Roto-Rooter Plumbing & Drain Services

Located in Richmond, Indiana

Address: 814 E Main St #10, Richmond, IN 47374, United States

Phone: +1 765-239-1811

Rating: 4.9

Services

On-site services
Online estimates
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-19 - Rating: 5)
Job was done professionally as described! Jay was very pleasant and explained things through the process of the water heater installation. I would highly recommend Roto-Rooter.

Review 2 (2024-10-08 - Rating: 5)
Steve was awesome. He explained everything and fixed my drain issues in a very timely manner. The price was reasonable and I appreciate the entire experience. He made some recommendations of ongoing maintenance. Thank you so much.

Review 3 (2024-09-24 - Rating: 5)
Im beyond pleased with the service I received today. Josh, my technician went above and beyond to help with the issue with my bathroom drain. He was super knowledgeable, and answered every question I had without hesitation. The level of care that he showed impressed me. From now on, I will be requesting Josh and will use Rotor-Rooter for all my plumbing needs.Give that guy a raise!!!! He knows his stuff and isnt scared to get dirty! Thank you so much for fixing the issue in a timely manner!

Review 4 (2024-09-02 - Rating: 5)
Very pleased with their work and services! We had a plumbing issue the city said we had to take care of (said it was our responsibility not theirs, Union City WD). When our service man Joshua came out, he was very friendly and informative. He as well contacted the city and managed to get a hold of someone in regards to our issue. Because of the holiday, we were going to have to possibly wait a couple more days, but he made everything possible to get this fixed the same day! We will definitely be contacting them back for any future issues that we may experience. 24hour service 😃

Review 5 (2024-12-12 - Rating: 5)
Roto Rooter and its service staff have always been completely reliable, personable, and professional. Their drain cleaning processes have always been completely effective and result in immediate, total improvement. They have been my go-to drain clearing service since I first tried them several years ago.

Review 6 (2024-12-02 - Rating: 5)
Josh did a great job saving Thanksgiving for my family. He was efficient and knowledgeable and got us back in working condition quickly. Very pleased with the service.

Review 7 (2024-08-29 - Rating: 5)
We had a tub drain that wasn’t draining at all. I had one plumber scheduled to come in and they never showed. I called Roto Rooter and they were excellent! Completely thorough and on time. Great communication and Josh was incredibly helpful and did a great job fixing our tub and replacing the drain cap.

Review 8 (2024-08-30 - Rating: 5)
The technician who came to my place of residency was very professional. I showed the technician a short video of the situation, and he took pictures on where things were at before he started the job. He told me what to do to prevent the problem from happening again, and made sure the water was flowing good. I was pleased on how everything was done. I would hire Joshua Workman, (if he is available) from Roto Rooter again to do any type of plumbing work on anything else plumbing related at my place of residency.

Review 9 (2024-09-02 - Rating: 5)
Josh arrived on time (on a Sunday, holiday weekend) and was very knowledgeable in helping us find the leak that we had. He repaired it the same day answered all of our questions. Highly recommend!

Review 10 (2024-06-28 - Rating: 5)
The guy that came was great! Got the work done and thoroughly explained what was going on and the things I need to look out for in the near future. My first home and Ive used roto rooter for both my furnace and water heater now. Excellent service both times!

Review 11 (2023-01-09 - Rating: 5)
Would definitely recommend. Great value for the work performed. Timely, good quality work and very kind workers. Replaced all cast iron piping with PVC in our commercial property

Review 12 (2024-08-09 - Rating: 5)
Ty bailey did a fantastic job. Identified the issues and was quick and efficient at fixing us up. Not once did we feel uncomfortable about his integrity. Will be asking for him specifically in the future.

Review 13 (2024-09-30 - Rating: 5)
Brad was fast, efficent and personable. Great service and explained everything. Austin explain everything and gave options. Both were great highly recommend

Review 14 (2024-08-14 - Rating: 5)
I had a very serious issue and your technicians were as thorough and honest as could be. I appreciate honesty so much I will use Roto Rooter again no doubt

Review 15 (2024-11-29 - Rating: 5)
Very nice young men... did a good job explaining things to us.. and very polite and did there work quickly.

Review 16 (2024-12-28 - Rating: 5)
The tech was very niceand professional. I will definitely recommend them to anyone.

Review 17 (2023-09-12 - Rating: 5)
Roto-Rooter got me in in short notice and the crew that came out to change my water heater was professional and knowledgeable. They did a fantastic job in a tight space and were in and out in a flash!

Review 18 (2024-06-06 - Rating: 5)
The technicians who took care of our problems could not have been any better. They were very cordial, and did not hesitate to show us any problems that may show up in the future.Honesty and thoroughly explained all the new features that they installed.With no hesitation we would recommend all of then for well deserved promotion and a nice raise.

Review 19 (2024-12-31 - Rating: 5)
The technician was very friendly and informative about my home plumbing issues.

Review 20 (2024-11-15 - Rating: 5)
They cleaned up another plumbers mess partially by the plumbing itself but not the other but thats okay we will get that taken care of they did really well I was very appreciative of what they done for me

Review 21 (2023-03-13 - Rating: 5)
Service was quick and quality, its a bit on the pricey side but what you pay is what you get. Before, all of this was mediocre and patchy work done by the owners we bought our new house from and overflowed, leaking where a proper seal to the sink drain was never placed. Our technician showed us everything that needed fixed and some more that we had not even noticed before. Would recommend for major jobs.

Review 22 (2024-12-31 - Rating: 5)
We appreciate how quickly he came and how fast he worked. Great job.

Review 23 (2024-12-19 - Rating: 5)
Jay and Ben were great. Professional , knowledgeable & efficient. Highly recommend

Review 24 (2024-08-14 - Rating: 5)
Said o had alotnof damage done that my water softener exploded and that I needed new walls floors and cabinets so we sent it to my home owners insurance awaiting lreply from insurance I was thankful for roto rooter I would not have had any idea to turn it into my homeowners insurance sure hope they will fix it

Review 25 (2024-04-24 - Rating: 5)
Josh was extremely polite. A very hard worker very knowledgeable very patient when I had questions to be asked and he answered him very nicely. He is a big asset to your company and he’s very friendly and smiles. That’s very hard with the type of field that he’s in he did an excellent job, I’m very pleased

Review 26 (2024-04-17 - Rating: 5)
We were very pleased with Austins work at our home. He was very polite and knew exactly what to do. He did a great job getting our basement drain unclogged and water running through again. We would definitely use this business again.

Review 27 (2024-06-24 - Rating: 5)
Brad was very timely, courteous, and efficient at his work. Great guy. Have had Roto-Rooter do several jobs. Always satisfied. Thanks again.

Review 28 (2024-11-21 - Rating: 5)
I can’t recommend Brad Haskett enough! He went above and beyond by coming in hours earlier than his scheduled appointment to help clean out my 4-inch main drain. His dedication to customer service is unmatched, and his work ethic is truly commendable.Not only did he tackle the job with professionalism and expertise, but his friendly and approachable personality made the entire experience stress-free. Brad took the time to explain what he was doing, ensuring I understood the issue and how he was resolving it.The quality of his work speaks for itself—efficient, thorough, and done with care. It’s rare to find someone who genuinely takes pride in their craft while maintaining such a positive attitude.If you’re looking for someone reliable, skilled, and personable for your plumbing needs, Brad is the one to call. I’m beyond satisfied and will be recommending him to everyone I know. Thanks again, Brad, for your outstanding service!

Review 29 (2024-09-07 - Rating: 5)
Austin was great, very helpful and professional will definitely call your company again if I need help

Review 30 (2024-11-10 - Rating: 5)
Arrived early, helpful and informative. Helped me get my issue solved so I could turn my water back on.

Review 31 (2023-06-08 - Rating: 5)
I can’t thank Roto-Rooter enough for their outstanding and amazing generosity! They turned a difficult and disappointing situation for me into a Kiss from Heaven! By going so far above and beyond the call of duty for their customers, they may sometimes lose financially, yet Roto-Rooter will gain eternally because their service and HOSPITALITY was a gift that is nothing short of a MIRACLE for me! I believe that we reap what we sow, and this Roto-Rooter business is planting goodness and grace in a world sorely in need of more LOVE! Thank you thank you thank you!!!

Review 32 (2024-11-27 - Rating: 5)
I am always pleased with the knowledgeable technicians Roto-Rooters sends out. And they are always speedy.

Review 33 (2024-08-27 - Rating: 5)
Great service showed up promptly got straight to work. Price was amazing and it was after normal business hours.

Review 34 (2024-09-13 - Rating: 5)
Wonderful service did an amazing job ! Dustin was a great person , it was a pleasure to meet him

Review 35 (2024-03-25 - Rating: 5)
Ive been in Richmond for around 9 months and have had Roto Rooter out for 2 separate issues, and both times have been impressed with the promptness and service.The service techs have been excellent at communicating the issue clearly and laying out options. Never have I been pressured to take the most expensive approach just for the sake of it, nor have I been pressured to leave any kind of review. Back in Texas, that was a common thing, a discount in exchange for a good review, a disgusting practice in my opinion.I highly recommend Roto Rooter.

Review 36 (2023-11-16 - Rating: 5)
Phenomenal service starting with the first call. Extremely friendly, and honest while doing exceptional work. Kasey was awesome! Literally replaced my sump pump in 45 minutes to include removing the radon cover and replacing. Plus, they provided insights on battery backups and my current water system backup (which isn’t that good). Heck, they even reminded me to call my insurance company to ensure I am ensured for basement floods.

Review 37 (2023-10-20 - Rating: 5)
Rick and Josh were great, they worked around my schedule, took care of our issue the same day, AND diagnosed my issue quickly. A+ service! They were very professional and respectful. I will continue service with them in the future.

Review 38 (2024-05-01 - Rating: 5)
Always there when we need them. They legit worked from 11pm the day before all night with an emergency to our city. Then still came over to my house at 12p the next morning to fix our underground water leak. They got it done within 3 hours, they were super nice and friendly.

Review 39 (2024-02-06 - Rating: 5)
As always, quick reliable trustworthy services. Charles made time and quickly was able to travel over an hour to my house same day, diagnosed the problem and addressed all of my questions and concerns. Everyone I have communicated with has been extremely pleasant, respectful, and timely with responses including but not limited to Chris, Cory, Cash, Colton, etc. anytime there is a problem with my plumbing I know exactly who to call and the value of that is beyond words.Thank you Guys!

Review 40 (2024-12-29 - Rating: 5)
Professional, quick service. I recommend 100%.

Review 41 (2024-10-18 - Rating: 5)
Went above and beyond for us on getting us a lower price second time using them there always great

Review 42 (2023-03-26 - Rating: 5)
Response time was fantastic. They sent a professional right away to clear our drain. Darrick was incredible. He was polite, informative, and quick. He kept trying until he got us fixed. This is our second time using this company and both times I’ve been super impressed. I highly recommend. It’s worth every penny!

Review 43 (2024-12-09 - Rating: 5)
Responsive, friendly, and affordable- even on a Sunday night. Highly recommend.

Review 44 (2024-03-28 - Rating: 5)
Great customer service. He explained everything he was doing and what it all meant. Very relatable and caring about the customer. Made sure customer was comfortable with everything and gave customer every option. 100% would recommend to everyone.

Review 45 (2024-07-10 - Rating: 5)
On time, very professional and knowledgeable. Repaired water leaks and replaced needed parts quickly and efficiently. Highly recommend this company.

Review 46 (2024-11-04 - Rating: 5)
Excellent customer service, great communication, and work completed without any major issues.

Review 47 (2024-07-05 - Rating: 5)
Very professional and detail oriented. Did a great job explaining everything and showing pictures of before and after the job was complete.

Review 48 (2024-06-06 - Rating: 5)
Truly some of the best customer service I have had in a long time. Jay got my issue fixed quickly and was so incredibly helpful and kind. Could not be happier with my service.

Review 49 (2024-04-22 - Rating: 5)
Ben & Tony were very professional, friendly, and trustworthy! Explaining all that was needed and gave us options to choose instead of just stating tge most expensive thing had to happen to remedy our issues. Great job, thank you guys!!

Review 50 (2024-07-29 - Rating: 5)
Arrived within 2 hours to diagnos the issue. Professional and knowledgeable. Cost was reasonable.

Review 51 (2024-07-13 - Rating: 5)
Has someone come out and check out our toilet, he was very knowledgeable, very nice, and an honest worker. Highly recommend!

Review 52 (2024-01-20 - Rating: 4)
My pipes froze. I was able to thaw them out, but one of them burst. I turned water off, called Roto-Rooter, and they were able to come out within 2 hours and replace the pipe that burst. Very friendly, courteous and helpful. He even put some insulation on the pipes (that I already had). He was quick.He got our water back on quickly. And on a Saturday!!!

Review 53 (2024-08-07 - Rating: 5)
Rep Austin was very courteous and explained problems. Fixed what he could and got higher help for what was needed add’l.

Review 54 (2024-03-13 - Rating: 5)
Seth came out and checked out my problem and the same day Chase came by with an estimate. Both were extremely polite and professional and explained my options in terms I could understand. I look forward to continuing this project with them.

Review 55 (2024-05-24 - Rating: 5)
I had 3 plumbers here to find (and fix) the source of a sewer gas smell in my house. All were professional and explained every step of the smoke test, then let me see the leaks for myself. Ive used them for years and Ive always been happy with Roto Rooter.

Review 56 (2024-01-19 - Rating: 5)
Rep was very polite and thorough. He outlined options and answered my questions in a clear and precise manner. The price was competitive. I will definitely use Roto Rooter again.

Review 57 (2024-04-07 - Rating: 5)
We had a great expirience with Roto-Rooter. Our technician Seth Lucas was fantastic. He was very informative, friendly, and professional. Everything was done in a timely manner and was a great expirience!

Review 58 (2024-04-25 - Rating: 5)
Technician was knowledgeable and polite. H e answered all my questions. I am confident that he is capable of completing the service task, if I choose Roto-Rooter.

Review 59 (2023-06-09 - Rating: 5)
Trent did an excellent job. He came in and assessed the situation and promptly got me set up with the services I needed. He knew who to call and walked me through the process thoroughly and with a great demeanor! Thank you!! The restoration crew was fantastic! All the guys - Chris, Eric, Trevor, Ben - were kind, great to work with and did a thorough job to help resolve my issues. Thank you all so much - I apologize if I missed anyone. They are all the best!

Review 60 (2024-07-15 - Rating: 4)
Very good service. Most helpful and informative I have had for clearing drains.Especially good for fast service.

Review 61 (2023-10-09 - Rating: 5)
Very pleased with my service. Kasey did a wonderful job explaining everything to me and fixing our plumbing issues. Thank you so much, will definitely use you guys again and recommend to other customers.

Review 62 (2024-01-08 - Rating: 5)
Austin was outstanding. He showed at the scheduled time and promptly addressed the issue. He made sure the worksite was clean before departure. Pleasant and thorough, I would use Roto-Rooter again should the need arise.

Review 63 (2023-11-29 - Rating: 4)
We had a major job to be done that was a major shock to us. The majority of the guys were outstanding! We had one that asked us what time we went to bed, we told him between 9 and 10 he said no problem we’ll be out of here by then. They left at midnight without saying another word to us, they we’re working in the garage right on the other side of our bedroom so we couldn’t go to bed and we had to close the garage door when they were done. Poor communication and customer care! Very unhappy with that and we had to be up for work at 5 am the next morning! For the amount of money we had to pay they should have wined and dined us not abused us like that.

Review 64 (2024-11-04 - Rating: 5)
Seth was so nice and was so professional we are looking forward to seeing him next week to get the new pipes put in thank you Sherry and Ray Dickerson

Review 65 (2023-11-10 - Rating: 5)
This company was very responsive and timely in their help. They were able to work with me to get the service that I needed and it was very much appreciated! I would recommend to anyone that needs a plumber 100%. They were very polite and professional, kept a conversation going as they were working and made sure to inform me of the issues and possible future issues as they went. Thank you Roto-Rooter.

Review 66 (2024-03-07 - Rating: 5)
I appreciate the professionalism and support from Casey at Roto-Rooter today... He showed me respect and candor with the new softener that was better than any other company for plumbing.... Thank you so much. I will tell everyone to call roto-rooter first before any other plumber. Thanks again.

Review 67 (2023-12-23 - Rating: 5)
Seth was amazing. My husband and I had a serious sink issue, and Seth handled the situation amazingly. It was a breath of fresh air to have someone be so professional and personable at the same time. As a landlord, we will be calling Roto-Rooter for all of our plumbing needs!

Review 68 (2024-05-11 - Rating: 5)
Billy and crew had excellent customer service and was very honest in conversations. Unfortunately, I didnt qualify for their financing but if I could afford their service I would recommend RR.

Review 69 (2023-10-14 - Rating: 5)
Excellent service. Have to say one of the best experiences I have had. Technician very knowledgeable and if they cant fix the problem,they wont charge you but will do their best to help you find the problem. Highly recommend. Free estimates and no basic or hidden fees.

Review 70 (2024-12-09 - Rating: 5)
Brad is very friendly and helpful in the job and for advice re: maintenance.

Review 71 (2024-03-02 - Rating: 5)
The technician, Austin, came out and was able to unclog the basement drain and tell me the possible solutions to prevent it from happening again. He was really informative and was really kind. Would definitely use their service again. 🙂

Review 72 (2023-11-08 - Rating: 5)
Our original technician was out on the day of our appointment- They squeezed us in with another technician who was in the same area. He still arrived within our original appointment timeframe, was very knowledgeable, fixed our issue within 5 minutes AND did not make it feel rushed even though we weren’t technically on his workload today! Thank you Kasey!

Review 73 (2023-07-26 - Rating: 5)
We had a major sewage issue in our basement. Cameron was the first responder and was so kind, patient and understanding when he came out in the middle of the night to help. He made sure I was well taken care of when he didn’t have to. Above and beyond.Austin, Chris and their entire cleanup crew were very friendly and professional when disinfecting every surface and helping us sort through our damaged belongings. They helped us figure out our insurance, which was a nightmare, and fought for us the entire way. I felt like we were their number one priority and that was such a blessing in a stressful time. 10/10 would recommend Roto-Rooter!

Review 74 (2024-03-18 - Rating: 5)
Josh was very professional and transparent. Provided reasonable explanations and cost before doing any work. Hell be back to tomorrow to finish up.Thanks

Review 75 (2024-03-08 - Rating: 5)
Very friendly employee you have there. A pleasure to have him doing the work for us. Did a great job, kempt us informed and explained his work.

Review 76 (2023-11-28 - Rating: 5)
Josh is the best. He is friendly, nice, very helpful. He fixed it. He also explained everything to us. Would definitely call for him again! A+++

Review 77 (2024-01-13 - Rating: 5)
Brad was awesome!! So curtious, polite, and so helpful in explaining our problem and how he could fix it. So very glad he was the one that came to take care of the problem.Thanks again Brad!!!

Review 78 (2023-05-08 - Rating: 5)
Charles was our technician today. Started off great with a phone call to ask if he could head our way a little early since he was only 15 minutes away. Charles was super professional and friendly. He explained everything to me that he was looking at and his plan to unclog both drains. He did an awesome job even though we had a pretty stubborn drain. I would definitely recommend Roto Rooter for you plumbing needs and if you could ask for Charles I would. Thanks for the hard work and I will definitely be using them in the future.

Review 79 (2024-02-26 - Rating: 5)
Mr Wolfe explained all of the work that had been done and answered my questions and concerns. I’m not sure how Roto Rooter gets all of their great employees but they all gave me piece of mind. Thanks again for your help and super quick response!!!

Review 80 (2023-10-11 - Rating: 5)
Seth was professional, friendly, got the job done and gave me options and a heads up for further repairs that may be needed at a later date. Im not sure what other peoples costs would have been, but being able to start from square 0 with my sewage line and fix my issue for at least 6 months, where they have a warranty for having your drains jetted, is worth the price I paid

Review 81 (2024-11-20 - Rating: 5)
They came in and fixed the issues quickly and professionally!

Review 82 (2023-08-01 - Rating: 5)
We LOVE our Roto-Rooter people! Every time we’ve had to call they’ve been SO FAST at responding and helping us! So glad for their quick response and helping us navigate what to do in situations very new to us!

Review 83 (2024-01-22 - Rating: 5)
We had a couple of water pipes bust on us, a technician came out and bypassed the problem pipes for me, but was way over priced, I watched a video and fixed a $2700 problem for under $100. Still we appreciated what the technician did for our situation and would use them again if needed

Review 84 (2024-05-02 - Rating: 5)
Dustin did a great job in diagnosis and replacement of our disposal, cleaning out our line, and even found a leak we had no knowledge of! I highly recommend them.

Review 85 (2022-06-23 - Rating: 4)
Tech was absolutely fantastic. Office not so much. Originally told between 8-10pm arrival at 3:30 in the afternoon on Friday. Called around 9pm said between 10pm-12am. No one shows. Call in the morning around 7am and couldn’t find details of our previous calls. Call back around 8am and was told tech on their way. Finally shows up around 11:30am. He was great and was able to clean the line. Told I would be contacted for a post video of line. Never heard from them on Monday I finally had to call them to set up the post videoCame today and televised the lateral all went well. Tech was on time and very efficient. Very satisfied with the final work.

Review 86 (2024-06-25 - Rating: 5)
Great service and great people. Could not have asked for any better. Would recommend them highly.

Review 87 (2023-11-25 - Rating: 5)
Steve was very personable and professional. He was quick and got the job done. Would 100% recommend Roto-Rooter for any plumbing needs!

Review 88 (2023-09-30 - Rating: 5)
Steve did an amazing job getting our drain opened up and working right again - in less than 30 minutes. We appreciate the quick response time, same day appt on a Saturday!

Review 89 (2024-01-03 - Rating: 5)
Brad was very pleasant and helpful. Explained what was happening and offered to get someone to come over tomorrow to give us better detail as to what we are dealing with.

Review 90 (2023-09-02 - Rating: 5)
We called on a Saturday with a concern of our main water valve leaking. Charles came out later that day. He was very professional with answering all of our questions and concerns. He changed out our main water valve, then returned a week later to complete upgrades on the water lines. Awesome job!

Review 91 (2023-08-03 - Rating: 4)
This is now the second time Ive had the pleasure of working with Brad on a bad luck scenario with my plumbing. He does a fantastic job and he doesnt leave until its DONE. The only reason I didnt rate the service as a 5 star was because of a how a service manager handled the project. The issue I had was a leak localized to one area but for some reason, the service manager wanted to over-quote the job for significantly more than was necessary. After expressing concerns about this, Brad was able to cut out the unnecessary work and save me over 28% of the cost. Brad gets 5 stars, the service manager does not.

Review 92 (2024-12-24 - Rating: 5)
Austin was great! Very helpful

Review 93 (2024-05-29 - Rating: 5)
Billy and the other technician were absolutely wonderful! They answered all of my questions and I felt more at ease with what is going on.

Review 94 (2024-02-06 - Rating: 5)
Rick was very professional. A true pleasure doing business with. I cant say enough good things. Definitely worth every penny!

Review 95 (2022-12-02 - Rating: 5)
Awesome service and very affordable. If youre in need of plumbing help please dont hesitate to call Roto Rooter. Ask for Jay he was terrific and explained everything he was going to do and got the job done fast. Great guy and terrific service. Keep up the great work guys. Highly appreciated. Hopefully we dont have another plumbing issue but if so Ill definitely be using Roto Rooter again for any plumbing issues and Jay is the man for the job. Truly thankful for your service.

Review 96 (2024-04-19 - Rating: 5)
SethWas very polite and he explained everything he did so I could understand. He was very professional and I’m happy with the job he’s done.

Review 97 (2023-05-26 - Rating: 5)
Needed a gas line ran to hook up a pool heater. Dustin came out, explained to me the best way to go about it and had me scheduled the next day. He was timely and did an excellent job just in time for us to enjoy a warm pool on Memorial Day.

Review 98 (2023-05-23 - Rating: 5)
They came out ahead of schedule and quickly and efficiently got my toilet back working! They were very clean about the job and made sure to be very communicative during the entire process. Would 100% recommend.

Review 99 (2022-04-02 - Rating: 5)
We used the online appointment scheduler and received a call in less than an hour. While our issue is considered an emergency, we opted to have them come the next day. Our technician, Steve was phenomenal! He got our downstairs bathroom in working order fast! He called us beforehand and was able to come early. He identified our issue and was upfront with costs associated with it. I highly recommend Roto-Rooter if you need plumbing issues resolved quickly and appreciate upfront transparency on costs

Review 100 (2024-01-17 - Rating: 5)
Customer service was amazing, Seth was incredibly knowledgeable and immediately got to work and within a few minutes had us up and running again. 100% have my business from here on.

Review 101 (2023-10-27 - Rating: 5)
Brad came out and got orr shower hooked up and everything is working better than ever! Plumbing may not be cheap, but man is it worth it. You dont realize just how nice it is to have a working shower until you suddenly dont. He even got some of the shoddy old tubing (from the previous owners attempt at being a handyman) replaced with the proper parts, and hooked up shut-off valves for the shower intakes as well.If you need a plumber, go with Roto-Rooter. Some of the best folks Ive worked with!

Review 102 (2023-05-06 - Rating: 5)
Jay Degeyter was great. Hes always so helpful and willing to go the extra mile to make sure everything is working correctly and smoothly. Him and his partner, whos name I forgot sorry, made sure everything was working before they left the house after repiping our downstairs. They checked all of our faucets and even replaced one of the seals so everything wad running properly. Over all satisfied with Roto rooters for replacing our pipes for us.

Review 103 (2022-12-19 - Rating: 5)
Jay called prior to the appointment, sowed up on time, was at my house for less then :60 and solved the problem. He was clean, well-groomed, professional, and competent. A refreshing change from some of the supposed customer service Ive seen lately.

Review 104 (2023-07-15 - Rating: 5)
I had called another company and they told me they would call when they were on their way, its been 5 days and I still havent heard from them. Anyways on day 2 I called Roto Rooter, they fit me in on the same day and showed up exactly when they said they would. The employee was super nice and explained everything.

Review 105 (2023-02-15 - Rating: 5)
Had a sink backed up. Called a number of places who said theyd have a plumber call us, but none ever did. Reached out to Roto Rooter, and they were here in about 3 hours (coming from another job in a couple of counties away). Rick arrived, took a look at what the issue is, and then dealt with it quickly and efficiently. He was very personable as well as very knowledgeable, and explained everything that was going on and how it would be fixed. The sink has never drained so quickly during the 15 years that weve lived here. Would certainly use Roto-Rooter again, and very much would recommend Rick K. 10 star technician on a 5 star scale!

Review 106 (2023-12-13 - Rating: 5)
Great service free inspection and multiple quotes..multiple options to choose from to cover the issues was helpful as well. Thank you for coming out. Hopefully we can get started soon 🙏

Review 107 (2024-07-09 - Rating: 5)
Came out and had me unclogged in 20 minsThe tech was very knowledgeable

Review 108 (2023-10-24 - Rating: 5)
Jay with Roto Rooter is amazing. He is very efficient and knowledgeable. Would recommend him for any job especially when looking for professional work.

Review 109 (2024-10-04 - Rating: 5)
Great service. Very detailed and super helpful in deciding what priorities you need fixed. Up front with pricing. Highly recommend.

Review 110 (2022-07-26 - Rating: 5)
I needed service as soon as possible. It was late Friday afternoon and I knew it was going to be hard to get someone. I had called around and no one could come until Monday. I called Roto-Rooter and they said they could come that evening. I was so relieved. They were great and so reliable!

Review 111 (2022-12-30 - Rating: 5)
Rick and Derrick were awesome technicians. I believe they went above and beyond their call while helping with me a service at my house. I came home to an outside hose leak the night prior and Rick came to the rescue to shut my water off to stop the leak and give me an estimate for the repair. He returned the next day with Derrick and completed the repair afterwards another leak sprang up from my shut off valve in which they turned around and fixed that just as quick. Thanks guys!!

Review 112 (2022-10-09 - Rating: 5)
Had a water heater fail and they responded quick. Ben G. was our technician and he was extremely helpful. He found us a quick solution and took care of everything before he left. Highly recommend!

Review 113 (2023-03-11 - Rating: 5)
The technician was very helpful and preformed his job with excellence. Thanks again and well call for your services again and recommend Roto Rooter to friends and family.

Review 114 (2024-01-05 - Rating: 5)
He arrived earlier than expected. Worked efficiently. Explained what he was doing. Gave me an estimate. Cleaned up his work area. Very nice young man.

Review 115 (2023-11-24 - Rating: 5)
Josh was a true professional. He explained everything and did a great job with my drain issue. Would highly recommend 👌

Review 116 (2022-09-05 - Rating: 5)
Every employee that came to work at my house was respectful and professional with me. I am glad I called them and decided to use them. This was stressful, but could have been much worse. They explained everything to me. I was amazed at how quickly they came and took care of the problems. I will definitely recommend them.

Review 117 (2024-01-15 - Rating: 5)
Seth was a pro. Came in and resolved the issue with efficiency and skill. Great job from him and his team!

Review 118 (2023-01-08 - Rating: 4)
Of course, during this last really 🥶 week of sub-zero temperatures, my old copper pipes burst. Your company (along with 2 others that I called) was so very busy on other emergency calls that no one could even come to shut off the main valve in my basement. When I could get a technician to come out and give me an estimate for repair 24 hours later my basement was flooded and there was 2 inches of standing water in the basement. The technician gave me a great detailed estimate and I really appreciated the fact that you charge a flat rate per hour for work. He even discovered that a new trim kit was needed for my tub. I always get several estimates for major repairs.I chose not to have your company do the repairs because having done my homework 🙃 I knew what the materials cost and I had a contractor friend who under bid the repairs.

Review 119 (2023-03-01 - Rating: 5)
Justin Ehresman and his team (Jay Poor & another gentleman) did an amazing job replacing iron pipes & fixing a shower. They were punctual, friendly, & professional. They made sure to do things right and I recommend hiring them.

Review 120 (2024-11-11 - Rating: 5)
Extremely knowledgeable and thorough. Very kind.

Review 121 (2022-10-02 - Rating: 5)
We called RR late on a Saturday afternoon. Dustin came out and corrected our main water line leak under the house pretty quick.Family friendly, courteous, and professional, you really couldn’t ask for anything more.Request Dustin Garmon.Guy does great work.

Review 122 (2022-05-23 - Rating: 5)
Had a sewage overflow issue in the basement lines were clogged Dustin did the work he was very prompt and worked on it for a couple hours and took care of the issue. He was very professional and explained things and he done an excellent job. I would highly recommend them to take care of everything.

Review 123 (2022-09-30 - Rating: 5)
Ben G. is a true professional. From the beginning, he asked the problem, identified it and solved the issue. He was very honest and upfront about what was going on and how to fix it. He explained in detail what needed to be done and explained in a way I would understand. Will definitely be requesting Ben G. if we need service in the future. He fixed our leaking toilet and are very satisfied with the results.

Review 124 (2022-06-07 - Rating: 4)
Rick came to my house and was very helpful on things that could go wrong and from his great inspection of my problem, he was able to tell me it was not my plumbing it was my shower curtain! Very honest man and company!! I would highly recommend to anyone and Rick Kistler Jr. was very respectful, on time with great advice, great inspection and service!

Review 125 (2023-01-08 - Rating: 5)
The tech checked our sewer cleanout and found no standing water. He asked me to flush all the toilets and run the tub water for 2 minutes. The water flowed through well. He advised me that he saw no evidence that the sewer line is plugged. I asked about having a camera run through the line. He suggested I could request a water jet cleanout, due to the 200 run, followed by a camera inspection. There was no charge for his inspection.

Review 126 (2023-01-23 - Rating: 5)
Jay done an excellent job. Clearly explained the process he planned to do in order to find and fix the problem. Then communicated the problem and how he fixed it. Very polite and respectful.

Review 127 (2022-12-20 - Rating: 5)
Jay was extremely helpful and thoroughly explained everything that he did. He also walked through our whole house to help point out future things for us to consider when updating our home.

Review 128 (2024-01-03 - Rating: 5)
Glen was great. Friendly and efficient, and was able to help me understand my various options for dealing with my plumbing issue

Review 129 (2024-01-10 - Rating: 5)
Rick and Brendan were great guys working in the cold to fix our pipe problems. Very efficient, polite and respective of my age.

Review 130 (2023-08-29 - Rating: 5)
Connor was very professional. He explained every step through the process. He spoke of options and what to expect. Wonderful job! Would recommend to everyone. Thank you!

Review 131 (2023-05-30 - Rating: 5)
Very helpful in not only the work they had done, but the entire process as a whole was very well mannered and taken care of. I’ll be going back to them for future issues until they have it all new!

Review 132 (2022-08-20 - Rating: 5)
Was able to come earlier than scheduled and was in and out. Upfront with pricing and didn’t try and “sell” me things I didn’t need. Kelley was great and easy to talk to. Will definitely be using this company from now on

Review 133 (2024-04-19 - Rating: 5)
Service was excellent! Ben & Tony were very polite, attentive to our questions and concerns.

Review 134 (2022-08-18 - Rating: 5)
This is our 3rd time using Roto-Rooter. Brad was efficient in determining the source of the leak and stopping it. Trent was courteous and professional in helping us with the initial step of the restoration process. We are happy that we called them for this issue.

Review 135 (2024-01-23 - Rating: 5)
Quick and easy! Provided great info on how to prevent next time and was very diligent in his work! Great service and great guy

Review 136 (2023-12-24 - Rating: 5)
Billy was very polite, went above and beyond to explain in detail what was needed and tried everything to help. Very impressed and would highly recommend.

Review 137 (2022-12-16 - Rating: 5)
Jay Poor was excellent, did a good job, communicated his arrival times, showed up early and was an effective, professional, and thorough technician. Very happy with the results!

Review 138 (2022-02-04 - Rating: 5)
Brad was great! Very knowledgeable and friendly! Called this morning and he was here this afternoon!!! He was outside in freezing weather,standing in snow,clearing a pipe with a smile on his face.... can’t ask for better than that!

Review 139 (2022-04-27 - Rating: 5)
Brad was super! He was prompt, kept me informed, and explained everything. He worked super hard to get our system going. I would certainly call Roto-Rooter again! Thank you Brad!

Review 140 (2024-04-15 - Rating: 5)
Excellent service time response and solved our problem quickly, will definitely use again if service is needed.

Review 141 (2024-04-20 - Rating: 5)
Joshua was on time, fixed fast, friendly, fair price. Best Ive plumber weve had.

Review 142 (2023-06-03 - Rating: 5)
Very pleasant to deal with. Very professional did great work, showed up on a weekend, no extra charge, you guys are on our GoTo list.

Review 143 (2022-07-07 - Rating: 5)
Had a few jobs completed by this team in the past. Brad Haskett & his trainee did an awesome job, as always! They had an incredibly difficult job removing a huge volume of tree roots from my line causing a very unpleasant, inconvenient & stinky back up!

Review 144 (2022-01-10 - Rating: 5)
Justin did an amazing job. He was extremely professional. The toilet I had happened to have a hairline crack in it and he didn’t hesitate to patiently wait while I went and got a new toilet.

Review 145 (2024-03-27 - Rating: 5)
Thanks Glen, you were very professional explaining every thing you were about to work on , and most of all thank you for your prayer, You went above and beyond, again thanks so much

Review 146 (2022-04-23 - Rating: 5)
Jeremy was on time, very professional and was respectful of our home. He went above and beyond what it took to fix our clogged septic pipes. I would recommend Roto Rooter and Jeremy to anyone needing this repair. A++++++

Review 147 (2022-12-08 - Rating: 5)
The guy was awesome! Installed the water heater in about an hour, I had hot water! He worked with me and was very helpful about my options! Will call again!

Review 148 (2023-06-12 - Rating: 5)
Experienced a plumbing failure and the team that’s handled my experience has been exceptional. Professional, engaged, and their experience shows. Went above and beyond. Appreciate you all!

Review 149 (2024-04-21 - Rating: 5)
Very friendly n helpful. Explained what needed to be done. Josh was awesome. Ty

Review 150 (2024-04-19 - Rating: 5)
Kasey was very nice and friendly, he told us our estate and was very thorough.

Review 151 (2022-01-01 - Rating: 5)
Rick came to my fiances and my house today and fixed the shower drain and he also walked us though other options we could do later on down the road to improve our plumbing. Over all a great experience, very professional, explainitory and helpful.

Review 152 (2022-09-11 - Rating: 5)
Mark W was professional and very informative. He let us know everything that was going wrong so we could fix it. He also helped us make sure we could get the water out of our basement!

Review 153 (2024-08-12 - Rating: 5)
Nice people.On time.Honest about everything

Review 154 (2024-03-15 - Rating: 5)
Patient kind and responded to my questions ended up just being a clogged basement floor drain no major drain issues will end up getting a drain plug to help keep it from happening again they were fair price for being out of town honest workers I was very pleased thank you..

Review 155 (2022-05-07 - Rating: 5)
Was very professional, informative, courteous, and explained everything. Felt confident that I was working with someone that knew what they were doing and honest. Would certainly use in the future and recommend to others.

Review 156 (2023-04-28 - Rating: 5)
They are very prompt and professional. They explained in great detail so I can understand what to expect! Im very excited to have this job completed!

Review 157 (2024-10-29 - Rating: 5)
Please with the promptness, very professional, and reasonable.

Review 158 (2023-08-02 - Rating: 5)
Those guy are the greatest they are real nice and very good the work they went above and beyond their work I’d hire them to everyone I know they are great workers are very pry and knowledgeable they need to be given hi five there thank you very much I’m just so happy thanks again tami and Lennie you rock

Review 159 (2023-04-10 - Rating: 5)
After having a bad experience with the 1st drivers not guaranteed their work was approached and taken care of by Austin and Justin run the camera through my line and found out what the problem truly was thank you very much for checking it all out and I do appreciate it. Thank you very much

Review 160 (2022-05-28 - Rating: 5)
The fella that stopped by the office today was very professional, he knew exactly what the issue was. Our problem is in need of more attention but he is taking care of it.Thankyou Roto Rooter for your quick response in helping our office.

Review 161 (2023-01-31 - Rating: 5)
Kasey came out faster than expected to let us know our pipes are frozen. He was very kind and courteous.

Review 162 (2023-04-18 - Rating: 5)
These guys are great !They are friendly knowledgeable,on time,they actually aim to do a good job! You just feel good about this crew working on your property!

Review 163 (2023-08-22 - Rating: 5)
Plumbers were great , experienced fast and knowledgeable. Restoration team was fast and very responsive. Top notch customer service.

Review 164 (2022-08-02 - Rating: 5)
I Couldnt figure out a water leak , the Tech named Justin came out and figured out the leak is outside the home , very friendly, knowledgeable, and presented me with several options on repair , I would not hesitate to call or use them in the future.

Review 165 (2023-06-26 - Rating: 5)
Kasey was great! Proffesional, thorough, and explored every possible option to fix our problem. 10/10!

Review 166 (2023-09-14 - Rating: 5)
Jay, Austin, and Brad was very helpful and informative. I would definitely recommend Roto-Rooter for any plumbing needs.

Review 167 (2023-06-28 - Rating: 5)
Very polite service and good work. They made sure the problem was fixed before leaving. Highly recommend.

Review 168 (2023-09-26 - Rating: 5)
The guy that came out Steve was the absolute best. They were able to get to me within a few hours and got the job done quickly.

Review 169 (2024-08-22 - Rating: 5)
Ben did a great job andwas very helpful

Review 170 (2023-04-28 - Rating: 5)
Austin and Rick, along with all their staff, who I unfortunately don’t have the names of, were fantastic from start to finish. Good, honest company.

Review 171 (2023-07-17 - Rating: 5)
The guys were very professional and made sure I understood every step that was taking place. They answered my questions and were very aproachable.

Review 172 (2022-02-07 - Rating: 5)
His very kind and Professional and always does great work if we need anything else done we would ask for him and the new guy was very great also.

Review 173 (2022-08-04 - Rating: 5)
Guys all kind. Willing to go extra mile to do great job...Cleans up mess when done. Very impressed. Worth the pay for the quality work done.2nd time used them. Shower installation next. 👍🏻👍🏻👍🏻👍🏻😊

Review 174 (2024-03-06 - Rating: 5)
Seth was professional and handled the job in a timely manor . Experience was excellent!

Review 175 (2023-09-19 - Rating: 5)
All aspects of the job we needed were repaired and explained before hand, very pleased with the representatives of Roto Rooter.

Review 176 (2024-06-07 - Rating: 5)
Very fast and efficient in every aspect…couldn’t be more pleased!

Review 177 (2024-04-19 - Rating: 5)
Same day service... Technicians were very friendly and got the job done!

Review 178 (2024-06-13 - Rating: 5)
Great place to go through, very knowledgeable employees, and more than willing to give you advice.

Review 179 (2024-05-14 - Rating: 5)
On time and knew what they were doing. Answered all questions very well. very good work.

Review 180 (2024-05-01 - Rating: 5)
Quick to come out get estimate and get work done and right with even helping saving money.

Review 181 (2024-08-19 - Rating: 5)
Really friendly professional service.

Review 182 (2022-05-27 - Rating: 5)
Trent messer the technician that came into my home was very good. Trent was able to pin point all of the problems I was having and identify the solution.

Review 183 (2024-06-08 - Rating: 5)
So far, so good. Job not done because of our schedule.

Review 184 (2022-12-19 - Rating: 5)
The gentlemen that came out did very good work it was very proficient they were very nice and Im really happy with the job that they did.

Review 185 (2023-11-18 - Rating: 5)
Great service, very friendly and knowledgeable. Also very transparent on service options and pricing. Highly recommend.

Review 186 (2024-10-03 - Rating: 4)
After the tech left, it started to acted up again

Review 187 (2023-09-19 - Rating: 5)
On time, great service, Great attitude. Would definitely use Roto-Rooter again. I was very impressed.

Review 188 (2023-11-13 - Rating: 5)
Very nice and gave information on the problem! Just a little expensive! I most defiantly will use them again! Walt Berry

Review 189 (2023-06-19 - Rating: 5)
Will always recommend them and will continue to use. Them everyone was great, especially Dustin and Chance!

Review 190 (2022-01-29 - Rating: 5)
Brad was professional and friendly. We are very pleased with the service that we received. We highly recommend Brad for any of your plumbing needs!

Review 191 (2023-10-12 - Rating: 5)
Seth explained everything in detail and even help me come with a plan on how to fix the issue and even helped me on how to set up payments