ASAP Drains and Sewers Incorporated

Photo of ASAP Drains and Sewers Incorporated

Located in Salem, Massachusetts

Address: 405 A, Essex St, Salem, MA 01970

Phone: +1 978-229-0172

Rating: 4.6

Services

  • On-site services
  • Credit cards

Categories

  • Plumber
  • Contractor

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-06 - Rating: 5)

    Great experience with ASAP Drains! Tom came and was extremely friendly and worked quickly to get my building usable restrooms again. Tom was also incredibly professional and used the appropriate equipment to keep any mess to a minimum and cleaned up spotless behind him. I recommend!

  • Review 2 (2024-11-20 - Rating: 5)

    Very reliable service and professional results. I recommend ASAP Drains especially if you need a quick response. The technician who cleared my kitchen drain today, Tom, was helpful, knowledgeable, clean and efficient. I am a very satisfied customer who has used ASAP Drains services over many years.

  • Review 3 (2024-12-29 - Rating: 5)

    Weve called ASAP Drains twice for both emergency and routine service and both times they have scheduled a visit right away, shown up on time and done a quick, professional and perfect job. Mark came by today to fix a clogged toilet and was great. Highly recommend!

  • Review 4 (2024-12-09 - Rating: 5)

    Tom came to our house right away, and spent detailed time and expertise fixing our drains. He is truly a hard working individual who knows his craft, and cares about his clients. We were very pleased with the end results! Thank you ASAP Drains, and special thanks to Tom!

  • Review 5 (2024-11-14 - Rating: 5)

    As a maintenance supervisor in Property Management. I have used many drain companies over my 28 years in the industry. ASAP. Drains has always been quick to respond and take care of our drain issues. The latest technician that came out named Thomas was very thorough and Did a great job cleaning up after himself. I would definitely recommend ASAP drains and will be using them in the future as always

  • Review 6 (2024-11-13 - Rating: 5)

    Brandon from ASAP Drains has been incredible! Weve had several issues with our apartment and he has come every time (same day) to fix them. Hes very personable and educates us on ways to prevent further issues from happening. Highly recommend!

  • Review 7 (2025-01-05 - Rating: 5)

    I have used ASAP Drain Cleaning for over 15 years. They have always been extremely reliable, professional and willing to do the extra work most people wouldnt notice. A true asset for anyone who needs Drain Cleaning Services ASAP.

  • Review 8 (2024-10-28 - Rating: 5)

    We called ASAP Drains, who arrived within an hour and prevented my home from being flooded with wastewater gushing out of my kitchen sink.Thomas from ASAP Drains was very professional and demonstrated outstanding character. He quickly identified the cause of the issue and suggested a long-term solution that would also save money for the condominium.I cant thank ASAP Drain enough for their fast response; it truly saved my home.

  • Review 9 (2024-11-24 - Rating: 5)

    I couldnt be more happy with this company. Sunday 9:30 a.m. I called they answered Tom called me I gave him my address told him what was going on he said hed be there right away and he was here right away. Very professional, clean, told me the step by step process to fix the problem as he was fixing the problem. Tom knew exactly how to fix the clogged sewer line. Made some great recommendations for future maintenance. I will be sure to call and have Tom come back. I was referred ASAP Drain and Sewer Im glad I got the referral. Thank you Tom you did an amazing job it was a pleasure working with you.

  • Review 10 (2024-11-29 - Rating: 5)

    Today I had Brandon come out to unclog the main drain from nasty tree roots. He was so great to work with! A very pleasant, friendly, and professional guy. He explained the entire process, from beginning to end, and suggested I call annually to have the drain checked, since it has occurred a few times in the past. He removed the clog from the roots in just a few minutes! I highly recommend ASAP, and techs such as Brendan will also assist YOU as needed!!

  • Review 11 (2024-11-28 - Rating: 5)

    Tom came from ASAP drains to handle the big pipe, which gets done every year since the flood in the basement. He was excellent, and so I highly recommend ASAP. He was professional and took time to describe what he recommended and so on. There are a lot of plumbers and companies who pay for fake reviews. I know times are tough, but paying for fake reviews is something that represents desperation. And its underhanded!!

  • Review 12 (2024-11-01 - Rating: 5)

    We had the main house drain backup what a nightmare. Called my plumber who recommended ASAP. Called and they were there the next day! Thomas the plumber was excellent....even cleaned up the backed up downstairs shower (and it was nasty) Highly recommend, They are coming next week to jet out my drains

  • Review 13 (2024-11-06 - Rating: 5)

    Outstanding service! Tom and Dave worked very hard to clear a extremely clogged drain in our house. Theyre kindness and professionalism did not go unnoticed. Would recommend them and the ASAP team in a heartbeat. Thanks!

  • Review 14 (2024-11-07 - Rating: 5)

    Tom came out quickly and was extremely professional and solved the problem with our drain blockage without issue. I will highly recommend this company and Tom to anyone!

  • Review 15 (2024-03-19 - Rating: 5)

    Our kitchen sink had a partial clog from buildup and was draining slowly. We got a few quotes from different plumbers and not only was ASAP Drains the best price, but their receptionist was the most pleasant and easy to work with. Angel arrived right on time and did a great job, solving the problem in under an hour. The price was the same as the estimate which was such a relief because Im always worried about having it changed on me last minute! Thanks for doing such a great job all around.

  • Review 16 (2024-01-18 - Rating: 5)

    Excellent customer service and super fast response! John performed a smoke test for us to locate the source of a septic smell in our home. He was friendly, knowledgeable and professional. We will definitely call this company again for service with our drains or vent pipes. Highly recommend!

  • Review 17 (2024-10-24 - Rating: 5)

    I have the best experience using ASAP drains … professional and experienced.., polite…Tom the technician went above and beyond to be helpful!!

  • Review 18 (2024-12-03 - Rating: 5)

    Great service, great tech (Tom M.) would not hesitate to use ASAP Drains again in the future if the need arises.

  • Review 19 (2024-10-21 - Rating: 5)

    Frank and his team were super helpful and couldn’t believe how quick they responded to fix and repair my parents plumbing issue, highly recommend ASAP, unbelievable customer service

  • Review 20 (2023-01-05 - Rating: 5)

    What a great company! My main drain was clogged on a Sunday night, called ASAP Drains (referred by a plumber). Geoff came out next day morning and arrived one hour earlier than the scheduled window (he also called to confirm before arriving). After explaining to him what happened, he was able to quickly identify the issue and began to work on it. It took him about two hours to fix the issue properly. During the whole process, he was super nice and answered all the questions I had. My basement was messy due to the nature of the issue, and Geoff tried his best to clean up after he finished. With such great service, I even paid a very reasonable price! Although I hope such incident won’t happen in my house any time soon, I will definitely reach out to ASAP Drains if needed. P.S.: Melissa in the back office is also super nice and extremely helpful.In sum: I would strongly recommend ASAP Drains to anyone! You can’t go wrong with this company.

  • Review 21 (2023-08-02 - Rating: 5)

    I highly recommend ASAP for any plumbing needs. Their service has been exceptional every time weve called them. They respond quickly, often on the same day, and even arrive early, which is a rarity among plumbers in the area.Randy, their plumber we worked with, is outstanding. Hes friendly, knowledgeable, and works fast. He was able to diagnose and resolves our issues quickly, making what could be a stressful situation much easier to handle. Im thoroughly impressed with his expertise and professionalism.Moving forward, I wouldnt consider hiring anyone else but Randy and ASAP for our plumbing needs. Theyve earned our trust, and we couldnt be happier with their service.

  • Review 22 (2023-07-16 - Rating: 5)

    One of the toilets in my house had a clog in it, and spent 30 minutes with 2 plungers trying to fix it. I called ASAP based on recommendation from a family friend plumber. Geoff came out took 30 minutes to get here on a Saturday night and took 2 minutes to clear the clog using an auger. Highly recommend ASAP for any plumbing issue. They are very professional. Cant thank Geoff for the quick work

  • Review 23 (2023-11-09 - Rating: 5)

    Jeff saved the day for us. I was late getting home and stressing. He made sure I knew he would wait, and just asked me to drive safe.He left us with a perfectly functional system after 5pm with a smile. Great customer service. Were very grateful.

  • Review 24 (2020-10-19 - Rating: 5)

    ASAP should be your first call, always. Drain issues or pipe scoping, it doesnt matter. They are the best hands down. Professional, courteous and always with customers best interest in mind. Its refreshing to know there are still some old school principles that come in to play when providing service and being honest. ASAP is such a business. Use them with confidence knowing you will be treated fairly. Melissa and Christina in the main office are the best at customer service on the initial and follow up call end, while techs like Kevin on the business end make this the smoothest experience you can have.ASAP for the win!

  • Review 25 (2023-01-04 - Rating: 5)

    Efficient, professional, and affordable! ASAP Drains lives up to the name. Thank you to Stephen and the entire team for providing exceptional customer service and quickly solving a clogging issue we’d been dealing with for months!

  • Review 26 (2022-12-06 - Rating: 5)

    We had an ongoing issue with our plumbing system that we could not figure out. ASAP drains were extremely helpful in solving our issue as well as making it a priority for their team. The interaction with their team members was great and their willingness to share knowledge was refreshing. Thanks again for your support as we worked thru this issue. Tim Behling (Danvers)

  • Review 27 (2024-01-26 - Rating: 5)

    So pleased with their expert service. Responded quickly. Workmen were knowledgable, easy to communicate with. pricing was excellent. Great job!

  • Review 28 (2023-01-17 - Rating: 5)

    Bralin was amazing! He showed up quick and got the job done with in an hour! He was polite and very professional. Our business HIGHLY recommends him and this company for an drain issues!

  • Review 29 (2019-10-05 - Rating: 5)

    Super fast response on a weekend and arrived within a couple of hours. The staff who came to our house was very nice explaining everything in a way that was understandable. After working for several hours to resolve our drain problem, it was clear that ours was a larger problem. He provided us with the best customer service I have seen from a company! We will definitely recommend this company to all our friends and call the for any further needs.

  • Review 30 (2024-11-15 - Rating: 5)

    Tech: thomas came out very quickly and did a fantastic job. He was in and out under 45 minutes. I will highly recommend them to my family and friend

  • Review 31 (2023-09-07 - Rating: 5)

    Thanks ASAP Drains and Stephen for snaking out our washing machine hookup that had a clog for a couple months. I tried to snake it out myself but was unable to get by the trap. Steve’s a friendly guy and had the job done within 30 minutes and no more water on the cellar floor.

  • Review 32 (2017-07-20 - Rating: 5)

    We had what usually happens...a drain blockage on Sunday before the work week. We called and one of their technicians, Chris, got back to us ASAP (ASAP, get it:)) and told us he had one job ahead and a time frame. He then called back shortly and said the other job cancelled and came right out. He was at our house for quite some time, clearing out the existing water in the pipes and then out to the street. He was super polite and courteous and made the pain of the situation better. He did a great job taking care of the issue and then cleaning up after. This was our second time using ASAP and they were great each time.

  • Review 33 (2019-12-28 - Rating: 5)

    Had a leeching field backup. Plumber Chris Hunt recommended ASAP who came out within 4 hrs of my call.Tech Chris of ASAP worked several hrs to get drains open. Was unable to clear into field as it was filled. He was professional, knew what he was doing and explained what was going on. Advised what more should be done to solve bigger issue. He is a credit to ASAP. Dealing with ASAP was a positive in such a negative situation. Highly recommended

  • Review 34 (2020-05-14 - Rating: 5)

    Alex came out right away he was the BEST! Great guy very helpful. Will use ASAP again because of Alex he was wonderful and explained everything he did! Alex needs a raise during everything going on with the virus! You should be glad he works for you! He is an asset to ASAP DRAIN! THANK YOU ALEX

  • Review 35 (2020-10-16 - Rating: 5)

    This could possibly be one of the most honest service companies in Salem. As a landlord, Im grateful they really do come out ASAP to handle plumbing issues, and I never feel overcharged. Their employees are always respectful and professional. I highly recommend them!

  • Review 36 (2019-08-27 - Rating: 5)

    Buying a new home is stressful - buying a new home when there are bad smells is even worse... so asked my plumber of 20 years (Patey Plumbing) what to do - they said call ASAP - Christina answered my call and was kind and accommodating. I had a one hour window and sellers were not willing to bend in any way and Nick the service guy on call listened to me, and made sure someone would be there - ASAP came when I needed them to.Kevin came on time, scoped the sewer line - followed it and said there was NO WAX RING under the toilet and could be part of the issue... we literally had ONE HOUR - he scoped the line, put in a new wax ring and cleaned up and was out in ONE HOUR. He gave me a usb with the video.I just wanted to say how grateful I am for this ASAP location - they listened to me, understood how I was in a tight timeline and I was stressed. They were helpful, explained everything and said call back if you have questions.Well, guess what - I did have a question a month later - I called back and Christina remembered who I was!!!! She helped me sort out an issue and was so kind and patient. Cannot say enough good things about this group. My plumber, Patey Plumbing recommends them and I get it.Thank you!

  • Review 37 (2023-02-01 - Rating: 5)

    Had Geoff by to help with a particularly tricky set of clogs. He was prompt, professional and very friendly. He was awesome! I will call you any time I have drain problems. Thanks a ton!

  • Review 38 (2019-03-13 - Rating: 5)

    These guys are awesome. We have used them twice and they are the best. Same day or next day service, super helpful and knowledgeable and best of all, affordable. They stand by their work and will make it right if for some reason an issue arises. I wouldn’t hesitate to recommend them to anyone.

  • Review 39 (2020-10-14 - Rating: 5)

    I know first-rate service when I get it - and this was about the best I have ever had from any type of service provider. Robert came on time as requested, assessed what we thought was the problem and determined that that actually was not it so he didnt need to fix it. He then helped to diagnose what had probably caused the flood in the laundry room and how it might have happened. Fixing it was not what ASAP does so we will need to come at the problem in a different way. When I asked what I owed him for his time , he replied No charge and despite my insistence that I should pay for his time and expertise, he simply wished me the Seasons Best and went on his way.Thats a firm I would recommend to anyone who needs them!!

  • Review 40 (2018-07-20 - Rating: 5)

    Called ASAP Drains (Salem)for a clogged pipe. The tub was backing up and I had water in the laundry room. Robert came right out. He was excellent. He definitely went above & beyond for me. I will always call ASAP. Thank you Robert!

  • Review 41 (2022-07-13 - Rating: 5)

    My sewer line was clogged and they had someone out within an hour. They had my drain cleared quickly and the tech was courteous and professional. I believe the price was more than fair for the service and timelines

  • Review 42 (2020-12-21 - Rating: 5)

    Called about my plumbing problems and they were able to come in and fix it within a day notice. Great price! Brailin was very professional! Would recommend him and the company for any plumbing problems!

  • Review 43 (2022-02-07 - Rating: 5)

    We had a clog in our main line and we couldn’t use any of our toilets. Otis came out that day and fixed it right away. Otis was very professional and polite. I would definitely use them again.

  • Review 44 (2016-12-06 - Rating: 5)

    Roto Rooter wanted $450.00 to snake an exit hose from my washing machine. ASAP Drains came out 2 hrs from when I called, snaked the clogged for $137.00. God bless you guys. Excellent job!

  • Review 45 (2020-03-10 - Rating: 5)

    ASAP is a winner. Am very satisfied with work that was done. Kevin was extremely courteous and patient. He is certainly worthy of emulation by others.

  • Review 46 (2012-11-27 - Rating: 5)

    I would recommend ASAP to anyone looking to do the job right at any time. They have been the only plumber Ive used since Ive owned a home or opened my business. Theyve been able to remove some really messy clogs over the years plus more.

  • Review 47 (2023-01-24 - Rating: 5)

    Just wanted to shout out to Geoff V. Came to clear out our sewer main….was a very stressful situation and he put us right at ease…so happy with his demeanor and took care of everything with a smile. Very grateful

  • Review 48 (2019-02-16 - Rating: 5)

    Great service! Chris our technician provided great, honest service. I highly recommend ASAP drains. The cost was resonable for Sat afternoon E.R call. Thank you!

  • Review 49 (2020-02-27 - Rating: 5)

    I want to Thank Brailin Severino and Robert Sipple for their outstanding work performance in fixing our drain problem ,they were so reasonable and I would recommend anyone their business ,They were a blessing to us and i cant thank you enough,Your number 1 in my book

  • Review 50 (2021-04-05 - Rating: 5)

    I called this morning and explained the issue I was having. Within the hour a gentleman by the name of Otis came and saved the day.Thank you ASAP and Otis

  • Review 51 (2018-07-06 - Rating: 5)

    Just had them come and clear a sink blockage best service and price around and on time will never call anyone else again the owner should be proud of his techniciansThanks againTom pass

  • Review 52 (2023-07-28 - Rating: 5)

    Kevin from ASAP came out just a couple of hours after we called, was friendly, knowledgeable, and quickly resolved a really problematic spray-foam-blocking-sewer pipe issue that required he get shoulder deep into the pipe. This easily could have turned into an expensive excavation project, but Kevins hard work and diligence saved the day. We cant say how much we appreciate ASAPs quick response and professional resolution of our issue. Thanks so much!

  • Review 53 (2018-09-18 - Rating: 5)

    These guys are awesome. Shout out to my mans Kevin Guzman, he do quality work!

  • Review 54 (2023-01-05 - Rating: 5)

    Fantastic, kind, professional service! The BEST drain cleaners anywhere!!

  • Review 55 (2021-05-07 - Rating: 5)

    Great first experience with ASAP. We had an emergency with a clogged drain pipe and needed someone here quick. ASAP was here quickly and within the estimated wait time that they had given us. We had Otis and Byron as our technicians and they were wonderful. Communicated everything to us very clearly and price was reasonable! Would definitely recommend them and I’m sure we will use them again at some point.

  • Review 56 (2016-11-01 - Rating: 5)

    I was very happy with their service. Very professional. Highly recommend them.

  • Review 57 (2018-03-02 - Rating: 5)

    Came ASAP and told me there was no problem, thoroughly explained everything ... straight shooter.

  • Review 58 (2020-07-29 - Rating: 5)

    Great experience with ASAP in Salem, MA! They came quickly to resolve our drain problem and provided great service, while charging less than we were expecting to pay and giving a 30 day guarantee. Our technician, Otis, was excellent at his job, explained our issue, and fixed it quickly, on top of being super friendly and reassuring. Well be using ASAP from now on and recommending to others!

  • Review 59 (2020-03-13 - Rating: 5)

    We experienced a basement flood last night which ruined a section of my 2 yr old new wood flooring. Ive always referred ASAP drains because of the line of work im in so I referred myself to them this morning. I got to see for myself how they actually do business. From placing the initial call to service from Kevin I felt I made the right decision and will continue to refer ASAP Drains ! Very friendly, professional, prompt, and couldnt be happier with price and service all around! Thanks for all your great work Kevin.. A plus service

  • Review 60 (2017-11-14 - Rating: 5)

    Thank for you guys service . God bless you guy company for good service asap very very good

  • Review 61 (2021-10-23 - Rating: 5)

    Otis was excellent!

  • Review 62 (2025-01-09 - Rating: 5)

    Technician just left. Nice, friendly, efficient while not rushing his work. Cleared two bathroom drains and explained what I needed to know (I ask alot of question--its who I am), both drains now draining great. Wished I hadnt put off calling. Also, the person who scheduled the appointment was also very nice. They dont make you put a credit card down just to schedule it or anything like that. Not that I am an expert, but rates felt reasonable/affordable and fair. If I could give them more stars I could. Will absolutely use them again if I so need and refer them to friends/family/neighbors.

  • Review 63 (2025-01-09 - Rating: 5)

    Great experience with ASAP Drains, Salem, MA. Tom, (tech/plumber) accessed the situation and went to work! He was efficient, thorough and tidy! I would totally recommend them, and him.

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