Titan Heating & Cooling (formerly Feldman Heating)

Located in Rochester, New York

Address: 1776 E Main St, Rochester, NY 14609, United States

Phone: +1 585-288-2050

Rating: 4.9

Services

Online estimates
On-site services
Wheelchair-accessible car park
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-30 - Rating: 5)
I lost heat in the middle of the night on Thanksgiving. The next morning many places were closed or short staffed due to the holiday week. Titan was able to send someone out within an hour of my call. Cody came out and was able to get my heat back on in a timely manner. The pricing was very reasonable. Cody was so friendly and polite! I will definitely use their services in the future!

Review 2 (2024-12-12 - Rating: 5)
Came earlier than expected, job was done in a timely manner and Cody was very courteous and thorough. Also, need to commend the secretary who answers the phone. She was very helpful and personable. Will recommend and do business with them again.

Review 3 (2025-01-02 - Rating: 5)
I couldnt be more pleased. Our installers found money that my husband had hidden in a cold air vent and immediately brought it to my attention. Their work was stellar and top notch. Thank you Titan Heating and Cooling.

Review 4 (2024-12-24 - Rating: 5)
I am totally happy with the great service you provided. My furnace quit in the middle of the night. I called in the morning (on a Sunday) after I discovered the problem. A Service tech came that same morning and evaluated the problem. Unfortunately, a part that was needed was unavailable until Monday, but I was kept informed about the progress being made and later was called to tell me that the part had been located and that a repairman was on the way. The heating problem was solved that Monday immediately upon his arrival. Thanks again!

Review 5 (2024-06-07 - Rating: 5)
It was time to upgrade our central air system. I had many questions about the different options in todays market. Titan Heating & Cooling answered all my questions and I ultimately decided to upgrade to a heat pump system that would work in combination with my existing gas furnace. On the day of the installation, 2 installers showed up on time. They were extremely professional and worked diligently throughout the day. Once the installation was complete, they showed me their work, explained how the system worked and how to connect the thermostat to an app. I really appreciate all the extra work they did to cleaned up the previous central air installation and tied everything in with their heat pump installation. This left a nice clean installation. When they left it was like they werent even there, because they cleaned up thoroughly. I will definitely be recommending and calling Titan Heating & Cooling back for my HVAC needs.

Review 6 (2024-11-15 - Rating: 5)
Great company to work with! All of the guys were professional, knowledgeable, respectful, personable, and friendly. They took care to cover the floors. Also took care handling the equipment (furnace & AC), making sure not to mark up our walls, and they cleaned up after themselves. Any questions I had were answered to my understanding and satisfaction. I would recommend Titan Heating and Cooling to anyone needing HAVAC services.

Review 7 (2024-12-12 - Rating: 5)
Our scheduling for general maintenance was done via email and went well. The technician (Dan) who did the work called ahead and did the work needed. He communicated that our system is working well and handled the billing. Overall good experience.

Review 8 (2025-01-02 - Rating: 5)
Thank you, Cody, for a job well done. You were knowledgeable, professional, and polite. We appreciate your service.Happy New Year!

Review 9 (2024-11-08 - Rating: 5)
Cody came to provide annual service for our boiler system. He was on-time, professional and fixed a couple other issues that were needing attention. Overall was great experience and would recommend Titan and Cody.

Review 10 (2024-10-22 - Rating: 5)
We love working with Titan (Feldmans)! They have been servicing our HVAC for the last few years and when it came time to replace the AC it was a natural choice. The team is upfront with pricing and really listens to what you want/need without steamrolling you into what they think you should get. We appreciate the updates on when to expect them and have awesome experiences with all the technicians!

Review 11 (2024-12-06 - Rating: 5)
This was our send service call with Dan Titans technician. He was on time, polite, knowledgeable and took his time to explain things. It was a pleasure to have him in our home and do business with Titan again.

Review 12 (2024-10-02 - Rating: 5)
Sales consultation was informative, and he listened to our problem before recommending a solution. Installation was very professional and friendly. The companys preventive maintenance commitment, I think, sets them apart. Very much appreciate their service and team.

Review 13 (2024-12-31 - Rating: 5)
Edit: Another great Job by Titan!Titan installed a Laars Combi boiler/hot water system for us. We lost hot water 5 days before Christmas. Since our boiler was 45 years old we opted for the Combi to replace our tankless water heater and boiler. It was a big job split into 2 days. Titan made sure we had hot water for Christmas and hooked up the boiler a week later reducing any possible risk of being without heat during the cold snap right before Christmas. All is connected now and were looking forward to using a much more efficient system and reduced energy bills. Great work by the Titan crew!!!!-------------------------------------Titans Technicians installed a new bath fan for us. It was a difficult situation with the old one being a discontinued model with unusual dimensions. The attic space is also very tight, but they worked well together to run additional wiring and get the job done as efficiently as possible. They cleaned up well and were very pleasant and professional. I highly recommend Titan!

Review 14 (2025-01-02 - Rating: 5)
Yearly furnace evaluation and tuneup. Sam was excellent, reviewing the state of the system. He corrected blockage in the humidifier water line.

Review 15 (2025-01-06 - Rating: 5)
Excellent service: prompt, polite, knowledgeable, straightforward. A pleasure to work with Titans employees - from office staff to technicians.

Review 16 (2025-01-07 - Rating: 5)
Kevin and Steve arrived on time and worked efficiently to relocate 6 feet of hydronic baseboard heat and add 3 new baseboard units to our new addition. I highly recommend Titan!

Review 17 (2024-12-18 - Rating: 5)
We trust and appreciate you folks!Cody is awesome!As was Sue on the phone!Thank you very much.Love the new logo.Cheers!

Review 18 (2024-12-04 - Rating: 5)
Aaron came in and introduced himself answered all my questions and went to work cleaning my furnace. He has a great personality and knows his business. I will call for him again in the spring to cleaning my air conditioner.

Review 19 (2024-12-17 - Rating: 5)
Great service! arrived on time, serviced the furnace and humidifier efficiently. Sam was very knowledgeable and I would recommend there company to anyone looking for a heating and cooling company.

Review 20 (2024-11-12 - Rating: 5)
Dan arrived on time and did an excellent job on my boiler. A potential issue and followed up later with an estimate for completing the work. I highly recommend Titan heating and cooling

Review 21 (2024-12-31 - Rating: 5)
Technician was very knowledgeable, very nice to work with and was very helpful, explaining things. Would recommend their services

Review 22 (2024-10-18 - Rating: 5)
The service technician was prompt, courteous, efficient, and extremely knowledgeable. Our current warranty was explained to us and our options were delineated.

Review 23 (2024-12-02 - Rating: 5)
Titan was timely in their response. Cody was a pleasant and professional service guy. He was thorough and explained clearly the work he did for us.

Review 24 (2024-11-13 - Rating: 5)
Cody was knowledgeable and very thorough. He is friendly and easy to talk to. Thank you for a job well done!

Review 25 (2024-12-02 - Rating: 5)
Extremely helpful in an emergency situation! Honest evaluation, fair pricing, and efficient technicians. Excellent follow through and customer service.

Review 26 (2024-10-18 - Rating: 5)
We have a very complicated 6 zone system and 2 zones were not performing. Our Techs spent three hours making needed repairs and left with all zones back to normal. Thanks for speedy and expert service!

Review 27 (2024-11-20 - Rating: 5)
Sam came to check on our Heil heat pump because it was taking 3 hours for the house to come to our preferred daytime temperature, and then wasn’t maintaining it. We also were getting a message that we needed to replace the battery, which was surprising because we just got the heat pump 3 months ago.He changed the four batteries for us, saying the ones from the factory might have been duds. Then he checked our pre-existing furnace and found, to our great embarrassment, that the filter was totally clogged. He changed it, and that solved the problem. The house now heats rapidly in the morning and maintains the heat. We are very comfortable, and have marked in our calendar to change the filter every 3 months.Sam couldn’t have been nicer or more professional. He was attentive and respectful, and diagnosed the problem immediately. He took the time to answer whatever questions we had. It’s a pleasure doing business with Titan.

Review 28 (2024-08-20 - Rating: 5)
Text with updates on arrival time, they arrived with in 3 min of scheduled time, prompt courteous. They performed all work as described in the sales presentation at our request. They cleaned up during and after the installation of the new unit, They removed all traces of the old system. The unit is extremely quiet. the old unit was quiet but the new one is even quieter.

Review 29 (2024-12-04 - Rating: 5)
Sam is a wonderful technician. He came to install a new filter on the furnace. I mentioned a minor problem with the heat pump and he managed to diagnose and fix the problem.

Review 30 (2024-11-06 - Rating: 5)
Titan was the right selection for HVAC equipment and installation. I purchased a high efficiency furnace to replace my 40 year old furnace at a very inexpensive price compared to other manufacturer brands and dealers. Their workmanship was excellent paying attention to every little detail. They placed carpets down to protect my floors and did an incredible nice job neatly retrofitting replacement furnace and air filter. Furnace is working great and can hardly hear it when it’s running.

Review 31 (2024-12-27 - Rating: 5)
Had an issue with Steam boiler day after Christmas, they sent Sam out and he was a home run. Amazing service, Sam is the man....

Review 32 (2024-11-18 - Rating: 5)
We purchased our home 2 years ago and this was the first year we had our furnace cleaned. Cody was great and provided us with a lot of information.

Review 33 (2024-11-07 - Rating: 5)
Travis came and serviced my 1 year old new builder installed furnace. He found two setting that were incorrect and improved the efficiency of the furnace.

Review 34 (2024-09-03 - Rating: 5)
In an instant, I had my hot water tank installed, knowing that the existing tank was on its last legs as of last Fall. The professionalism and overall quality of the service provided by the Titan crew was unparalleled. I highly recommend Titan Heating and Cooling, formerly Feldman.

Review 35 (2024-07-18 - Rating: 5)
Technician and apprentice were here for my annual air and heating check.As usual, they were polite, clean, and took care of everything! I have been using Feldman (Titan) for years and have always been very pleased with them.

Review 36 (2024-01-10 - Rating: 5)
Sam worked hard and was very helpful and made sure things all worked before he leftI appreciated how he told us what the problem wasAnd the options on the the repairI recommend Feldman and have used them for many years as the sticker on the heater shows

Review 37 (2024-05-15 - Rating: 5)
Im very pleased with the services I received from Feldman H&C. The sales rep. never tried to oversell, and correctly sized the central air system for my home. The install technicians were prompt, courteous, and neat. When I needed emergency service the previous fall, they responded within an hour.

Review 38 (2024-11-14 - Rating: 5)
Best HVAC team in the ROC. Prompt and courteous communications. Literally diagnosed my problem with a phone call and a picture sent over messenger. Had a solution in place the next day.

Review 39 (2024-07-16 - Rating: 5)
I was very impressed with the fast service- called at 8AM and they were here by 10. Technician figured out the issue quickly.Due to a huge storm we were without hot water. It is so nice to know that when you call they show up!!! Thanks for your outstanding service.

Review 40 (2024-12-17 - Rating: 5)
They were very professional, courteous and helpful with the installation of my furnace and a/c units. Would definitely recommend them to everyone.

Review 41 (2024-12-05 - Rating: 5)
Titan Heating & Cooling service was on time .Their service people Sam and Dan were very professional. They explained what they were doing and why. I was very satisfied with the total service visit. .

Review 42 (2024-12-23 - Rating: 5)
Technician arrived as scheduled, worked quickly and efficiently and answered any questions I had. Courteous and efficient service.

Review 43 (2024-06-14 - Rating: 5)
Drew came out to service my furnace as well as my air conditioning unit.He explained everything he was doing as well as showed me! He gave recommendations as well. He was polite and respectful and I would definitely recommend Feldman Heating and Cooling for your furnace and air conditioning needs!I will definitely use them again!

Review 44 (2024-10-26 - Rating: 4)
He was friendly, and knowledgeable. He explained everything to me about my furnace. I need a new one, looking for a solution. I will be cold for awhile 😌

Review 45 (2024-07-11 - Rating: 5)
You know what I love these days. In these days where the consumer is always getting let down by businesses we use everyday. In these times when your money doesnt seem to go as far as it did pre covid. Its nice to finally spend hard earned money on a company and service definitely needed this summer. My wife and I planned on having to spend way more than we did. With the money saved we can do another project needed to be done in our home. I want to thank the technicians Sam and his partner (sorry your name escapes me) and the whole Titan team for their quick knowledgeable service. Titan will definitely be getting our business from now on. I would recommend anyone needing these types services call Titan heating & cooling.

Review 46 (2024-08-27 - Rating: 5)
We are very happy with the service we received...The repair man explained everything to us....he made sure we were happy with everything...I will not hesitate to call you again if we need anything...Thank you

Review 47 (2024-01-09 - Rating: 5)
Exceptional service. Great care when assessing what was needed for our home. Coached me away from a solution that would have cost a lot more than what we needed. From repair service, sales to install, this is the best service yet we’ve met in Rochester. Excellent warranties and high quality installation. Friendly and knowledgeable.With our new furnace, we got the best sleep ever the first night. It’s quiet, efficient and brings a ton of peace of mind knowing it’s done the right way!

Review 48 (2024-10-10 - Rating: 5)
The staff keep you informed as to when they will arrive. The work is done well and site cleanup is acceptable. The time required was less than anticipated.

Review 49 (2024-09-30 - Rating: 5)
Friends referred us to Titan. From start to finish they answered our questions, suggested the right product, and were very professional from start to finish. Felt very confident having them in our home!

Review 50 (2024-11-05 - Rating: 5)
Cody has been great… I feel confidence in his knowledge, and he is profoundly pleasant and professional. Thank you!

Review 51 (2024-11-28 - Rating: 5)
We have Titan clean & check our furnace once a year. They always do the job in a timely & professional manner.

Review 52 (2024-11-11 - Rating: 5)
Steven was great! He was really nice, polite and efficient! Thanks so much.

Review 53 (2025-01-04 - Rating: 5)
Very quick response to a heating problem on a cold morning over the holiday week. Thanks to Sam for his professionalism.

Review 54 (2024-06-03 - Rating: 5)
Im very pleased with the new system and have had no issues. The company reached out to let me know it was time for my 1-year follow-up appointment since the installation. The service contact arrived on time, was very polite, professional, got right to work, completed his service call and also answered my questions. I like all of the above about this business.

Review 55 (2024-04-30 - Rating: 5)
Feldman performed a warranty repair on my AC, then recently had the AC annual service performed. Technicians were timely, pleasant, thorough and communicated well. Properly notified when on their way. Office staff is pleasant and organized. Pricing is competitive and reasonable - used a promotion for $50 off annual service. Will consider for other work in the future.

Review 56 (2024-12-12 - Rating: 5)
Gerry and his crew were great to work with. Experienced and customer focused!

Review 57 (2024-10-21 - Rating: 5)
The service was excellent, efficient , and effective. Cody was not only knowledgeable but also courteous , and respectful. Keep it up!

Review 58 (2024-12-24 - Rating: 5)
Excellent communication and quick response time. I cannot thank Sam enough for getting our furnace up and running smoothly.

Review 59 (2024-12-06 - Rating: 5)
These guys take care of things quickly and efficiently. There was a slight issue with recent work, but they returned and made the necessary adjustments at no charge. I am happy with the service.

Review 60 (2024-09-16 - Rating: 5)
Cody was professional, knowledgeable and very friendly. He explained what was wrong and how he was going to fix the problem. Great guy!!

Review 61 (2024-06-09 - Rating: 5)
Called to get someone to take a look at my AC unit, that stopped working the night before. Had someone available the same day. Guy came out & fixed it. Im so thankful. Great and fast service.

Review 62 (2024-11-13 - Rating: 5)
Dan of Titan Heating and Cooling came within the window provided. He was great at explaining what he was doing and why. He was efficient and pleasant. The job was well done and very affordable.

Review 63 (2024-12-08 - Rating: 5)
I just had yearly maintenance service on my furnace. The technician came on time, did a very competent job, answered all of my questions and treated me with respect. Thank you very much!

Review 64 (2024-10-17 - Rating: 5)
Very clean, professional install of my new Amana furnace and Amana Air Conditioner. Kevin & Adam did a great job. Their attention to detail is very good. At the end of the day, everything was cleaned up, put in place and the new units were working great. Gerry (the sales manager) was very helpful and informative when I was obtaining a quote. He was very responsive to follow up questions that I had. Am looking forward to having my new units serviced by them.I would definitely recommend Titan Heating & Cooling for your HVAC needs.

Review 65 (2024-07-31 - Rating: 5)
Excellent service. Showed up on time and was very professional and thorough. Upon completing the work they cleaned everything up and left the place better than they found it.

Review 66 (2024-11-18 - Rating: 5)
HVAC tech Steven was on time, professional and explained everything he did. Provided us a quote for a small repair that is needed.

Review 67 (2024-01-19 - Rating: 5)
Drew was thorough, explained everything that he did, recommended some suggestions. And I feel very comfortable.With his recommendations and trust everything that he said. I would also like to add that the following week a new furnace was installed and the two techs did a wonderful job of installing it. They were very knowledgeable, explained things as they went along, very neat, and cleaned up everything as if they were not there. I would highly recommend Feldman Heating and Cooling for your heating and cooling needs.

Review 68 (2024-02-20 - Rating: 5)
First time working with Feldman H&C. Sam was a great ambassador for the company. I really appreciate that they are located in Rochester. Talked / walked me through every aspect of service. Very insightful and I genuinely felt like he our best interest in mind as the visit / transaction took shape. Will recommend.

Review 69 (2024-10-12 - Rating: 5)
Great service - Cody was polite, respectful and courteous. Advised me of the problem and recommended fix. Finished the fix very quickly. Thanks also to Titan scheduling for squeezing us into their repair schedule as we had no heat.Thanks Titan

Review 70 (2024-08-06 - Rating: 5)
I had a water leak from my furnace. Called at 9am, tech was here by 10am, problem solved by 11am. Nice work Adam!

Review 71 (2024-11-18 - Rating: 5)
Great place to work with very knowledgeable and affordable. Definitely will use them for everything in my home

Review 72 (2024-05-13 - Rating: 5)
We have been using Feldman Heating & Cooling Inc for our HVAC needs for the past few years. They are outstanding! From the appointment setting right through to the end of the service, they communicate extremely well and have been able to help us keep our furnace and air conditioning unit functioning well. I love that they take pictures to share with us at the end of the appointment and also share ways for us to save money through rebates etc. We will continue to use Feldman for years to come.

Review 73 (2023-11-09 - Rating: 5)
The team that came to install my new furnace, which I had ordered with them just 2 days prior, (crazy good timing and had one instock) was phenomenal. They were very professional, answered all my questions, and they did great work. Once they were finished they cleaned everything up and my space was as it was before the work was done.As someone that has worked in the service/ install business I could not have asked for better performance. Great work!

Review 74 (2024-04-09 - Rating: 5)
Aaron did a great job getting our central air ready for summer. It was super easy to set up an appointment. Aaron arrived promptly during the arranged time frame. Thank you!

Review 75 (2024-10-23 - Rating: 5)
Gerry at Feldman came out for a walk-thru and to discuss our furnace and A/C replacement. He was on time and we received the quote the next day. After receiving a few other quotes we choose Feldman mostly for the impression that I got during the quote walk-through. To top it off, Feldman was also a few hundred dollars lower than the other quote for an identical system.The project started on time but unfortunately ran to a second day (it happens). We didnt have heat but it didnt get cold enough to bother us at all (stayed in the mid-60s inside). The workmen were very respectful of property and obliged my questions and suggestions. There was a delay with the installer arriving the second day but everything was completed in a satisfactory fashion and seems to be working well.My only concern personally was the extensive use of unsightly caulk on joints and seams rather than proper fitting. This is not a show-stopper by any means! Its just an HVAC system and will never be seen by anyone but myself, my wife and any future homeowner. But, I worked 40+ years in building design and construction so Im somewhat picky when it comes to workmanship. Thats just me though.Overall I would highly recommend Feldman to anyone looking to replace or upgrade their HVAC system!Update 10/23/24: had Titan (formerly Feldman) do my annual inspection and cleaning today. Easy to schedule, excellent communication beforehand with quote, info, reminders and status updates. Technician was prompt, efficient and thorough. Easy peasy!!! Highly recommend Titan Heating & Cooling.

Review 76 (2024-01-12 - Rating: 5)
We had to call when our furnace stopped working in the middle of the night in January. Rosalie was very quick and friendly getting us on the schedule for early that afternoon and they even showed up a little early. Cody was able to get everything fixed right when the parts came in for us. He was knowledgeable and friendly and we really appreciated him! Thanks Feldman, well be calling for our next maintenance.

Review 77 (2024-03-04 - Rating: 5)
Feldman was great. We bought our furnace from them, and when problems came up they not only fixed the obvious gas leak, they used our warranty to replace parts in our furnace. The end result was everything was fixed correctly for a reasonable price. Cody, our technician was also terrific. No one wants to deal with this kind of thing, but at least it was a good experience .

Review 78 (2024-11-14 - Rating: 5)
Steve was prompt , explained what was done and the status of the furnace after all the checks, highly recommend.

Review 79 (2024-11-18 - Rating: 5)
We have been working with Feldman for many years. They are a very reliable company. Their friendly staff is always available and have proven themselves to be extremely competent and accommodating to our needs. I highly recommend them.

Review 80 (2024-06-16 - Rating: 5)
We were very satisfied with everything involved in our job. The job was scheduled in a timely manner , the crew did a great job and our system works great.

Review 81 (2024-10-17 - Rating: 5)
Aaron was great. Fast and efficient. Any company would be lucky to have him

Review 82 (2025-01-08 - Rating: 5)
Tech Aaron arrived today and understood what the problem was after I explained what was happening. He did a lot of testing and found out from the original install the furnace was not wired correctly. Aaron explain to me the controller was correct running water but furnace blower was not engaged, he rewired and the furnace is properly running now. Thank you Aaron and Titan heating. Peter Tagliente

Review 83 (2023-06-30 - Rating: 5)
Awesome job by installers. Kind, professional and helped us understand our new system once installed. Very pleased and definitely a recommendation to our community. One thing I would advise at day of quote is for you take under consideration to ask if repairs to walls are needed. Not a major issue but our new units were smaller and we will have to have someone repair. Besides that, we greatly appreciate your time and service.

Review 84 (2023-12-01 - Rating: 5)
Feldman is a great company with excellent employees. We have worked with them for three services, most recently getting a new hybrid hot water heater installed. It has always been easy and quick to get on the schedule and we have been able to depend on credible advice and input on how to approach a job from the sales team.The installing team advised on a better placement of the water heater next to our furnace to allow better ingress/egress in our basement and the unit is also dehumidifying. So far, we have been very happy with our purchase.We are very grateful to have the relationship with Feldman for all of our heating and cooling needs going forward!

Review 85 (2024-06-18 - Rating: 5)
Very happy with the service technician and the service I received today. He was friendly, courteous and knowledgeable, he took time to explain everything and was very respectful of my home. I hope I get the same tech every time!

Review 86 (2024-11-20 - Rating: 5)
Timely and professional! Explained to me what he was going to do and when finished, he filled me in what he did and how well my furnace was running.

Review 87 (2024-12-03 - Rating: 5)
I would definitely recommend Titans for the quality work they did. Very professional and personable as well. Dan also retaped my dryer vent and he was very infomative about the system as well. Thank you! Colleen

Review 88 (2024-11-19 - Rating: 5)
Last year it was a spring clean on 24 y/o A/C unit with capacitor out of range. Andrew was kind, courteous, and professional. He did not try to sell us on a full replacement but rather he recommended capacitor replacement to extend life of compressor.We rolled the dice on capacitor replacement, but the compressor eventually gave up the ghost. Feldman installed new AC unit for us at a reasonable price including a 10 year no cost Maintenace plan. Very professional start to finish. Couldnt be happier with the service!Since Feldman was rebranded to Titan, we hopped on their annual maintenance plan for all of our HVAC equipment. Had Cody out for a Fall Furnace clean and he recommended a part that could prolong the life of the blower as it was a bit out of tolerance but this time we passed on the part as our furnace is 25 years old.Top notch experience working with this company and we picked up some nice swag along the way too!I highly recommend Titan for all of your residential HVAC needs!

Review 89 (2025-01-03 - Rating: 5)
The technicians showed up on time, were very professional, and did an outstanding job installing the new furnace.

Review 90 (2024-05-16 - Rating: 5)
Drew came on time, did what was needed, explained things I asked and was polite the entire time. I am happy with Feldman and have been since I first started doing business with them 12 or 13 years ago

Review 91 (2024-01-24 - Rating: 5)
Travis and Nate went above and beyond during my furnace replacement yesterday. They were thorough, courteous, communicative, and professional. They left my home better than they found it. As a meticulous home owner, I greatly appreciated that. I look forward to hiring Feldman for my heating and cooling needs in the future. Thank you so much!!

Review 92 (2024-06-27 - Rating: 5)
Our leaking coil was a bear to get out of our a/c unit because of an addition that was built so close to the furnace - but Drew kept at it and did the impossible! He’s a hard worker who found the leak within minutes when the other company couldn’t. We are looking forward to Titan and Drew servicing our HVAC for many years to come.

Review 93 (2023-08-30 - Rating: 5)
The scheduler was professional and organized while also being personable. She quickly found an appointment that was good for me.I received a text prior to the arrival of the technician with a name and the technician was right on time. The technician was competent, thorough and informative. I appreciated having a woman in a field that has been traditionally only male.I have always had excellent service from Feldmans and today was equally excellent.Thanks!

Review 94 (2024-03-18 - Rating: 5)
Excellent, competent, easy to deal with and friendly service by Sam, a technician from Feldman Heating. Very easy to schedule an appointment, convenient text and email communication, and a visit within time frame as promised. Thank You for the great service!

Review 95 (2024-09-18 - Rating: 5)
The quick and responsive service, along with providing options for repair or replacement of our old A/C was quick and detailed.

Review 96 (2024-10-02 - Rating: 5)
One of the most professional experiences I’ve ever had from a company! Thank you very much!

Review 97 (2024-01-17 - Rating: 5)
Kevin and Nate were very professional. They worked quickly but carefully. At the end of the job they discovered a minor issue with a small amount of gas leaking. They repaired this issue and made sure this was completely taken care of. I have no problem recommending Feldman to anyone.

Review 98 (2024-08-19 - Rating: 5)
Technician was skillful and kept me well informed.Did not try to oversell me.Happy with the work.

Review 99 (2023-11-14 - Rating: 5)
Feldman is second to none in service and quality. I was impressed with Sam who expertly installed the new thermostat, clearly explaining the software and maintenance of the unit. I was happy to get the military discount which further demonstrates the companys professionalism and respect for the customer. Thanks for a job well done!

Review 100 (2024-02-10 - Rating: 5)
The service technician was very helpful, informative, and so far as I can tell, did a thorough job servicing my furnace. I plan to stick with Feldman for my heating and air conditioning service needs. The office staff is also prompt, polite, and very responsive. Glad to be working with Feldman.

Review 101 (2024-06-26 - Rating: 5)
Tim and Kevin did an amazing job. The quality of the job they did is off the charts. Every detail of the install looks great. They both were very courteous and answered all my questions patiently and informatively. They cleaned up after they were done and the area around my furnace looks better than when they got here. I am beyond pleased and will recommend Feldman to any and everyone.

Review 102 (2024-12-12 - Rating: 5)
Wonderful service! Very kind, efficient and polite! We are very grateful!

Review 103 (2024-11-22 - Rating: 5)
Tech arrived promptly, gathered my info about the problem, investigated thoroughly, did minor maintenance, instructed me what to do if problem recurs. Friendly, efficient, informative. Consistent with prior personnel and service from this firm. Good value.January 2024: Purchased hybrid heat pump/electrical water heater to replace aged existing gas unit. Tech promptly arranged site visit to evaluate options and site specifics, provided estimates. Installers arrived on time, worked productively, neatly, and professionally. October 2024. Hybrid unit not functioning. Titan tech arrived promptly, diagnosed software or compressor problem; recommended warranty replacement of unit per same recommendation of original supplier, State Water Heaters. Replacement performed promptly and neatly, at no cost for heater but charge per labor. At my challenge of labor charge being made under the warranty (see EWH Residential Electric Warranty, page 2, Paragraph 1 Service and Labor Responsibility), Titan H&C owner wrote to manufacture requesting reimbursement to me of labor charge. State Water Heaters declined, Titan again requested reimbursement; no resolution as of late Nov. 2024.November 2024: Furnace maintenance. Prompt, professional, neat.

Review 104 (2023-10-10 - Rating: 5)
Rachel was very professional and respectful, entering my home with a smile and shoe covers which I greatly appreciated as I recently had new floors installed. Rachel provided a clear explanation about what she’d be doing, potential causes of the leak I was experiencing, and what steps she’d be taking to validate the root cause. Rachel kept me informed along the way and not only explained the cause of the leak but she also showed me what was causing it with pictures that she took. These actions gained my trust and established confidence in Rachel. She obtained my alignment and approval for the repair and from what I can tell so far, Rachel did a nice job. Rachel left the area around my unit exactly how she found it. I realize the things that I mentioned may be expected, however, they are qualities not always executed by service providers with the level of respect, detail, and customer focus that Rachel did. Outstanding service Rachel!

Review 105 (2024-05-21 - Rating: 5)
Sam did a great job, diagnosing a short in a wire in the wall and replacing it to restore AC function. He was able to come same day, which was great given the very hot weather today.

Review 106 (2024-06-24 - Rating: 5)
Always a pleasure to have the team working. Professional quality job. Courteous and once they’re done, spotless cleanup.

Review 107 (2023-05-04 - Rating: 5)
Our experience with Feldman was excellent. Russell and Chris did an amazing job.They were professional, knowledgeable and had great rapport with my wife and I. I highly recommend this company and these two techs for an all around thorough and great experience. 5 stars all the way!

Review 108 (2024-01-29 - Rating: 5)
I had an excellent experience with Cody who came to repair my hot water heater after a flood. He was knowledgeable, efficient and polite. The chargers were reasonable. I am looking forwar to having Feldman do my furnace inspection.

Review 109 (2024-12-09 - Rating: 5)
Cody was truly fantastic! Friendly, professional and straight forward! I just purchased a new home and wanted to make sure everything was good and Cody did a great job informing me of things to be mindful of come summer and general maintenance. Will be using them again!

Review 110 (2024-07-24 - Rating: 5)
Terrific service from the team who worked for us as we have expeinece dfor years with Feldman. thank you!

Review 111 (2024-09-27 - Rating: 5)
Service man Aaron was timely & answered all my questions. And Service manager Spencer addressed my issues. I am a satisfied customer!!

Review 112 (2024-12-07 - Rating: 5)
Service Tec. (Aaron) was very professional and efficient. He answered all my questions and explained the functioning of our unit. Will definitely continue to use Feldman for our future heating and A/C needs.

Review 113 (2024-12-12 - Rating: 5)
We have been pleased with Titan Heating & Cooling (formerly Feldman Heating) for 30+ years. I think their prices are a high, but so is their quality. They are available, reliable, professional, and have stood behind their work.

Review 114 (2024-10-15 - Rating: 5)
Excellent Customer Service and home services are top notch! I would highly recommend this company without hesitation!

Review 115 (2023-10-26 - Rating: 5)
We had a new water heater installed. The person who installed it was polite, knowledgeable, clean, and efficient. The installation was smooth and relatively quick. I dont necessarily know whether the price was the best because its hard to shop around when you need a new water heater quickly, but all the other aspects of the purchase and installation was well done.

Review 116 (2024-04-25 - Rating: 5)
My water heater broke on a Monday afternoon and a new one was installed on the following Thursday. Excellent service, educated employees and a spectacular finished product. Highly recommended!

Review 117 (2023-12-20 - Rating: 5)
Sam arrived on time and was very polite. He performed a thorough inspection of my gas heating system and was able to address any questions that I had. Thanks for a great job!

Review 118 (2023-09-26 - Rating: 5)
After a phone call this morning for my intermittent furnace, a technician was dispatched and arrived a couple hours later. Rachel was fantastic and got the furnace running reliably. Fair honest service at a fair and honest price. I’m thoroughly satisfied and will use them in the future.

Review 119 (2024-01-31 - Rating: 5)
After being scammed by a few fly by nights I decided to do a google search. I’m so glad I did. Feldman Hearing and cooling did an amazing job installing my new furnace and repairing shotty ductwork.. The installers were a wonderful group of young men and they played all the old songs that I remember when I was a kid! They also sang amazingly themselves…lol… The field service person was very easy to talk to and I believe the work was at a very reasonable price. Even got a senior discount. Promptlyneetuened emails and prompt on the job. A big plus for me was that they first put down a large slop rug AND wore those contractor shoes to prevent scuff marks and dirt from entering my home I would HIGHLY and only recommend this company for your heating and cooling needs. Looking forward to having them service my central air come summer! Great job guys!

Review 120 (2024-04-12 - Rating: 5)
Drew from Feldman did an excellent job. He was on time. He was very professional. He communicated as the hot water tank was installed - and kept me informed. JB

Review 121 (2023-11-16 - Rating: 5)
This Company is one of the best, we had a new tankless Laars combo boiler system installed and the old ones removed. They are complete professionals and know their jobs well. They are meticulous in everything they do and our system looks amazing and have had compliments from others who have seen it. We had one issue with it and called them back and within minutes it was taken care of. We could not be more happy with the gang at Feldman Heating and Cooling. They have taken care of our needs for years when it comes to maintenance. A big Thanks to Gerry, Chris and Kevin for taking care of our Home. You all rock here in Rochester, New York..

Review 122 (2023-05-16 - Rating: 5)
Very kind and professional. They were very respectful to our house and did a great job with the install. They made sure it was done right and did not rush off which allowed them to spot an issue with one of the components (manufacturing issue. no fault of theirs). They set it right and did a beautiful job with minimal noise (we have a newborn in the house and not once did they cause a wake up).

Review 123 (2024-02-13 - Rating: 5)
The Feldman Heating technician, Sam, who arrived to clean my furnace today was professional and knowledgeable.He patiently answered all of myquestions.I would highly recommend Sam if you are in need of a furnace cleaning or a diagnostician for your heating system.

Review 124 (2024-07-12 - Rating: 5)
Titan was extremely helpful in repairing our heat pump. They provide great customer service and technical expertise. A particular shout out to Sam. I recommend Titian highly.

Review 125 (2024-09-10 - Rating: 5)
Sam provided a thorough service to air and heating systems.Professional, knowledgeable and friendly!

Review 126 (2024-04-26 - Rating: 5)
Every person Feldman has sent to my home over the years has always been thorough, professional, friendly, offered reasonable pricing, and completed the job. Im going to stick with them.

Review 127 (2023-10-20 - Rating: 5)
They were here when they said they would be, and courteous and respectful. They were through and explained everything they were going to do. I will definitely continue to use Feldman for all my HVAC needs and any other business they get into. They bring with them a wealth of experience. The ability to build a trusting relationship with some businesses is hard to do nowadays. Feldman has my trust and I will continue to use them for all my future needs.

Review 128 (2024-01-06 - Rating: 5)
Appointment booking was easy through the site. Got the furnace maintenance done with Aaron and it was great. He is a pro, showed up on time and went through the whole process quickly.

Review 129 (2024-05-13 - Rating: 5)
I requested a morning appointment, very busy day. (ROSE) at the office was wonderful to work with me and sent Cody out promptly. He worked quickly, efficiently, and extremely friendly.

Review 130 (2024-08-28 - Rating: 5)
Fixed a/c safety wet sensor problem in 90 degree heat, responded in less than 24 hours. Sam is outstanding, highly recommend

Review 131 (2024-07-24 - Rating: 5)
The service was really great! The guy was obviously well trained, did a thorough job, and was very courteous. Better than I expected.

Review 132 (2022-12-09 - Rating: 5)
Our entire experience start to finish was fantastic. We had another company come out and provide an astronomical quote and then try to pressure and scare us into making a decision right away. Gerry with Feldman came out and provided a thorough assessment of our current set up and then worked with us to provide a hybrid solution that would meet our needs and respect our budget, vs an all or nothing, high pressure proposal. It is refreshing to see a company that still has so much heart and a commitment to exceptional customer service. They clearly value their reputation and go above and beyond to uphold it. Our technicians and team were all friendly, professional, clean and genuine. Save yourself the leg work and call Feldman!

Review 133 (2022-12-24 - Rating: 5)
Same day service! Sam was fantastic. Talked through what he was doing, which really helped me as a first time homeowner. He fixed the problem in under an hour. I’m super pleased. I was a bit surprised at my final bill, but considering the promptness and level of service, I’d say its value for money. I’ll come back and let you know how long the part lasts ;)

Review 134 (2023-12-21 - Rating: 5)
Scheduled an appt to have our system looked at for frequent cycling. Determined that the issue is with the t’stat. Adjusted a setting. Hopefully that’ll work.Tech was timely and courteous and making a courtesy appt was easy. We’ve been happy with our install by Feldman.

Review 135 (2024-12-20 - Rating: 5)
Dan from Titan stopped in today for our annual furnace maintenance. The furnace is relatively new but annual maintenance from Titan helps keep it in good shape. And helps us avoid surprises in the dead of winter.

Review 136 (2024-04-29 - Rating: 5)
Aaron did a great job. He was hard working and advised me on additional repairs that he recommended. A very professional job.

Review 137 (2023-08-21 - Rating: 5)
Super professional and polite - install was very smooth. Would do business again any time.

Review 138 (2024-07-21 - Rating: 5)
Our tech from Titan was very professional and careful. We appreciated his work.

Review 139 (2024-09-10 - Rating: 5)
We had a great experience with Titan! Our technician, Cody, arrived promptly and immediately asked for details on the issue we were experiencing. He offered suggestions as to what could be causing the problem and thoroughly explained his plan of action before starting the work. Throughout the process, he was professional and kept us informed. Overall, we’re very impressed with his expertise and customer service. We will definitely use Titan again in the future. Highly recommend.

Review 140 (2024-05-13 - Rating: 5)
Very thorough AC cleaning. Courteous, professional workers and thorough in explanation of the job done. Fair price with a $50.00 dollar discount. Thank you.

Review 141 (2024-08-14 - Rating: 5)
Our technician, Aaron , was punctual, informative, careful, and was very communicative about the work and his recommendations.Very pleased with Aaron and Titan

Review 142 (2024-11-16 - Rating: 5)
On time. Good workmanship. Good price. Will use them again

Review 143 (2024-11-09 - Rating: 5)
Excellent Service Steven was Polite and very careful of our home

Review 144 (2024-04-26 - Rating: 5)
Prompt, knowledgble. From initial call to the technicians who came quickly, the staff at Feldman were 1st class, very courteous, happy to explain, work done quickly and expertly. Very happy, and warm!

Review 145 (2023-04-21 - Rating: 5)
I used Feldman Heating and Cooling to install a new 4 zone ductless AC system for our house. Their quote was fair and inline with most of the quotes we received. They have been responsive with responding to our questions and always were on time. The work crew that came out to do the install did it over the course of 3 days. They were very friendly and professional and went above and beyond to ensure that everything was installed correctly and all the AC lines were routed neatly. They spent extra time to try and reduce the visibility of the lines as well as ensuring they drained properly. I was very appreciative of the care they took when working in the home. They lined all the floors, work areas and hallways with carpet mats to ensure that the floors did not get dirty or damaged. They were also very meticulous about cleaning up afterwards with vacuuming and dusting of the areas they worked in. Based on this I have no issue with recommending them to friends for any work that needs to be done.

Review 146 (2024-02-03 - Rating: 5)
New furnace installation was well done and it works well from the beginning. The person giving us the quote was knowledgeable and gave us a good quote. Thank you Feldman H&C.

Review 147 (2023-12-14 - Rating: 5)
As expected, Feldman came-through, providing expert service. Sam installed the thermostats for radiant floor heaters in record time, later patiently explaining software. I can’t say ‘thank you’ enough for a job well done.

Review 148 (2023-05-11 - Rating: 5)
We are thrilled after working with Feldman to get a 3-zone mini-split system to enhance energy efficiency in our home and bring ductless heating and cooling to our attic. After many difficulties with other seemingly reputable local HVAC companies like Hawn and Betlem — everything from people being unacceptably late, to making us uncomfortable emphasizing how complicated and expensive the job would be, to never even delivering an estimate, to delivering an estimate at a ridiculous price — we went with Feldman because Gerry was extremely knowledgeable and prompt with both arriving to the estimate and getting us the price for the work (a very reasonable one at that). Gerry was able to fluently describe how they would do the installations and wasnt at all phased by the complexity or nature of the job. Feldman had the best overall warranty by a mile, matching the 12-year Daikin parts warranty with a labor warranty for the same number of years; for comparison, the other estimates only had a labor warranty for 90 days, 1 or 2 years.They got us on the schedule the following week and the project took two days. The team that did the work was excellent. Kevin, Adam, Travis, and Chris were great people and very communicative throughout the job with my wife, who works from home. Special shout-out to Kevin for remembering a very small/specific request she had about the siding. The units look great and work quickly to cool the rooms in which they are installed.We will absolutely be working with Feldman again in the future for all of our HVAC needs, and we would recommend them to anyone else in the market for those services.

Review 149 (2024-11-07 - Rating: 5)
Very communicative and great service! My technician Aaron did a great job explaining options for us moving forward.

Review 150 (2023-10-11 - Rating: 5)
Service Tech (Sam) very knowledgeable and professional. Identified the problem in 10 minutes and corrected the problem. Even showed me the issue and how we can prevent it in the future (without needing to call them). Explained further details and suggested we have Tech person come each year for general maintenance and cleaning etc. (which we will do)! Great job Sam!

Review 151 (2024-05-22 - Rating: 5)
Requested annual A/C evaluation which was completed as scheduled. Drew diagnosed 2 issues with my air conditioner which he reviewed with me. He was able to correct the problems during this visit which I appreciated and an additional visit was not needed. I have been a customer for 12 years and have always been very pleased.

Review 152 (2023-06-12 - Rating: 5)
They were very professional and took great care to minimize damage to hardwood floors and carpets during the removal of 4 radiators and a boiler. They were flexible in removing additional gas lines from the house. An overall excellent experience.

Review 153 (2024-12-02 - Rating: 5)
Very professional and I would highly recommend for furnace replacement

Review 154 (2024-08-06 - Rating: 5)
Nice guys. Worked steady and polite. Area cleaned after job.

Review 155 (2024-05-23 - Rating: 5)
Sam is da man. Excellent. Whole operation is top notch. I don’t want any more problems with AC, but if I do, I know who to call…🙏

Review 156 (2024-09-17 - Rating: 5)
Drew and Cody were great. I really appreciate the quick response!

Review 157 (2023-09-23 - Rating: 5)
Sam was terrific and left no stone unturned. He was thorough in updating our furnace and accomplished a lot in a relatively short time. He was willing to answer questions about what was needed and very pleasant.

Review 158 (2022-11-23 - Rating: 5)
The team from Feldman said theyd arrive between 8-11am and they showed up right at 8 sharp! From the get-go the guys were polite and professional. They worked hard all day long and cleaned up everything at the end of the day. The new install looks great and Im looking forward to doing business with Feldman again!

Review 159 (2023-12-08 - Rating: 5)
They were very accommodating. I thought I would have to cancel the appointment because my schedule changed but they were great in working with me to make sure I was home when they arrived (so I did not need to cancel or change the appointment).

Review 160 (2022-12-02 - Rating: 5)
They were here on time, along with the sales manager. The job was done in the time that they told me. They cleaned up all of the boxes and other stuff from the installation, They even swept the hallway to the basement to make sure they didnt track anything into the house. Very pleasant technicians, happy to explain anything I asked. I have been using Feldman since 2004 and will continue to use them. Great company

Review 161 (2024-12-06 - Rating: 5)
Travis was speedy & efficient, offering good advice for the future.

Review 162 (2024-12-20 - Rating: 5)
The guys do great...difficult work! Thank you, thank them!

Review 163 (2024-06-17 - Rating: 5)
I can’t thank Titan enough for coming to the house quickly when air conditioning was off on the hottest of days. Professional and highly recommend.

Review 164 (2024-02-02 - Rating: 5)
I had scheduled some work to be done, and when the tech guys arrived to get a better look they determined the work actually didn’t need to be done. There was no charge, and the honesty was much appreciated.

Review 165 (2023-11-20 - Rating: 5)
Kevin and Adam were professional, courteous and did an excellent job! Highly recommend Feldman and their employees. Great value!!

Review 166 (2024-01-19 - Rating: 5)
Aaron did a great job. He was professional and friendly. We always rely on Feldman, heating and cooling to keep us running.

Review 167 (2024-09-17 - Rating: 5)
10/10 recommend Titan Heating and Cooling. They replaced my furnace and installed a new AC unit. They redid some old poorly done duct work, even though they didn’t have to. They took their time to show me how to use the new smart thermostat and all the new heating and air components. They got us scheduled very quick and Gerry was very nice and knowledgeable during our free estimate! Thanks Titan!!

Review 168 (2023-10-04 - Rating: 5)
Professional and honest. We look forward to working with this company in the future on some of our larger projects. We appreciate the time Drew took to ensure our boiler system was in working order.

Review 169 (2024-02-22 - Rating: 5)
I have used Feldman in the past. My water heater was leaking last night and I received a phone call by Spencer at 7:30 am the next day. There was a technician who began installing a the new water heater by 9:00 am. By noon it was done. I can not ask for much more. From the office staff of Sue and Rose who were compassionate and sweet this is a five star operation. Would highly recommend them to anyone.

Review 170 (2024-09-06 - Rating: 5)
Excellent service as always. professional, knowledgeable and courteous.

Review 171 (2023-03-30 - Rating: 4)
Aaron was great. He explained things and didnt mind my questions etc. Excellent technician. Extremely helpful and accomadating. Sadly the part is unavailable until Mid April so I am without heat unless I install new furnace. Not Companies fault.

Review 172 (2024-07-10 - Rating: 5)
Prompt and excellent service for every call. I will recommend Titan to all my friends.

Review 173 (2024-06-15 - Rating: 5)
Im very pleased with the service we received for our AC not functioning properly. Cody was very thorough in finding and explaining the problem and options for a solution.

Review 174 (2024-12-16 - Rating: 5)
Ive been using Feldman to service my 45 year old furnace. Each service representative has been polite, respectful of property, knowledgeable, and friendly. A trusted company!

Review 175 (2021-01-31 - Rating: 5)
Was experiencing intermittent issues with the heating system. The service manager and technician at Feldman Heating were excellent. While it was hard to recreate the issue at times during the repair, the team was very good at diagnostics and was able to pinpoint the issue. The repairs were reasonably priced, and more importantly, they were completed in a very timely fashion. Would highly recommend using them.

Review 176 (2022-02-04 - Rating: 5)
I had an issue with my Navien on-demand hot water system. Feldman was SO customer focused exploring options to get same-day service, when i could not get the system to turn on. Mark showed up at 2 pm, exactly when the office predicted. Of course, when i went to show him the symptoms, it performed perfectly. Whew! After I unplugged the unit earlier in the day, it apparently needs some time after reconnecting power to establish its baseline. The visit was not wasted. Mark performed annual maintenance procedures since he was there anyway. Feldman is a company that values its customers as well as its employees. I was impressed and you will be too!

Review 177 (2018-04-10 - Rating: 5)
Feldman did a water heater replacement and put a new gas line into our kitchen for a new gas stove. Russ was fantastic! Not only did he do an excellent job but was very personable keeping us informed about what he was doing along the way. His professionalism instilled a lot of confidence in us in his work. Also, we were impressed with the estimator Dan on how quickly he came out to our home to do the estimate and how straight forward and clear he was in his explanations.Every other business we called had a fee for doing an estimate. Your company did not and I am glad you didnt because it lead to your company doing the work and having the great experience we had with Dan and the WONDERFUL job that Russ did for us.Thank you so much!!

Review 178 (2024-02-27 - Rating: 5)
Drew was extremely polite, professional and very knowledgeable about our heating system. Would definitely recommend this company for any HVAC needs!

Review 179 (2024-02-16 - Rating: 4)
Personable service. Thorough. Updated filters. Checked for gas leaks and found one that needed fixing. Also noticed hot water heater had rust on the top. The cost seemed a bit high.

Review 180 (2021-08-10 - Rating: 5)
Rich is the BEST technician! He is very knowledgeable and always nice. He served our house twice - once in last winter and just recently for repair our AC. He is very professional, good with diagnostic. We are Feldmans customers for over 20 years since we bough our house and previous owners had use this business too. Feldman always take good care of our heating and cooling system. Highly recommended this business for your needs.

Review 181 (2022-10-12 - Rating: 5)
I am truly happy with service received yearly. And I would not change Bob for anything in the world and I look forward to having him work on the furnace. I trust him, he give great advice and has saved me a lot of money. As a lady who distrusted many workers due to dishonesty , Bod has been friendly and nice. I will always work around his schedule and I’m thankful for his great job.

Review 182 (2023-10-12 - Rating: 5)
Very professional, neat, organized and caring team. 10/10 recommend to anyone. Made sure all my requests were taking care of. Exceeded my expectations for the level of service I expected.

Review 183 (2022-01-11 - Rating: 5)
I walked to my basement this morning to a ton of water flooding under our furnace area/most of the basement. I called Feldman and Rich was at my door in less than a half hour! He was really nice, masked the entire time and did a thorough and thoughtful evaluation of our Furnace. Our furnace is super old so I was scared we would need to replace it but he found the issue (it was actually just a valve from the humidifier). He fixed it quickly and I paid just for the service fee (just under $100). I am so happy with this company-they are honest, punctual and know their stuff. I will always call them for all our HVAC needs! Thanks so much Rich!

Review 184 (2023-01-04 - Rating: 5)
I moved into my new house in late summer. As winter was approaching I thought it wise to replace the furnace filter on my 2019 Goodman furnace. As I removed the old filter, I discovered it was wet. On a referral, I contacted Feldman Heating & Cooling to diagnose the problem.They sent a technician out the next day, who found a leak in the secondary heat exchanger. As the parts were not immediately available, he made a repair using the old recoup cover.Unfortunately, this did not stop the leak. A few days later, another technician came out to install the new parts, but the leak persisted.While Feldman could have just called it a day and replaced the entire burner unit (a costly all day project), Jeff, the owner, made a final attempt, which thankfully stopped the leak, and saved me a pile of money.This repair was difficult because the leak had been active for quite some time, and having caused some rust, made it difficult to reseal the secondary, but they went the extra mile and got it done. And Jeff called me a couple of days later to verify that the repair was holding.Thank you Jeff and crew!

Review 185 (2024-03-25 - Rating: 5)
I was notified by text that the technician Cody was on his way. He was very professional and able to replace a couple of vital parts within an hour. As always, reliable, good service from a great company!

Review 186 (2024-07-11 - Rating: 5)
I appreciated the respect shown while here in my home, and he was very helpful and knowledgeable when answering my questions.

Review 187 (2023-04-27 - Rating: 5)
Gerry, Chris, Russell, and team were all excellent. They installed a furnace, AC, hot-water heater, and updated our duct work. It looks great and already seems to be a world of an improvement over our last system.

Review 188 (2023-08-19 - Rating: 5)
I was very pleased with Aaron from Feldman. He was very thorough in checking my air conditioning and also the cleaning. I would recommend Feldman without hesitation.

Review 189 (2024-09-10 - Rating: 5)
Excellent service! I feel confident in their service and ability! Such nice people!

Review 190 (2024-07-23 - Rating: 5)
New furnace install. Great service, clean and professional. Explained everything. Highly recommended! A+++

Review 191 (2024-09-30 - Rating: 5)
Technician showed up on time and did the season al maintenance in a timely manner.

Review 192 (2024-12-15 - Rating: 5)
Great service! Travis was on time, professional, and courteous. Explained service and repair. Thanks Travis

Review 193 (2024-07-31 - Rating: 5)
Fast, friendly, and affordable! Titan always does great work

Review 194 (2022-02-12 - Rating: 5)
We have hydronic heating, meaning that a gas boiler, rather than a furnace, heats our house. I discovered the heat was off at 11:30 pm on a Saturday in single-digit weather. On Sunday, the company wed had before said they might be able to send help late on Monday but couldnt promise. I decided to call Feldmans 24/7 emergency number and felt very encouraged after speaking to Rose, the very kind receptionist, who had me leave a message for the dispatcher, assuring me Id hear back soon. Due to understandably higher service costs during off hours, we waited another night. Rich showed up on time Monday morning, after calling ahead, and found an internal problem with the draft damper and very unusual wiring of it to the aquastat. After consulting with the manufacturer, he replaced the damper and got the heat going again. We also needed a new expansion tank, which he installed with an isolation kit a week later. He had suggested I have the boiler cleaned as well, since it had been about 13 months, but ended up not charging me for that when he realized it was in good shape and just needed vacuuming. Rich was professional and knowledgeable, courteous and punctual. He also gave me prices that I felt were very reasonable. Im grateful for all his help and Roses too.