Mr. Rooter Plumbing of Rochester-MN

Located in Rochester, Minnesota

Address: 6934 11th Ave SW STE B, Rochester, MN 55902, United States

Phone: +1 507-216-3026

Rating: 4.7

Services

Identifies as women-owned
Online estimates
On-site services
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-31 - Rating: 5)
I had a very good experience with this company. First, they came out and scoped my drain line with their camera while I watched - for NO CHARGE. I have over 100 feet of pipe without a proper clean-out, so not the easiest job. Their rep - Alex Perez, explained what he was seeing. The company sent me a proposal with several options. I had questions about them and they called me back promptly. There was no hard sell. I chose an option, and they called me back promptly to schedule. They had to jack-hammer my floor up to install the new clean-out as well as jet the whole line. On the day that they were to come, their workers, Travis, Daniel, Jake, and Royce arrived right on time. They were friendly and did their work in a professional workman like manner. I popped in on them several times for updates and they were happy to made every effort to keep me informed of what they were doing now and next steps. At the end, they showed me the after the repair and cleaning video of my now very clean main drain from the brand new clean-out down 100 feet to the city sewer. They left my basement tidy,. Everything that everyone at this company did was as expected and on-time. I recommend this company!

Review 2 (2024-11-27 - Rating: 5)
Timely, professional, and helpful.Mr Rooter was able to respond to our service request within a day and there service professional (Derek) helped right size the fix by providing valuable information to make a decision. Overall great experience.

Review 3 (2024-12-31 - Rating: 5)
Allen Dan was awesome! Appreciate the work! Quick and easy! Appreciate the added value (Educating customer). Thank you

Review 4 (2024-08-13 - Rating: 5)
Had a sudden water emergency early in the day and Mr. Rooter was the only company that could get anyone to us the same day. Cody H. explained things in laymans terms well enough for us to understand, and came up with 6 different plans to fix our issue, ranging from all sorts of price ranges so we were able to pick the best option for us at this time. He is very professional and knowledgeable about what hes doing. We know who well be going through for our future projects!

Review 5 (2024-08-28 - Rating: 5)
Awesome service from Cody today. He was very thorough and explained everything so well! I ask a million questions because I like to learn, and he had no issues with a tag-a-long. Mr. Rooter is my go-to!

Review 6 (2024-08-03 - Rating: 5)
Cody couldnt have been nicer, he explain in detail what he would be doing.It was 95 outside he was under our house working in the heat and the humidity.On the last day it was pouring out by the time he was done he was drenched beca use it was raining had. But he kept on working to get the job done.Cody made sure we understood everything he did to help us out. Would recommend him anytime.

Review 7 (2024-11-05 - Rating: 5)
Derek is very helpful. He also helped us fixed the dish washer issue after unclog the kitchen. Highly recommend this company.

Review 8 (2024-07-26 - Rating: 5)
Toby Hagen came to my house today to help with a shower faucet issue. Toby couldnt have been nicer and more professional! He was helpful and considerate and I wouldnt hesitate to request him again, should I need any services. Highly recommend!

Review 9 (2024-08-15 - Rating: 5)
Cody was prompt and courteous. He gave us price options for the work that we needed done and was able to help us immediately.Wed use and recommend Mr Rooter again. Thank you.

Review 10 (2024-08-12 - Rating: 5)
Wife stated that he was super helpful with explaining everything to us - also got a long with our cat who took an interest to him working. Fixed the issue in a timely manner as well. If we have further issues we will more than likely be calling them again!Also his beard was in point.

Review 11 (2024-12-31 - Rating: 5)
The service was efficient. We were given options for services and chose the service that suited us. The clogged drain was resolved in a timely manner.

Review 12 (2024-06-12 - Rating: 5)
Derek and his crew were very professional, friendly and thorough! They worked efficiently around my in home family child care business and went above and beyond to make sure there are no other issues in our home. We would highly recommend Mr. Rooter!

Review 13 (2024-10-23 - Rating: 5)
I love this company. They stand by their work and are easy to work with. We have had a number of plumbing issues and they have all been resolved in a timely fashion.

Review 14 (2024-01-13 - Rating: 5)
A professional plumber, at a professional price. There is no doubt Derek did a great job and did leave the work site cleaner than when he started. But wow, have plumbing prices gone up. He did a drain/pipe cleaning of our old cast-iron pipes. Then reconfigured a dual wash basin down to just one and removed the extra pipes from old setup. Looks much better, especially after I do a little painting.

Review 15 (2024-07-06 - Rating: 5)
Cody H. came to fix a backed up drain in my basement! He explained everything really well, including all the repair options, and even found a leak in a pipe that would have caused a lot of damage. He repaired all the issues in a couple hours and did a great job!

Review 16 (2024-06-24 - Rating: 5)
Tory and Ken S. did a fantastic job of evaluating our issues, detailing our options and explaining them to us so we understood them. They never pressured us and kept us informed of progress. We were very pleased with their professionalism and their work.

Review 17 (2024-09-16 - Rating: 4)
Overall a good experience. Expensive, but what isnt these days. Only negative was the hose for my washer wasnt connected properly or cold water turned on to the washer, but easy enough fix for me to do. Everyone was professional and kind!

Review 18 (2024-07-17 - Rating: 5)
Called Mr. Rooter because of a really bad leak in my shower. Derek Foellmi came came over and did a great job fixing it. Very knowledgeable, efficient and did a great job explaining why. Also looked at other plumbing issues too. Thanks Derek and Mr Rooter!

Review 19 (2024-06-14 - Rating: 5)
We had dishwasher leak at the beginning. Derek Ken came at the 1st time and contacted a company to do the repair for me. He did not check the dishwasher because it’s expensive and the other company will do it anyway. Derek also checked my other places that may have water leaks. He gave me some suggestions. The second time Derek and Gavin came to replace tub spout and put caulking around bathtub and toilet. They are very nice and professional. The only thing is that this company’s pricing is very high.

Review 20 (2024-07-06 - Rating: 5)
Called Mr Rooter yesterday and they sent out their technician early this morning. Max did a great job clearing our clogged floor drain in our basement. Will definitely be reaching out to Mr. Rooter next time we need a plumber.

Review 21 (2024-11-05 - Rating: 5)
Technicians were friendly knowledgeable. Did a great job of explaining my options! Would recommend

Review 22 (2024-07-22 - Rating: 5)
We would like to express our sincere gratitude to Neal from Mr. Rooter Plumbing of Rochester for his prompt and efficient service in diagnosing and resolving our plumbing issue. We highly recommend Mr. Rooter for any plumbing needs you might have.

Review 23 (2025-01-07 - Rating: 5)
Dan was awesome - very knowledgeable and excellent service. Very satisfied and highly recommend!

Review 24 (2024-10-16 - Rating: 5)
My serviceman was polite, well informed, and explained everything before moving forward. He was respectful of both my time and my Home.Good experience

Review 25 (2024-06-13 - Rating: 5)
Our thanks to Sam D, Travis A, Jake L, Daniel L, and Rob Z for doing such as great job on our sewer line repair. You guys are the best!I will definitely recommend Mr. Rooter to everyone I know.

Review 26 (2024-09-05 - Rating: 5)
Tory and Derek were FANTASTIC; the issue morphed from a malfunctioning dishwasher to resolving a kitchen sink drainage issue. Both issues were addressed thoroughly.

Review 27 (2024-08-16 - Rating: 5)
Very good, he arrived early, explaining everything what he was going to do, very good at his job, showed the camera video. Explaining about the process of cleaning the pipe.

Review 28 (2024-10-30 - Rating: 5)
Cody did a great job (I did not meet his assistant) and everything is working better than we could hope for.Thanks

Review 29 (2023-09-13 - Rating: 5)
My experience was excellent. They were prompt and professional. The technicians were more than accommodating when I needed to add an extra job on top of what I initially contracted them for. They also resolved my plumbing issues and fitted new shut-off valves in a timely manner. My service professional Derek Foellmi was very friendly, helpful, and communicative. Overall, I would recommend their services to anyone in need of serious plumbing work.

Review 30 (2024-03-21 - Rating: 5)
I recently had Trevor and Tory out from Mr.Rooter and they were excellent. We had a drainage issue happening from our Kitchen into the plumbing downstairs. They were very professional, walked me through all of my options and made sure I was properly educated on the plumbing in my home so I had the full picture.This is the second time Trevor has helped us out. I really appreciate Trevors approach in educating the customer on their plumbing in the home. This is my first home and I have learned a lot from Trevor on the two times hes been here. He makes sure he answers all of my questions and that Im comfortable with the decisions we have made. He doesnt make things seem scary or stressful, which is huge becuase plumbing problems can get very stressful. I highly recommend Trevor or Tory. They are both great!

Review 31 (2024-10-07 - Rating: 5)
Derek Foellmi did a great job, he was friendly, fast professional. would highly recommend.

Review 32 (2023-06-13 - Rating: 5)
Everything about my experience with Mr. Rooter was positive. I realized I had a sewer line backing up into the basement drain at 9 am on a Monday. Mr. Rooter Plumbing was the first plumbing company that answered, and the customer service expert was very courteous and said they could have someone out between 12-2 pm. Less than an hour later, they called to say someone could stop out right away. Trevor, a field manager and master plumber, was absolutely fantastic. Aside from obviously being very knowledgeable and skilled in his trade, he established a sense of trust throughout the service visit, something that set this experience apart from those Ive have in the past with other companies. He along with his partner were exceptionally professional and friendly. Trevor made sure to explain his observations in detail throughout the visit, and it was clear that he cared about making sure I understood everything. He was very upfront about pricing before moving forward, and I did not feel pressured or misled when it came to making a decision. He also took genuine concern for my familys safety in pointing out other plumbing issues I may want to address in the home. Ultimately, Trevor and his partner were able to successfully address the immediate problem and provided helpful insight and a referral for a long-term solution. Overall, Mr. Rooter Plumbing eased the stress of an otherwise unfortunate situation and left a very kind, neighborly impression on me. I would highly recommend them for any plumbing issues/emergencies.

Review 33 (2024-05-13 - Rating: 4)
The work was timely and looks like he did a good job. The plumber was very friendly and explained everything throughly. But the cost was excessive in my opinion. Just to replace a garden hose faucet, a foot to a foot and a half piece of pipe with a shut off valve on one end for your outside garden hose, was just over $1,400.00. Which was easily accessible through a small hole he had to make in the ceiling and was less than a hour’s work. Rochester is just so far gone on pricing for virtually everything anymore, it’s just sad. Basically $1400 bucks an hour labor costs for a plumber now?

Review 34 (2024-03-05 - Rating: 5)
I had service provided by Derek Foellmi to replace my water softener. His knowledge allowed me select the best one for our needs. The install went well and the information I received was easy to understand. He did a great job on explaining how I should use this softener. A job well performed!

Review 35 (2024-05-01 - Rating: 5)
Neal F. was super friendly and professional. Not only did he fix all my problems (we had to replace a couple of leaky valves and also get a new PRV), but he also answered all my questions and doubts. Perfect work!

Review 36 (2023-09-29 - Rating: 5)
Derek was very focused on doing his best to pinpoint what my water issue was. He answered ALL my questions and was definitely focused on giving me the best service and getting to the bottom of my issue. He was not just there to take my money! He explained everything very well to me also. He was great!

Review 37 (2024-07-26 - Rating: 5)
Derek was courteous, knowledgeable, he did a terrific job. Very happy with the water softener installation.

Review 38 (2024-01-12 - Rating: 5)
If i could give 10 stars I would! Trevor was incredibly helpful! I had a major leak in my trailer home in the middle of winter. Despite a several inch snowfall he got everything up and running for me, showed me everything i needed to be aware about and him and his boss did everything they could to help me get the financing! I’m very appreciative of everything that was done and happy to have running water again! Thank you Trevor your help was greatly appreciated!

Review 39 (2024-04-21 - Rating: 5)
Derek, Ken & Cody did a great job cleaning out the pipes at my house. They were friendly and professional and have me tips to help prevent future issues. I wouldnt hesitate to call again for any future plumbing issues.

Review 40 (2023-09-12 - Rating: 5)
We had drain plug issues and called Mr. Rooter, Trevor was our technician and he did a very through fabulous job and let us know what the problem was! Trevor was very friendly, professional and very knowledgeable! A++ Thank you!

Review 41 (2023-08-05 - Rating: 5)
I called on a Saturday morning and they were able to send someone out that afternoon. Derek was the service professional who came out and he was great. Very knowledge and very nice! He was able to get my sink drain unclogged in about 20 minutes. Would definitely recommend him.

Review 42 (2023-08-22 - Rating: 5)
Had an issue with the drain pipe in our utility room, and made a call on Thursday, and they sent someone same day to come check it out. They were able to quickly diagnose the problem, and set us up for an appointment the following Monday. They came out first thing in the morning and went right to work. The whole team was friendly, efficient and they were extra nice to our rambunctious dogs 🤣. Thank you Derek and crew for a job well done. ⭐⭐⭐⭐⭐

Review 43 (2023-09-13 - Rating: 5)
Our experience with Mr. Rooter was very positive. Derek the plumber who helped with our pipe leak was professional and knowledgeable, he did a fantastic job. Will definitely call Mr. Rooter again in the future for any plumbing needs.

Review 44 (2023-10-06 - Rating: 5)
I would recommend to a friend. I called their emergency 24/7 line, in which a real person answered and worked with me. Tony A. came promptly in the morning; he was very professional but yet still personable and enjoyable to work with. He was able to explain everything very well and answered all my questions. At some point his manager (Trever I believe) arrived, he was also very pleasant to work with. I really respect the ability of Tony, and the work environment at Mr. Rooter, to know when another set of eyes can be helpful. Overall I received fantastic service and would work with them again.

Review 45 (2023-12-08 - Rating: 5)
I am giving 5 stars to my technicians Kris and Ethan! They did an amazingly thorough and high quality job of clearing our unique drain situation! We live in an old church and the plumbing is ancient and curious! We have two sinks in the basement kitchen and they are connected at some point in the floor. I have a 50 foot snake that usually takes care of any blockage, but it didnt work this time so I called Mr.Rooter. The scheduling gal was friendly and it was very easy set up the appointment. They were able to come out the next day. I was a little bummed that they said they couldnt give a quote, but since the $59 initial fee would be applied to any services I thought that was fine. They sent a confirmation email, and a text letting me know who the technician was and when theyd be there. Then the next day they called, emailed and texted to let me know that the tech was on his way. They even arrived about 10 minutes early. Kris and Ethan were very friendly and eager to get to work. They did a great job assessing the situation and giving me quotes of two options. I really wanted to have a camera go down the drains so we could see what has been causing the problems, but we have galvanized steel pipes and they said many times the camera doesnt fit in those kind of pipes due to the way they are corroded on the inside. But he said they would try after they ran the cable to clear the lines. They ran the cable down both drains and cleared them up. Then they could at least get the camera in far enough for us to discover where the drains connected which was one mystery we wanted solved. They couldnt get it past 12 feet though so we couldnt really tell what the main clogging issue was. They were very clear and thorough in both their work and explanation of what they were doing. Plus they were very clean - way cleaner than I was when I did it! I am very satisfied with Kris and Ethan! Go team! My only slight negative comment is that I really think they could offer a quote of sorts over the phone to avoid the awkward sticker shock and stuck feeling of being quoted and presented options on the spot. The last time we had our drains cleared by a pro was 2015. Im pretty sure it was Roto Router and it cost $250. I assumed that costs had gone up in 8 years, but I really hoped we could get a ballpark of what to expect. When Kris showed me the options on an iPad, it was clearly set amounts to chose from, not things that he made up on the spot. Basic drain cleaning was $379. Im assuming thats the rate they always charge for that service. I understand that extra things can come up, but it seems to me that the person booking could say drain clearing services start at $379. This would give the caller an idea of a starting point. Obviously it could cost more, but it wont be less. I suppose this is way of covering themselves from underbidding, but it seems more like a way of keeping people from calling around for cheaper prices. They kind of have you by just showing you options on the spot when youre already $60 vested. Out of curiosity I Googled average cost to clear a drain and it was between $175 and $600 depending on the clog. I know my situation is unique so Im guessing $400 is about right for what they did. And as I said, Im very pleased with the work! So 5 stars for the work, and Id say 4 stars for they way they handle pricing. I just think it could be a little more honest and up front and less on the spot.

Review 46 (2024-04-09 - Rating: 5)
This was great service to unblock a basement drain. When I finally gave up trying to unstop it on my own it was, of course, a weekend. No matter, in my hour of need they responded in what was actually about an hour. There were two higher priced options, but I chose the basic unblocking which worked perfectly.

Review 47 (2024-03-04 - Rating: 5)
Dan Allen came to replace my water heater and it was an excellent experience! He talked me through all the options to fix the issue and was not pushy to pick the most expensive package with all the bells and whistles. Would definitely recommend Mr. Rooter for any plumbing needs!

Review 48 (2023-10-16 - Rating: 5)
Fast service and very friendly. They had someone out within an hour of my phone call to take a look at my issue. Derek was very knowledgeable and did a great job of assessing the issue and providing me with options (as well as future recommendations and suggestions to proactively prevent issues).

Review 49 (2023-06-09 - Rating: 5)
Mr. Rooter. Plumbing came to install a new kitchen faucet and new bathroom faucet at our new home. I was able to schedule an appointment and have the plumbers over within one hour of calling. We had Tony, Trevor, and Derek as our service professionals. They were all very knowledgeable, personable, and worked efficiently. We are very pleased with the new faucets installed!

Review 50 (2023-09-23 - Rating: 5)
We scheduled an appointment for my mother-in-law due to a slow bathroom drain. Tony A. fixed the problem! Tony was friendly, shared clear information, and was very responsive to our questions. He worked quickly and neatly to clear the drain then followed up with the complimentary inspection which he completed in an honest and ethical way. I would highly recommend Tony. A+++

Review 51 (2023-04-25 - Rating: 5)
Trevor was a great representative for your company. He was detailed and very knowledgeable. He clearly explained the options to me and the pros and cons of each.If I can get him every time I will use your company for all my plumbing needs.

Review 52 (2023-08-05 - Rating: 5)
Trevor was awesome. I had multiple projects I needed to get done on my condo and he arranged everything to be done the very next day for me. The job started at 8am and he showed up 5 minutes early ready to go, and then worked until like 7 at night to get it all done in 1 day for me! High recommend. A+

Review 53 (2023-07-26 - Rating: 5)
Derek was my technician. He was very nice, answered all my question and did a great job unclogging the drain. He also noticed some important issues with other parts of my plumbing that needed to be addressed and got another appointment set up to have that looked at. Excellent service!

Review 54 (2024-12-14 - Rating: 5)
Trevor, our service man, was phenomenal-professional, knowledgeable, pleasant, informative….and stayed late on a Friday evening to remedy our problem immediately. Mr. Rooter Company was very professional when I made the call, communicated frequently about when our service professional would arrive, and even though they were scheduled to come the next day after our call, came and took care of our situation on the same day of our call. I highly recommend Mr. Rooter, and if you are fortunate enough to get Trevor, he can’t be beat!

Review 55 (2024-11-27 - Rating: 5)
My family and I are very thankful for the guys at Mr. Rooter and the quality of their work. The crew was extremely kind, thoughtful, and well-educated. We appreciated their transparency as they kept us updated each step of the way, explaining the issues clearly to us and presenting us with several options. Each day, they showed up early and often stayed late to complete the task at hand. If youre looking for someone to complete your plumbing work, look no further - choose Mr. Rooter Plumbing! Thank you Trevor, Tory, Cody, Alex, and anyone else that took part in the process!

Review 56 (2023-07-14 - Rating: 5)
Neil is a very personable plumber, he spent a long time with us making sure we understood the ins and outs of the plumbing in our home. Mr. Rooters may not be the least expensive plumbing service, however they came so quickly and were very helpful and thorough. I would use them again if I needed quick and reliable service.

Review 57 (2023-06-05 - Rating: 5)
I was extremely pleased with Mr. Rooter, from the courteous, fast response to my call to get someone out to look at my backed up drain problems, to the day of service. Jon was incredible! He answered all of my questions - and I had a lot of them - and was professional throughout his almost full day of work at my house. I trust this company, and will recommend them to others. Very happy to have my drains to the sewer main working again, and am pleased with the cost.

Review 58 (2023-09-11 - Rating: 5)
We were having issues with a corroded sewer clean out leaking sewer gasses into our home. The job required the concrete in our basement to be opened up where, of course, complications were found. Not only was Trevor was professional, friendly and on time, he did a great job of explaining the problem and offered a number of possible solutions.In the end, everything was resolved and, thanks to Trevors innovative suggestion, not nearly as invasive as it could have been.

Review 59 (2024-06-24 - Rating: 5)
Derek and Gavin replaced a toilet and water softener for my wife and I. We are extremely pleased with the quality of the work that was done!

Review 60 (2023-09-21 - Rating: 5)
This company has excellent service. Their plumbers are prompt, reliable, friendly and professional. They fixed our supply valves and unclogged our drains. They even were willing to add a few extra plumbing jobs on top of what we initially contracted them for. The customer service is friendly and communicative. Even though I had to call back about a leaky old valve, they were quick to reply, and the original service professional Derek Foellmi was very friendly, helpful, and communicative. He got the job done right. Overall, I recommend their services to anyone in and around the Rochester area.

Review 61 (2024-06-07 - Rating: 5)
Derek and Ken were on time and very efficient. They answered all my questions and made everything very easy. The work was top notch!

Review 62 (2023-03-31 - Rating: 5)
Arrived earlier than quoted which was awesome. Trevor was great looking at the situation and came up with the perfect plan to fix our problem. He was courteous, efficient and professional. Great experience. We will be using them again in the future.

Review 63 (2023-05-24 - Rating: 5)
I would fully recommend Mr. Rooter for your plumbing needs. I finally signed up for Mr. Rooter’s 5 year membership and it’s already been worth it. I came home from a week long vacation to find black and brown water coming out of my faucets. I was able to call around 7pm and see if someone could come the next day and they did! It was also with a tech I have worked with before which was preferred because who really wants strangers in their home. Both the techs that came, one seemed to be training, were open to meeting my pup too and made sure she was comfortable. Anyway, what happened is I needed new pipes. They offered to come do the job 2 days later, as their earliest available, which didn’t work for me but the job got done a few days later when it did work for me! It was quiet enough that I could work from home and make phone calls. They finished long before I thought they were going to and they kept me updated as they worked so I wasn’t thinking to myself, “i hope it’s going okay…etc”. They also were very patient with my many questions. The membership brought down the price of the pipes too!Fast forward to a few days later and I had a simple question about my garbage disposal and one of my faucets. They again were able to come out the next day and were only by for maybe 5 minutes, again they answered my questions about what was what and how I could do it on my own in the future. But I appreciated that they were able to come for a simple and quick fix because anything plumbing is not my forte. So again, I recommend Mr. Rooter plumbing and also recommend as a home owner their membership, it’s worth it.

Review 64 (2023-04-14 - Rating: 5)
Trevor was very kind and helpful! He was very knowledgeable and answered all my questions. Even questions I didnt know I had! Trevor went above and beyond with diagnosing my plumbing issue as well as making me aware of some other potential problems. Being a new homeowner, he had some great pointers that will be a huge help in the future.

Review 65 (2022-12-21 - Rating: 5)
Trevor and Derek were extremely professional, very informative and easy to talk to. They went into great detail of what my problem could be and I was very comfortable with their knowledge. I will definitely be calling for my future plumbing needs.

Review 66 (2024-01-04 - Rating: 5)
Neil and Alex did an amazing job. This was the first big issue at our new home and they explained everything in a great way. We trusted what they were telling us and that they weren’t just trying to “sell” us something. :)

Review 67 (2024-04-19 - Rating: 5)
Trevor and Cody did a great job. Both of them were very friendly, professional, and efficient at what they did. I would recommend them to anyone.

Review 68 (2022-04-21 - Rating: 5)
Trevor Gustafson was our service professional. He was very personable, friendly, and knowledgeable. I had three kids home at the time he was here and I appreciated his friendly and kind interactions with them as well. He went out of his way to explain every step he was doing. The initial homeowner did not properly install the downstairs toilet so as he was fixing everything to correct these mistakes, he was explaining to me what he was doing. I find this very helpful as I am a visual learner and he didnt mind that I watched to learn how to replace a toilet. Prices may be a bit high but with inflation the way it is and the struggle to find quality people like Trevor who are very knowledgeable, I didnt mind at all. Not to mention, this was not an emergency but they came the next day as requested when Id be home. Trevor also went through the house, inspecting every sink, toilet, and bathtub/shower, providing very useful advice. He also checked my water heater and even did a water softener sample for me. Overall, Id definitely recommend Mr. Rooter Plumbing and if needed again, I will ask for Trevor.

Review 69 (2023-01-16 - Rating: 5)
The gentleman we had our, Trevor, was absolutely fantastic. He took the time to point out anything that could/would be a future problem as well as explaining all of the things to be on the lookout for in the future. He identified the problem in our sink correctly, gave us the best most cost effective option on fixing the sink, and did everything from set up, to work, to cleaning up. I will definitely be back for any future plumbing needs. Thank you, Mr. Rooter and thank you Trevor.

Review 70 (2023-09-10 - Rating: 5)
Great experience after a sudden unexplained backflow for main bathroom. Dispatcher had a plumber out in just a few hours due to other calls. After arriving, Tony was attentive to my description of the event/problem and quick in his investigation, but little did we know this was not going to be as straightforward as it seemed. Turned into a long haul project with which Tony was great throughout. With his experience and a little long distance help from his master plumber Trevor, my options for best course of action made it easy to proceed and be satisfied with cost.When I say long haul, I meant it; Tony was working for almost 9 hours and was friendly, pleasant, and professional the whole time.Everything was resolved satisfactorily and got some insight into this old houses plumbing. Would absolutely recommend the services of Mr. Rooter of Rochester

Review 71 (2023-02-19 - Rating: 5)
We had an excellent experience with Mr. Rooter Plumbing on a Sunday, 2/19. Derek Osterud was our Service Professional, and we would highly recommend him for any plumbing work. Derek was extremely knowledgeable and experienced and did a great job installing a new sump pump. We are having Derek come back and install a battery backup system for the sump pump as well. We are very satisfied and extremely happy with the work that Derek did for us!

Review 72 (2024-01-24 - Rating: 5)
I couldn’t add a second review but again I was very happy with their services and their technician Trevor. He did great with explaining the issues, different options to fix within my budget and he and his crew were quick and efficient

Review 73 (2023-02-09 - Rating: 5)
Trevor did a great job helping me choose a new water heater and softener based on my existing plumbing and water requirements. The installations and removal of old systems was professional and left me feeling confident in the state of my water supply. To top it off, all my maintenance questions were well received and thoughtfully answered. Great service!

Review 74 (2023-05-31 - Rating: 5)
Found a pin size leak in my main water line about noon Memorial day. I gave Mr. Rooter a call and Derek was out within the hour and at my place fixing the problem! Great service, timely, and professional. Would recommend them for any plumbing needs!

Review 75 (2022-12-06 - Rating: 5)
I just had a water heater installed with Mr Rooter, and I am very happy with how the whole process went. Everyone from the dispatch representatives to the service professional, Jon Wilke, were all great to work with. I would highly recommend anyone to go with Mr Rooter for any work that needs to be done in your home.

Review 76 (2023-06-07 - Rating: 4)
Derek Foellimi did a great job. He answered all my questions and was very professional. In fact, Derek is the sole reason I went with Mr. Rooter Plumbing. Had he not been so professional, friendly, knowledgeable, I would have paid the $59 service fee and said, no thank you.I say this because the price that was charged to install a toilet was beyond what I had expected and much more than other local businesses.Please thank Derek for a job well done.

Review 77 (2024-01-05 - Rating: 5)
Derek F and Trevor were prompt, professional and friendly. They did great work and did their best to get me a reasonable price for a drain issue in the basement. I

Review 78 (2024-07-18 - Rating: 5)
Cody was great. The piece of plastic that was stuck was difficult to say the least but he didnt give up.

Review 79 (2022-12-02 - Rating: 5)
Dan, Trevor, Sam and the entire crew (including everyone at the scheduling office) are pros! Our immediate issue was taken care of within a couple days. We received a thorough quote for potential work in the future as well. We definitely recommend this team.

Review 80 (2024-07-24 - Rating: 5)
Cody H came and snaked our bathroom drain. Very professional and did great work.

Review 81 (2023-07-14 - Rating: 5)
Trevor and Darek did a great job, very friendly and Trevor went above and beyond in answering questions and was very knowledgeable. They started right away after looking at the work I needed and gave me honest opinions and cleaned up after. Great working with them and would highly recommend them to anyone. Id definately hire them for my next project.Julie FranzKasson

Review 82 (2021-03-20 - Rating: 5)
Trevor did an awesome job resolving our plumbing issues. He was actually on time to the minute. He explained everything in terms that a non-plumbing experienced homeowner could understand. We were presented with multiple reasonable options and clear pros and cons of each were clearly explained. Would not hesitate to request his services in the future.

Review 83 (2023-03-03 - Rating: 5)
The team that came to our business, Derek, Kyle, and Tyler were professional and did an amazing job. They did not disrupt our operations and did a great job making sure they cleaned up when they were done. Everything that needed to be taken care of was and I would recommend them to anyone in need of plumbing services.

Review 84 (2023-12-30 - Rating: 5)
Trevor was professional, knowledgeable, prompt, and friendly. The only thing I would like to see change is more reasonable pricing. This comment is not exclusive to Mr. Rooter its all plumbing companies.

Review 85 (2023-03-06 - Rating: 5)
Dan did a great job repairing a plumbing issue and unclogging a drain. He was polite, answered questions and gave different options to choose from. I would recommend him and would call on him again. Thank you for your prompt, professional service.

Review 86 (2024-06-28 - Rating: 5)
The plummer was very professional, explain everything about the service requested to have done, then me and my husband approved. Tks.

Review 87 (2023-10-03 - Rating: 5)
Derek Foellmi & Tony did a fantastic job when our basement plumbing backed up. Highly recommend. He knows what hes talking about, very professional and got things done quickly.

Review 88 (2023-09-19 - Rating: 5)
They made an effort to get out ahead of the projected time and get the needed parts to get an emergency water softener replacement done. Very knowledgeable and offered other suggestions on projects that could be done without being pushy. Would go through them again

Review 89 (2022-12-23 - Rating: 5)
Plumbing Professionals: Derek and TrevorThe saddle valves that was installed 2 years ago by a different (local) plumbing company snapped and caused an almost serious leakage. We were able to shut it off ourselves (with some occasional, small drips). We called Mr. Rooter for their services as they have done 2 of the 3 plumbing work in our house- both of which were done with quality.They replaced the saddle valve with a quarter turn, as recommended (other company just told us the saddle valve was okay to have). They did an excellent job installing it with minimal complications (besides the natural leaking after shutting off the water- but they cleaned up after). They did a thorough job explaining their work and they did it within an hour!

Review 90 (2024-01-18 - Rating: 5)
Trevor was awesome and very informative. My dog misses him already. He was an excellent specialist and worked efficiently. Thank you for employing this man.

Review 91 (2023-09-18 - Rating: 5)
Tony A was great. He explained everything and answered all my questions. He was very personable and professional. I would highly recommend Mr. Rooter Plumbing!

Review 92 (2023-04-10 - Rating: 5)
Professionals: Dan AllenWe had a pipe that leaking and needed some professional help. Luckily, we had Dan and he did a great service. He was professional, polite and kind. Great guy for the job!

Review 93 (2020-01-03 - Rating: 5)
My experience with Mr. Rooter Plumbing has been a great one so far - everything from the estimate with Chris to the actual work done by Trevor and Dan. Never pushy, very polite, and patient crew all around. These qualities came in handy as my elderly father had a lot of questions about the general process, and all of the crew members were really good at answering them. I feel confident in their knowledge and recommendations.

Review 94 (2019-11-26 - Rating: 5)
We had an excellent experience with Mr.Rooter plumbing. Trevor and Daniel spent the whole afternoon helping with various plumbing issues throughout the house. They were so thorough and comprehensive and explained everything very well to us. They were outstanding, and we will definitely be using these services in the future!!

Review 95 (2022-12-19 - Rating: 5)
We had a sink that was starting to detach from the countertop. I called Mr. Rooter and they were quick to send over a tech to look at the sink and provide an estimate. Once I gave the go ahead, the tech (Derek O) set up the follow-up appointment and arrived promptly with his colleague Josh. Together, they did a great job fixing the sink. I am very happy with the job done by them. Will definitely consider them for any future work to be done at my home.

Review 96 (2020-09-28 - Rating: 5)
My plumber Trevor was very good. I had a gas leak, he was very friendly to my wife, my cat and I as he fixed it, and he had a positive attitude the entire time, even though he had to crawl under the trailer just to find no other leaks. The only issue I had was the price was a little more than I’d like. Otherwise the service was better than I could ask for.

Review 97 (2023-12-14 - Rating: 5)
Daniel and Royce were great. They were at my house to replace old pipe with PVC, and to shoot a liner. They explained everything well, answered questions and were a pleasure to work with.

Review 98 (2023-09-06 - Rating: 5)
The service from Mr. Rooter professionals is always top-notch! plumber they sent out , Derek Foellmi, was great to work with - respectful, hard-working, and he took the time to explain every step of the process of updating a drain and sink in our basement.

Review 99 (2018-10-29 - Rating: 5)
The service I received today was exceptional. Trevor was very explicit in detail, prompt, and friendly. I was very impressed with his knowledge, skill and most importantly customer service. He truly exemplified that the needs of the customer come first. He is an exceptional employee and he sets a high standard for his work and the company. I would highly recommend this company for any of your plumbing needs.

Review 100 (2024-01-17 - Rating: 5)
Trevor and his coworker were very friendly. Informative on services needed. They fixed my issue and also helped with discount options.

Review 101 (2024-06-24 - Rating: 5)
Service was completely satisfactory.Timely, knowledge, organized, neat, @ friendly. I will use this service again for my future needs.

Review 102 (2022-07-25 - Rating: 5)
While Mr. Rooter is kind of on the expensive side, they got a tech out and drain cleared. The dispatcher was great, tech was great and hilarious. Was an overall pleasant experience when my home warranty company failed us completely. Will definitely recommend them.

Review 103 (2022-12-21 - Rating: 5)
Derek O. Came out 2x in 2 days, walked us through the risks, rewards, and made a difficult prospect easy. Very up front and worked well. Another thing he did really well is communicate with my wife and I as equals. Great temperment and seemed happy in his work. I will be requesting his work next time we need plumbing help at our house in St. Louis Park, MN.

Review 104 (2018-10-02 - Rating: 5)
I am very happy with my services (drain snaking/jetting/home inspection/etc.) from Trevor G. at Mr. Rooter today! His service was not only prompt, friendly, SUPER clean, and thorough - but he also took the time to explain things to me in a way that I would understand without making me feel dumb. Trevor took the extra time to do the job correctly and he even offered to clean up the last plumbers junk that was just left in our basement. I would highly highly highly recommend Trevor at Mr. Rooter as I know he will do a great job and make you laugh all while doing so. Mr. Rooter and Trevor was very upfront about pricing from the beginning, as well as for future projects I asked of him. This is something that I very much appreciated, and there was no unexpected costs. My husband and I will definitely be using Trevor at Mr. Rooter again when needed!

Review 105 (2021-02-03 - Rating: 5)
Trevor was wonderful. I had 2 basement drains completely backed up. He spent 6+ hours snaking and then jetting the drain until all was functional again. He thoroughly explained all options and cost estimates to me and took the time to think through not only the best way to fix the issue, but also how to do it with the least possible mess. After the job, he made sure the area was clean; actually, he left my basement cleaner than it was when he arrived. He also gave several maintenance and preventative recommendations. I would 100% recommend Trevor/Mr. Rooter.

Review 106 (2024-03-09 - Rating: 5)
Derek and Ken did a great job on my projects. They ran into some challenges but were able to get the job done and did a great job!!

Review 107 (2018-10-18 - Rating: 5)
We needed our drains looked at due to some water backing up in our floor drain in our basement. It was very easy to make an appointment and they had several time slots available. Trevor G. was the service professional that was put to the task of helping us out. From the point of greeting him at the door to the very end he was the most thourough, polite service professional that I’ve ever came across in the 10 years of owning our home, and it’s an older home which has needed some tlc. He explained everything very clearly and gave me multiple options and benefits or cons to each to choose which best suited our budget. The work he provided was extremely satisfactory and in a very timely fashion. He cleaned up after himself leaving it cleaner then it was before he started. I could tell that he cared very much about the work he put forth and enjoyed doing what he does. I highly recommend Mr. Rooter company and would like to thank Trevor for his work!Sincerely,Very satisfied customer

Review 108 (2022-12-07 - Rating: 5)
Derek and Josh came over and installed a gas line to my kitchen for my new Range. My basement was a bit tight, but they manage to get the pipe to my kitchen professionally. Thanks for your services.

Review 109 (2023-05-02 - Rating: 5)
Ruslan was my professional technician. He was very polite, and got right to work. I appreciate the fact that he took his time to let me understand the problem and the work he performed. Thank you very much.

Review 110 (2024-02-02 - Rating: 5)
All was performed at a first rate level. The technicians are very adept at their jobs. I would recommend this business to anyone needing plumbing work. Ronald Ketteting Jr.

Review 111 (2022-06-29 - Rating: 5)
I almost never leave reviews, but Trevor and the entire Mr. Rooter team were so excellent that I want to share my experience. There was very clear communication at every step. They easily handled authorization of the work, clear options for our service, and billing directly over the phone. I will definitely be calling them next time I need any plumbing help!

Review 112 (2024-05-13 - Rating: 5)
Mr. Rooter plumbing took the time to answer my questions and did the job I needed in an efficient and timely manner. I highly recommend them.

Review 113 (2020-01-22 - Rating: 5)
Our service professional was Trevor Gustafson. He did an excellent job with our plumbing problem. It involved more then we expected, but he went under our mobile home cheerfully to fix the problem even with the snow and cold temps. I would recommend this business because the employees are kind and courteous. They make sure the problem is fixed correctly the first time.

Review 114 (2022-07-11 - Rating: 5)
Trevor did a amazing job! He explained everything in detail which I appreciated since I don’t know much about plumbing. He even gave me some helpful tips for some other problems we could run into. He even entertained my dogs which I loved. I’m very impressed with the fast and quality service that they provided. I will be using this company again and recommending it to other people. Thanks again Trevor for the amazing work

Review 115 (2022-02-28 - Rating: 5)
Was very satisfied with the service! We had a stubbornly clogged drain and had to use a couple of different approaches to open it. Patrick was very good about doing everything he could to get the job done and it worked! We didnt need a second day to finish. I thought the costs of the service was very reasonable for all the time he put in.

Review 116 (2024-06-17 - Rating: 5)
We had some pretty major work needed. After hours of hard work, Derek and Trevor got our kitchen working again!

Review 117 (2023-03-06 - Rating: 5)
Upper floor toilet flange was cracked and it was an abnormal flange and lower level is finished. They were able to replace a new flange and did not have to disturb any of the lower level sheetrock. Great work, cleaned up afterwards, prompt and they came out on a Sunday to fix it. I will use them again.

Review 118 (2019-07-05 - Rating: 5)
I was very pleased with the service provided for a clogged drain. Trevor Gustafson was kind, respectful and knowledgeable. He reviewed the options available to remedy the problem and took the time to explain the process as he worked. He was a pleasure to work with and I was appreciative of his commitment to provide his highest level of service. He lives out Mr. Rooter’s business model, representing his company well.

Review 119 (2020-05-11 - Rating: 5)
Mr. Rooter Plumbing was very responsive when we discovered my elderly fathers bathtub and kitchen sink had been draining very slowly for quite some time. Daniel came out the same day to assess the situation and provide an estimate. It turned out to be a big job that required replacing a section of pipe in the basement and power flushing the entire system. Daniel and Trevor were able to come back out the very next day and do the entire job. They explained everything they were doing, kept us informed of their progress, showed us the camera view of the pipes and how clogged they were and how they looked afterwards, did the job efficiently and cleaned everything up at the end. They were also very kind in dealing with my grumpy dad :-) Very knowledgeable, professional, and polite. Highly recommended!

Review 120 (2023-06-13 - Rating: 5)
Derek Foellmi was very professional, polite, and friendly in the service he provided in our home. We definitely recommend him and would ask for him for any other services we may need.

Review 121 (2024-03-27 - Rating: 5)
Derek F. was great! Knowledgeable, answered all my questions, walked me through the entire process of a sewer backup and what they were going to do to figure out and fix the problem.Thanks!

Review 122 (2022-04-06 - Rating: 5)
I could not be happier with this company! One of our main drain lines clogged up out of nowhere, I made many calls to local plumbing companies to try to get someone to come out and fix it ASAP, the earliest I could get on anyones schedule was 2 days out. I kept calling and finally gave Mr Rooters a call. A plumber was dispatched right away and arrived to my house within an hour! Trevor was amazing to say the least! He was SO friendly and didnt hesitate to answer any of my MANY questions! He did a sewer scope and an inspection of the plumbing system in our house for no extra charge, revealing a lot of little things to keep an eye on in the future. Super happy with the service!

Review 123 (2018-11-03 - Rating: 4)
Oh no, I found water in my basement overflow area! I quickly called around and ended up getting Mr.Rooter Plumbing to check out my problem. Once here he was very professional. He inspected the area and asked me questions then gave me insight to what he believed happened. I heard all the options available to fix my problem with the process and cost of each option. I felt as if he was NOT trying to make extra money off of me as I am cautious to that approach that many businesses take. Thank you for not taking my hard earned money for pointless procedures that didnt need to happen. The problem was fixed in a timely manner and all is good at this house. I gave 4 of the 5 stars because I was expecting him to arrive at a specific time and he was not here- he got caught up on the job before me. All in all great encounter. I would call them again for any other problems that may arise.

Review 124 (2023-07-10 - Rating: 5)
Derek and Tony were timely, respectful, and knowledgeable. They got my drain completely clean and in working order.

Review 125 (2019-01-15 - Rating: 5)
We had Trevor Gustafson out to our 1914 house 01/2019 to initially fix a leaking faucet. As with any old house there are a lot of surprises, so as the job evolved, there were other tasks that needed to be taken care of along the way. This was something that was very hard for us to schedule due to our work schedules, and he went above and beyond to get it in that day. With these emerging issues, he came back for two subsequent days to make sure that the job was done correctly and well and that all of our concerns were addressed. He spent most of his days stuck in our crawl space, tirelessly working, but maintained a great attitude and excellent customer service. I have worked with Mr. Rooter a number of times and continue to feel like they go above and beyond. A++ for attention to detail, customer service, and follow-through.

Review 126 (2022-07-08 - Rating: 5)
Trevor Gustafson was great worker he explained everything and all the options. Prices were a little on high side but Trevor was excellent worker and a pleasure to work with I will let everyone know of my experience with Mr. Rooter because of him. He showed what was the best option for me.

Review 127 (2022-05-31 - Rating: 5)
Trevor was very knowledgeable and efficient. He let me know what he was going to do and the cost. He answered all my questions and anticipated some, helping me feel confident in the service. After he cleared the blockage he showed me the video of my drainage to the city, explaining the good, bad and the ugly 🥴. I appreciated the work and attitude as I dealt with what was a very unhappy situation. I would recommend this company if you need assistance as I did.

Review 128 (2023-09-12 - Rating: 5)
Mr. Rooter Plumbing great customer service and Mr.Tony did amazing work and helpful. Definitely using Mr.Rooter for any future projects!!!!

Review 129 (2022-10-28 - Rating: 5)
Trevor Gustafson was the Service Professional who installed our water heater. He was very professional and personable and wonderful to deal with. He is very proficient and professional. He cleaned up the work area probably better than it was to start with. I say these things as someone who has worked in the service industry for over 30 years. He did a wonderful job. He also provided service repairing a water leak unrelated to the water heater install a few weeks later and as usual did a terrific job. He is certainly a valuable asset to your business.

Review 130 (2020-02-10 - Rating: 5)
On Friday 2/7 at around 8pm in the evening my Hot Water heater went out. I called about getting emergency service. The dispatcher told me how to shut the water off to the heater and then explained what she could do to help. We scheduled an appt the next day on Sat for noon but they arrived earlier which was great. The gentlemen that came out showed me all the costs up front and explained the whole process. He went and got me a new heater and was back within an hour. Kris and Dillon did a great job. They were excellent.

Review 131 (2020-02-19 - Rating: 5)
Trevor was very polite and friendly. He was able to quickly figure out what he needed to do for me to get water. Since I live in a mobile home it required crawling under the trailer in the cold. He found the leak and saw the heat tape needed to be replaced. Trevor also checked to make sure the plug in was working. All while keeping me informed about the problems he found. Best news was getting water running and understand what was going on. The next time something goes wrong my first call will be to Mr. Rooter of Rochester!

Review 132 (2024-04-18 - Rating: 5)
Trevor and Cody were amazing! They did great work, and were very friendly.

Review 133 (2019-12-06 - Rating: 5)
Excellent advice on a new water heater-many options explained. Work completed the same day and I’m very happy with results.I’ve worked with Trevor from Mr. Rooter in the past and I’ve always been pleased with the work done.

Review 134 (2019-09-20 - Rating: 5)
Had a water heater replaced and a drain cleaned. Trevor G was very thorough, professional, and explained all the work. He offered different options for each service. Would definitely recommend Trevor and Mr. Rooter.

Review 135 (2021-04-16 - Rating: 5)
Trevor and the rest of Mr. Rooter Plumbing have been a great help to my family and I. After we bought a new house that has some active leaks no water softener, the guys have made the repairs. I have not had any issues with any of the repairs and highly recommend them.

Review 136 (2024-09-09 - Rating: 5)
Cody H was very very professional and courteous with everything he did for us. It was done in a very timely fashion and done right! I would request him next time if I need anything else done!

Review 137 (2022-06-29 - Rating: 5)
Mr. Rooter Plumbing made many repairs in our home for us. Weve always been happy and satisfied with the work they performed. We highly recommend Mr. Rooter Plumbing to everyone.Our technician Trevor Gustafson is excellent to work with. Hes professional, personable, patient, knowledgeable, explained things thoroughly, made sure we understood what was explained and the issues to repair.

Review 138 (2023-08-06 - Rating: 5)
Dan Allen worked efficiently and quickly. He was very courteous and professional. It was a good experience working with him.

Review 139 (2023-04-19 - Rating: 5)
Trevor is very knowledgeable and friendly. Very pleasant and always explains things. Second tech was also very pleasant. I would absolutely recommend Mr. Rooter.

Review 140 (2022-09-07 - Rating: 5)
Trevor Gustafson was fantastic!! He jet-washed my kitchen to shower drains with ease. He is very knowledgeable, a great listener, and was able to complete the task during the allotted time. He will be back on Monday to correct an incorrectly installed disposal. Thank you. A++

Review 141 (2019-04-07 - Rating: 5)
I definitely recommend! I received service at 8:00am on a Sunday for a pipe that burst. Jordan not only drove to Rochester from Fridley, but also was very knowledgeable. He made quick work of the problem, plus explained what and why, he did what he did. I am a new home owner and he added notes for potential future problems before they arise. Afterwords before he left he checked all the water pressure and the water valve to insure it stopped flowing. Thank You Mr. Rooter and Thank you Jordan for all your help!

Review 142 (2020-02-24 - Rating: 5)
Trevor and his apprentice Dan came to my home to discuss my various plumbing problems. Im a DIY kind of guy in general but the phlange was broken and it was beyong my skill / toolset to repair. They did a general inspection of my house for free and priced out their services. They ended up having to cut through the drywall downstairs but did such a good job that they were able to replace it with barely any mess. No more foul smells in the bathroom and my toilet bowl does not wobble anymore. Excellent work over all.In general, Mr. Rooters prices arent the cheapest, but they did an excellent job and were much clearer about what they would be doing that other services. Ive had problems in the past with both Tonna and K&S either doing a bad job and not taking responsibility for it or selling me products and services that I never asked for without my knowing it.Long story short, if you want to be sure to get the job done well and with professional assurance of quality go with Mr. Rooter.

Review 143 (2018-08-14 - Rating: 5)
Theyre awesome! They were able to help me on a Sat. when no other plumbers in the area would answer their phones. The technician was very professional. He took real pride in his work and even cleaned up before he left. I loved the red bootie and door mat, nice touch.

Review 144 (2018-10-10 - Rating: 5)
Everything came to a hault when the kitchen drain would no longer accept water! The wash machine wouldnt drain either....instead it spilled over the overflow pipe and all over the basement floor. I selected Mr. Rooter from a list on an internet search, based on other reviews.I was very happy when Trevor arrived ahead of time (I was called and asked if this would be OK...). He explained what he would need to do, quoted me a price, then quickly got to work. It was a mess, and he was very professional. Cant say enough about the great service!

Review 145 (2020-09-01 - Rating: 4)
I gave them 4 stars because the professional that showed up, Kris C, was on time, professional, and timely. That being said, i didnt give them 5 stars because the pricing for my service was horrendous. He was working here for about 45 minutes and replaced about $40 worth of parts and my bill was over $300 dollars. Maybe this is normal but I usually do my own repairs but couldnt find the part I needed anywhere in town to repair it. I could have bought 2 toilets for that price. That being said, if money is no issue for you, then i recommend them.

Review 146 (2019-01-11 - Rating: 5)
Very curious and prompt. Trevor gave me a quote for 2 separate jobs, before starting any work. He stayed late to finish them both in 1 day. He was very thorough and tested everything he touched. I would recommend them for any future plumbing need.

Review 147 (2023-09-03 - Rating: 5)
Prompt service when our water heater needed to be replaced. Dan Allen with Mr. Rooter helped us replace the water heater in the same day.

Review 148 (2022-12-02 - Rating: 5)
Trevor and Derek did a great job with unclogging our sink, as well as provided great advice for items to maintain in the future. I really learned a lot from them! Thank you so much for your help!

Review 149 (2024-08-28 - Rating: 5)
I had Derek and Dan assisting me. They were extremely knowledgeable and gave me all the options on how to take care of my clogged pipes. They didnt force anything on me, they allowed me to make the best decision for myself which we can all appreciate. Wonderful service by all at Mr. Rooter!

Review 150 (2023-10-11 - Rating: 5)
Tony Anderson did a thorough and an excellent job clearing clogged drains in my kitchen.He is very friendly, honest and professional. Thank you Tony!

Review 151 (2022-04-15 - Rating: 5)
Eric Thies came to install a gas line for our dryer. Hes fast and very knowledgeable. He gave us other recommendations on other services that could use the updating. Hes very helpful, easy to talk to and would HIGHLY recommend him. Now that we are a member of the Mr. Rooter Plumbing team, I will definitely alway request his services for future needs.

Review 152 (2022-06-07 - Rating: 5)
We had just returned from a week in the Caribbean and our kitchen sink wouldn’t drain called them in the morning. They were there within a few hours. Trevor Gustafson is who we were blessed with he was professional, funny and also took the time to explain everything about what he was going to do before doing it! It made coming home to a problem much easier to handle. He also gave my kids each their own hacky sack to play with!! Will definitely use them again.

Review 153 (2021-10-20 - Rating: 5)
I definitely would recommend mr rooter for all your plumbing needs for big and/or little jobs. They are very responsive, professional, friendly and alway answer all your questions and never in a rush. Trevor G came out and explained all my options and gave me quotes right on the spot with no pressure. A few days later he came back installed my toilet and had it up and running in no time. I am very grateful to have my toilet back!! Thank you Trevor!!

Review 154 (2020-05-07 - Rating: 5)
Our service professional, Trevor Gustafson, was extremely friendly and knowledgeable. We appreciated him walking us through every scenario and option available to us as well as the numerous tips and suggestions to prevent future problems. Would highly recommend this business to anyone.

Review 155 (2019-10-23 - Rating: 5)
Excellent service and response. Few companies will work on mobile homes but Mr. Rooter does. Trevor found a way to shut off water for the repair via the hot water heater intake, rather than accessing the hydrant underneath the home, which would have been an extra charge. Much appreciated.

Review 156 (2021-09-30 - Rating: 5)
Rob arrived promptly and got to work solving our sump pump problem right away. He was courteous and professional and quickly fixed the valve and pipework. Highly recommend this business.

Review 157 (2022-03-21 - Rating: 5)
I would like to thank Patrick Walfoort the job well done today with our backed up floor drain. He was very prompt, helpful, courteous and very professional. The service provided from everyone; from the chat person to ask questions on the website, the person who called to diagnosis the situation and explain the process to Patrick showing up and going through the process once he walked in the door. Never tried to up sell something we didnt need and explaining the problem that caused the back up in the first place. Patrick did a fantastic job and we couldnt have been more pleased with the finish job and clean up of the area that was flooded. We would go back to them for any other major plumbing issue in the future.

Review 158 (2020-01-01 - Rating: 5)
I pray that all of the service technicians working for this company are as amazing as Trevor. He is thorough, honest, relatable, and he does fantastic work. Every time hes been at my house I feel like he truly cares and wants to help me in any way he can!

Review 159 (2018-11-08 - Rating: 5)
They do a free estimate which at first I was nervous of since they would not give me a price. I took advantage of the estimate and come to find out nothing was wrong with our drain. Zeb was very friendly, honest, and educated me on our water heater as well. No charge for today, but you have already gained my call from here on out for any plumbing or water heater issues in the future. THANK YOU!

Review 160 (2022-04-03 - Rating: 4)
The gentleman was very polite and attentive and patient LOL. He explained everything very well so that I understood it and showed me the things that I needed to see and was very prompt and made sure that he mentioned that he could still do it today right away. That was a relief to me and the fact that it was not an emergency extended amount of money call made me very pleased with the service and the job. I will be sure to be calling them with any more of my plumbing needs in the future. And I would definitely recommend them to anyone that I talk to or asked about it. Thank you very much for your time and patience with me that was extremely helpful for me. Have a wonderful day. Thank you again.Ps. Would like to add one more thing the only reason that not a 10 was given is as a manager myself I almost never give a top rating probably only three and 50 years of doing managing stores. It is no reflection on on your ability and your work please note that.

Review 161 (2019-07-12 - Rating: 5)
Alright, Im typically too lazy to create reviews, but I got great service, and I was prompted so I might as well. Trevor came over to my trailer to fix a water line. Now despite the price making my bank account sad(yay for financing), I felt that I at least got everything out of the experience that I could. Trevor answered all of my questions in detail. The work came with a complimentary inspection and considering a lot of things are poorly rigged in trailers, I was grateful for that. Im a very inquisitive person and Trevor was right on the ball. Also, he laughed at my jokes so all in all he made the frustrating experience(of having not had water) much more tolerable.

Review 162 (2022-08-11 - Rating: 5)
The Mr. Rooter Plumber did a professional job at replacing my outside faucets. The quality was superb. I was given some options as well. The plumber was also courteous and cleaned up afterwards.

Review 163 (2023-07-28 - Rating: 5)
Trevor G and Troy are so good. They are friendly and respectful. Very professional and they know what they r doing. We r so happy with their service.

Review 164 (2022-11-27 - Rating: 5)
Plummer was friendly, professional and knowledgeable. We are very happy with work provided in a timely manner. Definitely will use this company again for any plumbing needs

Review 165 (2019-02-05 - Rating: 5)
Trevor, from Mr. Rooter, was prompt, courteous, and explained all that needed done after a thorough review of the drain and pipes to the tub. The pricing was clearly explained before work was done as well, and work was done only once we agreed to it. All personnel including those answering the phone were professional, courterous, and helpful. This company will be called for all future plumbing needs.

Review 166 (2023-01-18 - Rating: 5)
Very professional and Friendly. Explained everything they were going to do and recommend that I try their drain cleaner. Just a great service tech!

Review 167 (2021-05-03 - Rating: 5)
Trevor G. was very helpful and personable. He got the job done with good recommendation on keeping it working well. He also spotted out a few places around the home that should get done. Very good service overall.

Review 168 (2023-10-11 - Rating: 5)
Thank you to Derek and Trevor who provided great service, were friendly, and knowledgeable. You are lucky to have them as your employees. They were amazing :)

Review 169 (2021-04-06 - Rating: 5)
Excellent quality work. Very thorough, knowledgeable, and courteous. Also gave me great info about future needs, options, and a referral for a good cleanup company.This was my first big issue in my first ever home and I would 100% use them again.

Review 170 (2023-06-20 - Rating: 5)
Everyone I dealt with was professional and courteous. Trevor and Tony took care of my problem in a timely and efficient manner.

Review 171 (2018-12-06 - Rating: 5)
Very fast at getting out to my place and they do great work! Trevor is very knowledgeable and easy to chat with about his work. Another plus, he informs you of products but doesnt do the salesman thing and try to shove them down your throat. Would highly reccomend to anyone with plumbing issues in their home!-Zac and Natalie Quandt

Review 172 (2018-10-03 - Rating: 5)
Trevor was so dedicated to solving my issue and despite how busy he was the second day with other jobs, he still came afterwards to my home to fix my issue. I could not have asked for more excellent service and they were also available to come out the same day I originally called.

Review 173 (2021-12-27 - Rating: 5)
We had a clogged drain . They were very busy at the time but m they made sure we were on standby so service was as soon as possible. the Tech was very knowledgeable and friendly. He beyond the call of duty on a holiday. I highly recommend Mr rooter.

Review 174 (2022-03-25 - Rating: 5)
I needed a new hot water heater for my business as mine had sprung a leak! Jordan and Aaron came and fixed my problem quickly, professionally, and were great to work with. Definitely recommend

Review 175 (2021-09-21 - Rating: 5)
I had the best expirence with, Trevor, the guy who came out to help me. He was very professional and made sure I completely understood all my options for what needed or could be done. He was very kind. I definitely will be using this service again next time I need something done!

Review 176 (2020-07-31 - Rating: 5)
Making an appointment was easy, the office called before the plaumber showed up, as promised. He was on time, and explained everything - making sure we understood what he would do, and what our options were. So courteous, prompt, professional!

Review 177 (2024-09-11 - Rating: 5)
Super polite and a hard and fast worker. Awesome job.

Review 178 (2022-10-05 - Rating: 5)
I called to have garbage disposal looked at, were able to come that same day and able to come back the next day to replace after I got my insurance claim approved.Great service, friendly professional tech and trainee.Would highly recommend.

Review 179 (2022-11-28 - Rating: 5)
Derek O was so helpful, kind and truthful every step of the way. We felt very taken care of and given the best opportunities for what was needed to be done. Thank you!

Review 180 (2020-04-29 - Rating: 5)
Trevor and Daniel were wonderful. So informative with all our options and made a not so fun experience so much easier. From beginning to end we had a great experience and will definitely be calling them with any future needs.