Reimer Heating, Cooling & Plumbing, LLC

Located in Rochester, New York

Address: 52 Marway Cir, Rochester, NY 14624, United States

Phone: +1 585-466-2180

Rating: 4.9

Services

On-site services
Wheelchair-accessible car park
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-21 - Rating: 5)
When my furnace died, I knew I needed a replacement quick, as nighttime temperatures were already dipping into the 30s. A friend of mine recommended this company as she had recently used them. I reached out to make an appointment and they sent James out to meet with me within a day or two. I knew I would need a new furnace as my current furnace was 44 years old. James was upfront with the pricing (which was in line with what I had expected to pay). He answered all my question and went through all the finance options with me.The turnaround time for install was very quick. It was a full day job as they were installing a new furnace and upgrading to a central air conditioning unit. On the day of install, Jeff and John arrived on time and were extremely respectful of our property.They again answered all our questions, provided a tutorial of our new thermostat and reviewed information regarding upkeep and filter changes. Our new furnace is so quiet and we are looking forward to the comfort of AC this coming summer. I can’t recommend Reimer enough. At the end of each interaction they said , “Call us if you have any questions.” Their customer service is excellent. We’re very pleased.

Review 2 (2025-01-04 - Rating: 5)
I wanted to take a moment to share my appreciation for James, the technician who came out last minute to fix our heater that suddenly stopped working. Not only did he arrive promptly, but he also stayed late to ensure the issue was resolved. Throughout the process, he was incredibly professional, taking the time to clearly explain everything he was doing and why. James went above and beyond to ensure we were comfortable and that the job was done right. His dedication and expertise were truly impressive. I’m so grateful for his help and highly recommend him for any heating needs! This company over all did amazing! Thanks to everyone who helped we will sleep warm tonight !!

Review 3 (2024-12-28 - Rating: 5)
Due to a furnace heating issue, James from Reimer came to service our system. He was prompt, polite and respectful of us and our home. After accessing the issue with our furnace, he explained necessary repairs and an estimated cost. At my request he supplied the cost of various options for replacing our current furnace. He gave me and my wife a clear explanation of each option and cost based on what was included. At no time did we feel pressured to make any particular choice. We ended up picking the top choice because of what was included and it fit our budget. I hope the install goes as well. Thank you James and Reimer.Update: Our furnace is installed and running great! Chad and Barry (our installers) were very helpful with question and left the job area very clean. They did a great job job!

Review 4 (2024-11-18 - Rating: 5)
My rating on this is because this was an emergency service to have our hot water tank replaced. They came out on a short notice (1 day) and replaced my hot water in no time at all. This was scheduled to be replaced three days after I had the new furnace and AC units replaced. The tank went that night. Excellent service and Manny is very friendly and knowledgeable technician. This new company honored the quote I got to replace this. Reimer heating and cooling is taking over Excellent Air who I’ve used for years. I believe I can continue my trust in the new company.

Review 5 (2024-10-23 - Rating: 5)
Today Joe S. Came to Install a new thermostat at my house. The new thermostat needed a new wire too.I am extremely satisfied with his servicie.He showed great knowledge and was very profesional and polite. The task was not easy as previous wire was stuck to the wall but together with Chad , they figure it out and solved it.My thermostat is ready to be used after less than 2 hours since their arrival.Also I want to take the opportunity to acknowledge Jennifer who answered my request politely and worked with me to accommodate my schedule for the install.She was very helpful . She listened to what I explained and make the request of the service simple and easy.It is so refreshing for a change to call a company for help and receive it.Great job to the company Reimer (ex advance heating and cooling)I highly recommend them!

Review 6 (2024-11-09 - Rating: 4)
I contacted Reimer a few weeks ago knowing I would have to replace my dinosaur 28 year old furnace. The technician who came out was knowledgeable and really helped to guide me through my situation. Office staff and the technician who came out today, Seth made every effort to work around my schedule and ensure I had all the information I needed to make the best decision for me. Seth went above and beyond answering every question I had and working late to get things processed and started. I will update this review as everything is installed and working, but so far could not be happier with the service or knowledge! Thanks Seth and Reimer!Updating to add that there were a few issues with the initial install of my furnace/AC. (No water shut off, some rotten ductwork that was missed and not connected properly). Reimer was quick to respond to these issues and have them corrected at no cost. Jennifer in the front office was kind and made sure an appointment was set up straight away. Joe S the technician was professional, knowledgable, and made sure everything was corrected and up to date. Though it was frustrating to have these things missed Reimer was responsive to it and made sure they could send technicians out right away to address them.

Review 7 (2024-10-17 - Rating: 5)
I recently purchased an old house in serious need of plumbing updates. Kevin came through and not only did a thorough consultation, but went as far as to come up with multiple plans for how we could begin bringing our old house into the modern age. And as if it couldnt get any better, he returned a day later with a couple more of the fine folks from Reimer and had all of our issues fixed within hours. The cherry on top? I now have actionable plans for all the other updates I plan on making, and I know who Ill be calling when the time comes. If you, too, have an old house, I highly recommend Reimer for all your modernization needs.

Review 8 (2024-12-30 - Rating: 5)
Josh was here today to install a new humidifier for us and did an awesome job! Hes been here before for the yearly service for our furnace and AC, and is very thorough. I always appreciate his attention to detail and leaving everything just as clean as possible. Highly recommend!

Review 9 (2024-11-19 - Rating: 5)
Roberto was punctual, courteous, and very knowledgeable. We are extremely happy with the work he and his crew did.

Review 10 (2024-12-31 - Rating: 5)
We just moved into our home and ran into some issues with the furnace. We saw that Reimer had previously serviced the equipment so we gave them a call. Chris was dispatched to our house and explained everything he was doing throughout the entire process. He was very personable and professional. And all of this transpired on Christmas Eve!!?! I’d highly recommend Reimer and hats off to Chris for representing them so well.

Review 11 (2025-01-04 - Rating: 5)
First, Reimer came out on a Saturday when it was incredibly cold outside and my house was 59 degrees. Kellen was so helpful and positive when I called at 2:30 to ask if they had anyone who could help. Neil, the technician, called on his way and diagnosed the problem quickly. Service was excellent on every front! Thank you!

Review 12 (2024-11-29 - Rating: 4)
Joe S. was the technician that serviced my boiler today & boy, am I satisfied. He was knowledgeable & pleasant when talking me through the issues. Joe even informed of things to look for going forward. This was my first time doing business with Reimer but certainly not the last, thanks to the service provided by the schedulers & Joe S. Everyone that I spoke with was very nice. I like that.

Review 13 (2024-12-26 - Rating: 5)
Jamison is a great plumber. I’ll always want him if I need repairs. He has a great personality. Jennifer that answers the phone is the nicest young lady. She is very helpful. Both of them need to be told how great of a job they do.

Review 14 (2024-12-03 - Rating: 5)
Great experience in fixing a bad situation when our tankless water heater suddenly died. We first went with a competitor, whom we already had a relationship with (sounds like eye-sic), who had to come to the house 3x and charged us $900 without fixing the problem, only to suggest that we not fix our unit and spend another $5k plus to get a new unit. It was at that point we turned to Reimer for a second opinion. What made the experience a good one was their technician and Navien expert Manny who went above and beyond to help us. When youre working on a budget and are already facing a big unexpected expense its a tough situation. Manny was not only able to troubleshoot the problem and get our system back up and running, but he did everything he could to keep the cost down, get the hot water running, and leaving us with the security of knowing that Reimer stands behind their work and dedication to their customers. I couldnt be more thankful of Manny and recommend Reimer without reservation because of him. Well definitely be using Reimer for future maintenance needs and service. 5 Stars!

Review 15 (2024-09-17 - Rating: 5)
Joe S. was quick in getting the job done and my AC up and running. He was also incredibly helpful in explaining the issues at hand and made sure that we understood what was going on. Great service overall!

Review 16 (2025-01-05 - Rating: 5)
Jamison had come earlier to install a tankless water heater. He did an excellent job and did a great job of communicating how it works. He came today to fix our kitchen drain pipe that someone else had done incorrectly. He was very diligent in making sure that it will not come loose again.

Review 17 (2025-01-07 - Rating: 5)
Seriously cannot say enough good things about this company. You get a human being in the phone fast, and that person is going to be a delight to speak with, guaranteed. Our technician, Jamison was professional, courteous, down to Earth, and respectful. He went out of his way to get my family back up and running after our water heater died. Reimer has in a single transaction become my go-to for HVAC, plumbing, and electrical.

Review 18 (2025-01-06 - Rating: 5)
Neil arrived same day and was friendly and professional throughout. Provided options to suit our needs. Went above and beyond to assist. Would highly recommend!On follow up, Charlie came out and did great work fixing the problem. Thanks again!

Review 19 (2024-12-25 - Rating: 5)
These guys are the best. We needed them and they came quickly and knew just what the problem was. Got the part and fixed it within 24 hours and helped us with our warranty to help save us money. We will only use them from now on. Highly recommend!

Review 20 (2024-09-11 - Rating: 5)
Recently had my yearly furnace / AC maintenance done by Joe Strange. Joe was extremely courteous and thorough in his inspection. I was a little hesitant since I have been a longtime customer of Advanced Heating which has just been taken over by Reimer Heating. After Joes maintenance I am quite satisfied with the new ownership.

Review 21 (2024-08-14 - Rating: 5)
We were not familiar with any plumbing services but needed help with a leaky faucet. I looked up McKenna and the customer feedback was atrocious! So my husband said call the Rhino guys! The follow up and confirmations were very professional. We especially liked Doloman for his k kwledge and professionalism. We are confident he will do a great job for us!

Review 22 (2024-07-28 - Rating: 5)
John was prompt on arrival! He spent time listening to my concerns and ideas. He also explained the options for my transfer switch job concerning the financial end , informing me they work with a company that would allow me to pay installments.Good job John !

Review 23 (2024-12-22 - Rating: 5)
Amazing experience! My tech Chis S. Went above and beyond to explain what he was doing and why it was important. He even gave estimates for things I might run into in the future. Never tried to upsell me one bit. Been with them for a long time not going anywhere else!

Review 24 (2024-10-08 - Rating: 5)
Ive had only great experiences with Reimer. Their customer service is incredible, not only over the phone and email, but also with the techs that came to the house. Its clear theyre committed to providing the best quality service they can. Had a great experience when our AC system just stopped working. With our plumbing problems, Manny and Solomon have been absolutely amazing and a pleasure to work with. They reflect what I said about providing great quality work.

Review 25 (2024-12-26 - Rating: 5)
Your furnace install guys John & Scott did a great job, were professional & polite and made me laugh after what had been a very unpleasant Xmas eve when my furnace died and pipes burst. Everyone I had contact with, whether via phone or in person were friendly & supportive and worked hard to resolve my issues with as little stress and inconvenience as possible. I would highly recommend Reimer for any plumbing & furnace problems.

Review 26 (2024-11-20 - Rating: 5)
Reimer did an excellent job with the work I needed done. From the original estimate to additional concerns I had. Many was great - He was very patient and listened to all my concerns with other potential future work, walked through my home and listened carefully to everything, gave solid advice, and recommendations, and had a quote for the initial work for me immediately. They quickly (very next morning) had a tech, Jamison, at my door. Jamison did a great job, paid close attention to all the detail I had discussed with Many and had been quoted and went above and beyond. He was done in a remarkably timely fashion, was polite, friendly, and left the work area spotless when he departed.

Review 27 (2024-12-08 - Rating: 5)
When our condensate pump stopped working, my husband and I were immediately worried. We have three kids and having heat is essential in our home. After calling around multiple places and a lot of google searching we found Reimer and I am so happy we did. From the initial call, customer service was top notch. It wasnt a long wait until James arrived and he was super pleasant, quick and professional. I appreciate being told the cost up front before replacement. Highly recommend these guys and we will definitely look into the membership option!

Review 28 (2024-11-24 - Rating: 5)
Had our water heater burst this morning, called Reimer. They sent a tech out before noon, no cost estimate. By 3pm we had a brand new hot water heater, old one disposed of, and the water cleaned up.Great service, and great price, couldnt ask for more. Jamison Baker was our tech and he was a great guide throughout the process. We will definitely be using Reimer for our future needs.

Review 29 (2025-01-02 - Rating: 5)
James did an excellent job installing a new inducer motor in our furnace. He was very cordial, thorough and quick! Appreciate the fast turnaround by Reimer on this repair job, thank you!

Review 30 (2024-11-24 - Rating: 5)
Great service. Did everything possible to get the job done. I will definitely use them in the future. Manny was great to work with.

Review 31 (2024-12-09 - Rating: 5)
Chris made Very good first impression of your company. Chris was polite and explained every test performed on the central air conditioning. He is definitely an asset to the company. Thank you !12/9/2024 Good morning, I will no longer need your services after my encounter with Drew. He was here for a cleaning/ service appointment for over an hour and was on the phone for the majority of the time. He informed me that my furnace was outputting 11 ppm of CO2 and turned off my heat and made me sign a waiver after quoting repair / replacement fees totaling thousands of dollars . He showed me the meter when it was counting down to start up but never showed me the actual read. Since then I had another Heating and Cooling company do an assessment. They found a PPM of .01 .I was skeptical of Drews findings because I have a hard wired Fire/ CO2 monitor right next to a heat return that was tested by the Heating and Cooling company that did the follow up on Drews findings. I will be sure to alert any friends or family members about what happened here with your company .

Review 32 (2024-08-16 - Rating: 5)
John from Reimer did great service installing my new AC unit . Very professional and explained everything. I will be recommending there company to my friends and family. They are great.

Review 33 (2024-11-20 - Rating: 5)
Jamison is very knowledgeable, freindly and the Installation looks professionally done. In addition to his work, he helped replaced a more up to date valve for shutting off water into the house, plus he helped fixed my kitchen sink drainage. I appreciates the above and beyond service he provided.

Review 34 (2025-01-07 - Rating: 5)
Jeff and his associate were extremely competent and careful to install a tankless water heater that fits our space and is adapted to our challenging conditions. We’re very impressed with the professionalism of the reimer technicians. Our previous experience with James was equally positive.

Review 35 (2024-12-16 - Rating: 5)
Joe did a fantastic job. He checked a lot of stuff to make sure it was the part he thought it was & he made sure that our heater was safe to keep on until the next day when the part came in.He explained everything to me so I could keep my family warm.Charles finished the job the next day came in put in the part with ease & we were nice and warm on one of the coldest days of this year.Thank you all so much.

Review 36 (2024-12-23 - Rating: 5)
I needed a new faucet install done immediately and Emanuel did a thorough job. He was attentive and explained what should be done after install. I highly recommend reisman for all plumbing needs.

Review 37 (2024-11-22 - Rating: 5)
Tyler was extremely knowledgeable, giving us good advice and options with our breaker panel. He was also very efficient in getting the job done, and educating me on the other services Reimer could assist with. Very pleased!

Review 38 (2024-12-22 - Rating: 5)
Chris was great . He was very thorough . He explained his findings . Helped us with our thermostat. He went over and beyond. Great rep very friendly ,job well done quick and efficient . Thanks Happy campers and furnace working like a charm . 😊

Review 39 (2025-01-06 - Rating: 5)
We had water coming out of the PVC pipe that the tube from our furnace humidifier drained into. Todd quickly analyzed the problem and figured out that it was clogged up. He efficiently and effectively cleared the clog. He also answered my questions about signing up for maintenance for a year for our furnace, air conditioning unit and waterless hot water system. I’m so glad that he explained this to me and the price of $150 was significantly less than what we had paid with another company. I would highly refer Todd to any and all of your customers and potential customers!

Review 40 (2024-11-26 - Rating: 5)
Chris was excellent and I am very satisfied. Honest, no pressure, and answered all my questions. Very thorough, service-oriented and kind. Will ask for him next tune-up. His service convinced me to stay w/ Reimer.

Review 41 (2024-11-06 - Rating: 5)
Highly recommend this company! From beginning with the news that we indeed needed a new boiler to the installation was only a few days. Both the service man Todd, the installers Brandon and his coworker..forgot his name were professional, polite and very knowledgeable. They were all willing to answer any questions we had and extremely helpful. We are so glad we made that phone call.

Review 42 (2024-11-08 - Rating: 5)
The whole team at Reimer are gracious, honest and attentive to detail. Stacy and Jennifer in the office accommodated my busy schedule and kindly rescheduled when my hour changes. Joe and Todd were thorough, patient in explaining the system needs and repairs, skillful, clean and efficient in the work, and generous teachers. Its good to know were in such good hands.

Review 43 (2024-10-23 - Rating: 5)
Jennifer from Reimer has excellent customer service over the phone when scheduling. Joe S showed up to perform service. Above and beyond customer service.

Review 44 (2024-09-28 - Rating: 5)
This was my first experience with Reimer. I was able to get a prompt appointment to fix duct work on my furnace and do a maintenance check. The technician, Chris, was friendly, courteous, knowledgeable…very professional. He came on time and gave me a heads up before arriving. He fixed the fallen duct and did an extensive cleaning of the interior of my 20 year old furnace, with the hopes of getting a few more years out of the unit. He explained everything and even took before and after pictures of the interior.The service was beyond what I had expected and very reasonably priced. I signed up for their maintenance plan and will definitely be using them again.

Review 45 (2024-11-18 - Rating: 5)
Mr. Solomon and Reimer were excellent. He went out of his way to see the entire job through quickly and efficiently. I highly recommend for anyone in an emergency as was my case and any other plumbing issues.

Review 46 (2024-12-22 - Rating: 5)
Got a furnace and some plumbing from them and Ive been very impressed so far with their knowledge and expertise.I needed a new furnace as someone who helped me before broke something through inexperience so I brought in 4 different companies to give an estimate and they really sold me because John Hammil found a plumbing issue that the 3 others ignored. Not only that but he sold me a solution that was not more than what I needed.Their plumbers Emanuel Valle and Jamison Baker did a great job on the various tasks I had and fixed the leak mentioned above. I will no longer let anyone who isnt a plumber anywhere near my pipes as mistakes are too expensive.Finally Kyle Alexander and Quentin Krause did a great job installing my new furnace.

Review 47 (2024-12-05 - Rating: 5)
Josh, Jeff and Todd did a great job in replacing our boiler. We found ourselves with no heat on Thanksgiving and by Monday, we had a new furnace.

Review 48 (2024-09-15 - Rating: 5)
I don’t usually write reviews but Reimer is the exception. I recently had my A/C inspected. My technician, Chris was incredibly knowledgeable & took the time to make sure I understood everything he was doing. The emphasis was on maintaining & maximizing what I have & not trying to sell me things I don’t.I highly recommend Reimer. Their expertise, professionalism, and excellent customer service stand out.

Review 49 (2024-12-29 - Rating: 5)
My tenants notified me on 12/28 that they didnt have hot water. Reimer sent their technician the next day. Solomon, was very professional. He was on time, quickly determined and resolved the problem at no additional cost, and clearly explained what happened and what further actions should be taken.

Review 50 (2025-01-03 - Rating: 5)
I woke up on a frigid Thursday morning. Temperature outside was 29 degrees and I had no heat. Thermostat read 60 degrees. Called the company that installed the furnace 2 years ago and they told me the earliest they could come out was MONDAY! I then called Reimer and James came out later that afternoon. Fixed the problem in no time. I am very pleased and highly recommend this company.

Review 51 (2024-12-26 - Rating: 5)
When the furnace goes it seems to be on some of the coldest days.Todd came out to assess the problem that day and was very thorough. He explained what was going on and the options we had. He was very professional and came out even though it was getting pretty late in the day. The loaner heaters were greatly appreciated. A+ employee

Review 52 (2024-11-14 - Rating: 5)
Joe S came over and walked us through options and was vey detailed in his maintenance of our furnace.PRISCILLA was very flexible in accommodating us when we had some unexpected circumstances arise.We have been a happy customer for years and plan on being a customer for years to come.

Review 53 (2024-10-28 - Rating: 5)
I wish I could give 10 Stars. 5 for the scheduling and 5 for the service. I had a clogged sink drain that went into the drain pipe in the basement. I called Monday morning to schedule an appt. The office schedulers were extremely friendly and kept me informed as to when the service tech would be out. 5 stars for communication and friendliness. Manny arrived exactly on time and I showed him the issue. He immediately put me at ease by explaining what it most likely was. He completed the job in 40 minutes and couldnt have been more friendly. He assured me it was just an aging thing with the pipes and nothing I did wrong. He was great! 5 stars for Manny.!

Review 54 (2024-10-31 - Rating: 5)
Solomon and Jamison did a very difficult install on a new high efficiency water heater. They needed to re-vent, replace plumbing and work in a very tight space. They were amazing, extremely thorough, very neat, and patient. I would recommend them for any plumbing/gas needs! This has been a great company to work with! I am glad I switched to Reimer.

Review 55 (2024-12-13 - Rating: 5)
Excellent job! All plumbing repair / replacement was scheduled promptly and work was done cleanly and professionally. Jameson was very friendly and knowledgeable! Would definitely hire again!

Review 56 (2024-08-21 - Rating: 5)
I have always received excellent service from the Reimer techs. Patrick completed the electrical work required to bring it up to current code. He is extremely knowledgeable and answered all my questions prior to having the work done. He is very trusting and knows the importance of providing safe and reliable service to his customers homes. Thank you Patrick, for a great service experience! Cathy

Review 57 (2024-11-22 - Rating: 5)
Seth came to the house to diagnose the humidifier. He was prompt and courteous and personable. He was a superb problem working with an older system. Before he left the problem was solved. He was a good salesman and we were convinced to buy his service contract.

Review 58 (2024-11-17 - Rating: 5)
Solomon came on a Sunday and resolved the plumbing issue quickly and professionally. He was very helpful and kind. This was my first time contacting Reimer and Solomon made a great first impression!

Review 59 (2024-12-11 - Rating: 5)
Great tech, professional, and family-friendly, from scheduling to installation and cleanness after completion. Thank you, Reimer. You have a new customer. Thank you.

Review 60 (2024-12-06 - Rating: 5)
Diagnostic Dynamos are working hard at Reimer on the horn! They sent James over to figure out why water was dripping from my furnace. James quickly resolved the problem and ensured the circuit board was functioning properly. Reimer to the rescue! Give them a call. I highly recommend their expediency and expertise.

Review 61 (2024-09-03 - Rating: 5)
Alex was wonderful! He came on Sunday and checked out our electric box and made recommendations to correct a serious problem. After giving us several options, he contacted his boss and was assigned to replace our panel. He returned on Tuesday after a holiday and replaced the electric panel. He kept me informed the entire time. I would highly recommend him and this company for any work you may need.

Review 62 (2024-10-24 - Rating: 5)
Anthony was wonderful! He gave a very easy to understand breakdown of our furnace as well as multiple other issues with our utility room. We have lots to plan for now, and we appreciate his knowledge and insights!

Review 63 (2024-11-14 - Rating: 5)
Nathaniel was very professional and curtious. He installed our hot water heater. He even stayed to make sure everything was working before he left. And left no mess after installation. And service was excellent.Emmanuel was awesome he helped us out with the estimate and didnt give us any misleading information like previous companies did. He stayed late and worked with us to get pricing and even waited at our home to find someone to come install our water heater. He was very very curtious and professional..I highly recommend them for services

Review 64 (2024-11-27 - Rating: 5)
Chad and John replaced my furnace and air conditioning unit. They arrived at the scheduled time, explained the entire process along the way, answered any questions, instructed me on the new equipment, and completely cleaned up the work area. Awesome customer service, I would highly recommend!!

Review 65 (2024-12-13 - Rating: 5)
Joe S was so helpful and professional! He was very knowledgeable and patience when I was asking questions.

Review 66 (2024-12-06 - Rating: 5)
Neil was courteous and attentive to my concerns. We decided to do a temporary fix. He did secure a quote for the future fix. He made sure he covered his outside shoes. Thank you again for outstanding service.

Review 67 (2024-11-12 - Rating: 5)
Jamison primarily, also along with his colleagues, went above and beyond to do their work diligently. I would highly recommend Jamison as a stellar staff of Reimer who is both friendly and witty with his humor. Reimer gets the job done!

Review 68 (2024-11-27 - Rating: 5)
Great fast service. The gentleman that came out (Joe Strange) was very knowledgeable and explained everything very well, gave great advice for someone like me that is clueless on HVAC. Made the daunting experience of dealing with heating issues pleasant. Will definitely call again when the time comes.

Review 69 (2024-09-10 - Rating: 5)
Chris L. and Craig were both extremely professional handling a messy job. We had a clogged drain, and all signs told me that it was a localized clog. It ended up being worse than expected and further down the line than I thought. The two men were excellent as a team and worked hard to figure out the problem and finish the job. I would hope to see them again the next time I have a plumbing issue.

Review 70 (2024-11-28 - Rating: 5)
Very punctual, professional and informative for the first visit. On the second visit to do the repair. Because we needed another part for our furnace went back to Irondequoit. Got it came back and fixed the furnace. Working late late with a smile. We have heat. We’re so thankful.

Review 71 (2024-10-19 - Rating: 5)
Reimer LLC is super blessed to have Joe in their team. This man is passionate in what he does. He makes us feel at ease by educating us on what is going on and giving expert advise. We called to get an annual maintenance on our ac/heating unit. Joe came in and started to clean and inspect our unit. He is extremely thorough and not hesitant on finishing as fast as possible. I can tell he loves what he does because of how excited he is to explain what hes doing. In addition he went above and beyond by staying a bit longer after maintenance to make sure nothing unexpected comes up. I highly recommend ReimerLLC 👌 especially Joe S for your heating and cooling needs.

Review 72 (2024-10-28 - Rating: 5)
Joe S was our technician. He was very knowledgable and answered all our questions. He was also great to work with and very professional. He went out of his way to make sure we got what we needed very quickly and let us know he was available if we had any problems or questions in the future.

Review 73 (2024-08-14 - Rating: 5)
John was absolutely great. He took time to listen to the whole problem I was having, explained all steps of what he was doing, and answered all questions while making sure I was well-informed. Even as he was wrapping up and getting ready to leave, he went back to my breaker to check over one other thing that may have been contributing to my issue. Im a new home owner with limited knowledge of electrical so his thoroughness and patience was incredibly appreciated. The repeated reassurances of wanting me to be safe before he left gave me so much peace of mind.

Review 74 (2024-07-13 - Rating: 5)
I called for a plumber on a Saturday after spending two days trying to snake a clogged line out. Adam called to let me know he was on the way. Adam was extremely polite and professional. I explained the situation to him and he took a look. He explained what he thought the issue was and provided the estimate. He did great work and luckily it did not take him that long to fix the issue. He was professional, polite and thorough. He did a great job.

Review 75 (2024-12-26 - Rating: 5)
Feb 2024 - The experience with Reimer was a great one from beginning to installation. The representatives who answered, the phone were pleasant and extremely accommodating. John Leclair was a great company representative, explained everything clearly, and worked with us on pricing. Chad Sullivan and John, the installers, were personable, respectful, knowledgeable, and efficient. There was no long interruption of service, everything was cleaned and taken away, and the new unit is working great at this time.3/29 I had a water hammer pipe issue and again, I called Reimer…Response was incredible, Solomon was professional, and a gentleman and explained the problem, the solutions and my options. A reliable, good company.August 15, 2024 Solomon came out to give us a complementary plumbing inspection and was professional and had great solutions for my issues. I will be doing business with Reimer again.December 20, 2024 we found a leak from the hot water tank in the basement. Called Reimer, who we have now used four times this year and they came out within a couple of hours! Incredible service… Solomon G. presented some choices. We agreed on one and they are coming out one day to put in the new hot water tank…great response.December 23, 2024 Reimer installed a new hot water tank and it’s working well… Thank you for your fast response at the holidays and thank you Solomon for a good job!

Review 76 (2024-11-25 - Rating: 5)
Chris was so knowledgeable. Answered all our questions. We had no heat and we were freezing. They were coming the next day to install a new heater. When he left he went back to the shop and brought us three heating fans!! Thank you Chris!

Review 77 (2024-11-15 - Rating: 5)
Impressive young man. Very polite and professional. Found out what I did wrong quickly, hes coming back and we have a game plan. So happy I found someone to work on my oil furnace. Same day to, couldnt ask for better.

Review 78 (2024-10-09 - Rating: 5)
Had an issue with our furnace and contacted Reimer heating and cooling. They were able to get someone out the same day which was appreciated. Anthony Visconte was the technician that responded and did a great job diagnosing the problem and got it up and running very quickly. Anthony was very honest with me, walked me through the causes and didn’t try to sell me on unneeded repairs. I truly appreciate his integrity and would use Reimer again because of my experience with him.

Review 79 (2024-08-30 - Rating: 5)
Same day service was efficiently dispatched, with a quick resolution to our leak. Solomon provided excellent customer service, patiently answered any questions I had & put immmediately put any anxiety I had at ease. 10/10 would recommend this company & Solomon was phenomenal! Thank you 😊

Review 80 (2024-09-30 - Rating: 5)
Kevin and Mike did a fantastic job completing several plumbing issues that had accumulated in my house. Both very professional and detailed. I highly recommend both. Reimer was a pleasure to deal with.

Review 81 (2024-12-15 - Rating: 5)
Contacted them late Saturday about a blockage we had in our main waste water line. They came early afternoon the following day. Transparent to their activities and cost. Very courteous and professional. Jameson is a great representative for the company. I’d call them again in a heartbeat.

Review 82 (2024-08-18 - Rating: 5)
I needed to upgrade my 50+ year old breaker panel and electric service in order to accommodate a 240v/50a outlet in my garage for EV charging. Reimer was super professional and efficient. They explained everything thoroughly, which was corroborated by multiple professional estimates I received for the work. They werent the cheapest by far, but they were extremely flexible when discussing the cost and my options. At the end of the day you get what you pay for and Im extremely satisfied with the work that has been done. As the saying goes, Buy once, cry once. Im comfortable knowing I shouldnt have to worry for another 50+ years. Thanks!

Review 83 (2024-11-13 - Rating: 5)
Jordan was very polite and courteous. Jordan was very knowledgeable and explained what he did and the furnace condition. He talked to us about a filter to remove dust and emailed information. We are very happy and satisfied with our experience today! Thank you Jordan!

Review 84 (2024-10-24 - Rating: 5)
Joe S came to perform our routine maintenance. Very polite and professional. Very thorough with summarizing what was done and his recommendations. He even turned off the lights in the basement when he was finished!

Review 85 (2024-10-10 - Rating: 5)
Joe S came and helped solve a furnace issue on very short notice and also performed maintenance which was much needed after buying my house. He took the time to explain what he did and how he was troubleshooting which was much appreciated. Recommend him for any furnace or A/C problems you have

Review 86 (2024-10-29 - Rating: 5)
Solomon came and did an inspection on my plumbing and water heater. The service was efficient and great. He used shoe covers and was very pleasant. I’m so glad I chose Reimer heating cooling and plumbing for my home needs.

Review 87 (2024-10-28 - Rating: 5)
Joe S got right out to so quickly! Luckily was in the neighborhood and got over to us 2 hours after I called to let them know our heat was not working after coming home from vacation. Kind, courteous and very professional and got the job done! Thanks Joe!

Review 88 (2024-09-19 - Rating: 5)
Chris was professional and got the job done fast and correctly. He restored flow in 15 minutes saving us from major repairs, and educated us in some home maintenance which, was greatly appreciated. Thanks Chris. GO BILLS! ❤️💙

Review 89 (2024-12-01 - Rating: 5)
Jamison Baker was the best!Couldn’t be more pleased with his positive attitude and level of professionalismWill be recommending to all family & friendsHe turned the unexpected chicken poop into chicken soupReimer Heating was incredibly responsive and provided the services that we needed with haste and ease👍🏼👍🏼

Review 90 (2024-12-20 - Rating: 5)
Wow - what great service we received from Reimer today. Special shout out to Tech Rep Chris Sposito whom was extremely professional and knowledgeable. Chris spent extra time with us to diagnose our HVAC system to locate an extremely foul smell coming through our ductwork.Called Reimer at 8am and by 2pm same day, issue resolved. Thanks again Chris for your service and personal touch.Job very well done!

Review 91 (2024-12-19 - Rating: 5)
Reimer did a wonderful job installing our new furnace! Jeff and John were prompt, courteous, great guys. I will definitely use Reimer again in the future!

Review 92 (2024-12-12 - Rating: 5)
No other company could come to look at my furnace for day, and Reimer was able to come within hours. My technician Joe S. Did a great job diagnosing my furnace! Fast and efficient.

Review 93 (2024-12-20 - Rating: 5)
Just had a humidifier replaced by Josh Faticone. He did an amazing job, especially considering he had to fix a few questionable things the last homeowner had done with the old unit. He was very informative on what he was doing as well as provided recommendations for upkeep and later checks on the humidifier and everything else downstairs.

Review 94 (2024-10-01 - Rating: 5)
Tyler from Reimer met with us today to quote a job for our home. He was professional and thorough . Tyler explained the work to be done in a way I could understand. He was able to provide quotes on our different options. In addition he was personable and friendly.

Review 95 (2024-07-01 - Rating: 5)
The company is amazing!! The scheduler is fantastic and worked with me on a time that was best for me. Drew showed up with a big smile and was happy to teach me about my equipment. He informed me of everything and showed me what the insides looked like. He engaged with me the entire visit. He taught me how to care for the equipment and how to run it the best and save myself some money on my energy costs! Drew was awesome! Great personality!! I was very impressed! Every time Reimer comes into my home I learn something new and it’s always a wonderful experience! I definitely renewed my membership!! I would not go without it!!I highly recommend this company and next time I call, I will be asking for Drew!!

Review 96 (2024-12-23 - Rating: 5)
Solomon was very respectful of my animals and home and did I great job on my water heater install. Im very glad I went with Reimer!

Review 97 (2024-10-11 - Rating: 5)
Anthony did a great job for us again. He installed our UV light and did a thorough check on our heating system. We were very pleased with his work and knowledge.

Review 98 (2024-11-17 - Rating: 5)
Solomon G. was professional and informative, he had our sewer main unclogged quickly and the overall price was reasonable. Happy with the service provided, would recommend.

Review 99 (2024-11-14 - Rating: 5)
Very professional, work was done and you would never know anyone was in my home. They did a great job explaining the new furnace/thermostats setup. Highly recommend!

Review 100 (2024-12-19 - Rating: 5)
Neil was great! He was efficient, and helped me understand and solve the issue I was having with my unit. Would definitely call again.

Review 101 (2024-12-06 - Rating: 5)
James was great. Had to come attempt to fix the furnace one day, then volunteered to return the next when the furnace again stopped working. Helpful, knowledgeable, and understanding. Thanks again James

Review 102 (2024-09-20 - Rating: 5)
Joe S did an awesome job today with a tune up of my heat pump systems. Very knowledgeable and addressed everything with me

Review 103 (2024-10-10 - Rating: 5)
Really timely service call. Joe diagnosed my issue quickly and had my furnace working in no time. I’ve worked with Reimer (formerly Advanced Heating) in the Rochester area for years now and will continue to do so. I get consistent service and fair rates and I like that I see the same techs year over year.

Review 104 (2024-09-26 - Rating: 4)
Very professional and knowledgeable. Seemed like they would do a good job. Sounded like they have done this type of work before. Large firm covering Rochester/Buffalo area. They declined the job stating they were not licensed to excavate in my area. I even told their scheduler the leak is outside and would require it. So no work was performed my rating is purely based on professinolism.

Review 105 (2024-07-23 - Rating: 5)
I needed to have an updated electric panel with surge protector and updated smoke detectors and COs. Shawn and Mike showed up within time frame they were supposed to and were very courteous and friendly. They worked efficiently and got the job done, and also cleaned up after the work. They were both very knowledgeable and answered all my questions. I highly recommend Reimer!!

Review 106 (2024-09-17 - Rating: 5)
Both Manny and Solomon were very pleasant to work with. Manny guided me to the right toilet replacement (love it!) and Solomon did a professional install and even though there were some challenges with the supplier he just didn’t stop until the job was done beautifully. Kudos to both young men😊

Review 107 (2024-09-19 - Rating: 5)
I met with Emanuel from Reiner on Monday and it was very favorable. He look at my problem and educated me on a few areas. He was very professional and will definitely call him if I have any questions or concerns. Don’t hesitate to call them if you have any problems.

Review 108 (2024-11-07 - Rating: 5)
Joe S was very thorough with his maintenance work and explained his findings to me. Jennifer was very helpful when setting up my appointment.

Review 109 (2024-07-23 - Rating: 5)
One of the best experiences I have had with a company and one of their employees. Solomon was very respectful and very knowledgeable, he explained the best and worst case scenarios and answered all my questions and concerns in details. I will definitely use this company again in the future if needed!

Review 110 (2024-12-03 - Rating: 5)
Amazing service! Our technician Joe was prompt and knowledgeable. He identified the problem and made the repair within the hour to get our furnace up and running.

Review 111 (2024-10-22 - Rating: 5)
Just met with Reimer professionals, Solomon and Jamison, who were unbelievably professional, knowledgeable, efficient and courteous. A company with employees that we are definitely happy to do business with. Thank you!

Review 112 (2024-08-29 - Rating: 5)
Anthony was on time with his arrival and was very helpful in explaining how our cooling system worked and diagnosing the problem. He was very thorough and patiently answered all our questions. It was a pleasure to work w Anthony and we will request him for any future work.Good job overall by Reimer!

Review 113 (2024-11-22 - Rating: 5)
Josh was so good he took his time to explain everything that happened and how it needed to be fixed. He was very helpful and fast at getting our heat fixed.

Review 114 (2024-11-04 - Rating: 5)
Have used Reimer out the rochester location twice in the last year the technician Solomon G was very professional and extremely even taking some time to go over everything so I knew exactly what was needed and happening and was comfortable and even gave me some decent tips going forward which as a new home owner helped drastically. I will using there services again.

Review 115 (2024-11-02 - Rating: 5)
Joe S was excellent! Very professional and got to the bottom of our problem without any issues!Very pleased with our experience and look forward to be continued customers. KS

Review 116 (2024-09-03 - Rating: 5)
Daniel and Mike did a fantastic job!!! They made sure we were completely satisfied with the job. They were extremely polite and respectful. Would highly recommend Reimer to our family snd friends and tell them to request Daniel, Mike and Tylet!

Review 117 (2024-09-28 - Rating: 5)
Solomon was our technician and he was super polite, very knowledgeable, and made the overall experience very pleasant. The response time from our call was amazing and I would highly recommend anybody that needs HVAC or plumbing work done to use these guys!

Review 118 (2024-08-31 - Rating: 5)
Anthony Visconte , one of your Reps, met with me today at my home to discuss having my furnace and A/C replaced. He was very professional, texted to inform me he was on his way, took many pictures, answered all my questions, volunteered much information he felt I could use, and showed me a few examples of the equipment he was recommending that would suit my needs. When both of us felt we were satisfied with all our questions being answered we said goodbye and he left. Whether or not I decide to purchase the equipment from Reimer I would definitely recommend Anthony as a representative for your company.

Review 119 (2024-11-16 - Rating: 5)
Two technicians did a furnace replacement under warranty. They completed in timely and professional manner. We would use again and recommend to others.

Review 120 (2024-10-30 - Rating: 5)
Joe S was very helpful, easy to understand and honest. He worked today at my house and my mothers house. I appreciated his manner and his work.

Review 121 (2024-08-13 - Rating: 5)
Solomon from Reimer did a great job today with our varied plumbing needs - disconnect and cap a natural gas line, replace two faucets in our laundry room, and clean out our main drain lines. He even helped haul out our old dryer. Friendly, courteous, professional, and worked well past the usual quitting time.

Review 122 (2024-09-03 - Rating: 5)
Solomon did a fantastic job while he was here. he diagnose the problem quickly, even showed me where the issue was and gave me tips on to prevent it happening again! Job was done same day and I couldn’t be happier with the service!

Review 123 (2024-08-23 - Rating: 5)
Reimer was amazing at our house with in 2 hours of getting called and then fixing the problem fast as well. The workers name was Cody and he was so helpful and nice. I hope if we need their help again he is the person that comes.

Review 124 (2024-12-10 - Rating: 5)
I greatly appreciate Manny Valle for his expertise, and knowledge of the situation he came to assess in my home and if I have anymore issues I will be calling back to personally request him to be the service Man.He did a great job and deserves a raise

Review 125 (2024-11-23 - Rating: 5)
Five stars - HIGHLY satisfied and recommended! I just had my furnace serviced by Reimer Home Services. As far as I knew, the furnace was in working order, but with winter coming, I thought I better be proactive and schedule some overdue maintenance and cleaning. Before I get more detailed about my experience with Reimer, I must mention that I called several local businesses first and had issues even getting a call back from the one that installed my furnace five years ago, and the other two I called said they were scheduling out into late February and March. Whoa, I had no idea you had to schedule HVAC service several months in advance, oops. Then I remembered receiving a postcard ad from Reimer, so I looked them up, and I saw they had excellent reviews. When I called them, the person helping me said they could send someone out in less than a week — well, sign me up! I really liked the HVAC technician who came to my home, Drew Eckman. He was friendly, patient, and professional, and he clearly knows what he’s talking about. He showed me areas of the furnace that needed attention and explained my options. I was interested in installing a device to improve the air quality in my home, and Drew explained it a second time when I called my husband to check in before we proceeded with the work. Drew worked efficiently and cleaned up afterward. I was so satisfied with the quality of this experience that I chose to sign up for their annual maintenance plan which includes four maintenance visits per year for heating, cooling, plumbing, and electrical. It seems like a great value that will save us money, and just as important, I have confidence that Reimer will fit us in on the schedule. It was my interaction with Drew Eckman that sold me on this company! What a great representative you have in him. Personable, professional, knowledgable, and skilled - I felt very comfortable having Drew work in our home, and I wish Reimer much success in expanding within the Rochester market. Thank you again to Drew and to Reimer Home Services!

Review 126 (2024-08-15 - Rating: 5)
Solomon was sent to our home for multiple estimates. In the meantime, he installed a new kitchen faucet. prices are fair and current. Im happy with the integrity of the company. Reimer plumbing was scheduled for the day before but ran into scheduling issues. The General manager called to inform me to the problem and made me first on the list the next day. Solomon was respectful. Actually the first company that walked into the home with booties on to make sure my flooring stayed clean.Do not hesitate to include Reimer for for any estimates you need done.

Review 127 (2024-11-28 - Rating: 5)
I had an onsite review with Manni Valle on installing water lines and drains for a new walk in shower that I am having installed. I was glad to see him since he had completed an extensive replacement of older water lines and drains in my upstair bathroom along with a major replacement of my main cast iron drain pipe for the house. A job that had turned our perfectly on my historic home built in the 1820s. Looking forward to him working on this new project.

Review 128 (2024-10-04 - Rating: 5)
Anthony was my service representative and advisor.He was extremely knowledgeable and personable.He explained every step that he was doing and explained the reason for it.I would definitely recommend Reimer and Anthony for all of your HVAC and water heater questions and needs.

Review 129 (2024-11-23 - Rating: 5)
Wow!!! I will recommend these guys to EVERYONE!!! Jamison was absolutely Amazing!!!! So knowledge and excellent at his craft!!!!! I appreciate that they put my kitchen plumbing back together after a terrible leak!!! Efficient and Excellent what more could you ask for!!!!!❤️

Review 130 (2024-08-18 - Rating: 5)
We had a back up with our plumbing and within 30 minutes of calling Reimer plumbing sent Evan Berkemeir to help. He was professional and was able to clear everything out for us within minutes. We’re so happy he was able to come out on a Saturday evening to help us. If you need any give Reimer home services a call!

Review 131 (2024-12-13 - Rating: 5)
Josh performed our routine boiler maintenance and was very professional and clearly very knowledgeable. He made great recommendations and explained everything thoroughly!

Review 132 (2024-06-13 - Rating: 5)
Patrick you’re awesome! We have a major electrical issue in our home and have had two other companies come out to take a look and give us an estimate for work that needs to be done. Patrick is by far the most knowledgeable and professional person that has come out to assess our situation. He took the time to explain the work needed to be done, answered all of our questions and gave us three different options with estimates to ensure we could make an educated decision. We couldn’t feel more confident in choosing Patrick and Reimer to take care of this job forus. Looking forward to getting this work done and will definitely follow up once it is complete.As promised, following up on my previous post. So today Patrick and Daniel came out to take care of our electrical issues and we can’t say enough wonderful things about them and the work they did. We were advised when they were on their way, they arrived on time, we chatted for a bit about the job and then they got right to work. They kept us informed throughout the day with their progress and any unexpected issues. They were professional, incredibly knowledgeable and very personable. Once the job was completed they cleaned and vacuumed all of the rooms they worked in. We are so very thankful and grateful that we chose Reimer to handle this job. We can rest easy now knowing our home is a safer place. Reimer is truly an amazing company and a step above the rest and very lucky to have such great people working with them. Our new lights are so darn awesome!!! Thank you!!!!

Review 133 (2024-11-25 - Rating: 5)
I went with Reimer because of the gentleman John who did my consultation. At the door, he was very open-minded and professional. He took the time out to go through everything and make sure I had an understanding of what he was saying and the work that would be done. He asked me what it is that I wanted and how they could work things out for my budget, and we were family at that moment. Made me comfortable, and i knew that i was in hood hands. I dont like pushy people, i liek honest people. These gentlemen came out the next day, and I am excited, I cant wait to turn it on. Everything was so neatly put in and cleaned up very nicely, very impressed. Ill recommend the Reimer family to everyone. Thank u all 🥰💓Mrs.Aretha GreenPenn

Review 134 (2024-12-11 - Rating: 5)
Todd came down to take measurements for zone heating installation. While he was here I mentioned the humidifier wasn’t working. He found the humidifier wasn’t getting water due to calcification of the shutoff valve. He took care of the issue and got it working. Great job

Review 135 (2024-12-28 - Rating: 5)
Chris S. The service technician was very courteous and respectful of my home .I was pleased with his professionalism above and beyond. I would recommend this companies services.

Review 136 (2024-11-03 - Rating: 5)
Joe S was awesome!! Super professional and worked quickly. He also gave us options for the best deal.

Review 137 (2024-09-02 - Rating: 5)
I was very pleased with the service today. Kevin was very professional and explained the work that had to be done. I would certainly recommend your company to family and friends . Thank you for taking care of my sewer problem especially on Labor Day.

Review 138 (2024-10-18 - Rating: 5)
Chris was great. Knowledgeable and friendly. Always welcome! He had to come as the previous employee disconnected a hose and our furnace would not turn on !

Review 139 (2024-08-23 - Rating: 5)
They came out same day to look at a potential issue with a vent pipe in our attic. It was determined there was no issue so I could go back with the documentation to show it is a roof issue. Getting same day service is not usually available and they were able to accommodate and came out within a few hours. The technician Solomon was great and took pictures and filled out a detailed report for us. Thank you!!!

Review 140 (2024-11-24 - Rating: 5)
Neil was great, Reimer was able to come out on day of emergency and diagnosis the problem of a bad gas valve on our boiler. They left a couple of space heaters for our use since they had to come back the next day with the part. Came back early in the morning and got the new part installed and heat back in our home.

Review 141 (2024-12-18 - Rating: 5)
Manny came on time and explained everything he was doing. He did an awesome job. I definitely recommend him.

Review 142 (2024-08-16 - Rating: 5)
Solomon was very professional, courteous, and didn’t mind talking with myself and my wife while unclogging our kitchen sink. He did a great job and gave us tips how to keep our kitchen pipes clean and talked to us as he was working letting us know what he was doing. I give Solomon a 10 with 10 being the best and 1 being the worst. Thank you and we look forward to working with you on our next job. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Review 143 (2024-10-03 - Rating: 5)
Anthony from Reimer came to inspect my air conditioning. He was pleasant and seemingly thorough. I feel much more confident in my system and he provided recommendations for the future. He also inspected my boiler system and that was good as well.

Review 144 (2024-06-05 - Rating: 5)
I had a great experience. Solomon showed up very shortly after I received the text that he was on his way. He explained worst case scenario and best case scenario before he did any work, which I appreciated so I had a heads up. He said he would do everything he could to make the best case scenario work. Luckily, he was able to snake my drain and clear it. 10/10 would recommend to family and friends. Very knowledgeable and friendly. Thanks Solomon and Reimer!

Review 145 (2024-12-05 - Rating: 5)
Very professional knowledgeable courteous and respectful. Long days without complaint remaining friendly and in good humor. Special thank you to Chad, Jameson and Joe S.

Review 146 (2024-12-02 - Rating: 5)
What a great experience today! The service man that came, Jamison, was outstanding, quickly diagnosing the problem and promptly fixing it. I highly recommend this company!

Review 147 (2024-09-20 - Rating: 5)
Manny wasnt able to precisely determine the problem since it was out of his expertise and would have involved a lot of work that may not have fixed the problem with my well pump. He had a few ideas on what it might be and how I could work around the situation until I can get it repaired. He didnt charge me anything either. Id work with him again anytime in the future. Thanks Manny!!!

Review 148 (2024-08-04 - Rating: 5)
Todd Taton was excellent! He went above and beyond to make sure our needs were met and then some! I will definitely be calling upon Reimer’s seservices again based on this interaction and would recommend Todd to anyone looking for plumbing needs.

Review 149 (2024-09-15 - Rating: 5)
Chris Lorenz came to help with an emergency service and was amazing! I am so happy that I chose to use Reimer! He was very thorough and made me feel very comfortable. A true professional.

Review 150 (2024-06-29 - Rating: 5)
Drew was extremely helpful! Very knowledgeable and honest. Messaged Reimer, and Drew came over the next morning and gave us an estimate on AC replacement (which we went forward with) and thoroughly explained every details, even checked our furnace for us. The entire process was very efficient and professional :) I will definitely recommend Reimer to all my friends! Great company who thinks of customers first.

Review 151 (2024-08-19 - Rating: 5)
A+ super personable and punctual. Gave me a no hassle, no obligation estimate. Walked through my basement and gave me a quick rundown of what they recommended getting fixed, even setup service in 48 hours. Thank you!!

Review 152 (2024-09-26 - Rating: 5)
Todd is very knowledgeable with his skills and products. He made us feel comfortable with our choices. He is a great asset to the Reimer Company.

Review 153 (2024-07-20 - Rating: 5)
Solomon, your rep was very respectful and knowledgeable. He took the time to understand what we were trying to accomplish and explained several options and price ranges. The work was scheduled within a few days of the estimate. Very impressed with your service!

Review 154 (2024-11-30 - Rating: 5)
Just had Chris R out for our AC. What a great guy. Explained everything, was efficient and did a great job. Highly recommend. My nephew owns a large HVAC company in another state and he said the price was very fair for the job that was done .😊

Review 155 (2024-11-22 - Rating: 5)
A huge shout out to Reiner and Jamison and Emanuel. My sump malfunctioned and a pipe cracked. Manny came out immediately for an estimate and to review my options and Jamison installed the new dump the same day. He’s clearly a pro and explained how the new system works. Reimer came through for me again!

Review 156 (2024-12-27 - Rating: 5)
Great experience! Chris Sposito was very knowledgeable and talked through all of the options with me.

Review 157 (2024-06-17 - Rating: 5)
I had an electrical inspection today with John. John was professional and courteous as well as knowledgeable! I love using Reimers as they keep me abreast of arrival times and stick to them. Calling the office is always a pleasure too. Changing appointments is never a hassle and handled promptly. I like getting the estimates from them because the technicians always explain everything thoroughly. In my opinion, the estimates are fairly priced and I feel confident the company would stand behind the work. Trust in a business is very important to me. There are too many fly by night businesses out there. I would recommend Reimer for your home care needs.

Review 158 (2024-10-28 - Rating: 5)
Emanuel and partner did a fantastic job today. Was very professional and informative! Prompt and within time frame we expected. Explained what was done and things to do and look for for in future! Thank you ! A five star experience!!

Review 159 (2024-07-27 - Rating: 5)
Mike came out on call and was very professional. He had an equipment malfunction and wasnt able to address the problem. After a quick call to his supervision he assured me someone would be out in the morning to remedy the issue, and that the diagnostic fee for his visit would be waived. The following morning the problem was resolved in a timely manner. I would recommend this company based on their professionalism and customer service oriented mentality.

Review 160 (2024-09-13 - Rating: 5)
Tyler Dean did an electrical inspection and showed us how to improve our home with new electrical service and generator. He was very thorough and professional and a great representative for Reimer.

Review 161 (2024-07-04 - Rating: 5)
Called on July 3rd at 2 pm and the Drew the tech arrived at 6 pm. Was very happy that I received such fast service before waiting for June 6th. Also, Drew was very friendly, polite and knowledgeable and fixed the problem in a timely manner He also explained the repair process which I appreciated. Anyway, was very satisfied with Drew and would recommend Reimer Home Services to others.

Review 162 (2024-11-30 - Rating: 5)
Emmanuel valle was wonderful with trying to fix the clog in our sink. Great customer service as well. Very pleased with the service today.

Review 163 (2024-11-16 - Rating: 5)
James was pleasant, courteous and besides doing an excellent job tuning my furnace, made me understand things which were important and never been explained to me so clearly.

Review 164 (2024-09-19 - Rating: 5)
Very nice and knowledgable salesman. I needed info re: a new furnace and he was patient with all my questions and checked all my boxes. Definitely recommend Reimer/ Joe Raymond.

Review 165 (2024-08-01 - Rating: 5)
Anthony showed professionalism and courtesy while at my home . He explained everything he did and what I may need going forward. Anthony was extremely knowledgeable in his work along with a great personality. He is a huge asset to Reimer

Review 166 (2024-10-26 - Rating: 5)
Super fast service, very friendly furnace tech. I plan on using Reimer from now on for furnace issues! Big thanks to Anthony (and dude keep playing piano!).

Review 167 (2024-10-08 - Rating: 5)
Joe S was my technician when my furnace in my recently purchased house stopped working. He provided a very thorough inspection and gave great tips in addition to fixing my furnace.

Review 168 (2024-11-12 - Rating: 5)
John was fantastic, he really took the time to explain how things work and to lay out my options. He was punctual, professional, courteous and very informative!

Review 169 (2023-11-16 - Rating: 5)
A+ Start to Finish !!! John Hammil in sales was very knowledgeable and provided all the information I needed. The install crew, Chad Salivan,Alex Valenti, and Manny were very efficient, neat, polite, and a pleasure to have in my home. GREAT JOB!

Review 170 (2024-06-27 - Rating: 5)
Drew Eckman did a great job servicing my air conditioning. He was on time, professional, and explained everything clearly. He completed the maintenance efficiently and gave me tips to keep the system running smoothly. I’m very satisfied with his work and highly recommend him.

Review 171 (2024-08-02 - Rating: 5)
John Polizzi did a wonderful job helping us find what was best for our home. He was very informative and knowledgeable. We are so glad he was able to help us get the perfect plan for our home.

Review 172 (2024-12-27 - Rating: 5)
He was greatVery nice getting things sorted out for the holidaysWould call again thank you

Review 173 (2024-07-30 - Rating: 5)
Kenny Kaufmann provided excellent service during his visit to our home yesterday. We have been having problems with our drain pipe in the garage and Kenny in terrible heating conditions resolved the problem. He was professional, courteous and suggested service on other drainage issued that made sense to us. We highly recommend this company.

Review 174 (2024-10-13 - Rating: 5)
Our boiler wouldn’t run. Todd came to take a look. He was really friendly, took time to answer our questions, explained what was going on, and gave us our options. We definitely recommend Reimer Heating, Cooling & Plumbing.

Review 175 (2024-07-07 - Rating: 5)
Didn’t realize i was calling a call center when I tried to set up an appt, but all in all Reimer did what was expected. The tech, Chris, was amazing. When he arrived he didn’t waste any time and did what was needed and was able to get us on our way. Thank you

Review 176 (2024-11-14 - Rating: 5)
The gentleman, Todd, who serviced my furnace was friendly, respectful and conscientious, found my problem with a furnace, switch door, switch, and order the part and will most likely come back and be the one to replace it. I would highly recommend advance heating.

Review 177 (2024-07-30 - Rating: 5)
Reimer is awesome. Patrick was knowledgeable and friendly and explained all of my options regarding my electrical service for us to make the best decision. 10/10 would recommend!

Review 178 (2024-08-30 - Rating: 5)
Very impressed that on a holiday Friday team stuck with the task , made great recommendations at both homes and took the time to explain how things work that they proposed making it much easier to determine the cost benefit. Many thanks to Todd and Corey

Review 179 (2024-09-27 - Rating: 5)
My technician was Robert. Hes always done a great job on my service needs. The most important factor is I have confidence in his work and suggestions.

Review 180 (2024-08-30 - Rating: 5)
Kenny from Reimer home service did an excellent job today. We had drainage backed up to the second floor and he unclogged and replaced the pipe in no time. Thank you Kenny for hard work.

Review 181 (2024-10-15 - Rating: 4)
Reimer Heating was very helpful ! From the receptionist who answered the phone , who was very kind, to the tech Chris S. Who told us the issue , even had a few laughs, and was able to give quotes for a replacement furnace in the next year or so.

Review 182 (2024-06-25 - Rating: 5)
Reimer heating cooling electricity and plumbing, installed main panel and all new breakers, because the house I purchased in 2024, was not up to code. The old main panel was a fire hazard. The Reimer team was on time. They answered all my questions. The team was very professional and knowledgeable. I am extremely happy with the electrical work completed and I know that Reimer is honest. There is a reason why they have been in business since 1921. After the work was completed the clean up was wonderful. Basement was cleaner than when they arrived. I have no problem with recommending this company to anyone. In fact I did today to a friend and my neighbor. Thank you!!!

Review 183 (2024-07-31 - Rating: 5)
Shawn arrived on time and gave me a good estimate for how long it would take for the work. He explained all of his decisions and we were pleased with the work he did.

Review 184 (2024-07-18 - Rating: 5)
John Was great!! this is the second time we are using Reimer. First time was for our furnace to be replaced And now a whole house generator !! Very professional highly recommend this company to anybody.

Review 185 (2024-12-20 - Rating: 5)
Great service, Anthony’s knowledge is superb. Prompt, professional, straight to the point.They got me as a customer for a long time.

Review 186 (2024-12-27 - Rating: 5)
I was very happy and satisfied with the service provide by the company and espcially our tech jamison. He was very infomative

Review 187 (2024-09-19 - Rating: 5)
Amazing work! The workers were polite, and got the job done. Couldn’t ask for more

Review 188 (2024-07-03 - Rating: 5)
Best service from this company! Recently had John P fixing electrical at our home. He went above & beyond. Was punctual, fixed problem quickly, neatly cleaned up the small amount of residual dust & drywall after he completed his work. We couldn’t be happier. Sent me a text w his expected time of arrival, along w photo & credentials prior to his arrival so you knew who to expect at your door. John P provided a cost estimate before any work was performed. No hidden surprises with Reimer Home Services. Much better than other companies I’ve hired in the past. Kudos to John!

Review 189 (2024-08-14 - Rating: 5)
Joe was wonderful during our assessment. He shared information I did not know about Mitsubishi splits and talked me through what it would take to accomplish the task.

Review 190 (2024-06-19 - Rating: 5)
I came home from work to an 80 degree house and I didn’t have a game plan. I just dialed down the list of numbers google provided. After a long hold and an after hours attendant from the first two numbers I was finally was able to reach a nice woman who let me know she could have a tech at my house TONIGHT! Fantastic. Chris came over and did full diagnostics and tried like hell to get my very old and apparently obsolete unit to work again. He was super kind and knowledgeable. I appreciate the great service and now must move forth to big decisions so I can stop melting!

Review 191 (2024-10-18 - Rating: 5)
Solomon was great to work with. Easy going and very good at explaining exactly what was going to happen. Would gladly work with Reimer again!

Review 192 (2024-06-28 - Rating: 5)
John was an excellent technician. He diagnosed my electrical problem then educated me on the benefits of upgrading my electrical system. All on a Sunday, he was at my house an hour after I called. A couple weeks later, their crew upgraded my panel, grounding, weathervane, etc and did an excellent job. Very nice people at Reimer.