Butler Heating & Air Conditioning Repair

Photo of Butler Heating & Air Conditioning Repair

Located in Dayton, Ohio

Address: 120 Springfield St, Dayton, OH 45403, United States

Phone: +1 937-660-8686

Rating: 4.6

Services

  • On-site services
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Bathroom remodeler
  • Furnace repair service
  • Heating contractor
  • Hot water system supplier
  • HVAC contractor
  • Water softening equipment supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-02 - Rating: 5)

    Butler Heating has been an absolute blessing to my home! Because of them our home is now weatherized. We are super thankful and highly recommend their business. Our new furnace is all time efficient and the water heater top notch. I could ask for more professional. They stated what would I be done and did just that.

  • Review 2 (2024-10-02 - Rating: 5)

    Butler was incredible through the whole experience. My 22 year old unit went out 48 hours before I left the country. The whole team went above and beyond to coordinate replacing, installing and financing while I was off the continent. They were so understanding, made the process so seamless, and gave me the opportunity to come home to a cool house in the middle of august. I was so appreciative of their work, the respect and knowledge, and the care put in to handling this in a unique situation. Would definitely recommend!

  • Review 3 (2024-11-09 - Rating: 5)

    We had the pleasure of working with Keith and Wade Jr. for our heat pump and propane furnace install with new ductwork.Keith was extremely knowledgeable of the system being installed. He was able to answer every technical question I had about the system, which there were a lot of.The install was of extremely high quality, in large part because of Wades attention to detail.I highly recommend Butler Heating and Air. We are very happy with the great people and the great install!

  • Review 4 (2024-07-24 - Rating: 5)

    Working w Butler for our new furnace/ac unit was an enjoyable and smooth experience. Our salesperson was very nice, knowledgeable and transparent on prices and variations available. Our unit works fantastic. We have only used AC as it is new this summer. Works excellent. Customer service is fantastic. We have not had anything wrong w our unit. They have reached out to us to check in. All around a fantastic company to work with. I highly recommend.

  • Review 5 (2024-10-06 - Rating: 5)

    We needed all three of our 30-year-old rooftop HVAC units replaced. After getting quotes from three HVAC companies, we chose Butler because they had the lowest pricing, and their recommendations made perfect sense. They were very accommodating of our business schedule, most of the work was done over a weekend (when we were closed). Quality of the work was top-notch and I would highly recommend them.

  • Review 6 (2024-09-28 - Rating: 5)

    Greg and the rest of the Butler crew have been fantastic to work with. They listened to my questions and concerns with patience, and worked quickly to replace my heat pump. Ive only had to follow up once with them about a minor issue, and they were out fixing it soon after. They have also gone above and beyond to help me to address the high humidity Ive dealt with since living here. Which is saying something, since Ive had a few contractors seemingly give up on the issue and (politely) tell me to just deal with it. I have no qualms about recommending Butler to others.

  • Review 7 (2024-09-22 - Rating: 5)

    I have been a customer of Butler heating and air for many years. Recently had a problem with my A/C, so I called Butler. They worked with me on scheduling, were very understanding and polite about that. The techs called ahead and arrived right when they said they would. Very professional and knowledgeable about my problem, they inspected everything and were able to identify the problem very quickly. The techs were able to solve the problem immediately and my A/C was back up and running right away. I cant express my gratitude enough!...Butler has always come through for me, if anything ever goes wrong with my HVAC in the future I will always call Butler again, no question. They will be able to take care of all your problems , I reccomend them 100%.

  • Review 8 (2024-07-24 - Rating: 5)

    Butler gave us the best quote, and performed the installation of our new A/C with a eye for the details. They took great care of the surroundings to not make or leave a mess, and the system was installed and working great in no time. This is the second system we bought from Butler (we also have a full furnace and A/C for another party of the house), and theyre the only company we use for HVAC needs

  • Review 9 (2024-07-27 - Rating: 5)

    Butler excels! In the midst of a heat wave Butler was the only firm available to install a completely new a/c system in 36 hours. They indicated 8 hours on site but were done in 5 hours, 30 minutes. All systems are Go, the installers were professional and patient with my queries, and the (free) upgraded thermostat is way more efficient than our prior one. I heartily recommend Butler for your next HVAC project, emergency or not!

  • Review 10 (2024-07-03 - Rating: 5)

    We switched to Butler Heating and Air several years ago. They do not disappoint! We just recently installed two new boiler furnaces, which not many people work with these days. From sales to installation, everyone was professional and did an excellent job! Very happy with the job they did and they now maintain our new boilers to ensure they are operating correctly.

  • Review 11 (2024-08-01 - Rating: 5)

    Salesman was very informative & helpful. My house is 109 years old. The installers did a wonderful job installing a/c system. They always kept me informed & cleaned up after themselves every day. Very satisfied with butler heating !! highly recommend them

  • Review 12 (2024-07-10 - Rating: 5)

    The kindest, most courteous, wonderful people to work with.Not only were they kind and patient over the phone with all my questions, they went out of their way to help.I will be using Butler heating cooling and air for all my future needs!Butler heating and cooling has integrity and they have accountability.

  • Review 13 (2023-04-02 - Rating: 5)

    The Butler Team is a Great Team to do business with. The Butler employees are very professional and friendly they all work together like a fine tuned engine. I so glad to have Butler’s working with us to keep us at Zion Lutheran Church in Tipp City, Ohio always comfortable, Warm in the Winter and Cool in the Summer . I am looking forward to a long and lasting relationship with The Butler Team. Thank You ! Bob Keppel, Zion Property Chairman

  • Review 14 (2024-08-07 - Rating: 5)

    Butler Heating and Air did a good job replacing my furnace in my home after my original installation furnace died. They were prompt to respond to my need for service. If you need a good reliable company in Dayton, Ohio Butler Heating and Air is the one to call.

  • Review 15 (2024-08-13 - Rating: 5)

    I had another heating and air company come out and tell me that I had to replace the whole system for my AC unit. When Keith came out to give me an estimate for replacement, he knew I was leery about actually needing to replace it, so he suggested that I have one of their techs that has alot of experience with the brand that I have come out and look at it. I agreed and Andrew came out and was very knowledgeable and also actually took the time to educate me about my unit which I appreciate. Andrew found the problem within 5 mins and fixed it on the spot and saved me $16,000. Everyone at Butler was very honest and helpful. They could have just given me the estimate like everyone else and been on their way but they didnt and it saved me from spending a ton of money. Thank you Keith and Andrew, I greatly appreciate it.

  • Review 16 (2024-02-14 - Rating: 5)

    They replaced our HVAC in its entirety. Salesman was polite without pressuring to sell us more than we needed. Price was fair, in line with the market. Installers were very thorough and neat.

  • Review 17 (2024-10-16 - Rating: 5)

    My business has been nursing along a HVAC system that was really old and unreliable. Finally during the hottest week it died, called my friends at Butler. Had me up and running within days, system is running well now. Thank you

  • Review 18 (2024-07-24 - Rating: 5)

    Called to get a quote to replace a mini split unit. They came out the next day and provided a quote with in hours. The techs that came out to install the unit were very professional and did a great job cleaning up and removing the old system. I highly recommend them for your HVAC needs. We will continue using them for our other service needs.

  • Review 19 (2024-07-31 - Rating: 5)

    Butler replaced our AC and Furnace very quickly and efficiently. The crew was kind and professional. We are very pleased with our new equipment.

  • Review 20 (2023-12-15 - Rating: 5)

    We have had Butler work on our heating and air conditioning systems since 1995. They do excellent work and they are very knowledgeable and forthcoming and reasonable and cost conscious. Brandon and Tim and Keith Wise recently teamed up and went way above and beyond, to refurbish our very large, 70+ year old boiler, saving us many thousands of dollars in potential replacement costs. This is a great company, they do awesome work, and I would highly recommend them to anyone.

  • Review 21 (2024-09-26 - Rating: 5)

    Update to my last review...Brandon and DJ did amazing very personable ,very nice and knowledgeable.THEY found the problem and took care of it in a timely manner we will definitely keep using Butler Heating and Air for all our needs .Thank you again for making it right Angela and Kirk Morgan

  • Review 22 (2024-07-08 - Rating: 5)

    My installer Mark did an excellent job very neat and professionally done cleaned up everything when finished, I highly recommend Butler Heating and Air as your go to company for services and replacement equipment I give them a 10 out of 10 rating

  • Review 23 (2024-08-09 - Rating: 5)

    Wow! These guys are the best. We have an old house, and they went above and beyond to use what we had and work off that. Great techs, design, and service.

  • Review 24 (2024-07-24 - Rating: 5)

    I very much appreciate the time that your team put into my job, making sure that what I would be purchasing fit my needs. And the return support when I had a small issue with the unit after install.Thank you Butler Heating and Air

  • Review 25 (2023-11-09 - Rating: 5)

    Over the years, we’ve used several HVAC contractors for products, maintenance and repair. They’ve all been okay but, of these, Butler has been the best for us. The techs are courteous, punctual and professional. Their service manager is extremely knowledgable. I’ve noticed no up selling. I think most companies strive for these qualities but the Butler people consistently display them.

  • Review 26 (2024-03-13 - Rating: 5)

    Butler Heating and Air replaced our old furnace with a new high efficiency furnace in 2012, since then, we have Butler check A/C in the Spring and Furnace in the fall. (They have a plan for this and they call to schedule) We are very pleased with our relationship. They have earned our trust throughout the years.

  • Review 27 (2023-09-30 - Rating: 5)

    I did my research on both the top area HVAC contractors and best systems and invited several to give me estimate. Butler met me in person, looked at my current system, home and set up. They did not try to sell me a bigger or more expensive system than I needed. They were also able to install a top rated hot water heater at the same time. Butler covered my carpet and floors so carpets were protected from equipment moving in and out not just their shoes. They were efficient and explained what they were doing in each step. My old system still had life with some new parts and Butler held my old system for a nonprofit to pick it up and utilize it help someone in the community. The AC did a great job this summer and my hot water is excellent. Glad I chose Butler Heating & Air.

  • Review 28 (2024-01-27 - Rating: 5)

    Absolutely, phenomenal! After moving into our home, and trying to discover the issues with our heating. We have finally got answers. Our technician, Nathan, came to our home and was very informative about why we were experiencing issues with our furnace. Finally, we found a technician that has made it make sense! Thank you for being so thorough, and completely honest about our furnace as well as other home heating concerns. I do believe we have found our new HVAC company to service our home. Thank you!

  • Review 29 (2023-12-06 - Rating: 5)

    Recent new Heat Pump replacement went very well. Everyone involved was very patient with my questions & explained the process & technology as they proceeded. Everyone was very professional & technically competent. I was always able to get hold of a human each time I had to call the main office or individuals. The new system has worked flawlessly ever since. Butler will be my go-to company for future Heating, Air Conditioning needs. Signed up for the maintenance plan.

  • Review 30 (2024-01-14 - Rating: 5)

    Great company and easy to deal with. The estimator and technicians were polite and answered all my questions. When I was reviewing the quote, I was not pressured into buying all of the options and was able to adjust to meet my budget. The furnace has been working great since the install, and I am very grateful since it is now in the single digits!

  • Review 31 (2023-04-18 - Rating: 5)

    Butler Heating & Air Conditioning installed a new Carrier furnace at our home in 2022 including a humidifier and programmable thermostat. The salesperson gave us comprehensive information including options to help us decide the best system for our needs with no pressure. The installation was done efficiently and with good quality. The installers were able to answer all our questions and explain everything very well. They made sure the system performed properly and cleaned up afterward. We have been very pleased with the system performance this past winter. We have also used Butler for routine annual inspections of our furnace and air conditioning. I recommend Butler for reliable service that represents good value.

  • Review 32 (2023-10-24 - Rating: 5)

    Contacted Butler for a quote on a new AC unit. They answered all my questions, explained everything that needed to be done. I didn’t feel pressured. When they installed my AC they were polite, friendly, efficient and cleaned up when they finished. They did an awesome job. Very pleased with their service.

  • Review 33 (2023-09-20 - Rating: 4)

    When our AC system went out during the hottest summer days, we had two companies provide price quotes and time frames. We chose Butler as they were a few hundred less, and could complete the full replacement faster, according to the quote. We did end up waiting an additional day as they said the AC unit hadnt arrived yet, so I took a star off for overpromising, but they were professional and I appreciate the care they took while working around my garden. No tomatoes were harmed in the process and our house is staying cool. Definitely recommend.

  • Review 34 (2024-02-14 - Rating: 5)

    Butler, is the best. My new furnace, and other repairs, were completely finished in a short time. The work was excellent. The employees, the best, kind, helpful, happy at what they do. And it shows.Thank you Butler!!Mae Craft

  • Review 35 (2023-12-09 - Rating: 5)

    Butler Heating & Air Conditioning replaced my aging HVAC recently, performing well above my expectations. I had received 3 quotes from different companies and theirs was the not the least expensive, but had the best value in my opinion. I would recommend them without question to fulfill your needs.

  • Review 36 (2023-12-06 - Rating: 5)

    We hired Butler heating and air to completely re-do our HVAC system including ductwork at our new property in Oakwood, OH. Keith, who has 30+ years of experience designed a system to account for the entire main floor including the addition, the upstairs of our 1950 cape cod. They included good suggestions to assure our comfort in the home while improving the overall efficiency. Our general contractor could not have been more complimentary of Keith and his experienced installation crews. I would recommend Butler without hesitation.

  • Review 37 (2024-10-02 - Rating: 5)

    Butler’s service men did an excellent job installing my water heater and furnace in a timely manner!

  • Review 38 (2023-09-20 - Rating: 5)

    Butler Heading & Air replaced my water heater and did excellent job at very reasonable price. They were informative, efficient, timely, pleasant, helpful, polite, and the cleanup was excellent. I would not hesitate to use them again.

  • Review 39 (2024-02-05 - Rating: 5)

    Butlers Staff & Technicians are PROFESSIONALS! Huge shout out to Nick and his TEAM! I had a tenants boiler go out on a Sunday afternoon in early Jan 2024, burrrr!Brandon and Justin accessed the situation, communicated with me and my tenant regarding steps to resolve the issue AND cleaned up after the repair and cleaning was complete.Thank you,Amy Cook, Realtor, Glasshouse Realty

  • Review 40 (2023-12-05 - Rating: 5)

    Today 12/5/23 service technician Nathan cane to my home to address an issue of heat generated by the furnace was not warm enough. He was so knowledgeable and got right to the issue & corrected the problem. He was actually the fourth tech that came for this, I appreciate how well he knew what to do and better yet it is working! Thank you Butler & Nathan for getting to the bottom of this…..now if only someone would assist me in finding the correct filter, it has not been properly replaced in 3 years, please note Nathan tried but Iwas not proficient in my explanation to Dayton Reliable Filter…….help!Brenda Ponder

  • Review 41 (2024-02-14 - Rating: 4)

    In one single Day Butler removed and reinstalled a completely new furnace and thermostat that took care of all my needs. Quick clean and professional. Also approiatly replaced my water heater and called away all debree to leave a clean area. Thank Butler!!

  • Review 42 (2023-01-18 - Rating: 5)

    I cant say enough about this company. My problem occurred two days before Thanksgiving of which I needed an entire new boiler system in my home. They responded the same day of my call....assessed the situation and the next day they sent another representative to go over all of my options. Their prices were tremendously less than what I was quoted from the American home shield warranty company. I was frantic! I was worried! I was cold! The professionalism and sensitivity to my issue meant the the world to me and my family. They provided me with portable heaters that took the chill off and then at the next available appointment came through with installation of the unit. When I say this is one satisfied customer for life butler heating and air to me is the number one customer in me this region. Thank you Butler heating and air for being there and working with me.# customerforlifeSara

  • Review 43 (2023-06-05 - Rating: 5)

    Earlier in 2023, I used Butler Heating & Air Conditioning again. I had to replace my Hot Water Heater. The water heater was in a tight area next to the furnace which meant they had to take the furnace apart to get to the water heater. They handled the job in a professional and timely manner. The water heater they recommended had a good quality rating, so that is the one I choose for them to install for me. I am currently very pleased with the product.I have used Butler Heating & Air Conditioning over the years. I have found them to be reliable and professional. They installed my air conditioner when it broke down. I chose them because they had installed the previous air conditioning system and it lasted many years, so I continued to use Butler for the new air conditioning unit when I needed it.

  • Review 44 (2020-09-05 - Rating: 5)

    This was our second time working with Butler. Last year they installed a mini-split system for our detached garage. Ben, the sales rep, is great to work with. He walked us through the options and never once tried to pressure us into paying more than we wanted. Ben is also very responsive and answered our questions or changes quickly, and also took care of all our rebate paperwork. Mark and Charles, the installers, were very professional and courteous. The install required some modification to our ductwork, which went smoothly. Overall a great experience!

  • Review 45 (2023-01-30 - Rating: 5)

    Weve had a couple of different services that Butler has provided us in the last few months.We purchased a maintenance program for two houses and at one of the houses the inspection found that the carbon monoxide levels were unsafely too high.The recommendation was to immediately shut off the gas to the the furnace for safety reasons. Keith from sales came out the following day and discussed with us our options and even found three different sources of revenues we would be receiving to help us pay for the Carrier replacement furnace we had chosen.A couple of days later the old furnace was removed and the new furnace and thermostat were in place and within a few hours the house was back to being toasty warm.The installation was first class. Myles installed our new furnace has years of experience, answered questions, and was very reassuring. In fact his dad, also named Myles, had originally installed our previous furnace. Keith had sold us the previousair conditioner and furnace and removed the original big monster furnace from the house.First class personnel, installation, and office support has given us confidence and peace of mind for years to come.Thank you to Butler Heating for your support and professionalism.Joe Salgado

  • Review 46 (2024-05-29 - Rating: 5)

    HVAC guy came out was very friendly and I didn’t feel like I was getting ripped off. He was very quick and helped me out big time! Will definitely refer to anyone that needs help with HVAC problems.

  • Review 47 (2022-06-13 - Rating: 5)

    Our very old furnace went out a few months ago, and it had Butler Heating and Air information posted on it. We called them for an estimate, and they discovered that it would need to be replaced. Every single person we dealt with from this company was great! The customer service and the quality of the work was incredible. The guys were here two days in a row removing the old furnace and installing the new one. It can often feel awkward to have people working in your house for that many hours, but they went above and beyond. Not only were we very happy with the new furnace, but the guys were considerate about noise when my baby was sleeping. One of them even swept up the ashes left on the basement floor with a broom that he found! We will continue to go to Butler with any of our heating and cooling needs. Highly recommend!

  • Review 48 (2023-10-02 - Rating: 5)

    Quick response to initial inquiry. Quality equipment options. Good value. Not pushy! Took time to explain/answer questions asked during estimate appt. During installation, crew was efficient and willing to answer questions. Even clean-up was satisfactory. Would recommend Butler Heating and Air to others.

  • Review 49 (2022-06-08 - Rating: 5)

    When all other companies said our duct work was inadequate, Ben from Butler said it can be done and set us up with an excellent new system. The installers were great and on time. Ben is always available and responsive for any needed help. I needed help setting up and learning my thermostat and he made a trip to assist and was very thorough. Very hard working, professional and delivers what was promised.....thank you Ben and Butler Heating and Air....I love our new system!

  • Review 50 (2022-04-25 - Rating: 5)

    In March, we purchased a Carrier high efficiency furnace and air conditioner to replace the current unit that was 17 years old. Our salesman, Eddie did an excellent job helping us purchase the one that was right for our needs and budget. We also purchased a whole house humidifier and air purifier at the same time. Installation went smoothly and was completed by professional and knowledgeable installers.Kudos to Eddie our salesman for not only selling us the unit but stopping by twice during the installation to see if we had any questions about the installation and to show us how to use the new programmable thermostat. It’s not very often that a salesperson follows up after the initial sale. We did have a few questions after the installation was complete and found it very easy to contact the folks at Butler Heating to get answers. Our experience from sales, to installation, and to service after the sale has been superior compared to other heating and air conditioning companies we have used in the past.We waited to write this review to allow for receipt of 2 month’s utility bills and for use of both the furnace and air conditioner. We are pleased to share that both our gas and electric bills have gone down, our house is warmer when the furnace is operating and cooler when the air conditioner is working. It is by far, one of the best investments we have put into our home! Butler Heating and Air Conditioning has gained a customer for our annual checks and for any future service should the need arise.

  • Review 51 (2022-12-14 - Rating: 5)

    I would highly recommend Butler Heating and Cooling. I have used Butler for general HVAC maintenance but the most recent visit Butler installed an air vent return. The employees that I have met during this project have been professional and knowledgeable. The employee that installed the vent was very particular about cleanliness and details, was knowledgeable on how to complete the task and had excellent work ethics.

  • Review 52 (2022-10-11 - Rating: 5)

    Excellent service. Butler has been there for a total house remodel and we couldn’t be happier with the service received. From keeping our ancient system going at the early part of the remodel, to completely replacing the entire system at the end, Butler has been on time, efficient and worth every penny. We really enjoyed the entire staff and will continue to work with them in the future.

  • Review 53 (2023-12-07 - Rating: 5)

    From the get-go communication was responsive, a free estimate which was thorough with several options, 0% financing, etc. I appreciated both installers explanations of procedures and their humor...one was chased by big bad chipmunk!! Lol. I will certainly call Butler first next time! Much appreciated!

  • Review 54 (2021-09-16 - Rating: 5)

    Butler was excellent! They were the prompt when we called for an estimate, showed up within two days of my call, and listened to my needs and met them instead of up-charging me for a service I didn’t need. I gathered quotes from three other companies and Butler was the best value and the most upfront and honest. The quote I received was the exact amount we paid after installation. The sales rep and installation tech were both very kind and respectful of our home and our time. Our new A/C unit is fantastic and I’m extremely pleased we chose Butler. They’ll be out to service the unit (at no cost -included with the purchase of the unit) this year and I expect our experience will be as excellent as before! If you’re stuck between a company for your A/C and heating, go with Butler and don’t look back!

  • Review 55 (2021-06-12 - Rating: 5)

    Butler Heating and Air Conditioning installed new state of the art heating and AC systems and a new thermostat. The install personnel, well trained, experienced, and personable, showed sincere concern that their work would exceed expectations. I did stay engaged during the install process. They kept me informed on their progress during the installs and educated me on why/what they were doing. Obviously, they took pride in their work. They followed up to assure the systems were performing properly, that I was satisfied, and answered my questions with sound factual and informative explanations. The personable and professional sales representative knew his material and took the time needed to make sure I fully understood the new systems and thermostat operation. Since installation, the system has performed flawlessly and much better and quieter than the old systems. Without hesitation, I recommend Butler Heating & Air Conditioning!

  • Review 56 (2021-10-24 - Rating: 5)

    Butler installed a new furnace last fall and a new AC system last spring. They were very professional and timely with both installations. They were thorough in explaining all of the options that would work for our home and allowed us to choose based on our needs and budget. I have recommended them to friends who have also been pleased with their service.

  • Review 57 (2022-05-18 - Rating: 4)

    Butler came out to diagnose my AC as it was not cooling my home. Service Tech noticed filter was bad and needed replacement. Service Tech removed bad filter and educated me on replacement schedule. Service Tech even recommended which filter to buy. Butler resolved my issue in timely manner and did not suggest more than needed to resolve my cooling issue. Butler is always thorough and does a high quality job.

  • Review 58 (2021-08-25 - Rating: 5)

    Eddie was an excellent comfort advisor. He was very friendly and knowledgeable. Also had a great sense of humor. I have been using Butler for quite a while and they have always provided excellent service. The installation of my furnace was top notch just like Eddie explained. Thank you to Wade and Jason for an awesome install!!!!B.C.

  • Review 59 (2018-12-12 - Rating: 5)

    I am extremely satisfied with the purchase and install of my new heat pump from Butler. I decided to buy a new system and met with Eddie on Friday. He offered me a great deal and by Monday morning Brandon and Chris arrived and started my install. Thats what I call fast service! Eddie stopped by during the install to make sure everything was going okay and followed up several times to see if I had any questions. Everybody I talked to at Butler was professional, friendly and they all have such a great attitude. A job very well done and I couldnt be more happy!

  • Review 60 (2022-05-18 - Rating: 5)

    We had an aging Carrier HVAC heat pump system installed here in our Beavercreek home. It has had several issues over the years, and finally we opted to replace both the air handler and the heat pump around November of 21.Ben from the Butler team came out and gave us an estimate, sizing the system for our needs. He also helped to set us up with duct cleaning once the new system was in, all for a reasonable price. At one point the old system absolutely failed, and Ben brought us out space heaters to use until they could get someone out to repair it, at no cost, so that it would hobble along until the new units came in for installation.He stayed in communication with us throughout the supply chain issues Carrier was having in supplying the heat pump unit, and once Carrier put the heat pump on the truck to ship out, called and setup the installation appointment in January.Their install team showed up promptly, removed and replaced both the air handler and heat pump in about 4 hours and tested the system out. They showed us how to configure and use the new Ecobee thermostat that came in the package from Carrier, and had our heat back on.Since then, weve had only one real issue, a leaky condensate drain. I called the team up, they had a fellow out here in just a couple hours and got it corrected. The new system cools much better than the old did, and the heat system (even when using Aux only during the very cold low-teens temps we saw after installation) was much more effective on our power bill. Im glad we called Butler, and you will be too. I would recommend them to anyone, they are a professional group, and they go above and beyond when called.

  • Review 61 (2023-06-02 - Rating: 5)

    This is the second time Ive used Butler for our homes heating/cooling needs, and I was impressed once again! The Butler team members were friendly, prompt, and professional. I highly recommend Butler Heating and Air Conditioning!

  • Review 62 (2022-10-05 - Rating: 5)

    We started using Butler heating and air for our commercial properties from a recommendation from a colleague and have been very very pleased with their services.Can’t thank them enough for their timely response for our tenants, their quality, pricing and reliability are unmatched!Definitely would recommend Butler Heatimg and Air

  • Review 63 (2020-09-14 - Rating: 5)

    I bought my home six years ago. Little would I know that after the warranty expired my recently installed HVAC system would fail. Butler came to the rescue with a new A C unit and inspection of my utilities. After the A C install, they left us with a CO detector.That CO detector ended up saving our lives a year later when the furnace ignitor failed and could have killed us.Our first call was back to the amazing team that helped us and kept us alive. Our new furnace and water heater install was just as great of an experience as our AC install.Not only are they professional from sales to service, they genuinely care about a job well done and follow through. Our family is grateful and blessed. Such a wonderful team and company!

  • Review 64 (2021-08-17 - Rating: 5)

    Our old Carrier system worked well but was 25 years old. It was time for replacement.We contacted Butler. The company representative, Greg, was very personable, helpful and knowledgeable. Work started as scheduled and was completed on time. The new heating and AC system works great. The whole experience was very good.

  • Review 65 (2023-02-04 - Rating: 5)

    Our 45 year old system was removed and replaced at a very reasonable cost.The installers were well trained, informative, and very professional.A couple of changes had to be made and response was prompt.We would recommend Butler heating and air to anyone!Marv and Kathy Cook

  • Review 66 (2020-01-10 - Rating: 5)

    I had a new furnace and a ductless electric mini split installed. My entire experience with Butler was great. My installation was slightly complicated due to limited space. Ben listened to my concerns and did a great job addressing them and making recommendations that met my needs, including a great general contractor that was able to prep the area for installation to improve the accessibility of the space. I got several estimates and the price was comparable and fair.

  • Review 67 (2021-07-31 - Rating: 5)

    From the salesman to the installer, they were very professional. I replaced my electric boiler heating system with gas and Wade the installer did awesome. Keith the salesman worked with me on my timing of installation and payment. It was a reasonably priced job. I am relaxed now with heating my home and saving a lot of money.

  • Review 68 (2021-03-24 - Rating: 5)

    Butler Heating and Air has maintained my furnace and A/C for the last three years. They installed new wiring for my Nest thermostat. Their folks are friendly, do a great job, and the price is good. They are reliable. I recommend them in the Kettering/Dayton Ohio area.

  • Review 69 (2023-06-15 - Rating: 5)

    I called Butler because the company that initially installed my two HVAC units is no longer in business, but recommended Butler for my future needs. I noticed that the second floor A/C unit was not providing the degree of cooling that it had in the past. Butler was able to schedule an inspection for both the first floor and second floor A/C systems within an acceptable time even thought this is the cooling season. They called the day of the appointment and the tech, Chris, arrived shortly. He did a complete and thorough inspection of the first floor unit and found everything to be in proper working order. He was not, however, able to inspect the second floor unit due it being mounted in a difficult location on the exterior of a second floor wall. He contacted the office, and they were able to shortly send a second two man crew, Justin and Edgardo, with the necessary ladders and safety equipment needed to inspect the second floor unit. They found that the unit was low on refrigerant, and obtained my approval to proceed with the recharge while here. After their repair they thoroughly tested the unit and ensured that it was working properly and to spec. All three Butler employees were courteous and respectful of our house at all times during their work. I was particularly impressed with the measures Justin and Edgardo took to ensure their safety during their work. They made sure that the extension ladder they used to access the second floor of our house was properly set up, and Edgardo made sure to anchor the base of the ladder anytime Justin ascended or descended. Due to the precarious location of the second floor unit, Justin used a harness secured with a rope to an utility pole to ensure his safety while working on the unit. At one time, I was an ironworker, so I am familiar with taking the proper precautions to work safely. Justin and Edgardo did not take short cuts or unnecessary risks. I compliment them and Butler on their safe work practices. I will definitely use Butler for my future HVAC needs as they are prompt, courteous, respectful and reasonably priced.

  • Review 70 (2022-05-23 - Rating: 5)

    Heat went out on the house I had just bought that summer. I knew the system was old and would need replacing soon, but that soon? Anyway, called Butler and they were great. I wanted to see if it could be fixed, so they made the effort to get parts and try. It didnt work, but I appreciate the effort. After that, I bit the bullet and decided to just upgrade the whole system. Butler did everything they said they would, when they said they would and on some of the coldest days of this winter too. The systems been working perfectly since then, so Im perfectly content with my decision to go with Butler.

  • Review 71 (2020-05-18 - Rating: 5)

    I am happy that I chose Butler Heating and Air Conditioning to replace my 20-year-old Rheem system. I had researched the replacement options and service companies through a dozen quotes from different companies before choosing the one company that provided the best assurance of capability, reliability, warranty, service and price. Ben did a great job of making all the necessary measurements, calculations, and queries before he completed his comprehensive assessment and provided a quote that met our requirements. The installers were highly trained professionals who know that the finished system will depend more on them than it does on the factory specifications. Jason and Larry reinforced my confidence in choosing Butler with every conversation and with every task completed. I highly recommend Butler and Air Conditioning if you are considering replacing your existing system.

  • Review 72 (2023-12-06 - Rating: 5)

    I retired from HVAC 6 years ago so my bar was already set high and they really exceeded my expectations . I knew that they would have the latest and greatest equipment . That, plus the level of care on the installation will last a long time and save me a lot of money . My appreciation to them is big .

  • Review 73 (2022-11-30 - Rating: 5)

    I highly recommend Butler Heating. We have had a great experience with Keith Wise. He has helped us navigate a very complicated steam boiler repair and has always gone above and beyond in supporting our needs. We are so glad to have found Keith and Butler and they will be our go-to for all HVAC needs.

  • Review 74 (2021-09-18 - Rating: 5)

    We had a great experience with Butler. They installed a new HVAC unit in a new addition of our house. While their quote was not the lowest, it was the most detailed and through. They worked well with our other contractors and the County inspector approved their work on the first inspection. Thanks Butler!

  • Review 75 (2021-08-12 - Rating: 5)

    My air conditioning unit (heat pump) went out last Tuesday (8/9/2021) during this intense heat wave that were currently experiencing. I called Butler Heating since I had an issue this past February. Today, Thursday July 12, a technician came to our home, diagnose the problem and I was back in business with cool air by noon. He didnt mention that my heat pump was showing some wear and wasnt as efficient as a newer unit. Due to its age, the technician made an appointment with a Butler sales person who will contact my wife and me about replacement our old heat pump with a newer, more efficient unit. I found the service appointment timely, the technician was very friendly and professional and look forward in doing more business with Butler. I would highly recommend them to anyone having any HVAC issues.

  • Review 76 (2020-09-11 - Rating: 5)

    A few months ago my AC unit was on its last leg and I knew the time was coming to put our 15 year old HVAC system to rest. Sure enough it lasted for almost 3 months and the AC unit went down on the hottest day of the summer. I called Butler Heating and Air Conditioning. The next day Greg came to our home and helped us to determine our needs. Greg was absolutely awesome as our Project Manager. He made sure we chose the right system with the most comprehensive coverage. The installers were Mark and Charles they did an awesome job and cleaned up really well when finished. Butler Heating and Air Conditioning has given us impeccable customer service. I do know that I can depend on Butler Heating and Air Conditioning and so should you!

  • Review 77 (2018-12-31 - Rating: 5)

    Excellent experience with Butler Heating. I am a 1st time home owner and needed some duct work repair. From the sales rep to the installation it went perfectly. Everyone involved was courteous and professional. Even to my dog and cats. I will definitely use them in the future.

  • Review 78 (2020-05-29 - Rating: 5)

    My mother has been a customer of Butler for many years. They have never failed to come as quickly as possible and have always given great service! Thank you for coming to moms aid when her A/C at her new residence stopped working. The technicians were at her house within 24 hours of the service call-less than 24 actually! I’m so happy we can count on the greatest service fromButler. Thank you!

  • Review 79 (2021-08-19 - Rating: 5)

    Installed new oil furnace and Bosch brand heat pump. So far in cooling season the system seems to work very well. It is very quiet usually. The sales person was fairly detailed in assessing our homes heating/cooling requirements. Other estimates we got only specd the same size system we had. Sheet metal work seems high quality. I really like the smart thermostat. My only potential concern is how supportable/reliable the Bosch brand will be as they are new to the market.

  • Review 80 (2018-06-18 - Rating: 5)

    We had an aging air conditioning system. Butler worked with us to get us a quote to replace and allowed us to decide when we were ready to move forward...and was sure to stay in touch with no pressure sales calls to see where we were in our decision making process. When the time came to replace we had some challenges that their knowledgeable sales staff helped us navigate. We love our new system and was able to cool a few rooms that we have had trouble in the past cooling! The staff is genuinely concerned about the comfort and health of our family in suggesting products to help keep our home cool and to improve our air quality. Highly recommend Butler to anyone reading to get a new A/C unit!

  • Review 81 (2023-09-28 - Rating: 5)

    I have worked using Butler For the past 16 years we have lived here in Dayton. Always friendly and courteous. Good weather or bad they always show up.It is a pleasure,Don Stonehouse

  • Review 82 (2021-06-19 - Rating: 5)

    Ive used this company since 1972. Theyve installed 2 HVAC units at 2 different locations & done maintenance on them ever since. The servicemen are always courteous & explain what they did & what is needed to keep your unit operating efficiently. They, also, make recommendations, but arent pushy. They always take safety precautions before entering your home. After installations, they do a great job at cleaning up after themselves. Ive never had any problem with their work nor had to call them back again because something wasnt working right. I highly recommend this company & their servicemen.

  • Review 83 (2021-05-28 - Rating: 5)

    Our salesman Ben was great. Always available if we had a question throughout the process. We had an addition built on to our has that had no central air. Ben and the Butler crew were amazing. The finished product looks great and works even better than expected. These new wireless /wifi thermostats are really nice!!

  • Review 84 (2021-01-18 - Rating: 5)

    I called Butler when my 30 year old heating and air system started giving us a lot of problems and was looking into getting a whole new HVAC system put it. Butler was the only company that I called out of several that seemed to care that my furnace was on its last legs and I had small children in the house and was worried about keeping them warm.They came out same day, explained the situation to me in detail, gave me plenty of options in how to implement solutions to problems with my home and didnt try to force anything on me. Once I agreed to have the work done, they had a team out in two days to get started. It took two days to install everything properly but the techs made sure to get the furnace running on the first night so we wouldnt have to worry about having no heat. Since I have a baby and a 6 year old, this was greatly appreciated. They even offered to let me borrow space heaters if I needed them, which luckily I did not.I also appreciated that they came up with quick solutions to issues that they ran into while installing the new system that were unexpected. My house had a lot of band-aid fixes from the previous owners and they corrected all the issues they could find on-the-fly.They did great work and followed up to make sure I was happy with everything. Highly recommend Butler.

  • Review 85 (2019-08-01 - Rating: 5)

    In this day and age Im sure most will admit that service is not like it used to be. The service experienced from the Butler Co. was different. Not only was the initial contact professional, polite, clear and informative but also when work began, the techs displayed good work ethics by arriving always on time, good clean-ups, always professional, pleasant and polite. The work performed installing our new boiler was excellent. Old fashion Back in the Day good service with a smile was experienced from the CEOs, Techs, and Office Staff,

  • Review 86 (2019-05-03 - Rating: 5)

    We recently had a new Carrier Infinity heat pump installed by Butler. Eddie was great to work with and the crew that installed the system did a great job. The new system is much quieter and keeps the house comfortable even when the temperature gets down around zero. We are very pleased with the system and the service we have received so far.

  • Review 87 (2021-09-16 - Rating: 5)

    I have used Butler a few times. One thing you immediately notice is that they get to you pretty quickly when you factor in the time of year. Their technicians have always quickly found out what the issue was and fixed it promptly. No heating and air conditioning company is cheap, but Butler charges a fair price considering the remedy the issue quickly and it has never happened again.

  • Review 88 (2021-12-17 - Rating: 5)

    Excellent service. I was told I needed a new BVent flu on my roof for my heating system. They did a thorough attic check & roof check & determined all I really needed was a new rain done cover. Half the cost of the original estimate. They didnt want me to pay for something I really didnt need. I really appreciated their honesty. I highly recommend them!

  • Review 89 (2021-06-26 - Rating: 5)

    We have used Butler for years, and they are very dependable. Brandon C was our technician and did a very thorough job. He explained every thing he did and performed some service above and beyond what I expected. He recommended some additional protection to our AC unit which we did. I will have him back for our fall inspection.

  • Review 90 (2022-05-11 - Rating: 5)

    Butler heating is the best! Provided excellent support and customer service. Explain everything with video evidence of what our problem was! Was willing to go the extra mile to get the job done! Would highly recommended this company to anyone!

  • Review 91 (2021-09-22 - Rating: 5)

    Everyone I’ve worked with at Butler Heating and Air was extremely helpful. I’ve dealt with some shady HVAC companies in the past and ended up feeling taken advantage of; that is absolutely not the case with Butler. Both techs who worked on our system explained everything in detail and were happy to answer all my questions. They were upfront about the cost of the quote, transparent about the work, and were on time for the appointments. I’ve recommended Butler to several people since working with them and will continue to do so. Butler will be my first call for any HVAC issues in the future as well!

  • Review 92 (2017-09-07 - Rating: 5)

    Butler sent two very experienced technicians to install two new air conditioners at our facility. The price was fair and the service was quick and easy. We were back up in no time. We would recommend Butler to everyone.

  • Review 93 (2022-06-18 - Rating: 5)

    Ive been very pleased with Butler for both install of a new Heater + AC, annual maintenance, and emergency service. They have always been knowledgeable, easy to communicate, and responsive. Strongly recommend.

  • Review 94 (2022-05-07 - Rating: 5)

    Butler has always done a professional job when servicing our HVAC system. They arrive when they say they will, answer any questions we have, and finish promptly with reasonable pricing. I heartily recommend them.

  • Review 95 (2020-01-05 - Rating: 5)

    I have been a customer of Butler heating and air conditioning for over 20 years. I recently had them replace my 30-year-old furnaces and I could not be happier. I got competitive bids and they were the most reasonably priced. The job went smoothly and there were no hitches. My wife and I couldn’t be happier with the results. I highly recommend them and will continue to use them in the future.

  • Review 96 (2021-09-16 - Rating: 5)

    My experience with Butler has been stellar! The folks who came to my home were professional and pleasant. The Mitsubishi ductless units are silent and efficient. This house was built in 1940 and has no ductwork. The hot summers overwhelmed the window units I was using. My home has been transformed and is fully livable. For the first time . . . EVER . . . I put an extra blanket on the bed in July!

  • Review 97 (2021-05-09 - Rating: 5)

    Been a loyal Butler customer for more than 35 years. Never have they failed to provide us with the best service, but with the professional curtesy and respect. (From sales (Ben) to service manager (Josh). Make no mistake our relationship with BUTLER HEATING AND AIR is not just business, but personal. Thanks to you and your entire staff for the many years of great service. I know we’re apart of the Butler family !!!

  • Review 98 (2021-05-12 - Rating: 5)

    Our furnace and AC for the main part of our house recently went out. After having another company perform an estimate that took approximately 5 minutes, we decided to call Butler for a second opinion. Turns out the first company would have put a bandaid on a much larger issue, resulting in hundreds of dollars and many hours wasted. Im so thankful we went with Butler. They were efficient, thorough, and professional. Not the cheapest around, but when it comes to HVAC, you dont want the cheapest option! Weve been very happy with the quality of the job.

  • Review 99 (2015-03-06 - Rating: 5)

    In the middle of the coldest time of the year our furnace went out. We immediately called Butler Heating and they were out in a matter of hours. They managed to get our furnace working so we could get through the night. The next morning they were out with quotes on what a new one would cost and within hours they were installing our new furnace. They worked quickly and efficiently and we havent had a cold moment since. I would highly recommend this company. They are locally owned and operated and take pride in everything they do. I will use them again without a doubt!!! Thanks Butler!!!!

  • Review 100 (2018-12-05 - Rating: 5)

    Ive been in my home for a few years and Butler has done a great job helping us out with a number of heating and a/c issues.The company the previous owner used did not do a great job but Butler has continued to treat us very well, working in a courteous, efficient & professional manner to service our HVAC needs.Every call to Butler has led to excellent service, starting with our Comfort Advisor, Eddie Bennett who has been an absolute pleasure to work with. Eddie uses his technical knowledge and customer service skills to clearly explain the issues and problems were dealing with, and works to find solutions that are best for US... often, these end up saving us time and money which we really appreciate.This week, we had to replace a Carrier furnace and not only did Eddie and his team do a great job, they went out of their way to look for rebate offers and ways to save us $$ from Carrier, DP&L, and Vectren. They did everything for us and made what could have been a frustrating experience very smooth and easy.Thanks Eddie for your advise, your care and your hard work, and thank you Butler for the wonderful service!

  • Review 101 (2019-01-25 - Rating: 5)

    My furnace died, naturally, hours before a freezing arctic blast of snow and below freezing temperatures hit the area. I called Butler; they sent Eddie out for an estimate, working with me on a time so I didnt have to miss work. He was personable and efficient. He worked with me to secure financing and was able to schedule the install for 2 days later. Again, he came to my home so I could go to work on time, and waited for Brandon and Justin to arrive to begin the work. By that evening, I had heat! Brandon and Justin came back the next day to finish some minor things and when they were finished, I was amazed to see them bust out a mini vacuum to clean up! Ive never had that happen with other repair workers. Everyone was mindful of my kitty, who hid before I could shut her in my room. During both days of the install, Eddie contacted me several times to give me an update on how things were progressing or ask if everything was going well (I was able to get off work the second day so I was home). Personable, considerate, and professional repair workers are sometimes hit or miss...Butlers staff was all of these things. And my new furnace is so quiet! At first, I thought it wasnt even working! Thank you.

  • Review 102 (2021-06-30 - Rating: 5)

    The best HVAC company I have ever worked with. WE have only been a customer of Butler for a couple of years using their twice a year maintenance program and our other HVAC company sold and the maintenance program almost doubled in price. After purchasing a new house we decided to install a whole house humidifier, called Butler and they had someone out within a few days. Then we found our AC had stopped working on one of the hottest days back in May, so we called again and again Butler had the new AC installed within a few days.Not only do they have great people working for them, they have very affordable pricing. I would highly recommend Butler for any of your HVAC needs.Thanks Butler...........Donna

  • Review 103 (2018-04-06 - Rating: 5)

    Butler did a great job for us. Our furnace went out this past winter. Customer service had a tech out within a few hours. Zac diagnosed and fixed the problem quickly. He was professional and friendly even when I told him the furnace was in the crawl space!! Chelsie followed up the next day to make sure we were satisfied - something that doesn’t happen too often these days. Thank you Butler. We will continue to use your service.

  • Review 104 (2018-04-09 - Rating: 5)

    I had an extremely old and inefficient heat pump with an oversized fan that was noisy. Butler came out, recommended the proper tonnage and fan size for a replacement system, and installed a new heat pump while rerouting some of the duct in my mechanical space. I was very impressed with the craftsmanship of their installers. I have since recommended Butler to other family and friends. Ask for Brandon to do your installation!

  • Review 105 (2021-06-03 - Rating: 5)

    They did a great job replacing our entire heating/air unit and installing a new thermostat that allows us to control temp and humidity while we are away. They did a great job communicating every step of the way. They were professional and courteous throughout the process and even providing some temporary cooling units to help until the new equipment could be installed. I would definitely use them for any of my future needs!

  • Review 106 (2021-08-11 - Rating: 5)

    Our home is 2years old. During construction we had questions about heat /air system installation but figured since it passed inspection we were fine.We replaced WiFi thermostat 1st yr thinking that was the problem and it wasn’t . Called butler , quick response on holiday weekend. Brandon was great did repairs and suggested another person in their staff to come out and diagnose the airflow issues.Greg came out that day we set a possible coarse of correction , but he wanted to run by another senior staff member Keith .Doug and Keith arrived today ‘on time’ did what they do and while they could have set a nice invoice they asked if we were comfortable correcting the error of original installer. After Cutting some holes and taping up duct work . We located issue where they suggested repair and all is working properly.I am a long standing Businessman who has built my Business on Honesty , Integrity , and old school were your handshake holds honor.I plan on telling many people who are building in our development about their ( Butler heating and air) way of doing business.Customers for life,David L BerkshireKevin F.Kepler

  • Review 107 (2017-12-09 - Rating: 5)

    Today we had a Saturday visit from Butler Heating, Brandon C was our technician he was right on time! As a bonus very courteous, wore shoe covers and extremely knowledgeable!! He had us up and running in under an hour. That was checking the unit installing a new nest thermostat among other things. I cant say enough about this company. Very impressed no extra charge for Saturday its a scheduled work day another bonus! I give them a 10 staff was excellent Brandon was fabulous and Chelsea was great! Thanks Chris you have a Stellar Company have a Merry Christmas!!

  • Review 108 (2021-07-21 - Rating: 5)

    I was immediately impressed with the service person from Butler. My furnace was not coming up to temperature and I had checked the things that I knew to check prior to making the appointment. When the service person made the initial inspection of my system, in just a few minutes he was asking me about my use of the small electric humidifier that he noticed on the way to the basement. After I said that I have 2 of them that run almost all of the time, he said thats your problem. He was able to quickly reset my system and explain to me why the humidifiers of this type cause such a problem. I will continue to use and recommend Butler to everyone I know.

  • Review 109 (2021-09-15 - Rating: 5)

    Butler responded much more quickly than we could have hoped. There service was friendly and professional and they walked us through every step and answered every question we had. Were incredibly happy with the system they installed and with how quickly they got it in during the hottest week of the year!

  • Review 110 (2021-08-19 - Rating: 5)

    I wanted to continue my five star rating for Butler heating and air. My wife and I have had a awesome experience since our installation in July of 2017 to are spring check up on April 4 2018. This is such a professional caring company that not only do you get the great professional service from the technicians but also from the call center when you need to make an appointment. Example : I called in for our spring check-up on April 3 2018 and Chelsea answered in a cheerful professional voice. I dont know about most people but that has gotten to be very rare today. Thats not all she got us scheduled for the very next day and the awesome thing was she called on April 5 to check to make sure we were satisfied with the work that was done and if there was anything that they could do better and I told everything was perfect and that Tim explained everything he was doing and why and that he did great. Chelsea went on to thank me again for choosing Butler. Chelsea thank you for being one of the best customer service representative that We have dealt with in ages. Great job Butler !!!!!!!!

  • Review 111 (2021-08-04 - Rating: 5)

    Butler has done significant repairs and installations on my historical home and weve never had a single issue. They worked with our schedules, were prompt for every day of work, and finished jobs quickly. I couldnt recommend Butler enough.

  • Review 112 (2024-02-23 - Rating: 5)

    Can’t show before photos, thus no after. Can share that Butler responded quickly and professionally to our needs. Made it an enjoyable and affordable experience.

  • Review 113 (2019-08-20 - Rating: 5)

    I could not be more pleased with my Air Conditioning install. Nick and Keith came out and offered options, pricing and expert opinions. The install process was seamless. The two techs installing, Findlay and Billy were professional and on time. If not for the progress made every day, I wouldnt have known they were in my home. They answered all my questions and explained the process in length. My a.c. unit is so quiet and efficient! Every aspect of this process was effortless. I totally recommend Butler Heating & Air Conditioning.

  • Review 114 (2020-02-16 - Rating: 5)

    Our furnace went out on a cold winter day and we had Butler come out, and no surprise the fix would have been costly and the furnace was at end of life. Had Ben come out and give us prices and options. He was very thorough in calculating best furnace size by counting registers, cold air returns, windows and using square footage and ceiling heights. He brought us heaters and they were able to come out the next morning and install new furnace. Brandon was very neat and efficient and we had heat by afternoon. He came back another day to install humidifier and adjust airflow. We can tell a difference in heat consistency in our 2 story home and are very pleased with the results.

  • Review 115 (2020-10-31 - Rating: 5)

    Butler has done several jobs for us this year on historic properties and they have done a great job every time. Their sales rep Ben and their crew are prompt, professional, courteous and treated us very well. They have done a great job and highly recommend them.

  • Review 116 (2021-06-09 - Rating: 5)

    The mechanic that came out was very friendly and thorough. We just moved in and I had a LOT of questions regarding the various environmental control systems in our house - he was patient and extremely knowledgeable on everything I asked about. Highly recommend Butler for all your HVAC needs!

  • Review 117 (2021-07-18 - Rating: 5)

    We have radiant heat, so we dont have ductwork. We had Butler install a Mitsubishi 4 zone ductless mini split AC system. They did a fantastic job! We have one unit in the living room, and a unit in each of 3 bedrooms. Working together, they keep the whole house cool. The entire experience was wonderful from start to finish. Ben Rentz was our project manager, and he made sure everything moved along smoothly. Billy and Scott were the installers, and they took their time to make sure everything was installed correctly. We are very happy with their work. They gave us options so we could decide what would look best on the outside of the house. Luke was the electrician, and he installed a new dedicated line for the system. Before, we had a wall AC unit through the living room wall that would only cool the living room area, and would barely reach the bedrooms. When the old unit was removed, Jason repaired the wall on the inside. Then Evan repaired the outside with new brick that matched the old perfectly. You cant even tell where the old unit was! All in all, we are very happy with the finished product. I highly recommend Butler Heating for your next AC project! ---as a side note, these units will also provide heat, so were excited to have a way to increase the temperature in our bedroom by a few degrees this Winter. Our bedroom has always been 4 to 6 degrees cooler than the living room, due to the radiant heat.

  • Review 118 (2022-05-25 - Rating: 5)

    Butler has been great. I moved into a new home knowing nothing about the systems in the house. I had them on speed dial for a few weeks. They were all nice, efficient, cost saving.

  • Review 119 (2021-07-21 - Rating: 5)

    Once again Butler Heating and Air did a great job servicing our Carrier system which was purchased and installed by Butlers a few years ago. The service technician was professional, knowledgeable and timely in performing our summer AC checkup. Thanks.

  • Review 120 (2019-07-26 - Rating: 5)

    We came home from our vacation to find our hot water heater leaking. Butler were out within the day to diagnose the problem and the next day to replace it.The workmanship was completely different to the previous shoddily installed hot water heater by a different company. The techs were pleasant and helpful. I am so glad we changed to Butler for our HVAC annual maintenance and glad that they provide hot water heaters too.

  • Review 121 (2019-04-18 - Rating: 5)

    I had a piece of equipment die on me and after getting the run around from a home warranty company I called Nick at Butler. I wish I had called them first! They quickly came out, assessed the problem and set up a timeline to get it fixed. They were upfront about the service, time and pricing. My system is up and running great. I highly recommend them!

  • Review 122 (2018-08-29 - Rating: 5)

    Great service and great help from Eddie. Our furnace blew out in the middle of a heat-wave and we needed a replacement ASAP - the team at Butler gave us a reasonable rate and installed our new furnace quickly so we could get back to normal. Really appreciate the work, guys!

  • Review 123 (2022-06-17 - Rating: 5)

    Chris, Keith and Wade promptly came to our rescue during this heat wave to fix our AC that the HVAC company which was assigned by our home warranty company could not fix. Keith’s knowledge saved us thousands of dollars. From now on we will never use anyone other than Butler. Very grateful.

  • Review 124 (2024-05-30 - Rating: 5)

    Awesome Friendly Great work on time great clean up. Fine company in my book. Will always recommend this company. Thanks Again.

  • Review 125 (2020-01-08 - Rating: 5)

    After receiving four quotes for replacement of my furnace and AC in my 1880 house, I chose Butler because I thought they were the most thorough in their quote -- Ben and Greg took ceiling height and number of windows, among other things, into account. They presented options that matched my priorities and explained the differences. Butler also files the paperwork for the various rebates so I didn’t have to worry about that!Given that my house is 140 years old, their are challenges. The system was installed in late November and they were not able to get air flow to my front parlor vents (havent had heat or ac to that room since I moved in) because the crawl space didn’t allow enough access. After stewing on it for a couple weeks, I contacted the salesman.He came out last week with the installation foreman to see what could be done. I honestly thought they would tell me they couldn’t do it, sorry.Yesterday, Wade Jr and Red came back out and spent about six hours crawling in and out of that crawl space, undoing old duct work that had failed, installing a new box for one vent, and running new duct work.I will absolutely use Butler again!

  • Review 126 (2020-03-13 - Rating: 5)

    I recently bought a new AC unit from Butler Heating and Air. From the sales representative (Ben) to the installers (Brandon and Finley) the entire process was straight forward and easy to understand. Brandon and Finley were friendly and professional, arrived on time, and cleaned up after themselves. I am happy with my service and would recommend Butler Heating and Air to others.

  • Review 127 (2021-08-21 - Rating: 5)

    August 2021, we had Butler HVAC install a Mini Split into an upstairs bedroom as well as two attic fans. The product (Mitsubishi Hyper Heat mini split) is remarkable and has cooled the room just as Ben Rentz (Project Manager) said it would. Ben picked the perfect unit. The installation was seamless due to the expertise of Billy, the master technician. Billy thoroughly went over all the product instructions and specifications with us. He was very knowledgeable, efficient, professional and personable. He took the time and stepped us through the process step by step making sure we were satisfied with the outcome. Billy represented your company values with pride and is definitely an asset to your company. Thank you, Ben and Billy, for a job well done.

  • Review 128 (2021-09-01 - Rating: 5)

    Butler Heating and Air is a fantastic organization. We have hired them several times including a huge project to remove an incorrectly installed (ceiling) HVAC system and relocate it to the garage. Their workers are clean, polite, respectful, and very hard working. They will give you an honest assessment and stand by their quotes. Other HVAC companies might give you a cheaper quote...but we all know you get what you pay for. Dont take the risk, go with Butler.

  • Review 129 (2023-03-09 - Rating: 5)

    Jason and Tyler were incredibly kind when they came to fix my furnace. There was an issue with the control board, and they were able to diagnose and fix the problem incredibly quickly. They were both on time and efficient. Would absolutely recommend!

  • Review 130 (2022-10-05 - Rating: 5)

    Butler has one of the most professional and caring teams that I’ve ever worked with. They do whatever they can to make sure things are done correctly. I strongly recommend giving them a shot and you will see some quality service!

  • Review 131 (2021-06-30 - Rating: 5)

    We have used Butler Heating for years and we have always been satisfied with the service they provide. They provide good service. They explain what they did and why they did it. If they feel we will need expensive repairs in the near future they have said so. They always leave our home as clean as they found it and they are prompt for appointments. We will continue to call them for our ac and heating problems.

  • Review 132 (2020-02-10 - Rating: 5)

    Butler heating and air was responsive to my needs. I would highly recommend them for your future Heating and Air Needs! I solicited for additional quotes and Butler heating and Air helped me determine that I was in fact being over charged by $200 by another HVAC company in the Dayton area. Id like to thank Butler heating and air for the honesty and integrity!

  • Review 133 (2023-05-31 - Rating: 5)

    Great folks to work with! Chris and his team are always responsive and will get you the best equipment at the best price. You can always count on Butler Heating & Air Conditioning to help you out!

  • Review 134 (2024-02-16 - Rating: 5)

    Confident professional and courteous,they did an exellent job installing a furnace ac unit and water heater. i would highly recommend this company.

  • Review 135 (2018-04-07 - Rating: 5)

    My furnace died at a really bad time, as is always the case. I called Butler and was relieved when Mike Wells arrived to save the day. He was polite, professional, and prompt. He worked diligently trying to help. Toward the end of the call his supervisor Paul Zinn came over as well to help him finish up as it was becoming evening. Paul was also polite and professional. They were able to get it fixed that day as we had out of town plans the next day. I strongly recommend Butler heating for anyone who lives in the area. Thank you gentleman!Melissa Hines

  • Review 136 (2017-06-22 - Rating: 5)

    Butler Heating and Air has been our main source for all our heating and air conditioning needs and concerns for the last 26+ years. All the people; regardless of whether its the operators, service scheduling reps, parts reps, or actual techs that come to the house, have been great to work with. I just scheduled a maintenance check. JD arrived on time, listened to my concerns, and checked the system over thoroughly. He was knowledgeable about the system and dealt with all matters in a timely manner. These people are clean, respect your property, clean up after themselves and in general great to work with. I would highly recommend Butler Heating and Air for any problem you have. Also, I would like to add that when they start a job - they do no quit until it is finished.

  • Review 137 (2020-08-05 - Rating: 5)

    I started a year ago with Butler Heating & Air Conditioning to come out and do a simple get by repair. That went very well! Less than a year later one of my two outdoor AC units fan brackets corroded and dropped, thus putting it out of action. I inquired for an appointment based on my positive opinion of their service technicians. In a couple hours (over a day early, thankfully!) a very detail oriented and friendly professional sales&tech representative showed up. He quickly specd out my total dual unit AC system and additional relative system details. I never gave him much chance to offer more because I could see how procedurally detailed his notes progressed. He efficiently showed tech engineering specs and choices in a way that anyone could see all primary and secondary critical details. The sales&tech rep never pushed or pressured me for anything. In fact, I was so pleased with his professional conduct (No bullcrap pressure sales occurred; as the customer I pressured him!) that I requested and added all updates per my request, based on the logic that my multiple ACs, Water Heater, multiple Heating systems with associated ducting and controls were from late 1982. The timely and accurate attention to details supporting the removal and installation of all the equipment was extremely efficient! Each of the multiple technicians were superbly professional and quickly rendered their work to completion very efficiently as they also easily explained all the phases of the job and provided explanations of all new equipment operational details. The communications with their schedulers were also very efficient and any and all emerging details were handled accurately and timely. They completed paperwork and yesterday, DP&L sent me a nice size rebate check as this new equipment will now be drawing less amps to power it. Very nice surprise!I am the one who called Butler Heating & Air Conditioning today to ask if I could provide my feedback. They never asked me if I would or could provide performance feedback. Again, it was my idea today to call them to ask and offer my feedback. I would easily recommend Butler Heating & Air Conditioning for repairs or new systems installations.Vr,Customer: Shane C.Dayton OH

  • Review 138 (2018-02-17 - Rating: 5)

    If anyone needs heating, cooling or a water heater. Be sure and go with Butler Heating and Cooling. They came out and done a fantastic job! They got here at 8:30 on the dot as they said. Removed the old installed the new with quite a bit of plumbing rerouting and was cleaned up and out of here by 12:30 Very professional. Wearing Company attire and all equipment needed on a nice company vehicle. All this at a reasonable price and on a Saturday!. Thank you Butler Heating and Cooling! And my daughter Chelsie Nina Lewis for having it all set up

  • Review 139 (2019-12-07 - Rating: 5)

    We lost heat in the middle of the night. We called Butler the next day and they sent someone quickly. Arrington was the first technician to come out and diagnose the problem. He was extremely professional and knew immediately what was wrong. But we decided that since our furnace was 20 years old it was time to update. Arrington called for us to see if Butler could have someone come out to talk with us and an appointment was made for that afternoon.Ben came to the house and went through every room taking measurements of registers and returns so that he had the best data to determine which unit would work for us. I cant believe the time he spent with us. He is incredibly knowledgeable about his product and we are pleased with what we decided upon.Wade was the lead installer. Again, nothing but top notch professionalism. He was outstanding. Finally, Ben came back out at the end of the day after the furnace was installed and went through the new thermostat and also the app that works with our phones. He made sure all of our questions were answered. I cant say enough about this experience with Butler. Top notch in every area.

  • Review 140 (2021-04-07 - Rating: 5)

    Butler both worked on our old furnace and recently installed a brand new unit. All interactions were very positive. They are very professional and knowledgeable about these systems. Highly recommended!

  • Review 141 (2021-06-10 - Rating: 5)

    The sales representative was knowledgeable and did an excellent job of explaining the system options that were available to us and helped us decide which HVAC system best fit our needs. When the service technicians arrived to do the installation they were efficient and completed the install without any issues. We highly recommend Butler Heating and Air. Their post installation follow up has been very helpful in answering our questions regarding our new HVAC SYSTEM.

  • Review 142 (2024-02-21 - Rating: 5)

    I had a new HVAC system and split installed. They were great to work with from the initial quoting through the installation. No issues and the system works great!

  • Review 143 (2017-04-25 - Rating: 5)

    Cannery Lofts recently completed work on our boiler system with Butler Heating & Air. We were very impressed and satisfied with both the work done on our property and the professionalism shown by all of Butlers team members. Everyone we worked with was polite and educated as to Cannerys needs. I work with multiple contractors, daily, and am happy to have established a new relationship with an honest and fair HVAC company. Appreciate your hard work!

  • Review 144 (2019-04-20 - Rating: 5)

    I have an annual maintenance plan with Butler. Their service techs are always professional and kind! I look forward to seeing them every Spring and Fall. They always do a great job of maintaining my system and giving me tips on how to keep it running well.

  • Review 145 (2023-09-20 - Rating: 5)

    Amazing work all around. I am working on getting Funda for new work I want then to do. It is an amazing company and the guys who came to work are so professional. I am so glad I went with this company. It was the best choice I made. Thanks for being a great company all around.

  • Review 146 (2020-05-30 - Rating: 5)

    Hottest day of the year so far, and our AC went out. We reached out to Butler Heating & Air conditioning after a suggestion from a friend. Very pleased with the service we received! Scott was friendly , explained the situation and overall did a great job! Thank you- highly recommend

  • Review 147 (2017-06-13 - Rating: 5)

    JD has been to our home several times over the years. Hes always been very customer service oriented, kind and more importantly, hes skilled & competent. We would highly recommend Butler Heating and Air and weve always been very satisfied with all of their technicians. This time...JD gets the praise!

  • Review 148 (2018-06-27 - Rating: 5)

    5-Star Experience!!!! Our AC stopped cooling the house for the 2nd straight year. We had a home warranty last summer from buying the home. Last year it took a week to get the home warranty company to get somebody out in the hottest time of the year. We had 5 guests in a sweltering home to go with my family of 5. 3 weeks total to fix. That was the end of home warranties for us because at the end of the day we still had to pay the majority of the costs because of things not covered by the warranty. This year when it went out we called Butler based off their reviews on google, Angies list, and some recommendations on the Oakwood page. Eddie was our service pro. He was professional and knowledgeable. He was not pushy and gave us many options. He gave us our ample time to ask all of our questions. He worked with us on pricing. At the end of the day, we decided to use them to replace our nearly 25-year old HVAC system that had a leaking coil among other issues. New high efficiency system, whole home humidifier, and duct cleaning. Wade Sr and Wade Jr were our installers. They were professional, clean, timely, detail-oriented, and all around good men. They resolved any and all concerns we had with the process. Butler took care of all permits, all warranties, gave us proper documentation. Eddie, a former technician himself, came back out after just to inspect and ensure we were completely satisfied. We are! Im not one to just post warm-fuzzies but this was a stellar experience from a solid company!

  • Review 149 (2019-04-04 - Rating: 5)

    I worked with Ben and Chris on outfitting our 1920s home with air conditioning, we only had radiant heat with zero air conditioning to start, no ducts, nothing. They worked out a mini-split system with a quote that worked for my budget that would cool every room in the house, even the finished attic! They worked with me on ordering the materials and worked out a 0% APR loan for their labor. They also recommended a great electrician who did the required pre-work professionally and on time. We werent present for the actual installation (we wanted to be out of the house for their sake and ours/dogs/kids) and upon returning home we found the house was left super clean with all of the inside and outside units looking fabulous! We cannot wait to use these in the summer time! Id highly recommend Ben and Chris and the whole Butler team for any residential home air conditioning work!

  • Review 150 (2022-06-08 - Rating: 5)

    Ive been using this company for 15 years. Outstanding customer service after replacing HVAC. This year my chosen technician wasnt there. New technician didnt use shoe covers on our 1 year old carpet Everything else was perfect 👌.

  • Review 151 (2024-02-14 - Rating: 5)

    I have used Butler for many years and the service is outstanding. They really take care of you the client and they are very professional and personable.

  • Review 152 (2021-05-27 - Rating: 5)

    I have been a customer of Butler Heating and Ventilation for decades. They are a very professional company. Contact with them is with a live person. The service techs are in uniform, wear booties to keep the floors clean, know the equipment, are prepared with filters if they have to be changed, are on time and do a generally great job.

  • Review 153 (2018-10-12 - Rating: 5)

    The installation went very smooth. Eddie explained how the System would operate very well & boy was he right! Love my new Mini Split!I am very happy I chose Butler.Thank You Eddie, Mark & Jason!I would recommend this company if you are really looking to do it right the first time.NJB

  • Review 154 (2021-09-20 - Rating: 4)

    AC replacement: Great service! From sales to install everyone was very professional. Had to unexpectedly replace leaking pipes during my AC Install. The tech was really great about it and the unexpected cost was minimal. Great service and fair prices!

  • Review 155 (2021-08-29 - Rating: 5)

    The Best Services all around. While almost other companies were trying hard to replace my Hot water Heater, this company firstly with NICK tried to find out our Hot water Heater Warranty,even I didnt ask for. So, I dont need to buy a new one, even it wasnt approved though.Besides, Technician team called me and said he could fix the leaking problem with my hot water heater. So, I ended up save more than Thousand+ for replacing, only just fixing.Trust me, Last time I used Roto-Rooster and they charged me almost 2,000.

  • Review 156 (2019-08-12 - Rating: 5)

    Had an A/C go belly up on a Saturday before a funeral. Tech at Butler tried to fix it, but could not. He then drove to Columbus, Ohio, we live in Dayton, to get a replacement part to get the A/C up and running. Later, when we decided to replace the old furnace and A/C, Butler gave us credit for the full cost of the repair of the old unit. They gave me a time when they would show up to begin the install of the new unit. They showed up right on time.Could not be happier with the new install or the service.

  • Review 157 (2018-08-24 - Rating: 5)

    Our original system was over 19 years old and ready to die. Eddie came within two days of our call to give us a very detailed estimate and answered all our questions--a super sales rep and very professional.Two weeks later our old system died a horrible death. the installation folks, Joe and Dave were there within two days and spent two days installing a complete HVAC system, complete with almost everything in the Carrier Infinity line.They did an outstanding job in every phase of the demo and new installation--great Team!

  • Review 158 (2020-03-23 - Rating: 5)

    I smelled co in my basement (where my work shop is) for a short period of time , a couple or 3 weeks, and it seemed to be getting worse. I didnt say anything to my wife as too many worries as it is so I called our service company to come out for a sniff test on our propane boiler. It was scheduled and the man came and concluded it had a burned out area in the burner, up inside, and to shut it down, as it is unsafe, and to replace it. I followed his instructions and told him I was going to get three estimates before I would replace it .That is what I did and am thankful for it as two of the three estimates were not affordable.This is where Butler Heating and Air Conditioning came in on a white horse, for our rescue! The Senior Project Manager and none other than the Vice President of the company, honored us to evaluate our situation and reported your boiler is not burned out, and explained their logic which I was both impressed and thankful, to say the least.This company saved us Thousands, and within three days had it up and running again. Their technician was very highly trained and knowledgeable and may I say, efficient, too.Thanks Butler Heating & Air Conditioning, sign me up!

  • Review 159 (2020-02-16 - Rating: 5)

    We had a great experience working with Ben. He sold us our mini-split system for attic and oversaw the whole process - even came on the first day of work to make sure the team knew all the details of what we talked about. He was with us from beginning to end and was a fantastic communicator. I would highly recommend working with him.

  • Review 160 (2018-02-18 - Rating: 5)

    Butler worked with us on Gem City Catfe to turn an 1885 duplex into a cat cafe - a coffee shop with fully separate cat lounge to interact with rescue cats. Due to the unique requirements, we needed 3 zones. Initially, the plans called for a traditional system with ductwork. We werent thrilled with the design sacrifices but then the bids came in way over our budget. Butler recommended Mitsubishi wall units then redesigned and submitted the new plans. The entire process from start to finish with them was extremely professional and every aspect was clear and well done. We now have the ability to control the temperature in each room separately, which keeps our customers as comfortable as possible. We appreciate their work to make our project a success!

  • Review 161 (2017-07-19 - Rating: 4)

    Called early am when our condensate drain was plugged and water had run all over our basement floor threatening our carpet and drywall. A service tech (JD W) arrived within one hour. He was extremely professional, thorough, knowledgeable and helpful. He diagnosed and corrected the problem promptly, offered an add-on feature to prevent flooding in the future, and cleaned the heat exchanger at my request. He answered any and all questions as he worked. We were very satisfied with the work and thought the price was fair and reasonable.

  • Review 162 (2022-05-25 - Rating: 5)

    We have used Butler for 20 years! Everytime we have had a great experience! We own rental properties and have had a couple of furnace installations. Highly recommend Butler!

  • Review 163 (2018-01-13 - Rating: 4)

    Zachary has been at my house twice this week. He is polite, on time, and thorough. He appears to have good problem solving skills. My furnace was not working on Wednesday when I left for work therefore, I called Butler. When Zach arrived later in the day, it was working so diagnosing was hard. Zach reviewed several scenarios but could not find the root cause. He went through a typical maintenance routine. We followed his direction to replace the furnace filter. He charged a fair price and explained his charges. Unfortunately, the furnace is continuing to work sporadically and Zach came back today (Saturday). This time we recorded the Error Code before his visit. Again, before he arrived, it started working again. Zach showed up quickly and, with the knowledge of the error code was able to identify the probable cause and order the part from Lennox. I am pleased with Zach (like always) but frustrated that we are replacing parts on a three year old furnace (installed September 2014). I attempted to purchase a higher end furnace and had higher expectations of reliability than three years. The part is to arrive on Tuesday. Fingers crossed.1/13/18 - Paul Z. arrived as scheduled and replaced the warranty parts (104549-03 and AAABTL045) and the failed pressure switch. Did a great job.I appreciate the solid service and support provided by Butler Heating and Cooling however, I still spent the cost on the labor ($165 + $55 trip charge to replace a part that failed less than three years after installation. This was after I paid $172 to have the Nest thermostat set by Zachary - that is where he identified the issue with the drain. Then, I spent $89 earlier this month when the failed pressure switch was identified. Two problems, total cost = $309 (excluding the $172; that was at my request). About 5% of the original cost in repairs less than three years after installation.

  • Review 164 (2020-04-10 - Rating: 5)

    Well last year I was struck by a tornado an other life changing events. The gentleman Nick Lamb from Butler Heating has been in my corner since the tornadoes by working in the community helping clean an much more. But I thank Butler because out of nowhere I got a call about them installing air conditioning system at my house for Christmas so that was amazing. This company show compassion an has a caring heart. Thank you guys again

  • Review 165 (2020-03-06 - Rating: 5)

    Thanks Nick for understanding my frustration with the last visit. Butler installed and maintained for years the whole system in the house I moved to. I rely on them for maintenance. Theyve been responsive and professional over the last two years.

  • Review 166 (2024-02-14 - Rating: 5)

    Butler always provides us with fast, friendly and professional service. This is a company you can trust and count on!

  • Review 167 (2019-01-04 - Rating: 5)

    The sales rep (Eddie) did a great job is helping us select the right unit for our house. He is very knowledgeable and responsive. The price was within our budget. Overall we are happy with the work they did.

  • Review 168 (2019-03-08 - Rating: 5)

    Great job! Thank you Butler Heating and Air.From the first phone call to the professional installation everything was perfect!I would recommend Butler Heating and Air to anyone that needs a furnace, air conditioner or any other service.

  • Review 169 (2024-02-14 - Rating: 5)

    Great experience! Easy to deal with and very quick response time. Helped me out with a new furnace and a/c. Highly recommend!

  • Review 170 (2021-08-25 - Rating: 5)

    Highly recommend! I left a message for them to call in the evening, and I received a callback 2 minutes after they opened at 8am. Super professional! When the technician came out he was so nice, and explained exactly what the problem was, gave me several options, and quickly repaired. Will recommend to friends and family!

  • Review 171 (2017-03-17 - Rating: 5)

    Butler Heating and Air Conditioning has been my preferred HVAC company for many years for my personal and business needs. I refer people to them whenever I can, or at least encourage others to give them a try. Butler always produces quality results and makes things right if they go wrong for whatever reason. In February, 2017, I asked Keith Wise, Butlers installation manager, to choose a new air filter system for my home because dust was building up faster than I could have it removed, like in less than 24 hours, and the interior atmosphere was miserable. Keith chose the Carrier Performance Germicidal Air Purfier model PGAPAXX2025 and had it installed immediately. Within two or three hours after installation, I noticed a marked difference and improvement in the air quality just from breathing. The inside air felt clean and fresh. Gone was the irritating dust and other allergens. Then, after having the house cleaned, I noticed that the dust has not built up again on the furniture and horizontal flat places like dressers and counter tops. The difference is phenomenal. Its a comfortable and secure feeling knowing that I can always call Butler and count on getting results that I expect.Steven P. Schmidt, Kettering, Ohio

  • Review 172 (2018-03-03 - Rating: 5)

    In Sept my HVAC went out, and after a few quotes decided to go with Butler, initially because of their price point and the rebate they were offering. I also indicated that the 2nd floor stays hot in the summer and colder in the winter. After listening and looking at every vent, duct routing and conducting many air flow measurements, Keith reconfigured some of the duct work and instantly the temperature issue was fixed. Its now February, and I needed a small vent installed in my basement due to a remodel (cause by a flood from a failed sump pump). Keith, Ben, and Eddie came by and checked out the quick maintenance job but also went the extra mile to make sure everything else was up and running after the water damage. The customer service, and attention to detail from this crew/company made me glad that I chose Butler Heating & Air Conditioning. Keith, Ben, and Eddie, THANK YOU!

  • Review 173 (2019-08-06 - Rating: 5)

    I didnt have air for about 5 years not wanting to get it fixed thinking I was gonna have to pay a few thousand dollars to get it fixed. Money I didnt have. But I gave in and called Butler to see how much it would be. He came out and fixed it in 30min. Wow!! And only cost $289. He didnt try to trick me into buying a new central air system. Now I have cold air again and Im very happy.

  • Review 174 (2021-05-19 - Rating: 5)

    We just bought a carrier infinity furnace from Ben and we couldnt be happier with it. Ben was very knowledgeable and did a great job of explaining the install process and how to program the new furnace. The install was very smooth the guys did a great job!

  • Review 175 (2021-08-14 - Rating: 4)

    I was able to schedule a time that for within my schedule but shocked by the timeframe given for the service. In the past times we’re between 8am-12pm and 1pm-5pm. Now they gave me a block of tone between 8am-2pm.The technician arrived after I was contacted about 45 minutes before he arrived. He completed the furnace check with efficiency & competency.

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