Transous Plumbing & Septic Emergency Plumber Winston-Salem, NC Tankless Water Heater Repair Septic Tank Sewer Repair

Located in Winston salem, North Carolina

Address: 101 E Devonshire St, Winston-Salem, NC 27127, United States

Phone: +1 336-276-1263

Rating: 4.8

Services

On-site services
Online estimates
Repair services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-31 - Rating: 5)
Hiring a new company to work on your home is always a toss up, but I really got it right the first time by hiring Transous Plumbing & Sepic. The whole process was smooth & timely. Exactly what I was told to expect happened & everyone Ive dealt with have been easy to work with & just good people. Ive had Transous technicians work on the plumbing inside my home as well as the septic line & the workmanship has been outstanding. Highly recommend!

Review 2 (2024-12-13 - Rating: 5)
I’m leaving a review of Transou’s Plumbing & Septic. Our company have used them twice now just in the past few weeks they are great to work with. They are prompt they give text messages with updates on what time they will arrive, they also informed us on the process of what was involved. They left both job sites just the way it was before they arrived. There employees are great to deal with every aspect of the job, I highly recommend this company we will continue to use them in the future. Thank you Transou’s for what you do. It takes great people to do what you guys do.

Review 3 (2025-01-02 - Rating: 5)
Transous Plumbing & Septic was professional and courteous from start to finish in cleaning my septic. They were prompt, efficient and very friendly. Their prices are good too. I’m happy to recommend their services.

Review 4 (2024-12-20 - Rating: 5)
Top shelf service from the very first phone call until my line was cleared. These guys Are great. They worked with me on my limited timeline, The communication was good and they got My toilets flushing again in the very same day. Price was reasonable too. Highly recommended!

Review 5 (2024-11-05 - Rating: 5)
The experience with Transou was such a positive one from beginning to end. The office staff/scheduling managers were pleasant to speak with and the techs (Josh & Goose) were very friendly and helpful. It is so refreshing to do business with people who are courteous and professional, and they seem to take pride in their work. This is the second time we have used them and we will continue to use them.

Review 6 (2024-10-25 - Rating: 5)
110% would recommend Seth and the crew for any jobs that you need. Starting with explaining the whole process and being there and keeping us up to date about the whole thing. They were very very professional and made sure the job was done right. The ladies in the office were amazing as well. Helping us every step of the way and making sure we knew what was going on. In My book they are a 12/10 and we would definitely recommend booking with them. Cant say enough great things about them!!

Review 7 (2024-10-18 - Rating: 5)
When I couldnt reach our regular plumber I went to Google and found Transous. From first contact they were not only friendly but very efficient. Within an hour they were on property and handling the situation. Seth was very pleasant, knowledgeable and patient. The work was very thorough and professional. I will definitely use them in the future. Highly recommend!!

Review 8 (2024-12-11 - Rating: 5)
I called Transou’s about a pipe leaking badly in my basement. The receptionist was wonderful in helping me. When the plumbers, Brian and Gary, arrived they put on booties to protect my floors and got to work. They were very professional in locating the leak and fixing it. I was very pleased with their work and will be calling again.

Review 9 (2024-10-10 - Rating: 5)
I’m a local REALTOR®️ & absolutely love working with Transou’s. Most of my experiences have been with septic systems when my clients want a septic pump & inspection prior to purchasing their home. Their process is so easy & thorough compared to other companies, & I know I can trust them to be on site & give me the needed information in a timely manner. I’ve also had their help reviewing plumbing needs at clients’ homes, & appreciated the way their employees communicate what’s going on with me & the homeowners. I wish I could give more than 5 stars for Transou’s because they are fantastic!

Review 10 (2024-12-11 - Rating: 5)
Transou Plumbing has excellent customer service and great technicians that get the job done right. They were able to come on the same day I called, and fixed the problem and their prices were more reasonable than others. I would definitely use them again if needed. Thank you!

Review 11 (2025-01-02 - Rating: 5)
This company is amazing. The customer service is outstanding! They have serviced our septic tank for years and recently solved a plumbing issue. I highly recommend them.

Review 12 (2024-11-22 - Rating: 5)
I have always counted on Transou to take care of my septic tank system and any problems that arise from it, they have done a great job in the 17 years. I’ve lived in this house. They always get to the bottom of the problem and get somebody out to help me as soon as they can. They do a thorough job and make sure they take care of everything that needs to be handled while they are here. I would highly recommend them if you need work done on your septic tank system . and Erica in the office is very efficient called me at 7:30 on a Monday morning to let me know they’ve gotten my message over the weekend about my problem.

Review 13 (2024-11-22 - Rating: 5)
Yesterday Goose and Joshua from Transou Plumbing came out to evaluate and pump my septic system. They were on time, and couldnt have been more courteous, efficient, and professional. They showed me detailed pictures of what looked good and what might need some repair. I am extremely happy with Transou, and have already scheduled them for the repair.

Review 14 (2024-11-13 - Rating: 5)
I am super happy with the service Daniel provided today!!! We had tub and toilet backup over a holiday weekend and it was miserable!!!! We waited until Tuesday morning when the city truck did their part then said we needed a plumber. Finding someone TO TRUST was a big deal for me! I called several and got my most clear information from Transou….the young lady…(Desirae—I think??) was very kind and put me in the list to try to get today! Hannah texted me this morning to let me know a technician was on the way….Daniel was very thorough, polite and did an excellent job—he made sure we had a complete understanding and no more questions before he left!! I highly recommend!!! NOW—-OFF TO A MUCH NEEDED SHOWER!!!!

Review 15 (2024-12-23 - Rating: 5)
Transou’s Plumbing & Septic is the a company I will recommend to anyone facing a plumbing problem. I call late Sunday, after hours and they call be back before their opening time. They scheduled the utility location service, had a dig crew expose my tank, and a 2nd crew pumped my septic tank. We were back in operation by 12:30. Each crew was professional, courteous and they communicated every step of they.I hope you never have septic tank problems, but if you do, call Transou!

Review 16 (2024-08-02 - Rating: 5)
We had a great experience with this company recently. The communication was excellent which is very important to me. After scheduling an appointment to get our septic tank cleaned out, I was contacted the day before to confirm the appointment. The service tech called when he was on the way to our home. I then received a call the day after the service to make sure we were completely satisfied with the work. The service techs were very professional and did a great job, providing clear communication and photos of the work performed, and testing the work before they left. I highly recommend this company.

Review 17 (2024-12-24 - Rating: 5)
We had Transous Plumbing come out and replace kitchen faucet, were on time, very pleasant, cleaned up after themselves.I am so happy with my new faucet.Highly recommend Transous Plumbing and Septic.

Review 18 (2024-12-04 - Rating: 5)
Used Transou on a real estate deal that my normal guy couldnt do because it was out of his area. Office staff super friendly and helpful. Inspection went great! Excited to use them again!

Review 19 (2024-11-13 - Rating: 5)
We had a fantastic experience with our service - from the initial booking process to the actual work at our home. The technicians who came out were very patient with all my questions and knowledgeable. I appreciate their hard work! I would definitely recommend to another customer!

Review 20 (2024-09-05 - Rating: 5)
We are very pleased with Transous. We had to have our septic emptied (emergency of course) and they came the next day. Josh was great and very knowledgeable. He told us of other services Transous offers we were unaware of. We had them replace the toilets in both bathrooms. Andrew was very good and did a great job. He was very respectful of our property. Thank you Transous. Thanks Hannah and Desere!! Will use yall when we remodel our bathrooms. Highly recommend!! Trust the Duck!!

Review 21 (2024-12-19 - Rating: 5)
I called my regular plumber, Gywn Services, for a busted pipe in a wall. They told me itd be a few days before they could get to me but the person who answered said shed have dispatcher call me---which he never did. I called Transou and someone was out an a few hours to fix my leak. Communication was excellent and tech was extremely helpful.

Review 22 (2024-10-15 - Rating: 5)
Transous was amazing! I just moved to the area. So it’s always hard to know if you’ve called a good company. They communicated well, kept me in the loop and explained everything step by step. I plan on using them again and would highly recommend them for your service needs.

Review 23 (2024-12-31 - Rating: 5)
The two guys that came out an pump out my septic tank they were so nice 👍 I really enjoyed talking to them the lady in the office was so nice an very helpful answering my question an there response time was very quick me will definitely use them from now on transou septic is the place to call thanks to everyone thare for helping me happy new years

Review 24 (2024-07-25 - Rating: 5)
They were able to replace my well pressure tank same day after diagnosing the problem. Everyone I had contact with from this company was so professional and courteous. Andrew (the service tech completing the work) was very kind and knowledgeable. He took the time to educate me about how to maintain the system and even wrote down the specific filters Id need to buy whenever they need replacement in the future. I will definitely be using this company for all future plumbing needs!!!

Review 25 (2024-09-26 - Rating: 5)
A Big THANK you to the Transou Team! They worked so hard to reconstruct our entire collapsed septic system yesterday, including rerouting all drain piping. By the end of the day, I know they were tired, but kept a positive & professional attitude through it all. I highly recommend these guys.

Review 26 (2024-10-25 - Rating: 5)
Didnt know who to call when my water stopped running (on a well). Remembered Transous from years ago (back in my restaurant days), and am I GLAD I did. Called, they were there in no time, efficient, reasonable, and HONEST. Cant recommend them enough!

Review 27 (2024-08-21 - Rating: 5)
Seth and George showed up quickly and when they got here they wasted no time getting to work. They kept me informed of all they were doing and got the job done with great skill. I will always use Transou for all my plumbing needs and suggest that you use them too if you want the job done right.

Review 28 (2024-11-19 - Rating: 5)
Transou’s Plumbing and Septic was fantastic! They showed up on time, fixed the problem quickly, and made sure everything was done right. The team was friendly and professionalI’ll definitely call them again! Extremely recommended

Review 29 (2024-08-01 - Rating: 5)
First time experience with Transou’s. Called to schedule septic tank service. Scheduling was easy and the staff was friendly. Goose & Ron called before arrival and were amazing. Gave detailed explanations of our system & answered my questions. Highly recommended!

Review 30 (2024-12-15 - Rating: 5)
I had an excellent experience with Transous Plumbing & Septic.. They guys were professional, efficient, and went above and beyond to ensure everything was done perfectly. I highly recommend their services!”

Review 31 (2024-12-18 - Rating: 5)
I needed my septic flagged because I was having a pretty large tree removed and I didnt want heavy equipment to drive over it. I called Transous Plumbing and Septic to schedule ... they ended up being able to do it a day early and for less than the quote.

Review 32 (2024-11-30 - Rating: 5)
Super fast response to our request for service. Plumber understood what we needed and excellent communicator. Most pleased with final product. We highly recommend these folks!

Review 33 (2024-11-25 - Rating: 5)
If you are looking for a plumber in the area this is definitely the place to call they are absolutely amazing!!! I called and they had a plumber out to me within an hour. The plumber Rigo was extremely knowledgeable, professional, friendly and efficient, he had my hot water working and toilet fixed in 30 minutes, I highly recommend this company

Review 34 (2024-07-03 - Rating: 5)
Highly recommend using Transous. This was the first time I have used them and was impressed with the service. The team from initial call to end of service was great to work with. Everyone knew what they were doing and the service guy that came out was friendly and knowledgeable. Our repair was to old lead plumping in our crawl space, which was a lousy place and job to do. A big thank you to the service guy and the team!

Review 35 (2024-02-02 - Rating: 5)
I can’t say enough good things about Transou Plumbing. I am somewhat new to town and bid a new water main from the street to the house. I took three bids. Two guys, Rigo and Steven, arrived the day I called. Rigo was the only person who said he first had to call in the permit, call 811 for gas lines, install an expansion tank, and would do everything to code. I confirmed they did not cut a single corner, when the HP inspector walked through. He said their workmanship was excellent but wanted them to make the main shut off closer. Rigo came back the very next day and fixed it at no charge. Both Rigo and Steven are exceptional craftsmen and the bid/negotiation process was a breeze with the office. A first-class operation from top to bottom. You will not be disappointed.

Review 36 (2024-12-19 - Rating: 5)
I booked Transou for septic flagging and had a crew out to me within two days the week before Christmas with no problems and fast work! I literally Couldn’t get this type of quick and professional service anywhere else! Thank you so much Transou!!!

Review 37 (2024-07-10 - Rating: 5)
Goose called me to provide a time of arrival and he and Austin showed up as expected. They got right to the work of servicing my septic tank. I asked Goose several questions and he patiently and professionally answered each one. He provided me a tour of the tank and filter components, explaining the purpose and function of each. He also provided some helpful recommendations to keep my system in top working order. Goose and Austin worked well together to deliver a safe and efficient tank service. Great job, guys!!

Review 38 (2024-12-04 - Rating: 5)
Gave them a call, got an appointment right away with their friendly staff. The guys came out on time and immediately fixed the problem. They were professional and fast! Got us working again in no time and it was very reasonably priced!I would definitely recommend them.

Review 39 (2025-01-01 - Rating: 5)
This group came out on New Years day and were very friendly and professional. I will definitely use them in the future when we are need of their services.

Review 40 (2024-07-12 - Rating: 5)
The crew did a stellar job in all regards .... they even took on a replacement of the pressure relief valve that other plumbers would not even quote on because of tight clearance .... I honestly think they did not charge enough !

Review 41 (2024-09-04 - Rating: 5)
Seth was amazing and did a lot of extra work to assure our diagnosis. Great guy and a very fast responding team today as a whole. I was nervous calling a new company up this way after moving for a septic issue, but they exceeded my expectations

Review 42 (2024-07-25 - Rating: 5)
We wanted to get our septic tank pumped. We bought this house 5 years ago not knowing anything about septic systems. We called Transous Plumbing because of their high customer service rating. What seemed like any easy job turned into a fiasco. The first crew came out and looked for our tank for about 20 minutes. It was nowhere near where the county records showed. They told us plumbers would have to scope our main drain to find the tank. Transou made all the arrangements. They sent out Chris and Devon who quickly located the tank about 20 feet from where the county records indicated and 3 feet deep. Then Transou sent out Ben and Dwayne with a backhoe to dig out the septic tank lid. Then they had to send out Austin H and Mason to do the actual pumping. The pumping crew installed a riser so that access to the tank would no longer be 3 feet down. They backfilled the hole and left our yard looking very nice.Every person we dealt with from Transous was very personable, professional and helpful. Though it involved several different crews, it was done quickly, and we were kept informed of the progress. We will not hesitate to call Transous for any future plumbing needs.

Review 43 (2024-12-02 - Rating: 5)
Simply stated, Outstanding service. From the initial call, to the professional conversation and the prompt arrival of the technician, the plumbing issue was quickly rectified and all concerns addressed.

Review 44 (2024-12-04 - Rating: 5)
Simply the best plumbing company in Winston Salem NC! They are professional, courteous, friendly, and do a great job every time Ive used them.

Review 45 (2024-10-14 - Rating: 5)
Great job on the septic tank inspection for my buyers. They kept me informed of each step and did a good job of texting me as well as email. I will definitely use them again.

Review 46 (2024-06-03 - Rating: 5)
We wanted an automatic shut off and water monitoring system installed and it was easy to schedule the appointment. The service techs, Irash and Gary were friendly, professional and excellent representatives of Transous. They explained each step of the process, showed us pictures of everything they did and worked with us to ensure we knew how to use the monitor and to operate the operate the shut off system. Very pleased with all their work and just how nice the guys were, both deserve raises in my opinion :-). Great company and we would definitely call on them again and certainly recommend them to everyone.

Review 47 (2023-10-26 - Rating: 5)
Let me start by saying this is the first review I have EVER submitted for a service. As a customer, when you pay a company there is always some level of expectation. This company exceeded my expectations in every way! After hearing some strange noises from my plumbing, I had Transou’s out to check my septic tank. They were punctual and arrived within the window of time that was communicated by their dispatcher. They even called to alert me when they were twenty minutes from our home. They asked several detailed questions to ensure a septic tank inspection was required. Once they determined this was the correct course of action, they explained the process thoroughly before getting to work. They located the clean out port and filter access port on my septic tank quickly and accurately. The process does require some digging. However, they made two very precise holes in my yard and replaced the dirt when they were finished. This is my first home with a septic tank so I took advantage of their knowledge and experience by asking several questions throughout the process. They were very understanding and happy to educate me on how the system works and what I should be doing for periodic septic system maintenance. I was thoroughly impressed with their punctuality, precision, professionalism and kindness. They have earned a customer for life. Small businesses live and die by their reputation within the community and word of mouth reviews. This company understands this and it shows in the way they conduct their business. I would have zero hesitation recommending this company to anyone!

Review 48 (2024-07-10 - Rating: 5)
We called transous to flush our tankless water heater they sent an associate by name of Andrew he did a great job was very courtious and informative cleaned every thing up when finished. Thank you. I will use service again.

Review 49 (2024-07-31 - Rating: 5)
Had a service call today from Torey and Luke. They were professional and represented your company well. They fixed my plumbing issue and discovered a problem with my hot water heater. Grateful for them finding/fixing the hot water issue as it was safely related.

Review 50 (2024-12-10 - Rating: 5)
Once again Transous came through.Brian arrived at stated time and had my problem solved and back to work. Always my first call when any plumbing issues arise. Thanks for being there! Fran

Review 51 (2021-01-07 - Rating: 5)
We now have a favorite plumbing service! This company is great! When I called for help Megan was such a delight to talk with and she even made me laugh in the middle of a not so desirable situation! Anthony and Pete came out first to diagnose the problem. Tristan and Chris followed with the repair process. Everyone was so polite, informative, prompt, and helpful throughout the entire process. We won’t call anyone else for our plumbing needs and have already recommended you! Thanks guys for being so prompt and there for us! You’re the best!Rob and Becky Tesko

Review 52 (2024-08-03 - Rating: 5)
We have used Transous services before and have never been disappointed. The technician was very professional and knowledgeable. Called before arrived as promised.

Review 53 (2024-05-16 - Rating: 5)
I am pleased with every aspect of the service I received with Transou plumbing and septic. It was easy to schedule our home’s septic to be pumped. They worked with my schedule. I was kept updated on the arrival of the crew coming to my home. Cassie and Goose were fantastic! When they arrived, they talked to me as a person, listening to my feedback. They made sure I understood what was happening, what needed to be done and how long the process would take. Once the process was completed, the office called me once again to get feedback on the work done. I felt the cost was reasonable for the work done. Again, I am happy with every part of this process.

Review 54 (2024-06-27 - Rating: 5)
Technician arrived as scheduled to unclog a bathroom sink. He was very nice ,looked at sink and pipes. Went under house in crawl space to look, getting permission each time. Told me he could snake it. 165, once agreed he did job. Cleaned up, did advise me of having old pipes and possible problems later. But did not push or try to scare me into anything. Would definitely use again.

Review 55 (2025-01-05 - Rating: 5)
Excellent service. Very professional staff. Would highly recommend to anyone needing plumbing or septic service.

Review 56 (2024-08-28 - Rating: 5)
Scheduled Transou to clean out my home septic system.Goose had awesome customer service and was willing to answer all of my questions regarding the septic system. I will be using Transou in the future primarily because of my experience with Goose.

Review 57 (2024-05-31 - Rating: 5)
We have used Transous Plumbing & Septic several times and have been very pleased with the jobs done as well as the customer service. Andrew and Chris came out today and assessed the job and made recommendations. After deciding which option to take, the job was completed in a timely and professional manner. We will continue to call on Transous for any additional plumbing needs.

Review 58 (2024-08-18 - Rating: 5)
Great service! Fast and efficient. They even came out on a holiday and did my service. If you have any issues, trust me these are the people you want to call!!

Review 59 (2024-06-06 - Rating: 5)
Weve turned to Transous recently and we couldnt be happier. They are willing to work with you quickly, efficiently, and focus on making sure the customer is happy! We will continue to use this company for our future plumbing needs at our business!

Review 60 (2024-04-10 - Rating: 5)
Torey & Seth were very helpful in finding the leaks in the bathroom that caused the water to run onto the ceiling below. They made good suggestions and the price was reasonable for the work they performed. They were courteous and professional and I would recommend them for any of your plumbing needs. I will definitely use them again should the need arise. They completed the work in a few hours in the afternoon.

Review 61 (2024-01-30 - Rating: 5)
Needed a water heater and my neighbor recommended Transou. Their tech Daniel came out to have a look, and he and Steven came out to replace it the next day. Installed everything necessary to bring the new system up to code, worked quickly and thoroughly, and the pricing was fair. Everyone including the folks I talked to on the phone was very friendly and knowledgeable, and the guys did a great job. Will need some more work done going forward and will definitely be calling them again. Highly recommended!

Review 62 (2024-08-08 - Rating: 5)
Very professional company. Sent paperwork in advance. The two technicians were very polite and made no messes. It was fast and easy to get an appointment. I highly recommend this company.

Review 63 (2024-12-27 - Rating: 5)
Did a great job. Chris was very professional. Will call again for our plumbing

Review 64 (2024-10-10 - Rating: 5)
They came out and clear my clog which was a root bulb that had clogged my house from draining into city sewage. He cleared the clog and made it more accessible incase of future clogs. Very reasonable cost as well.

Review 65 (2024-06-14 - Rating: 5)
Cassie and Goose were a very friendly team. They worked hard to find and dig up my well hidden septic tank lid. They did an amazing job and were the best! I highly recommend Transou’s plumbing

Review 66 (2024-06-18 - Rating: 5)
I have used Transou for 25 years and they have always been professional and reliable. They have given me good feedback to ensure that my septic system will last a long time and it is working its best. Very trustworthy.

Review 67 (2023-07-10 - Rating: 5)
Cassie and Caleb came out today and helped me unclog the drain running into my septic tank.They were so friendly and professional. They also taught me a lot about our septic. I had only recently purchased the house and I wasn’t quite sure what we were dealing with.With the excellent service and reasonable pricing, Transou’s will by my go-to from now on.The person who helped me schedule the appointment was also great (I believe it was Erica?). What a great team!

Review 68 (2024-04-29 - Rating: 5)
Transous came out last week to help with a clogged toilet. The tech that came out was amazing!! Super polite and very knowledgeable. I will NEVER use another company. Everything was so simple from the amazing customer service and communication to completion and resolution of our issue. If you’re ever in need, don’t hesitate, call the Truck with the Duck!!

Review 69 (2024-07-12 - Rating: 5)
Irash made the best of a complicated set of problems with our plumbing/septic station. He recommended a solution that included new exterior clean outs, which was exactly where the source of the problems were. Irash was patient, diligent, and communicative throughout the whole process. He did an excellent job and I would highly recommend him!

Review 70 (2024-11-14 - Rating: 5)
I highly recommend Transou’s. Friendly office staff and the two technicians, Goose and Josh, did a great job.

Review 71 (2024-11-06 - Rating: 5)
We could not be happier or more satisfied with the work Irash, Gary and the other people have done to our house. Very professional.

Review 72 (2024-11-27 - Rating: 5)
Seth showed up within an hour of me calling on the day before Thanksgiving! We had water dripping through the ceiling and every other plumber we called were no help. Y’all really saved the day!

Review 73 (2024-05-29 - Rating: 5)
Transous was wonderful! The technician, Goose, was pleasant and professional. He was able to diagnose the issue quickly and fix it despite some issues he had. I highly recommend them!

Review 74 (2024-10-20 - Rating: 4)
Great service. Took their time to find the leak at the back of the fridge. Checked all hoses and also answered all questions that I had about how my fridge worked.

Review 75 (2024-03-14 - Rating: 5)
Our request for service was scheduled promptly, the scheduled date and time was accommodating, and the personnel arrived during the specified window. The two servicemen were professional throughout the visit and very thorough with my septic system. I appreciated the close out photos and advice for ensuring the system remains highly functional for life. ‘Thank You’ Transou’s Plumbing and Septic for a job well done!

Review 76 (2025-01-03 - Rating: 5)
Thank you finding a way to take care of our problem today instead of Monday. You all are awesome!

Review 77 (2023-11-14 - Rating: 5)
We had the dreaded plumbing emergency and Transou’s was able to get to us within a few hours. Rigo was very personable and explained the issue and work that needed to be done. He also noticed a potential future problem and alerted us so we were aware. He stayed late to make sure we had a temporary fix and had use of our kitchen before the major work could be done the next day. He and Irash completed a major drainpipe reconstruction, and we are very pleased with the work. They were professional, friendly and pleasant even though they spent the better part of 2 days in my crawlspace. Crystal in the office was also very helpful and responsive with pricing and options for the work that needed to be done.

Review 78 (2024-03-01 - Rating: 5)
Transous Plumbing is THE BEST... Recently decided to put a stop to wasting $$ and water that was constantly running in my toilet tank (which toilet was over 20 yrs old). Found a coupon, contacted Transous and after weighing my options, got a 2 for 1 deal ... and now have 2 brand new toilets. I am so happy. Irash and Steve were very professional and didnt mind my asking any questions. The work performed was outstanding and done in a timely manner. I definitely recommend Transous for any plumbing work you need done and youll be lucky if they send Irash and Steve!

Review 79 (2024-06-06 - Rating: 5)
I was very pleased with the service rendered on May 3, 2024 by Transou’s Plumbing. The staff is very friendly and accommodating The plumber arrived on time and was very professional and friendly.He did a great job in changing out the bathroom faucet. Did it in a timely manner and cleaned up afterwards Transous Plumbing is an outstanding company!! Great service with fair pricing.

Review 80 (2024-03-13 - Rating: 5)
Cassie and Goose came out and did a fantastic job on my very very difficult job of a septic cleanout. They spent a good two hours working on it, did not cut any corners, and explained the whole process to me, even though they absolutely did not have to do that! They were so friendly and sweet, and their work ethic is incredible. I am incredibly pleased with the service, and will definitely use Transous again.

Review 81 (2024-07-17 - Rating: 5)
The Transou tech had been to my condo a few years ago. He was familiar and thorough! My tub is now flowing beautifully.Thanks!

Review 82 (2024-06-27 - Rating: 5)
Cant say enough about what a great job Seth and Devin did. Both very smart and knowledgeable service technicians. They explained in detail each task they repaired and I appreciated the professionalism each showed. Thanks guys👍

Review 83 (2024-04-24 - Rating: 5)
Service Technicians quickly found my clean out pumped my tank out, and I learned a tremendous amount from them. 20 years between pumpings is WAY too long. And they could not believe I was not having lots of issues in my house. I am very thankful for their hard work .

Review 84 (2024-12-04 - Rating: 5)
He was a great guy and friendly and courteous and did a great job. Will use them again 5star plus

Review 85 (2024-10-17 - Rating: 5)
Very professional team! From the office staff making appointments to the professionals coming out to the job site, I can always count on Transous!

Review 86 (2022-10-20 - Rating: 5)
From the time I called the office Transou’s and their team were responsive, friendly and courteous. They gave us quick turn times on the estimates and completed the job well within our time expectations and exceeded our expecations from a service level. We are happy with the product and enjoyed two reps who came out for the estimate and install. My daughter even got a duck out of it!! Awesome experience and I appreciate the courteous service and great experience. I would not hesitate to recommend Transou’s to my family, friends, colleagues or clients. Thanks again!

Review 87 (2024-02-23 - Rating: 5)
Ben and the team are great! Today they pumped the septic tank for our house and helped us check that it is running well. We had some concerns about one of the pipelines in the house but they assured us that everything is fine with it. Fantastic customer service on site and over the phone!! Prices are convinient. They offer lower price for pumping without digging. I would definetly use their services againfor any plumbing needs!

Review 88 (2024-05-29 - Rating: 5)
Chris and Josh just finished doing outside plumbing very professional taught me a lot about septic tanks and very nice men . I thank them so much for they did. If you need any kind of plumbing or septic tank problem call Transous to fix your problem.

Review 89 (2023-09-08 - Rating: 5)
Fast and Inexpensive. Great staff and good work. The lady who scheduled my appointment (forgot her name) was very polite and helped set an same day appointment. Dallas inspected our water heater and replaced the shut off valve quickly and professionally. Definitely recommend everyone work with Transou

Review 90 (2024-01-20 - Rating: 5)
First time working with a septic company and wasnt sure what to expect. Caleb and Cassie came out and assessed the situation and had us fixed and ready to go very quickly! They were so nice and I would highly recommend Transous. Will only be working with them for any future needs 😊

Review 91 (2024-11-25 - Rating: 5)
I called Transou’s earlier today about a toilet issue and needing a replacement garbage disposal. Within 3.5 hours they arrived. So impressed with Daniel and the work that he did. He wore shoe covers each time that he entered the house (there were many times), and he cleaned all work areas! So very pristine! He also took time to look at and gave advice in 2 other items not included in the work today. The ladies in the office were so friendly and knowledgeable also. I highly recommend Daniel and Transou’s! Thank you so much for making an undesirable problem go away!

Review 92 (2024-04-08 - Rating: 5)
Top notch services! Shout out to Caleb & Benjamin for assisting with the septic clean out at my house this morning! From the scheduling, to communicating an ETA (even a headshot of the technician that would be on my property 👌). I wouldn’t hesitate to refer them, or utilize their services again.Thanks y’all!

Review 93 (2023-11-02 - Rating: 5)
As a first time homeowner, I am always nervous about the cost of maintaining our home. But Transou was very open with their pricing, honest, and allowed me to schedule at a time that could fit our budget. They were prompt, quick, and gave photos and comments about our septic system. I will definitely use them again in the future.

Review 94 (2024-02-14 - Rating: 5)
Irash, my technician went the extra mile to check out my plumbing system crawling underneath my basement and fixing my issues. He went above and beyond very pleasant person to work with. I highly recommend him and his company. Great job, Irish.

Review 95 (2024-04-19 - Rating: 5)
My hot water heater sprung a leak late on a Friday afternoon. I called around and left a lot of messages to get the tank fixed.Transous plumbing called me early next morning and Irash came out to diagnose and replace the hot water heater by mid-morning. He was very organized, neat and informative. He gladly answered all of my questions about the process.I highly recommend Transou, all the staff, and especially, Irash.

Review 96 (2024-04-04 - Rating: 5)
These people are the best in the business!!! So friendly and professional, knew what they were doing, did it quickly and were so very pleasant while they were here! Transou is a great company and Cassie and Goose are wonderful assets to that company!

Review 97 (2023-08-02 - Rating: 5)
Transou Plumbing is the best!! The scheduler (I can’t recall her name) was so responsive and helpful. The manager, Josh, was great. The tech, Joshua, was outstanding. He was extremely knowledgeable, thorough, and took care of my plumbing issues in an efficient and cost effective way. He was very courteous and respectful of my home. 10/10.

Review 98 (2024-03-08 - Rating: 5)
Called around to a few other company’s and they seemed burdened that I’d called, transous came out with no questions asked and got me scheduled in. Cassie and goose got my septic tank pumped, and I couldn’t be happier! Both of them were very nice and explained everything they did before they started and after they were done, knowledgeable people! Any issues in the future will be through transous! Thanks guys!

Review 99 (2024-06-20 - Rating: 5)
We were very pleased with everything from Transous Plumbing...from scheduling the appointment to the service...we had several projects that needed to be done...Torey was our service person and he was great...kept us informed throughout the whole process...with everything we had done was pleased with the pricing...would diffently reccomend them....

Review 100 (2023-10-26 - Rating: 5)
Very pleased with the work performed by Mike and Steven from Transous. Everything was done on schedule and correctly. I thought the price was reasonable also for difficulty level of the repair.In addition the communication from their supervisor Josh was excellent, keeping me informed of the cost and when the work would be performed.

Review 101 (2024-11-26 - Rating: 5)
Prompt and courteous. I would highly recommend them. We will definitely use them again

Review 102 (2024-02-26 - Rating: 5)
We had a hot water heater burst at night . I called Transou’s and they had a tech that morning come and quote a replacement . The techs that installed it were informative , and timely . Had to move from existing position and new lines were added. Fair price and cleaned up area . Will use this company again !

Review 103 (2023-04-28 - Rating: 5)
Dallas was great to work with! He was professional, knowledgeable, and very respectful of my home and family.Our septic system was backing up, and Dallas not only found the problem and cleared it, but also modified the system to prevent it from happening again. The whole team at Transou was friendly, professional, and very responsive.Recommend 100%.

Review 104 (2024-05-30 - Rating: 5)
Andrew came out the same day we called for an appt which is amazing in this day and age! He did an excellent job! We highly recommend Transou and Andrew!

Review 105 (2024-11-01 - Rating: 5)
Very professional and courteous staff! They were prompt, efficient and very knowledgeable. Would highly recommend them.

Review 106 (2024-12-12 - Rating: 5)
Absolutely amazing service! Andrew knew exactly what was wrong and what was needed to fix it. He was thorough and took great care to be sure he didn’t miss anything that needed to be done. He was also very careful as he worked. We are so grateful for everything he and Transou’s Plumbing did to help us so quickly. We highly recommend them!!

Review 107 (2023-07-08 - Rating: 5)
We had a gas leak in our home from an old water heater and within two hours of the call to Transou’s they were in our home to help. They guided us through all of our options and ultimately installed a brand new water heater in the same day. Everyone we spoke to was so kind and accommodating and their prices were fair and reasonable. We cannot recommend them highly enough!

Review 108 (2023-08-21 - Rating: 5)
This company is amazing they have great staff all around. They came out to do a residential septic clean up and the guys that came were super helpful, knowledgeable and incredibly hard working. This is the best experience Ive ever had. I will continue to use this company for years to come and recommend them to all that I know. It also helps that they very affordable pricing. 10/10

Review 109 (2023-09-20 - Rating: 5)
Caleb and Cassie were great. They showed up on time. They were very professional and very respectful to me and the property. They took extra steps to make sure I was happy with the job they had performed. They were very knowledgeable with what I need to do to prevent further problems. Keep up the good work Caleb and Cassie

Review 110 (2023-07-10 - Rating: 5)
Transou’s plumbing was very thorough. They were fair, honest, and did a great job of explaining everything to me in terms that I could understand. Dallas and Mason were very friendly and knowledgeable. Our family will definitely use them again if we have any other plumbing issues!

Review 111 (2024-02-07 - Rating: 5)
AAAAA+++++ The service techs was very friendly, professional, knowledgeable, and walked us through our options for fixing our problem. Ohhh did I add same day service. I cant sing their praises enough. I without a doubt wont hesitate to call Transous Plumbing for all my plumbing needs in the future. Thank you, Thank you, Thank you Jesse and Josh!!⭐️⭐️⭐️⭐️⭐️

Review 112 (2023-04-28 - Rating: 5)
Weve been Transou customers for many years and I can attest that they always deliver excellent service; they are friendly and professional. They have upped their game with improved communications; the office manager is organized and knowledgeable and a joy to work with. I really liked receiving emails and electronic invoice. Great company!

Review 113 (2023-05-22 - Rating: 5)
Transou’s was very timely getting our estimate for repairs. Dallas was polite, very friendly and personable! He got our pipes redone in a very timely manner, I highly recommend him and the company! I will be using them for any future repairs we need.

Review 114 (2022-10-19 - Rating: 5)
My first time dealing with Transous Plumbing was great! Will definitely give them a go again next time I need help. They were very professional and a pleasure to deal with from start to finish, prices seemed reasonable, and were extremely thorough with their explanation of each of my multitude of potential issues. They seem to really have an in-depth understanding of plumbing-related issues -- both for antique houses like ours as well as updated technologies and methods. Zero complaints = five stars.

Review 115 (2024-03-18 - Rating: 5)
We had Transous plumbing come to redo the plumbing we paid another plumber a LOT to do last year. From beginning to end, Patrick kept us informed, explained what he was doing and why, and went above and beyond to ensure we were satisfied with the outcome. From now on, Transous and Paddy G will be my first and only call for plumbing!

Review 116 (2024-01-25 - Rating: 5)
First rate experience from start to finish. The install crew (Daniel and Matthew) were professional and hard working to install new water heater. Daniel was very helpful explaining everything to us during the installation and on maintenance process afterwards. Highly recommend Transou.

Review 117 (2024-08-06 - Rating: 5)
They were prompt, professional and informative regarding the state of my septic system. I would highly recommend their services.

Review 118 (2024-10-10 - Rating: 5)
These guys were great. Came out on short notice, on time, and diagnosed a major plumbing and septic issue.

Review 119 (2023-03-14 - Rating: 5)
When our aging septic system needed significant repair or replacement, we decided to use Transou’s Plumbing and Septic for a sewer hookup. The office staff was extremely helpful and courteous in setting up appointments and answering questions. The Transou work crew, led by Gary and Gary, consulted carefully with us, identified the options, and accurately identified what needed to be done. The project involved considerable and rather complex reworking of the plumbing inside the house along with extensive outside work for the sewer hookup. Gary and Gary literally have decades of experience, which was evident in the superior quality of the work they performed. We are extremely pleased with the work they did and will not hesitate to recommend Transou’s Plumbing and Septic to friends and family who need similar work to be done.

Review 120 (2021-03-16 - Rating: 5)
I was highly satisfied with my overall experience with Transou Plumbing. Everything from the Call operator, scheduling, estimate, and installation was handled with professionalism. They treated me and my property with respect and even cleaned up! All the employees I dealt with were friendly, professional, and knowledgeable. I was thankful they were not dirty and dragging dirt into my house like I have had happen with other companies. I loved having the option of a courtesy text when the technicians were on the way.I will be recommending Transous to every one I know from this point forward. Thank you for making this such a wonderful experience.

Review 121 (2023-05-26 - Rating: 5)
We all need a plumber, and I am thankful for Transous Plumbing. If you want details to why, please read on; if you are working to make a decision without an essay to read………. YES, yes you should make Transous Plumbing your plumber. Here are a few reasons why… On a Monday I contacted Transous Plumbing as our plumbing backed up into our house. They were able to send out a tech the same day. Ryan who is polite and professional, explained all he was doing, and why. The line was cleared which in turn uncovered a problem near our septic tank in the yard. Ryan contacted the plumbing manager, Josh, and they prepared a quote to repair the line, and it could be done that Friday! The team arrived on Friday, as scheduled, Gary, Gary and Daniel who were also friendly, professional, and very knowledgeable. We discussed the work before they started and then the repair work began. We had an unplanned need for another team, and Ben and Josh came out to help. Brandi and Brandon were nearby so they came over and I was able to meet them, and they took their team to lunch while we waited on the inspector. Megan in the office sent over the current sewer plans from the city to ensure the project was completed properly. Megan is also very friendly and helpful when you call.This work was completed the Friday before Memorial Day and inspected by the City. I now have a fancy new sewer line from the house to the septic tank, and a great plumber and sewer team if I need help in the future.I am new to NC so I relied heavily on reviews in picking who to call. I made the right decision. Thank you to all of the Transous team!

Review 122 (2023-06-24 - Rating: 5)
Transou’s replaced and installed a new tankless water heater after we discovered a gas leak in our old water heater. Josh and team Gary were highly knowledgeable and Informative regarding any gas/equipment related questions I had. They were up to date on new technology and were professional and respectful of my home. I feel at ease knowing that my home and family are safe due to transou’s quality work.Also, my kids and dog LOVED the rubber duck. It’s brought smiles in a stressful situation. Thank you!

Review 123 (2024-07-12 - Rating: 5)
Torrey was amazing! He was able to install my new disposal even with limited space under the sink.

Review 124 (2023-07-27 - Rating: 5)
Dwayne and Ben fixed my problem and saved me a lot of money. I am up and running again. Highly recommend transou for any job small or large. Chad also worked me in a timely fashion. My favorite new company, hands down. Meagan and Erika were also great to work with!!!

Review 125 (2023-11-22 - Rating: 5)
Transous has become our go-to for all things septic/plumbing. We had our septic tank refreshed this past week and Cassie and Caleb were quick, efficient, friendly, fantastic at teaching me the fundamentals of septic tanks/waste processing and humored me with my potty jokes, which I know must get pretty trite. I apologize Cassie and Caleb :)I highly recommend!

Review 126 (2024-06-13 - Rating: 5)
On time and did excellent work. The plumber was very professional and courteous. Would recommend them to anyone needing a repair.

Review 127 (2025-01-03 - Rating: 5)
Our Technician, Devin, has us saying, Call the truck with the Duck whenever we have a plumbing issue!!

Review 128 (2020-12-19 - Rating: 5)
Transou’s Rooter & Plumbing made my first plumbing issue since purchasing our home so simple and stress free. I had the pleasure of speaking with Megan to set things up. She was friendly, thorough, and got an appointment set up in a flash for the next day. Cameron came out to work on our kitchen sink clog. He tells me he’s new to the company and they’ve found a gem in him as an employee. He was extremely helpful, friendly, and dedicated to fixing the problem. He answered all my questions and really educated me on what was likely going on and the various directions we may need take as well as things I can do to avoid future problems with the drain. He had the problem resolved within an hour and did a great job cleaning up. He even answered my questions regarding our hot water heater and got me a quote for that job within a half hour of leaving from the job. The pricing for today’s issue was very reasonable. I’ll definitely be using this company for my future plumbing needs. Don’t hesitate to give them a call - top notch customer service, friendly and honest staff, quality work with reasonable prices - these qualities still exist in our local businesses!

Review 129 (2024-01-30 - Rating: 5)
Another review, January 2024:Transou handles home improvement jobs too! Cracked porcelain sink that needed to be replaced with steel, but because the sink was undermount-attached to granite, other companies didnt want to touch it. It was easily handled by Torey. Torey for the win!!! Also Desiree, Hannah and Megan for their awesome customer service skills.Past review: Our gas water heater decided to leak and die. They quickly came out, assessed the situation, and a few hours later, everything is replaced, safe and working again. Thank you!

Review 130 (2023-01-19 - Rating: 5)
I have called Transous plumbing multiple times for all different reasons and each time they have provided quality work and were professional, respectful and so easy to work with. All the crew members I have had the pleasure of meeting have been wonderful and very knowledgeable about their job. Today we had to have our water heater repaired and Joshua H was one of the employees on the job. Him and his partner were great and did an excellent job. They were really flexible with MY schedule today since I had a lot going on. I was able to not only get my personal things taken care of in town but also had the comfort in knowing my water heater is getting fixed today and my family will have HOT water tonight. SO thankful for Transous and can’t recommend them enough!!!

Review 131 (2024-09-18 - Rating: 5)
Quick, knowledgeable, thorough and reasonably priced. I will definitely use this company again!

Review 132 (2024-03-13 - Rating: 5)
Irash just worked on my son’s mobile home and did an awesome job. Great company & I couldn’t have ask for anyone to have been any nicer. He had to get under his trailer, up under the insulation and clear the clogged drain, put in new facet and toliet all in one afternoon! Kudos to Irash for helping us when so many others didn’t want to bother 👍

Review 133 (2023-02-23 - Rating: 5)
Kudos to Transous Plumbing and Septic! Your scheduling and service are top notch, but your employees are simply outstanding. Austen and Cassie are terrific. They were efficient, professional, polite and engaging. And Erica made scheduling a breeze. Dont let these folks get away!

Review 134 (2024-10-10 - Rating: 5)
Showed up on time and got the work done in a timely manner. Would definitely recommend

Review 135 (2024-03-07 - Rating: 5)
After two years of struggling with a slow draining tub, they came out and gave me a permanent solution to our problems. Within a few hours I had a perfect bathroom again. We couldn’t be happier with our plumbing!

Review 136 (2024-12-05 - Rating: 5)
They really know their work and I highly recommended them to anyone.

Review 137 (2024-12-09 - Rating: 5)
Very polite, very professional,. Explained everything beforehand and gave options to fix the plumbing

Review 138 (2024-06-07 - Rating: 5)
The two gentlemen that came out to pump our septic tank were very courteous and kind. I have used Transous for years and will continue to use them in the future!

Review 139 (2024-01-19 - Rating: 5)
I was so impressed with Transous! They were timely, professional, and explained everything to me for a septic inspection. Cassie and Caleb went above and beyond!! Couldnt be happier!

Review 140 (2024-01-05 - Rating: 5)
I dont usually write reviews but this company and their customer service knocked it out of the park! Hard to find a reliable plumber and so glad we did. Everyone we interacted with was so helpful and polite and the work they did was top notch. Really couldnt recommend them more!

Review 141 (2022-11-29 - Rating: 5)
I have been using Transou’s for all of my plumbing issues for years. They have always been super responsive and reliable to taking care of my problems. We have had them fix a couple of major problems and when they said that they were fixed, they were really fixed, not just patched up long enough for us to pay them and then mess up again. Transou’s is just a good, reliable, family run business.

Review 142 (2024-01-31 - Rating: 5)
We had our main water line break. Contacted 8 local companies. Only 3 returned my call. As much as I HATE to pay $5350.00 for a water line & comparing to the average cost per foot, Transous seems to be fair. We had about 180 feet, which came to 30 dollars per foot. These men worked seamlessly! They even placed the large rocks they pulled out of yard into our landscaping. This company is FANTASTIC! Desire in the office was organized, communicated flawlessly, and is KIND. The trench digger was incredible. All new piping inside was done neatly, efficiently, and all wrapped in foam. Praying this lasts 40 years with no issues. I highly recommend this trustworthy company!

Review 143 (2023-01-03 - Rating: 5)
Every experience we’ve had with Transou’s has been 5 stars! Today, we woke up to water gushing from the ceiling in our garage. Superhero Ryan to the rescue! Ryan was punctual, courteous, and knowledgeable. He quickly replaced the faulty section of pipe and happily answered our questions about the leak. Thank you so much to Ryan and to all the Transou staff members! We appreciate your kindness and your work ethic!

Review 144 (2024-01-02 - Rating: 5)
Andrew, Gary, and Daniel deserve a raise, they did an excellent job on replacing my 700 ft water live that was original in 1983, pretty much kept water while they replaced the old line. Still got to be inspected, but it is done, and in great time and no more expensive that expected. Also got a break due to being a Vietnam Era Veteran. Lots of these guys are former students of mine at North Davidson High School. I was there 1975-85 and 2000-2006, the rest of my time was divided by several school as a school principal..

Review 145 (2022-10-24 - Rating: 5)
Transous “family” is beyond awesome and go above & beyond! Chad & Chris we’re here every day making sure it happened. Cassie is amazing & rocks it!! Thank you also to Ben & the plumbing crew Gary T and Gary W. My husband & I are so grateful to all of you, Christie & Megan in the office are so easy to work with. Would give 10 stars if I could, definitely recommend.

Review 146 (2024-07-17 - Rating: 5)
Extremely professional team, they have serviced our septic system twice and both experiences have been extremely positive.

Review 147 (2020-07-08 - Rating: 5)
We needed a gas line capped off in our basement that was being renovated. Anthony was our service tech. He was great, very friendly, and got the job done quickly and professionally all while working around our construction crew. He also, reset our gas appliances and removed the old gas pipes. Transous Rooter and Plumbing gave us a great price and outstanding service. I would highly recommend them and plan on using them again in the future.

Review 148 (2023-02-03 - Rating: 5)
Finally a solid business that cares! For someone that never leaves reviews, I had to give credit where it’s due. Quick to come out, professional, and just cared about doing a good job from start to finish. Will tell everyone I know about this company and will call for all repeat business in the future. Would give 10 stars if I could! Hats off to having great employees and a business model that cares about its customers!

Review 149 (2024-06-06 - Rating: 5)
Fantastic, timely, professional service. The technician was kind and super respectful...and he fixed my crapper! 100% would recommend.

Review 150 (2023-10-31 - Rating: 5)
Wonderful experience...evening when dealing with #2. Very professional and friendly crew. They are my #1 in the #2 business now!!! Thanks Cassidy and the young bearded fella. Great job and keep it up.

Review 151 (2024-03-08 - Rating: 5)
My first experience with this company and I am very pleased with the results. Fifteen minutes after leaving them a message I got a call back-thats almost unheard of in todays world. Anthony was our repair person, polite, professional and methodical. Diagnosed our problem (worn out fill valves in three different toilets), had the parts delivered to him @ our home, did install and finished in about 1.5 hrs. Highly recommend.Used this company again on 2/29/24 for a decrease in hot water and water pressure. The tech came out same day and replaced (3) water heater elements and a new pressure valve. Worked great for about (7) days and then we lost some pressure. Called them again, they sent (2) management persons same day again and adjusted the water pressure. Works great!!! Rare that a company stands behind their work and gives same day service.

Review 152 (2024-07-01 - Rating: 5)
Andrew went above and beyond working to find and repair our leak. Was so friendly and professional. Highly recommend

Review 153 (2021-01-02 - Rating: 5)
We’re new to the area, and it is a relief to know that we found our go-to plumbers at Transou’s. Cameron was outstanding! He did a wonderful job at explaining what was going on and offering a few clear options on how to fix it. He knows his stuff, put in the work to get it done right, and was excited to walk me through it when he was done. Thank you!Our plumbing situation not only got fixed, it got upgraded.I understand my house and plumbing better because Cameron was here to fix it and help me learn along the way.Also, shoutout to Megan who was awesome to chat with when I scheduled an appointment (so fast!) as well as in our follow-up calls.

Review 154 (2024-12-05 - Rating: 5)
They were able to come out to my place and diagnose the issue a previous company couldn’t figure out. I had roots clogging up my pipes. They got them out and repaired my pipes all in the same afternoon. Seth and Daniel were great guys.

Review 155 (2024-02-09 - Rating: 5)
Irash and Jesse came out to check our sink not draining. They found and fixed the problem. Very friendly and professional. Excellent job. I recommend them 100%.

Review 156 (2023-07-28 - Rating: 5)
The office staff and truck crew were very helpful, super friendly, and extremely professional. They kept me informed, took before and after photos, and even put cardboard under the truck to ensure fluids did not get on my driveway. Great experience, highly recommend!

Review 157 (2023-01-12 - Rating: 5)
I had a whole house line blockage on my septic system and called Transou to pump out my tank and try to unclog the blockage.The two technicians that arrived, Chris and TC, did an outstanding job. They went above and beyond to clear a tree root and the blockage that resulted due to the roots. They were courteous, professional and worked hard to make sure I was taken care of. They saved me a lot of money by taking a little extra time and expending a little more effort than I think most would to help solve the problem.I would highly recommend Transou and they’ve earned my business from here in our.

Review 158 (2020-05-05 - Rating: 5)
Hey guys, if you need a plumber I highly recommend Transou’s. I’ve been through 4 different plumbers since moving in my home 4 years ago. All others were a nightmare except Transou’s. Brandon was very eager to help and got me scheduled right away and quickly. Anthony and his team made sure that ALL of my problems were taken care and completed properly! They were very understanding of my concerns, my budget and worked diligently with me to make sure there were no unexpected costs, actually he even saved me some expense!! I can’t say enough great things about them. They all went above and beyond, were highly professional, arrived on time every day and even called me about 30 minutes prior to arrival. Personally, I will never use another plumbing company and I’ve already recommended to my family and friends. If sewer and plumbing problems COULD be pleasurable, then this experience really was a pleasure!Thanks to the entire Transou’s team!!!

Review 159 (2022-12-28 - Rating: 5)
Austin and Twiggy came out and did great work. We couldn’t get anyone else on the phone to help us and they came same day. They worked their tales off, found an issue that the previous septic company missed and stayed until everything was done right. Price was fair. This is who we will be doing business with going forward.

Review 160 (2023-08-11 - Rating: 5)
Austin was great he answered all our questions. Was very professional and knowledgeableWe will definitely use this company again. We got an appointment the next day . Very pleased with their service will definitely use again and highly recommend them

Review 161 (2024-03-29 - Rating: 5)
Rigo was great! On time, great personality, professional service and great recommendations! Love our new Delta faucet! Highly recommend.

Review 162 (2023-07-03 - Rating: 5)
Had a blockage in pipe going from kitchen/utility room to spectic tank. Dallas came out and had it fixed in a short time. Did a very thorough job. Very pleased with his workFirst time using Transou and will again in the future when we need a plumber.

Review 163 (2023-02-10 - Rating: 5)
Gary, Gary and Daniel did a fantastic job with installation of a new tub and surround, rebuild back of toilet, and replacing pipes under kitchen sink. The company even made sure they kept me on schedule when they really needed to be doing outdoor work. Highly recommend!

Review 164 (2021-02-24 - Rating: 5)
What can I say! Cameron and Austin are phenomenal in what they do for Transous Rooter & Plumbing, LLC. This is a top tier plumbing company that answers to the call of the consumer that most plumbing companies fail at. You will have a great experience and not question whether something will be done right because they will ensure its done correct.I contacted Transous plumbing for a toilet installation. I had questions and wanted to get the best options available. Cameron and Austin effortlessly set me up with the right product and Im in heaven :D As for turnaround time, I blinked and everything was done. Maybe 1.5 hours total that included them ordering toilet from warehouse, retrieving, removing old toilet, and replacing new toilet with new supply lines. I am beyond happy with the experience and they even assisted me with an additional issue I was having with a garbage disposal at no additional cost so... What are you waiting for? Contact Transous Plumbing. Youll be glad you did ;)

Review 165 (2023-03-02 - Rating: 5)
My husband and I have used Transou Plumbers a few times for urgent or scheduled repairs. They are always very professional and have done a great job on all the work they’ve completed! We will keep using them!

Review 166 (2019-08-14 - Rating: 5)
Transous will be my one and only plumbing company. Just moved to Winston Salem and needed a plumber. I was extremely hopeful with Brandy, the office manager, upon our first conversation. She was professional but I also felt as if I had been a long time customer. After hearing of my problem, she checked with the crew and got them out the next day. Michael and Austin arrived with the same balance of professionalism and friendliness. AND, they did the job right, neatly and worked to stay within my budget with various options. I have no doubt you will be as happy with Transous as I have been.

Review 167 (2024-12-16 - Rating: 5)
The team that came out was professional, answered all my questions and did not mind my 3 year old watching and asking a million questions. Good service. Recommended for anyone having septic issues.

Review 168 (2023-01-16 - Rating: 5)
A wonderful experience with Austen and Cassie today. Drained my septic tank. I was initially told it would be 3 days from today, then 2, and fortunately then, today. Cassie and Austen even went to Greensboro to get a truck since theirs had broken down. I really appreciate their service on a federal holiday. They were both very personable ! Will definitely call again and request them.

Review 169 (2024-04-05 - Rating: 5)
Daniel did a great job. Very professional and a pleasure to be around. Kept his work area clean and finished the job in a short time.

Review 170 (2018-11-29 - Rating: 5)
I would highly recommend Transous Rooter and Plumbing. Randall and Charlie (the plumbers) were on time, very polite and professional. When I called to make the appointment Brandi was so knowledgeable and friendly. She confirmed my address on a GPS app she uses to make sure they knew exactly which house was mine as well as answering many other questions that I had. And the icing on the cake is one of the owners called immediately after the work was completed to ask about the service I received and to make sure I was completely satisfied. In todays world were customer service is so important I would give Transous a 5 star rating any day.

Review 171 (2024-11-21 - Rating: 5)
I needed a septic pump cause commode wouldn’t go down. Goose and a helper came and worked very diligently explaining as they went. They worked very hard to resolve problem but now need their plumber. I’m happy to support their business

Review 172 (2023-12-05 - Rating: 5)
My experience with Transous Plumbing & Septic was very positive. Mike (the technician) arrived promptly and provided congenial, efficient, and effective services.

Review 173 (2022-04-29 - Rating: 5)
I recently scheduled to have the septic pumped at my home. Megan was so friendly and helpful to get it set up for me. That night, a pipe burst under the floor in my laundry room. It was 2 am and I was frantic trying to figure out what to do. My son and I turned the well pump off to stop the water from running. I started calling plumbers with no luck. I decided to call Transou in hopes that they might be able to help. Long story short, Megan called early the next morning and started immediately getting her dispatch to send someone out asap. Cody and Austen came out and had the leak fixed quickly and repaired a potential future problem for me. Megan, Cody and Austen were so friendly and caring to get my water fixed so fast. Megan is a joy to talk with and is thorough in taking care of her customers needs. The technicians explained everything to me and made sure I understood what needed to be done. Thank you Team Transou from an extremely happy and thankful customer.....Judy Lowe

Review 174 (2024-06-06 - Rating: 5)
Rigo and Matt did an exceptional job. They were vey professional and completed the job on time.

Review 175 (2024-12-17 - Rating: 5)
Super fast response, great work!! Would recommend and will use again!!

Review 176 (2020-05-01 - Rating: 5)
Another positive experience with Transou’s. We needed a drain installed on our screened porch. Michael and his partner took great care and resolved the issue for us. This company has become our “go to guys” for plumbing issues at home and our rental properties. Thanks guys!

Review 177 (2023-12-12 - Rating: 5)
Everything went well from the pleasant person who answered the phone and listened to my plumbing problem, to the service men who arrived on time to fix my leak. Was sent a text with the service men`s picture and a note saying they were on the way. Will use again!

Review 178 (2024-11-27 - Rating: 5)
Everyone I interacted with was super friendly and professional. They were able to get to us quickly on short notice and finished a complicated fix same-day so we could have working bathrooms before dinner! This was our fourth time using Transous, and well definitely be calling them again!

Review 179 (2020-01-28 - Rating: 5)
Tristan was the plumber that came out to my house, I thought I had a pretty bad plumbing issue & although it turned out to be a simple fix — Tristan took the time to explain everything in a way I could understand, show me how to fix it on my own should the issue occur again, waited for my dishwasher to run to make sure the problem was 100% solved & then checked on the plumbing under my house to make sure it was up to date (at my request which was not apart of the initial booking). Extremely friendly & knowledgeable, called me about 45 minutes before arriving which was perfect. Very upfront about the costs & no hidden fees. I would ABSOLUTELY recommend Transou’s Rooter & Plumbing to anyone & will 100% be using their services in the future!

Review 180 (2023-01-11 - Rating: 5)
Joshua H and Daniel H replaced the garbage disposal in my home. They were both knowledgable, professional and friendly, arriving as scheduled and completing the work in a timely fashion. I would highly recommend Transous plumbing!

Review 181 (2024-02-01 - Rating: 5)
I was very a happy with Irash. He did a great job, and he has a great personality. It didnt take him long at all, and he is very knowledgeble about all aspects of what is involved. My dog Nash loved him! Thanks again Irash.

Review 182 (2020-12-14 - Rating: 5)
Transous Rooter & Plumbing was fantastic! I had a water heater that was rusted out. Turns out it was a custom size in a small space. They were quick in finding a custom sized water heater to replace the one I had, and came out to install it within a few days! Incredibly pleased with their service, response time and how professional the technician was who came out to install it!

Review 183 (2022-10-22 - Rating: 5)
I’ve used Transou for septic services. Finding a plumber I can understand trust has had a few challenges over the years. Josh H came out to fix my water heater and was easy to trust and followed the project all the way into dinner. I had him back out today, and I can sleep at night knowing he has checked everything out for future prevention.

Review 184 (2024-12-09 - Rating: 5)
Transous Plumbing and Septic did a great job pumping the septic tank for an older home. Weve used them before and appreciate the prompt and friendly service!

Review 185 (2023-11-14 - Rating: 5)
Cassie and Austen were great to work with. Very personable and professional. They put everything back as they found it. They work very well together. It was a pleasure working with them.

Review 186 (2023-03-03 - Rating: 5)
Great people to work with- professional and pleasant! easy, accurate communication; available when needed; came when they said they would; did what they said they would do; did work for the price quoted; finished in the timeframe quoted; Quality of work noted by city inspector. Will definitely use again. Susan R.

Review 187 (2022-01-31 - Rating: 5)
10 stars if it was possible!!! Every single person I have dealt with at Transou has been fantastic. However, special shout-out to Andrew (service tech) and Megan in customer service. Megan has been friendly, prompt, and knowledgeable. She worked hard to coordinate multiple teams since we needed risers installed and the system to be pumped. I just bought a new home, and never have owned one with a septic system before so this is all new to me. Andrew while he was out here pumping the tank went out of his way to educate me on ins and outs of the system and how it operates, upkeep recommendations and things to look out for since the system wasnt mainted properly before I purchased the home. I wont use anyone else in the future, it will always be Transou. Thanks to everyone!

Review 188 (2023-03-29 - Rating: 5)
Up front, honest and make you feel like Family. Explains, what they need to do and why. Not just telling but showing. I have learned, things about how plumbing works. I never knew. They do the job right the first time. They installed a water heater, repair a bad water line and repaired a leaky shower drain all in one day. I just want to say, GREAT JOB!!! Thank you for all your hard work.

Review 189 (2023-08-07 - Rating: 5)
Repeat customer!Quick response to service request.Dallas, service technician, is very knowledgeable and thoroughly explained service plan. I felt confident and comfortable that Dallas and Transous truly appreciates me as their customer. I will continue to be a repeat customer and ask for Dallas for future plumbing needs. Thank you too Josh!!!

Review 190 (2020-04-23 - Rating: 5)
As new-ish homeowners it was mildly terrifying to have our first major plumbing issue. Transou was quick to squeeze us in the same day we called and Michael and Alex got here quickly. They were prompt, professional, and made sure we understood everything going on and what they were doing. I highly recommend them for any of your plumbing needs!

Review 191 (2022-07-04 - Rating: 5)
I have never met anyone so polite in this business as I have with these professionals. Mother had a severe septic issue, but the professionals at Transou’s not only fixed it but also gave her a piece of mind that she wouldnt have the problem again. My mother said to tell yall thank you for bringing the mail up to her. Thats right; they even went down the driveway to get a little old lady her mail, like I said, very, very polite.