Chaffee HVAC, Plumbing, & Electrical

Located in Knoxville, Tennessee

Address: 5725 Ball Camp Pike, Knoxville, TN 37921, United States

Phone: +1 865-602-3552

Rating: 4.9

Services

Online estimates
On-site services
Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-05 - Rating: 5)
My husband already sent you a review. But we were very please on the quick and thorough job performed and he answered all our questions. He showed up right on time and even sent us a picture of himself so we knew who was coming. Much appreciated!Update: We had Devin out here tonight and he was so kind and patient with our questions. We were his last job and it was late but he arrived on time and he double checked everything before leaving. So happy we found this company 4 years ago. ALWAYS excellent service and always great employees!!!

Review 2 (2024-05-21 - Rating: 5)
Service Technician Jason was knowledgeable, courteous and professional. Jason took the time to show me and explain the issues with my Trane system. This is a 35 year old system that served me well. Installer Jason was equally awesome. He and his student Earl made sure our new system was installed on one day. They did everything expeditiously and professionally. It was 90% today and my house is cooled down already. I highly recommend Chaffee HVAC!!!

Review 3 (2024-12-04 - Rating: 5)
Jason Click is a great technician! During this fall tune-up, he was easy to communicate with, he took the time to explain what he was going to do, and he answered all of my questions. Hes knows his craft!!Jonathan (John) is also a wealth of information. I would give him 6 stars if I could. I called Chaffee when I thought one of my heat pumps was on the fritz, and they sent John out to diagnose it. Luckily, it was only that I was unaware of how a heat pump works vs a furnace. John took the time to explain how the system works and how to baby it through the really cold days we have been experiencing. Chaffee has never made me feel like a number. Everyone that I have interacted with there is so nice!

Review 4 (2025-01-09 - Rating: 5)
Josh came in with the sole purpose of helping my family! Very friendly and knowledgeable. Chaffee is an awesome company and it just shows a different level when the folks that represent them are so awesome. Huge thanks to Chaffee and especially Josh.

Review 5 (2024-11-18 - Rating: 5)
I had the pleasure of meeting John this morning! After fearing an issue with our furnace I called Chaffee this morning and had John over at my home by 9:30am. He quickly diagnosed the issue, presented me with some options on how to proceed and then repaired the unit. By 12:30pm, my unit was up and running and he helped trouble shoot some solutions for a nearby dryer vent to boot. This was the best experience and I look forward to working with this company again in the future.

Review 6 (2024-10-10 - Rating: 5)
Trey was on time, knowledgeable, and thorough! We felt like he was “shooting us straight”, honest, and not trying to sell us a bunch of stuff we didn’t need. He also took the time to explain things. Absolutely wonderful tech that we will 100% request in the future! Totally different experience this go-around than with the previous technician, Jason Click.

Review 7 (2024-11-20 - Rating: 5)
Of all the service companies I have used over the years, Chaffee is absolutely the best experience I have ever had. I have relied on them numerous times over the past few years. The prices are reasonable, they show up on time , are very professional and courteous, and don’t try to over sell you on something you don’t need. Highly recommend!

Review 8 (2024-11-27 - Rating: 4)
I had a mixed experience with Chaffee.John, the HVAC technician, was exceptional - very knowledgeable and honest. He earns a solid 5 stars from me.However, my overall experience with Chaffee merits a 4-star rating due to scheduling issues with the plumbing service. I had to reschedule my appointment a month later because of emergencies that arose the day before a holiday. Initially, one of the reps had tried to shift the appointment a few days earlier, citing they wanted to keep the day before a holiday free for emergencies. I understand emergencies happen, but if Chaffee plans to reserve pre-holiday days for emergencies, they should not schedule regular appointments on those days in the first place.The real issue was the last-minute cancellation after I had already arranged my day around the service, including taking time off work. If the representative had been upfront about their policy from the beginning, this inconvenience could have been avoided.I dont have extensive experience with Chaffee, but I hope these scheduling problems are not typical for them.

Review 9 (2024-09-27 - Rating: 5)
Great company, very helpful. Having a tricky situation with HVAC unit and they were able to help me out. I signed for their annual maintenance plan as well. Glad to have found them and Jonathan was very knowledgeable, helpful, and skilled. He took the time to work through the issue and had to troubleshoot different issues to identify what was going on. He also explained all of his work to me too which I genuinely appreciated. Thank you for helping us and sending us great people to work with.

Review 10 (2024-11-06 - Rating: 5)
I was so impressed with how quickly they were able to identify and fix my problem. They did everything I needed to and guided me to gas my gas back on after a gas leak repair. They were very courteous and professional. Also, they have amazing communication. The dispatcher lets you know the name of the person coming, the ir arrival time within 30 minutes, and sends a picture of them so you dont have to wonder if that is really the person coming to do your work or some criminal trying to get into your house. They also gave me options of ways to fix it properly at different price points.

Review 11 (2024-08-20 - Rating: 5)
Friendly and capable! We had two different technicians come out to help us with a weekend toilet emergency that led to complications from the toilet itself being so old. Technicians came by to deal with follow-up problems throughout the weekend with no further charge than the initial cost and the materials used. We eventually realized it was just time to replace the toilet, and the installation was flawless. Very happy with our service.

Review 12 (2024-12-11 - Rating: 5)
John diagnosed our problem immediately, He made a temporary fix pending arrival of parts!He has the part ordered and gave us a window of repair date!He was very knowledgeable, very engaging and was vey pleasant!100 percent satisfied!

Review 13 (2024-12-24 - Rating: 5)
I had problems with our HVAC, and Jonathan from Chaffee HVAC came out and fixed it promptly. I would recommend Chaffee for your HVAC needs and Johnathan, who was very polite, professional, and efficient.

Review 14 (2024-12-11 - Rating: 5)
I highly recommend Chaffee HVAC, plumbing and electrical! Today, I received excellent service with Jason Click, the HVAC technician, who took care of inspecting my heating and cooling needs. He took the time and effort of explaining what he was doing and why, then explained his maintenance suggestions for my consideration. I have complete trust in Jason Click and Chaffee.

Review 15 (2024-08-22 - Rating: 5)
Jason from Chaffee HVAC, Plumbing & Electrical was simply PHENOMENAL. He gave my entire system more careful attention than it had ever had before. He was so hardworking! He explained everything he was doing so carefully to me. The work he did was life-saving. I cannot recommend Jason enough!

Review 16 (2024-11-13 - Rating: 5)
John did a great job making my mini split look like new. He was very quick and kept everything very clean!Chris also did a great job getting our tankless water heater running smoothly.

Review 17 (2024-09-28 - Rating: 5)
Jason checked inside and out, and went over everything with me.Eric went through all the plumbing areas and fixed several things, and took time to show me what he was doing.Both were prompt and thorough, explaining and discussing throughout their inspection. Great team, giving me peace of mind that everything is in good, working order. Thank you!

Review 18 (2024-11-15 - Rating: 5)
Nice young man very polite and knowledgeable. Explained and showed the problem to us. We will highly recommend the company and tech. Wished all young men had the attributes that Devin possesses.

Review 19 (2024-09-19 - Rating: 5)
Jason arrived at the scheduled time and got to work. He did a thorough inspection of my HVAC system and provided excellent preventative maintenance suggestions. He provided input for the installation of two safety devices which I agreed he should install. I requested the installation of a UV filter system. Jason immediately contacted his parts manager, had the needed kit delivered locally, and installed the kit. Excellent service and knowledge. Highly recommend the preventative maintenance service program from Chaffee. Good discount on parts and peace of mind knowing my HVAC is inspected twice a year.

Review 20 (2024-07-16 - Rating: 5)
I’ve been extremely happy with Chaffee for many years! They’ve always been extremely helpful and friendly. They installed our unit several years ago a larger/better unit at a much better price than my other quotes. They will send you notification when they will arrive and a photo of who will be arriving for service. They are very quick! And even with air went out today, they arrived within an hour and Jonathan had it repaired within minutes. He was professional but friendly.

Review 21 (2024-10-18 - Rating: 5)
John Porter did a great job !! He got my unit running and since my unit is 24 years old there were a lot of issues. He took the time to show me pictures of his inspection and went over all the options. Great guy!

Review 22 (2024-11-22 - Rating: 5)
Jason did a phenomenal job installing two light fixtures and adding plugs in my living room, plus he made sure all my plugs were grounded ( they weren’t when I bought the house). Highly recommend.

Review 23 (2024-08-06 - Rating: 5)
We had a completely new unit installed by this team yesterday. So far, from the initial call to deciding that it was time for a new unit, and now that the install is complete. I have been completely blown away by this company. We relocated to East TN in 2012 and have been homeowners since 2015. We have had a few other companies out for repairs on the unit over the years and it always left us slightly disappointed or stunned by price gauging. Unfortunately in today’s world, I have such low expectations with the customer service industry. This company gave me hope that there are still some out there that do care about their name and their customers. Part of our unit is in the attic and the platform for our old unit was completely shot, we had intended on building a new one before replacing but did not get a chance to. These guys worked all day in that steaming hot attic, built a whole new platform that is 10x better than what we were expecting and got everything installed and had the house cooling by 4:30pm. I cannot say enough good things about this company. If you want honest, clean work, I highly recommend them.

Review 24 (2024-09-06 - Rating: 5)
Trey came over to do some preventive maintenance on my HVAC units. WOW! Great service and saved me A LOT of cash from potential issues down the road. Trey has been servicing HVAC units for 20 years and it showed. EXTREMELY happy with his knowledge, attention to detail and professionalism.

Review 25 (2024-09-27 - Rating: 5)
Joshua was very friendly and professional. He diagnosed the display problem. He is going to follow up on repair of the associated cause. Cost was very fair. I have been happy to have Chaffee Service my heat and air conditioning equipment since initial installation in June 2019. I highly recommend them.

Review 26 (2024-12-05 - Rating: 5)
John is professional, honest and polite diagnose the problem in a short time and suggested other things to help the hvac unit. Came back replaced the defective part and had him do all he suggested to help the unit. Would highly recommend John and Chaffee

Review 27 (2024-08-21 - Rating: 5)
Excellent service. John our technician was extremely professional. He explained everything he was doing ahead of time and went well beyond the standard that any other company would consider their normal level of customer service. He quickly came in, identified the issue and was able to have our system up and running within just a few minutes.

Review 28 (2024-11-20 - Rating: 5)
John Porter of Chaffee HVAC did a fine job. He was on time, got the work done quickly and efficiently and has a pleasant demeanor.Highly recommend.

Review 29 (2024-12-30 - Rating: 5)
Devin was prompt, very professional, and informative regarding his maintenance inspection; (2) [Aug 4, 2024] David (on-call) provided prompt, efficient replacement of a leaking expansion tank on a water heater. (3) [Nov 19] Jonathan provided a very professional, efficient response, explaining how the problem occurred, and what to watch for in the future. (4) Jason provided an explanation of the problem (steam condensate leaking), determined the location, and treated the site, all in a very professional manner. He was prompt and courteous. (5) Devin was prompt, very courteous, and repaired the conduit in a very satisfactory manner. (6) Devin corrected the problem related to the previous repair. He was prompt, courteous, and explained the problem well.

Review 30 (2024-10-04 - Rating: 5)
Late yesterday when it was 93 ° my son started complaining it was hot downstairs. I said our HVAC was no match for this 10 days of 90°+ and no rain. I had pulled out a table fan and put a large bowl of ice in front of the rotating fan. And it helped my room but it just kept getting hotter in the whole house. Trying to sleep was miserable.First thing this morning I googled HVAC repair services First 2 I called said it would be later in the week before they could work me in.Then I called Chaffee and much to my surprise...they said they could work me in this afternoon,!!!!A couple of hours later the service tech (Trey,)showed up. Checked out everything and found the issue...it was swarm of little black ants chewing away on the wiring at the connection joint. He showed me the damaged box and it was completely covered with them.He replaced the box and sprayed all around it and the adjacent bricks and in no time it was blowing cool air!I give Chaffee and Trey 5 out of 5 stars as I sit here in a cool bedroom.

Review 31 (2024-10-04 - Rating: 5)
Trey arrived early and did a thorough job for the fall maintenance. We have used two other HVAC companies in the past and Chaffee is by far the best. I highly recommend them!

Review 32 (2024-08-16 - Rating: 5)
You have a real asset in your associate Joshua. He was very observant and saw that the remodel crew we were using to do our James Hardy siding had placed a four bait sheet of plywood on top of the air conditioning unit which Would have caused it to fail. Really great guy!

Review 33 (2024-12-12 - Rating: 5)
The technician Jason took time to explain to me what was going on with my unit. The explanation was very much welcomed and appreciated. Thank you for providing me with excellent customer service.

Review 34 (2024-11-08 - Rating: 5)
We had our HVAC serviced, according to our twice a year inspection co tract. He was very informative, and asked if we had any problems. The only one we’ve had is when a power surge messed up our thermostat last year (which was fixed by a tech). He then suggested a power surge protector, which he installed on our air unit outside. He was on time, professional, courteous, and helpful

Review 35 (2024-07-02 - Rating: 5)
Had a great experience with Chaffee. We took the time to get multiple quotes on replacing our AC unit. Chaffee was not the lowest quote, but the respect from everyone I encountered and knowing they warranty their work is what won me over. I never felt pressured that they were upselling anything to make more money. They were honest with what had to be replaced and what could wait for a little while.I will absolutely be calling them back for any issues we have and will be recommending them to everyone!

Review 36 (2024-12-11 - Rating: 5)
Eric and Andres were on time, cover feet from working out in rain and snow. Cleaned up, set everything up. Second major HVAC system we’ve installed, very pleased with their professionalism

Review 37 (2024-12-26 - Rating: 5)
Jason, did a great job resolving the problem. It was nice that Chaffee was able to find the parts needed during a holiday week.

Review 38 (2024-10-25 - Rating: 5)
Chaffee was able to come out quickly, their tech explained the issues very clearly and talked through the options, and he was a nice guy to work with. Everyone we talked with at Chaffee was very easy to work with.

Review 39 (2024-10-16 - Rating: 5)
Chris came to our house this afternoon to perform the VIP service on our plumbing. He was very thorough and professional, spending considerable time going over our system In addition to flushing our tankless water heater, he also checked a few other problems my wife had noticed. The VIP plan is very reasonably priced and we’re pleased that we signed up for this preventive maintenance.

Review 40 (2024-06-18 - Rating: 5)
They were great, quickly identified the problem, and gave me options for repair and suggested updates. Costs I thought were more than reasonable. They were also able to get the part needed and schedule the repair the next day. Just wish I had called them sooner rather than getting the runaround from others! Ill definitely be using them in the future!

Review 41 (2024-12-19 - Rating: 5)
Knowledgeable service person Earl showed up ON TIME, and very courteous, and explained why he was there and what he was doing.Chaffee installed my unit several years back, and I’ve had zero issues.Highly recommend!!

Review 42 (2024-09-14 - Rating: 5)
Eric & Jose were exceptional! They had to troubleshoot and improvise and the end result is awesome.

Review 43 (2025-01-03 - Rating: 5)
Great young man was Thorough Pleasant and professional!!!Eager to address any questions or concerns and explained everythingIn verbage that I could understandWill be calling again!!!🙂

Review 44 (2024-08-13 - Rating: 5)
They installed a new air conditioning and heating system for us yesterday to replace our 24 year old original system. The team was friendly and efficient and they did a thorough cleanup. The new system works great!

Review 45 (2024-12-06 - Rating: 5)
Jason was very efficient in notifying me of his arrival time and then communicated what services he had done on the unit. Chaffee/HA cares about their customers.

Review 46 (2024-07-24 - Rating: 5)
This place came recommended by my neighbors. Now I can see why. They were courteous and obviously knew what they were talking about. The day of my install, 3 guys spent almost all day there working and I had my A/C back after 3 days without it, in July! I will use this company again if I have any HVAC concerns.

Review 47 (2024-11-19 - Rating: 5)
John arrived on time. He was very polite and took the time to explain why I might need a new part in my unit. Seems to be knowledgeable. Im happy with my first experience with Chaffee.

Review 48 (2024-11-08 - Rating: 5)
Best customer service ! Our tech took me around and showed me how to make our HVAC s run most efficiently ! Very polite ,professional and so sweet to our dogs!! We have NEVER had a bad experience with and of the equipment or the staff from here !! 100 %Recommend !!!

Review 49 (2024-10-18 - Rating: 5)
Jason was my tech. He was very thorough and extremely pleasant to deal with. He really took the time to service my units and made recommendations of which he totally explained but didn’t push me on purchasing. I love the fact that all technicians that have serviced my house have all been great. It’s nice to know that the service techs are backed by their company to truly serve the customer and not take advantage of them. Just for the record, I know the new owner Aaron so I always ask the guys how they like working for the company. Overwhelming comment is that they love it. They feel like they get great training, support and love the improvements that are being made with the company - Keep it up and I’m sure the company will be well on the way to being top of the line!!

Review 50 (2024-07-05 - Rating: 5)
Waiting for a replacement part is never fun but sometimes necessary. I was very pleased with the technician who was sent to look at my problem. He was right on the job and had it figured out quickly. He was a pro and I appreciate that.Overall I am happy with the service I have received thus far.

Review 51 (2024-08-06 - Rating: 5)
Eric was great. Listened to all of my concerns and answered all of my questions. Very professional. I would also like to give a shout out to Autumn who kept me informed regarding my service appointment. Thank you Chaffee!!

Review 52 (2024-11-15 - Rating: 5)
I have been using Chaffee for several years for HVAC replacement and service. They are timely, professional, and competitively priced. I highly recommend Chaffee.

Review 53 (2024-08-06 - Rating: 5)
Jason was professional, quickly found our electrical issue, and resolved it.He also installed an outlet for us.Excellent service.

Review 54 (2024-10-18 - Rating: 5)
Great communication before, during and after the appointment. They are very respectful and knowledgeable. They took great care to make sure all parts were working properly to keep our family safe.

Review 55 (2024-07-27 - Rating: 5)
My HVAC unit stopped working. Called these guys on a Saturday morning (8am) and by 10am the same day my unit was repaired. Everyone happy !! Very professional tech and knew exactly what was wrong. I will use this company for all my utility problems. Thank you very much for the service you provide. A+

Review 56 (2024-10-23 - Rating: 5)
Their plumbing support is outstanding. Chris is an awesome person and gives me a complete confidence and is someone I trust to be honest and competent!

Review 57 (2024-12-06 - Rating: 5)
Jason performed my service today. I was impressed with his work ethic and knowledge. He is a pleasant young man whoperformed the service in an efficient and thorough manner, answering all the questions I had.

Review 58 (2024-10-22 - Rating: 5)
Jason arrived on time for the bi-annual service call. He quickly went through his checklist and brought an issue to my attention. He corrected the issue promptly and gave me other advice for the future. Very satisfied with the service and would recommend Patriot/Chaffee to anyone that reads this review.

Review 59 (2024-05-22 - Rating: 5)
I can’t give a more positive review of Eric and his Chaffee associates. We had an entire home galvanized pipe replacement as well as fixture replacements. They gave me fair pricing, explained their process, and were so courteous to my dog and daughter. I’ve worked with just about every plumber in town dealing with our 1950’s home, so I can honestly provide this review: I’ll never go to another plumber! Thank you to Keith, Eric and owner Aaron who helped make this huge job a breeze!

Review 60 (2024-10-15 - Rating: 5)
Had to call because my heat wouldn’t come on. Jason had just serviced my unit in August & no one had touched anything in the attic since then so I couldn’t figure out what had happened. It was working fine when he left. Turns out, Jonathan responded to my call & said right away that it had to be one of a very few things. He had it going very quickly. I have Chaffee’s ongoing service contract so knew it would be taken care of without being hit with a budget blasting charge for service. Once again, my reliance on Chaffee’s proved to be one of my better decisions.

Review 61 (2024-09-30 - Rating: 5)
Johnathon did our maintenance and inspection really well and showed us photos of lots of rust that’s accumulated on the furnace for our upstairs. Made an appointment for next Thursday. Our new system was installed today and the crew worked diligently to get it done. Still learning how to use it.

Review 62 (2024-10-04 - Rating: 5)
Jason was amazing! Shot me straight, didnt oversell. What he said would happen when he suggested a fix, was exactly what happened. 10/5. Would def request him again!

Review 63 (2024-09-05 - Rating: 5)
Very professional service from Jason and Chaffee Air in general for this annual maintenance call. A little expensive, but all issues were addressed the same day our HVAC units are humming along happily!

Review 64 (2024-08-09 - Rating: 5)
Couldn’t be better. Quick, clean, great work. Jason found the issue with our HVAC system - not easy to find - and took care of it. Cleaned up after himself. No recommendations for more service, just fixed and done. And a very reasonable price. Kudos!

Review 65 (2024-06-25 - Rating: 5)
Great first experience with this company. Had them recommended to me after previous service company could not meet really provide timely service.Great friendly local staff got me signed up and a maintenance appointment in a week. Happy to sign up for their service plan for the next year.

Review 66 (2024-11-15 - Rating: 5)
11/15/24 - Friday. I requested Jason as he does preventative maintenance. He serviced my 2021 Mit. split ductless. I asked him to check the blower wheel. He showed me how dirty it was. I said Cooks Comfort, a Mit. diamond contractor (Home Depot) service manager cleaned it 7/23. He tooked off the blower wheel. It was NEVER cleaned. Jason cleaned it and showed me. It is NOT part of the monthly maint. plan. however Cooks Comfort installer said you must clean the blower wheel every 2 years all depends how dirty it gets. I appreciate Jason and Chaffee and the front office for making sure the unit is being properly maintained. He also cleaned the outside air handler. Thank you again. Like houses, cars and ones body IF you do NOT maintain it, it will NOT last. Maint. is the key. NOTE: Cooks Comfort sold out to Pioneer Comfort recently.11/9/24 - Friday unit was not cooling to set temperature. I called early evening Friday and they sent out Sr, Tech Johnathan. He did some troubleshooting and listened to my concerns. He replaced the Capacitor as it was leaking. aka hard start assist. Now my humidity is now actually at 56% (between 40% to 60% comfort range). I appreciate him having the skillset to fix it. Thanks.Scheduled Fall Maintenance with Devin - HVAC service tech.11/4/24 (Chaffee Air).Service tech Devin found a future must fix issue with my HVAC. The HVAC Contactor was going bad. Really. I wonder why I was getting alerts from Ecobee and Airthings about high humidity. Was 69 to 70....now after replacing part humidity NOW 65/66 humidity.I wondered why I sometimes heard humming or buzzing noises with the HVAC unit. Devin, HVAC service tech is very smart, detailed and first class professional and did repairs in a timely manner. Thank you Chaffee Air for having service oriented HVAC pros. I cannot say this about many HVAC companies out there. I also learned that my R410A refrigerant will be phasing out soon and going to R-454b. Thanks to Ozone and global warming...REALLY.I signed up for a monthly maint. service 2x a year with 1x a year for water heater flush. I appreciate the followup with Michelle. Eric the service tech. was detailed and having used many HVAC companies, this one is affordable and honest. I switched as Cooks Comfort sold out to Pioneer Comfort.

Review 67 (2024-09-17 - Rating: 5)
Had a great experience with Chris fixing our PRV. Tyler’s team did a good job installing our HVAC. Highly recommend!

Review 68 (2024-10-08 - Rating: 5)
Oct. 2024 - Another great experience with Jason. Had my high capacity dust filter installed in main unit.Apr. 2024 - Jason came out for my seasonal checkup and found my AC unit was not operating properly but could not diagnose the exact cause. He enlisted additional help from the area supervisor. Between Jason and John, they determined my problem to be an intermittent wire to wire short in my thermostat cable that prevented my AC from operating correctly and had damaged my thermostat. They replaced the thermostat and eliminated the short circuit. Now my 2-stage AC is operating properly and I am very pleased. Great job. Highly recommended. Bill

Review 69 (2024-05-24 - Rating: 5)
Wonderful experience from start to finish. Blower moter went out and Chaffee was able to get me a replacement motor the next day so I didnt have to go the extended holiday weekend without AC. Service technician Devin was top-notch - friendly, knowledgeable, and efficient. Cant speak highly enough about him. Service was priced fairly and no high pressure sales through any of the process. Please dont change Chaffee, your doing it right!

Review 70 (2024-12-03 - Rating: 5)
Chaffee is great! Best customer service. Best technicians. Honest prices. Use them every time!

Review 71 (2024-05-31 - Rating: 5)
I will use this company from now on when I need work done to my unit. And one of your guys Devin what an asset to your company he is a wonderful human being. Very courteous very polite very respectful. Just a joy. And I would love to have him on the next service call that I need anything air conditioner heat related. I have really been through it this week with the storms the tree fell on my home messed up everything. And yall come and save the day and fix my unit thank you Devin I think Ill have a great night sleep tonight in my cool house. Ive had a horrible week and Devin you just made my day today. I love that youre a Christian. And I loved our talk today about how good God is. This young man deserves a raise. This is the future of your company. Hes a good one to keep.

Review 72 (2024-11-22 - Rating: 5)
John with Chaffee HVAC arrived on time, diagnosed and corrected the heating issue, and completed the job in a professional manner. Much appreciated!

Review 73 (2024-10-24 - Rating: 5)
John was fantastic! Explained everything so it was easy to understand, found the issue and addressed it promptly! Great experience!

Review 74 (2024-11-04 - Rating: 5)
Johnathan was very polite & did the inspection quickly. He also checked on my air filter upstairs as I’m not able to climb stairs yet. Very friendly!

Review 75 (2024-06-11 - Rating: 5)
Josh was fine but I have left 3 messages over a three week period for Mike to call me about a old quote for some duct work. I guess Chaffee doesnt want my business anymore. I have purchased 2 systems for 2 houses in the last 7 years. I would say Im a good customer but when I cant get a call back, I know what they think of me as a customer.

Review 76 (2024-04-23 - Rating: 5)
Fantastic service and experience so far… we are on the service plan (paying monthly for two maintenance visits per year), and it has paid off so far. Our most recent tech, John, was so nice and knowledgeable and took care of our heater issue quickly. He kept me updated on his arrival time and was early to the appointment. This company was referred to us by multiple people, and we are very pleased.

Review 77 (2024-07-17 - Rating: 5)
Jason did an excellent job fixing my air conditioner. He was punctual, profesional, knowledgeable and friendly. I highly recommend Chaffee!

Review 78 (2024-11-21 - Rating: 5)
Appointment availability was quick and appreciated. Techs were punctual and completed the job promptly.

Review 79 (2025-01-03 - Rating: 5)
Arrived on time. Very professional and knowledgeable. Did a great job.

Review 80 (2024-12-02 - Rating: 5)
I received excellent service to replace my air conditioner coil at a reasonable price. Chaffee was fair and good to work with. Devin (the tech) was thorough, knew his stuff, and double-checked other areas of the system to prevent future problems. I recommend them.

Review 81 (2021-03-25 - Rating: 5)
At the beginning of December our heat went out on the coldest night of the year. I called Chaffee air and they got me on the schedule to install a new Trane Heat Pump. When they came to install, the crew was on time, extremely helpful and did a fantastic job. I would highly recommend Caffee Air for any HVAC needs.This is a second review under the first one for Chaffee air. We recently bought a new house and after finishing the basement, needed a heat and cooling source. Chaffee air did such an amazing job installing our new Mitsubishi mini split. We couldnt be happier!!

Review 82 (2024-05-20 - Rating: 5)
Jason was absolutely amazing! Told me about problems others hadnt before. And went above and beyond helping to find a leak under my house and he was only there to clean my hvac unit! 10/10 would recommend

Review 83 (2024-04-15 - Rating: 5)
My air conditioner glitched out the first warm day this year. Chaffee fortunately already had a tech, John, in my area when I called, and he was able to swing by that afternoon. John diagnosed the issue quickly, a faulty electrical part, and made the repair start to finish in an hour or so. Super friendly guy. Thanks!

Review 84 (2024-11-26 - Rating: 5)
This was my first experience with Chaffee. Eric was early! Pleasant and professional. I highly, highly recommend.

Review 85 (2024-06-12 - Rating: 5)
Chaffee did a marvelous job when they replaced my 25 year old heating and air system 2 years ago and have been attentive in maintaining it since then. They are competent, timely, and very nice! I recommend them most highly! They recommended a surge protector, but did not push it! They’ll send me an estimate without the hard sell. I trust them.

Review 86 (2024-10-23 - Rating: 5)
The service was easy to schedule, I received a phone shortly before the technicians arrival letting me know he was on his way, he was on time, and the service was thorough. Good job!

Review 87 (2024-08-07 - Rating: 5)
Ive used CHAFFEE for 15 years. Two Mitsubishi units in my house, two at my office, and their service and pricing are superb. I knew the original owner, and the company continues with his dedication to excellent service.

Review 88 (2024-09-20 - Rating: 5)
Upon arrival and after a brief Q&A, Devin promptly set to work. He discovered one minor maintenance issue, for which I received a fair price quote for its repair.

Review 89 (2024-07-08 - Rating: 4)
New AC unit/ condenser, coils, and power breaker installed in a satisfactory manner. New AC unit works as it should. 0% financing was a huge plus. I would have no problems using their services, again.

Review 90 (2024-06-27 - Rating: 5)
I have called upon Chaffee HVAC, Plumbing, & Electrical for all my HVAC needs in my old house and now in my current home.Today they replaced all the old damaged ductwork under my house. They also moved the air exchange to the hallway so that I wouldnt have to go into my crawl space to change the air filter anymore.From start to finish on this project this company has been very professional. They are excellent at communicating. Today I worked with Josh and his team as they replaced my ductwork. Josh was very courteous and professional. He explained everything about the project and answered all of my questions. He was very thoughtful about taking care to keep my home clean while they worked.I highly recommend Chaffee HVAC, Plumbing, & Electrical.

Review 91 (2024-04-25 - Rating: 5)
Our dealings with Chaffee have been great. Professional on the phone, follow-up is good. Even though we had an issue with our heat exchange unit, they have all been professional and helpful. Highly recommend them.

Review 92 (2022-03-06 - Rating: 5)
Prompt, polite, & always a pleasant experience. Been using them for years. Recently had them to swap a mini split for a subpar other unit but their maintenance on traditional HVACs is just as solid.

Review 93 (2024-04-18 - Rating: 5)
Chris was fantastic and willing to help us out at every turn. He was patient and knowledgeable, giving us tons of information on things we could handle ourselves and what would require more in depth work. Hopefully we dont have any more plumbing issues but if we do, we are confident in calling upon Chaffee again.

Review 94 (2024-05-06 - Rating: 5)
Jason was patient, detailed, and through with service. He took time to explain what he recommended and why. The filth that came off the rollers was shocking. Thank you Jason for your integrity toward the service you rendered. I plan to use Chaffeeif needed in the future.

Review 95 (2025-01-01 - Rating: 4)
The technician was on time and looked equipped to handle the situation. All I was getting was a follow up maintenance check. He did offer a surge protector at the AC unit and explained what it did & covered, also wanted to sign me up for a monthly maintenance check contract, which I declined. Unit only < less than 2 yrs old, but stated running as should be. Overall good experience.

Review 96 (2024-12-26 - Rating: 5)
Great service! Chris was awesome! Very knowledgeable!

Review 97 (2019-06-01 - Rating: 5)
Our downstairs AC went out and we got quotes from a few of the big names in the Knoxville area. Not only did Chaffee offer the best deal, we got a better product and experience. We were able to replace both downstairs and upstairs units with Trane for a little less than what one of the competitors was quoting Goodman. The day of install they sent 2 teams to replace both units in one day. The other HVAC providers I had quoted were going to separate the install dates. The installers were extremely professional and did an amazing job. I highly recommend using Chaffee for any HVAC needs!

Review 98 (2024-05-28 - Rating: 5)
Chaffee HVAC did a great job, from start to finish. Jason came in and went straight to work on my air conditioner, explaining the process, and helping me understand the problem before fixing it. Thanks to him, my outside unit is looking and running like its brand new! Devin was a great help as well!

Review 99 (2024-03-27 - Rating: 5)
I can’t say enough about this company. When I called to make an appointment, the staff was friendly, knowledgeable and helpful in getting an appointment booked as quickly as possible. Every technician is professional and helpful in explaining whatever needs to be done. From start to finish these guys are great!I had John complete the spring maintenance of my furnace and AC system today. He did a great job! He took photos of everything he maintained, explained everything he did, and offered reasonable fixes to keep my units running longer. I couldn’t be happier with this company! Great job, John and thank you!

Review 100 (2024-03-15 - Rating: 5)
We had a problem with no cooling on our upstairs unit . Called.for service from Chaffee Air at 1pm. Received a text message saying our technician would be on the way soon, within 15 min received message from Johnathan with a picture of him and assurance that he would be on the way shortly. When he arrived introduced himself and got to work on our issue right away . Johnathan throughout kept us informed of his progress until our problem was resolved.I was impressed with his professionalism and concern for our property wearing shoe covers an keeping everything clean. When done he told us about a mantainence program we could use . Glad to have that option so we ordered it. Great Tech, nice manners, wonderful experience overall pleasure to work with!!

Review 101 (2024-09-30 - Rating: 5)
Like always, very professional and knowledgeable. Josh was very friendly and gave us some great advice on our plumbing upkeep. Highly recommend!

Review 102 (2024-12-05 - Rating: 5)
Great experience again with this local independent company.Happy I found them via word of mouth recommendation.

Review 103 (2024-12-04 - Rating: 5)
Im extremely impressed with everything and couldnt be more pleased. My a/c went out on July 5 and I called a company I have a contract with. They charged me 270.00 for absolutely nothing as we still had no air. They knew I had a senior living in the house and that this needed immediate attention. Needless to say, they never got back to me the next day so I decided to write them off permanently The next morning, which was a Monday I called Chaffee and within 48 hours they had a brand new HVAC system installed with an excellent price. I cannot thank you all enough! Their staff is very polite and so were the installers. Thanks again! Best wishes!Update: 10-2-2024Trey was great! He fixed our thermostat in a minute.Excellent!Thank you very much!Another update: 10-4-2024The thermostat did actually stop working overnight.Devin installed a new one and I’m very pleased with everything!Thank you once again!12/5/24 Johnathan helped us today and is a great guy!Thank you once again!

Review 104 (2024-12-13 - Rating: 5)
Service person was right on time and very friendly. Also know the equipment well. Pleasant service tech.

Review 105 (2024-10-23 - Rating: 5)
Thank you Chaffee HVAC.. we are cool again! Jonathan was spectacular!! Extremely knowledgeable, kind and very professional!

Review 106 (2024-03-19 - Rating: 5)
I was having some trouble with my heat pump/ mini split system that was installed in November. My technician Joshua was very thorough and knowledgeable. He explained the issue in a way I could understand and talked me through the next steps. So glad I chose Chaffee Air for my install because they have taken very good care of me.

Review 107 (2024-07-04 - Rating: 5)
Eric showed up and within 30 minutes he had fixed our air conditioning. We have been dealing with Chaffee for almost 20 years and I would recommend them to everyone.

Review 108 (2024-04-13 - Rating: 5)
I have been using Chaffee Air for several years, and the service is great. I would like to give a special shout out to my technician Jason. His service and dedication to do the job right are outstanding. He also takes the time to answer and explain any questions that I may have. Keep up the good work!!!

Review 109 (2024-02-08 - Rating: 5)
Joshua B. was our service provider and he did an excellent job. He was able to provide us with a timely and fair assessment of our AC/Heat unit(s) problems, and quickly helped us to get back up and running. I recommend asking for Josh next time you call!

Review 110 (2024-03-12 - Rating: 5)
I highly recommend Chaffee HVAC. We needed maintenance on our system and we are very pleased. Josh Bennett is who came out and was very professional, knowledgeable and kind. I had questions on settings and filters also and Josh was very helpful! We will definitely call on this company and Josh in the future! Thanks again!!

Review 111 (2024-11-06 - Rating: 5)
First time, all great, technician did more in 1 visit than all from previous company in 8 plus years

Review 112 (2024-10-02 - Rating: 5)
Jason was thorough and professional and went over everything he did to check and clean our system. Now we are ready for the Fall/Winter season.

Review 113 (2024-10-18 - Rating: 5)
Devin was on time and very polite. He inspected our units and answered a few questions I had. Great service

Review 114 (2024-08-19 - Rating: 5)
Johnathan and his trainee did a fabulous job and were very pleasant. Thank you both. I will be calling again.

Review 115 (2024-05-22 - Rating: 5)
The office staff is friendly and helpful. The technician was nice and knowledgeable, and he explained what needed to be done. I appreciate the Chaffee team and will continue to use them!

Review 116 (2024-10-01 - Rating: 5)
Great service tech (Jason) ! Excellent service & very thorough in checking everything. Would highly recommend Chaffee HVAC !!

Review 117 (2024-06-21 - Rating: 5)
Chaffee responded to a non working evaporator coil.They quoted a new one and suggested a new more efficient system and could install it completely within a week. I was so impressed with Johnathan and Mark. The phone is always answered with polite cheerful responses.Everyone at Chaffee impressed me.

Review 118 (2024-05-07 - Rating: 5)
I called three places and they were the only company to reach out and help. They were professional and communication was great. Heat pumps are expensive and I chose to get mine fixed but I will be purchasing mine from them by next year! Excellent service and response thus far

Review 119 (2024-12-05 - Rating: 5)
Eric explained all procedures thoroughly and repaired my equipment promptly. Thank you for your diligence!

Review 120 (2025-01-07 - Rating: 5)
Jonathan was very thorough, explained everything, and guided me as if it was his own home. I trusted his advice and am grateful for the quick response.

Review 121 (2025-01-02 - Rating: 5)
John did a great job and explained everything well.

Review 122 (2024-01-18 - Rating: 5)
One of our 15 year old heat pumps went out on NYE. After receiving an astronomical quote from our existing HVAC company to replace the systems, Michael came out same day and priced us an upgraded system at the same price point the competitor offered for a base system.The team installed new systems within a few days, sending a large crew out in the pouring rain to get the job done quickly. My configuration was a bit nuanced, but Michael and Jason worked through all of my questions and concerns until I was satisfied, even coming back out in the freezing temps to make sure everything was operating how I wanted it to.I highly recommend Michael, Jason, and the whole team at Patriot Mechanical / Chaffee Air for all of your HVAC needs. They are reliable, economical, and won’t stop until the job is done!

Review 123 (2024-11-06 - Rating: 5)
Great service. Went right to work then explained what needed to be done and what it would cost. Very happy. Thank you

Review 124 (2024-12-07 - Rating: 5)
Very quick response to my call and was able to diagnose and fix the issue. They are always friendly and efficient.

Review 125 (2024-08-08 - Rating: 5)
Response was on time, and very quick. Chaffee has always been responsive our HVAC systems.

Review 126 (2023-10-06 - Rating: 5)
I cannot express how grateful I am for the outstanding service provided by Chris from Patriot / Chaffee! We encountered a hot water problem for the second time, and it was a real headache. Initially, another company had visited and told us that our water heater was beyond repair and needed replacement, which would have cost us thousands of dollars.However, our experience took a complete turn for the better when Chris from Patriot / Chaffee came to the rescue. He not only identified the issue but also managed to make the necessary repairs, saving us a significant amount of money in the process. Its rare to find such a knowledgeable and honest technician who truly cares about their customers.Thanks to Chris and the exceptional service provided by Patriot / Chaffee, we now have hot water again, and our wallet is intact! From now on, Chaffee will be our go-to for any plumbing needs. I highly recommend their services to anyone in need of a reliable and trustworthy plumbing company. Thank you, Chris, and thank you, Patriot / Chaffee, for your expertise and professionalism!

Review 127 (2024-03-12 - Rating: 5)
Very happy with Chaffee air. My unit has been working fantastic and my utility bills are low. Josh performed maintenance on the hvac system today and he,was very professional and knowledgeable. The annual maintenance plan is very affordable.

Review 128 (2024-04-18 - Rating: 5)
Eric was on time courteous and professional.He explained everything in a way we could understand . We will request him every time we need service. Best HVAC technician we’ve had in the 40 years we’ve lived herePaul and Carol DKnoxville

Review 129 (2024-12-02 - Rating: 5)
Chris just came to our house to check and repair a water leak in our crawl space. He was very professional and thorough. We had Chafee install a Trane heating and A/C unit a few years ago and have ALWAYS been happy with your company and the service provided.We recommend you to all our friends!Thank youWalter & Cheri Wilson

Review 130 (2023-11-08 - Rating: 5)
Eric came out to our residence to do maintenance on our AC and heater. He was professional and courteous, very knowledgeable, and even gave us some great tips on using and maintaining our fireplace. I used the online scheduling tool and the company was very quick to respond and schedule my appointment. I will definitely use this company again for my HVAC needs.

Review 131 (2024-05-01 - Rating: 5)
Very pleased with the two men that arrived this afternoon. Eric and Chris removed a pipe enabling our contractors to install our front door. The price was excellent and the timing too.

Review 132 (2024-09-13 - Rating: 5)
Eric was fantastic! Very knowledgeable. He took the time to answer any questions we had and was very courteous. Thank you Eric!

Review 133 (2024-07-14 - Rating: 5)
Jason was very helpful, very polite and did a great job and got our air back up and running. I recommend this technician for anybody.

Review 134 (2024-11-19 - Rating: 5)
Josh performed our VIP maintenance. Great job! Professional service and communication.

Review 135 (2024-12-04 - Rating: 5)
Devin, is very talented, professional and represented Chaffee Air with distinction. He is a very polite and respectful man. You will have my business in the future.

Review 136 (2024-10-28 - Rating: 5)
Jason is always pleasant to interact with on all my service calls. He advises me appropriately on issues that need to be brought to my attention. Excellent service.

Review 137 (2024-10-03 - Rating: 5)
Tech arrived on time for my fall checkup. Did an excellent job.would recommend.

Review 138 (2024-11-18 - Rating: 5)
11-18-24Eric did an excellent job. Installation of new HVAC system and thermostat. Excellent work, communication and clean up. I trust chaffee HVAC, Plumbing and Electric.10-25-24Jonathan is an exceptional problem solver. He investigated my new unit inside and out to determine possible causes for problem. It is great to work with a technician you can trust to help you find a solution.5-13-24Technician came to replace a part on self-contained heat and air unit. Conducted maintenance and cleaning, resolved ant issue, adjusted vents and tested thermostat. Very pleased and appreciate his service.Today was my first maintenance visit from Chaffee Air. Sean was thorough in checking condition and maintenance on my heating systems and very informative in helping me understand how the two systems operate. I appreciate getting to know a company I like and can trust for maintenance and problem issues. Service on the AC units is automatically set up for spring giving me less to keep up with.10/9/23Problem with heat system turning on. Prompt response. Two problems found. Efficient, great trouble-shooting, great service technicians.

Review 139 (2024-06-29 - Rating: 5)
Great service. Our HVAC was not putting out cold air. Chaffee was out here in less than an hour and quickly fixed the problem.

Review 140 (2024-05-09 - Rating: 5)
Jason and Tyler were very professional and courteous through the whole install of the AC and furnace installation. Definitely would use Chaffee again. Great company!

Review 141 (2023-12-09 - Rating: 5)
I was able to get a same-day appt which was so nice! Friendly & helpful female that took my call. The service tech, Joseph, was extremely polite. He listened well to my concerns. He was respectful to my home and explained things well.

Review 142 (2024-09-01 - Rating: 5)
As always, service was on time and very professional! Devin came out to get our systems all checked out and ready for the fall/winter months to come!

Review 143 (2024-10-22 - Rating: 5)
Fantastic crew came and serviced the unitHighly recommend them and Jason is great. He does excellent work

Review 144 (2024-03-22 - Rating: 5)
Chaffée has kept my 32 yr old Rheem air conditioner running beautifully for over 20 years. If I need a part replaced, its because I need a part, not because theyre trying to up-sell me. I could not be happier with this company. Thank you, Chaffee and Eric (my service provider today ) for keeping my machine running!

Review 145 (2024-08-07 - Rating: 5)
Eric was very nice and professional. He even petted my pooch! Great employee

Review 146 (2024-04-19 - Rating: 5)
Eric from Chaffee was efficient and honest. He explained everything about the reading on the capacitor and what it should be. No con artist or hard sell for a new unit, very straightforward and professionalI recommend this company and Eric.

Review 147 (2024-04-20 - Rating: 5)
I cant quite tell the entirety of the professional service I received. My air unit wasnt working and the house was quite warm. John with Chaffee HVAC arrived quickly and knew within minutes where and what the problem was and fixed it in no time. I will be trusting all my future HVAC needs with Chaffee

Review 148 (2024-06-17 - Rating: 5)
The technician Joshua arrived quickly check the system and found a burnt wire that had caused the thing to shut down simple job he did it efficiently he checked pressures everything was fine a great job by Josh.

Review 149 (2024-12-10 - Rating: 5)
Jonathon was great! Very knowledgeable and expeditious. Went above and beyond to assist with repair options.

Review 150 (2023-07-08 - Rating: 5)
Chaffee was able to get a service call completed on the same morning I called about our AC unit not cooling. Jason came and fixed the issue and then came back the next morning when the unit malfunctioned again overnight. All good now. Very professional and responsive with clear communication on the issue and fix.

Review 151 (2024-10-23 - Rating: 5)
Chaffee has great products and service!! They are always in time, knowledgeable, professional and very courteous

Review 152 (2024-03-15 - Rating: 5)
I’ve gotten to know the owner at Chaffee pretty well. Veteran/Knoxville guy/UT grad/engineer! All starts at the top.John came out for our spring maintenance as a part of our VIP membership and was so thorough. He checked everything. Went in the attic, explained everything and even cleaned up the outside of our units at our house.He didn’t try to upsell me on things, just gave us the service and information we needed. He was super sweet to my wife Susan and even pet our dog hahaha. I couldn’t be happier with Chaffee. Glad we are VIP members!

Review 153 (2023-12-18 - Rating: 5)
I switched to using Chaffee after dealing with another local group leaving me stranded. Every time I have had to get Chaffee out to assist whether it be installing a new unit or tweaking anything that has come up, they’ve been right on it for my family. Each technician has been knowledgeable, helpful, and most importantly timely. Hands down recommend Chaffee to anyone and everyone looking for a new HVAC group

Review 154 (2024-06-26 - Rating: 5)
Best customer service anywhere. Price was in line, install had issues that were dealt with (removed a 24 year old unit that needed new wiring and breaker) and my house is comfortable again. Thanks!P.S. After several years of excellent service the AC unit had a bad capacitor. We called Chaffee, they were out several hours later, identified the issue and found a solution. Thanks for great service John.

Review 155 (2023-07-29 - Rating: 5)
Our HVAC system stopped cooling air on Friday night. I called the company outside of the working hours to leave a message and was pleasantly surprised that a real person answered my call. I was able to leave a message and got a call back early in the morning. The unit was fixed while it was still cool outside. The technician was polite, professional and answered my questions. I really appreciate the promptness, responsiveness of the team, and work being done on the weekend. I will definitely use their services again.

Review 156 (2024-06-06 - Rating: 5)
Jonathan provided excellent service. I was given notice when he was on his way, he was on time, personable, and knowledgeable. Have always had great service from Chaffee!

Review 157 (2024-05-08 - Rating: 5)
Jason was very accommodating in completing his assessment and cleaning. We had a plumber fixing a faucet leak at the same time he was there and they had to cut the water off. He changed his plans to clean our Units after they were done and he did some other assessments he needed to do while the plumbers did their thing.

Review 158 (2024-06-19 - Rating: 5)
I called Chaffee Yesterday afternoon because the AC was not working in my mini split the technician named John was out here this morning by 10:15 And we are in the heat wave so I’m sure there are a lot of people who need their AC fixed. John was friendly and professional, and he explained everything to me and before he did anything, he told me what it was going to cost and asked if that was okay, Which it was. John was just a lovely person and I enjoyed meeting him and of course I enjoyed getting my air-conditioning back. Chaffee Is right there for you when you need them. They always have been for me so give them a call and get your problems resolved then this is coming from one very satisfied customer.

Review 159 (2024-12-11 - Rating: 5)
Thank you for the great service, wife was over joyed at the service level. Was very satisfied.

Review 160 (2023-05-09 - Rating: 5)
We have numerous split unit/ductless heating & air units. After the previous company we had been using discontinued full maintenance as a part of their standard service agreement (and yet continued to charge the same amount fir less service), I found Chaffee/Patriot. Renee, in the office, was just wonderful to work with based on our needs and very understanding. They were able to send out 2 technicians in a timely manner. They performed a COMPLETE maintenance service on our units. They were professional, knowledgeable, thorough, friendly, and, in my opinion, gave a good value for our money. I give my highest recommendation to Chaffee/Patriot and will definitely continue to call them in the future.

Review 161 (2024-10-08 - Rating: 5)
Trey serviced our HVAC unit and did a great job. Highly recommend Chaffee and its staff.

Review 162 (2024-02-20 - Rating: 5)
Jason was on time and did a thorough job with our bi-annual HVAC maintenance, including sharing pics he took of inside the unit. I’ve been using Chaffee Air for a few years now and have been very pleased with all of their work and interactions. Anytime I have called the office they’re responsive, kind, and always respectful of my schedule. I would recommend them to anyone with HVAC needs. I learned they’ve branched into plumbing, too, and I intend to get estimates from them when plumbing needs arise.

Review 163 (2024-04-01 - Rating: 5)
John saved my tail today and arrived in a timely manner and fixed a complex problem!I will not have to sleep on the couch tonight. I am a very satisfied customer. Thank you John !

Review 164 (2023-12-20 - Rating: 5)
Great service from everyone at Chaffee Air. Josh and crew did the install, Renee in the office, and Michael in sales all took great care of everything to get my system replaced. Definitely good folks to do business with.

Review 165 (2024-11-23 - Rating: 5)
Always a great experience with these guys. Would never use anyone else.

Review 166 (2024-10-07 - Rating: 5)
Johnathan was friendly, professional, and did a thorough job servicing our unit so we can enjoy a cool summer with no problems.Thanks for sending Johnathan to our home!

Review 167 (2024-02-18 - Rating: 5)
My technician Josh B came out and immediately diagnosed the problem and professionally gave me my option to resolve the issues. I was very pleased with his professionalism and knowledge and will be using Chaffee again in the future.

Review 168 (2024-09-16 - Rating: 5)
Chris was friendly and professional. He assessed the problem and fixed it promptly. If or when I need a plumber again I will request Chris Hopefully he will be available

Review 169 (2024-12-20 - Rating: 5)
I’m very pleased with this company. Michael gave me a reasonable estimate and promptly scheduled. Jason and his helper (didn’t get his name) were very friendly, polite young men that ran new ductwork professionally and in a timely manner. I highly recommend Chaffee Air for all your HVAC needs.

Review 170 (2023-08-23 - Rating: 5)
Fred was prompt, professional, and thorough. He caught something that most technicians might have missed because he was so thorough, and saved me from having to make another appointment later on today because the part in question would have died within hours. It’s a very hot week and we really appreciated the quick response and professionalism that Fred demonstrated. We’re all much more comfortable now!! Definitely will recommend Chaffee to friends and will likely go though them to finance a new HVAC unit in the future.

Review 171 (2024-08-06 - Rating: 5)
Chaffee is my go to HVAC business and has been for years. My recent experience is annual inspection and cleaning. Everything went great!

Review 172 (2024-08-24 - Rating: 5)
Devin was great!! Our compressor fan had issues and Devin replaced under warranty.

Review 173 (2024-10-02 - Rating: 5)
Johnathan was courteous, efficient, and answered all questions. I requested him for this visit!

Review 174 (2023-12-09 - Rating: 5)
Weve used Chaffee for over 6 years now and have never had any issues with them. Their technicians are easy to talk with and have always explained what they were going to do to our systems. Weve never had any call backs.

Review 175 (2023-01-24 - Rating: 5)
USE THIS COMPANY!! In all honesty, highly recommend this company. My heating system went out on 1/23/23, and it is a two year old system. I called a different local company to take a look at it and diagnose the issue. After 3 hours, the other tech had wracked up over $500 in charges, having never explained he was doing anything that was charging me, or asking permission to use something to charge me. I dismissed that company, and was referred to Chaffee to fix my heating issue. WHAT A WORLD OF DIFFERENCE. They came out within an hour or so of me calling this morning (approx 9:15am) and had everything fixed within a couple of hours. Hunter is the absolute man!!! Any time he needed to do something or change out a part, he came to me, explained what he was trying to accomplish, and the cost of each part to me, and any other options available. They respected my house and wore covers for their shoes, and were the epitome of professionalism. Payment/Invoicing was seamless, and I will be calling Chaffee moving forward for any heating/air issues, and will refer them to anyone that will listen. Good quality service goes a long way, and Chaffee just solidified me as a customer today. If you are in a lurch and need professional and quality fixes and reasonable prices, you could not find anyone better than Chaffee.P.S. - Im not kidding, Hunter is amazing, if you can request a tech, definitely try getting him!

Review 176 (2024-04-17 - Rating: 5)
Great service. Good advice. Good pricing. These folks worked with me when I had a new a/c unit put in. I am staying with them for maintenance contract and future repairs if needed. Good company!

Review 177 (2023-08-02 - Rating: 5)
Jason promptly arrived after hours to address our malfunctioning unit and swiftly resolved the issue. Given the intense heat my family was enduring, his assistance was greatly valued. We are thankful for Chaffees rapid response in restoring our unit to functionality!

Review 178 (2024-10-15 - Rating: 5)
Chris, employee, was great in explaining what my options were in to solve the plumbing issue. Did a great job! Professional and knowledgeable employee. I will do all of my future plumbing needs with this wonderful company!

Review 179 (2024-12-26 - Rating: 5)
Two hours from the time we called our leak was fixed. Our plumber was friendly, courteous and listened to us. He fully explained every question we had.

Review 180 (2024-11-05 - Rating: 5)
We have use Chaffee now for over 10 years..we wouldnt even think of calling anyone else...they are the absolute best....from getting to us quickly and on time to overall appearance and how each and every technician has been polite, knowledgeable and thorough and explains why and what needs done to fair pricing I would and do highly recommend Chaffee Air ...

Review 181 (2024-12-14 - Rating: 5)
Jason click was a tremendous help with our unit thank you much

Review 182 (2024-07-14 - Rating: 5)
Jason was great, he was kind and very knowledgeable. Way better than Pioneer HVAC and PipeWrenchPlumbingHeatingCooling.

Review 183 (2024-04-08 - Rating: 5)
I accidentally screwed through the thermostat wire while updating drywall in the house. Devin the technician quickly diagnosed a blown fuse and got it back and running in no time. Very satisfied. Thanks!

Review 184 (2024-11-27 - Rating: 5)
Great technician. On time, efficient, expert. Resolved problem quickly. Many thanks.

Review 185 (2024-12-06 - Rating: 5)
The technician was prompt, knowledgeable and courteous. I am well pleased!

Review 186 (2024-06-17 - Rating: 5)
Called early and they were able to send someone out that day. Tech was very helpful and got my ac unit up and running again.

Review 187 (2024-12-18 - Rating: 5)
I was not there to observe/see the work. But, I trust that it was excellent, as usual!

Review 188 (2024-10-01 - Rating: 5)
Arrived on time and completed maintenance quickly and efficiently. Jason is the best!

Review 189 (2024-07-23 - Rating: 5)
Jason was knowledgeable and professional. Did a a/c maintenance and changed a capacitor on my unit.

Review 190 (2024-03-16 - Rating: 5)
When I bought my home, my HVA unit was a little over 30 years old. So I set out to get the best estimate for a whole new unit and Chaffee was well ahead of all the rest. I got a Train unit for several thousand dollars less than an offbrand would’ve cost from other HVA dealers. I’ve had my unit three years now and I’m so satisfied, Chaffee’s prices on spring and summer check ups are so reasonable and they’re always available when it’s convenient for me. Jonathan came out the other day and did my spring cleanup, and I couldn’t be happier with his advice and professionalism. In case you didn’t know, Chaffee also does plumbing. I’m scheduled to have my hot water heater flushed in about a week as part of the spring and fall, check up special for the HVA system. You just can’t beat Chaffee. Jonathan came out the other day and did my spring cleanup, and I couldn’t be happier with his advice and professionalism. In case you didn’t know, Chaffee also does plumbing. I’m scheduled to have my hot water heater flushed in about a week as part of the spring and fall, check up for the HVA system. You just can’t beat Chaffee.

Review 191 (2024-02-23 - Rating: 5)
Prompt inspection and estimate by Chaffee Air, easy to understand proposal, fair price, great customer service, proficient and diligent crew that did quality work, professional from start to finish. We had a severe mold problem, they got us back up and running with new ductwork, serviced/cleaned HVAC unit, and cool, clean, safe air to breathe going into the weekend!Chaffee installed a dehumidifier a month after our ductwork replacement due to continued issues with humidity in our home, which has been working flawlessly since then and controlled our in-home humidity levels.Had our first biannual maintenance plan visit today 2/23/24, and the service was great and all checked out well.

Review 192 (2024-11-11 - Rating: 5)
Polite, knowledgeable, easy to talk to and efficient. I would recommend Jason to anyone!

Review 193 (2024-05-04 - Rating: 5)
Jason arrived on time and promptly performed the preventative maintenance check. He took the time to thoroughly answer my questions and address issues that concerned me.

Review 194 (2024-05-24 - Rating: 5)
Johnathan was great! Very knowledgeable and easy to get to know. He did a great job cleaning and inspecting our unit.

Review 195 (2024-07-10 - Rating: 5)
Had a great experience from start to finish. Would highly recommend this team, they say what they are going to do and do what they say! Highly professional at all times.

Review 196 (2023-10-12 - Rating: 5)
Was recommended this company by several folks and they didn’t disappoint. Fred quickly found the problem, fixed it and it’s now working great. Had some problems with the original install company and subsequent companies trying to convince us to pay for a whole new system even though this one was installed less than 7 months ago. Glad we called Chaffee.

Review 197 (2024-09-13 - Rating: 5)
I have had 2 service visits a 2 locations in the last 2 days. My technicians let me know when they would arrive and were on time. My service experience was excellent at both locations. Thanks Chaffee.