Travis Crawford Heating Cooling & Plumbing

Located in Charlotte, North Carolina

Address: 7706 Pence Rd, Charlotte, NC 28215, United States

Phone: +1 704-286-1570

Rating: 4.9

Services

Online estimates
On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-04 - Rating: 5)
I had a great experience with Travis Crawford! I needed someone to assist me pretty quickly with a heating circulation issue and they were on it! Super professional and respectful. They were on time and consistent communicated about their arrival time. I was blown away by the level of service. I will definitely be using them and recommending them in the future!

Review 2 (2024-12-26 - Rating: 5)
The team at Travis Crawford is awesome! The experience was superb!! From the initial call to scheduling a quote, the service was seamless. The team arrived on the scheduled day of service, delivered exceptional work, and ensured the final invoice was accurate and transparent. Top-notch service all around! My tenants are very pleased.

Review 3 (2024-12-30 - Rating: 5)
I chose Travis Crawford at 1st because of his commercials. I have not been disappointed!! His technicians convey the same trustworthy sentiment in their work and conversation. I am also happy that his company services plumbing as well. Thank you!!!

Review 4 (2025-01-08 - Rating: 5)
Technician Justin Brown did a fantastic job being timely for his appointment and being thorough in his assessment. We invited Travis Crawford Heating Cooling & Plumbing to our home to provide a quote for piping work and Justin did a great job consulting. The quotes we received were detailed and easy to understand. They were easy to work with and get quotes from.

Review 5 (2024-12-27 - Rating: 5)
I purchased my new system about 1-1/2 years ago from them which was a great experience. However, this review is for my maintenance plan service. Christian, my technician, was awesome. He was very polite, communicated well, and gave good advice. Looking forward to working with him in the future. For the record, I vote he gets to update his picture. LOL 🙂

Review 6 (2025-01-03 - Rating: 5)
The team at Travis Crawford has been great to work with. Educational, transparent, competitive pricing, great workmanship and at the end of the day, happy customers with our new tankless heater. WHY did we wait so long? Thank you!

Review 7 (2024-12-04 - Rating: 5)
Fantastic job.. I wished I could give them ten stars. Very professional and courteous. I highly recommend them. They went beyond expectations and my expectations are very high. I asked if they did electrical work and he immediately connected me with their electrician to set up an appointment. I was very impressed with their explanations throughout the install and removal.

Review 8 (2024-12-19 - Rating: 5)
Chris was very good at explaining about the repair of my gas line. He was very willing to wait for the gas company technician to repair their part of the problem. Chris’s knowledge & professionalism made me feel comfortable that my gas leak would be totally taken care of. He also had a friendly & caring personality.

Review 9 (2024-11-25 - Rating: 5)
Life saver- Alex is the smartest technician I have come across as a homeowner and military veteran! Fixed my heat in 10 min after another company deemed it in need of $1600 worth of new hardware and didn’t follow through. He was very intentional in explaining the mechanisms of my system and what needed to be fixed. I trust his expertise and will request him for all my services. I even purchased the maintenance package because it includes plumbing and two yearly checks! Thankful!

Review 10 (2024-11-21 - Rating: 5)
This was my first experience with Travis Crawford Heating & Cooling and I’m beyond impressed with how well they run their business. My tech, Alex Fowell, was absolutely fantastic! He took his time and explained what was wrong, showed me the diagnostic testing and was able to get my heat working again in under an hour 1/2. He’s very knowledgeable, has a great personality, and he’s definitely an asset to your company. Great job all the way around, I will be recommending you to all my clients!!

Review 11 (2025-01-08 - Rating: 5)
Rene Alvarado came by, took a good look at our system, and figured out what was wrong. She recommended new thermostats and pointed out that one of them wasn’t working at all. We had no idea that was the issue, but it explained why our system was always running. Awesome job, Irene!

Review 12 (2024-11-20 - Rating: 5)
Today was my first encounter with Travis Crawford Heating Cooling & Plumbing and I’m so happy I called them. Josh Mason was the technician sent to assess my heating problem. He was pleasant and professional. He presented me with his diagnosis of the problem, the cost to repair as well as other options and costs. After Josh made the repair he took the time to make sure I was comfortable operating the new device. I will call Travis Crawford Heating Cooling & Plumbing again and I hope they send Josh.

Review 13 (2024-11-17 - Rating: 5)
Couldnt be happier. Appointment was easy to make and to our convenience. Rik was on time and amazing to work with. He explained everything and gave us options on how to fix our heating issue. We feel confident to have chosen the right Company to make sure our HVAC System be running smoothly for a long time.Enjoy your Trip Rik and thank you for the help

Review 14 (2024-10-18 - Rating: 5)
We have been impressed with service frombeginning to end. This is a big expense for most and the team at Travis Crawford goes above and beyond to address any and all questions and concerns. Rik came to our house within an hour of our inquiry to assess our AC unit and furnace. A few hours later we met with Dillon via zoom to review our options and ask questions. Dillon was very thorough and responded via text after our meeting for follow up questions. The crew, Austin and Jonathan, showed up two days later for the install and were without a doubt the nicest and most respectful team we’ve had working on our home. They are a five star company and operate as such at every level.

Review 15 (2024-12-14 - Rating: 5)
Received excellent help from the office rep, Crissy on financing and prompt timing for scheduling. The team came out, worked efficiently, and tested the system without any issues. I will HIGHLY recommend Travis Crawford HC&P to people needing help!Patrick C

Review 16 (2024-11-26 - Rating: 5)
What a great experience! Alex our technician was so polite and professional, along with being on time. We went ahead and singed up for the maintenance plan, which I’ve never done in any of the 3 homes we’ve owned. I called Travis Crawford because I heard their commercial and was pleased that they stand by what they say. From the first phone call to the heat working ! Thank you

Review 17 (2024-08-19 - Rating: 5)
This service call was pretty straight forward. My concern was the water coming out the drain pipe, that was installed with my new heat pump in November, was causing the tall fescue grass around the unit to die. The service tech. suggested a solution that I believe will solve the issue. He did a fantastic job of routing the drain pipe to the side of my home where a tree is planted which will absorb the drainage.

Review 18 (2024-12-31 - Rating: 5)
Rik and Dillon were easy to talk to about the plan and Danny did a great job with the install. Overall, we felt the whole team was professional and kept our interests in mind. Thanks!

Review 19 (2024-08-03 - Rating: 5)
The response to my call for service was prompt. Edwin evaluated the problem and took photos as a visual aid to his explanation of what needed to be done and made sure I understood. .He performed the repair quickly, efficiently and neatly. He was very polite and professional. I like that you get a review of the technician before he arrives.I would highly recommend Travis Crawford.I have used them before, and their service is impeccable.

Review 20 (2024-11-27 - Rating: 5)
Travis Crawford techs (Miles, Ricardo and Michael) came out for a scheduled appointment on time and installed our new hot water heater. Very professional and efficient in their service today right before Thanksgiving. Miles showed me how the temperature gauge worked as well. Thank you for your service!

Review 21 (2024-12-10 - Rating: 5)
Angel and Eric did a complete system replacement in a little over 6 hours. They were extremely professional and went through everything they were doing with me. The office staff was very friendly and kept me informed of everything that was going on. They even texted me information on the technicians before they arrived. I look forward to the continued maintenance program compared to the company I used previously.

Review 22 (2024-08-10 - Rating: 5)
Alex was wonderful. He knew instantly the problem and explained it to me. He is a very polite young man. Travis Crawford was responsive. The customer service is fantastic ! CarolEdwin was wonderful and knowledgeable.Danny was great in replacing a part.All Travis Crawford techs have been impressive. Customer service too. Highly recommend.

Review 23 (2024-11-22 - Rating: 5)
Edited review to add in the HVAC guys Zack and Kyle.Chris R was fantastic. He was so polite and thorough and answered all of our questions. Helped that he had been here before so he knew our layout. Also loved the detailed maintenance sheet he left behind. Really shows how well of a job these guys go to ensure everything is up to par and you’re ready for the season.Zack was out here twice - first for maintenance and second for a quote on what we could do to make improvements to our HVAC. He was fantastic. The second time he came out, he came with an installer named Kyle - also fantastic. These guys are thorough and really talk you through all options. Looking forward to having them come back out and go through one of our options for getting more airflow up to our top floor. Thanks!

Review 24 (2024-08-04 - Rating: 5)
Zach was so knowledgeable and professional. Unlike other technicians, he was not trying to upsell me. He stated the issues and let me decide how to proceed. I felt very confident in his professional opinion.

Review 25 (2024-12-26 - Rating: 5)
I had a great experience with Rik. He was on time, professional, and easy to talk to. He answered all of my questions and gave me tips on how to maintain my heat and air. I felt like my home was in good hands. I appreciate the phenomenal service and look forward to having yall maintain my heat and air units from now on. Thank you.

Review 26 (2024-12-16 - Rating: 5)
Travis Crawford fixed our tankless water heater which was giving us a gas connection error. We had great service, they were quick and knowledgeable, and staff were very friendly. I didnt feel like they were trying to upsell me or do unnecessary work. I was also able to get on the schedule for the same day. Would highly recommend.

Review 27 (2024-12-27 - Rating: 5)
Just had a fantastic experience with a service technician (Zander). Weve always been happy with the professionalism and skill of all the TC technicians, and Zander is exceptional.The heat pump that treats our upper floor had switched (not sure how) to too much airflow and was very noisy. Zander was able to lower the airflow and the noise was improved to a marginal level. Wed always just lived with the marginal noise level. We discussed potential solutions with him to lower the noise further and none were easy or guaranteed success.At that point, Zander said Im going to go up and see if there are any further adjustments I can do do reduce the airflow. I didnt think hed have much success, but Zander was determined. He read the manuals and looked up some videos, and learned that there were some dip switches on the motor controller that might lower airflow further. He adjusted them and sure enough, he was able to reduce the airflow and noise further.Thats a long story, but I wanted to give a shout out to Zander for his great determination, skill & creativity. Hes a very valuable member of the TC team and thank you TC for providing a work culture that lets people like Zander shine.Overall, Travis Crawford is an excellent company with great service. In our 1969 house, we had a single HVAC unit struggling to keep temps consistent on 4 floors. Travis Crawford installed our split system (1 for lower levels and 1 for upper) 4 years ago after a previous companys solution of installing mixer boxes in the ducts didnt work well. The new system has worked great and the Protection Club service agreement is well worth the cost, and they proactively contact us every 6 months to check and maintain the system.

Review 28 (2024-10-03 - Rating: 5)
Travis was thorough, knowledgeable, professional, polite, & patient! I really appreciated his honesty. I asked him a question pertaining to a plumbing matter. He didnt know but he called his job to get a plumber. After the call he said someone would call me tomorrow to let me know the exact time.

Review 29 (2024-12-30 - Rating: 5)
Braxton was very helpful in diagnosing and helping me with options to move forward with repairs. He was very polite and knowledgeable to explain what was going on and what he could do to repair the issue.

Review 30 (2024-09-01 - Rating: 5)
Rik was a great tech! Couldn’t have asked for someone better to take care of my home. He was clean, worked well with/around my dogs, he got his job done and did it quickly. He was also very pleasant to speak with, for coming out on a Sunday he was very nice and thorough. I look forward to having him help in the future.

Review 31 (2024-09-27 - Rating: 5)
We recently had an issue with our water heater and since someone else recommended Travis Crawford heating and cooling, I had it in my phone, but I really didn’t know their reputation. I was pleasantly surprised when James was at my house within one hour! He was extremely professional and when he found the problem, he thoroughly and patiently explained what happened and the options to fix going forward. I was super impressed by his service and I highly recommend this company, specifically James Marchant.

Review 32 (2025-01-07 - Rating: 5)
Absolutely recommend Travis Crawford’s team. Had our furnace and air handler replaced and they were quick, very responsive, respectful, knowledgeable, and took a lot of time walking me through options and details.

Review 33 (2024-11-13 - Rating: 5)
Josh has been doing my HVAC services for years. He is always very thorough, personable, and reliable. Even the office staff at Travis Crawford are very professional and friendly. I look forward to doing business with them in the future.

Review 34 (2024-11-20 - Rating: 5)
I cannot say enough positive things about Travis Crawford and their crew for both HVAC and Plumbing teams as well as the office staff given my experience in the past week. I will give another review after all the work is done tomorrow. You have a new long term customer!

Review 35 (2024-09-02 - Rating: 5)
We had a great experience with Travis Crawford. We unfortunately needed a a new AC system, but were very pleased with the installation process. Johnathon and Austin arrived on time, and worked tirelessly in the extreme heat to get the job done. They were awesome!

Review 36 (2024-12-12 - Rating: 5)
I highly recommend TC for all HVAC and plumbing needs. Chris Razmovski and Jarrid were both incredibly helpful and professional. Chris put together a few recommended packages and was very transparent with the visit. I could go on, but sadly most people dont read the longer reviews. Again, I recommend Travis Crawford and make sure to request Chris for plumbing needs!!

Review 37 (2024-10-15 - Rating: 5)
The Technician Zach was outstanding, myself and wife loved his honesty and customer service. For some unknown reason our unit was a little difficult to diagnosed, so the company did not hesitate to send another Technician to double trouble shoot the system…. Love the Service of Travis Crawford……

Review 38 (2024-12-05 - Rating: 5)
Once again JC Marchant took very good care of us! He repaired our tankless water heater quickly and efficiently and we were back up and running faster than we anticipated! He was thorough and left the space spotless. He was thoughtful and mindful of our family and very personable.We highly recommend Travis Crawford Heating, Cooling, and Plumbing and will definitely use them in the future! Many thanks!

Review 39 (2024-12-24 - Rating: 5)
Alex F. recently completed service on our HVAC system and did an excellent job. He took the time to educate us on how to best operate our system and was very knowledgeable about all things HVAC and the services that Travis Crawford provides. We signed up for their annual plan and plan on requesting Alex for future maintenance.

Review 40 (2024-08-31 - Rating: 5)
As a new customer I was very impressed. Our tech, Braxdon Russ was very professional and pleasant. He gave our residential HVAC a thorough inspection and laid out a variety of recommendations without any pressure to accept additional service. He worked in our attic off and on for 3 hours on a 95 degree day. Be sure to offer these guys water. They need and deserve it.

Review 41 (2024-12-17 - Rating: 5)
Braxton, our service technician, was awesome. We were notified of his arrival in 20 minutes as promised, was very polite communicated well, and gave good advice. Looking forward to working with him in the future.

Review 42 (2024-12-30 - Rating: 5)
Outstanding Performance. Our tech was Edwin Ramirez. He went the extra mile to solve our issues. Five star service. Recommend Travis Crawford each and every time.

Review 43 (2024-09-18 - Rating: 5)
Great job pulling all the support team together to get the job done! All seemed well and system working great. Waited for the code inspection before I gave 5 stars. Then had to steam clean all my carpets because of the code guy’s mud everywhere. How Crawford’s 6 guys can spend a day installing with no carpet damage and an outside worker can spend less than 15 minutes in the attic then at the panel then outside then leave and I have to clean up is ridiculous. Great 13 hours for the install. Not so good for 15 minute code inspection! Just the truth!

Review 44 (2024-08-21 - Rating: 5)
Zach was a wonderful technician. I felt that he went above and beyond…very caring and honest and made only the repair that was needed. Travis Crawford certainly met my expectations and I love the culture this company has established. Highly recommend!

Review 45 (2024-12-20 - Rating: 5)
Alex is the best technician! Very knowledgeable, excellent customer service. We have been using Travis Crawford for years and have been extremely happy.

Review 46 (2024-12-27 - Rating: 5)
Kyle, Austin, and Jonathon with Travis Crawford Hvac arrived promptly and they all worked swiftly in chilly temps to remove old ductwork and replace with new and efficient ones. We now enjoy even heating throughout our home. Many Thanks to a great team!

Review 47 (2024-12-30 - Rating: 5)
JESSE did an outstanding job. Very trustworthy and will definitely use Travis Crawford again and hope Jesse is our tech.

Review 48 (2025-01-03 - Rating: 5)
Job well done. My technician was Zander Sheldon. He is very professional and a great people person. I have been very happy with Travis Crawford since they replaced my HVAC system a few years ago. They have also done some plumbing work for me. I have service contracts for both HVAC and plumbing. I would recommend this company. All the service people I have worked with are great. Steve J - Charlotte, NC.

Review 49 (2024-07-30 - Rating: 5)
My husband and I are extremely pleased with the service we received. The service manager was kind and courteous. She was very helpful and knowledgeable. We had an appointment for service right away. The technician was also kind and courteous . He was prompt and did an excellent job replacing our hot water heater. He also gave us helpful information. We will definitely use them again and we highly recommend this company.

Review 50 (2024-10-30 - Rating: 5)
Today Jesse and Chris came out to unclog my grinder pump. These guys were so professional and got things up and running in no time. Travis Crawford has been my go-to plumber for a few years now. Throughout this time the company has been dependable and my experiences have been positive.

Review 51 (2024-11-18 - Rating: 5)
Always a true pleasure working with Travis Crawford for our HVAC services, more specifically with Jaron Walker as our on site technician. Jaron is a true professional and his kindness creates a very pleasant and straightforward servicing experience with our equipment. Thank you for the great work Jaron and we look forward to using Travis Crawford for the foreseeable future.

Review 52 (2024-12-13 - Rating: 5)
TC is outstanding! So far every interaction we have had with their service has been superior. They are timely and responsive. I highly recommend TC HVAC and plumbing!

Review 53 (2025-01-03 - Rating: 5)
Communication from beginning to end was great. The technicians were friendly, courteous and knowledgeable. Would highly recommend to anyone needing services.

Review 54 (2024-08-16 - Rating: 5)
Max was great. Punctual and professional. Very knowledgeable. Dylan was so helpful in getting my new units ordered and installed. Austin and Johnathan communicated well and kept me informed. Office was awesome. Best HVAC company I’ve worked with.

Review 55 (2024-08-24 - Rating: 5)
This company and its team deserve a five star rating. From the initial inspection through discussing options and details to the final installation. Each member of the team was professional, knowledgeable, and genuinely kind. The integrity of each individual made this process smooth and less stressful due to their thorough and honest methods. Special thanks to Logan, Kyle, Mark, Christian for their top notch service and Travis for building this team and company.

Review 56 (2024-11-11 - Rating: 5)
Zach, was very professional and most important trustworthy. You all were my second opinion and needless to say, you Zach did a phenomenal job at explaining what potential issues i had. And he didnt try and push me into spending unnecessary money

Review 57 (2024-07-27 - Rating: 5)
I could not be happier with the service Travis Crawford provided me. I believe the dispatchers name was Leslie (apologies if Im mistaken) but she was super sweet and attentive to my AC problem. She kept me updated when the first available technician would be able to come out to my home and fix my issue.Edwin Ramirez was the HVAC technician who came out to diagnose and fix my AC issue and it was such a great experience! He was very knowledgeable and after identifying the issue, he quickly fixed my AC and my house was cool again.He charged me just for the visit out to my home and nothing else which was a major relief to me because I was worried this wouldve cost me $500 or something so that was very nice of them. Im going to recommend Travis Crawford to my neighbors and friends because their service is by far the best Ive had.Thank you guys for being great!

Review 58 (2024-09-13 - Rating: 5)
I have been using Travis Crawford since it was Travis coming to service my HVAC unit! So I would guess 15+ years. Watching a company grow AND keep the same level of customer service is very impressive. Every Technician we have met, every receptionist we have talked to has always been extremely polite, friendly and supportive (lol I dealing with our emotions as we find out we have to buy a whole new unit for a rental property). They all represent the same service as Travis did all those years ago working to get this company off the ground! Congratulations Travis on all you have done and most importantly how amazing all your employees are!!

Review 59 (2024-08-13 - Rating: 5)
Travis Crawford did an outstanding job installing two HVAC units. Their people are professional, knowledgeable and friendly. They kept us in the loop and arrived on time and worked in some very rainy and hot conditions.

Review 60 (2024-09-19 - Rating: 5)
I appreciate how Travis Crawford listens to customer concerns and acts in a proactive way to resolve maintenance issues. I also value their employees who display integrity and respect for my home and needs. Technician Edwin Ramirez is one such example. He listens, he is professional and well qualified, and he has integrity. I look forward to a continued relationship with Travis Crawford!

Review 61 (2024-10-26 - Rating: 5)
Travis Crawford and his team are always wonderful to work with! Edwin has been out here on the maintenance side a few times now and is always on time and on point. We appreciate how easy they make working with them - Thank you!

Review 62 (2024-10-18 - Rating: 5)
I have found all of the persons I have dealt with from Travis Crawford, to be very professional, and reliable. Whether it was for the hvac, water heater or plumbing. They arrived on time, every time and provided good communication throughout the process.I found Jesse, from plumbing, to be very conscientious, knowledgeable and dedicated to his craft.

Review 63 (2024-11-22 - Rating: 5)
Great service from Travis Crawford on two major projects this week! They replaced the full HVAC duct system in our attic and installed a new tankless water heater in our crawl space. Every estimator, installer and supervisor (too many to name) who came to the house (as well as Dillon, who provided guidance and estimates via phone) was professional, knowledgeable, efficient, and considerate. We have used Travis Crawford for HVAC for many years, but this was our first plumbing experience. Not only was the work well done on both projects, but also they provided multiple options/estimates and guidance on utility/tax rebates to make expensive projects more affordable. Were very pleased!

Review 64 (2024-11-14 - Rating: 5)
What a breath of fresh air having a service company in Charlotte, NC that genuinely cares for their clients. Thank you T.C HVAC & team. From Leslie’s (Inside Associate) joyful personality and punctual follow-up for the service expectations…to Zander’s (Service Tech) thorough work on our units, it was a 5 Star experience! After Zander worked hard on our units, (which included our crawl space and attic) he presented recommendations, in a professional manner. Zander provided a detailed report & maintenance options without hassling and pushing unnecessary repair recommendations. True Pro.What a great culture this company has inside and out. Real professionals do still exist! Thank you again Travis Crawford HVAC! Cheers

Review 65 (2024-12-19 - Rating: 5)
Service was excellent. Logan Bradshaw got out here at 8:30. I was told, from headquarters, it would take 6-7 hours to install a new system. Logan was done at 1:30. He does good work and he is fast. Nice to have a separate team that specializes on installation.

Review 66 (2024-09-10 - Rating: 5)
Employees are well trained and professional as well patient, polite, and kind.They worked nonstop for hours, made sure everything worked properly, cleaned up after themselves, and took time to explain how some of the new equipment works. We are grateful for what they did and highly recommend Travis Crawford Heating Cooling and Plumbing.

Review 67 (2024-08-28 - Rating: 5)
Had some duct and AC work done. I could not have asked for better service from first call to when they finished the job. Every time i was called or texted their dispatch was courteous and addressed my concerns. The team conducting the work were communicative and timely and were experts in their fields. I would HIGHLY recommend Travis Crawford for any or all of your AC and heating needs.

Review 68 (2024-08-03 - Rating: 5)
Josh is just a great technician with the mentality to get the situation handled.. You can tell he has a understanding the discomfort each client is dealing with. He really puts his heart in is work. Ive had the pleasure of working with Josh at a few of my homes. In an addition my best friends home as well. I highly recommend his service. As well the Travis Crawford company.

Review 69 (2024-07-18 - Rating: 5)
Everyone at Travis Crawford communicated in a timely manner. It was easy to get in touch with them by phone or text. Adam, the technician, who repaired my unit took the time to explain the process in a way that I could understand. Definitely recommend Travis Crawford!

Review 70 (2024-12-21 - Rating: 5)
Their quote was competitive, they did the work as scheduled and everything is up and running. They communicated with us well about the job and locked up when finished. Overall a great experience.

Review 71 (2024-07-02 - Rating: 5)
Travis Crawford was recommended to me by a realtor and I was super impressed by the level of service. It was easy to schedule maintenance and they communicated through-out the day of service so I knew exactly when they would arrive with plenty of time. My Technician, Rik Williams, was very personable and professional and knowledgeable. He did an excellent job cleaning my system, walking me through the maintenance he performed and recommending needed routine items. I have already recommended Travis Crawford and Rik to a friend.

Review 72 (2024-11-15 - Rating: 5)
I have had a wonderful experience every time I get service from Travis Crawford company. Zach and Will were awesome: polite. Professional and friendly! I highly recommend them!!

Review 73 (2024-12-26 - Rating: 5)
Replaced a hot water tank and recirculating pump. Our technician Justin was professional, personable, and knowledgeable. I highly recommend this company and him to any future customers.

Review 74 (2024-09-04 - Rating: 5)
It was a holiday weekend, as usual for me. My thermostat read 90 and I was melting.Rik Williams to the rescue. Had me up and running, gave me advice and the price was reasonable. This is a great company. On time, reasonable and honest.

Review 75 (2025-01-03 - Rating: 5)
Had an amazing experience with first Adam at a previous service, and now Alex, with this company. Excellent customer service. Tech was able to diagnose my problem and assist me immediately, after hours. Very happy before/during/after all of their work.Update - continue working with this company. Continually impressed. Recent tech edwin rodriguezUpdate update - still can’t quit singing praises. Got the pleasure of working with Justin (plumbing) and Rik for heating. Solved some existing problems and learned a lot about what we have in place. Super friendly guys! Never uncomfortable with these parties in my home.

Review 76 (2024-12-30 - Rating: 5)
Christian Lynch is not only Knowledgeable with great skills, but also very caring. Customer satisfaction is his first priority. He went extra steps above what he needed to do and finished his job with excellency!!!I highly recommend him to others!!Thank you Christian for your dedication and commitment service!!!

Review 77 (2024-08-01 - Rating: 5)
Jesse was extremely professional, quick and clean. He has been here to do plumbing work for me a few times and has done quality work. He is neat and cleaned up any mess that he made. Jesse is a great guy and made our house better by what he has done. I welcome Jesse back anytime I need plumbing work to be done. Thank you, and I look forward to doing business with Travis Crawford Plumbing and Heating, if need arrises.

Review 78 (2024-10-02 - Rating: 5)
Braxdon R., the service rep that handles the heating and AC side came out to my home and conducted the annual heating, AC assessment and inspection. He was right on point, extremely kind, professional and knowledgeable. Braxdon was very thorough and showed us exactly what was going on with our heating and AC system as well as what we should expect with the change of seasons. We both went up into the attic as well as around the side of my home and he walked me through the major components of my system. He took the time and educated my wife and I on our entire heating and AC system as well as recommended what services we should consider in the future so we can continue to have a well running and efficient heating/cooling system. Travis Crawford is a FIRST CLASS operation and would HIGHLY recommend them to any of my peers!

Review 79 (2024-10-18 - Rating: 5)
Jesse McPherson is the best. He is always polite, professional, honest, and able to identify and correct our plumbing issues. Were thankful we found Travis Crawford for our plumbing and hvac needs. Thank you, Jesse!

Review 80 (2024-09-26 - Rating: 5)
Top notch service! Rik was great! Very knowledgeable and professional. Making the switch to Travis Crawford for sure!!!...And the same for Edwin who came by to service our system. Both very thorough.(9/6/24)...James Marchant just came to do a plumbing inspection. Very thorough and professional. He gave me some great advice and took the time to explain my options and answer my questions.(9/26/24)...Zach Schanmier just came by to do our heating system inspection. He took the time to explain everything that he saw and gave me my options. No sales pressure....just educated me so that I can make an informed decision. I really like these guys!!

Review 81 (2024-07-26 - Rating: 5)
Max, our technician with Travis Crawford HVAC did a great job and was professional and polite. We needed a blower motor to be replaced. While the pricing wasn’t cheap, the company’s communication around scheduling, business processes to get the job done, and convenience of finding the part and installing it same day was appreciated. Air conditioning is working great now!

Review 82 (2024-11-14 - Rating: 5)
Travis Crawford Heating and Cooling is absolutely amazing! Everyone is professional, hard working and kind. I trust them with them my home. ❤️ Braxdon was a wonderful tech!

Review 83 (2024-09-17 - Rating: 5)
Edwin is always very thorough in his inspection and maintenance visits. He’s very personable and we enjoy talking with him. If you’re looking for a detail oriented person to handle your heating and AC needs, we recommend Edwin.

Review 84 (2024-12-23 - Rating: 5)
On time, pleasant, helpful, educational. All the best things you hope for when dealing with a plumbing issue. Thank you for a great experience.

Review 85 (2024-12-17 - Rating: 5)
Using Travis Crawford for HVAC was seamless for us. Leslie who took our request was so helpful asking the nature of our problem. While waiting recieved texts keeping us updated as to scheduling and arrival.Alex our tech arrived on time, and went right to it.he explained what the problem was, and taught us how to navigate the technology.Pricing is reasonable, and they will be our “go-to” HVAC co.

Review 86 (2024-11-30 - Rating: 5)
Alex was great. He was very friendly and professional. He explained everything in detail and was extremely thorough and efficient. Overall an excellent experience.

Review 87 (2024-08-30 - Rating: 5)
We called today because we had no a/c. Alex was here within a few hours and he did an awesome job. It was not an easy fix, but he was great at troubleshooting and finding the issues. Very professional and friendly. What a wonderful ambassador for your company!

Review 88 (2024-12-10 - Rating: 5)
Install crew was exceptional. Courteous and respectful to our home and family. Hard working and thorough on a project that took all day and into the evening.

Review 89 (2024-10-17 - Rating: 5)
Braxton arrived on time on a very cold morning.What was to be a 30 min. service call on our newHVAC system installed this past summer turned into 2.5 hours when he discovered a faulty breaker issue. Long story short, he located one and replaced it. Our system was running well without the new breaker, most companies would have let it run its course. Braxton went above & beyond to service us and maintain the incredible reputation Travis Crawford has earned. There was no charge for this visit. When you spend thousands of dollars on systems like ours, the service component is as important as the unit itself. Their service reputation is THE reason we chose Travis Crawford. If Braxton is a reflectionof your service team, you’re in great hands moving forward.

Review 90 (2024-10-13 - Rating: 5)
Service went very well, Irene took the time to show me how the process works. We are very pleased with the level of professionalism she provided. Great experience and very happy with the job she did.

Review 91 (2024-07-01 - Rating: 5)
I hardly ever give a review, but in this particular case it’s worth my time. My son’s AC wasn’t working properly and he called TC , not only did they answer promptly & courteous , but gave him a same day appointment. He and his wife couldn’t be home to greet the service Tec , but I was !If you have any problems with your heating or air , ask for Rik . He was knowledgeable and so pleasant. I was quickly put at ease .Travis Crawford , you have a great employee in Rik . Thank you for sending him !I couldn’t be happier with the experience.If I ever need your services, I will definitely call TC .Sad that my husband and I didn’t know this company back 2020 when we needed a whole new system.Thanks again !!

Review 92 (2024-12-13 - Rating: 5)
5 star experience from start to finish and competitive pricing too. Thank you, you have a great team in Dillon, Austin and the rest of the staff who helped with our HVAC replacement

Review 93 (2024-07-17 - Rating: 5)
Zack was awesome and very knowledgeable. Was very efficient and got our unit back up and running in no time. Will definitely use them again soon because were going to have to replace 2 units

Review 94 (2024-09-11 - Rating: 5)
Adam was great. Very knowledgeable, detail oriented and thorough. You can tell he takes pride in his work and has mastered his craft. Great 1st time experience with Travis Ceawford HC.

Review 95 (2024-12-26 - Rating: 5)
Travis Crawford Heating and Cooling &Plumbing do a fantastic job! Special thanks to James! He always goes above and beyond to provide exceptional customer service!

Review 96 (2024-11-05 - Rating: 5)
Very informative and helpful. Answered all my questions and concerns with no hesitation. First time dealing with the company and I will for sure continue to ask for their assistance in the future. Great customer service!

Review 97 (2024-10-22 - Rating: 5)
Rik was thorough servicing my heating units and was very professional. Travis Crawford HVAC has always done a good job for me. They arrive on time and have several financing options if you do need to replace your system.

Review 98 (2024-07-08 - Rating: 5)
I had Zach S. Come out to the house for a service and he did a great job. Very knowledgeable and broke everything down so I know what to prepare for in the future. Didnt feel like he was trying to push me into getting a knew unit like some other companies. Truly felt like he had my best interest. Would highly recommend 10/10

Review 99 (2024-11-14 - Rating: 5)
Our Tech, Josh did a great job for us.Travis Crawford heating cooling and plumbing is a top notch HVAC!!

Review 100 (2024-08-08 - Rating: 5)
I could literally write a book about the exceptional service and work Travis has provided for my home over the past month or so. Starting with a new HVAC system, a new hot water heater, and bc there was an existing gas leak (through no fault of Travis’) a new gas line being ran throughout. It has been a very tough summer to say the least, but Travis has made this process as easy and helpful as possible. I’m so happy and grateful my property manager referred them! For as long as I have my rental property in the QC, I will trust them with any work that needs to be done. THANK YOU!

Review 101 (2024-11-07 - Rating: 5)
Had a 6 month service done today on my gas furnace. Josh was excellent , on time and very knowledgeable. Ive used Travis Crawford twice and so far ,5 star service

Review 102 (2024-12-20 - Rating: 5)
Justin was great. He was able to find our leak right away and get it fixed. Will definitely use them again.

Review 103 (2024-12-16 - Rating: 5)
I had an issue after the last service call and Alex Fowell was sent over. Of course, Ill know better after my next electric bill comes in, but Alex was excellent; very friendly, knowledgeable and made some adjustments that should resolve the issue I had. 10 stars!

Review 104 (2024-09-07 - Rating: 5)
From the initiation and communication to Michael Salera and his team coming out for an emergency hot water heater replacement - very professional and thorough. Completed the work very timely. Highly recommended.

Review 105 (2024-07-08 - Rating: 5)
The service provided by the Travis Crawford team was outstanding. They truly are customer focused. They did a thorough job, especially paying attention to the small details. I highly recommend them for your plumbing needs.

Review 106 (2024-07-13 - Rating: 5)
We switched to Travis Crawford HVAC service company after 20+ yrs with a big brand name Charlotte company. The best decision made, but wish we had switched long ago. Excellent customer service, very responsive, quality workmanship, excellent follow-up and reasonable pricing. Max K. has been our service tech and is very competent, friendly, and professional.

Review 107 (2024-09-30 - Rating: 5)
Travis Crawford provided great service this year with AC yearly maintenance earlier this summer with Irene, and plumbing check with Ron. Thank you for great service when calling or emailing and texting also! Great hvac expertise!

Review 108 (2024-11-15 - Rating: 5)
Christian Lynch was my service guy today very polite very professional. Showed me pictures of my furnace and what he did today. He share with me some thing I might need to add to my furnace to help with dust. No pressure show me pictures of it and the cost.

Review 109 (2024-12-18 - Rating: 5)
Adam from Travis Crawford arrived on time and checked our furnace for safety, etc. Made some helpful recommendations which we are considering for the future. Was patient and friendly!

Review 110 (2024-08-11 - Rating: 5)
Every single Aspect of my experience was FLAWLESS! Crissy handled the phone call with care and concern of my issue, Jesse was VERY responsive and knowledgeable about how to fix my issue regarding a leak. Josh Mason came out and immediately found my issue with my HVAC, Logan and Joey were dispatched out THE NEXT DAY to resolve the issues that were found! The installers were in and out within an HOUR!! This is not a Take advantage of you Company, Jesse found that my sink didnt have a 2 inch portion of caulking around it! HOW MUCH MORE HONEST CAN YOU GET!?!?!?!? I WOULD GIVE 10 STARS IF I COULD!

Review 111 (2024-12-04 - Rating: 5)
Braxdon was excellent! Showed up on time, was very informative, and checked on another issue I was having with my unit. I greatly appreciate Braxdon’s knowledge and professionalism in the HVAC field.

Review 112 (2024-12-21 - Rating: 5)
Jaron was professional, knowledgeable and delivered great customer service! He’s was very patient with me. I’m glad I called Travis Crawford HVAC!!

Review 113 (2024-10-24 - Rating: 5)
Edwin was a true top notch worker! Explained everything that a Senior could under stand! I only want him to work on my Air/Heat system! Thank u for service!!!

Review 114 (2024-07-15 - Rating: 5)
Travis Crawford is the best! The technicians are knowledgeable and complete a complete assessment of the issues at hand. A.B. completed the evaluation and started the repair process. I also appreciated his kindness to us and our dogs.

Review 115 (2024-12-26 - Rating: 5)
Their service matches their commercials, which is wonderful. Polite, knowledgeable, fair, and responsive. Highly recommend.

Review 116 (2024-11-07 - Rating: 5)
Great and very courteous service from all team members of the organization. We had a water heater replaced in a very tight and awkward upstairs location. Did a great job.

Review 117 (2024-08-16 - Rating: 5)
I went with TC after the competitor charged me 1200 and my unit went kaput 15 days later. The diagnostic performed by the gents was super thorough. I feel way more informed about my options now

Review 118 (2021-05-19 - Rating: 5)
I have used Travis Crawford for over 10 years now and his team never disappoints. They are always responsive, professional, and give honest advice when it comes to things that are needed now versus a recommendation for later down the road.

Review 119 (2024-11-14 - Rating: 5)
Josh Mason was a pleasure to work with. Super professional, courteous, and attentive. Overall, a very enjoyable interaction.

Review 120 (2024-12-20 - Rating: 5)
TC HVAC has been our go to for years! Our service with Adam was wonderful. Five star service every time.

Review 121 (2024-08-22 - Rating: 5)
Showed my plumber Chris the problems with the sink faucet and toilet draining. He went and got the parts needed and did a great job and reviewed everything with me. Keep up the good work Travis Crawford HVAC and Plumbing. 5 starts for Chris also.

Review 122 (2024-09-10 - Rating: 5)
Rik was VERY knowledgeable and provided excellent customer service. His explanations were understandable. Im glad I decided to call Travis Crawford for service.

Review 123 (2024-10-22 - Rating: 5)
Jesse was very thorough & very helpful in explaining what he was doing & what needs to be done. He’s got me functioning & will be back tomorrow to make a very important repair.

Review 124 (2024-08-15 - Rating: 5)
The team at Travis Crawford have gone above and beyond to get my house back together after the basement flooded from an electrical failure on a sump pump during a storm. HVAC unit replacement and upgrading to a tankless water system has been as easy of a process as possible and their documentation of the damage has been incredibly helpful for our insurance adjuster.

Review 125 (2024-08-28 - Rating: 5)
I called Travis Crawford’s company on a Sunday and a technician was at our home and Denver North Carolina that same day! Josh with Travis Crawford was extremely professional, very helpful and was able to take care of the issue we were experiencing! I’ve said it before and I’ll say it again, I very highly recommend Travis Crawford’s company!

Review 126 (2024-12-23 - Rating: 5)
Great service and Chris did a great job with my tankless flush and answered all my questions.

Review 127 (2024-10-24 - Rating: 5)
Great, quality and fast install of hot water tank. Michael is extremely professional and friendly as was everyone else doing install. Very pleased!

Review 128 (2024-11-01 - Rating: 5)
Great Service. Technician Edwin Ramirez was spot on fantastic. Company and Mr. Ramirez live up to the companies commercials. Looking forward to the spring service.

Review 129 (2024-10-28 - Rating: 5)
Rik was the best! Very professional, good personality, neatly dressed. It was a pleasure having him do the maintenance and I hope I can request him for my next maintenance call in the Spring. Thank you Travis Crawford for having such great employees!

Review 130 (2024-06-29 - Rating: 5)
I cannot rave enough about Rik Williams! He has gone above and beyond for my wife and I fixing our AC unit. Not only has he taken the time necessary to troubleshoot the issues he has helped educate me along the way, so that I can understand what the builders of my home did wrong / what was breaking down in the first place. Rik’s personality and people skills are what makes this place so great! I will say the pricing at Travis Crawford is expensive, but that’s out of Rik’s control! Thank you Rik!

Review 131 (2024-09-01 - Rating: 5)
These guys are always 5 stars!! We have used them for one year and recently for an emergency and they are always top not h! The professionalism, kindness and skill is beyond any company I have ever used!!

Review 132 (2024-04-11 - Rating: 5)
This will be hopefully the first of two reviews for this company. Did an online inquiry for a broken water heater. Got a. Immediate response from Leslie, who is the type of person I would love to hire and have on my team. Her level of professionalism and personality made a difficult time in my life very relaxing. For those few moments, she reassured me that everything would be made perfect. While her job may be typical, the way she went about it was not. It was absolutely perfect. She was the sunshine to a stormy day. I was offered immediate service or whenever it was convenient for me. That really went a long way and I appreciate it. If the company is anyway like she is, then I will be working with them for a long time. Thank you Leslie

Review 133 (2024-10-17 - Rating: 5)
HVAC Technician, Irene did a wonderful job getting our Heating system ready for cooler weather. All safety checks were performed and she cleaned condenser and plenum to ensure clean air supply for the house. She did a great job explaining all steps!

Review 134 (2024-06-17 - Rating: 5)
Rick is a great tech and very personable. My only problem with this whole experience was the fact that Rick was here for our annual air conditioning check up and the very next day my wife turned on the cooling system the kick starter blows. Thank goodness the kick starter was under warranty as it had just been replaced less than a year ago. I am having a hard time understanding why that component would fail in less than a year and what could have caused it. Plus the fact that I still have to pay over $170 to have Rick come back out to replace it.

Review 135 (2024-11-20 - Rating: 5)
Rik from Travis Crawford inspected my furnace and changed the filter for me. He was quick, efficient, and clearly explained any potential areas of concern . Thank you Rik and Travis Crawford for your excellent service.

Review 136 (2024-07-31 - Rating: 5)
Christian is one of the most knowledgeable, honest home technicians we have ever worked with. Very helpful in explaining a problem, looking out for you as a customer, and being friendly. We will go nowhere else for our hvac needs

Review 137 (2024-09-05 - Rating: 5)
Irene is a rock star and took great care of our HVAC system. She cleaned and repaired our issue and showed us what she was going every step of the way.

Review 138 (2024-07-23 - Rating: 5)
Fabulous! Exceptional because they know what they are doing and do it efficiently. I love that they introduce the staff by text on who will be coming to the house. Loved Michael, Ricardo, and Miles who installed the hot water tank.

Review 139 (2024-07-05 - Rating: 5)
I am so pleased with Travis Crawford’s service. I called for service for my AC this morning, and Max was there by lunchtime. I have a cooling house. Max was so polite, professional, and knowledgeable! Top Notch service every time. Thank you!!!

Review 140 (2024-09-30 - Rating: 5)
James was very professional and was able to quickly assess my plumbing needs and provide me with a quote. Highly recommended!

Review 141 (2024-09-24 - Rating: 5)
Zach did an amazing job checking out my system and identifying ways we could make our home healthier and more efficient. His explanation was clear, through, and respectful.

Review 142 (2024-07-02 - Rating: 5)
We were glad to get a person with 15 or more years of experience. Zach work ethic speaks for itself. He represents Travis Crawford well. Thanks for coming out and checking our system. Much Appreciated.

Review 143 (2024-04-05 - Rating: 5)
Kyle and Ricardo came out to install our water heater and did a phenomenal job! We also had a crew install new HVAC units. Everyone from TC was professional and pleasant to work with. The customer service was great throughout the process. Dillon and Max were also helpful in answering our questions and meeting our needs! Would recommend TC to anyone who asks!

Review 144 (2024-06-27 - Rating: 5)
We have used Travis Crawford for our HVAC needs at two homes. They are simply the best. The best customer service in the city, with knowledgeable people and fair pricing. Do not waste your time or money considering anyone else. Charlotte is fortunate to have Travis Crawford HVAC and plumbing.

Review 145 (2024-07-19 - Rating: 4)
Max Kersbergen ( From Travis Crawford Air Condition Co) he did a great service 😊 !!! My air conditioning wasn’t working correctly and was 2004 old unit so he cleaned up well and now is working very well I think we will call him again in 6 months for tune up thanks Max you we’re Proffesional Knowledgeable and helpful Gracias thanks again . Judith

Review 146 (2024-09-10 - Rating: 5)
Amazing service. I’ve been a customer over a year now. I recently had some questions and an issue. They were out to fix it within 12 hours of the call! Thanks!

Review 147 (2024-10-31 - Rating: 5)
Very knowledgeable personnel from the people who answer the phone to the people who maintain, repair and install. Detailed pictures were taken today of my systems and shown to me. We have been using Travis Crawford for over 20 years. This is a very well run company.

Review 148 (2024-11-05 - Rating: 5)
Best customer service and best technicians we have ever had. There is not one thing negative to say about this company. Thank you for putting your customers first!

Review 149 (2024-04-15 - Rating: 5)
Travis Crawford Heating, Cooling, and Plumbing Company has truly been a game-changer since we moved to Charlotte, NC! Their world-class team delivers service thats second to none. From heating to cooling and plumbing needs, they handle it all with unmatched expertise and professionalism. What truly sets them apart is their unwavering commitment to customer satisfaction. Always pleasant and incredibly responsive, they make every interaction a breeze. With Travis Crawford, youre not just getting a service provider, youre gaining a trusted partner in home comfort.

Review 150 (2024-07-20 - Rating: 5)
Called when A/C went out on a 98• day, service tech was here in a couple of hours. Even with the high temperatures and odd hours the service tech was in a very good mood and very polite. I am pleased with there service and will be a customer .

Review 151 (2024-07-08 - Rating: 5)
We enjoyed meeting our technician, Rik. He was very patient, helpful and informative helping us understand how to best run our systems efficiently. We are happy to be working with Travis Crawford HVAC.

Review 152 (2024-09-07 - Rating: 5)
The Travis Crawford team did a great job installing our new system. Both upstairs and downstairs. Thank you!

Review 153 (2024-08-01 - Rating: 5)
Ron did a great job explaining the issue and steps toward resolve. He also provided me with recommendations for some additional needs that I had. He was kind and efficient.

Review 154 (2024-01-05 - Rating: 5)
We used Travis Crawford for plumbing on the renovation of our newly purchased home. They replaced 3 toilets, installed a tankless water heater and a new bathtub. When we experienced a minor issue with the tub drain they came out quickly and adjusted it. And when one of our toilets had a small issue they came out again and fixed it promptly. No charge since they have a 2 year guarantee which is awesome. Also their office customer service is amazing and our plumber Charles Brantley was wonderful and just such a nice guy! Highly recommend this company!

Review 155 (2024-11-13 - Rating: 5)
Travis Crawford Plumbing repaired broken toilet mount. Scheduling process went great and JC Fixed the problem and left the bathroom clean!

Review 156 (2024-12-10 - Rating: 5)
Great service. They were able to send someone out to fix a leaking pipe same day

Review 157 (2024-03-29 - Rating: 5)
Dylan and Max were awesome. Professional and really took the time to explain everything. Not pushy at all which was really appreciated. When we replace our system it will be with Travis Crawford and it will be the second time weve used them (Travis installed a replacement AC unit around 2013 for us at another home). I definitely recommend them.

Review 158 (2024-08-30 - Rating: 5)
Our technician Christian came to complete our maintenance and was able to find out the issue we were having with our hvac unit. He explained what the issue was and was able to fix.

Review 159 (2024-08-25 - Rating: 5)
Second year using Travis Crawford for my maintenance, Technician Russ B was phenomenal. He took his time and was so professional and thorough. I am so happy with Travis Crawford, from installation and maintenance, I highly recommend Travis Crawford.

Review 160 (2024-09-19 - Rating: 5)
UPDATE: 9/19/24 A very long story made short, was dealing with a glitch after installation of a new HVAC part. Multiple calls, multiple days, multiple visits by a tech. Every. Single. Person. was kind, helpful, even apologetic for malfunctions that were not their fault. But they stayed after it until they figured it out and fixed it once and for all. No extra charges, seemed always glad to show up and help. They are amazing! They have my business forever!UPDATE: 6/4/24 Ditto, ditto, ditto! They are still the best!UPDATE: 2/26/24 Travis Crawford has provided service and repairs for my heating/cooling/ plumbing systems for five years now. Their personnel are always kind, friendly, helpful, professional, and very knowledgeable. But its the kindness that stands out - we need more companies like this! I cant say enough good things about them!!!!4/20/22: Travis Crawford Heating Cooling & Plumbing came highly recommended by a long time Charlotte resident and retired realtor. I have been using their services for over a year, and have never been disappointed. The service people are wonderful, professional, and efficient. I intend to keep using their services to maintain the new unit.

Review 161 (2024-11-08 - Rating: 5)
Always the best experience and excellent customer service. From phone calls to technicians. So glad we chose TC!

Review 162 (2024-08-09 - Rating: 5)
Can always count on Travis Crawford for prompt, courteous service. Communication is always great and technician always takes time to explain the problem.

Review 163 (2024-11-18 - Rating: 5)
Braxton was very professional and knowledgeable, will continue to use your services when needed.

Review 164 (2024-11-11 - Rating: 5)
Many thanks to the Travis Crawford HVAC Company for providing a service technician and her supervisor who were top notch workers. Irene Alvarado is not only personality plus but an incredibly talented technician in her field. She serviced our three units, did her diagnostics, provided pictures, and made suggestions. She is detailed oriented and utilized the many tools in her well stocked case to do tests I’ve not seen any other company’s workers do. Seth, her supervisor was low key, supportive, and recognized Irene’s talents. I am beyond grateful that finally I have discovered a company with well qualified HVAC workers that I now trust to work at my house.

Review 165 (2024-06-14 - Rating: 5)
Have used them for a couple of years now and have had the same tech, Josh multiple times. I’ve had some problems with my system but Travis Crawford is keeping it runnng. Really like the continuity because my wife is the one who is home most of the time when they come. Tell Josh Milo sends his best!Very satisfied with everything about Travis Crawford HVAC and plumbing.

Review 166 (2024-11-21 - Rating: 5)
Zach was super helpful and diligent! Our home’s unit is difficult to get to and work with but he did it with a smile!

Review 167 (2024-08-30 - Rating: 5)
The guys did outstanding got job. Thats why I use Travis Crawford.They send me nothing but the best.Thank you, Travis Crawford, heating cooling and plumbing.

Review 168 (2024-07-06 - Rating: 5)
This is the most amazing company to use! They came out within a couple hours of me calling and fix my problem within an hour. Thank you so much, Joshua. I would recommend you and your company to anyone who asked.

Review 169 (2024-12-10 - Rating: 5)
Alex F. is a gem of a technician at Travis Crawford. Friendly, honest, and well-spoken.

Review 170 (2023-07-14 - Rating: 5)
Installation went well and they brought a very professional team out to do the work.I noticed some issues with not cooling properly about a month later. They sent someone out free of charge and replaced a faulty defrost board. Everything seems to be working perfectly now.

Review 171 (2024-12-03 - Rating: 5)
Timely, professional and personable. James fixed our plumbing issues immediately! 5/5 stars!!!!

Review 172 (2024-02-10 - Rating: 5)
I’ve done multiple business deals with Travis. He has excellent customer service. I will definitely be going back. I enjoyed my experience with his team. I recommend Travis Crawford and his team for any HVAC concerns. I would give 10 stars if I could.

Review 173 (2024-10-23 - Rating: 5)
Travis Crawford’s HVAC team has been a very responsive and experienced service provider for our heating & cooling needs.

Review 174 (2024-10-03 - Rating: 5)
Chris was professional and offered suggestions without being alarmist or pushy. Also my 4 year old son was being playful and he went along with it!

Review 175 (2024-11-04 - Rating: 4)
Any time I called Travis Crawford for my HVAC needs they are timely, helpful, understanding, and professional! Definitely would recommend them.

Review 176 (2024-12-27 - Rating: 5)
Chris was prompt, knowledgeable and courteous.I would call on him again.

Review 177 (2024-06-19 - Rating: 5)
Christian is polite, respectful and knowledgeable. He also took the time to explain what was being done and answered all my questions in a way I could understand. Professional service from start to finish!

Review 178 (2024-10-05 - Rating: 5)
Travis Crawfords team was fair with price, prompt and on schedule, and overall just wonderful people.

Review 179 (2024-11-15 - Rating: 5)
James was kind and knowledgeable and answered all my questions with honest advice. He was quick and left no mess behind!

Review 180 (2024-05-21 - Rating: 5)
Irene and Alex are amazing technicians very honest and got our cooling concerns diagnosed and fixed in a timely manner. Thank you Travis Crawford team for helping us book a same day appointment so we could get our concerns fixed!

Review 181 (2024-09-15 - Rating: 5)
Adam was prompt, thorough, friendly and he took time to help us with questions we had related to the thermostat.

Review 182 (2024-11-12 - Rating: 5)
Excellent service. Great customer experience. Highly recommended. Look forward to working with them again.

Review 183 (2024-09-14 - Rating: 5)
Had a major plumbing clog spring up. Travis Crawford had someone out within a day.. They never disappoint. Chris was very knowledgable was able to solve my problem and was outstanding. Amazing service

Review 184 (2024-09-24 - Rating: 5)
Alex is great! Very kind and helpful in his work. Looking forward to his next visit. Thanks Alex!

Review 185 (2024-11-15 - Rating: 5)
Jaren did a great job. Always courteous and professional. We appreciate his help

Review 186 (2023-10-10 - Rating: 5)
Working with Travis Crawford and his employee has been one of the best experiences that I have had as a home owner. Everyone is friendly, professional and they are excellent communicators. They take the time to answer all of my questions about the project and gave me a fair quote for the project along with great financing options. The work crew was awesome and completed the job in no time. I am absolutely blown away with how smoothly this whole project went. The people there really do care about the work they do and I am already telling other people around me about my experience. I am glad that I choose Travis Crawford to complete my HVAC project, and I would highly recommend this company to anyone looking for a solid company to work on any of their HVAC or plumbing concerns!

Review 187 (2024-09-26 - Rating: 5)
Really great experience. Thorough review of our system and with visuals and explanations that I could understand and make a decision I felt good with.

Review 188 (2024-09-04 - Rating: 5)
Zach was on-time, very friendly, very competent, and communicated quite well what he was doing throughout the procedure.

Review 189 (2024-11-18 - Rating: 5)
Friendly, prompt service as usual. I really appreciate the team at Travis Crawford!

Review 190 (2024-03-30 - Rating: 5)
We were very pleased with the level of service from Travis Crawford Heating Cooling & Plumbing. We needed to have part of the original ductwork in our 33-year-old home replaced as our regular HVAC professional does not handle ductwork. We spoke to a few different companies and got quotes. Travis Crawford offered us the best value but we also cant imagine anyone doing a better job. Everyone was very courteous and extremely conscientious.