Elite Performance Plumbing, Drain Cleaning, and Water Heaters
Located in Richmond, Kentucky
Address: 1064 Center Dr, Richmond, KY 40475, United States
Phone: +1 606-366-1731
Rating: 5
Services
- Online estimates
- On-site services
- Repair services
- Appointment required
- Credit cards
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Bathroom remodeler
- Drainage service
- Hot water system supplier
- Kitchen remodeler
- Water filter supplier
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-21 - Rating: 5)
Just had a new water line installed from the meter to my house. From the initial estimate to the final clean-up, the staff did a very professional job. Even though it is never pleasant to need such an extensive repair, the company dispatched a team quickly and was able to perform the work as soon as possible. They were conscientious in every step. I appreciated their patience in explaining everything that was done. -
Review 2 (2024-12-10 - Rating: 5)
We called Elite Performance to give us estimate. The lady answering the phone was super pleasant and informed us that the estimate would be free of charge. Every other company we called were charging us a fee for the estimate. Jacob came out and he was very friendly and helpful. Told us the leak was coming from the silicone we put around shower pan. Told us to strip off silicone and reapply. He showed us right where there was some silicone missing. Will deffinately use Elite performance for all our plumbing needs. -
Review 3 (2025-01-03 - Rating: 5)
Used them 2x for different jobs and both have been flawless. They keep you updated with email reminders and call if there are any issues. Highly recommend Elite Performance for your plumbing needs. -
Review 4 (2024-12-30 - Rating: 5)
You wouldnt believe how much $ we spent with other plumbers to fix this problem. Elite plumbing got the problem fixed for way less than we paid any of them and didnt try to rip us off. Well Definitely use them on the future -
Review 5 (2024-12-20 - Rating: 5)
The best service. I always dread calling for a plumber, but after their service I will never hesitate to call them again. I had the pleasure of meeting the owner who was friendly, professional, worked fast, got the job completed, and the cost was fair. I will call on them for future needs. -
Review 6 (2024-10-07 - Rating: 5)
This team provides 10/10 service. It was by far the most respectful, efficient and talented plumbing team we’ve worked with. And we have had 6 different plumbing crews do work for us over the last 2yrs. I would absolutely recommend and they will be our go to solution moving forward. -
Review 7 (2024-10-15 - Rating: 5)
Elite replaced my water line from the meter to house. They were knowledgeable, arrived as scheduled, finished ahead of schedule and did a wonderful job. Its been a month since they competed the work. No problems or surprises. I would use them again. -
Review 8 (2025-01-08 - Rating: 5)
The guys came out within a couple hours got my sewer line unclogged and they shoot you straight with what’s wrong instead of trying to price gouge. 10/10 would recommend to anyone with plumbing needs! -
Review 9 (2024-09-19 - Rating: 5)
I had a BAD problem with my sewer and was having trouble finding someone to come out n look at it until I called Elite. They didnt have anyone available so Jacob the young man who owns the company came to the house. Like I said the problem was bad but thank God he could fix it. Jacob is a very polite young man who explained everything that he needed to do before he did it and what the cost would be so that there werent any surprises there and he did what he could in order to save us some money so that we didnt have to buy n replace a new pump. Not only did he get our problem fixed and was super nice and humble which you dont see in many people today but he warranted his work and he stands behind what he does which again you dont see much of nowadays. I highly highly recommend this company!! Thank you so much Jacob. -
Review 10 (2024-09-14 - Rating: 5)
The process of scheduling a service was easy and stress free. Andy was on time, courteous and got the job done well and quickly. Will definitely use Elite Performance Plumbing again! -
Review 11 (2024-12-19 - Rating: 5)
These folks came out quickly and easily cleared our clogged pipe. Very friendly and professional service, and a very reasonable rate. If you need service in Madison County, I cant recommend them highly enough! -
Review 12 (2024-08-31 - Rating: 5)
Incredibly responsive, and went out of their way to get us the help we needed. Really appreciate Jacob’s kindness and willingness to explain everything he did and present us with several options to consider. Meticulous attention to detail, fair, honest, and all-around great experience. -
Review 13 (2024-11-06 - Rating: 5)
They came out and assed our situation, which was my littles had flushed my hearing aid supplies down the toilet and stopped it up. I tried my best to retrieve the items blocking the clog and was unsuccessful. The first crew recommended a new toilet. They allowed us to purchase the toilet we wanted and they came out and installed it in a timely manner. I would highly recommend them to anyone for plumbing needs! -
Review 14 (2024-10-25 - Rating: 5)
Elite Performance plumbers were professional, and efficient in addressing my subpump issues! They did superior work and checked the subpump several times to ensure that it was operating correctly. I highly recommend this plumbing service! -
Review 15 (2024-07-24 - Rating: 5)
I am a Registered Nurse that serves the community in Estill Co. as a senior advocate. We work to help a vulnerable population to address issues as they arise utilizing community resources. I made contact with Elite Performance Plumbing seeking help with a drain problem for a senior that had exhausted their abilities to remedy their issue. I called Cindy at the office and worked directly with Jacob the owner who was excited for the chance to help. Jacob himself handled the service himself Professionally and with compassion. I personally cannot express the gratitude and respect I have gained with this company. The customer was all smiles, and even though the service may seem small to some, this plumbing issue was greatly impacting this senior’s daily life, and had for some time. I will also mention not only did he conduct himself in a manner that eased the fears this senior expressed, he also provided additional community service on his own dime through his obvious heart of servitude and kindness. This deed alone will always go recognized by me and my colleagues. I know this is a long review, but these are the type of people we want to do business with, have in our homes and trust to take care of our loved ones. Hats off to Elite Performance plumbing for a job well done and a heart for local community!A forever customer and local business supporter,Dustin -
Review 16 (2024-10-03 - Rating: 5)
Outstanding service and communication! Very polite and professional. You call and someone answers the phone. No answering service and you dont have to leave a message. Sends you a text when they are on the way gives you a quote once you accept they call you to schedule service. Showed up when they said they would which was a 1 hour window not a 4 -8 hour window. I will use no one else. -
Review 17 (2024-09-05 - Rating: 5)
Elite was very timely, had great customer service, and every team member that I interacted with was polite and professional. I would highly recommend this company and will use them again in the future, if another plumbing issue arises. -
Review 18 (2024-09-18 - Rating: 5)
I called Elite with a plumbing water leak through my basement wall and they had it fixed in just a couple days. Mike was very knowledgeable, friendly, and efficient. I highly recommend them for your plumbing needs. -
Review 19 (2024-07-20 - Rating: 5)
We had a shower drainpipe burst three (3) days into living in Kentucky. We posted a request for contractor recommendations in a local Facebook page and 8 of the first 10 responses suggested Elite. After interacting with Jacob & Dalton, and their connecting us with a bathroom remodeler we also had a great experience with, it is clear why they have such a strong reputation in central Kentucky. It was easy to get in touch with their company, they showed up when they said they would, and completed the work in a timely fashion. I would strongly recommend Elite to anyone who has a plumbing issue or a new build coming up. -
Review 20 (2023-04-28 - Rating: 5)
Elite through and through! This team of professionals gets the work done in an efficient and informative manner. From scheduling to quoting to respectful employees, 5 stars all around. Jared has been to our home twice now and he has fixed a burst hose pipe, repaired water line to water heater, fixed leaky valves under sink, installed new stub out and kitchen sink plumbing, installed new gas line and gas stovetop. Elite Performance Plumbing comes highly recommended! -
Review 21 (2023-10-21 - Rating: 5)
They were receptive to our needs, helpful & laughed at all the right places. They were definitely a 10 for us. Now my best friend has a new responsible & very helpful plumber. Thanks for the good job installing “Sharon.” -
Review 22 (2024-07-29 - Rating: 5)
They were fantastic. I was in need of a new plumber and they came to check out my issue with a leaking kitchen floor and dishwasher issue and came out late at night before the 4th of July and help me get sorted out. Told me what would need to be done and provided a bevy of options on what to do. He was upfront with me and gave it to me straight and he gave me a couple of quotes dependeming on the route I wanted to go and he threw in the new dishwasher install. They’re good people and will do right by you. -
Review 23 (2024-11-26 - Rating: 5)
Jacob and Mike installed two sinks in my business on an extreme timeline. They worked super clean and efficient and came in shockingly under budget. This is the place to deal with. -
Review 24 (2024-07-26 - Rating: 5)
So , I called Elite plumbing around 9:30 a.m on a Friday ,Because I had a leaking faucet out back of my house.( which last august Mr. Rooter fixed? And charged me little over 300 for, thena couple of months ago leak started again ,this time they said I need to have line moved to side of house. This charged was over 1,100 .) I have a very hard time walking up and down the side because of hill to use that faucet . Now on this Friday morning I called Elite plumbing, they were to send someone to look at my problem on Monday , But called back within hour to send Blake . He came within hour fixed my plumbing that was in the back of my house. so now I don’t have to walk up the hill to the 1,100 plumbing job that Mr Rooter charged me for . Blake did an awesome awesome job for me ,he also did the job RIGHT and my charge was no way near what Mr. Rooter charged.Thank you Elite plumbing and THANK YOU BLAKE.Sandra Moore -
Review 25 (2024-07-11 - Rating: 5)
We were referred to Jacob and needed a quick turn around on a rough in plumbing job completed and he handled it the next day for us. Highly recommended and will use again. Thank you. -
Review 26 (2024-09-11 - Rating: 5)
They came out super quick and unclogged the bathtub and checked the toilets to make sure they were good! They were quick and efficient and I would happily reccomend them or have them back! They did a great job! -
Review 27 (2024-06-05 - Rating: 5)
Great experience! They came out same day and had our busted pipe repaired within a hour. Price was also the best between the multiple companies we called out for quotes. If we need plumbing services in the future, we will definitely use Elite. -
Review 28 (2024-03-14 - Rating: 5)
We have used Elite Performance Plumbing for several jobs (both large and small). There is a reason we use them again and again. The quality of work and professionalism is second to none. Each job is done with perfection, the first time. They are not only great plumbers but also reliable. Scheduling is simple and they always arrive on time. They are upfront about pricing, before doing the work, and offer peace of mind that everything will be running smoothly when the job is complete. I highly recommend them for your plumbing or gas hook up needs. -
Review 29 (2022-10-27 - Rating: 5)
Allen and Eli did a great job replacing our hot water heater, installing a drain pan and a drain line to the exterior of our home. They also installed a new water spigot for our backyard. They were professional, yet personable and knowledgeable. Allen answered any questions I had and made myself and my mother feel comfortable during the whole process. They cleaned up nicely after installation. I highly recommend them for any plumbing needs and will be calling on them again in the future. I would also like to note that they are great at communicating any scheduling changes and also letting you know when they are on their way, highly appreciated! Thank you guys for great service, good prices, winning smiles and lots of laughs! -
Review 30 (2024-04-03 - Rating: 5)
The week before Christmas, our water heater started to leak. We reached out to Jacob and received a quick response. He was friendly and very knowledgeable and helped us find the best replacement for our situation. We were placed on the schedule quickly, and Jacob arrived promptly within the timeframe he had given us. He was respectful and courteous, making sure to wear shoe covers to protect our floors.(He went out of his way and even raked some wet leaves out of the way to clear a path!) The water heater replacement went flawlessly, and the pricing was beyond fair for the quality and speed of service we received! By far, Elite is far superior to other well known plumbing companies in Lexington.We booked Elite to come back two weeks later for a minor repair elsewhere. We ran into a little problem, air in the line, late that night, but Jacob responded immediately and still offered to come assess the problem. He arrived first thing the next morning, as promised, fixed the problem, and reassured me that everything was in working order! I hate that we had to call him back, but I appreciate him offering to resolve the issue immediately AND his humble and sincere apologies for the inconvenience.Elite is top notch and provides quality, trustworthy service. We will definitely use them again! -
Review 31 (2024-06-14 - Rating: 5)
I have used Elite on several commercial projects and every experience has been outstanding. They are always prompt, professional, and efficient. Elite is focused on providing excellent service and they do not disappoint. They have even accommodated after-hour emergencies. Highly recommend! -
Review 32 (2024-11-20 - Rating: 5)
Extremely friendly and knowledgeable. Eli did great and completed the job very quickly! Definitely will use in the future and recommend -
Review 33 (2024-04-26 - Rating: 5)
Had several quotes/estimates from other plumbers for the job, Elite Performance was the only one that took the time and care to look at the job and give me an itemized estimate. The work itself (water heater installation) was fantastic, looks clean, and saved me a lot of headache and backache.Highly recommend them to anyone looking for straightforward, professional, no-nonsense service. Keep up the good work! -
Review 34 (2024-12-23 - Rating: 5)
Jacob is the best, he communicates well, works efficiently, & works hard to be fair on pricing. Would use Elite again as needed! -
Review 35 (2023-10-25 - Rating: 5)
Dalton and Jacob were here on time with advanced notice. They are two of the best guys. They handled our water heater and dishwasher install really quickly. We then had a water line break that was not part of their work. They fixed it and helped clean up the water. This was the best service I have ever received. I would recommend these guys to anyone. Also, Jacob it was the long one. Thank you both so much. -
Review 36 (2023-12-29 - Rating: 5)
Thank you Jacob / Elite Performance Plumbing for fixing our leaking sink in the Lexington area. Professional, trustworthy plumbing company that I highly recommend. -
Review 37 (2024-05-08 - Rating: 5)
Top-notch service! Mike and Jake took their time to thoroughly unclog our floor drain pipe and diagnosed potential reasons for the issue. Mike also provided long-term solutions to prevent the problem from recurring. The price was adequate for the quality provided. Will definitely call Elite Performance Plumbing again. -
Review 38 (2023-10-07 - Rating: 5)
We needed a gas line installed to add a new gas stove. We tried shipping around for a plumber, but Elite Performance was the one that was present and gave us an all-inclusive quote with no hidden extra charges. On the day that Jared came to install it, our gas stove hadn’t arrived but he was willing to still install and offered to come back when the stove arrived. We ended up having to call Jared back to add the proper fitting to hook up the stove and tested the gas line to be sure there were no leaks! We were SO impressed by this service and willingness to ensure we were all set. I highly recommend their services! -
Review 39 (2024-06-30 - Rating: 5)
As an elderly couple new to the area of Richmond/Berea, we had a licensed inspector check out the property we were looking to buy. Although the house was fluffed and buffed the inspector suggested we have a qualified, licensed plumber check out plumbing issues, non-working sump pumps, unsafe electrical pump connections, wet spots in the yard, and the sewage stink in the back yard . Based on a trusted recommendation, we engaged Elite Performance Plumbing to check out the issues. Jacob, from Elite, gave us an excellent report of what NEEDED to be done and and gave us options. Based on our budget we declined to pursue the property. What we learned: do your due diligence in buying property! --The Elderly Couple -
Review 40 (2024-01-20 - Rating: 5)
Amazing service, Alex, Austin, Mike and Jacob did an amazing job! Below freezing and snowing and they were out here every day all day until the job was done. -
Review 41 (2023-10-27 - Rating: 5)
Highly recommend! I needed maintenance on my water heater. They were able to fit me in right away (same day service). Jacob was such a pleasure to work with. He was professional, kind and very knowledgeable. He explained what he was doing every step of the way and even gave me some maintenance tips I can do on my own. The pricing was great and I wasn’t pressured to do extra services that weren’t necessary (some companies love to try and upsell any chance they get but he didn’t and I appreciate that so much). The thing that stood out the most was how humble and grateful he was to be able to help me. Elite Performance Plumbing are genuinely great people and they have gained a loyal client in me. I’ll be recommending them to everyone. Thank you so much for such a wonderful experience. -
Review 42 (2023-08-13 - Rating: 5)
Jacob did solid work and is a very professional and friendly guy. He put me on his schedule about 2 weeks before the job (digging and connecting a sink and hydrant to main water line, running about 170’ of piping to the garage to hook up a sink there). The day before he called to confirm the appointment. I was very impressed with this, as nowadays it’s hard to get a contractor to show up when they say they are going to. I was home during the work, and Jacob did a great job and confirmed a few things with me as the work was progressing which I appreciated. I would highly recommend Jacob and Elite Performance Plumbing for his professionalism, knowledge, kindness, and excellent work with attention to detail. I will be using them again for future jobs. -
Review 43 (2023-10-25 - Rating: 5)
This is the second time this year I have had plumbing installation done by Elite Performance Plumbing. Both times were great experiences. From the making of the appointment right on through the actual work, they are friendly, professional, & knowledgeable. They send emails confirming the appointment, & they contact you prior to their arrival to let you know they are on their way. They were on time for both my appointments. I plan to continue going to them for my plumbing needs. I very much recommend them! -
Review 44 (2024-07-19 - Rating: 5)
Had the best experience with them! They came quickly and explained everything to me. They were honest and patient and did great work. I highly recommend, and will use them again. -
Review 45 (2024-07-12 - Rating: 5)
I have used Elite on numerous occasions. They are always prompt, respectful and are 110% concerned with customer satisfaction. I would trust them to do it right, every time! -
Review 46 (2024-02-03 - Rating: 5)
These guys are great, fast, friendly, and not too expensive. A couple weeks before the big freeze in early 2024, I had a water line burst. I had contacted many companies, but these were the only guys around that would come out in a short time. They had my water fixed and going in no time. I got them to quote replacing all my old bad waterline under my house. I was expecting it would take months to get them in to do the work, but they scheduled a time just days after I accepted the quote. Amazing service.They came out the week the temp started dropping. They came out in the snowy cold weather; it was like 16 degrees that day. Dalton and the other guy, I think his name was Jake, were wonderful. They maintained a great attitude in the adverse conditions, also the crawl space under my place is a thing of nightmares. Along with the new plumbing they installed my new water heater as part of the deal. They completed the work a lot faster than I thought they would. The deep freeze came, and I only had two lines freeze (one morning was -4). After the thaw, there were no burst lines and no leaks, amazing. A couple days later I discovered a minor issue, I contacted them, and they came out the next day corrected the issue without any problems.This is a great company and I wholeheartedly recommend them for your plumbing needs. -
Review 47 (2024-07-22 - Rating: 5)
Elite plumbings service and dedication to detail proved to work wonders on our job site. The professionalism and knowledge helped make decisions extremely easy for all of us. -
Review 48 (2024-09-09 - Rating: 5)
Very professional came in got the job done reasonably priced veteran friendly I definitely found a plumber and I have already have give his name and number to three other people -
Review 49 (2023-12-20 - Rating: 5)
I got a couple of quotes to replace the pressure release valve on my water heater and to put in a pressure reducing valve as well. While this was not the cheapest, it also was not the most expensive either. I chose Elite because Jacob was so nice and explained things to me so well.He was also very fast. He took time to joke about a snake situation, and was still done in less than about 45 minutes. I will definitely be using Elite again because of the service I received and how nice Jacob is. 👍👍👍👍👍 -
Review 50 (2023-03-23 - Rating: 5)
I recently had the pleasure of working with Jacob, owner of Elite Performance Plumbing and I couldnt be happier with the service I received from start to finish. His professionalism, knowledge and excellent customer service surpassed my expectations. He was able to quickly install my dishwasher and their pricing was extremely reasonable. I highly recommend Elite Performance Plumbing to anyone in need of plumbing services. Thank you for all of your help! -
Review 51 (2024-04-08 - Rating: 5)
We had no hot water so gave these guys a call. Two technicians (I think Daulton and Jacob?) came out to our house to repair it. They were professional and courteous, and had it repaired in no time. I appreciate the communication when booking and them being able to come same day! Recommended. -
Review 52 (2024-04-04 - Rating: 5)
Super impressed! From the first phone call till the completed job! They took my call promptly and were efficient, professional, definitely checked all the boxes. Kept me in the loop the entire day. Had us up and working by end of work day. I’ll be calling them again. Highly recommend and happy to know they are a local business. -
Review 53 (2023-11-15 - Rating: 5)
This is an easy review to write. If you want good work, a polite and respectful plumber who can understand what you need, Jared Stewart is just the man for you. He knows what he is doing and was very helpful explaining things for me to understand when I had any questions. Great guy! 5+++ stars!We had Jared come to our new home to fix quite a lot of things for us. *Most important, on the first visit, was installing a new propane connection from an existing connection so that we could install our precious propane stove. There was an electric stove here, which we dont like using. Fortunately for us there was a tank here for some large fireplaces that we could pick up the lease on. *The second visit was to install some proper outdoor faucet connections, as the two here were leaking and were not right for winter freeze issues. *Yesterday, he installed my new dishwasher that had been ordered a month ago because it was being discontinued and we had the same model at the house we just left. It took him no time at all, and he did a wonderful job of positioning it correctly. It took my husband 6 hours to install the same dishwasher in the other house. Note: dishwashers are tricky business to install, especially the good ones. Many many stars!Thank you, Jared!!! And Elite Plumbing for hiring a great fellow! -
Review 54 (2024-02-19 - Rating: 5)
Based on Elite’s reviews, I scheduled an appointment. I had several plumbing items that needed upgrades & lots of questions. Mike came on time, reviewed everything, gave me a quote & scheduled the work. Everything was taken care of. Professional, quality company worthy of 5 stars! -
Review 55 (2023-11-13 - Rating: 5)
Blake and Jacob were outstanding! Great communication and very prompt. We are very pleased as they did the job right the first time. 😀 We would highly recommend Elite Performance Plumbing for all your plumbing needs! -
Review 56 (2024-01-03 - Rating: 5)
Had a water line leak between our meter and house which resulted in a 60,000 gallon water bill. This was between Christmas and New Years. Elite Plumbing was the only company that showed the same urgency for a repair as we did. Their employees are top NOTCH, from the Person who took our call (Cindy) to the plumbers (Dalton and Blake). Courteous, punctual, knowledgeable, and friendly are just a few adjectives to be used in describing Elite Plumbing and their employees. Pricing was fair and paid attention to detail in cleaning up and finishing work. Definitely recommend to anyone in need of a plumber! -
Review 57 (2023-06-09 - Rating: 5)
I have used Elite Performance Plumbing in the past and was impressed with not only the timely manner he got back to me, but how quickly he was able to be at my home.Jacob was professional, honest and definitely reasonably priced. I was impressed with the amount of time he took to explain things.After having plumber after plumber and hundreds of $ to try to address an issue at my Texas home, I finally called Elite Performance Plumbing and asked for advice. He was able to give me advice on the issue and the next plumber was told what I was advised, and the issue other plumbers said would cost upward of $10,000 was fixed for less than $150.00.I will never use another plumbing service. His kindness and knowledge go above and beyond all others. -
Review 58 (2023-12-01 - Rating: 5)
Very happy with the new hybrid water heater made by RUUD. The Install was in a tight space and they did a good job working with that. I trusted them to do the work while we were out of town because we needed a new heater and we have worked with them before.They were the first company to not speak poorly of hybrid water heaters and had experience installing them. Our experience for the last week and a half has been excellent with this type of water heater. Very low operating cost and plenty of hot water. -
Review 59 (2022-10-28 - Rating: 5)
Our water heater burst and we had to completely shut off the water main or have water continue to flood. I called several places and I couldnt find anybody to come. I called Elite and spoke to the nicest lady who really wanted to try to help us since we were without water until it could be fixed. Within 30 minutes of calling, Jacob came to install the new water heater. He was very knowledgeable , friendly, and worked hard to fix it fast. The price was very reasonable, and the service was unbelievable! They actually care and want to provide good service. I cant say enough good things. Highly recommend! -
Review 60 (2023-09-06 - Rating: 5)
Elite Performance plumbing is the only company we will ever use going forward! Rescued us on a Friday afternoon with a leaking water heater and stayed until after sun down to get our new one installed. Very reasonable price for replacement and no up charge for an emergency call! Jacob had to come back to help us with some sediment that got into our appliances after the install (this can happen if you have hard water). He came back on Labor Day! And did not charge us for a follow up visit. I chose them because they had so many reviews and a 5 star average. They 100% deserve it! He told us “we work really hard to have a 5 star rating”. This couldn’t be more true! Everyone we dealt with was so kind, professional and knowledgeable. We will never use another plumber! -
Review 61 (2024-06-10 - Rating: 5)
Had a water leak under our house . Called elite plumbing. Jacob came out same day I called . He found the leak came back on Monday fixed the leak . I will not call anyone else for my plumbing needs . Thanks for everything -
Review 62 (2023-05-18 - Rating: 5)
Had a great experience with Jacob and Jarrard. Both gentlemen were friendly and polite along with being knowledgeable about the work. Completed the work in a very reasonable amount of time and at a very fair price. They took time to answer all my questions and explain as they went along. They even uncovered an issue left behind by the original installer and took the time to correct it and explain in detail the concern. 10/10 would recommend Elite Performance. -
Review 63 (2023-10-08 - Rating: 5)
Jared has been my go-to for a while now and never disappoints. Over the past year, hes completely re-engineered the plumbing in my 70-year-old house, and added plumbing for a new bathroom. Always on-time, good communication by text. Fair and upfront pricing. And quality work. He even answered my questions while on vacation (which I felt bad about). Cant recommend him enough. -
Review 64 (2022-10-21 - Rating: 5)
Alan with Elite Performance Plumbing was the best! Super great guy, friendly, easy to talk to. After showing him the issue with my ejector pump, he knew exactly the issue and explained to me each step of the repair process. After completing the repairs, he tested the systems several times to ensure they were working properly.I would definitely recommend and will be using their services again. -
Review 65 (2024-05-20 - Rating: 5)
Dalton was nothing short of excellent, kept me well informed through out the whole process and answered any questions I had. I will definitely be recommending these guys to anyone in the area and coming back if I have issues in the future. Thanks again Dalton! -
Review 66 (2023-06-15 - Rating: 5)
We had a stubborn clog backing up the kitchen sink. After snaking the drain multiple times, removing the garbage disposal and attempting to replace it with straight pipes and then finding a leak, I gave up. Jacob came up to our Lexington residence and replaced/repaired my attempts at plumbing and unclogged my drain. He gave us tips for keeping the drain clear. Elite was prompt, professional, courteous, adept, and reasonably priced. We will keep their number on hand for future needs.Brought them back out 6 months later to replace our water heater. Incredibly affordable compared to the other company my husband called. The young man that came out was very pleasant and very professional. Due to an unfortunate part issue - not Elites fault - he was here until almost 9 pm and apologizing to us the whole time. I have used Elite twice now and will continue to use them in the future. -
Review 67 (2024-01-08 - Rating: 5)
Great company. They were committed to finding the problem in my plumbing and working until the problem was solved. Communication was great and they always keep me informed of what they were doing. They were very clear about explaining the problem and how they were going to fix it. Highly recommend Elite Performance Plumbing! -
Review 68 (2023-07-28 - Rating: 5)
These guys are awesome. They quoted the job last week and installed Wednesday and Thursday. Customer service is 100%! The guys showed up on time and worked hard. If you’re looking for plumbing work please give these guys a call. I would 100% recommend them over anyone else. -
Review 69 (2024-06-05 - Rating: 5)
Look no further … I deal with contractors for a living and find Elite Performance Plumbing to be first class in terms of professionalism, competitive pricing, and workmanship. Jacob takes pride in his craft and it shows throughout the company. -
Review 70 (2023-12-01 - Rating: 5)
Austin is an exceptional resource! From promptly getting me scheduled to expediting the time frame to resolve my issues! When all other plumbers couldn’t make my request a priority he did! Very professional and knowledgeable in all the whole team did! Thank you for Elite Performance!Mrs. Looper -
Review 71 (2024-04-27 - Rating: 5)
We worked with EPP for some issues at our restaurant. They did an amazing job. Incredibly professional, and genuinely honest and trustworthy, which for me means more than anything. Thanks for the great work! -
Review 72 (2024-01-05 - Rating: 5)
Not one to do reviews but I had the best 2 guys in the plumbing industry come and fix a nasty water leak. They did a awesome job and did not try to over sell their company. The cost of the repair was very very good. They informed me and every step they were doing. Will be having them as my plumber for other jobs -
Review 73 (2024-12-10 - Rating: 5)
Awesome awesome awesome company! Responsive, reasonable, and on time. Mike was kind and explained everything to me, and even went over some other plumbing concerns I had. Helpful, respectful and easy to work with. Very pleased and will come to them again -
Review 74 (2024-07-01 - Rating: 5)
Extremely helpful.Recommendations vs what is necessary repairs may need to be separated out on quote more clearly. Thank You for taking time to discuss everything in clear detail with us. Appreciate your transparency. -
Review 75 (2024-12-13 - Rating: 5)
Thanks so much to Jacob with Elite Performance plumbing for helping in such a hurry. We had a hot water tank that went bad and Jacob wasted no time getting the issue resolved for us. The work was completed in a timely manner and everything was cleaned up prior to him leaving. Will definitely be recommending to anyone with any plumbing needs. -
Review 76 (2023-05-26 - Rating: 5)
A great experience! We needed our outdoor faucet moved and replaced. The guys were on time, efficient, responsive, professional, courteous and fairly priced. We will be using them again for several other projects!! So glad we found this company. -
Review 77 (2023-07-10 - Rating: 5)
We had been plagued with issues from our kitchen sink, slow draining, the dishwasher draining out the vent, etc, we hated it! Jared came out, gave us a quote and explained our options for fixing it. When we had them out to do the work they solved all our problems, and installed a new drain and a filtered water system. They were super easy to work with, I was able to purchase the specific features I wanted and they sorted out everything else. Excellent communication. I wish we couldve done it sooner. I even waited a month to write a review so I can be confident things are just as perfect as the day they left. We love our sink now and will be using this company again!! -
Review 78 (2023-10-20 - Rating: 5)
Dalton came to our rescue! The staff at Elite plumbing is extremely knowledgeable and friendly. Could not be more pleased with the service we received. We would definitely recommend to anyone needing assistance with plumbing issues! -
Review 79 (2023-02-05 - Rating: 5)
Elite Performance Plumbing went above and beyond to promptly resolve our clogged lines. They had someone on the way to help us within a couple of hours of calling. He ensured we were well informed regarding exactly what he was doing/ trying and how much each service would cost. We highly recommend them for your plumbing needs! -
Review 80 (2023-02-22 - Rating: 5)
Our pipes froze and busted back when it got really cold in December. We were gone at the time and when we got back our house was flooded. We needed plumbing services asap. Jacob and Jared were amazing! They were both very nice, kind and patient with us and the other parties involved like our insurance company. They truly went above and beyond and got the job done in a timely manner. I would highly recommend them to anyone! -
Review 81 (2024-08-03 - Rating: 5)
I had a wonderful guy fix our utility drain pipe that was clogged up.he was such a terrific person and I will definitely call him back to our place again if theres a problem 😀 -
Review 82 (2024-01-08 - Rating: 5)
Woke up to no hot water. Read some reviews and decided to call Elite. From the start of the phone call to the end of the home visit they did not try to push me to do anything I wasnt on board with. They explained all of my options and even answered a few random questions I had. They were very friendly and respectful of my home and had me back in a hot shower same day. Hopefully I dont need a plumber anytime soon but if I do I will be calling ELITE. -
Review 83 (2022-02-14 - Rating: 5)
Incredibly professional and knowledgeable! Our sewer ejector pump went out on a Sunday and Jacob came to our house the same day and quickly diagnosed the problem. He returned the next day and replaced the pump efficiently. We will definitely use Elite Performance Plumbing for any future plumbing needs. Very fair pricing, quality service, and friendly! -
Review 84 (2023-10-19 - Rating: 5)
Austin is an excellent plumber providing professional quality service and gives great attention to detail. I am very impressed with the work done. I would recommend Austin and Elite Performance Plumbing to anyone. Thank you! -
Review 85 (2023-09-05 - Rating: 5)
Elite Performance Plumbing is nothing short of Elite. They are always professional, transparent and willing to educate you on the reasoning behind the repairs being made. Highly recommend them to anyone in the area they service. -
Review 86 (2022-11-30 - Rating: 5)
Timely and excellent repair service on a shower valve leak. Jacob was right on time (I also received a text when he was on his way). He did an excellent job repairing what I fixed and the cost was very reasonable. We have a few more upcoming projects to take care of and well be contacting Elite for those as well. -
Review 87 (2023-10-19 - Rating: 5)
Dalton came by to help us and was so respectable and professional. Everyone I spoke to in the company was very knowledgeable and helpful. I would 10/10 recommend everyone to reach out to them for ALL of your plumbing needs! -
Review 88 (2023-11-30 - Rating: 5)
If you have any plumbing needs, Austin Caldwell at Elite Performance Plumbing will take care of you. He was pleasant and professional and worked in a timely manner. 10/10 recommend! -
Review 89 (2022-02-27 - Rating: 5)
My wife contacted Jacob to come out and replaced parts in our toilet because the water valve wasnt shutting off. Jacob came out and made the repair in a very timely manner and did a good job. I had Jacob to replace a hot water tank in my shop months before and he did a great job there also.I fill he gave us a great price on both jobs. He is very trust worthy to have in your home or business. -
Review 90 (2023-10-23 - Rating: 5)
Dalton Wells was very professional and thorough when he came to repair a sink drain that was leaking into my crawl space. He showed up on time and had the tools and fittings on hand to do the job. Highly recommend Elite Plumbing. Thanks Dalton! -
Review 91 (2024-05-22 - Rating: 5)
So happy with our new 80 gallon hot water heater, booster, and recirculating pump. Great FAST service and highly professional. -
Review 92 (2023-05-02 - Rating: 5)
These guys are excellent!! On-time, fast and efficient. They replaced a frost - free silcock in less than an hour. They provided an on-site estimate, crawled through the minimal crawl space, prepared the brick installation site and cleaned up after. Friendly and personable guys. They even wore paper boots over their shoes when they arrived at the door in case they had to walk thru the house. I am so impressed. They are now my on-call plumbers and will be my chosen contractor when we do the kitchen and laundry room remodel. -
Review 93 (2023-10-26 - Rating: 5)
Elite showed up fast, rapidly diagnosed the leak and presented options for repair. They cane out the next day and did an entire line replacement filled the holes cleaned up and even planted new grass seed on the trench for a reasonable cost. Add friendly and professional and a great choice for plumbing in Madison County -
Review 94 (2022-12-26 - Rating: 5)
Elite Performance Plumbing was very professional, for a great value. I had a pipe burst on Christmas and they came out very fast and fixed the problem without any hiccups. I was advised that all their work comes with a one year warranty as well. I can not recommend Elite Performance Plumbing enough. Thank you again for saving my families Christmas. -
Review 95 (2024-11-12 - Rating: 5)
Impressed from beginning to end! Very professional and efficient. Many thanks to Eli and Blake who did great work. They did it all in one day and even swept off the sidewalk when they were done! Above and beyond! Thanks guys. -
Review 96 (2023-10-04 - Rating: 5)
Dalton and Blake were great, we’ve had another plumbing company over here twice for the same issue. No explanation for the problem just a quick in and out. These guys took the time and really found out what the problem was. -
Review 97 (2022-06-11 - Rating: 5)
Jacob responded quickly to my call, then let me know when he would arrive by text. He immediately diagnosed the problem, offered a few options and an estimate. He arrived the next day early and dug up the old cast iron pipe and replaced it with a clean out and new plastic pipe. I highly recommend Jacob and crew very professional, prompt, courteous, efficient and knowledgeable. -
Review 98 (2023-02-02 - Rating: 5)
I cannot recommend this company enough. Grab some popcorn cause here’s my experience with them.When I realized I had a major water leak, I immediately began looking for someone to repair it. I called numerous companies to receive respond as quickly as possible.Many times I was given a date that was too far into the future due to the companies having other jobs to do, which is understandable. Once I called Elite Performance Plumbing a gentleman name Jacob answered the phone and asked me to explain the problem, so I did. And it’s like he almost immediately knew what was happening and h responded “man I’ll be honest with you, this is not good. If this goes on much longer it could end up costing you a lot of money. I’m on a job site right now, but send me your address and I’ll be there within the hour”Much to my surprise, Jacob was here within the hour. After an assessment and finding the exact problem and making an agreement that he’s hired, he went to his previous job site 45 minutes away (which was still on going job that was part of a new construction site so it didn’t effect much) and this man, brought all of his equipment and his team to my house and began working on this issue. Mind you this was at 3pm. The work day is almost over. But not for him and his team. They worked until 7pm that night until the emergency was fixed.Jacob and his team were so professional, respectful, patient, honest, polite, and caring towards me and my family and this terrible situation that we were in.I don’t care what he charges me. He saved me more money than what he’s owed.I’ll never, ever, under any circumstance, choose to use another plumbing company as long as I live within his area of operation. -
Review 99 (2022-10-28 - Rating: 5)
Problem with our drain system for kitchen sink and washer. Contacted them and Jared responded to us in a timely manner. Did the repair very quickly and efficiently. Definitely will recommend them. Owner Jacob came out to our house to assist as well. Very up front on costs and what the job will entail. Professional, experienced and very friendly. -
Review 100 (2024-01-03 - Rating: 5)
They were able to come at last minute thanks to a cancelation by someone else. This was my 1st experience with them and it could not have been better. They were professional, friendly, hard working and explained everything. I would recommend to everyone. -
Review 101 (2022-07-25 - Rating: 5)
I dont really leave reviews, however, I feel that this time was warranted. I found myself in a pickle, in need of quick plumbing services. Im the executor of an estate house that is being sold, during the inspection, there were several items that needed to be repaired / replaced ASAP. I could not find a plumbing company that could come out when I needed them, that was until I dialed the number to Elite Performance Plumbing. They told me that they could come out the same day and give me an estimate on the work. I was expecting them to come out at 04:00 PM, however I got a text at 12:00, stating that they will be there in 30 minutes. The technician, Jacob, arrived around 12:30. Jacob was able to fix many of the items on the same day. He was very knowledgeable and professional and completed the task in a timely manner. I had called several plumbing businesses before talking to Elite, they all either could not make it out when I needed them, or could not do certain specialized tasks. Im glad to have found Elite and apricated the prompt response by Jacob. -
Review 102 (2022-02-22 - Rating: 5)
I highly recommend Jacob and Elite Performance Plumbing. I discovered I had a leak in my water heater over the weekend and he responded promptly. After a thorough assessment of the problem, Jacob explained exactly what work needed to be done and he quoted a very fair and reasonable price for materials and service. And when a small problem surfaced after the initial work was completed he went out of his way to make the repair with only a charge for additional parts. I plan on using Jacob for all future plumbing needs. -
Review 103 (2023-11-13 - Rating: 5)
Elite Performance is an excellent companyJaredDid an excellent job and is very professional and knowledgeable.He is an asset to Elite Performance and when I’m asked by others who to recommend for all plumbing needs I tell them to call.Elite Performance. -
Review 104 (2023-10-28 - Rating: 5)
Had a guy named Alex Caldwell come out and work on my 30 year old septic system. I’ve never seen a man so committed to his job. Thank you. Our family will rest easy tonight! Will call again for the next plumbing issue! -
Review 105 (2024-07-15 - Rating: 5)
Honest, very professional, responds in a timely manner, and fair prices. Will definitely use for all plumbing needs. -
Review 106 (2023-04-25 - Rating: 5)
Called Elite Plumbing & they were at my door within 20 minutes. Inspected my drain problem; gave me an estimate of work; and completed the job within an hour. Im well-satisfied with their work. Great guys!!! -
Review 107 (2024-04-30 - Rating: 5)
Mike just finished at our home. He and Blake did an awesome job. It wasnt an easy one. Went above board. Will be keeping this number. -
Review 108 (2023-12-01 - Rating: 5)
He called when he was about 20 minutes away from my house, was very professional in his work. We had an electric table top water heater. Knew exactly how to fix problem. Will recommend this company again. -
Review 109 (2022-09-27 - Rating: 5)
This was the best experience Ive ever had with a plumber. Jacob was extremely knowledgeable and patient. A different company (wont name names) came out yesterday and quoted me more than double what Jacob quoted. Not only that but the plumber from the other company was going to sweat back on a valve whereas the more maintainable solution was to use a compression fitting, which is exactly what Jacob did. The work was done quickly and expertly, and turned out to be more difficult than what was expected. -
Review 110 (2022-12-30 - Rating: 5)
Jacob was very knowledgeable and courteous upon arrival. He and his helper fixed our drain in a timely manor and left no mess to clean up. I would recommend them to anyone looking to have professional work done by a professional team! -
Review 111 (2022-03-27 - Rating: 5)
I would definitely recommend Jacob with Elite for all your plumbing needs! I called him for a repair estimate on an already diagnosed problem. He was here within 45 minutes of my initial phone call and walked us through what needed to be done and sent a formal estimate the very same day. He beat an estimate I had gotten from a larger plumbing company by THOUSANDS of dollars.He got started working on our repairs as quickly as he could (we had to wait a day or two on permits and 811 to come and mark lines). And we had working plumbing the same day he started working. He is a stand up guy who will work hard to earn your business and we will be calling him for all of our future plumbing needs. -
Review 112 (2024-08-09 - Rating: 5)
They were quick, explained what would happen before they did it & what the cost would be to fix it! Would definitely call them again!! -
Review 113 (2023-08-15 - Rating: 5)
The guy that showed up was very understanding and was able to do everything I needed even though I was not home for most of the estimate. He communicated with me through text messaging until I was able to get home. He was very respectful and patient. If I ever need them I will use them again. -
Review 114 (2023-11-09 - Rating: 5)
Professional, courteous, and driven to get the job done right. Jacob and Dalton replaced all the water lines in our home and took the time to make sure the job got done right and to our satisfaction. If you need a plumber for whatever reason then youve found your men. -
Review 115 (2023-11-16 - Rating: 5)
We recently had a hot water heater replaced and are very happy both with the heater and the prompt service. Elite deserves all the five star reviews. Highly recommended! -
Review 116 (2023-05-05 - Rating: 5)
Couldnt be any happier with our experience. Very fast, professional and exceptional communication through the process. We will definitely use Elite Performance Plumbing for our plumbing needs in the future. -
Review 117 (2023-11-28 - Rating: 5)
Had a clogged bathroom sink that all my efforts couldn’t fix. Called Elite the day after Thanksgiving and they showed up within two hours and had it flowing in 30 minutes. They were clean, quick and courteous. -
Review 118 (2022-10-13 - Rating: 5)
Jacob did an awesome job finding and fixing our clogged drain problem. He was polite professional and courteous the entire time he was working. I would definitely recommend Elite Performance Plumbing to friends and neighbors. -
Review 119 (2023-01-03 - Rating: 5)
I had a broken temperature and pressure valve on my water heater that was causing my water heater to continuously pour water out into my yard. I called Elite, and they were the quickest plumber I could find to come out and repair it.The best part is that they gave me options on the repair (I didnt know there were options). They showed me that my water pressure was over 100 psi and explained how that can cause temp and pressure valves sooner than a house with a 80 psi water pressure.I still went with the original replacement, but felt good about having options in case this happened again.The guys showed up, kept the repair clean, and got the job done. They were very friendly and knowledgeable.I would highly recommend them to anyone. -
Review 120 (2022-02-02 - Rating: 5)
Awesome staff to deal with first of all. Very knowledgeable and prompt on explaining everything we needed to know! I had elite plumbing performance come install a water line to my shop, And toilet. He was quick and efficient , It was top notch will be calling them for all our plumbing needs! -
Review 121 (2024-11-20 - Rating: 5)
Mike quickly came out and solved a problem that I created. Will definitely use them again. -
Review 122 (2022-03-13 - Rating: 5)
5 stars doesnt begin to cover it. Jacob was amazing! Super nice guy, professional, knowledgeable. He explained everything extensively and helped calm our frazzled nerves. (10 days without plumbing will frazzle a person). He beat an estimate from another company by THOUSANDS of dollars. Got to work as soon as he could, it took him no time to get the work done, and he did an amazing job. I wont be calling anyone else for plumbing needs in the future. -
Review 123 (2022-06-30 - Rating: 5)
Jacob and Alan were the real deal. They gave us a thorough explanation of what the problem was, gave us options for repair/replacement, but never pressured us to make one decision over the other. The guys wound up doing major work at our house and their pricing was fair. They were professional from start to finish. On time, all work done to code, properly inspected. Dont hesitate to hire these guys, they really care about your time and your house, and will take great care of you. -
Review 124 (2022-08-23 - Rating: 5)
These guys are outstanding! I bought a house to remodel and attempted to DIY almost all of it until I realized the drainage system was out of my league. I called these guys up. They showed up quickly, on time, were extremely professional, and showed me everything they found that was wrong. They cleaned up after themselves and made sure all my needs were addressed. Their pricing was extremely fair to boot. 10/10 would recommend these guys again! -
Review 125 (2022-02-14 - Rating: 5)
The water dispenser in my new fridge was very slow. Jacob installed a new line and shut off valve(right behind the fridge, which is very handy)and now it runs out much quicker. He is a very competent and considerate young man. He did a great job for me and I will use him for any plumbing needs in the future. -
Review 126 (2023-02-15 - Rating: 5)
I called Elite Plumbing Monday morning and Jacob was here within an hour. He gave me a list of options and answered all my questions. He had the new water heater installed that afternoon. I would definitely recommend them! -
Review 127 (2022-05-05 - Rating: 5)
Elite Performance Plumbing installed my new dishwasher and kitchen faucet. They answered my phone calls and worked around my schedule. They showed up when they said they would and did great work. Courteous and knowledgeable. A real professional. I highly recommend. -
Review 128 (2022-02-15 - Rating: 5)
Jacob was amazing to work with. He was on time and had great communication. He explained all costs up front and what he was doing during each process. The prices were very reasonable. I have his number stored in my phone for all my future plumbing needs. -
Review 129 (2023-10-28 - Rating: 5)
Dalton and Jason were very thorough in replacing my water heater and accomplished it the same day I called. Highly proficient, and professional. Elite has my my highest recommendation. -
Review 130 (2023-05-12 - Rating: 5)
If you need any plumbing needs definitely give these folks a call. They were able to help assist with a new sewer line installation with some unexpected complications along the way. They were affordable, respectful, and answered all of the questions I had and made sure I understood everything that was being done. Check them out! -
Review 131 (2022-11-30 - Rating: 5)
Had a clog in the outside line. Called several places but they couldn’t get there for 4-5 days. Stumbled across Elite Performance as we were in emergency crisis with sewage coming from the bathtub. Gave them a call and they were there in a couple of hours. Showed me the issue and fixed it. Very proficient and communicated with us the whole time! Will be using them for all my plumbing needs. -
Review 132 (2023-04-07 - Rating: 5)
I had a split line from the spigot outside that froze during winter. Jacob and Dalton came and completed the repair. They are top notch! Very knowledgeable, professional, clean and courteous. They did a great job! -
Review 133 (2022-02-20 - Rating: 5)
I called this gentleman on SUNDAY! morning. He was quick to answer his phone, very upfront about his house call price, and very quick to come to my house. He gave honest advice about the repairs I needed and was quick and courteous in his repair. I cannot recommend this man enough and if my two cents is worth anything, you can trust his ability and his service. Thank you Jacob! -
Review 134 (2022-02-02 - Rating: 5)
Called and Jacob was there the same day to fix my toilet. While there we discussed installing a gas insert into my fireplace. He got it scheduled within the week and installed. Very professional and courteous. Highly recommend this company. -
Review 135 (2022-10-24 - Rating: 5)
I called because my shower and toilet were not draining. After some diagnosis, and attempting to remove the clog, it was decided they would have to remove the toilet. Ultimately the clog was cleared. everything was put back together. They even pointed out that my shower fixture had been installed backwards. they fixed it. They then went into my crawl space to check for any other problems. A leak was found an estimate to repair. They were awesome. -
Review 136 (2022-07-13 - Rating: 5)
Alan was very professional and friendly. Showed him my issues, he quoted us a fair prices and did a fantastic job!! Would HIGHLY RECOMMEND Elite Performance for anyone in our community too use. Alan went that extra mile to even clean up behind himself after his jobs. 2 BIG 👍s up!! -
Review 137 (2024-12-08 - Rating: 5)
Just bought a house and couldnt find the septic tank. Elite came in and put their camera through to locate it for us. They were very helpful, polite, and caring. Thank you! -
Review 138 (2023-03-10 - Rating: 5)
Jacob, and his guys were awesome!! They were on time, and did a amazing job. Also the price they gave me was a lot better then any other company. I would definitely recommend using this company. -
Review 139 (2024-08-02 - Rating: 5)
Explained the process throughout the job.technician did an awesome job getting my issue taken care of. -
Review 140 (2024-02-05 - Rating: 5)
These guys are so thorough in debugging and fixing the problems. I am glad I got second opinion from them. They were punctual and kept me informed of the status. I highly recommend them. -
Review 141 (2022-12-11 - Rating: 5)
Called them to have my 15 year old gas water heater replaced. They was above and beyond in communication and service. Very professional. The price was quoted and no added extra/hidden fees. I would definitely recommend them to anyone and use them again in the future. -
Review 142 (2023-05-06 - Rating: 5)
Jacob came out to evaluate my problem. He is very knowledgeable and professional. He gave me advice on who to call. I have not had my problem fixed yet but plan to call him soon. -
Review 143 (2023-01-28 - Rating: 5)
100% recommend. We had a gas emergency which required a gas pressure test and repair which left us with no heat. (Gas company requires a plumber for this) I called mid afternoon today (Friday) and he was here a couple hours later and stayed until the job was complete. Thoroughly explained the issues and possibilities of worst case scenario. Will use again. -
Review 144 (2023-05-31 - Rating: 5)
Team was out the next day after contacting their office on a holiday. Our clogged drain was fixed within an hour of them being on site. Couldn’t be more satisfied. 10/10 recommend! -
Review 145 (2024-01-02 - Rating: 5)
Outstanding work installing gas line for portable generator. Great communication to get estimate, provide advice, schedule and perform work, and followup. -
Review 146 (2023-05-12 - Rating: 5)
Jacob is a great guy. Very fast and professional. Installed a water heater and made sure it was tested and ready for inspection. Highly recommend Jacob for plumbing needs. -
Review 147 (2023-03-14 - Rating: 5)
Jacob and his team came in on a weekend and helped with a clogged septic tank they got us back up and running in no time. You won’t find a better company to come do all your plumbing needs! Give them a call today! -
Review 148 (2022-03-29 - Rating: 5)
Jacob did an excellent job replacing our sewer line from our house to the road. Showed up quick, beat our first quote by thousands of dollars. I highly recommend him for anything you may need done. -
Review 149 (2022-02-24 - Rating: 5)
Jacob was professional, courteous, and punctual. He replaced our water heater, answered all of our questions, and cleaned up after himself. I would highly recommend Elite performance plumbing. -
Review 150 (2022-04-15 - Rating: 5)
Jacob responded to voice mail within 15 minutes. On-site within 2 hours. Very punctual.He checked toilet, tub and sink drainage. Shared some maintenance tips to keep everything flowing.We will call Elite for all future projects.Thanks Jacob -
Review 151 (2022-10-28 - Rating: 5)
I have to give a big thanks to Jacob at Elite Performance Plumbing for coming after hours to do a water heater install! This dude was professional and friendly and I would recommend them for any Plumbing needs! Thanks again! -
Review 152 (2023-12-13 - Rating: 5)
Great job! Called to let me know they were on their way. Problem was more complicated than I realized but they fixed it. Extremely personable and polite. Cleaned up before they left. I would highly recommend. -
Review 153 (2022-05-04 - Rating: 5)
Jacob did a wonderful job installing new plumbing at our house, fast, efficient and very reasonable. I highly recommend him and Im very pleased with his work. -
Review 154 (2024-03-22 - Rating: 5)
We are very pleased with Elite Performance Plumbing. Mike did an excellent job diagnosing and solving our leak problem! -
Review 155 (2022-12-31 - Rating: 5)
Upstairs drain froze and cracked during cold weather. Jared from EPP came out and had everything fixed in less than 2 hours. Very professional, friendly, timely, and fairly priced. Highly recommend! -
Review 156 (2024-08-31 - Rating: 5)
Jacob and his crew went above and beyond! Highly recommend! -
Review 157 (2022-02-02 - Rating: 5)
I received Jacobs information from a friend to repair internal parts for our toilet. He was so reasonable and professional when I needed to replace our dishwasher I called him and he gave us a another professional service once again !! I would highly recommend him for any plumbing need !! Thanks Jacob -
Review 158 (2022-12-09 - Rating: 5)
Jacob was amazing to have in our home. He was very professional and the work was top quality. I would recommend him to any family and friends -
Review 159 (2022-10-25 - Rating: 5)
This company is absolutely amazing. Im super impressed with the service and the contact they keep with you. They came in and made sure my toilet was working again and they did not have high prices like most other plumbing companies. I will be using this company again for any plumbing repairs ! Thanks elite yall are the best ! -
Review 160 (2022-05-04 - Rating: 5)
Jacob was great! Very professional and extremely personable! He was at my house right away and was able to fix my dishwasher in less than 30 minutes! -
Review 161 (2023-11-15 - Rating: 5)
I couldnt have asked for a better experience. Elite did exactly what they said they would do. He was friendly and helpful. This is the only plumbing service I will be using in the future. -
Review 162 (2023-05-31 - Rating: 5)
Jared was awesome. He wouldn’t give up until he found the leak. Very friendly and professional. We’ll call back if we need a plumber in the future. -
Review 163 (2023-08-08 - Rating: 5)
Took a couple of days to get an appointment but they were very prompt. Before any work was done they examined the problem and gave prices and options. This was helpful. Allowed me to know my cost ahead of time. -
Review 164 (2023-12-28 - Rating: 5)
Alex was very knowledgeable and skilled at his profession! I highly recommend him and his company for any plumbing job. -
Review 165 (2022-08-20 - Rating: 5)
Saturday morning we woke up to an unexpected septic tank back up, a phone call first thing in the morning Allen was very quick to respond and be out to locate what was wrong and get us fixed within no time! Highly recommend for any and all of your plumbing needs! -
Review 166 (2024-05-02 - Rating: 5)
Prompt service, courteous and excellent work in installing my new water heater. This is my plumbing service from now on. -
Review 167 (2022-10-26 - Rating: 5)
Allan and his teamate were very professional. They fixed three toilets for me and gave me advice on another project i was working on. I would recommend and will reuse again for future plumbing needs. -
Review 168 (2023-09-06 - Rating: 5)
These guys are very respectful and helpful. They walked me through everything, was reassuring. The guys I had were very good at explaining the problems and thorough in their work! -
Review 169 (2022-03-29 - Rating: 5)
Elite Plumbing was on time, addressed all of our issues professionally and fairly. I would recommend this business to anyone who has Plumbing issues and wants experience that is reasonably priced. Respectful and honest. -
Review 170 (2022-07-26 - Rating: 5)
First of all the Lady that answers the phone and makes the appointments is so kind. She was so helpful. Jacob was so knowledgeable and nice. You couldnt ask for a better business to do your plumbing need. Thank you and I will call again. -
Review 171 (2022-05-17 - Rating: 5)
I called Jacob at 10am and he came the same day right after lunch. He was very friendly and knowledgeable and performed the repair quickly and easily. Would highly recommend to others. -
Review 172 (2023-10-19 - Rating: 5)
Austin was amazing Super professional, responsive, and just a great guy all around I’d Definitley invite him to the bbq and let him fix my toilet anytime. -
Review 173 (2024-07-16 - Rating: 5)
Had an issue with the service i received. I expressed my feedback to the owner and he was kind enough to make things right by offering a refund. The service was very professional, plumber was kind and seemed to genuinely care. I would recommend Elite plumbing for my future needs, even though i had a service issue, they fixed my problem and got me on my way. -
Review 174 (2022-03-11 - Rating: 5)
Jacob Ginter at Elite plumbing was kind, responsive, on time, and helped with the cost in every way he could. Will definitely call him next time i need something done. -
Review 175 (2023-10-19 - Rating: 5)
Had a clogged inlet line going to a septic tank . They sent out Dalton and he had the homeowners back going lickety split . Thanks Elite for a job well done 👏 -
Review 176 (2022-02-23 - Rating: 5)
Same day service request for a clogged sink. Our call was answered and solved swiftly on arrival. I cannot express enough how thankful we are for prompt and professional service. We trusted the reviews we read here and couldn’t be happier with our decision. Highly recommend! -
Review 177 (2022-09-07 - Rating: 5)
My grandparents was out of a water heater, I called Jacob at elite plumbing and he was there that day with a water heater and had it put in. Awesome people and reasonable pricing. Highly recommend -
Review 178 (2023-03-14 - Rating: 5)
These guys did a super job. They went above and beyond to make sure our drain was clear. They even had to bring in different equipment to get it done, They also gave us useful information on how to prevent this from happening in the future. -
Review 179 (2022-07-22 - Rating: 5)
Elite Performance Plumbing is a well run Business. Jacob is always very professional, and open to different ways to make his company fit all of his customers needs. -
Review 180 (2022-02-22 - Rating: 5)
Highly recommend! Jacob got my new dishwasher hooked up in no time and also found some issues with kitchen sink plumbing and took care of it as well! -
Review 181 (2022-07-08 - Rating: 5)
Alan was great! Very professional. Very polite. Did an excellent job, and was very fast. Will definitely use this company for all of my plumbing needs. -
Review 182 (2024-01-04 - Rating: 5)
Did a great job. The guys were on the ball. Hope I never need them again but if I do I will call back.Thanks Ralph -
Review 183 (2023-04-24 - Rating: 5)
Went above and beyond to make sure we had safe, reliable, hot water the same day they arrived. Had another issue after they left and they returned immediately and fixed that too. -
Review 184 (2023-08-29 - Rating: 5)
Always our go to plumbing service. Have never had anything but stellar service, and quality work performed at a fair and timely manner. Love this company -
Review 185 (2024-06-28 - Rating: 5)
We have used Elite performance plumbing 3 times now and each time we called they were so polite and fast in coming to our house to fix our kitchen sink and water heater. They were polite when they arrived and showed us what was wrong and how they fixed it. They are incredibly professional and they guarantee their craftsmanship. I would highly recommend them. We will definitely be sticking with them. -
Review 186 (2024-06-06 - Rating: 5)
Jacob and his crew were amazing! Quick and knowledgeable -
Review 187 (2023-10-18 - Rating: 5)
Austin Caldwell is a top tier employee. Super helpful and professional! would recommend him and this company to anyone -
Review 188 (2022-04-15 - Rating: 5)
Was able to get to us on a Saturday. Knew exactly what the issue was and fixed the problem. Kind, friendly and professional. Also gave us a Veterans discount. This will now be my go to guy for anything that needs to be done with plumbing or bathroom updates. -
Review 189 (2023-04-20 - Rating: 5)
Ive used these guys a few times and every time Ive been happy with the service. Theyve always been very responsive to my calls and do quantity work. Highly Recommended!!! -
Review 190 (2023-09-12 - Rating: 5)
Everything was great. The guys were very personable, professional, and knowledge. This is my go to company for plumbing! -
Review 191 (2022-07-29 - Rating: 5)
Alan was fantastic! He’s very professional and knowledge. He had the issue fixed in no time. I highly recommend Allen and Elite Plumbing. -
Review 192 (2022-06-20 - Rating: 5)
Great company to work with. They are consistently checking with the home owner on satisfaction and are happy to make adjustments if needed. They’ll go the extra mile to finish your project. -
Review 193 (2023-02-04 - Rating: 5)
Kyle and Eli were professional, friendly and thorough. We would definitely recommend this company. Good experience from initial contact to the last. -
Review 194 (2022-02-17 - Rating: 5)
Installed new gas water heater for me and removed the old one efficiently. All around good service and professional. Would recommend to family and friends without hesitation. -
Review 195 (2024-05-30 - Rating: 5)
My water hose pipe busted in our home on Memorial Day weekend and our usual connect wasn’t available and non responsive unfortunately to our needs.Thankfully, Elite Performance Plumbing was there when we needed help most. Jacob walked us through the process of providing a report to get scheduled. The person who scheduled was timely and scheduled us immediately on the same day. Mike who fixed the issue at our home called before they arrived and arrived and had our issue fixed in 30 minutes or less. They were efficient, thoughtful and kind. This type of service is the type of service, that will make me call on them again to help with any plumbing needs. If you are in need of a plumber, call Elite Performance Plumbing. I can’t thank them enough! -
Review 196 (2022-02-02 - Rating: 5)
I would highly recommend this business to anyone looking for the services they offer. Fantastic communication and very fair pricing! If you need plumbing work done, you cant go wrong using them! -
Review 197 (2022-10-30 - Rating: 5)
Jacob was prompt, courteous, and effective. He scoped our line and showed me where the problems were before clearing out the roots that were blocking flow. -
Review 198 (2023-06-25 - Rating: 5)
I called them early on Friday morning and there came later that day. Very professional and got the problem fixed very quickly. I will definitely use them again. -
Review 199 (2022-04-22 - Rating: 5)
Very knowledgeable in what needed to be done and took the time to answer any questions I had!! Very professional and was on time!! Would 110% recommend this company and if we ever needed repairs to anything in the future my husband and I would call him again!