Out The Door Plumbing
Located in Raleigh, North Carolina
Address: 4913 Professional Ct STE 232, Raleigh, NC 27609, United States
Phone: +1 984-375-3021
Rating: 4.9
Services
- Identifies as veteran-owned
- Online estimates
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Drainage service
- Hot water system supplier
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-27 - Rating: 5)
Great people, helped me clear a gutter line. Fast, prompt, top notch service. As a plumbing contractor myself (on the construction side) I know what a good plumbing company looks like and these guys are it. They’re my go to now for all my non-scope work and referrals. -
Review 2 (2025-01-07 - Rating: 5)
Sudden & total shutdown of plumbing drains in home. Brutally cold & windy outside. First company involved unable to diagnose or solve problem.Out the Door men were prompt, courteous, efficient and competent.Despite some unexpected setbacks, persistence, and determination on plumbers part, paid off fo me.The multiple problems were resolved. In addition, the homeowner was given instructions for . maintenance in the years ahead to prevent similar problems.I am very grateful for such good service.Anne Blanchard ( homeowner) -
Review 3 (2024-11-23 - Rating: 5)
After noticing a wet spot in our front yard I began a months long attempt to figure out what was going on. After dealing with multiple people and hitting several dead ends I finally found Out The Door Plumbing. The first time I called I was able to speak to Hutch immediately and describe the situation. He spent a long time on the phone with me and for the first time I had hope! Within two weeks everything was fixed! It ended up being an even bigger job than I thought but they made it a BREEZE. Hutch, Zach, and JB not only put in a new waterline but also got the septic repair done in one day! They handled all of the phone calls and permits and left the yard looking amazing. They were a joy to deal with and explained everything so well. Thank you so much! I 100% recommend Out The Door Plumbing!!! -
Review 4 (2024-09-17 - Rating: 5)
Zach did great work on a complicated system. Thank you for finding a solution and enabling us to enjoy our shower and stand alone tub. He’s a hard worker and left our bathroom clean. -
Review 5 (2024-08-30 - Rating: 5)
Zach was amazing! He was knowledgeable, friendly and confident in explaining the situation and remedy to me. He worked safely and efficiently to get our plumbing back to working order. I will definitely recommend your company to anyone that has a plumbing issue. Zach is a massive asset to your organization. Zach, thank you so much for all you did to get our issue resolved. I hope you know how amazing you made our experience. -
Review 6 (2024-12-17 - Rating: 5)
Excellent service! Zach was great and very knowledgable. The scheduling process was easy and they arrived on time. Will continue to recommend! Thank you -
Review 7 (2024-07-19 - Rating: 5)
We had out the door plumbing replace our water line from the meter to the house. They gave a very responsible price. They showed up on time for the estimate and the start of the job. The work they performed was very professional and the end result was surprisingly well done .they are friendly well mannered employees that do great work. -
Review 8 (2024-05-30 - Rating: 5)
Highly recommend Out the Door Plumbing! A Wonderful experience!I have never had much luck with plumbers. It always ended up in the “ordeal” category. I called Out the Door Plumbing and they sent Luke to attend to my severely clogged drain. Considering how old my pipes are, I figured I was going to have to remortgage the house to get the drain running smoothly again. Luke was professional and determined to get things right. After going into the crawl space to inspect the pipes, he was able to clearly explain where the issue was. Watching Luke work, I knew I had hit gold. With his remarkable problem solving skills, he made a few adjustments and was able to get the drain cleared. Luke’s professionalism was exceptional and he genuinely seemed to enjoy his work. For me, he made a dreaded experience become a delightful one!I would also like to thank Out the Door Plumbing for their helpfulness and fitting me into their schedule.Again, would highly recommend Out the Door Plumbing! -
Review 9 (2024-02-23 - Rating: 5)
Checked out the stellar reviews on Yelp and Google before calling Out The Door and they did not disappoint. Brad (awesome guy) installed a basement dehumidifier properly after another vendor did nothing more than unbox the unit and jerry rigged it. He also flushed our tankless water heater and installed a thermal expansion tank which another vendor forgot to put in a year ago. Brad knows his stuff and makes Out The Door look great. -
Review 10 (2024-12-24 - Rating: 5)
Zach did a great job unclogging my upstairs bathroom. He was on time, extremely professional, explained everything in detail and very personable. -
Review 11 (2024-04-19 - Rating: 5)
Luke and Zack showed up as scheduled and did a great job of tearing out the old cast and galvanized drain line and replacing it with PVC. They were focused on their task and managed to get everything completed and cleaned up by early afternoon.Out The Door Plumbing is the way to go if you’re looking for a reliable, professional team to take care of your plumbing needs. -
Review 12 (2024-12-27 - Rating: 5)
This was our 2nd experience with OTD and they once again exceeded expectations. They came for an annual Hot Water tank flushing and identified 2 additional issues that needed to be addressed. JB, our plumber, was exceptional! He explained what was wrong and why it needed to be fixed. This saved us some significant potential water problems!down the road. He completed the jobs in a timely and efficient manner. He was very professional and even unclogged a couple of drains while he was here. I cannot recommend OTD more highly!! -
Review 13 (2024-04-30 - Rating: 5)
I have recently dealt with this company and would HIGHLY recommend them for any and all plumbing issues. Brad and Caleb were the absolute epitome of professionalism ! They were polite and helpful , and I believe they left my house cleaner than they found it ! No matter what your plumbing headaches are , rest assured , this is the company you want to call ! -
Review 14 (2024-12-19 - Rating: 5)
Excellent top notch Technician.i will definitely be using them again! JB was courteous and efficient. What a godsend. -
Review 15 (2024-06-07 - Rating: 5)
Friendly and professional operation… answered my phone call and setup an appointment to replace a leaking faucet and instant hot water tank. Luke and Eric arrived on time, provided a reasonable cost & time estimate, and completed the job neatly. Recommended and will call again for our plumbing needs. -
Review 16 (2024-05-07 - Rating: 5)
The technicians were timely, thorough and efficient. Additionally, they were excellent at conveying, in easy to understand terms, what the potential problems were, or may be and were clear on their recommended repair(s). Having worked with several technicians on many projects in our HOA, I have no reservation in recommending them. -
Review 17 (2024-07-01 - Rating: 5)
If I have additional plumbing needs in the future, I will call Out The Door Plumbing. I had gotten a couple estimates to do some work around the house. Luke from Out The Door Plumbing, is the only one to fully inspect the job (crawled ALL THE WAY under the house) and take the time to explain the possible problems. He even did a couple minutes of troubleshooting before giving me a quote. Luke was prompt, courteous and thorough. Job well done. -
Review 18 (2024-05-16 - Rating: 5)
I had a leak in my main water line and Zach was able to come out the same day and complete the repairs. Zach was very professional and friendly and I appreciated their fast response to my emergency. I would highly recommend Out the Door Plumbin. -
Review 19 (2024-03-06 - Rating: 5)
Zach was great, friendly and quick to diagnose the problem. Scheduling was easy and they were able to get me in a day sooner. My only complaint was they said they would text me when the tech was on the way and they didnt so he had to wait, luckily I live close by so he didnt have to wait long. -
Review 20 (2024-03-14 - Rating: 5)
Excellent service. We had a bad leak in our water line and reached out to several plumbing companies for an estimate. Out the door plumbing gave a very reasonably price and also offered a 5 year warranty for the repair. Zack was extremely professional and helpful. They showed up on time and got the job done fast. Amazing service. Highly recommended -
Review 21 (2025-01-08 - Rating: 5)
We love Out the Door Plumbing!! They have fixed multiple issues at our house and always do a great job! Very easy to schedule appointments & great at communicating when they are on the way. They are always on time, great at talking through solutions and creating estimates so we can see what were working with. Highly recommend! -
Review 22 (2024-05-31 - Rating: 5)
Called ODP to come and give me an estimate for a repair of a main water line leak. Zach came out and priced out a couple of options from repair to replacement of the old line along with the risks of choosing one option over another.I went with the repair option. Zach and Eric came out quickly and had the repair completed in a few hours. I was very impressed with the quality of the repair, and they left the yard clean and with my wifes approval (not easy to get). The repair utilized really good quality materials so I have no doubt this leak is fixed!I will have no reservations in using these guys again. WB -
Review 23 (2024-04-04 - Rating: 5)
Zach arrived on time and was extremely courteous, professional, communicative and just overall great. He set up our backflow and explained everything really well. Ill definitely be calling Out the Door Plumbing for any future needs. -
Review 24 (2024-06-10 - Rating: 5)
Absolutely Amazing Company! Highly recommend!-Prompt and clear communication-Courteous-Professional-Knowledgeable-Honest-Competitive pricing- 100% trust and recommend- (30 years in building/flipping houses/property management, so recommending a company doesnt come lightly:) -
Review 25 (2024-12-18 - Rating: 5)
JB, the representative from Out the Door Plumbing was professional, efficient and did not try to oversell products to correct my plumbing needs. -
Review 26 (2024-04-18 - Rating: 5)
Exceptional service from start to finish! These guys are top-notch. They arrived right on time, leaving no room for inconvenience. Not only did they efficiently address our plumbing needs, but they also left the place spotless after their work—a true testament to their professionalism.This marks my third time reaching out to them, and each experience has been nothing short of outstanding. From a thorough inspection to confirm our sewer lines were clear during a community check, to a thorough annual tankless water heater flush using vinegar instead of harsh chemicals—they prioritize both effectiveness and safety.Their commitment to eco-friendly solutions is commendable. During the tankless water heater flush, the plumber explained how vinegar is just as effective without posing any risk to us or the environment—a detail that truly sets them apart.Most recently, we needed a gas line adjustment, and once again, their service exceeded expectations. Zach, in particular, went above and beyond, ensuring everything was in perfect order. Plus, he even took the time to show some love to our beloved Pug, Frankie—a gesture that truly warmed our hearts.Overall, I cant recommend them highly enough. Their honesty, punctuality, and genuine care for both their work and their clients make them the go-to plumbing service in the area. Five stars all the way! -
Review 27 (2024-02-02 - Rating: 5)
Zach was so professional and thorough.He took care of a light toilet leak then gave me an “inspection” at no cost of all the plumbing in my home.That is so helpful for me - as nothing was urgent - so it allows me to save financially for anything I’d like to address and then schedule the work to be done.This company is very prompt & courteous and honest! -
Review 28 (2024-03-22 - Rating: 5)
Excellent service, quick response, expert diagnosis and complete remediation. Zach was very knowledgeable and thorough in fixing a complex plumbing issue. Will be using for all future home and business issues. -
Review 29 (2023-11-07 - Rating: 5)
Zach arrived early and thoroughly explained our options for a clogged drain. During the diagnosis Zach found a rusted drain plug, not a clog, was the source of our issue. His honesty and integrity saved us about half the original quote! Thank you for a job well done. -
Review 30 (2024-03-08 - Rating: 5)
Brad and his partner were on point. Showed up when they said they would. Changed their plans to accommodate my schedule . And worked very hard to repair my problem. Dealing with a leach field issue was very stressful . However my wife and I were lucky to have out the door plumbing to save us at a reasonable price. -
Review 31 (2024-01-15 - Rating: 5)
Brad and Luke could not have been more pleasant to have working on our house. They answered all questions, were diligent in arriving on time, and just did a great job. They both deserve accolades! -
Review 32 (2023-12-13 - Rating: 5)
Excellent service!! Zak was able to diagnose the problem with our dishwasher quickly and efficiently. He was very professional and the company was able to accommodate our schedule. We highly recommend this company. -
Review 33 (2024-01-09 - Rating: 5)
Extremely professional and nice plumbers! They came and took extra time to make sure the problem was resolved. Most big companies would have just cleared the clog and charged an arm and a leg and been on their way. Brad and his coworker were great to work with. They cleared the clog and took the time to explain the issue and gave us recommendations on how to prevent future clogs due to lackluster job from our builders plumbing job. We will exclusively use Out the Door plumbing from here on out! -
Review 34 (2023-10-25 - Rating: 5)
Brad with Out The Door Plumbing was a complete life saver.From my first call, the women who booked my quote was warm and very helpful. It was the first company that seemed like they actually cared.Brad arrived early and walked me through everything and was extremely kind and understanding that it had been a stressful experience. He talked me through what he was going to do and was able to fix the issue in the same day. Best plumber experience Ive ever had. -
Review 35 (2024-01-30 - Rating: 5)
Guys were fast,Punctual with the diagnostic and quote,And HONEST!!! About how to resolve my repairs.They even were able to fit my pipe replacement in same day to help keep family up and running! -
Review 36 (2023-08-18 - Rating: 5)
Zach did a phenomenal job! He was at my house for 10 hours straight and didnt leave until he had the issue fixed. He did a great job of explaining what the issue were and taking care of my repair. Hes a valuable asset to your company. Thank you Zach! -
Review 37 (2024-02-20 - Rating: 5)
Appt made very quickly. The office communicated very well and Zach contacted me immediately after scoping my drains with the results. Will do business with them again. -
Review 38 (2024-01-23 - Rating: 5)
My guy was great. He explained what he was going to do and the costs to do it. He walked me through everything and fixed our clog. I would recommend Out The Door Plumbing for any plumbing need you may have. Great experience -
Review 39 (2023-08-12 - Rating: 5)
Zach and Luke did an AMAZING job repairing our main water line. Communication was fantastic throughout the process, and they left our property looking better than when they started! We were able to schedule and complete the job in a short amount of time. Could not be more pleased. Thank you! -
Review 40 (2023-11-14 - Rating: 5)
Zack showed up around 8:30am within his 8 to 9am window. The crew worked hard all day and cleaned up afterwards. Showed me that the water meter was not running when the main valve was shut off. The proof that the original leak had been taken care of. Also he showed me how to adjust the PRV if needed. Overall a great service at a great price. -
Review 41 (2024-03-11 - Rating: 5)
Out The Door Plumbing was referred to me by my inside plumber since he does not service outside plumbing issues. Zach came out on the same day as our request for a possible clogged pipe in our backyard. He diagnosed the problem with an inspection and found tree roots blocking the water flow. He removed the roots and replaced the pipe on the same day. Professional service , great communication in describing the issue to me and my husband as well as the repair resolution. Fair pricing and a friendly guy with great customer service. What more can you ask for when dealing with an unexpected plumbing scare that needed an immediate response? I will refer Zach to my neighbors with any plumbing needs. Thank you Zach.Carolyn -
Review 42 (2023-11-28 - Rating: 5)
Zach was awesome - he came by three times to ensure all of our problems that came up were fixed. He was fast, knowledgeable, and helpful! -
Review 43 (2024-09-12 - Rating: 5)
Ive needed a solution for many years. Zack was able to diagnose and provide a solution. -
Review 44 (2024-05-21 - Rating: 5)
We had a leak from our water heater pipes. They were here within 24 hours of my call, fixed it right up and ver affordable!!! -
Review 45 (2023-09-22 - Rating: 5)
Team did the best job to diagnose the issue and recommend work to correct the action. Note I had 3 plumbers look at the issue and only Out the Door Plumbing was able to recommend a sound permanent fix. Communication was excellent and they worked with my insurance company to help smooth out the process of quotes and coordination with a restoration company to do the replacement work. Open discussion with straight forward recommendations. -
Review 46 (2023-05-02 - Rating: 5)
Had a great experience from start to finish! Zach was knowledgeable, polite and kept us informed with everything he was doing. Zach’s confidence in what needed to be done to fix the problem and a solution for trying to avoid this in the future made it an easy decision to spend a bit more and have it done correctly. The pricing was very fair! Highly recommend this company. -
Review 47 (2024-02-20 - Rating: 5)
Brad and crew were professional, on-time and did exactly what was expected. There were no surprises and we wouldnt hesitate to call on Out the Door Plumbing in the future. -
Review 48 (2023-10-09 - Rating: 5)
Zach and Luke came because we thought we had a leak in the upstairs bathroom. They examined the walls and ceiling where the stain was. They determined it wasnt a leak but excessive moisture from taking very hot showers. They suggested using the exhaust fan during showering, or definitely after showering until all moisture dried. They were very professional and knowledgeable. -
Review 49 (2023-05-30 - Rating: 5)
Justin and Zach are the best plumbers I have ever worked with. They were very friendly, knowledgeable and professional. Im completely satisfied with their service and will be calling them in the future with all of my plumbing needs. -
Review 50 (2023-11-09 - Rating: 5)
I have used Out The Door Plumbing for both my business and home. They are professional and honest. There were several issues with plumbing work that was done by other companies. The work was not done correctly and was causing issues. Out The Door Plumbing corrected everything and now we are up to code. Brad was great throughout the process, he went above and beyond to get the work done in a timely manner and made sure it was done correctly. I would not hesitate to recommend or use them in the future. -
Review 51 (2023-02-20 - Rating: 5)
We had some concerns about tree roots very close to our sewer line and scheduled a camera inspection. Hutch was very pleasant on the phone and was able to schedule the inspection within a few days with Zach. Zach was very professional and polite and told us his findings after the inspection. He was very patient and answered all of our questions. We decided to go ahead with the repair and he was able to fit us into his schedule quickly. He was very respectful of our property and worked very diligently. I didn’t catch the name of the other worker, but he did a fantastic job alongside Zach. They also hydrojettes the line to clean out the buildup. I am very pleased with their work and I highly recommended Out the Door Plumbing! -
Review 52 (2023-03-06 - Rating: 5)
Hutch.Pat and I want to repeat to you what a good job Out Door Plumbing did in putting in our new water line. A job that was not routine. The line you installed was 530 ft from road to house and further you needed to connect to the house without breaking through our concrete garage floor.You said that you and your crew would put in the new water line in about 2 days. But you organized the work so it was accomplished in one day. Not only that but you left the job without any visible damage to our property. You said when completed, we would not know you had been here— and it was true!We thank you and your crew for a faultless job and appreciate your addressing our concerns with patient explanations and kindness.We are totally impressed with the integrity and professionalism displayed by you and your company and employees. Something not always on display in today’s world.Yours truly,Ron and Pat Kolata -
Review 53 (2023-06-20 - Rating: 5)
We had a great experience with Out The Door Plumbing. Very professional, showed up on time, fixed our issue quickly, and were happy to answer a bunch of questions we had. We absolutely will be calling them in the future! -
Review 54 (2023-03-24 - Rating: 5)
Zack arrived on time, completed the work efficiently, and left things very clean. Cost was quite reasonable, and estimates for two other upcoming projects were also very good. Will definitely use this company again! -
Review 55 (2023-08-16 - Rating: 5)
Very professional guys. Rerouted our water main, in good time, and for a good price. Left property looking better than expected, and even offered to do some extra landscaping stuff at no extra charge. (We declined, but appreciated the offer!)Well have them back out in October to replace the water heater. -
Review 56 (2023-12-20 - Rating: 4)
Zach is knowledgeable and helped give us estimates in installing whole house filter. Based on the situation and plumbing requirements and county codes he suggested a different system for us and it helped. -
Review 57 (2023-09-17 - Rating: 5)
Came home to a major leak from upstairs bath that leaked into the downstairs was really freaked. Called right away, they were out within the hour. Assess the situation was fixed in a few minutes. Out The Door Plumbing was excellent to deal with. Really appreciate the booties did not have to even ask. With young children it’s a nice extra.Would definitely recommend. -
Review 58 (2024-04-05 - Rating: 5)
Cant say enough good things about Brad and Hutch. Responsive and got us back up and running the next day with a new hot water heater. Very informative and answered all my questions. -
Review 59 (2022-11-10 - Rating: 5)
Hutch & Zack were excellent. They were totally focussed and barely rested until they completed the job. Afterwards, they cleaned up the dirt and have made my work on the lawn minimally. great to work with. I will definitely use them again. I now have their names in my phone for future use. -
Review 60 (2023-02-08 - Rating: 5)
Excellent service! Our water heater burst overnight. They were called that morning and on site by 11am, an hour earlier than promised. Zack stayed with it until after 7pm to make sure our water heater was replaced. Above and beyond level of service. In these times of sub-standard service its amazing to see such incredible service! -
Review 61 (2024-04-18 - Rating: 5)
I have used Out The Door Plumbing both in my own home (multiple times) and I have subcontracted them to my property inspection company. I appreciate the professionalism and technical competence of Hutch and his staff, and their pricing is fair. I have referred them to friends and to my clients for repairs. I highly recommend them. -
Review 62 (2023-09-05 - Rating: 5)
Our technicians (Luke and Brad) were awesome! They identified our issues and answered all of our questions. Out the Door will definitely have our business from now on. Thank you! -
Review 63 (2023-01-16 - Rating: 5)
Hutch and Zach completed a water main repair for us. They were quick, responsive, professional, and well priced compared to the name brand plumbers in the area. I will be calling them again if something ever comes up - would recommend their services . -
Review 64 (2022-12-28 - Rating: 5)
Used this company when our water heater went on the fritz. Zach was great, communicative, professional & did awesome work. He walked us through what was happening & was patient about having to make a couple different trips to complete the job. As homeowners, we would definitely recommend them to others & will absolutely use them again for all our plumbing needs! -
Review 65 (2023-08-13 - Rating: 4)
I would have given 5 stars, but when they pulled out the old water heater, they left it on our patio for a short time before taking it away. Some rust from the unit stained the painted concrete on the patio. I was able to wash most of it away, but not all of it. -
Review 66 (2021-05-14 - Rating: 5)
I had a water leakage coming from an outside faucet that was underground. For 2 days, I called multiple plumbers, and the responses that I received were we are either booked out 2 to 3 weeks or no return phone call.I was referred to Out the Door Plumbing by another company that had not even been out to my house. Within 5 minutes I received a phone call from the tech Zach who advised me that he was 12 minutes away. Zach and Hutch were right on time. Within 30 minutes they had my leak fixed and were gone. I want everyone to know that my mom and I were very impressed with everthing that was done from the 1st phone call to the exact completion of the job. Even the prices was extremely reasonable. These 2 guys were truly God sent.I WANT TO HIGHLY RECOMMEND Out the Door Plumbing.I cant thank you guys enough for a job completed and well done.Thank You,Donna Pollard -
Review 67 (2022-12-20 - Rating: 5)
Zach was great. He replaced the pipe in a timely manner. He was responsive to all my questions. Price was great too. I highly recommend Zach and Out the Door Plumbing! -
Review 68 (2023-04-25 - Rating: 5)
We had a great experience with this crew! 100% recommend. The work done was flawless and the clean up made it look like we didn’t just have a major outdoor plumbing issue. Big thanks to Hutch and company for helping us out on short notice! -
Review 69 (2023-03-07 - Rating: 5)
Justin was such a joy to work with and very knowledgeable. He replaced the whole hot water tank and everything looks great. But most of all, we have hot water again!! :)Would definitely recommend this company. Thanks again ! -
Review 70 (2023-12-07 - Rating: 5)
Zach was fantastic and very helpful. On time, efficient, and can be trusted. They will be my go to for all my plumbing needs. -
Review 71 (2021-05-22 - Rating: 4)
This company was sent to my by my home warranty company for a plumbing issue. I initially spoke with Hutch who was professional, courteous and prompt with scheduling a technician to come out. Prior to their arrival, I was able to identify and resolve the issue myself, however they were happy to still come out and run the cameras down my pipes to ensure there was no underlying issue. Not only did they provide this service but they did so free of charge. My technician Zach was very professional, courteous and knowledgeable. I will definitely contact Out The Door Plumbing for future plumbing needs. -
Review 72 (2024-05-21 - Rating: 5)
This is the 4th service Ive arranged with Out The Door Plumbing. This time is was a hot water heater replacement - we now have a wonderful tankless system! They are always patient with the 100s of questions I have, reliable and work efficiently to get us back up and running. I highly recommend them! -
Review 73 (2023-08-29 - Rating: 5)
Out the Door Plumbing did a great job replacing all of the cast iron pipe in my house.They were early to the appointment and left the job site better then it was before they started.They explained everything they were doing along the way. They were professional and polite. Great group of people. -
Review 74 (2023-05-05 - Rating: 5)
I would definitely recommend Out the Door Plumbing!! Justin explains step by step what was being done; he answered my numerous questions ! He has replaced my hot water heater, removed water softened system under my sink & under house. I called yesterday about a outside faucet leaking leaking — Yes Justin was outside my house at 8 morning as promised and replaced the pipe and faucet!! No more worries about a big increase in my water bill!! Thank You Justin and Out the Door Plumbing!!! -
Review 75 (2023-07-08 - Rating: 5)
I highly recommend this company to anyone needing sewer line repair or replacement. They accurately diagnosed the issue and provided logical solutions. Zach, Hutch, and Luke were very timely, professional, and knowledgeable with the work they performed. -
Review 76 (2023-06-02 - Rating: 5)
The plumber was thorough, did a great job explaining things and gave us his professional opinion. The quote for the work was in our hands within hours of our appointment. -
Review 77 (2023-05-30 - Rating: 5)
Hutch and team are fabulous. They are prompt, courteous, fair, and principled. Their work is professionally and carefully executed. They are my go-to for all of my plumbing needs in Pittsboro. -
Review 78 (2024-12-17 - Rating: 5)
Out the Door Plumbing is top notch and does exceptional work! -
Review 79 (2023-11-17 - Rating: 5)
Extremely satisfied with Out the Door Plumbing. Had another company come out that failed to clear my slow draining kitchen sink. They said that I was going to need to jackhammer out my floor to replace old pipes. Found Out the Door Plumbing on Google and they were out the next day. They were able to clear the clog and were still cheaper than the other company that wasnt able to fix my issue. Decided to have them replace my water heater too when they beat the other companys estimate by half. Best of all, the plumbers answered all my questions and explained everything they were doing. Out the Door Plumbing is my new go-to plumbing company! -
Review 80 (2024-01-30 - Rating: 5)
Zack was incredible! Knowledgeable, professional, excellent customer service!! We will use him again. -
Review 81 (2024-12-20 - Rating: 5)
Very nice experience and professional. Explained everything clearly. -
Review 82 (2021-05-19 - Rating: 5)
Hutch was amazing!!! Both of the toilets in my house stopped flushing and I had raw sewage water backing up into both showers. Hutch was exceptionally responsive and did everything he could to resolve my plumbing issues as quickly as possible. From initial call to arrival time it was less than 24 hours!!Upon arrival, he was very friendly, knowledgeable, and professional! He even took the time to accept a follow up phone call with me to go over what he found because I was unable to be in the home when he arrived due to work requirements. (My roommate was in the home when he came.) I am extremely grateful for his service and I ABSOLUTELY RECOMMEND him if you are having plumbing issues in your home or business!!! ⭐⭐⭐⭐⭐ -
Review 83 (2023-07-17 - Rating: 4)
Line video was not recording, had to hand hold phone over screen to capture an image, so the diagnostic fee didnt feel like a waste. The complications are understood, but still. Waiting for other estimates before committing to the job. -
Review 84 (2024-02-29 - Rating: 5)
I was very happy with the repairmen who came to my house. I would definitely utilize their services again! -
Review 85 (2024-02-14 - Rating: 5)
The company was very professional. Brad was wonderful: very quick and polite. I would recommend this company to anyone! -
Review 86 (2022-05-13 - Rating: 5)
Excellent experience working with Out the Doorto complete my septic install/modification. They clearly know what theyre doing and are very fairly priced. They left the work site as clean as can be. Hard-working, responsive, on time guys. The whole experience just felt well thought out. I had not worked with them before but will definitely call them first if I need help with anything. -
Review 87 (2023-06-08 - Rating: 5)
I had another plumber out and they really didnt know what they were doing. Zach and his team worked hard to understand the issue. They really made the experience the best it could be. -
Review 88 (2023-08-09 - Rating: 5)
After decades of deposits building up on our main sink drain pipe, we were finally clogged for good. They took videos of the buildup and replaced the main drain pipe for what I felt was a resonable price. Very professional. -
Review 89 (2023-04-25 - Rating: 5)
These guys did a great job finding a solution to a very hard to find leak. They did a great job on the repairs and everything worked very well if not better than before. Very happy with the work they did. -
Review 90 (2022-08-26 - Rating: 5)
We are so appreciative of the work that Justin at Out the Door Plumbing did to quickly diagnose and replace our hot water heater system. The entire staff was responsive, professional and the service was prompt. We highly recommend this company. -
Review 91 (2022-01-07 - Rating: 5)
It was great experience working with Zach and Hutch. Reach out to them after getting a very high quote for a sewer line replacement from another company. All through out the process Zach was responsive and communicative even through some issues outside of his control. They completed the job in less than a day. Would highly recommend. Great value and communication. -
Review 92 (2021-05-21 - Rating: 5)
We had two different plumbing companies out before contacting Out the Door Plumbing. Neither of them were able to trace our sewer line to the curb, and both charged more than twice as much to attempt to.Out the Door Plumbing was able to come out next day, successfully trace the line, and ultimately replace it the same week. Not only that, their quote beat the other guys, and they also managed to complete the job in one day instead of two as the others quoted.Were very pleased with the job Out the Door Plumbing did and would recommend their services to anyone needing work done on their sewer line. -
Review 93 (2023-07-03 - Rating: 5)
I have used Out The Door Plumbing for several projects now. They are very reliable, professional, and courteous guys. I would recommend Out The Door Plumbing to everyone! -
Review 94 (2024-03-27 - Rating: 5)
Very professional, answer all my questions, the price was fair and what they said it was, they were cordial and efficient. I would recommend -
Review 95 (2024-04-10 - Rating: 5)
They replaced our water line from the meter to the house. The water line entered the house about 5 feet underground but all went well. -
Review 96 (2021-07-13 - Rating: 5)
I contacted Out the Door plumbing as a last minute second opinion for a sewer line repair. Not only were they incredibly responsive (called Friday morning, did the estimate Friday afternoon, repaired on Monday!) but they were also incredibly knowledgeable about the specific situation. It took Progressive plumbing 2 visits to figure out the problem, and they still weren’t very confident about what the fix was. Zach from Out the Door showed up and within 10 minutes knew exactly what the issue was, why it happened and how to fix it. They fixed it the next business day, efficient and quality work. And a hell of a lot cheaper than my first quote. 100% recommend their work. -
Review 97 (2022-02-19 - Rating: 5)
Hutch responded to our inquiry in less than an hour and came on the weekend as it was an emergency situation. He was extremely professional, friendly and installed our hot water heater quickly and thoroughly. We will recommend his business to friends and family. -
Review 98 (2024-01-29 - Rating: 5)
The technicians arrived on time, were knowledgeable, professional, and provided great customer service. I will be using your company in the future. -
Review 99 (2021-12-20 - Rating: 5)
They replaced the water main (meter to house).Super response to my initial request for quote and were out the same afternoon. They explained all that would be done. I got a detailed estimate with full listing of all the steps and work within a couple of hours of the visit.They were here the next morning to begin work. After locating a drainage culvert and underground utilities they got to work. To locate the sewer line, they used a camera system. They let me know they did not see any issues with the line from my house to the utilitys connection point. (An unexpected report and well appreciated.)Both men answered all my questions. They finished the work, did an excellent job of back filling and cleaning up the debris. The amount of time estimated for the work was 1/2 of a day and finished within that time frame.I knew replacing a water main is expensive. Based on another quote I had received, Out the Door Plumbing pricing was reasonable for the amount of work done. At all times they were professional and friendly. They had all the supplies and tools necessary (including gravel to do a temporary fix to the driveway).I highly recommend Out the Door Plumbing for your water and sewer line works. They deserve the 5-star rating and all the check boxes above. -
Review 100 (2022-11-08 - Rating: 5)
They worked hard to free up a technician to get to me quickly, since I had been without hot water for two days. The young man was polite, efficient and was able to get a new hot water heater installed in a few hours. -
Review 101 (2022-08-17 - Rating: 5)
Couldnt ask for a better experience! Professional/On time/Fair price... I had a leak under the slab of my house and they had it repaired the next day after the estimate. I received estimates from another few companies and i am so happy I went with this company!! Highly recommend!!! -
Review 102 (2023-10-18 - Rating: 5)
Zack and Hutch did a fabulous job. We had a very complicated drain clog, due to old plumbing design issues. Not sure just any plumber could have even handled this one. I had called 3 others who were either not available or didnt even call back. This problem impacted the entire second floor use of showers, toilets and sinks. When I did reach these guys through a Business Networking International referral, they responded with an appointment next business day and were on time, ready to tackle the problem. Using cameras they were able to locate the problem and diagnose the best way to clear the clogged drain. They were very pleasant guys and cleaned up everything afterwards as if they werent there. Cant give them a higher recommendation! -
Review 103 (2023-12-29 - Rating: 5)
Team is professional, knowledgeable and attentive to the details of our circumstances. We have called them several times and will continue to call them and recommend them. -
Review 104 (2023-02-14 - Rating: 5)
Dishwasher leak issues--water everywhere. Answered the phone! Knowledgable person available on the phone too! Arrived quickly! Friendly and Professional! Reasonable cost! What more can you say! No one wants plumbing issues, but..... -
Review 105 (2021-11-17 - Rating: 5)
Out The Door Plumbing was very prompt in responding to my request on Angi. Zach came out same day. Back the next day to start repair drain line. Cost was much less than larger companies. I highly recommend Out The Door Plumbing. 5 stars rating -
Review 106 (2021-11-23 - Rating: 5)
Out The Door Plumbing did a most impressive job fixing a leak in the water line in the slab of my home. Before starting work, Hutch communicated very clearly to me that the repair would be complicated and that the extent and cost of the job depended on what they found once they dug up the line. He provided separate (and accurate) estimates for two possible scopes of work. The team was professional and courteous and consulted with me on every step of the repair process. I could not be more pleased with the outcome and give this company my highest recommendation. -
Review 107 (2023-12-06 - Rating: 5)
Out the Door Plumbing delivers great customer service and quality repair work everytime. I wouldnt use anyone else for plumbing repair work. Thank you guys once again! -
Review 108 (2024-03-07 - Rating: 5)
Very professional team. On time. Cleaned up perfectly. Explained things clearly. I will call on them again. -
Review 109 (2023-09-29 - Rating: 5)
Zack was very thorough, on time, professional and friendly. I would absolutely call him again. -
Review 110 (2023-08-15 - Rating: 5)
Arrived on time, thoroughly checked everything and cleaned up afterwards. The best part was that the excavation another plumber recommended was not necessary. -
Review 111 (2022-05-27 - Rating: 5)
Zach had great communication through the entire process of working with our busy schedule. He was professional and punctual and Id recommend them! -
Review 112 (2024-03-28 - Rating: 5)
Quick response. Very personable technicians. Would definitely recommend and will use them again! -
Review 113 (2024-05-09 - Rating: 5)
This company will not disappoint. They are problem solvers and professionals and very pleasant to work with. Highly recommend!!! -
Review 114 (2022-11-18 - Rating: 5)
Fantastic! This was to replace the entire water line to my house. Several challenges: long distance, difficult terrain (wooded lot on downslope of a hill), pipe enters house under a low porch. They were able to do it without digging a trench, and worked around my Japanese Maple. Next day the yard looked completely undisturbed. i highly recommend this company. -
Review 115 (2022-10-21 - Rating: 5)
My plumber, Justin, was knowledgeable, professional, he didn’t take short cuts, he is experienced and he throughly explained what the issues were with excellent detail. I will definitely use him again. -
Review 116 (2022-08-19 - Rating: 5)
Called on Friday morning. They were out in about 90 minutes to identify the problem. Will be back as soon as the utilities are marked to fix. Very happy with the education provided and responsiveness. -
Review 117 (2023-05-27 - Rating: 5)
Zach and his crew were very professional and efficient. Our HOA will continue to use them in the future. -
Review 118 (2024-02-22 - Rating: 5)
Techs were on time, helpful, got the job done in a timely manner. Would definitely use again. -
Review 119 (2022-12-28 - Rating: 5)
Second time we used this group! Again, they were professional; on time; knowledgeable; fixed the problem. Seemed to go above and beyond. Easy to work with. -
Review 120 (2022-05-06 - Rating: 5)
Got a 60 ft sewage line replaced which was 8 ft deep, Very competitive price and the work was very professional. They bought state of the art equipment and completed the job the same day. The work site was left clean and everything in the yard put back including heavy hardscaping that had to be moved out of way. -
Review 121 (2023-08-31 - Rating: 5)
Have had several plumbers over the years but these folks are by far the best. I highly recommend them -
Review 122 (2023-01-10 - Rating: 5)
Justin arrived on time, replaced the water heater and a number of pipes, all within the estimate. Would definitely recommend. -
Review 123 (2022-03-01 - Rating: 5)
Hutch and Out the Door Plumbing installed a new main water line from the city water meter to the house. They were great to work with from start to finish. I highly recommend. -
Review 124 (2022-09-14 - Rating: 5)
Zack did a great job helping me with my outdoor drainage system. He took the time to do it right and gave me great tips for future work. -
Review 125 (2023-12-23 - Rating: 5)
Very professional, arrived on time, explained, friendly, did the job.....definitely recommend -
Review 126 (2022-04-14 - Rating: 5)
Out the Door Plumbing provides a courteous and professional experience from start to finish. Their willingness to communicate often truly sets them apart. -
Review 127 (2022-07-20 - Rating: 5)
Very quick response. Very well communicated with and performed the repair punctually. Nothing but great things to say about Zach and Out the Door Plumbing -
Review 128 (2024-01-15 - Rating: 5)
Out of door plumbing changed my appt to accommodate me and the technician was very knowledgeable of my situation and did a great job -
Review 129 (2023-10-26 - Rating: 5)
Very professional and helpful. They worked into the night to get the job done and water back on. -
Review 130 (2022-06-07 - Rating: 5)
Zach was very helpful and got the job done. Best price in the area for outdoor pipe repair. -
Review 131 (2022-08-06 - Rating: 5)
The personnel from outdoor plumbing showed up on time and Were very professional. They also made sure we were very informed about everything that was going on with the work being done as they were doing it. -
Review 132 (2024-02-29 - Rating: 5)
Great service and knowledge of issue. Was able to fix things quickly and correctly. -
Review 133 (2022-11-11 - Rating: 5)
Water line from street to my house. Wonderful job, positive, polite, and cleaned up the yard very well. Would use them and recommend them. -
Review 134 (2023-01-19 - Rating: 5)
Zach and team were professional, courteous and very helpful in answering my questions. Looking forward to the next rain! -
Review 135 (2024-02-29 - Rating: 5)
Highly recommend. From the first call to the last it was Extremely easy!! -
Review 136 (2021-12-04 - Rating: 5)
They replaced our water line from the meter to the house quickly and neatly. They were easy to work with. I would highly recommend Out the Door Plumbing. -
Review 137 (2021-12-07 - Rating: 5)
Out-the-Door Plumbing replaced the water line from street to house. Using their equipment and knowledge, they did this with great efficiency. I would entrust them with any similar task in the future. In addition they are nice people to deal with.MM -
Review 138 (2022-08-24 - Rating: 5)
Hutch was super helpful and friendly. We will definitely call out the door plumbing for any future plumbing needs! -
Review 139 (2024-05-28 - Rating: 5)
Great staff, really care about the job they do, and it’s a great price too!Btw…Zach and Luke helped us, despite a curve ball with the height of the new stand I purchased, they worked through it and did great work. Not just great plumbers, good guys. Thanks again! -
Review 140 (2022-11-14 - Rating: 5)
Hutch was excellent. I wish all service people were as good as him. -
Review 141 (2023-04-14 - Rating: 5)
Friendly, professional, courteous, on time, knowledgeable, and good work ethic. They did everthing that was asked of them. -
Review 142 (2024-01-11 - Rating: 5)
Easily the best experience we’ve had with a plumbing company. -
Review 143 (2022-12-23 - Rating: 5)
You guys did a great job. You were on time and pricing was fair. Thanks again for your help! -
Review 144 (2023-03-20 - Rating: 5)
Very knowledgeable ! Glad he fix my toilet. I appreciate him for being honest. -
Review 145 (2023-10-27 - Rating: 5)
Prompt repair, kept us informed at every step, even reduced the estimated price by $200! -
Review 146 (2024-03-21 - Rating: 5)
Luke was great! He explored until he found our problem and explained everything. Time will tell, but Im confident that our problem is solved. -
Review 147 (2023-11-03 - Rating: 5)
Most positive experience. Guys were very polite and professional. -
Review 148 (2022-11-24 - Rating: 5)
Zach was very professional and offered an expert opinion as well as a fair estimate on repairs. -
Review 149 (2024-04-16 - Rating: 5)
These guys have prices that are actually reasonable and I was very impressed with the service. They have good equipment and customer interaction. -
Review 150 (2024-01-23 - Rating: 5)
Lets just say I have a difficult problem to solve with my plumbing. Zach from Out The Door Plumbing not only came up with clear and quick possible solutions, but helped eliminate all other likelihoods to target the problem two our main meter on the street that falls under the citys authority. -
Review 151 (2023-02-08 - Rating: 5)
Unbelievable service and price! I highly recommend this business for any plumbing needs you may have. -
Review 152 (2023-04-12 - Rating: 5)
Reasonable and quick -- they did a great job with a sewer scope inspection. -
Review 153 (2024-03-06 - Rating: 5)
Zach was on time, knowledgeable, and found solutions based upon his experience. He was clear about what the plan and cost going forward. -
Review 154 (2023-09-14 - Rating: 5)
Great guys very responsible and professional.Zack is amazing! -
Review 155 (2023-06-08 - Rating: 5)
Very professional and reasonable. Very knowledgeable and service oriented. Highly recommend -
Review 156 (2023-06-08 - Rating: 5)
Justin fixed some pipes in our kitchen. He was on time, friendly and got the job done! -
Review 157 (2023-11-17 - Rating: 5)
Good service, fair price, knowledgable. Would use them again. -
Review 158 (2024-03-01 - Rating: 5)
These guys are a small company that cares about their professional reputation. Outstanding service. -
Review 159 (2022-01-17 - Rating: 5)
Hutch was amazing!! Very knowledgeable about everything, answered questions without hesitation, -
Review 160 (2023-11-28 - Rating: 5)
Brad was great. Professional, knowagable and friendly -
Review 161 (2024-12-20 - Rating: 5)
Very professional and knowledgeable. Did a thorough analysis of our issue and recommended a solution. Would highly recommend . -
Review 162 (2021-10-13 - Rating: 5)
These guys are professional, great expertise and on time. Will surely recommend them. -
Review 163 (2024-04-02 - Rating: 5)
Quick, reasonable, professional, and kind. -
Review 164 (2024-01-05 - Rating: 5)
Did exactly what was needed to be done and was very friendly and helpful. -
Review 165 (2022-06-01 - Rating: 5)
Excellent work and communication by Zach. Highly recommended. -
Review 166 (2023-01-09 - Rating: 5)
10/10 - kind, timely, helpful, honest. Would recommend time and time again! -
Review 167 (2024-05-14 - Rating: 5)
Great! Thanks!! -
Review 168 (2023-01-31 - Rating: 5)
I could not be more pleased! They were timely, professional, and efficient. Zach and Luke did a great job. I highly recommend. -
Review 169 (2021-12-17 - Rating: 5)
Appreciated the prompt response to a big problem, and for the tip to check with the city regarding needed repairs. -
Review 170 (2023-08-26 - Rating: 4)
Came promptly and were very professional. -
Review 171 (2023-05-08 - Rating: 5)
Very knowledgeable, on time and professional. Made a couple of repairs/replacements on septic field lines due to roots and crushed pipe. Did not try to talk me into replacing more than was needed at this time. Hutch was referred to me by the oringinal installer and I would not hesitate to call again. -
Review 172 (2023-01-27 - Rating: 5)
This company provides excellent service and is very responsive. The quality of their work is great and I feel confident in their recommendations. Very satisfied! -
Review 173 (2023-04-01 - Rating: 5)
Zach and his team made time in their day to help us with an emergency, the crew was very professional and considerate of all the plants we had. We are very pleased with their services. -
Review 174 (2024-04-02 - Rating: 5)
Hutch and Zach have the most integrity I’ve experience in years. Not only did they make sure I had water during a leak, they did a super job of replacing galvanized pipes in my house. They are honest, respectful, kind to their home owners, and are super plumbers. -
Review 175 (2023-08-22 - Rating: 5)
They explained in detail my issue. They came out quickly & they were professional. -
Review 176 (2023-02-24 - Rating: 5)
From beginning to completion, these folks were professional, friendly, knowledgeable and responsive. The quality of the work was exceptional and done with expertise as well as with care. Pricing was competitive and quite fair.We are VERY happy and highly recommendOut the Door Plumbing. 5 STARS ! Great team! -
Review 177 (2023-03-21 - Rating: 5)
Checked two toilets for leaks, defective parts, replaced them. Problem solved! -
Review 178 (2023-05-08 - Rating: 5)
They are thorough and very knowledgeable. I’m so glad I chose them. -
Review 179 (2023-03-07 - Rating: 5)
Fantastic service, friendly and professional! Glad to know a great plumber now! -
Review 180 (2022-12-02 - Rating: 5)
Hutch couldnt have been nicer. Called him at 4.40pm on Friday. He came and stayed until the problem was fixed. Reasonable rate. Very professional. I recommend him without reservation. . -
Review 181 (2023-05-22 - Rating: 5)
Justin was professional, prompt and got the job done with out having any problems. Will call again if needed for anything else. -
Review 182 (2022-09-15 - Rating: 5)
Zack is the man. Appreciate the fact that you guys made away to get to me today. You guys will always have my business. Thanks Zack‼️‼️ -
Review 183 (2023-01-10 - Rating: 5)
Excellent work -- very timely response! -
Review 184 (2022-05-22 - Rating: 5)
Zack was our tech he was very professional and honest. I would definitely recommend using this company. -
Review 185 (2023-01-05 - Rating: 5)
Quick same day service. Well explained the problem. -
Review 186 (2022-12-19 - Rating: 5)
Zach checked our two outside water meters, as requested, and he explained how to turn the irrigation system and interior house water off, if needed. -
Review 187 (2024-11-11 - Rating: 5)
Fast friendly service. A+. -
Review 188 (2023-10-23 - Rating: 5)
Work provided as stated in the Quote. -
Review 189 (2021-05-24 - Rating: 5)
I called 8 other plumbers and none of them answered. He answered immediately. Showed up on time and was very reasonably priced. Highly recommend -
Review 190 (2023-06-12 - Rating: 5)
Fast and on point , thanks Zach !!!! -
Review 191 (2023-02-01 - Rating: 5)
Great job -
Review 192 (2022-08-19 - Rating: 5)
The technician came out when he said he would and carefully explained that what we needed was beyond his capabilities. He initially refused to charge us but my wife gave him some cash for his efforts. He was very courteous and polite. We will definitely use him again if we need the type of service he provides. -
Review 193 (2023-07-24 - Rating: 5)
I needed a pipe replaced that froze and burst this winter. -
Review 194 (2021-09-30 - Rating: 5)
TLDR; Unreal same-day repair, total professionals, great price, would hire again in an instant.Hard to overstate how excellent these guys were from start to finish. The giant stormwater culvert under our backyard had shifted and broken our sewer main underground. There was unspeakable filth and a lot of it. Zach came out less than an hour after our phone call and scoped the pipe, found the breakage, showed us and explained everything. When I told him I was considering a DIY repair he walked me through the entire plan and even gifted me one of his wrenches bc I didnt have the right size.Ultimately my (very wise and beautiful) wife convinced me to let the pros tackle this one. Zach gave us a quote with no BS, emailed it to us on the spot from his phone, and then figured out a way to get us scheduled for the same day. (Other plumbers were telling us 1-2 weeks wait time just for the scope.) He and Hutch were back right when they said they would be and went to work. Once they had dug out around the pipe they realized the job was more complicated than they had thought - so they altered the original simple plan and basically rebuilt a whole section of the sewer main so that if the culvert continued to shift in the future, the main would be better protected this time. This also meant lowering the entire section of pipe, while digging underneath the concrete culvert, while standing in 18 inches of very nasty mud. It was clearly more work than they had quoted me for, but they honored the original quote to the penny. When everything was done, they re-scoped the pipe another time to verify everything was smooth and watertight inside. They also completely cleaned up the entire area, including backfilling and raking a huge pile of soil I had dug out myself the day before.All told: one-day service, total professionalism, an above and beyond repair, and a better price than I was quoted anywhere else. Oh yeah and they subtracted the cost of the initial scope from the repair bill. Thinking about it, its probably single best tradesman experience Ive ever had. Give these guys your business already. -
Review 195 (2022-05-02 - Rating: 5)
Very professional and great service