Zoom Drain

Located in Charlotte, North Carolina

Address: 2725 Westinghouse Blvd #500, Charlotte, NC 28273, United States

Phone: +1 980-321-0660

Rating: 4.8

Services

Identifies as veteran-owned
On-site services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-03 - Rating: 5)
The technicians name was Juan. He arrived early for the appointment. Which was appreciated. He snaked the washing machine drain and a/c drain. Juans a good guy and did a great job! Great experience!!!

Review 2 (2024-08-21 - Rating: 5)
Service was great! Used them for rental property while I was out of state. Easy to schedule. Technician kept me informed with pictures and updates! I will use again as my first choice!

Review 3 (2025-01-08 - Rating: 5)
He was very courteous on time and did a great job would recommend him to friends and use him again

Review 4 (2024-12-27 - Rating: 5)
Today service by Juan of Zoom drainage service was excellent, highlly professional and super personality, will keep this company high on my list.

Review 5 (2024-11-06 - Rating: 5)
Juan Almanzar did excellent work and Zoom Drain was fast to respond. We will definitely use them again.

Review 6 (2024-05-22 - Rating: 5)
We had a very bad clogged in the sink and behind the washer. With water coming behind the washer and in the sink as a result of grease buildup. We havent used our washer in over 10 years. We had called multiple plumbing companies including Morris Jenkins among other plumbing companies. Yesterday we had a plumber in our house who wanted to charged us over $1500 to replace the entire pipe. My son talked to him on the phone and he suggested that we should give Zoom Drain a call that they might be able to do jetting and remove all the grease out. My dad gave Zoom Drain a call and Daniel Parr arrived this morning he was very friendly respectful and polite. In under 3 hours he removed all the grease out. Morris Jenkins wanted to charged us over $1800 to do jetting Zoom Drain only charged us $350 which is a very reasonable price. If I could I would give Zoom Drain 100 stars but unfortunately Google limit is only 5 star. I highly recommend Zoom Drain especially if you have a bad clogged like we did. Instead of calling Morris Jenkins and pay aram and leg you should definitely call Zoom Drain they will fix you problem at a very reasonable fair price.

Review 7 (2023-04-18 - Rating: 5)
He was attentive to my concerns and request. After signaling a completion of his work, I went and checked the flow, noted a leak, and he promptly repaired the leak. I would call ZOOM Drain, again.

Review 8 (2024-07-01 - Rating: 5)
Excellent fast and attentive service. Zoom booked an appointment and resolved our issue within 3 hours. The tech was detailed oriented and did great work.

Review 9 (2024-02-09 - Rating: 5)
Juan was great. He talked through options with me and gave me an estimate before beginning work. He was respectful of our home, very easy to talk to and knowledgeable. I would definitely use them again for plumbing needs.

Review 10 (2024-05-02 - Rating: 5)
Amazing service from the phone call to the end result. The localowner in Charlotte, NC showed up in less than an hour anddiagnosed/solved a mystery/fixed everything at half the original cost estimate. Thank you for being honest and responsive. Without a doubt I know who Im calling the next time the proverbial hits the fan!

Review 11 (2024-02-24 - Rating: 5)
Don did a great job in a friendly and professional manner. He gave good advice on safe maintenance products for our issues as well. Appreciate the 30 day warranty on the work too.

Review 12 (2024-05-31 - Rating: 5)
Daniel Par did a really fine job of pumping out the standing water in our basement and installing a new sump pump in the concrete floor. It was not an easy job and I really appreciate his expertise and professionalism. I will be glad to recommend him Anytime.

Review 13 (2024-04-18 - Rating: 5)
Outstanding service. I run a restaurant group in the area. Called after hours. They had someone out less than two hours later. They fixed the issue we paid another plumber to tell us couldn’t be fixed. I will use them for all my future plumbing needs

Review 14 (2024-07-25 - Rating: 5)
Juan was great! He explained all of the options, gave great recommendations, and did a great job!

Review 15 (2023-12-31 - Rating: 5)
Juan with Zoom Drain was terrific. Zoom Drain was able to come same day (day before a holiday too). Juan provided ETA and arrived on time. He thoroughly diagnosed potential causes of our issue and explained every step of the way including pricing structure. I recommend Zoom Drain and would use them again if needed!

Review 16 (2023-08-18 - Rating: 5)
Andreas and Jamie were great. We had a blocked outdoor drain that was causing our patio to flood during (and for a while after) every rain storm. They were able to come out the very next day after I called and quickly fixed the issue! A+++

Review 17 (2024-05-15 - Rating: 5)
Daniel was professional and courteous the entire time he was insight. No one is ever having a good day when they call a plumber out, but Daniel did great work and had the drains running again in no time.

Review 18 (2024-02-10 - Rating: 5)
Amazing service. Fast and affordable. They were friendly and responsive and Daniel was in and out of our home with our toilet fixed in what felt like no time at all. Would highly recommend

Review 19 (2023-10-09 - Rating: 5)
Donald did a great job fixing my washing machine! He was friendly, professional, and completed the job quickly. He diagnosed the problem and offered a fair quote before performing the work. He even advised me how to complete monthly maintenance to prevent the problem from happening again. I highly recommend this company!

Review 20 (2023-10-13 - Rating: 5)
Donald explained they issue after his analysis of the problem, detailed the steps he was taking, and completed the job. He did a good clean-up afterwards.Donald was friendly, courteous, and thoroughly professional- he is a fine representative of Zoom Drain!

Review 21 (2024-01-31 - Rating: 5)
The service man, Daniel Parr, was professional and thorough on examining our drainage issue.He arrived in time and was efficient in troubleshooting and working on the issue.He was experienced and knowledgeable.

Review 22 (2023-10-11 - Rating: 5)
Joe came out quick and got my blockage situation solved. I found the services provided to be better, cheaper, and longer coverage than some of the other plumbing companies. Zoom is gonna be my 1st call for future problems, experience was great.For the same price other companies quoted just to clear a blockage, Zoom cleared it and did a pressure through the inside.

Review 23 (2020-03-10 - Rating: 5)
My regular plumber was unavailable due to hip surgery and he recommended Zoom. They were able to come out the same day I called. They were able to fix my problem quickly. Duane was very professional and polite. I received a text message letting me know he was on they way and they provided a picture of the tech. From start to finish the company was great to work with,

Review 24 (2023-03-16 - Rating: 5)
Needed a sewer drain cleared at a higher end rental and Zoom came through. It was nice that they did not charge me an initial service fee and clearing fee was extremely reasonable. They even came back for a followup when we had the same issue a few days later (stuff like that happens on old sewer lines). I will recommend them to my fellow investors.

Review 25 (2022-12-20 - Rating: 5)
Rob did an awesome job. #1, he listened to my concerns about whats been going on with my plumbing. He quickly assessed the issue and shared what he needed to do to fix the problem and gave me the price. Was the price reasonable, dont know, dont care, but he fixed it and had a great attitude. Ill pay for good customer service and thats also what Rob offered. Thx man

Review 26 (2024-04-13 - Rating: 5)
After a frustrating day trying unsuccessfully to get a plumber to call back, Zoom Drain had a man at our house in less than 2hours and he did a top notch job! They are my new go-to plumbers!

Review 27 (2024-01-03 - Rating: 5)
Service was amazing. Cant complain. He came in did the work quickly and provided me with knowledge as well. Highly recommend. Will definitely be using this company again

Review 28 (2019-12-03 - Rating: 5)
Night before hosting thanksgiving at our home, we run into water flowing back into our home from the toilet. Not knowing what the issue was, we decided to call numerous big name 24 hour plumbers. None of which got back to us in the time they stated or couldnt be over until early next day. This is when we ran into Zoom Drain through google search. It was close to midnight when they received our call, it was the actual owner that picked up. Said they can have a technician come out same night. Technician showed up a little after 1:00am and resolved our issue under an hour! Mind you its 30 degrees and 1 am in the morning AND the day before thanksgiving. Technician was very knowledgeable and worked efficiently to resolve the issue. They have all the necessary tools to get any job done! We were very impressed by the video technology. For the time frame they arrived and finished, I applaud their service and would recommend Zoom Drain to anyone needing professional service! Thanks again fellas!

Review 29 (2024-12-12 - Rating: 5)
These guys provide quick service and honest opinions they helped me achieve the goal I was going for and fixing something for the short term at the moment while we consider the longer term options. I definitely recommend trying out Zoom drain when you need them

Review 30 (2024-08-04 - Rating: 5)
Very quick and efficient service! Definitely recommend it. Thank you Zoom

Review 31 (2020-03-24 - Rating: 5)
I HIGHLY recommend this company. Although I didn’t have the pleasure to be there in person to meet Duane, my husband did. We had an issue where everything was backed up due to a clog. We couldn’t even stay at our home because we had no bathroom to use. We were away from our home for almost a week. We had a previous plumber come out who took days to trouble shoot and just didn’t get it done. Then, our home warranty company sent someone from Zoom Drain. Not even being at our home for 5 mins, Duane diagnosed the issue, explained everything that was going on, and had the problem fixed in not even an hour. He even gave us info about what we could do to prevent clogs. Duane also informed us of possible causes if we were to have anymore issues. But, upon returning home, everything was running smoothly. I also want to add that we had an appointment, but due to cancellations they were more than happy to come to our home sooner than expected. They really worked with us to get to our home as soon as they could. Thank you so much to Duane at Zoom Drain for providing such care, knowledge, and professionalism. You were an answer to prayer!

Review 32 (2024-07-22 - Rating: 5)
Reputable work. Very professional technician and the job was done right the first time.

Review 33 (2022-12-30 - Rating: 5)
Rob of Zoom drain did an amazing job! Experienced, personable, kind and considerate. Also didn’t charge as much as some awful companies I’ve worked with (like being quoted $150 to replace the toilet handle!). Highly recommend!

Review 34 (2024-05-03 - Rating: 5)
Donald provided us with excellent service, He explained everything before starting, and was conscientious, thorough and professional. I wouldn’t hesitate to recommend him again.

Review 35 (2023-10-13 - Rating: 5)
Rob and Donald have gone over and beyond for our company. From an extensive, complete drain replacement for one of our buildings, water line leak to simple drain jetting. Donald is so professional and takes the time to explain things. Highly recommend.

Review 36 (2023-11-11 - Rating: 5)
Quick, friendly and efficient service. I called for an emergency and they sent someone right away. Daniel was excellent. I will definitely use their service again. Thank you.

Review 37 (2023-03-21 - Rating: 5)
Donald is incredibly professional, knowledgeable and personal. His customer service skills are excellent and he took care of exactly what we needed, and explained things thoroughly through to me.

Review 38 (2019-11-10 - Rating: 5)
Had a sewer backup on a Saturday. Company technician Duane came out and diagnosed issue without charging prior. Worked fast to remedy the main sewer backup and cleaned up area after job was completed. Happy with how quickly they responded, highly recommended.

Review 39 (2020-02-10 - Rating: 5)
After finding that the bathroom drain was clogged up I tried everything I knew to clear it but couldnt get it done. I called Zoom and spoke with Jason who was very professional and quickly got me an appointment for tonight. (On a Sunday). I got a text about 45 minutes before the technician arrived with his picture so I knew who to be looking for . Duane showed up and immediately assessed the problem and quickly took care of the issue. Even gave me tips on how to prevent further issues in the future. Duane has to be the most professional technician I have had in my home. With how well Duane handled the issue and how quickly they took care of the problem we are customers for life. I plan to spread the word about Zoom Drain and just how amazing they are.

Review 40 (2020-02-13 - Rating: 5)
Had several downspout/french drains that were full of tree roots. Scheduling an appointment with Jason was very easy. They notified me that they could come out a day earlier and sent another message when the technician was on there way. Duane arrived on time and quickly assessed the situation and made recommendations on the best ways to approach the issue. The drains were cleared quickly with no damage to the property. Very professional, courteous, and effective. Highly recommend giving them a call.

Review 41 (2023-06-11 - Rating: 5)
4 plumbers, 2 city inspections, no answers, until today. A WEALTH of knowledge was bestowed upon me today. Donald was extremely patient and answered ALL of my questions, gave sound advice that made complete sense to someone with absolutely no plumbing experience. Calling this company first going forward.

Review 42 (2024-10-01 - Rating: 5)
Donald did a wonderful job! He was very knowledgeable and efficient. I recommend him for your next plumbing needs!

Review 43 (2023-11-07 - Rating: 5)
I want to thank Daniel who helped us get our potential flooding situation taken care of quickly. Zoom will be first in mind when I have plumbing issues in the future. Thanks again!

Review 44 (2019-12-04 - Rating: 5)
Duane did a great job!Had a totally clogged bathtub and sink.Communication was great in lining up the time.The work was done quickly and well!He was professional and courteous.Very happy with the service!

Review 45 (2021-10-19 - Rating: 5)
Customer service was excellent when I called to set up the appointment. Technician Jake came on time and was very professional, explained and fixed our clogged pipe issue. Overall, excellent service experience from the company.

Review 46 (2020-01-12 - Rating: 5)
Duane Smith is the best around. He is a great man and a wonderful technician. He has many years of experience so that was very beneficial. He got the job done correctly and is very personable. I will definitely call him again in the future if we have any plumbing needs.

Review 47 (2022-04-08 - Rating: 5)
I really liked this company overall. Very professional and our tech Jake with his assistant worked very hard all day long to complete the job. They had to come back the next day to complete the service call, but provided us with a working system to get us through the night. Communication was excellent every step of the way!

Review 48 (2022-12-22 - Rating: 5)
Responded quickly, relative to other contractors; I called them in the morning and they had shown up, diagnosed the problem, cleaned out the drain line, and had a sustainable solution proposal within a few hours. The techs on site were courteous, careful (wore shoe covers inside), listened intently, and competent.

Review 49 (2019-11-06 - Rating: 5)
I could not recommend Zoom more highly; they were great! Jay was extremely responsive and helpful. Duane, the technician, offered the wisdom that only comes with his twenty years of experience. Not only did they clear my main drain, but they scoped the line, both downstream and upstream of the cleanout, at no additional charge. With this, we were able to diagnose the problem and save me thousands in unnecessary repairs. They also recorded the entire scope on video and emailed me it for my reference. I would call them and recommend them in a heartbeat!

Review 50 (2021-05-14 - Rating: 5)
Called Chris Samarco for emergency sewer stoppages four times now. His response is always super fast and is prompt. Keeps his appointments! Always keep a jovial professional attitude. He has great expertise and knowledge and has all the professional ability and tooling to unstop your drain and locate the issues causing the problem. His locating and camera services are excellent! 11/10 would recommend again.

Review 51 (2020-02-01 - Rating: 5)
Called Jason @ Zoom on Friday afternoon for a toilet that would not flush. He quoted me a price and said that the next afternoon he would be out. It was not an emergency as this was just the guest bathroom so the following afternoon was perfect.The next morning I received a call from Jason saying he would be by in an hour. Only 40 mins later him and his guys were there (already a great start).After assessing the situation they proceed to work quickly and got everything fixed up in about 20 mins.They also took care not to make a mess, and cleaned up well after.I was also charged less than the quoted price.....so overall 5 stars for great service, prompt arrival, and honest pricing. I will def recommend and call them again if anything goes wrong.

Review 52 (2020-03-10 - Rating: 5)
They guys Jason and Dewayne were great to work with, above professional standards, on time and sooner than expected! Found my issue and resolved it in a quick time frame! Highly recommend these guys to anyone. I live in the Mooresville area.

Review 53 (2020-01-11 - Rating: 5)
Was very satisfied with the work zoom did to help clear out our complex drain issue. House on a slab, so they used a camera to work their way thru our pipes. Very professional. Told me what they were about to do and the reason why. Showed me all of the video and any issued they found (minor roots in one area). They were meticulous with keeping our house clean and get free with all their work across all three bathrooms. I should note that I asked them to come out after being really disappointed in another company we tried. Pricing was very fair with zero surprises. Highly recommended.

Review 54 (2020-11-09 - Rating: 5)
Sewer line clogged on a Sunday evening, backed up in both bathrooms; neither toilets or bathtub/shower would drain - just a mess. Called Zoom; excellent response time, sewer line cleared & drained very quickly & efficiently. Professional friendly service, no additional charge for weekend/emergent call, reasonable charge. I highly recommend, will absolutely call Zoom if we have another backup!

Review 55 (2023-01-13 - Rating: 5)
Adam took care of the problem professionally and very quickly. Even fixed a sink drain problem at no charge and without being asked! Pointed out some problems I will get an estimate on next week.

Review 56 (2024-08-20 - Rating: 5)
My laundry is on the second floor and had flooded my first floor. Come to find out the drain was backed up. The technician was very detailed in explaining what was needed and what to do to prevent it from happening again.

Review 57 (2021-08-16 - Rating: 5)
Jake was amazing. He was honest and upfront, professional, and worked to ease my mind. Another company tried scare tactics and Jake was able to provide me with several solutions and impeccable service.

Review 58 (2021-11-05 - Rating: 5)
Nick was great! He kept me informed and updated throughout the process. I would like to think we will never need your services again but, that would be wishful thinking! Zoom Drain will be our go to for these services in the future.

Review 59 (2021-10-26 - Rating: 5)
Very professional from the time I set the appointment to when Nick arrived. He knew exactly what to do, gave me a reasonable quote, got the job done quickly, and even let me know what to do in the future to keep clogs down in all of my drains. Ill use Zoom Drains for future plumbing needs.

Review 60 (2020-11-24 - Rating: 5)
Rob was real nice, professional and you could tell he knew what he was doing. Seems to be fair priced but I honestly have nothing to compare them too. Will use again in the future if needed.

Review 61 (2020-02-20 - Rating: 5)
We had a great experience with this company. The technician name was Duane smith and he was very helpful with any questions or issue he had. They were fast in sending a technician out to see what the problem was and it is greatly appreciated.

Review 62 (2022-06-23 - Rating: 5)
Frank, the Zoom technician, is awesome to work with. Extremely professional and knowledgeable. I highly recommend working with him and Robert, the office manager.

Review 63 (2019-12-24 - Rating: 5)
Jason the owner had Duane Smith out to us within 2 hours. Both were very professional and reasonably priced. Highly recommend!

Review 64 (2024-03-25 - Rating: 5)
Very satisfied. Technician Daniel was excellent! I strongly recommend this company.

Review 65 (2023-06-07 - Rating: 5)
Diagnosis was spot on and technician was knowledgeable. Fixed our laundry drain in no time. Definitely recommend

Review 66 (2021-08-19 - Rating: 5)
Jake was great. He patiently explained the issue and what he needed to do to fix it. He also made sure I understood everything before he left. Very friendly and professional.

Review 67 (2019-11-25 - Rating: 5)
Duane was very professional, I highly recommend. He was honest in explaining the issue and what was required to fix. He kept to the original estimate with no additional hidden charges.

Review 68 (2021-07-15 - Rating: 5)
They stayed in contact throughout the day to keep me posted as to what was happening as to their arrival. Even though they were very busy they fit me in and came out after hours. They were quick and clean and professional. I will call them first if needed.

Review 69 (2020-01-23 - Rating: 5)
I own a property management company, Smartshieldpm.com, and we have been really happy with the services of Zoomdrain. They have been responsive and able to fix problems that other plumbers could not handle.

Review 70 (2024-07-19 - Rating: 5)
Juan came to my rescue. He did in a couple of hours what our crew spent the past two days trying to do. Needless to say the crew left here angry, and I was ecstatic when Juan was done. Thank you.

Review 71 (2021-10-13 - Rating: 5)
Enjoyed dealing with Zoom Drain. They was very Professional and knowledgeable about the issues I had going on and was at my house at a very quick time and fixed my drains and also did a complete clean out.

Review 72 (2023-02-26 - Rating: 5)
Professional, courteous, knowledgeable and the tech made sure he cleaned area he worked in. A pleasure to have Donald preform the maintenance issue I requested.

Review 73 (2024-02-14 - Rating: 5)
Daniel did an amazing job for our business. Quick response and thorough.

Review 74 (2021-07-12 - Rating: 5)
So thankful for Zoom Drains! We had a clog in one of our drains and they not only showed up same day, but earlier than expected! Very smooth process from beginning to end, we recommend them to everyone we know!

Review 75 (2021-07-19 - Rating: 5)
Fast and furious of the drain world, Zoom is definitely a fitting name. I would truly recommend them for your business. Thank you Zoom Drain and Mr. Chris for an awesome job well done.

Review 76 (2021-07-16 - Rating: 5)
Chris, Chane and Jake completed the job well and as promised. Very pleased with the level of effort and concern for my situation. Would strongly recommend!

Review 77 (2023-08-22 - Rating: 5)
Rob helped clear out a French drain. Very fast and did a great job. Would recommend to a friend.

Review 78 (2019-12-18 - Rating: 5)
Five stars for Zoom Drain and the technician Duane. It was easy to see that he is very experienced, and knowledgeable, while he was trying to find a clog in this old drain line. Very professional.

Review 79 (2024-05-06 - Rating: 5)
He was on time and very courteous and understanding. Thanks for his help.

Review 80 (2021-12-11 - Rating: 5)
They were very quick to respond. Called on a Saturday afternoon and they were at my house by 5 pm. Also sent me a photo of who my technician was!

Review 81 (2023-03-31 - Rating: 5)
Rob was very professional and service was not only done quickly, but it was done correctly and no mess left behind! I’d definitely recommend!

Review 82 (2022-03-15 - Rating: 5)
I called Monday & had a technician out Tuesday. Jake Bayer was informative & helpful. He had the issue resolved within an hour!

Review 83 (2024-10-11 - Rating: 5)
Excellent, fast, friendly service.

Review 84 (2023-07-14 - Rating: 5)
First time experience for an association I manage and wonderful! Will definitely contact for any future issues.

Review 85 (2020-10-02 - Rating: 5)
Zoom drain is fantastic!! Very professional and knowledgeable!! Really helped us out! I will be using them again for any drain or plumbing problems!!

Review 86 (2020-09-15 - Rating: 5)
Chris came out for a drainage issue, he scoped the line and found a break ws very knowledgable an professional with his explanation on how to fix and what steps to take in the meantime until repairs could be made , was very impressed with the service we received 👍

Review 87 (2023-05-30 - Rating: 5)
The gentleman that came out was beyond professional and knowledgeable and I really do appreciate his experience and knowledge he deserves a raise

Review 88 (2024-10-19 - Rating: 5)
Great job very professional

Review 89 (2021-01-05 - Rating: 5)
Rob was very professional and courteous. He explained the clog problem and offered several solutions. I would definitely recommend them.

Review 90 (2020-11-28 - Rating: 5)
Very professional and knowledgeable. Came out twice to unclog a sewer line. They went above and beyond to help and correct my problem. Would recommend

Review 91 (2023-11-13 - Rating: 5)
Service was great but honestly it was kinda pricey. 30 minutes of work for over 300 dollars. Is what it is I guess.

Review 92 (2024-03-20 - Rating: 5)
Very friendly and professional. Daniel did an excellent job!!

Review 93 (2023-02-07 - Rating: 5)
Donald did an excellent job cleaning our grease trap. Communicated well and got the very dirty job done efficiently.

Review 94 (2022-11-23 - Rating: 5)
The 2 gentlemen that came out were very professional and told us exactly what we needed and handled the issue immediately would recommend them to anyone

Review 95 (2022-02-07 - Rating: 5)
After calling 4 companies to help with a sewer problem, Zoom was able to come out quickly and handle the problem! Thank you Jake!

Review 96 (2021-09-07 - Rating: 5)
Very prompt to respond. SUPER friendly!! Great Follow up. Our Technician, JAKE, was very informative!

Review 97 (2019-12-31 - Rating: 5)
ZOOM DRAIN, DUANE SMITH TECH. WAS IN FACT A PLEASURE TO MEET. HE WAS KNOWLEDGEABLE, HONEST, EXTREMELY PROFESSIONL AND NEAT. IT WAS MY DISTINCT PLEASURE TO HAVE FOUND THIS WONDERFUL ORGANIZATION. I WOULD GIVE THIS COMPANY TEN STARS IF POSSIBLE. THANK YOU DUANE AND JASON, THE OWNER.

Review 98 (2022-04-11 - Rating: 5)
Have used this company 2 times and I will say they have gotten the job done each time.

Review 99 (2020-10-04 - Rating: 5)
Very knowledgeable and professional. Was in and out quickly. Had to clean out the main drain, but did it no problem.

Review 100 (2020-01-26 - Rating: 5)
Excellent quick service, came out within hours on a Sunday. Identified the problem and are working to get it resolved quickly.

Review 101 (2020-09-18 - Rating: 5)
Chris and Andy cleaned out the French drains on the side of our house. Very responsive and completed the job quickly

Review 102 (2019-10-25 - Rating: 5)
Very professional and honest! They will even show you the blockage on the camera, definitely recommend them.

Review 103 (2024-01-12 - Rating: 5)
Awesome company. Great communication. Daniel showed up and handled the job. I was very happy with the experience as a whole. I would definitely refer and use them again.

Review 104 (2024-01-30 - Rating: 5)
Great communication and work completed timely. Went the extra “mile”

Review 105 (2024-09-01 - Rating: 5)
Great service and response .

Review 106 (2024-05-28 - Rating: 5)
Wonderful service! Thanks to Juan.

Review 107 (2024-02-09 - Rating: 5)
Juan is the nicest young man . He was so courteous explaining what need to be done . He completed the job timely and efficiently . I thank him for his wonderful service .

Review 108 (2023-11-30 - Rating: 5)
Prompt and thorough service. I called after 5:00 pm, had an appointment for the next morning, and the issue was solved. Daniel Parr did a great job.

Review 109 (2023-06-21 - Rating: 5)
They responded and came fast and the service was great

Review 110 (2023-11-14 - Rating: 5)
Daniel came and unclogged my kitchen sink and fix the leaking. He did his best to unclogged my sewer. I will definitely use them again for my next plumbing needs!

Review 111 (2023-12-10 - Rating: 5)
We were very satisfied with service man and was fast to come and get it done at 6 on Sat. We would highly recommend this company.

Review 112 (2022-12-26 - Rating: 5)
Great, fast service. Very professional and very fast. Highly recommended

Review 113 (2023-10-07 - Rating: 5)
Technician was personable and knowledgeable. He answered all of my questions professionally and offered to assist in the future with any of my plumbing needs.

Review 114 (2021-12-24 - Rating: 5)
Very professional service and everything was explained to us.

Review 115 (2022-11-08 - Rating: 5)
Very respectful, very professional, will call them back.

Review 116 (2024-01-18 - Rating: 4)
Prompt and professional. Was a bit expensive comparatively.

Review 117 (2021-09-14 - Rating: 5)
Nick was very professional and knowledgeable!

Review 118 (2024-04-15 - Rating: 5)
Customer service and honesty was impeccable

Review 119 (2020-02-23 - Rating: 5)
This was a great experience from the moment I first called. I was incredibly stressed about a plumbing issue and I called late on a Saturday night. They picked up the phone and from off the bat were sympathetic to what I was going through and really made it a priority to help me. The person I spoke with on the phone is the person that showed up at my house and as soon as they got here went straight to business. Extremely professional the entire time, respected my property, and to top it all off, it was an extremely fair and competitive price! I couldnt be happier with the service I received. What I really like the most is they not only solved the problem, they went up under my crawlspace and diagnosed what the underlying cause was. They could have just cleared the clog and been done with it. But they told me WHY it clogged and what I need to do to fix it. Which is about a ,$10 fix. All in all I would hire Zoom Drain again and I will highly recommend them to anyone looking for professional service at a reasonable price. 👍👍

Review 120 (2021-01-25 - Rating: 5)
The customer service here is amazing! They were able to provide service the same day and got the job done quickly. The overall cost was very reasonable. The technician, Rob, was extremely efficient. He explained the issue and the solution. This was a great experience. I will be using Zoom Drain for all of my future plumbing needs.

Review 121 (2020-09-06 - Rating: 5)
Have has an on going problem in master bath, toilet bubbling. Finally had to call a 24/7 plumber on a holiday weekend. Angelo was prompt, courteous and knowledgeable. Gave me options, some of which I have already had done in the past and seemed to be a temporary fix. He was informative and left all decisions to me with a no pressure feeling. Once he found the problem I decided to ahead and have him blow out the pipes if you will, lol. A little bit more than I wanted to pay but figured it’s worth a try since I’m tired of dealing with it. I would definitely use zoom drain again! After all, they say you get what you pay for! Fingers crossed the problem is solved. Feel confident so far.

Review 122 (2024-02-05 - Rating: 5)
5 stars! Highly recommend

Review 123 (2022-01-10 - Rating: 5)
Jake was prompt, efficient and cleaned up. Will definitely use Zoom again!

Review 124 (2021-07-15 - Rating: 5)
Chris is always professional and I appreciate his updates and great service.

Review 125 (2024-03-27 - Rating: 5)
Daniel was very professional.

Review 126 (2020-02-29 - Rating: 5)
I highly recommend using Zoom Drain for all of your plumbing needs. I called Sat. morning and my issue was resolved by 2 pm the same day without paying any extra for a weekend visit. Dwayne was a pleasure to work with and explained everything he was doing. Definitely a number to keep in your phone for your plumbing needs!!⭐⭐⭐⭐⭐

Review 127 (2022-06-20 - Rating: 4)
Professional, responsive, courteous from first phone call to service technician. Identified the problem & location quickly and explained options and next steps. A bit pricey, but you get what you pay for.

Review 128 (2019-12-21 - Rating: 5)
I have a 60 year old house with a clogged tub drain. I had a whole story typed out of how well it went, but to be honest, you just need to call these guys. They solved the problem, didn’t try and up-sell me on anything. Left the bathroom cleaner than what it was when they got here. Pricing I thought was extremely fair. Thanks so much for the quick and super friendly service!

Review 129 (2020-03-24 - Rating: 5)
These guys are the best. The owner Jason will respond so quickly. Duane does incredibly efficient and high quality work. Will have them back ASAP!

Review 130 (2019-12-09 - Rating: 5)
Had a sudden major blockage issue, toilets overflowing, everything drained into tub, washing machine, sinks, called Zoom. Excellent customer service experience, instant answers from chat, courteous and prompt. Duane came out and worked diligently and next morning he and Jason came back to finish, fixed it all and got to the issue. Highly recommend Zoom for emergency sewage issues any day.

Review 131 (2023-01-05 - Rating: 5)
He came to remove grease trap and its contents to dispose of.

Review 132 (2021-11-01 - Rating: 5)
The company kept me informed every step of the way. Jake called to confirm his arrival time and was very punctual, professional, and quick to address and resolve the problem. Very satisfied with his service!

Review 133 (2019-12-25 - Rating: 5)
Showed up quickly and cleared our drain issue within an hour. Neat and clean, one and done. Duane is an awesome, polite, knowledgeable tech!

Review 134 (2022-02-05 - Rating: 4)
Prompt and took care of the issue! Jake came out on a Saturday and was super friendly and helpful. I appreciate that the tools and expertise to fix what I couldnt. My only gripe is the price felt pretty steep. I would definitely use Zoom Drain again in the same situation!

Review 135 (2021-10-29 - Rating: 5)
Bryan was very good! His customer service was phenomenal. He is very knowledgeable and kept me informed of what he was doing every step of the way. I was pleased with the total service. And would recommend Zoom Drain to anyone having plumbing needs

Review 136 (2022-03-27 - Rating: 5)
Weve had a good experience with Zoom Drain. They arrived on time, laid out pricing upfront and explained their work once complete. When my wife thought we may be having the same issue ~10 days later, she called and they had someone out same day (on a Sunday no less) for free to check it all out. I dont know prices for these types of services, but this seemed a bit expensive - at first. The fact they honor a warranty and came out immediately takes any trepidation of the money spent away in my mind.

Review 137 (2020-02-28 - Rating: 5)
These guys were incredible! I called in at 1030pm for a leak that went through a recessed light in the ceiling and they were at my house the following day at 830am. They crushed it! Jason is awesome!

Review 138 (2022-03-30 - Rating: 5)
Service tech fixed our problem.

Review 139 (2020-11-09 - Rating: 5)
Guys were great! Super nice, professional, and super quick for installation!

Review 140 (2019-11-29 - Rating: 5)
Duane replaced my garbage disposal in under an hour and patiently explained everything and answered all my questions. Highly recommend.