Zimmerman Plumbing and Heating Service
Located in Kalamazoo, Michigan
Address: 5189 King Hwy, Kalamazoo, MI 49048, United States
Phone: +1 269-345-6165
Rating: 4.8
Services
- On-site services
- NFC mobile payments
- Credit cards
Categories
- Plumber
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-27 - Rating: 5)
This is the third or fourth time weāve use Zimmerman for various plumbing needs. Theyāre always very professional, fast, and a pleasure to work with. Our technician today was outstanding. We highly recommend them! -
Review 2 (2024-10-21 - Rating: 5)
We had a leaky pipe in our basement, and Zimmerman was able to send a plumber to assess the issue within the hour, and Dennis was quickly able to identify and fix the leak!! He was professional, courteous, and friendly, and I canāt believe how quickly he was able to thoroughly resolve our issue. The next time we need a plumber, weāll definitely call Zimmerman! -
Review 3 (2024-05-13 - Rating: 5)
We are so appreciative. The over the phone estimate was quick and easy. Dennis was our mechanic. He showed up early, very professional and had everything to get us up and running with hot water in no time. Thank you all for the hard work! If we ever need anything we will let you know. -
Review 4 (2024-12-23 - Rating: 5)
Boiler went out and we had no heat. Matt was able to come out ahead of schedule and get our heater working. Excellent job thank you! -
Review 5 (2024-12-13 - Rating: 5)
Our service technician provided prompt and friendly service. Jordan had the problem resolved very quickly. We would use this service provider again! -
Review 6 (2024-08-11 - Rating: 5)
Great service by Jordan!!! Plumbing issues were easily explained and solutions advised. Appreciated the professionalism and valued his expertise. -
Review 7 (2024-11-22 - Rating: 5)
Zimmerman Plumbing is the best. Theyve been my plumber of choice for over 7 years. Great service. -
Review 8 (2024-07-02 - Rating: 5)
I would highly recommend Zimmerman plumbing.we had a pipe burst on a Sunday afternoon called a few plumbing companys in the area no one would come out on Sunday. called Zimmermans they answered immediately and sent a person out his name was Jorden very nice, friendly, and efficient. I would like to give a shout out also to the women answering the phone she was extremely friendly and helpful. -
Review 9 (2024-11-01 - Rating: 5)
Very professional and friendly. Weve had them come several times and always did a great job. Will absolutely continue to use them in the future. -
Review 10 (2024-06-03 - Rating: 5)
My technicians name was jordan and he was great. Very friendly and knowledgeable fella. He got my shower fixed and answered all my questions. 10/10 recommend Zimmerman Plumbing. -
Review 11 (2025-01-02 - Rating: 5)
Very professional. Got right to it, and the problem was fixed in no time. Very pleased with service! -
Review 12 (2024-04-08 - Rating: 5)
Broken pipe inside my laundry room wall with water seeping into carpet and basement. After leaving messages with 2 plumbing companies I contacted a third company that did not want to come to my house after hours. I then decided to contact Zimmerman. So very glad I did because I was able to speak to a very professional representative and she sent Chad the plumber to my home in less than an hour. Problem fixed in less than an hour! Thank you to the Zimmerman crew for your professionalism and prompt service. -
Review 13 (2023-12-03 - Rating: 5)
Jordan rescued us after a tub faucet flew off and water began pouring out with no way to turn it off. This was a Saturday, late afternoon/evening. He was here promptly and was very competent, kind, gracious, and totally became my hero for the day! He patiently explained everything, tended to details, and just did a marvelous job. We were/are most appreciative! -
Review 14 (2024-05-17 - Rating: 5)
I received prompt service and help even when I had to modify my desired service. Spencer, the technician, was knowledgeable, personable, and very easy to work with on several issues. A very positive and enjoyable service call! -
Review 15 (2021-01-13 - Rating: 5)
Thank you Steve at Zimmerman Plumbing & Heating Service. Determined issue with water pressure was a faulty pressure switch and installed a new one. Also removed old iron water softener which was obsolete. We suspect another company (no longer in business) pulled one over on prior owner--no need for an iron water softener. Weve been using Zimmerman for all our plumbing needs since we moved to our house in 2012. We will continue using them in the future. Highly recommend! -
Review 16 (2024-01-05 - Rating: 5)
Matt S. came out to do a routine water heater flush for us. He was very knowledgeable, friendly and polite. He provided good explanations about all things tankless water heater as well as talking about what we might do in the future. Thank you for the excellent service! Also thank you to the company for coming out the same day I called so we didnāt need to miss work to have the service completed. -
Review 17 (2024-05-17 - Rating: 5)
It was impressive watching Jordan work. He corrected the poor pvc routing installed by another plumbing group, replaced the damaged check vale and installed a new float valve on the sewage pump in just over an hour. The finished job finally looks professional. All without overcharging for the work. We will never use anyone but Zimmerman in the future. -
Review 18 (2021-07-03 - Rating: 5)
Really nice and capable technician. Did a great job. Fixed our leak much faster than I expected. And he likes dogs and cats. -
Review 19 (2023-06-07 - Rating: 5)
We had an emergency plumbing issue that Zimmerman fixed for us. Not only did they get it temporarily fixed for us within 2 hours of calling, they also completely fixed it within 24 hours. The men they sent to our home were, friendly, respectful, and efficient. We are very thankful they were able to help us so quickly! -
Review 20 (2024-06-04 - Rating: 5)
Chad was very professional, knowledgeable and efficient in solving our leakage problem. The price was reasonable, especially due to his quick diagnosis and resolution of the problem. -
Review 21 (2023-01-25 - Rating: 5)
Although we started off on a bad note due to a bad interaction with a tech, one of the managers (Travis) reached out to me directly in the next business day showing full regret towards my negative experience with them. Travis was very professional and ensured that he (and the company) want to fix the problem in any way to make me content. Sure enough, Travis beat a supposedly great deal I had received from Lowes by $100 and within 30 mins, 2 techs were at my house to install the new water heater. Travis even gave me full credit to what I had paid the first time and made sure that I was receiving great quality and great value all in a timely manner. I was impressed with the overall professional treatment, something not that common to find in West Michigan for reasonable pricing. -
Review 22 (2023-11-15 - Rating: 5)
What was first perceived, as a simple problem turned out to be a much greater problem that would cost hundreds more in labor and materials. But workman, Spencer, consulted with his supervisor, and they came up with an alternate plan that used materials on hand and saved hours. Spencer was incredibly polite, courteous, and professional, in his work. I highly recommend this company. -
Review 23 (2023-09-26 - Rating: 5)
Matt was awesome! We developed a garbage disposal leak 2 days before our appointment for our boiler check up and Matt tackled it on the same visit! He replaced old kitchen sink plumbing and sink drains as well! Simply amazing!!! Thank you Matt! -
Review 24 (2023-06-16 - Rating: 5)
We had a leak under our sink. We called Zimmerman because another plumber said they couldnt be there till a week later. Zimmerman was very responsive and not only scheduled something for the next day but called early because a workman had been freed up and could come immediately. Dennis came out and was respectful and quick in taking care of a cracked part that he found. We appreciated their help. -
Review 25 (2023-07-04 - Rating: 5)
Our water heater went out. Our plumber was knowledgeable and courteous, he explained problem and what needed to be repaired. He also informed us of the time line for replacing our water heater. Removal and install of units went smoothly and repair was done quickly . -
Review 26 (2023-07-09 - Rating: 5)
We had an emergency on the weekend (water pipe leaking and no running water in house). After calling other companies and getting no help we called Zimmerman (should have been our 1st call!). Matt was here within an hour of calling and had our problem fixed and water back on within a 1/2 hour. He was very kind and knowledgeable and we will be using Zimmerman for all of our plumbing needs in the future. -
Review 27 (2023-11-07 - Rating: 5)
I was apprehensive about calling a plumber. I chose Zimmerman and what I got was two very intelligent guys who understand āthe bizz.ā They allowed me to be as involved as I wanted and took care of everything I didnāt. Highly recommend. -
Review 28 (2023-01-05 - Rating: 5)
Had a couple whole house filters that were old and started to leak a bit. Come find out they were not only outdated but simply installed wrong. Tom from Zimmerman showed up right on time and patiently walked me through my current issues, my options for a more robust filter system and what he felt was best for the new install. Seamless, fast and professional. So much I will be reaching back out to Zimmerman for a few additional plumbing jobs I would like taken care of. Five stars! -
Review 29 (2024-04-29 - Rating: 5)
Jordan is FABULOUS!!!! My experience with Zimmermanās was wonderful from beginning to end! Professional, thoughtful and respectful! Very appreciative! -
Review 30 (2021-07-21 - Rating: 5)
Upon calling I spoke with a friendly and understanding receptionist that offered same day service for what appeared to possibly be a bit of a scary plumbing/electrical issue. The technician Matt S. arrived within an hour and was super nice, reassuring and explained everything beforehand to my husband and me. But it turned out to be a fixable and reasonably priced leak and no concerns about electricity. I appreciated Mattās professionalism as Iād been quite worried about the whole situation. Will definitely recommend Zimmerman to anyone seeking plumbing or heating services! -
Review 31 (2022-11-29 - Rating: 5)
We are incredibly grateful to Zimmerman Plumbing & Heating Service for getting our new boiler heating system and thermostats up and running today before the cold weather hits. Last week Thursday (yes on Thanksgiving Day) our heat went out. Zimmerman sent out Matt on Friday who also fixed a problem we had last year. He was straight forward with us and was incredibly helpful when it came to making the decision to replace the likely 20-30 year old boiler in our house. We are incredibly happy with the work done and would highly recommend Zimmermans! -
Review 32 (2023-12-31 - Rating: 5)
Zimmerman was on time. Did excellent work? Very professional cleaned up the entire work area when they were done. Very pleased with zimmerman would recommend them to anyone -
Review 33 (2023-10-31 - Rating: 5)
Techs were very friendly and helpful, explained everything they were doing. Helped me understand issues before proceeding.They were very professional and courteous! I would recommend this service for anything they can fix! -
Review 34 (2023-02-02 - Rating: 5)
Great service replacing a gas water heater. Very professional crew. Two worked well as a team to get the new chimney liner installed while the third removed the old heater and installed the new. They were very conscientious about not tracking snow in the house and cleaned everything up perfectly before they left. Highly recommended company. -
Review 35 (2022-05-20 - Rating: 5)
We bought a house recently, and by dumb luck I had several plumbing issues one day between two business trips - toilet replacement and a few broken valves. They were able to get a technician (Matt) out the same day, answered every question I had, and had the issue fixed quickly. Everyone was also upfront and reasonable about pricing, and could not be more polite. I highly recommend Zimmerman and will be calling them again in the future. -
Review 36 (2024-04-02 - Rating: 5)
The service tech who showed up was super friendly. He explained what he did and made it easy to understand. I was very pleased with the service -
Review 37 (2023-06-09 - Rating: 5)
Always have excellent service and Follow up from Zimmermanās. They stand behind their work and if there is a problem they make it right. Very easy and trustworthy to work with. They installed a hot water heater for me recently. -
Review 38 (2024-03-07 - Rating: 5)
Steven did a terrific job! Focused on his work and did it well. He was friendly and gave very good advice. -
Review 39 (2017-07-20 - Rating: 5)
Excellent customer service! Pleasant, efficient, and professional plumber-practitioner.I called Zimmermans because I had a problem with turning on the shower in my guest bathroom. John Kemp was sent out right away. He diagnosed the problem and needed to search for the part from an obscure manufacturer. He ordered the part and brought it in to place it within about 2 weeks. He didnt have the right tool to screw it in, and went right to his shop and actually created the tool he needed. He was done with the repair in less than 2 hours. The company kept me informed through this whole process and even called me each time that John was on his way here.John was very professional, helpful, and had a great positive attitude. He was not only good at his work, he was pleasant. Great customer service. I would recommend Zimmerman plumbing to anyone. The price was reasonable, also. -
Review 40 (2019-12-12 - Rating: 5)
Steve was great. Very knowledgeable. He answered all my questions and paid attention to detail. Iām very happy with the service. I did get charged an extra 15 minutes after the first hour, but I honestly donāt think it went over 60 minutes. It was very close but I remember looking at the clock when the doorbell rang and then when he came back from writing up the invoice, thinking that it was all a one hour job.I didnāt say anything because the job got done so well. Next time Iāll watch the time more closely though. I will definitely use them again. -
Review 41 (2018-08-27 - Rating: 5)
Positive experience! Mike in sales was able to give us a fair estimate for the plumbing needs that we had. I reached this conclusion from getting estimates from 3 companies, and exploring pricing online. Zimmerman was an easy choice, and in-line with what costs should be.Matt was the serviceman that conducted the work. He was prompt, professional, and did a great job letting me know what was being done. Thanks, Zimmerman! -
Review 42 (2022-05-25 - Rating: 5)
We love Matt from Zimmermanās! Heās so friendly, respectful and professional. He covers your flooring immediately and then goes to work. Heās efficient and takes the time to answer any questions you might have. We never need to worry about our boiler system not working properly after he leaves. Mattās a rockstar! My husband and I are both realtors and we would not hesitate to recommend Zimmermanās to our clients, friends and family! -
Review 43 (2023-11-26 - Rating: 5)
Matt was all business. He was here surprisingly soon after the original call. Got our boiler back up and running in no time. Didnāt even complain about our tiny mechanical room lol. -
Review 44 (2023-05-20 - Rating: 5)
Worked with Zimmerman on a plumbing opportunity. Team was professional, responsive, and respectful. I appreciate that they were CLEAN, and did not leave a mess when they were done. Also, I appreciate the detailed notes on the invoice with recommendations. -
Review 45 (2024-09-26 - Rating: 5)
The serviceman was informative and helpful. He discovered the problem and fixed it. He discussed some future problems and offered solutions. -
Review 46 (2020-07-20 - Rating: 5)
I had 4 issues requiring a professional plumber. Zimmerman was recommended by a friend, so I gave them a call. A couple of my issues were not common/easy fixes. Michael arrived early and stayed late to make sure everything was completed correctly. He was a great problem solver. We appreciate all that he did. -
Review 47 (2024-02-03 - Rating: 5)
Spencer did a great job! He went above and beyond. He was a nice person to be around. Thanks for the great service Spencer! -
Review 48 (2021-01-14 - Rating: 5)
I found out my septic pump went out around noon. I called and they were able to come out and fix it that day! Aubrey did a great job! She was fast, knowledgeable and so nice. The price was less than I expected. I would definitely use Zimmermans again! -
Review 49 (2022-01-19 - Rating: 5)
I cant say enough good about the friendliness and professionalism of this company. My hot water heater (after 30 years) quit working. Zimmermans was out the very next day and within 4 hours I had a new hot water heater.Great job! -
Review 50 (2024-03-29 - Rating: 5)
Jordan did a great job installing a new water heater for us. Knowledgeable, quick and friendly. Thanks! -
Review 51 (2023-01-21 - Rating: 5)
Arrived with 3 workers to make several complicated plumbing repairs, offered suggestions for easier access to water lines in the future and made the necessary repairs with the smallest damage possible to the tile floor and cement slab foundation. Final price was about the same as the estimate, so no surprise up-charges. Would recommend. -
Review 52 (2020-09-15 - Rating: 5)
Matt was extremely knowledgeable and professional. We have an oldHouse with many challenges and he knew all the options for getting our heating system up and running properly and most importantly safely. We had gas company come out as well and they challenged some of our needs but Matt was able to show them their end of the problem and get that fixed as well. He spent all the time we needed explaining our needs and options. Did outstanding job! Give him a raise! -
Review 53 (2023-04-20 - Rating: 5)
They cut/replaced cement and installed toilet and vanity sink in basement. They r/r water heater. They also r/r two toilets on main floor of house. Great job. I will recommend them to all i have contact with and will call upon them again if i need to. -
Review 54 (2019-06-23 - Rating: 5)
We called Zimmerman early morning and they were able to make a same day appointment on a Friday. Matt was knowledgable and patient with any questions we had and explained what the issues were and what options we had. The estimate was accurate and the work done was exceptional. Any other issues we have in the future Ill be calling Zimmerman for sure! -
Review 55 (2020-11-18 - Rating: 5)
I used Zimmerman for mold remediation and also to replace my water softener and sump pump. Both of the guys who gave quotes on the projects were honest and direct. The techs who showed up were polite and professional and cleaned up after themselves. I would definitely recommend! -
Review 56 (2021-07-12 - Rating: 5)
I had a serious water issue in my basement and Tom from Zimmermans Plumbing arrived early and very quickly diagnosed the problem and made a plan of action. He did what needed to be done and scheduled a second tech to (Cory) to complete the repair. Both techs were friendly, very efficient, and even provided a discount on the form of a coupon. Thanks to these technicians I am now a Zimmerman client for life! -
Review 57 (2024-11-05 - Rating: 5)
Chad was very courteous and informative. He examined the issue and fixed it in a very timely manner. -
Review 58 (2021-02-23 - Rating: 5)
I woke up to a cold shower this morning. Our water heater had not been working properly for quite a while and had finally died. I put in an appointment request online at 7:45 in the morning and was called several hours later. They scheduled someone to come out same day and by noon, the tech was already working on getting a new one installed. Unfortunately, I dont remember his name but he was very personable, professional, and knowledgeable. He even took some time to look at some other issues were having and gave me a price estimate for the fix. The price for the install wasnt the cheapest that we found around us, but it wasnt the most expensive either and Ill gladly pay a little more for the kind of service I received today. -
Review 59 (2021-03-29 - Rating: 5)
My tech Chad did a great job and was very time efficient. I was given a 2 hour time slot for arrival and I got a phone call about 15 minutes before the time slot saying he was on his way. Showed up right on time, fixed my plumbing issue in 30 minutes and the price matched the estimate I got on the phone when I made the appointment. Thanks! -
Review 60 (2019-09-08 - Rating: 4)
Excellent workmenship but very pricey. I think all work could have been done faster if a training a second employee were not involved. I was told my $30.00 coupon would be honored but wonāt know that until I see the invoice. Also, I was told that the 3 ground clamps used cost $30.00 and I know I can buy them for $15.00 so I will have to wait for the invoice before passing judgment on material costs being reasonable. -
Review 61 (2021-02-22 - Rating: 5)
Multiple reasons to recommend Zimmerman. First, they are available by phone on the weekend! Nikki was great getting the necessary information and scheduling my appointment. Second, the technician, Mike, was efficient, quick, and professional. He was happy to answer my questions. -
Review 62 (2024-11-28 - Rating: 5)
Professional, courteous and friendly service, I have nothing negative to say about my technician, -
Review 63 (2021-04-02 - Rating: 5)
I tried some of the other companies in town and they quoted me an arm and a leg. I called Zimmerman at 9am. They had a service tech onsite by 3pm and finished a water heater install in less than 3.5 hours. The technician was fantastic and they now have a customer for life. Thanks Aubrey! -
Review 64 (2020-11-22 - Rating: 4)
Was having issues with the sump and wanted to get it checked out, scheduled next weekday visit and very communicative about status of arrival. We were able to get a good quality new pump and thankfully had some recognizably new materials, so the cost was reasonable & done in no time. -
Review 65 (2022-01-14 - Rating: 5)
Our commercial water heater completely blew out the bottom about 11am. Without hot water, we cannot operate. We called Zimmerman and we were told their guy would be there in an hour. They were and within 5 minutes of arrival, we had a quote. We were also informed there was a water heater in stock, and it could be installed that that afternoon. The guys had the old heater out and a new 90-gallon water heater installed by 4pm the same day. We were able to open the next day. We have used Zimmerman and their sister companies, Roto Rooter and Clean Earth for years. With that kind of professionalism, it is hard to go anywhere else.Keith and Lisa LangdonFull City Cafe -
Review 66 (2019-05-22 - Rating: 5)
Sawyer arrived precisely on time. He was efficient, courteous, professional, and figured out my problem very quickly. He fully explained what caused the problem, what he did to fix it, and the charges. I called late the night before with an emergency situation. Ms. Zimmerman very kindly calmed me down and helped to avert the crisis for the night. Although I chose not to have someone come after hours, I found their emergency fees to be less than another company I called, and their charges were very reasonable. I can happily recommend this company and would contact them again if needed. -
Review 67 (2023-06-13 - Rating: 5)
They installed new water heater. This is the third time I have used Zimmermans in the last year. All the servicemen and office staff are top notch and do a fabulous job. -
Review 68 (2024-04-02 - Rating: 5)
Excellent service, prompt professional response. Chad was efficient and did a great job! Would definitely hire again! -
Review 69 (2019-10-01 - Rating: 5)
Great company. Replaced my old boiler system in 2015, and had them out to give it a pre-season check up today. The service technician ā Matt ā was very good and I would be happy to have him for service again. I feel that the service bill was reasonable. -
Review 70 (2024-12-05 - Rating: 5)
Matt came out and fixed our problem efficiently- he was honest and up front about our old boiler and gave us an education about new ones on the market now. Will definitely be calling them back! -
Review 71 (2016-12-30 - Rating: 5)
Woke up 12/29/16 to a crawl space full of water from a leaking water heater. Called Suburban who transferred me to Zimmermans. (This had to due with a recent buy out of companies.) Appointment time was between 11:00 and 12:00. Service Tech arrived at 11:15, quickly assessed the problem and started working. Chad was our service tech and he was beyond professional, nice, quick and did a great job installing our new water heater. Cost was estimated over the phone and job came in under quote. Job was completed in an hour and a half and Chad helped me move some heavy furniture back in place. Good job and I would recommend them and also use them again. -
Review 72 (2021-12-11 - Rating: 5)
I have nothing but praise for the timeliness, professionalism and expertise of Zimmerman and our repairman. It was a problem of no water on a Saturday and they promptly came to our service and the job was done quite quickly. Thank you -
Review 73 (2019-04-13 - Rating: 5)
Steve arrived in a little over an hour after I called and discovered my water heater needed to be replaced. He did a great job and started on the replacement right away. He was courteous and professional. -
Review 74 (2022-08-12 - Rating: 5)
I had another water leak, in a different place. They came to my rescue and fixed the problem. Thank you to Matt, you saved the day again. Highly recommend Zimmerman for any repair/service. -
Review 75 (2019-11-28 - Rating: 5)
At 11 PM on Wednesday night before Thanksgiving we realized we had a leak in our basement, my husband had to shut off the water to the entire house. The next morning I went ahead and started cooking because we were going to have a houseful at our house later that day. We called Zimmermans Plumbing and after leaving a message on their emergency service, the called back less than 15 minutes. They sent someone out within an hour. He was able to install a temporary fix so that we now have hot an cold water to our house and then weāll schedule something next week to fix the main issue. I started off my morning using bottled water and my tea kettle to start cooking. I cannot say enough about how quick and efficient their service was and would recommend them to anyone. So thankful for running water! -
Review 76 (2018-07-23 - Rating: 5)
The response was great. The service was amazing. Replacing a sump pump could be a real mess, but Mike kept everything clean and dry! We needed another part and the follow up was timely and completed with the same care as the initial service. Thank you. -
Review 77 (2024-02-29 - Rating: 5)
Chad was a very good technician. Was helpful & friendly. He showed me the problem and fixed it. A+ -
Review 78 (2021-07-06 - Rating: 5)
Repaired plumbing. Bought my first house and there have been some unexpected issues. The plumber worked efficiently and addressed the issues I had. Being an hourly rate he did work fast and safe. Got my outside water stickers working so my daughter can enjoy her slip and slide. Also, addressed plumbing concerns in kitchen that I wanted fixed. -
Review 79 (2019-12-05 - Rating: 5)
Everything went really well. the plumbers were on time and knew what they were doing. They had several challenges in our house (its 111 years old) and they dealt with all of them professionally. We appreciated the thorough walk-thru after the job was done to explain what they did, how they did it, and why they did it the way they did. -
Review 80 (2020-06-03 - Rating: 5)
Zimmermans/RotoRooter ALWAYS do excellent work! I can count on them to get the job done right. They never dissapoint. AND they clean up the job site when completed. The cleaning solutions used smell great.Very professional and friendly staff. -
Review 81 (2021-09-15 - Rating: 5)
Our technician, Thomas Jager, was very professional and knowledgeable. Fixed our leaking plumbing and pointed out possible complications in the future. His work and his attitude were stellar. I will definitely use this company again!! -
Review 82 (2020-07-15 - Rating: 5)
As a new homeowner and newbie to all home ownership glories, I had what I initially thought was a pipe problem. Zimmerman technician Steve came out and told me it was in fact a drain issue. He personally contacted their sister company Roto Rooter and filed for a drain tech to come out. From a phone call and text message update notifying me they were on their way Iāve been thrilled from start to finish. -
Review 83 (2020-06-29 - Rating: 5)
It was our second time having to call in Roto-Rooter/Zimmerman in 3 days, for unrelated problems. Once again it was very easy to schedule, the plumber was here within an hour, and luckily the fix to our 82-year old shower plumbing only took about an hour. He also answered our questions and gave us helpful information about how to prepare for a possibly bigger project down the road when the system might need replacing. -
Review 84 (2024-05-08 - Rating: 5)
Had a water heater replaced. Fast and professional service. Very satisfied with the work. -
Review 85 (2019-07-08 - Rating: 5)
We were very pleased with the quick response of Zimmerman Plumbing for our hot water heater repair. Matt , the service person, was very knowledgeable and provided us with lots of information to help us make a good decision. We will continue to use Zimmerman Plumbing! -
Review 86 (2021-07-06 - Rating: 5)
Zimmermans provided excellent timely service for a plumbing emergency in the middle of the night. The work was done quickly and neatly and I got some good advice on some other issues. Highly recommended. -
Review 87 (2020-01-14 - Rating: 5)
Came home after work and had water all over the basement bathroom floor! Called these guys and they had someone over in about an hourās time (overtime rates applied) but I had to prevent what had happened. The young man who came over was great. He diagnosed the problem (we didnāt know why we had water on the floor), failed sump pump. He offered to replace everything, had all the parts in his vehicle.Listen we had a very large bill, which is probably part of a larger bill, flow-serve was called (water damage, hope insurance comes through). As far as these guys being there, professional, knowledgeable, and fast Five Stars. So if you have a plumbing emergency I highly recommend Zimmerman! -
Review 88 (2024-07-01 - Rating: 5)
On time very professional extremely pleased with the service I received very reasonable cost for the service -
Review 89 (2020-02-28 - Rating: 5)
We called Zimmerman Plumbing on Wednesday for an estimate on a leaking pipe inside a wall in our home. John was out here on Thursday and gave a very competitive quote. Steve was here on Friday and fixed the leak by replacing the large pipe. He did an excellent job. We could not be more pleased with the responsiveness, price, and quality. We will be hiring Zimmerman again with any future Plumbing issues. -
Review 90 (2021-03-08 - Rating: 5)
Steve looked at fixing my water heater. Called for parts, explained processes, and even pointed out things that also needed to be fixed. He advised as to how to go about these fixes and who to call. Very much appreciated everything he did. -
Review 91 (2019-07-08 - Rating: 5)
Very fast. Tech worked extremely fast and bill was over $200 cheaper then estimate for new water heater. Called day before the 4th of July as water heater went out and leaking. They got a tech there within 4 hours of the call! -
Review 92 (2023-12-08 - Rating: 5)
Technician Dennis was efficient and expert in replacing a leaking hot water heater. Iām extremely satisfied and recommend the business. -
Review 93 (2024-12-05 - Rating: 5)
Zimmerman has provided excellent, prompt and friendly service to my family for years -
Review 94 (2020-10-15 - Rating: 5)
We are new to the area and had a leak in our basement. From the first call to the end repair, Zimmerman did a fantastic job! We will absolutely use them again if something comes up. Thank you Zimmerman team!!!! -
Review 95 (2020-01-16 - Rating: 5)
Steve was very professional and paid allot of attention to detail. He knows his stuff for sure. A pleasure to have in our home. He went well beyond his duties explaining and setting up other appointments. -
Review 96 (2024-02-06 - Rating: 5)
You have always had the nicest employees working for you. The technician that came to my house today was especially kind and well read. -
Review 97 (2020-03-14 - Rating: 5)
I googled Best Plumbers in Kalamazoo and Zimmermans showed up. Because of the other reviews, and the fact they are open 24/7, we called them. I was hoping we would get Steve K. because he got such great feedback. The other posts were spot-on. He was so informative, fair and SMART!! We would definitely contact Zimmermans again; mainly because of Steve K. -
Review 98 (2021-09-29 - Rating: 5)
I have had Matt out to service my boilerheating system for the last 10 years.He is as knowledgeable and professional as they come.I would recommend Zimmerman Heating and Plumbing in a heartbeat!!! -
Review 99 (2018-03-23 - Rating: 5)
We really appreciate Zimmerman! Our boiler was acting up just after midnight 12 days ago, I called Zimmerman and they sent Travis right out, he arrived at 1 am, joking with me that he had not yet gone to bed anyway. When he stated working in the boiler, he quickly deduced that the situation was extremely dangerous, I could tell he was very concerned. He stayed until 5:30 am and resolved the situation, and he may have saved a few of my kids lives! Maybe all of us! We are very grateful, and my wife and I will be thankful for the rest of our lives for this! The boiler died that night, but just two days later Zimmerman was already at work to get the new boiler in, which they did very quickly, in just a few days, so as to keep my family from the cold as cold weather approached as the boiler installation completed. Zimmerman has helped us with other complicated projects as well, they are the best in town. I have heard others say the same thing around kalamazoo. -
Review 100 (2021-03-26 - Rating: 5)
Zimmerman is our go-to for plumbing. Fair prices, quick responses and honest technicians.Weve used them for big and small jobs and get the same dependable service. -
Review 101 (2022-02-04 - Rating: 4)
We had a new water heater installed. They do a quality job. The whole process was smooth and easy. It was a bit expensive ($2500 for 40 gallon water heater installed). -
Review 102 (2021-09-13 - Rating: 5)
Very quick to get out to my house and set up a new water heater! Also called to let me know they could make it earlier than the set time if I was interested. Definantly recommend! -
Review 103 (2019-07-19 - Rating: 5)
5 Stars for sure.Zimmerman plumbers are true professionals who stand behind the quality of their workmanship. Iāve always had excellent results using these guys.Theyāve earned my highest recommendation. -
Review 104 (2021-04-02 - Rating: 5)
Matt was my technician, he did a great job getting to the bottom of what was wrong with my heating system.He kept me informed every step of the way as to what he was doing. Overall great experience! -
Review 105 (2022-07-22 - Rating: 5)
Rob was very friendly and timely. He did great work and even found us a coupon. Id highly recommend Zimmerman! -
Review 106 (2022-01-19 - Rating: 5)
Zimmermans was on time to location and provided great service for existing problem and great advice to help eliminate future problems. I highly recommend Zimmermans. Matt is the best boiler guy around. -
Review 107 (2019-10-09 - Rating: 5)
Steve showed up on time and took care of all my plumbing issues. He was clear about charges and all work he was doing. He was very thorough when explaining what he was doing. I would recommend him! -
Review 108 (2020-01-10 - Rating: 5)
Super Fast Service. Technician was a licensed plumber and cool. Shared advice and tips. Cost although not inexpensive, was half of what the contractors Home Depot sent my way. Thank you -
Review 109 (2020-02-29 - Rating: 5)
Having dealt with other plumbers in the area it was a wonderful surprise to have my problems addressed and resolved in such a prompt and efficient manner. Pricing was reasonable and Zimmerman Plumbing will be taking care of any future problems I may have. -
Review 110 (2020-12-02 - Rating: 5)
Plumbing repair. Was called ahead of plumbers arrival. Company text me his photo and name. Very professional. Good work, good prices. I would definitely refer them to new customers. -
Review 111 (2020-10-24 - Rating: 5)
Very satisfied with workmanship and coordination of services. I had them install a water heater, whole house filter, water softener sewage pump and repaired furnace gas line. Top notch service from their professional staff. -
Review 112 (2021-12-03 - Rating: 5)
Jordan was absolutely phenomenal. Super friendly and got the job done quickly for me. I would recommend him to anyone that is having issues with their plumbing. -
Review 113 (2019-05-28 - Rating: 5)
Ive used Zimmermans for over 25 years. They are the best, very skilled, knowledgeable & quick. Always pleasant & friendly. I give them a 5 star rating! -
Review 114 (2017-12-29 - Rating: 4)
Several times during 2016 and 2017 we required professional assistance in managing several household plumbing issues. While some of the repairs were somewhat complicated, I remain impressed at the quality of repairs and the downright good cheer.Van Maltby -
Review 115 (2020-08-08 - Rating: 4)
Update: They came out and fixed the issue at no charge. Much appreciated!Guy was super nice, but couldnt find the leak. $250 dollars later and were still leaking... -
Review 116 (2018-11-21 - Rating: 5)
Able to receive service within a few hours after placing call. Technician was polite, protected around his work area and cleaned up completely when finished with work. Completely described problem and its cause and how to prevent reoccurrence. -
Review 117 (2020-02-13 - Rating: 5)
Would like to say that Steve had called me and explained everything that could be done and what he was gonna do first to best benefit me. I thank you for thatšš»! Would definitely recommend and use this company again! -
Review 118 (2020-12-14 - Rating: 5)
They were able to service us promptly, work done in very good order and very professionally. We have used Zimmerman before, and definitely will again. -
Review 119 (2024-07-11 - Rating: 5)
Matt was courteous, professional, and knowledgeable. I will be recommending the services of this company to my friends and neighbors. -
Review 120 (2018-09-18 - Rating: 5)
Matt was awesome. He figured the problem out quickly and replaced the thermostat. He even suggested replacing the 2nd thermostat which was the same age. Good service, good company!! -
Review 121 (2021-10-09 - Rating: 5)
New water heater installed. Called on a Friday at almost 6 p.m. and they arrived by 7:30pm to install a new water heater. Professional and we were very impressed. -
Review 122 (2020-05-22 - Rating: 5)
They were fast and easy i needed my water heater serviced before the busy holiday weekend and they got here very fast and only took about a hour to service. Reasonable priced and for me being a first time home owner it was cheaper then I expected! -
Review 123 (2025-01-03 - Rating: 5)
Prompt, polite, and fixed the problem š -
Review 124 (2017-11-26 - Rating: 5)
Thank you, Zimmerman Plumbing, I appreciate the excellent customer service. I have referred three people to you, and I will continue! Thank you for coming out on a Sunday and being a company that takes care of their customers! -
Review 125 (2024-04-17 - Rating: 5)
Great service.Fast and great at what they do! Robert is a great plumber! -
Review 126 (2021-06-07 - Rating: 4)
The repairman installed plumbing to connect our new kitchen sink & dishwasher. He had several issues to work around but still managed to do a great job and everything works! -
Review 127 (2022-01-10 - Rating: 5)
Tom did a great job replacing our water main valve quickly and in less than an hour. Friendly and informative. Thank you!! -
Review 128 (2023-05-26 - Rating: 5)
Very satisfied with the service. Efficient, friendy, and quick plumber for new toilet installation, clogged water pipes and leaky faucet. -
Review 129 (2019-07-22 - Rating: 5)
Steve was prompt and very friendly and knowledgeable. He explained everything in an easy to understand way. Would use Zimmerman Plumbing again! -
Review 130 (2021-03-16 - Rating: 5)
Aubrey was on-time & professional. She took the time to explain what she was doing and made sure I understood. Quality work. Highly recommended. -
Review 131 (2012-12-18 - Rating: 5)
According to google a rocking business deserves a rocking review. Zimmerman plumbing has given my business great service, fast, and answered my questions in regards to my plumbing issues. I cant thank them enough! ROCKING BUSINESS!!! -
Review 132 (2023-07-08 - Rating: 5)
Travis did backflow prevention tests and verification very promptly and efficiently. Excellent people. -
Review 133 (2021-12-10 - Rating: 5)
Matt was professional, knowledgeable, and personable. He diagnosed the problem quickly and correctly; and was prepared with the necessary parts. -
Review 134 (2019-09-03 - Rating: 5)
Had my steam boiler system serviced for annual maintenance. Great service and willing to explain how the system works, so I have a better understanding of how to maintain my system and when to call for help. Thanks for the help Matt -
Review 135 (2023-02-28 - Rating: 5)
I have been using Zimmermanās for 7 years. Always quality work! Thanks, Matt! -
Review 136 (2021-09-05 - Rating: 5)
Great professional service, gave me peace of mind as a landlord that lives 6 hours away from my properties. Steve Kiefer was great. -
Review 137 (2020-09-22 - Rating: 5)
Tech arrived as scheduled and they call to make sure itās a good time. He had the needed parts in his truck and repaired it with no issues -
Review 138 (2023-06-06 - Rating: 5)
Very timely and easy to work with. Service tech was polite and efficient. Will use them again in future -
Review 139 (2021-01-04 - Rating: 5)
Outstanding work! Very responsive! Everything went very well on our water heater installation. Were very satisfied -
Review 140 (2020-11-16 - Rating: 5)
We had a faucet fix in bathroom steve Kiefer our technician did an outstanding job he explained what had to be done very nice i would highly recommend Zimmerman to anyone who needs something fix a job well done š. -
Review 141 (2018-10-10 - Rating: 5)
Matt S. Is an outstanding employee. Weāve been extremely happy with Zimmermanās in all areas. Very professional. -
Review 142 (2020-02-12 - Rating: 5)
JT installed my kitchen sink plumbing. He was professional and brought a high level of expertise that is hard to find these days. Im very happy with the outcome. -
Review 143 (2023-04-27 - Rating: 5)
Professional, military discount, and good attitude to help solve the problem quickly as possible. Matt is my go to for any situation. -
Review 144 (2022-02-04 - Rating: 5)
From scheduling to the actual repair, the entire process was smooth and efficient. Tom was great and very knowledgeable! -
Review 145 (2020-10-27 - Rating: 5)
We love Matt at Zimmerman. He is always super informative, on time, polite and does exactly what he says he will. -
Review 146 (2022-12-17 - Rating: 5)
Matt was fast, responsive and straight up about his price quotes. Will use again! -
Review 147 (2020-06-23 - Rating: 4)
My only concern is that the plumber didnāt wear a mask when he entered our home. Weāve been so careful to wear masks and keep our distance that I was shocked to open the door to an unmasked person a couple feet from my face. Please change this. -
Review 148 (2024-01-17 - Rating: 5)
Great Customer Service! Quick and fast definitely would use again -
Review 149 (2021-06-28 - Rating: 4)
Zimm was on time and the final cost was in the range we were quoted. Steve was friendly and competent. -
Review 150 (2020-01-25 - Rating: 5)
I called them at 5 PM on a Friday. They showed up quickly and fixed our boiler. Very professional and friendly. -
Review 151 (2020-09-22 - Rating: 5)
They were on time, and very polite i really liked the guy that came out to help us and he will be back to finish!! -
Review 152 (2023-11-17 - Rating: 5)
Prompt, courteous service from Matt today. Appreciated the advance call for his arrival. Thanks Zimmerman. -
Review 153 (2020-03-24 - Rating: 5)
Appreciate service call during emergency. Jordan problem solving with us to find a difficult leak was quite reassuring . -
Review 154 (2024-06-23 - Rating: 5)
I like robert freindly kind guy -
Review 155 (2020-02-03 - Rating: 5)
Very good. Dale was extremely competant and very responsive to my questions. I marked Zimmerman as my plumber of choice. -
Review 156 (2024-03-07 - Rating: 5)
I had such a great experience with Zimmerman today! Steven was kind, knowledgeable and super willing to help out. I would 1000% recommend Zimmerman and Steven. Thanks so much again for all of your help! -
Review 157 (2023-12-08 - Rating: 5)
Came out same day and fixed everything quickly ! -
Review 158 (2019-07-23 - Rating: 5)
Quick, professional service, and at a fair price. Very pleased with the results and the customer service. Will use again in the future when needed! -
Review 159 (2021-12-14 - Rating: 5)
They were very responsive to an emergency with a plumbing issue. I appreciate their responsiveness. They are always very friendly. -
Review 160 (2022-10-31 - Rating: 5)
Great service. Very knowledgeable and willing to explain what needed to be done and educate me on options for future work. -
Review 161 (2020-04-15 - Rating: 5)
Chad came, properly diagnosed the problem with a minimum of damage (leak inside the wall), made the repair and was done in about an hour. I couldnt ask for more. -
Review 162 (2024-09-16 - Rating: 5)
Expert service and timely always! Very pleasant technicians. -
Review 163 (2023-12-05 - Rating: 5)
I own a business and had a boiler issue after hours. Within 2 hours they arrived and had the parts to fix all for a fair price. The tech Matt was also knowledgeable and educated me on options moving forward.Ive also had the opportunity to work with the sister companies and have experienced the same results.Highly recommend. -
Review 164 (2020-12-03 - Rating: 5)
I had such a wonderful experience with Zimmerman!! From the phone call, to the salesman, to the service technicians this was everything a service company should be!!! Thanks Zimmerman -
Review 165 (2020-01-09 - Rating: 5)
Had to have my main water shut off valve fixed.Zimmermans did a fast and efficient job.Thank you! -
Review 166 (2019-10-16 - Rating: 5)
Iām wondering why Kaleeās name is on this. Anyway, the service was outstanding. I was so glad you could get here so quickly.Leah Bird -
Review 167 (2020-03-04 - Rating: 5)
Mike was very professional, courteous, and got the job done. Would definitely use this company again! -
Review 168 (2017-10-03 - Rating: 5)
These guys are great. I never have a problem getting them to the office when I call. Everyone is always polite & professional. -
Review 169 (2021-01-07 - Rating: 4)
They replaced my bathtub faucets. Very pricey, but I was satisfied with the final job. -
Review 170 (2021-03-07 - Rating: 5)
On time service, very professional technician, diagnosed the issue quickly. Will definitely use this company again. -
Review 171 (2020-08-18 - Rating: 5)
Had them repair a plumbing leak. Quick, friendly quality work at a fair price -
Review 172 (2017-10-23 - Rating: 5)
Great customer service. Im not easily impressed but was pleasantly surprised by the professionalism. I will continue to do business with this company. -
Review 173 (2024-04-30 - Rating: 5)
Chad was very thorough and professional. -
Review 174 (2023-12-05 - Rating: 5)
Great job. They were fast and efficient! -
Review 175 (2017-08-18 - Rating: 5)
Professional and easy to work with. They found time to come out the day I called. Price was reasonable. -
Review 176 (2022-10-28 - Rating: 4)
After new water heater put in and repaired of a new Hot Water heater it is still working good š. -
Review 177 (2024-02-29 - Rating: 5)
Dennis arrived promptly after calling Zimmerman for help. He was knowledgable and informative and quickly diagnosed the problem and fixed it. An A+ rating from us. -
Review 178 (2023-03-08 - Rating: 5)
Jordan was a wonderful technician and very helpful! Thank you so much! -
Review 179 (2023-04-12 - Rating: 5)
Great service. Tyler was thorough in explanation and suggestions for maintenance. -
Review 180 (2022-07-06 - Rating: 5)
Technician was second to none..Showed up early and had the job done in no time flat -
Review 181 (2020-06-18 - Rating: 5)
New hot water installation was done in a clean and professional manner, with clear explanation of the problem and options for resolving it. -
Review 182 (2019-10-14 - Rating: 5)
Fast service and got the job done quickly and correctly (shut off valve replacement and water intake valve replacement). -
Review 183 (2020-05-21 - Rating: 5)
Very professional and through plumber and helpful office staff. Answered all my questions in a fast and friendly manner. -
Review 184 (2024-05-21 - Rating: 5)
Prompt, efficient, polite and courteous service.