Hero Plumbing, Heating, Cooling, Drains, Ducts & Electrical

Located in Saint paul, Minnesota

Address: 2963 Yorkton Blvd, Little Canada, MN 55117, United States

Phone: +1 651-314-3660

Rating: 4.9

Services

On-site services
Language assistance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-02 - Rating: 5)
I highly recommend Hero Home Services. From start to finish, they were extremely professional and easy to work with. Jared Lee came out to give a quote and consultation on a ductless mini split system. With my home’s current condition, Jared and I agreed it was best to get the 4 Head Supreme. Their quote ended up being one of the better options compared to others. Then Jared helped me through the loan process and also made sure I got the rates that I wanted.Next, the installation. Alec and his team were very knowledgeable with meeting building codes. They were also exceptionally clean with the whole installation. The wall penetrations were spray-foamed and weather proofed. The ground was compacted and leveled for the condenser unit. Everything. When I was given the invoice, there were no hidden fees. The amount that Jared quoted in the beginning was the final amount in the end.The mini split sytem works great! It’s super quiet as advertised. Being a first-time home owner, I couldn’t be any happier. On a side note, I appreciate that they reached out via text for a quick introduction of their team members who will be coming over. It helps me know who I should be expecting and builds trust. Thank you!

Review 2 (2024-09-21 - Rating: 5)
I needed a HERO. I got 3. The AC went out when we were on vacation. Came back to a hot house. One phone call and Jeff Hrdlichka was on his way to see what he could do to fix it. Jeff was a super nice guy. He checked everything out with me and sure enough the old gal had decided after 20 years, she had enough of her cooling days. He was able to get Dan Little to come out within a couple of hours to measure everything out and speak with me about my options. We sat down and he explained everything in detail, answering all my questions. Dan did not try and pressure me into things or options I did not need. Since my furnace was same old age, I opted to replace that as well and chose an option that was best for me and my wallet. Great financing options also. Even a 0% one that I took advantage of. Install was set up for two days later and that was done by Randy Whitton. Another very nice and professional guy. Working area and site were cleaned up very well. Couldnt even tell that they were there. I recommend HERO very highly. Was a very pleasant experience from start to finish.

Review 3 (2024-10-17 - Rating: 5)
Jack was highly professional and informative throughout the entire process. He conducted a thorough inspection, explaining everything clearly and in detail. The issue was accurately diagnosed, and we now have a clear plan of action moving forward. I would confidently recommend his services. Thank you, Jack!

Review 4 (2024-07-25 - Rating: 5)
My old AC took a nosedive on Tuesday, July 16th...I contacted Hero, Heating, Plumbing and Air because they did such excellent work on a plumbing issue at my moms house previously. I purchased the Whisper Quiet Green Comfort System. It was a 9-hour installation because the crew also incorporated my existing basement de-hu that I had purchased from another company years ago. Worked with both Ray and Jeff...they were both very kind, respectful of my home, informative of how to use the new system and thermostat, and were very friendly as well. Look at the following pictures to see the beauty I now have in my home. I highly recommend this company for all of your heating, plumbing and AC issues. I am a very happy customer!!

Review 5 (2024-11-02 - Rating: 5)
I believe I made the right choice contacting Hero for my furnace tuneup. Luke arrived on time, and was extremely thorough. He explained what he was doing, and made recommendations for future needs. I appreciated the fact that Luke was knowledgeable and could answer all my questions. Luke displayed some of the best customer service I have received in a very long time.I will be using Hero in the future and would recommend this company to others. Kudos to Luke for a job well done!

Review 6 (2024-10-22 - Rating: 5)
Today, I had an exceptional experience with Bill Busch, who provided outstanding service. His professionalism and approachable demeanor were truly impressive. Mr. Busch thoroughly explained the necessary steps to ensure the successful operation of my systems. His honesty and expertise were evident throughout the interaction. He is a highly skilled individual with a deep understanding of his craft. I highly recommend Mr. Busch for any future service needs. His punctuality and excellent communication skills further enhance his value as an asset to the company. I hope the management recognizes his contributions and appreciates his exceptional work. Employees of his caliber are rare and should be retained at all costs.

Review 7 (2024-10-22 - Rating: 5)
I really appreciate the service I received from Bill Erickson on two visits. He first came to check on the electric baseboard heating throughout the house, and after a thorough assessment he gave me the clear, actionable results and answered all my questions.On his second visit to repair the problem, he encountered a very complicated electrical situation. He patiently and creatively resolved the issues, and I now have functioning heat. Based on Bills professionalism and expertise, I trusted what he had to say ... and I thank him and Hero for the great service!

Review 8 (2024-10-17 - Rating: 5)
Extremely professional in every way. Friendly and knowledgeable. Found the problem and showed me the issue. Explained every step of the work needed in a way that made sense so I felt confident in the work being done. He showed me the state of my pipes with the camera so I could see the completed work. Just a great experience all the way through. My plumbing nightmare is over!

Review 9 (2024-10-05 - Rating: 5)
I was impressed with the way Hero responded to my plumbing issue. John was very helpful, he evaluated the situation as a true professional and presented various reasonable options for me to consider. An agreement was reached and John will be doing the job himself which is very important to me. God bless.

Review 10 (2024-10-16 - Rating: 5)
Jeff Super, we truly appreciated his professionalism, he showed respect for our home by putting on his shoe coverings prior to setting a foot across the threshold of our door. Extending a hand as he greeted both my husband and I. His attention to detail, his knowledge of his craft, helping us understand the functionality of our sump pump and how to get it to its optimal function.Jeffs mannerism, and work ethics speaks volumes. Cleaning up after himself.He took away some apprehensions I had from past experiences with Hero which were not so good.My husband and I agreed that if ever we had another plumbing issue we would hands down request Jeff Super!It was an amazing experience to have him service our home. as it was we I first started with HeroThanks Jeff Super.

Review 11 (2024-10-01 - Rating: 5)
Communicated their arrival and explained what was best for us—very Fair price on a big job and Jeff was super kind and very professional the entire time. He made sure we understood everything that was done and were happy with the work. Will absolutely use Hero again if we need plumbing services!

Review 12 (2024-10-18 - Rating: 5)
Jeff was an excellent professional. He was able to not only diagnose the source of my issues, but also walk me through and help me understand what my options were. He was very knowledgeable, friendly, and made my experience a great one.

Review 13 (2024-08-13 - Rating: 5)
Had a followup appointment today to make sure things were in working order. The customer service provided by Nathan was phenomenal. This choice in service and installation of our furnace and AC unit was hands down worth it. Hero as a whole is impeccable. They are knowledgeable, time efficient, cost friendly and overall a brilliant company. If you need any work done I would highly recommend Hero for all your needs. Thanks again for being amazing Hero!

Review 14 (2024-10-08 - Rating: 5)
Scheduled a furnace tuneup and the tech - Andy Folz - who came to do the service discovered water leakage inside the furnace that required repair. He showed me the issue and explained it thoroughly before giving me a couple of ways to go with it. I have to say, he was extremely personable and professional, and the work he did showed not only real skill but real talent. I was 100% favorably impressed with Andy and with Hero in general. Will definitely use them again in future.

Review 15 (2024-09-04 - Rating: 4)
Jeff did a great job helping us with a tough situation. After another employee created a mess in our house Jeff came in was able to fix everything up and get us a good deal. He has integrity and were glad he was able to help us out.

Review 16 (2024-10-15 - Rating: 5)
He was fantastic. He performed an electrical analysis of not only our immediate problem but also our house as a whole. In the process, he uncover other serious issues and provided us with multiple options, which allowed us to develop both a short term solution and long term strategy that we could incorporate into our home improvements plans. We definitely plan on using him as we implement each phase of our plan.

Review 17 (2024-09-16 - Rating: 5)
Neal came in and fixed our sewer main clog he is very professional and knowledgeable. He made me feel safe and confident in the work that was put in, he let me know what else I needed to have repaired that I was unaware of, he was not pushing services on me just informing. Neal is amazing man and everyone needs a Neal in their life!!

Review 18 (2024-10-21 - Rating: 5)
Mike is a very professional electrician.Besides the excellent work he did, he explained the workings of the electrical outlets and upgrading to code in an easily understood manner. He was very patient with all our questions and is very personable. Kudos to Mike!

Review 19 (2024-09-30 - Rating: 5)
Weve had Hero Services out a few times recently. Fantastic experience so far. They have been extremely knowledgeable and more than happy to answer all my questions. They have never talked down to me and explained everything in great detail. They have been very helpful!

Review 20 (2024-09-23 - Rating: 5)
My experience with Hero was first rate all around. I had a crew onsite in less than 24 hours from first contact. Everyone was pleasant, professional and knowledgeable. A diagnosis was made and options presented within 20 minutes of arrival. The work began immediately and hot water restored in under 4 hours. Brandon, Patrick and the delivery crew worked quickly and were careful to keep my house clean throughout. Hero delivered everything they promised on their radio ads and more. Thank you Hero!

Review 21 (2024-09-27 - Rating: 5)
It was super easy to contact Hero via text , same day appointment, which was amazing!!Andy was awesome!! Super personable, he explained every step! Great service!!My dogs loved him!Thank you Andy!

Review 22 (2024-07-26 - Rating: 5)
My first time working with Hero and it was wonderful. My plumbing representative Scott came out and not only checked out my plumbing needs, but gave some guidance on next steps to take with other issues which included making a referral for restoration services (I got a call from the referred restoration company within minutes after Scott’s visit). Scott was knowledgeable and thorough with the information provided, he was also empathetic about the challenges I faced with my plumbing and other needs. I feel good about getting this problem corrected and look forward to working with Hero to get it done.Thank you Scott for everything. Thank you Hero for being top tier!

Review 23 (2024-10-04 - Rating: 4)
The tech that was sent out to fix our outdoor outlet did a good job in fixing it, it’s back to working and improved from where it was before! However, what could have been a quick service call turned into a very long visit because there were continuous attempts to upsell me on different projects/improvements. So I guess be mindful that it will take time.

Review 24 (2024-09-26 - Rating: 5)
Great customer service from the initial phone call with Alex to the consult with Javier at my home. Both were very knowledgeable and so friendly.Also, Alex was able to get me an appointment the same day that I called. Then Javier arrived at my house just a few hours later to inspect my HVAC system for an additional zone. They both went above and beyond. I was really impressed.Oh, and another really cool thing that the company does is send you a picture of who will be coming to your house and some info about them. That way you know who you should let into your house. What a fantastic idea!

Review 25 (2024-09-30 - Rating: 5)
Sean Gibson did an excellent job of replacing my kitchen faucet. He went above and beyond to locate my main water valve. He wanted to know that I knew how to turn it off in the case of an emergency. I would definitely recommend Sean as he was knowledgeable and very helpful. Excellent service (not a common thing these days)Thank you.

Review 26 (2024-08-24 - Rating: 5)
Had a mystery leak in the basement and Hero came to save the day once again. Not only were they able to get people over quickly, but Jeff, Justin, David, and Pat were all very friendly and professional and did a great job. I have also always loved the heads up text they send you with the intro of who is going to be showing up to your door, photo included - very smart and appreciated!! Highly recommend.

Review 27 (2024-09-30 - Rating: 5)
Nick was extremely professional and not easy to ask questions. He was very patient and took his time to make sure that I was comfortable with what he was doing and the services I signed up for highly recommend him.

Review 28 (2024-10-18 - Rating: 5)
Arrived at time stated. Very friendly and professional. Finished the job faster than I thought possible. I thought we would have to wait weeks but it was done same day. Great job on the hook up-looks great. Extremely efficient.

Review 29 (2024-08-22 - Rating: 5)
Chris Davis was really amazing. He is very thorough, detailed, informative and super friendly. He took his time to make sure our hvac systems were running the way they were supposed to and explained it to me at the same time. I really appreciated him letting me tag along and being really upfront about costs and recommendations without being pushy. Superb work.

Review 30 (2024-10-29 - Rating: 5)
Nathan Anderson is the best. He took care of my electric problem in the garage. So happy for his knowledge, his expertise, patience in diagnosing the problem. So happy we called Hero. I highly recommend Nathan Anderson.He gets 5 stars.

Review 31 (2024-10-30 - Rating: 5)
Super quick service. Was done in like an hr or less. I loved the way he handled the situation, came in with a protective cover for his shoes. Very respectful and after he saw the problem and we agreed on a price he got to work. Our water was restored back in time to cook. We had a tiny hole in our water pipe in our man cave, water can do so much damage so fast. Any future pluming repairs for sure will call again to Hero! Thank you Scott!One thing I didn’t appreciate was that Hero canceled the first plumber that was available to come over due to me not picking up the phone to confirm we were home. In an emergency like this, I was getting things out of the man cave to make room to clean the extra water and have space for the Plummer to work. So because of that we had to wait another hr or so for another Plummer to be available. So have your phone with you to avoid this if you’re in a similar situation. Thank God we didn’t wait tooo much but it could’ve been worse. Just wanted to share this.

Review 32 (2024-07-23 - Rating: 5)
Brandon did an excellent job installing our new water softener. Our 50 year old house made it a tight fit but Brandon was able to navigate all obstacles. Sean Gibson did our initial inspection & assessment and provided multiple plans that were reasonable and budget friendly. We highly recommend Hero! This is our second time using them for upgrades to our home.

Review 33 (2024-11-04 - Rating: 5)
We had a great experience with Jeff, he was very knowledgeable and was able to easily hook up our new gas dryer, give us recommendations, and quotes for additional projects.

Review 34 (2024-06-25 - Rating: 5)
Pat was awesome to work with! Very knowledgeable, provided great insight and walked me through all of the options that were available. He took his time to address all problems and made sure he provided me with all follow up opportunities. Great human to work with! Will definitely reach out for his services again.

Review 35 (2024-10-22 - Rating: 5)
Jon did a solid job. After the home warranty contractor couldn’t figure the electrical issue out after 1 1/2 hours, Jon had the issue determined within maybe 20 minutes, if that, and resolved along with providing some additional feedback on findings. It was much appreciated. I should have called Hero right away!

Review 36 (2024-10-22 - Rating: 5)
Hero technician, Will, came out for a tuneup. He was very knowledgeable and professional, answered all my questions and left the area tidy and clean. Great prices and on time. I will use Hero again in the future.

Review 37 (2024-07-30 - Rating: 5)
Justin was on time and diagnosed the problem with our very old spacepak AC unit right away. He was very familiar with these units and had a lot of knowledge. In determining the appropriate replacement he entered data into his app, but also did a manual assessment to ensure the correct equipment for replacement. He was polite and explained well the next steps. Gave me a high sense of confidence in resolving our AC issues!

Review 38 (2024-09-12 - Rating: 5)
My service from Hero was top of the line! Alex did help with a couple of small jobs besides the maintenance . He changed a light bulb in my bathroom and put the topBack On my outside yard light for me. Very personal and easy to talk to . He explained everything he was doing with furnace and air conditioner. He was my Hero of the day!

Review 39 (2024-10-10 - Rating: 5)
Andy is s great empathizer. He went through the whole process while explaining the essence of the tuneup very well. I am impressed by his professionalism and integrity. Thank you, Andy.

Review 40 (2024-10-22 - Rating: 5)
Got here on time. Diagnosed the problem and presented the possible solutions. Installed the new pump and reconnected the existing backup right away. Shawn is a very pleasant person and very knowledgeable and professional.

Review 41 (2024-09-11 - Rating: 5)
For every occasion, plumbing, heating, cooling, flooding, I have received excellent care and service from Hero.They offer different choices for the best outcomes. They work in a timely manner. They are professional and courteous. I would not trust anyone else.

Review 42 (2024-08-26 - Rating: 5)
Jeff did such an amazing job today!! We had a leak and a few other issues and he was so helpful in trouble shooting. He went above and beyond, checking our water softener as well and turns out it was not working properly, which he resolved! Thank you again!! A++++

Review 43 (2024-07-05 - Rating: 5)
Worth the price. Kevin did a thorough check up of my mini-split AC system and gave clear advice about needed maintenance. He responded knowledgeably to my questions and gave helpful insight into getting the most from my system. He even cleared a wasp nest from the outdoor unit! I’ve used Hero for years and have found all the techs to be thorough and careful in their work.

Review 44 (2024-09-27 - Rating: 5)
He got the drain cleaned out and the water running fast. Tried to fix a pipe that had a leak that my husband tried to fix but it did not work very well. There is a leak still And he explained the process and cost we have a friend that can replace the whole pipe so I asked him just to leave it. But if I have any more problems Hero would be the one I would call Because of the fast and good service.

Review 45 (2024-09-26 - Rating: 5)
Have had great experiences with Hero and happy to retain our membership with them. Brady did a great job on our HVAC inspection. He was thorough, respectful, and explained everything clearly.

Review 46 (2024-10-30 - Rating: 5)
Connor Eshelman was the technician that came to do our annual boiler inspection. Connor is friendly, detailed oriented, and professional. I appreciated his service and would highly recommend him.

Review 47 (2024-09-11 - Rating: 5)
I don’t have a price comparison or anything. It did seem expensive but hey, that’s home services. My technician Chris was extremely knowledgeable and in my opinion went above and beyond the required work. He noticed and offered solutions to other potential issues in my home. While this is expected from every company trying to make a buck Chris did so in a way that wasn’t pushy or fear mongering. I really appreciated his explanations and look forward to working with him in the future.

Review 48 (2024-10-01 - Rating: 5)
The whole HERO team (John, Jason, Neal?, Jeff) worked together smoothly to exceed my expectations - got the lining all the way to the main, not just part way, including a challenging right angle transition to the chimney section and a 20 plus drop. Its a great relief knowing we dont have this to worry about anymore! Thanks HERO!

Review 49 (2024-10-14 - Rating: 5)
Brady was the best! Very knowledgeable and able to articulate each maintenance action step by step and was very clean and professional. Identified and fixed the problem that the ‘other guy’ only a week ago had overlooked. We finally have heat and just in time for the freezing temps. Thanks, Hero!

Review 50 (2024-10-17 - Rating: 5)
Pleasantly surprised you sent Neal who has been here before. He is very nice and polite and does a great job explaining what hell be doing. A great asset to your company. Thanks.

Review 51 (2024-07-12 - Rating: 5)
Mike did a great job with our assessment. Wed had a few techs come out and look at a big project and he caught a lot of things others didnt in older home that are pretty dangerous. Great communication and extremely professional. So we selected Hero to do the work. Dylan and Scott were great to work with for install.

Review 52 (2024-10-25 - Rating: 5)
He helped stop the flow of water out of the water softener and promised that Hero Company is gonna give me a new water softer and heater which are acommercial standard quality with areasonable price and not less than7 years warranty. He also introduced and welcomed me into becoming a member of the Hero Company to receive discounts and services.

Review 53 (2024-07-17 - Rating: 5)
Jeff did an amazing job. Talked through all the questions I had, and performed the job in a very timely manner, cleaning up after himself very well was an added bonus. Now I have a shower faucet with no more leaks. He was great! Highly recommend him for future job.

Review 54 (2024-09-17 - Rating: 5)
Great service. Anthony was transparent and went the extra mile to help me with easy maintenance tips to keep everything in tip top shape throughout my home and now after servicing, my drain looks amazing too!

Review 55 (2024-08-08 - Rating: 5)
Fantastic service. Called due to my sump pump not draining correctly and the plumber Jeff was very helpful in explaining what should happen and why a certain pipe needed to be used. I have every confidence in Hero’s plumbers and the quality of their work.

Review 56 (2024-08-12 - Rating: 5)
Dwight did a great job explaining the problems we had in our HvAC system and was very knowledgeable and helped us chose a new system that will be best for us. Zach H did a great job installing the new units. He kept us informed on what he was doing and how long it would take. He then walked us through the new equipment to understand how it works!

Review 57 (2024-09-01 - Rating: 5)
Pat with Hero did a fantastic job fixing a leaky toilet pipe and installing a water line for our fridge. The work was done quickly and thoroughly, and without mess. Pat also gave us suggestions on future work that we truly appreciated! We will definitely use them again!

Review 58 (2024-08-23 - Rating: 5)
I was hounded by the city to remove a wire out of the way and electricity wasnt my thing. So, I contracted Hero for their service. They sent out Johnathan Kime. Let me tell you, John was awesome. He gave me good advice and very knowledgeable of his craft. He got the job done in no time. Would highly recommended Hero to friends n family.

Review 59 (2024-09-09 - Rating: 5)
The tune up, checking for efficiency, longevity of the appliance was professional done. The technician took the time to explain everything to us and even gave us a brief explanation of how the AC works. We were impressed with his knowledge and his understanding of what he does.

Review 60 (2024-10-16 - Rating: 5)
Alex did an excellent job! He was thorough, explained the situation well, and went the extra mile to provide a fix. Can’t thank Alex enough for his A+ support!

Review 61 (2024-08-06 - Rating: 5)
Very prompt, polite, and very knowledgeable. Gave me several option on how to complete my project. Would recommend Hero to anyone. I had the pleasure of having Bill Erickson service my home, and I was extremely impressed with how helpful he was. Thank you Hero

Review 62 (2024-08-29 - Rating: 5)
Scott was very friendly and was able to get our plumbing job done very quickly. He fixed the two shut off valves and replaced the faucet and was very clean about it too. We really enjoy having a company we can trust in HERO.

Review 63 (2024-08-30 - Rating: 5)
If I could rate Hero (and Nathan specifically) any higher than 5 stars, I would. Service was immediate, incredible attention to detail, patiently answered our many questions and concerns, and was incredibly affable as well.

Review 64 (2024-10-15 - Rating: 5)
Dave Webber did a great job going over everything that was checked for fixing my furnace along with being very polite and friendly. Will definitely use Hero again for any future home needs. Thank you!

Review 65 (2024-08-21 - Rating: 5)
I liked Justin a lot. He checked a lot of things and I had confidence in his knowledge. He answered all my questions and I felt the pricing was fair. I understand he’ll do my servicing in the future.

Review 66 (2024-07-11 - Rating: 5)
Andy was awesome! Took our job because he had been about 6 months earlier for our annual inspection and knew our unit. Our capacitor blew last night and he was out here the next day, inspected and fixed the issue in about 5 minutes! Great service 10/10

Review 67 (2024-10-21 - Rating: 5)
Nathan works at hero services. He is an outstanding representative for that company. He is a certified electrician and was quickly able to diagnose our heating and air conditioning problem. I would highly recommend anyone with electrical difficulty to ask for him by name.

Review 68 (2024-09-06 - Rating: 5)
Sean was FANTASTIC, KIND, COURTEOUS, KNOWLEDGEABLE & continues the great service and expertise weve come to trust with ALL of Heros services!! If we could give 10 stars wed happily do so....THANK YOU!

Review 69 (2024-10-11 - Rating: 5)
Friendly, experienced, knowledgeable and informative. I couldnt ask for more better customer service. We needed a hero that day to fix our water heater and Hero: Plumbing, Heating.... saves the day by the name of Brandon Sawina

Review 70 (2024-10-04 - Rating: 5)
Had a leaking pipe and a wet basement. Jeff Super came out and fixed all of it in no time. New pipes and no leaks. Very professional, friendly and fast. I would highly recommend Jeff Super and Hero plumbing!

Review 71 (2024-07-18 - Rating: 5)
Excellent service from Nick. Fixed our AC problem in a jiffy. Quick and inexpensive (reset a tripped moisture sensor in the dry condensate tray). It’s so good to be cool again! :)Follow-up: What was thought to be the problem was not. The above fix only lasted for an hour and a half before the system shut down again. This was on a hot Saturday, with a hot and muggy Sun and Mon to follow. A call to Hero for emergency Sunday service (my wife and I are seniors) had Nick come back out on Sunday.Nick was here for 3.5 hours on Sunday. Most of that time was spent in a hot muggy attic, baby sitting the AC system and catching it in the act: A cracked condensate trap was leaking condensate into thecondensate tray and triggering the moisture sensor to shut thesystem down. The crack was on the back side of the trap and thus hidden from the normal viewing angle,With a new condensate trap fabricated and installed, and the condensate tray and moisture sensor all dry, the system was started up again. After watching it run for a period of time with condensate now going down the condensate drain and the tray and sensor now remaining dry, Nick successfully concluded a long above and beyond the call service call that saved us seniors from two miserable hot days in our home. Many Kudos to Nick!!!

Review 72 (2024-09-08 - Rating: 5)
Adam was meticulous and very informative. Even our dog liked him. He just went about his business and then explained some issues about the fins on the air conditioning unit. He was not one of those high-pressure salesmen, either. Adam and his work are much appreciated.

Review 73 (2024-07-17 - Rating: 5)
When my A/C went out the first thing that came to my mind was the cute TV jingle “I need a Hero!” And this exactly who they Sent Jerry K. I explained every thing that I was experiencing and he followed along great. He explained why everything was happening and was up front with all my issues. There were no hidden costs or expenses. He even gave some helpful hints and tips. Highly impressed with the communication upon arrival and during my repair! Great job Jerry and Great job Hero :)

Review 74 (2024-07-09 - Rating: 5)
Jeff was on time, knowledgeable, experienced as well as being a good listener and communicator. He answered my questions while educating me as to the how’s and why’s on his approach to my particular task. So to sum it up, it’s all about professionalism and the fabulous customer service received

Review 75 (2024-07-29 - Rating: 5)
Once again, I am pleasantly surprised at how helpful and competent the plumber was who helped me fix a major sewer issue. Hero has always been a place where I meet the nicest plumbers - people who genuinely want to help. They get the job done right!

Review 76 (2024-08-11 - Rating: 5)
Everyone at Hero is awesome! Centerpoint turned off my gas due to a leak and Hero was able to fix it the same day! Brandon was great and so was Max! Everyone was professional, kind and capable to get the job done!

Review 77 (2024-07-28 - Rating: 5)
I had a water heater emergency Saturday afternoon. My go to plumber didn’t answer the phone but Hero did. I was expecting the first open appointment to be sometime next week but I was able to get an appointment Sunday morning! Hero kept me updated and even sent a photo of who would be coming, Philip. Philip was very professional and did a great job as well as answered all my questions. I signed up for the service plan for the water heater, furnace & AC as well. I’ll be calling Hero for some electrical work I’m planning to do too. Thanks Hero & Philip!

Review 78 (2024-09-11 - Rating: 5)
Patrick S was on time as scheduled. I really appreciated how patient he was with my questions regarding my water heater. He listened attentively to my concerns. I appreciated how he did not try to upsale and really walked me through my options carefully and allowed me time make an informed decision. Not having hot water during a holiday weekend was not ideal. Patrick was truly a HERO. The 2nd Patrick who did the actual installation was equally as patient.

Review 79 (2024-08-26 - Rating: 5)
I called to schedule an appointment for someone to look at my furnace/AC and hot water heater - as these were 20 yrs old and not working properly. They came out same day, we talked and the next day they were here to replace everything. Note - this was the HOTTEST day of the year. Everyone worked hard, got it done in a day and left the area spotless. Great job to the Hero Team!!

Review 80 (2024-10-19 - Rating: 5)
Chris was great, we originally had a 7am appt, but he stopped by the evening before to diagnose our furnace issue, then got up to get parts as soon as possible to complete our job. We would definitely recommend!

Review 81 (2024-07-24 - Rating: 5)
Jeff provided incredible service and was able to fix our gas leak fast and make our home safe again! Very professional work and he provided us with a great customer experience!! I would 100% recommend Jeff for future jobs!!

Review 82 (2024-09-07 - Rating: 5)
We had our annual check done on our furnace. Brady, from HERO came out on time & did a thorough inspection & fixed a minor issue. He was professional, friendly & polite.

Review 83 (2024-08-14 - Rating: 5)
This morning I had my annual AC checkup, and Tony W did an outstanding job. I particularly appreciated the thoughtful assessment he provided concerning the expected lifespan of my unit and the types of maintenance I should consider to keep it operational. Much appreciated Tony!

Review 84 (2024-07-09 - Rating: 5)
I got a chance to work with Jeff S. He was probably one of the best techs that have ever been sent to my house from Hero. Best maintenance tech period as a matter of fact. He was very informative, and very “for the customer”. If you decide to go with Hero’s services I highly recommend you ask if Jeff S is available to come out to your residence.

Review 85 (2024-08-26 - Rating: 5)
Jeff Super replaced a water shut-off valve and took care of the work as if it was his own home. Ive worked with Hero on several plumbing needs and its always high quality service and delivery. Keep up the great work!

Review 86 (2024-07-22 - Rating: 5)
Ive never actually enjoyed the company of any technician thats been to our house for any work weve had in the last 10 years, so this was a bit of a change in pace to say the least. Neal is an all-around stand up human, and a damn fine American. Be careful Hero... If you keep sending folks out that are this sharp, you may start feeling competition on your talent 💪Problem was fixed in 15 minutes, and our drains are at full flow again.

Review 87 (2024-08-21 - Rating: 5)
Bill was very professional and knowledgeable and the possibilities of adding a generator system to our home. I definitely have things to think about. I appreciate the time he spent with us on our request. Thanks again.

Review 88 (2024-10-16 - Rating: 5)
The guys were great! Knowledgeable about their work and cleaned up after themselves. Showed me how to use the thermostat before they left. Its so nice to have heat again.

Review 89 (2024-09-18 - Rating: 5)
We had Jeff Super come out from Hero and he was incredible to work with and addressed all our concerns. As a new homeowner he showed me a ton of new things I needed to know about our house and I felt very taken care of.

Review 90 (2024-10-24 - Rating: 5)
Luke was wonderful. He was able to answer all my questions. Bonus points for getting along withMy dog so well.

Review 91 (2024-10-23 - Rating: 5)
Quick response to a main line water leak. Sean was excellent communicating what potential solutions and why the problem occurred. Post correction he also gave tips on potential future actions we may want to take on maintaining our systems

Review 92 (2024-10-04 - Rating: 5)
Denzel did a wonderful job cleaning our heat duct and dryer vent. he did an excellent job of explaining his work and stayed very busy. We are very pleased with the job he did.

Review 93 (2024-10-15 - Rating: 5)
Andrew did a great job installing a hot water heater, even cleaned the floor afterwards.

Review 94 (2024-09-25 - Rating: 5)
Javier was great!! He was personable, did all the testing efficiently, explained the results thoroughly, put everything back in place. It was a pleasant experience on all accounts.

Review 95 (2024-10-23 - Rating: 5)
I use them all the time for drain issues. They are great courteous and always respectful provide up front information and we have never had them not be able to fix it. Great service.

Review 96 (2024-08-01 - Rating: 5)
Nick is a blessing to me and my family! Thank you so much! Mike is amazing and I appreciate all the information he is very reliable when it come to making the right decision

Review 97 (2024-09-13 - Rating: 5)
I had hero come and check my AC, which is not functioning properly. It ended up being a pretty easy fix and they educated me on how to check for the issue next time. They were super knowledgeable and professional, and very timely service.

Review 98 (2024-08-02 - Rating: 5)
Took his time. Explains everything very well. All our options. Friendly. Very professional. I will be calling as soon as I can to get my Air conditioner replaced. Thank you Andy. We appreciate you and your time.

Review 99 (2024-09-19 - Rating: 5)
Bill was great! Gave us different options of the work he could do, provided education on our current mechanical installs and was a delight to chat with!

Review 100 (2024-10-15 - Rating: 5)
I was hesitant at calling Hero being such a large company. They did a great job and Jerry was very thorough and made sure my equipment was running safely and effectively! Thanks!!

Review 101 (2024-04-23 - Rating: 5)
Pat gave great service and the repairs got done quickly. He gave advise on my plumbing problems as well showing me pictures of what he was talking about. He gave me options on cost on what I was looking to have done with a few different plumbing problems.

Review 102 (2024-07-09 - Rating: 5)
Pat McDonald provided superior service to our home. He was thorough in his assessment, informative in his interpretation of the problem, efficient in the repair. Consistent with our past experience with HERO services, Pat exudes the expertise of the company’s staff who provided us with plumbing care over the several years that we have been honored to receive. We will highly recommend HERO to our neighbors and friends . Thank you for your prompt and outstanding service to our home.

Review 103 (2024-08-02 - Rating: 5)
Brady was most professional and knowledgeable in what he was doing. He advised me of the current issues with my central air system and made several suggestions. I highly recommend him for any and all HVAC needs you may have.

Review 104 (2024-07-10 - Rating: 5)
Kevin was very personable and professional coming today for my Hero Happy Home AC annual checkup. I very much appreciated what a great teacher he was about the equipment and what they are looking for in the testing readings and why different indicators are important to track over the length of a units life. I learned things that can help extend the life of the unit and about suggestions he recommended be addressed soon and/or watched.Thank you, KevinHappy homeowner Barb

Review 105 (2024-08-21 - Rating: 5)
Jeff went the extra mile and is a genuinely a good guy.Jeff is extremely meticulous and easy to work with. However, your prices are excessive. Nor was I given a choice of new shower accessories. Because I felt a lack a choice and prices that could be considered price gouging, I will not be recommending Hero. Jeff Super was Super though.

Review 106 (2024-09-25 - Rating: 5)
Brandon was very cordial and explained to me there wasnt a leak. It was drain pipe expansion, due to hot water, making the drip sound. The pipe rubbed on wood or other surface, as it expanded, causing the noise. He left me with the peace of mind that I do NOT have a leak. Thanks Brandon!

Review 107 (2024-10-22 - Rating: 5)
Fast reliable service. Justin did a great job fixing our furnace. I appreciated being in the loop through the whole process of ordering parts and whatnot.

Review 108 (2024-08-16 - Rating: 5)
Kris was timely professional friendly and generous. I gave him 5 stars because theyre werent 6 to give! Hero will be the first call for me next time I need electrical help!

Review 109 (2024-10-16 - Rating: 5)
Sean was knowledgeable and friendly. He quickly handled both problems. I felt confident in his expertise. Very professional.

Review 110 (2024-08-11 - Rating: 5)
Informed me when shutting down the power to my units for safety. Completed a thorough inspection of units. Educated me on preventative maintenance, and welcomed all my questions.Applied all discounts and helped me schedule my next appointment with your HVAC team.Friendly great service!

Review 111 (2024-07-18 - Rating: 5)
Bill, Brett & Nick was an absolute rockstars! I have never had a better service interaction. When I showed him the project, he examined it with genuine curiosity and professionalism, wondering how it was still attached. Throughout our discussion, he was considerate and kept me updated on his progress and what needed to be done to bring the project up to code. He provided a clear breakdown of two options, explaining the differences and the potential pros and cons of each. I couldnt be happier with Bill and the Hero crew. The Install crew of Brett & Nick were absolute pros gave me a break down of what they were going to do with the install portion. They took not prisoners and knocked the job out of the park even with our beloved dog requesting pets as they were bringing the parts to the back of the house.

Review 112 (2024-09-16 - Rating: 5)
Didnt take him long to see what the problem was and inform me that its not repairable. That the entire showerhead system would need to be replaced. Im very glad he told me that it was simple to do and didnt take advantage of an old couple. Also my dog liked him and that tells me a lot about someone.

Review 113 (2024-08-22 - Rating: 5)
You can tell Dylan really cares about his work. Dylan did an outstanding job finding the leak in my kitchen pipe. He explained everything thoroughly step by step. He was very professional and did great work. 10/10

Review 114 (2024-09-28 - Rating: 5)
Our AC went out today and after calling a different company that couldn’t come out for 4 days I called Hero and Mike was here within hours. He was very knowledgeable and did an amazing job getting our AC back working.

Review 115 (2024-06-23 - Rating: 5)
Seth was awesome. Took the time to explain things to me and let me see everything he was seeing and doing. Got in and got work done very efficiently and had no problem answering my questions. Highly recommended!

Review 116 (2024-08-12 - Rating: 5)
John was kind and compassionate during what was a very stressful situation involving a broken water heater. He provided quick and accurate information and answered all of my questions about the options for replacing a water heater including all of the pros and cons for the different choices. I would absolutely call on John again!

Review 117 (2024-10-21 - Rating: 5)
Our technician, Jack, arrived on time. He was polite, professional and helpful. Took the time to explain his findings and what they meant and offered options for repairs.

Review 118 (2024-10-24 - Rating: 5)
Andrew showed up and fixed the problem immediately. Great conversation and gave some tips and tricks to avoid buildup in the pipes. Very knowledgeable.

Review 119 (2024-06-19 - Rating: 5)
My charming 1936 bungalow has had a cavalcade of issues since I bought it in 2019. The latest was water dripping from my 1st floor bathroom to my basement theater. Jeff Super from Hero Plumbing was extremely helpful for me in a situation that was really stressful. He gave three viable options to fix my bathroom, as well as some doable financing options. He was pretty accurate on the time taken to do the job so I wasn’t without water for too long. He was the first plumber who ever brought out a vacuum to clean up after the job which I really appreciated. This is the first time I got 100% of the items I paid for to be repaired to ACTUALLY be repaired. So far this, and the Hero membership plan is the best money I’ve spent as a homeowner. Thank You, Hero Plumbing!

Review 120 (2024-09-13 - Rating: 5)
Dominique was pleasant and very helpful. He did an exceptional job. Would recommend him to anyone.

Review 121 (2024-10-01 - Rating: 5)
Ive had Hero install and maintain my furnace, AC and water heater. Great service for both the installation and continued maintenance. I highly recommend Hero!

Review 122 (2024-07-31 - Rating: 5)
I called Hero not knowing anything about them. John was here a short time after the call and the entire job was finished timely. I would recommend Hero, and John, to all family and friends. Very satisfied customer here!

Review 123 (2024-06-28 - Rating: 5)
Adam @ Hero did a great job of inspecting my duct system and providing me with explanations, options and guidance. No high pressure sales tactics, just facts and options. Even showed me pictures to explain what was needed. Thank you Adam & Hero! Follow up: Jack came to clean the ducts and he did a great job as well. He explained everything he was going to do and was very cautious and caring about not wanting to let me cats out while doing what he needed to do. Thanks Jack!

Review 124 (2024-10-07 - Rating: 5)
I was very happy with the service Javier provided. He was very helpful in explaining my heating system in my new home. Thank you so much!

Review 125 (2024-08-09 - Rating: 5)
Jeff was fast, professional, and efficient. He walked me through every step of his work and solved the problem quickly. Highly recommend.

Review 126 (2024-06-06 - Rating: 5)
We called them last night regarding a tree that fell down and hit a power line causing problems to our panel box and our ground wire causing smoke. We had to have our power turned off. They came out this morning right away, Kris was very professional and helpful! He did awesome job! I would recommend this company anytime!

Review 127 (2024-08-27 - Rating: 5)
Andrew was great very straightforward gave us all the pertinent information was quick, courteous and very professional. We would definitely use them again.!!!

Review 128 (2024-08-23 - Rating: 5)
John came out and provided excellent service. He gave me honest advice and pointed me in the right direction for water damage. I would highly recommend their service to anyone!

Review 129 (2024-09-04 - Rating: 5)
Jeff from Hero Plumbing was excellent. Called ahead, arrived as expected, provided a range of options and got the work done quickly. Highly recommend

Review 130 (2024-11-01 - Rating: 5)
Jeff Super was great! He was both professional and courteous. He listens well and explains things well. I would recommend him highly.

Review 131 (2024-08-17 - Rating: 5)
I never do reviews - but - Jeff S. and David W. Did an excellent job. Incredible knowledge, Friendly and cared about my concerns.

Review 132 (2024-10-31 - Rating: 5)
Awesome everything!The service text was amazing! My dog even loved him, and that is a huge deal.

Review 133 (2024-10-16 - Rating: 5)
Grant Dejoode did a wonderful job, especially when he had to replace my 1940ish(VERY BULKY AND HEAVY) furnace by himself-I’d give him more stars if I could!!!-new system is great 👍

Review 134 (2024-07-12 - Rating: 5)
Our AC stopped cooling properly, after only 1.5 years since install. Initially was very concerned, and the technician Tony did a fantastic job of solving the problem (valve leaking) to fix the issue (coil freezing into a block of ice restricting air flow), and communicated with is in a way that was easy to follow and understand.We purchased the entire HVAC/Heat/Cool system from Hero, and the warranty fully covered the work (nothing out if pocket).

Review 135 (2024-10-09 - Rating: 5)
I’m so pleased with my experience with Caden and Hero Home Services! The communication was great, their professionalism was top notch, and the quality of Caden’s work was superb.

Review 136 (2024-08-15 - Rating: 5)
Javier was great! He was professional, friendly, and efficient. I would like to have him for all my HVAC appointments!

Review 137 (2024-10-14 - Rating: 5)
Matt was very nice friendly and awesome. Got the job done in a decent time. Communicated very well need more like him.

Review 138 (2024-10-14 - Rating: 5)
Andrew was great. Super friendly and knowledgeable. Gave me lots of options and let me know any and all future problems I may have.

Review 139 (2024-08-29 - Rating: 5)
Had Dylan Holmes come to my home for hot water heater problem. Dylan did a lot of trouble shooting before going over all of my options. We came up with a plan and within of a couple of hours a new heater was installed. Dylan is one great guy to work with and very knowledgeable. I am so impressed by his work. Great job by everyone I talked to for getting me set up for service so fast.

Review 140 (2024-08-12 - Rating: 5)
Our technician Dan was really great. The news was not great about our boiler, but Dan was very good at explaining and documenting the issues. Highly recommend!

Review 141 (2024-09-30 - Rating: 5)
Phil Baker did an excellent job installing our new filter system. His throughness and ability to evaluate and explain the process. Thanks.

Review 142 (2024-10-22 - Rating: 5)
John did a very professional job and took care of getting our line cleaned. Both of the men that were working here were respectful of wearing shoe covers, and left no mess whatsoever.

Review 143 (2024-07-13 - Rating: 5)
Exceptional service! Dan Sherlock efficiently restored my drain, resolving the issue with expertise and professionalism. Highly recommended for his promptness and effective solutions.

Review 144 (2024-08-06 - Rating: 5)
My AC was out, Nick showed up on time, was professional, kept me informed and presented me with repair options. He quickly has my AC up and running. Thanks Nick!

Review 145 (2024-08-02 - Rating: 5)
Love the work Darnell did in my kitchen. After installation he spent time explaining the work on the sink and went through Delta operation. I recommend him for all plumbing work.

Review 146 (2024-07-13 - Rating: 5)
Justin came to the rescue! He’s very personable and efficient! Hero has always quickly resolved my issues and I’m happy to use their services. Thank you Justin and Hero!

Review 147 (2024-07-18 - Rating: 5)
Plumber John was fantastic! He explained everything so that my elderly parents could understand and showed pictures of what he recommended that would be a problem later on. He was very honest with his answers to our questions and left us to make the decision that fit our needs!

Review 148 (2024-07-09 - Rating: 5)
Scott was our tech to recently upgrade our electrical panel and install our EV charger. He was thorough and did great work. Heros techs are ALWAYS great.

Review 149 (2024-10-04 - Rating: 5)
Scott Boser was great. He was very informative and personable. Got the original job done and helped get me more up to code.

Review 150 (2024-06-27 - Rating: 5)
Bill Busch did a fantastic job while at our home for a service call. He is very knowledgeable, courteous, and explained all details very clearly . We would highly recommend him! We are very happy with the Hero company!Thx !

Review 151 (2024-08-23 - Rating: 5)
Anthony did a great job. He explained clearly the problem and options to fix it and the benefits and draw backs of each. Very easy to work with.

Review 152 (2024-07-22 - Rating: 5)
As always, Hero was on time, so helpful, and thorough. Our electrical problem was resolved within 20 minutes and was covered under Hero’s great warranty. Our service person was wonderful.

Review 153 (2024-08-09 - Rating: 5)
Phil did a great job. We will spread the word about Hero. He gave us some of his cards. Thanks again, Phil.

Review 154 (2024-07-08 - Rating: 5)
Hero response time and notifications were very good. Dwight, who came out twice was knowledgeable and we were pleasantly pleased with his repair and then the cleaning and installation of our electronic filter. I was present the whole time and I can give Dwight and HERO my highest recommendation.

Review 155 (2024-07-19 - Rating: 5)
It was wonderful. He was able to do the job today and was very thorough and helpful. The men who work for you are so helpful. I really appreciate them.

Review 156 (2024-10-31 - Rating: 5)
Excellent service by Will! Second year I used Hero for the air exchanger filter cleaning and inspection. Highly recommended.

Review 157 (2024-09-20 - Rating: 5)
Jeff was quick and straight to the point with figuring out the issue with my dryer vent! He explained everything to me as well. This helps a lot being a new home owner

Review 158 (2024-09-29 - Rating: 5)
Neal explained everything and gave me options. He also scheduled other visits for drain repairs needed in the future. Very happy with the service.

Review 159 (2024-10-03 - Rating: 5)
This guy knows what he is doing. Great job. He tracked down the problem and fixed it in short order. Id call Hero again and specifically ask for Jon.

Review 160 (2024-08-16 - Rating: 5)
Brady and the crew showed up early and finished in just a few hours. The work areas were left clean and tidy. We’re very pleased with our project.

Review 161 (2024-09-20 - Rating: 5)
Super helpful in fixing the problem(s), took the time to explain how my old plumbing fixtures worked (didnt work, really) and how new parts did. As an added benefit, he had an awesome music playlist!

Review 162 (2024-10-15 - Rating: 5)
Very friendly and professional. I would definitely have him back again. He was very educational with electric outlets. I learned a lot today. Thank you.

Review 163 (2024-09-22 - Rating: 5)
Great service. My water heater stopped working Hero came out and took care of my issue before noon the next day. Highly recommend.

Review 164 (2024-10-14 - Rating: 5)
Excellent work, provided details at each step of the process, completed the emergency repair very quickly, very satisfied with this service and Dillon did a great job.

Review 165 (2024-08-29 - Rating: 5)
He was absolutely wonderful. I wish all companys I hire to do a job were as great as him. He should get a raise

Review 166 (2024-10-12 - Rating: 5)
Andrew did a spectacular job, and he was efficient and great to talk with. Certainly better than just 5 stars. 😎

Review 167 (2024-08-02 - Rating: 5)
Arrived promptly at time I was told. Was able to diagnose and resolve issues very quickly. Great explanations on what he was doing and why! Excellent job!!

Review 168 (2024-10-16 - Rating: 5)
Nick and Brett were wonderful! Quick and to the point. Got the job done very fast. Was very professional as well. Highly recommend

Review 169 (2024-08-20 - Rating: 5)
My job was a struggle but Jake did a great job. Very kind and patient with all the issues going on. Will recommend you to anyone that I can!!

Review 170 (2024-07-29 - Rating: 5)
Fast response time with great service and options without upselling. Brandon was professional friendly and kept me informed on everything.

Review 171 (2024-10-16 - Rating: 5)
Sawyer was terrific-very professional and knowledgeable- extremely thorough and patient with our requests and questions. Top tier service!

Review 172 (2024-09-06 - Rating: 5)
Great experience all around. Timing, communication, and service were all fantastic. Jeff was very knowledgeable, helpful and thorough!

Review 173 (2024-07-25 - Rating: 5)
Did an amazing job! Very punctually, explained everything that was going on and showed me on a camera just how clogged my pipes were . And also showed me after how clean they are. Very impressed and would difinately refer Hero plumbing to anyone that has plumbing needs!!!

Review 174 (2024-07-22 - Rating: 5)
Scott was great to work with and was able to pin point the electrical issue we had. He also advised us on additional issues he saw while troubleshooting our problem and also explained everything in detail!

Review 175 (2024-06-27 - Rating: 5)
Big customer service person - Andy the technician was awesome! Answered every question I had and then I called to schedule the appt the girl who answered the phone was great and the girl who called to let me know Andy was on his was was super nice too. I’d definitely use Hero again!

Review 176 (2024-09-29 - Rating: 5)
Ryan was very thorough, helped with options, and provided lots of Technical information, which help me quite a bit understand my HVAC system and how it works and should work properly.

Review 177 (2024-10-21 - Rating: 5)
Will was very professional and friendly. He was prompt and did a great job!

Review 178 (2024-04-10 - Rating: 5)
Marcus was thorough in explaining what he was doing and why. He was friendly. He explained optional services and services I would need in the next few years. I signed up for their very reasonable service plan. After years of working with several other HVAC companies, I feel like I may have finally come across one that provides value with quality customer service.

Review 179 (2024-10-18 - Rating: 5)
Matt provided expert service. Was able to determine the problem right away. He was very friendly & provided honest feedback.

Review 180 (2024-08-02 - Rating: 5)
Service tech; ( Dwight ) Honest, Professional, Thorough.I could not afford the air conditioning repair at this time. ☹️Yet you couldnt ask for a more straightforward technician and honest. Great Service!

Review 181 (2024-10-15 - Rating: 5)
Technician was very friendly and thorough. He took his time to find all the issues and resolved them. My AC is working fine.

Review 182 (2024-07-03 - Rating: 5)
I am so thankful to Jeff who came to assess the water leak under my kitchen sink. He determined I needed a more powerful motor on my garbage disposal based on my usage. He did it neatly and efficiently. I am so thankful because its the day before the holiday of Independence Day.

Review 183 (2024-07-14 - Rating: 5)
I’m so glad Scott was sent out to help me with my new AC/heatpump system. He was able to explain how the system works so clearly that I have a much better idea of what the settings mean and how to correctly run the system. Scott was so patient and friendly that I felt I could ask any questions. Thank you Scott!Whenever I have installers from Hero, I know things will be done correctly. Tye’s work was no exception. He and Patrick were obviously experienced and knowledgeable. They were both very respectful of my property. Once the installation was done, I was informed about use, maintenance and had all my questions answered. This is exactly why I stick with Hero. I know I can trust them to do a job right and take of any concerns I might have afterwards. Thank you Tye and Patrick.Dwight was extremely professional, knowledgeable and helpful. He explained everything to me in detail, which is what I requested, and made sure I knew all the options to resolve my AC issue. I trust Hero a lot and have been a customer since their Uptown days. Dwight is a good example of why I go to Hero whenever I have HVAC or plumbing problems. Just super.

Review 184 (2024-09-04 - Rating: 5)
Great service, he went above and beyond with explaining everything and recommendations. He was awesome to work with and the repair was very quick.

Review 185 (2024-09-09 - Rating: 5)
Sean was very professional, knowledgeable, and explained in detail what the repair would entail. Great guy!- Holly

Review 186 (2024-08-28 - Rating: 5)
Travis did a great job. Helped us out as best he could and was very knowledgeable.

Review 187 (2024-09-30 - Rating: 5)
We just received a quote from Gage. We are looking forward to working with him. He was considerate and the price was reasonable for the amount of work getting done.

Review 188 (2024-07-12 - Rating: 5)
Jake was easy to understand, very informative and did very thorough job. I definitely will contact Hero and request Jake whenever I need any electrical work done!

Review 189 (2024-10-28 - Rating: 5)
6 Star service and he tested my water and gave me suggestions as to proper maintainence of my water heater. And same day service! Excellent experience. 6 Stars 😀

Review 190 (2024-10-29 - Rating: 5)
Neal explained everything well. He’s courteous and tidy. No more puddle on the floor, he did a great job!

Review 191 (2024-06-17 - Rating: 5)
Brady took his time carefully explaining everything to me, which is super helpful as a new homeowner. He also carefully explained the options so that I could make an educated decision and did not push for anything in particular. I greatly appreciate the assistance and would recommend to friends and family!

Review 192 (2024-07-16 - Rating: 5)
David Nelsestuen showed up on schedule, diagnosed the problem with my floor drain, gave me an estimate, and quickly fixed the problem. He was courteous, cleaned up thoroughly after the work, and explained exactly what he had done. I highly recommend Hero Home Services and their technician, David Nelsestuen.