Jeffreys Appliance Service Inc
Located in Spokane, Washington
Address: 111 N Vista Rd #3F, Spokane, WA 99212, United States
Phone: +1 509-928-7176
Rating: 4.2
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Appliance store
- Appliance repair service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-22 - Rating: 5)
Weve had Jeffreys Appliance take a look at three separate appliances for us (two separate appointments). One, a freezer that stopped working, two, a washer that malfunctioned, and three, a dishwasher that started leaking.For the washer and freezer, the tech was very upfront and honest. It wasnt worth the cost or our time to fix either of them. Either the parts werent made anymore so it would cost a fortune to replace (freezer), or the parts werent made anymore because the make/model had so many reported issues they stopped making them (washer). We cut our losses and thanked him for his time. Though I was disappointed the freezer couldnt be saved (the washer leaked everywhere and destroyed our laundry room, so I wasnt disappointed that thing was toast), I was so thankful for his honesty.For the dishwasher, it took three different visits (given different times parts were delivered), but its working great.Both technicians were quick and efficient, and incredibly professional. Dave, the technician who helped us with our dishwasher, was super positive and just a joy to be around. We felt very well taken care of. Worth every penny. I feel confident in our 5-year-old dishwasher with the repairs from Jeffries Appliance. We wont go anywhere else for any appliance repair needs. Thank you! -
Review 2 (2024-11-19 - Rating: 5)
We had Dave come and fix our 5 month old kitchen aid dishwasher which had a pump motor that was bad! Was very disappointed with kitchen aid because it was practically new and not even used more than twice a week! BUT then an incredible man by the name of DAVE came through my door with a fantastic personality and ready to get to work after a horrible couple of weeks for me!! He was on time and I felt very confident with his expertise good attitude to attack my job with a SMILE! He was done in no time cleaned up and I had a working dishwasher! I would highly recommend JEFFREYS for all your work! DAVE was FANTASTIC!!! I will never be calling Fred’s service again they wouldn’t even call back and when they finally did under my ONE year warranty They couldn’t even come out for 3 weeks! That’s when I called Jeffrey’s and was glad I did!!!!! -
Review 3 (2024-09-09 - Rating: 5)
Had three different techs because the replacement Bosch part replaced was likely defective and required more than one visit as a result. All three techs were knowledgeable, polite, and respectful of my home (especially my new hardwood floors). Jeffrey’s was faster in scheduling us and office staff were efficient and polite. Very positive experience and would use them again. -
Review 4 (2024-08-07 - Rating: 5)
I had Jeffery Appliance come to repair my washing machine. I had a different company come first and they completed the job, but in a week it was not working so I called and let them know I needed a return service call. They never called. After a week I called them and they said they could not fix and I needed a replacement, however the person who came to do the work never told me I needed a new washer. All of this cost me $450.00 .Alexander from Jeffery’s Appliance came right away. He found the problem said I needed a replacement part. He ordered the part and came immediately when the part was sent. He just left and my charge was only $330. He was very polite and knowledgeable and I will never use any other Company but Jeffery’s Appliance. I HIGHLY recommend this company if you want great service and. Bang for your buck 🤣👍 -
Review 5 (2024-08-02 - Rating: 5)
Alexander Bice came right on time with an extremely professional and wonderful personality.He was here to repair our washer and dryer. He took 40 minutes to do what he said would be a 60 minute job. He let us know what he was doing every step of the way.You can not hire a better or more professional repair service.I worked at Lowes Spokane Valley for 10 years and heard Jeffreys recommended 100% of the time when asked who to call for appliance service.5 🌟 service5 🌟 price5 🌟 service tech -
Review 6 (2024-08-12 - Rating: 5)
The LED lights on our 7-year-old Whirlpool refrigerator failed last month. It took four service calls over six weeks to finally diagnose the problem, order replacement parts, and finally solve the problem, which turned out to be compromised wiring behind a panel in the back of the freezer. Three technicians were involved. One tech in particular, Dan, spent a total of more than two hours over two calls, at time consulting with a senior tech, Joseph, at the shop and over the phone, to keep digging at the problem until he finally discovered the compromised wiring. Fiona, who came on the fourth service call to replace the LED modules damaged by the compromised wiring also did a very professional job of getting it all back together and working properly. The willingness of Jeffreys staff to keep at it to a successful resolution was superb! Thanks to all three for your excellent work! -
Review 7 (2024-12-06 - Rating: 5)
Dave came out and fixed my Samsung refrigerator icemaker. Super professional did a great job and the icemaker works better than it did on the first day I owned the fridge. -
Review 8 (2024-06-22 - Rating: 5)
Jeffreys Appliance Service has been my go to for all things appliance related for 16 years. They have been consistent with their professionalism, knowledge, courteous, and reasonable rates. My latest encounter with Jeffreys was no different. Rick in particular was outstanding with his expertise, transparency, and willingness to go the extra mile. Theres a reason Jeffreys has such high reviews and have been around for so long. The kind of business and work ethic that we just dont see enough of anymore. Highest recommendation! -
Review 9 (2023-05-04 - Rating: 5)
Can’t begin to tell you how great Jeffrey’s were with our washer/dryer combo repair. Firstly, Dan came and diagnosed our machine. He was polite and honest about the cost and the diagnosis and the time it would take to get a replacement part. Today, Keenen came to replace the board that had stopped working. Not only did he give me updates on when he would be here, he arrived on time, worked quickly and explained to us exactly what the problem was by showing us the faulty part, and gave us some ideas on how to protect the machine from the same thing happening again. We run a cleaning business and have a lot of washing all the time. To have this machine back so quickly and with such a good price and friendly service is amazing. Thanks guys! Highly recommend using this business!!! -
Review 10 (2024-07-12 - Rating: 5)
Jeffrey’s Appliance Service saved the day! Our Miele washer was broken for almost a year. Fred’s Appliance, where we bought it, was zero help. Stephanie at Jeffrey’s Appliance was polite and proficient and scheduled Joseph who responded quickly and expertly repaired our machine and was extremely knowledgeable and personable. We highly recommend Jeffrey’s Appliance. -
Review 11 (2024-07-20 - Rating: 5)
Dan was prompt and very congenial. He was very knowledgeable about my refrigerator and explained in detail everything he was doing. I would highly recommend Dan and Jeffrey’s Appliance Services. -
Review 12 (2022-12-03 - Rating: 5)
Keenen came and installed our mounted microwave/range hood and was very professional, friendly, and knowledgeable! We will definitely be using Jeffrey’s Appliance again. Thank you for the hard work, Keenen! -
Review 13 (2024-07-27 - Rating: 5)
They were able to provide service when dealing with other repair centers was expensive or not offered. They provided a prompt, affordable, professional, and complete service. They are highly recommended. -
Review 14 (2024-02-15 - Rating: 5)
Jeffreys gets the repair done right again. I have used the services of Jeffreys several times and have always received quality service, great communication, sensible prices, and superb technicians. On my recent dryer repair issue, I was scheduled for a repair timeslot, when they called and were able to fit me in sooner. Rick the technician came and dove into the task. He is an excellent tech, with a good sense of humor. He serviced my dryer quite well. His professionalism was much appreciated, and he took my sleep deprived surliness in stride, and pleasantly provided high quality service. He is a credit to himself, his craft, and to Jeffreys. You again have my thanks, loyalty, and my return business. CP -
Review 15 (2024-04-15 - Rating: 5)
I had Joseph out to sort some issues on a brand new induction range. Not only was he prompt, polite, and kept a tidy work area--in no time he found some settings that were misconfigured at the factory and he got my range up and working just as it should be. Nice guy, good troubleshooting skills, and quick service. You cant ask for much more than that. -
Review 16 (2024-01-10 - Rating: 5)
These guys are fantastic! Dont look anywhere else for your appliance repair needs. They are fast, efficient, and courteous. I just has Eric fix a botched dishwasher install by another company and it looks better than it did when first installed. Eric was really nice to interact with - really appreciate him and Jeffreys! These guys rocks! -
Review 17 (2024-02-21 - Rating: 5)
Tim came and serviced my dishwasher. He was polite, prompt and didnt mind me picking his brain about appliances in general. Definitely would recommend and use Jeffreys again! -
Review 18 (2024-08-11 - Rating: 5)
Jeffreys Appliance is my go-to for parts when I need to repair a dishwasher, washing machine, dryer, etc. They are always helpful and priced reasonably. -
Review 19 (2023-10-31 - Rating: 5)
I just have to thank lance for all his help. He saved me a hundreds of dollars and a couple of weeks of wait time to fix my washer.my panel got locked and would not let do anything. He looked it up online and told me how to unlock it.The store was closed when I pulled up and he opened it back up to help me. Other stores wont do that. I had to buy a lid lock to and they told me how to fix it myself saving me more time and money. They were so helpful and Im so thankful. Best store ever -
Review 20 (2023-05-22 - Rating: 5)
Just had my washer repaired by Jefferies, excellent service fast, friendly and very thorough!! First thought was the drain pump had gone bad but further investigation there was a huge clog in the drain hoses due to a rug losing its backing during the wash. Saved me from purchasing a part I didnt need. Due to overwhelming calls the the service agent was late getting to my appointment but the front office and even the service agent kept in contact updating with arrival times which I really appreciate! Jeffries remains at the top of my call list when I need work done on my appliances. -
Review 21 (2024-01-17 - Rating: 5)
Tonight I called in looking for a special part for my dryer and I had the privilege of speaking with Lance he was extremely helpful and knowledgeable and provided some very useful insight. I will be going to Jefferies for all of my needs for any future appliance repairs. LANCE THANK YOU AGAIN you Deserve a Raise!!! -
Review 22 (2022-09-12 - Rating: 5)
My kitchen sink disposal stopped working. I phoned Jeffreys and they sent two techs out that same day. The techs arrived on time, were very professional and very knowledgeable. They diagnosed and fixed the problem in about 5 minutes. Then they told me how to fix the problem myself if it happened again. The fee was very reasonable. I would recommend Jeffreys to anyone! -
Review 23 (2023-08-14 - Rating: 5)
Wanted to say a big Thank You to Fiona! My window unit air conditioner stopped cooling. Before I even brought it in, she was helping me troubleshoot the problem. We use the air conditioner for our business, so it is a big necessity. Brought it to the shop, and just a few hours later, she called with the solution. Very helpful and knowledgeable! -
Review 24 (2023-04-06 - Rating: 5)
Highly recommend Jeffreys for appliance repair. Specifically, my service technician, Keenen. When I called to set up the appointment, they were able to get me in the following week! Keenen showed up during the allotted appointment window and got straight to work. He came prepared with the necessary tools and replacement parts to fix my laundry dryer. He was professional and great to work with. Before replacing any part, he gave me an estimate on the spot so I knew what the cost would be upfront. Even after he addressed the main issue of a broken heating element, he also noticed and took the time to fix a known manufacturing issue with my dryer that caused unnecessary noise. He also fixed the top cover that wasnt closing shut completely. All-in-all, he did a fantastic job and exceed my expectations. Will definitely reach out to Jeffreys again for future appliance repair.tl;dr Highly recommend Jeffreys for appliance service repair. Their techs do excellent work and go above and beyond to leave your equipment working better than before they arrived. -
Review 25 (2023-01-18 - Rating: 4)
Needed our microwave repaired. Our technician was very nice and professional. Due to unforseen circumstances the microwave door fell during the repair causing further damage . He spoke with his boss and they have promised to remedy the situation as soon as possible. Again our tech was super kind and apologetic about the situation.Will update when the full issue is resolved but so far I would have no issue using them again or recommending them. -
Review 26 (2023-04-14 - Rating: 5)
Used them for both refrigerator ice machine repair and microwave oven repair. They were very honest about costs, explaining what the problem/issue was, how the unit operates, and whether it was worth it to repair or buy a new appliance. Great to be able to depend on good appliance repair these days. Will definitely use them again! -
Review 27 (2024-10-09 - Rating: 5)
We had a service person at our office, his name is Dave and he did an outstanding job repairing our dishwasher. Dave was knowledgeable, clear and concise, and had a great attitude.A+ Service - Highly recommend this company for service and repairs of appliances. -
Review 28 (2022-05-06 - Rating: 5)
We had struggled with two repair companies/technicians on our microwave/oven combo prior to calling Jeffreys. Those companies gave us the run around for many months. We made one call to Jeffreys explained what was going on, they came out when they said they were going to. Spent one hour fixing the issue, had the parts with them (previous companies made excuses and we had to wait months for parts) and fixed the problem. The service tech was fantastic! Answered all my questions. Jeffreys will be my first call every time now! Thank you! -
Review 29 (2022-06-19 - Rating: 5)
We used Jeffreys Repair for the first time due to issues with our dishwasher. Rick was the first guy to show up and honestly I have never felt so disrespected in my own home! He was so unfriendly that it made him come off as rude and he made me feel like I was wasting his time. He ended up needing to order a part and even though I didn’t care to have him back in my home, I decided to let him finish the job because I was tired of not having my dishwasher but to my surprise Keenen showed up and was a complete opposite! Not only was he friendly, but he was very professional and he made sure we understood what was wrong and what he did to fix it. He more than made up for the previous bad experience and I will defiantly use them again as long as they send Keenen back! -
Review 30 (2022-06-30 - Rating: 5)
Super quality. Great service. Super great service tech. Fixed my machine in an hour. My machine did not work right from the beginning. It was brand new. Thankfully it was still under warranty. It would not spin. I couldnt even put 2 bath sheets in it to spin. The young man was friendly, smart, knowledgeable and punctual. He definitely knows what hes doing. This young man is an asset to Jeffreys Appliance Service, they are lucky to have him. Im sorry I cant remember his name. I wish his name was on the card he gave me. -
Review 31 (2023-01-21 - Rating: 5)
Keenen repaired our GE Profile refrigerator. He was very professional and knowledgeable. The cost was reasonable. He fixed the immediate problem with improper drainage in the freezer compartment and identified another problem with the refrigerator fan that required ordering a part. He was very clean with his work. He gave us directions on how to better maintain the refrigerator. -
Review 32 (2022-07-29 - Rating: 5)
Erik O was absolutely fantastic! He came and repaired my dryer vent connection because it was leaking. He went over and beyond to complete the work properly. He was very knowledgeable and polite. I would highly recommend him for any job. Thanks! Shelley Y -
Review 33 (2022-09-23 - Rating: 5)
Jeffrey’s Appliance technician Keenen arrived soon after I received a verification call that he was on the way. Keenen was super helpful in answering my questions and was able to fix our lower wall oven heating element very quickly. I would highly recommend this locally owned family company to my family and friends. Thank you and great work Keenen! Also thank you to the helpful scheduling staff who called to inform me they had an earlier cancellation so we could get this problem fixed sooner. Wonderful teamwork!!! -
Review 34 (2023-01-30 - Rating: 5)
Would definitely recommend Keenen! My washer had a drainage issue and he was able to diagnose and install a replacement part in under 20 minutes. He is extremely professional, knowledgeable and courteous. -
Review 35 (2022-06-20 - Rating: 5)
My washer and dryer went out in my apartment and Jeffries was contracted to fix it for us. So far Keenen has been out to assess our washer and dryer and has been nothing short of professional. He is on time polite and very clean. The maintenance people that work from my apartment can be very difficult to deal with but Keenen and Jeffries have been very easy to work with. They are knowledgeable and honest about the time frames both for repairs and for parts to be shipped. The service has been very much appreciated. -
Review 36 (2024-06-13 - Rating: 5)
We are very appreciative of Rick from Jeffreys exception work.Thank you so much, Rick & Jeffreys..... we are very grateful!! -
Review 37 (2023-11-20 - Rating: 5)
Eric came out, replaced the part on our dishwasher, and everything is good. Showed up on time was courteous and it looks like the repair was done correctly. -
Review 38 (2023-04-10 - Rating: 5)
Jeffreys is awesome. They seem to always have the part I need. At decent price. Everyone Ive dealt with so far have been knowledgeable and once in awhile very helpful. -
Review 39 (2022-11-01 - Rating: 5)
Jeffreys sent a yong repairman named Eric to our home today. Never in all my years of dealing with repair men, have I met such a conscientious repair person. He was excellent in knowledge and abilities. He was so polite and thoughtful. Did a top-notch job!! Hes a GEM! A rare find. Thank you so much Eric!! -
Review 40 (2021-07-18 - Rating: 5)
We had Brandon from Jeffreys appliance come out on July 9 to repair our refrigerator, which had multiple issues. He showed up on time, was very knowledgeable, and could answer all the questions we asked. He brought the parts that were needed to repair all that was wrong with the fridge so there wasnt any waiting or multiple trips that needed to be made--we appreciated how efficient he was. Would recommend Jeffreys Appliance Service. -
Review 41 (2017-03-22 - Rating: 5)
I had a delicate bag with only a Color Catcher sheet in it somehow get pulled in between the drum and gasket in my front load washing machine during a regular wash cycle. The cycle finished fine, but it sounded like I had an airplane in my basement the whole time it finished up! I called Jeffreys Appliance Repair after getting that load through the dryer (to make sure that the color catcher was, in fact, the issue). They scheduled us an appointment for the next morning since I called in the late afternoon.The repairman was a really nice guy who was very blunt about the situation: he could fix it, but because of the model we have, hed have to take 3 hours to pop the clips off the back of the machine to remove it, so on top of the service fee, it would be a charge of 3 hours worth of labor.It was nice to know ahead of time what the costs would be. We decided, after talking to him about another brand of top loader (since were bigger fans of those) what to get instead and he was absolutely wonderful about the whole thing, stupid questions and all! :) This fella was a wealth of information about his trade and spoke very candidly about things for us so we knew what we were doing and that the choice we made was the right one for us.I highly recommend this company and well be getting some replacement knobs for our stove from them, too, since it came up as we spoke to him and they apparently do that at their shop, too.Should we find ourselves in need of appliance repair again, well be calling these guys. -
Review 42 (2023-01-08 - Rating: 5)
Erik O is a fantastic repairman. He showed up on time, was clean, didn’t smell like mist and cigarettes. Loved that he cleaned up after the repairs and that is a definite plus. I will be requesting Erik O to come out for any future repairs. -
Review 43 (2023-04-29 - Rating: 5)
We had Keenen come in and help us with our washing machine he did such a great job at explaining and making sure we understood what was happening. he was super friendly too and got the job done effectively!!! -
Review 44 (2021-11-23 - Rating: 5)
Jeffreys appliance was amazing. Rick was professional worked hard was one time and incentivized getting the job done to help save us money despite a more timely yet easier option to himself. The price was competitive and they have been honest people. Would recomend 100 percent -
Review 45 (2023-09-11 - Rating: 5)
I am absolutely 100% satisfied with the customer service that I received when dropping off my vintage kitchen stove the gentleman at the counter Lance I believe his name is was professional friendly and very helpful he assured me that the young lady in the back named Fiona was very thorough in her Diagnostics and her repair abilities I am so thankful and satisfied with the customer service I received thus far I look forward to picking up my vintage stove and having a place in my home for years to come and will highly recommend the young man at the counter and Fiona for their customer service and friendly and outgoing assistance -
Review 46 (2022-10-20 - Rating: 5)
When I called with a washer problem, Jeffries worked me in and someone came the next day. Keegan explained the problem and advised we were ok to use the washer as long as we were home, and what to do if we smelled burning rubber again. Keegan ordered the part and installed the new belt in less time than estimated. Jeffries is my go to appliance repair business. -
Review 47 (2022-05-19 - Rating: 5)
Our warranty expired with our Samsung dryer. We had previously had ABC out to repair a belt a while back. A felt gasket came off and Eric decided to take it apart. He took a closer look to notice two wheels were busted, cracked and one had no spool. What terric though service!.. Eric did amazing! Thank you see you again when our part cones in!! -
Review 48 (2016-12-14 - Rating: 5)
Got an appointment within two days. Person I spoke with at the store was extremely personable. Technician showed up on time. Very friendly and knowledgeable. Explained everything thoroughly. Answered all of my questions. Cost was very reasonable. Exactly the kind of service I always hope for. Unfortunately, this level of customer service is becoming more rare. Would highly recommend Jeffreys Appliance repair service to anyone! -
Review 49 (2017-07-24 - Rating: 5)
Everyone I talked to was nice and professional. They found an obvious problem with my fridge right away and fixed it. It turned out the fridge had another problem. The guy came out again very quickly, and diagnosed it to not be worth fixing. He then took out the new part they put in and gave my money back for it, AND the install fee for it! I didnt expect that. They were SUPER fair to me, in fact beyond fair. -
Review 50 (2023-03-10 - Rating: 5)
Service, value, reliability is premium. I wish they repaired cars, lawnmowers, painted, remodeled, etc! Keenan went out of his way in several respects to make this a painless experience. Thank you! -
Review 51 (2020-09-23 - Rating: 5)
Super Dave was awesome!! He was very personable, professional, and knowledgeable! He addressed my issue and fixed it quickly!! Jeffreys Appliance was great with communication, I called for warrantee service, and they were very responsive!! -
Review 52 (2022-07-23 - Rating: 5)
The office staff have been polite and helpful. I have been given appointments in a reasonable amount of time. And our technician, Dan, did a fine job. Thanks, everyone. We appreciate your service. -
Review 53 (2018-02-07 - Rating: 5)
This place is great! My dryer broke on a Sunday. On Monday, I went to another place that didnt have the part I called these guys, not only did they have the part but when I got there they explained how the company has redesigned the part so hopefully it wouldnt break again. There prices were even cheaper than the other place I went. They were all very friendly! I will definitely be using them again! Only reccomendation is that they are open 7 days a week even for just a few hours. Other than that, WONDERFUL!!! -
Review 54 (2021-10-12 - Rating: 5)
Dan came over today and got working hard on my old stove. They called before they headed over so I was ready which is a huge plus. He was on time and friendly and professional. He fixed everything he had materials to fix and explained what he did and the next steps. I couldnt recommend these guys any more than I do. Dan is great and probably needs a raise 🤩 -
Review 55 (2023-08-03 - Rating: 5)
This company does it right!! Great communication, respectful of our home with protective equipment, friendly, competent technicians, especially Dave! Here twice now and great both times! -
Review 56 (2019-05-24 - Rating: 5)
We just had Super Dave out to our house to diagnose and solve a problem with our relatively new dryer. He was super friendly, professional and efficient. The office person also called me 30 minutes ahead of his visit so that I could meet him at the house. I would strongly recommend this company and Super Dave in particular. Thanks so much for your help today! -
Review 57 (2018-04-04 - Rating: 5)
Weve had technicians come out to repair two different appliances in the past two months and could not be happier with the level of service we have received. Both times, the quoted repair cost was reasonable and both appliances are back up and running. The technicians were friendly, informative and knowledgable. Jeffreys is the first number we call when the need arises. -
Review 58 (2024-01-11 - Rating: 5)
Had a warranty repair. Jeffreys Appliance team was very helpful, communicative, and working with Dan was a pleasure. -
Review 59 (2019-12-08 - Rating: 5)
Had them out in October for a warranty compressor replacement. Freezer wasn’t getting cold enough so I called them. They sent a tech out the next day. He found a small leak and made the repair. Great customer service! -
Review 60 (2019-10-30 - Rating: 5)
We just bought new appliances from Costco and our microwave suddenly quit working. This was the local repair place to keep within our GE warranty. I was very impressed with the customer service when dealing with scheduling and the technician was excellent- went above and beyond to help us make sure the microwave was running again and covered under warranty. Would recommend! -
Review 61 (2017-10-27 - Rating: 5)
Great service, professional, friendly, reasonable prices and they always go the extra mile! We have a refrigerator with an ice maker that breaks periodically; the manufacturer even had to do a general payout when we first got the fridge due to so many problems. Anyway, the last time Jeffreys came out to repair something else on the fridge the ice maker went out again. We decided not to pay to repair it again. Later that week Jeffreys called me and said that they looked back at how many times they have done work for us, felt bad about the ice maker needing repair again (not their fault; the company doesnt even make this model anymore!), so they decided to order the part and install it for us free of charge! Amazing!!!! The tech came out, friendly and professional as always, and told me if for some reason it didnt work to call them and they would fix it again! This is a great business that cares about its customers. -
Review 62 (2021-11-05 - Rating: 5)
I appreciate the service at Jeffreys. The folks are nice and the service is honest and fairly priced. I wish they were faster, but everyone good is busy these days. They were the only place in Spokane I could find to service air conditioners. -
Review 63 (2019-05-28 - Rating: 5)
Super Dave landed at our house to fix our 15 yr old Bosch washing machine door which Bosch unfortunately no longer makes parts for. That didnt stop Dave though, from repairing it so it will work until I can find used parts, which I have! He was kind, patient, knowledgeable and efficient! Will definitely call again! -
Review 64 (2022-08-11 - Rating: 5)
Jeffrey’s has helped us 3 times over the last year - with a microwave, a washer, and today, Jacob helped with a new refrigerator. In EVERY instance, they have have been so understanding, professional and helpful. Jeffrey’s will always be my first call! -
Review 65 (2022-06-21 - Rating: 5)
Keenan was the service technician that came to my house to repair my dishwasher. He did an amazing job both with customer service and with explaining to me with the problem was. He worked fast and well! -
Review 66 (2020-03-09 - Rating: 5)
I have had Jeffreys come out and fix our appliances before with great results and wonderful service! Today was no different they were responsive to my needs and had the parts on hand for me to purchase as this was a repair I was completing the work myselfAll is working smoothly now the part was exactly what the dr. ordered the price was more than fair the people who work there are top notch good people. -
Review 67 (2022-05-06 - Rating: 5)
I had major damage to the wiring, insulation, and computer elements of my induction range that required the whole thing to be taken apart for repair. Keenan did a great job on the repairs, and he and Ashley made sure they delivered it back to my home safe and sound! -
Review 68 (2023-10-11 - Rating: 5)
While waiting for one appointment another appliance broke down. They scheduled repairs for both a washer and a freezer on the same appointment. Serviceman was great! -
Review 69 (2016-02-28 - Rating: 5)
Our 1.25 year old GE Cafe refrigerator suddenly stopped cooling one day. We immediately called Jeffreys and had them scheduled to come out the next day. The gentleman was on time, polite, super friendly and within 3 minutes had a good idea what the issue was. He explained to us that GE had issued a service bulletinmonths ago that certain GE refrigerators required a simple software update. He had no question that GE would cover his expenses for the service call and the software needed to fix the problem. He left us feeling optimistic that our very expensive fridge with an annoying software issue was going to be up and running again with no financial burden. We received a call the next day from Jeffreys reporting that GE refused to cover the expenses because we were outside of our 1-year warranty by 4 months. The representative advised that we call GE ourselves as GE customers tend to hold more clout and may get an exception. I personally called GE explaining that we are VERY loyal GE customers currently owning more than 7 GE appliances. We had to toss hundreds of dollars of food out for a software glitch that we were never made aware of. I explained that it frustrated me that the service bulletin was released to repair facilities but not to the consumers and that it was released BEFORE our warranty had expired. GE made it very clear that they were not going to make an exception. So we accepted the fact that we were going to have to pay a couple of hundred dollars to have food in the house again.The good news?? Jeffreys called us the next day and informed us that on their own, they called GE again on our behalf...without us asking them. Explaining again the issue that we were barely outside of our warranty and that this could have been avoided if we as the consumers were made aware of the required update. GE agreed to pay all expenses for the visit and the software that needed to be mailed and installed by a professional.This was not a HUGE expense that would have set us back greatly, but the fact that a large company like GE did so little to help and that Jeffreys went to bat for us over principle was so admirable. We are beyond grateful for this service! Thank you!!! -
Review 70 (2022-09-29 - Rating: 5)
Keenen was super knowledgeable, fast, and thorough when it came to fixing our microwave. He also did all he could to help me spend the least amount of money. Very honest! I like these guys -
Review 71 (2023-01-12 - Rating: 5)
I must have one of the only trash compactors in Spokane ! It got stuck mid compression and wouldn’t budge !Dave came out and within 15 minutes he had it fixed !!! Polite, efficient, and very knowledgeable… He should be commended!!! -
Review 72 (2022-11-25 - Rating: 5)
I appreciate the fact your technician’s are very knowledgeable. They always seem to know what part is needed and they are accurate every time. They don’t just try to sell you parts you don’t need, even whey that’s what you thought you needed. . Always have respected that! Thank you for your help, once again! -
Review 73 (2022-07-01 - Rating: 5)
Dan serviced and replaced the heating element in our water heater. He was very efficient and very easy to work with. We would recommend him and Jeffrey‘s appliance repair! -
Review 74 (2019-10-15 - Rating: 5)
My dishwasher wasnt draining, so my landlord arranged for it to be fixed by Jeffreys Appliance. The first guy that came out to diagnose the problem was a little bit rude, so I didnt want him to come back.Today SUPER DAVE came to the rescue!! SUPER DAVE is AWESOME!! hes friendly, funny, and I actually learned a few things about my dishwasher. I give him 5stars!! I called Jeffreys Appliance office to tell them how much I appreciated SUPER DAVEs service, Now Im leaving a Google review on him. Ask for him to work on your appliances. -
Review 75 (2014-05-17 - Rating: 5)
I called Jeffreys Appliance on a Saturday for an element for my oven - it went out and we were having a family dinner on Sunday. They had the part but told me they were closing and I could pick up the part on Monday. I asked them if they could wait that I really needed the element. They waited for me to come, had the part and invoice ready. I was in and out in a flash! And they gave me a tootsie pop!!! Thanks for saving my family dinner...youre the best. Everyone has parts, but not everyone has service. Ill be back again. -
Review 76 (2019-04-26 - Rating: 5)
Jason, from Jeffreys Appliance arrived Thur, 12/13/18 promptly at 9:00am. Took great care to protect our new flooring accessing our GE Adora side-by-side refridgerator. By 11am he had replaced our control board and fan assembly, and had us back to normal! Very Happy! -
Review 77 (2018-10-15 - Rating: 4)
I would recommend Jeffery s to anyone needing appliance repair. Their focus is repair, not selling you something new. They dont have a showroom. The counter staff is very helpful and friendly. She couldnt answer my concern, so she brought up a technician. He said he could repair my very old Jennaire burner insert... no need to buy a new one. Also said probably the switch would have to be replaced, but recommended he repair the unit first. I have used them on the past and will call on them again if needed. -
Review 78 (2022-08-11 - Rating: 5)
Keenen was amazing! There were 5 little kids watching everything he was doing. And with that comes 10000 questions. Keenen knew how to handle the situation. It was a pleasure having him. There has been others that didnt do so well. Keenen took time to go over what had caused the issued and how to not have it not happen again.Hopefully we will get him again when we need someone from youlm company! -
Review 79 (2022-11-26 - Rating: 5)
Great people! Got part in and we had a death in family. They came in our home and installed, locked up when they left. Thank you for accommodating us during our hard time!! -
Review 80 (2017-05-16 - Rating: 5)
I came in yesterday very first time because I needed a specific part for the cooling deck on my vending machine.. Tech Jeffrey came out and went out of his way to honestly explain to me what to do how to install the part,trouble shot,and what to do if it happens again. He was extremly knowlegable and friendly but above all honest and respectful.He also did not want me to buy extra parts because he tought Idid not need it.. He was right... I highly recomend this place.. -
Review 81 (2023-06-11 - Rating: 5)
Keenen came out and worked on our refrigerator. Very knowledgeable and personable young man. Have used Jeffrey’s before and will again! -
Review 82 (2022-06-30 - Rating: 5)
Jason was able to identify and repair the water link with our refrigerator. He will also be repairing the ice maker when the new one arrives. Jason was very professional and patient with all of our questions. -
Review 83 (2024-04-12 - Rating: 5)
My stove shorted out and they fixed it, and determined what was the problem in the first place. Works like a champ. Great job!! -
Review 84 (2024-09-05 - Rating: 5)
Lance you have perfect customer care skills. -
Review 85 (2022-07-29 - Rating: 5)
Jason came out to fix our dryer. He explained everything to me and was very cheerful and friendly. Highly recommend both Jason and Jefferies Appliance -
Review 86 (2022-10-15 - Rating: 5)
Just had our refrigerator repaired, Kennen did an excellent job, he was professional, polite, and was able to answer all the questions I had about our refrigerator. Excellent service. Thank you -
Review 87 (2023-11-14 - Rating: 5)
The customer service is great, Ive gotten my parts for appliances a few times and will continue to do so. -
Review 88 (2021-01-19 - Rating: 5)
We live out of town and they worked with our schedule and where very fair on price. The problem persisted and they didn’t charge an additional service call and got us right back on the schedule. Their service, responsiveness and technicians where wonderful! -
Review 89 (2019-01-09 - Rating: 4)
Speedy and timely service. Extremely professional and pleasant experience. Very friendly business personal both on the phone and in person. Thank you for finding the issue with our Bosh electric clothes dryer. -
Review 90 (2022-07-22 - Rating: 5)
We used Jeffreys appliance repair to fix our freezer. Keenen was friendly, thorough and efficient. I would definitely call them again. K. James -
Review 91 (2022-12-12 - Rating: 5)
Jeffreys always has what I need when repairing my appliances. They save me a lot when they visit the house on larger repairs. They are the best appliance repair business in Spokane Valley! -
Review 92 (2023-01-17 - Rating: 5)
Keenan came in and quickly diagnosed a dangerous situation. He explained everything clearly and fixed what he could for now, leaving me feeling taken care of by a knowledgeable professional. -
Review 93 (2024-05-06 - Rating: 5)
They are very knowledgeable about appliances and usually have what your looking for if not they can find it. -
Review 94 (2018-02-22 - Rating: 5)
I appreciate their honest and fast service in repairing our gas range. Communication was always prompt, techs were friendly and quick. Id recommend them to all my friends. -
Review 95 (2018-08-06 - Rating: 5)
DISHPAN HANDS NO MORE!!! My dishwasher started making a crackling noise and STOPPED DRAINING. Thank heaven for a DIY (Youtube) video and JEFFREYS! They had the right part, included a military discount and even threw in some dishwasher soap freebies! I really appreciate them double and triple checking the part information to be sure I went home with the PERFECT FIX to secure my status as mom of the day and to shift focus to restoring my now-dishpan-hands! Thanks Team Jeffreys!!! -
Review 96 (2023-02-16 - Rating: 5)
Erik was most helpful, he not only put in new element in my range he hoped me wipe out the drip tray! Thank you! -
Review 97 (2021-12-17 - Rating: 5)
They had the replacement part I needed in stock and at a reasonable price. The staff were very friendly and informative. I will be returning when I need help again! -
Review 98 (2021-10-22 - Rating: 5)
They had my element in stock and I had a working oven within an hour of calling them. I think I was inside thier store for less then 2 minutes because they had my part ready to roll when I got there. -
Review 99 (2023-03-22 - Rating: 4)
They came and fixed our dishwasher. It took a little while for the appointments but it’s done and running smoothly! -
Review 100 (2022-10-26 - Rating: 5)
Rick was professional friendly and thorough and I will never use anyother servive again.. I was very happy with the service. -
Review 101 (2021-05-29 - Rating: 5)
They did very good work . They come when they say they will. And sooner if they can. And their workers have very good attitudes and are very personal. Yes I would call them again. -
Review 102 (2021-02-20 - Rating: 5)
Outstanding customer service and follow through. If they had a motto, it would be Maybe they cant, but WE CAN!! Great company, Im thankful to have found them! -
Review 103 (2022-07-11 - Rating: 5)
Very clean and professional. Keenen was very knowledgeable with the Samsung brand and we will use them again without hesitation for future services. -
Review 104 (2018-02-13 - Rating: 5)
I troubleshot my own appliance and just asked a parts technician a question. He talked me through it briefly and never spent a dime with them. I will definitely use them in the future. -
Review 105 (2019-05-05 - Rating: 5)
Super Dave rocked it! Replaced dishwasher components quickly, very friendly! Would definitely recommend! Great in home price and quick repair! -
Review 106 (2022-06-23 - Rating: 5)
Its great when a service person shows up when scheduled and knows their stuff. Absolutely superb service. Theyre scheduled a few weeks out but there is a reason for that. -
Review 107 (2021-07-31 - Rating: 5)
Great service, I am very pleased not to have to hand wash my dishes anymore.My tech (J 6) was super.Suggestion though, Business card.... I save, and file for the next time. :) -
Review 108 (2022-10-12 - Rating: 5)
Jason was so kind to help me with fix: turn water on. ok. That did it! Gave helpful hints about use of washer. Excellent! -
Review 109 (2021-08-13 - Rating: 5)
Weve used Jeffreys multiple times for appliance repairs. Theyve always communicated well and given great service. -
Review 110 (2018-09-19 - Rating: 5)
The tech came out on schedule. He was friendly and helpful. Highly recommend Jeffreys Appliance Service to others. -
Review 111 (2015-06-29 - Rating: 5)
My water heater stopped working, and they were very helpful on the phone and even talk me through what was wrong at the store. This was the second time that theyve been very helpful in the past few years and I would recommend them to my friends -
Review 112 (2014-11-09 - Rating: 5)
My LG washer was not draining. Gary came out to the house and fixed it perfectly. Were prompt and professional. -
Review 113 (2022-08-24 - Rating: 5)
Erik was super nice and professional and got my dryer working. I would recommend them for your appliance repairs. -
Review 114 (2020-04-08 - Rating: 5)
I give an A rating to the company and a special A++ commendation for Technician Dave who impressed me with his meticulous attention to professional detail and the most courteous social mannerism. Thank you! -
Review 115 (2019-01-24 - Rating: 5)
Brandon was amazing. He fixed the problem fast. I will ask for him next time. I am letting my friends and family know how pleased I am. -
Review 116 (2016-05-23 - Rating: 5)
Excellent service by Preston!! Friendly and courteous!! Fixed my water heater within 1/2 hr. -
Review 117 (2020-01-06 - Rating: 5)
The gentleman that came to my home was very helpful and professional. Theyre honest and answer all questions. I would recommend them to anyone. -
Review 118 (2023-04-10 - Rating: 5)
Keenan was super helpful. You guys are stoked to have him representing your company -
Review 119 (2019-06-06 - Rating: 5)
Great place friendly staff and knowledgeable I take all my appliance issues to them they never done wrong there willing to answer any questions that you have I strongly recommend Jeffreys appliance -
Review 120 (2022-07-26 - Rating: 5)
Keenan did an excellent, fast, reliable job. On time, polite and very professional. -
Review 121 (2023-12-20 - Rating: 5)
We had an issue with our fridge that needed some work and help that was kind of an urgent issue. These guys were able to work some magic and make it happen, which was amazing. They had great communication, had dome some preliminary research on our project, and were able to complete it in an efficient amount of time. Simply superb all around. Its not often that places go above and beyond for customer service and just plain helping out someone but this is one of them. cant thank you all enough!!! -
Review 122 (2022-06-25 - Rating: 5)
Keenen and Rick were so professional with me and friendly did excellent job. -
Review 123 (2022-11-11 - Rating: 5)
Rick was very professional and gave me good advice on the repair of our appliance. -
Review 124 (2020-05-29 - Rating: 5)
Great experience. Was able to text a picture of the broken dishwasher part so I only had to have them come out one time. -
Review 125 (2022-06-21 - Rating: 5)
They came through a tough four visit repair with my satisfaction. Thank you Jeffrey’s!! -
Review 126 (2024-06-04 - Rating: 5)
Had some issues with my washer/dryer, very prompt diagnosis and repair. The repair men (Erik and Evan) were very friendly and had awesome customer service! -
Review 127 (2021-01-10 - Rating: 5)
I have been shopping for large appliance parts there for years and they almost always have the part I am looking for and what they havent had in stock they ordered overnight. -
Review 128 (2022-09-29 - Rating: 5)
The person that came out to fix our oven was great. And friendly..great job. 👍 -
Review 129 (2021-03-29 - Rating: 5)
Great service and the price of the part I needed was very reasonable. I highly recommend these guys. -
Review 130 (2020-08-27 - Rating: 5)
My appliance repair store of choice. I have had the opportunity to use them 3 times. Very pleased with the outcome. -
Review 131 (2018-06-27 - Rating: 5)
Had the Tech Nate show up right on time and fast fix. Nice guy and I would recommend these guys to anyone! -
Review 132 (2021-07-10 - Rating: 5)
Parts counter girl tends to be a little rough around the edges, but I am very satisfied with this vendor, and I do recommend them. -
Review 133 (2023-12-13 - Rating: 5)
The technician Jeffreys sent out on the first visit, wasnt able to solve our frig problem. So, I requested another appointment. On the second visit, a very experienced & amiable technician was extremely thorough and was able to find the root cause of our problem. Jeffreys did an AMAZING job of service recovery by only charging us for a 15-minute visit, though the technician spent much more time than that on fixing the problem. We are grateful to have a new water hose to the ice maker now. No more hazy, smelly ice! -
Review 134 (2021-06-02 - Rating: 5)
Excellent service. Been going to them for years. We recommend them to our friends! -
Review 135 (2022-05-13 - Rating: 5)
Great service, Keenan was personable, friendly, and thorough. Definitely recommend their service. -
Review 136 (2023-02-20 - Rating: 5)
Keenen did a great job fixing our appliance. Thank you. -
Review 137 (2018-11-09 - Rating: 5)
Great service and friendly repair man.Our gas oven was fixed in 15 mins -
Review 138 (2019-11-27 - Rating: 5)
Great service, in and out quick, left things clean, explained everything very clearly. Ill use them again if needed. -
Review 139 (2019-04-08 - Rating: 5)
Brandon, their service guy was very helpful and honest.. I highly recommend these guys! -
Review 140 (2019-12-11 - Rating: 4)
Average services costs and salespeople on operating together total to make up the total service and was ideal for whats going on with our area. -
Review 141 (2022-12-23 - Rating: 5)
Erik did a fabulous job of fixing our dishwasher! -
Review 142 (2020-10-08 - Rating: 5)
Very nice serviceman and was professional and got the job done!! Thank you for great service! -
Review 143 (2023-05-11 - Rating: 5)
I highly recommend this company. Eric Brown repaired my dryer quickly and efficiently. He was professional, courteous and provided excellent service. -
Review 144 (2020-03-16 - Rating: 5)
Very pleasant and ethical. On time and fast. Highly recommend! -
Review 145 (2018-08-23 - Rating: 5)
Always willing to help a customer out. If they arent able, they generally know who can!!! -
Review 146 (2021-09-14 - Rating: 5)
Very helpful, professional, and helped us gather parts for our washer. -
Review 147 (2023-01-26 - Rating: 5)
Very happy with my service. Im sure I will them use again in the future. I would recommend if you needed a repair. My service mans is Keenen he was quick and efficient. -
Review 148 (2022-09-08 - Rating: 5)
Ive used Jeffreys Appliance before and it has always been great. In my last experience Erick O. came out and diagnosed, dismantled and somehow managed to reconstruct my front load washer in a few hours. I didnt realize the magnitude of the project until I walked downstairs just to check in on him and there were parts spread out everywhere. I was a bit taken back but he was diligently working and had it all put back together shortly after. I am so glad this is something I did not attempt myself.Washer has been working great and I can now set up a load to start early in the morning and it doesnt wake me up with what sounded like a jet plane powering up for take off. -
Review 149 (2013-02-06 - Rating: 5)
Jeffreys always takes good care of me. I would never call anyone else.