Customers 1st Drain Cleaning & Plumbing Repairs, LLC

Located in Charlotte, North Carolina

Address: 14325 Ballantyne Lake Rd, Charlotte, NC 28277, United States

Phone: +1 980-580-6878

Rating: 5

Review 1 (2024-12-30 - Rating: 5)
I recently hired Kevin for a plumbing issue in my home and to install new plumbing hardware as well. I couldnt be happier with the service! From the moment I called, Kevin he was always friendly and professional.Kevin is very knowledgeable and quickly diagnosed the problem. He explained everything clearly and provided a fair estimate before starting the work. The repairs were done efficiently, and he even cleaned up after himself!I appreciate the excellent customer service and the quality of work. I highly recommend Customer’s 1st Drain Cleaning & Plumbing to anyone in need of plumbing services. Will definitely call them again for any future plumbing needs!Patrick Griffin

Review 2 (2025-01-05 - Rating: 5)
Kevin from Customers 1st got me on the schedule and seen in the same day, after a town water main break cause the water pressure to surge and trip up my water heater. He resolved the issue in a timely manner while keeping me educated about the process. Super professional and knowledgeable, highly recommend.

Review 3 (2025-01-03 - Rating: 5)
Mr. Kevin Burden’s positive attitude and hard work on reinstalling my toilet was truly impressive. His attention to detail and professionalism throughout the job is commendable. Thank you Kevin for delivering such high quality plumbing service.

Review 4 (2025-01-07 - Rating: 5)
Excellent service! Kevin was prompt, professional, and incredibly knowledgeable. He fixed my several plumbing issues quickly and left everything clean and tidy. I Highly recommend him for any plumbing job.

Review 5 (2024-12-19 - Rating: 5)
I had a great experience! Professional, punctual, and they really knew his stuff! My problem was somewhat complex but Kevin made light work of it. Not only did he do excellent work, but he also took the time to explain our issue and gave us some tips for the future.If you need a reliable and knowledgeable plumber, I highly recommend Kevin. I’ll definitely be calling him again for future plumbing needs.

Review 6 (2025-01-06 - Rating: 5)
Kevin did a fantastic job in my home bathroom. He is responsive and pricing is reasonable. Above all he knows his stuff

Review 7 (2024-12-30 - Rating: 5)
Unclogged washer drain; responded to my request promptly; came at expected time; did the job; was polite.

Review 8 (2024-10-11 - Rating: 5)
Kevin is absolutely amazing!! I could recommend him more! He’s loyal, reliable, and truly care about the customers he’s serving. He’s had almost 2 decades of experience and is extremely knowledgeable. Best of all, he is very affordable and always gives his customers a fair price! I’ve worked with him several times since I got a home and he’s always my number 1 go-to man for plumbing work!

Review 9 (2024-05-13 - Rating: 5)
We were having really high water bills and needed to find out why. Kevin the plumber was excellent. He was able to quickly figure out the problem. He throughly explained the problem and even shared a video of the standing water. Great experience. I would definitely recommend this company and use them again.

Review 10 (2024-02-17 - Rating: 5)
Mr. Burden has done several projects at my home. He’s always punctual, professional and always goes above and beyond to provide great customer satisfaction at a reasonable price. He’s the only plumbing service I will ever use.

Review 11 (2024-12-13 - Rating: 5)
Kevin was prompt, reliable, professional and knowledgeable. Highly recommended!

Review 13 (2023-08-28 - Rating: 5)
Kevin helped me with a leaking toilet and a leaking sink hose. Both times he was very professional, knowledgeable, and he went above and beyond.

Review 14 (2024-12-05 - Rating: 5)
Very processional.. I will definitely recommend him to my family and friends

Review 15 (2023-12-22 - Rating: 5)
I truly enjoyed the service and everything working perfectly…Keith was professional and I look forward to working with your company again in the future…

Review 16 (2023-10-13 - Rating: 5)
Kevin was very good. I really appreciate his work.

Review 17 (2024-05-01 - Rating: 5)
Would recommend for any plumbing work. He arrived on time and finished the work.

Review 18 (2023-11-30 - Rating: 5)
Very knowledgeable, professional and reliable. Best repair service in this area!!

Review 19 (2024-02-02 - Rating: 5)
Very affordable and professional. Gave options that could save money. Highly recommend.

Review 20 (2023-08-11 - Rating: 5)
Once again Kevin quickly diagnosed the problem and repaired it for a reasonable price!

Review 21 (2023-12-27 - Rating: 5)
Very well experience and well mannered Gentleman. Very intellectual; advices me about what I can do to future proof my water Heater issue. He also allowed me to negotiate the price of the service if I have the necessary tools for his job. Fast and very efficient!