Mr. Rooter Plumbing of Richmond KY

Located in Richmond, Kentucky

Address: 101 Bradbury Pointe Dr, Richmond, KY 40475, United States

Phone: +1 859-600-0575

Rating: 4.8

Services

Identifies as women-owned
Online estimates
On-site services
Language assistance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Appointment required
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-03 - Rating: 5)
I called Me. Rooter on December 2 to get a quote on repairs to my water line. I spoke with Amanda on the phone, she was very helpful and seemed to care about getting my problems resolved. She informed me that she would have a technician come out that very day to inspect my lines. Shawn Smith the technician came to inspect my line. He was there a couple of hours. Talk about speedy service. He was very professional and friendly. Erick Ferguson came out the following day to give me an estimate on the repairs needed. He was also very professional and friendly. I asked him how soon could they start he said that they should be able to start the following day.It is very obvious that Mr Rooter requires professionalism from It’s employees. From the Phone calls to the operations everyone was polite and professional. Thanks for a good experience.

Review 2 (2024-12-16 - Rating: 5)
Christian Cruz was quick, friendly, and helpful in fixing my backed up sink. Mr Rooter was able to send someone within an hour of calling. I am more than happy with Christians work. Very professional and was happy to answer my questions. My sink is back in working order. I will definitely call for any future issues.

Review 3 (2024-11-25 - Rating: 5)
I have been dissatisfied with my previous plumbing company for quite some time but dreaded trying to find another one. I have to admit, the recent Mr. (& Mrs.) Rooter commercial caught my attention. I thought, what the heck, this is just as good of a reason to choose them as for any of the many companies for which I have heard negative comments. BTW, the reviews for Mr. Rooter were very positive. When I called to make an appointment, the office staff were extremely nice, very professional, and accommodating in getting me a timely appointment. Today, Hunter came to my home — he was knowledgeable, relatable, and really seemed glad to be providing the service. He also kept me totally informed about the charges as we went through my home’s plumbing issues. I am thrilled to get established with a plumbing company for which I feel confident in calling for any future plumbing needs. Give them a try! 11/2024

Review 4 (2024-10-01 - Rating: 5)
Mr. Rooter expertise was well received on a tough one. We appreciated their levels of experience and approach to fix our sewer main line. If you need service don’t hesitate to call them. All prices are fixed and upfront in their estimates.

Review 5 (2024-11-13 - Rating: 5)
Shawn Smith was super nice and very efficient. He was able to help with my immediate problem with a clogged drain and also found larger issues with our pipes we weren’t aware of before they became a bigger problem. Mr Rooters techs are always on time and so nice, highly recommended!

Review 6 (2024-10-25 - Rating: 5)
We were happy with the septic pumping service provided by Mr. Rooter in the Winchester area.Our tank was in a tricky spot, so I expected a lot of grumbling. But Shawn, the fellow they sent out, was professional and took care to get his truck into position without damaging our property or complaining.Nice guy. Competent service. Would recommend.

Review 7 (2024-12-11 - Rating: 5)
Pat W. was our plumber. He was professional, friendly, considerate, and HONEST! Based upon our experience with Mr. Rooter, I would easily recommend them, as well as call upon them again if needed!

Review 8 (2024-12-18 - Rating: 5)
Recently spoke to Savannah about some quotes that I was needing. She was kind, courteous, and able to help me out with everything that I needed in a quick and timely manner. Great overall experience!

Review 9 (2024-11-15 - Rating: 5)
After dealing with a clogged kitchen drain for over 6 months and calling other places either to be put off or no call back I called these guys. Within an hour Shawn arrived. He unclogged the drained and I am a happy customer. Very professional. Thank you.

Review 10 (2024-11-09 - Rating: 5)
My experience with all the Mr.Rooter folks was exceptional and beyond what I expected. They were on time, courteous, very knowledgeable and cleaned up everything when done. I would highly recommend Mr. Rooter again.

Review 11 (2025-01-08 - Rating: 5)
Everything was professionally handled. The technician was super nice and knowledgeable. He came the same day I called and completed the job!

Review 12 (2024-09-06 - Rating: 5)
I woke up Thursday, September 5th to water gushing inside my basement wall. I called the nearest plumber with an emergency number, Mr. Rooter. They said they’d be out within the hour, they were there in less than 20 minutes.The two techs that came out quickly got the water shutoff and went right to work. Whoever constructed my house 20 years ago had the bright idea to run the water line completely under the long driveway and bury it into the foundation with no easy access to repair it later. The techs decided to pull the old line and run another.The first attempt they tried and failed. They tried another solution and failed. Every idea they had only seemed to make the job harder to solve.But they kept at it.For 6 hours, all day Thursday, they brought out every guy they could to help, heavy equipment and a lot of patience. They’d resolved that they might have to cut through the concrete driveway to trench a new line.Friday morning they came back to attempt to run the line through the existing conduit again. 10 hours later, and with minimal cutting to the driveway, they succeeded.I don’t care how many times these guys failed to solve the problem, they just kept attacking it, and not one of those guys were willing to quit.Easily, 10/10 StarsWith their determination, I’d call the team at Mr. Rooter to help me anytime with anything again.

Review 13 (2024-10-29 - Rating: 5)
Worked with Erick on scoping some buried drainage piping. He helped identify the likely spots where the old drainage was (which it was there) and took the time to thoroughly scope the pipe and communicate what he was seeing the entire time. Very professional and very knowledgeable.

Review 14 (2024-06-10 - Rating: 5)
I had an issue with a water leak in our home. Then I called Mr. ROOTER plumbing. Then I spoke with a very nice lady on the phone explained my situation she was attentive in getting a plumber out the same day she was very pleasant to speak with. Later after scheduling , i received a text notification of the service guy name with a picture of employee Steve Smith, showing up at the house. Ashort time later Steve Smith arrived very quick. I explained my situation Mr Smith got right to work. Very nice guy. All I can say great work very professional. Great experience to both employees. I will recommend.

Review 15 (2024-12-05 - Rating: 5)
They both did a professional job, cleaned up after, and were upfront on the costs. Amanda at the office is wonderful scheduling the appointment. Thanks

Review 16 (2024-08-11 - Rating: 5)
Eli Stratton was my plummer. This guy was one of the best service guys Ive ever had the pleasure of dealing with. He quoted beforehand, gave advice, worked longer than expected, and was very open and honest. The quality of his work was amazing. I would recommend Mr. Rooter because of him!

Review 17 (2024-10-06 - Rating: 5)
They were quick to come, offered financing options when a quick fix was not a viable option.. Eli Stratton and Markel Thompson went above and beyond to make sure that I had my water turned on before they left. Even when posed with multiple roadblocks when it came down to tying into the water meter.. Eli kept calling one person after another until he finally got the right person to send out the 2 service men from Madison County Utilities to fix the issue at the water meter.. And a special thanks to Madison County Utilities for coming out late on a Saturday night to make sure I had my water turned back on..

Review 18 (2024-10-30 - Rating: 5)
The technician did an outstanding job. He was very efficient and thorough. I would definitely recommend using them again.

Review 19 (2024-12-26 - Rating: 5)
I called Mr rooter out for a clog. The technician Christian Cruz arrived on time he was nice and got the job done quick I recommend asking for him

Review 20 (2024-10-18 - Rating: 5)
Mr. Rooter plumbing inspected 4 issues at my house today. The estimate is reasonable and includes opening up the ceiling below a bathroom to repair a leak. And, they will be back to do repairs Monday.

Review 21 (2024-08-28 - Rating: 5)
Very prompt and courteous. Knew exactly what the problem was and had it fixed in no time. Steve Smith was Technician and would highly recommend. Will be calling and using again for any plumbing needs.

Review 22 (2024-06-23 - Rating: 5)
Wow!! Now that’s what I call CUSTOMER SERVICE! *Rob Johnson* Thank You-for making our family feel reassured our water problems would go away and they did! If we have any other issues in the future, I am asking for Rob by name… A+ service… you will see… ask for him!

Review 23 (2024-06-17 - Rating: 5)
We have an appointment for annual flush of our tankless hot water heater that was installed by Mr Rooter in 2020. Our technician today, Steve Smith was prompt, professional, and thorough in his work. Very happy again with Mr Rooter. Would definitely recommend this business to anyone and will be using their services again in future.

Review 24 (2024-10-12 - Rating: 5)
We have had a persistent problem with a faucet in a bathroom which we had remodeled a year ago and we have not been able to figure out the issue to fix it. Kevin spent extra time and effort to diagnose the problem. We recommend Kevin and Mr Rooter. :)

Review 25 (2024-01-17 - Rating: 5)
The experience today with Mr. Rooter was pleasant and very professional, starting with Amanda who does the scheduling. She was very professional and accommodating. She informed me when the Tech started toward my home and the time of expected arrival. She was pleasant to deal with. The Tech, Kevin was exceptional. He evaluated the project, accompanied by an estimate prior to starting. The quality work was completed in an expeditious manner and everything was back to normal. Kevin was very nice to work with.

Review 26 (2024-06-13 - Rating: 5)
Rob our on site technician and Savannah through customer service did an excellent job of being prompt, professional, and worked hard to get our plumbing issues taken care of. We were very satisfied with the service we received from Mr Rooter.

Review 27 (2024-12-14 - Rating: 5)
Professionals exhibited expertise and knowledge in task completed, I.E., plumbing for a new refrigerator. Thank you for doing such a wonderful job and a special thanks to Pat.

Review 28 (2024-11-26 - Rating: 5)
Extremely service driven company! Quick to respond and very thorough in their diagnosis of our problem. I would highly recommend them for your plumbing issues.

Review 29 (2024-10-17 - Rating: 5)
Again. I want to say I am very satisfied with their work and professionalism. They all did a great job 👍I would add , Eli is an awesome young man and hard working

Review 30 (2024-10-08 - Rating: 5)
Tim was very polite and knowledgeable. He fixed the problem quickly without any fuss. Would want him to fix any future plumbing issues. Thank you!

Review 31 (2024-06-21 - Rating: 5)
Called this company to come check on a minor plumbing concern prior to a home sale. They were quick to schedule a service call and show up at my home. Cody was very personable and quickly addressed my concerns. I appreciate the professionalism. Thank you.

Review 32 (2024-03-12 - Rating: 5)
The entire team at Mr. Rooter has been SO impressive to work with. We had an extremely difficult plumbing issue that they were able to investigate and provide a solution to help avoid future problems. We had a very big time crunch and Eric and team worked so very hard to knock out the repairs to keep us on schedule. They truly went above and beyond, are so kind and respectful, and provided updates throughout the process. We are so grateful to them for helping us out. We are now very loyal customers and highly recommend them!

Review 33 (2024-12-31 - Rating: 5)
Billy and BB were soooo professional and was very knowledgeable of their workVery courtest would recommend them!!!!

Review 34 (2024-11-24 - Rating: 5)
Brandon Parks was great! He really helped fix the problem. Will definitely use this company again.

Review 35 (2024-05-29 - Rating: 5)
We had an excellent experience with Kevin F and Markel. After living in our home for several years and putting a plumbing issue on the back burner we had a major backup in our kitchen sink. They came and had the issue solved in a short amount of time and also took a look at some other things we needed repaired. I got a quote the same day and will be calling to have them come back to complete that project as well. So happy to have my kitchen sink back!!

Review 36 (2024-03-19 - Rating: 5)
Cody was excellent with going through everything thoroughly. He helped us out in every way and was very knowledgeable. He made sure to tell us all charges upfront and what we should do to fix the issues immediately. This is what you want when you have a stranger come to your home. He was a kind, caring guy who takes his work seriously and you can tell he cares about the customers. He is very customer friendly. Thank you sir for all the help and getting us taken care of.

Review 37 (2024-03-08 - Rating: 5)
I will definitely be a repeat customer with this company. My tech was Eli Stratton and I couldnt have asked for anyone who was as well informed and polite as he was. He was up-front about my choices and didnt try to push anything, he just told me my options. He was very neat and clean, leaving no mess anywhere. I hope Mr. Rooter appreciates what an awesome employee they have.

Review 38 (2024-02-05 - Rating: 5)
Trevor is the best plumber AROUND!! He is so respectful, he works hard, and has the kindest personality to Mr. Rooter’s customers! He loves the company he works for! He is so loyal to them, respects them, and only has kind things to say! I will always request him for all our plumbing needs!!! Thank you Trevor for such great service!!!

Review 39 (2024-05-30 - Rating: 5)
Highly recommend Rob Johnson from Mr. Rooter Plumbing. Wow! He was prompt, courteous, thorough, and knowledgeable in his service. His expertise was evident and much appreciated! He went above and beyond. Thank you so much Rob!—Ian

Review 40 (2024-08-07 - Rating: 5)
A job well done, Personnel was well mannered, finished job and left job site neat and tidy. Very nice individual and very knowledgeable. Would use their services again.

Review 41 (2023-12-14 - Rating: 5)
A great team, Shawn, Alex, and Erick are very genuine people and made all the work stress free. If they could drink on the job I would have given them a beer.

Review 42 (2024-03-15 - Rating: 5)
Mr. Rooter Plumbing-Richmond is the best! They provide the best customer service and professionalism weve seen in a long time. We needed a faucet for a new kitchen sink installed and plumbing for the sink. We requested Trevor Smith be our technician to complete the job due to the great work he did modifying our water heater. Trevor Smith absolutely does an immaculate job, is considerate of property and provides great customer service.

Review 43 (2024-03-02 - Rating: 5)
Mr. Rooter Plumbling in Richmond is the best customer oriented business weve seen in a long time. They are very professional, friendly, keep you updated, and the work is of the highest quality. Trevor was our Technician and he completed two outstanding job(s). He updated our connections to our water heater and added a wall water outlet box for our refrigerator. Trevor thoroughly explained the process needed to meet our needs, and projected what well need for future changes. Trevor sets the example for knowledgeable professionalism and outstanding customer service. Mr. Rooter has the advantage employing this young man.

Review 44 (2024-01-20 - Rating: 5)
I cannot add a new review for the recent services, but wanted to say that Mr. Rooter has once again provided excellent service. They were quick to respond, very professional, and resolved our plumbing issues. Additional indoor services were performed, but they cannot be added to the existing review. Thanks for taking care of us again.

Review 45 (2024-11-25 - Rating: 5)
Trevor from Mr. Rooter was awesome! He got there super fast and was on and it in no time.

Review 46 (2023-12-27 - Rating: 5)
What a great experience! They got us in early, and took special care to make sure our water heater and shower were perfect before leaving. Eli and Chris were friendly, knowledgeable, and cleaned up completely after themselves. We will be sure to have them back for any other work, and highly recommend! Thank you.

Review 47 (2024-12-12 - Rating: 5)
Mr Rooter fixed an issue I had been having for years with a kitchen sink. It cost a bit more money but was worth it! Patrick W did the work. He was on time, very knowledgeable and did a very good job! I would recommend Patrick and Mr.Rooter’s service for any plumbing issue!

Review 48 (2024-06-04 - Rating: 5)
My home water treatment filter unit started leaking this past Sunday and Cody Jandt from Mr. Rooter came the same day. He quickly diagnosed the problem and was able to get all parts installed the next day. Cody was on-time, professional, and in constant communication the entire time.

Review 49 (2024-03-22 - Rating: 5)
Cody did an excellent job removing our old shower/tub hardware from both batbrooms and installing the new hardware I have been wanting forever. Great work ethic, good craftsmanship cutting the drywall (had to be done to make an access panel to the pipes), finished in a timely manner, and cleaned everything up. Everything works. The one tub holds water again and the other one no longer drips! Mr. Rooter replaced our waterheater a few years back and will definitely use them again for future plumbing needs.

Review 50 (2024-02-05 - Rating: 5)
We have had several plumbing issues in the past year. We request Trevor every time and he continues to impress us. He is timely, professional, the most polite and he’s never left a job without us being completely satisfied!

Review 51 (2024-12-18 - Rating: 5)
When you’re unsure of your plumbing issues , don’t hesitate to call Mr. Rooter. Professional from start to finish. A technician was at my house within 45 min of the call! Not just any technician! I got Erick! He came with all the equipment needed for the job and his expertise along with it. Erick explained my issue and supported it with video and explanations I understood. I experienced no upselling and a guarantee to back up the service! Thanks Erick and thanks Mr. Rooter.

Review 52 (2023-09-22 - Rating: 5)
Lived in my home for 2 years and had no idea when the septic tank had been pumped so I contacted Mr Rooter Plumbing. Shawn Smith was the service technician assigned to my job and he completed a full inspection upon arrival. THANK GOODNESS HE DID. My tank was so full it was about to be backed up and would have required a full tank replacement. Shawn cleared the tank, installed risers, and saved me thousands.Shawn could have just pumped the tank and went about his business knowing I would be calling again in a few months for repairs. He went above and beyond providing the highest level of customer service.Highly recommend this company, they are professional and guarantee their work.

Review 53 (2024-12-13 - Rating: 5)
Arrived promptly; very professional and efficient. I was very satisfied with service.

Review 54 (2024-04-11 - Rating: 5)
Our technician Steve Smith was very knowledegable, courtious, and efficient.He completed all of the work quickly and cleaned up around the work area.If we need helpWith our plumbing problems in the future I’ll be sure to ask for Steve.

Review 55 (2023-08-06 - Rating: 5)
I could not be happier with Mr rooter or with Douglas the tech that came out to my home. It was Sunday and we had a clogged pipe outside and could not use our toilets inside at all. I also had a colonoscopy on Tuesday and if you have had one u know the prep involved. I worried it would have to be cancelled. He arrived less than an hour after I called to get help on a Sunday!!! I honestly expected it to take a day or even 2 to even get someone here. Then maybe an hour, if that long, later it was fixed and it was extremely reasonable in price. It was so reasonable that I wish I had called them Friday when this began instead of spending so much time dealing with plungers and snakes myself. I could not be a plumber for sure and am grateful that others can. I have never truly had an experience with any repair situations like this that was easy and not expensive. Douglas gave me some recommendations for avoiding future clogs and now I guess I will be putting his work to the test during tomorrows surgery prep. Oh and I have 30 day warranty on it so that too is great. I could have hugged and kissed him for getting it fixed. Nothing sucks quite like no toilets that you can use in your home.

Review 56 (2023-03-12 - Rating: 5)
Both Kevin & Austin were great. They were exactly on time. The dispatcher called and told us they were on the way. She was very friendly as well. Came in told me exactly what to expect we talked about the price before hand and once I agreed. They got to work right away. Very efficient! Let me know what they were doing along the way. Would absolutely Recommend them and Mr. Rooter to anyone! Thank you all!

Review 57 (2023-05-09 - Rating: 5)
Tried to fix a leak in the spout of tub, broke off inside the wall.Mr.Rooter was here the next day and worked up into the night.The color of the hardware was different to which we were fine, but the technician (Brandon Shepard) wasn’t so he went to get hardware of the same as what we had. The store didn’t have the color needed so he returned on Monday with all new hardware and we were very please of the pride and time he took to complete a job well done.The small place that they had to work in was very difficult and very small.They work very efficiently.

Review 58 (2023-11-07 - Rating: 5)
We just bought a new home & Trevor came out and did a comprehensive check on all items plumbing related and the major red flags caught during our inspection. He even caught several critical items that our inspection did not see. Trevor took the time to make sure everything was fixed and corrected and even referred us to where to get certain items done. I would definitely recommend.

Review 59 (2024-11-25 - Rating: 5)
I was extremely pleased with my service. The technician Eric Ferguson was pleasant, friendly, and knowledgeable. Wonder service

Review 60 (2024-08-25 - Rating: 5)
Cody was great got our Toilet back up and running after numerous attempts to fix.

Review 61 (2023-07-03 - Rating: 5)
Our technician, Trevor S, was knowledgeable and expedient. It was great to have such good service during an unexpected, inconvenient situation. We were so pleased they were able to get someone out here on July 3 (as many were having an extended holiday weekend). We would recommend Mr. Rooter to our friends.

Review 62 (2024-10-01 - Rating: 5)
Appreciated the work done today by Kevin. He was very knowledgeable and efficient.

Review 63 (2024-04-15 - Rating: 5)
Mr. Rooter promptly responded to my issue even though was not an emergency. The technician Steve explained what he observed and what steps he was going to use to remedy my water leak issue. Thank you Steve!

Review 64 (2023-02-13 - Rating: 5)
Shawn was an experienced plumbing tech. I appreciated his time and patience in repairing a difficult find. He took all precautions in the care of the repair. I will definitely use your company again, hopefully not soon. However, I will certainly recommend Mr. Shawn. Thank you for your perfect job well done.

Review 65 (2023-06-29 - Rating: 5)
Excellent service from the quote to the repair. Bryson came out on the first day to evaluate the situation and clear the line. After looking, he recommended a replacement, which was the right call since the clog was caused by an improper installation years ago. Steven Smith came out to do the repair and other work. Very professional. I could not tell anyone had worked in the house or been under the sink. Cleaned up every speck after he was through.

Review 66 (2024-01-03 - Rating: 5)
Called this morning and managed to get an appointment for within the hour. Douglas was prompt, polite and explained what he was doing and why he did it. He was awesome! 10/10, will go with them again.

Review 67 (2022-10-13 - Rating: 5)
Our Plumber Douglas was top shelf. We thought at first was just a simple leak and toilet issue, turned into a much bigger project as the toilet was old and the shower faucet and pipes were never done right to begin with. Douglas corrected the issues and offered solutions for a fair price. He did great work, worked hard for very long hours getting everything perfected for us in our new home. He cleaned up after himself accordingly, respected our home by wearing shoe covers, and was very polite and easy going to talk to, and also very professional. He definitely knew his stuff and worked diligently to fix us up. He even went the extra mile to hook up our washer for us, and I never even asked him to! Douglas thank you again for your hard work and dedication to us. Will definitely use Mr rooter for all our plumbing needs in the future.

Review 68 (2023-10-18 - Rating: 5)
Had a plumbing block. Called elsewhere and couldn’t get anyone willing to come. Roto Rooter was super great in response and had someone here quickly. Trevor was not only helpful, but efficient. Will definitely be using him/them going forward.

Review 69 (2024-11-19 - Rating: 5)
Shawn from Mr Rooter came and snaked our pipes today. The company’s follow-up before he arrived was Great as for Shawn he was Absolutely Awesome customer service blew me away . Ver Highly recommend this company !!!

Review 70 (2023-02-14 - Rating: 5)
Update: We had Mr. Rooter (Trevor this time) out here a THIRD time (old house/old plumbing) and they never fail to amaze us. They replaced all our plumbing and pumped our septic. We are always impressed by how kind and professional these guys are. They could be having a bad day and you wouldn’t know it. Our yard is pretty saturated (and our neighbor was a jerk) so they had issues but whatever mess they made, they fixed! They gave us a TEN YEAR warranty. We are so happy. Pay to have it done right the first time y’all. You won’t be disappointed with them.Trenton came out to service our plumbing issue. He was professional, kind, and did an excellent job. He answered all of my questions and was very honest. We will be asking for him specifically should we ever need more plumbing help. Which I’m sure we will! Old houses and their “wonderful” pipe systems.

Review 71 (2022-05-06 - Rating: 5)
Mr Rooter’s staffs are very professional and responsive. We talked to Matthew about the problem and ask him to help us asap and he quickly responded to our problem and send the team member to do the job. We had kitchen and laundry drain clogged up and Erick worked so hard to open and clean the drainage which was clogged so bad. The office admin (Amanda) called us back few hours after the job done to make sure everything is still flowing smoothly or not which shows that they are taking good care of their customers even after the job is done.We really appreciated their arrival on short notice and great job done. Thanks for your great service! We really Appreciate whole staff.

Review 72 (2024-12-18 - Rating: 5)
Mr Patrick Walker answered all questions did his job well and very polite and friendly.

Review 73 (2024-11-05 - Rating: 5)
We had problems with plumbing (septic tank) and called on a Tuesday morning. Very nice lady answered and Shawn Smith was out that afternoon. Nice guy, answered all my questions, explained everything well, got me a quote. Next day Shawn and another gentlemen came out, pumped my tank, installed risers, answered more questions, then recovered and spread straw and grass seed!. Even took a quick look at my father-in-laws tank next door. Guys did an excellent job and we are very happy with our service from Mr. Rooter. We have them on our short list of trusted people to call if we have a problem!

Review 74 (2021-09-19 - Rating: 5)
I have used Mr. Rooter for several years now for multiple projects at my home. I trust their judgement, they’re always clean and respectful, knowledgeable and can give an accurate quote immediately once the problem has been identified. This particular service call was seamless—from Amanda in scheduling working with me on my difficult work schedule all the way down to the service technicians— I highly recommend their services, more specifically technicians by the name of Lane and Sean. Super nice gentlemen and very thorough! Both have worked multiple times over the years at my house and I’ll never let anyone else work on my plumbing needs. Definitely a 10/10 on customer satisfaction!

Review 75 (2024-10-23 - Rating: 5)
Fast, friendly, and professional! Our plumber was great!

Review 76 (2023-05-11 - Rating: 5)
Had a pipe burst and called Mr. Rooter and was able to have Trevor Smith come in at an earlier time to diagnose, fix and gave suggestions how to prevent this in the future. He was great with answers to as a first time homeowner and was communicated well. Highly recommend Trevor !

Review 77 (2022-12-07 - Rating: 5)
We had a backup from our washer/dishwasher drain and called Mr. Rooter for assistance. They arrived within 2 hours of the call and fixed the issue quickly. Fast reliable service and both service techs were professional, knowledgeable and able to answer all of our questions and concerns.

Review 78 (2021-08-06 - Rating: 5)
Trenton did an excellent job. Promptly accessed the issue and took care of it in short order. Very nice as well as the initial contact person to get us onto the schedule quickly. Everyone was great. I do recommend their services. Thanks Jim

Review 79 (2021-01-18 - Rating: 5)
Mr. Rooter got someone out to our place within 24 hours to fix a leak under the house. Our spigot on the side of the house had frozen and the pipe broke. The service was excellent and the repairperson was on time and courteous. Unfortunately, Mr. Rooters prices are very high. We would have called around but this wasnt something we could wait on. Im glad they were able to get it fixed asap, although I wish the prices were a bit more reasonable.

Review 80 (2017-08-18 - Rating: 5)
I called Mr. Rooter plumbing because I thought they did a very good job for my daughter. My sewer line had had problems for years and I had tried to get by without replacing it. When Shawn, their technician, came and ran a camera through the line even I could see it was time to replace it. Don, the manager, came the next day to look at the line and give me options and cost for fixing it. I really appreciate that he listened to my concerns about not cutting a big hole through my front porch. He took a lot of time looking at the house to come up with the best way to do the job with the least damage to the porch and yard. His years of experience really paid off big time for us.They sent Matt and Allen to do the job and you could not find two more professional, friendly, clean and smart people. They made us feel like everything would be taken care of with the least inconvenience to us. I felt so comfortable with them here in the house that when I needed to leave for a while I had no doubt every thing would be all right. I can not thank them enough for a job well done.I would definitely use Mr. Rooter again and recommend them highly.

Review 81 (2024-06-07 - Rating: 5)
Excellent service! Rob was very thorough and did a great job. Same day service was nice.

Review 82 (2022-08-17 - Rating: 5)
The two men arrived at the door and immediately put on shoe coverings. They were professional in every aspect. They answered all questions and explained the procedures. They did not waste time. Finished the job, cleaned up. I was presented with an estimate before work began and they kept to the estimate. I have already recommended them to neighbors.

Review 83 (2021-04-09 - Rating: 5)
Excellent experience from beginning to end. Every team member was kind and professional. It’s never fun to have a septic issue, but Mr. Rooter took amazing care in every step of the process. The way they orchestrated teamwork with digging, supplies, pumping etc was amazing and efficient. Everything was clean and put together when they left. Will definitely call them for any future plumbing issues.

Review 84 (2024-09-19 - Rating: 5)
Shawn always explains exactly what he is doing and answers any questions I have.

Review 85 (2021-06-08 - Rating: 5)
Thanks to a 50-gallon water heater going kaboom and flooding my house, I found myself on a Sunday afternoon trying to find a plumber who could help. The Mr. Rooter down the road was the first place that picked up the phone and they scheduled to have a technician at my house at 9AM the next day. I got a text before he arrived letting me know his name and what he looked like. Then, once he got here, he was incredibly professional, incredibly helpful, and incredibly clean. In short, Douglas was incredible. He answered all of my questions and understood that a surprise water heater expense is a hellish experience, so he did his best to go above and beyond to help me out. It was such a positive experience that Im writing my first review on Google.

Review 86 (2024-11-07 - Rating: 5)
Kevin was friendly and helpful. He also took time to work up estimates for some other services I was thinking about.

Review 87 (2023-01-13 - Rating: 5)
Brandon Shepherd was very professional courteous got to business immediately and took care of all my problems I would definitely recommend him to anyone who needs any kind of Is plumbing services. His partner also handled himself in a very professional manner.

Review 88 (2020-11-12 - Rating: 5)
Mr Rooter was excellent. Communication from the very beginning to end was perfect. They showed a few minutes early for the scheduled time, they were clean cut, dressed nice, and even put booties on to make sure they didnt track in the house. Work was quickly completed and they cleaned up after themselves. Couldnt ask for a better service! Thanks Mr Rooter!

Review 89 (2022-10-17 - Rating: 4)
The technician did an amazing job! He was transparent about what the issues were and the price. He installed our new garbage disposal and was out within an hour. He was also very friendly!

Review 90 (2022-09-08 - Rating: 5)
Kimberly from dispatch and Lane the plumber were extremely professional and friendly. I called them and within 24 hours, my issue was successfully taken care of. I highly recommend Mr. Rooters!

Review 91 (2024-09-23 - Rating: 5)
Kevin did a wonderful job fixing our hot water heater! We’ve had issues with our water getting cold quick. We had another local plumbing company come out, who put in the water heater, and they wanted to tear into the wall/tile and I just felt like something didn’t seem right. I got a second opinion with Mr. rooter and I’m so glad I did. Kevin found the problem (a part inside the water heater) and did a wonderful job fixing it. Thank you so much!!

Review 92 (2021-08-02 - Rating: 5)
I am 100% pleased with the recent service provided to my family by Mr. Rooter Plumbing of Richmond, KY! From the excellent customer service and friendliness of Amanda in the office when scheduling our initial appt, to the text updates received on the status of the technicians arrival to our house, to the thorough/professional service provided by Trenton our technician...everything was top notch! Trenton diagnosed our problem in a matter of minutes, he explained everything to us in terms we could understand, and he advised us of the exact cost PRIOR to beginning any of the labor. This is exactly how a reputable plumber should operate; not coming up with random price quotes on the fly or adding in unexpected costs/charges after the fact, like Ive experienced with so many other plumbers in the past. Trenton was very personable, very knowledgeable, and even took the time to look at a couple other issues that I hadnt initially called them about and he provided additional price quotes and recommendations. Honestly, based on this experience, Mr. Rooter will be the first and only place I call going forward for all of my familys plumbing needs. These are great folks to work with!

Review 93 (2017-10-20 - Rating: 5)
I called Mr. Rooter on Friday because my shower was completely clogged. To my surprise, they said someone could come on Saturday at no extra charge, but they got tied up on a job, so Allen Fitzpatrick came Sunday afternoon. He checked out my shower, and I mentioned that my sewer line had backed up on multiple occasions, so I knew I’d have to have it replaced sooner rather later. He offered to send a camera down it, which confirmed what I was afraid of. On Monday he came back, along with Donald, who looked at everything and gave me estimates on both jobs. The best news was that they would not have to tear up my driveway and yard to replace the sewer line, but only have to dig 2 big holes, one of which involved my garage floor. Also, they have a 10 year warranty on the sewer line and 5 years on the drain line repair. I opted to bite the bullet and have both taken care of, so he gave me a significant break on the price. That afternoon, Allen replaced my shower drain line, and on Tuesday he returned with a crew to begin the sewer line replacement. By mid Thursday afternoon, the job was completed very satisfactorily, including repairing the concrete garage floor. Allen cleaned up everything and was a pleasure to have in my home and yard, taking his time and patiently answering my questions. I highly recommend Mr. Rooter for their promptness, thoroughness, patience as well as being very easy to work with.

Review 94 (2024-08-26 - Rating: 5)
The work that they did was great! Their prices are very expensive.

Review 95 (2020-07-09 - Rating: 5)
Ive used Mr. Rooter twice & both times have been very satisfied.The last time, I called and was on the phone with the receptionist at 3pm setting up an appointment.By 4:00, the same day, the service man had been out to the house, fixed the problem, & had already left. That fast!!I know that its not always an issue that can be fixed that fast, but thats just an example of how quickly they can get the job done!Theyre one of the easiest companies to work with!

Review 96 (2023-05-06 - Rating: 5)
Call Mr. Rooter and ask for Douglas because this guy gets things done and has a huge heart to make sure its done CORRECTLY! They have a wonderful quick response time. Who can say that nowadays. Thankfully we are back on our feet with what could have been a disaster if it wasnt for Douglas knowing what to do. Huge praise.

Review 97 (2022-10-04 - Rating: 5)
Brandon Sheppard was very professional, explained everything he was doing, gave me all my options with pricing. He arrived on time, and cleaned up everything and moved my furnishings back in place before leaving. Very happy with this service!

Review 98 (2024-03-11 - Rating: 5)
Mr Rooter is a Good Company, the guys that came out was awesome, They did a great job, thanks again, a shout out to (Trenton and Tyler and David, the Mr Rooter Guys). (I would also like to thank Eli Stratton for coming out on March 4th 2024, he responded quickly and got the job done in a timely manner, he did an Amazing job).

Review 99 (2021-08-31 - Rating: 5)
We used a different plumber before calling Mr Rooter and we will never do that again. The previous plumber not only over charged us for his service and told us everything was fine we just needed a new piece for our pilot light (it kept going out). We called Mr Rooter for a 2nd opinion they came the next morning (earlier than the appointment we made) and they immediately pointed out the entire water heater was bad all the way to the gas plumbing. They installed a new water heater the same day and it was done before bedtime. The plumber they sent (I believe his name was Douglas) was very professional, kind, and worked quickly. He was also so helpful with the financing options. If we had followed the other plumbers advice we wouldve lost thousands of dollars. We will always call Mr Rooter first!

Review 100 (2021-06-19 - Rating: 5)
Very professional, on time, respectful, knowledgeable, clean. Lane explained every thing he was doing. Done with great efficiency. Will definitely recommend to others. Tanya scheduled appointment quickly. This was a problem that occurred after hours on Friday. Service was very reasonably priced. Will use again when needed.

Review 101 (2022-03-16 - Rating: 5)
Called to get our sink looked at due to leak. Doug was very friendly and professional. He wasa very informative & even gave us estimate for a more long trem solution. Definitely recommend Mr.Rooter for plumbing issues. Thank you so much!

Review 102 (2019-01-29 - Rating: 5)
Fantastic experience working with these guys. Matt was the man. Had to replace a shower valve for me and was excellent in communicating, being on time (early actually), and just flat out, being professional. They were booked for a couple of days and because of my situation (no running water), they fit me in under 12 hours after I called. Call these guys, great people.

Review 103 (2022-01-16 - Rating: 5)
Doug was an excellent plumber! He came in… made a plan, communicated it courteously, and got the job done within 3 hrs…maybe within 2 hrs…I wasn’t watching the clock. It’s always easier to pay for a service when the technician is of Doug’s quality!

Review 104 (2024-09-25 - Rating: 5)
Shaun smith very professional and helpful with any questions I had thank you

Review 105 (2018-12-13 - Rating: 5)
Thank you for fast and friendly service as always. We truly appreciate how knowledgeable our technician is and how helpful his advice always is to keep our home running smooth all year long...Thank goodness we signed up for the Advantage Plan Membership 2 years ago.. because we love our yearly FREE inspections!! It has saved us a ton of $$! You guys are Fantastic!Also I want to give a shout out to the office staff.. those girls are always so professional & friendly.Merry Christmas!!

Review 106 (2021-07-31 - Rating: 5)
We needed our water heater replaced and while we were having them look at it, they informed us we still had galvanized pipes that were probably about 50 years old since the house was built in the 70s. Over time galvanized pipes will corrode and with that lead can build up which can pose serious health risks. Robert and Alex came out and took great care of us. They were very professional, thorough, and efficient. They really made an otherwise stressful experience a lot less hard on us. They answered every question I had and went the extra mile to get what I wanted accomplished in a timely manner. I really recommend them for any of your plumbing needs.

Review 107 (2020-11-09 - Rating: 5)
Mr English was very professional, very courteous and very knowledge. The service was performed Sunday morning after a faucet failure and subsequent water leak from a very old shut-off valve. We were worried the house would be flooded. Mr English had all of it fixed within an hour and put our minds to ease. He did all this while realizing his tire on the service vehicle was going flat after he found a 3 prong garden tool stuck in it.

Review 108 (2021-02-05 - Rating: 5)
Mr. Rooter saved the day! Came out the same day I called to assess situation and give me a quote. Fortunately, they were able to come out the next day and completed the work. Everyone involved from the first phone call to the final sign off was extremely helpful and professional. Hopefully I won’t need their services for awhile but will definitely give them a call if I do.

Review 109 (2019-02-14 - Rating: 5)
Discovered my leaking water heater after 10 PM on a Friday night. I left a message at Mr. Rooter plumbing and fortunately they returned my call 9 AM Saturday morning. Of course they had a busy weekend schedule planned, but when I told them my dilemma the office immediately sent very efficient technician, Cameron Snowden,To assess my situation. I was not surprised I needed a new unit, as the old one was quite old. He wrote up a reasonable estimate for replacement, said if I signed this order he would be back Saturday evening to install the new water heater. I doubted he would be able to fit it into his schedule, therefore was so pleased when he called at 5 PM to see if it suited me for him to install new water heater Saturday evening. Of course I said yes, was delighted that everything was completed around 9:30 PM, and hot water was available soon after that for my shower. Cameron did such a great job explaining my options, advising me on the best route to take, and quickly efficiently doing the work. I definitely will call them again when I have any plumbing issues.

Review 110 (2021-07-06 - Rating: 5)
Mr Rooter was able to find the leak coming from my shower told me the cost to fix it and did an amazing job. I highly recommend them. The Plumber knew what he was doing, and was very professional. Thank you all!

Review 111 (2022-02-20 - Rating: 5)
Trenton was great!!! Friendly, knowledgeable, efficient, careful....everything one could want in a service representative of your business. The receptionist was also very helpful and kind...something I didnt find with one of your competitors. Actually, theres no competitor that is your equal.

Review 112 (2021-05-15 - Rating: 5)
Speedy arrival, super professional and knowledgeable! We arent plumbers so we could have been easily taken advantage of.. but instead all our issues were addressed, all questions answered and we were treated very kindly. Thanks for making these plumbing issues we had go away!!

Review 113 (2023-11-05 - Rating: 5)
We had a late night basement flood on a Saturday night. Trevor was quick to respond and came back the next morning with parts to fix. Great experience all around.

Review 114 (2023-02-08 - Rating: 5)
Shawn and Cody were so professional and timely. They were great!!

Review 115 (2022-05-31 - Rating: 5)
They were great to work with. They had availability and were able to show up as soon as possible. The guys that came were nice, professional and easy to work with. They explained the issue and were able to fix it quickly. Will use them again!

Review 116 (2017-04-27 - Rating: 5)
I have always had trouble with plumbing in my house. Decided to switch companies this time because of the convenient appointment hours. It was a toilet issue this time around. Im very happy with the professionalism of the company and particularly my technician Shawn Smith! Ill be calling again

Review 117 (2023-01-09 - Rating: 5)
Great service, professional techs and efficient with the task as hand. Douhlas was easy to work and willing to answer all my questions. I know who Im calling next time I have a plumbing related issue.

Review 118 (2021-12-02 - Rating: 5)
I just have to say that Shawn Smith and Trevor Smith were very outstanding not only professional but at a level of comfort they gave us to understand what was going on with our situation. With companies I have delt with in the past, thos companies usually just tell a person what they want to here to satisfy the moment. Shawn and Trevor both were just like having family over and and made us extremely comfortable from beginning to end. They answered every question, pointing out the damages that we had with the explanations on the whys and how to prevent this from happening again. They both were very detail oriented and we couldnt ask for a better 2 peoples to handle the the amount of damage at a very reasonable most fashionable way. I highly, highly recommend them both and will most certainly recommend them person any and everyone I know. Thank you for these 2 guys for doing the job and doing it right!!!. I give them both the full 5 stars and add a few more stars on top of that. If I had anything do do with it, I recommend a Rais for them both and a hell of a bonus if that applies. I truly am speaking from the heart on this and every thing Ive said is so truthful for these 2 workers. Thank you all for the professionalism and kindness they and all of you down to the lady on the phone. God bless and happy holidays.

Review 119 (2018-06-01 - Rating: 4)
Shawn was a wonderful, courteous,respectful and helpful plumber. Rooter plumbing did just what they said. Very good customer service skills exhibited on the phone (a must for me.) This is the 2nd time Ive used them. Once in Lex. Now in Richmond. I highly recommend this companyEspecially if you have an emergency. Thank you Mr. Rooter👍

Review 120 (2021-07-09 - Rating: 5)
Oh my goodness! Brysen and Trevor were absolutely wonderful! I would definitely recommend Mr. Rooter Plumbing of Richmond and would ask for these two young men again! They were very professional, efficient, respectful and very nice!

Review 121 (2021-01-29 - Rating: 5)
Sean was very polite and considerate. He wore a mask and shoe covers inside the house. When the problem was not what he first suspected, he actually charged less than his estimate! We will definitely call Mr. ROOTER again and ask for Sean specifically if at all possible. Thank you!

Review 122 (2024-10-07 - Rating: 5)
Knowledgeable, soft-spoken, big smile, and hard at work the whole time.

Review 123 (2017-04-26 - Rating: 5)
Mr Rooter came to my house because I had a clog and all my bathtubs were backing up. They fixed the problem in no time and our technician was professional and clean. Im very pleased with the service I received.

Review 124 (2024-04-18 - Rating: 5)
Cody cleared our plug in no time. He was professional and friendly. Will use again.

Review 125 (2022-11-23 - Rating: 5)
Water heater went out right before Thanksgiving. Matt worked to contact various suppliers for a specific part, then changed it out though no longer really in his job description and Amanda went above and beyond to schedule and reschedule earlier as wed been without hot water for a week.. Thank you Matt and Amanda.

Review 126 (2023-10-12 - Rating: 5)
Shawn removed the valves installed in 1985 and replaced. He was courteous and told me how the new valves attached to the waterline without soldering

Review 127 (2018-12-11 - Rating: 5)
The service was fast and Matt Guilbault was very professional and thorough with the installation of our new water heater. We will definitely use this business again and recommend to friends and family!

Review 128 (2024-05-29 - Rating: 5)
Rob Johnson done a great job and showed before and after work of the service that was performed!!

Review 129 (2024-04-17 - Rating: 5)
Fast professional and very knowledgeable in his job. Showed up ready to work no slow pace at all

Review 130 (2024-01-20 - Rating: 5)
The techs were very professional and experienced. They communicated what they were doing and let us know what needed to be done.

Review 131 (2023-11-22 - Rating: 5)
Trevor was extremely patient and went the extra mile by calling the manufacturer and then waiting an additional 15-20 to make sure our water was heated.

Review 132 (2022-07-20 - Rating: 5)
Lane came out in a timely manner and got the job done!! Really respectful guy. Thanks again Lane... Ill be sure to let everybody know they got a plumbing repair or plumbing in general to call Mr rooter. Thanks again for the quick response. 👍🤘🏼

Review 133 (2022-06-29 - Rating: 5)
Needed service today. Called today and service today. Very impressed! Thank you Matt and Eric for taking care of the problem so quickly! Nobody likes sewer backed up in the home! Thanks for the quick service. Appreciate it.

Review 134 (2023-05-16 - Rating: 5)
Did great work.very nice people.stayed around to make sure the water heated up.explained to me how to drain tank every year to keep the gunk out.didnt leave any mess.I highly recommend this company.

Review 135 (2018-12-10 - Rating: 5)
Great experience each time I have called with plumbing issues. The technician Dylan is knowledgable, personable, and does a fantastic job. Would highly recommend to anyone needing work done.

Review 136 (2020-10-25 - Rating: 5)
Matt Guilbault was amazing!! He not only fixed the issue . But was very knowledgeable in helping us understand how to prevent future issues ! He was very professional, kind , and even explained it all to my elderly mother . Thank you guys so much ! Wonderful service!

Review 137 (2024-10-23 - Rating: 5)
Prompt, friendly, up front on pricing, would use them again.

Review 138 (2021-04-09 - Rating: 5)
These guys got here quickly, diagnosed the problem and fixed it. I appreciated the quick response and explanation of the problem. The only negative would be the hard sale for future business on things that aren’t a problem yet but might be. I thanked them for their advice and opinion but it was not something I needed to address today but they pushed pushed pushed. That was kind of a turn off.

Review 139 (2021-11-04 - Rating: 5)
Very courteous, professional and knowledgeable. Did a tough job quickly and efficiently. Fit is into a cancelation to get the job done quicker than scheduled.

Review 140 (2021-10-06 - Rating: 5)
From the call center to the technician who did the work I couldn’t ask for a better experience. Robert was professional and personable. Prices for services are set by the service. I wouldn’t hesitate to call again.

Review 141 (2018-09-27 - Rating: 5)
Troy was amazing! He was extremely clean and neat. He also informed me about what he was doing every step along the way.. I couldnt be happier with my service.

Review 142 (2024-08-09 - Rating: 5)
Cody and Craig are awesome. Great service.

Review 143 (2021-07-01 - Rating: 5)
A+ service. I had an emergency and they worked me in the same day. The tech was professional and gave me tips on keeping my drain clean. Highly recommend.

Review 144 (2020-09-22 - Rating: 5)
Lane did an awesome job removing galvanized pipe from my very cramped crawlspace and replacing it with pvc. Work was quick and clean. Courteous and respectful of my house both inside and out.

Review 145 (2024-07-30 - Rating: 5)
Cody was great! He was there within 30 minutes of my call, and did a detailed search to find the source of the leak.

Review 146 (2021-03-10 - Rating: 5)
Great service! We are new to the world of septic and our tech was so helpful in answering my questions about when to service, the location of our tank and leech lines, how to service to keep system healthy, etc. We are very happy with service and would recommend!

Review 147 (2017-10-20 - Rating: 5)
They get to me so quickly every time I need something. They get in and get it fixed. They have everything they need on hand so no waiting for things to be ordered or come in to fix my problem. Professional employees, fast turnaround. I couldnt be happier with them.

Review 148 (2023-11-07 - Rating: 5)
We are so glad that the kitchen sink and our washing machine are draining correctly now Douglas did a great and fast job

Review 149 (2024-02-14 - Rating: 5)
Shawn was our tech and he was fabulous! Very capable!

Review 150 (2022-11-21 - Rating: 5)
Very professional. They wear foot covers over their shoes when coming in the house. I felt they were honest with what we needed to do to fix our problem.

Review 151 (2023-06-14 - Rating: 5)
Trevor s was amazing , showed up timely and very professional and had the clog cleared fast and even helped me clean up some of the mess !

Review 152 (2023-12-20 - Rating: 5)
Steve the service man was just great. I needed a new toilet and he did a great job.

Review 153 (2023-07-12 - Rating: 5)
Erick was knowledgeable and very professional even though he didnt wear a hat like your logo suggests.

Review 154 (2024-11-13 - Rating: 5)
Shawn Smith was Very professional and proficient! A+ service!

Review 155 (2022-04-22 - Rating: 4)
Did good job but toilet sluggish again. Within a week with no toilet paper getting flushed down. Guess problem not solved. Noone else in house to throw anything in toilet. Way to expensive for me to call again .

Review 156 (2024-02-10 - Rating: 5)
Kevin Fletcher was most professional at his job in our house. He was easy to talk to and kept us informed on his work. We had a leak in our bathtub and it took Kevin much patience and time to remove a piece that was stubbornly attached. He kept a positive attitude and made funny comments as he worked. We enjoyed having him do this job. Upon completion, he made sure all the bathroom was clean and back together as it should be. I liked the fact he wore protective booties over his shoes to ensure our house remained clean. I would highly recommend Kevin to work on your jobs.

Review 157 (2021-08-06 - Rating: 4)
The guys that came out were great! The only reason i didn’t rate it 5 stars is that it’s a bit pricey ! Service was great , plumbers very nice and efficient.

Review 158 (2024-12-10 - Rating: 5)
Super helpful and quick service

Review 159 (2023-07-11 - Rating: 5)
Very professional and did what needed to be done. He was polite and took time to find the problem before rushing in to fix it.

Review 160 (2017-04-26 - Rating: 5)
Mr. Rooter was the best plumbing company weve ever used. Our technician was on time and very polite and well educated in fixing our problem

Review 161 (2020-10-06 - Rating: 5)
Great people to deal with. They explained in detail what they would do, showed us in detail the problem, repaired it, completed the job as necessary and repaired the property as needed...will call on again when needed!

Review 162 (2023-04-18 - Rating: 5)
Eric F was very professional and courteous. He analyzed the problem, gave me the options, and quickly fixed the problem.

Review 163 (2024-05-22 - Rating: 5)
From start to finish the team was great. Alan and Kevin worked very hard over the days they were here. Would use them again.

Review 164 (2024-06-04 - Rating: 5)
Professional, honest and knowledgeable! We will always call Mr. Rooter for our plumbing needs.

Review 165 (2024-02-23 - Rating: 5)
Eli was very professional, on time, and patient. Excellent service.

Review 166 (2014-07-23 - Rating: 5)
Super fast service immediately after I made the service call. Our technician was excellent and fixed our drain line that day!

Review 167 (2023-01-26 - Rating: 5)
Trevor and Steve did very good job. So polite friendly and efficient!

Review 168 (2024-02-05 - Rating: 5)
Trevor was my technician and arrived on time and was very professional. He checked the issue and offered a solution. He was very courteous and left the work area clean.Very good to have such a professional young man in our home.

Review 169 (2021-02-15 - Rating: 5)
Incredibly nice, professional staff. Can’t stress how impressed I was at how thorough and careful the technicians were. Highly recommend!

Review 170 (2021-05-21 - Rating: 5)
The technician was very prompt and very thorough in explaining the repairs needed. Extremely happy with the repair work.

Review 171 (2023-05-31 - Rating: 5)
Kevin was the Plumber he did a good job and was very personable

Review 172 (2021-06-21 - Rating: 5)
Shawn and Trevor were prompt, courteous and knowledgeable. They resolved the problem and were very helpful.

Review 173 (2023-07-08 - Rating: 5)
Very professional and clean; perfect work and explained all he did clearly

Review 174 (2021-08-20 - Rating: 4)
On time and nice but $178 for a diagnostic charge that took 30 minutes is too high.

Review 175 (2021-11-06 - Rating: 5)
Robert was helpful, professional, and went the extra mile. 100 percent will call for next plumbing need.

Review 176 (2024-01-18 - Rating: 5)
Trevor came today to take a look at a clog in our toilet. We received a clear explanation of what was going to be done and what possible problems might occur. The repairs were done exactly as explained for the cost provided.They were very friendly and made sure to clean up their messes. I highly recommend Mr. Rooter.

Review 177 (2022-10-22 - Rating: 5)
A leak from the waterline to the back of the refrigerator upstairs caused a leak in the ceiling downstairs I wouldnt have found it he found it quickly and fixed it quickly

Review 178 (2020-05-26 - Rating: 5)
Techs are professional and arrive at time stated or earlier. Price given up front; quality work.

Review 179 (2022-08-19 - Rating: 5)
The lady that answered the phone was very professional. Shawn kept me informed about the job at all times.

Review 180 (2024-03-15 - Rating: 5)
Very professional showing up and wanting to achieve results.

Review 181 (2021-11-24 - Rating: 5)
Representative was very friendly and knowledgeable. Receptionist was very helpful and professional

Review 182 (2024-04-18 - Rating: 5)
Fast & friendly service! Great work!

Review 183 (2020-12-10 - Rating: 5)
Amazing experience..will never use another Plumbing company.. Prompt & professional service! 5 stars!

Review 184 (2023-12-21 - Rating: 5)
Above and beyond. Worked with us to understand problems and next steps. Super knowledgeable and professional.Douhlas did a great job!

Review 185 (2023-12-23 - Rating: 5)
Shawn did a great job unclogging our kitchen sink. Took him about 10min total and had it unclogged. He was very personsable and curtiois. Would recommend him again.

Review 186 (2023-12-11 - Rating: 5)
Service person was very efficient and did a great job. Very pleased. Highly recommend.

Review 187 (2021-12-09 - Rating: 5)
Did an excellent job- very knowledgeable and walked me through everything he was doing

Review 188 (2023-06-26 - Rating: 5)
Kevin and Mitchell were the absolute best! They answered all of my questions thoroughly and fixed the plumbing issue we had with no issues. They both showed excellent customer service skills. 10/10 would recommend them and will definitely be using them again in the future!