Roto-Rooter Plumbing & Water Cleanup
Located in Spokane, Washington
Address: 6214 E Alki Ave, Spokane Valley, WA 99212, United States
Phone: +1 509-484-6937
Rating: 4.7
Services
- On-site services
- Wheelchair-accessible entrance
- Repair services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water jet cutting service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-30 - Rating: 5)
Whats not to like. I called after 7am. They were here by around 9:30am. He quickly cleared the clog we fought with all weekend. The prices was reasonable. Great fast friendly service! -
Review 2 (2024-10-31 - Rating: 5)
I called and the next day Roto-Rooter was able to come and assist. The communication regarding the appointment was great, as they were running a little behind. Mark was extremely helpful in fixing my problem as well as offering a few solutions I could pick from and future care instructions. Highly recommend! -
Review 3 (2024-12-16 - Rating: 5)
Mark came in to unclog our drains and was nice, very thorough, and fast. I reached out to make an appointment and he was here within an hour and a half. Unclogged the drains and cleaned up. My experience was great! -
Review 4 (2024-12-07 - Rating: 5)
Called because of a backed up drain and Mark Rogers came out super fast. He had it draining and working great within 30 minutes! Great work! Wouldn’t hesitate to call again. -
Review 5 (2024-12-17 - Rating: 5)
Mark from Roto-Rooter was just here at my house. He cleaned out my main line from the house to the street. He was came promptly and worked efficiently. Mark was very personable and did a good job explaining what he was doing and why. Also he made sure to put on booties, etc. when he came into the house. I would recommend him highly.Susie Riplinger -
Review 6 (2024-09-28 - Rating: 5)
I have had multiple issues with backup and roto rooter has been a quick, easy, decently affordable option for years!My recent experience with both Lisa in dispatch and Samuel (Sam) the technician, was fantastic! She was able to help with an appointment and acted with urgency to meet our needs! He was extremely knowledgeable and helpful through the entire process. Both Lisa and Sam are top notch employees that made my day! -
Review 7 (2024-11-01 - Rating: 5)
Roto Rooter went above and beyond today for the Medical Lake Post office when our sewer line got backed up. Mark got here quickly and got us back up and running quickly and efficiently. Very thankful for the quick and professional service today. Our employees are relieved to be able to use the bathroom again. -
Review 8 (2024-12-03 - Rating: 5)
On behalf of the Neil/Pangburn family we wanted to give kudos to the amazing talent of the King of Sewer Mark who showed up to unclog the pipes while Hospice was assisting our mom. It has been a very difficult time for the family but he was pleasant, professional and took great care ensuring the problem was fixed. He is the #1 in the #2 business and hats off to a great job! Thank you Mark! -
Review 9 (2024-10-03 - Rating: 5)
Our Property Manager (GAP Properties) made contact with this fine organization who then sent out their best man for the job. The name on the shirt was Mark, which he stated was his shirt so I went along with it... The work was finished a little over the quoted time, but that was to make sure it was done right! After careful explanation and a signature or two, Mark was on his way to his next exciting adventure!In all seriousness though, I would highly recommend this company in a heartbeat. Not only was the job done in a timely manner, it was done right. -
Review 10 (2024-11-26 - Rating: 5)
Mark was awesome. He was quick and professional. We appreciated his concern to keep things tidy. He explained everything he was doing and offered future options. Thanks Terry and Judy -
Review 11 (2024-10-29 - Rating: 5)
Tech did a great job. He knew we were in a bind to get our toilets useable again asap. He stayed late into the night to get the job done right. Was friendly, and easy to work with, and he explained the details of the job very well. I would highly recommend the Tech himself and company as well to anyone. Scott Herberg -
Review 12 (2024-10-24 - Rating: 5)
Mark was amazing. He was on-site very quickly and helped solve our problem here at the city of airway heights. He was very professional and helpful. We will ask for him if we need to use them again. -
Review 13 (2024-11-20 - Rating: 5)
We made an appointment in a panic and Mark showed up calm and ready to troubleshoot. He was very helpful and honest. We enjoyed having him around to help. Problem solved in less than two hours. We will not only recommend Roto Rooter but we will recommend Mark specifically in the future.-The Pickers -
Review 14 (2024-11-13 - Rating: 5)
My basement drain was acting up again so I immediately contacted Roto-Rooter who assisted me back in 2018. They promptly sent out Mark Rogers to clear my drain. Just like my previous experience, Mark was professional, courteous and had things fixed in no time. Thanks Roto-Rooter and Mark for your service! -
Review 15 (2024-11-14 - Rating: 5)
Randy from Roto-Rooter came by my doggy daycare this morning and cleared my floor drain! He was in and out super fast, cleared the clogged drain, and didn’t disturb my business. -
Review 16 (2024-12-27 - Rating: 5)
Roto-Rooter was able to come same day and within only a couple of hours on a busy day, and post-holiday. They diagnosed the problem quickly and cleared it efficiently. Thank you! -
Review 17 (2024-12-11 - Rating: 5)
We had Mark come out to Inland Empire Paper. He quickly got out steam line that was plugged with wood chips and sawdust clear enough for us to get back up and running.Service was quick, professional and effective. -
Review 18 (2024-10-01 - Rating: 5)
I have been a customer of Roto Rooter in Spokane for over 7 years now and they have always taken good care of me and my home. First it was Jeff and Derek and today it was Ryan and Ryan. All 4 plumbers have been great. Prompt, reliable and thorough and always respectful too. Thank you! -
Review 19 (2024-12-03 - Rating: 5)
Mark was an absolute professional. He explained all of his work and pricing up front and made us feel confident in the work being done. He took great care to clean up and was an absolute delight. Thank you!Philip -
Review 20 (2024-09-25 - Rating: 5)
We had a slow drain/water back up issue in our house drains and Mark saved the day! He was very friendly from the start, introduced himself, referred to us by our names and he told us what he was doing each step of the way! He was very thorough and he left everything exactly the way it was before he arrived… except our clogged drains! Thank you Mark and a Very Happy Birthday to you Sir! -
Review 21 (2024-11-27 - Rating: 5)
Roto-Rooter was very prompt in getting my problem resolved. I was without water and they had it up and working that same day. Ryan communicated with me throughout the process as I was not home , Grateful to have water again and thank you, Roto-Rooter! -
Review 22 (2024-12-05 - Rating: 5)
Mark was friendly and thorough. He did multiple rooter runs on our 2 lines and flushed them with the worst case loads to make sure it was clear.We were very satisfied with his service. Mark A. Switzer -
Review 23 (2024-10-04 - Rating: 5)
Paul here, I got help from Mark from Roto-Rooter today and not only did he quickly clear the blocked drain but he cleaned it out and gave extremely helpful tips to keep things running smoothly. Mark was extremely professional and very personable and easy to talk to. I’m glad I called Roto! -
Review 24 (2024-10-03 - Rating: 5)
Samuel came right away and was so friendly as well as knowledgeable! Big shout out to him for helping me get my kitchen pipe draining again!!! Not only that but he educated me me on maintenance and how to do it. He recommended me a monthly treatment, and was very professional with his set up and clean up. You couldn’t tell he was even here! Thank you so much! 🫶 -
Review 25 (2024-11-12 - Rating: 5)
Great experience with Mark Rogers . Came out due to some flooding in my basement. Was quick and easy. Very nice gentle man. This review is from Jerry Adam’s and Katie renner :) -
Review 26 (2024-12-13 - Rating: 5)
I called RotoRooter to declog a tight P-trap that I couldnt get my snake to go through. Randy was there within the hour and was finished quickly. They provide very consistent service. -
Review 27 (2024-11-22 - Rating: 5)
Mark was very helpful and got me out of a real bind. Made quick work of our mainlain issue at home. Mark is the guy you need to keep in your back pocket. Thank you Mark!!Cheers! Dave -
Review 28 (2024-08-13 - Rating: 5)
Mark did an excellent job unclogging our kitchen drain. Showed up on time and was very knowledgeable. Reasonable pricing for the serviceAppreciated marks help. Would highly recommend.Chris William -
Review 29 (2024-07-26 - Rating: 5)
The guys called when they were on their way, diagnosed the faulty sump pump situation, and quickly got to work. Ryan and Ryan were super friendly, knowledgeable, and cleaned up after their job. They also shared information about additional services if we were interested in the future. We appreciated their quick attention to our septic issue. -
Review 30 (2025-01-06 - Rating: 5)
Marc did a great job. About an hour after calling in Marc showed up, an hour later we were filling out the paperwork. -
Review 31 (2024-11-07 - Rating: 5)
Mark showed up with the quickness and within the hour had our drains working again! He was nice, respectful and efficient! You should give him a raise! -
Review 32 (2024-09-30 - Rating: 5)
Responded to help request in under 30 minutes. Mark was courteous, articulate and gave expert service. Answered all questions and made double sure all drain lines were working well before leaving. Definitely a number to keep on speed dial. -
Review 33 (2024-12-24 - Rating: 5)
Darrick, the plumber that was on call last Saturday, was amazing. Very professional, polite, and knowledgeable. He fixed a very difficult problem we had and now we are back to normal. -
Review 34 (2024-09-27 - Rating: 5)
Mark did a great job. Responded within 30 minutes of call. And then he was fast, courteous and explanatory while he worked. Cant recommend highly enough. This is for the Aggie Patterson job. -
Review 35 (2024-12-06 - Rating: 5)
Ryan and Ryan were incredible. Very professional, very quick, kept me in the loop through the process and did a great job of explaining everything. I would highly recommend them and I will only use them in the future. -
Review 36 (2024-12-20 - Rating: 5)
Roto -rooter was great service. Came in late in the evening. Help out with our drains. Mark was a great help. Thanks from north central care center. -
Review 37 (2024-09-30 - Rating: 5)
Mark came in and did a great job! I am a tenant for a duplex and I had an issue with my washer/dryer draining and he had it going in no time. He was on time and pleasant to be around. Thanks Mark! -
Review 38 (2024-09-05 - Rating: 5)
I had major damage due to a leak under my house. The guys came and repaired the leak without a prior appointment. They were very thorough in investigating all possible causes. They were polite, taking off their shoes and going above and beyond to take care of me. Thank you for being my heroes today -
Review 39 (2024-12-11 - Rating: 5)
Nolan was excellent in every way. He explained what the problem was and how he fixed the clogged sink. Very friendly and professional! I definitely would recommend him!! -
Review 40 (2024-07-25 - Rating: 5)
We had great experience with roto rooter! They were prompt, had great communication with timeline and awesome help. Mark R was so helpful and helped solve our problem quickly! He was great on educating on prevention too! -
Review 41 (2024-10-21 - Rating: 5)
I have interacted with Roto Rooter in Spokane on several occasions and they have been prompt, efficient, and kind all the way from the office to the technicians. I highly recommend them for your plumbing needs. -
Review 42 (2024-10-14 - Rating: 5)
Mark was very thorough and did a great job answering my questions after we had our basement drain back up unexpectedly. He is friendly and easy to chat with, too!-Jeri -
Review 43 (2024-08-31 - Rating: 5)
Mark came out and helped us at Trinity Lutheran Church today. He came the same day we called, worked quickly, and solved the problem for us! Not to mention he was very personable - will definitely call Roto Router in the future for all our drainage needs! (PS - ask for Mark!) -
Review 44 (2024-07-26 - Rating: 5)
Mark Rogers showed up to Darigold and promptly identified our problem. Our locker room sink drain was clogged after the trap and he was able to clear it in no time. Mark left the work area cleaner than he found it and we were even able to reminisce on some of the more memorable jobs he had done here in the past!Mark is a true professional and I would recommend him anytime! -
Review 45 (2024-07-25 - Rating: 5)
I was in the middle of painting the interior of my house when the drain in the basement backed up and flooded the entire 3rd level of my home. Mark Rogers came out in less than 1/2 hour and totally saved the day! I was literally bailing water when he arrived and within 10 minutes he had the water draining and educated me about exactly what happened and how to avoid it in future. Mark was really friendly and professional and because of his customer service, I will forever be a Roto Rooter customer! -
Review 46 (2024-08-14 - Rating: 5)
Mark Rogers , He was so Speedy and Very Friendly. The job was completed in a very timely fashion. Great Customer Service. Overall happy with the Job happy with Mark . -
Review 47 (2024-10-28 - Rating: 5)
I work at Ciel Senior Living, a memory care community on the south hill in Spokane. I had a clogged main drain line, called roto rooter and got same day help. Mark was the plumber that helped me, even in the 12th hour of his day he was working with a smile and gave me great customer service. -
Review 48 (2024-08-17 - Rating: 5)
Randy from Roto Rooter was great! He came to our aid on a Friday evening. He was efficient, helpful and left us tips to avoid the issue in the future. -
Review 49 (2024-08-03 - Rating: 5)
Mark was quick, efficient and professional, while also being personable! He was very clear with his work and it was truly a pleasure doing business with him and Roto-Router! -
Review 50 (2025-01-07 - Rating: 5)
Scheidt, Daniel - Mark got here at 4:13, finished job to my satisfaction by 5:10. Prompt, professional, would recommend without hesitation. -
Review 51 (2024-08-20 - Rating: 5)
Rick and Tom were very professional, courteous and did everything you could think of to take the stress out of an expensive repair. We could not have asked for a better crew to fix our sewer line and water leak. All of the mess was cleaned up to our satisfaction and we are very pleased. Thank you so much. -
Review 52 (2024-08-02 - Rating: 5)
Mark showed up on time and was very professional in both his appearance and manner. He quickly assesed the situation and completed the work quickly and completely. Would be pleased to have back next time. Gary Lock, Unity Spiritual Center. -
Review 53 (2024-08-06 - Rating: 5)
They were prompt and were able to come out the same day we called them. The technician was polite and professional. He was able to fix the problem timely and cleaned up after. No hidden fees and explained clearly what the problem was and what was done to fix it! -
Review 54 (2024-07-04 - Rating: 5)
We were very pleased with the service we received. The plumber came out right away and installed three toilets and a bathtub for us. He was very professional and did a fantastic job. I highly recommend Roto-Rooter for your plumbing needs. -
Review 55 (2024-06-27 - Rating: 5)
I discovered water running down my basement wall from a hole in a water pipe coming out of my water tank.I called Roto Rooter and the receptionist was very helpful. She told me everyone was out on calls and the soonestwould be the next morning. A half hour later she called back and said help could come that very afternoon.The guys (Rich and Tom) were here very quickly and whipped everything back to normal. They knew just whatto do and had all the necessary tools and pipe to do the job. They were very friendly and helpful. Roto Rooter isthe best!! -
Review 56 (2024-07-31 - Rating: 5)
Our toilets werent completely flushing down. I called Roto-Rooter who helped us immediately. They sent out Mark Rogers, he was very helpful and thorough. He snaked our toilets and checked to clear any clogs. He didnt try to over sell us and was honest.Thank you!Alicia Lauth -
Review 57 (2024-11-23 - Rating: 5)
Came super fast to get our urinal working. Super busy shows this weekend so we grateful for the same day service from Mark. Thanks from Spokane Comedy Club. -
Review 58 (2024-08-22 - Rating: 4)
My toilet clogged and I couldnt clear it with plunging, so called RotoRooter. They came quickly and solved the problem. BUT: the next day it clogged again, and turned out to be a bad seal at the bottom of the toilet, which leaked while the tech was testing the result. The tech worked HARD to fix it, and got it done in two hours. My tiny old house with tight spaces is difficult to repair, so I appreciate a smart adaptable tech. -
Review 59 (2024-10-03 - Rating: 5)
Mark was great and quickly switched gears with me when we realized our original order wasnt what was intended. roto-rooter is our go-to when it comes to keeping our plumbing up to date and clean! -
Review 60 (2024-08-05 - Rating: 5)
Mark from Roto-Rooter came out and did a thorough job at my house. definitely recommend Roto because of my experience with Mark. As a first time home buyer, Mark went over details on do and donts - Thank you!-Sebastian -
Review 61 (2024-11-05 - Rating: 5)
Mark did another routine root-clearing maintenance of our drain line. We really appreciate him & Roto-Rooters work. /s/ Eric Grim -
Review 62 (2024-08-06 - Rating: 5)
Had a toilet that did not want to drain every time. Called in the morning and they sent someone out that afternoon. Corey was able to get in, figure out issue and fix things quickly. Good customer service with speedy service. -
Review 63 (2024-11-04 - Rating: 5)
Mark Rogers did an excellent job resolving the clog issue. Also advised on issues with Drano. Excellent service! ~ Jeff Coder -
Review 64 (2024-07-28 - Rating: 5)
I had already called another plumbing service and was bailing water when I gave up on them and called Roto Rooter. Mark Rogers arrived promptly and saved the day! I appreciated that he took the time to educate me about my plumbing issue and how to prevent future issues The next time I need a plumber I’m calling Roto Rooter! -
Review 65 (2024-07-26 - Rating: 5)
My store had a broken pipe that caused us to shut down. Roto Rooter had the issue diagnosed and fixed in less than 24 hours. We appreciate the hard work and dedication. Highly recommend this company!-Arbys (01543) -
Review 66 (2024-09-19 - Rating: 5)
Seth, Eric, and Cody were EXCEPTIONALLY wonderful during the cleanup and dry out process. Incredibly knowledgeable, efficient, and kind! 10/10 recommend this crew! -
Review 67 (2024-10-04 - Rating: 5)
I want to thank Giovanni so much for the time he has spent fixing a leak under my kitchen sink. He is very knowledgeable. I would highly recommend him. -
Review 68 (2024-07-26 - Rating: 5)
Rick was amazing with the emergency that was presented to him. Work very diligently on getting the problem fixed in a timely matter. Great customer service. Thanks for all your help. Kim Clark -
Review 69 (2024-07-31 - Rating: 5)
Mark R showed up to Mangia Catering to help us with some drain problems. Had the problem diagnosed and taken care of very quickly. Roto Rooter is always quick to get help sent out when we call! -
Review 70 (2024-07-01 - Rating: 5)
Mark (repair tech) is great to work with and very courteous. When you call up to schedule an appointment, it is an easy process and they can usually come out quickly so you dont have to wait for days. They are a great company to work with! -
Review 71 (2024-10-24 - Rating: 5)
Mark helped us at the Galena apartments and was excellent. Super friendly and respectful while getting the job done. Highly recommend. -
Review 72 (2024-08-09 - Rating: 5)
Mark did a fabulous job with a yucky job. He was pleasant, helpful and careful of things around him. Great job….highly recommend -
Review 73 (2025-01-06 - Rating: 5)
Was very professional and hard working. Actually fixed what the last crew from a different company couldnt. Thank you!! -
Review 74 (2024-09-23 - Rating: 5)
Nolan and Ryan came out to help us with a drain blockage today. They showed up on time, got the job done fast, were professional, and friendly. Really appreciated them today! Thanks again guys! -
Review 75 (2024-09-16 - Rating: 5)
Seth, along with the rest of the restoration team, were great. They were all very polite and got the work done efficiently! Highly recommend. -
Review 76 (2024-07-05 - Rating: 5)
Kolby and Ryan were both courteous and professional. They explained how the tanks worked and let me ask questions. The female office staff was understanding and kept in touch with me. The customer service was all around appreciated. -
Review 77 (2024-11-08 - Rating: 5)
Ordered a service call to fix a plugged home drain and got a refill of Pipe Shield. Mark Rogers was very professional and a good representative for your company. Very happy with results. Mark did a great job!! -
Review 78 (2024-10-23 - Rating: 5)
Ryan W. at Roto-Rooter did an amazing job! He was professional, upfront and very knowledgeable! I would highly recommend using this company! -
Review 79 (2024-10-01 - Rating: 5)
Professional from Root-Rooter came to solve a clogged kitchen drain at 11pm and worked through midnight to resolve the clog and then continued to diagnose a leak in one of the pipes. Well done! -
Review 80 (2024-11-07 - Rating: 5)
Mark arrived at El Estero apartments quickly and was very efficient. He even cleaned up the mess before leaving. -
Review 81 (2024-12-23 - Rating: 5)
Ryan & Ryan did a great job. Fast and they got the problem solved. I would recommend Roto Rooter to anyone . -
Review 82 (2024-10-25 - Rating: 5)
Had a main sewer line back up and Randy, Tom and Kolby saved the day— Took less than 2 hours and things were flowing again! Professional and friendly. -
Review 83 (2024-11-26 - Rating: 5)
Just had Mark Rodgers of bridgeview property mobile home come fix our kitchen sink clog and he was nothing but professional and got the job done with efficiency. -
Review 84 (2024-08-05 - Rating: 5)
We have had Mark out several times here at ASC and he is always professional and kind. Highly recommend him! -
Review 85 (2024-10-31 - Rating: 5)
Fast friendly service. Hot water heater stopped working, due to our schedule they worked us in. We now have hot water and we are so thankful to them for going the extra mile for us. -
Review 86 (2024-06-28 - Rating: 5)
I put in a service request this morning and within minutes I’ve received auto email with a two window for tech to be on site.In my business I require vendors to call be fore coming on-site . I ask them to call once on-site and to call again once the work is completed. Technician “Tom” nailed it. I could only wish all my vendors could follow such simple instructions.Thank you Spokane Roto Rooter -
Review 87 (2024-11-13 - Rating: 5)
Came during the stated time. Technician was courteous and professional. Costs associated were as expected. Would recommend. -
Review 88 (2024-08-09 - Rating: 5)
The Ryan’s are great. They gave some good advised was able to come back within an hour and complete the job. I highly recommend them. -
Review 89 (2024-11-08 - Rating: 5)
Randy from Roto Rooter did a great job from being on time to his fast and efficient help. Great customer service. -
Review 90 (2024-11-18 - Rating: 5)
Nolan was fantastic! Very helpful with any questions I had. Made suggestions to help with any future problems. Will for sure call again. Thank you! -
Review 91 (2024-07-08 - Rating: 5)
We were able to get an appointment quickly. Plumber Mark fixed our drain problem professionally and with courtesy. We would highly recommend Roto-Rooter. -
Review 92 (2024-09-30 - Rating: 5)
Mark did a great job! He was polite and professional. Eager to clean up any messes and quick. -
Review 93 (2024-11-09 - Rating: 5)
Mark came out and did a great job telling me my problem was and what I needed to do before calling them back out if they where still needed. Mike Gifford -
Review 94 (2024-08-05 - Rating: 5)
Mark Rogers did a fantastic job today clearing out the main sewage line. They came out right away and solved the problem. Thank you Mark!! -
Review 95 (2024-08-24 - Rating: 5)
Randy Bercot did a fantastic job helping get a clogged floor drain unclogged. He was very professional went above and beyond. Great Job Randy!!! -
Review 96 (2024-09-18 - Rating: 5)
Seth and his crew did an excellent job at our property. Timely, efficient, friendly, and respectful. Very professional. -
Review 97 (2025-01-06 - Rating: 5)
Vpi windows enjoys mark, he’s fast, does a great job!!Thankyou Mark!!! -
Review 98 (2024-07-19 - Rating: 5)
Rick and Tom installed a new power vent hot water heater was a very simple process they were in and out in half a day very pleased with their service! -
Review 99 (2024-08-02 - Rating: 5)
Mark was very friendly and mindful of my time. He worked quickly and efficiently and got the job done! -
Review 100 (2024-08-30 - Rating: 5)
Mark was great - Ill be calling these folks again when I need roots clipped before we have sewer issues. -
Review 101 (2024-08-09 - Rating: 5)
Mark Rogers did a great job unblocking our sink at Blue Zoo. Very polite and speedy service. -
Review 102 (2024-10-07 - Rating: 5)
Mark was great was here on time and explained everything he did!! I wouldnt hesitate to call again. -
Review 103 (2024-06-28 - Rating: 5)
Randy came out today and was so helpful! He promptly fixed a clog in our mainline. He was professional and courteous. -
Review 104 (2024-07-03 - Rating: 5)
~~~ASK FOR MARK!!!!~~~Mark has helped us out on more than more occasion over the past 12 years. He’s dedicated and knows pipes and their quirks! Friendly, kind, caring and knows how to get the job done well. -
Review 105 (2024-09-24 - Rating: 5)
Your service man, Mark, was very friendly and professional. I highly recommend him and Roto Rooter. -
Review 106 (2024-09-17 - Rating: 5)
The individual who came to my house was spectacular to work with. Great attitude, super informative, and made the expense well worth it. -
Review 107 (2024-10-18 - Rating: 5)
They did an excellent job getting a tough drain cleared out!! Thanks so much for your perserverence! -
Review 108 (2024-08-30 - Rating: 5)
Mark was a great help when we needed him! Friendly and fixed the issue quickly! -
Review 109 (2024-11-27 - Rating: 5)
Mark did an awesome job fixing our sink. Highly recommend. -
Review 110 (2024-11-11 - Rating: 5)
Mark has always done a great job and I appreciate what he does for us. Anthony -
Review 111 (2024-11-19 - Rating: 5)
Mark came out and was super fast and efficient. Answered all the questions I had. Thank you Mark! -
Review 112 (2024-11-25 - Rating: 5)
Randy was friendly and professional. Definitely recommend him and them. -
Review 113 (2024-08-28 - Rating: 5)
The guys did an amazing job. Super hard workers. Great customer service. Can I get them every time? Thanks -
Review 114 (2024-11-27 - Rating: 5)
The guys are great, friendly and explained everything very well. Always come to our rescue! -
Review 115 (2024-10-29 - Rating: 5)
Mark was fast, reliable and incredibly professional. Highly recommend! -
Review 116 (2024-10-18 - Rating: 5)
Ryan and Ryan were awesome! They found the issue quickly and fixed it easily. Thank you! -
Review 117 (2024-09-04 - Rating: 5)
Nolan was awesome. Very efficient and professional! Hopefully Im spelling his name correctly -
Review 118 (2024-12-10 - Rating: 5)
Mark saved the day! Sink was backed up badly, came in and cleared it up in less than an hour! -
Review 119 (2024-08-12 - Rating: 5)
Mark did a wonderful job for me unclogging the toilet was quick and friendly with me and my kid as well! -Beth Clark -
Review 120 (2024-08-12 - Rating: 5)
Ryan did an excellent job making an urgent repair in a timely manner. Much appreciated! :-) -
Review 121 (2024-08-03 - Rating: 5)
Very good service. Rick and Tom were very professional and took care of our issue quickly. -
Review 122 (2024-10-31 - Rating: 5)
Very quick and efficient on getting the problem solved. Appreciate Mark and his customer service, Thank you for the great service -
Review 123 (2024-11-06 - Rating: 5)
Mark was very pleasant to work with and came over right away. -
Review 124 (2024-08-20 - Rating: 5)
Needed an above ground grease trap for my restaurant and they were on time, quick and at budget, will always use them in the future! -
Review 125 (2024-11-15 - Rating: 5)
Cal them and they responded within minute and was out within an hour. Mark was professional and got the job done. Will call again -
Review 126 (2024-11-27 - Rating: 5)
My name is Jay Gade. Mark did a great job. -
Review 127 (2024-11-25 - Rating: 5)
They arrived quickly to snake my main. Friendly and professional. -
Review 128 (2024-10-02 - Rating: 5)
Both Ryans were on time, friendly, professional & funny. I recommend this company. -
Review 129 (2024-10-14 - Rating: 5)
10/10, Ryan was punctual, professional and very knowledgeable. Would recommend! -
Review 130 (2024-08-01 - Rating: 5)
Mark got their within the hour and resolved the issue quickly! Great service. -
Review 131 (2021-12-23 - Rating: 5)
Mark was on time, and worked efficiently. I appreciated that he was cognizant of his equipment and surroundings, and make sure he didnt damage or soil anything in the house. We have tight hallways he had to pull the equipment through. He was nice to my pets also. I felt no worries with him working in my house. Ill definitely ask for him by name when I need service again. -
Review 132 (2024-11-26 - Rating: 5)
Mark did a fantastic job adding chemicals in to guard against roots. Thanks!John & Teri -
Review 133 (2023-06-07 - Rating: 5)
I cannot speak enough great things about Roto Rooter. We had our HVAC leak from our attic to our mud room, the leak happened on a Sunday night and we thought it was the plumbing. I called the roto rooter line and got a response the next morning saying they could come out within a few hours. They came in and found the cause, were clean, professional and extremely responsive. Their follow up and check ins over the two weeks was so great and appreciated. Monica and Seth were absolutely awesome to work with and made the pain of the damage manageable and less stressful. Thank you guys for helping us out! -
Review 134 (2024-08-09 - Rating: 5)
My name is Michael Conner and Mark Rogers came to work on my plumbing and was polite and professional a I will call them again -
Review 135 (2024-12-24 - Rating: 5)
Great, skilled, friendly, professional and fast worker. Highly recommended! -
Review 136 (2024-08-30 - Rating: 5)
Mark was great!! very fast and nice. got it fixed quickly. -
Review 137 (2023-11-05 - Rating: 5)
Mike K came to my apartment to unclog my kitchen drain. He was great, efficient and very personable. He made a highly unpleasant situation easy to deal with. I highly recommend him. And my kitchen sink drains beautifully! -
Review 138 (2024-11-04 - Rating: 5)
Rick and Nolan were an amazing help. I had my sewer main backup they were at my house in under 30 minutes and had the job done at around 39 minutes of work. Rick had already a map of the sewer lines for my house and knew the quickest place to get to the main. I had a few roots with wipes clogging it and their tools left my pipes very clear. Great people, great service. Thank you -
Review 139 (2024-11-08 - Rating: 5)
Best guys in the business. Quick, smart and good at their job! -
Review 140 (2024-11-18 - Rating: 5)
Sam did a great job! Very clean and efficient -
Review 141 (2024-10-23 - Rating: 5)
Randy was excellent! Great service, wonderful attitude and efficient! -
Review 142 (2020-12-10 - Rating: 5)
Able to make and appointment quickly, Mark was on time and also took the time to learn our dog’s name and talk to him so that he would quit barking. Very thoughtful! He fixed the clog quickly and made multiple more passes to make sure that it was really cleared. I also had an unexpected appointment come up and was able to call the Roto-Rooter office and get and estimate on when Mark would be at our house. The receptionist was very helpful! -
Review 143 (2024-10-21 - Rating: 5)
Rick and tom came out and was very friendly helped out to find out it was the citys problem. Would definitely recommend. -
Review 144 (2024-11-29 - Rating: 5)
Mark did a great job and was very professional! -
Review 145 (2024-07-31 - Rating: 5)
Mark was great, showed up after hours and quickly fixed the clogged sewer line. -
Review 146 (2022-09-12 - Rating: 5)
They are super responsive. I called around midnight, the on-call tech called back shortly. Although he couldnt come due to lack of equipment, he gave me advice and the information to call the next day.Ryan came the next morning within the hour I called, he was professional, helpful, and personable. He fixed the problem within the hour.I highly recommend the service. -
Review 147 (2024-10-23 - Rating: 5)
They flushed my worries away! Quick, clean, and clog-free – thanks, Sam and Randy 👍🏼 -
Review 148 (2020-08-19 - Rating: 5)
Today Mark from Rotor Rooter was able to come to my home for a drainage issue within an hour of my call. This man knows his stuff and calmly addressed a problem that had me feeling very anxious. He was quick and efficient as well as patient with me as I ran through the house flushing toilets and running water. Mark also was able to solve a long time issue with my laundry area (an issue that stemmed from me not understanding how water drains) and he kindly helped me solve it while not making me feel ridiculous. I would absolutely request for Mark to come back and take care of all future plumbing issues, although I hope not to have any. -
Review 149 (2022-02-19 - Rating: 5)
Excellent same day service. I called about 11 AM and they arrived about 1 PM. The whole process to machine-rooter 120’ of my main line was about 1/2 hour. This included having to carry the equipment downstairs to the basement laundry room. The price was as I was quoted on the phone minus a $20 discount thanks to a coupon from their web site. Price includes a 6 month warranty. Will definitely use them again if needed. -
Review 150 (2024-11-02 - Rating: 5)
1000 times better than the last guy that came out. Very helpful and informative. -
Review 151 (2024-12-18 - Rating: 5)
Mark was great! He was efficient and knowledgeable. He was considerate of our time and how it would affect our bill. Thanks, Mark! -
Review 152 (2024-09-03 - Rating: 5)
Mark Rogers was quick and professional. Bel Cielo apts. -
Review 153 (2024-12-18 - Rating: 5)
Mark showed excellent customer service and expert knowledge in the drain system while clearing our apartment drain systems at white pine apartments and I would have him back for maintenance if possible on our other building.. -
Review 154 (2024-12-10 - Rating: 5)
Mark was a great help. He listened to the issue and took care of the problem in short order. And he verified that the leak was not remaining. I would recommend his services to anyone. -
Review 155 (2021-05-01 - Rating: 5)
Mark Rogers was wonderful. He arrived 30 minutes after we called. He quickly assessed the problem, efficiently solved it and explained to us what he was doing. We will diligently use the Pipe Shield that Mark recommended for drain maintenance. We highly recommend Mark Rogers and Roto-Rooter. -
Review 156 (2016-07-07 - Rating: 5)
Dispatcher on the phone was incredibly nice, helpful and polite. Mark showed up sooner than expected and was very patient as I tried to explain what our problem was. He gave me some great pointers on taking care of our pipes and did a very thorough job. Im extremely satisfied with Roto Rooter. -
Review 157 (2024-09-06 - Rating: 5)
This was the quickest and most efficient rotor rooter experience I have had. -
Review 158 (2020-12-09 - Rating: 5)
Mark from Roto Rooter came to address an issue with my toilet and did a fantastic job! He showed me everything he was doing each step of the way and was really straightforward about the whole process. I’m glad he was able to fix it properly and was really efficient and friendly. -
Review 159 (2019-11-04 - Rating: 5)
Top notch service. I received a courtesy call at the beginning of my time window letting me know that they were in route. Tom arrived shortly after that with a smile and an introduction. After going over my problems, Tom knew exactly where to start. His knowledge and expertise promptly led to a thorough and professional complete clean out of our main sewer line that had been riddled with tree roots. With their camera and snake I was able to see the whole process from inside the pipes. Like I said before, top notch service!! I would highly recommend their services 👍👍 -
Review 160 (2019-11-12 - Rating: 5)
I have had some poor experiences with plumbers in the past which has led me to try to fix some of these problems myself. But this issue I was having was pretty serious and I wanted to call on a professional to help me. I got just that - The response time was right away and I was able to have the job done the same day. I called to schedule after I had an estimate and they seemed to be booked but they called me back shortly and were able to work me in and get it done. Awesome. They came in below the price I was quoted so that was definitely a pleasant surprise. Thanks to Pat and the people scheduling the service I can now rest assured the job is complete. Give him a raise, he definitely deserves it. Two thumbs up from me -
Review 161 (2016-01-19 - Rating: 5)
Roto rooter was awesome today. They said the plumber would be here between 3 & 5 and the dispatcher called at 2:30 to say he was in route. Mark was very professional, took precautions not to make any mess, fixed our issue very quickly. Very impressed! -
Review 162 (2021-12-16 - Rating: 5)
Mark Rodgers helped us out a lot today. We had a clogged toilet and a floor drain backing up. Mark had some fun with the toilet. The bolts wouldnt come off so he had to file the bolts and install new ones. He managed to pull out a plastic disc that was clogging our clients toilet. No clue what it is or where it came from but the problem was solved. He then went downstairs and unclogged our floor drain that was causing issues and set us up with an enzyme treatment for it. Mark did great work around our clients along with following our temperature and mask protocol for our site. Very please with the extra time and work that we needed. We will be recommending roto rooter to others who need help. -
Review 163 (2016-04-14 - Rating: 5)
Never done a review before, but I was so happy with the service and professionalism I feel its necessary to write one. Tom came out and did a fantastic job! He was super courteous, professional, informative and took the time to explain everything he was doing and looking for. If I ever have a problem with a blocked drain again I will definitely be calling these guys again. -
Review 164 (2014-08-05 - Rating: 5)
Tom, the plumber from this Spokane location was awesome! He arrived in under an hour from the time we called and was courteous and respectful of our home. He made sure to lay a tarp down on our stairs before bringing any equipment into our house.The problem with our backup was cleared quickly and we felt the price charged was fair.Thank you Roto Rooter! -
Review 165 (2021-08-07 - Rating: 4)
Overall, good experience. They were able to send someone (Derek) out today when we called, however we were told they were on their way but it took an hour (we are only 13 minutes away in traffic). Maybe he was at a job, and its a small annoyance. Once he got here he was very prepared and knowledgeable, nice, professional, honest, and we didnt feel pressured to do anything extrodinary. We are happy with the work. Down sides: it was expensive, much like most this year for about 45 minutes of work. He left a small amount of water on the flooring after we just had the entire area cleaned, a restoration company out and dried. Then he took the other disposal, in this particular case was supposed to be returned to the company from warranty. Small annoyances that in my opinion should have been cleaned/communicated. -
Review 166 (2024-12-03 - Rating: 5)
Had a backup in my bathroom sink and Mark was the plumber. Did an excellent job. I live in the Forest Park Court Apts. -
Review 167 (2022-03-08 - Rating: 5)
I had a main sewer line clog roughly 200 feet and they came out on time and hooked up their equipment and got me up in running very quickly!! The price was RIGHT!! The first plying company that came out didnt resolve the problem and wanted 2000 dollars to do what Roto Rooter did with less than half the cost!! Highly recommend! -
Review 168 (2024-10-07 - Rating: 5)
Plumber was very nice and informative. His work was spot on. -
Review 169 (2020-11-13 - Rating: 5)
These folks were great. At almost five pm I submitted a request for a next day morning appt through the website, and they called to confirm the time within 30 minutes. I got a call when they were on their way and they were even a little early. Took him about 30 minutes to clear and clean out the basement line that was backing up all over the floor. He was professional and respectful, asking before using sinks etc. Prices were lower than I was expecting. Will absolutely use Roto-Rooter again if I need and I recommend them to anyone who needs a plumber. -
Review 170 (2021-12-22 - Rating: 5)
We had a clogged drain in our basement at 4:40 right before closing. However, the Roto Rooter we called works all hours, thank goodness. Shortly after I called A very nice guy named Mark showed up and had our clogged pipes working promptly. Mark was professional and nice. If you ever have plumbing issues call Roto Rooter out of Liberty Lake and ask for Mark. Mark is the guy. -
Review 171 (2021-06-04 - Rating: 5)
Roto-Rooter was fantastic. My drains backed up on a Saturday morning. I called and had a technician at my property within 45 minutes. The technician was courteous, and thorough. He diagnosed the problem and went the extra mile to make sure the drain system was working properly under heavy use situations. Five Stars for great service!! -
Review 172 (2024-10-07 - Rating: 5)
I placed the request for service last night online. I called this morning and was told he would be at my home by 10 AM. Nolan was kind, courteous, explained everything, acted very professional. He completed the job and left not a trace behind. Very pleased with the service and response. -
Review 173 (2016-06-21 - Rating: 5)
Mark Rogers came out promptly after we called at 6:15pm.He did a great job locating and clearing the drain problem.We also bought some drain product and hopefully will have no more problems!Thank You Roto- Rooter!!Stephanie Brown -
Review 174 (2019-10-02 - Rating: 5)
Roto Rooter was amazing to deal with! We had an issue with our toilet backing up. If you’ve ever lived in a house with only one bathroom you know this is a big issue! I called and they were able to send someone out to fix our toilet within the hour. Our plumber was so prompt and professional. He fixed the issue right away and gave us great advice for the future. We were in a serious pinch and are so glad we called roto-rooter! They lived up to all the hype! -
Review 175 (2024-09-05 - Rating: 5)
Rick was awesome! Quick and he knew his stuff -
Review 176 (2021-02-14 - Rating: 5)
I have used Roto Rooter for decades at my home, rental properties and business locations. I have always been pleased with their service. On this latest service, I was surprised that they could send Mark immediately. When he got here, the area where he had to work was terribly cluttered. My wife and I had just gotten off quarantine for Covid and the whole situation was a lousy work environment for Mark. Mark was a champ and he did a great job. There are cheaper drain service companies, but they give up too easily. We use Roto Rooter exclusively. -
Review 177 (2016-12-30 - Rating: 5)
Mark showed up in less than an hour from the time we placed our call. He was very professional while diagnosing our problem and explaining how to fix it. He also gave us tips on how to prevent our problem from reoccurring. I would definitely use this company for any future issues but would ask for Mark as he did an impressive job on our first problem. Overall great service and reasonable prices. -
Review 178 (2024-10-17 - Rating: 5)
Fast, friendly service. I called to have them replace my water tank. They had a Rick and Tom come right out. I now have hot water again and they even took the old tank with them. I highly recommend. -
Review 179 (2013-07-16 - Rating: 5)
I called Roto-Rooter expecting to have to set up an appointment for an estimate sometime the week following for some plumbing issues we were having. They had a qualified plumber at my house within a couple hours. The service was so speedy and just what we were looking for. Speedy, right in line with what we budgeted and good customer service. So efficient of a business I have to recommend them. -
Review 180 (2021-12-22 - Rating: 5)
Mark Rogers saves the day! (And us hundreds of dollars). A few weeks ago I thought our dishwasher broke. Many things have gone wrong since preventing us from being able to replace it. Then my sink is having trouble draining and it’s pushing water back into my old dishwahser and causing it to overflow all over my kitchen. He located a partial clog in our pipe and once cleaned out, our dishwasher that I thought was broken, is running again! So hundreds of dollars back in our pocket! I needed someone last minute and he came over quickly. He was polite, thorough, and did a great job and I am so grateful! -
Review 181 (2021-02-23 - Rating: 5)
Our serviceman was named Mark and he was very professional, quick, and knowledgeable. He did the job quickly with no issues, and recommended a product to help keep our drains clear in the future. Thank you Mark Rogers! -
Review 182 (2024-12-19 - Rating: 5)
Very professional. Fix my drain problem quick !!!! Thank you Mark !! -
Review 183 (2015-11-03 - Rating: 5)
From the initial call to schedule a service call to the end of the service call the staff was courteous, polite and helpful. The service tech, Luis Trent was very professional. Did his job expertly and answered any questions my husband or I had. He explained everything he was doing as he unplugged our sewer line. After getting the sewer line unplugged he checked out the tank and sewer line to make sure there were not bigger problems that we were unaware of. Excellent work! -
Review 184 (2021-12-17 - Rating: 5)
Excellent service. Fit me in same day, even in a snow storm. Mark Rogers was quick & professional, and per request wore a mask whenever inside my home. I would recommend Roto-Rooter to anyone. -
Review 185 (2019-07-18 - Rating: 5)
I called Roto-Rooter to seek assistance with a toilet that was backing up frequently. A service call was scheduled promptly and Mark Rogers, the service technician, responded and was able to quickly resolve the problem. Mark was very friendly and efficient, and explained options to prevent problems in the future. I was very pleased with his service. -
Review 186 (2018-08-15 - Rating: 5)
I called rotorooter about 10:00 am because our kitchen sink was stopped up. The lady answering the phone asked me a few questions about our problem and next thing I knew we had an appointment that afternoon. I received a phone call later in the day letting us know Mark would be there around a more specific time. Mark took care of our problem in no time. He kept things neat and clean and was very professional and polite. He even spent a few minutes making our little dogs feel special.The price of the service was given on the phone and there were no hidden costs or surprises when Mark handed us the bill.Next time we need a plumber I will not hesitate to call rotorooter. -
Review 187 (2019-06-24 - Rating: 5)
I received assistance within 24hrs. Tom was quick and thorough. He was also quiet and polite as to not wake anyone up since it was real early on a Sunday morning. He explained everything so I could understand what the process was and he also gave me some tips to hopefully prevent this issue in the future.Thanks for the great service! -
Review 188 (2024-11-28 - Rating: 5)
Awsume service from Mark from Greg Johnson honest and clear in expatations -
Review 189 (2021-09-24 - Rating: 5)
Brandt from RotoRooter was very professional and helpful. Offered free sewer advice, which is invaluable for a new home owner as well as promptly fixing the severe leak in my shower faucet. He was knowledgeable, informative and was straightforward about cost. He also laid out options for fixing a few minor issues ourselves and saving some money or him completing the task. 10/10 would recommend RotoRooter and 11/10 recommend Brandt. -
Review 190 (2020-07-14 - Rating: 5)
Our Roto-Rooter Service Technician Mark was really helpful and made sure he talked me through what he was doing, very professional, and helpful. He was very good around our dogs and cat and was not bothered by them bothering him.Roto-Rooter is always a good business to call