Bradley Mechanical
Located in Richmond, Virginia
Address: 313 E Broad St #122, Richmond, VA 23219, United States
Phone: +1 804-495-3509
Rating: 4.9
Services
- Repair services
Categories
- Electrician
- HVAC contractor
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-02 - Rating: 5)
Weve been using Bradley Mechanical for a few years now. The employees are always kind and courteous. They do a great job keeping our heating and air conditioning system running smoothly. -
Review 2 (2025-01-07 - Rating: 5)
The tech was amazing he didnt Canada make me feel stupid because I didnt understand things about heating and air and gave me tips. I thought I had no heat. I thought the heat was not working and he explained everything that I was experiencing and why and really took a lot of time he was outstanding and very professional, and I will definitely call him again -
Review 3 (2024-12-06 - Rating: 5)
This review is about the bi-annual service that is part of my 10 year (thats right-10 yr!! ) parts and labor warranty. The techs are well trained and very courteous/professional. AND... they are not in a burning hurry to check a few boxes and leave. All good stuff! I highly recommend Bradley -
Review 4 (2024-11-26 - Rating: 5)
Brian Leszcynski was awesome! Arrived on time, serviced our equipment and explained everything he did. He also reminded us about the extra services we receive when being a customer. I had forgotten about the plumbing and electrical services Bradley provides. Highly recommend!!! -
Review 5 (2025-01-07 - Rating: 4)
Ive used Bradley Mechanical for plumbing and HVAC service for both my house and my multiple rental properties for more than 20 years. They are competent, knowledgeable, prompt and professional and simply get the job done. -
Review 6 (2025-01-06 - Rating: 5)
Two year old system. Fan motor went bad. Called Bradley, technician came out two hrs later, troubleshooted issue. Tech went and got new fan motor, tech returned and repaired. All in a few hrs same day. Very pleased with service . -
Review 7 (2024-12-12 - Rating: 5)
I got my first 6 month service on my new system and Technician Dom showed up on time, was very professional, thorough and answered all my questions. I am very happy so far with the service I have received from the sales rep to the installers and the technicians. -
Review 8 (2024-11-05 - Rating: 5)
The tech that came out today and his help were very professional and did a great job. They both did great work and answered any questions I had. I would recommend them and the company to anyone that I who needs HVAC work or etc. Great guys -
Review 9 (2024-09-11 - Rating: 5)
Overall a great experience from the initial phone call to final installation of my ac pad. You have a great team! The guys were knowledgeable, polite, professional and friendly. The install was seamless and quick. They did a great job. -
Review 10 (2025-01-08 - Rating: 5)
Mason Wright is an excellent HVAC technician with superior knowledge. He got us out of the fix we were in on a cold snowy day. Thank you Bradley. -
Review 11 (2025-01-07 - Rating: 5)
Guys got here on time, went straight to work, kept me informed, and were very courteous. They answered all my questions straightforwardly. All of my expectations were either met or exceeded. -
Review 12 (2024-12-24 - Rating: 5)
They’ve been prompt, knowledgeable, and resolved every issue. Had my old system replaced and serviced by them since installation. Shout out to their tech Mason. -
Review 13 (2024-11-14 - Rating: 5)
On a cold morning w/o heat, Bradley was able to get to us by 8:30 am. Ryan quickly assesed our problem, made the repairs, and got our system up and running. Great job to everyone who made this happen! -
Review 14 (2024-12-10 - Rating: 5)
Cory was our service technician. He was polite, hard working and very thorough. We will askfor him the next time. He did a great job!! -
Review 15 (2024-11-14 - Rating: 5)
Bradley Mech was very responsive and had a technician at my home after lunch the same day I called. The technician, Frank, was extremely knowledgeable and solved my problem quickly. He also was patient in answering my questions. He explained what he was doing and why. I appreciate that. -
Review 16 (2024-12-06 - Rating: 5)
Bradley Mechanical provided next day service to my urgent problem. Ryan was very polite and did a great job diagnosing and solving the problem at minimal expense. -
Review 17 (2024-09-09 - Rating: 5)
Bradley Mechanicals staff is so knowledgeable, professional, respectful of your property, and friendly. They quickly respond to your call for help with super knowledgeable technicians who accurately diagnosis and explain the problems and your options. No pressure. No misleading hype. Hugely appreciate the knowledge and professionalism of their staff at every level, from the person who takes your call to the technician who shows up at your door. Highly recommend without reservation. -
Review 18 (2025-01-06 - Rating: 5)
Amazingly fast service, especially on a snowy day. Chad knew exactly how to get the heat working again. I highly recommend Bradley Mechanical. -
Review 19 (2024-09-04 - Rating: 5)
Our AC went out on one of the hottest, and probably one of the busiest for HVAC technicians, days of the summer. Steve was great. He came out within a few hours, diagnosed the problem, and we were back to being cool within 30 minutes. Great, friendly service. Thanks! -
Review 20 (2024-12-19 - Rating: 5)
This was my first time using Bradley Mechanical & was very happy with them. They arrived on time, got the work completed quickly. I will recommend Bradley to everyone. -
Review 21 (2024-11-26 - Rating: 5)
The technician arrived at the scheduled time. He performed the system checks to ensure the system was operating normally as well as cleaning coils. He asked if I had any questions before departing -
Review 22 (2024-10-04 - Rating: 5)
The tech, Andrew was really helpful and pointed out some things that I would never have noticed. He spent his time making sure I understood all of my options and all of the risks associated with my situation. Definitely recommend this company! -
Review 23 (2024-07-09 - Rating: 5)
Their technician Ryan came by on the same day that the call was placed. He got straight to work and used his ingenuity to tackle each problem that came up until our AC unit was operational again, all while in 95° weather! He answered all my questions and concerns; hes very knowledgeable and extremely professional. This is the exact service you hope for when your AC goes out in July. Fast and experienced, highly recommended, call them now! -
Review 24 (2024-10-18 - Rating: 5)
Our technician Andrew H was very professional and took the time to teach me a few thing about our new system that I installed. Heat was short cycling and he figured it out and got us up and running! Second time I had Bradley Mechanical come to the house within a few months. First time was to braze my lineset after I installed my own system. Both times they was very professional and very affordable. From these experiences, Bradley Mechanical are my go to people for my HVAC needs! -
Review 25 (2025-01-07 - Rating: 5)
Came promptly, even in lousy weather. Technician was knowledgeable and fixed the issue quickly. Price was more than fair. -
Review 26 (2024-11-10 - Rating: 5)
Both technicians were prompt, respectable, and informative during the inspection process. They made me aware of every step being taken. Awesome service. Highly recommend -
Review 27 (2024-07-06 - Rating: 5)
My AC quit in the middle of a heat wave. Jacob was awesome. He helped me save money by teaching me how to do a simple task. Unfortunately, after I did what he suggested, I still didn’t have AC. No problem! Jacob was back in a few hours, replaced a bad capacitor, and everything worked again. He was extremely polite and helpful and knew what he was doing. Scheduling was really easy too. It was a great experience. -
Review 28 (2024-08-05 - Rating: 5)
Highly recommend Bradley Mechanical for cuatomer service, punctual and quality of work. I called to schedule work on a suspected clogged AC condensation line. Service scheduled for the next day. Rafe Snelling quickly identified the issue, fixed it and gave me helpful information to prevent a recurrence. -
Review 29 (2024-09-01 - Rating: 5)
They were recommended to me by three people, and I found them to be prompt and professional. I like that you know who will be arriving at your home. They send a photo of the technician, and they keep you informed of their arrival time. Unfortunately, I will need a new unit!! But they got me running temporarily. -
Review 30 (2024-10-04 - Rating: 5)
Very thoughtful and efficient HVAC service. Our tech, Brian, did a great job! Bradley Mechanical manages our service schedule for us so we never get off track. -
Review 31 (2024-07-17 - Rating: 5)
My husband and I just moved into our new home and noticed the downstairs couldn’t cool down, I went online and googled HVAC companies in the area, not only did this company have great reviews but they had availability the very next day. The tech Rafe was able to fix our AC in 15 minutes and now we’re back to feeling comfy in our new home! Can’t recommend this company enough! -
Review 32 (2024-10-09 - Rating: 5)
The technicians were polite and respectful. They were efficient and found some issues that definitely needed fixing! They wore booties in the house and my wife loved that! Great service! -
Review 33 (2024-11-16 - Rating: 5)
Andrew arrived right on time. He was friendly, courteous and professional. He was quick to diagnose the problem and kept me informed through the whole repair process. My HVAC system is now working great! -
Review 34 (2024-10-01 - Rating: 5)
Called to schedule for a price quote, to replace my ac system. The office was pleasant and scheduled a guy for the next afternoon. 1pm, and 97*, Jason arrives (on time). Got a text, email & a call, notifying me of his impending arrival.You could see the heat had already been working on him. Very personable, honest, and with a big smile...Jason introduced himself. We shared some small talk...about how he likes to explain ideas/recommendations to the customer. Then, he proceeded into the infernoie attic, to inspect all that is baking. 30min later, soaked, Jason reappears and we share a few more ideas. Finally, a look at the outside unit. Job is done. We proceeded to share even more...and I learned quite a bit. It felt like a great conversation with a respected and trusted friend. I eagerly anticipate his proposals. I waited about 20min after he left, called the office, and thanked them for sending Jason.Oct 1st, update: Well, decided to go with Bradley!!! Julio & crew (Jayden, Branden & Shawn) did my install. They were professional, friendly and a pleasure to have around. Install took 2 days, as scheduled. Inspite of the close quarter attic work, the seemed to have fun.I have a higher Seer rated unit, with a better mfg warranty, and a longer PM agreement...than what i was quoted by other companies. Did i pay more??? Yes. But, figure in Rebate, Tax credit and warranties...not at all.Bradley Mechanical has exceeded my expectations. Very happy with my choice, and highly recommend BM, you will be pleased, too. -
Review 35 (2024-12-02 - Rating: 5)
We had Benjamin come out and do our inspection on both of our units. And he is just awesome. Does a wonderful job -
Review 36 (2024-08-08 - Rating: 5)
We had an awesome experience with Dakota today. He was thorough, respectful friendly and very knowledgeable. He represented your company well. Thank you! -
Review 37 (2024-06-25 - Rating: 5)
I recently had an issue with my HVAC seemingly not having power. The technician came out and quickly diagnosed and resolved. I was only charged the System Evaluation fee (which is on par with other companies in the area). Ryan Shaw did a great job; he was knowledgeable, courteous and quick. -
Review 38 (2024-06-13 - Rating: 5)
Everyone who has come out has been great. I had a different company come and tell me my unit was not fixable and went all last summer using window units and it was awful. When last winter came and my heat only worked on emergency heat, Bradley mechanical came out the same day I called and fixed in almost instantly so not only did I now have proper heat, I also have air conditioning again and didn’t need a whole new unit. I am on the plan where they come I think every 6 months to clean and make sure it’s working correctly and I am so thankful for this service because it gives me such a piece of mind. If you are on the fence on choosing a company, I can’t recommend them enough. -
Review 39 (2024-12-23 - Rating: 5)
It went great, Eric is going to be a real asset to your company. Bradley Mechanicals service has always been first class. -
Review 40 (2025-01-06 - Rating: 5)
Ethan was extremely knowledgeable and professional. I appreciated his truthfulness and fast service. -
Review 41 (2024-07-24 - Rating: 5)
Contacted Bradley Mechanical for a free estimate for what I thought was going to be a costly issue to repair. Their sale executive Ethan came out on time , very personable and professional, listened to my issues and investigated. He found the cause and fixed it right there. Other issues were discussed there was no pressure to purchase just exchange of valuable information for the future regarding my system.Will be contacting them when needed. -
Review 42 (2024-07-24 - Rating: 5)
The technician was very personable. When he saw my apprehension about the ac being out, he explained to me step by step what he was doing and the problem. He gave me options as to how to repair the unit rather than pressuring me like other technicians have done in the past. Afterwards, I did not feel taken advantage of like I did when I had “Michael and Sons” come out to service my home. -
Review 43 (2024-07-09 - Rating: 5)
Bradley technician arrived at my home on time, performed an evaluation to determine issue in a timely fashion. Pictures were taken before and after to show work and left work area clean as found. Very satisfied and will certainly call back when next issue arise. -
Review 44 (2024-11-07 - Rating: 5)
Excellent Service!!! My technician went above and beyond the call of duty cleaning and checking on my 3 machines. Everyone at Bradley Mechanical really should have 10 stars -
Review 45 (2024-12-04 - Rating: 5)
Steve, our technician, performed our May service inspection yesterday. Steve was prompt, courteous, and responsive to our questions and concerns. He was clean and efficient in performing his tasks. I would welcome him back anytime.Dominique was our winter service technician yesterday. He was polite, on-time, and informative. He performed his service, prepared the paperwork for me and was on his way. With cold weather on its way it is comforting to have Bradley Mechanical on standby for the year. -
Review 46 (2024-06-25 - Rating: 5)
With the heat flash hitting Richmond, we came home from vacation late one night to find our house at a toasty 90 degrees with no relief. Rusty was the technician than came out in less than 24 hours to give us the inside scoop about our AC unit and offered a quick fix with parts he had with him at a reasonable price. Couldn’t have been more pleased with the way this turned out and are super grateful to have a comfortable-temp home again so quickly! -
Review 47 (2024-08-02 - Rating: 5)
Bradley Mechanical is the best company in the Richmond area to work with in home maintenance. The technical teams are always reliable, professional and respectful. I am so glad I contracted with them years ago! -
Review 48 (2024-10-29 - Rating: 5)
Both techs were on time, friendly, affable. The first one Steve seemed to have fixed one problem. After he left the furnace pilot went out. I tried 4x to light it. Eric came in the evening, after mutliple tries got it going and its still going. -
Review 49 (2025-01-06 - Rating: 5)
Bradley Mechanical is on point. The work that Ive had done, has been very clean and professional looking. -
Review 50 (2024-03-01 - Rating: 5)
Had a great experience with Bradley mechanical. Matt was truly amazing. Was able to call him at any time even after hours and he helped explain everything thoroughly .. I was also impressed when he said he come out again after everything was installed a few days later to make sure everything was properly running. He even sealed up some spaces for me ..very informative and professional. the technicians I had Hunter and John were very professional also & Cleaned up nicely.. Thanks again will recommend anyone! -
Review 51 (2025-01-04 - Rating: 5)
Bradley Mechanical is the best!! Fast and knowledgeable. We have used them before and will definitely continue using them. -
Review 52 (2024-05-24 - Rating: 5)
Rusty called and was able to come earlier than scheduled today, 5.24.24, and I was thrilled. He ran all the diagnostics he could on my HVAC, checked off his checklist, and is ordering parts I need now.He was professional, honest about his estimate and what could change. I have a copy of his invoice and what his diagnosis was. It was refreshing to know ahead of time what to expect.This is the first time I have used your services, and I contacted you because my nephew recommended you! He likes Jason’s work at his house.Thank you, Bradley Mechanical, for assisting me. I know you will always do your best for everyone who needs your services. -
Review 53 (2024-10-29 - Rating: 5)
Rusty was great. He was polite, professional and he explained everything he did. Im very pleased with the work he did. -
Review 54 (2024-06-15 - Rating: 5)
As usual Bradley Mechanical and Chad Cox did a perfect inspection without rushing but taking the time to get everything checked and in working order. We always request Chad not only for his expertise but he is extremely pleasant and knowledgeable more so than many other companies we have dealt with. -
Review 55 (2024-06-24 - Rating: 5)
Our AC was not working on a very hot day. Bradley Mechanical came and determined the issue and quickly repaired our condenser. The capacitor had malfunctioned and needed replacement. The technician made sure to test other components before he left to ensure we did not have further issues. We have been w Bradley Mechanical for 3 years now. They are reliable and know the various equipment they work on. -
Review 56 (2024-10-10 - Rating: 5)
The tech was very good at servicing our unit. He was extremely polite. Thank you for the great work. -
Review 57 (2024-12-19 - Rating: 5)
Yesterday, I had my 2nd annual maintenance, and Mr. Corey Marceron arrived to my home on a timely manner.He was very professional, knowledgeable, and polite.Also, the customer service at Bradley’s office is great, and very professional too.I am very impressed and pleased with the service, and the quality of the work they do for their customers.Thank you! I appreciate your help! -
Review 58 (2024-10-15 - Rating: 5)
Matt was very knowledgeable and explained the product and install process during the quote. Bradley Mechanical did a great job. -
Review 59 (2024-08-01 - Rating: 5)
Rafe came out early and was very quick in his diagnosis. He was able to help me understand my HVAC system and was able to get it running again within minutes. Thank you for all of the help! -
Review 60 (2024-12-23 - Rating: 4)
Technician was prompt, courteous and did his job well. He was very careful at explaining what he was doing. -
Review 61 (2024-10-04 - Rating: 5)
Their service is excellent! Same day water heater replacement. Same day fix on A/C unit. 2 days to replace a whole heat pump and air handler. I couldn’t be happier. -
Review 62 (2025-01-06 - Rating: 5)
Always a great experience, Dakota my tech was very pleasant and helpful. I use Bradley for annual maintenance and repairs and they are hands down the best HVAC service in RVA. I can’t thank them enough for always being there for me! -
Review 63 (2024-05-24 - Rating: 5)
Technician was polite, on time and knowledgeable. He checked out our broken AC unit and quickly found the issue, explained in detail what the issue was and described exactly how he was going to fix it. Frank had us back up and running in about 20 minutes, Great service and fair pricing, We would use their service again. -
Review 64 (2024-12-21 - Rating: 5)
You all are great. Problem solved in minutes. A bad thermostat replaced and we back in business, we got heat again. Thanks Mr. Bradley and crew. -
Review 65 (2024-08-26 - Rating: 5)
Bradley Mechancial provided outstanding quality service from the first contact call to the finished service. The HVAC Tecnician was professional, knowledgeable, thorough and provided great customer service. I highly recommend Bradley Mechanical. -
Review 66 (2024-06-28 - Rating: 5)
Our AC went down- Bradley came out and fixed it the same day! Their Service Techs have always given me a good technical breakdown on what happened. Very knowledgeable and professional -
Review 67 (2024-11-12 - Rating: 5)
Bradley mechanical always shows up promptly for appointments. Technician kept me informed of progress. Excellent service! -
Review 68 (2024-09-12 - Rating: 4)
Wish the scheduling window was narrowed. Bradley asks us to available 8-1pm yet your workers don’t get to the shop until 8:00 am. Give us information on where we are in the service route rather than Comcasting us. -
Review 69 (2024-06-17 - Rating: 5)
Started having an issue with my AC unit not coming on and off properly over the weekend. I went online on Sunday morning and scheduled a service call for Monday morning. Service technician (Frank C) arrived as scheduled. He assessed my issue and determined it was a bad capacitor. He replaced the capacitor and checked over a few other components to make sure everything else was OK. Everything was completed in about 45 minutes. Quick, prompt and reasonable priced. I highly recommended them for any of your HVAC needs. -
Review 70 (2024-02-27 - Rating: 5)
I got an appointment on the same day I called . I was pleasantly surprised since it was a Friday. I thought I would have to go all weekend with no heat. The repair technician called , gave me his name (Rusty)and an approximate time he would arrive. (I was even sent an email photo ). Arrived in a timely manner. Very professional and friendly. Explained what he was doing and why. Fixed the problem. I was very impressed. -
Review 71 (2024-06-21 - Rating: 5)
The technician was very knowledgeable & polite. I couldn’t remember what the payment was for today & I tried to remember to tell my husband lol😂even though the technician had told me I forgot. When my husband called you all back he understood what the payment was for. The technician was awesome time wise & all. Thanks Bradley mechanical. Job well done . We’d definitely refer your services. -
Review 72 (2024-03-27 - Rating: 5)
Appointment was made in a timely fashion.Technician asked what concerns I had. He was attentive and courteous in describing what steps he would be doing to check the unit. He answered all my questions with confidence and knowledge. Discussed the repairs and gave me the option to move forward. He demonstrated respect and relaxed. Unit works great now! A five star service all the way! -
Review 73 (2023-11-28 - Rating: 5)
This was supposed to be my first annual checkup but I had to call them to set it up 2 months later than it was supposed to be. Other than that this service was excellent. The technician spent about an hour or more checking everything out and was very thorough. He explained the steps he was going through and thankfully everything checked out to be in excellent condition. Our system has operated smoothly and flawlessly since it was installed last year. I’m pleased that I switched to Bradley from my previous company. I would have given fewer stars because I had to call to schedule this but it’s not the technician’s fault. -
Review 74 (2024-12-05 - Rating: 5)
Everyone on this team from the repair technicians, to the administrative staff to the installers are A+++. This is a diligent and hard working group of professionals. -
Review 75 (2024-07-01 - Rating: 5)
My technician was on time, friendly and knowledgeable. He resolved my problem in a timely manner. I will use Bradley again for seasonal maintenance. I was impressed by the price and customer service. -
Review 76 (2024-11-06 - Rating: 5)
The service tech Bryan took his time and did a great job. Highly recommended! -
Review 77 (2024-10-31 - Rating: 5)
The technicians performing my service were very thorough and knowledgeable. Great service!Alejandro Guzman -
Review 78 (2024-10-15 - Rating: 5)
On time and very professional. Explained everything he was doing. Ensured the unit coils were cleaned very well. -
Review 79 (2024-07-15 - Rating: 5)
Arrived on time, very knowledgeable and honest. Fixed my AC very quickly. Also, very nice technician who put up with my dog trying to help him fix it. -
Review 80 (2024-08-29 - Rating: 5)
Great same day service! They addressed the problem, got the system running and provided a repair quote for additional work needed in an efficient way. -
Review 81 (2024-11-04 - Rating: 5)
The technician arrived this morning to perform a repair on my A/C system. He was very knowledgeable and efficient. Upon arrival, he explained the work to be performed. The work was completed in record time. The system performance is again back to normal. -
Review 82 (2024-06-28 - Rating: 5)
What a 5 star level of service! I thought I had an AC issue- Jacob checked everything, probably twice, and the diagnosis was its just hot. He apologized for not having an explanation beyond the outside air temp. I, of course, was elated. So professional and the team does a superb job of communicating. I wont go anywhere else- you wont be disappointed. -
Review 83 (2024-12-07 - Rating: 5)
Steve had performed the maintenance on my gas furnace the first year I called Bradley. My unit has never worked better - starts immediately, no dinging noises and the system works beautifully on cold days before the yearly maintenance. Bradley Mechanical is the way to go! I tell all my friends how reliable and effective the HVAC work is - a totally different quality than the four previous local companies who performed poorly. -
Review 84 (2024-05-31 - Rating: 5)
Our tech Brian was friendly, knowledgeable, and very professional. The communication leading up to the the appointment was appreciated. We made a great choice selecting Bradley Mechanical for our annual PMs! Thank you! -
Review 85 (2024-06-25 - Rating: 5)
Expert service. HVAC issue diagnosed within minutes. Replaced the capacitor, which was stocked on the work vehicle. Jacob described how the capacitor works, which helped me to understand why the unit couldnt function. Extremely courteous, and respectful team of knowledgeable professionals. -
Review 86 (2024-07-09 - Rating: 5)
Thanks for sending Mr. Chad Cox to our home today. He arrived early, answered all my questions, and serviced our air conditioning system in a professional way. The main thing is my wife of 38th years is enjoying her air conditioning because of Mr. Chad. I enjoyed talking with him and watching him perform his professional service today and will be glad to recommend his company to others.Melvin J. Jones Sr.Chester, Virginia -
Review 87 (2024-07-26 - Rating: 5)
Rafe!!! What can I say…on time, fantastic professional. He was early and delivered the mail: a working unit in no time flat. He exceeded my expectations and got it done. Rafe separates Bradley Mechanical from the competition! -
Review 88 (2024-11-27 - Rating: 5)
Benjamin did my six month heat pump checkup and was on time thorough and very professional. Its a pleasure to do business with Bradley Mechanical.Dakota Dean did my six month heat pump check up and I couldnt be more pleased with his performance. Very professional and thorough. He answered all my questions and seemed really proud of his work. Great company to work withMet with Matt today for an estimate to replace my heat pump. I was very impressed with the knowledge he displayed as well as explaining my options. I had planned on getting more estimates but the presentation by Matt convinced me that Bradley was the company to work with. I couldnt have been any happier with the fact that it was in my budget and feel Im getting excellent equipment and installation. -
Review 89 (2024-10-26 - Rating: 5)
Corey Marceron technicians was very professional, explain what was going on with the system. Service was very prompt only waited one hour after making call for service. -
Review 90 (2024-08-09 - Rating: 5)
Rusty was Prompt, Courteous, Instructive & a real pleasure! Quickly determined my A/C issue and the house is cucumber cool once again! -
Review 91 (2024-07-12 - Rating: 5)
Even with unbearable temperatures causing many service calls, Bradley Mechanical was quick to serve our needs for AC repair.Thanks to those who had to work in awful conditions. -
Review 92 (2024-12-04 - Rating: 5)
Excellent service. I had the best repair person, who answered all my questions and fixed my issue quickly. -
Review 93 (2024-09-06 - Rating: 5)
Benjamin did a great job! He answered all my questions and on one occasion when he was unsure of something he quickly called his manager for the answer. -
Review 94 (2024-03-28 - Rating: 5)
Matt Rhea the consultant was awesome. He measured the home to ensure we were getting the right sized HVAC. Great customer service! The team that came out to install were very professional and it was a great install - no issues. The unit is working great. I would recommend Bradley Mechanical any day. -
Review 95 (2024-09-27 - Rating: 5)
Steve the technician was polite and answered all my questions, he also explained the servicing process. Overall I was very pleased. -
Review 96 (2024-07-24 - Rating: 5)
Thank you Chad and Dakota for responding to our calls. I apologize for not being more patient with the emergency contact process. Hopefully, I wont need yall to come back any time soon.Any interaction with any employee has been friendly and professional.I am glad I chose Bradley Mechanical for my heating/cooling needs and maintenance. I am a satisfied customer!! -
Review 97 (2024-11-08 - Rating: 5)
Great Company and great service. I would highly recommend.Service a Technician that came out on the 6 named Mason did a great job. -
Review 98 (2024-05-16 - Rating: 5)
The job started on time. originally scheduled for 5 days but completed in 3...they thoroughly kept me informed on the progress, even removed my old AC units from the windows. they explained the system in detail and made sure I understood how to work it. From initial appointment for estimate to completion. all professional! pricewise they were not the cheapest, but the price was competitive Thanks Bradley! -
Review 99 (2024-02-01 - Rating: 5)
Andrew was very friendly, courteous technician He diagnosed the problem quickly and thoroughly explained why the problem occurred. Explained options on repair or replacement of thermostat. We opted for replacement which is much easier to use/set for older persons. We have always had great experience with Bradley Mechanical which is why have remained loyal customers for 20yrs. -
Review 100 (2024-08-09 - Rating: 5)
Great service team. My phone call requesting service was an incredible start. Benjamin inspected our entire system. He was efficient and informative. Thanks for providing a great service experience through the entire process. -
Review 101 (2024-05-14 - Rating: 4)
Turned on my AC for first time this season, and it wasnt working. Called and received a same day appointment. The technician, Andrew was 5+ stars. He explained the issue and showed me other possible scenarios that might occur. The only reason for the 4 stars is that the issue was actually caused by a disconnect switch that was not put back from the Winter maintenance check. Bradleys took care of the trip charge, etc. So, overall very pleased. -
Review 102 (2024-12-07 - Rating: 5)
Semi annual maintenance was great. Always friendly and efficient.Recommend Bradley Mechanical -
Review 103 (2024-04-15 - Rating: 5)
Absolutely fantastic! From the ease of scheduling an appointment, to the friendly easy manner of the tech, our AC issue was fixed right away without the super sales-y experience we have had with another AC company. Bradley had now become our go-to company. Thanks a ton! -
Review 104 (2024-09-10 - Rating: 5)
Excellent friendly service.They show up on time and the technicians are well trained and explain everything they have done. -
Review 105 (2024-04-13 - Rating: 5)
Bradley mechanical is awesome. I called them because my hvac unit wouldn’t turn on and they were at the house in 2 hours and diagnosed the problem in no time at all. Came back next day and fixed the unit and we have AC again. Definitely would recommend them. -
Review 106 (2024-05-16 - Rating: 5)
We have used them twice for ac issues each visit Andrew and Rafe were both excellent at finding and fixing the issues so efficiently and quickly! So polite and nice as well, great customer service skill. -
Review 107 (2023-10-03 - Rating: 5)
First, Matt was so helpful and thorough in helping us decide on which AC unit to go with for replacement. He answered all of my questions and was very patient. On the installation day, Shawn, Brendan, and Marty were fantastic. They ran into some issues but handled each one carefully and with a smile. They were definitely at our house longer than anticipated, but took it all in stride. All of them are top notch and so easy to talk to. We have been customers of Bradley Mechanical for 20+ years and have always been very happy with the entire staff! -
Review 108 (2024-10-25 - Rating: 5)
Eric was polite and professional. He did not rush to get to his next appointment. Explained the tune up forms when inspection was complete. Eric shows concern for me as a person, not just a customer. A perfect gentleman. -
Review 109 (2024-07-10 - Rating: 5)
Been using Bradley Mechanical for a couple of years, and highly recommend them.They are all very professional, with great customer service. The office employees are always kind and courteous, and their techs are always prompt and friendly.Theyre also very knowlegeable, and explain what they’re doing, and then ask if I have any questions!Always a pleasure to work with! -
Review 110 (2024-10-23 - Rating: 5)
Great job by Andrew H.! He found the AC problem quickly and fixed it until a more permanent solution could be completed after the parts arrive. He was very knowledgeable and professional. Andrew explained everything very well and was great to deal with. -
Review 111 (2024-10-16 - Rating: 5)
Great experience yet again with Bradley Mech. Ryan arrived right on time (called 30 mins ahead). Quickly diagnosed a wiring issue and fan/blower issue. Left house to grab parts and was back less than an hour later. Install was 30 minutes (or maybe a bit less) and we were back in business! Would def recommend 👍🏼 -
Review 112 (2024-05-14 - Rating: 5)
Service by Bradley Mechanical from start to finish was very professional, courteous and thorough. Issues with my HVAC forced air unit were quickly identified and resolved. I highly recommend them for preventative maintenance and repair work. -
Review 113 (2024-05-08 - Rating: 5)
Wonderful experience. Got an appointment quickly. The technician called in to share his arrival time, which was within the window I was given and the tech showed me what was wrong, went over it and answered all of my questions. I was very pleased with the entire experience. Will definitely use again. -
Review 114 (2024-06-22 - Rating: 5)
Same great service as always, same five star review as last time: They always do all the things that are really not that hard or complicated to do—like show up on time, communicate, etc—yet for some reason most vendors fail to do. But not them. It’s never a problem. Always painless. (Definitely also appreciated the “real talk” from tech Brian, re what is and isn’t actually worth doing.) -
Review 115 (2024-01-30 - Rating: 5)
We highly recommend Bradley Mechanical. We are reminded of our appointment. We receive a message advising the name of the technician who is coming to our house and a picture of the technician. The technician calls to let us know that he is on the way and how long it will take for him to arrive. The technician takes his time and does all necessary inspections/work and then goes over everything with us before he leaves. We receive a very detailed report of work done and any recommendations or reminders. The technicians are polite and respectful of our home, they wear slipper over their shoes when inside the house. We have been very pleased with the service many years.T -
Review 116 (2024-06-04 - Rating: 5)
The HVAC guy that came to our house was very friendly and educational. I don’t know much about HVAC but he taught me a couple valuable things and did a good job explaining the system. Overall great customer service and honest advice from our service guy. -
Review 117 (2024-11-08 - Rating: 5)
Every service person Bradley Mechanical has sent to my home has been very professional and knowledgeable. -
Review 118 (2024-05-17 - Rating: 5)
Bradley Mechanical installed an outlet in my mudroom quickly and for a reasonable price! I also appreciated the rough estimate I was provided prior to them coming out. I definitely plan to use them again for any future electrical work. -
Review 119 (2024-09-30 - Rating: 5)
Very easy to schedule an appointment with online. Showed up when they said they would very clean and professional explained everything they were going to do before they did it. -
Review 120 (2023-10-10 - Rating: 5)
Arrived on time. Very professional and polite. Thorough check of each system. Took his time, not rushing through the scheduled time. Uncovered problem and laid out my options so my choice feels so informed and best for me. I feel confident that his recommendations are on point. He worked with his office to check my warranty thereby saving me time and headache. Incredibly efficient. I am SO glad I got the prepaid plan. Feel sure it will save me money and worries in the future. I would strongly recommend to any of my friends and family. Trustworthy, honest and reliable. So pleased. -
Review 121 (2023-10-29 - Rating: 5)
We had a very wonderful, and satisfying, interactive experience with the mechanics that came. They explained what they were doing and from their experience, why. They prescribed a few improvements, which we had already been thinking, so we agreed; and because we are going to get some other necessary work done, they were willing to work with us and treat us as a customer that has been with them for years. We highly recommend people give them a call. If they provide the service that we received for our plumbing issue to all of there services, they should definitely be considered as people shop for what Bradley Mechanical provides!👍👍😇 -
Review 122 (2023-12-01 - Rating: 5)
Eric, our technician, arrived promptly. He was courteous and friendly. He advised our capacitor was losing strength and offered to replace it at our discounted member price. Eric replaced the part, took my payment and provided photos of the repair to our email. Great service!! -
Review 123 (2024-01-17 - Rating: 5)
Very happy with my experience with Bradley Mechanical! On a very cold morning I called because I had no heat. I really expected to have to wait days for someone to come, given the weather. Shortly after noon Chad was here and dealt with my problem. He was friendly, polite and efficient ! I highly recommend them!! -
Review 124 (2024-06-19 - Rating: 5)
I got a text that said that the salesperson was on his way.Ethan called ahead and informed me that he was on his way also.He analyzed the need and provided several options.I recommend Bradley as a very professional organization. -
Review 125 (2024-09-13 - Rating: 5)
Awesome job fixing the leak issue in my HVAC system and the thorough and detailed job of checking out both systems as part of the maintenance program! -
Review 126 (2024-07-16 - Rating: 5)
Benjamin came on time and did a very complete and professional review of my three HVAC systems. They were evaluated, tested, and cleaned. He then reviewed details with me to include potential component failures and cost of replacement. I would highly recommend him for needed service. -
Review 127 (2023-12-01 - Rating: 5)
Bradley Mechanical installed a new heat pump at my home about 1 year ago. It has been running great with no problems. It has also saved me on my electric bill. I think the unit is much more efficient than my previous one. I recently had a free maintenance visit with one of their technicians. He was very courteous, friendly, professional, informative and knowledgable. Overall, I have been very satisfied with their product an service. -
Review 128 (2024-02-08 - Rating: 5)
The technicians and staff for Bradley Mechanical have always been courteous, professional, reliable, and on-time. They resolve issues, and send the correct technician for the job. Based upon my experiences with Bradley Mechanical, I highly recommend them for your home mechanical repair needs. -
Review 129 (2024-07-05 - Rating: 5)
Technician Eric called when he was 10 minutes out. He was very professional. He performed maintenance on my A/C unit and discovered issues that was causing my problem and fixed in very timely manner. The prices were reasonable. Would recommend them to friends. -
Review 130 (2023-10-09 - Rating: 5)
We have a 2x yearly maintenance plan set up with Bradley Mechanical and they have been timely and professional each time. We recently had to get our HVAC replaced and would rate the overall experience very high. While it did have to wait almost 2 weeks to get the new unit installed, we were provided with 2 window units in the meantime. Matthew Rea was a very straightforward, informative, and professional salesman and we enjoyed his non-pushy approach. We are very happy with our new unit and the work that went into installing it. We would highly recommend Bradley Mechanical. -
Review 131 (2024-10-28 - Rating: 5)
I called Bradley mechanical on a Friday for an inspection request. Karli answered the phone and got a team member rusty on site within a few hours. No matter where I live I will always call Bradley mechanical first. Thank you guys so much. -
Review 132 (2024-02-15 - Rating: 5)
Highly recommend.Always a dependable response with just one call; willing and knowledgeable tradesmen arrive, as promised, and the office staff is quite efficient. The annual agreement for maintenance is a worthy investment. All the positives can’t fit in a short review. But three years ago, I found a good company with kind and smart people! -
Review 133 (2024-09-19 - Rating: 5)
Annual furnace maintenance went very well. Crew was prompt and thorough, answered all my questions. -
Review 134 (2024-06-06 - Rating: 4)
Great to work with - had to order a part and it took a little longer to come in than they initially estimated but once it came in they prioritized my appointment and got it installed and running. -
Review 135 (2023-12-06 - Rating: 5)
We have been using Bradley Mechanical for many years and have always been pleased. Perfect? No. We have had a couple small issues that we were not happy with, that were less than perfect. Overall, we have been very pleased, and we continue to use them.They do provide professionalism and quality finished work.Are they expensive, YES! Good service, quality, professionalism, good people, etc. comes at a cost. You get what you pay for with Bradley Mechanical. -
Review 136 (2023-12-13 - Rating: 5)
Our technician, Brian, completed our winter service and was very pleasant. He even wore boot covers in my home! He showed me the pictures he took of the system and explained everything thoroughly. We continue to be impressed with the service we receive from Bradley Mechanical! -
Review 137 (2024-07-17 - Rating: 5)
Bradley mechanical has come through for me and my family 100% as far as this time I had a problem with my AC Frank was there ASAP and fixed the problem in 20 minutes. Thank you so much well appreciated -
Review 138 (2024-07-30 - Rating: 5)
I have been using Bradley for multiple properties for several years. They are prompt, efficient and get the job done right the first time. -
Review 139 (2024-01-25 - Rating: 5)
I called Bradley Mechanical Explain late one afternoon and they showed up within an hour. I was very pleased. Frank did a great job. He fixed my heating & cooling issue. He took the time to explain to me everything that was going on. I will definitely use Bradley Mechanical again. -
Review 140 (2024-07-15 - Rating: 5)
Always on time and do a great job.Employees are very friendly and explain any issues that they see during my yearly service contract agreement on my A/C unit. -
Review 141 (2024-06-08 - Rating: 5)
Eric our service tech was perfect. Friendly and knows the product completely. We trained and courteous. Bradley mechanical clearly hires the best that is out there. -
Review 142 (2024-07-08 - Rating: 5)
Frank was absolutely the best. He even showed up early, after a call! Explained everything so that, as older people, we could understand. Thank you Frank -
Review 143 (2024-03-25 - Rating: 5)
Technician called ahead & was right on time. He was friendly & personable. He was also concerned that I understood what he was doing and explained himself as he was conducting the semi-annual inspection. Very happy with the service we received! -
Review 144 (2024-01-26 - Rating: 4)
The guys seem like they did a decent job. The gentleman that did the estimate thought that it would take about six hours. The job took about three hours. They said our ducts were pretty clean for being 24 years old. They did overlook cleaning one duct. I think the machine could’ve been moved a little closer to some of the floor registers to allow the hose to go deeper down the line. Overall, I think they did a decent job. I tend to be a perfectionist so I give them a B. It was 1100.00 for the downstairs which has two air handlers and two dozen 6 inch lines to floor registers. Guys were friendly. Estimator was cool. -
Review 145 (2024-05-12 - Rating: 5)
Bradley Mechanical is a shining example of excellence in the HVAC and plumbing industry. I have had the pleasure of experiencing their top-notch services, including the installation of Rinnai tankless water heaters, ductwork repairs, maintenance of heat pumps and furnaces, as well as their exceptional crawl space encapsulation.From start to finish, the team at Bradley Mechanical demonstrated professionalism, expertise, and a strong commitment to customer satisfaction. Their dedication to using high-quality products and employing skilled technicians ensures that every job is done with precision and care.Not only did Bradley Mechanical exceed my expectations with their technical skills, but their customer service is also unparalleled. They go above and beyond to ensure that all your questions are answered, and that you feel comfortable and informed throughout the process.Whether you need a simple tune-up or a complex installation, Bradley Mechanical is the company to trust. Their attention to detail and thoroughness in every service they provide make them stand out among the rest. I am truly grateful for the peace of mind they have brought to my home.If you are searching for a reliable and professional HVAC and plumbing service that offers a wide range of expertise, look no further than Bradley Mechanical. I highly recommend them for all your home comfort needs. Thank you, Bradley Mechanical, for your exceptional workmanship and dedication to customer satisfaction! -
Review 146 (2025-01-02 - Rating: 5)
Customer service is excellent. Technicians are professional. -
Review 147 (2024-01-19 - Rating: 5)
Bradley Mechanical is the best! It’s like they treat you like family and always have your best interests at heart! S/o to Andrew!!! He was an AMAZING SOUL! He explained things to me about my mini split that really helped me out. His customer service was top tier!!! -
Review 148 (2024-02-12 - Rating: 5)
Very pleased with Bradley Mechanical. Really liked that they send you a picture of the tech coming to your house. Once tech was at my home I liked that he covered his shoes to protect my floors. Steven P. was on time and knowledgeable of the type of furnace I have. My heat is working and I was very please with his work. -
Review 149 (2023-12-26 - Rating: 5)
I have known Brad for 45 plus years, have been dealing with Brad for HVAC since 1990. He put my first heat pump in, in 1990, put what I hope to be my last one in 2020. I went with a 20 SEER Lennox heat pump with propane backup, and have been very pleased with it and Bradley Mechanical. I have a unique roof so there were a few minor installation challenges but we got through them, and life has been smooth since then. It came with 10 year parts/Labor, and I have their maintenance plan, so even Labor is for life. It really is all about peace of mind, later in life. Their technicians are always prompt, they text you the name and photo of the technician when on the way. I’ve had 4-6 different ones and they’re all great. If you’re looking for a whole house Generator, give Bradley a chance to estimate it. Like me you may be surprised they’re very competitive, very competent, and actually achieved locating the disconnect inside a workshop out of sight, where two other MAJOR ELECTRICAL COMPANIES said couldn’t be done. Well again, Brad was right, all done, inspected, works like a champ. Thanks again Brad and family. -
Review 150 (2024-11-02 - Rating: 5)
Andrew came to do my routine winter check up today for my Lennox HVAC He was on time, very professional and thorough and answered all my questions. I have been a customer of Bradleys for a number of years and have never had a problem or been disappointed in the services that I have received. Great customer service!! -
Review 151 (2024-11-20 - Rating: 5)
These guys are the best! Have had Bradley Mechanical come out every few months for years now and wouldn’t trust anyone else. Additionally, they assisted with a new shower assembly…they do it all!!! -
Review 152 (2024-08-21 - Rating: 5)
On time, very professional, trustworthy, … had a crew here today and all of them were great to work with. HVAC , plumbing, electrical -
Review 153 (2024-05-17 - Rating: 5)
We were lucky to have Steve come out to our new home to check out our HVAC system. It was a system that we were not familiar with and Steve carefully showed us how it all works and spent 51/2 hrs making sure it was in great working order, which it was! The final bill was very reasonable and we had a great experience. Steve went above and beyond to go over all the equipment to make sure it was what it should be. If youre lucky enough to have Steve come out for your service, you will be extremely pleased! -
Review 154 (2024-04-14 - Rating: 5)
Rusty came to service my HVAC issue. Thankfully, it wasnt as serious as I thought.Rusty was very informative, personable and he answered all my questions.While I hope to never need their services anytime soon...I will absolutely call them again if needed -
Review 155 (2024-03-19 - Rating: 5)
My experience with a representative of Bradley Mechanical was excellent. The fellow’s name was Matt and he impressed me with his knowledge and background in HVAC systems installation. He was both professional and personal and reminded me that we are neighbors. -
Review 156 (2024-10-07 - Rating: 5)
Technician did a great job. Identified the issue and explained the entire situation clearly -
Review 157 (2024-08-30 - Rating: 5)
The repair man was very professional and polite and Courteous thank you for sending him as soon as you did. -
Review 158 (2024-05-02 - Rating: 5)
The service specialist arrived as expected and reviewed system performance at the conclusion of visit. Very polite and efficient. Excellent customer service. I would recommend Bradley to friends a d family. -
Review 159 (2025-01-03 - Rating: 5)
Our technician, Matt, is very knowledgeable and professional. We have always been pleased with the service we receive from Bradley. -
Review 160 (2024-02-10 - Rating: 5)
Small issue with gas furnace and quick fix w/ Bradley Mechanical.My home warranty sent out someone who basically lied about issues, stating things not covered by home warranty so he could make more money. Bradley Mechanical rep. took photos, showed me my system, explained how things work. Just overall good service, reasonable costs, friendly and professional. -
Review 161 (2024-06-18 - Rating: 5)
We were advised of the arrival time for our service agent ( Dijon). He arrived on time, introduced himself and advised us of services to be performed. I showed him the interior location (attic) and the under house unit access door. He gave us a general summary of the services to be provided and that he would advise us of any parts or additional services for the system(s). After completion of service on the upstairs unit, he proceeded to the under house unit. He also checked operations and advised us of the unit conditions upon completion of inspection and testing. He included an overview of unit conditions along with recommendations for future filter servicing. Dijon answered all questions precisely and made recommendations for the type of filters to be used with each unit. He was precise, timely and should be considered an asset to Bradley Mechanical service and maintenance programs. -
Review 162 (2024-10-26 - Rating: 5)
Best HVAC service company in Richmond. Frank was fantastic. Took time to explain everything to us. Great asset to your company. -
Review 163 (2024-06-14 - Rating: 5)
I had a new thermostat installed today. It is a high dollar one. Frank was very patient and explained the new equipment to me. He explained that this would be the right thermostat for my heating and cooling system. I get excellent service from Bradley Mechanical. -
Review 164 (2024-03-21 - Rating: 5)
The technician that I have worked with from Bradley. Mechanical are always prompt, polite and professional period period Ive had no issues with their .My system Has been running smoothly.For over five years -
Review 165 (2024-04-20 - Rating: 5)
Outstanding air conditioning service. The service technician was very knowledgeable and detected the problem with the heat pump within minutes. Repaired item and ran a test to ensure smooth operation -
Review 166 (2024-10-31 - Rating: 5)
Bradley has not missed a beat with me for four years now. I highly recommend them. -
Review 167 (2024-04-02 - Rating: 5)
Matt was ABSOLUTELY FANTASTIC!!! He took his time with us and explained in detail how everything was going to be installed. What I like is he wasn’t a pushy sales person “ He cared”. You can tell he enjoys what he does and that says volumes for the company. Thanks Matt I’ll be in touch. -
Review 168 (2024-10-04 - Rating: 5)
Arrived on time and worked to correct a new instation and obtained county certification for the gas installation -
Review 169 (2023-12-30 - Rating: 5)
Our heat went out late yesterday. Bradley Mechanical sent a service man first thing today. He evaluated the problem and knew a part was needed. Later that evening with the part in hand he stayed for hours until the unit was working, I would highly recommend Bradley and their commitment to customer service. -
Review 170 (2024-02-06 - Rating: 5)
The technician was prompt and professional. He did a great job explaining the problem. I was presented a couple of options for how to proceed with the repair of my A/C without feeling pressure to choose one option over the other. I will definitely use Bradley Mechanical again. -
Review 171 (2023-09-15 - Rating: 5)
Brian did our annual maintenance checkup. He was very polite and professional. Also explained what he was doing. Very pleased with their service thus far. The system is only two years old. Electric bill reflects the savings of a new system. -
Review 172 (2024-11-20 - Rating: 5)
Bradley was great as usual. The teck Dakota was pleasant and knowlegable -
Review 173 (2024-06-25 - Rating: 5)
Bradley did awesome. Q and Dylan were very thorough, informative, and punctual. I will definitely be using them again. -
Review 174 (2024-06-26 - Rating: 5)
Matt came out to give me an estimate on a new HVAC installation. He was professional, he explained my options thoroughly, and he was courteous. -
Review 175 (2024-09-18 - Rating: 5)
The tech, Dominique Harrington, was pleasant ,professional and proficient. Very nice young man who did great job in a timely manner. -
Review 176 (2024-04-19 - Rating: 5)
Dependable. Can figure out the unusual. Available during non 9-5 hours. We have 6 air conditioning units. So much can go wrong. They have several different departments. Use them to clean dryer vent also. -
Review 177 (2024-04-12 - Rating: 5)
Customer service was good, swift and efficient. Technician explained in Laymans terms what he was going to do and what needed to be done. I definitely will use service again and recommend it to others. -
Review 178 (2024-04-10 - Rating: 5)
Eric Liverman performed the spring maintenance today on both HVAC units. Eric is very professional and polite. He performed a thorough cleaning, inspection, and testing process on all units. Its outstanding employees like Eric that make me comfortable doing business with Bradley Mechanical. -
Review 179 (2025-01-03 - Rating: 5)
We had our annual furnace maintenance done today, Benjamin was on time, quiet and efficient. -
Review 180 (2023-12-07 - Rating: 5)
The Bradley Mechanical technician did a great job performing a routine maintenance service on my HVAC system. He was thorough, working carefully and without rushing. Im not HVAC savvy but I know he checked voltages, pressures, filters, etc. for the air handler and the outdoor unit. For the latter, he cleaned out the interior of dirt and leaves with a garden hose. Great job! Got my moneys worth! -
Review 181 (2024-01-22 - Rating: 5)
I would recommend Bradley Mechanical to all of my friends. They are honest and actually fix the problem instead of just trying to up sell. The tech that came out was super nice and addressed all my questions and concerns about my heating system. I will definitely being using them in the future. -
Review 182 (2024-02-23 - Rating: 5)
Everyone from the person that answered my call, the specialist that listened to my issue, the person that scheduled my service, to the service technician where attentive, helpful, and courteous. During all of the situations that we have encountered since moving here we have felt that they are more a partner than a service. -
Review 183 (2024-04-06 - Rating: 5)
My furnace condensation pump, unbeknownst to me, shutdown my thermostat. The thermostat screen was blank so I called Bradley Mechanical for help. A technician was assigned and responded the same day to my call for help. Helpful was my being a long time Bradley client. The thermostat and furnace shutdown was a safety feature to guard against continued moisture buildup which could have caused mildew and water damage. -
Review 184 (2024-08-09 - Rating: 5)
Great communications. Technicians were on time and very friendly. Great service as always! -
Review 185 (2023-09-23 - Rating: 5)
I’ve used Bradley Mechanical several times and continue to be impressed with this company’s outstanding customer service from all employees. The technicians who have serviced my heating and a/c units are prompt, courteous and knowledgeable. This company is top notch and I highly recommend them. Thank you to the entire team! -
Review 186 (2024-04-30 - Rating: 5)
I stick with Bradley because of their attention to detail, communication with the customer, and reliability of the work performed. Their techs are also respectful of property and leave your home as they found it. -
Review 187 (2024-08-07 - Rating: 5)
Annual maintenanceThis group has been for 5 years absolutely professional and service oriented. The technician this morning was timely, professional as well as customer focused. I can have any service group in Richmond but choose this group because of how they have served in the past as well as they installed the unit at the house.First class, timely and professional with technicians that deliver using those same principles.Based on multiple years of service i recommend this group without reservations.Ricky -
Review 188 (2024-08-29 - Rating: 5)
I love and trust Bradley Mechanical. They are highly professional, skilled, responsive, and transparent. Their work ethic is strong and I feel confident that their work on my home is of the highest quality. -
Review 189 (2024-03-18 - Rating: 5)
Bradley Mechanical is a great company to do business with , I have been using them for about 5 years and have no complaints . The company has great customer service , excellent technicians and above all they do quality work at fair prices . I would highly recommend this company . -
Review 190 (2024-02-22 - Rating: 5)
All staff and technicians provided excellent customer service. Technician was very informative and spent time showing me everything about my system. Great service at an affordable price. -
Review 191 (2024-03-21 - Rating: 5)
We have a yearly service contract with Bradley Mechanical. Everyone we have dealt with is kind and very capable. The service is great and they are ALWAYS on time. Easy to get ahold of and reliable. -
Review 192 (2024-09-19 - Rating: 5)
Thorough service was provided with very professional quality. We were fully satisfied. -
Review 193 (2024-04-15 - Rating: 5)
I received an advance notification which provided the name and a photo of the service technician as well as giving me the ETA. Brian was very pleasant and professional. This company provides great service!