Cape Fear Air, Electrical & Plumbing

Located in Raleigh, North Carolina

Address: 9400 Ransdell Rd #7, Raleigh, NC 27603, United States

Phone: +1 919-823-6708

Rating: 4.9

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-25 - Rating: 5)
Had both our HVAC units replaced a few years ago by Cape Fear and no trouble since. We use the seasonal checks for our systems and that keeps everything up to date. The service team is great to work with. Rodney came by for the fall inspection and thoroughly checked everything out. He even alerted me to the rust on the gas line so I could address it. Thats checking the whole system. Appreciate these folks.

Review 2 (2024-12-12 - Rating: 5)
FIVE STARS to Cape Fear Air, Plumbing, and Electrical of Raleigh for their responsiveness and superior job installing a new Trane HVAC system in our home during the peak of the heat wave in July. Unfortunately, our 17-year-old Trane died during this period of record-breaking heat indexes. Josh Pitts, Cape Fear Project Manager, quickly and professionally responded with the right equipment at a fair price with an excellent install team. The installers, JJ and Spencer, did a SUPERIOR job removing the old equipment and installing the new system. The City of Raleigh inspector was very impressed and pleased with the top-notch quality of Cape Fears installation (I accompanied him on the outside and inside inspection). I highly recommend Cape Fear Air, Plumbing, and Electrical of Raleigh.

Review 3 (2024-12-18 - Rating: 5)
I had an excellent experience with Cape Fear Air, Electrical & Plumbing, and I couldnt be happier with the service I received! After my 27-year-old HVAC unit broke down, Josh Pitts, the project manager, quickly stepped in to help. He was incredibly friendly, easy to talk to, and provided me with several options for a new system. With his expertise, we found the perfect unit for my home.The installers, Mr. Nelson and Mr. Santos, arrived early, worked hard, and were very professional. They treated my home with respect and took the time to explain how the new system works. Now, the house feels warm, my wife and kids are happy, and I’m thrilled with the results.I wish I had found this company sooner! Cape Fear Air, Electrical & Plumbing is truly top-notch, and I highly recommend them for their professionalism, excellent service, and great customer care.

Review 4 (2024-12-26 - Rating: 5)
Bobby Cole was friendly, professional and very informative. He got the job done.I lost heat and was able to get an appointment for the same day. My compressor was full of algae and replaced with a new unit. I will now have a biannual check of my unit.

Review 5 (2024-11-22 - Rating: 5)
Having moved into my house 3 months ago, I wanted my heating & air checked out. Bobby did a great job explaining what needed to be done. The fresh air filter needed to be replaced, one could tell that it had never been changed out since the house was built 6 years ago, it was totally clogged & I also needed a new regular filter. Cape Fear hvac was very reasonable with their prices & Bobby was pleasant & accomplished everything in a timely manner. I will certainly call Cape Fear again!

Review 6 (2024-09-30 - Rating: 5)
We recently had the pleasure of working with Bobby Cole, a service technician from Cape Fear Heating and Air, and were thoroughly impressed with his professionalism and expertise. Bobby is not only polite and knowledgeable, but he is also incredibly detailed in his work. He was able to troubleshoot the problem with our air conditioning unit quickly and effectively, and he explained the technical issues in a simple and easy-to-understand way. One thing that really stood out to us was Bobbys excellent communication skills. He had great eye contact and made us feel comfortable while navigating us through the options and costs of our air conditioning unit repairs. We appreciated that he was very relatable and down to earth. After our experience with Bobby, we have complete trust in his work, and we will definitely be asking for him by name for all future repairs of our heating and air conditioning systems. Bobbys exceptional service has truly set the bar high, and we will certainly be calling Cape Fear Heating and Air when our heating and air conditioning systems develop problems in the future.

Review 7 (2024-11-04 - Rating: 5)
Had a technician named Bobby come out to the house this morning for the annual heating system check-up. We were highly impressed with Bobbys skills and knowledge. He was very thorough in his work and spent an appropriate amount of time afterward explaining all that he had seen and done. He noticed one issue that could become problematic in the next year or so, took pictures so we understood the issue, and gave us a recommendation on how to proceed. Overall I would rate Bobby with 5+ stars. Will definitely request him in the future when we have a need for a technician.

Review 8 (2024-08-21 - Rating: 5)
Ive had a great experience w/ Cape Fear Air, Electric and Plumbing. All of my interactions with their staff in person, on the phone and via e-mail have been positive. They are attentive to details and provide fast, reliable, friendly service. Service Technician Bobby Cole has come to my house twice and has provided excellent service, while also providing helpful tips that I can do throughout the year between service calls.

Review 9 (2024-07-15 - Rating: 5)
We’ve been long time customers of Cape Fear Heating and Air so it seemed fitting to have them replace one of our AC units as well as furnace. Josh did a fantastic job of evaluating our needs and presented several options. The installers were out the very next day. They worked efficiently and were both courteous to us and respectful of our home. We’re very pleased with the entire process and and highly recommend Cape Fear Heating and Air.

Review 10 (2024-08-05 - Rating: 5)
Cape Fear... was one of the companies suggested by Duke Energy Referral program. I like that someone called who was very friendly and able to come out to my house the same day.Just had work done by Bobby Cole, service technician. He was very professional and did an excellent job. I was most impressed with the detailed information he provided about my HVAC unit and service he was providing. I really like when service people provide educational and detailed information. It tells me they care about their customers.I plan to continue doing business with this company and Bobby.

Review 11 (2024-11-18 - Rating: 5)
Bobby Cole just performed winter maintenance on my two units. He spent the time required to do a thorough inspection. Careful and knowledgeable. Bought my last three units from Cape Fear and have been very pleased.

Review 12 (2024-09-24 - Rating: 5)
Cape Fear Plumbing did a great job repairing my main water line. They were quick and affordable. Chris was knowledgeable and managed to keep the cost of the repairs down. Highly recommend!

Review 13 (2024-10-17 - Rating: 5)
Cape Fear Air installed a new HVAC system for me, and the experience was great. Mike Maxwell ensured everything went smoothly, and the system is running perfectly.Special thanks to **Bobby Cole**, the technician, who was fantastic. He mentioned that Cape Fear Air cares about their employees, which was clear in the service provided. I’d recommend requesting him!If you’re considering a new HVAC system, I highly recommend Cape Fear Air.

Review 14 (2024-04-17 - Rating: 5)
They have been great since first contact after being referred through Duke Energy. We needed a new water heater and were looking to upgrade to the heat pump water heaters. They came out and gave a free estimate for both the HPWH and a traditional like for like replacement. They walked me through everything they planned and didn’t push to make a decision right then. When they came back to do the work everyone was professional and did great work. Price was in line with estimate exactly. They’ve also been very responsive to questions. Wouldn’t hesitate to work with them again. Special shoutout to Kieth who was lead on our project.

Review 15 (2024-10-23 - Rating: 5)
Keith was professional and courteous he took the time to explain everything in detail when he did the estimate and then when he completed the work he walked me through what he had done and some tips if I experienced any issues moving forward as well as the warranty on the services he provided. Cape fear will be my go to company going forward.

Review 16 (2024-08-22 - Rating: 5)
*2024 Update: Bobby is our new service technician and did a great job. Took the time to explain everything and make sure it was all running properly. Still fair prices, still 5 stars, would recommend them to anyone.Mike and Mike at Cape Fear have been my HVAC guys for years now. Great work, great prices, follow up with us, and always go the extra mile. I recommend them to anyone who asks. Five stars.

Review 17 (2024-12-05 - Rating: 5)
Bobby came by and did maintenance on our unit for us today. He was very thorough when checking everything out and did an awesome job explaining everything that he did. He’s always friendly and very professional. Will be using again in the future

Review 18 (2024-08-16 - Rating: 5)
Chris and his assistant today, Robert, were professional, courteous, and honest. I scheduled them to change out water supply lines on 5 toilets in our new home. Chris assured me that the lines installed were of high quality and did not need to be changed out.I have plans to install a water monitoring system and will definitely use Cape Fear (requesting Chris, of course) for the job. I highly recommend Chris and by association, Cape Fear!

Review 19 (2024-08-17 - Rating: 5)
Ive been using Cape Fear Air for six years.They replaced one of our units a few years ago thats still running strong. They continue to do a good job servicing my two air conditioning units and furnaces. Their techs also do a great job of educating me about any issues that may come up in the future. 👍🏾

Review 20 (2024-06-28 - Rating: 5)
I highly recommend Cape Fear Air, Electrical, & Plumbing! They really take care of their customers and make sure the job is done right! My compressor went out and had to be replaced. The technician, Rodney, was very knowledgeable, thorough, and also a very nice guy! He made sure that my system was back up and running perfectly! Now I am cool again!! It was a very professional and pleasant experience from start to finish!! Thank you!!!!!

Review 21 (2024-09-12 - Rating: 5)
Very happy with this company! Installed new ductwork in 100 year old house with limited crawl space area. Gave one year subsequent maintenance followup (free) on HVAC system, which has been an outstanding service. Bobby Cole is my service technician - he is extremely knowledgeable and courteous. Great work at reasonable prices.

Review 22 (2024-10-28 - Rating: 5)
Just had our new gas pack HVAC unit installed today - Mike was super helpful during the quotation and follow-up process over the past few weeks, and the installers (Nelson and Santos) were professional, organized, and did a great job.

Review 23 (2024-08-14 - Rating: 5)
Keith was punctual on both the estimate day and following week’s appointment to do our work. He was knowledgeable about the jobs and had a great attitude. An excellent experience and job well done.

Review 24 (2024-06-21 - Rating: 5)
Our twenty old gas pack unit died. I got 5 estimates We decided to go with Cape Fear because of the following. Josh the salesperson really knows his business. He gave us options for our budget. He was very thorough and knowledgeable. Plus of the five companies that gave us a quote he is the only one to follow up with emails. Installation was a breeze all completed in one day. JJ and Spencer were very professional and courteous. They knew what they were doing. We are so glad we chose Cape Fear. Fred and Ann Lane Cary

Review 25 (2024-06-18 - Rating: 5)
Cape Fear Air replaced my old AC system a couple of years back and I have been extremely pleased with the system and their annual service. I can always speak to a real human being anytime I have a question and they are always courteous and helpful. I highly recommend them to anyone who is looking for top-notch customer service and a company with a culture that embraces good old-fashioned American values.

Review 26 (2024-08-18 - Rating: 5)
Rodney went above and beyond to help us on a hot weekend night to repair our AC! He had analyzed and fixed the problem in less than an hour! We greatly appreciate Rodney and CapeFear for their responsive and professional service.

Review 27 (2024-08-14 - Rating: 5)
Cape Fear Air, Electrical & Plumbing has been performing the maintenance on my system for 10+ years. Always punctual, neat and clean. When I did have a problem they came right out and found the problem right away. I will continue the annual contract with them as long as I own the house.

Review 28 (2024-05-21 - Rating: 5)
We needed emergency services and the team at Cape Fear Air was wonderful in a stressful time. I was surprised and pleased from the start when I got to talk to a friendly intake specialist right away even though it was after 7pm. Then our technician Bobby Cole called and said he would be over in less than 30 minutes! He was amazing and thorough while being efficient. He got us back up and running and we will highly recommend Bobby and the Cape Fear Air team to anyone in need of HVAC repair!!!

Review 29 (2024-08-16 - Rating: 5)
Bobby did a great job on our AC maintenance today. He found an issue with the blower fan on our downstairs unit and remedied the problem. He clearly explained the problem and showed us what was necessary to fix it. We appreciate him being so thorough.

Review 30 (2024-08-15 - Rating: 5)
Cape Fear air, Electrical and Plumbing take pride in their work. Both Rodney and Bobby have done HVAC work on my home.Bobby recently fixed issues that we were having and kept us informed. Our home is less than 3 years old and I searched for a company that could be trusted to do what they say and stand behind their work. Cape Fear Air, Electric and Plumbing is that company.

Review 31 (2024-05-15 - Rating: 5)
We have been using Cape fear for several years now and are very happy with the service. Bobby completed the annual inspection today and he did a great job. tToday Chris and another plumber came right on time as promised and did a great job repairing two faucets and mixing valve problems. This is the first time we used them for plumbing and are very happy with that service too.Highly recommended.

Review 32 (2024-06-12 - Rating: 5)
Bobby Cole was very thorough and is willing to take care of any issues you may have. He did great work on my system and even performed cleaning and waxing on my outside unit. I will ask for him again for my other maintenance appointments.

Review 33 (2024-04-17 - Rating: 5)
Cape Fear Air, Electrical & Plumbing installed my new heat pump and air handler in Nov. 2023. I just had my first maintenance check before the summer. Bobby was the tech that came out to service the equipment. Besides arriving on time and being incredible polite, he did an excellent job. Not only did he inspect and clean the unit but he also took the time to explain exactly what he did, and gave some recommendations for things to do around the unit to keep the unit clean from the red clay/dirt we have here in Raleigh.I highly recommend Cape Fear Air and Bobby if you’re in need of a new heating/air unit and/or maintenance.

Review 34 (2023-04-12 - Rating: 5)
THE BEST. You may find a little cheaper, but in this case you get what you pay for. Experts from top to bottom, efficiency from top to bottom. Starting with signing papework all the way to complete cleanup the entire job was great❣️

Review 35 (2024-08-26 - Rating: 5)
Bobby Cole came out and performed maintenance on my HVAC. He was very knowledgeable and answered all my questions. i will definitely be asking for him by name for future service work.

Review 36 (2024-06-06 - Rating: 5)
We have been using Cape Fear Air, Electrical and Plumbing for our HVAC system, since May 2020. In this time we have had no complaints in the services we have received. Each person that has come to our home has been pleasant and appears technically sound.In January of this year one of our units, of almost 20years, went toes up and needed replacing. The install went well and we had heat upstairs again. They even cleaned up the debris and attic floor.Fast forward to this week. My 10 mo old grandson and daughter were visiting and the upstairs thermostat where they stay went dead as a doornail as they were heading up for the night (8 pm-ish). After calling the thermostat company I called CF and spoke to a dispatcher, within 30 minutes a tech, Bobby, called and gave me some troubleshooting tips. I had already checked all the breakers. I decided not to lug the vacuum cleaner upstairs to the attic nor down into the crawlspace to unclog the drain pipes and potentially get it back online. Bobby offered to put in a service call for the next day, it would have been after 11 pm before he could have gotten here. The kids spent the night on the couch on the lower level where it was cooler.The next day I had a service call set up. As luck would have it, Bobby was my technician so he already knew what was going on. This was the first time the unit had really been put through the paces for cooling as outside temperatures rose. Bobby Cole kept me informed throughout the process, indicated it was a warranty service call, so no charge! He educated me on the problem, his planned resolution and what to do should it occur again.Highly recommend Cape Fear Air and of course Bobby Cole!

Review 37 (2024-03-26 - Rating: 5)
Fantastic news experience from scheduling the appointment for a system replacement quote through the installation today. Josh arrived on time and took time to understand my priorities and system needs. He notes several places where ducts needed additional support and light patching of the external layer and included that work in his quotes. Based on my allergies and presence of pets he recommended the addition of a media filter, which was supported as the best route when looked into the cost and benefits later.Josh worked with me to fine tune my final system components until I was happy that I was getting the functionality that I wanted in a new system.Bobby and JJ arrived to do the install when expected and were both very friendly and took care to leave the work area in the crawlspace cleaner than it was when they arrived! Bobby took extra time to answer all my questions.Based on this experience I highly recommend working with Cape Fear for heat pump replacement projects!

Review 38 (2023-10-30 - Rating: 5)
I needed an estimate on a new A/C unit, so I called Cape Fear Air. Josh Pitts from Raleigh Cape Fera Air on 10-25-2023. He was very knowledgeable and knew the product. he answered all my questions and very professional. Josh figured out what kind I needed for our house. we decided on a Goodman A/C unit. I called Josh on 10-28-2023 so I called him let him know I would take it. Josh said he could install in on 10-30-2023 I was shocked it was that soon. he sends his crew out Nelson and Santos 10-30-2023. they were more than a crew they were craftsmen. they started about 9am and were done at 12:30 pm very profession. I am honored to have Josh, Nelson and Satos do a job with pride. you dont see every day. Thanks so Much!Rick Massengill 10-30-2023

Review 39 (2024-09-12 - Rating: 5)
Have been using Cape Fear for a number of years. Very good service and response. Today received excellent professional service from technician Bobby Cole.

Review 40 (2024-02-15 - Rating: 5)
Weve had an excellent experience with Cape Fear HVAC. Shopped around 5 different vendors before going with Cape to replace the heat pump and duct work. Mike Pallares has been with us since the beginning and has constantly provided exceptional customer service over his 3-4 visits and has done so in a genuine manner. In our experience, everyone at Cape has provided this same level of service. So much so that we reached out to them for some plumbing needs. Chris and Mike were both here today and it was good to see the teamwork they showed us. Great company, great service, dont hesitate to go with Cape!

Review 41 (2024-04-23 - Rating: 5)
Excellent service. We have used Cape Fear for years. Bobby C. Was our technician this time and he went above and beyond to give our two units their semi annual tune up. Bobby was on time, courteous, and thorough. Very pleased.

Review 42 (2024-05-13 - Rating: 5)
I have been using Cape Fear Heating and Air for several years. The staff are professional and knowledgeable. The technician Bobby Cole just completed a thorough spring tune-up of an older system, he explained what was happening and didn’t try to upsell me a new unit. I really appreciated his help. I highly recommend Cape Fear Heating and Air.

Review 43 (2024-05-03 - Rating: 5)
Bobby C. from Cape Fear was the technician that came out for the summer maintenance of the system. I chose their annual 245$ service twice a year. Bobby was very thorough and informative, in addition to excellent customer service skills. A management team that doesnt consider a promotion for him should re-evaluate their process.

Review 44 (2024-06-06 - Rating: 5)
Service is outstanding. Rodney was efficient, knowledgeable and professional. He was scheduled to come out the day we called, found the problem and fixed it within an hour.My mother-in-law used this company a few weeks ago when her HVAC needed to be replaced. Robert was exceptional with her service. This company definitely delivers high quality service.

Review 45 (2024-05-22 - Rating: 5)
Cape Fear has been wonderful to work with. They communicate very well, arrive on time, and they go the extra mile to do the little things that are not required - whether that cleaning debris from the outside unit, polishing it up, etc. They are pleasant and knowledgeable. Our unit is 9 years old and they expect it to make it another 6-7 at least - I attribute that to the care they give it every fall and spring.

Review 46 (2024-04-26 - Rating: 5)
I have been using Cape Fear for all my HVAC needs since we moved here in 2019. They are always professional and go above and beyond on their service. Prices are the most competitive in the area. Bobby Cole is your go to tech for all things heating/air.

Review 47 (2024-11-15 - Rating: 5)
Same day service for a water heater issue. Chris Cash was very informative and courteous. Will definitely call for future issues.

Review 48 (2024-04-22 - Rating: 5)
Cape Fear has been serving us for quite a few years. They always do a great job. Courteous, responsive, respectful. A special thank you to service technician Kevin Blasingim for A+ service.

Review 49 (2024-11-14 - Rating: 5)
Bobby was wonderful. He explained everything and was so efficient. Great customer service! Highly recommended!

Review 50 (2024-01-23 - Rating: 5)
Cape Fear Raleigh installed a new HVAC unit for me in February 2021. I have done the maintenance package ever since and appreciate being contacted to schedule. Mike Palleres has done the routine maintenance several times - having the same technician is helpful as he knows my unit well. On time professional service. Highly recommend Cape Fear Raleigh!

Review 51 (2024-12-16 - Rating: 5)
Chris Cash recently installed a Navien Tankless hot water heater. Chris and his team did a great job.

Review 52 (2024-05-10 - Rating: 5)
They installed a new 2 ton system last year to replace my old 13 year old system. Did a great job. Really easy to work with and cared to sit through all my questions about what the right unit would be. Now a year out, they continue to do great with tuneups and the unit is still working fantastic. Bobby C., the technician who came out today for the tuneup, even shined up the outdoor unit while giving it a clean out. Highly recommend.

Review 53 (2024-04-02 - Rating: 5)
I hesitated to sign a maintenance contract, for my AC system, I am really glad I did it. First time they came, they cleaned the outside units which were never cleaned by previous maintener, this time, Bobby did all the maintenance and then spent the time to balance the dampers so the air flow is well balanced between floors and rooms.I highly recommend Cape Fear HVAC, especially Bobby, he does a great job !!

Review 54 (2024-04-30 - Rating: 5)
Cape Fear Air, Electrical & Plumbing were great. I had a plumbing issue and the guys got it fixed fast and the price was great. Have used Cape Fear a couple times and will continue to use them in the future.

Review 55 (2024-01-22 - Rating: 5)
Our heat went out, and Cape Fear HVAC were able to get someone out to complete the repairs within hours. Our service tech was Kevin B, and Kevin was professionally, friendly and knowledgeable. Kevin also provided us tips to avoid the issue in the future. I have been using Cape Fear since I moved here, and their Service Techs are the best and I highly recommend their service.

Review 56 (2024-04-05 - Rating: 5)
Kevin Blasingim from Cape Fear came to our house for a diagnostic and was very friendly, professional, and transparent. Our hvac is going out and he gave us great advice for next steps. He even called the manufacturing company of our hvac to see if we still had warranty or not (we unfortunately did not). Would highly recommend Cape Fear and ask for Kevin if possible!

Review 57 (2024-10-07 - Rating: 5)
Bobby came on time, was courteous and gave great service. Would recommend him and Cape Fear HVAC anytime to anyone.

Review 58 (2024-03-27 - Rating: 5)
(Writing on behalf of my mother, Jacki who does not have a google account)Bobby was great and really took his time finding the root of the issue we had with my heat. Cape Fear is always readily available the day we call and we cannot recommend the company or Bobby enough! He gives great customer service!

Review 59 (2024-03-18 - Rating: 5)
They’ve installed two systems and done maintenance. Great prices and great service. Bobby Cole is an awesome technician - very knowledgeable and communicative regarding our HVAC. Thank you Cape Fear!

Review 60 (2024-03-25 - Rating: 5)
Bobby Cole of Cape Fear Air Conditioning came out and serviced our HVAC system. He was prompt and communicated his arrival. I am extremely pleased with the service he provided and would recommend him and his company to anyone. Thanks Bobby!!!

Review 61 (2024-01-17 - Rating: 5)
Awesome company. Kevin B did a great job. He was very courteous and answered all of our questions. We called in the morning and they were able to fit us in the same day and arrived on time. Kevin had our problem diagnosed in no time and got our heat going for us. Thanks again to Kevin and Cape Fear Air, Electrical and Plumbing for the prompt service from all of us here at H&R Block in Dunn.

Review 62 (2024-05-25 - Rating: 5)
My air conditioner would not come on. I was able to get an appointment within 24 hours. Service representative arrive on time, diagnosed the problem, and repaired it in record time. Bobby Cole demonstrated highly professional qualities, was knowledgeable and patient with my questions. Greatly appreciate a very smooth business transaction. Thx. Fay

Review 63 (2024-04-10 - Rating: 5)
Cape Fear Air Electric Plumbing just did our yearly maintenance on our new HVAC unit. Their Service Technician, Bobby Cole, always does a thorough inspection and lets us know the status of our HVAC. He is always on time, very knowledgable; he is a very kind young man and respectful of our property and always closes our gates when finished. I highly recommend Bobby and Cape Fear who have offices in Raleigh and Fayetteville!

Review 64 (2024-05-15 - Rating: 5)
Bobby Cole of Cape Fear provided excellent service for our units. He was extremely thorough and provided excellent details regarding the service he provided, as well as recommendations. He was very timely, and extremely knowledgeable .

Review 65 (2024-05-09 - Rating: 5)
Keith and Hunter did my plumbing for my renovations and were excellent in their service, quality of work, and cleanliness. I would highly recommend them and will definitely use them in the future for any other plumbing needs. Many thanks!

Review 66 (2024-05-22 - Rating: 5)
I want to compliment Keith and Hunter, whose services we have used thrice in the past three weeks. Most recently they responded when Fayetteville PWC notified me of a leak somewhere between my water meter and the house. Keith and Hunter drove from Raleigh, isolated the leak, recommended and repaired it with a new internal shutoff valve. Previously they did a superb job repairing a faulty toilet supply valve and installed a fantastic new hot water heater fixing some weird plumbing in the process. Thanks Keith and Hunter!

Review 67 (2024-04-30 - Rating: 5)
Today I had my biannual hvac checkup. I’ve been with cape fear HVAC over 10 yrs and they are so professional and hire good techs. Today I had Bobby as my tech who was very knowledgeable/efficient/courteous. He explained all that he had done and asked if I had any questions. When I mentioned I had an upcoming garden tour he took it upon himself to clean/shine my outdoor AC units! I couldn’t believe it.. they look so good now. I never feel pressured to buy anything from the techs at Cape Fear either. Just a well run company!

Review 68 (2023-12-15 - Rating: 5)
Cape Fear installed our HVAC about five years ago and we’ve referred them to others who have used them to install new units. We use their service agreement for regular inspections to avoid problems and have always been happy.Their technician Bobby Cole came out today and went the extra step to make was working great.

Review 69 (2024-08-01 - Rating: 5)
Plumbings Chris & Robert are the ultimate BEST!!They do wonderful work and never leave a mess.I would highly recommend them to anyone!

Review 70 (2024-06-28 - Rating: 5)
Bobby was fantastic in finding our issue quickly and fixing it! He came out two hours after we called when our upstairs unit stopped working. Highly recommend!

Review 71 (2024-02-05 - Rating: 5)
Cape Fear is a top notch company. From the folks in their main office to the service engineers, nothing but great things to say. Bobby C. was awesome when he came to do preventative maintenance on my HVAC units. Very courteous and really took time to explain everything in detail. I recommend Cape Fear to anyone in need of HVAC service.

Review 72 (2024-01-31 - Rating: 5)
Our heat pump stopped working on one of the coldest days of the year. Bobby Cole responded promptly to our call and provided expert service. Our heat was restored in just a few hours. Pricing was fair and Bobby was great to work with. Well certainly be return customers.

Review 73 (2022-11-29 - Rating: 5)
Cape Fear Air Raileigh. I really like working with them. Them are quick and responsible. They pick phone calls quickly and took my matter as important. The project manager gets back to me quickly and set up my appointment promptly. It was just before Thanksgiving everybody was busy but he treated me really well. Then I got my new furnace installed the next Tuesday after Thanksgiving. The technicians are nice, too. So perfect score, 100 percent satisfaction. strongly recommend.

Review 74 (2024-05-06 - Rating: 5)
Keith and Hunter did a great job! Super friendly and punctual. I actually had several plumbing issues and one worked on one problem, while the other person took care of the other bathroom to save time.

Review 75 (2024-03-13 - Rating: 5)
Really enjoyed the technician Bobby. He was very professional and knowledgeable. He explained everything he was doing concerning the maintenance on my hvac units and my split unit. I’m requesting that Cape Fear make him my tech of choice.

Review 76 (2024-01-18 - Rating: 5)
I have been extremely satisfied with the work from this company. I used Cape-Fear Raleigh for my HVAC purchase and installation. When I encountered a recent problem, they responded immediately. Their technician Mike Pallares was professional, knowledgeable and courteous. He took the time to respond to all of my questions/concerns. The job was completed in a timely manner and to my satisfaction.

Review 77 (2024-01-22 - Rating: 5)
Been using Cape Fear since 2016 and always renew the Gold Maintenance Agreement because its so comprehensive and Cape Fear provides such great service. Mike Pallares has been our tech for the past four years. When our AC went out last August, he was at my house within the hour (around midnight) and had it functioning well enough to last until a new unit could be installed. When Mike shows up for our maintenance checks, I know everything will be done right.Jerry Garretson

Review 78 (2023-12-08 - Rating: 5)
I have been a customer of Cape Fear for about 5 years. They come out every spring and fall for a checkup. Mike Pallares has been my regular technician all this time. Hes friendly, knowledgeable, and professional. Highly recommend!

Review 79 (2024-01-30 - Rating: 5)
Bobby came out today because my outdoor unit was not kicking on, so instead my heat strips were warming the house which made my electricity bill sky rocket! Bobby diagnosed the the issue within a few minutes and took the time to explain how the unit works since I am from Colorado and didnt know much about heat pumps. Bobby was very honest and professional!

Review 80 (2024-01-29 - Rating: 5)
Bobby Cole came to service our HVAC and provided excellent service! He was friendly, knowledgeable, and efficient. He even found where squirrels have been getting in the attic! Very happy with the company and Mr. Cole- highly recommend!

Review 81 (2023-12-20 - Rating: 5)
HVAC No heat call and Bobby came right out, but identified the problem and found it was under warranty. Cape Fear had it put in a new outdoor unit the next day! Great communication from the office and great customer service! I hear their plumbing department is even better! (Wink)

Review 82 (2024-01-18 - Rating: 5)
Bobby came out and found a couple of issues and was able to fix them quickly at a reasonable price. Bobby was very knowledgeable and personable and explained everything he did in detail. I would highly recommend them for any hvac issues and installation you might need.

Review 83 (2024-10-14 - Rating: 5)
Just had our semiannual inspection under our maintenance agreement. Bobby Cole was professional and courteous. Happy with this company.

Review 84 (2024-05-28 - Rating: 5)
Cape Fear has provided excellent service. They show up on time and do a thorough review of my system to make sure it is running smoothly through each season.

Review 85 (2024-04-13 - Rating: 5)
Kevin Blasingham is an excellent representative for your company. We were very impressed by his knowledge, professionalism and attitude. We would highly recommend him to anyone!

Review 86 (2024-09-24 - Rating: 5)
We were already happy with them for our HVAC.. they installed a system and have been maintaining it. Yesterday we needed their plumbing help. They sent a team the same day. Friendly, professional, and not only solved the problem, but fixed it in a way that it is not likely to ever happen again. Thank You CFAEP!

Review 87 (2024-02-20 - Rating: 5)
Bobby Cole is an excellent technician and representative of Cape Fear. He checked on our system and was extremely thorough and detail oriented. He explained the potential issues to look out for and gave recommendations to prevent problems in the future. Highly recommended.

Review 88 (2024-01-03 - Rating: 5)
We have had both our HVAC systems replaced and serviced by Cape Fear Air Raleigh. They did a great install job and continue to deliver great service. Our service technician Mike is exceptional.

Review 89 (2023-12-15 - Rating: 5)
Cape Fear is a great Company to work with, knowledgeable, efficient and respectful of your time and needs. All technicians are customer focused and go the extra mile. Thank you Bobby Cole for keeping our A/C units alive and Happy!

Review 90 (2024-04-04 - Rating: 5)
I use Cape Fear for my home and where I work. Fortunately, I have the same technician. When he recently recommended a Hard Start Kit, I was not worried that he was just trying to up sell because Ive learned to trust him and Cape Fear.

Review 91 (2024-01-10 - Rating: 5)
This was the fourth time we had Mike Pallares from the Raleigh office out to our house, twice for servicing and twice for system inspection / cleaning. Each time Mike has been right on time and very professional. I particularly like the way he explained service options in a clear manner that I could understand. We have been very pleased with all of our interactions with Mike and intend to continue using Cape Fear for all of our HVAC needs.

Review 92 (2023-09-20 - Rating: 5)
Cape Fear Air and there Service technicians are Great. Everyone I spoke with from the initial call to set up our annual maintenance program to our technician( Kevin B) where all very informative and knowledgeable in the HVAC industry. Thanks everyone keep up the great work!

Review 93 (2023-06-29 - Rating: 5)
Cape Fear does a terrific job each time they come out whether its for maintenance or new installations. The technicians are top notch especially Kevin B. Kevin did the maintenance service on one of the units today and did an amazing job. He is very trustworthy, knowledgeable, and shared a few good tips for prolonging the legevity of the units. He answered all my questions and genuinely cared about doing a great job. A+ for Cape Fear.

Review 94 (2024-08-29 - Rating: 5)
Great job by the entire team! If you’re looking for someone to take care of all your AC needs ask for Josh Pitts with Cape Fear!

Review 95 (2024-03-14 - Rating: 5)
Semi annual maintenance performed today by Service Technician/ Bobby Cole. He was very thorough and informative concerning system performance. Very professional! This is our third year using this company for maintenance. We have been very pleased and we highly recommend!

Review 96 (2024-09-06 - Rating: 5)
Very pleased with thorough 6 month checkup included in the purchase of two systems. Personnel on time and very professional.

Review 97 (2024-04-22 - Rating: 5)
When Spring hit and it got hot, our unit wouldnt switch to AC. Cape Fear sent Bobby Cole and he got our unit back up and running quickly. Bobby even offered tips to keep it going and save us some money! Highly recommend!

Review 98 (2024-08-19 - Rating: 5)
A customer for years. One of Kevin Colliers people. He trusted you and so do I. My trust HAS NOT been misplaced!

Review 99 (2023-08-23 - Rating: 5)
I started having an issue with my heat yesterday (a Sunday morning-of course!). Called early this morning and got an appointment for the afternoon. My technician Kevin was great! He was on time and took care of the problem. He patiently listened to my descriptions and then addressed all of my questions/concerns. Kevin even showed me the defective part and gave my coils a quick clean. Great tech and overall a great business! Highly recommend both Kevin and Cape Fear!

Review 100 (2023-09-21 - Rating: 5)
Ive had some of the finest doctors who took care of me when i had cancer.Each one took the time to really care for me.And after everything was done i was quite happy with the results.Today a gentleman named Rodney Pope left my home for the second time in two days.Rodney took the time to listen to my issues and gave his performance to help me well over 300%.He is exactly like the professionals who worked with me.His work performance is outstanding and communication skills top notch.👍I loved the way he aswered all my questions and explained in great detail.I liked how he wore the blue foot coverings for his shoes.That shows respect to the customers.One of my neighbors complimented on his driving.He said most vendors fly through the neighborhood but he said the man driving the Cape Fear truck drove very slow in a neighborhood full of small children.My neighbor happens to to be a Harnett Sheriff.To the manager or the owner of this company ,Rodney is a fine asset to your company.I am extremely grateful that you hire only the best to work for your company!We had two installers JJ and Kevin.Great teamwork both these men have.I could tell these men love their job.Both of them were putting the unit together in the crawl space singing.I was happy when they should us the finished work and how to operate it.Both men were very helpful and courteous.To the owner:I am a very happy customer not just by your product but by the fine men i dealt with and good experience i recieved from everyone in your company who made this possible to own something dependable that will take care of us for a very long time.**A special thank you to Josh and the presentation he gave us at our home about your product.However, i had the unit inspected.When the workers went under the crawl space to install it they tore down all the weather sheild i had installed and paid someone to do.

Review 101 (2023-10-12 - Rating: 5)
I was looking around for annual HVAC maintenance for my mothers home and submitted a online request. Kaitlyn from Cape Fear reached out to me almost instantly. She went over the savings agreement options Cape Fear offers and emailed me a copy for me to look over. Today, 3 days later, Kaitlyn followed up just to ask if I had any questions she could answer for me. She never tried to be a pushy seller just to get business. She genuinely cared about helping me with my needs. Although I have not yet made a decision on purchasing Cape Fears agreement, I can promise you that if ido, it will be because of Kaitlyn! Her professionalism, knowledge and outgoing personality are what this world needs more of!!! If you or anyone you know are looking for annual maintenance, hvac work, electrical or plumbing work and have questions, CALL CAPE FEAR RALEIGH and ask for Kaitlyn.. You will not be disappointed!! THAT is how customer service is supposed to be and how a company should be represented.

Review 102 (2023-07-05 - Rating: 5)
Cape Fear (and Kevin Blasingim specifically) saved the day today. We woke up to no AC with the temperature rising pretty quick. On top of that we had on and off thunderstorms all day. Kevin arrived during the time they said, set up a canopy by our AC unit, and diagnosed the problem in no time. He took the time to explain the situation professionally and showed that he knew what he was talking about. He had it fixed and up and running very quickly and we couldn’t be happier with the results. It’s great knowing my kid will be able to sleep comfortably tonight and that we were taken care of. I highly recommend Cape Fear, and thanks again Kevin!

Review 103 (2024-12-19 - Rating: 5)
Tony did a great job! Very respectful and courteous. He quickly figured out what was wrong with my two issues and fixed each one quickly. Cape Fear is now my go-to choice for electrical contractors.

Review 104 (2023-06-25 - Rating: 5)
I have used Cape Fear for over ten years now. And I can’t say enough good things about Rodney. He is a senior technician for them. He is very knowledgeable and posses great professionalism. I have to mention that my Trane system is a very complex machine. it has a computer, Wi-Fi and it has a variable speed compressor and air handler. Upon demand the compressor and air handler turns on at 1/10 of 1%. It’s the quietest system I’ve ever seen. True comfort. The skill and care that Rodney shows is what makes all the difference for me on choosing Cape Fear!Thank you Cape Fear and Rodney

Review 105 (2024-12-12 - Rating: 5)
Repairmen were super polite and professional. Listened to concerns and fixed the problem timely.

Review 106 (2024-06-28 - Rating: 5)
Bobby Cole came to our home for the first time today to do regular yearly maintenance.... He replaced Mike who is no longer with the company... Bobby was fantastic.. He is super knowledgeable, very professional, and very pleasant. I could not be happier with the change.. Thank you Cape Fear!!!

Review 107 (2023-08-14 - Rating: 5)
We had a great experience with Kevin B at Cape Fear, following a recent HVAC issue. He had the parts readily available and explained exactly what was needed. We appreciated the up front quote and timely service.

Review 108 (2024-05-14 - Rating: 5)
Great company to work with. They do try and upsell but they are not obnoxious about it. We have used them to replace a unit and also use them for our biannual unit maintainence for both of our units. The technician who came out was super friendly and a pleasure to work with.

Review 109 (2022-06-08 - Rating: 5)
Cape Fear Raleigh will be my preferred HVAC provider going forward. Kevin B. was my Service Technician and I could not be any more happier with the service he provided. He arrived on time and was very professional, friendly and knowledgeable. He thoroughly inspected my system and recommended preventative services that would prolong the life of my unit. I highly recommend calling Cape Fear Raleigh and Kevin for your HVAC needs!

Review 110 (2024-11-06 - Rating: 5)
Five Stars! Chris Cash and his crew arrived at my home to assess and provide a quote to replace my expansion tank. I asked to have the work done the same day. Chris immediately agreed, went to the store to get the required items, returned, and completed the work in one visit. Great customer service and excellent customer satisfaction.

Review 111 (2024-02-23 - Rating: 5)
Great company to work with. Quick service. Great team to work with- Kaitlyn and Kevin. Both were very professional and prompt in scheduling/answering questions/fixing our heating issue

Review 112 (2024-08-14 - Rating: 5)
This is the second review I have done on Cape Fear Heating and Air Conditioning. My first was about a new installation and the great job they did. Today I had service done on my other two residences which I support for my Son and Daughter. Rodney the service technician came on time (actually a little early) and did the two appointments. He was most efficient and knowledgeable of the units and did a thorough job. (I’ve been though this before for more than 50 yrs with other homes). I may not know how to read the voltage meter or which wire does what but I know what should be done. Rodney did a great job and I will certainly request him again. Rodney was also the technician sent to help keep my old unit running until my new one could be installed.I strongly recommend Cape Fear to anyone needing this type of service. Ask for Rodney! And thank you Cape Fear.

Review 113 (2023-11-30 - Rating: 5)
We called for a quote on Monday, Josh Pitts was at our home within an hour. We received the quote and decided on Tuesday to accept it and the system was installed and running on Wednesday. Nelson and the entire installation crew were outstanding. Caitlyn in the office was also very friendly and professional.

Review 114 (2023-10-20 - Rating: 5)
Cape Fear H&C in Raleigh:Highly satisfied with the past service of this business (complete replacement). I recently asked for both plumbing and electrical work from them and initially their schedules were full till the first of November but when Kaitlyn at their Raleigh branch learned that my water heater tank was damaged and the electrical panel was damaged due to a busted pipe overhead she made special arrangement to get her guys here much sooner. She didnt have to do that. Let me just say that the people who work for Raleighs Cape Fear Heating and Air generate the best place to not only buy your heating and cooling system (price-wise) but also the best place to go to for electrical and plumbing needs too. Prices and workmanship are top notch. They put their customers first.

Review 115 (2023-07-08 - Rating: 5)
Our upstairs AC went out on a Saturday mid day. I called Cape Fear and they sent over James who was here within an hour. He was quick, courteous, and professional. He diagnosed the issue and had it repaired in no time. Highly recommend Cape Fear and especially James for all your heating and cooling needs.

Review 116 (2024-10-09 - Rating: 5)
Had our new tech Bobby out today and couldnt be more pleased with the level of knowledge and service. Such a friendly guy, made some great recommendations, and really went the extra mile to explain what he did and what else we should consider to keep our system running well. Weve been using Cape Fear for the last 4+ years and have always been happy with our service. Weve had them replace our units when the old ones quit on us in the heat of summer and they did it with the kind of speed and care you would hope for. Highly recommend Cape Fear to anyone looking for reliable and honest HVAC installation and service. Thanks Bobby!

Review 117 (2024-05-01 - Rating: 5)
I am on the maintenance plan with Cape Fear, and I wouldnt have it any other way. Every 6 months they call to remind me that my maintenance is due. They send the best at it Kevin B. He comes in makes his assessments and gives the best service ever then its over. Easy Peasy!! I would definitely recommend Cape Fear Heating and Kevin B

Review 118 (2022-02-01 - Rating: 5)
Cape Fear Raleigh is my preferred provider for any HVAC needs. They recently troubleshooted the issues with my very old unit and I decided to replace my Heating Unit:) They are always responsive and timely with return calls. Very professional, affordable, and treat my home as if it was their own. RODNEY is our preferred technician and knows our units well. He is very friendly and respectful and is extremely knowledgeable. He follows up to make sure his customers are satisfied and I would highly recommend Cape Fear for your HVAC problems or routine maintenance:)

Review 119 (2024-06-07 - Rating: 5)
Chris and Robert were amazing! Very professional and friendly! I was able to get a same day appointment and they completed the work quickly!

Review 120 (2024-05-24 - Rating: 5)
Can’t say enough good things about Cape Fear and our technician, James. Our AC stopped cooling on a Friday afternoon when the temp was 95 outside. James from Cape Fear was here an hour later. He quickly found a bad capacitor and took time to show me the reading on the bad one and new one. He checked our refrigerant and compressor, which he had to cool down because it has overheated. All else was well. An hour later our house is cooling down. Timely, professional and knowledgeable service call.

Review 121 (2024-02-16 - Rating: 5)
Bobby Cole was my service tech. He was exactly on time for the service appointmentBobby is very knowledgeable and very politeI’d highly recommend Bobbie and Cape Fear HVAC

Review 122 (2023-07-29 - Rating: 5)
This company is top notch. We had them install a tankless water heater, had an issue almost a year later. They came out, fixed the issue and didn’t charge us for the call. Employees are friendly, hard working and explained everything thoroughly. Would highly recommend this small business.

Review 123 (2022-08-29 - Rating: 5)
We used Cape Fear for HVAC installation and ductwork replacement. We are really happy with the work performed! Very professional personnel, on time, and in a good mood ☺️ and ready to work! Got a good discount on the project too, which I didnt expect. Thank you!

Review 124 (2024-06-06 - Rating: 5)
This company has been wonderful to work with. Everyone that we have encountered, from setting up appointments, to repairs and replacements, has been kind, professional, prompt and knowledgeable.

Review 125 (2018-04-26 - Rating: 5)
I recently had an issue with my AC unit crapping out. I was referred by a friend as he felt the service provided was well worth the price paid for the fix. Not only did Cape Fear work around my schedule but they also showed up with a well equipped team of 3 to address my issue. Austin, Joe, and Kenny were extremely knowledgeable, professional, and efficient, allowing me to move along with the rest of my day. As long as I am in this area I will always use or refer Cape Fear AC, Heating & Electrical Company.

Review 126 (2024-02-15 - Rating: 5)
2005 Builder-installed 2nd floor system went out a few years ago. I had so many problems with the same brand on the first floor that I really wanted to have a Trane. The repair Company that I called did not sell Trane brand, so I called Cape Fear. Prompt, clean and otherwise excellent installation experience.18 months ago I did not have a maintenance contract but they showed up within a couple of hours away for a first floor air-conditioning issue in the hot mid summer weather and quickly fixed it.Since then I have had maintenance contracts and the fellas that come out put on cloth shoe covers like medical professionals when they come inside.They are very knowledgeable when I have asked questions about the systems and they spend a lot of time cleaning and checking the systems every six months so that we are not caught off guard by a breakdown. (I think it’s in the neighborhood of 45 minutes to an hour on each system.)Their technician James has been twice for maintenance Contract service and he is excellent! I can’t say enough good things about him!

Review 127 (2021-12-10 - Rating: 5)
Great experience all-around with Cape Fear! I initially reached out to them when my heat stopped working. A serviceman was able to come out within a few hours and get it working. I then contemplated replacing both hvac systems as they were old and in need of expensive repair. The project manager came out the next day and gave me an estimate. I decided to purchase new units and was able to get installation appointments for the following week. The installers were on time, friendly, very professional throughout, and completed the work as scheduled. Shout-outs to Mike P (service), Mike M (project manager), JJ and Dennis (installers), and Pam (office) for an extremely smooth experience!

Review 128 (2022-12-16 - Rating: 5)
I became familiar with Cape Fear in July , 2022. I have a 3.5 year old Trane unit that to say the least was a problem child from the time it was installed. 12 visits by four different companies including the installer did not solve my 3.5 year old problem. Enter Rodney Pope of Cape Fear. One diagnostic visit and a next day return with the proper part and my troubles were over in the month of July. I have since needed further service on the same unit and had the same great experience with Rodney Pope. He is a credit to Cape Fear and to his HVAC industry.

Review 129 (2024-08-27 - Rating: 5)
The young man who serviced our HVAC was respectful of my home and efficient at his job.

Review 130 (2024-06-04 - Rating: 5)
Cape fear replaced our hvac last year and plumbing repairs this visit. all i can say is on time great work and wonderful people

Review 131 (2022-01-03 - Rating: 5)
I had my downstairs HVAC system replaced on Dec 18th 2021.Mr Tim was very friendly and helpful in choosing a system and explaining everything before the start of work and called back to check if everything went well.I had forgotten about Duke energy credit, He reminded me of Duke energy credit and also applied it on my behalf.Technicians who did the work were very professional and very easy to work with. They explained every step before they started working. The technician had to take three trips to tune up my other system, replace fire alarms. I am very happy with the service provided.

Review 132 (2024-08-19 - Rating: 5)
Bobby, the technician was very thorough and professional. He explained issues on a level that I could understand..

Review 133 (2023-10-18 - Rating: 5)
Kevin and James went above and beyond to verify (and apply) the warranty on my 8 year old Trane gas pack resulting in a $500 savings on the replacement part!!! Excellent job explaining the repair.

Review 134 (2017-06-13 - Rating: 5)
Cape Fear installed two heat pumps in our home. Their installation crew was courteous, professional and dedicated. They arrived in the morning and stayed until 9PM to make sure everything was correct. An issue developed and they came out on Sunday to correct the problem. We highly recommend their services to anyone looking for a heating and AC contractor.

Review 135 (2022-06-03 - Rating: 5)
Kevin B was great! He thoroughly diagnosed my issue and quickly worked to get it resolved. He also pointed out a few items to keep an eye on proactively to keep my units functioning as efficiently as possible. I am happy to continue to work with Kevin and Cape Fear based on such professional service.

Review 136 (2017-02-09 - Rating: 5)
My family recently purchased a new hvac system from Cape Fear. We were extremely happy with the customer service, the price, and the quick responses to our inquiries. We will highly recommend this company to everyone! We especially appreciated the nice young men who installed the unit. They were courteous, clean and arrived on time!!!

Review 137 (2024-01-18 - Rating: 5)
Kevin Blasingim stopped by to check our unit. He was professional kind and courteous.. So thankful for this young man going above and beyond! I would highly recommend.

Review 138 (2022-10-07 - Rating: 5)
The HVAC in my old house ran constantly in both summer and winter but never hit the temperatures set on the thermostat. The electricity bills were exorbitant. I called Cape Fear Air to assess the problem. As it turns out there were many, many issues with the original installation with uninsulated ducts, ducts of the wrong size, way too many ducts, insufficient air return, and more. Tom and Tony came out to remediate the problems and did an outstanding job. The HVAC works 100% better, the house is comfortably cooled/heated as required but the heat pumps do not need to run all the time. Electric bills dropped immediately to half what they were before. Would definitely use this company again.

Review 139 (2024-01-16 - Rating: 5)
Very professional, flawless service. I ammostly an absent owner, andalways anxious when we need some important service and we are out of town. Weneeded to change our AC. Pam Johnson the manager, and the technicians took care of everything, thanks

Review 140 (2024-10-17 - Rating: 5)
Cape Fear Saved the Day (and My Wallet!)I cant say enough good things about Cape Fear! My heat went out, and I was getting outrageous estimates from other companies. Then Bobby from Cape Fear came out. He was knowledgeable, friendly, and incredibly helpful. He not only got my heat working quickly, but he also gave me honest advice and saved me thousands of dollars!I was so impressed that I signed up for their maintenance plan. If youre looking for an honest, reliable HVAC company with great service, look no further than Cape Fear

Review 141 (2019-09-24 - Rating: 5)
I had some questions about dehumidifying my home and spoke with Kevin from Cape Fear. He was very thorough in explaining my options, the issues I was facing, and the issues underlying THOSE issues. I was really impressed, especially since Cape Fear isnt a Carrier dealer (I have a Carrier AC unit that was the root cause of the issue) and Kevin took his time making sure I understood even knowing it might not make the company money. Using his advice, I was able to identify and fix the problem. Great company! Ill be looking into a Trane when my current unit goes :-)

Review 142 (2018-04-26 - Rating: 5)
Cape Fear heating and air installed a new heat pump for us. It was completed in less than a day. Kenny, Joe, and Austin were extremely professional and we are very satisfied with our new heat pump. Highly recommend them for anyone in the Raleigh area.

Review 143 (2018-07-26 - Rating: 5)
Let me just say..Cape Fear Heating & Air is the Best!Customer Service was very Friendly & Helpful. I Had issues with my A/C not working in my office on one of these Smoldering hot days..So I called them up & in no time they had me a Service Technician on site! He Had my A/C working in just a matter of minutes! Very Cost efficient too! A Professional & Helpful Staff!You guys Rock!I highly recommend Cape Fear Heating & Air!

Review 144 (2024-10-04 - Rating: 5)
Bobby is a top notch technician. He is very thorough, communicates well, and pays attention to detail. I appreciate that he ensures that we understand anything to watch for or mention if we see it. Thank you Bobby for your excellent work!

Review 145 (2022-08-24 - Rating: 5)
I would definitely recommend this company for both new installs and repairs. We just had some preventative maintenence done on the new unit they installed for us earlier this year. Our technician, Kevin B. Was super professional amd nice and took the time to explain everything and also look at our older unit upstairs. This company has always been timely and responsive with all our ac/heating needs.

Review 146 (2016-02-27 - Rating: 5)
Stephen R. And his team were very accommodating to our strict scheduling demands to get our system fixed without disrupting our business operations at All 4 Paws Animal Hospital. Since we opened 5 years ago we have had to run our air conditioning year-round to keep the treatment area of our clinic comfortable. Our reception area was a crisp 68 degrees while our treatment area stayed a muggy 76 degrees year-round. The company who installed our system wanted over $200 just to come out and see if anything could be done to fix the problem less than 1 year after they installed it! Cape Fear charged less than half that to assess the problem, then were able to guve us a low cost solution. They did all the work within about 3 hours and arrived and completed clean up on time so we could continue to see patients and clients seamlessly. Now our entire clinic maintains an even, comfortable temperature of 72 degrees and I will save money by running the AC less and not having a space heater running in my reception area all year! Thank you to Stephen and his team as well as the friendly and helpful receptionist of the Cape Fear Raleigh office! Highly recommended for home or commercial HVAC repairs/install/maintenance. If only they did electrical and plumbing!!!

Review 147 (2021-12-28 - Rating: 5)
Kevin B was wonderful. He was on time , courteous and was wearing a mask through out. He checked the furnace thoroughly and found gas pressure difference in both the furnace which he fixed. I will recommend Kevin and Cape Fear for all HVAC Maintenance needs

Review 148 (2023-12-14 - Rating: 5)
Had my unit serviced today by Cape Fear, the tech Bobby was great and very professional. We appreciate him keeping our system running and ready to keep us warm this winter!

Review 149 (2021-05-29 - Rating: 5)
I highly recommend Cape Fear for HVAC repair and installation. This is my second time using these guys for an HVAC install (2 different houses). The project manager, Michael was professional, timely, and listened to what I wanted vs pushing a product that he wanted me to buy. The technicians, Jason and Dennis were also on time and very professional. I have two HVAC units. One was installed by another big name HVAC company and one by Cape Fear. There is a significant difference in the quality of install by Cape Fear! I wish I could include pictures to show the difference. Thanks Cape Fear for a quality job.

Review 150 (2019-09-26 - Rating: 5)
Short Version: Ended up installing brand new system at an AWESOME price, received great service and it was done very promptly and professionally.Longer: Ive used Cape Fear before and called them to come service my downstairs A/C unit because it was cooling sporadically. Technician came out and gave the unfortunate news that my variable motor was broke and is $1500 to replace.The system was 10 years old and had previous issues. So I went ahead and got multiple estimates for brand new system. Andy came out and gave me the best deal with multiple options/price points for a 2 stage 16 seer trane. He was awesome, not pushy at all and very friendly (I had put dogs in crate but he asked if I could let them out).System install was done next day. I noticed that the new pad that Trane provided had a crack and felt bad asking if they could switch it out, the technicians had no issues even though it meant more work for them. Very friendly and had it up and running in less than a day.I LOVE the new Trane thermostat that it came with. Such a better unit, connected within 10 seconds to my wifi. I have to jump through hoops to connect my honeywell 8000 to my wifi.Cant say enough about my whole experience with Cape Fear.Oh yeah, I asked another company about replacing the part just to see and he said that $1500 was on the low end to replace that. Great Service at a Great Price!!!

Review 151 (2022-01-04 - Rating: 5)
Mike Pallares from Cape Fear HVAC in Raleigh, NC came to my house for basic maintenance services in December, 2021, and again for follow-up work in January, 2022. In addition to basic maintenance work for heating, he connected the common line on both of my systems, needed to properly provide power to my digital thermostats, and installed an improved emergency shutoff switch for the cooling subsystem to mitigate against flooding in the case that the overflow drain becomes clogged. In the past, with a prior system I did have a problem with an incorrectly installed shutoff system when there was a problem, and the drain pan did overflow, causing damage to the ceiling in my kitchen. I was using a different HVAC service at that time, and have since switched to Cape Fear. The new switch that Mike installed is an important upgrade.Mike was courteous and friendly during both visits to my house, and demonstrated that he is quite knowledgeable about these systems, how they are meant to be installed and maintained, and how they work. Mike was detail oriented, and answered my questions with good information. Mike and Cape Fear HVAC have earned my trust, and Im happy to continue engaging their services to keep my house cool and warm when needed!

Review 152 (2023-02-13 - Rating: 5)
Heat went out over the weekend so we made a request for service for Monday. They contacted us and gave us and appointment for 10-12am. James arrived by 10 and identified the issue quickly. He was able to check on part inventory, pick up the part and get the repair finished by 1:15. The Heat is On :)

Review 153 (2024-08-16 - Rating: 5)
Job well done. They explain clearly what they were doing. Make sure their job will be good for a long time. Inform us of possible deals . Respect property. Courteous. Inspire trust. Direct and honest: this plumber is a keeper.

Review 154 (2024-04-30 - Rating: 5)
Technicians were pleasant and kept us abreast of their findings and recommended solution. Took the time to thoroughly answer any questions we had. Highly recommend!

Review 155 (2024-09-05 - Rating: 5)
Had a great experience with Cape Fear! I got 8 quotes from companies all throughout Raleigh and even though Cape Fear was not the best deal initially, they had great customer service and were able to price match the best one we found.I just had my first free check-up and Bobby was great. Would highly recommend Cape Fear!

Review 156 (2022-01-20 - Rating: 5)
Mike P was professional, congenial, and did a great job of diagnosing and giving remediation advice on my heating system. When servicing the heating system, he found that there were moisture issues. He performed the remediation carefully and with attention to detail, moving along, but not rushing, as some seem to. I also want to throw in that Tammy, Pam and Ashlyn, the lovely people who have answered the phone and do the scheduling are also easy to work with. What a well-run outfit. Thanks to all.

Review 157 (2024-11-27 - Rating: 5)
I had major issue with my main sewer pipe and the drain in my laundry room. I called Cape Fear plumbing and someone was able to come out the following day. The plumber, Robert, diagnosed the issue but it was a job impossible for him to fix without assistance. Two days later, Robert returned with Hunter. The main sewer pipe had cracks In several different places. Robert and Hunter were able to cut away the bad part and replace it with PCV pipe (the main pipe was cast-iron). They discovered that one issue with the pipe was coming from my upstairs kitchen sink. They had to assemble a pipe to attach the sink to the main pipe in the basement. I then ask them to check my washer in my laundry room because when the issue began, water was backing up from my hose bib. This led to a whole new issue. They tried to snake the drain, but were unable to without sneaking the entire drain from outside of my house. This seemed like an impossible task, but my superheroes never gave up. It took a couple of hours in addition to the hours they had already spent working on the pipes, but when they left, everything was working better than it ever has. I’m on a fixed income with the limited resources, that Robert Junior and Hunter not only saved the day, but they also saved my pocketbook. I can never think Kate fear, plumbing enough for coming to my rescue when I really need them.

Review 158 (2024-10-17 - Rating: 5)
Amazing service! Bobby did an excellent job. Very friendly and knowledgeable about the issue. Would definitely recommend!

Review 159 (2024-05-21 - Rating: 5)
Service tech came exactly when scheduled, and did a thorough job. After completion of the service appointment, he explained what had been done. Very thorough.

Review 160 (2017-10-11 - Rating: 5)
Great company offering the best in air conditioning and heating systems. Brandon, one of the service technicians, is EXCELLENT and provides SUPERIOR installations in a timely manner, all the while offering EXCEPTIONAL customer service! Thank you to Cape Fear Air Conditioning & Heating, the office staff, and Brandon!

Review 161 (2021-08-22 - Rating: 5)
Our AC went out on a Saturday night in August, and we have a baby so it was critical to get fixed ASAP. Technician Rodney Pope came to the rescue way after hours and was able to get our AC running again. He was informative and explained all the details. Will definitely use again and recommend to our neighbors.

Review 162 (2024-04-17 - Rating: 5)
Cape Fear Plumbing did an excellent job installing our sinks. They were very professional.

Review 163 (2019-07-01 - Rating: 5)
MUST READ:- Our old AC unit had issues and thats when one of my friend recommended Cape Fear. With them we replaced a new unit.ANDY came in and did the measurements and gave us quotes with 3 options. He also took into account and considered the previous works done on the old unit and quoted accordingly. He was very understanding, knowledgeable and straight forward.MARTIN and his buddy came in to Install the new Unit. They did a fantastic job on Installing the unit. We had many HVAC unit works and installs on our other houses, but they always left a mess upon finishing. But Martin, cleaned the attic, staircase and the surrounding areas as exactly how it was before.Unfortunately the drain pipes were clogged with rust and dirt, which actually shut off the new unit at night. Called Cape Fear and spoke to KEVIN the office Manager and he immediately send a tech late at night.MARK was the tech who came in and took care of all the issues, and even adjusted the pipes for better flow. Mark is a highly skilled tech and you can see that on his job.I HIGHLY RECOMMEND CAPE FEAR - If you are shopping around for a new HVAC unit, then I recommend you consider Cape Fear and please speak to **Andy** and things will become easy for you.These are the team members that I had positive experience with;-Andy-Kevin-Mark-AJ-Martin (looks like Michael Jai White).Important Note:- If you have service/maintenance contracts with them then a service tech will come out even at after hours, which is peace of mind.

Review 164 (2023-02-09 - Rating: 5)
James was the most pleasant service rep I have engaged with. Old furnace with igniter blown. Furnace is old. James went out of his way to call company and they configured an igniter that would work with my old system. Thanks James👍

Review 165 (2018-05-15 - Rating: 5)
They were on time - an hour early, even, which was great (they called first to make sure it was ok). Ian was friendly and efficient, and just did what needed to be done without trying to make it out to be a bigger problem than it was (we just needed a new capacitor - a completely normal problem). Labor price was great, part price was typical. I would definitely hire them again. This was from their Wake County office. (I think they also have one in Fayetteville.)The sole caveat - I called a bit too early (7:30am) and got their 24/7 answering service. The operator took my information with a promise theyd call me back when they got in. I didnt hear back for a few hours, so I called again (around 11:30am) . This time I got one of their usual employees and got the appointment scheduled right away. (I suspect I would have heard back eventually had I been more patient, but who knows.) Ergo, Id suggest calling after 8am unless its an emergency.

Review 166 (2018-07-27 - Rating: 5)
I bought a new heat pump from Cape Fear. Their staff was very friendly and helpful. Their crew was there in no time and had me back up and running. I would recommend them to anyone looking a new unit or servicing and existing one.

Review 167 (2020-02-04 - Rating: 5)
I work from home, and barely heard them doing their work, during the 7-8 hours they were here. They arrived on time. Laid down tarps, from the front door, to the attic crawl space, and wore booties while in the house. They cleaned up their mess, inside and out.They did a rezoning of my entire system, and installed a 2nd thermostat in my upstairs office. I called the next day, as the system didnt seem quite right. A technician arrived within an hour of my call, made a few adjustments, and all is good. He even locked my door, as he left, as I was working upstairs.100% recommend this company.

Review 168 (2017-10-30 - Rating: 5)
Brandon with Cape Fear Heating and Air in Raleigh has helped me multiple times now with my old AC/Furnace unit. I am the type who annoyingly shadows any tradesman and asks questions about everything. Brandon has not only fixed the issues and kept my costs fair and reasonable, hes helped me learn for the future by answering all of my questions and makes certain Im aware of the steps hes taking to fix the problems. I highly recommend Brandon and Cape Fear Heating and Air.

Review 169 (2023-06-15 - Rating: 5)
I been with this company for several years and am delighted with them.Their engineer, James, is terrific: he is very professional, friendly, extremely thorough, and respectful of our property.

Review 170 (2024-04-03 - Rating: 5)
Bobby the technician did a very thorough job in the semi annual service. Had an issue that he was very thorough with and would request him again

Review 171 (2018-08-07 - Rating: 5)
Cape fear Raleigh Ian always on time and very reasonable! They are dedicated and always responsed to our service and emergency needs! Literally I called and they were right there in the dead of summer!Ian offered his services in a timely manner and it’s cool in my home!

Review 172 (2017-03-29 - Rating: 5)
We have been through several HVAC companies in the past few years trying to solve issues with two relatively new HVAC systems. Cape Fear is by far the best we have found. Stephen tracks down causes like a hound dog and Kelly is so pleasant to work with for scheduling. So glad we found Cape Fear!

Review 173 (2018-04-26 - Rating: 5)
I would like to thank Cape Fear Heating and Air company. They provided an outstanding service and I would like to commend the install service crew (Kenny, Joe and Austin). They were very friendly and professional. I will be recommending their services.

Review 174 (2018-04-26 - Rating: 5)
I had 3 employees come by recently for a AC installation since my last one stopped working. Quick and easy installation. Kenny, Joe, and Austin were all very professional and courteous of my time during the workday. Would recommend to others.

Review 175 (2024-07-30 - Rating: 5)
Had some new wires for thermostat put in and Bobby Cole was awesome very friendly and this is the Second time he has came to my house to help me and did a great job. Ac runs great and he did an excellent job. Cape fear air is a good company never had any problems with them and prices reasonable don’t feel like i get ripped off every time .

Review 176 (2022-07-04 - Rating: 5)
I highly recommend James from the Raleigh branch. He correctly diagnosed an issue that was misdiagnosed by another company who was trying to sell me on a more expensive part or new unit altogether. He was very thorough in his explanation and had our AC up and running in no time.

Review 177 (2024-04-25 - Rating: 5)
Keith and Hunter were very efficient and did an amazing job at installing our new shower system.

Review 178 (2018-04-26 - Rating: 5)
The other day I turned on my AC for the first time this year and it seemed to be fine. After a few days passed I noticed the machine was acting up. It seemed as if it was working too hard and kept cutting on and off. I called Cape Fear and they sent Austin, Joe, & Kenny out to fix they issue. These guys were great, they diagnosed the problem and had the system fixed within a few hours.

Review 179 (2023-10-06 - Rating: 5)
The team (Josh & JJ, plus 1 more) for Cape Fear Air was a pleasure to work with. They did a thorough survey of my project, were responsive and detailed in the proposal. My installation was right on time and the technicians were helpful in explaining the technology, systems, and any follow-up required. The solution they provided was exactly as I needed, and I feel very proud of the investment in a new system. There were absolutely no shortcuts taken to insure a good install.

Review 180 (2018-07-27 - Rating: 5)
Cape Fear Heating and Air of Raleigh gave me quick service at a reasonable price. Their customer service was second to none. Id recommend them to anyone for all of their heating and cooling needs

Review 181 (2024-08-14 - Rating: 5)
Cape Fear Air recently replaced one of my HVAC units and did an outstanding job from start to finish. On time, great communication, and they did a really good job of keeping everything clean while working and before they left. Well continue to use them.

Review 182 (2023-12-22 - Rating: 5)
Bobby C did a great job servicing our house today and was able to fix any issues in a timely manner. Very professional.

Review 183 (2021-11-03 - Rating: 5)
Richard performed a HVAC inspection for my buyer clients. He was thorough, timely and spent extra time educating my client! Highly recommended Cape Fear Air and Richard!

Review 184 (2018-06-24 - Rating: 5)
This company is awesome. The people that work here are kind and eager to help you. Pam Johnson was a big help in particularly to me. She helped me in my decision on not putting anymore work to the 30year old unit that was a money pit and finding something affordable. This company gives you many options to choose from. You cannot go wrong with this company. Everyone is friendly to talk to which makes a stressful situation easier to deal with.

Review 185 (2024-10-04 - Rating: 5)
Bobby Cole did great work on my home HVAC maintenance today.

Review 186 (2024-08-18 - Rating: 5)
Weve been customers of Cape Fear for the last 10 yrs and they have always been professional, experienced and responsive to our needs for both our home and 2 rental properties that we once owned. Serveral of our family & neighbors also use them for their HVAC needs. They have serviced both existing and installed new HVAC systems and I would highly recommend them to any homeowner who wants a class organization and to be confident they will be there if you need them. In fact, as part of the their quarterly service check last week their Service Tech, Bobby Cole, did a comprehensive service call and when done checking the outside units applied a coat of wax to them to better preserve them from the North Carolina sun! Dang... they look nicer than my car!

Review 187 (2018-07-26 - Rating: 5)
Awesome customer service. Very professional and courteous, on time service and genuine, they care about you and do a very professional job. Great company I would recommend for all your air conditioning and heating needs.Thank you, Cape Fear!

Review 188 (2019-01-08 - Rating: 4)
Update:Initially had an issue with Cape Fear Air Conditioning and Heating Company, but once I made them aware they quickly rectified the problem in a professional manner. Very impressed with their customer service and seeing how they do value customers I would def. give them another shot!

Review 189 (2023-12-21 - Rating: 5)
Bobby was wonderful to work with. Very professional and fixed our issue quickly. Highly recommend him!

Review 190 (2024-11-06 - Rating: 5)
Excellent service from Bobby.Enjoyed the experience.

Review 191 (2024-05-23 - Rating: 5)
Great service at a great price, knowledgeable technicians and they don’t try to sell you things you don’t need. Have been with them on the annual plan for several years and could not be more satisfied.

Review 192 (2023-08-22 - Rating: 5)
James was great! Knowledgeable, on time, very good at explaining things...such a plus!! Will definitely use Cape Fear again!!

Review 193 (2024-08-15 - Rating: 5)
Excellent service and no complaints.AJ and Bobby have especially has shown tremendous customer service. Will continue to consult this this company for all future needs.

Review 194 (2018-07-26 - Rating: 5)
It has been my experience of quality service, work ethics and reliability with a super guarantee on the work done with this company, like no other. I would certainly recommend Cape Fear. For any and all HEATING AND AIR needs.

Review 195 (2018-07-30 - Rating: 5)
Thank you for the fantastic service! The tech that came out repaired the problem with friendly, expedient, knowledgeable, and professional service. I will definitely be calling Cape Fear Heating and Air in Raleigh again. Thank you again!

Review 196 (2024-04-11 - Rating: 5)
Bobby was just here for maintenance and was great. Gave me lots of good information and was very knowledgeable and kind.