ADU Water Fire Mold Storm

Located in Raleigh, North Carolina

Address: 1100 Corporation Pkwy Ste 118, Raleigh, NC 27610, United States

Phone: +1 984-217-8585

Rating: 5

Review 1 (2024-08-07 - Rating: 5)
Our HVAC clogged causing our drip pan to over flow and cause damage to our ceiling. I could not have asked for a better team. Thank you Arthur, Jacob, and Aisha for taking such great care of my home during this frustrating time.

Review 2 (2024-03-16 - Rating: 5)
Jen Evans with ADU returned my text practically immediately. She answered my initial questions about what was happening Then gave me a soft handoff to Tracy For the next step of the process.Tracy with ADU was cordial, helpful, and informative about the process to get an estimate and repair scheduled on some water damage. She answered my questions and told me what to expect. If the rest of the process works as well as the beginning then Im in good hands for this repair.Ben from ADU came and did my estimate inspection. He answered my questions and told me more of what to expect giving me best and worst case scenarios. Thankfully he educated me on the process and what was happening inside my walls and what might be required for the fix. Ben gave me more information about the company ADU and what kind of different trades are responsible for various parts of damages and concerns and issues with a home. I appreciated the time that he took. He was personable and helpful. Im assuming that he knew what to do with the equipment that he was using to assess the damage. The inspection was done on a Friday afternoon so I havent heard about the estimate yet. Fingers crossed for the next step of the process!!

Review 3 (2024-03-01 - Rating: 5)
Melodie provided exceptional service. She was able to answer all my questions and additional on-site on how your company can be of service to improve the quality of my family’s living space . She pleasant and helpful which is few and far between now a day when you reach out for assistance. So please give her kiddos and realize what a great contribution she makes to your company. Thanks Melodie and ADU.

Review 4 (2024-05-28 - Rating: 5)
Art and his team were extremely helpful. Found our leak in no time and even helped determine what to do next. Cant say enough about how great their service is.

Review 5 (2024-04-22 - Rating: 5)
ARTHUR WAS A TRUE PROFESSIONAL AND HE ASSURED ME THAT EVERYTHING WOULD BE TAKEN CARE OF EFFICIENTLY! HE WAS SUPER NICE MAN AND SO WAS THE YOUNG MAN NAMED IAN ! ADU SHOULD BE VERY PROUD TO HAVE SUCH AMAZING STAFF ! ART IS A GREAT GUY THANK YOU ADU AND ART

Review 6 (2024-03-14 - Rating: 5)
The attentative response from Keyana was ABOVE AND BEYOND. She answered ALL of my questions, and she was very knowledgeable about the process. Thank you guys for her! She’s DEFINITELY a keeper! I’ll see you guys tomorrow!

Review 7 (2024-02-11 - Rating: 5)
Thank you so much for helping me! From the phone call with Melody to the service with Art, they were so personable, polite,and thorough. Im thankful and extremely pleased.

Review 8 (2023-12-20 - Rating: 5)
Tracy was polite on the phone, and I’d love to talk to her any time that I call in. I got on the schedule on the same day that I called. Thanks Tracy! I called in for a water leak locate request.

Review 9 (2024-09-18 - Rating: 5)
Tracy was very helpful. This is such an unpleasant experience to say the least and she made me feel at ease and was very helpful. She got me an appt same day which is helping me tremendously. It’s an overwhelming and stressful situation.

Review 10 (2024-06-25 - Rating: 5)
The ADU team was able to come out quickly and completed a thorough inspection.

Review 11 (2024-12-21 - Rating: 5)
Can’t say enough about Kurt W, Jason R, Jacob P, and Jose O! This team helped me so much with our bathtub leak. They even helped me navigate the other companies I had to work with to get the issue resolved.

Review 12 (2024-04-15 - Rating: 5)
Art and team were on-time and the work was done quickly and accurately. I would use them again.

Review 13 (2024-04-17 - Rating: 5)
Tracy exceeded expectations in getting me the service I needed and in the time frame I wanted. Give a large pat on the back for me!!

Review 14 (2024-04-19 - Rating: 5)
Art was very professional and Janese was very professional with scheduling the service call.

Review 15 (2024-06-04 - Rating: 5)
Awesome Job from your team today . Art , Jacob and Aisha.

Review 16 (2024-05-20 - Rating: 5)
Cant say enough good things about Marcus and his team. They were able to be at my home only hours after my call to be able to evaluate the problem and to begin work on removing the water from my crawl space and start to remove the moisture from my hard wood floors. Marcus and his team were about getting the job done in a professional and efficient manner but all the time courteous and keeping me informed and comfortable about the process.

Review 17 (2023-12-27 - Rating: 5)
Tracy was very helpful and got me what I needed in a timely manner.

Review 18 (2024-01-26 - Rating: 5)
Outstanding customer service. They had all the information plus some. Very helpful.

Review 19 (2024-03-21 - Rating: 5)
Professional service, polite, answered all my questions, and did a great job!

Review 20 (2023-12-21 - Rating: 5)
Melodie was very helpful and nice. Excellent service!

Review 21 (2024-05-31 - Rating: 5)
Art, their technician, was super helpful. This company definitely hires well. Please give these guys a call if you need help with water damage!