Pipe Wrench Plumbing, Heating & Cooling

Located in Knoxville, Tennessee

Address: 501 Omni Ln, Knoxville, TN 37932, United States

Phone: +1 865-378-8390

Rating: 4.9

Services

Identifies as women-owned
On-site services
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Gender-neutral toilets

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-24 - Rating: 5)
Pipe Wrench bailed me out of a huge jam on very short notice. My water service line blew up on a Friday morning and the dispatch team sent Daniel out within an hour or two. He did a very detailed, thorough evaluation and gave me repair options with precise estimates. His advice helped me make an informed decision on how to proceed.Andy and Travis showed up right on time Monday morning to complete the repair. I fully expected my front yard to be dug up like an archeological expedition. Wrong! They maneuvered their equipment with surgical precision to replace the entire service line with minimal digging. They were incredibly professional and had the water back on in a few hours. These guys are amazing.Jennifer was also wonderfully patient in dealing with my insurance company. I wish the insurance company was as pleasant and customer-oriented as Pipe Wrench!Hire these great folks for your plumbing needs...emergency and routine!

Review 2 (2025-01-08 - Rating: 5)
Daniel did a great job. He arrived promptly and did a thorough investigation before estimating our options to find and repair our water supply line leak. He presented the options with full details and allowed us to move forward quickly to correct the problem.

Review 3 (2025-01-02 - Rating: 5)
Chris and the other guys did a great job. The Hydra-vac was kinda fun to watch and that guy knew what he was doing as well. I was informed of what was happening and what would be happening as to any follow up like grass seed, etc in the future. I appreciate it!

Review 4 (2024-12-18 - Rating: 5)
Chase R. did a fantastic job clearing my basement floor drain that was slow and occasionally backing up, causing flooding in the basement. After he finished his work, we tested and now have no more problems - a huge relief and stress reduction! He left the work site cleaner than he found it and ensured I was aware of each step in the process. Thank you for the prompt and high quality service!

Review 5 (2024-12-02 - Rating: 5)
Washing machine was backing up into utility sink. Had gotten worse over time. Called Sunday, got an appointment for Monday. The administrative staff were very professional and courteous. Kellen Weleski came out and resolved the issue in a professional, timely and expert manner. I’d use/recommend Kellen and Pipe Wrench in the future. Great job all around.

Review 6 (2024-12-09 - Rating: 5)
Chris made certain that my heating system was working perfectly. He really set my mind at ease. The guys at Pipe Wrench are so professional and informative. I highly suggest anyone needing real and true information to contact them!

Review 7 (2024-11-11 - Rating: 5)
Technician from Pipe Wrench replaced our water heater this afternoon. Service was timely and the installation went smoothly. The technician was friendly, courteous and knowledgeable. We were very pleased with the service once again from Pipe Wrench.

Review 8 (2024-12-02 - Rating: 5)
Quick response from Pipe Wrench. Kellan was professional and explained each step that he took to address our issue. When he needed further evaluation, Daniel brought the camera to find the problem deep in the pipe.Thoroughly explained that the repair would be more extensive than expected and we are comfortable with the assessment, and scheduled the repair with Pipe Wrench.

Review 9 (2024-12-03 - Rating: 5)
Pipewrench Plumbing did a job with their service call. The tech they sent. Kellen, did a fantastic job and was very helpful and knowledgeable in explaining everything and it went exactly as planned. If I ever need their services again trust me these are the people I trust to call. Tom Shudan

Review 10 (2024-07-12 - Rating: 4)
Technician did a marvelous job of removing the inoperative water heater and installing the new machine. Great job - done well. The only thing that did not happen was the paperwork when he was done. I signed his electronic device and gave him a check. He said he would send a copy to my email address but i never received it. If I could get a copy everything would be perfect

Review 11 (2024-08-30 - Rating: 5)
Daniel came to my house (less than 1 hour after I called for help) with a pleasant attitude. He walked down the area with me and discussed the probable cause of the issue. He was pleasant, and we had some discussions about topics other than my busted pipe. This helped to calm my mind at a time when all I could think about was the water flooding my yard. I turned off the water at the street meter. He listened to my concerns (not bringing an excavator on my grass, and letting me take up the sod before it could possibly be destroyed by hand digging). He went to the truck, and came back with an estimate of what it would cost. We went over the estimate in detail. He proposed some other options, but we decided that the option he estimated would be best to meet our needs. He told me that a team would be out here to fix it that afternoon. . . boom. . . was not expecting that! Discovery to recovery in less that 5 hours.

Review 12 (2024-12-19 - Rating: 5)
Easy to schedule and arrived on time. Everyone we spoke with were very cheerful, polite, professional and helpful. Daniel clearly enjoys helping his customers.

Review 13 (2024-12-18 - Rating: 5)
Coby did a great job replacing our garbage disposal. He was very knowledgeable and professional. We were also impressed that he had one on his truck.

Review 14 (2024-11-22 - Rating: 5)
Technician was very knowledgeable, efficient, and cleaned up work spaces after installing a new kitchen faucet and flushing out 2 tankless water heaters. Prices were explained before work was done. Would use again.

Review 15 (2024-11-14 - Rating: 5)
Keifer was on time, polite, friendly, and professional. He did a thorough inspection of our system and explained the results in layman’s terms that were easy to understand.

Review 16 (2024-08-21 - Rating: 5)
Colin & Crockett were amazing! They were very professional with presenting me options to get a gas leak fixed in an attic. They fixed the leak in a timely fashion and also cleaned up the work area. They even took care to wear shoe protection when walking through the home. I would 100% recommend them and will be using them again if ever needed.

Review 17 (2024-08-28 - Rating: 5)
Extremely pleasant experience with Pipe Wrench technician Daniel. Very knowledgeable, gave me my options, and fixed the issue. My first need for a plumbing repair in Knoxville-Pipe Wrench has been added to my phone and will be my go to plumber here.

Review 18 (2024-09-04 - Rating: 5)
Jeremy Roberts from Pipe Wrench Plumbing is one of the most professional and knowledgeable technicians I have had the pleasure of meeting. Not only did he complete the work to more than satisfactory results, but he also advised me of things to help my units to run more efficiently i.e.filters. He went over every aspect of the work he was doing and how to prevent possible problems down the road.

Review 19 (2024-09-21 - Rating: 5)
I had a pilot light go out after being installed for 3 years. Kellen came out and cleaned the unit, relit and waiting to make sure all was well. It was a warranty call so there was no charge. I appreciate how they stand behind their work.

Review 20 (2024-06-23 - Rating: 5)
Kellan came out late on a Saturday night for an emergency plumbing issue. He was competent and reassuring. He fixed our immediate issue and made good recommendations for us to consider in the future. The cost for the service was a little steep, but for the prompt, friendly, emergency service, it was well worth it!

Review 21 (2024-11-15 - Rating: 5)
Daniel Rakowski is very professional and explained everything in detail. Friendly, knowledgeable, and patient. Cant wait for the work to start!! Highly recommend!!

Review 22 (2024-06-14 - Rating: 5)
Daniel explained everything he found by letting me watch as he ran the camera. This allowed be to know for sure that the repair he recommended was what I needed. I was given options and time to ask questions. I felt his genuine concern and respect. He offered me their financing options. It feels so good to have a 10 year warranty! After a couple of bad experiences with other companies, I was so relieved and I cant imagine going anywhere else.

Review 23 (2024-08-23 - Rating: 4)
My water heater was leaking and I called Pipe Wrench Plumbing. They were able to come out that morning and install a new one by about 3 PM. They were knowledgeable and offered to repair it but I did not want to spend money on an 11 year old appliance.Justin H. installed it and even found a way to make the new one fit because it appeared that installing it to code would create some problems (like cutting a new hole through my block/brick wall).I had not shopped around but it seemed a bit pricey since I had the same thing done on another house in 2020 for 1/3 the cost in an Atlanta suburb. Otherwise I would have given 5 stars.

Review 24 (2024-10-25 - Rating: 5)
The company was very quick to take my information, call me to schedule an appointment, on time, very informative and explained everything really well. Kellan was very professional and did the job well.

Review 25 (2024-12-31 - Rating: 5)
Coby was great. He was very professional and informative. I would highly recommend Pipe Wrench Plumbing.

Review 26 (2024-11-25 - Rating: 5)
Excellent service! Very professional and friendly. Answered all of our questions. Got the service scheduled quickly. We are very happy with the response from Pipe Wrench Plumbing.

Review 27 (2024-07-24 - Rating: 5)
Justin Hughett did an outstanding installing my Bradford White water heater today. Highly recommend him and Pipe Wrench. Very professional. Thoroughly explained every step in the process so a layman such as myself could understand. Spent 30+ years in various senior management roles. In my humble opinion, Justin is a keeper.

Review 28 (2024-08-31 - Rating: 5)
Daniel was very helpful in my Father acquiring a new water heater. He is very professional, knowledgeable, and personable. Well be using Pipe Wrench AGAIN!!

Review 29 (2024-08-23 - Rating: 5)
Jeremy did a great job! We had a HVAC unit not working and another one leaking water. He was very professional and got both units back up. He is very knowledgeable about HVAC units and very friendly. I would highly recommend Pipe Wrench Plumbing to anyone needing plumbing or HVAC service.

Review 30 (2024-12-05 - Rating: 5)
Good install of a new unit. Communicated well during the whole process. Answered all my questions and helped me program the thermostat.

Review 31 (2024-09-05 - Rating: 5)
Kellen did a fantastic job. Most all their technicians are great. Very comfortable. Wish they controlled pricing. Would like to use Pipe Wrench more but can’t pay 5-10 times above market rates. Example: a few months ago they unclogged a drain for $99.00. Because I had no clean out they had to remove and reboot commode. PRICE $529.00. Being retired from construction after 40 years I knew this was way over priced, so I called a local small plumber, a medium sized local company and a huge National company. Prices to remove and replace commode were $75.00, $150.00, $275.00. This same very high pricing is true on their other work. Great company, great people but they must get pricing in line. I feel for the people that don’t know better and worry about what happens to PW should the economy tighten. They will not know how to adjust to the times.

Review 32 (2024-12-28 - Rating: 5)
Kellan was great! He was professional and courteous and fixed the issue.

Review 33 (2024-11-03 - Rating: 5)
Pleased with emergency plumbing service for backed up sewer line. Helpful and timely; clearly talked through the process and showed the tree root intrusion in the pipe.

Review 34 (2024-07-05 - Rating: 5)
Daniel was great. Came super quickly, assessed the situation, gave advice, and answered any and all questions honestly. Thank you guys for coming out last minute to help the day before a holiday! Appreciate y’all!Edit to add: Justin just finished up here and was prompt, kind, and did a fantastic job.

Review 35 (2024-10-11 - Rating: 5)
Awesome job done by Jeremy Roberts. WAS very honest and very informative. My heat was out but not anymore.Thank you pipe wrench and Jeremy for a job well done.

Review 36 (2024-10-21 - Rating: 5)
Justin was amazing! Knew exactly what he was doing and answered all my questions. His work is very professional and very clean. Thank you for everything Justin!

Review 37 (2024-07-15 - Rating: 5)
Kellan did an awesome job! He was very professional, answered my many questions and had my drain cleared within a matter of minutes. Definitely recommend him and Pipe Wrench Plumbing, Heating & Cooling!

Review 38 (2024-11-21 - Rating: 5)
Kellen came after hours with the most pleasant disposition—Very professional, very thorough and cleaned up the work area beautifully.

Review 39 (2022-07-18 - Rating: 5)
Colin was prompt and polite. He kept was exceptionally clean when he had to cut into our wall to access the gas plumbing. He was thorough and answered all of our questions regarding his procedures and the technicalities around our plumbing. He literally made it super easy to patch the wall right back up for a job that took a considerable amount of time out of his work day. I’m so very pleased!

Review 40 (2024-09-06 - Rating: 5)
The experience was pretty much what I anticipated it would be because I already knew the pipes in my house were VERY old.Daniel gave me options to repair the leaks and he managed to get me pretty close to my budget, so I am pleased about that.Just as, or more importantly, is the amazing ability you have to hire such great employees consistently.Nobody likes paying for home repairs, but the only way to avoid them is to not own a home.Your top notch people make all the difference, and I KNOW the work will be done right ny Pipe Wrench Plumbing.

Review 41 (2024-05-30 - Rating: 5)
We were very pleased with the company and their promptness, professionalism and kindness. The work they did was stellar. Daniel took the lead and explained everything beautifully. Chris was hard working and did a great job. All in all a great experience!

Review 42 (2024-11-26 - Rating: 5)
Man talk about fast and getting the job done...I excited to have an amazing job done by Justin and would highly recommend Pipe Wrench for its dedication and Team...

Review 43 (2024-06-17 - Rating: 5)
Had a clog in my main line that prevented me from using my washing machine, kitchen sink, and dishwasher. The schedulers called me asap and had a technician come out immediately. Kellan was my technician, he was very friendly and professional! I really appreciated how he went over everything in detail with me to help me understand my plumbing better. Highly recommend this company!

Review 44 (2024-05-09 - Rating: 5)
Chris and Gee were quite the hard working team. Yesterday and today they persevered through pouring rain and thunder to get our new heat pump package unit installed. They were professional and courteous. Thank you for a job well done!

Review 45 (2024-08-29 - Rating: 5)
Very professional. He made sure I understood everything he was doing and everything going on. I would certainly recommend this company and Jeremy for the technician.

Review 46 (2024-08-29 - Rating: 5)
Daniel did a great job. He identified causes for issues caused by prior contractors in addition to providing solutions to current issues. Very knowledgable.

Review 47 (2024-04-09 - Rating: 5)
Adam was on time, professional, courteous, and explained what would be done to resolve the issue in detail. He worked diligently to install a significant amount of new copper plumbing in a small space to serve a house water pump and water pressure tank, upgrading the old piping and shutoff valves while fixing a broken check valve. He not only spent time to fix and install the piping, but put in the extra effort to make it look streamlined and professional. I highly recommend Pipe Wrench Plumbing and Adam was great to work with.

Review 48 (2024-05-31 - Rating: 5)
Kellan was very punctual and arrived on time. He was very personable and professional. He carefully assessed my problem and gave me options. He was not pushy, but gave me time to make the best decision for me. I felt very confident that he knew what he was doing when he fixed my problem. He answered all my questions. I asked for his card so I can request him the next time I have a plumbing problem. Thanks, Kellan!

Review 49 (2024-10-30 - Rating: 5)
Daniel has done a few estimates for us and always easy to work with, super professional and provides much details

Review 50 (2024-06-22 - Rating: 5)
Very professional and diagnosed the issue within a few minutes. Had our HVAC unit running within 30 minutes. Thankful for Pipe Wrenchs quick service on short notice. Highly recommend!

Review 51 (2024-12-05 - Rating: 5)
Kellan was quick and neat. He had to pull the toilet in order to clear it. Got it done just fine.

Review 52 (2025-01-03 - Rating: 5)
They did a great job and I couldnt be happier. Im super impressed with the financing they offered and their attention to detail. Great guys I definitely will work with them again!

Review 53 (2024-11-22 - Rating: 5)
Daniel was absolutely wonderful! He was so nice, found the leak quickly, arranged to have it fixed this afternoon. It was a pleasure to have him here!

Review 54 (2024-09-29 - Rating: 5)
Kellan was professional, knowledgeable and courteous. He was also thorough and explained things very well.

Review 55 (2024-11-28 - Rating: 5)
Very Helpful, Very good attitude, Positive to fix the problem, Very Good personality, Kind, Very Easy to deal with, Very Knowledgeable of his Job to Fix my issue

Review 56 (2024-05-07 - Rating: 5)
I heard from a neighbor (who is a builder) that Pipe Wrench Plumbing did a good job.I was swept away by the prompt service and the understanding and professionalism of Daniel Rakowski who provided the service. With modern tools he diagnosed my problem (not a water leak!) and did not even charge for the visit. I was so impressed that I signed up for the twice-annual maintenance and inspection service.

Review 57 (2024-11-05 - Rating: 5)
Daniel was very knowledgeable about our issues and sent another person too fix our issue in the same day.

Review 58 (2024-07-09 - Rating: 5)
Kellan was very thorough in explanation of the issues and the work performed was very good quality. Pipe Wrench was communicative throughout.

Review 59 (2024-06-17 - Rating: 5)
Daniel showed up on time and was very professional. He built a quote for us that we accepted. And he was able to get a big job started in a couple of days. Thanks

Review 60 (2024-12-07 - Rating: 5)
Fantastic work by Chris and Jason!! They were professionals and extremely friendly. We needed our furnace replaced and the entire Pipe Wrench team exceeded our expectations!! We are extremely grateful for the quick service response, timing of the sell, and the install of our new furnace. This company has a new customer, and I will continue to recommend Pipe Wrench to anyone!! Thank you again to everyone at Pipe Wrench for providing the most amazing customer service my family has received.

Review 61 (2024-12-30 - Rating: 5)
Coby did a great job locating the problem. Very nice young man!

Review 62 (2024-12-23 - Rating: 5)
Chase was very helpful and professional. He was also very informative.

Review 63 (2024-10-30 - Rating: 5)
Jeremy was courteous, friendly and professional. He explained what he was doing and why. Great technician.

Review 64 (2024-04-08 - Rating: 5)
Jeremy was friendly, professional, knowledgeable and courteous. He even offered to help carry in our groceries when I arrived home after him. We have never had a bad experience with Pipewrench and welcome any of their employees for any service call.

Review 65 (2024-07-01 - Rating: 5)
Jeremy was very friendly and thorough.Pipe Wrench was able to come out same day and repair my AC unit at a reasonable price.during a heat wave. As c a result Pipe Wrench will get my future HVAC and plumbing work.

Review 66 (2024-07-26 - Rating: 5)
Jeremy was friendly and knowledgeable and fixed the issue I was having with HVAC. Pipe Wrench also put in this HVAC unit a year ago and did a great job at that time, but I don’t remember if I put in a review at that point. This work is expensive no matter what company you go with but this company’s reliability and professionalism is worth the money.

Review 67 (2024-04-03 - Rating: 5)
After a terrible experience with another company (Old Town Plumbing, LLC), I was actually happy to give these guys my money. Extremely professional, quick, and thorough. This is how all companies should operate. Communication was top notch, and they were just genuinely good people to have in my home. My issue is taken care of, and I couldn’t be happier. This is now my go-to company for all my plumbing and house repair needs. 10 stars out of 5.

Review 68 (2023-10-03 - Rating: 5)
Exceptional Service from Pipe Wrench Home Services and Colin LynchI am writing to express my utmost satisfaction with the exceptional service provided by Pipe Wrench Home Services and their skilled technician, Colin Lynch.We recently experienced a plumbing issue and water damage under our house, and Colins expertise and professionalism were truly remarkable. From the moment he arrived, he exuded confidence and knowledge, putting our concerns at ease.Colin conducted a thorough assessment of the plumbing and water damage, demonstrating a keen eye for detail and a deep understanding of his craft. His methodical approach and dedication to resolving the issue efficiently were evident throughout the entire process. He patiently answered all our questions, explaining the situation clearly and offering valuable insights to prevent future problems.Furthermore, Colins courteous and respectful demeanor made the entire experience pleasant and stress-free. He exhibited a high level of professionalism and ensured that the work area was left clean and tidy after completing the repairs.I am genuinely impressed with Pipe Wrench Home Services commitment to providing outstanding customer service and hiring professionals like Colin Lynch. His expertise and dedication reflect positively on your company, and I will not hesitate to recommend Pipe Wrench Home Services to friends and family in need of plumbing services.Thank you once again for the excellent service, and please convey my gratitude to Colin for his outstanding work.

Review 69 (2024-04-08 - Rating: 5)
The service technician Jeremy was very professional and knowledgeable. He explained everything at my level of understanding. Great and easy communication from company making the appointment, and confirmation.

Review 70 (2024-04-29 - Rating: 5)
Mr Weleski did a fantastic job, he is personable, friendly, prompt, and tidy. He did a good job on the toilet, and was quick. He did his best to get me the best price on all services, and I definitely recommend him.Overall, my service was top notch, everyone was friendly, and accomodating when I needed to reschedule my appt for later in the day.My only beef is that the prices here are higher than some of the smaller companies, BUT, they also have quick scheduling and he was on time for the appt. You dont always get those luxuries with other companies. I think its a trade off, and I would use Pipe Wrench again in the future if the need arises.

Review 71 (2024-07-17 - Rating: 5)
Very fast, professional and friendly service. Highly recommend! Will be using these guys in the future. Keep up the good work and thank you!

Review 72 (2023-11-22 - Rating: 5)
Both Colin and Daniel are the nicest technicians I have ever dealt with. They both explained and educated me how the septic tank works and how to do a manual override and how to monitor for any possible problems. They are very respectful and courteous. I enjoyed their company.

Review 73 (2024-10-24 - Rating: 5)
Kellan Weleski @ Pipe Wrench was terrific.On time / efficient / knowledgeable & courteous

Review 74 (2024-12-18 - Rating: 5)
Couldn’t have been any more diligent workers addressing the issue with my HVAC system.

Review 75 (2024-05-10 - Rating: 5)
Jeremy did a fantastic job with my annual inspection. Very knowledgeable and professional. Explained his observations and recommendations. Thanks for the great work!

Review 76 (2024-10-08 - Rating: 5)
He did a good job assessing the problem and relayed the information to me in a professional manner.

Review 77 (2024-04-24 - Rating: 5)
Found my water heater this morning looking like a water fall. Cut the water and gas off and called Pipewrench. They had a tech out to my house within an hour and set up install for later in the morning. Within 45 minutes Adam and his helper were on site with a new heater. They reworked the gas lines and got the new heater set to code and up and running very quickly. Adam and helper were very polite and professional. Thanks for getting my problem solved so fast.

Review 78 (2024-06-23 - Rating: 5)
Mr. Roberts was HONEST and fast responding to our terribly hot house. He ran a full diagnostic and explained all of our issues throughly and was just a pleasant person all around!

Review 79 (2024-10-28 - Rating: 5)
Daniel gave me an estimate for hooking up sink, drain, and faucet. He was very nice and helpful.

Review 80 (2024-05-01 - Rating: 5)
Pipe wrench replaced two A/C systems. The two teams that came to do the Job were very professional and polite. Their work was neat. I have signed up for their bi-yearly maintenance program. I would recommend them.

Review 81 (2023-12-29 - Rating: 5)
What a fantastic first experience with a service company. Easy to make the appointment, and I was kept in the loop as Kellan headed our way. Kellan was polite and friendly, taking the time to explain what he was doing and why. The price for the drain cleaning was definitely fair. I’ll certainly be giving Pipe Wrench a call the next time we need plumbing services.

Review 82 (2024-08-18 - Rating: 5)
Kellan was very professional, on time, and communicate very well. Would definitely use again.

Review 83 (2023-12-20 - Rating: 5)
Daniel Rakowski was prompt, courteous, very knowledgeable and understood the issue immediately.We need to have a water heater moved in a tricky area for renovation and during the estimate process, Daniel detected issues left undone by the previous plumber. (It was Hiller, who also didn’t return my request for an estimate on this job. Grumble.)Daniel was great and he didn’t seem rushed, even though he surely must have been during a cold holiday season.I particularly appreciate that he took time to explain the mechanical and scheduling processes. This is especially important for unknown timing on insurance approval.We signed and look forward to working with Pipe Wrench soon.Thank-you, Daniel! The ladies in dispatch are very nice too ☺️

Review 84 (2024-08-05 - Rating: 5)
Daniel was punctual and very professional. He explained fully the solution without making me feel stupid.

Review 85 (2024-08-23 - Rating: 5)
This service call was timely. Service rep, Jeremy was courteous and friendly. Professional in every manner.

Review 86 (2024-11-07 - Rating: 5)
Always professionalBi-annual check up and cleaningNice servicemen and very well equipped trucks.

Review 87 (2023-08-11 - Rating: 5)
When I was looking to have a water filter installed in our home I called a different company and they never answered the phone. I tried Pipe Wrench Plumbing and they immediately answered and booked me for a free consultation and estimate. The technician came on time and was very helpful. He not only assessed our needs and gave an estimate for the installation but found two issues with our plumbing which he informed us of and have us the option to have those fixed as well. He was very transparent and gave us options without being pushy. After choosing out options the scheduler got is booked for the very next day to complete the work despite it being an extensive job. I will update when the work is completed but I am very happy with our experience so far.

Review 88 (2023-12-29 - Rating: 5)
Cory was very kind and professional. Explained the issue and helped me to understand the solution. Pipe Wrench has always been fantastic for all the services I have used them.

Review 89 (2024-12-28 - Rating: 5)
Everything was fine. Person was punctual, professional and well prepared. Its all good. Rep from pipe wrench explained everything as to cost and details of the job.

Review 90 (2024-01-26 - Rating: 5)
Aaron Hardy did a thorough explanation of everything he did to inspect our heating system. He was polite and well mannered. I would give him 15 stars on a scale of 0-10!!And I kept calling him Andy - and he responded every time!! Sorry Aaron!

Review 91 (2023-10-10 - Rating: 5)
Austin and Daniel were both great. They explained fully what work would be needed to replace all the faucets and valves in our master bathroom. We are very satisfied that the company will do a great job.

Review 92 (2024-04-16 - Rating: 5)
Justin did a great job repairing our water heater. He was very courteous and knowledgeable and answered all my questions. Great job!

Review 93 (2024-04-09 - Rating: 5)
Pipe Wrench provides exceptional customer service. Their technicians are knowledgeable, professional, and dedicated to ensuring customer satisfaction! Pipe Wrench prioritizes the customers needs over their interests. I highly recommend them for any plumbing repair needs.

Review 94 (2023-09-26 - Rating: 5)
Daniel came out to give us a quote for service and he was very pleasant, professional, and knowledgeable. We accepted the quote he got for us and we look forward to working with the Pipe Wrench team for our home needs. Thank you for the professionalism from the very first call!

Review 95 (2024-12-31 - Rating: 5)
Best experience ever! Thank you to Kellen

Review 96 (2024-01-13 - Rating: 5)
My experience with Pipe Wrench from top to bottom was excellent. Jeremy was clear, insightful and helpful from intital contact to completion of job. The underground crew, I forgot the leads name, was excellent and patient under difficult circumstances. Adam and the install crew were professional, polite, efficient, competent and curteous. I am very pleased. Thanks. m

Review 97 (2024-05-22 - Rating: 5)
We had to replace a compressor on a heat pump or replace it and we chose to replace it. They came out got straight to work and we had nice air conditioning and quiet coming from the new unit. We also had them install a new dehumidifier and 2 whole house air filters for us.We are always very pleased with all the work they do. A great group of professionals who know what they are doing and do it smartly and as quickly as conditions allow.

Review 98 (2024-11-29 - Rating: 5)
Very friendly and knowledgeable! Great job and service! Thank you!

Review 99 (2024-02-22 - Rating: 5)
Daniel was very professional and knowledgeable in natural gas pipe installation. Had my quote ready in just a few minutes after reviewing the project.

Review 100 (2024-05-16 - Rating: 5)
Daniel and Chase were a great help when it came to my sewer line being clogged. They helped me understand the problem and what the next steps were. Great team!

Review 101 (2024-09-30 - Rating: 5)
Kellan Weleski came right out very quickly. He is very knowledgeable and explained everything! The repair was fast and great quality!!! He is a wonderful technician!

Review 102 (2023-11-14 - Rating: 5)
Bill Steinert was a true professional and respected my financial needs when preparing my quote for a new heating system. Honest and not pushy, unlike some others, he did not bad mouth other firms, He certainly is a credit to your company. If you have an employee of the month/year he certainly would deserve it!

Review 103 (2024-11-22 - Rating: 5)
Called Pipe Wrench on Thursday and they were out Friday morning. Daniel was professional when diagnosing the problem on site. He walked me through each area, explained what was happening and educated me along the way. I continue to be impressed with the service and knowledge from Pipe Wrench Plumbing.

Review 104 (2024-03-13 - Rating: 5)
Colin Lynch, our technician, installed our new kitchen faucet and shower heads. He was punctual, courteous, and answered all of our questions. Great service all around!

Review 105 (2023-08-08 - Rating: 5)
I had my a/c unit replaced. They were very efficient and kind. I also had pipe wrench replace a toilet a couple of weeks later. The price to replace it was quite high but I needed it done. Everyone I’ve interacted with has been kind and respectful.

Review 106 (2024-10-01 - Rating: 5)
Jeremy was very helpful. Took his time explaining recommendations.

Review 107 (2023-12-17 - Rating: 5)
Colin was fast, friendly, professional, and very helpful. He fixed our problem quickly and provided some excellent advice. Definitely will call again and request him specifically.

Review 108 (2022-10-14 - Rating: 5)
I was actually shocked by how good the service was from Pipe Wrench. Their communication was top notch. They did everything they said they would do and did it exactly when they said they would do it. Our technician (Nate) not only really knew his stuff but communicated with us in a clear, professional way. Ive had other services techs/plumbers talk down to us as homeowners. That was completely not the case. And the ability to get multiple problems fixed in a visit was great. I never felt like they wanted to rush off to get to another house. They worked hard, worked consistently, and addressed every problem I could throw at them. If I continue to get this kind of service Ill never have to look for another plumber for the rest of my life.

Review 109 (2024-10-15 - Rating: 5)
Great experience! Very friendly and considerate tech, fast service.

Review 110 (2023-11-13 - Rating: 5)
Pipe Wrench Plumbing is far superior to anything I was expecting. The whole experience has been incredible, from the sympathetic, proactive response to my initial phone call, to the speedy appearance, friendliness, helpful explanations, and professional expertise of Daniel Rakowski, to the astonishing same-day installation of my new water heater.Pipe Wrench Plumbing, Im a customer for life!

Review 111 (2023-08-12 - Rating: 5)
Jonah Whaley, my first contact with an employee of Pipe Wrench Plumbing, Heating & Cooling, Inc., did a great job representing his company. Jonah very artfully gave me the bad news that my heating/cooking system needed to be replaced as after 27 years of use, the equipment “aged out.” Well done, Jonah. Many thanks for the profession way you handled your job.

Review 112 (2024-06-25 - Rating: 5)
Prompt after hours service. Likable technician understood the issue did the work and left us feeling we made the right choice

Review 113 (2023-08-24 - Rating: 5)
Fantastic Customer service. Daniel Rakowski my technical was super thorough took his time to explaining everything he noticed to me and was very knowledgeable. I highly recommend him and this company for any of your plumbing needs

Review 114 (2022-10-08 - Rating: 5)
Very happy with the service I received. Alex was very professional and took the time to investigate the problem I was faced with when trying to upgrade our thermostats. He was very knowledgeable about our system, he answered all my questions and helped me understand what was needed to get our system working properly again. I also signed up for the membership service (3x/year - 2 for a/c, 1 for plumbing) it was easy and the fee is very reasonable. Thank you!

Review 115 (2023-06-20 - Rating: 5)
We called Pipe Wrench Plumbing and Daniel Rakowski was at our door in less than 3 hours. He came in, introduced himself and assessed the problem with our old water heater. He gave us several options with pricing. He didn’t try to pressure us or coerce us. Gave us time to decide what was best for our household. Also appreciated the text with his picture so we would know who we were opening our door for.

Review 116 (2023-07-27 - Rating: 5)
Jonah came out today to repair my AC unit. I explained what was going on and he knew what the problem was without even looking at my unit. It only took about 20 minutes from the time he showed up until he finished the job.I called this morning around 8am and the job was completed by 12:30pm. You can’t beat that quick fast professional service. Being a preferred client helps. Ask about how to join when you call. Pipe Wrench has been my go to company for the past 7-8 years. Call them when you need help. You will not be disappointed.

Review 117 (2024-01-22 - Rating: 5)
Daniel was tremendous! We are so pleased with the experience he gave us in looking at our issue and providing a quote, we will no doubt do business with your company because of him!

Review 118 (2023-09-17 - Rating: 5)
Brandon Kowatch identified that our prv was broken and quickly installed a new one. He also identified a sizeable leak coming from our booster pump. Presented several options for installing a new pump along with a water softener. Brandon was extremely professional and did a great job explaining everything. Would absolutely use Pipe Wrench Home Services again.

Review 119 (2024-04-16 - Rating: 5)
As always.. quickly came to our rescue.. and as always a professional service TEC … have used this company several times and have always had exceptional service!!! Thank you so much for being so good at what you do and hiring the best ever Tecs!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ COLLIN Lynch thank you sir!!!

Review 120 (2022-07-19 - Rating: 5)
Called Pipe Wrench yesterday and was scheduled for service the next day. Shawn E was my technician and he was fantastic! He was very knowledgeable and let me shadow him as he worked. He explained to me what he was doing and what things to look for the next time my AC unit was having issues. Prompt, fast, and accurate reports. Happy to recommend and use Pipe Wrench and Shawn again! Thank you!

Review 121 (2024-07-18 - Rating: 5)
A technician was sent to my home that was obviously very knowledgeable and very helpful in resolving my water leak

Review 122 (2023-09-12 - Rating: 5)
Steve was excellent. He figured out the problem and took care of it. This is an excellent company and would recommend them. Signed up for their maintenance program too. Very happy with Steve and this company!

Review 123 (2024-10-02 - Rating: 5)
Fast, efficient, and trustworthy. It is always a pleasure when Jeremy shows up.

Review 124 (2023-09-29 - Rating: 5)
Professional prompt service , personable, knowledgeable technicians adds up to A Very satisfied customer. A pleasure to have this outstanding, reliable company, Pipe Wrench Plumbing Heating and Cooling, Inc (on Omni Avenue Knoxville TN), solve our drain issues!I Highly recommend these folks!

Review 125 (2023-12-12 - Rating: 5)
Cory was AWESOME to work with and talk with - very down to earth guy! Very knowledgeable. Told me I had done the right things myself trying to fix issue - but needed more powerful tools this time around. Great company.

Review 126 (2024-11-15 - Rating: 5)
Daniel was professional and knowledgeable. We are very impressed. Fair price on our plumbing issues.

Review 127 (2023-10-20 - Rating: 5)
Daniel was very professional, knowledgeable, and thorough in explaining about the cause and the what needed to be done to correct the issues in my home. He explained every thing in a way I could understand, and was patient in answering all my questions.

Review 128 (2023-06-22 - Rating: 5)
I called Air Care to come look at the duct work this past Tuesday. They said they couldnt touch any ductwork til after September. I called Pipe Wrench this morning and theyve already came out, did a full inspection and can handle the repair of the ducts or full replacement next week. Amazing difference in the level of service between 2 phone calls.While Corey was here he addressed other concerns we had with leaking faucets and was very quick to assess the issue and we are very happy to have this leak fixes very soon.

Review 129 (2024-06-05 - Rating: 5)
Daniel was very thorough in the camera inspection of our pipes to determine the root cause of our plumbing issues.

Review 130 (2024-05-30 - Rating: 5)
Absolutely amazing tech! He was very prompt, informative polite friendly and just plain great! Thank you !

Review 131 (2023-08-22 - Rating: 5)
The experience from start to finish was outstanding in an era where you are subjected to robotic answering services, loud and obnoxious call centers and ineffective phone techs who simply read a prompter versus speak from a position of knowledge, Daniel was prompt, professional and effective. I highly recommend this service focused company.

Review 132 (2024-10-15 - Rating: 5)
Daniel did a great job! Very professional!

Review 133 (2023-11-17 - Rating: 5)
Colin L. was out to troubleshoot our hot water heater. After a week of confusion and lack of solution from others in the company, Colin was able to come in and identify the problem and fix it. He is professional and very thorough in explaining what he was doing. I will always ask for this tech for anything related to plumbing at Pipe Wrench.

Review 134 (2024-04-24 - Rating: 5)
Colin arrived on time and checked all the issues we had on an inspection report. He spent time explaining what could be done and gave us a written estimate of the costs. He will be back to make all the repairs.

Review 135 (2022-01-19 - Rating: 5)
Called yesterday for an estimate. Made appointment the same day and Corey gave me an estimate and also reviewed some other potential plumbing issues for me. He gave me some good tips. Made an appointment to have my hot water heater installed next day. Spencer’s did an excellent job. Cleaned up good too. It is even an attractive hot water heater.

Review 136 (2024-08-12 - Rating: 5)
Pipe Wrench technician showed up on time and explained what he was going to do. Technician was courteous and worked hard. Hopefully, this visit will fix the problem.

Review 137 (2022-06-17 - Rating: 5)
Our Heat Pump/HVAC was not cooling properly. Unit was 15 years old and needed freon, which was no longer legal/available. The new unit was installed in one day by a great technician, Daniel and an equally professional and knowledgeable apprentice, Trey. From the moment we called to the day of installation completion (which took 12 hours with two techs) it was 8 calendar days. We received a free consultation on a new unit by David, who was so friendly, knowledgeable and he quickly gained our trust in their product and team. We have no complaints at all. Thank you Daniel and Trey!

Review 138 (2022-02-04 - Rating: 5)
First, communication with this company was excellent, best ever. Very prompt in scheduling and dispatching a technician. James was very professional and friendly. Promptly fixed the problem and fixed another minor problem that I had not previously mentioned. The cost was surprisingly reasonable. This company has my respect. They have earned and deserve their very high ratings!

Review 139 (2023-10-02 - Rating: 5)
Daniel was so thorough explaining everything that needs to be done for our basement finishing. He took time to answer all our questions, and we feel great with our decision to go with Pioe Wrench.

Review 140 (2023-09-15 - Rating: 5)
The entire experience was excellent, from scheduling to reminders to repair, to billing. All went great. The tech, Josh, did an incredible job and being thorough, explaining the process, providing options and then the actual repair. Very professional and an enjoyable person. Highly recommend Pipe Wrench.

Review 141 (2024-07-03 - Rating: 5)
Daniel was very timely, well spoken and explained everything thoroughly. Answered all our questions and did a great job.

Review 142 (2024-04-02 - Rating: 5)
Jeremy was great, explained everything well and gave options on fixing the problem. Very pleased with him and the team at Pipe Wrench

Review 143 (2024-05-02 - Rating: 5)
Daniel was knowledgeable in recommendations to repair the leak. He has good communication and customer service.

Review 144 (2022-02-10 - Rating: 5)
Expert analysis of proper valve placement to fix new shower control valve. Immediate solution determined to fix leaking water plastic plumbing fitting. Excellent diagnostic skills. Very informative regarding future maintenance necessities. Very reasonably priced. Extremely pleasant. Would definitely use in the future. Very happy with every aspect of the service call.

Review 145 (2023-09-18 - Rating: 5)
Very punctual, they get someone out quick and my technician was very helpful -- we discussed options for my issue, which was going to be quite an intensive fix. The tech was honest but was more than happy to explore alternative options.

Review 146 (2023-09-28 - Rating: 5)
Collin is very professional and did an excellent job at my house. In fact I requested him because he also did an excellent job for me on a previous project.

Review 147 (2023-08-29 - Rating: 5)
Mr. Crandell was very kind, knowledgeable, & professional. He was easy to converse with, shared life experiences about his family, which made me feel right at home during his visit. Hes a keeper!

Review 148 (2022-06-22 - Rating: 5)
Pipe Wrench answered my call after hours on Tuesday. They took my information promising a call the next morning. At 8am I got a call, a service was set for 11am...they came at 10:45. Fair pricing and immediate service followed. I live out of town and this was all done without personal interaction. Professional, trust worthy, and completely competent is how I would describe the entire interaction.

Review 149 (2021-11-01 - Rating: 5)
Our tech was Craig Rose, and he was great to work with. Very upbeat and pleasant personality. When we use them again (which I am certain we will) I hope he is available, or someone with a similar attitude. Didnt treat us like we were a hassle or act like his job sucked, which is too common these days. Recommend them.

Review 150 (2024-08-30 - Rating: 5)
He was very professional and explained in detail as to the repair needed.

Review 151 (2024-12-19 - Rating: 5)
Very happy with the work Cory performed!

Review 152 (2025-01-03 - Rating: 5)
Great experience! Very detailed!

Review 153 (2023-06-22 - Rating: 5)
Noah, arrived on time. He was very professional in his approach to us when he arrived. Explained the steps and process of what he was going o preform. Definitely will request him and your company for any future visits.

Review 154 (2021-12-02 - Rating: 5)
Jeremy from PipeWrench was great. First he inspected the project and then he reviewed the proposed work to be done with me. As he completed portions of the work he explained what was done and why. They took great care to wear shoe covers and put down tarps to protect my carpets. When the project was finished he showed us everything and answered all our questions. The whole process was smooth start to finish.

Review 155 (2022-07-26 - Rating: 5)
Trey showed up on the same morning that we called for help. He was able to fix our issue quickly and efficiently. He patiently dealt with our home warranty company to assist with a claim. Really appreciate the quality and timelines of service!

Review 156 (2022-02-22 - Rating: 5)
I called them yesterday morning due to my water heater leaking everywhere. They had Dave come out and inspect it and give me details on cost to replace it. And today Tyler and Josh came out and installed my new water heater in less than 2 hours. With all the work going around I expected it to take a week or more, but this is fast and efficient service at a reasonable price. Highly recommended company.

Review 157 (2024-05-10 - Rating: 5)
Team was professional and did very good work. 2 water heaters installed.I highly recommend Pipe Wrench

Review 158 (2021-10-18 - Rating: 5)
Service tech was very punctual, polite and knowledgeable. He was efficient in his work was here and completed installation under an hour. He was very informative to me about the water heater’s operation and made recommendations that will be helpful in the future.

Review 159 (2024-01-03 - Rating: 5)
I found Kellan Weleski and Jeremy Finnegan to be friendly and knowledgeable. Both of them explained everything clearly and answered all my questions to my satisfaction. I could recommend them to anyone who needs a good technician.

Review 160 (2022-06-18 - Rating: 5)
Jerin Kaldenberg was awesome! He showed up on time, thoroughly explained our options for repair/replacement of some shower/tub plumbing, and did a fantastic job on the actual work. I was especially pleased with how neat and tidy he left the work area. Great job. Highly recommended.

Review 161 (2022-12-12 - Rating: 5)
Noah, was a very kind and knowledgeable professional. Very courteous of our home, kind to our animals and efficient with his work never cutting corners and always making sure a thorough and complete inspection was completed to keep my family safe and warm.

Review 162 (2024-11-04 - Rating: 5)
Knowledgeable person.. diagnose the problem told me the solution.. went to work. had everything taken care of in less than 90 minutes..

Review 163 (2024-09-20 - Rating: 5)
I recently had Kellen look at a clogged drain that my tenant said was starting to back up in the kitchen sink of the condo that I own. I called Pipe Wrench and they came out the next morning. Kellen was very professional every step of the way. He texted when he was on the way and called me with updates on the problem. He ended up having to come back the next day because he didn’t have a tool that was required to fix the clogged drain. My tenant was very happy with his demeanor and professionalism. I will always call Pipe Wrench when I need plumbing, heating or cooling park lens solved. I highly recommend them.

Review 164 (2023-07-03 - Rating: 5)
There’s water, water, on the floor.My water heater works no more.“Call the plumber,” my wife said,While my heart filled up with dread.“This will cost a leg and arm!”I worried, full of great alarm.But, alas, my fear was for not.Cory arrived with a plan and plot.“Here’s your quote!” he said with a smile.I looked at the number and thought for a while.“This is not bad,” I thought with great joy.“I still have money to buy food for my boy!”And so, we asked Pipe Wrench to replace the old one.Soon we will have water to bathe our young son.

Review 165 (2022-01-21 - Rating: 5)
Ive used Pipe Wrench Plumbing and Heating on several occasions over the last couple of years and have always been impressed on the service I have received and the quality of the employees that help make the company what it is. Just had Jayme over yesterday to help with a drain line issue. He was on time, very professional, helpfully and to top it all off, a really nice guy. Its people like Jayme that puts Pipe Wrench on the top of my list when I have any plumbing, heating or AC issues. Keep up the great work, people really do notice.Paul G.

Review 166 (2021-12-13 - Rating: 5)
I called around 8 AM and was told that someone would call me back in about an hour. At approximately 9:15 I got a return call from the dispatcher. I was given a window from 1PM to 7PM for my service call. The plumber, Bobby Merritt, came around 2PM. He was pleasant, professional, and neat. He gave me a price and then bought the specific toilet I asked for. He installed it in about an hour. He was very neat and fastidious. My bathroom was clean when he left. My new toilet is guaranteed, as is the labor. I would recommend Pipe Wrench to my friends. Bobby did exceed my expectations.

Review 167 (2024-08-30 - Rating: 5)
Peofessional from start to finish. Very pleased with the service I received.

Review 168 (2024-05-11 - Rating: 5)
Great experience! Technician gives you knowledge and options so that an educated decision can be made by the homeowner.

Review 169 (2024-10-29 - Rating: 5)
We had a problem with our air conditioning. He was prompt and was very thorough. I would definitely recommend.

Review 170 (2022-07-18 - Rating: 5)
We had Jesse as our tech that did the maintenance on our HVac system. He was thorough & competent, explained our options, then did a great job. He was very polite & respectful of us and our property.

Review 171 (2022-06-14 - Rating: 5)
Contracted to disconnect a gas appliance and cap the existing line. Good communication before arrival, arrived on time, and quoted the work with several options before starting. Completed the work after a quick trip to get a needed part. Job was a little more expensive than expected, but I am happy with the result.

Review 172 (2022-01-13 - Rating: 5)
I have been having some issues with roots in my sewer line. I have used them twice now to unclog and camera scope my sewer line. Bobby and Devan have both been super responsive, informative, and are a pleasure to work with. I would recommend them to anyone.I will update my review if I have them do more involved work, such as replacing effected pipes.

Review 173 (2021-12-22 - Rating: 5)
Bobby did a fantastic job today and was as nice and informative when I asked the many, many questions. Great employee and very knowledgeable as well.Josh did great work and was super nice and informative regarding my HVAC system’s pros, cons, features and performance.

Review 174 (2024-11-17 - Rating: 5)
Stephen and his Crew are top notch were there and explained everything and took care of me and our home. I couldnt be happier.Chris came out and have to move some electic was good.Kyler who came out last Saturday was fantastic. We had another company out and I did not feel real comfortable with them signing on the line but Kyler spoke to me and made it clear they were here to take care of the issue, nothing more, nothing less.PWP was referreed to me by a good friend and now, PWP will be the first call everytime for all my plumbing needs. People do business with people, they like, know, & trust. I know these guys now and I like them and trust them. Keep up the good work PWP!

Review 175 (2024-08-07 - Rating: 5)
Pipe Wrench has been my go to company since I bought my house in 2020. The technicians are always knowledgeable and will answer any question. They are quick and efficient and as a night shift person they are quiet when they work. If you’re not using Pipewrench for your heating cooling and plumbing needs you’re getting ripped off.

Review 176 (2023-08-02 - Rating: 5)
Daniel was just great- knowledgeable, friendly, courteous. I could not recommend him or Pipe Wrench Plumbing Heating & Cooling more... true professionals with a very sophisticated communication system

Review 177 (2021-10-11 - Rating: 5)
This company handled a leak repair, and then replaced my old copper pipes with pex pipe. From my first contact with Andrew they were professional and knowledgeable about my issue. The pipe was patched the same day and the replacement pipe was done on the day scheduled. The service men (Ryan and Jerin) were on time, and completed the work as promised. Would highly recommend this company because of their trustworthiness and competence.

Review 178 (2022-06-17 - Rating: 5)
I called on a Wednesday after noon and they had Nate out Thursday and the problem was fixed in one visit. I live outside Knoxville and had to send a professional to my parents house because I suspected there was a small gas leak around the oven and dryer, although my parents were being stubborn and said everything was fine. Nate and the other folks I talked to understood my situation and were kind and professional. He found and fixed a leak behind the dryer and advised us on what to do regarding the aging appliances. I would certainly use Pipe Wrench Plumbing again and I now have peace of mind on this issue because the work he did has a 5 year warranty.

Review 179 (2024-01-23 - Rating: 5)
I was impressed with how knowledgeable and thorough Daniel was. Ive had excellent care with Pipe Wrench and Ill be using their services for from now on.

Review 180 (2022-06-24 - Rating: 5)
Had to have toilet re-installed after floor refinishing. Appointment was made easily/conveniently, the plumber who was very professional showed up on time, explained what will be done, provided estimate, and then completed job quickly and efficiently without leaving a mess. Have used them several times in the past and will continue to use them.

Review 181 (2023-08-10 - Rating: 5)
I have not yet decided to work with Pipe Wrench but I can say that if their work is anything like setting up a meeting with them, then I would be comfortable doing buisness with them. Easy to setup meeting and they were on time.

Review 182 (2022-08-12 - Rating: 5)
Craig Rose was amazing, he was clear and concise with what he was doing. It was very timely, he was also very personable and put us at ease. Pipe Wrench texted us a picture before he came out and let us know he was on the way. 10/10

Review 183 (2021-11-05 - Rating: 5)
This company employee Jayme Jeskie was very professional and quality of work was above all others. Jayme that performed the work was very nice, professional and arrived on time with a smile on his face ready to go to work. He explained what he could do and the price it would cost.

Review 184 (2021-11-18 - Rating: 5)
Craig was very friendly, knowledgeable and answered all my questions. He always made sure I understood what he was talking about. Gave me several options to solve my problem. Since this was an older home, he had his supervisor come to check out the situation. Matt was awesome also.

Review 185 (2021-11-27 - Rating: 5)
They replaced a faulty UV air purifier, under warranty, without trying to sell any additional items or services. My HVAC maintenance was conducted in a professional and courteous manner - with some friendly banter along the way. Josh did an excellent job!

Review 186 (2024-05-17 - Rating: 5)
The techs are always polite and knowledgeable. We have always had great experiences with Pipe Wrench!

Review 187 (2022-02-24 - Rating: 5)
Josh did an excellent job repairing my HVAC unit, explained everything that he was doing and tested all the equipment before he left to make sure everything was running smoothly. I have used Pipe Wrench for a couple of years now and they always do a thorough job whenever I need them.

Review 188 (2022-10-18 - Rating: 5)
I had a quality experience with Pipe Wrench and would recommend them to help for anyones plumbing.Since moving into our house 5 years ago, the house has had major plumbing issues. I have worked with 3 other plumbing services in town over the past 5 years and have dealt with a toilet leak, 2 emergency calls for pin leaks in old copper, and then a re-pipe.Tbh, all the services I have used were efficient, and knew how to solder copper or make connections in pex well. In prior experiences, having someone care about my house has always been a missing ingredient. And the experience with Johnny with PW showed alot of care toward my home! This place is where my family lives, and that care has blown all the other services in town out of the park!!The call was not an emergency and was for a faucet install switching out 30 year old hardware. Arrival was prompt and before the install we walked around checking the existing plumbing and found 2 leaks that I had not noticed and he was able to fix them on the same day. Having dealt with emergency calls in the past I was happy to fix these issues before they got worse.While this call was not the biggest emergency or biggest job in the world, the care shown was next level.Honesty, respect, communication all were 5 stars. Great service. Please keep it going PW. Thanks again Johnny.

Review 189 (2024-07-15 - Rating: 5)
Daniel is a very nice, pleasant young man and easy to communicate with

Review 190 (2023-10-18 - Rating: 5)
Daniel Rakowski was very professional and explained the options that were avaialble to replace my hot water heater. A very pleasant experience.

Review 191 (2022-06-23 - Rating: 5)
So today we completed our plumbing work with Pipe Wrench. After some initial scheduling issues, the extensive problems were being addressed. I cannot express my thanks for my work crew. What a great job they did. The clean up was immaculate. We took plenty of before and after photos to document the repairs. Good work is not cheep, and cheep work is never good. The warranty coverage is another reason we went with Pipe Wrench. As with all contractors problems will arise. The sign of a Great Contractors, is how its addressed, solutions and affordableilty....you work together to address your needs.We happily give 5⭐️⭐️⭐️⭐️⭐️ for Serivce, The work crew, Mark, Dave, Jamie, Dillions x 2 . Pipe Wrench PHC is our Contactors and Highly Recommend Them for Any, Plumbing, Heating & Cooling needs. S. Daly 🍀 6.21.22

Review 192 (2021-11-27 - Rating: 5)
I called Pipewrench because I saw the van in a neighbors driveway and it was at the top of my mind when trying to figure out whom to call.. We do a lot of work on our own, but wanted a professional when dealing with our gas powered HVAC system. We feel very fortunate to have called when we did. It could have had a tragic ending if wed have waited. From the first call, I was impressed. Same day service, continuous communication, prompt arrival, knowledgeable and efficient evaluation, friendly and personable. I couldnt have asked for more from a company. From past experiences, I tend to expect the worst in tradesmen, but I was pleasantly surprised and would highly recommend Pipewrench. To Be Continued regarding a quote for a new system and install...

Review 193 (2024-04-10 - Rating: 5)
Daniel Rakowski is such an asset to your company. He was so knowledgeable, professional, courteous, and informative. 👏