Morris-Jenkins

Photo of Morris-Jenkins

Located in Charlotte, North Carolina

Address: 13725 S Ridge Dr, Charlotte, NC 28273, United States

Phone: +1 980-366-2267

Rating: 4.9

Services

  • Identifies as veteran-owned
  • On-site services
  • Online estimates
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Contractor
  • Electrician
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • Hot water system supplier
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-11-20 - Rating: 5)

    We got a new heating and cooling system installed today by Paul and Brant, and the service was exceptional. Before installation, they made sure to lay out sheets to protect our carpet and stairs. After the installation was done, Paul went on to show my husband and I how to install the app for our thermostats. He walked us through each step, and made sure we set it up correctly on our phones, and answered all questions we had. Overall, we are very pleased, and will definitely continue to use Morris Jenkins in the future.

  • Review 2 (2024-12-30 - Rating: 5)

    Andrew carpenter was amazing. He was very knowledgeable and very patient with me. Thank you so much Andrew for helping me clean out my Seward line of these damn tree roots..

  • Review 3 (2025-01-07 - Rating: 5)

    My experience with Morris-Jenkins was top notch. Willie was lead and the apprentices that assisted him were all professional. Everyone introduced themselves and gave detailed information about all the services that would be provided. They each took very careful steps not to make a mess of things due to the soggy and wet conditions. Willie is a friendly employee and does a great job. You can tell he is seasoned and very knowledgeable. When my wife and I decided to have the tankless water heater installed, we were somewhat hesitate because of the price point, but we both now feel that it is worth the investment. Now, I must cut this review short because its time to go take a warm shower. 🙂

  • Review 4 (2024-12-30 - Rating: 5)

    Awesome experience with Morris Jenkins. Our technician (Ed) was a true professional from start to finish. He kept us informed throughout the process. Very knowledgeable & detail oriented. He was friendly and courteous the entire time. Would highly recommend Morris Jenkins & especially (Ed) to anyone in need of plumbing services.

  • Review 5 (2025-01-04 - Rating: 5)

    Ed was wonderful, He explained all of my options and advised thoroughly on each option. He was super kind and caring with my Sons being interested. He also called ahead to offer an earlier time and it worked out great. Everything was fixed within an hour and solved all my water pressure issues including dripping faucets. Morris Jenkins seems to employ the best or trains them to be the best. Thank you to Ed and Mr. Jenkins for paving the Way. God bless.

  • Review 6 (2025-01-04 - Rating: 5)

    Travis was absolutely wonderful! He gave a courtesy call before arriving and his picture was emailed ahead as well. Once he arrived he allowed me to explain my concerns and got to work immediately to try and resolve the issue. Everything was explained as far as what was being checked and why so I understood. He was able to resolve the issue and get me all set. Very grateful for the service I received!

  • Review 7 (2024-10-04 - Rating: 5)

    Many thanks to Christine at Morris-Jenkins and the company too! I called and Morris- Jenkins responded immediately. Christine was at the house in an hour! The water was leaking under the kitchen sink. Christine checked out everything including the crawl space. She gave me 3 different options to fix the leak. Once we decided she replaced the corroded Y joint and metal pipes. She put on a new plastic trap and a new garbage disposal. Also a new faucet with a sprayer and a soap dispenser. She was professional, polite and competent. Thanks so much!

  • Review 8 (2025-01-04 - Rating: 5)

    I can’t thank Tyler and the Morris Jenkins team enough for their amazing service! Once it was determined that I needed a new furnace, the installation was completed in just a few short hours. With the weather being unseasonably cold, I really appreciated how quickly they moved to ensure I wasn’t without heat. Tyler was professional, patient, and thorough—he even helped me set up the app and walked me through the thermostat setup. Truly top-notch service from start to finish! Highly recommend!

  • Review 9 (2024-11-14 - Rating: 5)

    The experience was phenomenal!! Had both an AC and furnace installed. All the guys Josiah, George, Levi, Rob and Eric were all very professional, friendly and respective of our home. They made sure we were comfortable with our new system before leaving. The job was completed in one day, they cleaned up couldn’t even tell they had been here. The system was installed the day after we signed the contract. Don our salesperson was very knowledgeable and recommended how to fix the issues we have been living with for many years, didn’t try to over sell… amazing experience all the way around.Would recommend Morris Jenkins to anyone!!!Thank you for such great service

  • Review 10 (2024-12-04 - Rating: 5)

    We have used Morris Jenkins in the past and did not hesitate to contact them for an issue on a completely separate unit. A service tech was immediately dispatched, and the following day we had a complete replacement/install of a new AC and Furnace. The installation team was exceptional, even though they were working in 30 degree temps! They were very friendly and personable and you can tell they take pride in their work. Very professional service. Would highly recommend!

  • Review 11 (2024-12-11 - Rating: 5)

    Will was absolutely phenomenal! He left an amazing experience with me that Ill never forget! His professionalism was out of this world, and the positive energy he provided was a plus. Wills dedication and passion for what he does really shined through. I am very pleased with the service I received, and recommend Morris Jenkins to anyone! Oh yeah. If I could give Will a grade for his overall work and performance, it be an A+ across the board. Dont stop what youre doing Will!

  • Review 12 (2025-01-08 - Rating: 5)

    Recently, Collin at Morris-Jenkins performed maintenance on our heating and cooling unit.Collin was exceptionally personable and informative about the findings of the inspection. He demonstrated great patience and understanding as we explained our lack of knowledge about the specific type of unit we have. He took the time to explain the details in a manner that we could comprehend. He consistently ensured that we fully understood the information and had the necessary knowledge to make informed decisions about proactive steps to prolong the lifespan of our heating and cooling system. We highly value this exceptional service and commend Morris-Jenkins for their customer-centric approach. Thank you again for your attention to this matter.

  • Review 13 (2025-01-04 - Rating: 5)

    Willie and Avery were very professional it started with their timely arrival, they reviewed the job they would be performing for us and kept us abreast of the progress throughout the day. They also protected our carpeting and other property. They were pleasant and extremely friendly. I look forward to working with Morris Jenkins for a long time to come. Thank you!

  • Review 14 (2025-01-05 - Rating: 5)

    Josiah and Brandon were my techs/heat pump installers. They were friendly, cordial but especially, professional. Very professional. They called to confirmed the appointment and communicated every step of the process. Their work quality was impeccable. Work area was cleaned before they left. Work was completed within the estimated time. Very satisfied. Would give them 10 stars if I could.

  • Review 15 (2024-10-07 - Rating: 5)

    Will from Morris Jenkins arrived at our home in exactly time given for our appointment. Such a knowledgeable, friendly guy and quickly diagnosed our garbage disposal problem. Throughout the repair time, Will kept work space clean. After installation, he gave us quick easy demonstration of how to use and care for our disposal. Kitchen was left spotless! We will request using the company and this employee for future needs!

  • Review 16 (2025-01-05 - Rating: 5)

    I called Morris-Jenkins about an hour after they opened for an emergency repair/replacement. I got the 1st immediate appointment, and Shane came to my house about my water heater breaking. He found the problem, and gave me options on a new water heater(I already knew I was going to get a new one from here). Not only did he make sure all the water was removed from location the heater was in(in my childs bedroom closet), he removed the old water heater, waited for the new one to be delivered, and installed the new one. He answered all questions I had after install as well. He spent at least 6 hours at my house on a Saturday. Now that is a man who not only is good at his job, but loves his job too.

  • Review 17 (2024-12-21 - Rating: 5)

    We had an excellent experience with Josh, Chris, and Justice during our furnace installation. They were courteous, professional, and took the time to answer all of our questions. They made the entire process smooth and stress-free. Highly recommend their services!

  • Review 18 (2025-01-09 - Rating: 5)

    James our repair person was very professional and did a thorough check of our hot water heater. He explained clearly what he was going to do, cleaned up the garage area and then went over the options we had for him to complete. We now have hot water again. Thankful for hot water on these cold winter days ! I would recommend him for others.

  • Review 19 (2024-12-27 - Rating: 5)

    Jason was polite, thorough, and fast! He explained everything to us and we ended up choosing a subscription that was right for our family and home! He was extremely clean and placed everything back under our sink! We were so impressed with the service we received during this holiday week.

  • Review 20 (2024-08-15 - Rating: 5)

    Our installers for our Gas Water Heater were professional and courteous. Information provided before and during the install was immensely important.

  • Review 21 (2025-01-06 - Rating: 5)

    Tyler and the Morris Jenkins crew were absolutely awesome. So friendly and easy to work with. Couldn’t have been more respectful and made sure to do a thorough job while not making any mess in the house. Highly recommend these guys, true professionals.

  • Review 22 (2024-10-11 - Rating: 5)

    One of the WORST issues we have dealt with as first time homeowners. A hot line busted in the crawl space and damaged duct work and also created moisture problems that are still getting resolved. But we got taken care of. My husband works at Morris-Jenkins and he is always talking about the level of service they provide. It is one thing to hear it from him and it is another to see it with my own eyes. We were in panic mode and Donald and Chase came out and assessed and built packages with us that resolved our needs. Then followed up by a few install crews. It was a party at our house. 8 MJ trucks later and we have our current issues resolved for HVAC and plumbing. Joey and the HVAC crew, Will and Matt for our plumbing, and the electrician all took total care of us above and beyond the call to action. These are people you can trust! My husband had to go to work but they coordinated and made sure we were up to speed during the process. They were friendly and even our little one was happy the whole time with every single member of the team. I knew this was a good company from my husband but now I KNOW this is an AMAZING company. They truly make it easy. Thank you MJ!

  • Review 23 (2024-12-31 - Rating: 5)

    I called Morris Jenkins at 7:50 AM and they had an individual there by 8:30 to repair a toiletBenjamin was very pleasant, friendly and knowledgeable.He performed the work at a reasonable price and finished up earlier than estimated.It’s unfortunate that all companies don’t take care of the customers like these guys do!

  • Review 24 (2024-08-14 - Rating: 5)

    Our water heater was leaking water from the over flow pipe, not much water so no an emergency. Morris Jenkins still had the service man here in less than 24 hours. Mac was very polite. He clearly explained our options and the cost for each. He replaced the overflow pressure tank on the top of the water heater. The parts he needed were on his truck so there was no delay in the repair. He cleaned up the garage and completed the repair without any drama.

  • Review 25 (2025-01-02 - Rating: 5)

    Jacob arrived in time and communicated clearly of the plumbing issues. He was friendly and yet very professional and knowledgeable. He was quick to figure out the problem and even quicker to fix it. I highly recommend Morris-Jenkins as nobody else gets to you faster than them in the time of your need.

  • Review 26 (2024-11-05 - Rating: 5)

    Caleb was an absolute pleasure to have in our home. Extremely knowledgeable, professional, and so friendly - he went into our crawl space, diagnosed our potential issue, shared about what he was doing the entire time during the process, and even double checked the sink in the same powder room where he was able to flush through a small block and make that whole bathroom feel like brand new. He ran cabling down the toilet, flushed the leak and now the toilet is working better than ever.This was an excellent experience and I would recommend him to any and everybody. Honestly one of the best experiences with a tradesman I’ve ever had.

  • Review 27 (2025-01-06 - Rating: 5)

    We had 2 complicated issues in the last 6 months on our older HVAC Inverter system and Morris Jenkins worked tirelessly to fix our system each time. Unfortunately we had to call them for another unrelated issue just 1 month later. Mike showed up a few hours after we called on Friday, which we greatly appreciated as the temperature was dropping and our heater was struggling to keep our home warm. After assessing the issues and presenting us with the option of costly repairs or a new system, we opted to replace the older Inverter HVAC system with a new one. Mike was great providing his assessment and presenting options in clear and understandable terms. Jake came by shortly after on Friday evening to discuss new system options and arrange the install the very next day! He was also great to work with and we left feeling great about our decision on the new system. Their installation team showed up the next morning on Saturday and we had our unit installed and working perfectly by 4 pm! The team did a great job! They were professional, respectful, and I could tell took pride in what they do. I wish I remembered their names to give them a shout out, but we had very little interaction with them until the very end when we were being trained on the new panel. They worked independently and nonstop until the job was done. We are so thankful to each of these men. Our house is warm and cozy with the below freezing temperatures outside. And the system is quiet and efficient! I highly recommend Morris Jenkins.

  • Review 28 (2025-01-04 - Rating: 5)

    Noah Kammerdiener was awesome! He made sure I understood every detail and what my options were but did not try to sway me in any direction. He was efficient, worked quickly, and made sure I was completely satisfied with his work before leaving. He has a great customer-oriented personality and a wicked sense of humor, which helps when you’re having to spend money unexpectedly.

  • Review 29 (2025-01-07 - Rating: 5)

    Christine was extremely friendly and helpful. She made sure our drains were clear, helped us understand why various problems could happen, and gave us some advice on how to take care of our plumbing and septic tank. She was also a very pleasant person to speak with 😁

  • Review 30 (2024-12-15 - Rating: 5)

    My wife and I worked with Morris Jenkins to get a plumbing issue solved. Taylor was the tech that answered our call. Last week he jetted the pipes and made sure all blockages were removed. He was extremely professional and awesome to work with. He also cleaned up after his work which I absolutely appreciated. I had lots of questions and Taylor took the time to make sure he answered every single one. He also provided a few recommendations related to maintenance plumbing.Today Taylor made a return trip as our plumbing saga continued. He was able to confirm that everything under the house was working properly and gave us steps to call the city to get the issue resolved. He was very transparent about everything and made sure we were satisfied with his work before he left.I highly recommend this company to anyone with any plumbing issues. If we have additional issues, we will only be calling Morris Jenkins to fix it.

  • Review 31 (2024-12-06 - Rating: 5)

    I recently had the pleasure of working with Morris Jenkins to fix my heating system, and I couldnt be happier with the experience. Mat came out today and not only solved the issue but also took the time to explain everything in detail. His knowledge and professionalism were impressive.Mat patiently answered all my questions and provided valuable information about maintaining my heating system. I really appreciated his thoroughness and the way he ensured I understood the repairs being made.I highly recommend Morris Jenkins for any heating issues. Their commitment to customer service and expertise truly sets them apart!

  • Review 32 (2025-01-04 - Rating: 5)

    Chris was very professional. He arrived on time and was very polite. Chris was knowledgeable while troubleshooting problems with my heating system. He was very diligent and figuring out the problem that I was experiencing today. He did an excellent job and did not leave until all of my issues were resolved. Employees like Chris, is why I Will continue to be a loyal customer of Morris Jenkins.

  • Review 33 (2024-12-27 - Rating: 5)

    We had a clog in our drain that was causing bubbling throughout the home. Eli was great. He came out and thoroughly explained everything so we could understand and also did an additional service that we had requested that was not initially part of the call. We greatly appreciate his help.

  • Review 34 (2025-01-08 - Rating: 5)

    Dustin was a very polite young man.He was very considerate and professional. He explained to me what was going on with my fire logs and what he needed to do to get my fire logs operational. He showed knowledge and communicated professionally. I now have a heat source if power goes out with the coming storm. Thank you, Dustin!

  • Review 35 (2024-11-19 - Rating: 5)

    Had Cody, Sergio, and Eli from Morris Jenkins came and replumbed my whole house. They were very efficient and very respectful of my house. They communicated everything with me before they did anything. I appreciated that they cleaned up everything when they left. I am very happy with the quality of their work. I highly recommend them. Was a little pricey but that is no reflection on the team that did the actual work.

  • Review 36 (2024-12-24 - Rating: 5)

    We recently had a water filtration system installed and our on demand water heater cleaned. The entire process was explained clearly. The gentlemen doing the work arrived on time and were absolutely professional, knowledgeable and polite. Aaron and Daniel accomplished all the work within the time frame they had suggested. We have been impressed with the courtesy and professionalism of everyone from M-J that has done work at our house. Aaron and Daniel continued that streak. Well done. Highly recommend.

  • Review 37 (2024-10-18 - Rating: 5)

    Great experience with our Priority Advantage membership. Its easy to schedule maintenance and/or service appointments. The techs are always on time, knowledgeable, and professional. I like that we dont feel rushed, that the techs have identification, listen, and communicate their findings in a way that is easy to understand. Our tech today, Stephen, was very personable and respectful. He was thorough and helpful in doing our bi-annual maintenance check and in replacing our filters and in cleaning up before he left. Top notch service and personnel. I highly recommend this company.

  • Review 38 (2024-12-03 - Rating: 5)

    Zack was very easy to work with and communicated in a straight-forward manner which I appreciated. He was friendly with our dog which always helps when strangers come over. Thank you for service I can depend on!Tyler came to install our brand new heating/cooling system and did a fantastic job. He was personable and thorough. We really appreciate them getting it replaced same day. It was a cold day in Charlotte!

  • Review 39 (2024-12-15 - Rating: 5)

    Robbie was great, incredibly professional and thorough with our bi-yearly inspection. We ran into an issue, and he immediately presented us with two options to correct the issue. We’ve been Morris-Jenkins customers for many years, even before we purchased our home and were renting. We have always had a pleasant experience with all the service techs that are sent. Robbie was top-tier. If we could request a particular service tech to come back to our home, it would be him!

  • Review 40 (2024-12-31 - Rating: 5)

    We had a crucial plumbing need in our home and called Morris-Jenkins for assistance. They came on time, listened to what was wrong, figured out the way to mitigate our problem. Jason had to get more parts. He returned. It was after 9PM. He respected that our one-year-old granddaughter was already asleep as the last part of the job would be noisy. I am grateful for his conscientiousness and his careful and clean work. We look forward to the job being completed.

  • Review 41 (2025-01-06 - Rating: 5)

    Gregg was great! He was kind, knowledgeable, and great at his job. He helped take care of the clog I had been dealing with for about a month. He also had great advice and recommendations to avoid further issues. Thank you!

  • Review 42 (2024-07-09 - Rating: 5)

    Jody and John took care of my complete AC install. Not only were they punctual, and completed the job quickly, they willing answered all of my questions concerning the new unit. Not only that, Jody told me about other items to consider replacing down the road and covered general maintenance of the new unit. Closing the deal, they fully cleaned up after their job was done. Their customer service was fantastic and I will be a repeat customer for years to come!

  • Review 43 (2024-10-07 - Rating: 5)

    THE GOLD STANDARD. Today was the first of what will likely be a lifetime with Morris-Jenkins. I had seen their work previously from my neighbor and the quality spoke for itself. I cannot express how wonderful their entire service process was. From ease of scheduling an appointment via chat on a Sunday; to having a plumber come out first thing the following morning to take care of a project for me. It was smooth and professional end to end. Jon is the gentleman who helped me today. I requested that I have him come out for all future appointments as he was that knowledgeable and friendly. As a homeowner, it is difficult to find people who truly care about their work and you can trust to do a good job. Jon quickly showed me that he and his company are not only trustworthy, but that they truly care about their customers homes as if it was their own. Fantastic job, friendly, and for a good price. The way it should be. Well done.

  • Review 44 (2024-09-18 - Rating: 5)

    9/18/2024 had Joe Alkurd and his partner check my Lennox heating system for routine maintenance. Great guys, very personable and shared a good bit of knowledge on how the system worked. I’m a priority maintenance member now and have no regrets sighing up. I Strongly recommend on having your system serviced yearly. Happy my system is in order and working as expected. Joe provided me with a few recommendations that I will move forward with next season. Provided me with quotes with no added pressure. Highly recommend Joe and his team at Morris Jenkins.3/20/2024 Jacob was a complete professional. Knowledgeable and friendly. Took care of our little castle called home. He took the time to explain everything in simple terms. Installed a sensor that was neglected by my home builder that could save a lot of headaches if(when) things go wrong. I would highly recommend him and his team for your yearly HVAC maintenance! I added the before pictures. Wish I took the after pictures cause it was like new after he did the cleaning. Def def def worth the price! Even signed up for the monthly service package! Thanks Jacob.

  • Review 45 (2024-08-03 - Rating: 5)

    Mark and Tyler were rockstars. Did a great job fixing up my terrible designed space. My plumbing was older than Tyler though. 2001!Were very sweet with my pup. She would love some merchandise xs. Thanks guys !

  • Review 46 (2024-12-31 - Rating: 5)

    I would just like to say that I had my check and wash for my winter maintenance done By Daniel Torres right before Christmas. He went above and beyond answering all of my questions. He was very knowledgeable About my system when answering the concerns I had. I would give him an A++ With his customer service skills. I will be using him as my technician in the future! Thank you Daniel!

  • Review 47 (2024-10-07 - Rating: 5)

    I’ve been working with Morris Jenkins for about 6 months now, and my most recent HVAC service with Josh was absolutely awesome. He took the time to thoroughly inspect the heating and AC components (upstairs, downstairs and outside!). He walked me through the concerns brought up by his inspection and clearly explained everything. He had solid recommendations and completed the necessary maintenance with professionalism and efficiency. I’ve worked in customer service for many, many years, and Josh is just the type of associate who would make any team better and stronger. Thanks for a great experience and thanks for even replacing the AC filters. A++ Josh!

  • Review 48 (2024-12-09 - Rating: 5)

    Vinny was awesome!! He was so nice, helpful, and professional. My water heater was broken and he fixed it quickly and without any issues. He explained everything in terms that I could understand and took care of everything. Exceptional service all around! Thank you so much Vinny and Morris Jenkins!

  • Review 49 (2024-12-03 - Rating: 5)

    Our technician was cam Blankenship, I give him a thumbs up. He was very thorough. He checked our unit inside and outside to make sure everything was working properly. He is an excellent person to be working on your unit. He got the job done. I highly recommend him. He knows what hes doing.

  • Review 50 (2024-10-12 - Rating: 5)

    Only been in Charlotte 30 days and made a random pick off web for plumbing service. Great first impression, quick service, online appointment, prompt. Our tech Nick was great, fixed our issue, explained all details, personable, very professional - you have a great employee representing your firm! Definitely use Morris Jenkins again if needed.

  • Review 51 (2024-12-14 - Rating: 5)

    Great experience with Morris-Jenkins, as always. Danny completed an extremely thorough maintenance service for us this morning. He is super friendly, professional, provided a detailed review of his findings as well as recommendations, and answered our questions clearly. Wed love to have him come back to take care of our A/C and heating services in the future!

  • Review 52 (2024-12-15 - Rating: 5)

    Danny showed up on time to complete my heat maintenance! He was very polite and professional. Danny explained to me what he was there to review & inspection. He explained his findings and shared his concerns once his inspection. Danny made sure to show me all this pictures to go along with his explanations. We had a sit down conversation to discuss future work. I highly recommend Danny! Danny was wonderful

  • Review 53 (2024-11-15 - Rating: 5)

    Sammie and his helper were super kind, professional, and efficient. They are welcome back any time! My husband and I have been very impressed with Morris Jenkins overall since we first called on them with a plumbing issue. Super prompt and responsive, very impressed. Thank you!

  • Review 54 (2024-12-21 - Rating: 5)

    We had an exceptional experience with Jesus. Upon noticing that our guest bathroom toilet was leaking water, we promptly requested an appointment. To our delight, Jesus was able to come and thoroughly inspected the toilet, identifying the underlying issue and providing a suitable solution. We were relieved to learn that there was no significant damage to the toilet. Additionally, Jesus performed an unexpected task by cleaning our tankless water heater, which was highly needed. His kindness and professionalism were truly commendable. We highly recommend Jesus for any plumbing or maintenance needs.In the past, we have utilized Morris Jenkins for various services and have consistently experienced positive outcomes.Thank you!

  • Review 55 (2024-12-16 - Rating: 5)

    I’ve been using Morris Jenkins since I’ve moved into my house and love the ease of mind they’ve provided. Just had Zachary come and service my 20+ year old system and gave me all the info I needed to make some easy fixes to keep my system running and avoid paying 1,000s of dollars. That’s the kind of service I like! Great job.

  • Review 56 (2024-12-28 - Rating: 5)

    Jason was amazing! He was prompt and took the time to clean up the space after replacing our toilet. When we have plumbing projects we want to address in the future we will definitely be requesting Jason again.

  • Review 57 (2024-12-27 - Rating: 5)

    Jason,came out to our home today. He was so professional and knowledgeable about our kitchen sink. He was able to get us up and running within an hour. Yay!!! Our kitchen sink is now working great and no more clogs!!

  • Review 58 (2024-12-03 - Rating: 5)

    Morris Jenkins is a phenomenal company to do business with. There staff and technicians are eager to assist you on service and repairs. You will be thoroughly impressed when you hire this business for your needs. My technician Will went above and beyond when performing his work. His customer service skills represents the Morris Jenkins company very well.

  • Review 59 (2024-11-26 - Rating: 5)

    Herbie was professional, polite, friendly and very informative. He explained everything in detail before starting each step in the process of diagnosing what was causing our water backup. After discovering it was actually a city concern he contacted the city and had a city crew here quickly. I appreciate him taking the extra steps to getting my problem handled. The city of course has there own steps in the process of repair, so we shall see. Morris Jenkins has the best customer service people when you call in with your crisis and technicians who quickly put you at ease as they assess the problem. Thank you MJ family!

  • Review 60 (2024-12-08 - Rating: 5)

    My experience was great from the moment of scheduling an appointment when I was called back because a HVAC Technician wasavailable the next morning instead of Wednesday.John was very pleasant and professional from the start of the appointment. His demeanor and the way he communicated to me what the issue was really put us at ease. He was clear and concise in explaining why the GFCI receptacle kept tripping. I really appreciated him genuinely answering all my questions.Again Morris Jenkins Technicians that have serviced this home have been awesome!!Thank you so much!

  • Review 61 (2024-12-23 - Rating: 5)

    I hope this message finds you well. I wanted to take a moment to express my appreciation for the outstanding customer service I received recently. Jordan the technician was incredibly knowledgeable and provided me with all the information I needed.Jordans professionalism and willingness to assist made a significant difference in my experience, and I truly felt valued as a customer.Thank you for having such a dedicated team!

  • Review 62 (2024-11-22 - Rating: 5)

    Great customer service from Taylor! He answered all my questions and was very informative. He helped me locate a source of a leak that was previously difficult to find. He was very patient with all my concerns and very kind. He completed the work in my shower and went the extra mile explaining how things work. And the appointment set up by Morris Jenkins was very smooth and easy. Definitely recommend!

  • Review 63 (2024-12-21 - Rating: 5)

    I have been a Morris Jenkins Priority member for at least 15 years and will continue for ever! They have the best Service and personnel in the business. Tech James is the latest to take care of a problem, which he did at 9:00 PM last night and with a smile on his face, spring in his step!! Joy to met him and know he is there should I need them again. Merry Christmas!!

  • Review 64 (2024-12-08 - Rating: 5)

    I had my 31 year old water heater go out on Friday. I called Morris-Jenkins and they had Everton out to give an assessment @ 8:00 the next morning. He did not leave without giving us at least some cold running water until the installment crew got here. Lesley and his work partner did a fantastic job. They were very thorough with everything and did a good job of cleaning up. Happy wife Happy life. I highly recommend them if you have a issue with your water heater.

  • Review 65 (2024-11-19 - Rating: 5)

    Chandler from Morris Jenkins was great. Checked a few things and had a discussion to come up with the best and most efficient solution to save me money and time. In the end he had to make a call on where to snake a drain from first and turned out to be correct the first pass. Masterclass in clear and precise decision making. Will definitely recommend.

  • Review 66 (2024-11-20 - Rating: 5)

    I was having an issue with my heat coming on, on the first floor. I called and was able to get an appointment the same day. The technician Mark called to let me know approximately what time he would be to my house. When he arrived he introduced himself. He put on his shoe covers and he wanted me to explain to him the issue I was having. He listened to me patiently and asked me questions. While checking out my HVAC system in the attic he showed me and explained to me what the issue was. He gave me options as to what I could do…didn’t pressure me at all. I chose to get a new motor because at some point I was going to have to get a new one anyway. He showed me the new motor and the old motor and explained how each one works. Mark was very polite, professional and efficient. He’s a very good communicator. It was a pleasure meeting him.

  • Review 67 (2024-12-20 - Rating: 5)

    I had such a wonderful and absolutely positive experience with this company- I had to write a review. My technician, Nick Crater, arrived on time @ 3:00 Friday to assess my water leak in the front yard. After doing all the things including going under the crawl space and digging to find the leak, he explained in detail, the problem and all the options. I had questions. Many questions!!! He was patient, thorough and pleasant the entire time. At 5:00- Donald Pate came as it is the weekend and before Christmas to assist and get me in before Monday. He too explained options and was completely transparent and it is now after 6:00 that they are leaving. Unbelievable- All I can say is I am incredible impressed with these two and this company. Thank you so much!!

  • Review 68 (2024-12-29 - Rating: 5)

    This review is for the initial service call. I contacted Morris-Jenkins for a plumbing issue and within two hours Ed showed up. He was professional, courteous, and took care to insure I understood all that was going on. Both Ed, and later, a second employee Josh, determined our drain pipes were filled with roots from a nearby tree which caused the problem. We agreed on the next steps. I highly recommend both Morris-Jenkins and the specific employees mentioned for any plumbing emergencies.

  • Review 69 (2024-11-09 - Rating: 5)

    Had an excellent experience today with Henry from Morris Jenkins. He was polite, professional, knowledgeable and efficient. Did a great job with explaining the issue and what our options were and when was very quick when performing the work. Henry was amazing and we’d highly recommend Morris Jenkins as a result.

  • Review 70 (2024-12-01 - Rating: 5)

    We always have a great experience with Morris Jenkins. We had a maintenance call this weekend and our tech Soleman was very courteous and respectful of our home. He had alerted us to his arrival and went right to work. He had seen a couple issues and sat down with us and explained everything in detail and what measures needed to be taken for fixing them. He was very knowledgable and answered all my questions. He was able to get these issues fixed same day which was a huge plus. This is exactly why I will continue to recommend Morris Jenkins to my friends and family.

  • Review 71 (2024-12-20 - Rating: 5)

    When Tyler came to our home to inspect our AC units and I was so scared because my son was not feeling well and the air in our home seemed off to me. As soon as he came he calmed my fears and told me exactly what he would inspect and why. He carefully and thoroughly inspected our units inside and outside and even went under our crawl space. He truly went to extra mile to assure me of what was needed to repair our air quality and unit and I finally understood what had happened! He’s trustworthy, reliable, and experienced!

  • Review 72 (2024-09-13 - Rating: 5)

    Benjamin was the plumber that came to my house today and was absolutely amazing from start to finish. He was very very thorough from the time he walked in prepared I knew he meant business. He came fully prepared and looked around to thoroughly inspect everything to ensure he resolved the root cause and ensure nothing else was wrong. He went ahead and unclogged a couple other areas that I had not initially spoke about but he saw were necessary which alleviates a return visit. He educated me on a few more things and was just very engaging and was really knowledgeable. He gave me pricing for future repairs if I choose. They can send him out anytime as he was a pleasure. Great job hiring him Morris Jenkins!

  • Review 73 (2024-12-06 - Rating: 5)

    I called Morris-Jenkins yesterday and they offered to come out the same day , but I set for the next day, and they came out within the time frame that was given, my professional (Jamie) was very good, very polite, and professional, and quick as well. He walked me and mother through every process and showed us our issue, and did his job. He even helped with a referral for my ceiling for water damage. Great guy. And would highly recommend for service.

  • Review 74 (2024-11-27 - Rating: 5)

    I recently had two technicians from Morris Jenkins come to my home to work on my generator. I was extremely impressed with their professionalism and courtesy. They were punctual, arriving on time and wasting no time in getting to work. Throughout the entire process, they were respectful of my property and kept me informed about the progress they were making. They were also so so polite, was an excellent experience.

  • Review 75 (2024-10-26 - Rating: 5)

    Several reasons for 5 stars:1. Extremely easy booking (same day) and on weekends.2. Quality service: they explain in great detail what they need to do to complete the repair/replacement, they complete additional inspections to ensure the repair/replacement they’re about to do is safe to complete, and they have everything on hand which makes it stress free for the customer.3. Extremely helpful and friendly staff! From calling to schedule the appointment to the technician, they were so friendly. I had the pleasure of meeting Justin from the Charlotte, NC location and he was kind, knowledgeable, and fantastic as a whole.4. The Priority Advantage Program: getting repairs done around the house can be pricey but with Morris-Jenkins, you know you’re paying for quality. They also offer a program that helps you save 10% on your total in addition to offering free inspections/cleanings for certain services (HVAC, plumbing).Overall, wonderful service and will be using them for future repairs/replacements!

  • Review 76 (2024-11-12 - Rating: 5)

    Never had an issue with any techs that came to the house, but Dave was extraordinary. He made sure I knew what was going on and he was enjoyable to talk to. Got it fixed quickly and pleasantly. By far the best experience I’ve had with any tech from any company in my home!

  • Review 77 (2024-10-25 - Rating: 5)

    I had a musty odor coming from my vents and called Morris Jenkins after finding their phone number online. It was 12:40 am and to my surprise, they were open! Although it was no emergency, I went ahead and called just to see if someone would really answer. I expected to leave a message on an answering machine but received prompt response from a live person! I was pleased to find out someone would come out that same day or even earlier if it had been an emergency.About 15 minutes before my 10:00 am appointment time, Cam called to let me know he was in the area and I told him to come on. I was worried my problem might have been mold so I wanted it checked asap.Cam investigated my problem and was able to alleviate my worries in less than 15 minutes. He was very professional and patient with me even though I had lots of questions. He went above and beyond to fix my problem and because of that, I am now a Priority Advantage Member and a proud owner of an Air Scrubber System which he installed before leaving. He is an excellent employee and represents Morris Jenkins very well. Not only is the odor completely gone, I am already noticing a big difference in my air quality.I am a happy customer and thanks Cam for a job well done!!!

  • Review 78 (2024-10-11 - Rating: 5)

    I just bought a new home and signed up with Morris Jenkins monthly plan which is about $20 a month and I had one of the guys John come over to take a look at my furnace and heating inspection right before it starts to get cold. He was great! He changed my capacitor on my furnace and also gave me a much needed tutorial on how my furnace and heating system works. Really cool guy. Can’t wait for my next inspection to learn some more!

  • Review 79 (2024-12-23 - Rating: 5)

    Called Morris-Jenkins Company and within an hour they had their technician Sidney at my home to fix a clog issue in one of my bathrooms. He was courteous, knowledgeable, and took care of the problem!! Such an effortless and pleasant experience. Definitely recommend them and will continue to use if needed in the future.

  • Review 80 (2024-10-24 - Rating: 5)

    Taylor was great! He first checked out my plumbing issues, explained all repairs needed in detail and gave me a price. He worked quickly, effectively and answered all my questions as he worked on needed repairs. He was friendly, personable, courteous and very respectful. I was totally pleased with his service. Thank you Taylor for making a stressful situation the best it could be.

  • Review 81 (2024-11-11 - Rating: 5)

    I must at met, this was one of the best service call I have ever received. The tech was very knowledgeable and courteous. Provide a detailed description of what was wrong with my hot water heater, provided options as how we could go about fixing it. He was able to answer questions on the priority advantage plan, which sounded like a good ideas only issue was they did not do yearly subscription on monthly which does not fit my way. I would highly recommend this company and the tech who provided the service.

  • Review 82 (2024-12-06 - Rating: 5)

    Eli was super knowledgeable and explained several different items to help my make an informed decision for the plumbing needs at my house. I always appreciate the service that I receive from any Morris Jenkins representative. They make everything look ease and are always a pleasure to work with!

  • Review 83 (2025-01-03 - Rating: 5)

    Alissa replaced my old garbage disposal.She answered all my questions, was very professional and left the worksite clean.She ensured that everything was working properly before she left. I highly recommend her. Great service!

  • Review 84 (2024-08-21 - Rating: 5)

    Tom with Morris Jenkins was outstanding. We have had Morris Jenkins complete a lot of work at our house the past year and a half. Every single person that has came out has been very professional and courteous. But I have to put Tom at the top of my list. We had a very nice conversation while he serviced our AC unit. Thank you Morris Jenkins for employing not only top quality technicians, but also top quality human beings.

  • Review 85 (2024-08-12 - Rating: 5)

    Our experience with Morris Jenkins was great. Our technician Michael Franks would have ten stars (if that was an option!). Michael was here ten minutes and had already diagnosed the problem. He was professional and knowledgeable. He took the time to explain the basics on how our system works and made recommendations on how we could improve our system. He was also patient and took time to explain everything to my husband via phone. He was very courteous and respectful of our home which was much appreciated. Michael Franks is a great asset to their team. I would highly recommend Morris Jenkins and Michael Franks!

  • Review 86 (2024-07-25 - Rating: 5)

    I could not have had better service than I had today. Quick, and very knowledgeable. Collen was a super nice guy and my grandson fell in love with him.Look out Morris Jenkins here comes your future help. Once more thank you for taking care of my problem. I will highly recommend you to all I know.

  • Review 87 (2024-11-15 - Rating: 5)

    Chris is very knowledgeable about heating and air systems. He takes the time to explain what is going on with your system. We appreciate that he gives us more than one option when it comes to the issue. He presented several options and allowed us to make the decision without pressuring us. He’s very pleasant and patient with explaining things. Fantastic customer service.

  • Review 88 (2024-12-01 - Rating: 5)

    Dan from Morris-Jenkins recently performed routine service on our furnace, and we were thoroughly impressed. He was incredibly knowledgeable and detailed in his work, ensuring everything was in tip top working order. What stood out was how patiently he explained the process, helping us feel more confident and informed as new homeowners. His professionalism and friendliness made the experience seamless, and we are so grateful for his exceptional service and dedication. We highly recommend Dan and the entire Morris-Jenkins team for any HVAC needs!

  • Review 89 (2024-10-24 - Rating: 5)

    We’ve all seen the commercials, not to mention their vans riding around town, and today I felt I was able to see why they’re so successful. Jared was punctual, amiable, and thoroughly knowledgeable. Jumped right in and fixed our plumbing issue, and even better, diagnosed my outdoor gas appliance issues, AND fixed the problem within a couple of hours. Explained what the issue was, was transparent in the cost, and had everything he needed with him and his van! He certainly corrected the issue much quicker than I thought it would take. Hundred percent satisfied and I already have a few additional projects that I’ll be reaching out for soon! Punctual, courteous, effective and affordable!

  • Review 90 (2024-12-29 - Rating: 5)

    Fantastic service experience. Zachary was incredibly thorough and made sure everything was inspected and running properly. I have a unique old home with 3 systems so it’s allways a relief when I get someone with a lot of experience who can service an HVAC, furnace and mini split. He was very professional and my families routine/day were in no way disrupted by having him there working on the system. Will request him for my next MJ service due to how knowledgeable and detailed he is.

  • Review 91 (2024-12-23 - Rating: 5)

    Zachary Uhas did an amazing job while servicing our heat pump. He worked neatly as he did a complete checkup on our unit. He was very detailed and professional when he explained his assessment of our unit, and what needed to be done to keep it working efficiently. Zachary is definitely going to be our technician going forward. Thank you for a job well done!!

  • Review 92 (2024-11-06 - Rating: 5)

    Morris-Jenkins has the best customer service & their technicians are amazing! Christopher conducted a winter check-up for us this week and discovered a leak during his diagnostic. He was up front about how hed fix the issue and what it would cost. Once the repair was made, he showed us pictures and explained the steps so we knew exactly what work was done. Thanks, Christopher! We appreciate you & MJ for taking great care of us!

  • Review 93 (2024-12-09 - Rating: 5)

    I called on a Sunday evening and I got an appointment for Monday morning. Taylor came out to unclog my washer drain. He was quick and fixed the problem! He went above and beyond to help me move my dryer back into place too, which I didn’t expect or ask for. He also took the time to answer my questions about another possible plumbing issue. He gave some advice and explained what additional services are offered, but wasn’t pushy about it. Overall excellent experience and I’m so glad he came out.

  • Review 94 (2024-12-02 - Rating: 5)

    JD Jarvis provided my 6 month service. JD called prior to arriving with and estimated time of arrival. Prior to coming in the home JD put on the shoe booties and greeted himself. He walked me through his process and created a friendly environment which was appreciated. JD talked me through any concerns. showed video of discoveries, and provided recommendations. I definitely appreciated the services provided by JD.

  • Review 95 (2024-06-04 - Rating: 5)

    Great Job by the boys from Morris Jenkins! Greatly appreciate you all for taking good care of my house. Nice and clean after they were done. Shout out to Cody Buckaloo, John Rushing, Jarrod Carpenter and Nick Bardsley!

  • Review 96 (2024-12-15 - Rating: 5)

    My experience with the technician from Morris Jenkins was excellent.DENNY SHEPHERDED….. for Heating and Air.1)…introduced himself to me.2)… explained about what my service was and what he was about to do.3)…. He was very respectful to me.4)….. He was caring5)…….He was committed to the job from start until he was finished.6)……. I am knowledgeable about how important it is cleaning my furnace before turning on my thermostat in the winter.Thank you Denny Sheppard for your service . I really do appreciate you.Thank you Morris Jenkins also.

  • Review 97 (2024-12-27 - Rating: 5)

    Had a great experience with Eli! He was very professional, informative, and timely. Diagnosed our issue right away and helped get us fixed up quickly! Highly recommend 👌🏻

  • Review 98 (2024-12-11 - Rating: 5)

    Zachary did a great job today checking out our furnace units for safety. He spent time checking out the system, and explained in great details of any issues. He is so friendly and easy to work with. Highly recommend his services!

  • Review 99 (2024-12-08 - Rating: 5)

    Danny was knowledgeable and professional. He explained what was wrong with our unit in easily understood terms. He explained our options clearly. We were very satisfied with our service call. Morris Jenkins is very fortunate to have technicians like Danny.

  • Review 100 (2024-12-14 - Rating: 5)

    Morris-Jenkins was absolutely one of the best home maintenance experiences I have ever had. Not only were they very quick with responding to my need, but also very forthcoming and helpful with anticipating my needs while being upfront and clear with cost! I felt that pricing was exceptionally fair. I can’t say enough about my service technician, Paul! What an amazing example of an employee!!! He came to my home, completed a THOROUGH inspection of everything and quickly got to work trying to remedy the problem. After determining that the service need was not one provided by M-J he took the time to get the ball rolling for my next step toward fixing the problem. He answered all of my questions and made suggestions and offers for other future problems that could be brewing with my antiquated 60+ year old plumbing! Through all of his sweat and hard work, he never quit smiling and never wavered from his kind, polite, and helpful disposition. I give Morris-Jenkins an A+ and Paul and A+++! You guys now have a forever customer not only to include my plumbing but any HVAC issue that I will have in the future! You can thank Paul for that! Great job folks!!!Best regards,Andrew Wilhelm

  • Review 101 (2024-11-07 - Rating: 5)

    Joey was absolutely amazing! He was super knowledgeable and willing to answer and share in any questions we had. Very open to dialogue while still getting the job done. I could tell he really loved what he does and who he works for. I would love to submit a video we caught on our ring of a moment that gave us a giggle and simply brought joy to our day if you could tell me how to do that. 10 out of 10 recommend 👏🏾

  • Review 102 (2024-11-18 - Rating: 5)

    Great service provided by Joe! He called ahead of time to give ETA. We had a short conversation and he went to work checking out the unit and then giving detailed information and pictures about any potential issues. This was my first experience with your company and have to say customer service is top notch! Thanks for coming out on a Sunday and having the best positive attitude!

  • Review 103 (2024-10-21 - Rating: 5)

    Travis was our technician today and we were extremely pleased. He is a super nice guy and is an expert at his craft. He checked our system. He laid out the issues and he gave us an honest opinion. He had our part delivered while he stayed onsite and then he replaced the part in a snap. Travis made it seem effortless. His positive attitude and superior knowledge was a breath of fresh air and we were delighted with the service he provided today. We will definitely be requesting him for our future maintenance needs. Well done Travis and a sincere thank you!!!

  • Review 104 (2024-12-31 - Rating: 5)

    Called Morris Jenkins and they sent Jonathan out quickly. He explained in detailed what was happening and made the repair on his visit. Thank you for providing a personable experience!

  • Review 105 (2024-11-23 - Rating: 5)

    My experience with Morris Jenkins was great. Scheduling was easy, and the tech Ishmael who did my service appointment was excellent. He was extremely thorough and walked me through everything he examined. I’m happy I used Morris Jenkins and will continue to do so for my future service needs.

  • Review 106 (2024-12-15 - Rating: 5)

    Ajani Hall was absolutely outstanding and professional in every way. He called before arriving, arrived on time, took great care to fix our plumbing issue, and discussed how to avoid future problems. We enjoyed getting to know him as he worked, and he made 100% sure our problem was solved. Thanks Morris Jenkins for sending us a professional we can count on!

  • Review 107 (2024-11-25 - Rating: 5)

    Great experience as a Priority Advantage customer! Our technician, Brock, came to perform a furnace check and discovered a gas leak. Not only did he perform a thorough check of our system, but he fixed the gas leak (the right way, no shortcuts!). It was a tight space to work in, but he made it work without any complaints. He answered questions and explained the issue and resolution in terms that we could understand. We are so grateful for his expertise and will recommend Brock and his team at MJ to our family and neighbors!

  • Review 108 (2024-12-23 - Rating: 5)

    Chris arrived right on time evaluated my water leak and explained the process. Awesome service and quick to identify my outdoor water leak. Morris Jenkins should be proud to gave him with them. Very kind and knowledgeable if I could give more than 5 stars I would. Thank you!

  • Review 109 (2024-11-12 - Rating: 5)

    Shane came in very short notice to deal with my situation. He was very courteous keeping me informed along the way. It took nearly 2 hours to identify the issue as he was being very thorough. He was also able to get technicians dispatched same day to resolve the problem

  • Review 110 (2024-12-12 - Rating: 5)

    We had plumbing specialist Taylor McPherson come out today from Morris-Jenkins. I called them as well as the city since we werent exactly sure of the cause of sewage backing up into our bathtubs. (Yuck!) Taylor was so kind and professional and waited there while the city worked to locate our clean out and ultimately blast away a blockage. He wanted to be sure all was clear and stayed in case he was needed. Justin from Morris-Jenkins came out as well. After the city completed their work, Justin and Taylor stayed to run a camera through to ensure things were clear. Im grateful they did that because we did discover a ball in the pipe. Ive now contacted the city to come back out to clear the ball. Im grateful for the service I received today from Taylor and Justin as well. I wouldnt hesitate to call Morris-Jenkins again for plumbing needs.

  • Review 111 (2024-09-22 - Rating: 5)

    Cody Did a Great Job and Im extremely satisfied with the exceptional service provided by him, He arrived promptly, diagnosed the issue with my AC, and had it up and running in no time. His professionalism, expertise, and attention to detail were impressive, Cody was courteous, communicative, and explained everything clearly. He ensured I understood the electrical problem His work was top-notch, and I appreciate the extra effort he put into making sure my AC was functioning properly.I highly recommend for AC issues, He is reliable, efficient, and provides outstanding customer service. Thank you for make me Save money and for a great job.👏🏻 It

  • Review 112 (2024-12-18 - Rating: 5)

    Robbie from Morris Jenkins took wonderful care of us. He was extremely communicative throughout the process of replacing several motors in our HVAC system and worked hard to get it done as quickly as possible. He was also very polite and a pleasure to work with.

  • Review 113 (2024-12-21 - Rating: 5)

    Steven Kerolus is a great HVAC tech. He did great work on our unit. He was very professional and courteous. One thing Steven did that impressed me was he took time to explain the issue in simple terms that I understood. You could tell that he cared about his work and making sure his customer was satisfied. Your company should be proud to have Steven as an employee. He is a very valuable asset to your company.

  • Review 114 (2025-01-08 - Rating: 5)

    We have had Herbie come out for 2 repairs and he has gone above and beyond both times doing far more than your average worker and fixing our toilets in the process. He was so good that we plan on contacting him every time in the future.

  • Review 115 (2024-11-01 - Rating: 5)

    Gregg did a terrific job of making something that is never a good problem, a pleasant remediation. He was very thorough and clearly communicated the knowns, the professional opinions and the options. He was also educational/informative about the various proposed solutions but without putting any pressure about a specific selection. We are thoroughly pleased that we selected Morris-Jenkins and especially that we got Gregg for our engineer. Highly recommend them for big or small projects!

  • Review 116 (2024-11-19 - Rating: 5)

    Wow...I dont know how Morris Jenkins does it... Your company has the BEST technicians... Today, River, came over to perform my furnace check up...no matter how many or what my questions were I received a fast and knowledgeable answer. I feel very good about staying a priority advantage member. Thank you, River, for taking care of me and my family.

  • Review 117 (2024-09-12 - Rating: 5)

    We had a major plumbing issue at our house that started on a Sunday. By Tuesday evening Morris-Jenkins had replaced the entirety of the plumbing in and under our house including the sewer line. Each person that worked on this major job could not have been more professional or knowledgeable. We were informed as to what was happening every step of the way. The work that was done was top notch and now we have peace of mind because of it. I would recommend this company to anyone and everyone. You are paying a premium for above and beyond service.

  • Review 118 (2024-08-08 - Rating: 5)

    Great experience with my garbage disposal replacement. I was able to have a technician inspect the issue and complete the replacement the same day I submitted my request. Nick was incredibly helpful and educated me on the available replacement options and their differences in a manner a non-plumber could understand. He also inspected my water heater and took extra time to show me step by step instructions how to shut it off if I ever needed to in an emergency. I appreciated the work he completed and his genuine willingness to educate. Great experience working with Nick! Thank you!

  • Review 119 (2024-09-28 - Rating: 5)

    Adam reached out on when he would arrive, arrived on time and went to addressing the issue.He was able to identify the issue quickly and communicated the part that was defective, had one on the truck and the cost to resolve the issue.He replaced the part, got the system back online and checked the system operation to ensure the he issue was resolved.Great job and would recommend him 100% for future work!

  • Review 120 (2024-11-22 - Rating: 5)

    My experience with Morris-Jenkins was totally excellent. Mr. Paul was very professional, knowledgeable in his craft, and very patient; answering all my questions and taking the time to fully explain the process of the plumber and issues that needed to be upgraded. He was absolutely a jewel throughout the bisit. Thanks so much Mr. Paul. We need many more professionals like you out here. It allows you to have a more friendly and personal interaction while completing a very well done job.

  • Review 121 (2024-08-10 - Rating: 5)

    I cant say enough about how pleased I was with Collin! He started by complimenting my organized closet (which housed the access to my attic), so we were immediately off to a good start :). He was so honest and friendly. I had originally made a maintenance appointment and ended up requiring multiple repairs. He assured me that I had his undivided attention and that the extra time required was no problem at all. He provided a sincere and straight forward analysis of what I should have repaired at that moment, considered my financial situation, and offered an informative and well thought out solution moving forward. Of all the wonderful things he did, it was his honesty and overly apparent knowledge of his trade that I appreciated most. I will absolutely be using Morris-Jenkins in the future. Thank you for all your hard work!

  • Review 122 (2024-11-12 - Rating: 5)

    Ish has been by far the best technician that has come to the house to do our maintenance inspections. He was incredibly thorough, took numerous pictures of our system and took the time with me to explain each image and everything he did. I hope he can come to do our maintenance every year! Thank you so much for you time and expertise!

  • Review 123 (2024-10-07 - Rating: 5)

    Morris Jenkins crew did a great job today! Within 5 hours they had my old water heater out & my new one in. It seemed to be a seamless job! And they made sure I knew how it operated in case ever needed. I have used Morris Jenkins for A/C & furnace & now added water heater. They do take care of me & are available when most are not available. Thank you Morris Jenkins

  • Review 124 (2024-10-12 - Rating: 5)

    Jacob Tousant with Morris -Jenkins was the best representative your company could have possibly sent out. He was knowledgeable plumbers I have ever met. He explained everything that needed to be done and gave us options. He was a very thorough technician who did everything he said he would do and the finished project was very nice. Whenever I need a plumber for another project I will call Morris-Jenkins and specify Jacob. Thank you Jacob and Morris Jenkins.

  • Review 125 (2024-12-25 - Rating: 5)

    Ajani was very courteous. Arrived on time. Got the job done installing a toilet on the 2nd floor. He cleaned up everything after he completed the job. He left my bathroom very clean. Very much appreciated. I will be calling your company back for sure!

  • Review 126 (2024-10-24 - Rating: 5)

    Morris Jenkins was quick to respond and sent someone out ASAP. Mitchell was great! He fixed our main plumbing issue and even fixed any minor issues we were having. He was great at educating us. Which we greatly appreciate since this is our first home. We had a great experience. Thank you!

  • Review 127 (2024-10-21 - Rating: 5)

    1st they were on time, said they would be here at 8 and they were here on the dot. Then I had the pleasure of Dave and Taylor coming to my house today to fix a slow drain in two bathrooms. What I thought would be a quick fix turned into something a little bigger but these guys were awesome at communicating what was going on and also letting me know what recommendations they had for our old pipes without being pushy about getting it done. I appreciate the transparency and also the work they put in I have 5 kids and really can’t be down 2 bathrooms, so thank you so so much.

  • Review 128 (2024-11-25 - Rating: 5)

    We called Morris Jenkins about a plumbing issue. Taylor, our technician came and diagnosed the problem, and went above and beyond to fix the issue. He was very friendly and knowledgeable. We felt confident in his assessment. He answered other questions not related to the visit as well. We would highly recommend Taylor and Morris Jenkins for your plumbing needs!

  • Review 129 (2024-11-25 - Rating: 5)

    We are so glad and grateful that Morris-Jenkins has great technicians that are knowledgeable and take pride in their work. David was exceptional on unclogging our kitchen sink.Definitely recommend Morris-Jenkins to my family and friends.Thanks so much

  • Review 130 (2024-12-20 - Rating: 5)

    Everyone who worked at my house was marvellous Their work was not only stellar but their personalities gelled so smoothly. It is rare to encounter such a dram team. Sadly I had a wicked case of the wild squirts that day necessitating no less than 11 trips to the bathroom with no running water to clean myself and the surrounding area! Martin did an excellent job of selling the product to tBruce, who was also unwell and had no intention of forking over 9k that day. I appreciate Martin’s skills as I had sold and to the Arabs! Hot water in demand is a real luxury, and I may even shave today!

  • Review 131 (2024-10-08 - Rating: 5)

    I was having issues with a Google Thermostat that I installed. Morris Jenkins sent someone out the next day and the service was awesome. Zachery arrived early, was very friendly and knowledgeable! Explained everything in a way that I was able to easily understand. Highly recommend this company!

  • Review 132 (2024-10-05 - Rating: 5)

    I called Morris Jenkins after another repair company came out and said the issue with my a/c was electrical and they couldnt help me. Michael came out same day, waived the service fee, and repaired the minor issue in less than an hour. I would recommend Morris Jenkins to anyone. Theyre reliable, trustworthy, and do quality work.

  • Review 133 (2024-08-13 - Rating: 5)

    Jacob was absolutely amazing today! He clearly explained what the issue could be with my clogged toilet, examined the year it was installed, and he fully prepared me for what the options were. He was so quick to find the problem and had it solved! He was friendly and kind. I absolutely will call Morris Jenkins for future issues! Excellent service. I sincerely appreciate it!

  • Review 134 (2024-12-23 - Rating: 5)

    Cannon was timely and personable. I was unable to be at the house but he had no problem taking care of the service. He met my needs and was able to keep my costs to a minimum. 10/10 would recommend again.

  • Review 135 (2024-12-13 - Rating: 5)

    Andrew was awesome! He made a house call at midnight and took care of the clogged toilet/shower. He was very thorough and explained the issue in great detail.We were very lucky to have him.

  • Review 136 (2024-12-08 - Rating: 5)

    Outstanding, quick service. Dustin was the upmost professional, was crystal clear in explaining everything, and was super nice, and more than knowledgeable.He checked our furnace and fireplace and found gas leaks at both. He helped address the situation. Thank you again for helping us out!!Just an update. We decided to get a new HVAC system with Morris-Jenkins. Don came on Saturday and gave us a quote. The very next day Ron, Anthony and Eric showed up early, and started working. They were so professional, courteous, and knocked out the whole job the same day! Ron explained everything, including how to work the new thermostat and and the app. Thanks for sending that crew, they couldnt have been better! They have us nice and warm again. Thank you Morris-Jenkins!!!

  • Review 137 (2024-12-18 - Rating: 5)

    We had a stinky toilet / sewer gas smell! Called Morris Jenkins and I was told someone would be here between 3 & 5. Sidney arrived right around 3. Wonderful, warm personality and my 100lb lab loved him! Appreciated the work and advice and would recommend MJ 100x over! Thanks Sid!

  • Review 138 (2024-11-18 - Rating: 5)

    Very professional. Friendly. Explained everything to me. Needed new hot water heater. Very fair price. Did the job in one day on a Sunday. Very prompt and great communication when they were on the way to do the job! Highly recommend.

  • Review 139 (2024-10-30 - Rating: 5)

    Ishmael from Morris Jenkins the technician did a phenomenal job servicing my HVAC unit. He arrived on time and was very professional. After his initial inspection he provided photos and took the time to explain to me everything he did. Not only did he provide great service he took his time which let me know he valued me as a customer. He is a great asset to the Morris Jenkins team. Thank you Morris Jenkins for having Ishmael on your team.ThanksD Atkinson

  • Review 140 (2024-12-05 - Rating: 5)

    Travis, Billy, Josiah, and Brandon were all awesome. Everyone was on time, communicative, knowledge, courteous, and professional. My first experience with you all as a company has been nothing short of amazing. Im hoping this relationship can continue as Ive purchased the membership. Thank you.

  • Review 141 (2024-10-24 - Rating: 5)

    Having Andrew C. as our technician today was a wonderful experience. He was knowledgeable, professional, personable, and efficient. He explained his processes well and taught me a few tips that were very useful. He was neat and clean, respectful of our home, and had a great since of pride in his workmanship. I would not hesitate to have him back for appointments in the future.

  • Review 142 (2024-12-22 - Rating: 5)

    We had great service today. Our technician, Zach Uhas, was personable, knowledgeable, and able to explain everything that could be happening within our heating and duct system. Would definitely recommend him and Morris-Jenkins for all of your heating and cooling needs.

  • Review 143 (2025-01-02 - Rating: 5)

    Had my first preventative maintenance today and our technician Noah was so nice and knowledgeable. He did an amazing job and explained everything. Definitely recommend.

  • Review 144 (2024-10-04 - Rating: 5)

    Jamie was amazing, and answered all questions. He also took the time to look at other plumbing work I was considering. My only issue is Morris Jenkins is a little high on price even being a priority member. Ii can say this I had a problem with my heat pump that they originally replaced and fixed and it was a couple weeks out of warranty and they replaced it for free. So I can say this ; they do stand by their products and the workmanship . Thank you Jamie and all of the Morris Jenkins employees for all the help to keep my house running smoothly . Amy Mireau

  • Review 145 (2024-10-13 - Rating: 5)

    Morris-Jenkins Plumbing really saved the day for us. We had a plumbing emergency and they came quickly, assessed our situation, came up with solutions and repaired the problems. They kept me informed every step of the way, explaining what needed to be done and were upfront about costs. Alec led the process of our repairs and was great to work with. I was very impressed with his professionalism, knowledge and commitment to get the job done. Morris-Jenkins will definitely be my go-to plumber in the future.

  • Review 146 (2024-06-18 - Rating: 5)

    Justin the master installer is fearless. From navigating the dankest terribly insulated holes of the underdark, he pledged the soundness of the dungeon masonry as top notch. Ravi, a hairless cat agrees, brave indeed! Jon the plumbing squire and Mike the electrical wizard handled themselves expertly through our newly acquired property, ancient as the crusty attic of yore. Let us not forget the scout of our party, Shane, who came out before hand to map this treacherous terrain.All in all, thank you to Shane who diagnosed our plumbing issues, and the install team of Justin, Jon, and Mike who really made installing our new water heater, our new whole house filter, and repairing a leaky shower, easy!

  • Review 147 (2025-01-02 - Rating: 5)

    As a Priority Advantage customer, I chose an appointment on line concerning an HVAC issue for the next day.Within minutes, I was contacted via text that a tech could come that evening. Jordan called and confirmed arrival for 15 minutes. He troubleshot the system and found problem.Although he did not have needed part, he secured part from another tech in area. He returned, installed part, checked system and observed operation until he was satisfied that it operated properly.Jordan has a can do attitude and is an excellent representative of the Morris Jenkins organization

  • Review 148 (2024-10-23 - Rating: 5)

    Tyler did a great job servicing our heat and air system. He is a nice young man and very professional. He also checked our smoke detectors which was not done last year. And he also checked our gas fire logs which has never been done by a Morris Jenkins tech.

  • Review 149 (2024-12-19 - Rating: 5)

    Allysa was prompt and prepared for my service visit. She provided me with options as well as recommendations that inspired both confidence and trust in her professional judgment.Vinny was very helpful in resolving my plumbing issue and researching diligently to derive a solution

  • Review 150 (2024-12-11 - Rating: 5)

    Jason was great. He walked me through our water filtration and softener systems that were installed in 2021. Explained the app and when to add salt.He’s also very friendly, respectful, and didn’t “dumb things down” because I’m a woman.

  • Review 151 (2024-11-16 - Rating: 5)

    Scott was awesome, thorough, and professional. He gave me all the information I needed about my system with a report and pictures. Best of all, my heat is on and working as it is starting to get cold. I will definitely recommend this company without reservation. This service call was for a second opinion as I had the original installers out to look at it this morning. Looking forward to working with Morris Jenkins in the future

  • Review 152 (2024-12-03 - Rating: 5)

    Vinny was excellent and incredibly knowledgeable. We have had several reputable companies here that have not fixed our hot water and water pressure issue and he was able to diagnose the issue quickly and fix it same day. Great person…great work.

  • Review 153 (2024-11-07 - Rating: 5)

    I loved my first experience with Morris-Jenkins and especially Brad Hovis and Matt Langford. Their attitude was familial and truly felt like they were consulting with me on a solution instead of trying to sell me on services. They also determined the right solution for my plumbing issue which was quite different than a competitor’s and solved my issue within a budget I could handle. While nobody looks forward to these types of issues, I do look forward to Morris-Jenkins coming back out to conduct the work as I know they are professionals.

  • Review 154 (2025-01-02 - Rating: 5)

    Nick was extremely personable and helpful. He explained everything in detail as requested, and per Morris Jenkins’ modus operandus, only suggested and encouraged those repairs and changes that were necessary and genuine improvements. Happy to have MJ back again.

  • Review 155 (2024-11-06 - Rating: 5)

    This was probably the easiest sale the tech would ever have. Our hot water heater rusted out. We knew it needed to be replaced and we were prepared to pay the cost, Thanks for helping us pick a water heater that will give us enough hot water to support our household and not run out.The tech Everton was EARLY. That never happens for a service call. He was knowledgeable, efficient and trustworthy. Thanks Morris Jenkins!

  • Review 156 (2024-11-20 - Rating: 5)

    Tyler did a wonderful job today fixing my gas heater with a replacement part. He was also very kind, and helpful while in my home. The company made sure that I would have my heater working before it got colder.Thank you Tyler for your service

  • Review 157 (2024-10-18 - Rating: 5)

    Mitchell and Graham did a fantastic job diagnosing the plumbing issue we encountered at our home. They were timely, thorough and clear. Very happy with the service overall and would recommend to friends and family. Thank you!

  • Review 158 (2024-09-27 - Rating: 5)

    John Rushing was the Plumbing Specialist and he was awesome! Such a great guy. With the hurricane (Helene) we got slammed here in NC and our crawl space flooded. I called them on Thursday evening and they showed up at 7:00; assessed the job, quoted the price and came out the next morning in the downpour to finish the job. They were courteous, professional and thorough. Felt confident they knew what they were doing and their work is backed by a guarantee. We would definitely call them again in any future circumstance or situation we encounter. Found my new go to plumbers! Highly recommend.

  • Review 159 (2024-08-14 - Rating: 5)

    Anthony Helms and Josh Boggs were our installers from Morris-Jenkins. They arrived five minutes earlier than their scheduled appointment time. Both were polite and very professional. They answered every question we had, and made sure we understood the features of our new AC system. They were very clean and very quick. . . The entire replacement took about 7 hours. They cleaned up everything around the new unit - not a single piece of debris was left behind. 100% satisfied and pleased with the entire team at Morris-Jenkins!

  • Review 160 (2024-12-19 - Rating: 5)

    Zachary Uhas was amazing to work with today! He was really nice & thoroughly explained what happened with my unit & offered/suggested the maintenance plan to help get ahead of occurrences like this in the future. I’m a happy customer:)

  • Review 161 (2024-11-18 - Rating: 5)

    We recently had to have our HVAC systems replaced. We can not speak highly enough of Morris Jenkins and their employees. Ron, CJ, Carter, and Matt went above and beyond to ensure all equipment was installed and working properly. They spent all day working and they all were so friendly, professional, and very knowledgeable. We will always recommend Morris Jenkins for their upstanding work and quality service.

  • Review 162 (2024-12-11 - Rating: 5)

    James was wonderful. He represented the company well. He was very polite, knowledgeable and a problem solver. When we need him again we will be reaching out to request him. Thanks James for taking care of us in record time. You held true to your word.

  • Review 163 (2024-12-31 - Rating: 5)

    Anthony alerted us of his ETA anddid a good maintenance routine on our heating system. He found aleak in the fresh air intake tha was filling up the drain pan. He drove and picked up the part and completed the repair promptly. And he explained exactly how the system works and what he did. We’re glad we signed with MJ!

  • Review 164 (2024-10-18 - Rating: 5)

    Joe and Brandon were prompt, professional, and even managed to finish up faster than the estimated time frame. They were able to come much later than most service people, were glad to work well into the evening to finish up, and pretended not to notice how messy my house was (which I can always appreciate). I would happily recommend them to anyone looking for an installation or who just enjoys the ambiance created by someone walking through their house with a headlamp.

  • Review 165 (2024-10-15 - Rating: 5)

    Noah K from Morris-Jenkins arrived at my house at 10 AM exactly as promised. He was very kind and courteous. He fixed the constant dripping in my shower and explained and showed me the process. At the last minute I asked if he would drain my water heater. He did and he went through the process of how to do it in case I was to do it myself. The staff at Morris-Jenkins are very friendly and accommodating! They are terrific!

  • Review 166 (2024-10-22 - Rating: 5)

    The team arrived as scheduled to complete total pipe replacements today. Three well mannered and professional technicians entered my home and prepared for their task. They treated my home with the upmost care (laid plastic on flooring and wore shoe coverings while inside). They tackled the projects and completed them in a timely manner. The communication was excellent, they explained the process and they kept us abreast on how things were progressing. After completing the project, the team swept the flooring as well as vacuum up after themselves. The work was completed successfully and everything looked great as well as worked as planned. Thank you to each of the technicians that completed the pipe work today.

  • Review 167 (2024-11-14 - Rating: 5)

    Richard was absolutely amazing. He was knowledgeable, courteous and friendly. He fixed a stubborn problem that 2 other people at other companies couldn’t solve. I’m so grateful for his help and will be using Morris Jenkins from now on.

  • Review 168 (2024-12-06 - Rating: 5)

    Willie and Will’s team were very professional and knowledgeable with my plumbing needs. They kept me informed throughout the process and made sure everything was cleaned up prior to leaving. I would recommend them to my friends and family. They provide 5-star service.

  • Review 169 (2024-10-05 - Rating: 5)

    Dan from Morris Jenkins was prompt, transparent, kind, & extremely knowledgeable. He took the time to explain what I should look out for in the future.After having two other companies quote me $4.2k for a new compressor & parts or a completely new AC unit 😳🥵, Dan came in, flipped a few breakers, plugged in some wires, and got my air running without the need for costly repairs.“I had cool air in my house that night!” He saved me a lot of money and hassle. Cliché yet true ☺️Sincerely, I highly recommend Dan and Morris Jenkins!

  • Review 170 (2024-12-07 - Rating: 5)

    Amazing guy from Morris Jenkins - fixed our chronic heating issue and being truthful about what he did. I had other companies come out and not fix the issue entirely. Charge was reasonable and we were quick to sign up for the membership program.

  • Review 171 (2024-10-13 - Rating: 5)

    We feel very fortunate that Morris Jenkins chose to send Sammie to our home this Sunday morning to look at a couple of things. He was very professional, thorough and most of all very friendly. He represents the Morris Jenkins team extremely well. We hope that he has a long and prosperous career!

  • Review 172 (2024-11-29 - Rating: 5)

    Had a great experience today with Nick. He was very knowledgeable, efficient and clean!We needed a part replaced and he completed the job and no time and had your leak fixed and low water pressure back to normal!We were very satisfied!

  • Review 173 (2024-11-02 - Rating: 5)

    We have a nearly-100 year-old house in Charlotte that was having toilet outflow problems. We contacted Morris-Jenkins, and their high-tech imaging equipment showed that the 99 year-old cast iron outflow lines from within the house to the city sewer line were failing. Morris-Jenkins promptly provided an expert crew that worked extremely hard over a two-day period to replace the cast iron plumbing with modern piping. Morris-Jenkins has ateam of experienced plumbing specialists that solved the manychallenges that our 99 year-old house and basement presented to them. Every member of that team was outstanding. Communication with the team and supervisors throughout the process was excellent and transparent. They left our basement and yard clean and in good shape. We are so happy that we chose Morris-Jenkins for this complicated job that they handled in expert fashion.

  • Review 174 (2025-01-08 - Rating: 5)

    Christine was early for the appointment! Quick, efficient and very kind! Christine checked our fireplace and while she was here she also checked our water pressure! Great service as always.

  • Review 175 (2024-08-13 - Rating: 5)

    Our air conditioner went out both upstairs and downstairs during this unbearable summer heat. Over the past week, weve had several service technicians and salesmen visit our home.To make a long story short, we ended up waiting six days longer than expected for the necessary part. However, this turned out to be a blessing in disguise, as it brought us one of the best technicians, Patrick from Morris Jenkins. He was incredibly knowledgeable, patient, and did a phenomenal job. He took the time to educate us on the unit, ensured our deposit was correctly applied to the final payment, and showed me how the drainage system worked. Additionally, he made sure all his tools were gathered before leaving and provided 100% customer service. Patrick, youve restored my faith in great people and in Morris Jenkins.

  • Review 176 (2024-06-18 - Rating: 5)

    I should’ve signed up for Morris-Jenkins’ maintenance plan years ago! After registering I was contacted by Emma to assist with scheduling my first maintenance appointment. The following week the kindest technician named Nestor showed up. Nestor walked through everything he did, showed pictures, replaced my air filters, made recommendations (without being pushy) and even noticed a gas leak! Who knows how long that’s been happening. Thank goodness for Morris-Jenkins!

  • Review 177 (2024-12-16 - Rating: 5)

    Mark with Morris Jenkins was extremely helpful in helping us this afternoon. He was very punctual and thoroughly explained and then fixed the issue. Would highly recommend! Even liked our dogs too!

  • Review 178 (2024-08-27 - Rating: 5)

    Josh and Scott did an outstanding job upgrading my old unit. They were consummate professionals and are very worthy of wearing Mr. Jenkins’ uniform❣️❣️

  • Review 179 (2024-11-18 - Rating: 5)

    Alec did a wonderful job for us. He is a great representative for Morris Jenkins, he was kind, very professional and personable. Really put us at ease with repairs to our gas fireplace. Super job from a super young man. I will definitely keep Morris Jenkins as my contact for any future heating or plumbing needs and recommend your business to friends and family..Thsnk you a job well done.. Ellen McAndrew

  • Review 180 (2024-12-15 - Rating: 5)

    This was my first time using Morris-Jenkins (MJ). I noticed our shower draining slowly and the toilets were not flushing. Around 3:30pm I reached out to MJ via their messaging app on their website. I texted with someone immediately. I was able to set up an appointment for that afternoon and a technician (Joey) was at my door by 5:30pm. Joey was awesome to work with. He was professional and very knowledgeable. As a new homeowner I had a lot of questions. Joey was patient with me and answered all of my questions. He also talked to me in a very respectful manner which I appreciated. He was able to cable the pipes under my house and determined the issue very quickly. He then set up a follow up appointment for the next day to get everything fixed. Overall this was an excellent experience and we will be return customers if we have additional plumbing issues. If you want a company you can trust, look no further than this one.We also had Taylor come out to jet the pipes last week. He was very professional and respectful. He was also very transparent about what he was doing the entire time. I appreciated his time and patience answering all of my questions. I feel more confident as a homeowner after working with this team.

  • Review 181 (2024-11-19 - Rating: 5)

    Sidney arrived on time. He patiently and fully explained what he recommended be done to address the issue. As some of the repairs might be covered under a warranty he took time to explain them to the carrier. He took pride in his work and made certain the area was clean before leaving. I highly recommend him.

  • Review 182 (2024-09-07 - Rating: 5)

    My wife and I had a very pleasant experience with Morris Jenkins for a plumbing issue. I called them around lunch time on a Friday and they were here within a couple hours. It was our first time using them to unclog a kitchen sink drain. It was a total professional experience from the initial call to Ryan coming out and solving our problem. He was very courteous and knowledgeable. Very neat and clean work. I would definitely use them again.

  • Review 183 (2024-05-08 - Rating: 5)

    What an amazing day watching our installers CJ, Brant, Ron and Andrew come together and crush this install for us, removal and instalation seemed to flow right along, watching as our temp indoor go from 83 to a more comfortable 74 in mere hours. My wife and I, kids and especially our pets appreciate their proffesionalism and care they took while at our home,Thank you CJ, Brant, Ron and Andrew along with others from Morris Jenkins, i do not remeber the 1st techs name but Steven and AmberWe certainly had cool air in our home this nightThank youThe McCarthys

  • Review 184 (2024-12-19 - Rating: 5)

    Paul from Morris Jenkins was professional, timely and clearly explained everything. The issue was solved and he was extremely polite. The customer service with Morris Jenkins is refreshing. They do a very good job.

  • Review 185 (2024-08-20 - Rating: 5)

    Waking up to a busted water heater sucks, but Martin, Will, Austin and Shaun did a great job for me. They were extremely professional, left our home cleaner than when they showed up, and worked with due diligence to complete their work in timely manner. They turned our stressful situation into something we felt was being taken care of the right way. I am very pleased with all their work and would gladly recommend them to anyone who might need their services.

  • Review 186 (2024-12-04 - Rating: 4)

    Alissa arrived the next day after easy scheduling in the app. She checked my toilet, augered it and advised several options regarding replacing toilet (it is old). Would do business with her again! It is nice to see a lady plumber!

  • Review 187 (2024-11-15 - Rating: 5)

    What an incredible experience that I had today with Morris Jenkins and my plumbing issues. It started with the receptionist that answered my call and was so understanding and kind it made this procedure extremely easy. Richard, a plumbing employee, came to my house at 5:30 PM. and check for a leak and to clean day faulty drain. I had a big water bill so I asked if they would do a leak check. He found several problems and set down with me to explain the problems. I have some general knowledge of plumbing but he was able to explain it in terms that I understood. I decided to fix the problem by replacing all of my toilets. I did this because I felt just fixing small problems would be like throwing good money after bad. I asked for the higher toilet bowls as I am tall and it helps when I get up and down. I asked him if I could have the work completed prior to Thanksgiving. Just like in a christmas carol he was able to do everything the thing all in one night.This Included having the toilets delivered. After careful work and clean up Richard walked out of the door at about ten thirty pm. Union county is not a district that has the best water so I also decided to put an a full filter water conditioner. Drew came out around 6:30 and we discussed different options. He took pictures and measurements and came back with three different offers. After explaining each one, I chose the one that was reasonable and took care of my water problems. This option should take care of my water situation for about fifteen years without having to change any filters. Again, I asked if it could be done prior to Thanksgiving. I am very happy to announce that they are coming tomorrow at noon.I cannot tell you how wonderful and accommodating everyone at Morris Jenkins. Very personable, excellent work, and the work was very high quality. I used to live in North Charlotte. And had Morris Jenkins. I now live in Union County and Because of their prior service, I contracted with them at my new residence. I havenever had a bad experience and would highly recommend This company for any.Hvac and plumbing needs.On a final note, let me state that Richard worked so hard and make sure that everything operated properly. Prior to he explained everything and made sure I was happy with the work and cleanup. His professionalism, personality and his work is superior.

  • Review 188 (2024-12-09 - Rating: 5)

    I had my 2 furnaces tuned up today, my service technician Grant was outstanding. He took his time completing the tuneup and carefully explained the steps he took along the way to ensure the two units are running at peak performance. Thanks Grant

  • Review 189 (2024-10-21 - Rating: 5)

    Paul with Morris Jenkins was extremely professional and I highly recommend him to everyone. It was a great experience and he was honest, detailed and took great care of me and my family late at night on a Sunday. You should be lucky to have him as an employee!

  • Review 190 (2024-12-03 - Rating: 5)

    Bradley is outstanding, calm, professional and knowledgeable. He has been to our adult group home a few times and was amazing with residents and staff!! Highly recommend Bradley and Morris Jenkins. Very thorough!!

  • Review 191 (2024-10-18 - Rating: 5)

    Erik with Morris Jenkins was great!! He was prompt, very knowledgeable and efficient. He explained everything really well which helped me understand any of the issues that we needed to address. I will request Erik as my technician going forward.

  • Review 192 (2024-09-22 - Rating: 5)

    Justin arrived right on time and quickly went to work. He was able to fix the initial problem but also took the time to fix another issue which was not part of the original call. He was really great to work with and provided lots of helpful information for future use. Since this is my first appointment using the plumbing service I could not have gotten a nicer person. I would absolutely request request to use Justin with any future plumbing issues. Great Great experience.

  • Review 193 (2024-08-01 - Rating: 5)

    I am extremely happy about the service done by Morris -Jenkins, technician named Jeremy Langford took special care for tune up my AC unit. He did the thorough cleaning and even he put a rubber pad underneath for no noise and water drain out easily. He is the Best. He is so humble knowledgeable and honest to his job. God bless him and this company for doing the great service for the community.

  • Review 194 (2024-10-30 - Rating: 5)

    As a new homeowner, Morris-Jenkins just earned my business this morning! Charles Hall did a great job while being super kind and professional. We really appreciate his help and will be calling Morris Jenkins again when needed in the future.

  • Review 195 (2024-11-25 - Rating: 5)

    RobbieIm extremely satisfied with the maintenance service provided. Robbie is knowledgeable, efficient, and ensured my heating system is running smoothly. His attention to detail, including changing my air filters, gave me peace of mind. Ill definitely continue to rely on him for my maintenance needs.

  • Review 196 (2024-09-10 - Rating: 5)

    Caleb was very polite. He checked the garbage disposal because it was not working. The disposal was not 2 years old but it stopped working. He checked the model and found the reset button and he reset it and I didnt have to replace it. He also checked my dishwasher because it was not working I asked him did I have to set up another service call and he said the advantage program allows him to check it out also. I was very please with the service and the manor he cared himself. Glad that I joined the advantage plan. I forgot to tell you he also unclothed my tub.Thank youCecelia James