Star Rooter Plumbing

Located in Rochester, New York

Address: 46 Barbie Cir, Rochester, NY 14626, United States

Phone: +1 585-730-6567

Rating: 4.6

Review 1 (2024-09-21 - Rating: 5)
After my mom had called another company and all they did was run a snake in the outside drain and nothing inside the house but trying to use a plunger on her clogged toilet they charged her 400.00 and didnt fix the problem. I called star rooter (suggested by my boss)and within 2 hrs he arrived and it took him about a half hour to diagnosis and fix the problem. He was very nice and professional and I highly recommend this company

Review 2 (2024-02-23 - Rating: 5)
Jeff and his team took great care of us. They were able to come out so quickly and replace our furnace that was busted during the cold. Cannot recommend anybody better 10 out of 10. Thank you so much for the amazing job.

Review 3 (2024-10-11 - Rating: 5)
Called when my water heater failed. They were able to come and replace it the next day. They were great. Would definitely call them again.

Review 4 (2024-05-14 - Rating: 5)
Jeff and his team are so responsive - have had great luck with them - professional and courteous service each and every time.Have used them professionally as well as personally for things around the house - septic issues, running new service during a remodel, etc.Highly recommend.

Review 5 (2024-04-02 - Rating: 5)
We called on a Sunday for a main drain backup. We couldnt use any sink, tub, or flush without risk of a mess. First leaving a message at the office desiring emergency service and a VERY short time later we received a return call from Jeff. We reiterated we needed emergency service and he said he would send someone out our way as soon as he could. The man sent was knowledgeable, courteous, quick and knew what he was doing. Despite being very busy they made time to get us back up and flushing! Thank you Jeff and the Star Rooter Team!

Review 6 (2019-04-22 - Rating: 5)
Jeff and his crew, Erik and Javier did 2 jobs for us. The first was to replace our bathtub, shower and shower enclosure, and the second was to replace our kitchen sink, faucet, and garbage disposal. We did have a problem with the shower faucet, which took 3 times before we were satisfied. But they returned and didnt stop until we were happy. Throughout all of the installations, Jeff and his workers did a fantastic job. They were professional, courteous, and pleasant. And when they were finished, everything was cleaned up better than when they started. I would highly recommend using Star Rooter for any plumbing project.We will.

Review 7 (2022-01-26 - Rating: 5)
I phoned them around 9ish this morning, within an hour they were here, checked out the problem in my basement, which had several inches of water on the floor. They got to work & was done in about an hour & started the clean up process for me. The price was Very reasonable. I will definitely use them again for any plumbing service & highly recommend them. FYI if you are using cleansing wipes in your bathroom be mindful that they may clog your drain pipes. Thank you Star Rooter⭐️

Review 8 (2022-07-05 - Rating: 5)
I bought a house two weeks ago and on Sunday July 3rd, my sewer backed up into my basement. Tim came out, diagnosed the problem and did a temporary fix and explained to my dad and I the next steps we needed to take. He was extremely professional, helpful and did it all with a smile on his face. He saved the holiday weekend for us. Thank you!

Review 9 (2023-04-14 - Rating: 5)
Had an HVAC issue with central air not blowing out cold air. The service was awesome. Did not give up until the solution was fixed. Very nice technician. Would rely on their service in the future.

Review 10 (2018-05-09 - Rating: 5)
Jeff and his assistant showed up at precisely the time they’d promised and got to work right away. I had a plugged drain line under my basement floor, and they made short work of clearing it. Friendly, professional, and reasonably-priced. I hope I never have a blockage this bad again, but if I do, these are the guys I’ll call. Excellent.

Review 11 (2018-02-20 - Rating: 5)
Jeff and his crew replaced my collapsed sewer line today and they were so efficient, professional, and reasonable. I am so glad that I chose them and will recommend and use them.in the future.

Review 12 (2022-10-29 - Rating: 5)
Amazing service they didnt land until the job was done!@@

Review 13 (2020-10-30 - Rating: 5)
Erik and not sure of other person name? Did a GREAT job replacing kitchen sink trap and replaced OLD iron drain pipe with PVC and a cleanout;):) Very professional, friendly and knowledgeable;) We would definitely use this service and Erik again!!!! Thanks guys!!!!!