Buckner Plumbing

Located in Knoxville, Tennessee

Address: 4509 Doris Cir, Knoxville, TN 37918, United States

Phone: +1 865-237-9646

Rating: 4.7

Review 1 (2023-09-11 - Rating: 4)
Had a great experience with Buckner plumbing in 2022 when they got us out of listening to a different businesss recommendation who said we needed to fix something that cost thousands of dollars. Buckner assessed the same issues and said, while we could do what was recommended, it was not needed. Called today, 9/11/23, for a different issue, and, unfortunately, I didnt think to first ask how much their service call fee was. I wrongly assumed it was the same as their competition that I had called which was $79 - $100. To my surprise their service call for the 5 minute check that the technician was here was $175 - that was just to assess the problem and not actually fix it. I did call and speak to the manager to let him know that as a courtesy, it would be more professional to state their service call charge when making appointments so that the customer is not surprised last minute. Obviously, I knew there would be a charge. I just didnt think it would be so high. It was my mistake for assuming and not asking. Id still call them for service, though. I have had no bad service issues with them. Only a difference of opinion on disclosure.

Review 2 (2024-08-09 - Rating: 5)
Have had these guys do work for my companys apt complex at IVY AT WEST HILLS. done great work for me and had the best crew come Michael and Jackson thank you boys and James best guy always will make it happen! Thank u boss!!!

Review 3 (2024-07-03 - Rating: 5)
These guys were great. Free quote that didn’t change after the work. Nice guys. Pleasant experience.

Review 4 (2023-08-17 - Rating: 5)
I can’t even tell you what a great experience and service we had. Jason & Jackson were great!! We had a pipe that broke and we had to shut the water. They came in and in 1/2 hr did the job. Super friendly and very warm. Definitely will be a returning customer! Thank you for all the help!

Review 5 (2024-02-08 - Rating: 5)
The workers as well as the office staff are all very polite and helpful. They will definitely work with you to try to help you any way they can. They are also a female owned company. Certainly would recommend giving them a try.

Review 6 (2020-10-26 - Rating: 5)
Got a call from KUB about continuous water useage. My next door neighbor recommended Buckner as he had used them previously. So gave them a call and the next day they sent a crew out to do an analysis and deduced (and I concurred) that my buried service line had a leak and I was given an estimate on the spot. They arrived with the necessary equipment the next day and had the problem fixed (replacing 120 feet of buried water line) fixed by 3pm. They returned after the weekend to do some clean up which I was very happy with. I found the workers, to a person, to be very thorough, considerate, and communicative. The job came in exactly as estimated, even though I added an extra couple of things (adding a valve and pressure reducer). I thought the price was very reasonable, and was very pleased with the responsiveness and service.

Review 7 (2020-11-29 - Rating: 5)
Great prices! And they take pride in completing the job correctly!!Thought I had one issue, turned out to be four! I had to keep calling over and over for them to keep coming out because each time they would leave something else would happen again. But eventually after the owner almost came out they found and fixed the last issue and now the house is gas and leak free.Thank you James and Jason and your helper tech. I will only be calling here if I ever need a plumber again.

Review 8 (2021-05-28 - Rating: 5)
I have used Buckner Plumbing for several issues. The latest was repairing a toilet, unclogging my sink and they even helped me replace my dishwasher. The plumber and his assistant were quick, professional, and got the job done correctly the first time.

Review 9 (2022-02-24 - Rating: 5)
Quick and efficient repair of water line, this go around. Have used them as plumbers before. Happy customer.

Review 11 (2023-08-15 - Rating: 5)
Great at responding.Always accommodating.Communicates time frame scheduled.Professional.Honest when its a mystery leak.Dependable.

Review 12 (2020-05-20 - Rating: 5)
Ive always had great service with Buckner plumbing. Everyone is friendly and helpful. Pricing is reasonable and easy to work with.

Review 13 (2023-01-08 - Rating: 5)
Great work and they were not super expensive. I will be a returning customer.

Review 14 (2023-09-20 - Rating: 5)
Needed a plumber on very short notice. Saw their van during my morning commute. By 5 o’clock the same day the guys were on site knocking it out. Communication was fantastic. I love supporting local companies like this.

Review 16 (2021-06-18 - Rating: 5)
As a customer, I can recommend Buckner Plumbing for prompt, cost competitive, and professional service having used our folks to fix a garbage disposal issue and replace a rotted wax ring that was causing my toilet to leak.As an employee of Buckner Plumbing, I can honestly recommend Buckner Plumbing to anyone looking for employment for a variety of reasons. My favorite is the clear goal to exhibit a collective heart of service. Being a locally owned and dynamically driven team, there is ample opportunity for our employees to wear many hats and perform in a variety of functions, learning as we go.