Haley Comfort - Heating, Air Conditioning & Fireplaces - 247 Service

Located in Rochester, Minnesota

Address: 3708 N Broadway Ave Suite 150, Rochester, MN 55906, United States

Phone: +1 507-289-5900

Rating: 4.9

Services

On-site services
Repair services
Free parking lot
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
Aaron Walters from Hayley comfort came by this morning at schedule time. He explained what was going on with our heating system and why it was failing. He was very professional and thorough. Aaron was very professional, and I felt confident that he assessed and looked up references codes as to what what was going on with the unit.

Review 2 (2024-12-05 - Rating: 5)
Had a technical issue we were running in to after install. Haley got back to us promptly and scheduled a time to come out. It was a simple solution and I was very pleased with the service.

Review 3 (2024-12-18 - Rating: 5)
My fireplace technician, Aaron, was great! He was courteous, knowledgeable and very professional. He explained every step and why he was doing it.The office staff was also so kind and helpful. I couldnt be more pleased with the high level of customer service!

Review 4 (2024-10-27 - Rating: 5)
Working with Tyler, Troy and Tristan (The T’s)and Haley’s was smooth as butter. Friendly from the get go and easy. Not a single issue. From start to finish easy and our fireplace looks so good and exactly as planned.

Review 5 (2024-08-15 - Rating: 5)
Nick from Haley’s was amazing! He did some duct work for us. He was thorough and explained everything to me with photos. He came out when promised. Parts needed to be ordered. He was back in a couple days to finish the work. My home is difficult to work on and he did the work cheerfully, knowledgeably and promptly. I’m so glad to have found someone I can trust.

Review 6 (2024-11-21 - Rating: 5)
Nick Swanson installed air conditioning in our restored 1896 Victorian. He was incredibly careful to protect the old features of our home and still complete the work. We have hot water heat so he had to put in ductwork in very difficult places.Nick is a great communicator. He is personable, polite and a great craftsman. He left everything spotlessly clean.If you get Nick installing something at your house, you have hit the jackpot!

Review 7 (2024-08-29 - Rating: 5)
Troy installed my new wood burning fireplace and it is beautiful as you can see. The craftsmanship he has is second to no one. Very personable fellow and enjoyed having him do the work, along with his helper.

Review 8 (2024-11-13 - Rating: 5)
Great experience with Haley Comfort! My chimney top blew off on a very windy day this fall. I called Haley and they sent John Kanz same day to come look at it. He determined it needed to be replaced, as it was 40+ years old and it had rusted through. Not sure if they could still get the part, John called his parts guy at the store and they found one!! Within a week, John was back and installed my new chimney top.John was very prompt, polite, knowledgeable, and explained the repair.I will definitely call Haley for future fireplace needs! Very happy with John’s repair.

Review 9 (2024-11-25 - Rating: 5)
We give Ryan and Michael a AAA rating for the fine workmanship they displayed during a recent duct cleaning service. We are very pleased with the results which were professionally and thoroughly done. We are amazed at how quiet the bathroom fans now run. We definitely notice a big reduction in household dust. Thank you for offering this service!

Review 10 (2024-12-13 - Rating: 5)
We had maintenance done on our furnace and fireplace. Furnace is running smooth and heating the house efficiently. The fire place is amazing. It was taken apart and cleaned and maintained. After the work was complete it looked like we had a new fireplace installed. A+ work all around from Haley.

Review 11 (2024-11-28 - Rating: 5)
We recently had our furnace go out and could not be happier with how quickly Haley’s got the ball rolling for a replacement! Pete Klassen was extremely knowledgeable and helped with everything we needed to know. Nathan and his crew were amazing and got our new one installed faster than we ever expected! We highly recommend Haley for your furnace needs!!

Review 12 (2025-01-03 - Rating: 5)
They showed up on time and went thru the work order with me. Did an excellent job of explaining what had to be done and explained the costs up front. When they were done with the fire place and furnace they did a good job of cleaning up and answered all my questions before they left.

Review 13 (2024-12-27 - Rating: 5)
Jerry Reckmann did a wonderful job installing my furnace. Such a patient and nice person answering all of my questions and very professional! And thanks to his team mate too.

Review 14 (2024-10-24 - Rating: 5)
Steve did a wonderful job with our fireplace maintenance and explaining the best way to operate it when the fireplace has been wired oddly when the initial homeowner had it installed by another company. We hadnt used it much in the 5 years we have been here because it clearly hasnt been serviced by the other homeowner for years before we bought the house. Steve gave us some good tips on using the gas fireplace, and did a great job cleaning the cover for it even though it had years of fog and grime built up on it. Its fantastic to see what it is supposed to look like and really brightens our home. Steve was very personable and didnt mind our *very* nosey cat at all. Highly recommend him and Haley Comfort Systems.

Review 15 (2024-12-11 - Rating: 5)
Nathan and his team are excellent! They’re so efficient in setting up and cleaned up on schedule, we are enjoying our new furnace! Also a shout out to Don checking it up a day before, this is a wonderful company👍.

Review 16 (2024-10-27 - Rating: 5)
We just had a new AC unit and HVAC system installed..both Bryant. We worked with Bob to select a system and appropriate size. He even made some modifications to the system design to give us better air flow and reduce noise. He is very knowledgeable and we enjoyed working with him. On installation days it was Nathan and what a perfect job he did! The unit is working well, we were taught to use everything and the site was left in great condition. We are very happy and couldn’t have asked for a better team. We have used Haley for several years and the techs are all top notch and with the comfort system program..scheduling is a breeze as is payments. This group gets it right the first time and is always available to help. We highly recommend them! George and Jane Slicho

Review 17 (2024-09-26 - Rating: 5)
For demanding homeowners, Haley offers premium products and superior service. My experience with every service technician over the last 10 years has been positive. Recently “Steve” noticed an over amping component that was on the edge of failure. Replacement and install was completed quickly and without hiccups. A well educated sharp eye by this technician saved us money and future inconvenience.Highly recommended.

Review 18 (2024-12-07 - Rating: 5)
Isiah was very thorough and professional. We called Haley for a second opinion and the outcome was drastically different than the first HVAC company and saved us from purchasing an entire new furnace. We will be using Haley for all of our HVAC needs from now on.

Review 19 (2024-12-02 - Rating: 5)
John is a great Haley technician. He is organized and efficient. John was able to get us heat on a Sunday evening after we came home to a forty-three decree inside temp after being out of town for a few days.

Review 20 (2024-08-27 - Rating: 5)
Ive never appreciated AC more! 🙏Im so thankful everything worked out, and we were able to get a new furnace and AC system installed. Today was scorching hot, reaching 98 degrees, and our house felt like an oven!A huge shoutout to Haley Comfort Systems for their incredible service. They took care of us within 24 hours, and their team worked tirelessly in the heat to get our AC running. Their customer service is seriously top-notch! 👏👏👏AMAZING 🌟🌟🌟

Review 21 (2024-11-07 - Rating: 5)
Nick arrived on time and was courteous and prepared to work on our fireplace. He kept us informed of issues with the gas line and presented several options to fix the problems. He cleaned up and left things in order. We couldn’t be more pleased with his work and highly recommend him.

Review 22 (2024-10-15 - Rating: 5)
Haley’s Service Tech “Aaron” called an arrived shortly after. Was very detailed on his servicing our fire place. Did a great job and left with the fireplace glass looking better than when it was new! Would highly recommend this individual!

Review 23 (2024-12-09 - Rating: 5)
We had Steve from Haley’s come and service our fireplace. He was prompt, friendly, and very knowledgeable. He did a great job cleaning everything. I highly recommend them!

Review 24 (2025-01-02 - Rating: 5)
Kolton was very professional and pleasant! He explained my issues in a way I knew exactly what was needed. He left the area very neat and clean! Great job Kolton!

Review 25 (2024-12-20 - Rating: 5)
John Kanz with Haley Comfort Systems just did an amazing job on my gas fireplace that had not had service for several years. He was professional, knowledgeable, and courteous! Thank you, John!

Review 26 (2024-09-25 - Rating: 4)
Aaron W. came and replaced my thermostat (I havent had access to the online furnace application since installation 7 months ago), installed a new modem and told me 3 of my floor vents were blocking out a lot of circulation. Ill purchase 3 new floor vents and so far, the app is working. NOTE: I would have given Aaron 5 stars but my appointment was for 1 PM and he was 2 hours late. Their office shouldnt schedule an appointment for 1 PM if they need a 5-hour window.

Review 27 (2024-12-17 - Rating: 5)
John was able to come up with a solution to our fireplace issues. I appreciated that he tried to find parts that would have reduced our costs. He did his work in a timely manner so that I was not tied up all morning

Review 28 (2024-12-12 - Rating: 5)
Ryan was professional and timely with my fireplace inspection and cleaning. He went the extra mile by teaching me how to replace my furnace filter, as well. Haley technicians are the best!

Review 29 (2024-11-15 - Rating: 5)
We have used them for heat pumps and for regular maintenance. The team has always been good to work with, clean and professional. Highly suggest! Also the show room is decorated really nicely to see display models too.

Review 30 (2024-08-29 - Rating: 5)
We recently received excellent service from Aaron Walters of Haley Comfort. We first encountered Aaron when he installed an air handler and other equipment in our condo several years ago. This year while doing an annual service visit, he recommended a dehumidifier. We are very happy with the equipment and Aarons work. Highly recommended.

Review 31 (2024-09-26 - Rating: 5)
Mike, the technician provided an estimate for duct cleaning. He was polite and insightful, as were all of the Haley techs weve dealt with over the last 5 years. Weve been happy with their service so far!

Review 32 (2024-12-20 - Rating: 5)
Josh was our technician and he took great care to have our fireplace up and working again. Wonderful company with friendly and professional employees. Highly recommend!

Review 33 (2024-12-13 - Rating: 5)
Josh was excellent at answering my questions and explaining the issues I was concerned about. Appreciated that he even vacuumed the inside of my fireplace when I asked if I could do that. Feel confident I have a safe operating gas fireplace now.

Review 34 (2024-08-30 - Rating: 5)
Aaron Walters was personable & most knowledgeable in his field! He was Very thorough & explained everything he was going to do everything he did! When he was all done I could instantly feel the difference! I’ve had very good experiences with all of Haley’s technicians but Aaron is Top Notch!!👌🏼😉👍🏻

Review 35 (2024-09-27 - Rating: 5)
We had Aaron Walters, a Service Technician from Haley Comfort Systems come out to problem solve what is wrong with our Pool Heater. He was amazing and super knowledgeable. He showed me exactly what was wrong and was clear and honest in his assesment that it was unrepairable. Im grateful for an honest business.

Review 36 (2024-12-12 - Rating: 5)
Kolton was amazing! He went above and beyond to make sure we had heat during this cold snap—even though he didn’t have certain parts he was able to temporarily fix it until the others come in. He was very courteous and thorough, we appreciate him very much!

Review 37 (2024-12-23 - Rating: 5)
Very pleased with the service Nick provided. Besides doing the full maintenance needed, he also provided instructions we didnt have for the remote. We did not know our gas fireplace had multiple other options.

Review 38 (2024-09-09 - Rating: 5)
Josh from Haley Comfort did a great job during our most recent periodic furnace maintenance. Courteous and professional, just like every Haley associate that we interact with. They are a consistently exceptional bunch. Thanks!

Review 39 (2024-12-23 - Rating: 5)
They did a great job cleaning our ducts and vents. They explained everything they were doing. They cleaned up the mess and even made the dogs bed before leaving.

Review 40 (2024-12-18 - Rating: 5)
Josh was on time and very prepared for the job. He finished the work much faster than I expected and did a very professional looking job. Very pleased with his work. Thank you.

Review 41 (2024-10-24 - Rating: 5)
Aaron was friendly and knowledgeable. He came in to do some maintenance on our furnace. He explained what he did and showed pictures of the before and after. He cleaned up after himself. We are very pleased with the service he provided.

Review 42 (2023-04-10 - Rating: 5)
Update Apr 10, 2023 - We are grateful for Haley recently coming out right away when we encountered a problem with our fireplace. They fixed it and surprised us with the original sample of quarter-sawn oak we had provided. Fair is fair, Ive updated our review to 5 stars. Excellent service. Excellent experience. Excellent followup on details. Thank you Haley Comfort!----------------- ORIGINAL POST FOLLOWSOverall we are very happy with the job Haley Comfort did for us. We put a gas insert into our basement fireplace. The salesman was very patient and helpful. The installers did a great job...polite, accurate, didnt leave a mess, etc.We do have to subtract one star though. We had supplied a sample from our kitchen cabinets to match the stain on the quartersawn red oak mantle that we ordered. We stated multiple times we wanted it back, the salesman acknowledged this, and even went to the point of writing our name in permanent ink on it. Somehow it was lost. Though it is not the end of the world and we are still very happy with the job done, we cant give 5-stars for falling short on that one thing.We still recommend Haley.

Review 43 (2024-09-05 - Rating: 5)
Troy & his buddy from Haley Comfort Systems did an excellent job in installing a vent in the kitchen. They were nice & took time to clearly explain the work before & after completion.

Review 44 (2024-09-05 - Rating: 5)
Adam was very knowledgeable on the system and how it worked. He did an excellent job, researching data identifying all issues and addressed them in a quickly and timely manner. He was very punctual and arrived on time. He did an excellent job explaining how the system works in layman terms that I could understand easily.

Review 45 (2025-01-04 - Rating: 5)
They were able to get my hydronic floor heat working quickly and provided some education on the system, which was much needed as this is the first one Ive owned and operated.

Review 46 (2024-10-16 - Rating: 5)
Kolsten from Haley’s is exceptional. He kept us updated his arrival time . His work was meticulous and walked me through steps to prevent this from happening in the future . Recommend him strongly

Review 47 (2024-07-17 - Rating: 5)
Ryan was very thorough in explaining what needed to be done for air duct cleaning, plus suggestions on keeping up to date with furnace and A/C maintenance. I appreciated his honesty and patience with my questions. Ryan has a pleasant personality and is very polite.

Review 48 (2024-08-06 - Rating: 5)
John from Haley stopped in last week to do our annual maintenance on the furnace, air conditioner and air exchanger. He quickly found a box in the furnace that was cracked . It was causing issues and rust in the system. He came back a few days later and replaced the part in about 20 minutes. He cleaned up perfectly and was super professional the entire time. That is the Haley experience…

Review 49 (2020-12-29 - Rating: 5)
We visited Haley Comfort Systems and a competitor while planning to add a new gas fireplace to our living room. While prices were comparable, Bob from Haley was so much more informative about the process, accomodating with working around our crazy schedules, and made a trip out to our house to go over all of the details and options before we spent a dollar with his company. He worked up a variety of bids and cost options during the visit which we greatly appreciated. One visit to Haleys amazing showroom in Rochester, and we were able to make all of our final decisions. The install was done exactly as scheduled and the installation crew were all true craftsmen and professionals. They were excellent communicators and double-checked with us about various installation details. I highly recommend Haley Comfort Systems for any type of fireplace installation.

Review 50 (2024-08-28 - Rating: 5)
Thank you John. John is always a professional, very conscientious, and personable. We have great confidence that our heating/cooling system will out last their expectation due to your routine servicing. Thank routine

Review 51 (2024-11-27 - Rating: 5)
Adam was on time, kind, and professional. He made a fairly quick assessment of our issue and outlined our options for a fix. Would definitely call Haley again. 👍🏻

Review 52 (2023-12-08 - Rating: 5)
Very professional approach to installing our gas fireplace insert. Before starting, Troy put down drop cloths to keep carpet clean. Meticulous work was done to assure proper installation while cleaning up as the work was done. After final clean up, I was given easy to follow instructions on the initial break in and operation. Troy patiently answered all of my questions. He took extra steps in the install and exceeded all our expectations.

Review 53 (2023-07-12 - Rating: 5)
Tyler had both Air and Furnace installed in 1 day. HALEY installed the original units, service was great. Stayed with them. Was a 3 day process with no problems!!! Id recommend their service(Quick and Easy).Thanks HALEY!!!!!

Review 54 (2023-11-22 - Rating: 5)
Troy and Peyton showed up at the time indicated by my Haley sales rep. They immediately began protecting the area from debris with floor covering. They were respectful and professional of the space they were in at all times. There was no need for me to clean up when they were done as they made sure to leave the area cleaner than they found it. Troy took time to make sure I understood the insert function as well as future cleaning steps.Thank you for your professionalism!

Review 55 (2024-09-16 - Rating: 5)
Adam was exceptional. He was incredibly knowledgeable and efficient. Well continue to use Haley and Adam for all our future HVAC needs. Highly recommend.

Review 56 (2024-08-16 - Rating: 5)
Haley’s did fantastic work replacing our home A/C in short order since ours died, they were timely, friendly, personable, sold us what we needed, looking great! And feeling and sleeping much better!

Review 57 (2024-11-02 - Rating: 5)
Josh did a great job servicing our fireplace insert. He was very courteous and answered all the questions we had.

Review 58 (2024-08-06 - Rating: 5)
John did a wonderful job for us this morning! He was a prompt in diagnosing a problem with our furnace. The part was here within a week, we are very happy with our experience with John.

Review 59 (2024-12-23 - Rating: 5)
Ryan provided excellent service/maintenance on our furnace and fireplaces. Answered questions about our air exchanger and arranged for AC service in the spring. Thanks Ryan.

Review 60 (2024-12-24 - Rating: 5)
Aaron W was fantastic. Very knowledgeable & gave options! Very happy with the choice, kind of wish the staff at the store gave those options!

Review 61 (2024-07-31 - Rating: 5)
Michael Hayden did an amazing job at repairing our AC. He worked quickly, and was very good at communicating what the issue with our system was. Highly recommend Haley comfort systems!

Review 62 (2024-12-11 - Rating: 5)
We have had Haley come out to install a gas fireplace in our home and hook up our new pizza ovens. They always do excellent work!

Review 63 (2024-08-16 - Rating: 5)
This was my first time using Haley and I don’t have any complaints. I received a high quality installation and a very detailed rundown of what was done and why. I’ll definitely be using them in the future!

Review 64 (2024-11-26 - Rating: 5)
Excellent service and very knowledgeable staff. Steve Moeckly was very quick to find the issue and fixed it on the spot. I highly recommend Haley Comfort - Heating and Air Conditioning.

Review 65 (2019-08-20 - Rating: 5)
We had our 20 year old Furnace and AC replaced by a Bryant Evolution System. We are very pleased with the zoning design and equipment proposed by Tom. The installing team lead by Troy was prompt, professional and performed a spotless clean installation. They replaced all of the duct work connecting the unit to the distribution ducts, added insulation and isolated the unit from the existing ducts. We cant even hear the AC running, just feel its comfort! The place was left better than how they found it. Troy kept us informed through out the day, and coordinated with the Electrical team which needed to fish and install wires for the zoning. Haley Comfort would come highly recommended by our house-hold.

Review 66 (2024-05-21 - Rating: 5)
We have had Haley come for several seasons to check our air conditioner, furnace, iron filter, etc.The technicians are always very knowledgeable and ready to explain and or answer questions. We’ve always been vey happy with their work! Additionally, our technician today,Ryan J., was excellent! He was knowledgeable and thorough and answered several questions that I had. Because I was unfamiliar with some of the technical aspects of what he was doing, he didn’t mind explaining more than once some of the things he was doing that I had questions about…very kind and patient and knowledgeable!

Review 67 (2024-09-27 - Rating: 5)
John is extremely knowledgeable, as well as in being customer oriented. He listens to the client and is very meticulous in carrying through with the service call!EXCELLENCE…through Haley’s and carried out by John!!

Review 68 (2024-07-04 - Rating: 4)
Troy and Wyatt did a fantastic job!! The instal went very well. Troy explained the steps as he went along . The electrician was very helpful with the outlets ect. Matt put the hearth and rock around the fire place it looks great!! Ben was our sales man and contact he was friendly, knowledgable and easy to work with.Have not had the opportunity to use our new fire places as it’s been to warm. Looking forward to the fall to enjoy them. Thank you, Haley

Review 69 (2024-10-31 - Rating: 5)
Josh was very professional and did a great job! Ive been pleased with Haleys service for many years.

Review 70 (2024-11-08 - Rating: 5)
Technician couldn’t perform any tests due to built in surrounding it, but was able to get the pilot lit. Will definitely call again if my problem continues.

Review 71 (2021-09-28 - Rating: 5)
From start to finish, our gas fireplace installation was seamless. Communication with everything was top notch, the workmanship of all the installers was excellent! Every single worker was on time, courteous, knowledgeable, neat & very professional. We did spend quite a bit more than we expected, but what we got in return made it worth it! Our fireplace is absolutely stunning, & I would recommend Haley to anyone!

Review 72 (2024-08-25 - Rating: 5)
Adam arrived, promptly diagnosed, and fixed the issue with our AC. He clearly explained the options for both long-term and short-term fixes. Highly recommend.

Review 73 (2024-06-27 - Rating: 5)
The team was prompt, explained what they would be doing and kept us well informed during the entire installation. When they discovered a code problem, it was explained and also how to deal with it. Overall a very good experience. Troy was extremely helpful

Review 74 (2024-12-02 - Rating: 5)
Brian was thorough and explained everything very clearly. He also promptly followed up just as he said he would. I would recommend Ryan.

Review 75 (2020-12-16 - Rating: 5)
It was great to work with Bob, Troy and the rest of the crew. They were super friendly and did a fantastic job of installing what is now a centerpiece to our living room. Were super glad how it turned out and are looking forward to years of enjoying our new fireplace. Thank you for all of your help!

Review 76 (2021-08-19 - Rating: 5)
Haley’s installed a free standing gas stove and did it in a very professional manner. They were timely, cleaned up after themselves and were very easy to work with. Quality job!

Review 77 (2024-08-16 - Rating: 5)
Ryan did an amazing job for us. He worked quickly, efficiently & took time to answer all our questions.

Review 78 (2024-09-19 - Rating: 5)
Josh was very knowledgeable thorough and pleasant to work with. He also had practical solutions for the future of my boiler

Review 79 (2024-10-18 - Rating: 5)
Josh at Haley Comfort Systems called to make sure I was ready for his visit and that is a great confirmation! Arriving quickly after that call, Josh introduced himself and got right to work. Josh delivered a thorough assessment of our system and recommendations for todays visit for me to review. All of Joshs recommendations seemed reasonable and appropriate so I approved. Josh completed all the service work and reviewed my system status with me. Haleys tablet technology makes it easy to pay the invoice and everything was done! Thanks Josh!

Review 80 (2024-10-14 - Rating: 5)
Kolton did a fantastic job when servicing our fireplace and furnace. He paid attention to every little detail and answered our many questions.

Review 81 (2024-08-02 - Rating: 5)
John was very professional, checked our system out, unfortunately, we have an old air condition system so now we need to look at a new one. He was very informational about our furnace. I really appreciated that.Thank you!

Review 82 (2024-11-13 - Rating: 5)
Great job. Courteous and professional as always. Aaron went out of his way to show me additional measures I could take with my floor heating system to save energy costs. Advise was most appreciated.12/12/19: Nick Swanson and crew installed ventilation fan in my garage. Everyone arrived on time, installation looks great, system operation was explained in detail. After install, worksite was cleaned up. Same great service I have come to expect from Haleys service. Thanks again to Nick and crew.Steve Moeckly completed my yearly maintenance on the geothermal unit. Great work. Arrived on time, very professional and friendly in his manner, the work was done properly, no mess left behind. Steve answered all questions and concerns about the current state of the geothermal system and possible replacement options in the future if needed. 👍🏻 all around.

Review 83 (2024-10-17 - Rating: 4)
Great follow through on details and very good working knowledge of what we asked about and our options. Considerate of our home to keep it clean. Pleasant to speak with Kolton.

Review 84 (2024-11-20 - Rating: 5)
The folks over at Haley Comfort Systems know what theyre doing and provide excellent customer service. Would highly recommend!

Review 85 (2023-04-04 - Rating: 5)
We found ourselves without heat and they were very responsive arriving at 10:00 am same morning as our call. Don spent a great deal of time with us, explaining options and providing us information. Their bid was competitive and they were able to adjust their schedule to install the next day. Don brought space heaters to keep us warm until the new furnace was in. When Troy and his team arrived for installation, they were respectful and professional, careful to not disrupt or damage anything. His directions for managing the thermostat were clear and easy to follow. They all did a great job.

Review 86 (2021-02-04 - Rating: 5)
This is the third gas Franklin stove we have had from Haley. Obviously we are satisfied customers! Troy installed one a year ago and another this week and both times we were impressed by his care, knowledge, professionalism, willingness to answer and deal with any questions and concerns, and with his thoughtfulness as he was in our home. The stoves themselves, Vermont Castings, are excellent quality, provide good heat, and are very attractive.

Review 87 (2023-06-20 - Rating: 5)
Having to bite the bullet on an expensive home improvement can be difficult but I am extremely happy with every aspect of Haley’s customer service. My air conditioning unit went down and knew it was probably time for an upgrade. I did have a service tech come out just to take a look. I did so online and it was extremely easy and the response was quick. Steven (service tech) did a thorough job finding the issue. My unit was going on 34 years old. It was time. He was willing to do a fix but I knew nothing was guaranteed and I decided to go with a full upgrade. He was super polite and even got someone out that same afternoon to give me options. He also talked me through what he would do if it was his home. Peter came out and gave me two options. I settled on one that was best fit for my family. That was the bare minimum but Peter even took it a step further in customer service. I joked with him about buying a portable Air Conditioner just to get us by for a week until we got everything installed. To my surprise Peter got in his car and drove to his place and personally delivered his own portable ac unit for my family to use. I can’t express how happy I am with this process. I can not speak a ton about the installation team since I was at work while they did everything. My wife said they were super polite and they did everything in a timely manner. I don’t know anything about HVAC systems but I’m impressed with how much they can get done in one day. Everything looks professional and I couldn’t be happier. Thank you Haley Comfort System and most importantly thank you to your amazing staff.

Review 88 (2024-02-21 - Rating: 5)
We worked with Ben who was extremely helpful. Troy installed the fireplace with Justin and Troy is incredible! The masons and inspectors who came in after Troy knew his workmanship and had great things to say. Overall, we are extremely happy with the quality of work!

Review 89 (2024-09-11 - Rating: 5)
Josh looked at our Geothermal system. He gave good feedback, took photos of the issues and was friendly and professional.

Review 90 (2024-12-11 - Rating: 5)
My furnace and air conditioner install was installed on time. The installers were professional and went over operation instructions.

Review 91 (2024-09-28 - Rating: 5)
Friendly. Knowledgable. Explained all the details so as they were easily understood. Gave recommendations. Set up the next step after the service call. Top notch guy!

Review 92 (2024-07-30 - Rating: 5)
Great workmanship always communicating with us to ensure the project is as we’d wanted. They go above and beyond. Excellent team at Haley’s!

Review 93 (2021-09-23 - Rating: 5)
We called Haley Comfort because our new gas fireplace wouldn’t lite this morning. We called at about 1:00 pm and we had someone at our house by 2:30. Josh and his partner came in, removed their shoes and got to work. They explained that there was air in the gas line and explained how when you start the fireplace up for the first time it happens. They educated us as to what to do next time. They then put a blanket down on the floor and pulled the screen and glass off the fireplace. They cleaned the glass. They added some additional smoldering embers and changed the batteries in the remote. These men were very courteous, professional and prompt. We would highly recommend Haley Comfort and these men to any of our friends. Thanks so much!

Review 94 (2024-04-02 - Rating: 5)
Jerad came to do annual maintenance on both our furnace and air conditioner. When looking at our furnace he found a few things to bring to my attention. He was great at explaining and answering my questions about repairs and next steps. Jerad was very friendly and respectful of my home and my two dogs.

Review 95 (2024-08-01 - Rating: 5)
Ive used most of the HVAC businesses in Rochester at one time or another and Haley Comfort are the most consistent at providing quality work.

Review 96 (2024-09-27 - Rating: 5)
Kolton did a great job today. I had my yearly check for my furnace and fireplace. He was very professional and did a great job. Always great technicians at haleys

Review 97 (2024-11-18 - Rating: 5)
Just had our fireplace maintenance and repair completed. Aaron Walters did the work and am extremely happy with his work. He explained everything as he completed his work and he was very personable to visit with. Haleys is the best.

Review 98 (2021-11-29 - Rating: 5)
Nick and Moses installed a fireplace in my basement office. They were easy to work with, efficient and took the time to explain everything. They even played with the dogs. Nick also offered some great advice on an old fireplace. The install is amazing and Nick went out of his way to hide the gas line and it looks great.

Review 99 (2025-01-03 - Rating: 5)
Ryan came out to provide client education on the fireplace installed a few months ago. He did a great job explaining what I needed to do and was very professional. It has been a wonderful experience working with Haley‘s and would recommend them to friends and family!

Review 100 (2024-12-11 - Rating: 5)
Aaron was very professional, friendly and thorough. He answered any questions and made suggestions without pressuring me.

Review 101 (2023-04-13 - Rating: 5)
Haley Comfort Systems has been great to work with from start to finish!! Don came out and provided us with all the information on products we were looking to replace, and got us set up for install faster than I could have ever imagined! Nick S. and his partner arrived on time and had our old AC out and replaced in no time at all! They were very neat and orderly and also made sure to answer any and all questions I had. Our house feels GREAT on this 80 degree day in April. Thank you again Haley Comfort Systems, Don & Nick S. for such great service!!

Review 102 (2024-12-05 - Rating: 5)
Aaron diagnosed and repaired my geothermal unit. It was clear that he was very knowledgeable, and he was also very kind.

Review 103 (2024-08-28 - Rating: 5)
Fast, courteous, efficient service. A perfect experience of A/C repair. John was super polite and highly capable. Highly recommend.

Review 104 (2023-11-22 - Rating: 5)
Cory was very pleasant and made sure he kept everything clean during his inspection and service. Cory made sure he answered any questions we had and made recommendations based on the age and condition of our fireplace. He did not get pushy trying to over sell us anything. This is our 1st experience with Haley Comfort Systems and with employees like Cory on board I would use them again in the future.

Review 105 (2024-12-23 - Rating: 5)
Outstanding customer service. The technician was very knowledgeable, kind and took time to fix an administrative issue saving me money. He cleaned up before he left and reviewed what will happen at my Spring maintenance. I am very happy with todays visit. Thank you!

Review 106 (2024-10-08 - Rating: 5)
Josh has been to our house multiple times for either furnace or central air maintenance. He is always kind, efficient, knowledgeable, and patient with my questions! Would recommend you ask for Josh as your serviceman!

Review 107 (2024-04-01 - Rating: 5)
Great working with Haley from fireplace seminar, design of our new FP, and now installation. Bob was very helpful in design phase, Troy and crew did a great job installing (Demo to a working Fireplace in about 6 hours)

Review 108 (2023-07-26 - Rating: 5)
Haleys was a wonderful experience for my family, when Peter was out to give us a bid, he noticed a vent issue with the gas water heater (totally unrelated to his visit) and due to the fact it was likely leaking CO2 into the house, His quick call back to the shop and they made this a priority and had a technician out to fix within an hour. We felt they were the best choice for us for a new furnace and A/C and they had it installed within a few days of us giving them the go ahead. Our family highly recommends the professional team at Haleys

Review 109 (2023-04-15 - Rating: 5)
We have used Haley in the past and will do so again!Don the salesman was top notch! He was extremely thorough with everything he did!The product, communication, installation process is second to none. Brandon is very good at what he does and took the time to explain everything about the AC install in detail. Would highly recommend Haley Comfort Systems!

Review 110 (2024-10-09 - Rating: 5)
Isiah, showed up early which is wonderful. Explained what was wrong, actually had the parts, replaced the problem and fixed itThank you so much Haley and Isiah from the Schaefer

Review 111 (2024-10-14 - Rating: 5)
Adam was on time, pleasant to work with and thorough. He was very professional in his work and behavior. I would recommend him to anybody needing furnace/AC work.

Review 112 (2024-01-20 - Rating: 5)
Nick has been extremely business-like and polite in keeping us informed as to what he is doing. We have had a positive experience along the whole process from picking out the best fireplace for our needs and the installation. Thank you.

Review 113 (2024-03-22 - Rating: 5)
Cant say enough good things about Haley Comfort and technician, Nate. Very positive, communicative and professional. The removal of an old wood-burning insert and the installation of my new gas fireplace insert went so smoothly. Afterwards, an excellent clean-up and thorough explanation of my new unit. Thank you Nate and Tyler!

Review 114 (2024-03-19 - Rating: 5)
Josh came to our home. He was polite, respectful of us and our home, made sure our questions were answered and went above and beyond with the service he gave us. Our fireplace works great and he truly gave us peace of mind. He was outstanding!

Review 115 (2024-11-24 - Rating: 5)
Have always been timely with semi annual checkups, helpful with descriptions if any issues and friendly. Thanks!

Review 116 (2023-10-06 - Rating: 5)
Aaron called enroute to my home to help get my fireplace up and running. He shared that I had the wrong batteries ( brand ) in the unit. He also suggested a good cleaning and maintenance check of the fireplace. Am so glad that he did as he found an issues with the fireplace that he will oversee getting a new part and getting it fixed. Aaron was very pleasant and did a great job with my fireplace. Would have him for a service tech anytime.Thank You.

Review 117 (2024-10-09 - Rating: 5)
Steve was very kind and explained everything to us. He was very professional in his service of working on our boiler.

Review 118 (2024-10-15 - Rating: 5)
A+ for service man Josh hes; polite,clean, well spoken, diligent, and very customer focused.

Review 119 (2023-11-06 - Rating: 5)
Nick called to let me know he would arrive in about a half hour, well within the 3 hr morning time range I was scheduled for. The service call for our gas fireplace included fixing a rain water leak and an inspection. He did all the work thoroughly and quickly, and cleaned up so well youd never know hed been in our living room. Very friendly and knowledgable.

Review 120 (2024-02-24 - Rating: 5)
Aaron was terrific. He is extremely knowledgeable and explained things very well. Overall, an excellent experience. Haley Comfort Systems is very reliable, and their technicians are very professional. Thanks!

Review 121 (2024-06-20 - Rating: 5)
Kolton is the BEST! He was very professional, thorough in his inspection and VERY personable. You are lucky to have such a super employee.

Review 122 (2024-10-03 - Rating: 5)
Ive been a customer of Haley Comfort since moving to Rochester five years ago. They have provided top-notch, professional service on everything HVAC, AC, and fireplace. Today, I had Tory as my service technician, and I cant say enough good things about him. Tory walked me through what steps he was going to do, let me know about a repair I should make, and let me know all of the options associated with the repair. When the repair concluded, Tory gave me a recommendation for a future service I will consider. There was no pressure, only imparting knowledge. If you are looking for a company to help you with HVAC, AC, or fireplace maintenance or repairs, I would heartily recommend Haley.New review: we needed to purchase a replacement furnace and a/c unit recently, and we chose Haley for the purchase and install. Nathan was our tech and he did a fantastic job! I feel really confident about what we purchased, and know that it’s added value to our home.

Review 123 (2023-10-19 - Rating: 5)
Ryan was wonderful to work with to have our vents cleaned. He is an excellent worker, communicates clearly, great with people & pets. He is very nice person & respectful. Cleaned up very well! Answered any question I had with confidence. His work ethic is strong & I appreciate that greatly. He is a asset to Haley Comfort Systems.

Review 124 (2024-12-21 - Rating: 5)
I just wanted to take a moment to express my appreciation for the wonderful service I received.Isiah was both professional and knowledgeable, making the entire experience pleasant. I appreciated that he didn’t try to upsell me or push any services I didn’t need; his informative approach really stood out.Overall, it was a great experience with your company. Thank you so much!

Review 125 (2023-09-27 - Rating: 5)
What an awesome experience! From the meeting with Pete to go over my options, to the furnace and AC install by Moises and Jakob, and Troy and crew installing the fireplace I have no complaints! Professional and courteous all the way through! They explained everything from start to finish and cleaned up after they wrapped up. I would highly recommend them!

Review 126 (2024-03-19 - Rating: 5)
Troy H. (and Justin) did a phenomenal job installing my fireplace in one day. Incredibly professional, showed me in detail how to use the remote, what to expect, and many other key aspects of owning a fireplace. Top notch!

Review 127 (2020-11-15 - Rating: 5)
Schad came to our sons new home to install a water softener. Schad was very professional and answered all questions. In my eyes, he went above and beyond by providing tips and showing our son (first time homeowner) around the utility room...what to look for, how to take care of not only the water softener, but showing the water main shut offs, how to take care of/drain the hot water heater, suggesting on when to change the furnace filter, ect.. Above and beyond what he needed to, which only took < 10 mins but very valuable to us. Employees like Schad are why we are a family/repeat customers of Haleys! Love their new showroom and product offerings...I could take a vaca/tion in there! Thank you ~

Review 128 (2023-05-11 - Rating: 5)
Our thermostat went blank. We still had cooling, but, of course, couldnt control or change anything. We called the company that had installed it, but they referred us to Haley for faster service, and the next day we had a technician here. He adjusted the thermostat, checked the batteries in the sensor, and then thoroughly cleaned and inspected the whole heating/cooling system. We were happy with this thorough service, until the next day when the thermostat again went blank. Haley sent Aaron out as soon as he finished the appointments he had. He changed the location of the sensor and put in new batteries and we were back in business! The next morning, again, a blank thermostat. Aaron was back within the hour, installed a new thermostat and stayed until all the displays appeared to be working correctly. He reassured me it was worth his time to make sure we again had a properly functioning system. We really appreciate working with a company that has skilled technicians and are willing to keep working on a problem until it is solved!

Review 129 (2024-05-28 - Rating: 5)
Nick solved our AC problem by offering levels of repair service, then thoroughly explaining the service. He also took time to clean and service the AC unit to get it back in operation. Great customer service!

Review 130 (2024-11-07 - Rating: 5)
Adam was very thorough, helpful and explained things clearly in regard to our repair needs.

Review 131 (2023-09-08 - Rating: 5)
Tyler did an excellent job, even working with flashlights when we lost electrical power to our neighborhood. He carefully explained all that was done and how to use the new furnace and thermostat. The area he worked in was left spotless! He was very pleasant to work with and very knowledgeable.

Review 132 (2023-09-14 - Rating: 5)
In August, we took the leap and replaced our home HVAC system and added a mini-split to the garage. The installers Nate and Trevor from Haley were on-time, efficient, professional and pleasant. They did a great job of describing the system to us and answering our questions. Thanks too to the project manager Peter for his involvement.

Review 133 (2024-03-15 - Rating: 5)
Ours was a more complicated install requiring an additional day to complete. Troy was very polite, knowledgeable and went above and beyond to get the install 100%. We are now enjoying our beautiful Vermont Castings stove!

Review 134 (2024-11-07 - Rating: 5)
Recently moved and needed the gas fireplace serviced for our first winter in Rochester since we were unsure when it was last looked at—Mike H. did a great job checking over everything both indoors and outside (even adjusting outdoor wire so small animals couldn’t get in through the vent). Really appreciated the before and after photos to show all the dust and grime that he removed. He was very professional and thorough with his work and we’re excited to start using our fireplace now! Definitely recommend!

Review 135 (2024-10-24 - Rating: 5)
The service was excellent. The work thorough.The crew cleaned up beautifully . Great experience.

Review 136 (2024-04-30 - Rating: 5)
Everyone (sales team, install crew, etc) has been incredibly helpful, patient, professional, and competent. Working with them has been a great experience, and I would highly recommend them to anyone.

Review 137 (2023-10-26 - Rating: 5)
The installation of our fireplace was done very efficiently. They worked well together and finished and cleaned the area when done. They informed us about a part that will need to be installed next week and were very clear in all explanations about operation of the unit. Looking forward to their return next week to install the missing part. Don and Donna

Review 138 (2020-08-25 - Rating: 5)
We had a gas fireplace that needed work and did not operate. Josh came out to look at the fireplace and make recommendations. He was very professional and pleasant. He told us what we needed and gave us a quote. When the parts came in he fixed our fireplace and was again very pleasant and professional. I was impressed with his technical knowledge. He also let us know about Haley Comfort and the other services they provide which was a surprise to us. Good service, neat and tidy, pricing is great and no surprises.....we will us Haley again.

Review 139 (2023-08-25 - Rating: 5)
Nothing but good things to say. On time, professional, cleaned up when done and a walk through of the work. New Bryant A/C system seems to work beautifully. Tyler and team did great work.Bob came out and provided an estimate and sale close on Thursday afternoon and my new A/C was installed just after lunch the next day. Great turnaround when our old unit bit the dust.

Review 140 (2023-10-24 - Rating: 5)
Aaron did a very nice job evaluating our fireplace, recommending solutions, and them making the repairs. He spent the time that was necessary to assure our fireplace returned to good working conditions.

Review 141 (2025-01-05 - Rating: 5)
Service tec did a great job for us on our Furnace. Very efficient and proficient...thank you.

Review 142 (2024-10-09 - Rating: 5)
Isaiah did a great job. Very thorough and explained everything well.

Review 143 (2024-08-05 - Rating: 5)
Josh was very efficient, courteous and professional. Would highly recommend him for servicing fireplaces.

Review 144 (2022-08-26 - Rating: 5)
I was VERY impressed with Haleys. I asked for an estimate for an central AC installation, and worked with Bob Speedling as Project Manager. I felt Bob was fair, knowledgeable, and if he didnt know the answer to a question I had, he called the office right away for the answer instead of saying, Ill have to get back to you on that. I appreciated that level of service since Ive never had an AC unit and A-Coil installed before.Tyler and Wyatt were the installers, and they were punctual, professional, and very courteous, (and nice to my pets!). I would definitely recommend them to family and friends!!Elizabeth H.

Review 145 (2024-10-25 - Rating: 5)
The installers were knowledgeable and did a great job! Highly recommend!

Review 146 (2024-04-20 - Rating: 5)
Nick quickly diagnosed my furnace issues and presented repair options in a way i could understand. He is knowledgeable with both installation and service of HVAC systems.

Review 147 (2024-04-16 - Rating: 5)
Nick was very professional, happily answered any questions I had, and was very thorough. Nick and Haley Comfort give us peace of mind knowing our HVAC is in good condition.

Review 148 (2023-11-20 - Rating: 5)
Intermittently, my furnace fan emits a loud, jarring noise, which is annoying at best and somewhat scary (will the furnace stop working) at worst. The problem was going on for some time, and nobody was able to provide any useful advice. This October, Nick serviced my furnace and I told him the jarring noise. Nick took time to detect the probable root cause, and took great care in fixing the glitches (a couple of loose fittings it seems). So far the furnace unit is running without that noise. I am impressed by Nicks trouble shooting expertise and his professionalism. I wish Nick a bright career at Haley Comfort Systems.

Review 149 (2023-11-29 - Rating: 5)
Nate and his “right hand man” did a very nice replacing our 25 year old Heat/Glo fireplace yesterday. Very Professional, courteous, thorough and knowledgeable. I asked many questions and they mastered my inquiries. We were extremely pleased with the project, workmanship and communications from end-to-end.Many thanks Nate.John & Bonnie Zoller

Review 150 (2024-11-29 - Rating: 5)
Great service! Had a new furnace installed with prompt response times! Thanks!

Review 151 (2024-09-16 - Rating: 5)
Last week (3-29-24) Steve Moeckly of Haley Comfort Systems did an excellent job with my furnace and air conditioning service maintenance and went over everything he did in detail. Steve pointed out issues with my water heater exhaust duct work that other had not done before. The duct work had been there for years and used by some other company who replaced my water heater. Steve showed me where there were some potential leaks of carbon monoxide and noted the duct work was not up to code. Today (4-5-24) Steve replaced my water heater duct work, and it now looks great, is up to code and will prevent any carbon monoxide leaks. Thanks, Steve, for the high-quality workmanship and service!February 2019 - I had my 11 year old furnace die on cold and winter storm day. I contacted Haley Comfort Systems of Rochester, MN and they provided fast and excellent service.I am very impressed with the job Brandon D of Haley Comfort Systems did installing my new furnace and with his excellent customer service skills. It is very obvious he is very detailed and takes great pride in his work. I very much appreciated him going over everything that was done in detail including what items were fixed to bring them up to code and the extra work done to clean up a previous installers work (e.g. leveling the in and out bound PVC pipes and replacing the wire used to hold the pipes with more secure hooks). Quality workmanship done in very professional manner - top notch!

Review 152 (2023-05-13 - Rating: 5)
Nick and his crew were polite and responsive in the planning and installation of our new air conditioning system. The guys took time to ask me at every decision point during the install knowing that I wanted to be in the know and yet not get in their way. They followed a couple of my special requests without hesitation. For my wife and I, it was stress-free working with this group of guys.Brad and Debbie Treder

Review 153 (2020-01-14 - Rating: 5)
Our sump pump that we have had for seven years in our basement failed after the storm on 9/12/2019 - Luckily we have a pump alarm that notified us the water was rising. We called Haley Comfort this morning. They did not have a plumber immediately available, however they did say they would notify us as soon as one was ready to come out. We received a call back within 30 minutes to let us know that one of their plumbers, Corey, would be there within 30 minutes. Corey arrived in about 20 minutes! Corey quickly determined the sump pump had failed and had a brand new one installed in less than 30 min!! The cost was minor especially compared to the damage that would have been done if this was not replaced. Corey is professional, fast and efficient, and did an amazing job!We are very happy with Haley and have in the past purchased our furnace, AC, and hot water heater from Haley, and now we have used them for emergency plumbing! We are on a service plan where they have a technician come out and check our systems periodically. Jason is the tech that usually comes out and again a very good person that is highly skilled and always a pleasure to work with!We highly recommend this company and believe they should be known in Rochester as the top plumber as well the best company for Heating and ACThanks Haley for your impeccable service! We will continue to recommend your company to everyone we know.

Review 154 (2024-05-20 - Rating: 5)
Josh V was very knowledgeable, answered all of our questions and repaired the problem we were having. He was very friendly and would definitely want him to do our service again.

Review 155 (2021-07-27 - Rating: 5)
Brandon did a fantastic job! He and his co-worker showed up on time, explained what they were going to do when they arrived, cleaned up after the job and then did a detailed explanation of what they had done and how the new furnace/ac worked. They were polite and professional. Salesman Don did a great job, also, of explaining the different levels of products, costs and rebates. He called back when he said he would. I would use Haley again and I would have no problem recommending them to my friends.

Review 156 (2023-10-12 - Rating: 5)
Ryan was very knowledgeable and thorough in his work! He was easy to talk to and explained how everything worked for the fireplace, including answering any questions I had. He did an outstanding job! Clearly he is very skilled in his craft.

Review 157 (2022-05-16 - Rating: 5)
Fast, excellent service from the entire Haley Comfort team. They were great answering my questions when I first called, to their diagnosis, to the final installation. They made the heavy cost of something like a furnace replacement much easier. Nathan and Wyatt did a wonderful job working hard today installing our furnace and honestly it looks so much better than it did before. I truly appreciate the entire Haleys team.

Review 158 (2024-06-26 - Rating: 5)
Steve was very professional and pleasant. He did excellent work. My fireplace looks new again.

Review 159 (2024-04-16 - Rating: 5)
Ryan did a great job as he was definitely challenged by where my dryer vent is located on my house. Would absolutely recommend and use him for future work.

Review 160 (2021-01-15 - Rating: 5)
Haley’s recently installed our new gas fireplace and we love it! Their new showroom is beautiful and makes it much easier to pick out what we wanted. We really liked that we could contract with one company for the entire project (fireplace, installation, stonework, etc). All of the subcontractors were very professional and courteous, and if we had any questions, Bob was very good at getting right back to us. We would definitely recommend Haley Comfort System!

Review 161 (2024-03-17 - Rating: 5)
Haley Comfort technician came by today and did a bang up job on checking out our gas fireplace. Professional, courteous and likable individual.

Review 162 (2024-11-06 - Rating: 5)
Very professional and knowledgeable technician!Thank you for your help with my fireplace. I appreciate that!

Review 163 (2024-11-11 - Rating: 5)
Found garage furnace defective and red tagged it. Pleasant to work with and competent.

Review 164 (2022-01-12 - Rating: 5)
We are extremely pleased with Haley Comfort System. They evaluated our broken fireplace and were honest about the options to fix it. Jason openly shared that our prior system was no longer used in Canada. Haley was quick to assess our current system and offer new fireplaces. Peter was fabulous to work with at the office. Troy installed our new fireplace. He was prompt, professional, and extremely knowledgeable. He was able to install the system in one day! He showed us how to use it and gave reminders about maintenance needs.We couldnt be more pleased with Haley and will return for other home needs

Review 165 (2024-11-15 - Rating: 5)
Isiah McAdams was polite, courteous, and on time! Great service!

Review 166 (2023-04-25 - Rating: 5)
I have used Haley Comfort Systems for multiple projects in the two homes I have lived in over the last 6 years. Most recently, they installed a new furnace in our home. Haleys people are always great to work with. The people are well trained, professional, and super nice. The furnace is working great sheet metal around the appliance was replaced and looks great as well. Haleys has a great team and great service.

Review 167 (2024-11-14 - Rating: 5)
Everything went smooth.friendly and informative. Clean up great. No problems .

Review 168 (2017-05-25 - Rating: 5)
Weve recently had an excellent experience with Haley Comfort Systems. Our old furnace stopped working just days before Christmas. John came out and very professionally helped diagnose the issue, explained the repairs needed and provided a repair estimate. Wanting to weigh all of our options, we inquired about the cost of replacing the furnace. The next day Tom D came to our home and thoroughly presented our replacement options. We appreciated is friendly and informed sales style. There was no pressure nor attempts to up-sell. The financing options available were very helpful in making our decision. In the end we decided to buy a new high efficiency system. A couple days later (in time for my out-of-town guests to enjoy a warm house during the holidays) Donny installed our new system. He too was very professional. I appreciated the care he took to protect our floors and how he left the work area clean. Tom came back out after the install was complete to check the job and ask if we had any questions. He provided copies of all of our paperwork including completed rebate forms for us to mail in to the utility companies. Later, I had a follow up question and spoke with Jennifer at the office, she was very friendly, helpful and made sure my question was answered. Overall it has been a great experience working with Haley Comfort and we look forward to having them service our HVAC system from now on.

Review 169 (2024-03-24 - Rating: 5)
Nick and his helper were right on time. They performed a water heater removal and replacement. He allowed me to watch and ask questions. They installed drop cloths, to help keep the house clean, while removing the old water heater and bringing in the new water heater. They were very thorough in making sure there were no gas leaks. They also checked the LP tank for a leak. One was found, and they tightened up a connection.All the guys were professional, this includes all the staff at the office.My thanks to the entire team.

Review 170 (2021-09-17 - Rating: 5)
Excellent service from consult to install AND follow-up. Professional, quality customer service I’ve not experienced elsewhere. When you want to feel comfortable in your hone no matter the temperature and humidity outside then call Don to set you up with a system that will make you feel comfortable no matter what level or room you are in your house (including the basement). I highly recommend Brandon for the installation because now my furnace room looks like a showroom and he is very thorough explaining each component and how they function.I always call Ryan for my electrical needs and recently just purchased furniture and lighting with Ami.Excellent team.

Review 171 (2024-06-24 - Rating: 5)
As usual - Aaron is the best of the best. I hope Haley knows what an invaluable employee they have. Service is terrific as always and Aaron goes above and beyond each and every time. We’ve never been disappointed. 10 out of 10.

Review 172 (2020-10-22 - Rating: 5)
They did a great job on the complete tear out and install of new furnace and AC. Its actually been a couple of years since the install and I realized I never left a review so fixing that now. Everything is still in perfect working order with no issues. Cost-wise they were average but I researched the equipment they were installing and they were well above the other quotes in terms of what they were installing. The team did a great job routing the piping through a fully finished basement and making it look nice. Also appreciate the upgraded thermostat they threw in. Would certainly recommend them.

Review 173 (2021-11-18 - Rating: 5)
The guys from owner to sales to install and even service have been a pleasure to work with. They designed a system to replace our 3 sided fireplace. With multiple trips to our house to ensure measurements and confirmation on design. Once agreed upon, the install started out as a struggle but they handled it with confidence and mastered it above our expectations. Follow up was very professional also. Would recommend Haley to anyone. We searched around for a company to help us, when others turned us down, Haley stepped up to the plate. Great job guys! Looking forward to enjoying our fireplace for years to come.Tim & Peg Englerth

Review 174 (2019-10-30 - Rating: 5)
We had gas fireplace insert installed over the old wood burning fireplace in our home. We had a fantastic experience with Pete Klassen who helped us pick the right gas insert. He came to our home and showed us different options and answered all our questions. He was very professional and always quick to get back to us.The installation process was very smooth. Alex Swanson who was the installer was also very professional. He answered all our questions and kept the work area very clean. They vacuumed the nearby area in our living room to make sure there was no debris from the work done. He also customer ordered a part of the fireplace, at no extra cost, so that it correctly fit the fireplace space.The electrician was also very helpful and took the time to answer questions as well.Being in sales/service I was very impressed with the professionalism, communication and great service Haley offers.We didn’t get estimates from another company but if you are looking for great service, quality and professionalism, I would highly recommend Haley Comfort Systems!

Review 175 (2019-12-19 - Rating: 5)
We recently moved and our house needed updated lighting and a new fireplace. Alli was a great help deciding on light fixtures with the right design element and getting the product to us. She has great taste. For the fireplace, Tom recommended just the right style we needed and got the process moving quickly. Nicole helped coordinate and finalize the install and helped pick out the stone with professional confidence and style. The final products look beautiful. Very happy with our purchases. They each followed up to make sure we were happy with the work. Would highly recommend this company for service, product and workmanship. Great customer service, very responsive, and offer quality products with style!

Review 176 (2024-10-14 - Rating: 5)
Our Tech was very informative and friendly! He answered all questions I had.

Review 177 (2021-04-03 - Rating: 5)
Our furnace went out on the coldest weekend of the year and a technician came by an hour later! He was very friendly and helpful. He worked fast and was very knowledgeable and willing to discuss what to do for routine maintenance. Will definitely be calling them again!Update, it is several years later, and we had Haley come and install an A/C and furnace. We were not disappointed: friendly technicians, very knowledgeable, they did a great job!

Review 178 (2020-11-14 - Rating: 5)
The installer (Brandon) performed exceptional work in a timely and profession manner. Before leaving, he made sure we understood the operation of our new system and answered all questions we had. They also left the work site arranged and clean! If you are in need of HVAC (heating / AC) services, I would highly recommend Haley Comfort Systems (ask for Brandon as your installer !). Note: A follow-up happened the next day from our project manager to assure everything was done to our satisfaction. You can’t ask for better customer service then that!!

Review 179 (2023-12-12 - Rating: 5)
Ryan J. came out for annual furnace inspection. We had not done anything with our air exchanger since it was installed 4.5 years ago. Ryan looked at it and cleaned it (it was pretty dirty on the inside). We are set up to get this done on a regular basis now.Each of the Haley guys that come out are really good guys. They know how to take care of whatever the issue is and they are always extremely professional. This place is a pleasure to do business with.

Review 180 (2021-12-03 - Rating: 5)
Very nice new showroom with lots of displays to look at , both fireplaces and lighting.

Review 181 (2023-10-19 - Rating: 5)
Aaron was very knowledgeable and helpful. He also saved me money with my warranty! It was nice that he made sure everything was working properly before he left. I would definitely refer him to a friend!Thanks Aaron!!

Review 182 (2022-06-25 - Rating: 5)
I had a wood burning fireplace installed at my house and it went off without a hitch! It was an absolutely perfect job. Troy and Moses were exceptionally patient and took pride in what they were doing and it really showed. They both were very professional and it was completely enjoyable to be around them. They made this daunting project look easy with their skills, and I know it wasn’t. Overall, Troy and Moses did a bang up job and I recommend them to all.

Review 183 (2023-11-09 - Rating: 5)
Ryan performed inspections on our gas fireplace, furnace and humidifier. Courteous, knowledgeable, clean and prompt (plus he called ahead). He even gave us some advise on another appliance issue! Highly recommend Ryan for all your needs!! And he loves dogs...

Review 184 (2024-12-20 - Rating: 5)
Very helpful and knowledgeable! Also very good with our annoying barking dogs.

Review 185 (2021-08-15 - Rating: 5)
Adam was the lead installer that installed our brand new air conditioner and furnace. I would give both he and the other half of his team, Moses, a 10+ rating. They were on time, extremely efficient and left any area they worked in cleaner then when they arrived. Adam also had the challenging job of explaining the operation of the new products to the elderly owners. He did that patiently and thoroughly in a way that we even understood what he told us. That is a real skill. Adam and Moses are a great team and we would highly recommend them!

Review 186 (2024-09-19 - Rating: 5)
Not only was Isiah not late, he called to ask if he could come early which was great.

Review 187 (2015-12-10 - Rating: 5)
We purchased two fireplace inserts and are delighted with the performance of both. One unit has more features than the other which is consistent with what we wanted. Our sales representative listened to our needs / wishes then proposed what he felt we would be happy with. The units arrived on schedule and the installation crew did an excellent job of installing both units efficiently and with minimal disruption. Overall we are very pleased with the products and service of Haley Comfort Systems.

Review 188 (2024-09-25 - Rating: 5)
Josh was polite, patient and knowledgeable.Very good service.Thank you.

Review 189 (2018-04-10 - Rating: 5)
My furnace broke down on Friday morning. I had my local Energy tech come take a look. He said the furnace was going to need to be completely replaced. Haley gave me a call to set up a meeting later that afternoon. I told him about having young toddlers in the house and needing a new furnace asap. They cleared their schedule Monday morning and got me up and running before lunch. I truly appreciated their service and pulling a few strings even though they were not obligated to. The techs who came to do the install were professional and worked quickly. They answered any questions that I had. In all, it was a great customer experience. I would highly recommend them to any of the my family and friends!

Review 190 (2018-04-05 - Rating: 5)
My wife and I had Haley replace our furnace, AC, and also had a gas fireplace insert done at the same time. To say the installation went excellent is an understatement ! Since we had everything done in the fall when they are very busy one of Haleys crews came on a Saturday morning to do the install. Nick and Nathan got busy first thing in the morning and had everything completed by early afternoon, everything ! The new equipment is excellent, we cant believe how much we use the new fireplace insert. The guys did a fantastic job with everything ( and I am picky ! ) Our thanks go out to everyone at Haley !

Review 191 (2015-07-26 - Rating: 5)
Great experience with the service by Haley. We had a new air conditioning system installed. The estimator was very professional and knowledgeable. He helped to find the best system to fit our needs and budget. The installers did very good job. They had a follow-up visit to make sure everything was working fine. I would highly recommend others to consider Haley.

Review 192 (2018-12-10 - Rating: 5)
Wow, talk about a great buying experience!Having your old furnace quit on you in the cold is a scary feeling, but Peter H. from Haley Comfort came to the rescue!Peter took a stressful situation and turned it into a positive, setting us up with a Bryant Evolution system that is so much more efficient, effective, quiet and reliable than our old unit I can hardly believe it!Nate and the install crew did a fantastic job too, and I was really impressed that he took the time to set up the smart thermostat for us, and with how well they cleaned everything up.I highly recommend working with Peter and the crew at Haley Comfort for all your heating and air conditioning needs. Thank you for a great experience!

Review 193 (2020-12-19 - Rating: 5)
We moved into our home on April 30, 2020 and we have used Haley Comfort for new lighting installed in our office, the insulation of a heater in the garage, the repair of our old AC and now for this review of having them install a new furnace and Air conditioner and 2 new thermostats. All the crews and repair persons were excellent and professional. The whole team was able to have our furnace and AC installed in the following day after it failed to give us heat. We are very grateful for their hard work.Howard Duncan

Review 194 (2018-08-01 - Rating: 5)
Aaron did an excellent job. He was friendly and polite. After the check-ups, he reviewed his findings with me and gave me recommendations and useful information about other services without being pushy or trying to ‘sell’ me on anything. Would recommend Haley Comfort Systems!

Review 195 (2024-11-13 - Rating: 5)
I had several issues with gas fireplace. I first called around and checked on price for service call. Haley Comfort was the lowest. The technician was very efficient, and fixed both issues. We are happy 😊

Review 196 (2021-03-27 - Rating: 5)
Haley installed our furnace and AC and we are members in their twice-yearly tune-up service. The service has always been excellent. Jason is the most recent tech to come out and he was fantastic; professional, friendly, thorough. During Covid, it was especially nice that he was so conscientious about keeping his mask properly fitted the whole time he was here. Recommend!

Review 197 (2023-11-08 - Rating: 5)
Aaron came to fix the fireplace in our basement and he was very professional and pleasant. He got the job done and our fireplace is now working great! Thankful to have a professional like Aaron to fix our problem.

Review 198 (2022-01-11 - Rating: 5)
Troy did an outstanding job in installing our fireplace. We are really happy with his work and his professionalism and his willingness to stay later than expected to complete the job. Really appreciative of his explanation and overview of the unit after installation and giving me a full run down of all its functions. Special thanks to Bob and his help getting the right unit for our space. Looking forward to the rock installation to pretty it up.

Review 199 (2021-10-15 - Rating: 5)
We recently replaced our furnace/AC and air exchanger with Haley Comfort Systems. Their sales (Pete H) and installation (Brandon D) were phenomenal to work with. They were punctual, courteous and very knowledgeable throughout the whole process. I appreciated their patience with my questions as I learned how the new system will work. I am excited to enter the fall/winter season knowing that we have a more efficient system in our house now!!