Mr. Rooter Plumbing of Rochester

Located in Rochester, New York

Address: 2340 Brighton Henrietta Town Line Rd Ste 8, Rochester, NY 14623, United States

Phone: +1 585-484-7670

Rating: 4.7

Services

Identifies as women-owned
Online estimates
On-site services
Repair services
LGBTQ+ friendly
Transgender safe space
Appointment required
Credit cards
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-05 - Rating: 5)
Called several so called 24/7 emergency plumbing companies but only Mr Rooter actually was available. Kevin Gray arrived within 2 hours on a Saturday afternoon to take care of my mom’s clogged drain which went from the upstairs shower to the downstairs kitchen sink. He was very efficient and knowledgeable and thorough as well as very nice. Took care of the problem and off he went. Would highly recommend

Review 2 (2025-01-02 - Rating: 5)
Brandon M. came to our house on a Sunday to help remove an unexpected clog from our pipes. He was professional, efficient and extremely friendly! If we ever need to call Mr. Rooter again we would definitely request him to come.

Review 3 (2025-01-03 - Rating: 5)
The technician, who came inspected and looked over the situation and called for the pump truck. Unfortunately the truck is not in service right now and doesnt have a date or time when it is fixed. Therefore, my septic problem is still not fixed. He did all he could, was courteous, and thorough. If I still have a problem next week or later I will be sure to call Me Router.

Review 4 (2024-11-11 - Rating: 5)
Had a leak in my instant water heater that had shutoff hot water to the kitchen … Was able to find Sunday service … only ones I could get. prompt, on time and professional service … Steve was an exceptionally courteous, knowledgeable and professional tech who took care of the situation to my satisfaction. Was an expensive fix … but everything these days is … highly recommend.

Review 5 (2024-12-23 - Rating: 4)
Plumber JD was nice and the issue was resolved fairly quickly. My issue was more annoying then urgent but it took 3 days from initial call to get someone. Customer service calls were pleasant.

Review 6 (2024-11-28 - Rating: 5)
Steven is the best ever. We had an emergency on thanksgiving day. We called Mr. Rooter and they came within an hour when other companies could not and Steven was kind, helpful and worked very fast. He saved our Thanksgiving and well only use/recommend Mr Rooter in the future.

Review 7 (2024-09-19 - Rating: 5)
Needed a septic tank emptied out and cleaned, and called Mr. Rooter because I knew they had a good reputation. My expectations were beyond exceeded. First off, I was able to schedule the appointment within a couple days of when I called which was awesome. The price was fair, pretty much what I was expecting after a Google search. No surprises, or hidden fees, and the phone operator I spoke to, David, was very friendly and knowledgeable about the service and what I could do to prep. A two-hour window was scheduled which was very convenient to make sure someone was home.My technician was Ray and he was outstanding. Ray showed up right on time, at the early end of the estimate. I live in Holley, so its a very far drive from Rochester, so Ray must have had to get up early to get here and I appreciate that. Right off the bat he was very friendly and easy to talk to. He showed up, did the job, asked if I had questions, smiling the whole time. He made sure everything was working before he left, and the tank was so clean, youd think it was just a water basin when he was done. He also gave me some plumbing advice for some exterior fixtures in minor disrepair. He wasnt pushy at all, and came at it homeowner to homeowner rather than someone trying to sell something unneeded. The whole thing took about 45 minutes to an hour.All in all, Ray was a good guy, did a great job and I will definitely be working with Mr. Rooter again. They have earned their reputation, from phone operators like David and techs like Ray, youre getting great service, transparent communication and you can rest knowing your home is going to be taken care of. Id give six stars if I could.

Review 8 (2024-11-17 - Rating: 5)
Quick response on a Sunday afternoon. Great communication! After he let us know he was on the way, he arrived promptly and explained the issue and how he planned to address it. He was clear with the cost from the diagnosis before any work was done. It was fixed within an hour!

Review 9 (2024-11-06 - Rating: 5)
Kevin Gray declogged my pipes today.He was very pleasant, communicative, and made me feel comfortable about having him do the work. I live in an older home with some convoluted pipes, he spent the better part of his morning today getting everything diagnosed, the took care of the problems, as well as addressing additional issues he saw, for potential problems ,,and did some preventative clearing. He is an extremely hard worker, and wastes no time. He got the job done, and then some. Definitely above and beyond.I feel very fortunate to have had him, his professionalism, and honestySuper job, 10++*+, will definitely recommend to all.

Review 10 (2024-12-16 - Rating: 5)
In a bad place, newborn just arrived home, family piling in and toilets, sinks etc start backing up. I called Mr Rooter Plumbing of Rochester. Ray Robinson was at the door within 60 minutes, listened intently, checked all sink’s& toilets then clearly explained the best course f action. Extremely polite, knowledgeable and thorough. Fixed the problem, calmed everyone down and left his work area spotlessI highly recommend anyone in a situation like that to call them

Review 11 (2024-08-09 - Rating: 5)
Ray was on time and was in contact before showing up for the appointment. Much appreciated. We had serval area of concerns and he was happy to take a look at each one. We got a same day price on the thing we needed done. I would recommend Mr. Rooter Plumbing.

Review 12 (2024-11-05 - Rating: 5)
Mr Rooter Plumbing came to our rescue on a Sunday within 2 hours of calling for a non-functioning toilet. They found and fixed the problem within an hour and cleaned up afterwards. Very kind and courteous. I highly recommend them.

Review 13 (2024-12-21 - Rating: 5)
Kevin was absolutely the best, he was professional, kind and most of all fixed my leaking water pipe. I always call Mr. Rooter for any of my plumbing needs, If you need any plumbing done, Call them, they are the very BEST

Review 14 (2024-11-04 - Rating: 5)
I had a major issue with a clog in my house pipes, leading to a sewage overflow and a flooded basement—a nightmare scenario. Thankfully, Mr. Rooter Plumbing sent out Taylor, a knowledgeable and professional technician, who went above and beyond to help. Taylor tried everything possible with the jetter to clear the blockage, and he was honest about the potential risks, explaining that using the jetter might not fully resolve the issue and could worsen the overflow. Despite his best efforts, the clog required a more extensive dig-out from outside.What truly impressed me was Taylor’s understanding and kindness. Even though he spent considerable time and effort on the jetter, he didn’t charge me for that part of the service, knowing it didn’t solve the problem. That kind gesture showed he genuinely cared about his customers and wasn’t just out to make a profit. I deeply appreciate Taylor’s honesty, expertise, and willingness to go the extra mile. I highly recommend Mr. Rooter Plumbing and especially Taylor for their exceptional customer service!

Review 15 (2024-11-05 - Rating: 5)
Just purchased a house in Rochester and found multiple issues with the plumbing. Brandon for Mr. Rooter came and did an excellent job. I will certainly be using their services in the future.

Review 16 (2024-08-03 - Rating: 5)
I called 6 plumbing companies on short notice for a minor job early on a Saturday afternoon (refrigerator ice maker connection), several of which advertised 24 hour service. Only Mr. Rooter was able to come out before Monday, and they showed up about an hour after my call! Ray Robinson was patient and thoughtful, and I highly recommend his professional service.

Review 17 (2024-11-26 - Rating: 5)
Our technician, Ray, really went above and beyond. He was timely, knowledgeable and very thorough. He was able to resolve the problem and saved our holiday!

Review 18 (2024-09-13 - Rating: 5)
Had a friendly experience with your technician Ray this morning. Hes a nice guy with a good spirit. On time and in-n-out quickly. Thanks for the short notice accomodations. Steve Williams

Review 19 (2024-11-08 - Rating: 5)
I found working with Mr. Rooter a great experience. The work was well done and pricing was very reasonable. I would use Mr Rooter again and I highly recommend these people.

Review 20 (2024-11-05 - Rating: 5)
Mr. Rooter was phenomenal. They responded quickly. The technician was friendly, respectful , and professional. They were able to diagnose the problem quickly.

Review 21 (2024-06-27 - Rating: 5)
The connections on the top of my water heater failed late at night. Cameron P came out the next morning, helped me get the correct tank, and fixed the connection issues the previous homeowner left for me. He was very professional and courteous. I would definitely recommend Mr. Rooter and Cameron to anyone.

Review 22 (2024-11-05 - Rating: 5)
The service was prompt and left me feeling well taken care of. The fees for service were appropriate and the work was completed quickly. I would use the plumbing service again in the future

Review 23 (2024-08-22 - Rating: 5)
Came quickly and fixed my problem. I am extremely happy with the service. My technician, Kevin, was knowledgeable and helpful. If I have any future problems I will be calling Mr. Rooter again!

Review 24 (2024-08-24 - Rating: 5)
Steve was very professional and very thorough! I got to see how the inside of my drain pipe and was surprised to how far it went.100% satisfied with the service! I would recommend your services to friends!

Review 25 (2024-04-02 - Rating: 5)
What an awesome experience. I called and they were able to come the same day! Our technician Stephen Topoliuk was absolutely wonderful. He was extremely professional,knowledgeable and efficient. My family and I are going through a very difficult time and he made our day just a little brighter. Not only did he did he replace our faucet but he did it fast and for a great price. Thank you so much Stephen for all your hard work! We really appreciate you!

Review 26 (2024-12-23 - Rating: 5)
Great service! Stephen did a great job with explanation thru his steps of the process. Extremely personable

Review 27 (2024-11-20 - Rating: 5)
Ive used Mr Rooter commercially for years and always had excellent service. This is the first time Ive called them for an issue at home. Always great!

Review 28 (2024-06-15 - Rating: 5)
Kevin arrived the same day I called. Our storm drains were plugged. He was professional and knowledgable. The underground drain lines needed to be jetted. I scheduled that a few days out due to my availability. Everything went well and there werent any issues. I probably won’t have to worry about those lines plugging up again for the rest of my life. The service was excellent beginning with the phone call. However it was not inexpensive. You get what you pay for. Great service is not cheep, cheep service is not great as the saying goes.

Review 29 (2024-09-13 - Rating: 5)
Our technician Kevin made the unpleasant situation of sump pump replacement into a painless experience. He was pleasant and kept me informed of his progress.

Review 30 (2024-08-06 - Rating: 5)
Fast service and the technician was fantastic! He found the problem immediately and fixed it right away. We will definitely use them again!

Review 31 (2024-01-09 - Rating: 5)
Had a great experience with your company. The appointment was set up quickly, and the technician was to the house within the hour, just as promised. Technician, Brandon Mendola did a fantastic job, explained everything as he went along, cleaned everything up prior to leaving, and was very personable. Can’t speak, highly enough about him. I will definitely be recommending your company for the service as well as others.

Review 32 (2024-11-19 - Rating: 5)
The team offered a fast and thorough estimate, took the time to educate me on the process, and a quick turnaround on getting the service done.

Review 33 (2024-09-11 - Rating: 5)
Great experience for an after hours emergent plumbing issue. Brandon was excellent..patient in listening to my concerns, did a thorough job and was very professional.

Review 34 (2024-05-24 - Rating: 5)
Contacted Mr. Rooter about unclogging a main sewer line and they sent out their technician Cameron P to take a look. Cameron was able to determine that the main sewer line wasn’t our issue swiftly and was another problem. We did not end up getting work done by Mr. Rooter but Cameron was very professional and had great customer service the entire time. I greatly appreciated his service and give him 5 stars for helping us today.

Review 35 (2024-11-18 - Rating: 5)
After our son flushed a piece of plastic down our toilet, we were without our only toilet. They came out on a Sunday and fixed the problem within two hours of calling. You never want to use an emergency service but thank god it was available!

Review 36 (2024-07-31 - Rating: 4)
Kevin is a great customer service rep for Mr. RooterKevin is friendly, professional, knowledgeable and honest. I would refer him to anyone.

Review 37 (2024-01-04 - Rating: 5)
Brandon from Mr Rooter, came out this afternoon to see what the heck was going on with the sump pump backing up all the water of my 1st load of laundry in my new rental.After a discussion with the property owner, root regrowth in old lines was the culprit.Sure enough, after snaking the line for an hour Brandon came up with bunches of new root growth hanging all through his giant snake.Thanks Brandon!

Review 38 (2024-04-06 - Rating: 5)
Price is a bit steep especially $150 just to get someone to come off-hours and right away (which I imagine many of these calls require). My tech (Steve) was great though and knew exactly how to diagnose my problem. He also had the tools to make the job easy (camera snake). Problem solved and I have peace of mind that my system is good.

Review 39 (2024-03-20 - Rating: 5)
We have always had great experiences with Mr. Rooter! Timely and great customer service. They are very thorough and diligent with their work. We unexpectedly needed to replace our toilet and they completed the job in an efficient manner.

Review 40 (2024-02-14 - Rating: 5)
Had a great experience from Michelle taking my call to Ray taking care of my plumbing needs and fixing our septic. Ray was awesome showed up on time, called ahead to let me know when he would be there. Was very knowledgeable and experienced. I appreciated all the little things he did and taking the time to explain everything to me. Thank you very much Ray and Mr. Rooter plumbing of Rochester. The best plumbers in Monroe county, NY!

Review 41 (2023-08-12 - Rating: 5)
We had a backed up drain needing urgent attention. Steve from Mr. Rooter arrived within 2 hours, assessed the job, explained the issue and the fix along with contingencies, and proceeded with snaking the pipes to clear the blockage. Super friendly, very neat and respectful of our property - he made a messy job neat and tidy. I had a $ amount in my head for the cost and the estimate was right in line with that when I got the quote - very reasonable price for what we needed. Overall it was a very positive experience. Thank you!

Review 42 (2024-02-29 - Rating: 5)
Brandon was excellent. He got right to work after checking everything out first. Had my problem with kitchen sink/garbage disposal snaked and running perfectly in short order. He’s very pleasant and efficient. I’m a happy customer.

Review 43 (2024-03-20 - Rating: 5)
Ray was very professional and kind. Responses were timely and the service was scheduled and performed quickly. I wish I would have known to remove the cement cap and dig the dirt off the cap to save an extra $148 but nonetheless the service was done well and professionally.

Review 44 (2023-10-20 - Rating: 5)
Highly recommend Mr.Rooter! I had an after hours emergency leak. Stephen T. promptly came out, assessed the issue, and explained the options and pricing. He was personable, professional and did a thorough job. I am very happy with the results and super impressed with this company.

Review 45 (2024-11-05 - Rating: 5)
The guys from Mr Rooter came and diagnosed my septic problem about 25,000 cheaper than my other estimates I appreciate them so much and I have not had a septic problem since

Review 46 (2024-04-19 - Rating: 5)
First and foremost, I had our technician Stephen and Rafael, one of the most professional technicians I have ever come across not only did they have an issue that was very difficult to tackle, but they were also to explain thoroughly to someone the situation and what is required. Not only professional, but extremely courteous. They are the type of technicians I would want in my home, knowing that the job will get done with confidence.I also want to mention Michelle she helped us along the pay solution program for Mr rooter she is so understanding and such a great and professional person. She knew the situations like these major repairs and gave us options for payment plans that met our needs. Amazing person of high caliber personOne person behind the reason I chose mr rooter, is David! He is the customer support specialist, his respect and courtesy and understanding of the difficult issues solidified my choice as mr rooter! I had to get a major repair done during the 2024 solar eclipse, to find any plumber that day was super difficult, but David calmed us down and handled the organizing with hands down the professionalism I have come across in this industry thank you Mr rooters team u guys are the best!

Review 47 (2024-06-10 - Rating: 4)
Stephen was great. He took extra time to ensure there wasnt strain on my pipes. Very expensive but appreciate the promptness and availability of workers when youre in a pinch.

Review 48 (2024-06-25 - Rating: 5)
Service was great. Mr Johnson was polite and very helpful. He explained everything abd also called the Town of Greece for me. I really appreciate all his help.

Review 49 (2024-11-18 - Rating: 5)
Steve was very helpful & professional. Explained everything and was right on time too. Did another great job for us. Steve communicates well, and wed gladly recommend him anytime. Excellent job!

Review 50 (2023-11-03 - Rating: 5)
Both Brandon and Ralph were great! They answered our questions and concerns, which truly has given us a peace of mind! Especially after a bad experience with another plumbing company (Simco), it was a huge relief to have both of them to work with us. They also were able to resolve the issue and educated us on the issue and its resolution. After the issue was resolved, they cleaned up the mess. Just awesome.

Review 51 (2024-11-07 - Rating: 5)
They are fast at arrival and did great work. I recommend them to everyone

Review 52 (2024-11-30 - Rating: 5)
Kevin responded immediately to my plumbing emergency. Problem was fixed within the hour. Great service.

Review 53 (2024-06-09 - Rating: 5)
Brandon M. was fantastic! Very personable and went above and beyond. Brandon worked very hard to correct an unusual problem, that was very challenging.

Review 54 (2023-07-11 - Rating: 5)
Everything went smoothly from the moment I made the call to the completion of service.Kevin G showed up on time, took care of my issue, taught me a few things about my plumbing system and showed me exactly what he did.Meanwhile, Mr. Rooters customer support remained pleasant and informative. Email updates were sent with every step, and I even received a call informing me of a possible delay, even though there wasnt one.With 24/7 availability, great prices and service that trumps everywhere else Ive tried, Mr. Rooter Plumbing my new go-to.

Review 55 (2024-03-06 - Rating: 5)
Team from Michelle in office to the guys who came out were great. We knew what the problem was and crew confirmed and stayed focused until the problem was resolved (about 2.5 hrs). Would definitely use again but hopefully won’t need their services!

Review 56 (2024-05-17 - Rating: 5)
Brandon is spectacular! We have a complicated issue and he was helpful and knowledgeable. He even stayed around to help us after the problem was solved.

Review 57 (2023-10-22 - Rating: 5)
I had a plumbing emergency we had no water and Rooter Plumbing was the only one to be able to schedule on a Saturday evening. Stephen was the plumber who came to the house and he was so very nice fixed my problem and added shut off valve’s to my tub. I needed my shower faucet replaced because that is what caused the leek and he came on Sunday and finished up all the work I needed. He was fast efficient and very kind and respectful. I would highly recommend his service to anyone. Thank you Stephen for fixing everything.

Review 58 (2024-01-01 - Rating: 5)
Replaced our hot water heater in New Years Day- Cameron P. Was excellent and very efficient- talked through everything with us and was able to provide discounts and help us save money where we could. The whole process took about 3 hours total. We are so happy to be starting the New Year with hot water!

Review 59 (2023-10-11 - Rating: 5)
Stephen Topoliuk came to the house for the repair as we needed a new drain pump for the basement laundry. Very respectful and professional. Great kid, Great work and friendly throughout. Ive used Mr Rooter in the past and had good experiences each time! Recommend.

Review 60 (2024-04-15 - Rating: 5)
We experienced a plumbing issue on the weekend. Called Mr. Rooter and were able to get an appointment that day. The plumber who arrived was very pleasant and knowledgeable. Problem resolved.

Review 61 (2024-05-10 - Rating: 5)
Stephen was great! He was very helpful and kind. He was able to fix our issue, no problem! I would definitely recommend.

Review 62 (2024-03-22 - Rating: 5)
Excellent service by Mr. Rooter. Our serviceman, Cameron, was knowledgeable, helpful and friendly. We are very happy with the job he did and will use them again!

Review 63 (2024-01-19 - Rating: 5)
Ray Robinson was wonderful. Wiped his shoes before entering my home. Left everything clean. Was extremely kind and informative. Thank you for such great customer service.

Review 64 (2024-10-10 - Rating: 5)
Kevin, our tech, was terrific. He was knowledgable and very helpful.

Review 65 (2024-12-04 - Rating: 5)
Super speedy response, follow-up and service! Great exlerience all around for a super stinky job!

Review 66 (2024-07-16 - Rating: 5)
The plumber was amazing and very efficient however I was shocked at the price but Im sure it is the cost as everything has went up. Overall I was very satisfied

Review 67 (2024-04-29 - Rating: 5)
Excellent experience with Mr. Rooter. They arrived on time and were great about communicating with us throughout a difficult-to-diagnose basement flooding problem. Would definitely recommend.

Review 68 (2023-07-27 - Rating: 5)
I called Mr rooter and a technician arrived within 45 minutes. They ran a camera in the drain,found the clog and removed it. I was very impressed with the professionalism they had,and the job took less than a hour. They left the house clean and in working order.i was pleased that the total expense was not that bad. I would recommend them to anyone.

Review 69 (2024-10-22 - Rating: 4)
I would have given this a 5 star rating but the actual invoice was $181 higher than the written estimate. Stephen Tepoliuk was an exceptionally good technician who was very competent and professional ... a pleasure to work with. An excellent reflection on Mr. Rooter.

Review 70 (2023-08-22 - Rating: 5)
Second time having Trevor out to work on a clog, and he continues to not disappoint. Hes friendly, funny, and very informative. He went above and beyond to give us all of our options and whenever we have any more issues and need a plumber, we will definitely be calling Mr. Rooter again in the future. Thank you for always being there!

Review 71 (2024-04-30 - Rating: 5)
Mr Rooter has a great Customer service process. It was executed flawlessly; starting with scheduling an appointment 1st over the phone. The phone dispatcher request for current model information was transparent. In addition, providing a detailed history of Technician (Cameron) background, experience, and ETA was thoughtful and professional. I especially enjoyed Mr. Cameron Customer focus which ensured satisfaction. He was direct and answered every concern. The technician(s) workmanship and attention to detail while installing my new water pressure valve was excellent. I believe the customer service, material, and labor value aligned extremely well with its overall cost. Thank You for a satisfying Customer experience.

Review 72 (2024-04-03 - Rating: 5)
Brandon did an excellent job! He showed up on time and explained in detail his analysis and solution. He and his monster drain snake cleared my line out to the street (140 feet)!

Review 73 (2024-05-29 - Rating: 5)
Cameron P. Was very polite and took pictures and video to show after cleaning. What a difference. Very pleased with his work. Very knowledgeable.

Review 74 (2023-07-30 - Rating: 5)
Called on a Sunday due to a water pipe bursting in my basement at a shutoff valve. They came within a few hours and installed a new one very quickly and professionally. Brandon did a great job. A bit on the pricey said but was to be expected for an emergency weekend call.

Review 75 (2023-10-11 - Rating: 5)
I purchased a hot water tank last year and purchased a plan which included an annual check up. It was a pleasure seeing Stephens friendly smile. He was professional, polite and explained areas that would benefit from a maintenance repair and what was in good working condition. I asked a lot of questions and he was patient during the process.

Review 76 (2023-09-03 - Rating: 5)
We had a great experience using Mr.Rooter! Our plumber, Brandon was able to come out on a Sunday during a holiday weekend to fixed a huge clog in our basement sink. We really appreciate it!

Review 77 (2024-06-20 - Rating: 5)
Brandon, was extremely professional did an outstanding job, I would recommend him and your company to anyone looking to have work done 👍

Review 78 (2023-08-23 - Rating: 5)
They were very accommodating when my situation changed (I dug up the wrong tank). They came back that afternoon once I actually found my septic tank for no additional charge. Everyone I met and talked to was very professional and helpful. I will be calling them again when needed.

Review 79 (2024-09-18 - Rating: 5)
Brandon was professional and courteous. Drain runs great now.

Review 80 (2023-06-21 - Rating: 5)
I needed new washing machine hookups to replace unusable laundry hookup. Mr. Rooter gave me the price before starting and I had discount coupon. The work was done neatly and professionally by Brandon. I am very pleased.

Review 81 (2023-10-23 - Rating: 5)
Ray was great help. He explained everything well and did quality work. I have a much better understanding of my houses plumbing now and feel confident in the work he performed. Thanks!

Review 82 (2022-10-09 - Rating: 5)
Our technician Stephen T. was professional, courteous, considerate of our family and home, and technically savvy. He was able to diagnose and fix our problem efficiently, and explained everything he was doing. He cleaned everything up such that it looked like he was never there. Very good service overall. The office was able to take my call on a Saturday afternoon and schedule the technician that evening.

Review 83 (2022-04-28 - Rating: 5)
If you need plumbing services, call Mr. Rooter Plumbing of Rochester.Derek and Nick were very informative as to what needed to be done, what assurances were offered and what they planned to do. I was shown the list of services and pricing before they began their work. They were both really nice guys, respectful and helpful. We had a terrible clog in the pipes from both bathrooms and it took some doing to get them both cleared.We were given the details of what they had done and assured the drains were running freely again. We elected the 3-year warranty in case we need services again for the plumbing issue. Beware the pitfalls of extra tough toilet paper! Derek and Nick both represented Mr. Rooter very well, by their demeanor and integrity. I would definitely call Mr. Rooter again if services are needed. They definitely earned their paychecks!

Review 84 (2023-07-24 - Rating: 5)
Arrived on time.. surveyed the damages gave a reasonable estimate and performed all work in a timely manor cleaning up after himself as he went. Very pleasant, knowledgeable young man. Hope he is available next time we need a plumber. Thank you for such good work.

Review 85 (2023-07-26 - Rating: 5)
Brandon and Rafael are amazing and professional plumbers!! We had a serious sewer issue in the basement and within 1 hour it was fixed and taken care of! Thank you so much Brandon and Rafael 🙂 We will always call on Mr Rooter!

Review 86 (2024-11-26 - Rating: 5)
Fast and good service thank you Brandon and company MR.Rooter

Review 87 (2024-04-13 - Rating: 4)
Steve was great. Knowledgeable and sincere Im his recommendations. Our basement flooded and gave us good insights on claims and damage. Go steve!

Review 88 (2023-11-09 - Rating: 5)
Tony & Dan were great! Showed up right on time. They were so willing to explain all my options and just easy to work with! Would for sure ask for these guys for more work.

Review 89 (2022-04-15 - Rating: 5)
The front spigot on my new old house was leaking, and Mr Rooter scheduled and kept an appointment promptly and professionally. Nick and Cameron explained the problem and the solution very clearly. They also noticed that there was a rusty leak in another pipe. They gave me the option of having either or both repaired. After going for supplies, they were able to finish both jobs that day.I have had many workmen come to this house, and I have not always been satisfied with them. I called Mr Rooter again, because they took good care of me when they were here a few months ago. I was not sorry. They are not the cheapest, but I know that the price was fair, and it was done right and well. I will be calling them again, Im sure!

Review 90 (2024-05-15 - Rating: 5)
Cameron was very professional, gave me a quote after analyzing the problem and got to work right away. I’m very pleased with his performance.

Review 91 (2022-07-21 - Rating: 5)
Stephen and his colleague (sorry, Im bad with names) were very professional and really nice. Stephen was very knowledgeable and kept me updated to what work needed to be done. The job was pretty pricey but other issues came up during the job that did not affect the flat rate pricing. I like that the job was completed the same day, is backed by a warranty, and I am satisfied with the work completed. Thank you.

Review 92 (2024-05-10 - Rating: 5)
Steven was great! On time, friendly and knowledgeable. I will definitely consider Mr. Rooter’s estimate. Thanks.

Review 93 (2022-06-27 - Rating: 5)
Just thought I would leave a review to thank my exceptional technician. Kevin has been helping me keep my business up and running for more than 5 years now as far as I can remember. He is always professional, on time, and extremely knowledgeable. As long as Kevin is still with Mr Rooter, I will be a customer of Mr Rooter. Thanks again Kevin for all your help over the years.

Review 94 (2023-07-01 - Rating: 4)
Had them come out to address a leaking faucet and broken valves in our basement. They were able to get a plumber out to me within a day, even though it wasnt an emergency. Technician was courteous, professional, knowledgable and was efficient and extremely clean during the repairs. The price was comparable to other plumbers in the area. There was almost up-to-the-minute status emails through the entire booking and service process.

Review 95 (2024-11-24 - Rating: 5)
Quick response time and notified me of issues and informed me of the price upfront.

Review 96 (2023-09-17 - Rating: 5)
The team member who came to our house at 10:30 on a Saturday night after a long day was polite, courteous, and professional. Our problem was resolved, and we were able to breathe a sigh of relief and sleep peacefully. So grateful!

Review 97 (2023-07-30 - Rating: 5)
You better give your employee Brandon a big 1000 dollar bonus. Hes on point, knows his stuff, and is an all around cool guy. Thank you for coming on such short notice on a sunday at 5pm. Thats amazing.

Review 98 (2017-11-22 - Rating: 5)
Andy was very prompt and courteous. He and the young man that was helping him were very thorough with their explanation and professional recommendations. Very polite and left the work area in my basement spotless. The pricing was much less than a previous quote I had gotten from another company. I highly recommend Mr. Rooter.

Review 99 (2022-03-02 - Rating: 5)
Mr. Rooter did a fantastic job upgrading my previously outdated sump pump system. They came on time, took their time going over all of my options, provided me with the beet course of action, and was able to perform the job on the spot and was complete within the hour. Definitely would recommend! I’m now also enrolled as a member and will be utilizing them for other services as well!

Review 100 (2024-04-24 - Rating: 5)
Brandon Mendola was extremely pleasant, professional, and his knowledge in the plumbing field shows. I would absolutely refer to anyone needing plumbing help.

Review 101 (2024-11-24 - Rating: 5)
Steve the tech was great, nice, polite. Will recommend to others

Review 102 (2023-04-19 - Rating: 5)
Nick was at our house within hours of calling to have an urgent issue with our sewer line addressed. He was extremely professional, timely, and exceeded all of our expectations. I highly recommend Nick and Mr. Rooter Plumbing!

Review 103 (2022-06-03 - Rating: 5)
Needed an emergency drain clean out over the Memorial Day weekend on Saturday evening. I contacted three outfits. Heard from two and the only business to follow through, dispatch and have someone available was Mr. Rooter. Response was 30 minutes, plumber was knowledgeable, professional and effective. Cleared drain blockage, removed all roots that had grown into pipe, provided images out 80ft to street hook up. Due to legacy construction issues he also had to remove a toilet to access pipe. Based on feedback from another plumber the price was a little high, but with holiday weekend, extra work, etc I would say it was fair. Was very satisfied with the experience overall.

Review 104 (2022-04-19 - Rating: 5)
Brandon was spectacular ✨️ He came on time and was very friendly and professional. He diagnosed the problem quickly and got right to work. He explained everything to me in great deal so I could understand everything that needed to be done. I highly recommend this company- I will be a customer for life!!! Thank you again Brandon!!!

Review 105 (2019-12-23 - Rating: 5)
Although a plumbing emergency on a Sunday evening a few days before Christmas, is never fun, the staff at Mr. Rooter made it as enjoyable and stress free as possible. Katrina was exceptionally friendly and helpful on the phone, and Stephen T. was amazing! Extremely personable and professional, and got the job done right! I also appreciated receiving a picture and bio of him prior to his timely arrival. Well done Steve and Mr. Rooter!! Although I hope I dont need your services again in the near future, I will definitely recommend to friends and family!P.S. I normally do not even do reviews, but they deserve kudos!

Review 106 (2019-04-30 - Rating: 5)
This family-run company sends a picture and short bio of the person they send out to help you (such a great idea! Definitely gives the company an extra touch!). Kevin came through and fixed an insanely backed up drain that had been giving us a problem for a while. He was polite and courteous and explained everything to us very well. I would definitely recommend this company.

Review 107 (2022-07-28 - Rating: 5)
Tech Brandon Mendola was excellent. Professional and friendly. I could tell in conversation that he was exceptional in his skill and worked relentlessly to solve my problems. He cleaned up everything and I will highly recommend him and Mr. Rooter.

Review 108 (2024-11-04 - Rating: 5)
Very professional and courteous.Highly recommend them.

Review 109 (2022-04-15 - Rating: 5)
Very happy. They showed up within hours of me calling with a sump pump emergency. Steve and Derek were personable and diligent while doing the work, and explained things really well. Would definitely recommend them to anyone I know.

Review 110 (2021-09-10 - Rating: 5)
Michelle was very nice on the phone. Brendan was our plumber and he was fantastic. He is kind and honest. He was happy to take time to explain things to me. He got the job done well and left things neat. I highly recommend this group.

Review 111 (2019-07-08 - Rating: 5)
What a pleasure it was to have Mr. Rooter replace three of my toilets. From updates for service via phone calls and texts to let me know my technician was on the way, the people at Mr. Rooter were fantastic. I also absolutely found Andy Hunsinger to be a solid plumber and was so incredibly happy to have found him. Prompt, excellent service and a decent price. Excellent choice for work you dont really want to get done, but need to. ;)

Review 112 (2023-07-01 - Rating: 5)
I was very satisfied with their service. I had a clog in my basement floor drain and Cameron the service tech was patient and figured the problem out. It did not take long and behold my kids put wipes down the toliet. I thank the. For their service and I will always request cameron back to my home

Review 113 (2024-12-12 - Rating: 5)
Very reliable place service it great and good customer service

Review 114 (2020-05-06 - Rating: 5)
Michael the plumber was so considerate of our home and made sure that we understood everything that he had to do in detail. He asked questions and permission before he did anything and was even very mindful of our carpet and flooring even though what had transpired prior to him getting there was a complete mess. He was at our home way longer than he probably anticipated based on how events unfolded (Beyond his control ) but he was very kind and patient the entire time. When a second gentleman arrived (Brandon ? ) we both worked well together as a team and were able to fix our problem with the least amount of stress involved. Michael even took his time to help us clean a bit after his job was over with. He deserves all the best accolades and I only hope that other folks get to experience his kindness and knowledge as well

Review 115 (2022-05-23 - Rating: 5)
Nick did an excellent job! He got here within twenty minutes and cleaned the sewer line quickly and reviewed options for future preventative maintenance. He was very professional and I would highly recommend.

Review 116 (2019-08-13 - Rating: 5)
Brandon was a young but knowledgeable individual who knew a surprising lot about Old houses. He worked until the issue was addressed, approximately 2 hours, was communicative and friendly throughout, spoke highly of working with Rooter. This was an expensive call, but he arrived only a cpl hours after contact which was much Appreciated.

Review 117 (2022-03-29 - Rating: 5)
Nick and Derek are very sweet and professional. Nick has installed a toilet in my bathroom previously and was quick and efficient. He explained everything and took his time with me to help me understand the process. They always have a smile.Honestly they both deserve raises it’s hard to find good employees like these.

Review 118 (2021-04-15 - Rating: 5)
Kevin did a fine job.My basement floor had flooded.He was able to use the camera and inspect the line from inside the house. He confirmed that this end of the line was in good condition and not clogged.From there we were able to move on to cleaning out the clog at the other end.Once cleared he was able to use the camera to inspect that end of the line.It was confirmed the line is in good condition.The drain is now working properly.Thanks Kevin.

Review 119 (2022-05-16 - Rating: 5)
Steve had a very challenging job but he just kept at it (staying late into the evening) till he cleared the line. He was incredibly nice and very knowledgeable. We couldn’t have asked for a nicer person with incredible work ethic.

Review 120 (2020-11-04 - Rating: 5)
I used the business for removal and installation of a toilet in a bathroom. My service technician was Brandon. He was in time, polite, courteous, helpful and quick in removal and installation of the toilet. The technician communicated very well about the cost, time, and description of the service. I will most definitely use Mr. Rooter again. The price was a bit high, but for the fact that the repairs were performed within 48 hrs of me making an appointment, I am ok with that.

Review 121 (2023-03-31 - Rating: 5)
Service pro Stephen Topoliuk was outstanding! Professional, knowledgeable, helpful and friendly. Arrived on time and was up front regarding pricing. Will request him again and highly recommend.

Review 122 (2022-11-08 - Rating: 5)
Service was scheduled quickly and technician was very friendly, knowledgeable and, thorough. I quickly received a quote for more work that needed to be completed which was fair and reasonable. I will definitely use this company for all future plumbing needs.

Review 123 (2021-02-13 - Rating: 5)
Great company! I called for service after another company canceled on me and they had someone to my house within 30 minutes. Kevin was very professional and had the job done quickly. I will recommend to family and friend!

Review 124 (2020-02-23 - Rating: 5)
We had just moved into our new house and the water heater wasnt turning on and wasnt igniting for us! Brandon Medola from Mr. Rooters came in within the scheduled time frame and was able to locate the issue and fix it within the hour! Not only that he further explained how much it would cost them to completely replace the heater (its over 16yrs old) and even let us know that our quote would be in the system for future use. Absolutely wonderful!

Review 125 (2020-01-15 - Rating: 5)
Brandon was great. We had a plumbing back up on a Saturday and he got here within the hour from when we called. Explained the issue and identified a couple other areas of concern when he was here. Fast, friendly and the issue is now resolved.

Review 126 (2018-02-28 - Rating: 5)
Ian was very knowledgeable and personable! He was in and out in about 1 hour and was helpful in understanding what I needed to have fixed. He explained all my options and pricing before beginning any work. So happy with Mr. Rooter and Ian!

Review 127 (2019-12-13 - Rating: 5)
The technician who came to the house was knowledgeable and friendly. He clearly knew how to use the equipment at his disposal to effectively remedy the tree roots growing into our sewer outlet to the town mains. When he was done, he wiped up after tracks his large, wheeled cabling machine made in our kitchen. Im very happy with the service I received.

Review 128 (2018-10-24 - Rating: 5)
Zeb was great! I called the morning of my appointment to see if I could get someone out earlier and he was on another job, He finished and was able to come earlier. He was able to diagnosis issue quickly . He explained the options and answered my million questions. Very patient and great customer service skills. He showed me that everything was working afterwards.

Review 129 (2022-09-06 - Rating: 5)
Weve had Mr Rooter out to a former home to line a sewer pipe from the house to the road, and I believe that they replaced the water heater. Mr Rooter has replaced several faucets in our new home, and most recently, replaced a leaking toilet flange. Ray, the plumber who did that job was exceptionally helpful, preparing best case/worst case estimates, and the surprise was that the final bill was less than the best case estimate! When I call, there were helpful people in the office as well.

Review 130 (2019-12-11 - Rating: 5)
Brandon came after I hooked up my gas dryer. He inspected the work I had done to verify it was correct. He was full of information and took a look at everything in my basement to verify we were 100% taken care of since we just bought the house. Going above and beyond for us was exceptional. If we need anything in the future we will be requesting Brandon from Mr.Rooter.

Review 131 (2021-01-10 - Rating: 5)
Steve T. was amazing. Came in and diagnosed the problem immediately. Explained the issue in detail and the process to correct it. Professional, courteous and gave me a follow up estimate should I decide to expand on the repair. Highly recommend. And would absolutely use if needed again.

Review 132 (2018-04-20 - Rating: 5)
Had a very good experience as a first time customer. I called in the afternoon and even though there was no urgent need, they came out that same evening to deal with a clogged line in my bathroom. Ian was very knowledgeable, and took the time to explain everything he needed to do and successfully fixed the issue. I would use them again, and specifically would want Ian doing the work again.

Review 133 (2024-12-11 - Rating: 5)
Great experience. Kind and responsive staff.

Review 134 (2022-05-25 - Rating: 5)
For a clogged sewer line they came the same day within hours and fixed the situation. Their cost was in line with what I expected. There was no cost surprise and there was added value in that the camera inspection was part of the quote. In the past another company wanted to charge extra for camera inspection. There was also an extensive detailed and legible description of what they found and did as well as a description of the sewer line to the street. I recommend them.

Review 135 (2020-04-08 - Rating: 5)
Woke up to a broken ejector pump in the septic, backing up into the house. Brandon was at our house within the hour, immediately found the problem, and fixed it with a new pump, in about 2 hours. Definitely worth the extra money to have it taken care of right away! Thank you Brandon, especially in the current health climate, for taking good care of us! We will definitely use the services again!

Review 136 (2022-06-22 - Rating: 5)
It was AWESOME!!!!! The gentleman who came, Stephen Tololiuk, was not only professional, cheery, and nice, he was also mannerly and took an active part in conversation with me that didnt have anything to do with work....just to be friendly!... For this reason alone I would hire specifically him again. His work on my house was very well done with a wonderful refreshing attitude that sadly I dont find much in the professional world. Mr. Tololiuk was and is a blessing.

Review 137 (2022-10-26 - Rating: 5)
I was so impressed Nicks professional behavior and knowledge. I have been in this house for 20 years and Nick is the best plumber ever. He really explained everything so I could really understand the problem. I think Nick really went far and beyond to make all this work for me.

Review 138 (2024-11-18 - Rating: 5)
Job well done and faster than expected. Technician gave good service as he has done in the past. .

Review 139 (2023-09-02 - Rating: 5)
Technician was very professional. He did a thorough evaluation and kept me informed as the work was being done. This was an emergency repair and the response I received was within an hour. I am very satisfied and would highly recommend.

Review 140 (2022-09-15 - Rating: 5)
Cant say enough nice things. The person, Kevin, who came out the very next morning, explained how everything would work and explained everything he did and why. Price was incredibly reasonable. Service could not have been any better, I highly recommend.

Review 141 (2019-10-03 - Rating: 5)
The service technician, Brandon Mendola, arrived promptly at the time promised, and immediately started to diagnose the water problem in my basement. My home is 112 years old. For a young man, Brandon is extremely knowledgeable, skilled and knows a lot about old houses. He is friendly, polite and went above and beyond to ensure that the problem was resolved to my satisfaction. He exceeded my expectations. I highly recommend Mr. Rooter and will definitely request Brandon if I have a future problem. Mr. Rooter is fortunate to have such a fine employee representing them.Thanks again, Brandon!PS: I really liked receiving a text before Brandon arrived, introducing him with his bio and photo. Nice touch!

Review 142 (2021-01-05 - Rating: 5)
I work in property management and have used Mr. Rooter at least 10 times. They are always available, knowledgeable, friendly, and professional. I have never been dissatisfied with any of their technicians, the work performed, or the price charged.10/10 would recommend!

Review 143 (2020-01-04 - Rating: 5)
When I discovered that my basement was flooded I called the first google search result for plumbing emergency. Kevin from Mr. Rooter was dispatched and he arrived in less than an hour. He replaced the defective pump quickly and I was back in business. Kevin was courteous and respectful of my home and I would have him back without hesitation for other plumbing repairs. Thank you Mr. Rooter, you are now my plumbing go to guys.

Review 144 (2021-07-20 - Rating: 5)
Kevin did an amazing job. Arrived earlier than scheduled, got right to work assessing the problem, quoted me a price and did the repair. Highly recommend Mr. Rooter.

Review 145 (2021-02-17 - Rating: 5)
I had Mr. Rooter Install a new water heater in my house. They were able to respond to my call right away. They were able to give me an onsite estimate and complete the work in a timely manner. Overall a great experience and I would highly recommend.

Review 146 (2022-05-26 - Rating: 5)
Kevin Gray serviced my sewer drain in my basement. I feared paying a great deal of money due to the backup but Kevin found the problem and fixed it in no time and the price was great. First time using them, hope I dont need to again but if I do, Im definitely calling Mr. Rooter plumbing. Thanks guys, youre awesome.

Review 147 (2023-08-17 - Rating: 5)
Great service, the plumber that came by was professional and knowledgeable and overall very pleasant to work with. He arrived on time and I received lots of updates when he was on his way.

Review 148 (2023-01-11 - Rating: 5)
Brandon came out faster than anticipated and was very knowledgeable, kind, clean and efficient! We always appreciate how quickly they can come out when there is an issue!

Review 149 (2022-03-29 - Rating: 5)
They are absolutely perfect. Nick and his partner were outstandingly professional, tidy, respectful, informative & nice. I completely trust Mr Rooter. Thank you very much.

Review 150 (2022-05-31 - Rating: 5)
They were quick to respond and schedule service for the next day. The Technician Brandon was on time, friendly and very professional. He got our kitchen drain back flowing in no time.

Review 151 (2022-06-22 - Rating: 5)
I called Mr. Rooter for a clogged shower drain and got an appointment the same day. Brandon was on time, explained everything clearly, and worked quickly. I recommend Mr. Rooter for the ease of scheduling and quick work.

Review 152 (2023-07-13 - Rating: 5)
I had leaky water & drain pipes. Brandon did a wonderful job, all my leaks were fixed. I’m very pleased with the work he did

Review 153 (2020-12-17 - Rating: 4)
Although Mr Rooter had to reschedule twice the sewer was pumped today by two very good gentlemen and I was given a monetary discount for the additional wait time. This company installed my septic system 7 years ago and Im glad I used their services.

Review 154 (2024-11-12 - Rating: 5)
We called Mr. Rooter at 10:30 at night because of flooding in the basement and they were able to fix what we had been trying to fix all day in less than 2 hours.

Review 155 (2024-03-19 - Rating: 5)
The workers were very polite and answered all my questions. Knew exactly what wanted done. 5 stars for me..

Review 156 (2021-11-17 - Rating: 5)
We had our septic system emptied. They provided awesome customer service, very relatable office personnel, helpful at describing the process and charges. Service was quick and professional and even more important the outhouse smell is gone from my house!!!

Review 157 (2023-08-09 - Rating: 5)
Ray was very professional. He took his time. The install was great! I would highly recommend Ray at Mr. Rooter!

Review 158 (2021-10-11 - Rating: 5)
Although several firms advertised services 24/7, this is the only one actually able (willing?) to come on a Sunday. The extent of the sanitary system blockage was unknown, but it involved our entire duplex and we couldnt ask tenants to stop using the facilities. The problem was resolved fairly quickly. Not surprising for a holiday weekend, we paid a premium price, but not unreasonable under the circumstances.

Review 159 (2021-11-08 - Rating: 5)
We called Mr. Rooter for what we thought would be a plumbing issue. The technician, Nick, was very professional and knowledgeable. They were not going to be able to help with our issue but he went above and beyond to give us suggestions of companies that might be able to. We were able to use his suggestions to get the help we needed.

Review 160 (2022-06-22 - Rating: 5)
Stephen Topoliuk was awesome. Was very informative on how my pipes were done wrong and how to fix it. On top of cleaning my seriously clogged pipes in my kitchen sink! I highly recommend this company especially having Stephen as a technician!

Review 161 (2022-02-28 - Rating: 5)
The workers were great. They were polite, respectful and were careful to not leave tracks throughout the house as they tried to nail down the cause of our trouble. After deciding that they needed to go up on the roof to check possibilities up there, they discovered the answer; there was a bird stuck in our roof vent. Who saw that coming?They figured out what was wrong and took care of it! What more could you ask for?

Review 162 (2019-01-23 - Rating: 5)
Addendum: 01-23-19Google has moved this review location from Rochester, Minnesota to Rochester, New York for Reasons™.This review is for a worker that arrived to help me in Reeds Landing, Minnesota who was dispatched from a corporate hub located in Rochester, Minnesota. The company itself may have switched headquarters due to large scale corporate dysfunction spreading across the country, but such circumstances are currently known to me.Original review:After experiencing a severe backup in the sewer line at the rental property Id recently moved to, I had the great fortune of being visited by service tech Zeb Wilson. Being that it was a Saturday and no locals were available, the property caretaker called Mr Rooter of Rochester and within a few hours, we had the problem worked out.Zebs a great guy, very professional, friendly and most importantly, got the job done.Would definitely recommend to anybody in need!

Review 163 (2018-05-20 - Rating: 5)
I have waited a couple weeks to post this review because I have had plumbing problems before that were fixed, (not by Mr. Rooter) and the problem reappeared. Not this time. When Ian arrived he explained everything that I needed to know about plumbing in an older home, why it happened, how to avoid future plumbing issues and what was likely causing my problems now. ( A blockage in my main stack causing my upstairs toilet to overflow) Ian then proceeded to correct my problem and cleaned up when he was done. I felt that the price was fair and the response was excellent. Should I have future plumbing problems, I will certainly call Mr. Rooter and request Ian do the work. Thank You

Review 164 (2024-08-21 - Rating: 5)
Brandon M. was on time, fixed the leak for a reasonable price.

Review 165 (2020-01-15 - Rating: 5)
Brandon arrived early, performed an amazing job and explained to us what we need to do going forward to keep the problem from recurring. I would highly recommend his services to anyone.

Review 166 (2018-10-26 - Rating: 5)
Brandon came out to my house for my tankless hot water heater. He figured out the issue in no time and had me up and running! Great job. I highly recommend him and Mr. Rooter

Review 167 (2021-12-03 - Rating: 4)
Kevin was the tech that came out. Kevin was amazing polite and professional. Kevin worked quick and was very thorough. Price of services were a little expensive but nonetheless worth it.

Review 168 (2021-12-12 - Rating: 5)
Nick the plumber was pleasant and efficient, he fixed the leak quickly. The next day I noticed water in another part of the basement and asked that he return. Nick determined that the water was coming in through the foundation from a faucet that had been left on by a workman outdoors. He did not charge me for the second visit.

Review 169 (2018-08-16 - Rating: 5)
This was our first interaction with Mr. Rooter Plumbing and we are very pleased. Adam worked his tail off clearing a very difficult blockage that was about 80 from the house. He exhausted all options to get the job done, all the while with a positive attitude and professional demeanor. We couldnt be happier with Adam and Mr. Rooter Plumbing!

Review 170 (2024-03-19 - Rating: 5)
Very professional, way ahead of scheduled time to do job and very professional on location. Overall, highly recommend Rooter Plumbing.

Review 171 (2024-09-27 - Rating: 5)
It’s always great to have Mr. Rooter maintain my home. Thank you Ray!! Always professional!!

Review 172 (2019-08-10 - Rating: 5)
Brandon came to my house for a drain problem. He was very prompt and professional. I would highly recommend Brandon for any plumbing service in the future. I like the emails and text messaging showing who the tech is and when they will be arriving. Thank you.

Review 173 (2024-04-07 - Rating: 5)
I called on a Sunday, they came that day and took care of a backed up sewer. Very professional and competent.

Review 174 (2022-03-25 - Rating: 5)
Nick And Cameron helped me in a great way for finding the leak efficiently and fixing the washer cold/hot leaky valves.Professional, Excellent customer service and quality work with great price.

Review 175 (2021-07-11 - Rating: 5)
Lynn is a really kind and tried to help me with appointment. Steve is a great tech. He answered questions, gave some good advice, and is extremely personable. Good people.

Review 176 (2024-05-03 - Rating: 5)
Very professional and knowledgeable. Gave me some tips on how to avoid future clogs. Would use them again.

Review 177 (2021-10-06 - Rating: 4)
Nicholas was excellent. He explained everything to me along with the advantagesof each service. He also explained the clean out and to what point it becomes the responsibility of the county. I was very pleased with his service.

Review 178 (2024-01-23 - Rating: 5)
He was super professional. Told and showed us what was wrong. Went and got parts, finished the job quickly.

Review 179 (2023-10-12 - Rating: 5)
Steve was prompt, friendly And courteous. He explained what he was doing and why; which made me feel comfortable.

Review 180 (2022-04-13 - Rating: 5)
They were not only early, but were able to help repair something that wasn’t even related to the initial call. One two punch. They were very friendly, and the fact that they offered to help us with something extra just shows their dedication to their job, and customer service.

Review 181 (2024-03-25 - Rating: 4)
Pricier than the average-according-to-internet, but responsive, prompt, professional, and more importantly effective.And can probably chalk the price up to inflation.

Review 182 (2020-04-28 - Rating: 5)
Kevin was very pleasant and professional. He was on time and got the job done. He helped answered all my questions about my plumbing situation. I definitely would recommend them.

Review 183 (2024-04-04 - Rating: 5)
Although the work was costly - I liked Steve and feel he did a great job!

Review 184 (2023-05-01 - Rating: 5)
Ray the repair operator was on time stayed on the job for two day until job was done. He was knowledgeable, professional and did a great job on the repairing of the jobs he did.