Roto-Rooter Plumbing & Water Cleanup

Located in Saint paul, Minnesota

Address: 7200 Hudson Blvd N #108, Oakdale, MN 55128, United States

Phone: +1 651-605-0137

Rating: 4.8

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-05 - Rating: 5)
We recently had some work done which includes excavating our yard for some repair of some pipeline, Joe and Steve came out and they did an amazing job. Even though today was supposed to be one of the coldest days, they both took their time and made sure everything was done correctly and in a timely fashion. I just want to shout out to them both and thank you so much for doing such a great job…. I would recommend rotor rooter to all my friends and family.. Thank you, Estrada familyI also wanna say Na And Spencer when they came out, they did amazing job explaining to us exactly what needed to be done. The whole team was great thank you so much.Happy Holidays

Review 2 (2024-12-16 - Rating: 5)
Jesse and Hamilton did an amazing job from start to finish. In order to ensure a successful and correct main line auger, they suggested we put in to a 4” line clean out in as we have very old plumbing. They came back and fixed the plug the same day we had the line clean out installed. Would 100% recommend them to anyone, very knowledgeable and concise.

Review 3 (2024-11-21 - Rating: 5)
Floor drain was backing up. The technician was able to arrive early. Friendly, fast, efficient service and he cleaned up nicely when done. Ive used Roto-Rooter several times before and have always been happy with the results

Review 4 (2024-12-25 - Rating: 5)
Na was professional and prompt. I had snaked 20 ft myself but couldnt get it unclogged but now I got it taken care of. Was able to get drain restored Christmas day. Very grateful! Thanks Na!

Review 5 (2024-12-12 - Rating: 5)
Jesse and Hamilton came to our house to clear a clogged kitchen drain. When they started clearing the drain, the power went out in our neighborhood. Jesse was kind enough to give me is cell number to call him when the power was back on, which we did. They were back a few minutes later to do the job. Two super nice guys did a great job. I highly recommend Roto-Rooter Plumbing and Water Cleanup.

Review 6 (2024-12-27 - Rating: 5)
I have used roto rooter many times and its always been a good experience. The office staff and the techs are always very friendly. They also usually make it out the same day as my phone call. I dont even check around for other places as it seems pointless because I am content with their service.

Review 7 (2024-10-21 - Rating: 5)
We had Jesse from Roto-Rooter come out to clear our main line late at night and he provided us with speedy and excellent service. He was knowledgable about the issue and very friendly as well. Definitely recommend his services!

Review 8 (2024-07-23 - Rating: 5)
I was able to schedule service online and describe the issues we were having (clogged sink and leaking trap). They were able to schedule an appointment the next day. Our service tech Jesse was great, read the notes and understood what the problem likely was. He clearly explained his thoughts on what he felt the issues were and how he was going to clear the drain. He was very considerate wearing booties in the house and cleaned up the area he was working in when he was done.

Review 9 (2024-12-27 - Rating: 5)
Jesse was great. He seemed to be very knowledgeable, he was helpful and we appreciated his commination throughout the service.

Review 10 (2024-11-01 - Rating: 5)
Thank you Roto-Rooter for helping us with a garage drain clog. Even though the problem wasn’t able to be fixed on the day of service we received very helpful and useful information and have someone coming out again to help solve the problem in regards to next steps. It was also amazing to get someone out on the same day we called. We called a few other places and the earliest they could come was next day so my husband and I were super grateful to have Roto-Rooter come out same day. Thank you!

Review 11 (2024-11-01 - Rating: 5)
I had a clogged sewage issue at my house, and they sent JASSE to help. He was very knowledgeable and took the time to explain all the possible causes based on the symptoms. His approach was well thought out, and he clearly knows his work. Thanks to Roto-Rooter for having such a skilled and humble expert on their team.

Review 12 (2024-08-14 - Rating: 5)
We had a dishwasher emergency on a Sunday evening. We called Roto-Rooter and had not only a Field Supervisor show up, but a technician as well within an hour of our call. It was a brand new, never used dishwasher that was used for the 1st time. The pan didnt drain and the water leaked all over the floor. The pair were able to get the dishwasher to drain and set up service the next morning to address the water damage (pull up kitchen flooring to dry and remove water damaged ceiling in bedroom located below the kitchen). Fans were set up to expedite the drying process. Carpets were protected for the trips to the lower level. I even had a representative stop by the following days to check the drying status. I found the representatives knowledgeable, hard working, and easy to communicate with. I liked the fact that they are familiar with working with insurance companies and advised that they would provide information and pictures of the damage as part of our claim. I would recommend Roto-Rooter for water damage assessment/mitigation.

Review 13 (2024-07-08 - Rating: 5)
I called and received same day service. They arrived within the hour of the call. Price was reasonable for the service provided and work I had done. Will definitely use again if needed. Jesse was very knowledgeable and was wonderful explaining what was going on.

Review 14 (2024-09-23 - Rating: 5)
Saw water coming out of my floor drain, my other 24/7 company had nobody on staff to come out. Roto rooter was there in 45 minutes. They help with insurance claims, as well. Jesse was fantastic.

Review 15 (2024-07-02 - Rating: 5)
Jesse was wonderful - he communicated clearly about arrival time and was conscientious and professional throughout the service call. We were very thankful for this, especially considering this was all happening at 10 o’clock at night! He diagnosed our issue and patiently explained our options and the pricing differences/ likelihood of success of each one. Ultimately – he fixed our issue and we were very pleased!

Review 16 (2024-11-06 - Rating: 5)
Showed up within two hours on a Sunday. Followed up the next day with a camera tech. I was able to use a $100 coupon. Everyone was very professional and kind.

Review 17 (2024-11-01 - Rating: 5)
Representative was on time, very courteous and most importantly solved the problem in a very timely fashion.I would highly recommend Roto Rooter to any of my friends and family.

Review 18 (2024-07-29 - Rating: 5)
I used Roto Rooter to unclog my bathtub drain. I am highly satisfied with the job. Andrew is a great guy to deal with. He was professional and got the job done quickly.

Review 19 (2024-10-27 - Rating: 5)
Jesse was an excellent service provider! Fast to get here, quick to assess issue, quick to clear a stuck toilet! Very nice and informative!

Review 20 (2024-09-20 - Rating: 5)
Jarrett was most accommodating. He did everythinghe could to try and correct a problem with my “gurgling “toilet! Then Spencer Hardy came along and found theproblem. Both guys are terrific and a real asset to RotoRooter. God Bless you two!!

Review 21 (2024-12-27 - Rating: 5)
Jesse was delightful to work with. They came quick, and fixed our drain right away!

Review 22 (2024-07-30 - Rating: 4)
The technician arrived on time, and completed the job quickly. Price seemed pretty comparable with what I’ve heard from other neighbors that have used other companies. Roto-rooter was far easier to get ahold of and schedule!

Review 23 (2024-06-14 - Rating: 5)
We were very happy with the work done on our bathroom sink. They came on the same day. They replaced the trap and snaked out the pipe beyond the trap until it was cleaned out. The cost was reasonable. They cleaned up nicely after they were done.

Review 24 (2024-08-22 - Rating: 5)
Jesse with Roto Rooter did an exceptional job for us this afternoon. The floor drains in our restrooms were clogged. He got on-site within an hour and unclogged them. I would recommend Jesse at Roto-Rooter to help with any drain issues.

Review 25 (2024-07-19 - Rating: 5)
Jesse came out to diagnose a smell in our laundry room. He was extremely polite and helpful. He was unable to locate the issue, but directed us toward a plumber. We would recommend him to anyone.

Review 26 (2024-08-09 - Rating: 5)
Very detailed of what I need to know. So far the works were excellent.Sott and Robert were both really good of explaining what the need to do in my house plumbing.

Review 27 (2024-12-20 - Rating: 4)
I was very confused as to whom I was calling. The number I called was listed as Anoka Plumbing. I thought I was hiring a local plumbing company. The work was done quickly by a very nice guy.

Review 28 (2024-07-02 - Rating: 5)
Jarret with Roto Rooter was prompt and early to the appointment, was quick to determine proper course of action, and the problem was solved within half an hour of his arrival. I would be happy to have Jarret and/or Roto Rooter back to my house should I require plumbing services again. Thank you for fixing my problem!

Review 29 (2024-07-29 - Rating: 5)
Your employee Na was great, He new his Job. Very respectful, and tolerent of my old houses workings. I will ask for him again, when I need a reliable plumber. He arrived quick, and thats what I needed.

Review 30 (2024-07-08 - Rating: 5)
Jesse came within 45 minutes of my call and solved the clogged drain issue. He was friendly , courteous and provided information on how to avoid issues in the future. Fantastic first time experience with Roto-Rooter!

Review 31 (2024-12-07 - Rating: 5)
Great communication, on time, excellent. service. Would definitely recommend.Service tech Na was very helpful and knowledgeable.

Review 32 (2024-06-17 - Rating: 5)
Very Happy, with my experience using Roto-Rooter ! I got an appointment , the same day, I called. Jesse gave me a quote and stuck to it! He was very careful ,and left everything cleaner than it was in the first place. He successfully removed the clog and gave me several pro tips to prevent future clogs. He went above and beyond to be sure I was satisfied. I will use Roto Rooter again, if needed, and ask for Jesse by name!

Review 33 (2024-10-19 - Rating: 5)
They were able to come next day, on time and take care of my problem with good insight for future maintenance. All around good experience.

Review 34 (2024-07-13 - Rating: 5)
Roto-Rooter was SO WONDERFUL for us!Jesse came out and spent several hours on our sewer problem, and got it FIXED!!! Very professional and top notch!

Review 35 (2024-04-26 - Rating: 5)
Great people, great technician. Very knowledgeable, very friendly. They definitely know what theyre doing. Got the job done. Im very happy with it. I definitely recommend this Service of experts. No more frustrations. I wanna thank Jesse He did an excellent job

Review 36 (2024-06-24 - Rating: 5)
I came home at 10:00 pm to my basement flooding with sewer water. Roto Rooter sent someone out within the hour.Jesse was helpful and friendly despite the late hour. He knew immediately from the smell upon entering my house that the city sewer line was backed up.He got the city to come out and clear their pipes within a couple of hours and came back the next morning to snake my house line. He was knowledgeable and gave me lots of good tips and info.I would definitely recommend Roto Rooter for any plumbing services.

Review 37 (2025-01-06 - Rating: 5)
Immediate response. Quick solution. Great price. Excellent customer service.

Review 38 (2024-05-01 - Rating: 5)
We were very happy with the service and professionalism of Roto-Rooter! Jared did a great job diagnosing, cleaning and fixing our issue. The work is guaranteed for six month which gives us extra peace of mind. If we need a slow drain issue fixed again we will call them. I highly recommend.

Review 39 (2024-09-19 - Rating: 5)
There used to be a saying years ago, its hard to fly with the Eagles when youre working with turkeys and buzzards. Jesse, the plumber that came to do work at my apartment building, he is an eagle. He calls me ask questions, calls me again and tells me what he did or what hes going to do. Keeps me in the loop and I can understand him, he has a very clear voice. He is not a Pakistani man.

Review 40 (2024-11-22 - Rating: 5)
Tech showed up on time and quickly diagnosed and fixed the problem! Great service on short notice.

Review 41 (2024-09-20 - Rating: 5)
I had Jesse, he was fast knew what he was talking and doing very respectful any questions I had he answered them all. I would call them again or refer them to anyone who needs help with plumbing!

Review 42 (2024-08-15 - Rating: 5)
Jesse was helpful and did a great job. He got out here an hour after we called for service.

Review 43 (2024-11-04 - Rating: 5)
Fast, efficient, professional!! Even put shoes guards on including the wheels to the machine brought in to do the job. Thank you!

Review 44 (2024-01-30 - Rating: 5)
Best experience I’ve ever had with a plumber. The entire team was courteous and helpful. No after hours charges. No trip charges and when you get the estimate you can decide to proceed or call another company. Highly recommend using RR.

Review 45 (2024-05-31 - Rating: 5)
Great job of clearing the pipes with minimal interruption to my day! Jesse and Ramirez were courteous and kept the mess to a minimum, and cleaned everything up so it was spotless after they finished.

Review 46 (2024-04-15 - Rating: 5)
They took their time and got the troublesome toilet unplugged. They had explained my options after listening to my description of what was going on. Both men were pleasant and friendly. I also appreciate how promptly they were able to get here after I called. Thank you!

Review 47 (2023-09-09 - Rating: 5)
John is a true professional with a friendly, easygoing attitude and he is highly skilled at explaining what is going on every step of the way. He came out within a half an hour on a Saturday to assist us with a main line clog. He quickly assessed and resolved the issue and gave us good advice about what to look out for in the future. Price was fair. He cleaned up everything and left without a trace. What a great experience! Thanks.

Review 48 (2024-09-27 - Rating: 5)
Service was done professionally but the cost was high ( also given that the visit was on a Saturday afternoon) at $480.

Review 49 (2024-01-29 - Rating: 5)
Had an issue with a leaky drain in my basement. Set up an appointment online for the next morning. Roto called me to tell me a technician was available earlier so that was excellent start. Angel was my technician and he immediately identified the problem, quoted me a price and then he was off to fix everything! He spent extra time to ensure everything was back up and running better than it was prior to his arrival. He was very professional, explained everything, I’m very appreciative to Roto Rooter for having someone like Angel on their team!

Review 50 (2024-11-10 - Rating: 5)
What a day of work these two men put in. I am very grateful for their tenacity in getting the job done. Bravo!

Review 51 (2024-01-28 - Rating: 5)
Angel was prompt, very friendly, clean and took the time to explain the problem and how to avoid the issue in the future. Roto Rooter notified me one hour prior to his arrival. Angel was very professional and took the necessary time to explain the issue. I would definitely recommend Angel for future projects and Roto-Rooter as a preferred choice. Awesome Job.

Review 52 (2024-01-28 - Rating: 5)
Our sewer line backed up due to root blockage. Na and Elliot arrived quickly, resolved the issue, and had a clear plan for next steps. Great expertise and customer service. Highly recommended!

Review 53 (2024-02-07 - Rating: 5)
Roto Rooter was out to my house quickly. Service tech was friendly and thorough. Support folks provided me with complete information, answered my questions, and ensured I was taken care of for follow up services.

Review 54 (2024-08-30 - Rating: 5)
Jesse was very helpful and was honest throughout his visit. Very timely!

Review 55 (2024-07-10 - Rating: 5)
I appreciate the quick service for a basement drain that was backing up. Roto Rooter was able to come within the hour before any damage occurred.

Review 56 (2024-07-09 - Rating: 5)
Fast and courteous. The plumber made sure that the drain was completely clear. Cleaned up after finished. I wish that had used them when this drain first clogged.

Review 57 (2024-01-28 - Rating: 5)
Wow, we had a kitchen sink clog, which isnt actually an emergency, but a technician was at our house within 90 minutes on a Sunday! The tech, Na, was very professional and explained everything he was doing. And he fixed the clog pretty quickly with no mess.

Review 58 (2024-07-09 - Rating: 5)
Very responsive and great service. We called him during an emergency and they came as fast as we needed.

Review 59 (2024-04-27 - Rating: 4)
We had water in the clothes washers laundry tub that wasnt draining. The plumber found a tiny leak in the trap but more importantly, found a lot of crud at the floor drain which, when cleared out and trap repaired, cleared the problem. Because it was an urgent call, the price was high, but the results were what made laundering a possibility again.

Review 60 (2024-07-22 - Rating: 5)
The technician came on-time, he shows respect and explained what the problem was, went through everything he did in details and clean up the place after job is done.

Review 61 (2023-08-14 - Rating: 5)
Jesse was very knowledgeable and personable. He came in and assessed my problem, set me up with specialists as a next step as well as doing everything he could to make my issue manageable. He was easy to get along with and someone I would highly recommend to anyone who has a similar situation suddenly appear.

Review 62 (2024-04-26 - Rating: 5)
Great experience! Jesse was awesome. He knew how to get our problem fixed and did it efficiently. Great communicator and nice guy.

Review 63 (2024-11-18 - Rating: 5)
Great work. Knowledgeable. Kept me informed through the process. Friendly.

Review 64 (2023-12-22 - Rating: 5)
Plumber arrived on time, was very professional, got right to replacing the garbage disposal with the unit I bought in a short time. Pleased with work done & experience, would definitely use again. Online scheduling very easy & straight forward.

Review 65 (2023-11-20 - Rating: 5)
Had a main line clog, so couldn’t use toilet, shower or sink. Shortly after my call, I had an extremely friendly technician at my door. He answered all my questions and got everything working quickly. Price was responsible for emergency service. Very satisfied!

Review 66 (2024-02-22 - Rating: 5)
Roto Rooter was out to clear my kitchen sink drain within an hour of my call. Same day service isn’t cheap but from my experience they are competitive. Drain was cleared in about half an hour. They sold me a big jug of drain treatment that I plan to use monthly in the hopes of extending the need for them to return past three years, as that has been the time between the last two drain clearings and this one. 2018, 2021, 2024. Always happens in the winter.

Review 67 (2024-03-22 - Rating: 5)
Jesse was thorough, helpful, and sought to help find the problem and quickly get a resolution. We appreciate the attention to detail and the urgency we received during the service call.

Review 68 (2023-04-17 - Rating: 5)
My basement drain had a little water coming up out of the drain when I was running the washer. Running water downstairs was bubbling up too so I booked an appointment online at 2pm for techs to come between 5-7pm. They called first and showed up a little early which was great, it was a Sunday too so I appreciated them being so fast on a weekend. Jesse and his tech were great, very professional and they took their time explaining everything in detail. Price was maybe a bit high, 450ish but for a trip out on a Sunday and how fast they were I’m happy.

Review 69 (2024-02-07 - Rating: 4)
The technician was efficient and thorough, and able to core out the roots in the main sewer quite quickly.That said, Roto Rooter always seems to hold you in suspense about pricing, and partly feels like you are at the mercy of them. I’ve had them come out a few times and it always gives me anxiety.

Review 70 (2023-08-15 - Rating: 5)
My experience with John was outstanding, he came on time and jumped right onto the problem. Throughout the job he was very informative and gave us a good laugh, while giving us a chance to oversee his work. If we ever have a problem again, I would request him to come back out with no hesitation Thanks John!

Review 71 (2024-01-14 - Rating: 5)
Jessie was very friendly and able to quickly diagnose and solve the issue with a slow moving drain on a Sunday which was greatly appreciated. Did a great job of cleanup afterwards as well. Would highly recommend. Thanks!

Review 72 (2024-06-21 - Rating: 5)
Jesse did a great job. Explained everything, worked hard, git the job done quickly, and most importantly the water is draining great!

Review 73 (2024-06-14 - Rating: 5)
The technician was very helpful in resolving the plumbing problem. He was friendly, polite and promptly fixed the problem!! Excellent service

Review 74 (2024-02-23 - Rating: 5)
Excellent service. The Plummer was very knowledgeable, told us up front the options and cost. He was able to get the plumbing back in order. Would definitely use this company again!

Review 75 (2023-05-18 - Rating: 5)
Jesse was awesome, he came in and was very respectful and professional. He knew what was going on right away and explained it in a way that made it easy for me to understand what he was doing to fix the issue and what caused the issue in the first place. Overall a splendid experience with him!

Review 76 (2023-02-22 - Rating: 5)
My experience with this company was superior. Jamison came out and found my problem immediately and fixed it. He was professional and explained exactly what happened. He was very knowledgeable, approachable, respectful and funny. He did a wonderful job of cleaning up and gave me some tips on how to prevent another incident. I very much appreciated his ability and skills. The stress level dropped to zero when the job was completed. Thank you, Jamison. You are a credit to your company.

Review 77 (2024-03-06 - Rating: 5)
I literally never leave reviews but Jamison from my local roto rooter was absolutely fantastic. Kind and helpful and truly went above and beyond to make a bad day feel much easier. This guy rules!

Review 78 (2024-01-12 - Rating: 5)
We had them out earlier and thought the problem was fixed but it wasn’t, and so they came back out and investigated further and found the problem. We are so completely satisfied with this company. We couldn’t have asked for better. They are very professional and they keep everything clean and tidy. I highly recommend this Company! Special thanks to Jesse, Tim and Cory for all their help!

Review 79 (2023-12-23 - Rating: 5)
Jesse and crew were great! Showed up same morning as call was placed and roto-rooted the clogged sewer line to un-flood the laundry room. Also called in an expert to show video of where roots were disabling the sewer line and propose a more permanent fix with a liner. Five stars!

Review 80 (2024-01-26 - Rating: 5)
Jesse was very knowledgeable and took the time to explain to me how my pipes ran through my house. He also diagnosed the problem quickly and recommended preventative measures for me.Thank you Jesse!

Review 81 (2024-03-21 - Rating: 5)
Jesse explained everything to me in layman’s terms, preparing me for the worst and hoping for the best. Mine ended up being the best case scenario. He also gave me some helpful advice to avoid problems in the future.

Review 82 (2024-01-23 - Rating: 5)
Roto Rooter was very prompt in getting to my home to fix a sewer backup issue.Zeb did an excellent job explaining everything to me as he worked and several different times asked me if I had any other questions.He also made suggestions that could possibilyprevent the issue in the future.I would highly recommend Roto Rooter for your plumbing needs.Ellie

Review 83 (2023-05-31 - Rating: 5)
John was great to work with. He came right in and figured out the best access point to unclog our main line. He was very thorough and provided recommended preventative measures for the future. Id highly recommend his services.

Review 84 (2023-11-17 - Rating: 5)
Josh arrived quickly, and worked really hard to clear our sewer line, including chiseling out a seized lead clean-out cap. Professional, patient, provided clear explanations, tidy, and thorough.I hadnt expected I ever say this about a main sewer line backup situation, but it was an enjoyable experience!

Review 85 (2024-02-07 - Rating: 4)
Jordan was great! Timely, neat and explained everything. I wod give him 5 stars, but I gave 4 because Roto-Rooters prices are quite high.

Review 86 (2023-07-18 - Rating: 5)
There was a scheduling snafu at first. They worked it out quickly and easily the next day. My plumbers name was John. John was very personable and professional. He worked until the job was complete, and even found a problem I didnt even know that I had. I am very happy.

Review 87 (2024-03-01 - Rating: 5)
They came on a Saturday morning 🌞, within 60 minutes of my call. The technician was personable and did a good job. It was more expensive than anticipated but so are eggs!

Review 88 (2024-03-31 - Rating: 5)
Easy online scheduling. Prompt, courteous and capable tech. Great clean up bafterward, which I appreciate since it can be a really messy job. Knowledgeable and friendly consult on the larger drain maintenance issues.

Review 89 (2024-02-06 - Rating: 5)
Na was very pleasant and professional! He got the job done efficiently and quickly. He was clear about pricing and showed us ways to maintain the drain.

Review 90 (2024-01-22 - Rating: 5)
Technician, Na, was prompt and personable. He explained every step of what he was doing to resolve our toilet clog. He got the job done and then made recommendations to help avoid the issue in the future.

Review 91 (2023-05-08 - Rating: 5)
Michael came out and delivered excellent service late at night on a Sunday. Was very professional beyond what would even be expected being careful to not make any excess noise that might wake my kids. Solved my drain issue and gave thorough explanation and advice for preventing future problems. Highly recommend.

Review 92 (2023-07-28 - Rating: 5)
Responded within an hour of calling. He was professional, friendly, and willing to explain the procedure and results. Extraordinary job and great employee. Will continue to recommend Roto-Rooter because of their employees.

Review 93 (2023-08-28 - Rating: 5)
We had our drain cleared within 2 hours of me calling on a Sunday! Jesse was very kind, professional and let me borrow his wet vac to do some basic water cleanup before the professionals come in. Very pleased with the service I received.

Review 94 (2024-04-18 - Rating: 5)
Jesse was very knowledgeable, fast and clean yes it was a little pricey for the job but wouldn’t have wanted anyone else

Review 95 (2024-09-07 - Rating: 5)
I called at 5 pm just wondering a price, within two hours someone was here, fixed the problem, and it wasn’t as much as I thought!

Review 96 (2024-03-31 - Rating: 5)
Jesse did a great job. He was friendly and professional. I plan to use him again for any future plumbing issues

Review 97 (2023-10-09 - Rating: 5)
All day I was a wreck trying to figure out why my basement was flooding. The moment Jessie came out to the property, I became less anxious. Jesse was professional, went above and beyond assisting us with our weekend nightmare! We are so thankful for Jesse’s level of expertise, professionalism and empathy he showed throughout. We couldn’t be happier with the service! Thank you, Jessie!

Review 98 (2023-09-30 - Rating: 5)
Roto Rooter came out immediately and fixed a toilet and main line issue. Wow - they were professional and thorough and very detailed. Phenomenal service from Jamison! Thank you!

Review 99 (2023-03-04 - Rating: 5)
Andrew did a truly amazing job. Not only was he super thorough clearing out a blockage in our mainline, he even took the time to find ways to connect with my husband and me personally through our mutual hobbies. He also made sure we knew what we were up against in the future with our mainline and gave us really great recommendations on how to prevent future problems.I honestly thought the tech would come in and just clear the line, charge us, and go. But we really felt like we were taken care of and learned a lot about our home in the process. I feel confident we wont have more issues for a long time but if we did, we will absolutely call Roto Rooter again.THANK YOU!

Review 100 (2023-12-18 - Rating: 5)
I called when I first noticed the problem, and I was back in business within 3 hours from when I called. They were professional, thorough and courteous throughout the whole experience. I would highly recommend Roto-Rooter.

Review 101 (2024-02-07 - Rating: 5)
Na did an excellent job - quickly identified the problem, discussed with me and unclogged the pipes in no time. I am still reeling from the price tag and will be sure to never use bamboo toilet paper again!

Review 102 (2024-10-10 - Rating: 5)
Efficient with time and resources. Was direct with communication. Appreciate their help.

Review 103 (2022-12-23 - Rating: 5)
Joe went above and beyond clearing up our clogged and frozen pipe. He stayed for hours - well beyond typical end of the day - to finish the job and didnt charge us anything extra for all the time and work he did. Its the weekend before Christmas and were super grateful to have our sink working. Would definitely recommend!

Review 104 (2024-01-26 - Rating: 5)
Morgan did a fantastic job. He was very efficient and knew what the problem was. I’m satisfied with the result.Thank you Roto Rooter!

Review 105 (2023-07-10 - Rating: 5)
Roto-Rooter has been a great company to work with. We have used their services for maintenance, upkeep, and major projects. They continue to show excellent professionalism, skill, and customer service. We have been fortunate enough to have the same employees provide services, which has supported our satisfaction. Roto-Rooter has provided our family with kind and friendly service since 2017. While all staff have been great to work with, Jesse has been our consistent favorite technician. He is skilled, knowledgeable, and efficient. Jesse explains the problems in relatable terms, tailored to the customer (e.g., as a nurse, he used medical terminology and disease process to describe the pipe problem-THANK YOU)! He knows our names, our dogs’ names, and remembers all the little quirks of our house. You will not be disappointed if you choose Roto-Rooter.

Review 106 (2023-08-06 - Rating: 5)
Scheduling was easy and our Technician Jesse was awesome! He was very knowledgeable, personable and did a great job. Roto-Rooter will continue to be our go-to.

Review 107 (2024-03-30 - Rating: 5)
Explained what was going on in the bathroom toilet really well. Had many good things to not do to help not get clogged again. Just very nice and great work.

Review 108 (2024-12-08 - Rating: 5)
Great service, timely arrival - highly recommend!

Review 109 (2023-11-25 - Rating: 5)
Jesse did an awesome job. He was at my house within 45 minutes of making the appointment and had our main line cleared soon after!

Review 110 (2024-04-25 - Rating: 5)
David did a fantastic job! Very kind, explained what he was doing and why. Answered all our questions and went above and beyond! 👍🏻

Review 111 (2024-03-09 - Rating: 5)
Fast to respond to request. Fully explained the situation. Done thorough job and explained how we should move forward to avoid a repeat of fault. Great worker.

Review 112 (2024-06-17 - Rating: 5)
Jesse and his partner were very professional. Diagnosed my issue quickly and resolved it.

Review 113 (2023-04-18 - Rating: 5)
Ive had Rotorooter over multiple times for many things, but its only ever a one stop visit. John came in in my hour of need and helped me sort out a clog I couldnt resolve on my own. He got on site asap and was kind, professional and knowledgeable. Needless to say I recommend these guys over any other plumbing company.

Review 114 (2023-07-08 - Rating: 5)
My basement drain was backing up water that was flooding my basement every time I use the shower. I Tried snaking the floor drain to no avail. I gave up Im trying to deal with the situation myself and called Roto-Rooter which I had never used before. My technician arrived on time as planned. He explained to me what the problem was, explaining how the shower was not connected to the basement drain. He showed me tree roots he pulled out of my sewer line! Really helpful and professional and solved the problem! I felt like it was more than I originally wanted to pay but would well worth the value!

Review 115 (2024-07-22 - Rating: 5)
Rep was great. Very efficient, quick and fair price.

Review 116 (2024-03-21 - Rating: 5)
Jesse was a great tech. Thorough, knowledgeable and goes above and beyond. Jesse is a top notch employee!! A++++

Review 117 (2024-11-30 - Rating: 5)
Fast and friendly service, couldn’t have asked for anything more!

Review 118 (2024-11-04 - Rating: 5)
Our technician Andrew was great. He knew what he was doing and was kind and respectful. Definitely would use Roto-Rooter again, even though they were a bit pricey.

Review 119 (2024-11-22 - Rating: 5)
Friendly and professional. I would use their service again.

Review 120 (2024-10-19 - Rating: 5)
Great experience. We noticed a sink backup late Friday afternoon, and that same evening Jesse was at our house to fix. He was very friendly and helpful. Pricing was reasonable.

Review 121 (2024-08-26 - Rating: 5)
Jesse was great! He came out promptly on a late Sunday evening to clear our drain. I enjoyed our conversation and learned a lot. He was very professional and efficient, completing the work in an hour or so and cleaning up the space better than he found it. We are very grateful!

Review 122 (2023-03-16 - Rating: 5)
Jim was very professional and pleasant to work with. He originally came out to investigate a sulfur smell after the gas company ruled out a gas leak. He was very thorough and went above and beyond to help me figure out where the source of the smell was coming from. I had him come back the next day to clear a floor drain that was backing up.

Review 123 (2024-08-27 - Rating: 5)
Jesse did an amazing job—quick, clean and thorough!

Review 124 (2021-08-02 - Rating: 5)
Busy Sunday evening..last thing I wanted to deal with was a backed up laundry line. Curt arrived between 9:30-10:00pm and he was great. Assessed the situation took care of the problem, which was main line and could have lead to big issue…recommended a couple solutions and was on his way. Very efficient and likable. Will definitely use their services again…preventative moving forward I hope!

Review 125 (2022-12-02 - Rating: 5)
We called Rotorooter based upon the recommendation of another plumber who wasnt able to fix our problem. Jesse was fantastic, fast, friendly, inexpensive, and incredibly informative. He fixed the problem in an hour. I would highly recommend him and Rotorooter based upon our great experience with them.

Review 126 (2023-10-19 - Rating: 5)
Jesse and his apprentice came and did fantastic work. He explained exactly what they were doing, gave tips on how to prevent future issues and was very professional.

Review 127 (2022-10-31 - Rating: 4)
Joe was on time and very friendly. He actually arrived much earlier than we were told by the dispatcher for a kitchen sink drain clearing / cleaning on a Saturday.I gave 4 stars only for the cost. Each drain, no matter the drain, is $430 or so in Minnesota. A local plumber could have done it cheaper for sure, but we would have had to wait for service until sometime during the week.There was no extra cost for it being the weekend.Additionally, Joe recommended a preventative treatment to keep our pipe clear so that we won’t have future expensive repairs.

Review 128 (2023-05-16 - Rating: 4)
Great experience. However, was shocked by the initial quote to run a snake in one section of my drain system; not even the main drain to the street. Then an added $200 to purchase a fitting he cut. I do recognize the added cost for the fitting, but it certainly didnt add that much time to his visit.Since I cannot add a response to the owners I will add a comment here. The original charge was over $400 to run a single snake. Than an added $200+ for the serviceman to get an item he should have on hand. This is not consistent with past experiences nor with other vendors in the area.

Review 129 (2022-09-23 - Rating: 5)
Darrell performed a very efficient and professional job. He showed up when promised by the previous phone rep, and within 90 minutes, he managed to inspect the plumbing setup, clear the clogged drain line, and clean up all tools used for the job. Good, effective service with minimal intrusion on ones time. Thank you!

Review 130 (2023-01-05 - Rating: 5)
Jesse was great! Very personable and professional! Let me know what was happening and what next steps are. Upfront with pricing. Quick response to my water problem. Thanks Roto Rooter!!!!

Review 131 (2023-12-07 - Rating: 5)
These guys were fantastic! We had a clogged tub drain and couldn’t be happier with the service provided to fix the problem!If I could give more than five stars I would!

Review 132 (2024-02-29 - Rating: 5)
Great service! Called and had Jordan out to our place and everything working within a couple hours. Would highly recommend!

Review 133 (2022-11-21 - Rating: 5)
Joe was a great tech, very kind and thorough. He explained the process in detail, and left our place tidy and neat. I hope to not have any additional plumbing issues, but if we do, Ill definitely call Roto-Rooter.

Review 134 (2022-12-26 - Rating: 5)
This is the second time we used Roto and we will continue. They’re honest and upfront. They don’t use contractors (which I had a terrible experience with in the past). Our tech Andrew was on time and polite and certainly knew his job well.

Review 135 (2023-06-02 - Rating: 5)
I was very satisfied with the entire experience with roto rooter. When I realized my basement drain was clogged and backing up into my shower on a sunday afternoon I called roto rooter. They told me they would get someone out and they would call as soon as they knew the arrival time. Within half an hour I had a confirmed time and a tech name. They were on site an hour later. The tech quickly found the problem, told me what it was, and gave me a price. I signed off and cleared my pipe. The tech cleaned everything up after and left my bathroom cleaner than when he arrived (he also cleaned up the backup in my shower).Just used them again. Same great work and cleanup after.

Review 136 (2023-04-07 - Rating: 5)
Jesse and Mike were awesome, very friendly, very professional. Explained everything. And went above and beyond to make sure our drain was as clean and flowing as possible. Would for sure recommend!

Review 137 (2021-09-30 - Rating: 5)
We were able to make a same day appointment and they called 30 minutes before the technician showed up to alert us to his arrival. Curtis, our tech, was wonderful. He explained what he was going to do and how much it would cost up front. He proceeded to do just that. He was knowledgeable about the extent of our problem and clear about additional costs. He was also helpful with clean up tips.

Review 138 (2024-04-10 - Rating: 4)
Jerrett was great-he examined the problem and explained the process to me and then took the time to make sure things were cleaned up afterwards.

Review 139 (2024-01-20 - Rating: 5)
Na was great! Kitchen drain pipe was frozen but with his skill and patience he was able to unclog my pipe. Thank you Na!

Review 140 (2024-03-06 - Rating: 5)
Curt was friendly and competent, keeping us informed of what he was doing as he cleared the basement drains and replaced the wax seal on the toilet.

Review 141 (2023-04-14 - Rating: 5)
Jesse was very knowledgeable and quick at his job and he knew what he was doing and knew what he was talking about and thats what I like to see this was the perfect experience thank you. Hopefully we wont have to use them again but if we do I would definitely request Jesse again.

Review 142 (2023-01-30 - Rating: 5)
Joe was the absolute best; super awesome and communicative! Walked me through everything he was doing and was a pleasure to have! He fixed everything and made sure everything was cleaned up/looking good before heading out.

Review 143 (2021-05-04 - Rating: 5)
Had a bit of a panic on a Sunday evening, thought we had a backup. Within an hour of calling, we had a tech on site. He was able to confirm the problem was not a clog, but likely our septic system. He totally could have sold a cleaning job, but was straightforward and recommended we arrange a septic service before trying to solve the problem with a cleaning. I really appreciate the super fast response and the honesty. Made a stressful Sunday evening much easier to deal with. We will be using them when a cleaning really is needed.

Review 144 (2023-04-14 - Rating: 4)
Did not show up within hour time frame and no text notification to let me know they were on their way like they had mentioned. I had to call to see if they were still coming as I had other errands to run. It was already past the time frame they gave me! Other than that my drain is now working great!

Review 145 (2021-12-30 - Rating: 5)
Friendly and professional service, offered helpful hints.They were running a little late on our appointment time but called to let us know. (can be expected at times since they never know how long a service will take} Weve used Roto Rooter in the past and have not been unsatisfied}

Review 146 (2023-06-18 - Rating: 5)
Jessie was the technician. Showed up within an hour of my call on a Sunday got right to work I had to cut carpet open to access the clean out we worked together did a great job after everything was clear he insisted on running the sneak another hundred feet down just to make sure could not ask for a better service.

Review 147 (2024-01-19 - Rating: 5)
Very good service!I had another company the week before and is was not a good experience.Toto Rooter was prompt and pleasant.Got the job done

Review 148 (2024-07-22 - Rating: 4)
Service was fast and they had a drain technician at my house very quickly. Josh was neat, clean, and considerate of my home, wearing shoe covers while inside and protecting the cabinet interior with a tarp.He did a very thorough job, getting my kitchen sink drain flowing freely again. He thoroughly cleaned up after himself too.Was a little surprised at the cost, a bit higher than I expected, but Im often surprised at what things cost these days.Dropped them a star for that, but otherwise totally satisfied and highly recommend.

Review 149 (2024-04-27 - Rating: 5)
Jerrett was great! DIagnosed and solved the problem in no time! Checked several points of possible problems and was in and out in a jiff!

Review 150 (2023-01-08 - Rating: 5)
We had a drain line backed up with water flooding the furnace room. Joe arrived on time, inspected our pipes, and went above and beyond basic expectations in terms of cleaning things out, explaining how the system works, answering numerous questions, and making sure everything was ship-shape. A great experience!

Review 151 (2023-04-07 - Rating: 5)
I made an appointment online for the SAME DAY in the afternoon. 10 minutes later they called to ask if it would be ok if they came earlier. They were there before I knew it and had the drain cleared within an hour. I was very impressed.

Review 152 (2023-09-20 - Rating: 5)
Technician arrived within the time window frame and got to work right away. He was very helpful and cool with everything. Very pleased with the work.

Review 153 (2023-08-14 - Rating: 5)
Jesse gave alot of great information about my pipe that had clogged & info about the sewer location in my basement while snaking out drain pipe that flooded. Greatly recommended. Thank you Jesse.👍

Review 154 (2022-09-08 - Rating: 5)
Very fast and professional. Happened the night before and they came out the next day. Was even able to schedule it online at midnight. Brian our tech was great, thorough and professional. Will be scheduling our routine maintenance with this company

Review 155 (2024-03-25 - Rating: 5)
David from Roto came out right away and was really awesome with explaining what the issue was and getting it resolved right away, highly recommend using this service!!

Review 156 (2022-12-17 - Rating: 5)
RR rescued me on a Saturday evening when water used anywhere in my house was backing up and flooding in my utility room. Cleared drain from house to street, also cleared floor drain in utility room. Problem solved. Others I called weren’t available till Monday. Grateful for a timely rescue and a job well done.

Review 157 (2022-01-14 - Rating: 5)
The techs that came to fix my blocked water main couldn’t have been nicer. It was a tricky job and it took awhile but they got it done and I am so glad for how quickly they got here and got to work. I was super stressed but they communicated with me through every step and I really appreciated my service.

Review 158 (2020-07-27 - Rating: 4)
Josh was very professional and respectful of our home. He had his work cut out for him, as our drain was really clogged with 10 years of yuck. It did cost more than I was expecting, but I am so happy with the results. Scheduling with Roto-Rooter was super easy via their website, too.

Review 159 (2023-06-27 - Rating: 5)
Jesse worked his tail off getting the roots out of our main sewer line and even though it didnt look like he was going to be successful after 1.5 hours he WON!! he is amazing!

Review 160 (2023-04-29 - Rating: 5)
John was on time and very friendly and professional the entire time. He cleared a ton of tree roots out of our drain after a backup from our main line. Overall very satisfied with the service

Review 161 (2023-04-04 - Rating: 4)
John, the tech did a great Job, called and was there within a hour. Very friendly and knew what he was doing. Very Happy. But expensive thing to have done.

Review 162 (2021-07-14 - Rating: 5)
I am a second time home owner but never had flooding issues before from my first home, so I didnt know what to do or expect. I am so thankful for Keith Solorz. First, I spoke to Cynthia (unsure of last name) to schedule my appointment and she was so helpful and patient. She understood my needs and concerns and sent out the technicians quickly. Keith arrived on-time and right away I had so many questions. He was so professional and provided me information and explained to me what I can anticipate. He helped me understand the flood issue I currently have and helped to put my mind at ease because I had no idea how I was ever going to fix this problem. Thank you, Keith Solorz and Cynthia!

Review 163 (2024-01-26 - Rating: 5)
Na was very helpful and friendly. He had a lot of advice on how to prevent the same situation from happening. I would highly recommend them! Thank you Na!

Review 164 (2022-11-17 - Rating: 5)
Was able to come out in less than an hour, totally cleared my kitchen sink drain down to the main line. Very professional, friendly, and explained the issues — and also took care to clean up any water/dirt from going in and outside. Very pleased.

Review 165 (2024-02-01 - Rating: 5)
Jesse did an outstanding job. 👏 Super knowledgeable and friendly, and he was super nice to my animals!

Review 166 (2020-12-03 - Rating: 5)
Brian was very nice! He was on time and walked us through what was going to happen. The field manager Zach also came out and was super nice and uplifting. This is the 2nd time we have used them and will call again for any other services! Thank you Roto-rooter!

Review 167 (2023-06-16 - Rating: 5)
Jesse is Amazing, came right on time, pleasant, helpful. So glad he was our service guy and we will always use roto-rooter

Review 168 (2024-10-20 - Rating: 5)
The plumber was on time and performed the work neatly and efficiently.

Review 169 (2024-06-16 - Rating: 5)
Roto-Rooter came, did a great job and gave an analysis of what needed to be done to fix the problem going forward!!

Review 170 (2024-11-08 - Rating: 5)
Roto-Rooter did great work at my house. May God bless them.

Review 171 (2022-10-27 - Rating: 5)
Am I about to spend a bunch of money? Yeah. But, Joe walked me through everything he was seeing, gave me some tips for the future, and shared a few stories about how it could be worse. Also, my cats liked him, which says something about the type of professional calm that was provided. I hope that I dont need to call them again, but its good to know that I know who to call if I do.

Review 172 (2021-08-03 - Rating: 5)
My technicians name was Curt. He was super friendly, and very professional. Explained everything that he was doing and how to maintain what was taken care of. My system is now clean as a whistle! I will definitely call Roto-Rooter for any of my issues going forward. Five stars.

Review 173 (2020-09-20 - Rating: 5)
Roto-Rooter completely saved my weekend. Late this morning, I went down to our basement to get something, only to discover 6” of standing water around our floor drain. 😶. I thought for sure I would have to wait until Monday before someone could come out - meanwhile having to go shower/laundry/dishwasher free.I called Roto-Rooter to get on the books for next week and Jake showed up to my house literally 45 minutes later. Not only was he great to chat with but he quickly assessed the situation, explained all my options, and took care of the issue within a matter of hours. He sent me pictures of what he found (ew) so we would have them for our record, and walked me through four simple monthly maintenance routines that would help prevent the situation from recurring.We were just wrapping up when - surprise - Luke from Roto-Rooter showed up to do a complimentary camera inspection for our main drain. Luke thoroughly explained what he found, walked us through the potential methods of remediating the issue, and left us with his cell number in case we had additional questions.In all - these guys were great. We kind of hop around when we need a plumber but Jake and Luke from Roto-Rooter are going to be my go-to guys from now on.

Review 174 (2022-12-30 - Rating: 5)
Our toilet was plugged on Christmas Eve. They came out on the following Monday and did a fabulous job quickly, unplugging the toilet and taking care of us very professional, very courteous I would use them again.

Review 175 (2020-11-24 - Rating: 5)
We had our main sewer line back up in our basement and Roto Rooter was the only company who would send someone to our house immediately. Everyone else was a week wait! They explained everything they did before they did it and gave us clear estimates. Very happy with their work and with their help answering questions.

Review 176 (2020-12-05 - Rating: 4)
While the problem hasn’t been completely fixed yet, Andrew did a great job of trying everything he could, explaining and even showing me things along the way. We need a camera technician to come out, and even he/she will be here soon/same day! Responsiveness from the company has exceeded my expectations, and everyone I’ve come into contact with has been professional and pleasant to work with.

Review 177 (2021-04-12 - Rating: 5)
Joe was very professional and knowledge on how to fix the issue effectively. Answered whatever questions we had very clearly so were able to understand. He took his time and not put a quick fix on the clogged drains. He even fixed our master bathroom tolet. We would highly recommend this company to all our friends and family. Please give Joe a raise as he clearly deserves one.

Review 178 (2022-11-12 - Rating: 5)
Very prompt and professional service. The tech identified and fixed the issue in less than an hour. He was careful not to make a mess and gave me some advice on how to prevent future pipe back ups.

Review 179 (2020-11-26 - Rating: 5)
Roto Rooter saved our Thanksgiving!! We called as soon as we discovered the back up (two hours before dinner) and they were able to send someone within the hour. The service person, Will, was very professional and explained everything he had to do to get our main sewer line cleared. Once the roots were removed he cleaned everything up well and scheduled a follow up appointment to have the pipe scoped to further determine what needs to be done.

Review 180 (2024-01-05 - Rating: 5)
Joseph was phenomenal! Had my drain up in reuuing in not time.I couldnt be happier. Worth every penny!

Review 181 (2024-01-05 - Rating: 5)
Great service, price is higher than it used to be, but you get what you pay fore. Fixed my clogged pipe and showed me how to prevent in the future.

Review 182 (2020-11-19 - Rating: 4)
We had 3 floor drains back up with sewer water. Roto is pricey but the tech we had, Andrew, was amazing. He answered every question, gave us tips on how to avoid future issues (how to flush our old toilets correctly, proper garbage disposal use, type of toilet paper thats best for our system etc.) and reviewed everything at the end of the visit. We were super overwhelmed and he was so calm and patient with us. If you use Roto, definitely request Andrew if you can!

Review 183 (2020-11-21 - Rating: 5)
We woke up Saturday morning to water in our laundry room and saw that is was coming from our sewer drain. We called Roto-Rooter and they came out within 30 minutes. The technician Luke was very professional and within 1 hour our drain was cleaned out and working again. Then Zach showed up to determine if we needed mitigation and showed up the areas that had damage to them. He then set up a time on Monday for a crew to come to our home to remove the damaged carpet and sheet rock. He was also very helpful and professional. We certainly aren’t happy to have damage but it could have been much worse.

Review 184 (2022-12-10 - Rating: 5)
Superb customer service. Joe, the Roto Rooter service man was excellent in every way. Prompt, courteous, interested in understanding the situation and helping us understand our options.

Review 185 (2021-11-10 - Rating: 5)
James with roto-rooter was a great guy and very helpful in replacing my toilet, very professional and up front about what had to be done. I was very impressed with the quality of his work and he answered all of my questions.

Review 186 (2020-07-19 - Rating: 5)
Roto-Rooter is very reliable. Their response time is worth its weight in gold. The young technician who arrived was efficient, respectful, and very very pleasant. He repaired the clogged pipe quickly and offered sound advice.

Review 187 (2023-11-20 - Rating: 5)
Awesome work and customer service. Very nice gentleman, it was a pleasure to have him in my home! Would highly recommend.