Service Pros Plumbing and Heating

Located in Rochester, Minnesota

Address: 2086 Hart Dr SW, Rochester, MN 55902, United States

Phone: +1 507-951-6722

Rating: 4.8

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Comments

Review 1 (2024-06-18 - Rating: 5)
6/18 Update:Found broken shover handle (tenant destroyer) and called again Service Pros. Again, Vince come and fixed/reassured handle.Quick response, skilled tech, and reasonable price is the best description of Service Pros.Tenant makes kitchen faucet wobbling quarter of inch. To prevent leak or flood I called Service Pros and next day have Vince at apartment door. Very nice and skilled guy who fixed the faucet and gave different options in case I decide to install a new faucet.Kudos to professionals as Vince is.

Review 2 (2024-12-18 - Rating: 5)
Cant say enough good things about Service Pros. From the office staff who helped schedule my appointment to the technician (Callan) who did the work all of the service was top notch. The work was very thorough, high quality and cost effective too.

Review 3 (2024-10-24 - Rating: 5)
Vince and Miles were (as ALWAYS) a pleasure to have in my home. I know both of them take pride in the work they do. It shows and I can feel it!

Review 4 (2024-12-16 - Rating: 5)
Service Pros installed new plumbing in a remodel and has done service on existing plumbing for the past 5 years for us. Their service has been, timely, professional, and they are trustworthy.

Review 5 (2024-06-25 - Rating: 5)
We were very pleased with the service we received. Vince understood exactly what we needed done. He was so professional and always on time to do our work. He did a great job! We highly recommend Service Pros Plumbing.

Review 6 (2024-06-18 - Rating: 5)
They put the pro in professional. I had a pipe leak and Vince was there within 40 minutes. Vince has much knowledge and skill and the repair was done expertly and permanently I recommend them for all your plumbing needs.

Review 7 (2024-05-23 - Rating: 5)
The previous owner had DIYd in a garbage disposal and the plumbing was flowing upwards to the exit pipe, then sealed with silicone. Service Pros came out and had everything redone to code within 2 hours at a reasonable price. Professional, clean and courteous. 5 stars, would definitely recommend.

Review 8 (2024-02-14 - Rating: 5)
I have been working with Service Pros Plumbing for years, and I cannot recommend them highly enough! Mark and his team are amazing -- they are not only incredibly skilled plumbers but also extremely trustworthy.Every time Ive needed their services, they have exceeded my expectations. Their professionalism, attention to detail, and commitment to getting the job done right are truly commendable.If youre looking for a reliable plumbing service that you can trust, look no further than Service Pros Plumbing. Thank you, Mark, for always going above and beyond!

Review 9 (2024-05-24 - Rating: 5)
Honestly the best! They helped me in a pinch years ago when I needed a gas dryer hookup so I signed up for membership. Then when I had plumbing issues they responded immediately with a super helperful and kind technician. Grateful for their services.

Review 10 (2023-12-01 - Rating: 5)
Vince and Mark are among the best Plumbers I have ever had the pleasure to work with. If you want the peace of mind of a job done right call these guys now!

Review 11 (2021-09-24 - Rating: 5)
Had Mark and his team over to finish the installation of our radiant heat system as well as some other odds and ends. I had nothing but a great experience. He was prompt, professional, and the quality of his work is exceptional. I wouldnt hesitate to recommend Mark, his team and Service Pros plumbing to my friends and family.

Review 12 (2024-06-17 - Rating: 5)
ServicePros is awesome to work with. They are very knowledgeable, personable, and reasonably priced. They are truly a peace of mind plumber!!

Review 13 (2024-10-25 - Rating: 5)
I called Service Pros today due to a water leak I had just noticed and they came out within hours and fixed it. Very knowledgeable, professional, and fair priced! I will be hiring them for all of my future plumbing needs! Super pleased in knowing they’ll get the job done right the first time!

Review 14 (2023-11-22 - Rating: 5)
Mark and Cal came out last minute on Thanksgiving Eve. Above and beyond. Ive used Service Pros at least 3 times and every time excellent service. Prices are very reasonable.

Review 15 (2022-04-28 - Rating: 5)
We recently moved into a home that had a water softener installed and we were not familiar with how to use it. The softener hadnt been used in awhile so we werent sure it was working. Vince at Service Pros came over and thoroughly went over the settings. He also took the time to answer another question I had regarding our kitchen sink. I appreciated how friendly Vince was and his customer service - he wore a mask and shoe covers in the house as well. Definitely will be calling Service Pros if we need any further help with our plumbing or softener!

Review 16 (2023-06-09 - Rating: 5)
Mark at Service Pro has always impressed me as personable, articulate, and skilled at what he does. Today was no exception. Leak in basement related to outside spigot. Diagnosed and fixed in under two hours. Will call them again.

Review 17 (2023-10-21 - Rating: 5)
ServicePros gave a good price for our kitchen faucet install. Cal and Vince were prompt, courteous, friendly, and professional.

Review 18 (2017-03-02 - Rating: 5)
I needed a new water softener and Mark Nelson very quickly ordered a new one for me. The price was excellent and his customer service was top notch as always. He is very professional and takes great care with his installations. Mark is someone I can count on to do a great job every time!

Review 19 (2024-03-20 - Rating: 5)
Absolutely fabulous service!! Vince and Cal were so professional and kind. Amazing prices. I cant say enough good about this company!! I highly recommend.

Review 20 (2023-08-18 - Rating: 5)
We had to install backflow preventer prior to our sprinkler install. This team came out the next day, quoted me, installed, and were done all before the afternoon. They had great communication, worked efficiently, and advised well.

Review 21 (2024-12-09 - Rating: 5)
Vince did a great job for us today. He was pleasant, efficient, and knowledgeable concerning the task he performed.

Review 22 (2020-01-20 - Rating: 5)
Cannot recommend highly enough! Service Pros is so professional, timely, & reliable that I even send my own clients to them. The owner, Mark Nelson, is a wonderful man. In addition to 30+ years of experience, Mark truly values excellence & growth. Thanks for running such a great company Mark!!!

Review 23 (2018-12-21 - Rating: 5)
Mark is a hell of a dude. He arrived at my door-step an hour early,on the same day that I called. He fixed the issue with my toilet in under 15 mins. Very generous and refused money for this task. I fully and 100 percent recommend to family, friends and strangers. Thank you again Mark.

Review 24 (2018-06-13 - Rating: 5)
After calling three different plumbers, who were very nice but could not take my business for a week, Service Pros was able to come fix our shower handle (so that we could stop the water!) within the same day, and just a couple hours after calling. Mark was kind and courteous on the phone, and wonderfully professional in person. They are transparent with costs and not out to price gauge.

Review 25 (2021-10-27 - Rating: 5)
I called at 4:00 in the afternoon with a leaky pipe. Mark was at my house at 8:00 the next morning! Polite, personable, and professional. He also works fast. Ill be sure to call him first next time I have any plumbing problems.

Review 26 (2016-04-07 - Rating: 5)
Mark has done multiple projects for us at our home and my moms. He is very good at what he does, hes honest, and he responds quickly. He is great to work with and I would recommend him to anyone!

Review 27 (2017-08-03 - Rating: 5)
Mark Nelson of Service Pros Plumbing provides great service and stands behind his work. I had a toilet repair that required a return visit. Even though the recurring problem was not due to his work, Mark took care of the problem without an additional charge. I highly recommend Service Pros Plumbing for all your plumbing needs.

Review 28 (2018-03-23 - Rating: 5)
I had my water softener replaced by Mark and I know that he stands behind it should anything go wrong. I love my new softener. And now more recently I have had Mark fix a pipe from my washer that was leaking. He did a great job ... no leaking!

Review 29 (2024-01-15 - Rating: 5)
Very quick and affordable. The installers were very polite and educated in plumbing. Will definitely be hiring them again!

Review 30 (2018-06-03 - Rating: 5)
Excellent service call for our hot water heater—fixed and explained well. They even troubleshot our water softner and reprogrammed it to work better with the heater—despite the fact they didn’t install the softner. We heartily recommend and will use them again. — Doug and Amy (NW Rochester)

Review 31 (2020-04-08 - Rating: 5)
Mark is very fast and does high quality work. Got our water heater back up and running in less than 30 minutes. WOW!

Review 32 (2023-05-19 - Rating: 5)
Mark was exceptionally thorough and knowledgeable. Services were exactly what we were hoping for and reasonably priced.

Review 33 (2016-07-14 - Rating: 5)
PROMPT SERVICE! One call to the business, basic/convenient conversation and within a half hour they were on the job. They hire smart, competent employees who do timely work and keep it neat.

Review 34 (2023-11-14 - Rating: 5)
Vince does excellent work. Friendly, courteous, efficient, respects property, and Great with pets!!!

Review 35 (2024-05-25 - Rating: 5)
Fast and professional service on a holiday weekend ..fixing another companys unfinished job!! A++

Review 36 (2016-09-27 - Rating: 5)
Mark has done work for me on a multiple occasions. The price is right, service is dependable and he is always friendly and courteous.

Review 37 (2022-12-05 - Rating: 5)
Extremely impressed with Vince and the admin crew who booked the appointment. Upfront, knowledgeable, no surprises, and friendly.

Review 38 (2018-05-16 - Rating: 5)
Mark is the man for the job. There is no one more qualified and experienced as he is! Ive asked him to handle multiple jobs at my house. Thanks Mark!

Review 39 (2017-05-25 - Rating: 5)
Im a repeat customer for 2 years now. Mark and his crew are reliable, friendly and do an excellent job the first time!

Review 40 (2018-04-06 - Rating: 5)
Sent Mark an email. He arrived the next morning and had the water heater fixed in no time. Would recommend.

Review 41 (2022-09-13 - Rating: 5)
Excellent company! Was able to respond quickly and professionally! I was impressed with the friendliness and the price!

Review 42 (2023-06-18 - Rating: 5)
Replaced garabe disposal as quoted and on time. Very thorough and cleaned up everything nicely.

Review 43 (2023-12-05 - Rating: 5)
Friendly team. On time. Quality work. And now, no more leaks. Thanks guys.

Review 44 (2024-01-24 - Rating: 5)
Fast scheduling ……and even faster repair completion.Was impressed work completed in an hour.They’re in my contacts list now!

Review 45 (2017-08-11 - Rating: 5)
Great customer service! Very knowledgeable and prices were very fair. Would definitely use again!

Review 46 (2021-12-15 - Rating: 5)
Cant say enough great things about Service Pros, I utilize their membership program and would recommend it to anyone else!

Review 47 (2024-02-17 - Rating: 5)
Mark is the BEST!Hes prompt, clean, informative, and gets the job done without it costing a fortune!

Review 48 (2024-08-12 - Rating: 5)
Great!

Review 49 (2019-10-31 - Rating: 5)
Top notch service and Mark goes the extra mile to make sure its done correctly and the customer is happy.

Review 50 (2024-09-05 - Rating: 5)
Very professional and friendly!

Review 51 (2015-11-11 - Rating: 5)
Incredible service - I highly recommend this company for any type of plumbing needs.

Review 52 (2022-10-05 - Rating: 5)
Mark was on time and very professional. Installation was fast and the results are great! With so many choices in Rochester, MN I was delighted to have selected Service Pros.

Review 53 (2018-11-08 - Rating: 5)
Very happy with the experience. The only company i call. Thanks

Review 54 (2021-02-02 - Rating: 5)
Mark with Service Pros came to the house to do an initial full-house inspection of our plumbing. As new, first time house owners, I had zero issues paying for this service fee, though most plumbers do free quotes.The value of Mark going through the whole house plumbing features, educating me along the way, taking digital photos and notes for later reference (if need be), and pointing out potential issues that could arise, far outpriced the actual service fee. I left the consult more knowledgeable about my house. Even more, I saw how detailed oriented and educated Mark is (definitely a distinguishing factor than other plumbers I have worked with). It is evident that Mark puts integrity and customer service first. As someone who knows nothing about plumbing, Mark has undoubtedly become a trusted source of knowledge and expertise.Another thing that I appreciated was how efficient he was, even while being extremely thorough. He was not here to sell but to educate on options - including Service Pro membership options. His business acumen is centered around the customer experience and trust, and it shows in the best way.We are working with Service Pros to re-build a bathroom back in our basement. We decided to go with Service Pros because of the first experience, and investment in knowing that you are getting a plumber that is not just trying to check the box on a job but one that will do it right and with care. The project will require demoing the floor to re-piping and repositioning the drain. Service Pros will also be installing a toilet, sink, and shower. Though this is a big undertaking, I have no doubt that Service Pros are the ones to do the job right the first time. I am confident calling Mark because he has taken the time to get to know our house, our plumbing needs, and personal preferences.I look forward to updating my review once our basement bathroom has been completed by Service Pros!

Review 55 (2020-10-27 - Rating: 5)
II got my water heater replaced. In three words: the service was great!The technician (Vince) was so professional with more detailed explanations and recommendations.The price was reasonable.I will definitely recommend it anyone, and mostly Vince.

Review 56 (2021-05-26 - Rating: 4)
What a Great Experience, my Hotwater tank Sensor went out over the weekend I called quite a few companies to try and get someone out to service it but everyone was booked.. Service Pros had someone available, to come out same day. Vince and Austin were very professional, explained the process and what I needed and the cost, very upfront and I appreciate that. Service Pro offered a free Assessment for the entire house. I look forward to using their service in the future. Thank you!!

Review 57 (2014-01-13 - Rating: 5)
Professional, thorough, prompt and friendly service. Couldnt possibly ask for better service.

Review 58 (2015-03-16 - Rating: 5)
Mark @ Service Pros is GREAT to work with. We had a water heater leak all over our basement. I knew just who to call. I talked to Mark on the phone and he diagnosed the problem and was at my house the next morning. My family is lucky to have Mark in our corner. Thanks Mark!

Review 59 (2018-10-19 - Rating: 5)
Excellent on time service and very polite.

Review 60 (2023-04-06 - Rating: 5)
Best plumbing company!

Review 61 (2021-12-20 - Rating: 5)
Great service

Review 62 (2025-01-09 - Rating: 5)
Service Pros Plumbing recently hooked up my commercial washer and dishwasher at my business, and they did an exceptional job! From start to finish, their team was professional, courteous, and respectful of our ongoing operations.They worked efficiently and thoroughly, ensuring everything was installed perfectly without disrupting our workflow. Their attention to detail and cleanliness stood out, leaving the area spotless when the job was done.I’m extremely pleased with their work and wouldn’t hesitate to call them again for any plumbing needs. Highly recommend Service Pros Plumbing for their outstanding service and professionalism!