Bodenheimer Plumbing Services, Inc.

Located in Winston salem, North Carolina

Address: 2860 Ridgewood Park Dr, Winston-Salem, NC 27107, United States

Phone: +1 336-777-7382

Rating: 4.4

Services

Wheelchair-accessible entrance
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-16 - Rating: 5)
I wasn’t really sure what was going on, only that my water wouldn’t drain. Mike and Jennifer were helpful in identifying that I probably need septic first. They were right, I did! but Jennifer kindly called back to check on me and it turns out I needed a plumber too. She made the apt right then and sent someone out to me within the hour. Justin was great, he explained everything to me and was pretty quick with the job. Justin went above and beyond cleaning up after himself. Thankful to be able to use my shower again!

Review 2 (2024-10-08 - Rating: 5)
I had a great experience using their services. I submitted a request through their website and received a follow up within 30 minutes to schedule an appointment for the next day. The techs Isabel and RJ arrived right on time and were very professional and knowledgeable. They assessed the situation and gave me a few options with varying level of scope to address the issue. Pricing was very reasonable and I went with their highest level of work suggested to rework the main water shutoff valve and piping in my crawlspace. They got to work and had the job completed within 3 hours of arriving on site. Very happy with the end result and they left the area clean and neat.

Review 3 (2025-01-02 - Rating: 5)
We always use Bodenheimer for all our plumbing needs. Justin was friendly and efficient. I appreciated his recommendations, everything is working great and the workspace was clean when he left.

Review 4 (2024-12-06 - Rating: 5)
Just excellent. I woke up on a Friday and my kitchen disposal was leaking under my sink. And, I was tired of my toilet insisting on refilling every 20 min unless I turned the water off. Bodenheimer Plumbing scheduled my appt later in the afternoon and fixed BOTH things. I am so happy. So happy.

Review 5 (2024-12-23 - Rating: 5)
Isabel did a great job. He was respectful of our property and kept the work area as clean and organized as possible. He did a great job communicating our options and the work was carried out efficiently.

Review 6 (2024-11-26 - Rating: 5)
Our recent experience with Bodenheimer Plumbing to repair our water heater in time for Thanksgiving guests’ arrival was outstanding in every way. Prompt, courteous scheduling staff and exceptionally professional, efficient and polite service from Justin Bever, Plumbing Technician, made a stressful situation into a problem resolved! Highly recommend.

Review 7 (2024-02-15 - Rating: 5)
Short story of it - this will be my first call if I have any more plumbing issues. Scheduling (Jennifer) and technicians (troy and I didnt get the other guys name) were amazing.Long story - Ok bodenheimer was not my first call but I wish they had been. I had a slow drain so I called roto rooter(robbers). They came out and couldnt clear the blockage so they dont me they would have to dig it out - but since it was right at 3 feet they would have to call the excavator ($5700 just for that) and replace the line. I asked why cant you just jet it out? Was told thats just a bandaid I need to replace the line (which wasnt cracked or damaged just old but still working). The estimate for that was 9000. I dunno about yall but bandaid or not Ive had cheaper ER trips. I just wanted the line cleared. I could seriously go get a plumbing certification for that much money. Anyway, so I begrudgingly scheduled to have them start the work in two days. Following day after the sticker shock wore off and I could think clearer I decided to get a second opinion and have someone else give a try. THANK GOD I DID. I called bodenheimer on a Tuesday afternoon and Jennifer who I spoke with when I called was so helpful and personable. I told her my situation and concerns and she had me scheduled for the next day and she said she was going to make sure she sent a tech who she was confident could help me.So Wednesday the techs - troy and I didnt get the other young mans name- showed up on time and got to it. They also couldnt clear the clog through the house and they really gave it their best shot. So at that point I was ready for all that since roto robbers couldnt get it through the house either. Heres where the different experience shows- troy said the next course was to dig out and replace my one way clean out thing (ugly thing sticks out of the ground and makes a heart stopping noise when you hit it w a mower) with a two way valve as it was just past the location of the clog. and then to run a camera and to jet it out. For WAY WAY less than what RR was proposing to do. Roto robbers I guess didnt want to get their slacks dirty and actually dig to replace the valve. So that laziness wouldve cost me 9k had I trusted roto robbers. Anyhow - troy and the other guys dug it out and cleared it and camera-ed it. Replaced with two way clean out and buried the pipe back. They did exactly what I needed - fixed it quickly and correctly. Everytime they had to come in they put on shoe covers and cleaned up after themselves (which should be a duh but other company left a path of mess which was great when I still couldnt run water to mop). Another thing that stuck out about troy was I asked why roto rooter wouldnt do what they did and I really wanted him to dog them out but he said in the most professional way that roto rooter didnt want to dig. That showed me a lot of professional integrity when he had to chance to really talk crap but he didnt (though I really wanted to hear RR are some scumbags who work on commission and were just trying to take advantage of me). Nevertheless - bodenheimer plumbing got me fixed in 4 hours. Didnt try and upsell me on services and were transparent, communicative, and respectful from start to finish.Call bodenheimer - you will not be disappointed.See attached video for the gross moment my drain gets unclogged

Review 8 (2024-09-17 - Rating: 5)
We have used Bodenheimer Plumbing Services several times and always received timely repairs. On the last service call, James and Troy came to address a problem with the hot water heater, which was only a year old and still under warranty. As soon as the problem was diagnosed, the water heater was replaced and we had hot water by early afternoon.

Review 9 (2024-11-18 - Rating: 5)
Had a sudden leak with irrigation system. Despite not being on their schedule Bodenheimer Plumbing came by to make the repair very quickly. Troy the technician did a great job.

Review 10 (2025-01-02 - Rating: 5)
The pipe from our well was leaking and we had to turn the water off on the first work day of the New Year. Bodenheimer came right out and fixed it. Much relief.

Review 11 (2024-03-01 - Rating: 5)
Im delighted with the service provided by Bodenheimer Plumbing Services. The technicians were knowledgeable, efficient, and thorough They kept me informed of the progress of the repair. They treated me with respect, courtesy, and kindness. I feel safer knowing that this company did the repairs. I will definitely call them if or when I have another plumbing need.

Review 12 (2023-10-03 - Rating: 5)
Bodenheimer Plumbing is great! They answered all my questions when I called, scheduled their tech to come when it was convenient for me, and showed up when they scheduled.Isabel the tech was so good! He went knowingly about thework, and was fast and precise with all he did. What seemed like very difficult and hard tasks to me, he accomplished in ashort time. The quality of his workmanship was apparent.I am so grateful that there is still a company like Bodenheimer with us. Good people!

Review 13 (2024-05-23 - Rating: 5)
Alex Dominguez is a great plumber! When he analyzed the problem and then clearly and quickly explained his solution I knew he was the man for the job. Then the service manager, James Caudle, came out to make sure everything was done properly and it was. They were friendly, reasonable, professional and most importantly KNOWLEDGEABLE. James Caudle has been working around plumbing since he was 14 and has had training with different companies. His experience enables him to discern if the plan will work. The camaraderie between Bodenheimer’ s technicians and supervisors is refreshing to see. They are an old school family type business with a keen ability to engineer solutions in the field. I highly recommend them.

Review 14 (2024-10-16 - Rating: 5)
Called with an urgent issue. jennifer helped get me a priority visit. lewis showed up within 30 minutes and solved my problem within another 30! so grateful.

Review 15 (2023-11-11 - Rating: 5)
I am giving a 5 star rating bc Joe the service tech was kind, compassionate, respectful, and very professional. I was super hesitant after hearing the work that needed to he done to my toilet, and after my spontaneous reaction, I apologized for my outburst, and he assured me that I did not have to apologize for asking questions and wanting a more thorough understanding of the diagnosis. I also asked him to walk around the house to get to the crawlspace and explained it is because I ask people to take off their shoes in the house, and again, he assured me that I never have to explain my request for what I want in my house. I so adored his respectfulness, and he won my business. I was left very satisfied with his work. He was focused, efficient, and kept me updated with each step to ensure my comfort and understanding. I would recommend Joe any day of the week!!

Review 16 (2023-08-17 - Rating: 5)
Currently out of state and needed some last minute repairs. Olivia, so lovely and patient, was able accommodate me and set me up with a technician the same day. Technician (Isabel) contacted me immediately to touch base as I was not present in the home. Kept me updated with every assessment and plan, gave me several tiered repair options, and sent me pictures to review. I had a repair that was out of the plumbing scope but instead of charging me for a bandaid fix, Isabel went above and beyond to connect me with other contractors for a more accurate assessment. Very satisfied with the service and professionalism and will definitely be working with Bodenheimer again!

Review 17 (2023-08-17 - Rating: 5)
I had the pleasure of working with James from Bodenheimer Plumbing Services, and I must say, he truly went above and beyond when it came to troubleshooting the issue I was facing. His expertise and dedication were evident from the moment he arrived. James meticulously assessed the problem, explaining his process every step of the way. His determination to find the root cause was truly remarkable. Jamess exceptional service and commitment to customer satisfaction are truly commendable. I wholeheartedly recommend James and Bodenheimer Plumbing Services to anyone in need of a reliable and skilled plumber.

Review 18 (2024-12-19 - Rating: 5)
Great job! Two nice guys showed up quickly to solve our issue. Very knowledgeable.

Review 19 (2023-04-29 - Rating: 5)
Bodenheimer has been out to my new home twice since I moved in for two different issues. They were easy to schedule with, quick, and very friendly. Both technicians were great and took their time to determine the issue. I will definitely use this company in the future.

Review 20 (2024-12-04 - Rating: 5)
We had a clogged bathroom sink that seemed impossible to unclog. We were looking at having to replace the entire drain, which would be very expensive.But Jennifer offered to try one more thing before we did that. She sent Troy out this afternoon. This guy is amazing! He tried several things but eventually climbed on the roof to run a snake in, and it worked!So a big thank you to Jennifer for going the extra mile for us. And an even bigger thank you to Troy, who knows his stuff.

Review 21 (2023-10-14 - Rating: 5)
If you need a plumber, call Bodenheimer! Can’t recommend enough. James & Isabel were so professional & did an outstanding job replacing our tankless water heater. I will ONLY be using them moving forward. If you are in winston salem/ surrounding areas, and need a plumber call them. You won’t be disappointed

Review 22 (2024-02-24 - Rating: 5)
Ramon, Ronnie, and Jeff installed my basement bathroom. Pouring down rain and mud everywhere outside. Not a speck in my house. Very diligent and professional. So pleased. Immaculate when they were done.

Review 23 (2020-06-09 - Rating: 5)
Gave them a call and Louis came out the next business day even though I wasnt having an emergency. He was polite, friendly, professional, and worked quickly. I will absolutely call Bodenheimer again the next time I need a professional plumber. First class!I said a year ago if I ever needed a plumber again Id call Bodenheimer. Well, I did need a plumber, I did call Bodenheimer, and again, they did not disappoint. First class service all the way. What a great group of people!

Review 24 (2023-05-22 - Rating: 5)
The basement septic sump and ejector pump needed to be located and then replaced - it was a tough job. But, Troy Rethford (the service technician) was persistent, professional, and amazingly helpful.We have had many services done by Bodenheimer - nearly always the same day I call and always perfect in every way.

Review 25 (2022-02-23 - Rating: 5)
We had used another plumbing buisness when we 1st moved in 4 1/2 years ago. We were pleased. When we wanted to reconnect a sink in the basement, they quoted $2,400.00. We checked with Bodenheimer, they did the job for $400.00. This time we had a clogged pipe connected to the downstairs toilet. I could no unclog it. It must have been some clog. They were able to Jet out the pipe and everything is back to normal. The technician’s were prompt, friendly, hard working and funny. We recommend Bodenheimer plumbing 100%.

Review 26 (2022-10-03 - Rating: 5)
Was highly recommended to Bodenheimer from a local HVAC company and couldnt be more pleased! Very professional from the start and very attentive to detail. David was awesome! Thank you Bodenheimer and David! Hopefully I wont have any plumbing issues anytime soon, but I will definitely be calling Bodenheimer!

Review 27 (2023-03-20 - Rating: 5)
I had a water leak in my Kitchen area. Bodenheimer, went out of their way to get to me ASAP. Louis responded in short order and found the origin of the leak quickly. He not only fixed the leak but gave me advice on possible preventative maintenance. I will defiantly be using them in the future.

Review 28 (2020-08-08 - Rating: 5)
Bodenheimer Plumbing performed great work for us when we had a leak in our basement. Despite being booked solid for several days out, they managed to work us in. The plumber who came, Isobel, was very professional and quickly addressed the source of the problem, a leaking water line into our refrigerator. He fixed the leak and installed two cut-off valves should we ever have problems in the future. This was our first experience with the company, but we were so impressed that they will be our first choice in the future.

Review 29 (2024-01-24 - Rating: 5)
Isabel is a Great Plumber. Does great work in a timely manner. He is easy to work with and will look forward to working with him again. Lisa

Review 30 (2020-10-23 - Rating: 5)
My house was built in 1959 so it needs constant TLC. I found Bodenheimer a few years ago and everytime I use them they are so nice, show up fast, on time, and fix/install whatever the issue is in a way that you know it wont be a problem again. They also explain what they did and why and their prices are reasonable. As a single woman I really appreciate how courteous and respectful the team is.

Review 31 (2016-08-15 - Rating: 5)
Bodenheimer is a must in Winston-Salem. They repaired a number of things at a rental house we lived in and were always quick and professional. Now we own a house and have had a number of issues with a bathroom. After going through multiple plumbers giving different advice at varying costs, I remembered Bodenheimer. Their quotes have been reasonable, they are incredibly professional, and they do an excellent job. In particular Brad worked on our house and he was so great. He was thorough, very thoughtful, and our crazy dog even liked him.

Review 32 (2022-07-14 - Rating: 5)
We were in a bad position with a stoppage. We called multiple companies and spent hundreds of dollars with other companies only to be left in the same situation. One call to Jennifer and the stoppage is fixed as it was on the city side. Simple fix that didnt cost anything. The mere fact that she thought about our situation and not try to ring our pockets deserves a 5 star rating. Definitely my new plumber!

Review 33 (2023-01-09 - Rating: 5)
Been a customer of Bodenheimer Plumbing for many years.They are the only ones I recommend for any type of plumbing related issues.They are quick to respond and I have never had an issue with any of the work they have done.

Review 34 (2021-02-06 - Rating: 5)
Bodenheimer came out to our house for the second time (different jobs) last week because our hot water heater gave up the ghost after a very impressive 21 years of service. After a snafu on our end (we had purchased a short body water heater and evidently needed a lowboy), the gentleman went under our house in the crawlspace, got out our old water heater, put in the new one, and added an expansion tank and some components to bring it up to code. We had initially been verbally quoted between $250 and $300 once he had had a chance to take a look at it. Unfortunately the code-required expansion tank (which would have cost us about $60 but was completely unavailable for us to buy at ANY WS area Lowes/Home Depot, guess theres a shortage? He did ask if we wanted him to get it first and cautioned us that there would be an additional cost for it.) and some other components/fixes he said we needed to get the water heater in drove our price up to over $500 for just the installation, as we had purchased the water heater on our own. I was told this after the job was finished, and thankfully we have the money to cover it, but Id be lying if I said it wasnt a little bit of a sticker shock after we had already shelled out $600 on our own for a new water heater.That said, as usual, Bodenheimer was able to quickly come out (I called at 8:00 a.m. on Monday and the gentleman was here by 10:00 a.m., doesnt always work that way of course but we got lucky!) and did exactly what we needed him to quickly and professionally. I believe he started the installation around noon or 1:00 and he was out by 4, if memory serves.He did not take the water heater he removed with him, he said it would be an extra $50 if I wanted him to remove it from the property because we didnt buy our water heater through Bodenheimer (otherwise he would have hauled it off for free). It was no big deal, I just contacted a scrapper from the NextDoor app who was happy to come and get it for scrap money. Bodenheimer also invoices after service with net 30, which makes paying larger amounts a little more comfortable.Bodenheimer may not be the cheapest plumber in winston-salem, but they are a professional outfit that actually shows up when they say theyre going to and does the job properly. If you are extremely cost sensitive, I would suggest talking things out beforehand and being transparent about that, but if you want a job done and done correctly, and you arent concerned about a nominal cost, dont hesitate to give them a call.(Photo is of our old/removed water heater)

Review 35 (2022-06-24 - Rating: 5)
I had work performed at 2 locations. Plumbers were both great and very efficient with the time. Customer Service lady very nice. I highly recommend Bodenheimer, had used them in the past. Now Bodenheimer is my go to plumber!

Review 36 (2020-08-06 - Rating: 5)
Jason was great - on time, professional, smart and caring. He fixed my daughter’s toilet and also took a look at two other problems we had and was honest about the need for repairs. Great experience - I’m glad we now have a great plumber!

Review 37 (2018-08-30 - Rating: 5)
In a bit of a rush with a sink that failed to drain, I called Bodenheimer on a Tuesday late afternoon and they made a swift appointment for first thing Thursday. Cameron came by and was the most kind and delightful plumber Ive had the pleasure to meet. Extremely professional and knowledgeable outfit if Cameron is representative of the rest of the crew!

Review 38 (2020-08-08 - Rating: 5)
I’ve had more than a decade of great experiences with this company. Everyone there is professional and knowledgeable. Only once have I had a problem with work they’ve done. When I told them about it, there was no hassle - they immediately made it right. I’d give them 10 stars if I could.

Review 39 (2021-02-06 - Rating: 5)
I made one phone call and they came out in a half hour, and repaired the leak on our side of the water meter. From the phone call to the actual work, we are well pleased.

Review 40 (2016-10-07 - Rating: 5)
Great service - this was my second call to them. Fortunately they did not have to come out this time, but instead instructed me over the phone on all of the things to check first - turns out it was a running toilet, which I fixed myself. Very satisfied customer.

Review 41 (2020-09-12 - Rating: 5)
The best! Very knowledgeable. I love his first approach to finding the problem. Fixed the problem in no time and the cost very affordable and fair. I will definitely recommend this company. Gladly goving 5 stars!

Review 42 (2019-05-16 - Rating: 5)
I have truly been a customer for twenty years; both home and office.Bodenheimer IS the Very Best ! ! I am a customer for life. I highly recommend. Mark Everhart

Review 43 (2018-03-20 - Rating: 5)
They were prompt, courteous, and most importantly, they did a great job at a fair price! This is the second time Ive used them and the second positive experience Ive had!

Review 44 (2023-09-04 - Rating: 5)
Fantastic service. Diligent about searching for the problem. Every technician was great. Devin in particular was amazing.

Review 45 (2017-08-13 - Rating: 5)
Excellent company with experienced employees who have extensive knowledge about boilers. If you need a boiler repaired or replaced, then this the company you should call.

Review 46 (2021-04-06 - Rating: 5)
Excellent service. The Bodenheimers have been plumbing for decades & are well known & respected by others within the trade.

Review 47 (2023-03-14 - Rating: 5)
Want to said thank you to Jennifer and the tech for being pentince with my need and they come and fix right away shall use them again in future!! Tracy

Review 48 (2024-02-22 - Rating: 5)
Excellent service. Came in, inserted cameras in piping , diagnosed the problems and repaired them including relocating pipes to eliminate future problems. . Very neat and clean and professional.

Review 49 (2021-06-24 - Rating: 5)
Isabel is a great plumber very knowledgeable and very polite. I would definitely recommend this to a friend.

Review 50 (2023-10-06 - Rating: 5)
Really pleased with service yesterday. Bodenheimer was able to quickly get out to our property, diagnose the leaking pipe and then find the leak (after digging) and correct the problem. Troy explained the whole process clearly and helped answer all of my questions. They have been and will continue to be our go to plumbing service!

Review 51 (2023-08-04 - Rating: 5)
I havent even received service yet and these guys are already a 5 star place to me. I just moved in to a house and need their services (rental) and they called me when the service order was put in but my wife is going to be gone and I have to get back to work after my drill weekend. I asked if we could schedule a day after things settle down and the one I spoke with (Jennifer) said that it was completely ok. She is nice, courteous, and pleasant to speak with. The one thing that really stuck out is that the first time we spoke I said I would call her back but I didnt. I got carried away with what I had going on and didnt call. Almost noon the next day I received a phone call from her to ask on how things were going on my end. I laughed and said her ears must have been ringing becuase I had my phone in my hand and was about to call her after I put my head set on. But it was the fact she took the initiative to call back and was still nice to me despite me not calling back like I said I would. I highly recommend this service. Jennifer, thank you for working with me and my hectic schedule. I look forward to having you guys come out.

Review 52 (2024-02-28 - Rating: 5)
Excellent service! ❤️

Review 53 (2020-07-10 - Rating: 5)
The tech was very polite and the job was done right. What more could you ask for...

Review 54 (2022-12-07 - Rating: 5)
Used plenty of times. Always shows up and professional

Review 55 (2019-08-28 - Rating: 5)
Amazing company! I called them in the morning about a water leak in our front yard and they came out within a couple of hours. Got everything fixed in less than 3 hours. Very affordable rates. I would definitely call them again if I ever have any problems again. Cameron was the technician that fixed the water leak - he was so nice and explained the whole process. 100% recommend this company to anyone who needs any kind of plumbing service.

Review 56 (2021-09-18 - Rating: 5)
My husband and I were extremely happy with the service that we received the other day from Isabel. He was very kind, courteous, and professional. We are glad that we used them!

Review 57 (2021-02-22 - Rating: 5)
Isabel did a great job! Was fast and freindly. Even let us know we had a leak in bathroom. Will have them back to repair the bathtub.

Review 58 (2021-04-05 - Rating: 5)
Have used this company twice for complicated problems and love this company. Professional and very competent.

Review 59 (2021-01-15 - Rating: 5)
Very nice organization that promptly gave me a very fair quote on installing a sump pump. After finding out what was wrong with the heating system, the sump pump may not be necessary.

Review 60 (2021-11-20 - Rating: 5)
Awesome service! Thank you!

Review 61 (2018-12-26 - Rating: 5)
Professional high quality service!

Review 62 (2019-11-25 - Rating: 5)
Always good service

Review 63 (2023-02-23 - Rating: 5)
Great team.

Review 64 (2017-09-15 - Rating: 5)
Great service!

Review 65 (2025-01-10 - Rating: 5)
Wonderful service

Review 66 (2025-01-09 - Rating: 5)
Isabel was terrific! He stayed all day to complete a perfect job!!

Review 67 (2025-01-08 - Rating: 5)
My technician was great. On time, professional, and a good problem solver. Thank you!

Review 68 (2025-01-07 - Rating: 5)
I had pretty significant flooding to my house and I called Bodenheimer to see what happened. Lewis was awesome. He found the problem and fixed everything within a couple hours. He was super nice too.