Mandolin HVAC and Plumbing

Located in Raleigh, North Carolina

Address: 3209 Gresham Lake Rd #104, Raleigh, NC 27615, United States

Phone: +1 844-270-2345

Rating: 4.3

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-18 - Rating: 5)
Mandolin did a superb job w/ replacing one of the HVAC systems in my home. Their communication and timeliness was excellent. The installers were polite, efficient, and left a clean work area. My upstairs is cooling and heating better than ever.

Review 2 (2024-09-22 - Rating: 5)
Unfortunately our family was impacted by the recent storm that ravaged Brunswick County NC on Sept 16th. As you can imagine, this has been a very stressful situation for our family. Mandolin was very helpful in getting our lives back in order. We appreciate their timeliness and professionalism. They greatly helped us get through one of toughest times a family could go through.

Review 3 (2024-07-23 - Rating: 5)
Mandolin made our ac replacement as painless as possible. The communication from beginning to end was amazing and the onsite team were professional and kind and did mot leave any mess behind. Would recommend to anyone!

Review 4 (2024-06-12 - Rating: 5)
Mandolin HVAC did a great job with the install of our upstairs HVAC unit. David Breed, provided us a detailed all inclusive proposal. The service team that installed the unit were very professional and left the work area in the same condition it was in when they arrived. Would highly recommend Mandolin HVAC.

Review 5 (2024-06-24 - Rating: 5)
I have had Mandolin on multiple projects as well as referred them to friends and neighbors. Mandolin is great at communication and has never failed to dispatch a tech to service my needs in a timely manner. Mandolin has performed electrical, plumbing, and HVAC services. If need any Electrical, plumbing, or HVAC services you can count on Mandolin to show up and get the job done.

Review 6 (2024-07-02 - Rating: 5)
Excellent work, both new A/C units were installed in a timely manner and Im very satisfied with the professionalism and communication of the installation crew. I will definitely use them again on my property.

Review 7 (2024-04-10 - Rating: 5)
Strong Recommendation!Very happy with everything from initial hello through final Repair – would gladly use, ….actually insist on using them again, for any future HVAC repair needs!Found a blown fuse, which stopped my AC’s top fan from spinning, in a separate box from my breakers; so I did not notice it.Their Service Person was timely, professional, and both dialed into and solved the problem and repaired it, seemingly, no time at all.

Review 8 (2023-05-02 - Rating: 5)
First off, great communication! I didn’t have to follow up for installation time/day even when they changed due to a material delay out of their control. We had our full HVAC system replaced. The contractors performing the work were courteous and clean. Pricing was very reasonable. Would highly recommend and use again!

Review 9 (2024-01-21 - Rating: 5)
My heater went out and my property manager sent Mandolin HVAC to fix it. The person they sent was very professional and respectful of my home. Most importantly, my heater is fixed and working fine

Review 10 (2022-12-28 - Rating: 5)
After several companies tried to up sell me on what I needed for my new HVAC Unit Mandolin came in and quoted me a quality unit at a great cost. I would also give the Installation crew a 10/10 as the quality of the install was excellent. If you are in need of a new unit for a price you can actually afford call Mandolin.

Review 11 (2021-08-12 - Rating: 5)
I was very impressed with the courtesy and professionalism of Mandolin HVAC and Plumbing. From my initial contact with office staff to the final assessment/recommendation made by my technician Alexis, it was clear this business values their customer contact. I am a senior citizen and they listened and responded kindly to the frustrations of having a failed AC system. Not only was the issue resolved,, I felt my concern was their highest priority. I would highly recommend Mandolin to anyone. You cannot beat the service! 😀

Review 12 (2024-05-03 - Rating: 5)
Great service from both plumbing and HVAC. I use them as much as possible throughout my portfolio of apartment communities. Thanks David Breed! You are the Man!!

Review 13 (2023-10-19 - Rating: 5)
I had 2 systems replaced. They made sure I always had one working so it didn’t get too hot in my house. They stayed late to finish so they didn’t have to disturb me an additional day. They didn’t even disturb me as I was working from home while they worked.Great Job!

Review 14 (2022-07-12 - Rating: 5)
After many attempts to fix my AC ,Mandolin Services were called. Within 10 minutes Eric saw that the compressor was out. (How do you miss that?)Erick ordered the part and came back within a speedy amount of time and fixed it. Eric was very professional and friendly.

Review 15 (2019-10-12 - Rating: 5)
I am a general contractor. Mandolin HVAC and Construction has done all of my HVAC work for the past three years. They are prompt, they provide good quality and their prices are reasonable. Whenever there was an issue, the returned my calls and corrected the issue promptly. I would recommend them for all your HVAC and construction needs.

Review 16 (2019-10-06 - Rating: 5)
Mandolin HVAC has been a great vendor for my sites. They are reliable and honest and dont just tell you what you want to hear to win a job. They have bent over backwards to go WAY outside of their normal service area to assist me with system replacements when other contractors failed. I would highly recommend Mandolin for any HVAC needs!

Review 17 (2024-08-08 - Rating: 5)
Called Mandolin as I had a leak and a water bill that was 2.5 x what it was normally and was not coming from the street side. The Mandolin team came out that same day to see what they could do to help. Although they could not fix it that day they returned as promised day 2 to investigate further. They solved the problem and followed up to ensure we were satisfied. I would recommend Mandolin as their customer service was top notch. Thanks, Bobby, for your professionalism and great service!

Review 18 (2019-11-17 - Rating: 5)
Although our warranty company contracted with Mandolin, it was Mandolin who kept us updated on repair and part needed and they got our furnace up and running ASAP.Dispatchers, techs and owners Mom (who returned my after-hours call) were all so nice but professional.

Review 19 (2019-01-16 - Rating: 5)
Mandolin HVAC & Construction is excellent company that provides exceptional customer customer service. All the technicians that came to service my cooling system were very professional. They were also very resourceful in finding me an affordable AC system. I highly recommend Mandolin HVAC & Construction for any heating and cooling needs!

Review 20 (2022-08-01 - Rating: 5)
My apartment complex hired Mandolin to fix our A/C system and Im so glad they did. They are extremely professional and polite plus did really good work. Highly recommend.

Review 21 (2020-08-31 - Rating: 5)
I recently had to use Mandolin because they were assigned from my warranty company. The technician Travis that they sent out was knowledgeable and professional, and Tori in the office was very friendly and sympathetic to the situation we were dealing with. I would highly recommend Mandolin for all air conditioning needs!

Review 22 (2020-08-31 - Rating: 5)
The girl I spoke with in the office (Tory) made the complicated process dealing with the warranty company not so complicated for us! She was very knowledgeable and accurate and made our experience stress free. I strongly recommend Mandolin!

Review 23 (2019-10-14 - Rating: 5)
I have work with this company for a long time, most recently at Stonesthrow apartments. I have found them to be prompt and precise with fair pricing. They are very knowledgeable and do a great job of explaining HVAC work in laymans terms. I will continue to work with them into the future

Review 24 (2020-09-03 - Rating: 5)
Aside from the circumstances working with Mandolin was a breeze. The office staff, Tori, was so helpful in the process dealing with my warranty company. The technician, Jason, was very friendly and efficient, highly recommend this company.

Review 25 (2024-09-22 - Rating: 5)
Our home was recently hit with the “1000 year flood” and Mandolin was one of the only vendors to answer our call and come through for us in our time of need. Much appreciated!

Review 26 (2019-10-03 - Rating: 5)
Mandolin was stellar in stopping by my place and servicing my A.C. They made sure everything was working well and even took the time to clean any debris around the A.C. unit. My A.C. has been working perfectly over this hot summer. Thank you, Mandolin, for greet service!

Review 27 (2020-02-21 - Rating: 5)
A technician named Eric came by after our heat stopped working for good (ongoing issue). He was friendly, professional, and diagnosed/fixed my issue right away. I’d like to mention I have had 4 previous visits from other contractors to fix this very issue to no avail. Thank you. (I have probably left 2 reviews for anything in my life)

Review 28 (2020-12-29 - Rating: 5)
David and Terrence at Mandolin have gotten me out of alot of tough scrapes. Always professional and willing to work me in their schedule if there are slots available when emergencies arise. They are my go-to contractors for everything HVAC, Plumbing and Electrical. I do not use anyone else.

Review 29 (2023-06-16 - Rating: 5)
Mandolin is the best!! The customer service amazes me everytime I speak with any of the team members. All of their work is 100% and absolutely no disappointments ever. Thank you Mandolin!!

Review 30 (2022-09-27 - Rating: 5)
Mandolin gives a straight up day theyll arrive and goes out of their way to get the job done. Amy is awesome making sure of it! Thanks for all your help at Village 1373!

Review 31 (2023-11-01 - Rating: 5)
Outstanding service provided today! Technicians were knowledgeable, professional and respectful. Would like to request these same gentlemen for future services.

Review 32 (2022-04-16 - Rating: 5)
Ernesto and Margarito were extremely professional and thorough. They replaced my HVAC system and were very unobtrusive in their duties and very respectful of my pets.

Review 33 (2022-02-03 - Rating: 5)
The team at Mandolin is very friendly, knowledgeable and professional. They provide great service at a fair price and arrived on time. I highly recommend them!

Review 34 (2022-10-17 - Rating: 5)
Contractor Dwayne came to do plumbing and did an amazing job! He was very professional and got the job done efficiently. Thank you Dwayne.

Review 35 (2019-02-24 - Rating: 5)
I would most definitely recommend Mandolin HVAC & Construction to my friends, family and business associates. I have had experience with many associates in the company and have been treated with nothing but top customer service and great satisfaction with the work they have done.

Review 36 (2021-08-08 - Rating: 5)
The installation team-based great ,They left the inside totally exposed I dont think this would pass inspection A team member can back on the next business day and covered the exposed space

Review 37 (2022-02-03 - Rating: 5)
These guys are great I would recommend them on any jobs from plumbing all the way to HVAC work and electrical The owners are amazing I use them all over NC

Review 38 (2023-09-22 - Rating: 5)
We had a leak from a shower drain and they came the next day and got us squared away very responsive and eager to help

Review 39 (2023-08-30 - Rating: 5)
Had the opportunity to work with these guys multiple times on various projects. They are always very responsive and on time.

Review 40 (2019-10-29 - Rating: 5)
The tech Travis was outstanding courtist and knowledgeable about his job quite an asset too your Co.

Review 41 (2022-08-08 - Rating: 5)
Very communicative and professional. Excellent work! Installers are super friendly.

Review 42 (2019-10-04 - Rating: 5)
Mandolin has great team members both inside the office and out in the field.

Review 43 (2023-10-12 - Rating: 5)
Best company around. Price, accountability and communication

Review 44 (2021-03-20 - Rating: 5)
Service was amazing, didnt take him any longer than 15 minutes

Review 45 (2023-03-16 - Rating: 5)
Thank you Mandolin for taking care of my hvac replacement and duct work! I contacted Mandolin to talk about what I had going on. I received up front information and top notch service by sales and the installers today. These guys worked at my house all day long with positive, respectful attitudes. I’m so thankful for these guys and their skill. They will be my go to for all future HVAC work! I highly recommend Mandolin!

Review 46 (2023-10-25 - Rating: 5)
Resolved my problem quick and reasonable price.

Review 47 (2021-12-13 - Rating: 5)
Fast service. Technician very polite. I highly recommend this business.

Review 48 (2023-04-19 - Rating: 5)
The air stopped blowing cold in the office and the Mandolin team was there the next day with a fast diagnosis and repair that got us cool again. I highly recommend them!

Review 49 (2021-06-09 - Rating: 5)
Very friendly company.. and they got all my needs taken care of...they got the job done..👍🏾

Review 50 (2022-10-04 - Rating: 5)
Madolin was very attentive and helpful and was able to fix the issues in a timely manner. The technicians were professional and knowledgeable. I would definitely use them again.

Review 51 (2022-07-23 - Rating: 4)
I have mixed reviews. Following the installation of a new HVAC unit, and 3 visits by different technicians, the system was inoperable - did not work. Finally, on the 4th visit, Eric rewired the unit and got it working! Many thanks Eric. Good job!Deb ~ 7/21/2022

Review 52 (2021-09-23 - Rating: 5)
Mr Alex was very professional and courteous. I have been living here for over 13 years and he is the first maintenance gentleman that informed me of the air conditioning unit under the house. I can really tell a difference in the unit’s performance. Thank you so very much.

Review 53 (2019-05-29 - Rating: 5)
Mandolin has come out twice to look at my HVAC- once for heating and once for cooling. The tech both times was Travis and he was so friendly and efficient. Got me back up and running very quickly and I am so grateful for the excellent service!

Review 54 (2021-03-18 - Rating: 5)
Both technicians were friendly fast accurate very knowledgeable on time and took care of the issue and explained the problem. I most definitely will be using this company again. Appreciate these two gentlemen Malcolm and Tramaine for coming and taking care of this work order. Sincerely Danielle

Review 55 (2020-08-31 - Rating: 5)
I had a great experience with this company from start to finish! Tori in the office was professional, friendly and accommodating! I would highly recommend.

Review 56 (2020-02-10 - Rating: 5)
Thorough and affordable!Called numerous HVAC companies and dryer vent cleaners to learn few are interested in long term fix for old sagging (full of pet hair and lint) run of dryer vent through our crawl space.Mandolin stepped up. After providing a reasonable quote, they quickly replaced it with heavy gauge, straight vents.AND they investigated and replaced the unseen disconnected sections in the wall. Our dryer works 2x as fast now and the repair saved our walls and crawl space from more damaging humidity. Great Service!

Review 57 (2020-05-19 - Rating: 5)
Very good with their work, PLUMBING ESPECIALLY. They make sure to explain in detail to the customer about whats wrong with whatever it is thats damaged or not working and then explain what needs to be done....And it gets done (if it can be done that day). I personally trust Mandolin HVAC, Plumbing and Electrical just because Ive seen what theyve done. Well plumbing wise (water heaters included)👍.

Review 58 (2020-08-10 - Rating: 5)
Mandolin came and fixed my air conditioning Rodney and Victor were very professional on-time and very curtious i will definitly use them again if i have any hvac or plumbing problem thank you guys so much great job well done

Review 59 (2019-07-20 - Rating: 5)
This outfit came out well after dark on a friday night. I have severe medical complications and come hell or high water they promised to get my a/c right. They just finished, and it is 10:44pm!!!!!Mandolin HVAC is all the way, squared away. Thank you Mandolin, thank you.