Bell Cow Services
Located in Raleigh, North Carolina
Address: 6020 Oak Forest Dr, Raleigh, NC 27616, United States
Phone: +1 844-234-2355
Rating: 4.5
Services
- Repair services
Categories
- Plumber
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-07 - Rating: 5)
Zack, James and Bobby worked on my kitchen sink and pipes. They were able to correct a number of issues all within a days works. I highly recommend their services -
Review 2 (2024-09-26 - Rating: 5)
I sincerely want to thank Karl, James, and Martha for their assistance today. Our water heater broke over night and we were left in a serious predicament. Martha was able to get Karl out to us quickly. Karl diagnosed the issue quickly (a new unit) and provided us with our available options and price points without pressure. We made our decision and he let us know when they would be able to schedule the service (next day). We were prepared to tough it out for the night, but soon received a call letting us know that they could do the service today. We agreed and he showed up shortly after to begin work. A bit later, James arrived to assist and the install/removal went surprisingly quickly. They installed a new, on-demand system which is fantastic! They walked us through every step of the process and answered all our questions. I cannot recommend them enough. Professional, understanding, and no pressure/hiding prices. We want to thank them for assisting us in such a timely manner. Will definitely be keeping them on our short list. -
Review 3 (2024-12-24 - Rating: 5)
I will call them for all my plumbing needs. Zach, our technician was very professional, knowledgeable and able to fix my problem correctly the first time. I had a quick response from Bell Cow. The price was reasonable. Top notch company!Thanks Zach -
Review 4 (2024-07-08 - Rating: 5)
I must say that working with these folks is a pleasure. In today’s world, getting a return phone call in a week is good. I left a message with Bell Cow on Sunday evening and I had a return phone call by 8 am Monday morning. I know how busy they must be this time of year but they are truly good people. I’ve only had the pleasure of working with Dawson, but I have no doubt their whole staff is great. If you need anything, don’t hesitate to contact them. You won’t regret it!! -
Review 5 (2023-11-30 - Rating: 5)
Ronnie did a great job going above and beyond with my ceiling repair! I really appreciate his detailed work and excellent customer service. Would recommend! Before and after photos included. -
Review 6 (2024-07-29 - Rating: 5)
Dawson Yew was amazing and super helpful. He walked me through some home warranty issues to help resolve a system that needed to be replaced. He gave me a very reasonable quote for two new HVAC systems during a very stressful time. I definitely recommend Bell Cow. Thanks to Dawson! -
Review 7 (2024-11-11 - Rating: 5)
They helped installed my new sink faucet and did an amazing job, the tech that came was super nice and thorough with the job, I would definitely recommend -
Review 8 (2024-10-01 - Rating: 5)
Excellent service, great technicians. Dawson is a great technician. I feel like the company is fair and I trust their service. -
Review 9 (2023-11-17 - Rating: 5)
Matt P. repaired the complicated boiler / heater that had stumped many technicians last winter. He got it up and running. It’s heating our house beautifully. -
Review 10 (2023-09-06 - Rating: 5)
Bell Cow Construction Services provided really high quality work on my upstairs bedroom. Ronnie and Joshua do excellent work and have a great work ethic. They were prompt, professional, honest and have great attention to detail! -
Review 11 (2024-11-19 - Rating: 5)
Excellent service overall from Bell Cow (have been using them for many regular house maintenance things for a number of years now)—plus courteous, clearly communicating technicians (as well as for most recent hot water heater service). -
Review 12 (2024-11-21 - Rating: 5)
The Service technician, Lewis, was on time and professional. He gave me his observations about both systems and suggested an additional service for the next maintenance visit. I opted to have it done immediately and he completed the work quickly. Bell Cow is an excellent company to have for any HVAC need. -
Review 13 (2024-08-06 - Rating: 5)
Bell cow sent Hunter a technician who did a great job he didnt rush the Job and was very professional t y Hunter -
Review 14 (2023-08-24 - Rating: 5)
Dawson and his partner were very knowledgeable about the HVAC repair and offered several alternative solutions for the fix. They were very personable and accomplished the repair within an hour after the problem was diagnosed (on a very hot & humid day). They responded to an emergency repair request within 24 hours, which was particularly helpful to get the HVAC back up and operational ASAP. Highly recommend this service for professionalism and quick response. -
Review 15 (2024-01-30 - Rating: 5)
I have signed up for the yearly check-up schedule for my two heating and air conditioning units and I can give high praise for the service that I have received from Bell Cow Heating and Cooling company. Their crew are very experienced and on time! -
Review 16 (2022-06-08 - Rating: 5)
James, was the name of the technician who did both the estimate and installation of the water heater. He took the time to look at the old water heater and was able to get it working so we would have hot water for the few days before he came back to do the water heater replacement. He was professional, polite, and very knowledgeable. I had 3 other plumbing companies look at the old water heater they had 3 different diagnoses none were sure what the problem was. James took one look at it and knew that the manufacturer was no longer making water heaters. He even knew where I had bought it. In short he provided exceptional customer service. Offered me choices to fix the problem. I would recommend this company to anyone. Thanks James (Bell Cow) -
Review 17 (2019-03-11 - Rating: 5)
The installation on my Pack was perfect. No cracks everything is sealed. They bent over backwards to do everything I asked of them. It doesn’t really matter what brand system you buy as long as the installation is competent. Bell Cow is competent, friendly, very knowledgeable and willing to take time to communicate so the customer understands.Doug Has always been my service technician And they don’t come better. I will not let another company service my system. Thank you very much Bell Cow for giving me good old-fashioned quality.3-11-2019, A power surge or some other problem caused damage to our system’s circuitry that was very hard to diagnose. Bell Cow did not let the problem go until they found the source of the problem and repaired it. Our system is once again performing flawlessly. -
Review 18 (2024-07-08 - Rating: 5)
Prompt service and excellent technicians. Weve had two issues this year and BC has been great. -
Review 19 (2019-04-21 - Rating: 5)
UPDATE:I decided to give Bell Cow another chance and I am glad I did. The representative was professional, honest and had great customer service skills and even helped us with planning our future projects. The job was done faster than I expected and he even help us save money on repairs. I though we needed to change both faucets, but after looking at them, he confirmed only one needed to be changed the other was actually still good.I will be using Bell Cow in the future and based on my last experience I am updating the review.I believe in supporting local businesses and I decided to give Bell Cow another try. I did not receive nor was I given preferential treatment or discounts on my service request. I am also leaving a summary of by old review below:- The price quoted matched our budget expectations.- With every quote you get, make sure you get it always in writing including the warranty promised.- Water install went great but there was a miscommunication on the labor warranty.- Called office for months before I could get a response back but once they responded, they were able to provide answer to my questions. -
Review 20 (2019-05-31 - Rating: 5)
Our home warranty company chose Bell Cow to service our non-functioning air-conditioning system. Having been mightily disappointed by the repair service sent by a previously contracted home warranty service, my expectations were low. However, I found myself pleasantly surprised by the quick response and efficient repairs provided by Bell Cow. Lance, the assigned technician, carefully explained every aspect of the repair as he completed it. At the same time, he was both professional, personable, and endlessly engaging. Following Lance’s visits the AC unit is now back to perfectly functioning. I would recommend Bell Cow’s services without hesitation. -
Review 21 (2021-06-24 - Rating: 5)
The technician Chris arrived on time and was able to diagnose the problem immediately. He had the part on his truck and repaired the unit in a few minutes. I was truly impressed with how quickly he was able to repair our system and THAT HE HAD THE PART! The last few times we had to wait weeks for other companies to get the part in. I was really appreciative of everything he did for us. I would highly recommend this company and especially the technician Chris. -
Review 22 (2020-11-09 - Rating: 5)
My experience with Bell Cow was nothing but positive. Parts of the structures of my garage door frames were damaged by termites. Bell Cow was contracted to repair/restore the structural damages. They did fabulous carpentry work of structural repairing to replace the damaged header and supporting frames. The professional service they provided was impressive. Manager Bernie was very responsive and on the task. Carpenter John is experienced, smart, well-organized, and committed - the type of experts I can always trust to get jobs done right. Thank you team for such an impressive job, your hard work, and professionalism too! If I ever need a carpentry work done in the future, I will call you immediately. -
Review 23 (2021-01-21 - Rating: 5)
We had multiple quotes for getting our home re-piped, everything being original from the build date of 1994. Bell Cow obviously won us over with their supreme confidence, polite manner, affordability, and overall quality customer experience. They respected our home and belongings, as well as our personal well being by maintaining 6 feet and masks at all times when interacting with us.Jeremy and Elicio (SP) were a great team, worked extended hours to fix a few issues they brought to my attention outside of their planned work load. I want to STRESS the fact they did not press the issues they found. They brought it to my attention to address while they were there, in the future, or not at all. No sale was pushed on me at all. We had a minor gas leak, which turned out to be lack of proper torque spec and sealant on the gas line. They also noticed a clogged valve on the main water line. They replaced it for us and GREATLY improved our water pressure in the home. For perspective, we could ONLY Shower, run the dish washer, OR the clothes washer. Now with the fixed valve, we can do all three at the same time with no pressure issues.In summary, these guys are highly recommended for their plumbing expertise and services. Incredibly friendly from the technicians to the office administration team. A job truly well done and a very happy customer, we will definitely be returning for future services. -
Review 24 (2023-10-24 - Rating: 5)
Mike was professional, friendly, knowledgeable and helpful. He answered all questions and obtained a quote for a requested service. Bell Cow is always trusted service in my home. Alida Mason -
Review 25 (2016-10-19 - Rating: 5)
I dont typically write reviews but being a home owner I know how hard it is to choose the perfect contractors to keep your home in tip top shape. I loved the customer service provided by Bell Cow, from beginning (phone call for service) to end (the repair). Upon arriving they were very professional and completed the repair beautifully. I definitely recommend their services to everyone! This is my second encounter with Bell Cow and Im very pleased with this company. -
Review 26 (2018-11-20 - Rating: 5)
Bell Cow offered a competitive price to replace our water heater. What made it perfect for us was the time frame they were able to get this unit installed. Where others were 1 or more weeks out, Bell Cow had our unit installed within 2 days. Excellent service..I would definitely recomend this company. -
Review 27 (2018-09-07 - Rating: 5)
Tim was our technician today and he was great! He called to let me know he was on his way with plenty of notice. He was personable and gave me a few tips to help our system run better, once he was done cleaning our unit. Weve always been happy with Bell Cows Services and Tim is certainly an asset to their team! -
Review 28 (2021-06-23 - Rating: 5)
I found out on the day that my garage exterior side entry door was to be installed, that I ordered the wrong swing door. I was on the verge of panic not knowing what to do. The 2 crew members, Donald and Rick, showed no hint of annoyance and or frustration at all. Instead, they offered to help me. They got permission from Bell Cow to go to Lowes and exchange the door for the right one. This is above and beyond what I expected the crew and Bell Cow to do for their customers. To top it off, I was not charged extra. Like their slogan says, THEY DONT MILK YOU. Excellent quality of work - my door looks great! Thank you Rick and Donald - courteous, friendly and professional. I also, would like to thank Kayla. She always sounded friendly. The tone of her voice showed a caring attitude, that made me feel comfortable every time we spoke. Thank you, Kayla, for making me feel like you really listened and voiced care about my concerns. The scariest and hardest part for me to do, when it comes to home improvement/repair projects, is finding trustworthy and honest people to hire, to do the right job for the right price. I thank my lucky stars, I didnt make a mistake hiring Bell Cow. I was quoted almost double the price by another company to install that same door. I now know, who to hire for any home projects. The one you can trust to do it right for the right price - BELL COW - THEYRE NOT OUT TO MILK YOU. I already started telling my neighbors, friends, relatives and former co-workers about you. Thanks again, BELL COW! -
Review 29 (2019-10-19 - Rating: 5)
Bell Cow service technicians, George and Ron, came out to our house the same day I called. We had a water heater that apparently leaked for a very long time. It had to be replaced. George knew who to call to help me find out about the warranty. Fortunately, it was covered. George and Ron removed the broken water heater and replaced it with the new one. My husband and I decided to move the new water heater to a different location. The old one was housed in a closet. We wanted the new one installed in the garage. George and Ron were able to do the plumbing and electrical work needed to make that happen. George and Ron always arrived on time, and were very courteous and professional. I felt as though we had been friends by the time the work was completed. I highly recommend Bell Cow and would not hesitate to call them again, should the need arise. -
Review 30 (2024-04-06 - Rating: 5)
All workers that installed the new HVAC unit were outstanding. Very professional and courteous especially Matt the manager. Thanks. -
Review 31 (2020-11-24 - Rating: 5)
Bell Cow was EXCELLENT! Madison in the Office was very polite, accommodating and responsive. Matt the Installation Tech was polite, professional and technically proficient. He ensured everything was tested and operational before leaving. After 2 horrible experiences with two other companies, I am very happy with Bell Cow. -
Review 32 (2020-02-28 - Rating: 5)
The experience from beginning to end of my install was awesome. What a great staff! I have had about a dozen companies come to my house to discuss my HVAC needs, only Bell Cow was honest up front and very friendly and easy to talk with about my options. All the other companies either were disgruntled, not very friendly, and flat out lied about many aspects of doing an installation. Kevin, Frank and Ellisio are fantastic,and very respectful and were great to work with and are welcomed in my home anytime. I highly recommend Bell Cow for your next job. S. Zuidema -
Review 33 (2022-02-08 - Rating: 5)
I’m particular about the work I have done and Bell Cow exceeded my expectations. Ronnie and Hunter arrived within the scheduled time frame. They were courteous, and the quality of work was excellent. When they were finished they cleaned up after themselves. My experience was positive and I recommend this company. -
Review 34 (2023-10-24 - Rating: 5)
Making arrangements for a HVAC preventive maintenance was easy and fast. The technician called me to tell me when he would arrive, and arrived on time. He even answered questions about a heat pump vs furnace, and was very knowledgeable and courteous. Their prices were fair and reasonable. I wouldnt hesitate to recommend this company to anyone. -
Review 35 (2020-02-19 - Rating: 5)
After having to deal with a different hvac company that kept telling us our heat was working fine * if you consider cold air coming out my vents fine* and giving us the run around we were put in contact with bell cow. They came out and immediately figured out what the problem was. The part was ordered but was defective when time came for install. The techs and customer service reps were very apologetic and worked very hard to get the defective part shipped and installed. They called us the day the new part came in and came out to replace. We are now enjoying our heat and feel very confident that the problem was fixed. The techs are great, they took time to explain everything in a way that made sense. Even showed us the reason why the heat wasnt working. I hope in the future my home warranty company uses bell cow if we need anymore hvac work. -
Review 36 (2020-06-04 - Rating: 5)
Bell Cow Heating and Cooling did a great job installing a new water heater in our garage and removing the old unit from the crawl space. They performed all plumbing and electrical work for the job and completed everything in one day. The work was to a high standard and it looked like the new water heater was part of the original home construction when they were done. The city inspector said he wished all companies did such an outstanding job. I highly recommend Bell Cow for installing water heaters. -
Review 37 (2018-12-06 - Rating: 5)
Recently I contracted Bell Cow to complete some general repairs around my home including new flooring and some repairs to my deck. Everyone Bell Cow sent to my home was courteous and professional and I am extremely happy with the results, communication, and turnaround times. I highly recommend Bell Cow and will definitely use them again in the future. -
Review 38 (2020-04-21 - Rating: 5)
Bell Cow was immediately responsive to my call. Repair date was set for 48 hours later. Eric, the technician, was great - on time, knowledgeable, located and repaired the problem quickly and the price was fair. I had the same good experience when Bell Cow did the installation two years ago. -
Review 39 (2021-01-22 - Rating: 5)
Bell Cow should be proud to have Eric as a service technician. He was here to give my system a routine checkup. He called ahead of time to let me know when to expect his arrival. He checked everything on my heat pump and found my Goodman system to be working perfectly. I would recommend Bell Cow and the Goodman HVAC system to anyone. Thank you, Eric, for your help in keeping my system in tip-top shape. -
Review 40 (2024-09-09 - Rating: 5)
Work was done quickly, efficiently, and very professionally. Very satisfied customer. -
Review 41 (2023-01-24 - Rating: 5)
The plumbing technician, James, was excellent! He quickly assessed where the leak was coming from, offered a couple of choices of how to make the repair and stopped the leak! It was a very good experience with James and Bell Cow Services! -
Review 42 (2017-07-14 - Rating: 5)
The receptionist that answered my call to Bell Cow to fix our A/C during these past few days of extreme heat was very helpful & friendly. Terrance listened to my concerns and gave me his word that he would send someone to check the electrical components on our system. Sure enough first thing in the morning we received a call help was on the way. The technician was respectful, courtesy and found the problem which is no longer a problem. We are very happy & satisfied with the results and dealing with Bell Cow. -
Review 43 (2019-11-15 - Rating: 5)
Ive had my HVAC serviced several times and Bell Cow actually fixed it. The office staff was pleasant and diligent about following up with me. Mr. Maurice, the service person, was thorough , knowledgeable and professional. If I need service in the future Bell Cow is who I will call, -
Review 44 (2019-09-05 - Rating: 5)
I am very pleased with the installation of my new HVAC system. Both Lee and Hunter arrived on time and worked continuously until the job was completed. They both were conscious of not to dirty the floor,(placed coverings on the floor and staircase). They were patient in showing me how to program my new thermostat and encouraged me to contact them if need be. Both Lee and Hunter conducted themselves in a professional manner. I am grateful to have had them perform the work I needed. -
Review 45 (2018-12-17 - Rating: 5)
About two weeks I called Bell Cow about two of my homes located here in North Carolina! The first interaction was to get a quote on only one home after that call I had two appointments set one for home in Raleigh the other was a rental property in Fayetteville... From that initial call every interaction went GREAT. The representative showed up on time and showed out! Hands down the best service in town(not to mention the fact I was trying to get some competitors to come out before making a decision... Needless to say they didnt either show up or give the options provided by Bell Cow) satisfied customer! -
Review 46 (2017-04-12 - Rating: 5)
Bell Cow gets 5 stars for excellent service and professionalism. After years of constant repairs to our old system, we concluded the inevitable....a new system. We got three quotes from different companies and Bell Cow proposal by far was our best option for convenient service and affordable cost. They removed and replaced our existing furnace and AC unit in one day. The inspection was completed and passed with no issues. We highly recommend Bell Cow to family, friends and co-workers for all heating and cooling services, whether its maintenance of an existing unit or installation of a new system.SincerelyMr & Mrs Kenner -
Review 47 (2018-12-05 - Rating: 5)
I recently hired Bell Cow to replace an old water heater with a much more efficient tankless system. The technician arrived on time and was very professional. The install went very well and I will definitely use them again in the future. -
Review 48 (2017-01-17 - Rating: 5)
We lost our heat during the recent snow storm and being new to the area we did not know who to call. Bell Cow was one of the companies we contacted and we cannot say enough good things about the service we received. Terrance serviced our system and we were so pleased with his customer service we now have a maintenance contract with the company. -
Review 49 (2021-12-23 - Rating: 5)
Bell Cow performed repair work on my dads house in conjunction w Terminex contract and did am amazing job. Our team was professional, communicated so well, and did a tremendous job. I will definitely hire for other jobs in the future. -
Review 50 (2021-02-10 - Rating: 5)
Aaron with Bell Cow was incredible! He showed up exactly when he said he would and promptly diagnosed our problem and replaced our water heater. He was respectful throughout and couldn’t have been more pleasant. I will certainly use Bell Cow again! -
Review 51 (2016-11-24 - Rating: 5)
Bell Cow was wonderful in repairing our broken heat. They came on time and called before hand, which was nice in that it gave me time to get home from work and not take off the whole day. Everyone with whom we dealt was wonderful-great customer service! I highly recommend! -
Review 52 (2020-04-10 - Rating: 5)
I received a quote from Bel Cow for an installation of a tankless water heater. The service and sales people were highly professional and clearly very knowledgeable. I did choose to go with a different vendor due to an existing relationship, but I was confident the Bell Cow would have done a great job at a fair price. -
Review 53 (2019-09-19 - Rating: 5)
Bell Cow HVAC did a total install for me through my warranty company, “American Home Warranty.” My technicians Tyler, Frank and Brian where all very virtuous, informative and above all polite in a difficult situation (seniors surviving without air conditioning).I’m happy to report the job is complete and it works amazingly well. -
Review 54 (2023-06-29 - Rating: 5)
When I asked about a new furnace, they were able to take care of it the following week, and I couldnt be happier with it. The guys are always professional, and great to work with. Thank you so much!! -
Review 55 (2021-08-13 - Rating: 5)
My hvac went down last night and right now being the hottest days so far this summer, it got unbearably hot in my house with no ac. As soon as bellcow opened I called them and they were able to squeeze me into a opening late afternoon, not even an hour later they called me again with a earlier time which worked much better for me. The man they sent was very respectful and knowledgeable about everything he was looking at. Not even 5 min go by and he has my hvac back up and running. He sees a few other problems and takes care of them as well, such as the drain being slightly backed up. 15-20 min later he was done. The house is starting to cool down now. I want this tech every time. It’s rare to find someone who knows their trade this well. I’m glad I can count on bell cow. Thank you guys for everything and looking forward to continued service with you guys. -
Review 56 (2019-07-14 - Rating: 5)
Bell Cow personnel and especially Matthew did an excellent job on our bathroom remodel. They took extreme care to ensure that all work was performed to specification and in a quality manner. In addition, they made suggestions for different tile options, and were flexible when we requested additional work to be done. -
Review 57 (2019-07-26 - Rating: 5)
My service provider was Matthew. He was on time and very helpful with any questions I had. He made this very easy for my family, since this was the first issue we have had with our unit. Bell cow is an amazing company and I wouldn’t hire anyone else. -
Review 58 (2021-12-28 - Rating: 5)
$804 for sewer main line clean out and camera inspection.I was glad the Bell Cow team could come out the same day I called, and cleaned my sewer drain. They were well equipped and quick with their work. -
Review 59 (2017-06-22 - Rating: 5)
Bell Cow came out twice to do some electrical work. I had a chandelier installed in my dining room, dimmer installed in kitchen, new fan installed in daughters room, and we moved a light in our shower. We had two different electricians come during the two days worth of projects and they were both courteous and professional. I am highly satisfied with the work that they performed. Also, they made sure to clean up after themselves. I will be certain to call them again for any other projects I need to have done. Thanks Bell Cow! -
Review 60 (2020-08-27 - Rating: 5)
Normally, I contact Bell Cow directly to schedule our projects. However, this time they were called in for us as a subcontractor by another company. Despite this third party miscommunicating the scope of what needed to be done, Dylan came through for us with only a minimal delay to acquire the parts needed to complete the work. Excellent, as always! -
Review 61 (2018-11-08 - Rating: 4)
We had our bath shower combination converted to a shower stall recently, and I was extremely happy with the work done. It was high quality, and the polite, helpful, and professional gentleman who did the destruction and installation were great. Apart from a few communication issues, it was a great experience. -
Review 62 (2020-12-08 - Rating: 5)
They were professional and courteous. The repair folks were knowledgeable and office staff a joy to work with. Any questions I had were answered quickly. They made my water leak repair, water heater replacement and water filtration system installation easy and affordable. -
Review 63 (2022-04-05 - Rating: 5)
Dawson Tew was great!He agreed to come back to my house when I was not available earlier. He completed the work in a timely manner. He explained what was going on (to include use of pictures )and the repairs required . He was very cheerful . -
Review 64 (2019-07-27 - Rating: 5)
Thank you to Bell Cow for responding to me and my problem so fast . I called other companies and they didnt even call back. You sent the right people to fix my leak George and Elesio a were the right guys for the job. they were very professional and diagnosed the problem and one more that could have been bad. Bell Cow you are lucky to have employees of this caliber. Keep it up guys. If I ever have a plumbing issue again I will be calling you back. Thanks for the prompt service. Dan. -
Review 65 (2018-11-09 - Rating: 5)
Bellcow repaired my water heater and repaired my leaking toilet. I feel they went above and beyond what I would have expected. They were also very polite and professional from start to finish. I will definitely used their services again! -
Review 66 (2020-05-17 - Rating: 5)
Terry was the technician who came out to service our a/c units. He called before he was scheduled to come out. He was early, but that was better for us. He explained everything he did and even more above and beyond. He was very polite and professional. Great doing business with him and Bell Cow. -
Review 67 (2023-01-06 - Rating: 5)
Wonderful wonderful job, I was truly satisfied with my technician, very kind man. I didn’t have any heat in my home and my technician refused to leave until the heat was on, it really touched my heart, how caring he was. I will recommend this company to anyone. -
Review 68 (2019-04-06 - Rating: 5)
I have been a customer for close to 4 years now. Excellent service and quality products. Service techs and office staff are very good at their jobs and extremely nice people. I just had Mike out to figure out why my heatpump stalled. He listened to everything I said and then proceeded tp his checks. He didnt act like I was wasting his time and he showed me what he was doing along the way. Repair done and system working at peak performance. Great job. Mike gets 5 stars just for himself and the whole team gets a 5 star rating from me. -
Review 69 (2023-07-31 - Rating: 5)
Bell Cow has done a lot of commercial work for me for a fair price. Matthew has been my go to contact and provides excellent communication. -
Review 70 (2020-01-15 - Rating: 5)
My Service company failed to repair and hold up their end of their contract . I called Bell Cow and talked to Butch who sent a service technician by the end of the day of the hottest week of the month. They found the problem and had me cool in no time. Maurice was able to fo a Diagnostic test to locate the problem. I fired the other company and am looking for a contract from Bell Cow. -
Review 71 (2018-11-23 - Rating: 5)
Service techs were personable and knowledgeable. Answered all my questions regarding electrical issues around my home. Arrived within a timely matter and spent a reasonable amount of time performing the service. I highly recommend Bellcow to all to my friends and family. -
Review 72 (2019-08-06 - Rating: 5)
Shout out to your technician Tyler!! He was prompt, friendly diagnosed the issue and made sure I could reach him with any questions. It’s rare to find technicians who work with pride and take their work seriously!! My unit is located in the attic and did the work on a 90 degree day !! If he hasn’t gotten one already give that young man a raise!! 😊 Great work! -
Review 73 (2019-09-06 - Rating: 5)
We were so pleased with the prompt and courteous service we recently received . Our technician was excellent , without ac during an intense heatwave, we were so appreciative of his efficient service and reassurance that he resolved the issue ! We would not hesitate to recommend Bell Cow Heating and Cooling ! -
Review 74 (2019-04-26 - Rating: 5)
Very efficient and friendly! Great work quality and customer service. Mike was able to fix a problem that two previous plumbers from other companies missed. Bell Cow will be my first call for any future problems. Highly recommend! -
Review 75 (2018-11-21 - Rating: 5)
Excellent technical service by Brian installing my water heater. Also excellent customer service by Kimberly. She ensured timelyappointments and follow up keeping me informed of the status. Great service!! Thanks Bell Cow!!! -
Review 76 (2020-04-21 - Rating: 4)
Utilizing our AHS warranty, we were provided this co. We were satisfied with the service overall. They were punctual, professional, & knowledgeable! When We were not sure about something We asked and Were provided an explanation; thank you so much for sending this service technician to our home. -
Review 77 (2018-11-20 - Rating: 5)
The service technician arrived as scheduled and thoroughly communicated the details of services to be completed. An explanation of completed work was provided as well as an opportunity to answer any questions. I am confident entrusting Bell Cow with providing the same level of service quality received for future needs. -
Review 78 (2021-06-23 - Rating: 5)
Chris was wonderful! He was accommodating to your home warranty, answered all of my questions and made sure I was aware of what was fixed and how he fixed our issue. I would 100% use again. -
Review 79 (2016-11-30 - Rating: 5)
Excellent Service on my Furnace issue. Technical rep (Terrence) was friendly & Very Professional & explained in detail what my issue was & had it resolve quickly. Highly recommend him & Bell Cow HAC for any issues w/heating & cooling issues! -
Review 80 (2017-07-20 - Rating: 5)
My home warranty company uses Bell Cow for HVAC work. The first tech that was sent out for my AC issue simply told me that there was nothing he could do, and I needed to replace my seven year old unit. He could not give me any information other than it just isnt efficient any more. I thought this was odd and I was very disappointed, so I called the company every day for about a week until I was able to speak to someone that actually seemed to care. Shortly after, Terrence Pennington, a branch manager, called me and said he would be at my house the next day to assess the issue. He showed up when he said he would, and fixed my AC unit with more refrigerant. He was kind, listened to my concerns and understood my disappointment. He really made up for what the first person did not do. -
Review 81 (2021-09-27 - Rating: 5)
Aaron from Bell Cow and his assistant came out this morning and installed two new hot water heaters. Aaron was very professional, answered all of our questions, and was a pleasure to work with. I would highly recommend Bell Cow, ask for Aaron.John - Raleigh NC -
Review 82 (2023-06-21 - Rating: 5)
Great customer service started from the initial call to the completion of the service. I will definitely be using Bell Cow for future HVAC needs. -
Review 83 (2019-08-16 - Rating: 5)
Elvin was a thorough,friendly, and professional technician. I felt confident in his service and hope he will continue to be my service provider in the future. I would recommend BellCow because of his representation of the company. -
Review 84 (2019-09-10 - Rating: 5)
Repair was done ahead of schedule. Bell Cow was gracious enough to move my appointment up 3 days due to a cancellation. Great service as it was in the 90s during that time. -
Review 85 (2020-12-02 - Rating: 5)
I am absolutely satisfied with the service that Kyle, James, and Steve provided when sealing our crawlspace. The crew arrived on time, were professional, and completed all tasks promptly. Thank you for your excellent service. -
Review 86 (2020-08-21 - Rating: 5)
Technician was very professional, he wear a mask (+ for me). Was ok with me asking questions. He was efficient and polite. I didnt choose this company, my warranty company did. My ac is still working, so I am happy. -
Review 87 (2019-04-17 - Rating: 5)
I cant say enough good things about your employees. Starting with CJ, he explained everything, made sure everything was in order and checked on the work being done, made sure it was correct, AND followed up after. Thats OUTSTANDING customer service. Your techs were friendly and efficient, I will most certainly be spreading the word. You will also be the first call for any other issues that may arise in my home. -
Review 88 (2020-01-15 - Rating: 5)
Sam did an excellent job thoroughly investigating our HVAC issue and made sure it was running again before he left. We had been without air for over a month and no one had been able to fix the issue until he serviced it. Thanks Sam! -
Review 89 (2020-06-28 - Rating: 5)
Anthony was very knowledgeable in his work, had no problem answering my questions or having general conversation. Very thankful for his work, he was quick and offered great advice for general maintenance with Bell Cow. -
Review 90 (2017-07-29 - Rating: 5)
The technician Terrance was very nice and professional. He was able to come in and identify the problem with my unit. He fixed the problem quick and explained to me what was wrong with it. Thanks for great customer service and for fixing my unit. -
Review 91 (2018-08-28 - Rating: 5)
Our experience was very impressive, professional, informative and reassuring that our AC would be up and running after 8 weeks of hassles with other companies. Will definitely use Bell Cow again. -
Review 92 (2023-09-28 - Rating: 5)
Matt was great, as were the techs who worked hard to make everything seamless! The dedication to making sure all was done thoroughly and correctly was remarkable! -
Review 93 (2024-09-30 - Rating: 5)
Very professional crew. Job well done! -
Review 94 (2019-08-19 - Rating: 5)
Matt was the tech I believe. Have used him before. Was very courteous and professional. Wore booties when inside and was very pleasant to deal with. Also showed up early to the job. A very pleasant surprise. Great tech. Great company. -
Review 95 (2024-04-03 - Rating: 5)
Every time I have used Bell Cow to service my HVAC units, they have been responsive and accommodating. -
Review 96 (2019-10-01 - Rating: 5)
We had excellent service from Juan who came to our house to give us an assessment and quote for a small gas leak. Juan did an excellent job of finding the leak, and although we had the gas company fix the leak, Juan helped us weigh our repair options. Thanks! -
Review 97 (2020-01-15 - Rating: 5)
The Tech - Mr. George and his assistant were very understanding. Mr. George was able to answer all my questions which demonstrated a wealth of knowledge and experience.His attitude and conduct is to be imulated. I would recommend him to do any work for anyone... -
Review 98 (2019-09-25 - Rating: 5)
Sam with Bell Cow was nothing short of professional and knew what needed to be done to keep out unit working through the last few days of heat for this year. Thanks Sam and Bell Cow for servicing our ac unit. -
Review 99 (2019-03-01 - Rating: 5)
Id gladly recommend these folks for HVAC problems. The blower fan and the induction fan both went out. Doug identified the problem within 10 minutes, and 2 days later he came back with parts and had it up and running within 2 hours. -
Review 100 (2019-07-17 - Rating: 5)
Matthew came to my home and fixed my ac unit. He was polite and answered any questions I had. He handled himself very professionally. I would want him back for any future work -
Review 101 (2020-01-28 - Rating: 5)
Edited review, based on tremendous followup immediately after posting my review trying to contact them. Not only the response from the owner below, but they proactively called me first thing this morning to straighten it out. They are making some changes to the business that caused some confusion about their service area. Looking forward to another excellent service call from them. -
Review 102 (2019-11-15 - Rating: 5)
The technician, Dylan was very polite and efficient. I felt perfectly safe with him being in my home as he a expertly performed his job. Please thank him again for me. -
Review 103 (2018-12-05 - Rating: 5)
Bell Cow has performed my routine system cleaning on my personal HVAC system, and I use them for electrical work at my business. Have never had a problem in over two years. -
Review 104 (2024-07-10 - Rating: 5)
My technician was very professional and polite. He took the time to explain what he was doing and answered all questions. -
Review 105 (2019-03-27 - Rating: 5)
Service was fast and effective. Technician quickly diagnosed my HVAC issue and performed the repair. I would recommend their work to others. -
Review 106 (2020-09-17 - Rating: 5)
Patrick, Josh, Tony and the other gentlemen did an outstanding job and are true professionals. I will recommend Bell Cow Services to anyone. -
Review 107 (2019-07-10 - Rating: 5)
The 5 star review is for Maurice. He did a fantastic job at explaining not only what our issue was, but how I can correct it on my own and/or prevent it from happening altogether. -
Review 108 (2018-12-14 - Rating: 5)
Had two new toilets installed and they hauled away the old ones. Put them in quick, cleaned up everything, and they look great. Brian did a great job! Thanks! -
Review 109 (2019-03-02 - Rating: 5)
The people at Bell Cow were wonderful, always kept in touch with us on the status of our a/c heat pump unit, they did an excellent job and they are very professional, will call them again. -
Review 110 (2024-04-02 - Rating: 5)
Eager to listen, help, and customize their visit to conform to our concerns. Very easy to talk to. -
Review 111 (2018-10-01 - Rating: 5)
This crew was top shelf ! early arrival ! cleaned up after they were done !ive sztsar all the way! i mistakenly gave them a3.7 raing earlier. My mistake .! they are the BESt company I have ever used ! 5 star! -
Review 112 (2018-11-30 - Rating: 5)
I was referred to Bell Cow thru my Warranty Company. I couldn’t be more pleased with the service I received! Due to red tape that comes with a home warranty there were a few hoops to jump thru before actually having my new unit installed but every person I spoke with at Bell Cow were courteous, understanding, patient and sympathetic to my circumstance. The install team of Hawk and Anthony were just as professional and courteous. They went above and beyond to make sure my unit was installed with out further delay after realizing a small potential problem! Hawk followed up next day coming out to make an adjustment and made sure all was running properly. Yes; I am very pleased with Bell Cow and every employee I had contact with. -
Review 113 (2019-01-14 - Rating: 5)
Ive used Bell Cow for electrical, plumbing and HVAC. The technicians are always professional and Im always happy with the work that was done. They are my go to for home services. -
Review 114 (2017-06-14 - Rating: 5)
The technician was very nice and professional. We will definitely use Bell Cow again in the future! Great service! -
Review 115 (2020-06-24 - Rating: 5)
Anthony came out on time and was very professional. He listened to my my input and then quickly and thoroughly diagnosed and fixed the problem. Outstanding service. Thank you! -
Review 116 (2019-09-08 - Rating: 5)
Steve was great - very knowledgeable, personable and punctual. He looked over everything and let us know his findings, He also answered all of our questions. Thank you -
Review 117 (2016-12-02 - Rating: 5)
Terrance was very professional and knowledgeable I wish I had use there services years ago, I will never use another company other than Bell Cow especially if the other techs are like Terrance -
Review 118 (2019-07-12 - Rating: 5)
Very impressed by the job Terry and Rita did on my air conditioning. I will definitely give Bell Cows information to my friends. -
Review 119 (2022-01-13 - Rating: 5)
Matt was really great, right on time, took the time to explain everything, very thorough from beginning to end -- really impressed!! Definitely recommend :) -
Review 120 (2018-08-19 - Rating: 5)
I really was happy with the service I received. They arrived when they said they would be there. They did the work and was very professional. I will definitely use them again. -
Review 121 (2019-08-02 - Rating: 4)
My ac stopped working. But we had to wait like 5 days till they came to fix it. So had to leave my house for a couple of days. But now my house is wayy colder. So I thank them. -
Review 122 (2017-06-21 - Rating: 5)
I have contracted out several electrical and hvac issues to BellCow in Raleigh. Terrance is very responsive and easy to deal with! -
Review 123 (2017-09-12 - Rating: 5)
Their Plumbing Department took care of all of our plumbing needs and also made some suggestions that saved us money in the future. Thanks Bell Cow -
Review 124 (2024-11-18 - Rating: 5)
Very professional very personable service technicians always on time and always able to fix any issues we have would highly recommend -
Review 125 (2018-12-18 - Rating: 5)
My technician Terry at Bell Cow heating and cooling services was very knowledgeable, and professional. Thank u Terry! -
Review 126 (2018-05-29 - Rating: 5)
When making a inquiry about services, I was giving very helpful information and very competitive pricing. Good company with a strong tradition in providing products and service that is second to none. -
Review 127 (2020-02-19 - Rating: 5)
My tech Andrew Williams was very professional and knowledgeable making the repair process quick and painless. -
Review 128 (2018-09-10 - Rating: 5)
Mike was fantastic, fixed our AC quickly and explained the problem well. Great customer service. -
Review 129 (2018-09-06 - Rating: 5)
They were very fast to work our emergency in. Kind and courteous. Great customer service!!! Highly recommend -
Review 130 (2021-07-09 - Rating: 5)
Jamie the tech. He states facts and very knowledgeable about the units.Very professional and handle the problem quickly. -
Review 131 (2019-08-29 - Rating: 5)
This company was very easy to deal with. Prompt with scheduling, considerate of my time, and courteous. -
Review 132 (2019-11-16 - Rating: 5)
They were competent. Cleaned up after the work was completed. Showed interest in doing a good job -
Review 133 (2018-12-08 - Rating: 5)
I can honestly say this company was on point. They showed up early and provided excellent service. Highly recommend -
Review 134 (2019-08-13 - Rating: 5)
Lance did a great job of not only completing the job in a timely manner, but he also explained the problem and the fix...Thanks Lance -
Review 135 (2022-09-06 - Rating: 5)
Dawson was prompt, friendly and answered all my questions. Would definitely recommend!! -
Review 136 (2019-06-25 - Rating: 5)
The Technician Eliseo was professional, and addressed my questions with confidence. A job well done. Thanks! -
Review 137 (2020-01-14 - Rating: 5)
Lance arrived on time and quickly got our A/C running again. Gratitude! -
Review 138 (2018-11-21 - Rating: 5)
I have worked with bell cow for structural and cosmetic repairs and have been very satisfied. -
Review 139 (2018-12-19 - Rating: 5)
The staff is extremely friendly and helpful. They work quickly to get everything done and were very professional -
Review 140 (2019-03-05 - Rating: 5)
Bell Cow was very professional and time efficient. I would recommend them to my friends -
Review 141 (2018-11-19 - Rating: 5)
Customer service tech, Butch, was very informative and you could tell he cared about his customers. -
Review 142 (2020-10-16 - Rating: 5)
Exclusion service.. Dylan was very professional and rechecked work to make sure everything was good! -
Review 143 (2018-12-19 - Rating: 5)
Fast and efficient install of the broken part. Tech was very friendly and polite. -
Review 144 (2019-03-30 - Rating: 5)
A great experience with Bell Cow! Extremely efficient service and tech was thoroughly professional!! -
Review 145 (2018-11-12 - Rating: 5)
The service technicians were very courteous and professional. They answered all my questions and concerns. -
Review 146 (2019-03-05 - Rating: 5)
Very polite, hardworking and gets the job done. Will definitely recommend. -
Review 147 (2021-12-30 - Rating: 5)
Quick Turnaround times. Completed work as needed. Went above and beyond. -
Review 148 (2020-06-26 - Rating: 5)
Very professional! No complaints. Mr. Anthony was very informative! -
Review 149 (2023-09-06 - Rating: 5)
I called Bell Cow at 8:30 AM to report that my HVAC system was not cooling our house. Logan arrived by 10 AM and repaired our 16 year old system in about 30 minutes. We have a service agreement with Bell Cow and they have maintained our system very well. -
Review 150 (2019-02-20 - Rating: 5)
Nice service and the technician Doug very good guy five start😁 -
Review 151 (2019-11-03 - Rating: 5)
What a great company. Good communication and friendly knowledgeable staff. Samuel the technician was skilled and friendly. Office staff even advocated and communicated with my warranty company which no other contractor has done. Would highly recommend using them. -
Review 152 (2019-03-05 - Rating: 5)
I couldnt be more pleased with my new heating and cooling systems. The guys that installed the units were professional and just as nice as well.They explained everything that I asked them about the systems and showed me how to work the new thermostat. They cleaned everything up after they were finished and even vacuumed the floor to make sure all the mess was cleaned.I would highly recommend Bell Cow to any of my friends and family.Everything was completed in one day and was very happy to have a warm house that night. -
Review 153 (2022-05-24 - Rating: 5)
Cow Bell was the 3d plumber dispatched for my plugged toilet- James Pollock did an OUTSTANDING job not only fixing the plug but also he fixed a leak under the house he noticed when he had to go into the crawlspace. I highly recommend Bell Cow and James!!! -
Review 154 (2021-04-28 - Rating: 5)
The service was awesome. The technician was friendly and informative. -
Review 155 (2018-11-18 - Rating: 5)
My first experience with Bell Cow was for repairs on a 25+ yr old heat pump. Bell Cow was able to make repairs to keep my heat pump running for another winter, so when I was ready to replace the unit I decided to call Bell Cow. We received quotes from several companies. Bell Cow had a competitive price and since we had a good experience with them in the past, we decided to use them for our new unit. The entire installation process was positive - the techs arrived on time, completed the installation as promised and answered all of our questions. Our new unit has been running for about a year now - no problems. Thank you Bell Cow! -
Review 156 (2019-01-09 - Rating: 5)
AJ was very friendly and helpful. Great company! -
Review 157 (2019-02-11 - Rating: 5)
Bell Cow was hired to install an outlet in the crawlspace under my house. Paul showed up on time and greeted me at the door to explain exactly what he was going to do. He kept me informed of the process the entire time and answered all my questions professionally and patiently. I am very happy with the service I received and would highly recommend them for electrical work. -
Review 158 (2019-01-11 - Rating: 5)
Edgar and Frank, the techs that Bell Cow Heating and Cooling sent to install the new heating and cooling system for my home, did a great job.They were very efficient and knew what they were doing. They were also kind , pleasant and helpful . They cleaned well before leaving .Also Ashley, the person I contacted so many times during the process dealing with the claim with First American, was kind and willing to help. -
Review 159 (2021-08-26 - Rating: 5)
The company did and excellent job keeping us informed on ordering of the parts. The technician Jamye took his time and was very thorough in repairing and replacing the parts. He deserves KUDOS and a reward. -
Review 160 (2020-02-19 - Rating: 5)
Ryan and the other two technicians were very cordial and in laymans terms explained what they would be accomplishing. They sealed all exterior holes from ground level to rooftop. Likewise, they inspected the garage, attic, gutters, and HVAC, sealing any noted holes. They made compliments on how well the property was maintained. A safe team working crew, very professional, and caring, who take pride in their work. -
Review 161 (2022-05-17 - Rating: 5)
Have used them for water heater installation and then maintenance, priced pretty competitively and no complains on the quality, good job -
Review 162 (2017-02-08 - Rating: 5)
I was really pleased with the service this company gave to me, to say that my air conditioning is still working great. From the very start, they were helpful and got to the bottom of the issues quickly. Terrance showed great customer service and answered all of our doubts as well as resolving the issue. John also is a great and friendly worker, I wish all workers showed his great attitude! I highly recommend this company not just for their great work but for their exceptional customer service. -
Review 163 (2022-04-12 - Rating: 5)
Dawson from Bell Cow came to our house for an HVAC tune up and installed our nest thermostat as well. He was such a pleasure to have in our house. He was great with our barky dog and was truly courteous and professional. He gave me lots of tips and tricks to extend the life of our HVAC. Highly recommend! -
Review 164 (2022-06-20 - Rating: 4)
Update: To be fair to Bell Cow. I disputed half of their charge and they were nice enough to allow the refund. Ive updated from 1 star to 4 stars.Previous Post:No response from them after they did very poor plumbing service. Had to bring in another service to fix their mess. Dont waste your time and money! -
Review 165 (2020-03-23 - Rating: 5)
Both gentlemen, who came to seal my house, were excellent. They were punctual, responsive, acted in a professional manner, and produced a quality solution to my problem, which is of a great value to me. They wasted no time - they worked quickly and were very neat. They left no mess for me to clean up. -
Review 166 (2019-01-09 - Rating: 5)
They were on time, under budget, and did excellent work. This is a no-brainer. -
Review 167 (2022-02-21 - Rating: 5)
I discovered Bell Cow because my home warranty sent them out to repair a leaking water heater. I was so pleased with their work, that I signed up for the maintenance plan for my water heater and for my HVAC system.Dawson from Bell Cow came out to perform the maintenance on my 30+ year old HVAC system. He was very professional and prompt -- called me before he arrived on time. He was courteous and considerate (put on covers over his shoes to walk through the house). Hes been able to keep an ancient HVAC system running as good as new.Definitely recommended. -
Review 168 (2018-05-23 - Rating: 5)
Great professional service with reasonable prices. I would recommend to others -
Review 169 (2017-10-12 - Rating: 5)
These guys were great! Right on time and fixed my AC quickly. Very professional. I would highly recommend -
Review 170 (2019-10-17 - Rating: 5)
Our technician was professional and polite. We feel that he did a thorough job and explained what he did. He asked us about monitor use for carbon dioxide which showed that he cared about our well being. -
Review 171 (2019-01-03 - Rating: 5)
Services received by Bell Cow in early December of 2018. Unexpected expenses right around the holiday season from the first phone call which provided me very detailed information about the initial appointment. This company was on top of there game.Highly recommended from a satisfied customer😁 -
Review 172 (2020-09-17 - Rating: 5)
Responsive and quick service. Technician was courteous and respectful. It was raining outside and he went the extra step to not get the inside of the house wet by not wearing shoes inside. -
Review 173 (2019-10-02 - Rating: 5)
Very professional and helpful service. Thank you Bell Cow.Peter Stewart -
Review 174 (2019-09-12 - Rating: 5)
Good experience with Bell Cow, had a sink, faucet, and garbage disposal replaced and they were able to do it all on the first visit. The company was prompt, friendly, and knowledgeable...Mike Dawson, the technician, even had to modify my sink cutout due to the new sink being a little bigger than the old one, which is not the kind of work they normally do. Thanks Mike!