Roto-Rooter Plumbing & Drain Services

Located in Tyler, Texas

Address: 12319 County Rd 1114, Tyler, TX 75709, United States

Phone: +1 903-817-0472

Rating: 4.7

Services

On-site services
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-03 - Rating: 5)
Josh is definitely an asset to Rotor Rooter. The guy is genuinely a caring and knowledgeable person. Knows his job, know exactly how to analyze the issue and work the equipment. He does not waste the minutes to run up cost, he works every dime of what you are paying for. But most of all, he cares about you getting your plumbing service back in operation for you and your family. 5-Star guy and Company, been using them over 20+ years!

Review 2 (2024-06-11 - Rating: 5)
I called Roto Rooter in Tyler for a clogged drain and they came out the same day! John came out and was very professional, kind, efficient and quick. He ended up replacing the old outdated copper pipe with pvc and it is working amazingly now. I would use them again and absolutely would recommend to others! Great service!

Review 3 (2024-10-28 - Rating: 5)
We were impressed with the service we received today. Josh and Zach were professional and friendly. Both were knowledgeable and did an amazing job. We will definitely continue using this company in the future.

Review 4 (2024-10-30 - Rating: 5)
Friendly and helpful ladies answering the phones. They provided same day service. Our technician James did a great job explaining the problems and providing multiple solutions. They hydrojetted my sewer and did a free camera inspection. 10 out of 10 stars!

Review 5 (2024-10-30 - Rating: 5)
Hugest of shout outs to Zach and Josh. These guys were at my family home within 30 minutes of calling. They showed up , assessed my problems, and walked me through every step of fixing it. I recommend Roto rooter to everyone!

Review 6 (2024-10-07 - Rating: 5)
James and Josh replaced a kitchen faucet at our rental house as requested by my wife Janet, the landlord. Everything was done professionally, and the new faucet works great. Thanks, guys!(new review for latest service call) Sean did an excellent job on clearing a clogged sewer line for Janet and Kristi today - thanks!

Review 7 (2024-11-18 - Rating: 5)
Josh was professional, knowledgeable, and efficient with his time. As a provider, he was pleasant to talk to and comfortable to have in my home. Would recommend!

Review 8 (2024-11-11 - Rating: 5)
I call the best in town.mr Sean G is work experience is awesome smart guy no job is too small . He fixed the drain pipe that I had previously worked on it thank you very much God bless 🙏 recommend to everyone roto rooter 👍🥰

Review 9 (2024-12-06 - Rating: 5)
Josh came out and quickly figured out our issue. He was polite, professional, and thorough. Highly recommended.

Review 10 (2024-11-12 - Rating: 5)
Zach was very knowledgeable and polite! Did a great job and fixed the problem. Definately will recommend.

Review 11 (2023-09-26 - Rating: 5)
We have Jacob here fixing are toilet/pluming leak.. he is very nice and professional and did an amazing job we had a leak yesterday and had it fixed in a timely manner thank you so much Jacob for the amazing job

Review 12 (2024-11-30 - Rating: 5)
Timely service... Very knowledgeable and offered options. Ill definitely use their services again. Thank you

Review 13 (2024-10-29 - Rating: 5)
Josh was are plumber, vary nice and professional and got the job done fast.

Review 14 (2024-11-07 - Rating: 5)
John was very professional and friendly. He did a awesome job today

Review 15 (2024-10-07 - Rating: 5)
Fast same day service. Sean was very professional and clearly answered all questions. Highly recommend.

Review 16 (2024-12-12 - Rating: 5)
Great Customer Service. Came out same day and Was able to determine the problem and get it fixed.

Review 17 (2024-10-31 - Rating: 5)
Thank you roto rooter.Service was well preformed.5stars to your guy.will let you do all my plumbing work

Review 18 (2023-08-17 - Rating: 5)
Called local Roto Rooter about two drains being clogged and was surprised that service could be provided the same day. Technician was courteous, friendly, and professional. He answered my questions politely. One drain was completely cleared, but the other will require extensive work due to age of house and plumbing. Will definitely call them again for service.

Review 19 (2024-12-13 - Rating: 5)
Excellent service! The tech was awesome and very professional.

Review 20 (2024-11-29 - Rating: 5)
Josh was knowledgeable and fast. Great customer service

Review 21 (2023-07-20 - Rating: 5)
Called so many others with no response these gentlemen were prompt, thorough, and personable. Checked the pipes, ran the camera, and found the culprit within no time. What a relief! Their professionalism is hands down the best well worth the money and reasonably priced. Jacob and Chaze are the best they explained what they were doing and what they found and how it could be remedied. Will definitely keep their contact info handy.

Review 22 (2024-01-02 - Rating: 5)
Roto rooter Tyler is the absolute best! We have used them for five years now and they are consistently quick and honest! Sean is incredibly professional and extremely knowledgeable and honest about any issues we have had with multiple properties we own. Their rates are very fair, they show up when they say they will and they are hands down the best. -Tx Properties llc

Review 23 (2024-12-11 - Rating: 5)
Josh was very professional, will recommend to my friends.

Review 24 (2023-03-16 - Rating: 5)
When I called they got a tech over to fix our issues super fast. Jacob helped fix all of our issues he was kind and respectful of us and our home and did a great job communicating his plan with us. We have had bad plumbers in the past that just patch issues. But Jacob really wanted to fully fix everything for us and do it correctly. We will be using them from now on!

Review 25 (2023-05-30 - Rating: 5)
Jacob was very professional and helpful. He also showed us what to do for the maintenance so this doesnt happen again. We have lived in this house about 3 years and these sinks have never drained this well. Oh and it was done in record time! I will recommend them to all our friends.

Review 26 (2024-10-30 - Rating: 5)
Friendly customer service, experienced technicians and prompt service. Highly recommend!

Review 27 (2023-07-21 - Rating: 5)
Had an exterior pipe break, I thought I was going to be without water for a while. They came the next morning and got it fixed quick for an extremely good price. Very impressed with the service and timeliness I do recommend!

Review 28 (2023-04-28 - Rating: 5)
I had a major blockage that we could not fix. I called Roto-rooter and they came out same day and on time. Our technician, Jacob, was extremely knowledgeable and professional. It is nice to see a company that still takes pride in their work.

Review 29 (2023-03-16 - Rating: 5)
We had a wonderful experience with our tech Sean. He was professional, courteous, and quick. He let us know the pricing up front, and had our issues fixed speedily. It was actually a pleasant experience!

Review 30 (2023-07-11 - Rating: 5)
Jacob came out and did a fantastic job with our sewer line. Not only was he thorough in diagnosis, but he was incredibly communicative about what we can do to prevent further issues. Great work!

Review 31 (2023-04-11 - Rating: 5)
Jacob got out here the same day a got the work done in a timely manner he was up front about everything. Very thankful for Roto getting out here so fast & Definitely will be using for any future plumbing needs! Edit- The only dislike I do have has nothing to do with Jacob or his work. It’s the fee for using a debit card, Most people do not have big sums of cash on them these days.

Review 32 (2023-02-08 - Rating: 5)
Keith came out to our house to clean a mess discovered when wed opened up the ground for a septic installation. He did what he could, then scoped to figure out what was our problem. He was knowledgeable and clear in giving us our options going forward, and so professional the whole time. For sure well ask for him again, GREAT service.

Review 33 (2023-10-04 - Rating: 5)
Would highly recommend RotoRooter for all plumbing needs. The office staff was extremely pleasant to deal with, technicians were on time, friendly, and efficient at helping me with my needs. 5 star rating forsure.

Review 34 (2023-07-25 - Rating: 5)
The two guys that showed up were very professional and got the job done! I made an appointment online the night before and they were here at 1 pm the next day with the problem fixed! I highly recommend them for any of your needs!

Review 35 (2022-10-01 - Rating: 5)
Jacob arrived on time. Immediately got to work. I was concerned they weren’t going to be able to find the correct valve assembly, but they stayed at it until they did. Jacob lit out to get it, returned promptly and finished the job. He did a great job of carefully removing my grass, and then putting it back. Can hardly tell he had to dig up some of my yard.

Review 36 (2023-04-14 - Rating: 5)
Was having an issue with my shower drain ( master bathroom) and Jacob came out. Jacob had come before to clear a drain and I cannot say enough great things about him. Professional and thorough is only part of it. I will only use Roto Rooter and Jacob for any plumbing issues that may arise

Review 37 (2023-06-25 - Rating: 5)
Had a pipe burst in my well house. Roto Rooter arrived early on a Subday and completed the repair. Technician was courteous and professional. Will definitely call them again

Review 38 (2023-04-28 - Rating: 5)
It took a couple of times but Jacob was able to find the leak and got it fixed. So glad to finally have found the problem. From Diane in the office to Jacob our plumber we will definitely be using Roto Rooter again for any problems.

Review 39 (2023-03-23 - Rating: 5)
I rarely do reviews, but this entire experience was so good, I felt it really warranted a review. From speaking with Diana at the office to the technician, Jacob, everyone was incredibly professional, friendly and efficient. I would recommend to anyone needing plumbing help. Would absolutely give more than 5 stars if I could. Thank you all for the help!

Review 40 (2023-05-28 - Rating: 5)
We were very thankful that he came on a Sunday. He was very professional, and explained the cause of the problem and how he was going to repair it. Great customer service, and a job well done!

Review 41 (2023-03-17 - Rating: 5)
Sean, was very polite and responsive. He explained everything he was doing and was honest and very thorough. Would call again and request him. Sean was a great guy and very helpful with my plumbing.

Review 42 (2023-03-09 - Rating: 4)
They got to me in a very decent time. The technician that came out was super nice. Very friendly, very respectful and it is job very well. A little expensive but I was very happy whenever my septic was running again

Review 43 (2023-08-22 - Rating: 5)
Sean came out and helped us today. He came in and explained everything for us and got the job done quick. I would highly recommend him and this company.

Review 44 (2016-03-23 - Rating: 5)
I called Roto-Rooter and Zach answered the phone. He was very nice and made me laugh! He was happy to get me some help before my situation got worse. What was even better is that Zach told me he would have someone out between 10am - 12pm. He called back 30 minutes later and said his guy was on his way. GREAT!!! Bill showed up and he was very nice and gave me lots of valuable information! He was even patient with me when I wanted to relay information to my husband! Bill gave me upfront opinions and I did not feel like he was trying to take an advantage of me. Bill fixed my problem and I was happy with the price! Guess what? My problem is still fixed!!! I can not say that with the last plumber I used! Very Very Happy with Roto-Rooter in Tyler!

Review 45 (2023-05-07 - Rating: 5)
Jacob was fantastic! Walked me through each step. Made me feel comfortable with all the work with his explanations. Honest and great service!

Review 46 (2023-07-13 - Rating: 5)
Sean and Chaz were awesome! They found the break in my water line within minutes and completed the repair in record time. Top tier customer service.

Review 47 (2016-04-21 - Rating: 5)
Service technician name was David. He never tried to rush to finish, took the time needed to perform the task requested, was completely professional and respectful. I had a not so pleasant experience with this company in the past, but David has changed my opinion of Roto-Rooter. I will definitely call again if needed.

Review 48 (2016-03-05 - Rating: 5)
Greg the rotor rooter plumber was great, very courteous! He did a great job on clearing out my tenants house drains. Greg came in a very timely manner. Price was right compared to others plumbers Ive had in the past that charge me more for the same service. Ohhhh, I would differently hire them again!

Review 49 (2016-03-03 - Rating: 5)
My husband and I could not be more pleased with the services Roto Rooter provided for us. The technician, Greg looked at the problems we had, provided a very fair and quick cost, and completed the repairs to our complete satisfaction in a professional and timely manner. Would recommend them to anyone who asked.

Review 50 (2023-08-05 - Rating: 5)
My toilets were not flushing and backed up in to the tub. They came the next morning and fixed it. Very impressed with their professionalism and responsiveness.

Review 51 (2016-07-22 - Rating: 5)
We have constant plumbing blockages and Roto Rooter is the first and only company I call! They are prompt, friendly, fair and go out of their way to resolve the problems quickly. One tech even stayed to help clean the overflow from the bathrooms because I was 8 months pregnant and he didnt want me to have to do it. This company is outstanding!

Review 52 (2018-03-24 - Rating: 5)
I cant say enough good about this company!! Seriously, Im waaaay out of their way (De Berry) and had what turned into a massive issue. They were incredibly prompt, professional, competent, wonderful to work with both scheduling over the phone as well as in - person, and went well above and beyond assisting me in my problem and clean up. I never thought Id be writing a review about a plumbing service, but in this case I will sing their praises to anyone who will listen. Im terribly sorry I didnt catch the name of the sweet lady on the phones who pulled strings to get me scheduled, but the technician Tim was so very awesome! I cant recommend enough!

Review 53 (2016-03-18 - Rating: 5)
Thank you Roto-Rooter for coming to the rescue. My sewage was blocked and backed up. I have only one bathroom and needed help fast. I called after 1:pm and in a couple of hours Bill came out. He was friendly and reassured me that he could take care of the problem. In about 40 minutes i was up and running again. I am a senior citizen and was happy to pay Bill with a smile.Its not often you get good service even after you pay for it. Thanks Bill.

Review 54 (2015-12-18 - Rating: 5)
Roto-Rooter contacted me that my assigned plumber was on the way, and he arrived in a few minutes. He was very polite and got right to work diagnosing my problem. In fact, he discovered our problem within about five minutes...the same problem that other plumbers were unable to find. We were very pleased with the service, and his courteous and professional manner. We will definitely call Roto-Rooter again!

Review 55 (2016-02-06 - Rating: 5)
We called Roto-Rooter early in the morning to take care of a back-up in our master drain. The lady on the phone was courteous and booked a technician to come out that morning. Greg, our technician, came out and quickly solved the problem and then gave us tips on how to keep our system healthy. Greg was great ... polite, friendly, and professional. He explained everything he did and why it needed to be done and how to help prevent similar problems in the future. He made a plumbing repair about as pleasant as it could be.

Review 56 (2016-07-23 - Rating: 5)
This review is of Davids work from the Tyler Texas Roto-Rooter Plumbing & Drain Services. After moving from Ohio we arrived at our new home in Texas. Six toilet flushes and one shower later we discovered the septic system was not receiving waste. We contacted several companies to resolve the problem. Roto-Rooter of Tyler did respond to our location which is outside their normal service territory. David discovered the soil pipe had separated from the improper original installation in 2001. David stated normally he would get assistance for this job which would require an additional day. Understanding our situation he worked diligently digging four feet down by hand to the separation. Temperature reached 95 degrees yet David continued. He resolved our problem while working in very strenuous conditions. He was very courteous and answered our many questions and concerns. We are extremely satisfied with Davids performance.Thank You David

Review 57 (2024-02-26 - Rating: 5)
Would recommend Roto Rooter and Sean over and over!! Kitchen sink was clogged and Sean came out and took care of it all! Super fast too!

Review 58 (2023-10-09 - Rating: 5)
Came out right away and fixed our clogged septic line. Professional, prompt and knowledgeable! Would definitely recommend them!

Review 59 (2016-07-20 - Rating: 5)
We were amazed at how quickly David arrived after our phone call for help. They got in and replaced our disposal and some pipes and finished so quickly. We absolutely could have not been more pleased with the work they did.

Review 60 (2019-07-30 - Rating: 5)
“I just want to thank our technician publicly. It was a weird afternoon. We showed up to my house and right after we got started I found my daughters cat laying unresponsive on the front walk. Later we learned that the cat had been bitten by a venomous snake. The Roto-Rooter technician quickly got his work done and helped me get out of there ASAP so I could get to the vet. This has little to do with plumbing, but everything to do with everyday life. I appreciate the responsiveness of our technician in a difficult moment. Appreciate the good work and will call yall again when I have a problem. By the way... the cat is fine... and maybe a little wiser!”

Review 61 (2015-12-30 - Rating: 5)
Bill provided both the free estimate and subsequently the installation. He is extremely knowledgeable and conscientious of the quality of his work. He was also very interactive with me, explaining what he was going to do and then, later, asking me if his layout of the faucets was acceptable or did I want it changed. He ran into complications during installation (none of which was his fault) and I never heard him complaining to himself or directly to me. The problems caused a 3 hour job to turn into a 6 hour job. He honored the 3-hour estimate and I didnt have to pay more. I would definitely hire this company again.

Review 62 (2016-11-05 - Rating: 5)
The technicians (Greg and Alex) were punctual and professional. The problem was fixed in a short period of time. I was provided instructions on how to prevent the cold water algae from building up in the drain line off of the air conditioner. They did a great job!

Review 63 (2023-05-14 - Rating: 5)
Service was very professional and technician courteous. He took the time to explain what was to be done and afterwards demonstrated plumbing was free draining again. I would recommend this service to others.

Review 64 (2016-08-03 - Rating: 5)
I had a rather complicated problem with a clog in a 2 inch water line which served as a drain between my wash room and kitchen. I had my usual plumber over a 3 day period and he is an excellent plumber but when he admitted defeat he referred me to Rotorooter. Billy from the Bossier City office was sent out Friday July 22. He arrived on time and quickly informed me he would be here until my problem was resolved. Because the water line was apparently installed with a joint going in wrong direction this was a major ordeal and it became necessary to call his boss to bring additional equipment to eventually clear the line. Throughout the job, both men were courteous and professional, even though temperature was extremely high and they had to spend a lot of time outside. I am very impressed with this company and the patience and commitment shown while in my home are extremely hard to find these days. I highly recommend Roto-Rooter to anyone looking for professional, competent service with a smile. My prayer was certInly answered because my 89 year old mom lives with me and the drain line affected was crucial in meeting her daily needs. Thank you so much for a hard job well done.

Review 65 (2015-12-21 - Rating: 5)
The plumbers were fantastic! When the first plumber determined that he would need more guys to help fix the issue, the others arrived in no time and worked until the job was 100% complete. They were all courteous and professional, and got the job done in record time.

Review 66 (2023-05-03 - Rating: 5)
Roto-Rooter helped to solve the mystery of flooded rooms at the East Texas Crisis Center. Very friendly and professional. Definitely recommend their services.

Review 67 (2016-01-04 - Rating: 5)
Called on 12/30 and Greg came the next day (New Years Eve). He was very personable and professional and went the extra mile to make sure my drains were clear and running smoothly. Very pleased with the overall service call.

Review 68 (2023-10-08 - Rating: 5)
I tried everything and could not do it myself, so I called Roto Rooter of Tyler, Texas. Jacob came sooner than I ever thought possible and did a fantastic job. I could not be more pleased!

Review 69 (2016-01-29 - Rating: 5)
I was more than happy with the service I received from Bill. He explained the costs upfront, and worked quickly, and fixed the problem. He seemed knowledgeable and quite skilled. I plan to use Roto-Rooter again.

Review 70 (2019-04-03 - Rating: 5)
If your having plumbing issues in Tyler dont bother with any one else! We had someone come out and try to clean our pipes to prevent the sinks from backing up but they werent able to fix it! They said we would need a whole new repiping and it would be $5000! We called roto-Rooter and they came out same day diagnosed the correct problem and fixed it on the spot! They also helped us with our broken disposal and gave an estimate and options on it! We had them out the next day to remove the diapodis and repipe under the sink for around $500 for everything!. I wish I would have called them sooner.

Review 71 (2017-05-05 - Rating: 5)
After calling the local plumbers and giving them 24 hours to respond i called Roto-Rooter. It was late in the day but around 3 hours after i called Roto-Rooter had a Tec at my door. He was nice and polite and had the job done in a short hour. The cell service at my house is not the best. So he could not accept my card. Roto-Rooter was nice enough to accept my out of town check. I like to shop local when i can. I was not able to do that because none of the local plumbers ever called me back. I am satisfied knowing i helped a local earn a paycheck. Thank you Roto-Rooter. After a hard days work that shower sure felt good.

Review 72 (2016-02-23 - Rating: 5)
I had a toilet that was loose and shaking. Called on Sunday morning David was out that afternoon and had a new toilet that same day. He was very courteous and professional. He didnt waste any time installing the new toilet. Awesome job

Review 73 (2017-03-30 - Rating: 5)
We had an issue with a clogged sewer line, it was very late in the evening when i called Roto Rooter, the immediately put a call in to the plumbers on 24 hr call. Within 45 mintues, a plumber named Bill called. He was willing to come to our house late in the evening to fix the issue. Bill was respectful, very helpful, and very nice. We highly recommend Roto Rooter Plumbing!

Review 74 (2015-12-22 - Rating: 5)
On Monday, December 1st, 2015 A serviceman, by the name of Gregg meet my husband and I to discuss problems we were having with a septic tank. The tank is approximately 48 years old. Gregg appears to be knowledgeable of possible options we may have. He was able to temporarily correct the problem by snaking a line through a pipe in the roof. We discussed installing a a cleanout after the holidays and possibly replacing the underground pipe running from the house to the septic tank.He was very professional and knowledgeable about our problem.We will definitely use his services again and I would not hesitate to recommend the company and Greg. Nice to have a service person you can depend on.

Review 75 (2016-04-07 - Rating: 4)
Had trouble getting a plumber to come to my house to change out two water heaters. Roto Rooter did but charged extra for outside the city limits of Jefferson. One of those policies implemented during that $4.00/ gal gasoline period that then was never rolled back when gas went down. That aside the plumber who did arrive and completed the job was courteous, professional and pleasant. He did a wonderful job and was in and out in only three 1/2 hrs even though he was allotted two hours by the home office. Would recommend Roto-Rooter for your plumbing need if you can afford the extra mileage expense.

Review 76 (2016-02-03 - Rating: 5)
The Roto Rooter technician (Bill) came out in a timely manner and was able to successfully complete a job that another company was unable to complete. The other company also wanted me to do thousands of dollars worth of unneeded work to unstop my plumbing. Roto Rooter did a fantastic job and saved me money at the same time! Thanks Bill!

Review 77 (2021-04-21 - Rating: 5)
After 2 weeks with a clogged kitchen drain and 3 plumbers later, our problem has been resolved.We did have to wait a couple of days, but it was well worth the wait. I highly recommend this company.

Review 78 (2023-06-05 - Rating: 5)
Technician was very friendly, knowledgeable, and professional. He went right work and did an excellent job with the plumbing job and clean up.

Review 79 (2018-02-05 - Rating: 5)
I have used Roto Rooter 3 times, the last time during the icy weather. Every time they have been prompt, courteous, did the job in a timely fashion, and very knowledgeable. I would advise any one to use them for your plumbing needs.

Review 80 (2020-01-18 - Rating: 5)
There was no after hours charges, he was on time, fast working, professional and knowledgeable. He was able to find the problem and fix it quickly! Will definitely only be using roto-rooter from now on!

Review 81 (2023-06-13 - Rating: 5)
Great work by Jacob and Chaz. Very professional, explained every detail of what needed to be done before and during the work. Would be glad to have them come back again.

Review 82 (2015-12-29 - Rating: 5)
Great timely service, polite, friendly and knowledgeable service man. Went extra mile to use camera to show me a problem in our main line. Last plumber just cleared line and left. I appreciate the extra effort of Roto-Rooter man.

Review 83 (2024-11-22 - Rating: 5)
Very polite. Excellent service.

Review 84 (2016-04-18 - Rating: 5)
Excellent service. David was efficient and repaired my problem. I want to keep him in my files as my preferred technician in the future. I will always use and recommend this company. It has renewed my faith in plumbers.

Review 85 (2024-11-04 - Rating: 5)
Provided great and fast service! Fixed the issue!

Review 86 (2023-11-02 - Rating: 5)
Fixed my garbage disposal in less than 5mins!! Pricing very reasonable. Very pleased with the services

Review 87 (2023-05-17 - Rating: 5)
Chaz was incredible! So efficient and personable-felt like an old friend! So thankful for the quick response and being willing to come out at 10pm!

Review 88 (2016-01-11 - Rating: 5)
Excellent knowledge to address the problem. Very friendly and a excellent representative for the company. Work done on time, efficiently and in a careful manner to the surroundings. Totally satisfied. The costs were the same as the estimate. JFM

Review 89 (2023-04-15 - Rating: 5)
Jacob came out to clean a line and found it broken. He used a camera and promptly located the source of the break, dug it up and remedied the problem.

Review 90 (2019-09-12 - Rating: 5)
I had a mishap installing a drain stopper and roto rooter was very prompt, professional, and courteous in fixing my mistakes. Mr. Bill was outstanding and I highly recommend. Thanks again.

Review 91 (2023-06-19 - Rating: 5)
Jacob was very professional and got the job done quickly. Will not hesitate to use them again.

Review 92 (2023-07-08 - Rating: 5)
Jacob was great! Prompt and kind even on hot Saturday in July. Great service!

Review 93 (2023-03-16 - Rating: 5)
I was very impressed with the service we received. The technician was professional and hit the job done in a timely manner! Will use again!!

Review 94 (2023-05-26 - Rating: 5)
My Technician Jacob was fast, very professional and very very helpful concerning some other plumbing issues! GIVE THAT MAN A RAISE!!

Review 95 (2016-01-10 - Rating: 4)
Plumber was polite; however, we didnt receive any paperwork or manuals on the toilets. Went online to register products and had no model numbers, etc.

Review 96 (2023-06-14 - Rating: 5)
After having a company try to fix our drain 4 times with no luck, this company was here and fixed it within 30 minutes. Recommend!!

Review 97 (2016-07-20 - Rating: 5)
Greg did an outstanding job unclogging the sink. He had to get creative since we have no clean-outs. After a lot of hard work - away went our troubles down the drain!

Review 98 (2020-10-31 - Rating: 5)
They came to replace a pipe under the kitchen sink for draining water. They were well equipped with spare parts. They were prompt and professional. Accomplished the task within a very short time.

Review 99 (2016-11-25 - Rating: 5)
Even though our call out took a couple of hours the people we nice and friendly and were professional and did a really good job and explained everything before progressing. We really did enjoy our experience and now have water.

Review 100 (2023-05-20 - Rating: 5)
What could have been a weekend disaster was remedied quickly. Pricing same on weekends as in weekdays. 5 stars.

Review 101 (2023-05-04 - Rating: 5)
I highly recommend this company!!! The guys were very professional !!! Super nice and very knowledgeable!!! I give them a 10+. Thank you so much for coming right away!!!

Review 102 (2023-05-16 - Rating: 5)
Mr. Jacob came by to unclog some issues. He was very curious, professional and proficient. Excellent!!

Review 103 (2022-05-27 - Rating: 4)
Technician was excellent. Very attentive to detail. Dealing with home warranty company handicapped the performance.

Review 104 (2021-04-26 - Rating: 4)
The only reason I didnt give it 5 stars is because :a) took 2 data to get our call returned, and b) it took them two days to snake our lines because they showed up at the end of the day and didnt come back until the next afternoon.

Review 105 (2024-11-21 - Rating: 5)
Very good

Review 106 (2024-10-22 - Rating: 5)
Josh did a great job!!!!

Review 107 (2023-05-09 - Rating: 5)
Jacob was great. Explained everything he was doing and gave helpful tips/education

Review 108 (2023-07-27 - Rating: 5)
These guys are awesome and respond quickly and Jacob is great everytime he comes out!

Review 109 (2016-07-15 - Rating: 5)
Had an emergency this morning (leaking toilet!) and Roto-Rooter sent someone out within the hour. Thanks Greg for for your friendly and fast service!

Review 110 (2015-10-31 - Rating: 5)
The technician, Greg, was very prompt in arriving, and very thorough in completing the job under inclement weather. Very pleased with Roto-Rooter.

Review 111 (2023-03-31 - Rating: 5)
I recommend this company to anyone in need of plumbing repairs they had great customer service and take pride in the work being performed I was very pleased with the results of the repairs that were made by Jacob

Review 112 (2015-11-12 - Rating: 5)
David was The plumber that Roto-Rooter sent out. He was professional, on time, and very courteous. Thank You.

Review 113 (2023-06-10 - Rating: 5)
I had a stoppage in my bathrooms and this company came to my rescue. I am so grateful for Roto-Rooter.

Review 114 (2023-05-22 - Rating: 5)
Jacob our tech was very knowledgeable and resolved our issue. Would 100% recommend

Review 115 (2016-03-18 - Rating: 5)
Bill always does a great job for us. When we call they are here promptly and take care of our issue right away.

Review 116 (2015-11-16 - Rating: 5)
Called on a Monday morning and a plumber was at my home in less than an hour. Great customer service and resolved my plumbing problem quickly and easily.

Review 117 (2023-05-15 - Rating: 5)
Repaired a leak in the wall behind toilet showed up on time worked quickly cost was less thank expected

Review 118 (2023-11-09 - Rating: 5)
Will was very helpful, informative and professional. I would recommend this company to anyone.

Review 119 (2016-01-02 - Rating: 5)
Great Customer Service. Had main drain back up issues over the Holidays and Greg was here super fast and took care of everything right away.

Review 120 (2023-05-15 - Rating: 5)
Sean was awesome! On time, fast, professional and fixed the problem! Thank you!

Review 121 (2018-01-30 - Rating: 5)
Very professional, knowledgeable, and dependable. I highly recommend this Roto-Rooter for anyone who has plumbing needs.

Review 122 (2017-06-23 - Rating: 5)
Great response time. Technician was polite, knowledgeable and checked in and out upon arrival and competition of work.

Review 123 (2018-06-09 - Rating: 5)
Prompt, professional and competent. Not as expensive as some other plumbers I have used. I recommend using them.

Review 124 (2016-02-23 - Rating: 5)
Arrived when expected on Sunday! Excellent service with full explanation of process. Nice person.

Review 125 (2015-12-01 - Rating: 5)
I called that morning and they had said well be there as soon as possible , and thats exactly what they did! There workers are very nice and of course helpful.

Review 126 (2022-06-22 - Rating: 5)
Sean and Jacob took the time to replace our leaky faucet and cleaned up ! Super professsional!

Review 127 (2016-01-07 - Rating: 5)
Prompt, professional and excellent! Even in the middle of the night.Could not have had a better experience! The best!!

Review 128 (2021-02-08 - Rating: 5)
Fast service friendly staff price is comparable to other plumbers in the area for main line clean out

Review 129 (2016-07-14 - Rating: 5)
Greg, as usual, was pleasant, efficient, and effective. He is a professional and a pleasure to deal with.

Review 130 (2023-10-19 - Rating: 5)
Jacob worked quickly and was able to unclog shower. He left the site very clean and tidy. Recommend!

Review 131 (2023-02-24 - Rating: 5)
Chun was very professional and made me feel at ease.

Review 132 (2023-07-10 - Rating: 5)
Professional and courteous, responded quickly and arrived promptly.

Review 133 (2023-04-20 - Rating: 4)
Showed up early. Good communication. Very professional

Review 134 (2023-05-10 - Rating: 4)
Very prompt professional and friendly service. Will use again in future!

Review 135 (2023-10-09 - Rating: 5)
Thank you very much. Came out quickly and got the job done. Very diligent and professional

Review 136 (2023-04-15 - Rating: 5)
Jacob did a wonderful job of finding the problem and fixing the problem. I sincerely recommend him for his job knowledge and professionalism. If he was my worker, I highly would recognize his skills and more on his record his excellent dedication and job abilities. Tell him job well done.

Review 137 (2023-06-26 - Rating: 5)
Excellent customer service! Definitely recommend.

Review 138 (2023-05-03 - Rating: 5)
He was very Professional! Someone I would definitely recommend to assist anyone.. his attitude and respect level is awesome.

Review 139 (2023-03-16 - Rating: 5)
Sean was a great technician. We called in a panic when we noticed a leak under our house. He was very responsive, respectful and explained the entire process so we weren’t out of the loop. I am so thankful that he was able to fix the problem.

Review 140 (2023-05-29 - Rating: 5)
My drain line was leaking under my kitchen sink in the wall they come in. They repaired it. No leak did a really good job fast very courteous very professional will recommend to anybody.

Review 141 (2023-03-25 - Rating: 5)
Good job. Jacob was very professional and nice. Glad they were able to get out quickly.

Review 142 (2023-05-05 - Rating: 5)
Yes, Yes, Yes. I called this Roto-Rooter Company out and they came out really fast and unclogged the drain. They were very friendly. And gave me good advice. I will be calling them again for my company We Rv Champions.

Review 143 (2016-04-06 - Rating: 5)
Came out to fix our clogged tub a few hours after contacting them (on Easter Sunday, no less)

Review 144 (2023-08-04 - Rating: 5)
Great work, explained everything, good value, honest. Need rental property repaired and they really went out of their way to help me get it fixed same day.

Review 145 (2023-12-18 - Rating: 5)
Did a great job with helping with everything!!

Review 146 (2023-04-16 - Rating: 5)
Very friendly people. Fixed pipe quickly. Very pleased

Review 147 (2023-03-30 - Rating: 5)
Tyler was very courteous and professional. He explained everything he was going to do before it was done.

Review 148 (2022-03-29 - Rating: 5)
Everyone did an excellent job. No problems.

Review 149 (2023-08-08 - Rating: 5)
They at the personal touch yet professional..

Review 150 (2023-05-12 - Rating: 5)
Wonderful experience & very quick!! Thank you!!

Review 151 (2016-07-10 - Rating: 5)
Greg was prompt, courteous, and very efficient in unclogging our main drain line. He came within 30 minutes of the call on a late Saturday afternoon. He also thoroughly explained each action that he was taking including the pros and cons of the procedure which I appreciate. I will definitely use his services again when needed.

Review 152 (2016-07-29 - Rating: 5)
Excellent service, on time, finished my job in an efficient manner. I cant say enough great things about Greg, Zach and their team. They worked all day from 8:30-6 or 7 every night to finish my job so I could have water again. I definitely will call again if I need them

Review 153 (2016-12-03 - Rating: 5)
Customer Service was right on target. We had a Sunday situation and the young lady that answered the phone was helpful and told me right when Greg would be arriving. Greg himself was very nice and helpful. He was able to fix our problem quickly and advise us on what to do to keep it from happening again. Great job!

Review 154 (2016-02-10 - Rating: 5)
After 5 different plumbers telling me that I will need to replace my sewer line due to a large oak tree in my front yard, i decided to do it and i wanted a reputable company. I chose Roto and Greg came out to do the work. He was very professional and super friendly. I felt very comfortable with the entire process and he was always happy to stop and chat with me about what he was doing and how the process was coming along. He understood how big of a burden this was on my financially and actually was able to complete the work under what the quote was. I would recommend Greg to anyone in the area!

Review 155 (2023-09-27 - Rating: 5)
Expensive but worth it to have a functional bathroom

Review 156 (2018-08-24 - Rating: 5)
These are professional plumbers and are a delight to work with. The entire staff is courteous and responsive, from the dispatcher to the master plumber, and the general manager. They are prompt, efficient, and “get the job done and done well!” I highly recommend Roto Rooter for serious plumbing needs.

Review 157 (2015-12-20 - Rating: 4)
Roto -Rooter does the job right, but be prepared to pay a lot of money.

Review 158 (2016-11-04 - Rating: 5)
Great customer service. Arrived on time and completed the work quickly. When I had an additional issue, they came back to fix it within an hour of my phone call.

Review 159 (2023-03-28 - Rating: 5)
Plumber was ver informative and professional

Review 160 (2023-03-28 - Rating: 5)
Good job. Came immediately after call.

Review 161 (2016-01-20 - Rating: 4)
Scheduled an appointment on line for the next day. Didnt hear from anyone the next morning. Picked up the phone and called, Bill showed up in less than an hour. Very professional and courteous. He knew exactly what to do after I explained the problem. There was a small problem, I had no cleanout for him to work with. He worked through it as if no problem existed. A couple of hours of work for the price I got. Im am a happy camper. I would definitely call this company back again for their services.

Review 162 (2023-05-23 - Rating: 5)
Awesome guys wold highly recommend

Review 163 (2016-03-17 - Rating: 5)
Bill was our tech for today and as always, he has done work for us several times, Bill was courteous, considerate and knowledgeable. He is also looking out for his customers pocket book. Thank you Bill.

Review 164 (2023-05-01 - Rating: 5)
Very friendly and helpful would recommend

Review 165 (2016-02-08 - Rating: 5)
Gregg Ralston responded to our need quickly and solved the problem. He was very friendly and professional. I would definitely recommend him to family and friends.

Review 166 (2016-02-12 - Rating: 5)
The faucet in our bathroom sink would not stop running, even with the handles in the off position. The service tech (David) came out to fix our problem, but , after trying for quite a while, he was not able to get the water off, due to a problem with the meter. He suggested we call the city, which we did. The next day, the City worker came out to turn the water off, and David came back out. He fixed the problem with our faucet, and waited for the City to come to turn the water back on, so he could make sure there were no leaks or other issues. We really appreciated his time and extra effort to get things right.

Review 167 (2015-10-30 - Rating: 5)
The plumber that Roto-Rooter sent out was professional, on time, and courteous. He found 2 other problems with the system that was unrelated to the call. He fixed the initial problem and gave me estimates for the other problems. He offered a few choices and ideas without pressuring me into making a decision right now. I always appreciate that kind of service.Downside is they are on the expensive side.

Review 168 (2015-12-31 - Rating: 5)
There is nothing like coming home very early Tuesday morning after Christmas to a drainage clog in my main line and water backing up in my tubs! So I called the company that we use at work.Keep in mind this is around 2am; the dispatch guy had the plumber call me back within 5mins of my call. The Plumber was at my house in less than 30 mins. While he was there he gave me a lot of useful tips on how to solve the problem in the future if this happened again. He was very friendly and extremely professional; esp. for someone working out in 40 degree weather at 2:30 in the morning.I would Highly Recommend the location in Tyler, TX to anyone!Thank you again for your fast and friendly service!!!

Review 169 (2016-03-19 - Rating: 5)
Greg was here on time, explained what needed to be done and completed the job professionally and for the dollar amount quoted.Thank You

Review 170 (2016-03-17 - Rating: 4)
Greg was prompt, courteous and knowledgeable.

Review 171 (2023-06-12 - Rating: 5)
Great experience!

Review 172 (2019-10-18 - Rating: 5)
Bill is superbly courteous and fair. Thank you

Review 173 (2023-06-15 - Rating: 5)
Jacob was the greatest in everything

Review 174 (2023-05-09 - Rating: 5)
Technician was friendly and helpful.

Review 175 (2015-12-14 - Rating: 5)
I scheduled an appointment on 12/12/15, on line, and Dustin came on Monday 12/14/15 to fix the hot water line leak. Thanks. Ive used Roto-Rooter for quite some time.