Atherton Plumbing - Dayton Drain Cleaning
Located in Dayton, Ohio
Address: 705 Albany St, Dayton, OH 45417, United States
Phone: +1 937-709-3605
Rating: 4.7
Services
- On-site services
- Online estimates
- Assistive hearing loop
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Drainage service
- Excavating contractor
- Gas installation service
- Septic system service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
- Water treatment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-16 - Rating: 5)
I was more than pleased with Atherton Plumbing from the time I called them on a Sunday morning because my water heater cracked and was leaking water. I got an appointment the very next morning the young man Anthony, who installed my water heater, was very knowledgeable and explain things to me, and when he got ready to leave, he cleaned up after himself. I was very very pleased with my installer. -
Review 2 (2024-10-19 - Rating: 5)
Anthony and Dalton came to our house to dig up our kitchen floor to replace pipe that had rotted through. - 17 feet of pipe it turned out to be. Anthony kept us informed every step of the process. It was a messy job and when they were done, they cleaned it all up and ready for tile to be installed. 🙂 -
Review 3 (2024-12-30 - Rating: 5)
The absolute best! Honest, calm, careful, professional and always get the job done. 4 years of service from them and always super happy. We have had Ryan many times over the years and he’s a great person who is extremely knowledgeable. Highly recommended. -
Review 4 (2024-12-26 - Rating: 5)
Jason called ahead, on time. Hes very knowledgeable, professional and friendly. Got the job done and within budget. Weve used Atherton previously and always had positive experiences! -
Review 5 (2024-12-22 - Rating: 5)
Unfortunately, I had a clogged sink drain and technician Lucas French came to the rescue!He was amazing from start to finish—super friendly, professional, and so considerate of my home. Lucas took the time to explain everything he was doing and even shared tips to help avoid future clogs, which I really appreciated.He was thorough, efficient, and made sure everything was cleaned up before he left. It’s so refreshing to know that Atherton Plumbing and their technicians will go above and beyond to respect my time and property.I couldn’t be happier with the service and would absolutely recommend Lucas and the company to anyone needing help. Thanks again, Lucas! -
Review 6 (2024-12-10 - Rating: 5)
We just purchased a new home, and 2 days later, our water heater died. Our real estate agent recommended Atherton, so thats who we called. Atherton came out the next day, and installed a new one. The technician was very courteous and personable. He did the job quickly, and cleaned up afterwards. Our smaller mechanical closet required a skinny water heater which is apparently more expensive, despite being smaller. We paid $2800 for a new water heater, which is a LOT more than we were expecting! We had already been without hot water for days, so we had no viable option to get competitive quotes. However, I am giving this company the benefit of the doubt, that we were charged fair pricing. We are overall, pleased with the work that was done. -
Review 7 (2024-12-20 - Rating: 5)
George did an excellent job installing my new water heater! Very friendly, clean, and professional! Got the job done in about an hour 1/2 by himself!! I first called 2 days ago and they were able to get me in so much faster than I anticipated! Just in time for Christmas! -
Review 8 (2024-12-23 - Rating: 5)
I called first thing in the morning, was able to get an appointment for late morning mid afternoon. The technician Ryan was very upfront with what he was going to do and pricing. He asked me for the details on what was going on and then he did only the necessary work. He was in and out in less than an hour. Very professional and friendly. I will use this company again in the future and make recommendations if anyone else needs any plumbing needs. -
Review 9 (2024-12-24 - Rating: 5)
Came out on Christmas Eve to do 1 job at my house and one job next door at my mothers. Both jobs done with excellent knowledge and professionalism. Couldnt ask for more. I wont say Atherton is the cheapest, but the work and service speaks for itself. They will always be my 1st call for plumbing. -
Review 10 (2024-12-31 - Rating: 5)
We came home from a family get together late on Christmas eve to find a leak at our main water supply. After turning off the water I called many companies that had online adds stating that they provided 24x7 emergency services only to be told that they didnt have anyone available. Atherton was able to dispatch a plumber and my problem was resolved very quickly. -
Review 11 (2024-11-27 - Rating: 5)
I am presently going through a law suit of being sued by previous contractor that caused serious plumbing issues, and would not honor their home warranty and just left me abandoned! Happened I received in the mail an advertisement addressed to my deceased husband. It had been over 30 years since we used Atherton Plumbing. I called them and they came out and assessed the problem that was over $10,000 to repair! The contractor forgot I hadnt submitted their final payment to them so I paid Atherton with part of that. Upon their completion to my shocking amazement, Atherton stated that they reduced the original quote of $10,400 to $4500! Who does that! Not only did Atherton do a great job in repairing and restoring my plumbing issues but showed complete HONESTY in not taking full advantage of me and the money. I would have never known the cost change had they not brought this to my attention.If your searching for an Excellent, Honest, Reliable Plumbing Co., Atherton Plumbing is and will always be my first and only choice. CALL THEM TODAY! -
Review 12 (2024-08-26 - Rating: 5)
Jason from Atherton Plumbing was exceptional. I would give him more than 5 stars. He took care of the issue for me and double checked to make sure everything was correct. Very pleasant and knows his plumbing. Definitely very happy with his work and with Atherton. I thought the pricing was very fair. Lower than another area company that I had used previously. Highly recommend Atherton. -
Review 13 (2024-11-27 - Rating: 5)
I have always been a staunch supporter of companies that have proven to me over time to be truly committed to quality service and customer satisfaction. Atherton Plumbing is one such company. I’ve lived in my current home for 38 years this coming January and Atherton has been my go to source for all my plumbing needs. Last week I encountered a problem with my water heater that would require a replacement. Atherton Plumbing responded to “my emergency” as if it was “their emergency”. I had a service representative here within an hour of my call who put together a plan to have it replaced within 24 hours. As is sometimes the case, they encountered some additional challenges that had to be addressed in order to complete the job, but without hesitation or delay, they summoned the necessary personnel and supplies in order to complete the install. From the front office staff, Becky and Veronica, to field service technicians Robbie, Luke, Ryan, Lloyd and Chris, you couldn’t ask for a better supporting team of professional plumbers. Even after a few days after the install was complete, I had a technical question regarding the water heater’s temperature adjustments and I received immediate attention and a call back within an hour of my inquiry. When I think of plumbing needs, I will always think of Atherton Plumbing first. Because when it comes to getting the job done and done right, I can’t help but value my past experiences and the emphasis they put into customer service and satisfaction throughout the entire process! -
Review 14 (2024-12-20 - Rating: 5)
Shout out to Lloyd, TJ and Dylan for lining my main sewer line at a cost that was half of the price of replacing the pipe under the driveway which was almost new, itself. The results look amazing and well done. I am looking forward to many years of being worry-free when it comes to backups. -
Review 15 (2024-11-06 - Rating: 5)
I cannot praise Atherton Plumbing enough. I recently had cancer surgery and then had a huge sewage issue in my basement. I was absolutely overwhelmed. My plumbers today were absolute angels!!! They were so kind and caring. Got the job done without any problems. They advised me on some other issues I am having with my plumbing and were understanding. You are Wonderful and will never use anyone else!!!! Wish I could give you 100 stars!!! -
Review 16 (2024-12-17 - Rating: 5)
People, this has been the most painless, efficient and friendly visit I could ever have. The repair was quick, clean and extremely professional. Hands down the most reliable and efficient plumbing company I have ever contacted.Thank you so much for helping me with this repair.Five star service falls short! 🌟🌟🌟🌟🌟 -
Review 17 (2024-12-09 - Rating: 5)
As a contractor, we have used Atherton Plumbing for lots of projects and they never disappoint. They always take amazing care of our customers and I can trust that their team will show up when they say and be professional. I highly recommend Atherton if you are looking for an honest and reliable plumbing company! -
Review 18 (2024-12-27 - Rating: 5)
Our hot water heater wasnt working properly. Anthony with Atherton came out and assessed the problem offering various solutions. I really appreciate his professionalism and care for our budget! -
Review 19 (2024-10-22 - Rating: 5)
I had a great experience with Atherton plumbing, I had my master bathroom remodeled and it looks amazing! George from Atherton, was very professional & provided expert guidance and excellent workmanship. I would highly recommend him and I am even considering remodeling my guest bathroom! Thank you, for the excellent service! -
Review 20 (2024-12-18 - Rating: 5)
I have used Atherton for many years. They are always responsive and professional. This time was no different. While I decided not to go forward with the valve replacement at this time, I appreciate the quick scheduling and professionalism of their technician, Lucas. -
Review 21 (2024-11-25 - Rating: 5)
Atherton Plumbing is my first choice for all of my plumbing needs, for both my business and residence. Why? Because theyre competent and get the job done right the first time. Also, they are very responsive, communicate well, and charge a fair and reasonable price for the work done. Been using them for years. -
Review 22 (2024-07-10 - Rating: 5)
I am still disappointed and I feel we were taken advantage of a little bit because in was the holiday... initially we were quoted 2050.00 dollars then it jumped to 2666.68... I would like a detailed itemized list for each quote so I can understand the differences... that is a big jump in price... I should have resisted and said no in hindsight sight... it is fixed but we are certainly not happy and satisfied... the installers were supposed to have the owner call me but that never happened…Update as of 7/10/24… Mike the owner called me on Monday and I was able to talk with him today. We had a very good conversation regarding my job and it turned out to be a simple communication issue. Mike has made a very acceptable solution to us and we are very happy with the outcome!!!The quality of the work was never an issue because they did a high quality job. The installers had great attitudes as well.We would highly recommend them and we will use them again!! -
Review 23 (2024-12-08 - Rating: 5)
George was the technician that done our faucet installation. George was very professional and knowledgeable with a cheerful attitude. George installed three faucets and a garbage disposal. Whenever we need anything plumbing it’s always George for our first request. He always professional with a hint of cheerfulness. In other words he’s a real class act. -
Review 24 (2024-09-27 - Rating: 5)
I will definitely call Atherton again for my plumbing needs! They were super responsive and upfront about pricing. Ryan came earlier than expected, explained everything in a way I could understand, and worked quickly. I will absolutely recommend to others. -
Review 25 (2024-08-12 - Rating: 5)
Jason was an outstanding service technician. Fast. Efficient. Friendly. He installed my replacement water heater about as quickly as you can, and he explained the importance of registering the water heaters warranty. No mess to clean up, and he left my basement exactly as he found it. Very professional. Atherton, give this guy a raise! -
Review 26 (2024-09-16 - Rating: 5)
If I could give more than 5 stars, I would. We need to do a pretty big repair and we first asked the expertise from a different company. They have more reviews and, for some unknown reason, they are rated higher than Atherton Plumbing. After that bad experience, we called Atherton Plumbing and right from the beginning, there was such a big difference. Part of the job is done, we are very very happy with the work done so far. Lloyd was very professional, explained everything very thoroughly. Highly recommend!!! -
Review 27 (2025-01-08 - Rating: 5)
Water was not heating called Atherton they had somebody here within an hour went down we found out what was wrong. It was a bad water softener was taking all the water away from it and closed it off and two hours later I had hot water in my house, I appreciate the quick response they did -
Review 28 (2024-12-09 - Rating: 5)
We had Atherton come out to unclog a drain going to the sewer. We have an older house and Nick and Gabe were able to troubleshoot how best to snake the drain and return us to happy flushing. Can’t recommend them enough! -
Review 29 (2024-12-03 - Rating: 5)
Dalton and his apprentice were professional and hardworking. They explained in detail in a way that was understanding to the customer as well. Much appreciated the quick response by your team. Will use again! -
Review 30 (2024-09-06 - Rating: 5)
Andrew has always done an excellent job for us. We request him for our work. With the current assignment he not only performed the work but also complied with our request to wear shoe covers because of our new white carpet. -
Review 31 (2024-11-26 - Rating: 5)
Not a whole lot to share. Nathan did a good job. He was very considerate and helpful, and based on my experience today, I will happily hire you guys again! -
Review 32 (2024-10-28 - Rating: 5)
The Atherton tech came to my house for a drain problem and found that there were roots clogging the line. He attempted to clear them, but needed to call an additional tech for help. They worked and worked until the drain line was clear. They suggested that I call the city of Kettering and advise them to clear their main line as well. I asked what I could do for future maintenance and they said that I could be placed on a maintenance plan where they will call each year around this time to see if I want the drain cleaned. I was appreciative of their hard work and had them sign me up on the maintenance plan to hopefully avoid future problems. I would never use any other plumbing company than Atherton. They are responsive, efficient and priced fairly.Thank you Atherton team!Chris Elrod -
Review 33 (2024-09-16 - Rating: 5)
Ryan did an exceptional and professional job.He explained what he was going to do before he did it. He was polite and left no mess. You need to give him a bonus and or raise for good employees are the engine to a company and are hard to find. -
Review 34 (2024-08-05 - Rating: 5)
Ryan did a great job opening our drain today. He was incredibly patient and had a fantastic attitude. He is also very knowledgeable and took time to answer our questions. Highly recommend! -
Review 35 (2024-11-26 - Rating: 5)
They came out quickly and unclogged our shower drain. Price is exactly what was quoted over the phone. There was no up selling. The cost was over half of other quotes we received.11/26/2024Christopher arrived shortly after letting me know he was in his way. He quoted me the price, (very reasonable price). He was professional and polite. Kept the area clean. Highly recommend! -
Review 36 (2023-06-01 - Rating: 5)
We had two tankless heaters and a water softener installed in our house this week before we start renovation in our master bathroom and laundry room. Jerry, Jason, and Mason did an excellent job and we are thrilled with our new water appliances. Jerry, Jason, and Mason were very professional, worked very efficiently, were super polite, and worked well together, even joking around. We have found our new plumbers! Thank you so much guys! -
Review 37 (2024-10-30 - Rating: 5)
I was originally quoted almost $2000 for the work that needed to be completed at my rental property and Atherton was able to do the work in a timely manner AND at a fraction of the cost! I highly recommend this company! -
Review 38 (2024-11-08 - Rating: 5)
Ben came and installed a new gas hot water heater. He arrived on time, advised me of my options and did an impeccable job, and it passed inspection from the City of Kettering with flying colors. Thanks so much! -
Review 39 (2024-11-21 - Rating: 5)
Nick and Gabe came out and performed 3 different plumbing jobs. They were very professional and friendly, and more than willing to answer our questions. We will continue to use Atherton for all our plumbing work! -
Review 40 (2024-07-29 - Rating: 5)
We called for service about 9.30 am for a 1to 4pm.appointment. At 12.52 I received a picture of Ryan to let us know what he looks like and a call a few moments afterwards to let us know when he would be arriving. We called to have our kitchen sink backup repaired.Ryan was friendly and brought his tools inside the house and within moments he was looking at what needed to be done to solve our problem. He was well equipped with good working tools and knew exactly what to do. It makes a big difference when you can trust that the work is going to be done right and not cause any additional damage to our problems.Weve had plenty of work done by Atherton over the years and have always been satisfied with the employees and office staff.Ryan cleaned up afterwards and even gave us some tips on how to protect our plumbing in the future. Were very grateful for the service.Thank you! Joe Salgado -
Review 41 (2024-09-13 - Rating: 5)
Nick has been out to do work for me multiple times. In the past he has come out to replace our water heater, repaired our sump pump line and replaced an outside faucet. He does great work and has a very professional and pleasant demeanor. In one of his past visits, I mentioned that my main sewer line clogs with some roots about once every year or so and he suggested that I go on the Atherton mailing list to schedule it annually. This saves me the $90 upfront fee and I just pay for the work ($300). Nick and his trainee Gabe came to do the PM the other day and as always the work was done quickly and smoothly and it was very nice that there was no upselling, no suggesting I should let them dig up my yard or whatever else the other company I have used in the past was pushing. Very satisfied with Nick and anyone else I have dealt with at Atherton. -
Review 42 (2024-10-02 - Rating: 5)
Received excellent service. Lloyd opened laundry drain n just a few minutes and charge was very reasonable. Very happy with the job he did. -
Review 43 (2024-12-31 - Rating: 5)
Nathan was extremely professional and courteous - the job was completed in under 1 hour and exceeded our expectations. -
Review 44 (2024-10-13 - Rating: 5)
My plumber Ryan was very friendly and professional. He was very thorough and diligent. He made sure my problem was resolved completely. I would highly recommend this plumber for any plumbing problem. -
Review 45 (2025-01-02 - Rating: 5)
Mike you came in and got the job done. Your skills were put to the test and u nailed it. Thank you so much, sincerely araine Matthews -
Review 46 (2024-10-01 - Rating: 5)
Chris was amazing, knowledgeable, hard working and very thorough. We requested him because he did such great work. Once again fantastic job. -
Review 47 (2025-01-05 - Rating: 5)
Dillon and big brother, cant remember his name, AWESOME. THEY GAVE IT THEIR BEST. COMING BACK THOUGH TO TRY IT AGAIN THANKS . -
Review 48 (2024-10-09 - Rating: 5)
Jerry and his crew did an excellent job for us. They showed up on time, answered all of our questions, did the job, and cleaned up to perfection (most dont clean up at all). Thanks!! -
Review 49 (2024-09-24 - Rating: 5)
These guys know their stuff. Very thorough and professional. They identified the somewhat complex issue and knocked it out. I was entirely at peace that what these guys were doing was going to resolve all my issues, and they delivered! -
Review 50 (2024-10-25 - Rating: 5)
Atherton is a first-rate organization. C J was very easy to work with. The price was fair and the work professional. Id give them five stars. -
Review 51 (2024-09-16 - Rating: 5)
They came within 20 mins of calling. They showed me the problem and fixed it quick! Their team was very nice even when we accidentally turned the water on! Would recommend to anyone! -
Review 52 (2024-08-23 - Rating: 5)
They were very responsive and came over a few hours after I called. Ben did a great job replacing our shut off valves behind a small pedestal sink in a very small space without having to pull out the sink. -
Review 53 (2024-08-07 - Rating: 5)
Woke up to a leaking hot water tank. Called at 845 a.m. requested an afternoon appointment. Jerry the supervisor contacted me at 1:45 courtesy call, arrived 15 minutes later..had the new tank in and the old out in about an hour. Explained everything. No mess left behind...he and his coworker were professional, knowledgeable,friendly and fast. -
Review 54 (2024-10-19 - Rating: 5)
Anthony was very thorough and explained what he was doing when replacing the drain pipe in our kitchen. It was a messy job but he and Dalton kept a clean workspace and a good attitude.. -
Review 55 (2024-11-18 - Rating: 5)
I will stick with Atherton for all services Everyone was very professional from the people in the office answering questions on the phone to the technician, Anthony, who was highly knowledgeable and very professional and it was worth paying for the service call to have him come in and evaluate -
Review 56 (2024-07-07 - Rating: 5)
We were extremely pleased with the expediancy of service provided on the same day we called. Another plumbing company inspected our problem but was not able to fix it the same day. Randall Glover with Atherton Plumbing was out within 3-4 hours, assessed the problem and had it fixed quickly and with as less hassle and expense as possible. Randall was very knowledgeable, professional and informative. We highly recommend Atherton Plumbing and Randall Glover. -
Review 57 (2024-03-13 - Rating: 5)
Prompt, polite and installed a new faucet with old plumbing. Took his time and got it installed. Double checked his work to be sure no leaks. Looks great! -
Review 58 (2024-12-04 - Rating: 5)
Called Atherton and dispatch sent Tech Out Immediately. Tech called me on phone and explained the situation and what possible options we had. Myself and tech discussed options, and Tech made correct decision and problem solved. -
Review 59 (2024-04-28 - Rating: 5)
Very quick to react to service call at my grandmas house. Arrived within 20-30 minutes of calling on a sunday afternoon. Great experience with Atherton Plumbing and our tech whom explained everything to me. Received confirmation email of time for arriving next day for heater removal and replacement. Very nice. Respectable guy. -
Review 60 (2024-11-19 - Rating: 5)
Ryan did a great job for us. He came over was friendly and professional and got the job done. The whole company is very knowledgeable and professional. I’ve used them several times. -
Review 61 (2024-12-12 - Rating: 5)
George was great at Atherton helping us get our water heater and softener disconnected and reconnected when our house flooded. Great company and thanks to George! -
Review 62 (2024-08-10 - Rating: 5)
I can depend on The Waterworks for plumbing needs. Ryan was quick to diagnose problems and explained issues. He solved the problem and cleaned up afterwards. He was very pleasant and put my mind at ease. -
Review 63 (2024-09-16 - Rating: 5)
Jerry Stover from Atherton was outstanding and fixed everything. Same day service. I use Atherton for all plumbing etc. needs because of professionals like Jerry. Great Job !!! -
Review 64 (2024-09-16 - Rating: 5)
Came in one hour . Needed new water heater . Accepted their price Crew was excellent. Nice company to work with. -
Review 65 (2024-08-08 - Rating: 5)
Dylan is fantastic!! His work is thorough and complete with an explanation of the cause for our leaky situation. We wrote down his name to be sure to ask for him when we need help again! -
Review 66 (2024-05-14 - Rating: 5)
I just wanted to say how surprised I was at the professionalism of your crew, Nick nick was very pleasant straight forward with a smile on his face. Good sense of humor. Also, the pricing seem fair and the work was top notch Nick came across as a very honest man very affable fella. -
Review 67 (2024-12-17 - Rating: 5)
Thank you, your guy Lucas French was outstanding, and your company is first rate. I will definitely call your company for any plumbing needs! -
Review 68 (2024-07-01 - Rating: 5)
We will definitely work with Atherton again! Randall was amazing! Arrived on time, he was in/out, assessed our issue and got to work. Truly a professional. -
Review 69 (2024-09-10 - Rating: 5)
Anthony was great! Showed up very quickly and helped me tremendously with all my needs. Thank you, Anthony. I’ll ask for you again. -
Review 70 (2024-12-16 - Rating: 5)
The replacement of my leaking garbage disposal was done within h the scheduled time slot with efficiency and care. Works great! -
Review 71 (2024-08-16 - Rating: 5)
Lloyd and his apprentice Macen showed up and fixed the problem in a very timely fashion. Very cordial and knowledgeable. Very pleased with the service -
Review 72 (2024-04-09 - Rating: 5)
I had a very good experience. I had waited for another company all day that cancelled on me at the last minute. I had a backed up toilet that was the only one in my house. Calling Atherton, they sent Jason, who arrived in a very timely manner and worked very diligently to get things open and working. He did a great job and was very professional.I greatly appreciated his help. Thanks -
Review 73 (2024-02-05 - Rating: 5)
I was very impressed with Atherton plumbing repair technician Jason. Hey call me 15 minutes before his arrival let me know he was on his way when he came he diagnosed the problem quickly he went and got the part. He did not try too high pressure me into getting a new hot water heater told me the pros and cons of what I had now. He performed a preventative maintenance on the tank how he was thereI use the company again he was a very good representative for them. -
Review 74 (2024-05-28 - Rating: 4)
Ben does a great job. I felt this trip was over priced by $400. 4 valves should have only cost me $75 each plus the $100 trip charge. I would have expected $400 ish not $800. Atherton/Water works you need to adjust your pricing. Ive used you guys for a long time. I will not continue if the prices are going to be this high. -
Review 75 (2024-11-21 - Rating: 5)
Very prompt, efficient service. It is nice touch that you receive a text message with a photo of the technician when they are on their way. -
Review 76 (2024-12-15 - Rating: 5)
Dillon and dalton were great! They were fast and efficient, while explaining everything along the way. -
Review 77 (2025-01-03 - Rating: 5)
Ben replaced our leaking water heater in record time and took time to give me info on how to maintain it in good working order. Hes the best! Atherton is fortunate to have him and his experience. -
Review 78 (2024-12-16 - Rating: 4)
The plumber was on time and finished the job quickly. He also gave me tips on how to prevent this problem from happening again. -
Review 79 (2024-07-12 - Rating: 5)
Ben at Atherton promptly and efficiently took care of the issue and gave clear directions on what he was doing and how we needed to proceed to fix the problem. Friendly wiry great customer service! -
Review 80 (2024-12-11 - Rating: 5)
Outstanding customer service, both personable and professional! Atherton will be our go-to from now on. -
Review 81 (2024-12-09 - Rating: 5)
Very knowledgeable and friendly. I definitely will use Atherton plumbing in the future for all my plumbing needs. -
Review 82 (2024-09-04 - Rating: 5)
Ben was great. Took time to explain things and was very patient in answering my questions. Highly recommended. -
Review 83 (2024-09-21 - Rating: 5)
Ryan was very responsive to our immediate plumbing need and we are very thankful. Ryan identified the problem and was quick to implement the solution. He was a good communicator and pleasant to work with. We will use Atherton in the future. -
Review 84 (2024-12-11 - Rating: 5)
George was on time, polite, explained things very well. He was great! -
Review 85 (2024-07-19 - Rating: 5)
They tried to snake the drain but it didn’t work. So they got a bigger snake and that didn’t work either. So now they have to demo my basement. Being on a fixed income that really hurts. I’m not saying that I am being gouged but to go from $90 for the service call to $3,000+ is a heart attack shock.There is nothing I can do. There is not another plumber that will touch a job that someone else started. -
Review 86 (2024-05-19 - Rating: 5)
Recently I had a plumbing problem and I called Atherton Plumbing. They sent their agent George. He found the problem very quickly and proceeded to fix it. He as very personable and cleaned up very well before he left. I will call them again if I get another plumbing problem . Good company to work with -
Review 87 (2024-05-20 - Rating: 5)
One of my issues was a simple aerator cleaning (of course it was), but the other issue would have required cutting a hole in my ceiling and would have added a few hundred more bucks than I was prepared to spend. Ben wasn’t pushy at all about that second fix, so I let it be for now. I didn’t feel ripped off, though I could have done the aerator fix myself. I appreciate how efficient and professional Ben was about everything. -
Review 88 (2024-07-09 - Rating: 5)
Jason was great. Worked quickly & talked to us about things that could be done in the future. We’ll be asking for him next time. -
Review 89 (2024-12-04 - Rating: 5)
Atheraton service is tops and have consistently provided 5 Star service thru the years. Atheraton is like a familyname that you can always depend on for superior work and reasonably priced. Their service technicians are polite, knowledgeable and do outstanding work.Thank you Tony Bohler today for coming to our aid with your expertise and professionalism. Keep up the good work. -
Review 90 (2024-06-24 - Rating: 4)
The work was done quickly and professionally. I think the fee charged is excessive or I would give 5 stars. The work took 20 minutes and the charge was $90 for showing up plus $130 for labor. That seems excessive. -
Review 91 (2024-03-04 - Rating: 5)
I would like to express my thoughts on another outstanding service from Atherton Plumbing. Our technician Nate, and assistant were on time, polite, and did a super job on our issue. Also, calling the office to set up an appointment is effortless. They will work with you on your schedule. Atherton is always first on my list! -
Review 92 (2024-04-01 - Rating: 5)
George was prompt and very pleasant and knowledgeable. Was able to fix the problem in no time and had good advice. Thanks!Andrew was out today to replace a bathroom faucet with lift up drain. Was successful even though it is an old sink (1965) and had some issues. Very happy with the work. He also was very knowledgeable and friendly. -
Review 93 (2024-08-21 - Rating: 5)
Very pleased with CJ of Atherton Plumbing. He assessed the situation, made a recommendation and left the area very clean. I would highly recommend CJ and Atherton! -
Review 94 (2024-04-17 - Rating: 5)
This company stands by their word and will make sure you’re well taken care of! Their customer service is phenomenal; you can tell they take pride in all that they do. I’ll make sure to call Atherton for any future plumbing needs! -
Review 95 (2024-12-19 - Rating: 5)
Rapid response with water heater - same day! Reasonable price, what more could I ask for! -
Review 96 (2024-11-03 - Rating: 5)
We were very pleased about the quick response to our problem. Dylan arrived and eliminated the problem. He was professional, efficient and friendly. It is apparent that Atherton hires good people that know how to interact with their customers. -
Review 97 (2024-05-24 - Rating: 5)
Waterworks/Atherton plumbing ALWAYS comes through, whether its commercial or residential we HIGHLY recommend their services. Ryan was awesome today. Keep up the great work guys! -
Review 98 (2024-03-16 - Rating: 5)
George did an amazing job today repairing the pipes and installing an outdoor nozzle for my water hose and line. I was impressed with his ability, performance and efficiency. Outstanding job overall! Given the opportunity, I will let my neighbors see his work and strongly recommend him. -
Review 99 (2024-06-07 - Rating: 5)
Atherton was so helpful and Nick our technician was excellent. Explaining everything he did and more. I for sure will ask for him again. I cant say enough good things about them. We use them whenever we have a problem and will continue to use them. -
Review 100 (2024-05-06 - Rating: 5)
Ben Shannon did an excellent job replacing a toilet in our home. He was courteous, efficient and left the work area clean. We were happy to see him as he has done two other excellent plumbing jobs for us. -
Review 101 (2023-08-14 - Rating: 5)
I try to manage all my own home repair issues, but sometimes things are a little beyond my capability. The guys who showed up for my service appointment were great from the very beginning. I pointed out what I thought the problem might be, what corrective measures I tried, and got some good feedback on exactly that. I felt like the went the extra mile to make sure I was satisfied with everything, and they let me know just what the cost would be for everything ahead of time. Ill definitely be giving them a call the next time something is beyond my scope, and Ill be recommending them when my friends and coworkers need service. -
Review 102 (2024-06-07 - Rating: 5)
Ryan did a wonderful job and was professional, friendly, and knowledgeable. He was able to answer any question I had easily and provided tips to avoid future issues. -
Review 103 (2024-07-24 - Rating: 5)
Nathan was professional and prompt. Did great work, very satisfied. Fixed leaky main water line in basement. -
Review 104 (2025-01-08 - Rating: 5)
Came out really quick; fixed my problem completely, very efficient -
Review 105 (2024-06-02 - Rating: 5)
Mr. Maxwell was the absolute best. I was afraid I had a much bigger problem after my basement flooded. He even gave me cleaning advice. Well definitely be calling Atherton first. -
Review 106 (2024-04-10 - Rating: 5)
Ben Shannon was an experienced plumber. Did a very professional job and was very friendly. I will tell anyone who reads this….. use a professional plumber not an installer from a brick and mortar store who is not allowed to unhook old plumbing… they say you need a plumber. Save time… JUST USE ATHERTON PLUMBING. -
Review 107 (2023-08-25 - Rating: 5)
I called yesterday afternoon and they came out quickly and diagnosed a replacement. The manufacturer said it was out of warranty but I had paperwork that said otherwise. They took my paperwork and got the warranty honored. He was quick and efficient and the install was completed in a timely manner. The work area was left spotless I’m very satisfied. -
Review 108 (2024-02-22 - Rating: 5)
What a great experience. My water heater went out early in the morning and they came out and replaced it, same day! Also, they sold me on a cheaper option based on the initial intake questions. The technician was great and worked fast. -
Review 109 (2024-04-02 - Rating: 5)
Ryan listened to my explanation of the problem and then did his own evaluation, cleaned the drains, explained what he was doing and told me how to eliminate the clogging in the future. He cleaned the drains without making a mess. Excellent service! -
Review 110 (2024-04-11 - Rating: 5)
George is a very friendly,likeable person. He done a great job for mé as well as even cleaning up ,any mess he made.I have had several of your fellows to my house as well as my daughters home . I gave found all of them to be very professioal and friendly, I liked all of them!!! -
Review 111 (2024-05-09 - Rating: 5)
Nate came in and assessed our two issues. 1) The hot water running out upstairs so quickly and 2) moving our backyard water up from being so close to the ground. Finding out part of the problem for the hot water problem was the build up of calcium in the water tank, he put an estimate together and after our approval got busy fixing the issues. Nate was diligent in getting the work done, taking care to clean up where he worked. -
Review 112 (2024-02-28 - Rating: 5)
Great service. I had a shower valve go bad with the water still on and had to shut off the whole house. Called this morning and got service the same day and fixed in half an hour. Anthony was friendly and knew exactly what needed to be replaced and had parts on the truck. -
Review 113 (2024-04-01 - Rating: 5)
Highly recommend! Jerry was great to work with and was very professional and explained everything really well. Will definitely call again if needed in the future. -
Review 114 (2023-12-03 - Rating: 5)
Very pleased with the professionalism of my new water heater installation. The process was quick and both Dillon and the other service tech knew what they were doing and were easily able to explain the process to me. Would highly recommend!! -
Review 115 (2024-05-16 - Rating: 5)
I initially made a call to water works because my water bill has increased substantially by 600 dollars. I knew that I must have a leak somewhere in my home. The job was done quickly and the price was affordable. Thank you water works for your assistance. -
Review 116 (2024-02-22 - Rating: 5)
Atherton Plumbing is quick. Courteous, and Professional.The first time I needed a plumber I called another company for a backed up line. They basically did as little as possible and charged me twice as much.Then I called Atherton. The receptionist Erin, was able to send me someone out immediately. She was polite, Professional and intersted in my concerns.Their pro, Ryan, came to the rescue and fixed what the other guys didn’t!! They problem was a bur on the interior of the main line cat hinges and backing up. He cleared the line took images, and then worked on smoothing the drain until there was no more hang-ups.Not only did they make sure it was done right, they guaranteed the job. Lesson Learned.Later I needed my water heater flushed for lime scale build up. They booked me quickly and the job was done in no time. Great service overall!! Thank you Atherton Plumbing and Staff.Stephanie T. Union Ohio. -
Review 117 (2024-07-01 - Rating: 5)
Randall did a fantastic job! He is very knowledgeable and I would definitely like if he is the technician for future work! -
Review 118 (2024-08-12 - Rating: 5)
He arrived on time, did a great job, and Im now back in business with free flowing kitchen drain. -
Review 119 (2024-02-29 - Rating: 5)
Anthony did a wonderful job in a short amount of time. Was at the house within 30 minutes of scheduling the service. Very professional and a master of his craft. Would highly recommend Anthony! -
Review 120 (2023-08-14 - Rating: 5)
First the service man arrived here earlier than I expected. He then looked things over and told me that he was giving me a $35.00 dollar discount and what the total bill would be. He got started and did a great job. He said our drain had a normal buildup. He cleaned up both sides of sink and spun the water out of dishwasher. I liked service man very much. -
Review 121 (2024-05-10 - Rating: 5)
Jason was our tech. He found the problem we had with our bathroom sink and replaced the faucet. He also found and fixed the at our kitchen sinkVery skilled and professional. Will use him again -
Review 122 (2024-12-27 - Rating: 5)
Service was on time, quick and thorough.Friendly representative -
Review 123 (2024-06-03 - Rating: 5)
Dillon was right on time and took care of 3 different issues within 1 1/2 hrs and right on the estimated cost. Another great job by Atherton! -
Review 124 (2024-09-12 - Rating: 5)
I am enjoying my new kitchen sink. Ben and Shannon did a wonderful job So glad my sink is not leaking anymore. -
Review 125 (2023-12-16 - Rating: 5)
Hi. We really liked Nicholas Philbeck. He was very personable and comfortable to be around. He was also very professional and knew his job very well! Very knowledgeable. His explanation of our problem was detailed and understandable. Thanks much! Sharon -
Review 126 (2024-03-11 - Rating: 5)
We received great and thorough service from Andrew at Atherton. One of the parts we purchased from the hardware store had a manufacturing issue and Andrew figured it out quickly. Highly recommend -
Review 127 (2024-08-21 - Rating: 5)
Prompt service. Clean and careful with the property. You may find it cheaper elsewhere but the service is worth it. -
Review 128 (2024-04-01 - Rating: 5)
Jerry was professional and clear with the options and cost to complete the repairs. This is the second call I’ve made to this company for different repairs and they hire great people. I’m very pleased with their work as well. -
Review 129 (2023-11-29 - Rating: 5)
Bath tub faucet was dripping constantly. Andrew attempted to repair faucet but the new cartridges still had a drip after. He added ball valves behind tub access where water can now be shut off. Andrew was very professional and knowledgeable. Would definitely recommend company. -
Review 130 (2024-12-02 - Rating: 5)
We started having strange sounds coming from our water heater. Both of your servicemen were polite, did a good job flushing out the deposits, very good work -
Review 131 (2023-07-19 - Rating: 5)
We have used Atherton plumbing services several times over the years and have always had a very positive experience and outcome. They have seasoned professionals who analyze the situation, explain the complexities and give a reasonable rough estimate right at the onset. Then they explain further if they run into any unforeseen issue. Their charges are very reasonable as well. We are happy to recommend them. Most recently Mr. Ben Shannon helped fix a bathtub fixtures related issue, and a main water check valve leak. Both times he did an excellent job. -
Review 132 (2023-09-27 - Rating: 5)
Nathan came to the house on time he had called first. His work was competent. He was professional. My area was very clean when he was finished. I have used this company for many years and they are very good. I would recommend them to anyone. -
Review 133 (2023-11-11 - Rating: 5)
We called Waterworks because our toilet needed a new wax seal. They were here same day and at promised time . Ryan checked everything out to ensure we would not have any other issues. Great price and Ryan was efficient and thorough. Thank you -
Review 134 (2023-09-20 - Rating: 5)
Nathan is very professional and conscientious. Detail oriented and methodical, had a plan and worked through it. All plumbing projects have unexpected issues. He handled them smoothly and kept me informed the whole time. He is a dream to work with, friendly and courteous. He is welcome back on any job. -
Review 135 (2024-02-18 - Rating: 4)
Dillon was the young guyon our job, assisted, and seemed to learn from the two more experienced guys on the job with him (George and Nathan). Dillon was responsive to questions I had for him - either he knew the answer, or referred the to the other gents if he did not. He was tidy and courteous on the job. -
Review 136 (2024-01-04 - Rating: 5)
Anthony was courteous, professional and efficient. He explained how the Shut off valve worked, and how he would repair the leak. I definitely Will use this company again. -
Review 137 (2024-07-26 - Rating: 5)
Nathanial provided great service. He was there when promised and handled the repair efficiently. He’s very trustworthy and knowledgeable. -
Review 138 (2024-07-04 - Rating: 5)
I’ve been a customer of Atherton’s plumbing services for about 20 years and have always felt the service was above average and the price was a really good value thanks Ryan for taking care of our drains -
Review 139 (2024-04-30 - Rating: 5)
Anthony was very professional and got the job done for us. He was great! Very knowledgeable and his skills wete appreciated! Marilyn Gabrielson -
Review 140 (2023-07-07 - Rating: 5)
Nathan the plumber was prompt and very knowledgeable. He did a great job a lot faster than I thought he could. He discussed the pros and cons of different solutions to my problems honestly. Finally he worked very hard and charged an honest price. -
Review 141 (2024-03-07 - Rating: 5)
I was concerned about the inability of my cold water to run when turning the faucet handle and felt after a couple days of running the space heater without any result I needed the help of a plumber. Lucas French called me back right away, came out and defrosted the pipe, and thought if I left the water on a trickle I would be ok. He did not detect any burst pipe. He was kind, efficient and courteous, and double checked to make sure I would not have any concerns. I so appreciated all he did as I know the weather is forecast to be very cold for several more days. Thank you for helping ease my mind as I feared the nightmare that occurred around this same time last year of a burst pipe in the same area and the destruction and extremely long time to repair was about to happen again. Thank you, thank you for all your professional help. K Clark -
Review 142 (2023-10-24 - Rating: 5)
Jason quickly diagnosed the problem, gave me price up front, gathered his equipment, then fixed the problem. Jason was very professional. My mother, sister and daughter have used a-Atherton, told me they do a great job for a fair price. I agree! I will be using them for all my plumbing needs. Thank you again! -
Review 143 (2024-01-16 - Rating: 5)
Excellent service. Showed up in time window and pre allied when he was 10 minutes away. Very kind and quick to fix the issue. Used them before, and I would recommend them for anyone in the future. -
Review 144 (2024-01-15 - Rating: 5)
Nick was fantastic, and pleasant to boot. On time and fixed issue. Exactly what I wanted. And he went the extra mile of showing my wife what hed done, so she knew where to look. -
Review 145 (2024-07-20 - Rating: 5)
Dylan and the other technician were very professional and knowledgeable, helped solve the issue in a timely manner. -
Review 146 (2023-08-01 - Rating: 5)
Had outside faucets and shutoffs replaced. Excellent job. Very pleased with service and price. Jason Maxwell did a great job!Update: main drain cleaned out. Got the job done with the 4 blade. Very pleased with the service. -
Review 147 (2023-10-17 - Rating: 5)
Randall, The service tech was knowledgeable. Friendly And explained the pricing upfront. He evaluated the problem, gathered the needed tools and parts and made the repairs. This was an exceptional service service call and repair -
Review 148 (2023-06-19 - Rating: 5)
Nathan fixed a DIY gone wrong in our bathroom. He was prompt, professional, and got the job done better than we ever could have! No hidden costs or charges in the bill, either. He provided the bill amount before he started the work and that’s the amount we were charged.Extra points that I was able to call and schedule our service on a Saturday evening, so I knew someone would be coming on Monday! -
Review 149 (2024-12-07 - Rating: 5)
Great service. Prompt, efficient and friendly. Problem solved -
Review 150 (2023-08-04 - Rating: 5)
Jason Maxwell was the repairman that Atherton Plumbing sent out to unclog our toilets. He was very professional and knowledgeable. He did a very thorough job and explained all that he was doing and why. I would highly recommend this company for your plumbing needs!They get 5 stars from me.⭐️⭐️⭐️⭐️⭐️ -
Review 151 (2023-06-01 - Rating: 5)
Ryan was awesome !!! Very professional and took the time to ensure the job was 100% done correctly and also discussed how to prevent any future issues. His customer service in today’s world of business is bar none the best I’ve ever seen. Highly recommend him and Atherton Plumbing. -
Review 152 (2024-06-27 - Rating: 5)
Ryan did an outstanding job. Very courteous and professional. Would highly recommend. -
Review 153 (2024-04-22 - Rating: 5)
Excellent experience from scheduling to service - Lucas arrived less than 2 hours from my call - correctly diagnosed the issue and then fixed it - this company is the real deal - highly recommend them for any plumbing problem!!! -
Review 154 (2024-05-30 - Rating: 5)
Anthony did a good job. I couldnt believe how fast he finished the job. Very nice and friendly personality. -
Review 155 (2024-01-12 - Rating: 5)
Had to troubleshoot a very complex plumbing issue with our kitchen sink hot water supply and dishwasher. Without hesitation he jumped right in diagnosed the problem and fixed the sink and determined it was an air pocket in the dishwasher. I always worry when you get quoted a time and materials pricing. In and out in an hour. -
Review 156 (2023-11-14 - Rating: 5)
Atherton is the first place I call for any plumbing service. They replumbed our first house as part of a kitchen renovation and did a top notch job at a fair price. Their service for hot water heaters was the same. Recently had a service tech out to our new house to help diagnose an issue with a pump, and their high quality and professionalism remains a hallmark to their service. On time, on price, on point! -
Review 157 (2024-05-23 - Rating: 5)
Randy was confident, knowledgeable, and did a great job -
Review 158 (2024-04-08 - Rating: 5)
Andrew was a great help! He came in and got the job done in no time! Very professional! All while I was on an important phone call!! Excellent service!! -
Review 159 (2024-10-06 - Rating: 5)
Ryan was fantastic. Fast, knowledgeable, and really professional. -
Review 160 (2024-08-12 - Rating: 4)
No problems with this service call. Guy showed up on time, did the work, and cleaned up.after himself. -
Review 161 (2023-12-11 - Rating: 5)
Ryan did an excellent job. He explained what the probable cause was what caused it and how to correct it. He went to work in a timely manner and solved the situation. I always use Atherton plumbing! -
Review 162 (2024-08-23 - Rating: 5)
Excellent company and employees. I always use them for my house in Ohio. Pleasant and professional who go the extra mile to make things right. -
Review 163 (2023-10-02 - Rating: 5)
Ryan was amazing and took his time to get a tough job done right! We appreciated his great communication and hard work! He made a stressful situation easy. -
Review 164 (2023-10-09 - Rating: 5)
Lloyd called when he was coming to our campus with an estimated time he would be there. Lloyd got right to work and opened a drain line in no time. He was kind and did a great job. I would highly recommend him and his team -
Review 165 (2024-09-23 - Rating: 5)
Very please with the service Dylan West did an excellent job -
Review 166 (2024-01-12 - Rating: 5)
Sewer was backed up in my house...They were awesome...I was so worried about it and they were calm and super nice which calmed me down. I can not thank you enough. I will always call you and recommend you to friends and family. Thank you -
Review 167 (2024-12-05 - Rating: 5)
Our tech, George, was timely, courteous, and extremely helpful. He eve pointed out several other unrelated plumbing issues he saw that would pose problems in the future and tips on how to address them. I would absolutely recommend. -
Review 168 (2023-12-28 - Rating: 5)
Ryan called prior his arrival and went straight to the problem. He was fast & efficient; but, made sure I was aware of what he was doing. If I could have a “My Plumber Is …” I’d be referring friends & family to Ryan. -
Review 169 (2024-01-02 - Rating: 5)
In and out within 2 hours. Arrived on the same day within a hour of our call. Removed the old water heater. Very reasonable price and very polite installer. -
Review 170 (2024-10-17 - Rating: 5)
Guys were great, very friendly and professional. -
Review 171 (2023-07-07 - Rating: 5)
They arrived on time, quickly assessed the problem. Everything was resolved within 30 minutes. We were so pleased that they were able to arrive so quickly and were finished so fast! Very professional, knowledgeable, and courteous! -
Review 172 (2024-01-12 - Rating: 5)
It was a pleasure having Nathanial Floyd install my new water heater. He was quick and did a great job and I have had no problems since the job was completed.Thanks -
Review 173 (2023-08-30 - Rating: 5)
Jason Maxwell did an excellent job installing our tankless hot water heater. He is very conscientious and knowledgeable about every aspect of the plumbing process. Atherton Plumbing should be very grateful to have him as an employee. -
Review 174 (2024-06-17 - Rating: 5)
Ben was very knowledgeable and quickly completed my job. Very courteous. Would use again. -
Review 175 (2023-08-22 - Rating: 5)
Wow. Called and got lucky Ryan came out within 30 mins. Our main drain was clogged. Ryan was very knowledgeable and explained what he did. I will be calling again to do regular maintenance on my main drain from tree roots. -
Review 176 (2024-05-28 - Rating: 5)
George did a wonderful job! He remodeled our bathroom, and it turned out better than we couldve imagined! -
Review 177 (2023-07-14 - Rating: 5)
Very nice and knowledgeable service person. He performed the drain cleaning and was very thorough and explained everything and what was found in the drain.. Also the service man cleaned up everything he touched. Extremely happy with how it turned out. -
Review 178 (2024-05-01 - Rating: 5)
Ben was kind, efficient, and did excellent work. He took time to answer all of my questions. He was knowledgeable and instilled great confidence. A+++ -
Review 179 (2024-02-05 - Rating: 5)
Nathan went above and beyond. Pleasant, polite and very knowledgeable. Not only appreciated him as plumber but also great personality. -
Review 180 (2024-04-15 - Rating: 5)
He was very professional! He knew what he was doing answered my questions! Please be assured if I have plumbing issues I will call the waterworks for service -
Review 181 (2024-06-28 - Rating: 5)
Anthony did a wonderful job for us today. He is a true professional. -
Review 182 (2023-06-30 - Rating: 5)
Atherton Plumbing is the best plumbing company I have ever used. They are professional in every way, early for appointments, have quality products, and go out of their way to resolve problems and damages other plumbing companies have left me with. I won’t go any where else for plumbing services. Highly recommend! -
Review 183 (2024-08-09 - Rating: 5)
Fast, friendly and efficient even on an emergency call on a Friday afternoon! -
Review 184 (2023-11-14 - Rating: 5)
Ryan does a great job clearing the sewers at our century-old home. Prices are up all over for this service, but an annual clear-out is way cheaper than getting my main sewer level ne replaced out to the main. -
Review 185 (2024-11-15 - Rating: 5)
Atherton plumbing highly recommended. Knowledgeable plumbers. Easy to work with, great workmanship. -
Review 186 (2024-10-09 - Rating: 5)
Very nice. On time, and very honest and professional -
Review 187 (2023-11-20 - Rating: 5)
I was completely satisfied with the work Ryan did . He was very kind , professional, explained things to me , and was very nice . Highly recommend! -
Review 188 (2023-07-03 - Rating: 5)
Ryan was professional. Unclogged my drain in a matter of minutes. I was impressed from the initial phone call to them. They told me what to expect and delivered the service to the letter. -
Review 189 (2024-02-19 - Rating: 5)
Main line backed up due to tree roots. No hidden fees. Ryan did a great job. Professional and personable. -
Review 190 (2024-07-31 - Rating: 5)
Highly recommend!!! Did a great job. If there was a 6th star they would have it -
Review 191 (2023-12-04 - Rating: 5)
Jerry was sick and professional! Changed the pipe and cleaned out the drain and showed me what caused the issue. He even gave advice on how to prevent the issue from happening again! If we ever have problem we are sure to call them again