Dominion Service Company

Located in Richmond, Virginia

Address: 2630 Goodes Bridge Rd, Richmond, VA 23224, United States

Phone: +1 804-745-0007

Rating: 3.9

Review 1 (2015-06-23 - Rating: 4)
Dominion has been a good company to work with. I have used them multiple times in the past 10 years out of which I have had 2 years service contracts. The service contracts paid for itself with two free system tunes and a couple of service calls I had to make while on plan.I did have one issue with the pricing of a coil and refrigerant replacement but it was worked out quickly by the service technician.Dominion has trust worthy service techs.

Review 2 (2017-07-11 - Rating: 5)
We have been using DSCR at work for about 4 years for repairs and quarterly maintenance on our 16 rooftop units. If we have an issue, they are usually able to come out the same day. Most work is scheduled with the same tech, who is familiar with our equipment and its history, and whose opinion Ive come to really trust.

Review 3 (2016-01-21 - Rating: 5)
We have used Dominion Service Company for many years and have had a new heat pump installed and a mini split unit installed as well as several repairs to our units. They always send qualified, polite, and efficient technicians to our house. Yesterday, we awoke to no heat downstairs and its very, very cold with a huge snow storm predicted this weekend. They had the technician here before noon, we had heat within an hour. Sadly, our very ancient heat pump is not going to last much longer and we decided to replace it. By 1:30, their estimator was here, had taken the information he needed and within 24 hours we had an estimate. I cant recommend this company enough!

Review 4 (2014-06-07 - Rating: 5)
Got a call from my renters at 9 am saying the AC in the house wasnt working. Put in a call to DSCR shortly after and by 10:30 am they had someone on the way. I was grateful how quickly they responded because temps were going to be in the 90s that day.The tech was very professional, quickly diagnosed the problem, and explained to me what was going on. Thankfully it wasnt a major issue and he had it fixed quickly. No pressure to fix or replace anything above and beyond the problem.He was in and out within 45 minutes and the price was very reasonable. Will definitely use again.

Review 5 (2012-11-03 - Rating: 5)
The tech that came to my home to check my heating systems before winter was really good. Very thorough and efficient. He also told me about a heat pump rebate program that I wasnt aware of. The whole experience exceeded my expectations. Thanks Dominion.

Review 6 (2015-06-23 - Rating: 5)
The team at Dominion Service has met all the needs for hvac work in my home and my work place as well as doing installs and service at Richmond Christian School Quality, timely work at great prices. Professional technicians on the job! Great company to do business with.

Review 7 (2015-08-27 - Rating: 5)
I have used Dominion Service a few times now for bith repairs, and maintenance. Their technicians are reliable, and polite. For repairs, they have always worked with me to get a tech out as soon as possible. I would highly recommend.

Review 8 (2016-11-17 - Rating: 5)
Over the years we have used a fair amount of heating and cooling companies. I certainly wish I discovered Dominion a lot sooner. It would have saved me a lot of money! Finally, a company who does what they say they are going to do - when they said they would do it. They were on time, professional, and really explained (in terms I could understand) the problem plus possible solutions. And the best part....My new system has truly lowered my electric bill. So far I am saving $80-$120 a month compared to last year. Thank you, thank you, thank you Dominion!!!

Review 9 (2019-05-24 - Rating: 5)
Always professional service. Made a call to discuss an HVAC Problem about and an under preforming HVAC Unit on Monday and Friday Morning DSCR was on site to replace/upgrade the unit. Was educated on the mandated environmentally safe 410A coolant that is now required. More importantly was informed about the new energy efficient units that are now available. Did not know the EPA no longer allows the production and use of Freon in AC Units. It was a no brainer for me to replace a aging unit rather than servicing and old Freon coolant using unit.

Review 10 (2015-02-24 - Rating: 5)
Excellent customer service. Dominion has been servicing my dance studio for the past year, they treat us like we are a priority when we call, they are quick in arriving and always get the job done quickly!

Review 11 (2015-08-26 - Rating: 5)
Great service and a great price. Professional, show up on time, do what they say. I highly recommend them to anyone for service or repair or for a new installation.

Review 12 (2022-07-28 - Rating: 4)
Tech was professional,quick install, happy with work. On time to appointment.

Review 13 (2023-05-22 - Rating: 5)
Joe was very professional efficient and reasonably priced. I will continue doing business with them

Review 14 (2015-06-23 - Rating: 5)
Prompt and efficient service because of a complete system failure. Ordered one day and installed the next day. Cant beat that!

Review 16 (2018-09-10 - Rating: 5)
A great company to work with...prompt with great customer service! Fixed the problem very quickly! Thank you!!

Review 17 (2013-04-25 - Rating: 5)
We were familiar with Dominion Service Company for their Richmond business; however, when they opened an office in Virginia Beach, we were thrilled! Chico is our service technician and he is so knowledgeable and kind. He only made recommendations for services/repairs that were absolutely necessary and the prices are extremely affordable. We bought the Club Agreement which includes 3 Tune-ups within a 1 year period and it was less than the rate for a standard HVAC company to come out for 1 visit! If you live in Hampton Roads/Richmond, go with Dominion Service Company...they are wonderful!

Review 18 (2015-09-23 - Rating: 5)
Great Family owned business. I have always gotten a good value for the dollars spent. Dependable professional and courteous. I have used them at my home and as a subcontractor on commercial projects. They have always delivered.

Review 19 (2018-06-19 - Rating: 5)
WONDERFUL Owners! Great Service and extremely reasonable for the work that they do.

Review 20 (2015-01-15 - Rating: 5)
I wanted to have some electrical work done to prepare me in case of a power outage. I had heard of Dominion and after a talking to local reference I contacted them. Bill was assigned my job and was an absolute professional. He not only did the work I requested but gave me an education on electricity. He went above and beyond by explaining to me how to properly add and manage a load on a portable generaor. I will definitely call DSC for any future electrical work.

Review 21 (2020-11-25 - Rating: 5)
Excellent service. Best HVAC service in RIC area.

Review 22 (2015-08-26 - Rating: 5)
I have used Dominion Service Company for my home heating & air conditioning needs for over 25 years. It is a family company that is focused on quality products, professional service and customer satisfaction.