Knoxville Plumbing & Drain Cleaning

Photo of Knoxville Plumbing & Drain Cleaning

Located in Knoxville, Tennessee

Address: 6283 Clinton Hwy, Knoxville, TN 37912, United States

Phone: +1 865-622-3905

Rating: 4.7

Services

  • Identifies as veteran-owned
  • Identifies as women-owned
  • Online estimates
  • On-site services
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-08-01 - Rating: 5)

    Knoxville Plumbing was great! It wasnt an emergency, but I got a same day appointment. I received a call letting me know they were on their way. I even received a text with tracking available. Zak & Landon were awesome! They were very honest about our issue and highly recommend them!

  • Review 2 (2024-02-04 - Rating: 5)

    Aaron Tatum was very friendly and professional. He did a great job replacing our shower pipes and valves. He cleaned up and our shower works great. Fixture looks very nice. Knoxville plumbing has done a lot of work in my house and Id recommend their work any time.

  • Review 3 (2023-03-14 - Rating: 5)

    We appreciate Kenny & Landon’s quick and efficient repair to our rather complex plumbing leak. They work well as a team and were very respectful and cleaned up nicely on completion of the job. The office communication is superb.

  • Review 4 (2024-02-19 - Rating: 5)

    Great company! Aaron came out on a Saturday and he diagnosed the plumbing situation with our home (older) home and gave us an estimate and explanation of what needed to be done. He is very thorough and honestly does a terrific job!

  • Review 5 (2019-11-14 - Rating: 5)

    Knoxville Plumbing has now done 2 jobs for my family and they were both positive experiences. We decided to sign up for their VIP Club and it helped save us some money. They even honored an expired (by only a couple of days) coupon.Daniel was our plumbing technician and he was on time, communicated what he found in a way to easily understand, left to retrieve a part and returned to complete the work. Daniel did a very thorough review of all our plumbing, did everything he said he was going to, and overall did a great job! I had a very good experience and could solidly recommend Knoxville Plumbing and Daniel H.

  • Review 6 (2019-04-21 - Rating: 5)

    The receptionist, Janet, was very pleasant when I called to set up my appointment. She was able to get me in the morning I was off. She also called me the day of my appointment to let me know the technician was on his way. Excellent customer service by her.The technician, Ben, was outstanding. He was on time and got my servicing done promptly. He did a total inspection of my house and explained what needed to be done and what the cost would be. I had him do an additional service while he was here. When I need to use Knoxville Plumbing again, Ill be requesting Ben to do the work. Hes very, very good at his craft.

  • Review 7 (2018-08-27 - Rating: 5)

    We had a great experience working with Knox Plumbing. Jonathan was our service tech, and he was professional and polite. The customer service team was quick about rescheduling our follow up appointment and gave us a variety of times that fit our schedule. We will definitely use them again if/when needed!

  • Review 8 (2020-08-13 - Rating: 5)

    I called Knoxville Plumbing hoping to get on their schedule to come fix a drainage problem and I was very happy when they were able to come out that day. We talked about the issue and then set a time for the following day to repair the drain. Both Tim and Jordan were friendly and smiling all the time. The seemed to love the company they work for and were proud of their work. They fixed our problem and were very professional about it. I was happy to see they even put down a rug in our kitchen to catch all the shavings from the pipe they were fixing. They cleaned up and made sure we were satisfied with their work before leaving. We will use them again in the future and even signed up to be in their VIP Club to get a 10% discount on all of their future work. Thanks again, guys! We appreciate you!

  • Review 9 (2016-08-04 - Rating: 5)

    This is the second time Ive used Knoxville Plumbing and both times my experience has been great. I typically dont write reviews, but in the interest of supporting the service man Josh I decided to write this review. I called KP around 8am to let them know I had a water main break. Both individuals on the phone were very friendly and let me know what to expect within the next couple hours. They even asked if I had plans that Sunday so they could plan the repair services accordingly. Josh showed up on time and looked over the damaged line. He then discussed repair options with me including the pros-and-cons of each, and expected cost. In the end we decided the best option was to do the more involved repair to make sure it was done right. This is not something you would expect from an emergency repair call on a Sunday morning, in the rain, and digging up water lines in 90+ temps. Very professional, highly skilled, customer satisfaction driven employees and service. Even after spending hours working on the water main, Josh took the time to inspect a couple items in my home and provided me with cost estimates for future upgrades/repairs. Great service company that I highly recommend and will continue to use for all my plumbing repairs.

  • Review 10 (2019-07-05 - Rating: 5)

    We were very pleased with Knoxville Plumbing and their service technician, Austin. The customer service department for scheduling and coordinating services was actually a pleasure to work with - a refreshing change by todays standards. Austin came out and was prompt, professional, and extremely helpful. The quality of work and service led us to sign up for their VIP club and a follow up call to schedule inspection was handled as well as our initial experience. I would highly recommend this company and technician.

  • Review 11 (2016-04-11 - Rating: 5)

    We have been members with Knoxville Plumbing for some months now. Here are a few highlights:1. Regardless of when we have called, the service representatives have been helpful and endeavor to get us synced up with a technician quickly.2. Every technician that has come out has been very knowledgeable, efficient, and kind. They have been courteous to family and friends, while still maintaining professional conversation.3. Up front pricing is very nice to have. I dont have any surprises and know exactly what it will cost me before the work is performed.4. They have gone above and beyond in the couple of times that I have asked for help by giving advice on how to prevent them from having to come out again. The customer education is very empowering and I appreciate knowing how to better take care of my plumbing myself.All in all, I have had a great experience with Knoxville Plumbing and I would and have recommended them to others.

  • Review 12 (2019-03-06 - Rating: 5)

    Daniel and Knoxville Plumbing are great, prompt to meet your need, and very professional. Due to an emergency leak of the hot water heater, I called at a time which was later in the day. Daniel arrived before the time scheduled to arrive, diagnosed the problem, gave options and cost estimates, and answered all my questions with ease. He was supportive to my needs and immediately went to work with the assistance of an apprentice. Daniel was professional, friendly, and displayed an excellent work ethic. Daniel and the apprentice worked well and complemented the work progress as a team. The work was of quality and very thorough and completed in less time than estimated! The cost of the project was reasonable and less than I personally thought it would be!I highly recommend Daniel and the services of Knoxville Plumbing for your plumbing needs!

  • Review 13 (2019-12-14 - Rating: 5)

    Quick response and great communication. This time we had a late night emergency and they were able to be at our house within 1/2 hour ( thats fast ). Austin as great, even though it was after hours, fixed the problem and explained what was wrong. The pricing was more than fair for after hours call. We have used Knoxville Plumbing several times for different problems and he results have always been he same==friendly/ fast/fair and fantastic.

  • Review 14 (2018-01-18 - Rating: 5)

    I will never use another plumber. Knoxville Plumbing showed up to our house on time. They called 30 minutes before arrival and sent a text message with a picture of the technician that would be helping us. His name was Josh T. He was fantastic. He was very professional and answered all of our questions. We were quoted a price before he began work and the quote was 100% accurate. My wife and I were very impressed. I’m not one to leave reviews, but our experience was so fantastic I had to. Thank you Knoxville Plumbing and Josh T. We will never use anyone else.

  • Review 15 (2020-01-09 - Rating: 5)

    I cannot recommend this company highly enough! Janette in scheduling was so helpful and informative, and got someone out to my emergency situation within hours. I got a text with the name and photo of the plumber coming, who arrived on time, in a professionally marked vehicle and uniform. Daniel was kind, clean, and took care to explain everything he was doing so we felt like we could make an informed decision about the project. He went above and beyond and was done quickly---he even swept the space when finished! Dont waste your time calling anyone else---these guys are legit!

  • Review 16 (2019-05-22 - Rating: 5)

    I cannot say enough about how good this experience was. Ben was professional and cordial, hard-working and thorough. This turned out to be an all day job, and he made sure that everything got done, and that it was done efficiently and correctly. The results are terrific. I never felt pressured to go in any particular direction with how much work was done, and with which brands were used. It was such a collaborative process, which I tend to need. Good financing terms, too! Im pleased and grateful to have used Knoxville Plumbing.

  • Review 17 (2019-10-11 - Rating: 5)

    I had a water leak on my side of the meter. I called Knoxville Plumbing and Sam S. was at my house within 30 minutes. Sam was very knowledgeable about what was going on and how to repair the problem. Sam told me the total cost before he started. He was kind helpful and thorough. I will definitely use this company again. I appreciate Sam for what he did and how pleasant he was. Thank you Sam you were amazing and I appreciate your help. Knoxville Plumbing rocks.

  • Review 18 (2017-04-25 - Rating: 5)

    VERY VERY Highly recommend. This is the most professional plumbing company I have ever had the pleasure of dealing with. I had a problem with my home plumbing on Sunday. I didnt think I would be able to get anyone out on a weekend. I called multiple plumbers with no response. I then called Knoxville Plumbing and they were extremely courteous and said that they could have someone out that evening. They didnt even charge me any extra for coming out on a weekend! The technician was so very nice and helpful. He really knew his job. I was amazed at their work and customer service.

  • Review 19 (2017-10-05 - Rating: 5)

    Met with John W today. He came to address a concern. Not only did he take care of making the adjustment that I needed, he spoke with me about some other helpful, cost efficient options for other beneficial updates. I received the call ahead that John was available early, and he showed up promptly ready to help me. Im extremely happy with all of the services provided by Knoxville Plumbing. From the ladies, Brittney and Amber, on the phone, to the techs who visited, everyone is professional and very personable. I highly recommend their services!

  • Review 20 (2018-09-20 - Rating: 5)

    Absolutely phenomenal service! We had Daniel come out and he did such an incredible job. He genuinely cared and stayed as long he needed to in order to get the job done.This is our second time using Knoxville Plumbing and they have exceeded our expectations. They never make conversation awkward and don’t make you feel out of place in your own home. Great job.

  • Review 21 (2017-11-18 - Rating: 5)

    I cannot say enough good words to describe our experience with Knoxville Plumbing. Robert, Rick, and Quinton were working in our house for eight days putting the new PEX piping which replaced our copper pipes and I am just so impressed. They are hard working, honest, and pleasant to work with. We met with Bret before the project started and he did a wonderful job thoroughly explaining to us what to expect and answering all our questions. Bret also helped install the water filtration system and for a few days now we have been so thankful for the significant change in the quality of our water. I would definitely recommend this company to anyone.

  • Review 22 (2019-11-27 - Rating: 5)

    The day before Thanksgiving, the pipe coming out of my water heater has a pinhole leak in it and has water spewing out. I called a few different companies, but Knoxville Plumbing was the only company able to see me for the rest of the week without an outrageous service charge. Jeff Harvey came out to fix the issue, and he was in and out within about 45 minutes. He was very friendly and explained the issue with incredible detail. The work looks fantastic, and I can sleep well at night. If Jeff comes to your door, you know that youre getting quality work!

  • Review 23 (2019-06-20 - Rating: 5)

    I had a bathroom faucet that would not turn off. I called the last plumber I used but they couldnt get to my home until the next day. I happened upon Knox Plumbing by Google searching for Scotts. Im so glad I did. They got David over to myself in record time. He was very knowledgeable and friendly. The issue was fixed very quickly and I even signed up for their VIP program, which is extremely affordable and offers discounts for any future plumbing repairs. HIGHLY recommend!

  • Review 24 (2020-08-31 - Rating: 5)

    Knoxville plumbing/HERO Services was great!! My poor tech....I kept finding issues and he kept smiling and fixing them. He also was very kind as I had to deal with my horrible warranty company.The major issues were fixed quickly (main drain line leak and gas leak) as were the more minor issues (Toilet rocking and supply line leak) I discovered while he was present.Prices are higher than most other companies I spoke with but the company was able to get to me quicker.

  • Review 25 (2019-05-08 - Rating: 5)

    First, start with the visit to the office. The young lady at the desk was extremely helpful and gave us valuable information that allowed us to make the decision to go forward with Knoxville Plumbing. The day of the service, Ben was running late. Brittany called and informed us that this was happening. We were happy to have Ben to contact us later that day when he completed the previous service. When Ben arrived, he announced himself, gave us a card, and ask questions. We were pleased with his introduction and moved forward. My husband showed Ben the issues and Ben determined what was needed. After much discussion, Ben completed the work, made sure we were happy with the work. Then he discussed possibilities for the future and reminded us to call if anything happens to the work he did. Brittany and Ben were extremely helpful with our problem and it was fixed. Thank you to both of you for a fantastic job well done!

  • Review 26 (2016-05-21 - Rating: 5)

    Doug with Knoxville Plumbing did a great job for us. He was extremely professional. He explained exactly what he would do for what price before starting on our repair. He worked quickly and efficiently until the job was completed. He was very respectful of my wife and I, and took the time to be very sweet to our little girl.We always us Knoxville Plumbing, but next time we will request Doug.

  • Review 27 (2019-11-23 - Rating: 5)

    I had a hard time choosing the right plumbing company because I had a major and expensive repair to to at home, which required to leave the plumbers in my house for 1-3 days while I was absent. From all the options I evaluated, Knoxville Plumbing were the most professional and upfront with the cost and they did the repair timely. I recommend their service.

  • Review 28 (2019-11-14 - Rating: 5)

    Excellent response time. Called in the morning and Knoxville Plumbing rep was here by 2:15. Very informative for us. Ben explained everything as he did repairs and was very friendly and easy to work with. We now have found both our plumbing company and specific plumber. Would give more stars if possible.

  • Review 29 (2019-06-01 - Rating: 5)

    Ben was AWESOME and extremely helpful! Tyler was also very nice and professional. Super professional and personal which is hard to find these days. Pricing was great and the VIP membership was too good to pass up. I would recommend these guys to anyone, they did an amazing job!! They also explained everything and showed me everything before they did any work as well and did a full courtesy inspection. Loved my experience!

  • Review 30 (2015-09-21 - Rating: 5)

    Never experienced a plumbing company so ready to serve! Shaun arrived within 30 minutes of when I called and spoke with Liz. They are very quick to please, and do excellent work. They made me feel comfortable and appreciated, unlike some former plumbing services I have dealt with that had bad attitudes and didnt really seem to care. I highly recommend Knoxville Plumbing to anyone that needs help with any type of plumbing needs!

  • Review 31 (2016-03-09 - Rating: 5)

    The plumbing services I am rating was done for my friend Louise, who lives in Knoxville. The service tech Shaun, was a most pleasant and friendly person. He was very knowledgeable, discussed everything he planned to do, told us all the options, worked in a very timely manner and done a great job. My friend was so pleased with the job, the tech and even the price. It is hard to find a dependable plumber. I think we have found one. We would highly recommend Shaun and Knoxville Plumbing.

  • Review 32 (2019-06-09 - Rating: 5)

    Second Review in 6/2019: Daniel came to fix a leaking water main right next to our water meter, but unfortunately on our side o fit. He did great work, was personable, friendly and so many other nice things. Knoxville Plumbing will not be the cheapest quote you get for service... but you get what you pay for. Techs go the extra mile to leave your house/yard clean. 25 year warranty on work performed. Worth the cost!!Original Review in 7/2016: Doug was a super friendly technician who came to our house to fix a badly leaking ice maker outlet in the wall. Work was done quickly and professionally. I was impressed that he put plastic booties on to protect our floors. Knoxville Plumbing is far from the cheapest service in town, but you get what you pay for in this case.

  • Review 33 (2020-08-07 - Rating: 5)

    This was my first time having this company come to my home. They were able to come the same day I called. Mine was not an emergency, but I was made to feel like it was important to correct and get things back to normal. Both were very pleasant, professional and informative with every question I had. The area they worked in was neat, and they were diligent to clean up as they finished, which I greatly appreciated. Overall, it was a great experience, and I would call them for any plumbing issue in the future. Thank you for a job well done and quick response.DS Knoxville TN

  • Review 34 (2019-09-14 - Rating: 5)

    Moved in to a new house and there was a problem with the water pressure. Googled local plumbing companies in my area and this one was listed in the top few. Used the online scheduling system to book the first available 8am appointment 2 days later. Got a call the next morning around 10am from Janet informing us that our selected time was unavailable, but that a service technician could be available immediately to help us with our problem! We were so happy about the fast service! We were informed that there would be a $69 service fee for the tech to assess the problem and that we would get a detailed estimate of all possible repairs before anything happened. Janet was very polite and gave us a brief rundown about what to expect when the service technician arrived.I really liked that immediately after hanging up with Janet, we got a text from Knoxville plumbing showing a photo of our service technician Ben and a real-time map of where he was located and how long it would take to get to us! Ben was only 15 minutes away, and upon arrival was very polite, and asked us questions to pinpoint our plumbing issue. We watched a short informative video and were given a detailed estimate with a couple options before proceeding with the work.Ben replaced our pressure regulating valve and shutoff switch in our crawlspace in like 20 minutes. Zero mess was made. Ben was very fast and professional. He checked all the water fixtures, toilets, shower, etc. to be sure everything was working properly before leaving, and explained to us what we might expect to repair or upgrade in the future. He made us feel really welcome just having moved to Knoxville from out of state.Im so happy we went with Knoxville Plumbing! Were going to sign up for the VIP membership in the near future, its a really good price and will definitely give us some peace of mind in our new home.

  • Review 35 (2019-04-18 - Rating: 5)

    We had a very complicated problem with our plumbing and had many repairs in the water lines. We had a wonderful experience with Daniel fixing our very complicated problem, he was very nice and obviously a fine Christian man and extremely knowledgeable. Definitely would call this service again.Thank you Knoxville Plumbing and Daniel for a great job.From Nancy and Mike Burros

  • Review 36 (2018-12-13 - Rating: 5)

    Recently we have experienced several plumbing issues including some remodel installation. Knoxville Plumbing did excellent work. Before any work began, I knew exactly what was needed and how much it would cost. They are efficient and keep their work areas clean and clean up when the work is complete. They are careful to ensure they don’t damage any items in or near their work area. They guarantee their labor and installation and their service technicians are friendly and courteous. If you need a plumber, I highly recommend Knoxville Plumbing.....you will be extremely pleased with their work!!

  • Review 37 (2019-06-19 - Rating: 5)

    Patrick and Pickett did an outstanding job today! They arrived on time and were very courteous and professional. They determined what the problem was and fixed it. They explained the process every step of the way and answered every question my husband and I had. It was our first time using Knoxville Plumbing, and after working with Patrick and Pickett, we will definitely call Knoxville Plumbing for all of our future plumbing needs.

  • Review 38 (2018-12-03 - Rating: 4)

    Knoxville Plumbing did a good job repairing my dripping faucet. They guarantee their work with a 1 year warranty, which is nice to have. The diagnostic fee was $69 and the fee to do the job was $259 so a total of $328 for the job. I gave a four star because I thought the total was a little high, but I still chose Knoxville Plumbing for the job because of their reputation and 1 year warranty. I would recommend Knoxville Plumbing to my friends and family.

  • Review 39 (2019-01-19 - Rating: 5)

    Trey my technician was great! He fixed my plumbing and explained ahead of time what he was going to do and gave me the price for his service. He also cleaned up after himself and was very courteous. I highly recommend Knoxville Plumbing.

  • Review 40 (2020-03-12 - Rating: 5)

    I had a water leak I discovered Sunday morning, looking for a plumbing company on the internet I came across Knoxville Plumbing. They had numerous good reviews so I gave them a call, said they would have someone there between 2 and 4p.m.The Technician (Patrick) was there at 2:05p.m., very courteous and professional. He told me what work would need to be done and the costs to me upfront.Repair was done in a reasonable amount of time and for the price quoted. More than satisfied, this should be your first choice for plumbing repairs.Tom B.

  • Review 41 (2017-06-16 - Rating: 5)

    Robert Keith with Knoxville Plumbing was neat clean and professional. Above that, he got the job done and did it quickly. He kept me informed through the whole process and even asked permission before entering each area of the home. I honestly could not be happier with the service or the price (a third of what we were previously quoted from a competitor). All around satisfied customer. Thank you Knoxville Plumbing and Robert K!!!

  • Review 42 (2015-01-31 - Rating: 5)

    Doug Kyle supplied prompt and courteous service. After talking with Liz, Doug arrived when he said he would, reviewed our situation with our kitchen sink and gave us an estimate for the replacement of our faucet. He had to return the next day for the installation, was very nice, friendly and installed our faucet in a timely manner. He did a great job, being I am unable to do the work myself anymore. I am very satisfied and will recommend your company to anyone who needs your services. Thanks for the estimate being the actual cost also!!

  • Review 43 (2015-11-19 - Rating: 5)

    Thank you for keeping your employees happy, it makes them better at their Jobs. Young Doug was a perfect gentleman, prompt, clear, courteous, and sweet.He gave me good advise without pressuring me to decide right on the spot. I very much appreciated his candid advise.Now days its very difficult to find a company to trust, so you should be proud to know Young Doug was a good ambassador for your company.I have already recommended Knox Plumbs to a friend.Looking forward to having you do work for me in the future. A new water heater and 3 toilets will be needed soon.Best regards.

  • Review 44 (2020-04-29 - Rating: 5)

    Austin and Jamie came out today and fixed our plumbing issue. They were awesome! They were originally going to come tomorrow but called and were actually able to come out today. Their work was fast and professional...we really appreciate it and will definitely use Knoxville Plumbing again! Thank you so much!

  • Review 45 (2018-07-20 - Rating: 5)

    Jonathan did an awesome job replacing drain lines at my house. He was friendly, informative, hard-working, clean, and quick. Along with excellent service, the pricing was very competitive and he stuck to his original quote. I will be sure to use Knoxville Plumbing again. Thanks Jonathan!

  • Review 46 (2019-03-26 - Rating: 5)

    Daniel was great. He double-checked his work & made sure everything was working 100% correctly before leaving. He thoroughly explained everything to me clearly. And he was very patient with me when I had to keep asking him questions & reminding him of things, because my husband could not be here & kept calling to remind me to remind him of things, even though I knew I didnt have to. When we need a plumber again, I definitely want it to be Daniel from Knoxville Plumbing.

  • Review 47 (2019-04-25 - Rating: 5)

    This company has it going on! I had called on a Tuesday and made an appointment for Thursday. I was pleasantly surprised when someone called Wednesday morning to say that a plumber could be at our home in 30 minutes. That worked for my schedule.I immediately received an email letting me know who would be arriving to do our service and the email included a photo of him (really, retake his photo—he smiles and is much better looking than the photo sent). Jonathan arrived promptly, introduced himself, put on his shoes covers and went to work. I was given an estimate of every bit of the work before Jonathan took it on. He explained what he found and made recommendations as he went along.When he finished the job, he suggested a monthly maintenance regimen that may help maintain the patency of the 50-year-old cast iron pipes.We are very pleased with the service, our new chair-height toilet, and with our recommended monthly drain maintenance program. Knoxville Plumbing is in my Contacts app now, and we’ll call them again when plumbing issues arise (they always do!).UPDATE 4/23/2019-This was a 2nd house call by Knoxville Plumbing, and again they provided stellar service. Pickett arrived promptly and assessed our problems in an efficient manner. We discussed plans of action and timeline. Pickett got the job taken care of and cleaned up his work site.I highly recommend this company and its employees!

  • Review 48 (2020-04-08 - Rating: 5)

    Austin did an amazing job getting our problem fixed. It was a simple fix but he was very professional and courteous. Helped us with getting the VIP package which will be a great service for us. Definitely will recommend Knoxville plumbing to anyone whose needing service.

  • Review 49 (2018-12-21 - Rating: 5)

    Ben L was the lead technician. From the moment I opened the door he was professional, polite and informative. He performed a through inspection of all the plumbing in my home. After assessing the problem with the toilet, he gave a detail explanation of the work to be done, offering several options with different cost levels. The work was done efficiently and no mess was left behind. Wish the family were that neat!This company requires technicians pass a background check and drug testing. Refreshing! I would recommend Knoxville Plumbing & Drain Cleaning and technician Ben L. With Ben was a new technician, Samuel S, who was learning the ropes. He was just as polite, professional and could also answer my questions.Personnel behind the scenes did a great job communicating by phone, text and e-mail. Very important as I have a busy life. Thanks to all. Great company to work with!

  • Review 50 (2019-04-08 - Rating: 4)

    We were really pleased that KP&DC was able to get to us very quickly on a late Wednesday afternoon when we had a very time sensitive situation arise with our bathroom plumbing. Austin is an extremely personable young man and very adept at his job. They were a bit pricey but other than that wed have to give them a high recommendation.

  • Review 51 (2017-06-20 - Rating: 5)

    I took advantage of Knoxville Plumbings spring special to have my plumbing system inspected, drain cleaner treatment applied, and water heater serviced. Rick was prompt and pleasant. He described the process he would perform and we worked together as I accompanied him to the plumbing systems in my home. During the inspection of my 16 year old water heater I decided to replace it. Rick did not push me in anyway toward its replacement. In fact, his focus was on how we could keep it going. However, I decided it was time for a new one. Rick was informative in describing my different options. I was happy to go with the professional water heater available through Knoxville Plumbing rather than buying one at the local brick and mortar store. A bit more money for hopefully 20 years of hot water is a no brainer. Plus it came with a 10 year warranty. Rick went and picked up the new one and installed it the same day. He was thorough and professional. He was also delightful with my children and wife. Thank you Knoxville Plumbing for your excellent service once again!

  • Review 52 (2019-04-22 - Rating: 5)

    Austin came to my house to fix my showerr and toilet in my new home. He is a very respectful and professional young man. He did a very thorough job. When he was at my prevous home last time he refused a tip.. He still would not accept a tip. He is a very honest and honorable man. i have used Knoxville Plumbing for about 7 years and find them to always provide excellent service. I always recommend them when asked about a plumber.

  • Review 53 (2019-12-04 - Rating: 5)

    We have had just bought a house and moved in on November 9th and started having issue with our water, first issue was a leak in the water pipes, and Daniel came out and fix it the very next day after we Called, he did a great job explaining everything.Then we had a clogging Issue and Austin came out to fix it, and did a great job getting it taken care of and explaining things to my husband. He unclouded everything and showed us with a camera. He did a great job working with us because it was under home warranty. Then on Monday Patrick had to come out for the same clogging issue. Because it was same issue there was something bigger going on and Patrick found it that The pies was put in wrong. So every time we flushed It would go down and basically hit a wall and come back up. He did a great job explaining to me by drawing a small diagram showing why and also being patient with me with having to call our home warranty company to get the work approved. All 3 did a great job. I would definitely recommend This company to anyone. They call to let you know they are in their way and they also send a text showing you who is coming so you will know.

  • Review 54 (2020-05-15 - Rating: 5)

    Knoxville Plumbing/Hero is a fantastic company to deal with. Their Tech Daniel came out to unclog our kitchen sink, and did so promptly.Daniel was very Professional, courteous, polite, on time, respectful, thorough, efficient and answered all of our questions. We Highly Recommend Knoxville Plumbing/Hero Tech - Daniel to other customers and wed be happy to have him come back if we need any other plumbing work done. Thank you so much.

  • Review 55 (2015-03-29 - Rating: 5)

    Knoxville Plumbing came out and looked at my blown water line and were able to install a new line on the same day. I paid for 3 plumbing companies to give me 3 estimates and they were in the middle $$$$ but could do the work the same day. Because my broken water line ran under the driveway a few other trades had to get involved and Josh from KP managed all of them well. Very professional, respectful and courteous. If you can have a good experience with a broken water line, I had one with Knoxville Plumbing.

  • Review 56 (2019-12-31 - Rating: 5)

    Josh was very friendly and talked through the work he was doing while fixing the water line leak. He was very meticulous to find the right parts to insure the best quality work. Not were they responsive but it was Christmas Eve Day. I called other that were not willing to come out and do the work that day even though their ads said they would. Josh was even happy to be there so we would have water during Christmas. Thank you Josh and Knoxville Plumbing.

  • Review 57 (2018-09-04 - Rating: 5)

    Professionally done. Josh explained everything that was needed up front and prior to accepting any credit application or service to my equipment and or home. Very informative, up front, honest communication, and smooth transaction process was a plus. I am very happy with all that has transpired and now own the lifetime warranty package. I am glad to have Knoxville plumbing to be servicing my home for my family forever. Thank you again so much Timothy Prucha.

  • Review 58 (2018-06-20 - Rating: 5)

    This company is just amazing. We have used them several times and every time we are satisfied with their work. Josh and Daniel did a great job this week fixing a leak which we though was going to be small but ended up being a 2 day job. They are very professional and kind. Will definitely use them again and recommend them.

  • Review 59 (2019-10-04 - Rating: 5)

    Kub contacted me several weeks ago and informed me that I had a possible leak. I googled leak detection specialist and Knoxville Plumbing came up. Gave them a call and they made me an appointment for the next day. Long story short, they had an opening come up on the same day. Within an hour Austin Warren was at my house. Within another hour Austin had found my leak and fixed it. Very professional. He explained what he found and how he was going to fix it. He also explained some things I might want to consider replacing soon. This is my first time using Knoxville Plumbing and I will use them again.

  • Review 60 (2019-11-18 - Rating: 5)

    These guys are great. Patrick with Knoxville Plumbing was very knowledgable and friendly, did a thorough inspection and repairs, and provided quick estimates for future upgrades without any pressure to buy. Best service and warranties in Knoxville, and the VIP Club membership pays for itself in no time.

  • Review 61 (2019-10-12 - Rating: 5)

    After buying a new home in December 2018 we decided to have our septic serviced to ensure it was empty and clean after it began to show signs of backing up. The diagram of the previous owner was opposite of where the tank was actually located. Austin did an outstanding job and showed a great deal of patience while he located the septic tank. He finally determined it was located partially under the driveway. We had risers put in on top of the tank to ensure we never had to go through the septic pumping problem again. Austin did a great job on only cutting the concrete driveway where he needed to ensure the job was done well. I would like to thank Austin being patient as a couple hour septic pump job turned in to a four day project that included concrete removal and installing new risers on the septic tank. I would recommend Austin and Knoxville Plumbing to anyone in the are needing assistance.

  • Review 62 (2016-07-30 - Rating: 5)

    I had originally cancelled my appointment with this company but later decided I wanted them to come out. I called the same day and someone was sent out. The secretary was very nice and she called to let me know the service guy was on his way. When he arrived ( Jon W.) he was very friendly and came right in and got on the job. Fixed my water heater in an instant. He answered all questions I had thoroughly and explained his company and how they worked. Overall I was very satisfied with this company and will use them in the future!

  • Review 63 (2018-02-13 - Rating: 5)

    Josh T. was very prompt, professional and went above and beyond to assist me with my plumbing issues. I have dealt with two other plumbing companies in Knoxville over the past month and neither one of them even showed up to their scheduled appointments. Knoxville Plumbing squeezed me in the afternoon before my set appointment day, assessed the problem, gave me options to replace my water heater, quoted me and came 2 days later and installed a new water heater. I would highly recommend them to anyone who needs a plumber!!!

  • Review 64 (2017-04-13 - Rating: 5)

    The company I work for required emergency plumbing repair work and Knoxville Plumbing saved the day! We had never tried them before, and the company we usually use was unavailable to help, so I stumbled upon these guys and it was a blessing in disguise! John was super professional from beginning to end and met all of our needs. We will continue to use them from this point on. Thanks John!

  • Review 65 (2016-07-12 - Rating: 5)

    Have used Knoxville Plumbing on two properties with major problems and I have been totally satisfied. The last job they did, was less than the proposal price that I agreed to. How awesome is this!!!!!! Very helpful with understanding what is happening and what needs to be done. Would recommend to anyone. Thanks to John and Robert.

  • Review 66 (2017-03-22 - Rating: 5)

    Josh installed a water heater for us. Did a good job. There was a leak from a joint that we noticed the next day. Knoxville Plumbing sent out a tech to solve the problem that night. No issues since. I would call Knoxville Plumbing for any future plumbing needs. In fact, I will be recommending them to a friend.I was promises a gift card in return for leaving a review. No requirement as to the content of the review, but I want to be forthright.

  • Review 67 (2020-03-10 - Rating: 5)

    Everything about my experience was great! They were very quick to send someone out the same day I called. Patrick was very knowledgeable, friendly and professional. He was thorough with the diagnosing the problem while informing me every step of the way. I Highly recommend them!

  • Review 68 (2017-08-24 - Rating: 5)

    We purchased a home and found a leak on the final inspection just before closing. Knoxville Plumbing was involved from beginning to end. The were always punctual, professional and did an exceptional job with the repairs. I hope to not see them again any time soon, but if I have any plumbing issues, theyll be the ones that get my business.

  • Review 69 (2017-04-23 - Rating: 5)

    Called Knoxville Plumbing to come look at a hot water heater another one of their service providers had installed as now it is sitting in water from heavy rains. Even though I have a sump pump; I was concerned and called them back. This time it was Josh who came out to take a look and he was here within an hour! He then informed me of things that were installed incorrectly and assured me the company would guarantee the work would be redone and corrected this following week; even assured me he would be the one to do it. Hes been here before to fix other issues and I feel confident with his work. Hes extremely professional and in these times, its sometimes very difficult to trust some service providers. Im also a service provider and in my line of work, the trust of my clients is paramount he reflects that and Im grateful. So Many thanks to Josh for being so astute and regarding his work reputation as something to be protected. So far I feel like this company is great one to deal with and willing to take care of their customers.

  • Review 70 (2019-07-16 - Rating: 5)

    Last week Sam and Jeff conducted our first annual inspection as VIP members with Knoxville Plumbing. These men worked efficiently and professionally. It was evident they were skilled and committed to providing excellent service. It was a pleasure and positive experience to do business with Knoxville Plumbing. Thank you!

  • Review 71 (2019-09-07 - Rating: 5)

    Issue:Fully Blocked Drain. Cost: Service call and labor. Approximately $290Time on site: Approximately 60 minutesThe technician, Sam was prompt and courteous. He was knowledgeable and was able to answer all our questions. He was able to resolve the issue in under an hour. He offered long term options that met our needs. The is the first time we have used this company and were pleased with the service. We will definitely use them again.

  • Review 72 (2019-09-29 - Rating: 5)

    Knoxville plumbing was very professional and always kept me up to speed on options I had with our plumbing project. I look forward to working with them in the future. Ben and Jeff were very courteous and well trained technicians. Great to work with

  • Review 73 (2018-01-13 - Rating: 5)

    Knoxville Plumbing was prompt, knowledgable, and worked quickly. Our service tech Rick fully explained what had happened and how he would address it, and double-checked that hed cleaned up after himself at the end. Yes, they are a little pricy, but not terribly so. I would highly recommend them to anyone who wants a trustworthy, competent contractor.

  • Review 74 (2015-09-16 - Rating: 5)

    We have now used Knoxville Plumbing twice. From the time you call to set up an appointment to the even after the service is absolutely one of the best customer experiences. The ladies on the phone are very pleasant and well trained as well as knowledgeable. The appointment reminder and call from the technician the day of to the thank you letter after is all well executed and leaves me knowing we chose the right plumber.

  • Review 75 (2018-01-03 - Rating: 5)

    We could not recommend Knoxville Plumbing enough. We were hesitant about using a plumber that has a service fee just to come out because there are those who give free estimates and are known to be the “cheapest in town”. But, Ben and Hayden were excellent!!! They answered all of our questions, were fast and professional and to top it off, fixed a repair that the “cheap” plumbers did for the previous owners that they recommended. We won’t be using anyone else!

  • Review 76 (2019-11-11 - Rating: 5)

    We are very pleased with Knoxville Plumbing. We have used them for almost 20 years now and have never been displeased with their work and service. Their employees are well trained, very professional, and express a personal interest in you and the work they do. We can highly recommend them to anyone who has a plumbing need.

  • Review 77 (2017-02-01 - Rating: 5)

    I was amazed at how quickly and efficiently Robert Keith was able to find and complete the necessary repairs to get my septic lines flowing. With his knowledge and state-of-the-art equipment, he was able to identify and professionally repair my pipes quickly. I found their service to be professional and very affordable. I was 100% satisfied and will definitely call them for all my future plumbing needs.

  • Review 78 (2019-12-20 - Rating: 5)

    Austin was on time friendly and very knowledgeable. He gave us a price to correct our plumbing problem up front so there wouldn’t be any hidden fees. He was extremely efficient and was thorough. Prices are fair for the quality and timely manner of his work. Thank you, Austin.

  • Review 79 (2020-05-14 - Rating: 5)

    Trey and James provided outstanding and professional service. We are thankful for his hard work and dedication to ensuring that we were completely satisfied with his work. We have used Hero services for a variety of plumbing needs over the past 2 years and we have always recieved the very best service each time. Thank you again Trey and James, we are so happy to finally be rid of our septic.

  • Review 80 (2019-07-01 - Rating: 5)

    Knoxville Plumbing employees are courteous, knowledgeable, and helpful. For three years, my husband and I searched for a reliable plumbing company and finally discovered Knoxville Plumbing! They offer calls to let us know when the technicians will be at our house and provide texts with photos of their technicians for customer safety. Additionally, the technicians keep us informed as they work and ensure we are aware of changes necessary to complete a project.

  • Review 81 (2020-04-20 - Rating: 5)

    Hero Services recently pumped our Septic tank...Fantastic job! From the first phone call, to text/calls our tech was on the way the day service was scheduled, job performed - All professional and courteous! They were on time as promised and did a thorough job. Thank you and we will be using their services for years to come!

  • Review 82 (2017-06-11 - Rating: 5)

    We are very pleased with the service we received from Knoxville Plumbing. John W. was our service tech, he knows what he is doing, very knowledgeable, very professional. No one wants to call a plumber, but if you have to, call Knoxville Plumbing. You wont regret it. John solved our problem quickly and efficiently!!

  • Review 83 (2019-05-16 - Rating: 5)

    Ben did an absolutely outstanding job on a really tough project that we had within our business. He was very professional, up front, personable, and expeditious. The work was not overly expensive for what we got, and I will recommend these guys for all plumbing work from here on out.

  • Review 84 (2019-05-30 - Rating: 5)

    Austin came out to our house promptly after we called Knoxville Plumbing. The company even texted us a picture of who our technician was so we could be assured the person at the door was the plumber. He quickly fixed the problem and the rate was reasonable, including the new part we needed. We did have one small problem afterwards, but when we called back, Austin came out that day and fixed it. We were not charged for the return visit. They advertise satisfaction guaranteed, and they lived up to this advertisement. We were very pleased.

  • Review 85 (2017-10-11 - Rating: 5)

    Ben and Hayden worked on a huge job at my home. They replaced all the pipes in my home, installed a tankless water heater and replaced the pipes from the house to the street. Ben and Hayden were very professional and knowledgeable. They treated my home with respect and answered any questions that I had. They worked smart and completed a 4 day job in 3 days. If youre looking for a plumbing service with hard working knowledgeable techs at a fair price call KNOXVILLE PLUMBING!

  • Review 86 (2020-02-20 - Rating: 5)

    I highly recommend Knoxville Plumbing and Tim R. We had an issue with a leak in a customers slab. We scheduled an appointment and he promptly arrived earlier than scheduled which was fantastic. Tim R. was very professional and friendly. He discussed several solutions to fix the break and exactly how the job will be completed.Jaron

  • Review 87 (2015-06-22 - Rating: 5)

    Liz was super helpful and she was able to get me taken care the same day. Doug came out and explained everything he needed to do and how much it was going to cost up front. He was very friendly and knowledgeable. He fixed me right up!! Its stressful being a first time home buyer but Doug made it very stress free!! I had a great experience and I would recommend them to anyone!!! Thank you Knoxville Plumbing!!

  • Review 88 (2018-10-09 - Rating: 5)

    A great feature of Knoxville Plumbing is that they work evenings and weekends, charging the same rate as normal weekday work. They sent a young man named Jonathan who worked late Saturday afternoon and into the evening to service a very-slow-draining kitchen sink and to install a new garbage disposal. He was extremely polite and professional throughout the process. He explained what he would do and what it would cost in detail, prior to beginning the work. Unlike plumbers from another company whove worked at our home, he was extremely meticulous and thorough in his work and in his clean-up. Though the cost was not cheap, we feel Jonathans work was absolutely first-class and would definitely use Knoxville Plumbing in the future.

  • Review 89 (2016-07-21 - Rating: 5)

    I had a septic backup issue and called Knoxville Plumbing. I called at 9:30 pm and had two plumbing technicians Robert & Daniel at my house by 9:00 am the following morning. They were very courteous and professional. They got to work right away and found out I had a clogged pipe running from my septic tank to the pump tank. They found another issue which wasnt installed properly and put two clean out risers on the tank so it could be accessed in the future. They gave me an estimate before the repair work started and it wasnt a penny more.They worked in the hot sun till evening and finished the job. Everything works great and my system is updated. :)I would highly recommend Knoxville Plumbing and these two technicians. Linda L. Powell Tn.

  • Review 90 (2017-11-30 - Rating: 5)

    My wife and I had them out for a few jobs now, both big and small. They always do good work and are very easy to get along with.Last couple times we had the pleasure to work with Doug. He was punctual, worked quick, was clear on the price, was personable and didnt mind if my dog hung out with him while he worked.UPDATE: Had John come out and work on the bathroom sink (both the drain and faucet). Good natured and got along with my pup. Another job well done.

  • Review 91 (2014-12-12 - Rating: 5)

    Josh came out on a weekend day to repair our shower pipes that had cracked when I tried to replace the seals and caused a leak in the pipes. We were without water so it was an emergency for us. Josh arrived within 45 minutes or so and was able to quickly and effectively repair the pipes. He explained things as he worked to correct the problem. We were completely satisfied with his plumbing work and the final outcome. I would heartily recommend Knoxville Plumbing and Josh to anyone seeking a knowledgeable and reliable plumbing service.

  • Review 92 (2017-01-17 - Rating: 5)

    I am so pleased with my experience with Knoxville plumbing. They kept in touch with me so I wasnt wondering where I was on their schedule. Robert was friendly, professional, straight forward with the price, and fixed my problem without a hitch! I would 100% call again and recommend to everyone.

  • Review 93 (2017-03-19 - Rating: 5)

    We had an unexpected plumbing issue one morning. Josh was quick to get out to shut the water off and was able to fix the issue that day. He was professional and informative. We had a great experience and highly recommend for your plumbing needs!

  • Review 94 (2020-05-09 - Rating: 5)

    Discovered a water main break one day before reopening our business due to an old defective pipe material called BlueMax. Highly inconvenient, but my technician David was fantastic. On site within 1 hour, accurately detected the leak with acoustic technology, prompt estimate for replacing the line, and his crew worked diligently to lay and connect a new line the next day. Great company; I would call them again anytime!

  • Review 95 (2016-12-03 - Rating: 4)

    Brandon from Knoxville plumbing arrived on time , introduced himself ,was very courteous and described the process he would use and would let me know the solution to out tankless hot water outage and cost before he proceeded and he donned his booties and in short order got us going within the standard service charge and pointed out a roofing vent crack that could effect the system in future . We were so impressed we had him repair a shower head while he was there. We would definitely call him the next time we have a plumbing issue.

  • Review 96 (2019-01-13 - Rating: 5)

    Daniel was the tech. who came out and replaced our water heater. He was kind, courteous and professional. He did an excellent job of explaining what he was doing as well as other services that Knoxville plumbing offered. Will no doubt use them again.Don Hubbard

  • Review 97 (2019-07-26 - Rating: 5)

    Knoxville plumbing has been easy to work with. They schedule quickly and send reminder calls and texts. The technicians are very professional and explain what they will be doing before you agree to the work. Both Daniel and Pickett were great to work with!

  • Review 98 (2016-12-21 - Rating: 5)

    Every time I call Knoxville Plumbing, I feel that I am in the midst of a crisis--and everyone, from the person who answers the phone to the technician who comes out to deal with my crisis (which usually isnt as bad as Id thought) is helpful and professional. Brittany (spelling?) took my call and arranged for an appointment then called to let me know when the technician would arrive. And the technician, Doug, was quick to solve my problem and explain what hed done and why. You never want to have a plumbing emergency, but if you do, you should call Knoxville Plumbing.

  • Review 99 (2016-08-04 - Rating: 5)

    Excellent work from John - accurately diagnosed the problem with our toilet, clearly explained what was needed and how much it would cost, and located a potential issue in the water main at the street that KUB might need to address. Was also willing to start with a plan A (inside the tank) and move to plan B (supply line under the tank) if necessary. Plan A did the trick, and a small part of plan B John did at no additional cost - THANKS!Price was not bad - initial $49 diagnostic fee, plus in our case $189 complete internal toilet rebuild (2016 pricing). He had all the parts on his truck except the stopper, which was delivered to the house while he worked. VERY profession and courteous. Also, the office phone support was super-friendly, and let us know when John would arrive and if he was held up on a previous job.A part of the visit is a suggestion of a $10 monthly VIP service to save money on this and future visits plus a yearly inspection, but no hassle when declined.Overall: yeah, I might have saved money with a second rate-plumber, but Im happy to pay a little extra to deal with a nice, courteous, and customer-oriented company and plumber.

  • Review 100 (2017-10-11 - Rating: 5)

    John W and Adam M - THANK YOU for being awesome! In the past Ive always hated having to call a plumbing company or air conditioning .. any type of come fix my problem company. I dont feel that way with Knoxville Plumbing! I get treated with respect, my house is treated with respect. Thank you Knoxville Plumbing :) I am a VIP Club member and just had my yearly service and inspection, I truly believe it was worth it and will continue my membership.

  • Review 101 (2017-06-21 - Rating: 5)

    We had our yearly maintenance on our plumbing by John W. The service rep was on time, super polite, and professionally efficient. He went right to work and made us feel confident with the work performed from servicing the hot water heater to evaluating the piping condition. Great job!

  • Review 102 (2020-01-15 - Rating: 4)

    Very professional, both in setting up the service call and the technician. Explained everything fully. Did the work promptly and effectively, or at least it seems! Invoicing and payment process was easy. Only thing I did not like - charging procedure for investigating leak was a fixed amount, rather high, and even if it was found in short time, still paid high rate. I did not like that. Trip cost was reasonable, and repair work was a bit high, but not unreasonable.

  • Review 103 (2017-06-04 - Rating: 5)

    I had an appointment scheduled with Knoxville Plumbing on Friday for a clogged drain and a broken pipe. The technician, John, showed up on time, quickly assessed the situation, and provided me with a straightforward price to get the job done. He took care of the issues and while doing so he took great care to make sure he didnt track in any dirt and he cleaned up after himself when he was finished with his work. He was very knowledgeable and explained to me everything that he was going to do. He completed his work in a very timely fashion and made sure that everything was in working order before he left. One of the things that set them apart from other companies tghat I had gotten a quote from was that they come prepared to do the job that you need them to do and they arent worried about getting to their next call. Next time I need a plumber I will definitely call Knoxville Plumbing and I will make sure to suggest them to anyone I know in need of one.

  • Review 104 (2016-10-29 - Rating: 5)

    I called Knoxville Plumbing after 2:00 PM on a Friday afternoon because I had repeatedly attempted to get my old commode to quit leaking (a Gerber model that I couldnt find the correct gasket for). I asked if they could replace the complete unit with a new one and was there any way they could do so that same day, as I had company coming to stay the night. They first said they probably would only be able to repair the leak that day and install the new commode the next week. However, when Rick P and his co-worker arrived at 5:50 PM that same day, he said they could install a new unit and had all the parts required on their truck. The workers were very courteous and completed the installation in less than an hour leaving their work area clean and neat. I was very pleased with the quick response and resulting work.

  • Review 105 (2018-04-01 - Rating: 5)

    I only have good things to say about this company. We have used them twice now and both times the employees were both professional and Courteous. They explained everything and gave a price before starting the work once they examined the problem. They also broke down the price by service call, cost of materials and anything else that I was being charged for, there were no surprises! And they did not try to tell me that I need work done that I did not need done. They are kind carrying hard working professionals who strive to not only do a great job but also try hard to make sure that the customer is well satisfied with their work. Being retired retail I dont give glowing reviews easily.

  • Review 106 (2019-10-28 - Rating: 5)

    They service technicians who came today, Chris and Dekota, were professional and thorough. I highly recommend them as was as all the great plumbers we have had to the house. Appointments are easy to schedule, they show up on time, and do great work!

  • Review 107 (2017-10-11 - Rating: 5)

    John and Adam with Knoxville Plumbing did a great job in fixing the problem with our toilet. We had a broken flange which they replaced and installed a new upgraded toilet. They were professional and knowledgeable about their trade. I would call them again for our Plumbing repairs.

  • Review 108 (2017-11-24 - Rating: 5)

    We had 30 people at my in-laws’ home in Powell for the Thanksgiving holiday. Major plumbing back up late Thursday night. After reading online reviews I called Knoxville Plumbing. Josh and Quentin showed up promptly and had the lines unclogged quickly. I was especially impressed with both their professionalism and earnest desire to find the most economical solution possible. These guys were very personable and patiently educated us on the issue causing the clogged lines and how to prevent future issues. Thanks to the lady at the call center to the dispatcher to the service technicians, an unpleasant situation was made more bearable...and quickly resolved. If I could give them more than five stars, I would happily do so!

  • Review 109 (2018-07-17 - Rating: 5)

    Once appointment was made, they called before arrival, and gave time of expected arrival. They sent along a picture of the service rep. Sheldon and John introduced themselves and efficiently went about their work. They talked with me as they worked and let me know when they found issues. At the end of their work, they explained the bill, my options, additional work if desired, etc. Pleasant, efficient, thorough, and friendly. highly recommend.

  • Review 110 (2020-01-17 - Rating: 5)

    After being in our home for 5 years, we started to notice a diminished functionality in our plumbing. We had issues with sinks draining slowly and water coming back up and gurgling noises in the bathroom when using the kitchen sink. I called a few places to get quotes and was thoroughly impressed with Knoxville Plumbing and the techs that came out, Austin and Ben. They took their time to listen to the history of our issue and inspect every part of the plumbing to really pinpoint what the problem was. They took pictures and gave me options for repairs - ones that would take priority over others and multiple ways the repairs could be done. Our plumbing has never been better - it works so well. They offered up a VIP Club membership (can be paid monthly, yearly, or lifetime) that also includes HVAC and electrical maintenance with Hero Services, as well as plumbing maintenance and I took them up on the offer, knowing I would like those services as well.A week later (today), I had maintenance/inspections set up for HVAC and electrical and we saw Adrian and Chris for electrical and then Chris helped Dekota with the HVAC. Ben also stopped by initially with Dekota was able to get a plumber out to replace our 26 year old water heater that I think may have haunted Ben since he had stopped by the week before! Tim came out and replaced our water heater while Chris and Dekota put in a new filter and UV light, as well as installed dampers to our ducting to improve our really off-balance air flow. I am really happy with all the repairs and updates that were performed. I appreciate that when the techs were out today that they didnt just address my husband to talk about repairs (as many people do). I appreciate that we were given many options for work to choose from in terms of what was priority for us that could be repaired or updated and nothing was forced upon us. Highly recommend for any plumbing, HVAC, or electrical needs you may have.

  • Review 111 (2020-03-02 - Rating: 5)

    Trey was great. Showed up on time and was very professional. Had my problem diagnosed and repaired in a timely manner. All cost are disclosed before the work is done (no hidden charges). I continue to be very impressed with Knoxville Plumbing.

  • Review 112 (2019-11-04 - Rating: 5)

    Daniel was great! Cleared out my sewage line in no time and explained in detail my options moving forward. If the line has to be replaced he will be getting a call to complete the work! Would definitely recommend! Professionally dressed and looked sharp as well!

  • Review 113 (2016-12-17 - Rating: 5)

    They were prompt and did a fantastic job communicating! Bob was so professional and helpful! They gave us a great quote upfront with no surprises and no after hours fees. By far, the BEST Plumber we have ever experienced.

  • Review 114 (2019-01-21 - Rating: 5)

    Austin W. just left after a completely professional experience.We called Knoxville Plumbing to offer an opinion on a potential issue. When Austin arrived, he examined the site, assuaged our fears, offered some possible explanations, and followed up on inspecting the rest of the house.Yes, there was a service fee, but Knoxville Plumbing was completely up front about that existing, so Im not sure what people are complaining about. A diagnostic might not yield negative results. In our case, no news was good news.

  • Review 115 (2017-04-14 - Rating: 5)

    Brandon was very professional. He was very straight forward and helped tremendously in assisting me with my decision making for my commercial business needs. I called on a very short notice and he was to be there promptly . I highly recommend Knoxville Plumbing & Drain Cleaning of Knoxville.

  • Review 116 (2020-03-09 - Rating: 5)

    First, I would like to think the staff at Knoxville Plumbing for their quick response to my call. Also, I would like to thank Ben Lollar who serviced our call. It was our water pressure regulator valve connecting to our hot water heater that went bad causing the leak from the hot water heater overflow pipe due to the high pressure. He replaced the relief valve on the water heater, the shut off valve and the water pressure regulator both on my main water line and I requested to add a water heater safety tank. I am very fortunate that it hasn’t caused any additional problems to our other plumbing through out the house due to the high water pressure in our pipes. Thanks again for your quick response!!!

  • Review 117 (2019-04-22 - Rating: 5)

    So happy with Trey J. work at my rental property and my house. He repaired water heater at rental property. And did annual Inspection of all plumbing at both homes. He was prompt on the appointment time and completed the work in a reasonable amount of time. Took time to explain the things he was doing. Will refer any Family and Friends to Knoxville Plumbing.

  • Review 118 (2022-02-12 - Rating: 4)

    They ran a new water line from the meter to the house. They bored underthe driveway and slab in the utility room where they had to bust the concrete and dig down. They should have then been able to feed the flexible line through the hole in the pantry where the old line came in, but instead they left the pipe a foot off the wall in the room. Did not put concrete back, just left a room full of dirt and a hole in the floor.What a mess.They also did not install the junction box to ground level outside. Leftit sticking out of the ground 6 to 8 inches, making mowing difficult.They also left clods of mud right outside the entry door. Very sloppyunfinished job. The leak is fixed but Im very disappointedin the workmanship especially along with the almost $10,000.00price tag.I tried calling the next day to speak to the master plumber on thejob, left a message, but no one even bothered to return my call. :(

  • Review 119 (2019-07-30 - Rating: 5)

    Our sink was stopped up so I called Knoxville Plumbing and they were able to send someone out that afternoon. It only took about 40 minutes to get the job done. They were nice and gave good advice to prevent future problems. I recommend this company for fast dependable service.

  • Review 120 (2016-08-11 - Rating: 5)

    It was a simple job of switching out connections to my natural gas line run to my deck for my grill, but it was the little things that make the difference. The tech went the extra mile to hang the excess hose with clamps so it wouldnt hang awkwardly and look sloppy. Second time weve used Knoxville Plumbing. They are ALWAYS professional, courteous, on time, and their prices are fair. HIGHLY RECOMMEND!!

  • Review 121 (2019-02-28 - Rating: 5)

    Daniel was extremely professional, efficient and competently resolved the problem with our broken sump pump. He quickly assessed the problem and researched a source for a new sump pump. Then, he removed the old pump and installed the new one in short order. I would definitely ask for him if we ever have another plumbing need (not soon, I hope!)

  • Review 122 (2015-08-17 - Rating: 5)

    The people who came to my home and fixed my plumbing problem were friendly, professional and quite competent. They showed respect for my wife and our home. They showed up when they were supposed to and fixed the problem. They also explained what was going on and gave some helpful advice.Overall I was VERY PLEASED and will definitely call you again in the future if we have any issues or have friends who need plumbing help.

  • Review 123 (2019-07-13 - Rating: 5)

    Ben L. is absolutely awesome! He was prompt, courteous and very knowledgeable. He presented all options at various price points. He worked efficiently and diligently. He kept us apprised of his progress. He has exemplary communication skills and was patient with our decision making process. This was, by far, our family’s best experience with anyone in the plumbing industry.

  • Review 124 (2018-06-28 - Rating: 5)

    Our service technician, Ben, was absolutely fantastic. He was knowledgeable, professional, and dedicated. He stayed until 8pm to fix a semi-urgent manner when our kitchen sink literally fell out. Fixed it perfectly. Can’t thank him enough, and we can’t recommend this company enough!!!

  • Review 125 (2020-04-13 - Rating: 5)

    I had a leaky water heater that I had worked on for nearly 3 days trying to find the issue. Had replaced several parts, but obviously not the correct fix. The technician knew immediately what the issue was , and a quick check of my water pressure confirmed that I needed a new pressure reducing valve , my old one was worn out. They replaced it and got me working again in about an hour. Very pleased with their service.

  • Review 126 (2017-10-31 - Rating: 5)

    Rick went above and beyond in repairing a serious water leak. What should have been a short repair ended up taking almost 8 hours, yet Rick stuck through it while managing to keep a positive attitude and also keeping me appraised of the challenges he faced and the progress he was making. Excellent job and excellent service provider!

  • Review 127 (2019-11-13 - Rating: 5)

    I had never used Knoxville Plumbing before today. I will say they are very professional from the receptionist to Ben who could not have explained every option for the repairs I needed any better. I will definitely use Knoxville Plumbing again and ask for Ben again !

  • Review 128 (2020-02-20 - Rating: 5)

    Extremely courteous, the plumber (Tim) was extremely thorough in his inspection and diagnosis of the issues at a house that I am thinking of purchasing. I was 100% satisfied with this experience. I’ll update this it’s If I actually purchase this particular property and follow through with a critique on The work performed. Right now I have only experienced an inspection and the initial estimate.

  • Review 129 (2019-03-22 - Rating: 5)

    Great company, worth the money. The reason I decided to write this review is that I had a bad experience with another company and realized my favorite thing about Knoxville plumbing is that they dont dismiss my concerns due to being a woman. House stuff is one of the hardest things to hire out without facing gender discrimination, but everyone from this company has talked to me professionally and clearly. They are really expensive but they do good work and stand by it. The one time, several years ago, that there was a problem with their work (drain clogging), they listened to me, investigated, and fixed the problem right away. A lot of companies wouldnt give my concerns credit unless my husband was explaining the issue, but Knoxville Plumbing treats my husband and myself like their customers, not just him. Theyre worth the cost for the peace of mind.

  • Review 130 (2017-09-30 - Rating: 5)

    The technician, Robert, arrived very quickly, only half an hour after initially calling the company. My hot water heater was ruptured and he assessed the problem, brought in the new heater, hooked it up and took the old one with him. Very knowledgable and professional and would highly recommend.

  • Review 131 (2015-11-28 - Rating: 5)

    I cannot say enough good things about Knoxville Plumbing and our service technician Doug K. We learned from our utility district that we had a water leak in main line running from the meter to the house (about 100 yards). Doug arrived promptly on the same afternoon as our service call, confirmed the diagnosis, and arranged for repair the next working day. Many issues developed over the course of the repair, but Doug handled all of the issues calmly and with a can-do attitude. Although the installation took over 10 hours, he never took a lunch break and never even hinted that he would leave us without water over the weekend. In the end he had to hand trench 15-20 feet. Simply put, he did everything right, and maintained a cheerful spirit doing it. I could not be more pleased. He was a grade-A professional. We are completely satisfied.

  • Review 132 (2017-07-30 - Rating: 5)

    Tried to do a little DIY on a Saturday afternoon myself. Ended up breaking my water pipe. I called Knoxville plumbing and within 2 hours the service technician, Rick, was at my hours. He did a great job and even looked at my other outdoor faucets. Highly recommend! Will call again when I need a plumber.

  • Review 133 (2018-04-05 - Rating: 5)

    We continue to enjoy great service from Knoxville Plumbing. John came to our house promptly and delivered professional service. John is such a friendly guy...efficient too! Knoxville Plumbing truly treats us like VIPs!

  • Review 134 (2020-01-15 - Rating: 5)

    Ive had a clogged sink for 5 days now (Saturday to Thursday) and had one person come out to work on it. After 3 hours he gave up and recommended these guys. Sam got here about an hour ago and had it fixed in probably 20 minutes. Awesome guy, super professional, great interpersonal skills - would definitely recommend this company and definitely Sam as well. Ill be requesting by name if I ever have another issue I need help with

  • Review 135 (2020-01-17 - Rating: 5)

    Jeff is the best to work with. He worked very hard to re-plumb the pipes in my little crawl space. I have much improved water pressure after he replaced the old pipes with new ones. You should call him if you need any plumbing work done. It will not be a mistake.

  • Review 136 (2020-01-22 - Rating: 5)

    When several plumbing services told us they were booked up and couldnt send someone for at least a week, Knoxville plumbing sent their guys out the same day. Pickett H and Tim R came right on time, found the problem very efficiently, and were super nice and professional.

  • Review 137 (2017-06-04 - Rating: 5)

    Loved the texted alert that the plumber, Rick, was on the way. This included a link to follow progress so I could tell when he was turning down the drive. I also appreciated the picture text for identifying him. The entire transaction was marked by extreme professionalism. I was impressed by the knowledge base and kindness displayed. Will definitely recommend Knoxville Plumbing to my friends.

  • Review 138 (2020-03-05 - Rating: 5)

    Adrian was the absolute best. He is smart. He was able to fix all of our issues beyond our expectations. I am very pleased with all of our work. I highly recommend this company to anyone who needs home improvement or problems resolved like we did.

  • Review 139 (2019-04-12 - Rating: 5)

    Jonathon came out and replaced the old cast iron coming from one or our toilets. He came out the day after I called and was prompt. He was super courteous, did a great job and cleaned everything up nicely. I will definitely be using them again.

  • Review 140 (2016-12-09 - Rating: 5)

    We were recommended by a coworker to Knoxville Plumbing. Brandon came out for a water leak and went above and beyond and helped us identify a couple major issues on why our water bill was so high. We chose to replace our water heater because of Brandon. He was extremely professional, very clear on the process, thorough, and very knowledgeable. By his diagnostic, we not only had a ticking time bomb of a water heater replaced, but we will be repairing a major leak underground that it looks like is costing $100 or more on a monthly basis of water that we had no idea. We just thought Knoxville water was to expensive!

  • Review 141 (2017-12-21 - Rating: 5)

    Great service! Our service technician John and Adam were able to identify our problem and were happy to answer all questions we had. They were professional and worked quickly. The receptionist Amber had great customer service and was very polite. All over a great experience.

  • Review 142 (2020-10-27 - Rating: 5)

    Daniel arrived as promised and replaced the pipes in the laundry room and made it ready to install the new washer. He noticed my kitchen faucet leaked and mentioned it to me. I told him I had already bought a new one but hadnt been able to install it yet. Since he already had the water turned off, he said he could take care of that too if I wanted. Success!

  • Review 143 (2019-08-21 - Rating: 5)

    Knoxville Plumbing has recently expanded into Heating and Air. Chris and Adrian were extremely helpful and professional today when they came out and ran a new air return for our daughters room to keep it cooler in the summer. They did a wonderful job!

  • Review 144 (2016-12-14 - Rating: 5)

    Since I bought my house about 6 months ago, Ive had water seeping into the basement. I knew that at least one of the underground spouts were clogged. I could reach down and feel it. I guessed that the others were clogged as well.Id had a contractor over who wanted to do several thousand dollars worth of work--digging deep around the foundation of the house--putting in pipes, gravel, sand, etc. But I wanted to see if I could solve the problem by simply cleaning out the gutters.Doug just left the house. I was amazed at how much my gutters were clogged. Three of the gutters were clogged between 5 and 6 feet from the ground. My guess is that they had never been cleaned.So all of the water that was supposed to be going down the gutters and away from the house wasnt being drained. Rather, it was backing up and going straight to the foundation of the house.Doug worked for a little over an hour and left me feeling confident that this may solve most, if not all, of my problems.Doug was courteous and totally professional. Knoxville Plumbing came out a couple of hours after I called them. I couldnt believe the turn-around time.I fully expected all of Dougs work to come with a very high price tag, but it didnt. Whether it takes care of my problem or not, it was something that needed to be done to the house.Cant say enough about Doug and Knoxville Plumbing.

  • Review 145 (2016-12-03 - Rating: 5)

    Josh was very cautious, courteous and professional with his work. After repairing our incoming water line, he gave a once over on some other plumbing issues that will eventually need to be replaced. He suggested keeping an eye on that area to be more proactive than reactive. Very cost conscious. I appreciate that.When you experience a major plumbing issue emotions are high. The company as a whole will work with you to get you through that time.

  • Review 146 (2019-08-05 - Rating: 5)

    Thank you for your help!! We are extremely pleased with your services. Tyler was extremely professional and knowledgeable. He showed up exactly on time and worked efficiently and quickly. We will definitely call again for regular maintenance.

  • Review 147 (2018-05-11 - Rating: 5)

    We had an excellent time response from Knoxville Plumbing. They took care of the leak and while he was here another problem was detectedand he took care of that one too. He was very polite and always put on the footsies over his shoes before entering the house; so as to not track anything in the home. Thank you.

  • Review 148 (2017-11-06 - Rating: 5)

    4th time I have used these guys at my properties. Great quality work provided with the utmost care! Quick to respond and quick to fix at a reasonable price. Wouldnt recommend anyone but Knoxville plumbing! Josh did a terrific job. 5/5!

  • Review 149 (2016-08-19 - Rating: 5)

    Robert K. was very professional and prompt.My E1 service was estimated and completed in 4 days of my initial call. The service didnt stop there, Robert staying in close communication with the local inspector to insure the sewer service was live as soon as the install was completed. Thanks Robert! And Knoxville Plumbing TEAM.

  • Review 150 (2012-10-05 - Rating: 5)

    Knoxville Plumbing is a superb company to work with.They were on time for their appointment.They did quality work to MY expectations.No complaints.I would highly recommended their services to anyone

  • Review 151 (2015-09-15 - Rating: 4)

    These guys were brought out for a simple replacement of a garbage disposal for a rental property I own. I called and service was set up within 24 hours, so they are very responsive. I knew going in they would replace the disposal with what they sold, but the dispatcher couldnt give me a price. I figured out why when he arrived and was told it was $500. He said it was the only one on the truck. Naturally, I told them they would have to come back with a cheaper one, which they did. It was just a hassle because if they had given me the price earlier, I would have told them it was too much. It just seemed like this was all planned and they always have the expensive stuff on the truck. Just beware because they are pricey. However, very responsive, nice and professional!

  • Review 152 (2020-05-19 - Rating: 5)

    Tim came to my home late in the evening for an emergency leak in the crawl space. He had the job done quick and without any issues. Very professional service. I would use them again.

  • Review 153 (2017-10-29 - Rating: 5)

    Josh was very pleasant and professional. He explained about what was wrong with my pipes very clearly and thoroughly. He was willing to accommodate with me since I am Deaf. He wrote everything down and made sure I understood everything he was saying. He had to remove the toilet and unplug the pipes. After he was done, he put everything back and made sure the bathroom was clean! Thank you Josh!

  • Review 154 (2019-10-30 - Rating: 5)

    I would highly recommend Daniel H and Knoxville Plumbing. Daniel has been to my home on 2 occasions. He is a true professional...he listened to my concerns and worked diligently to address them. I am glad I called Knoxville Plumbing.

  • Review 155 (2020-02-03 - Rating: 5)

    Even though I was not home and at work, technician communicated with me and my daughter who was at home thoroughly and effectively throughout the entire process. I was very pleased with their prompt response and willingness to work with me. Very professional and friendly. I will highly recommend them and they will be the only plumbing service I will ever use.

  • Review 156 (2018-11-07 - Rating: 5)

    My Service Technician was Ben L. He was incredible! Very knowledgeable and experienced. I always call Knoxville Plumbing and Drain for ALL my plumbing needs. They are the best!

  • Review 157 (2017-03-17 - Rating: 5)

    Super awesome job, Robert K and his assistant arrived at my home just 25 minutes after I called. Clean and efficient , and knew what they were doing. The extra service is worth the money, stick with the professionals.

  • Review 158 (2019-06-26 - Rating: 5)

    We were thoroughly impressed and pleased with the service we received from Knoxville Plumbing. Our serviceman, Pickett, was prompt, professional, and very courteous. Our beloved water heater decided to depart this world late one evening in the midst of my child’s bath. After stepping into standing water in our utility room, I realized that my ball-ping hammer and Phillips head screwdriver were no match for the evil forces squeezing the life from my water heater. We called Knoxville Plumbing immediately, and within the hour, Pickett was there to diagnose and offer solutions. After hearing multiple solutions to our conundrum, My wife and I elected to forego the suggested fix (which paradoxically, was the CHEAPEST option) and go ahead and upgrade to much pricier system for our 8000 sq. ft. home. Pickett and his assistant were back at our home early the following morning and installed our new dual tankless system and cleaned up all traces of any disaster that had occurred the night before. In the event of any future service needs, I will call no one other than Knoxville Plumbing!!

  • Review 159 (2018-07-24 - Rating: 5)

    We called on a Saturday and they were able to come out same day. We had some weird issues so they came back out with their lead tech on Monday. They were willing to problem solve with us, very reliable, and I trust the knowledge and experience that they have.We’re getting ready to do a big project with them so I’ll update in the future. But 10/10 would recommend and use again.

  • Review 160 (2016-02-22 - Rating: 5)

    Did a great job diagnosing the issue and trying very hard to clear the clog without going any further. Unfortunately he had to dig out the sewer line with a excavator and replace the sewer line. He pulled out over a foot of roots! Great price and very reputable company! Shaun is a very good professional plumber

  • Review 161 (2020-07-10 - Rating: 5)

    Daniel did an awesome job! He answered any questions we had, suggested multiple options and evaluated several trouble spots in our systems that we could repair to prevent further damage. So refreshing to know that there are still professional, well trained workers putters to provide services in the worst times. Thank you!

  • Review 162 (2020-09-08 - Rating: 5)

    Trey was sent out ahead of schedule. Very nice, knowledgeable and got right to work. He inspected then told me what needed to be done. Great service and affordable price. I would use again and recommend.

  • Review 163 (2019-04-01 - Rating: 5)

    Austin arrived promptly and began work immediately upon inspection of the work to be done. He was very neat and cleaned up after himself. He installed two toilets, removed the old ones and then installed the new garbage disposal too. He was very polite and wasted no time !! I would use this company again and ask for Austin W.

  • Review 164 (2017-02-22 - Rating: 5)

    In my experience, I have never encountered a kinder, more professional group of people. Not only does Knoxville Plumbing do an incredible and diligent job, they are extremely pleasant and courteous. Highly, highly recommended!!

  • Review 165 (2018-09-30 - Rating: 5)

    Knoxville Plumbing came to my aid on Saturday to replace my hot water heater. Trey and David were very professional. They worked late to get my water back on. They are very knowledgeable of their profession.

  • Review 166 (2019-06-07 - Rating: 5)

    Jeff and Austin were sweethearts. They were prompt, they took the time to explain everything to me, and they even helped me with preventative care for the future. I’ve worked with a lot of plumbers in town and after this experience I won’t use anyone but Knoxville Plumbing!

  • Review 167 (2019-07-16 - Rating: 5)

    I called Knoxville Plumbing on a Friday afternoon when I learned my clients kitchen sink was stopped up just as we finished their kitchen remodel. Josh from Knoxville Plumbing got there at 5pm on a Friday ( Miraculously ) and looked at everything and said hed have to return on Tuesday to auger the line. He returned on Tuesday as promised and ran the auger. Turned out the drain line was past its life span of 50 years and had collapsed under the slab on its own. Josh dealt with a sticky situation between me and my plumber, the homeowners plumber who plumbed the majority of it a few years ago, and what he found to ascertain the actual responsible party for the line being clogged. I really appreciated his professionalism and helping all parties involved determine the actual problem and finding an economic solution to this situation. Thank you Josh with Knoxville Plumbing and thank you Knoxville Plumbing for being a professional plumbing company.

  • Review 168 (2019-07-07 - Rating: 5)

    Pickett was great! On time, professional, and experienced. He fixed our drain backup in the bathroom quickly and efficiently. He came on Sunday!, we highly recommend your company and Pickett.

  • Review 169 (2020-03-29 - Rating: 5)

    To start Austin Warren is fine young man! Completely polite, showed professional respect to myself and my father!! Seems to me he most likely will be an asset to your company. Austin showed and explained every aspect of the procedure he was going to do.The outcome of his service tonight was quite on the money. It sure was nice to be confident that my parents were gonna be just fine thanks to Austin!I also would like to thank Alissa and Amber for their help this evening:) Thank you Knoxville Plumbing for your help tonight, thank you once again Austin Warren.Bill Tateo jr....

  • Review 170 (2018-10-10 - Rating: 5)

    Trey was very professional and curtious.I had just finished cleaning when he arrived, and he made sure to put on booties to keep my floors clean.He made minimal mess and was very knowledgeable. Great experience with this company and their employees.

  • Review 171 (2019-07-03 - Rating: 5)

    We are humble people in a quaint home and like most were terrified at what may be involved in fixing a house on a pier and beam foundation that still had galvanized pipes from 1940, as well as an addition to the house after 1940. Luckily we got Ben! I am sure they have other great techs but I couldnt have been more happy with his diligence, work ethic, preparedness, determination, patience, and most of all the peace of mind all of those traits deliver. Even with the obstacles he had to go through to get us up and running again we had minimal alterations and now are water is cleaner, has better pressure, as well as the hot water kicks in immediately (in the past I would have to run the sink for at least 2 to 3 minutes for water to be hot). Not anymore! If you have ANY plumbing needs or issues this is hands down the people you want coming to your home because they care about our #1 investment as customers, which is our home. If I ever have an issue again while living in Knoxville I will be calling Knoxville Plumbing and I will be asking for Ben because he is like the sun coming up, it will happen!

  • Review 172 (2018-11-06 - Rating: 5)

    Daniel was professional, friendly, and efficient. He was very thorough in explaining what was causing my stopped up sink, and fixed it right away. He went out of his way to make sure the solution was one that would permanently fix the problem. I was very happy with my experience!

  • Review 173 (2018-09-28 - Rating: 5)

    Josh and Shelton spent a lovely week with us re-plumbing our 100 yr old house. It wasnt an easy job by any means, but they both had a great attitude the entire time. They even stayed late to make sure our timeline was met!

  • Review 174 (2018-03-16 - Rating: 5)

    Josh, Trey and Quinton did a fantastic job! Our house is over 70 years old and a complicated job for sure but they handled everything professionally and in a timely manner. Thank you, Knoxville Plumbing!

  • Review 175 (2019-12-02 - Rating: 5)

    I had a water line break between the meter and my house.I called Knoxville Plumbing who sent a plumber to my home .Josh got my yard dug up and fixed my problem restoring water to my home. Josh was very knowledgeable and professional. I would use Knoxville Plumbing again .

  • Review 176 (2019-11-04 - Rating: 5)

    Major water leak! Tried calling several plumbing companies around my area and all of them were booked up. Trey showed up about 3 hours early! So glad they could come by that day! It took Trey a few hours in the pouring down rain but he fixed it and I was very happy with the results!

  • Review 177 (2017-01-31 - Rating: 5)

    John diagnosed and fixed my plumbing issue quickly and professionally. He used coveralls and shoe covers to keep the dirt and cobwebs from my crawlspace out of my house. Easy paperless billing and payment. Booked online. I will use Knoxville Plumbing again.

  • Review 178 (2019-09-25 - Rating: 5)

    Surprisingly professional, prompt and affordable. No one enjoys calling the plumber for septic pumping, however this company makes it easy and team is very professional. I highly recommended their services and I recommend Tyler for your services.

  • Review 179 (2017-09-13 - Rating: 5)

    We love Josh from Knoxville Plumbing. He has come out multiple times and takes his time to understand and fix our Plumbing issues. I would definitely recommend him!

  • Review 180 (2018-11-16 - Rating: 5)

    Ben was super helpful, good at explaining things and the process went smoothly. I was treated fairly and never felt like a door to door salesman entered my home. I’m happy to have my water safe and my filters installed for my entire home. Ben was great!

  • Review 181 (2018-01-17 - Rating: 5)

    Prompt service, even during a snow storm. Had a main sewer line backed up and had 3 other plumbers schedule an appointment and then cancel. We were in desperate need. Ben showed up less than an hour after I called and educated us every step of the way. It was a little pricier than we expected but the service provided was worth the cost. Highly recommend them.

  • Review 182 (2017-02-27 - Rating: 5)

    Wow! What a nice guy! Josh T did not come to my house to upsell services I didnt need. He could tell I didnt know much about plumbing and took the time out to explain what I needed to know as a homeowner. Will definitely be requesting him next time. Thanks again, Josh!

  • Review 183 (2018-01-02 - Rating: 5)

    3 busted pipes...what a way to start the New Year! Rick was awesome, knowledgeable, patient, friendly, and so kind. We initially called for 1 busted pipe but while Rick was here, 2 others busted. It was a terrible situation but Rick remained professional and positive throughout the process. He was here late (like 10:30-11pm) and didn’t leave until he knew we were good to go. Thank you so much! We will DEFINITELY recommend your company to local friends and family!

  • Review 184 (2017-10-07 - Rating: 5)

    Came home to a busted pipe Saturday night and started the repair process Sunday morning. Left a message with the answering service and received a prompt return call. Had a technician at our house within in a few hours on a Sunday morning. Very pleased with the overall experience and service!

Similar Organizations