Mr. Rooter Plumbing of Knoxville

Located in Knoxville, Tennessee

Address: 111 Center Park Dr Suite 184, Knoxville, TN 37922, United States

Phone: +1 865-730-0067

Rating: 4.9

Services

Online estimates
On-site services
Wheelchair-accessible seating
Wheelchair-accessible toilet
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-25 - Rating: 5)
Randy and Luke are exceptionally knowledgeable and professional. They took time to thoroughly investigate our plumbing issues and Randy gave us detailed information. Will always use them!

Review 2 (2024-07-27 - Rating: 5)
These guys did a great job! I had to have one of my main lines replaced and leaky galvanized steel pipes swapped out for PVC all the way to the main. The guys that did it were super professional and got the job done very quickly considering the scope. Highly recommend!

Review 3 (2024-08-16 - Rating: 5)
I am giving Luke a 10 out of 10 on the work he did to replace my shower valve and turn on handle. He was professional, informative, patient and neat. It was a pleasure to have him work on the shower. Thanks Luke.

Review 4 (2024-12-16 - Rating: 5)
Urgent situation on a Saturday… of course. Plumber showed up on time, was diligent in attempting to locate the problem.

Review 5 (2024-03-01 - Rating: 5)
Our water main to the street had ruptured and, unbeknownst to us, had filled our crawlspace with water. We already had been without water for a day and a half, because of a larger water main break in our neighborhood, when we learned of our own break late on a Friday afternoon. Mr. Rooter called me back Friday evening and was able to send someone out first thing Saturday to evaluate. They pinpointed the problem and were honest about options. They set up service for Monday, arrived on time and completed the job in less time than the original estimate. In addition, it involved digging a trench across my yard, and midway through I panicked because I did not remember to ask them not to bust up the sidewalk, move items, ruin the flower bed, etc. ... only to find, happily, that they had avoided all those things without me even saying anything. I was initially hesitant to call a national franchise, but these guys did a great job, communication was timely, they clearly knew what they were doing, and I felt like the price was fair. Definitely would use again. I was reminded to write a review when I noticed their truck in my neighbors driveway this morning.

Review 6 (2024-04-22 - Rating: 5)
The persons you sent were extremely professional and polite. They explained every step of the process. You have a GREAT team. I’m very happy with the service I’ve received thus far.

Review 7 (2024-07-30 - Rating: 5)
Kept appointments. Had email updates. Estimates were accurate. Staff was professional and skilled.

Review 8 (2023-11-07 - Rating: 5)
Had Aaron come out yesterday to check to see why I didn’t have any water in the house.He was very fast and accurate in determining the cause, which was a blocked service line between my meter and my foundation wall to my home.He told me he would be back today w/ his co-worker Jacob & they’ll bring a digger to place a whole new service line.Both Aaron & Jacob worked hard and got my problem resolved quickly. Within a couple hours of having the ditch dug out and the new line placed and hooked up, I had water.Huge relief!!!Thank You Jacob & Aaron and Mr. Rooter plumbing.

Review 9 (2023-08-30 - Rating: 5)
I came home around 8:00 pm to water all in my garage from my hot water heater leaking. I immediately started looking for an after-hours plumber which is harder than you think. Called and spoke to Randy (the manager) at Mr. Rooter and although he didn’t have a technician available that night, he walked me through what to do to stop the leak for the night. He had me send pics/video of what was happening and was immediately able to tell me the problem. He called 2 or 3 more times to help me through the problem then the next day sent a technician to fix it. The tech fixed it and when I got home from work Randy contacted me again to make sure it was all working properly. Now that’s customer service! I’ve had several water issues recently and that was the smoothest and quickest repair by far! Will do business with them again and will recommend them to anyone needing plumbing services!

Review 10 (2023-11-10 - Rating: 5)
Aaron was great. This is the second time we have used Mr Rooters. We are extremly pleased with your service. Thank you, if not for you, I would have made a mess!

Review 11 (2023-12-20 - Rating: 5)
This is my second time to use Mr Rooter. First wz emergency for a mainline break which they hurried out to repair on a wknd. This time wz for leaking faucet under sink. Again repaired promptly and pleasantly. Will definitely continue to use this plumbing outfit.

Review 12 (2022-04-25 - Rating: 5)
Robert and Chris came out and we’re very nice and professional 🙂 they didn’t hesitate to crawl in my small under the house crawl space to the opposite end of the house and replace my moms pipe in about an hour .. i asked them for an estimate for the rest of what may need replaced in the future and David was there within 30 minutes of being asked. It’s so nice to have a company actually do what they say , when they promised 🙂.. definitely recommend and will use them again 👏👏👏

Review 13 (2022-02-25 - Rating: 5)
We’ve used Mr. Rooter for the past 5 years. They’re always responsive and professional. Robert, especially, keeps us loyal customers. He’s courteous and respectful. His work is impeccable. Kudos to Mr. Rooter and to Robert.

Review 14 (2021-02-26 - Rating: 5)
We called Mr. Rooter because we purchased a new home and needed to snake and camera our pipes. Our tech was Mr. Doug Jennings, who who initially estimated it to be an hour or so long job. What started as a small clog turned out to be a larger problem.As this problem unfolded, Doug worked an additional 3 hours, at no cost to us, to uncover what this problem may be. He answered every question I had in detail as I hovered over him trying to understand as a new homeowner what was going on with my plumbing.He was extremely professional, friendly and knowledgeable. In the end, he presented us with a handful of solutions that varied in price and total work done. He made an overwhelming plumbing situation seem less intimidating. I was extremely pleased with my experience, and I would absolutely recommend this technician and company.

Review 15 (2024-07-26 - Rating: 5)
Very professional tech. Installed a new garbage disposal and did an excellent job.

Review 16 (2021-06-26 - Rating: 5)
Charles is one of the best professional technicians I’ve had the pleasure to hire. He’s knowledgeable and efficient. Mr Rooter has a gem in this person. Will definitely use them again when needed.

Review 17 (2021-11-12 - Rating: 5)
David and Chris were were quick, and David was funny! Its nice to have someone who is engaging, laughs, and all that while getting the job done quickly. Ive used Mr. Rooter in the past and Ill use them the next time I need help!

Review 18 (2021-10-11 - Rating: 5)
In a world where no one calls back or you can’t find anyone to do work this company was great. Answered their phones, scheduled quickly (not weeks away) and showed up on time. Highly recommend, professional and great to work with.

Review 19 (2023-12-15 - Rating: 5)
Diagnosed pressure reducing valve problem quickly, and rearranged schedule to accomodate replacement. Kyle, Robert, and Restin are top notch.

Review 20 (2023-12-05 - Rating: 5)
Luke was the plumber & he did an excellent job. He is friendly & shared feedback all along the way.

Review 21 (2021-06-20 - Rating: 5)
Fantastic! Scheduled on a weekend for next day service. Charles showed up early, called ahead, did a great job, explained the issue, and left everything clean, dry and cleared!

Review 22 (2024-06-26 - Rating: 5)
My tech was a guy named Luke and he was right on time for the scheduled appointment. We had two other plumbing companies come out before Mr Rooter and they said nothing could be done and they never bothered to look as we have a 59 year old house with galvanized pipes. Luke walked in and explained everything in detail what he could and couldn’t do and educated on the rights and wrongs to do with these old pipes. He didn’t guarantee it up front but he wound give it his best effort….and boom Mr Luke fixed it in a timely manner and was enthusiastic about making the homeowner happy with his effort. In the future I will look for and use this particular technician. A true technician! Thank you Luke and Mr Rooter we wish this company much success. FANTASTIC!

Review 23 (2024-09-30 - Rating: 5)
Very happy with the work they did.

Review 24 (2023-08-10 - Rating: 5)
Have used Mr Rooter for years and have always been happy with there work and pricing. Would recommend to everyone

Review 25 (2021-05-11 - Rating: 5)
They got me in last minute on a Saturday when no one else would without doubling the service rate. Did a excellent job and was very professional. Wont use anyone else.

Review 26 (2021-08-25 - Rating: 5)
Mr Rooter came 50 miles Crossville to Lenoir City to help me when others would not call me back. Professional. A good company.

Review 27 (2022-01-28 - Rating: 5)
It was a very good experience. Both workers were helpful, friendly and knowledgeable. I would definitely use the company again if the need arises.

Review 28 (2023-09-18 - Rating: 5)
Arrived on time, fixed my problem fast and stayed on budget. I am a customer for life.

Review 29 (2023-10-09 - Rating: 5)
They gave me options! The other plumbers didnt. I would highly recommend the company!

Review 30 (2021-05-28 - Rating: 5)
The person that came out was very professional and knowledgeable about our drain system, he was very friendly, on time and did a wonderful job,

Review 31 (2024-02-08 - Rating: 5)
Very friendly and explained what was going to be done to run a new water line to house

Review 32 (2024-01-24 - Rating: 5)
Rhonda lined up a time for a 30 y.o. water heater replacement quickly and was helpful and friendly. Robert and Justin arrived on time and tackled a complex situation efficiently. The lead, Robert, was a good and knowledgeable problem solver who explained the process and materials in detail. We should be set to go for another 20+ years.

Review 33 (2020-12-04 - Rating: 5)
They were there early and did a great job! He was very friendly and courteous.

Review 34 (2021-05-20 - Rating: 5)
David was prompt and professional. He was very friendly and knowledgeable about our issue. Thanks. 😁

Review 35 (2024-07-08 - Rating: 5)
Prompt, clean, efficient, but a little on the $$$

Review 36 (2024-04-03 - Rating: 5)
Great service, friendly, they show up on time and they do good work and keep your house clean while they do it. Very highly recommended.

Review 37 (2023-09-14 - Rating: 5)
I needed a clean out valve on my main drain and I also needed my septic system located. They came out. Did the work very nice guys. Very pleasant and it took him no time at all. I really like their work and feel very confident using them in the future for any other plumbing needs.

Review 38 (2021-10-22 - Rating: 5)
The plumber was on time friendly and professional. I would highly recommend their service.

Review 39 (2024-02-28 - Rating: 5)
On time, on price, professional and thorough!

Review 40 (2023-06-15 - Rating: 5)
Took care of my problem on time cleaned up after for a reasonable amount

Review 41 (2023-10-25 - Rating: 5)
Very responsive and professional - and they solved the problem

Review 42 (2023-11-01 - Rating: 5)
Pricing up front. Did what they said they were going to do. Courteous technicians.

Review 43 (2023-06-13 - Rating: 5)
They were on time and efficient. Randy was Professional, helpful, friendly, and patient.

Review 44 (2023-08-03 - Rating: 5)
They were professional and did an excellent job.

Review 45 (2024-03-07 - Rating: 5)
Great results!

Review 46 (2021-05-13 - Rating: 5)
They were very friendly when I called to get someone to come out. The guy called and let us know he was on his way. Very professional when he got here. Listened to our concerns, and made sure that we understood everything completely. Walked us through step by step what he was doing and talked to us about some future concerns that we could have. Very nice, friendly, and professional. Will definitely recommend this company to others.

Review 47 (2021-08-03 - Rating: 5)
They replaced our cast iron with pvc. Did a good job and were hard workers.

Review 48 (2020-12-04 - Rating: 5)
Very professional. The response time was very quick and the work was done great. Very neat.

Review 49 (2022-01-28 - Rating: 5)
Mr. Rooter sent someone out same day, communicated effectively, and took care of business. Hats off to all.

Review 50 (2021-05-01 - Rating: 5)
2 guys replaced all of my 80 year old cast iron pipe in about 12 hours. They really hustled and listened to my concerns.