Roto-Rooter Plumbing & Water Cleanup

Located in Saint paul, Minnesota

Address: 99 5th Ave NW #200, New Brighton, MN 55112, United States

Phone: +1 651-644-5190

Rating: 4.8

Services

On-site services
Wheelchair-accessible entrance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-23 - Rating: 5)
It’s near the Holiday and our main drain backed up and there was poop water all over the basement laundry room floor.The technician came within two hours of me calling and he really saved us from a huge mess. He was polite, worked with our situation and very considerate of the household chaos (I am dog sitting four large dogs.)I would very much recommend this company. Though I hope not to be in this situation again, (he gave me good tips to avoid it.) If I need it, I know who to call.

Review 2 (2024-12-18 - Rating: 5)
My main line was plugged, and backed up through my laundry room floor drain and made a huge mess. Adam and Nick came out, and immediately took care of it and did a wonderful job...Cleaning and checking the main line all the way out to the city sewer with a camera to verify. Both of them were extremely careful with their equipment and made sure that they had protective gear underneath their equipment to not make a mess of our carpet. I couldnt be more pleased with what those guys did to bail us out. Well worth the $$ to use their services.... Highly recommended!!!

Review 3 (2025-01-03 - Rating: 5)
Needed help with backing up sinks New Years Day and roto rooter was able to come out within hours. Not holiday rates either.Andrew, the service tech, was great. Kept me informed about what he was doing and why. He went above and beyond with fixing issue.

Review 4 (2025-01-05 - Rating: 5)
Aleister came out to check and fix our main line plumbing on the same day that we called. He was very knowledgeable, and had great customer service. He walked me through everything to ensure that I understood what he was doing. He worked efficiently and made sure everything was resolved before leaving. He did an amazing job. Thank you Roto-Rooter - Minneapolis !

Review 5 (2024-10-07 - Rating: 5)
He was very clear and informative about the issue I was having. He explained the process and why it happened and also on how I could prevent it from happening again. He was friendly and courteous but not over bearing which was perfect. He didn’t take his time but worked steady and continuously until the job was done and bonus for me but he cleaned up after and pretty much cleaned everything around the toilet and looked better than before he came. I will definitely call again if needed and hope I can ask for the same guy. I will recommend to others.

Review 6 (2024-12-27 - Rating: 5)
The lady i spoke with Tanya i believe, was really friendly, very professional was able to get a technician out in just a few hours. Allister came and was real friendly, didnt try to upsell me on anything, was very upfront with me. Even though he didnt deliver the best news he was still very professional with his delivery. Thank you roto rooter for coming out today.

Review 7 (2024-12-09 - Rating: 5)
Super easy to make an appointment online and was even able to get next day service. Curt came out and was able to get our slow running drains functioning in no time. He was super friendly and thorough. Definitely would recommend!

Review 8 (2024-12-27 - Rating: 5)
Adam was great. We had a minor clog in our drain pipe, late evening. He showed up promptly and took care of the issue that evening. Very happy with his service.

Review 9 (2024-10-19 - Rating: 5)
I just wanted to say this is the most well earned 5 stars I have ever given. This company blows the competition out of the water. It’s a Saturday and they had a tech to my house in an hour. The other companies I called couldn’t fit me in till Monday and it would cost 100-200 dollars just to look at my problem whereas roto rooter was free to come out and estimate price. My tech Andrew most certainly earns his money he is thorough and meticulous about his job. His attention to detail saved us from having to call again as soon as he left he spent several hours fixing our problem and stayed on the flat rate price we were quoted. I would recommend this company to everyone with drain issues ours was a tough fix and our tech was dedicated and worked until the job was done. He was pleasant and had great customer service skills and went above and beyond in making recommendations and showing us how to fix simple things. I will definitely be calling in the future for plumbing issues I cannot resolve myself. 5 stars in every area of performance on this job and I am one happy camper.

Review 10 (2024-12-07 - Rating: 5)
I called Roto Rooter in late afternoon with a plugged line emergency and Andrew was there within an hour. We actually had two plugs which Andrew found and he did a great caring job clearing them. He also made some suggestions for more solutions for the future. Andrew was meticulous and stayed until the job was done. I definitely would recommend this company. Very good job.

Review 11 (2024-12-27 - Rating: 5)
Rob was our technician and he was awesome. Very knowledgeable, hard working and friendly. They were able to come within an hour of calling. Highly recommend!

Review 12 (2025-01-06 - Rating: 5)
Had a clog and worked with Alistar. He did a great job tackling the problem and got my pipes working again. He knows his stuff and was happy to answer any questions I had! Very friendly and determined to solve the problem! Would recommend his services in a heartbeat!

Review 13 (2024-11-29 - Rating: 5)
The Tech on call was incredible. We had a kitchen sink clog up. I attempted to snake from the P trap but wasn’t doing the trick. The technician was quick and helped snake from my main stack in less than 30 minutes. He even gave me some suggestions to keep the pipe running clean for long term. He ended up finding a rag/sanitary wipe Definitely would recommend their services. No hidden fees, flat rate, and if they don’t fix it they won’t charge you.

Review 14 (2024-10-25 - Rating: 5)
Our basement started to backup and they sent the representative Andrew out to our house within an hour after calling. Andrew came in and let me explain what was going on to the best of my knowledge and then asked some questions to diagnose the issue further. He went right to work on the issue and had the backed up drain pipe cleared out in no time. He gave us some tips on maintaining the drain better and was extremely polite and friendly! 10/10 would recommend!

Review 15 (2024-12-29 - Rating: 5)
Jamison was great. Ran the snake many times and did a quick and thorough clean-up. He also came over an hour after we called on a Saturday evening!

Review 16 (2024-12-19 - Rating: 5)
Andrew was very friendly and didnt mind that I watched as he did the work. He explained what and why the issues were with the main drain of the house. I also liked the upfront flat billing policy. I will definitely be a repeat customer.

Review 17 (2024-11-20 - Rating: 5)
Robert was very professional. He found clog in the drain right away and removed it. Explained everything and stated his fee up front so there were no surprises. It was very quick and easy. The price was also much lower than what a different company charged us in the past. I would highly recommend him!!

Review 18 (2024-09-25 - Rating: 5)
Jameson and Brandon were wonderful to work with. They were extremely knowledgeable and professional and answered all my questions. They took the time to layout on what my next steps are along with providing me the correct terminology when completing the documents to get started in fixing the sewer line. Most companies state they are customer service based but in reality do not truly practice that philosophy, so to find that actually does is refreshing.I feel secure in the knowledge they are looking out for my interests and not out just to make a quick buck. I would not hesitate to recommend both Jameson and Brandon to family and friends and look forward to working with them again on the much needed sewer repairs.

Review 19 (2024-12-16 - Rating: 5)
The Roto Rooter guy arrived 15 minutes sooner than promised when we called for help. The service man listened to my description of the issue. He viewed the possible workable accesses and explained what he was going to do to alleviate our problem. The efficiency and attention to my questions with answers that were meaningful are testimony to the service man’s knowledge. The work area was clean after explained the problem root growth and what was done. Altogether a good experience and two senior (80 and 93) citizens that are happy.

Review 20 (2024-09-17 - Rating: 5)
I hired Roto-Rooter to snake a slow tub drain. They sent out Curt. My home was built in 1952 and the pipes are quite old. Turns out the reason my tub was draining slow is because there was basically no access to snake it. It likely has never been snaked before. It wasnt a problem for Curt. He was a complete professional. He came up with a creative solution which involved cutting a pipe and creating a new access point. He was mindful of ways to help cut costs for me. All in all a good experience for me. Not going to lie, it was expensive, but it was completely worth it.

Review 21 (2024-12-28 - Rating: 5)
Andrew was so great. Not only did he fix the blockage in our kitchen sink, but he gave us lots of advice on how not to have it happen again. Thank you so much.

Review 22 (2024-12-25 - Rating: 4)
Really quick to get here, Jamison explained everything really well. Unfortunately the blockage he cleared recurred because the backflow valve was warped but he came back promptly after I called and did a great job clearing it again and making sure our questions were answered and concerns addressed

Review 23 (2024-10-16 - Rating: 4)
We woke up to discover a plugged drain. It caused our laundry tub to be full of smelly water and kept us from using our kitchen sink and from washing clothes. I called the local plumber and left a voicemail. Then I called Roto-Rooter and talked to a person right away. After that I had someone at my house within the hour. Jamison was prompt, respectful, and fixed the drain. The only reason I give four stars instead of five is the cost was a little over $400 for under two hours of work. On one hand, I appreciated the fast service, but the price seemed a bit high.

Review 24 (2024-11-18 - Rating: 5)
We had a floor drain that clogged on the weekend and the folks at Roto-Rooter were able to come out within an hour to help us get it cleared out. The staff were very kind on the phone, and, Rob, the plumber, was fantastic! He explained the costs, quickly diagnosed the issue, and was able to get the drain working again. When he was done, he showed us what he did, and made sure everything was in good working order. He was very thorough and kind, and left the drain area cleaner than when he arrived. He also gave helpful guidance on how to prevent further issues going forward.Thanks, Rob and the Roto-Rooter Team!

Review 25 (2024-12-24 - Rating: 5)
Jamison provided very professional service, described the problem and how is was repairing it, and was very friendly and pleasant to interact with. This is consistent with all of interactions work Roto Rooter techs.

Review 26 (2024-11-21 - Rating: 5)
Very professional and helpful. I had questions, they had answers. In this situation I had an emergency with my business that affected my operations, they worked hard to find a solution that worked not only for my business but also within my budget. They worked diligently within the time constraints I was up against. Thanks for all your hard work so my business down time was minimal.

Review 27 (2024-12-09 - Rating: 5)
Jamison did a great job! He was super helpful & did a great job at explaining things. It was no fun on Sunday not being able to do our laundry, but were good to go now! 😃

Review 28 (2024-12-07 - Rating: 5)
Andrew was knowledgeable, prompt, and efficient. He fixed the problem quickly and explained the process as he went. He was a great ambassador of your brand and I would recommend him to anyone in need.

Review 29 (2024-12-08 - Rating: 5)
Robert from Roto-Rooter was very professional about his service, communication was understandable, was able to provide answers to my questions to the best of his knowledge.Overall, service was professional, quick but efficient about his work and clean up.

Review 30 (2024-09-07 - Rating: 5)
My plumbers name was Andrew. He was very informative on what my issue could be but also on what it probably was. We went for the easy and quick fix but alas Andrew was correct and my clog wasnt one of them easy variety. Still the clog only took him less than an hour to remove, would have been quicker if I would just let the poor man work and stopped asking him questions. Thank you Andrew for your skills on getting my plumbing working again.

Review 31 (2024-12-19 - Rating: 5)
We called this morning with a back up. We were told some one would be here within 1.5 - 2 hours. Got a call shortly after saying they would be here in 30 minutes.Very professional, very courteous, checked for any property damage for insurance purposes, and we were up and running!Would highly recommend! THANK YOU SO SO MUCH!

Review 32 (2024-09-18 - Rating: 5)
My aunt had issues with her bathroom sink not draining and Rob came within 2 hrs after we requested the service. Rob explained the process and what to expect. He was very professional and gave us helpful tips as well. The service was professional,and effective. My aunt was very satisfied and grateful that Rob was able to come on such a short notice and take her worries away.

Review 33 (2024-10-19 - Rating: 5)
We had the misfortune of a broken main sewer pipe. Throughout the process, we were treated respectfully and courteously. The crew was fast and efficient with the excavating and repair. No mess was left in the yard upon completion. Only a nice, neat surgery scar remains. I would highly recommend them.

Review 34 (2024-09-14 - Rating: 5)
For being one of the “big guys,” I was pleasantly surprised by the cost and service from Roto Rooter. They were at my house within 90 minutes of calling about a backup in the basement - on a Friday evening, no less. And our tech Andrew was fantastic at doing the work promptly while still explaining what he was doing and what might have caused our issues, not to mention providing helpful tips to prevent future issues.

Review 35 (2024-11-10 - Rating: 5)
My kitchen sink was clogged so i did a quick google search and found roto rooter plumbing. I called them and they were able to send someone out within 40 minutes. Robert was excellent and he got the sink unclogged at a fair price.

Review 36 (2024-08-05 - Rating: 5)
The first drain cleaner initially told us we needed a plumber (even though we didnt) and were charged for the plumber visit only to have the plumber turn around and say this is a drain cleaner issue.So we we charged for a completely unnecessary visit. Thankfully Jamison #5732 came out and he was awesome!Not only did he discount the plumber fee, but he also told us step by step what he was doing and why he was doing it. Giving us a full report at the end of what the issue was. I could NOT be happier with Roto-Rooter, specifically Tech# 5732 who came out for us!

Review 37 (2024-07-20 - Rating: 5)
We had clogged main drain and need someone to come out same evening. Everything was great from the very beginning, starting with Lorrie. She kept updating us when tech would be able to come out. Andrew was our service tech who was prompt, super friendly, and also very knowledgeable. Andrew gave the best service anyone could ask for. If we had to do it over again we would pick Roto Rooter and Andrew as our Tech. Keep up the good work everyone!!!

Review 38 (2024-11-28 - Rating: 5)
Curtis came to our house in a timely manner, was very kind, and thoroughly explained everything he was doing! He was very knowledgeable and honest which is something my Husband and I both appreciated!

Review 39 (2024-11-22 - Rating: 5)
Andrew came out within the hour and took out roots for 65 ft to city sewer. It was messy and he cleaned everything up. He didn’t talk down to me (as a female home owner dealing with many contractors - this is of high value). Direct, honest, conscientious.

Review 40 (2024-11-28 - Rating: 5)
Had Andrew come out for a service even on Thanksgiving they got here very quick, and fixed the issue in under 20 minutes. Wonderful service and was very informative on the issue. Plus for military members that dont know they have a wonderful 100$ off the service which helps out alot.

Review 41 (2024-08-25 - Rating: 5)
Zeb was the tech who came out. I was in a panic, thought my main line had backed up, and it was late at night. He was reassuring, confident, and professional. Luckily it was the floor drain instead, so no sewage. Zeb answered all of my questions thoroughly, which I greatly appreciated. He was respectful as well as friendly. Hopefully Ill not have problems again, but if I do, I would request him. He is also very knowlegable. So all in all, he was excellent. I am very impressed with him.

Review 42 (2024-09-07 - Rating: 5)
I was in a panic because the floor drain in the basement started to flood, I contacted Roto-Rooter and they had Jamison out in less than 45 minutes, I could not believe how quickly he got here, he was incredibly kind, super professional and very helpful. he unclogged my main drain, he went above and beyond to make sure everything was in working order. Overall I was super impressed with Jamison and the company and I would highly recommend them to anyone with plumbing issues. Thank you so much Jamison, you saved the day 🥳

Review 43 (2024-09-12 - Rating: 5)
The representative, Andrew, was professional and skilled. The job was completed quickly and the representative took extra care to explain everything and provide additional information about our system. Very pleased with the service.

Review 44 (2024-07-17 - Rating: 5)
My technician was thoughtful, creative, and thorough. We are dealing with a multi faceted flooding issue, and he really investigated many options, not just the most obvious. I am new to the area and I dont know much about basements. The Tech took the time to educate me and made sure I was in a better position to care for my house before he left.

Review 45 (2024-07-24 - Rating: 5)
I called for help with our floor drain and Rob was to our house within an hour of my phone call. He was able to quickly remedy our floor drain issue and prevent any further water backup issues. He was professional and cleaned up the are after he was finished. I was extremely satisfied with the service.

Review 46 (2024-10-30 - Rating: 5)
I’m glad my husband call rooter to clean our backup drain in the basement. It’s late in evening time and Technician Jamison and he’s other co worker still manage to come and clean for us. Not many plumbers company willing to come late on the evening. I really appreciate it. Thank you so much.

Review 47 (2024-11-25 - Rating: 5)
Called and they came out same day within a few hours of me calling and knocked out the drain issue! My technician Aleister was very kind and professional he explained what he will be doing and also suggested ways to help prevent future clogs.

Review 48 (2024-10-18 - Rating: 5)
Rob came out to fix our drain. He was very thorough and explained what he was doing and why he was doing it. He was in and out of my house in under an hour. Very kind. Id use Roto Rooter again for any future plumbing issues we have.

Review 49 (2024-06-28 - Rating: 5)
It was a pleasure to work with Andrew. We had a big plumbing emergency. Water from the downstairs shower and toilet was flowing out of basement floor drain. From the time I called Roto-Rooter, Andrew was here within 20 minutes! He explained everything that had to be repaired. And once the the repairs were completed, Andrew left the entire area in great condition! Thank you for providing such excellent customer service!

Review 50 (2024-09-14 - Rating: 5)
Jamison was professional, timely and very friendly! I’d recommend roto-rooters for any plumbing and water cleanup work! They had my main line cleaned and inspected in under 2 hours. Great advice too on how to prevent this in the future.

Review 51 (2024-10-25 - Rating: 5)
Same day response, very friendly and gave lots of examples on how to prevent the damage. Also help schedule another service for another issue that he detected.

Review 52 (2024-10-08 - Rating: 5)
Fastest service call from any other company in the twin cities. I called and within 45 minutes, I had a guy at my house.My home was treated with respect as were my children and family dog. I was the ŕmost pleased with the trust and comfortablility i was given while he was in and out of my home to do the work. I was given great suggestions and thourough information before the service started. He was straight to the point- and did the work in a timely mannor. It was like having a cousin, or friendly neighbor doing work in our home. Thank you, Roter rooter!!

Review 53 (2024-12-13 - Rating: 5)
Rob was very helpful with our drain issues. He pointed out best practices to prevent drainage issues in the future. Would recommend again.

Review 54 (2024-11-30 - Rating: 5)
Andrew was great. Friendly efficient and explained how to prevent this from happening again. Would definitely definitely use this company again and more specifically would ask for Andrew!

Review 55 (2024-12-02 - Rating: 5)
Roto Rooter did a great job for me when my sink was clogged and there was water in the basement near the main drain. They came on a holiday weekend at no extra charge… I highly recommend them…

Review 56 (2024-11-23 - Rating: 5)
He helped us a lot, he knows what he is doing. He was kind. He loves his job, he answered our questions, even dumb questions with a good attitude. Totally recommend him

Review 57 (2024-10-22 - Rating: 5)
Curtis arrived on time and thoroughly explained the process and reviewed his work with me upon completion. I was happy with his work and professionalism.

Review 58 (2024-08-17 - Rating: 5)
Rotor Rooter has been awesome to work with. Theyve had to come out multiple times not because of them, but because of what happened at my house, with a different contractor. I really appreciate everything theyve done to fix the main sewer line that was broken by one of the communication companies installing fiber in our neighborhood. They were always patient with me and all my questions. THANK YOU ROTO ROOTER!

Review 59 (2024-09-04 - Rating: 5)
Had the guys come over to help clear out our main sewer line, since it was filled with tree roots from our maple in front. Awesome team of helpful, knowledgeable experts. Happy I called Roto-Rooter to help get our house flowing again.

Review 60 (2024-11-23 - Rating: 5)
Jamison was really helpful in communicating what was happening while he was working and coordinated some additional needs during the appt so I didn’t have to later, which was an amazing help.

Review 61 (2024-08-04 - Rating: 5)
We were having plumbing problems and the first guy out was great. I don’t remember his name but he worked in damage. We have no damage so that great. The second zeb is as amazing. He made sure it was unclogged after I did it to make sure we would not have a problem later and gave suggestions. We will now always call roto rooter.

Review 62 (2024-12-23 - Rating: 5)
Jamison was very professional and took the time to identify all my plumbing problems to make sure he solved my issues. He was on time and thorough.

Review 63 (2024-08-28 - Rating: 5)
Andrew and Brandon were just great. They explained everything patiently and went the extra mile—really 150 feet—to find my sewer line connection. I highly recommend them.

Review 64 (2024-08-18 - Rating: 5)
My experience with Roto-Rooter was very positive. Jamison was efficient and communicated with me every step of the way. He answered all my questions and left my home clean and tidy. Thank you!

Review 65 (2024-12-10 - Rating: 5)
Adam was wonderful. He was very kind and willing to answer all our questions. He did a wonderful job draining our bathtub!!

Review 66 (2024-07-23 - Rating: 4)
Sent a plumber out to unclog our sink within an hour of calling-- impressive service. We had one clog, about an hour or hour and a half of work for one person and it ended up costing ~$500. Its fast and effective, but youll pay a premium for the service.

Review 67 (2024-06-15 - Rating: 5)
Zeb arrived within an hour of our call and was amazing. He figured out the problem quickly while explaining everything as he worked. Problem was solved in less than an hour. He was professional and courteous. He was one of the best plumbers we have ever worked with.

Review 68 (2024-11-03 - Rating: 5)
We had problems with floor drain in laundry room backing up after running a load of laundry.we called Roto Rooter and they were at our house within a half hour .They Cleaned out our main drain and fixed issue quickly .Service tech person very friendly and never left a mess. Would definitely recommend them.

Review 69 (2024-10-12 - Rating: 5)
The technicians that came to our home went above and beyond in their customer care as well as the work that was done. Would strongly recommend this company to anyone who needs plumbing work done.

Review 70 (2024-07-01 - Rating: 5)
The experience was great. Lorrie in dispatch was so helpful and pleasant! Andrew was extremely professional, and very thorough. This was at 12:30 am. it was so late! I had an emergency back up! Leaving town that morning. Awesome work, he was clean, professional, and quick. Explained the bill in entirety before he started. A terrible situation made so much better by the two of them . Please thank them so much! Definite call Roto Rooter again!!

Review 71 (2025-01-03 - Rating: 5)
Aleister came out and performed one of the best services! He was very knowledgeable and friendly. Thank you!!!

Review 72 (2024-10-21 - Rating: 5)
Jamison stopped by to work his roto magic on a clogged drain on my bathroom. Took a look inside, located the problem, and got to work. No more flooded bathroom and he gave me helpful tips for keeping the buildup at bay. Also didn’t mind my dog “helping” (standing outside the bathroom and barking) while he worked. :) Thanks Jamison!

Review 73 (2024-09-20 - Rating: 5)
Rob was timely, friendly, and businesslike. He explained the payment process clearly, then proceeded to work on the clogged sewage pipe until it was clear. All in all a good experience solving a home problem efficiently.

Review 74 (2024-12-16 - Rating: 5)
Very professional. Got the job done in a timely manner and explained what had caused the problem. Area was nicely cleaned up after the job was finished. Tyvm!

Review 75 (2024-12-26 - Rating: 5)
Andrew and Keith were very quick and efficient. I made the call, and they were here within an hour.

Review 76 (2024-07-25 - Rating: 5)
I recently dealt with a clogged shower drain left by the previous homeowner, and Jamison came to the rescue. With skill and a great attitude, he cleared it out and got everything flowing smoothly again. If you need a plumber, Jamison is your person. Thanks for the great service!

Review 77 (2024-07-01 - Rating: 5)
Jamison came out and about 20 minutes after I called. Cleared out the pipe in the basement, was extremely professional and personable. Talked me through the entire process and was able to successfully remove the blockage in about 40 minutes. He was extremely helpful and I’m glad I called root rooter for services!!

Review 78 (2025-01-06 - Rating: 5)
First Chris for plumbing than Adam for clearing line were friendly and excellent with what appeared to be a tough job

Review 79 (2024-07-13 - Rating: 5)
Very pleased with the service received. Quick response and good communication throughout scheduling process. The technician Zeb was professional, efficient and took the time to explain the service details, pricing and follow up. Will definitely use again.

Review 80 (2024-06-15 - Rating: 5)
Very happy with our service from Roto-Rooter. Curt was on time and quickly assessed the issue with our drain and explained the fix. Service was great and Curt was very professional and friendly with our family. Definitely will use again!

Review 81 (2024-10-13 - Rating: 5)
Was able to arrive same day. Completed the job quickly and demonstrated its effectiveness. Recommended products we can use for personal upkeep.

Review 82 (2024-12-02 - Rating: 4)
I needed service Roto-Rooter came out the same day. Service was performed at a high standard. Im pleased with the results

Review 83 (2024-10-23 - Rating: 5)
Jameson and Brandon was so kind, helpful and courteous! They explained everything they were doing and even showed me what they were doing with the camera in the drain.

Review 84 (2024-12-27 - Rating: 5)
Adam was so kind and explained his process so there was no confusion on what he was doing or the outcome of his work.

Review 85 (2024-11-18 - Rating: 5)
Technician was friendly and knowledgeable. Issue solved in short time with 6 month warranty included. Thanks

Review 86 (2024-09-21 - Rating: 5)
Wealth of knowledge and expertise on what I called them for. My technician was Andrew. I had bad luck with another company for a few years and finally made the call to Roto-rooter.

Review 87 (2024-10-13 - Rating: 5)
Allister from Roto Rooter was great. Fast and friendly service and my plumbing problem was solved in no time.

Review 88 (2024-09-16 - Rating: 5)
Had drain problems and some water on the floor during the night. We made an appointment online at about one in the morning. They were here the next morning and all done by ten.Thank you so much.

Review 89 (2024-07-05 - Rating: 5)
Fast prompt service for a laundry tub that would not drain. From initial call for service to having the issue resolved was only a few hours. Rob was very thorough and took time to ensure results

Review 90 (2025-01-02 - Rating: 5)
Robert came out right away and fixed the issue. Very pleased with the work and the preventative maintenance tips he shared.

Review 91 (2024-11-20 - Rating: 5)
Have sewage main tree root issue and theyve come out and got things cleared a few times now. I like the camera inspection they do, its nice to confirm tree roots have been cleared and the condition of the pipe.

Review 92 (2024-12-21 - Rating: 5)
Andrew did a great job resolving our sewer blockage. Staff at the call center were very helpful and professional.

Review 93 (2024-06-20 - Rating: 5)
We are very grateful and pleased with how responsive RR was when I called regarding a floor drain issue. The person who came to our house (same day!) was very efficient and professional, and also gave us advice on best practices and tips to keep our drain flowing smoothly.

Review 94 (2024-08-06 - Rating: 5)
Andrew was very pleasant, upfront and honest. He did a thorough job and left no mess. Very professional.

Review 95 (2024-06-10 - Rating: 5)
Curtis did an amazing job. Quick, efficient, effective, friendly, absolutely above and beyond all expectation. Moreover, he informed us what to do and not to do in the future that will help us extend the life of our pipes and take best care of them. Really superb. Much appreciated. We’ll be back!

Review 96 (2024-07-15 - Rating: 5)
It was the day after the 4th of July . I had a plugged main sewer and no one was available to come. I saw Roto Rooter ad so I called and a nice lady said a tech would be out in 40 minutes! Nice guys and did a nice job! Give them a call!

Review 97 (2024-11-05 - Rating: 5)
They were able to come out same day, and Rob was helpful! He completed the work pretty quickly.

Review 98 (2024-07-28 - Rating: 5)
Wonderful guys who took the time to explain the problem and the process to fix. Very tidy..clean. had some good advice for 100 year old house. Pipe lining. I will research. 5 star! And on a Sunday!

Review 99 (2024-06-29 - Rating: 5)
Discovered standing water in my utility room after doing a load of laundry on Friday evening. Called Roto-Rooter and they sent their technician Andrew to address our problem and he arrived within the hour, as promised. Andrew cleaned out our floor drain along with the main drain to get everything flowing properly again. Andrew was fantastic to work with and explained everything he was doing so it was clearly understood. Roto-Rooter’s pricing was explained up front and didn’t change despite what Andrew discovered during the job. I would highly recommended Roto-Rooter to anyone stuck in a pinch with drain issues.

Review 100 (2024-09-17 - Rating: 5)
Jamison tech 5732....he did a great job...explain everything as he did the work...answered all of our questions and give us tip and how to maintain the drain...highly recommend him....I will definitely asked for him the next time if I shall needed assistance again

Review 101 (2024-04-26 - Rating: 5)
Tech Robert H. arrived on time & was transparent with the cost up front. He was thorough with unclogging my kitchen sink drain to ensure the issue was indeed resolved. He was professional, respectful & got the job done! 👍

Review 102 (2024-12-20 - Rating: 5)
Weve had Allister here before, hes been great at explaining and providing us with the help we need.

Review 103 (2024-06-10 - Rating: 5)
Great experience with Roto-Rooter! The same day service was a life saver. My service tech, Jamison, was friendly, professional, and super knowledgeable. 100% recommend him. Thank you!

Review 104 (2024-12-02 - Rating: 5)
Absolutely worth the call! From time we called, the tech got here, was done and finished out the door in 2 hours. Well worth the call and would call again!

Review 105 (2024-06-10 - Rating: 5)
I was very happy that a RotoRooter Technician was able to arrive within 1.5 hours of my call. Our laundry drain was clogged. Rob was able to figure it was the floor drain and not the main house drain. Rob was an expert with his creative attempts to release the clog and get our house drains working. I really appreciate the quick and professional service. Thanks RotoRooter!

Review 106 (2024-11-27 - Rating: 5)
Aleister took one look at what going and had it diagnosed in moments and had our problem cleared up and was out the door in no time. Thank you for coming so quickly.

Review 107 (2024-12-28 - Rating: 5)
Jameso did an excellent job. He showed up promptly when Roto-Rooter said he was going to be there. He immediately figured out the problem, gave us an estimate and and kept us informed as he progressed. He was knowledgeable, professional and he gave us some very good recommendations to mitigate future problems. In short a pleasure to work with. I will definitely recommend Roto-Rooter services to my friends and neighbors.

Review 108 (2024-11-16 - Rating: 5)
Fast thorough service. Technician took a holistic approach to the problem. Friendly customer service. Happy with the results.

Review 109 (2024-12-29 - Rating: 5)
Quick and efficient told me nothing needed to be done and referred me to an appliance guy. Thank you will call if need anything else

Review 110 (2024-11-01 - Rating: 5)
Adam did a great job cleaning our basement drain. Very courteous and professional! Five stars!!!

Review 111 (2024-10-22 - Rating: 5)
Plumber was prompt, efficient, professional, and friendly. Really appreciated his great advice about drain care.

Review 112 (2024-06-27 - Rating: 5)
Your toilet clog service was five stars ⭐⭐⭐⭐⭐, from start to finish! Susan - dispatch, was a pleasure to talk with, she was able to schedule an appointment very quickly, Rob - technician, was prompt and extremely professional, and was able to correct our problem without hesitation!!I am so grateful I chose Roto-Rooter to tackle our nasty mess and will be sure to recommend your services with high praise!Thank you again, so grateful 🙏! Deb Brandes, Shakopee MN

Review 113 (2024-12-26 - Rating: 5)
Super responsive and full of answers to our questions. Very good customer service. We’ve used them several times.

Review 114 (2024-08-08 - Rating: 5)
Thanks to Herlee, Scott & Andrew for taking care of my backed up drain and replacing the sewer pump. You guys work really hard. I feel so much more at ease knowing everything is fixed!!!

Review 115 (2024-09-12 - Rating: 5)
Technicians were extremely knowledgeable, appeared to have up to date equipment and were very pleasant to work with on a project that turned out to be more complex than expected

Review 116 (2024-06-07 - Rating: 5)
Andrew, the tech who came out to fix our plumbing issue, was great. He was friendly, he explained everything he was doing, and he gave us tips to maintain our pipes going forward.

Review 117 (2024-04-22 - Rating: 5)
I had a sewer back up in my basement and Roto-Rooter came on time and cleared the pipe, identified the breakdown in the pipe and identified the necessary water remediation. they were back the following day to do the remediation work and to fix the sewer pipe to avoid additional back ups. Everyone was friendly, but professional. They showed up when they said they would. They documented everything and worked with my insurance. I think they did good work, as well. I hope I don’t need them again, but I would definitely contact them if I have future problems.

Review 118 (2024-04-27 - Rating: 5)
I called and had a service guy at my house in 30 minutes on a Saturday, that should be all I need to say about Roto-Rooters great service but it only gets better. The service guy Andrew was great and full of information. He was very professional and took the time to explain and give advice on how to protect my home in the future. Nice to see we still have professional like Andrew in the service industry. I would highly recommend Roto-Rooter to anyone looking for plumbing services and you could only hope that someone as nice as Andrew shows up. It was 5 Star service

Review 119 (2024-04-17 - Rating: 5)
We had a backed up drain roto-rooter was able to get our a specialist the same day with no extra cost. Additionally, our specialist, Curt, was so helpful, friendly and knowledgeable. He was able to find the source of the problem, fix it and give us peace of mind that it was taken care of correctly! We had a great experience!

Review 120 (2024-09-18 - Rating: 5)
Jamison was quick to come clean out our sewer line. He found no problems with our line, which was great news for us!! Thank you!!!!

Review 121 (2024-09-16 - Rating: 5)
We were able to get same day service even though our visit was non-emergent. The tech was friendly and informative.

Review 122 (2024-03-29 - Rating: 5)
Andrew visited our home today to work on a backed up drain. We have used other companies in the past but this experience was so much better. Andrew was so great. Explained in detail everything that he was doing. Very knowledgeable and personable. 10/10 recommend.

Review 123 (2024-03-20 - Rating: 5)
Curt was an awesome technician! From the minute he walked through the door he was very professional and knowledgeable about the task on hand. As he performed his services he told us exactly what he was going. I would definitely recommend Curt to a friend in need of his services! We are a very happy customer 😊

Review 124 (2024-04-16 - Rating: 5)
Had a main line backup. Rotor Rooter had someone out within a hour. Problem was quickly identified and resolved within 2 hours. Second plumber showed up with a camera and had me watch with him to make sure main line was clear and to verify that no damage to pipe. Very pleased with the service.

Review 125 (2024-08-28 - Rating: 5)
The person that came to work on our plumbing issue was very quick and the price was very reasonable. Great experience 10/10 I would recommend to a friend.

Review 126 (2024-07-07 - Rating: 5)
We had a party coming up that day. I called them, they were very polite, someone came out (Robert) within an hour, and got the toilet cleared! Highly recommended.

Review 127 (2024-07-07 - Rating: 5)
My tech was Jamison and he was great. Showed up promptly to help clear out my main water line and got everything running smoothly. Thank you!

Review 128 (2024-01-31 - Rating: 5)
They were able to get someone out right away to help us with our sewer drain flooding. Andrew was very knowledgeable and took time explaining the procedure and why it was needed. He also did a great job answering all of my questions regarding the work done, possible future need of their services, as well as prevention of flooding. I appreciated his knowledge and the time he took to make sure we were taken care of. We will definitely use their services again if the need arises. Thank you so much, Andrew and Roto Rooter!

Review 129 (2024-11-19 - Rating: 5)
The gentleman that came to my house very friendly courteous and grad it his job. Thank you so much for such great service

Review 130 (2024-04-07 - Rating: 5)
Happy that they are open weekends! Two clogged toilets caused me to call. A dispatcher called me as expected, when Andrew was on his way. Andrew is well trained and experienced in plumbing repairs. He assessed the situation and gave me a written estimate. This time all I needed was Andrew to skillfully use the auger he has and my toilets were functioning! I appreciate his advice on ways to prevent this recurring (thinner TP and more water) and models to use when replacing the toilets.

Review 131 (2024-08-31 - Rating: 5)
Jamison was very professional & took care of the issue. It was a pleasure to have him in our home as he was so respectful.

Review 132 (2024-08-10 - Rating: 5)
Was very pleased as he understood what the problem was, very knowledgeable on which method to apply to situation. Was kind and patient and kept me informed until job was finished.

Review 133 (2024-05-25 - Rating: 5)
Roto-Rooter responded quickly to my urgent call and with great customer service. Andrew my technician worked relentlessly to fix my emergency plumbing backup situation. He went the extra mile all while keeping a great attitude even with a frustrating fix. I will be definitely using Roto-Rooter in the future!

Review 134 (2024-04-13 - Rating: 5)
Zeb at Roto Rooter was GREAT! He arrived very quickly for our emergency drain issue and was very thorough during the job. Asked if I had any questions, which I appreciate but this was not my first rodeo, unfortunately. I would highly recommend Roto Rooter and Zeb!

Review 135 (2024-10-04 - Rating: 5)
Next day service! Technician was on time and explained everything he did. I felt like the price was reasonable.

Review 136 (2024-10-12 - Rating: 5)
We were pleasantly surprised with our experience! Acceptable prices and extremely thorough assessment of the situation and explanation of the problem.

Review 137 (2024-07-29 - Rating: 5)
Zeb was quick, efficient and even gave me a discount when the fix came quick & easy. A true professional, thus the reason I am using this company again, for my second time. Thanks Zeb!

Review 138 (2024-10-28 - Rating: 5)
Friendly, got the work done and satisfied with both Aleister and his co worker, both friendly and explained the work they done.

Review 139 (2024-09-30 - Rating: 5)
Guy showed up, cleared the drain, and gave me some useful tips on drain cleaner. Friendly and helpful! Can recommend

Review 140 (2024-11-27 - Rating: 5)
Jamison did a great job, relayed a lot of helpful information, and gave us could prevention tips for the future.

Review 141 (2024-03-24 - Rating: 5)
Zeb did a fantastic job of walking me through the process to remove a blockage in my laundry tub drain pipe, the pricing and warranty. He got to work and had the issue resolved in a little over two hours. He was incredibly kind and very professional. I’d recommend him and Roto Rooter to anyone!

Review 142 (2024-12-12 - Rating: 5)
Andrew showed great initiative to get the job completed and had wonderful insight!10/10- service

Review 143 (2024-12-20 - Rating: 5)
Roto-Rooter was fast, thorough, and cleaned up the entire mess for me. I would HIGHLY recommend them!

Review 144 (2024-09-03 - Rating: 5)
Rob was very professional and friendly and helped in fixing backup in toilet. Quick response and very efficient

Review 145 (2024-07-23 - Rating: 5)
Prompt,cheerful and competent service. The plumber quickly assessed and dealt with the problem. Very pleased with the work and the plumber who did it.

Review 146 (2024-05-06 - Rating: 5)
I had a wonderful experience with the Roto-Rooter technician who come out to service my bathroom sink and toilet lines. Jamison went above and beyond explaining the different options I could choose from. He completed the job promptly, then gave me a great breakdown of what he did and found; as well as some things I could do in the future to mitigate potential future problems.

Review 147 (2024-10-14 - Rating: 5)
Curtis provided expertise, wonderful customer service and professionalism when getting the job done!! Would highly recommend!! Thanks

Review 148 (2024-05-11 - Rating: 5)
Expensive but with their service and timeliness it was well worth it. Had a clogged sink and they had Zeb here to fix it in less than two hours and was finished in less than an hour.Zeb was incredibly helpful and respectful while working answering all my questions and information to help prevent future blocks. If you need quick, good service I would reccomend.

Review 149 (2024-04-29 - Rating: 5)
Professional, friendly, reasonable price and a good job. He gave me suggestions on how to care for my plumbing and gave me advice on main line issues. He wasnt pushing a sale. I will continue to use Roto-Rooters

Review 150 (2024-03-28 - Rating: 5)
Had a great experience with Roto-Rooter. Andrew did a great job cleaning my main line and resolving my drain backup problem. Easy scheduling and very fast response.

Review 151 (2024-05-17 - Rating: 5)
Jordan P did a great job while working on our toilet! He was very professional and personable, and arrived right when we were expecting him. When he left, our issues were totally resolved!!

Review 152 (2023-09-24 - Rating: 5)
Good service. Received a call from dispatch within my appointment window and the technician arrived in a timely manner. Went over their diagnostic process with me during their visit and made sure we came to an agreement on what work would be done before they started. Drainage issue was fixed shortly afterwards. Our technician, Scott, was friendly and clearly presented the proposed work before starting, and had to trek out into hard rain a few times to get the needed equipment. Thanks so much for coming out later in the evening!

Review 153 (2024-04-16 - Rating: 5)
Brandon from Roto-Rooter came and snaked my drain today. He was very respectful to me and my home by wearing boot covers and even put covers on the drain snake! He cleaned the entire bathroom floor after he was done! Even found me an online coupon. Top notch job and even made it out the same day👍🏼👍🏼❗️

Review 154 (2023-09-29 - Rating: 4)
***UPDATE***I have adjusted my one star to four stars because of the excellent customer service I received from Frank and his team following my review. We discussed what happened and things have been resolved. I appreciate the solid customer service! Will recommend!So… I don’t like to leave negative reviews but this hurt. Roto Rooter, we had you out MULTIPLE times over the course of a few weeks and spent over a grand. Nothing was ever fixed. They wouldn’t diagnose our problem, and yet charged us over $200 each time to auger our toilet. And proceeded to charge us extra to just look at our pipes down stairs. We finally went with Benjamin Franklin and not only did they fix the issue, it cost us $130. I am so disappointed at the amount of money we spent for an issue that was never fixed. I expected more from you.

Review 155 (2024-03-20 - Rating: 5)
Very polite. Honest, gave a price quote that was fair. Got right to work and when we had to switch drain locations he didn’t question it. Happy to do his job. Very thorough. I appreciate someone who takes their job seriously.

Review 156 (2024-02-08 - Rating: 5)
Highly recommend Roto-Rooter. They were able to get me in same day. Andrew was prompt. Great communication from all angles, before, during, and after the job was done successfully. Should I get this excited about a plumbing issue? Simply stellar!

Review 157 (2024-02-19 - Rating: 5)
Extremely responsive to our call on a late Sunday afternoon. Worked diligently to fix our back-up which took extra efforts and a lot more time likely than expected with no additional fees. He explained everything and was very courteous! Would call again if we ever need the service!

Review 158 (2024-05-23 - Rating: 5)
Curt was very friendly, personable, and easy to communicate with. He did a great job and was timely with his service. I’d hire him any day!

Review 159 (2024-06-06 - Rating: 5)
Would highly recommend. Prompt service, professional, polite, and fixed the issue (clogs in multiple drain lines). Rob did a great job. Thanks!

Review 160 (2024-12-17 - Rating: 5)
Called in at 7pm, he was there the next day at 8am. Prompt, professional, courteous.

Review 161 (2024-05-22 - Rating: 5)
Super customer service from a tech name zeb. This guy knows his stuff and has a pause, I had a problem and he did all he could to help solve it. The company better keep a eye on this one , he has the real edge on how to have a returning customer return again.

Review 162 (2024-09-17 - Rating: 5)
Curt was extremely helpful. He gave me good information and saved me money.

Review 163 (2023-07-09 - Rating: 4)
The technician Scott was great.He was very professional and he explained to me exactly what was happening and needed to be done.He got the problem fixed quickly.This is a Saturday night after 9 pm so Im very thankful for Roto-Rooter to be coming out to fix my drain problem. Response was quick and came out shortly after my call. No complaints there.The only thing that bugged me slightly is the price was quite high.But it is a Saturday night n I needed it done.

Review 164 (2024-05-18 - Rating: 5)
Jamison, is a Kind, Friendly, Professional - engineer, that patiently listened to us, and answered our questions!!! He called me when he drove up to our home, which I requested!!! He was right on time!!!! He explained why the drain blocked up in the tub, he gave us an estimate before he started, and honored a coupon!!!He left our bathroom sparkling clean!!!Jamison, we will recommend you and the Roto-rooter Company to others!!!

Review 165 (2024-12-29 - Rating: 5)
Technician solved our problem efficiently and effectively. He was professional, courteous, and knowledgeable. He explained a further issue we may have with our plumbing and gave appropriate next steps.

Review 166 (2024-01-17 - Rating: 5)
The technician was very courteous and polite. He was clear and factual and explained all details in a manner in which I could understand. Ron is an excellent technician and I’ll definitely request him the next time I need service.

Review 167 (2024-09-08 - Rating: 5)
Andrew did a great job clearing out my clogged sewer. He explained what he was doing and answered my questions.

Review 168 (2024-10-09 - Rating: 5)
After having two plumber come and find different issue, Roto rooters can and find minor problem and got that fix. Thank you.

Review 169 (2024-09-13 - Rating: 5)
My experience was very positive, the technician was fast and efficient and cleaned up well I would highly recommyhim to others.

Review 170 (2024-04-29 - Rating: 5)
Brandon was very helpful and informative, he also helped me out with a discount that I was not aware of. Needless to say, if we ever need help with any plumbing issues we will contact roto rooter and hopefully get Brandon on the job! THANK YOU SO MUCH

Review 171 (2024-04-09 - Rating: 5)
Our plumber was a very friendly and competent young man.Gave me lots of advice and had my drain cleaned out in no time.Also loved being able to make an appointment online, very easy.Great job!!

Review 172 (2024-05-20 - Rating: 5)
Jameson was very good informing us of the problems and their solutions. He did the work professionally and cleaned up after himself very well. I highly recommend him.

Review 173 (2024-11-02 - Rating: 5)
Professional, fast and explained everything they were doing in detail. Two really great guys!

Review 174 (2024-10-09 - Rating: 5)
Very good service friendly and faster I forgot your name but I can said you did very good job thank you again

Review 175 (2024-06-19 - Rating: 5)
Jamison was professional, informative and a true professional. I highly recommend Roto-Rooter. Great work dome efficiently and affordably.

Review 176 (2023-08-05 - Rating: 5)
Scott was very professional, his customer service skills were outstanding. Patient and provided details on what he was doing and why. Provided information on post maintenance that will definitely assist in maintaining the necessary steps in our efforts to not have this problem again…hopefully. I recommend him to receive some type of incentive for a job well done. Thank you.Tom Ellis

Review 177 (2023-04-15 - Rating: 5)
We could not be happier with this company. They arrived within an hour of our call for our flooded basement. Andrew, the drain fixer, was friendly and just fun, making a tense worrisome situation feel so much better. He explained everything, and was done in well under an hour, which was much faster than I had anticipated. Roto rooter also sent out a water damage assessor; happily, we didn’t have much permanent damage; just a few area rugs. I’d recommend them to anyone. It was a great professional yet personable experience.

Review 178 (2024-06-15 - Rating: 5)
Had a great experience with my service. The technician I had was knowledgeable and professional and helped me with any questions I had. Will definitely be using their services in the future!

Review 179 (2024-02-21 - Rating: 5)
Main line backed up due to tree roots. I called Roto rooter and they had someone out within the hour. Andrew was our service man. He was so nice and professional. We cleared out those pesky roots in no time. Thank you, Andrew and the Roto rooter team!

Review 180 (2024-04-08 - Rating: 5)
Wonderful service! Was fast to respond to our sink being clogged, wore boot covers when coming into the house to prevent tracking in mud and improve the efficiency of coming in and out of the house, and best of all fixed our problem and didn’t leave a mess behind. I can not express how much I appreciate a good tradesman.

Review 181 (2024-08-26 - Rating: 4)
Great service by Robert. It was easy to schedule they arrived quickly and resolved our clog quickly

Review 182 (2024-03-03 - Rating: 5)
Robert was excellent. He was knowledgeable, explained things clearly, was thorough, and made great recommendations for preventative measures to take. I would definitely use Roto Rooter services in the future, if needed. Thanks!!

Review 183 (2024-02-16 - Rating: 5)
Having plumbing issues is so stressful, especially when youre dealing with other issues in life. I cant express how thankful I was to have people that were so patient and understanding come into my house. They explained everything very well along with visually showing me what was going on. I was in tears and they made my day so much better, probably more than they realized. Thank you so much for being respectful coming into my home and for putting a smile on my face today, I am so grateful.

Review 184 (2024-10-23 - Rating: 5)
Jamison was very thorough, professional and personable. A job well done.

Review 185 (2024-11-16 - Rating: 5)
Jamison was extremely friendly, efficient and did a overall amazing job.

Review 186 (2024-04-10 - Rating: 5)
Brandon was great. Came out at 9 pm to help finish the mess that was started with our main sewer drain. Very informative and great at his craft. Fully recommend

Review 187 (2024-12-23 - Rating: 5)
Aleister helped me and gave me so much information to help me with future concerns. 10/10 recommend

Review 188 (2023-07-31 - Rating: 5)
Very impressed we could get true same day (same afternoon!) service on our basement drain. Michael was great at explaining what he’d need to do, honest about what he might confront in our very old drain, and personable and friendly with our 3 year old to boot! He did a great job and 4 hours after I decided to reach out to Roto-Rooter for the drain we had a functioning basement drain again!

Review 189 (2024-03-21 - Rating: 5)
Great experience with Roto Rooter. Brandon showed up on time and was courteous and professional. He was clear and transparent about the work and the cost, worked quickly, and left everything neat and clean. Would definitely recommend Roto Rooter.

Review 190 (2024-10-26 - Rating: 5)
Andrew was great. Timely. Kind. Helpful. Fixed it right away. Thank you!

Review 191 (2024-03-27 - Rating: 5)
Jamison showed up quickly, late in the evening and got the job done! Great service and he explained the process well. Hopefully you don’t need it, but when you do, call Roto rooter!

Review 192 (2024-05-16 - Rating: 5)
Roto-Rooter showed up within hours to check my clogged drain. Zeb, the technician, knew what to do and quickly solved my problem. If you need help, Roto-Rooter is the one to call - great customer service.Homeowner in Blaine

Review 193 (2024-02-15 - Rating: 5)
I’ve had roto rooter out basically every year because of my property being older with lots of huge trees. It’s been a stressful past 11 months as I watched my beloved dad’s dementia go warp speed into Lewy body. 2023 was the most painful year in my 61 years. I had a contractor scam me late last year for refinishing my hardwood floors.. and on top of that I had to take down a huge ash tree that had been infected with the emerald ash bore insect ( just under $4000).So when my technician came out to tell me that I needed additional work ( he was Spot on) it was incredibly frustrating because I’m finally set to go on vacation in a week.ButHis thorough and incredibly respectful manner towards me was refreshing.. and the VERY THING that I instill in my students, children & grandchildren. He’s been to my home before and I felt completely trusting of his recommendations. Because of the bad weather I had to pick up my grandson and he was completely respectful & understanding of the bad weather conditions so he continued to work as I picked up my grandson.I felt completely confident of this young man and his old school courtesy. On a day that outside work stressors & past issues with contractors ( not roto rooter) with home renovations/ grief/ & stress with the work I do.. your efficient and courteous guy had me in a great mood and confident to leave for a MUCH NEEDED vacation.Thank youKimberly AntonAt 61 years old I apologize that I’m somehow on my sons Google account 😳♥️

Review 194 (2023-08-22 - Rating: 5)
Scott was terrific. We had a clog right after working hours and I was anticipating a nightmare kitchen sink until the next day. I called Roto-Rooter and Scott was over in 30 minutes. He dealt with the issue professionally and explained to me how to stop sediment from building in the line. I knew what to expect every step of the way, and he was courteous and efficient. Great experience with the company and with Scott.