Countryside Plumbing & Heating, Inc.

Photo of Countryside Plumbing & Heating, Inc.

Located in New richmond, Wisconsin

Address: 321 Wisconsin Dr, New Richmond, WI 54017, United States

Phone: +1 715-246-2660

Rating: 4.7

Services

  • On-site services
  • Online estimates
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-02-18 - Rating: 5)

    Very professional and did a great job dealing with all the difficulties of our new home. Whether asking to come out to hook up our gas cooktop or being there to answer questions they were there for us. They saved us a few times when our contractor dropped the ball!

  • Review 2 (2024-11-15 - Rating: 5)

    John came out to our house yesterday to fix a leaking copper pipe (took 10 min to repair) and replace the flange on a toilet. He also answered a couple other questions about our plumbing. Fixed both issues and super helpful information. Thanks John!!!

  • Review 3 (2024-12-03 - Rating: 5)

    Absolutely the best!We had furnace issues, there were obstacles during the process. Countryside communicated continuously through the problem. Offered to come fix our breakdown on Thanksgiving day.Thank you for your service!!!!!!!

  • Review 4 (2024-11-24 - Rating: 5)

    Derek was very knowledgeable and took the time to answer my questions. Weve used Countryside for years for plumbing, heating & cooling needs. Highly recommend!

  • Review 5 (2024-06-26 - Rating: 5)

    Outstanding Service, as always... Countryside is quick to respond if and when an Emergency arises (ex. frozen water pipes). Short of that, non-emergency requests are accommodated with my or my wifes schedule.Our most recent experience with Countryside simply involved replacing a shower cartridge that failed to provide hot water. Our service technician, John, arrived promptly as scheduled AND equipped with the necessary parts and tools needed to complete the job in short order.Again, Outstanding Service!

  • Review 6 (2024-08-22 - Rating: 5)

    Derek came to clean and inspect my furnace. He was very informative and shared recommendations for maintaining my furnace and other efficiencies. Hope to see him again in the spring to service and inspect my a/c!

  • Review 7 (2024-07-29 - Rating: 5)

    John was great. Reviewed everything I wanted done first, then explained how he would proceed giving me updates as he went. Very nice guy. Everything done in under 2 hours.

  • Review 8 (2024-09-04 - Rating: 5)

    Mike did an excellent job installing grab bars, Deta Lav Cartridges and hand held shower. Mike was very efficient and professional.

  • Review 9 (2024-07-28 - Rating: 5)

    Derick came to do a heating, air tune up/cleaning. He was on time, professional and offered tips to keep the system working in top working order. I enjoyed our interaction!

  • Review 10 (2023-09-08 - Rating: 5)

    We have used Countryside to replace furnace, water heater, and condenser. We have used them for repairs in the past. When I have recommended them to customers of mine some have stated they cost too much. I don’t agree with that statement. A company should stand behind their work and do what’s right. I had an issue with a bill that I believed should have been taken care of. I dealt with Bill the VP and it was resolved in a fair manor to both parties. I want to thank him for doing what was right in my opinion and he was willing to go beyond what was resolved. You will not find that with every company. Thank you Countryside for handling what was probably an uncomfortable situation. You guys and gals are not a 5 star because everything will always be perfect but because you will do what’s right. And thank you to a lot of your techs as well as many are very good at their job! To anyone looking for a reputable company they are worth every penny.

  • Review 11 (2024-12-24 - Rating: 5)

    Seth came over and figured out what was keeping our heating system from working properly. Thanks Seth!

  • Review 12 (2024-06-06 - Rating: 5)

    Very efficient, informative, and great company. They replaced my water heater, without me having to wait forever. IThe job was done in no time and I couldnt be happier.Countryside is my go to!!! They are the best

  • Review 13 (2019-05-02 - Rating: 5)

    Countryside did an excellent job installing our new furnace. Our house is 160 years old and the furnace has to be installed sideways in cramped area. Its tricky to say the least.Their customer service and professionalism is really next level. We immediately felt at ease and all of our questions and concerns were addressed by their very knowledgeable staff.The installation guys were actually a few minutes early! When does that ever happen?? The installation went very smoothly, the guys answered all my questions and showed my how to use all the new features.We had a 20 year old 80% furnace that was getting very tired. We installed a Bryant 96% and what a difference! The furnace is constantly moving and filtering the air. Its just nice, smooth consistent heating. Our house is so much more comfortable. I didnt know a new furnace would make this much difference!Excel Energy has been sending us break downs of our energy use with temperature fluctuations figured in. Last month we saved $40.If you have an older, inefficient furnace like we did it is well worth investing in a new one.When you are getting major systems like heat, AC, plumbing etc installed in your house you need it done right and by people you can trust.I doubt I will have a problem but if I do I know they will take care of it!

  • Review 14 (2024-02-27 - Rating: 5)

    I have had the BEST experience with Countryside that I could possibly have. I had other companies do incorrect/insufficient work for me and then needed to hire Countryside to fix it. I will NEVER use anyone but them again. I find them to be fairly priced, have service people who are so intelligent and capable, and also genuine and polite. I have nothing but the best to say about this company! Jan Marie Wall

  • Review 15 (2024-11-17 - Rating: 5)

    We have used Countryside Plumbing and Heating for over 20 years to repair and replace our furnace, and to switch over to an on demand hot water system that is tied into our furnace. They have also serviced our in-floor heat boiler in our garage. Most recently I needed to diagnose the cause of a water leak. They were able to use a camera in the pipe to determine a blockage 25 feet outside of the house. They are polite and professional and work to get the job done.

  • Review 16 (2024-08-29 - Rating: 5)

    Countryside came out and replaced our water heater the same day I called. They were efficient and knowledgeable.

  • Review 17 (2024-06-11 - Rating: 5)

    Ive continued to use Countryside, as they have always been great. Just had them install furnace and AC. Great install, and loads of help. Installers pleasant, efficient and did great work.Update: I call them twice a year to inspect my AC and furnace, and they schedule me ahead of time, based on average temps, so its not too soon. They are efficient and professional. Definitely a family owned business, and I appreciate that feel when I call or when the technician shows up. Always a good experience!

  • Review 18 (2024-05-22 - Rating: 5)

    Countryside Plumbing & Heating has been our go to place since 1997. Exceptional service and quality work on both the HVAC and Plumbing side. We highly recommend them.

  • Review 19 (2023-07-04 - Rating: 5)

    Our technician was polite, clean, and professional. He notified us of the time he would be providing service and was prompt. He explained the maintenance work he would conduct and carried it out efficiently.Their cost and value for this annual service was reasonable. I did not care for the fuel surcharge though. That should be reflected in the overall unit price. I would highly recommend Countryside Plumbing & Heating.

  • Review 20 (2024-11-12 - Rating: 5)

    Because my previous technician retired, I was in need of finding a new company to service my furnace so I called Countryside. What I was most impressed with is the technician took the time to explain to me what he had done to my 25 year old furnace, showed me what he found and his recommendations for my safety. He explained things that made it easy for me to understand. It resulted in purchasing a new furnace which wasnt in my plan but I am grateful he caught the issues sooner than later. I feel better going into the cold season with a more efficient and safer furnace knowing now what condition my old furnace was in. Thank you Countryside for helping me.

  • Review 21 (2024-02-01 - Rating: 5)

    We had an aprilaire issue. Zack came out and looked at our furnace found that the wiring for the aprilaire unit was not connected. He had a great attitude and I would ask for him to return if there is another issue. He is an awesome representation of your company!

  • Review 22 (2023-12-12 - Rating: 5)

    Its been a few years since I have usedCountryside P & H.They did all the plumbing work for myShed-house. The work they did was perfect.And amazingly they were on time every day and a Sat or Two also. The price was exactly what I expected..I would have to rate them a fiveMGJARCHOW

  • Review 23 (2024-04-30 - Rating: 5)

    Ive done business with them for my home and business with furnace and air conditioner installation, plumbing issues, and even urgent situations. Great response and very helpful. I would recommend for anyone needing plumbing or HVAC services.

  • Review 24 (2023-12-04 - Rating: 4)

    Friendly, helpful service thats reasonably priced. Fixed our original leak and found a few other valves that needed to be replaced. We did need to call back for one last leaky valve but overall very proactive effort to get our pipes up-to-standard

  • Review 25 (2023-07-10 - Rating: 5)

    I have been using Countryside P & H for a number of years now. I especially want to thank Mike for his expedience in getting the job done.... even though he was leaving for vacation and as always to thank Ryan for the wonderful service work that he has always performed. I highly recommend these two people who get the job done! Mike got the correct part ordered and Ryan installed an automatic water shut off valve in our basement at the lake. Two to three years ago Ryan installed all of the plumbing for a new bathroom we had added to our basement.

  • Review 26 (2023-12-18 - Rating: 5)

    After they replaced toilet wax ring, water began to leak into basement. The leak got into one of my wireless APs and killed it. So now I have to replace expensive AP and find out if there is any water damage done. Waiting on them to come back out and fix the toilet. techs were very polite and professional.Update: Countryside was very responsive and quickly had tech out to fix the toilet leak.

  • Review 27 (2024-09-18 - Rating: 5)

    When, following line replacement in road and to home, I had a pipe burst. Countryside was prompt, helpful and professional. Tony did an excellent job of explaining the replacement water heater, maintenance and adjustments. Excellent members of the team , from office to installation. (Tony, Mike, Paul, ... I dont remember all the names - multiple trips out and coordination for making my home safe and equipped with hot water again!) Thanks so much

  • Review 28 (2023-12-15 - Rating: 5)

    Countryside Plumbing & Heating, Inc had a technician out to my house immediately after my call. He was professional, and thorough. He checked the stove and fireplace and even looked in the attic. His recommendations were verbal and written so I could follow up.

  • Review 29 (2024-09-09 - Rating: 5)

    Had a drain clog in the cabin. These guys fixed it! Woohoo.Thanks for the prompt and efficient service!

  • Review 30 (2023-12-19 - Rating: 5)

    Called this afternoon about an issue with our hot water heater running out of hot water within 2-3 minutes of initial use on our new construction home. Countryside Plumbing & Heating had someone out to our house within an hour of me calling them and got it fixed in the same visit. Incredible service like that is so hard to find these days. Thank you guys so much!!!

  • Review 31 (2022-12-01 - Rating: 5)

    Countryside Plumbing & Heating was great! Super responsive to my online request for service. The technician, Ryan, was one time, very friendly, and knowledgeable. He did a great job explaining our issue and fixing. Would absolutely use them again!

  • Review 32 (2024-09-07 - Rating: 5)

    They were very knowledgeable and efficient . I enjoyed talking with them as they worked.

  • Review 33 (2024-02-01 - Rating: 5)

    Ive had countryside a few times here. They are simply awesome. Always thorough. Zack was very good today. Got my furnace going. Totally reccommend countryside..

  • Review 34 (2022-11-10 - Rating: 5)

    We had a plumber come to determine if our water heater needed replacing or just repairing the leaking relief valve. After discussing with him the age of the appliance and knowing that even if repaired, there was no guarantee it would function much longer, we decided to replace it. The work was scheduled for just one week later. Were happy with the installation of our water heater and fixing the leaky pipe and that our old appliance was disposed of by Countryside. Staff that I have spoken with on the phone have always been friendly and helpful and calls with questions the office staff cannot answered are returned promptly by someone who can answer the question. I would highly recommend this company.

  • Review 35 (2023-08-30 - Rating: 5)

    Oh boy, a water heater and pressure tank replacement sidetracked by a septic pump that wasnt working (which the technicians discovered while clearing and inspecting our drain pipes). It could have been a nightmare, but they had a solution that took no time off the job and never missed a beat getting all those projects done to perfection. They were polite and professional with a touch of humor that put us at ease.

  • Review 36 (2021-03-08 - Rating: 5)

    Long story short, we had a small leak and had called a plumber we had used in the past but after two weeks he never called back so we stopped at Countryside while in New Richmond on a Tuesday. They were so nice and accommodating and set up an appointment for that Friday morning. They called on Thursday about 11:30 and asked if they could come that afternoon...YES!! Wow!! Great service!! They came about 2:30 and were done by 4. Very friendly, obviously prompt and they wore booties over their shoes when in the house. Very impressed. We highly recommend this company and will definitely use them again if needed!! Thank you Countryside Plumbing and Heating!!!

  • Review 37 (2022-03-22 - Rating: 5)

    Unfortunately, my furnace stopped blowing hot air and it was still pretty cold outside, starting to get cold inside. I called Countryside to get service and described to them the issue and the fault lights I was seeing. The tech was able to walk me through how to repair it myself and saved me the service call and wait. That is the kind of business I like, he could have been able to money and known it was an easy fix but instead he focused on providing me a solution. I will be a repeat customer here!

  • Review 38 (2019-03-29 - Rating: 5)

    This is the second time we have used Countryside Plumbing and once again we were completely satisfied. Tyler was courteous, fast and tidy when he installed our two new toilets. He also gave me excellent counsel about my disposal, saving me a lot of money. There was a discrepancy in the invoice we received but a quick call to billing and it was immediately and courteously resolved. Highly recommend.

  • Review 39 (2024-05-22 - Rating: 5)

    Bill listened well, included us in his process, worked quickly but expertly, very pleasant, patient with our questions.

  • Review 40 (2024-02-16 - Rating: 5)

    Early December we had an outage with our boiler. Countryside technician on the phone walked us through it. He also set it up for another technician to come early the next day as the weather was getting colder. Charlie showed up the next morning and was very thorough with the diagnostics. We really appreciated their services.

  • Review 41 (2021-12-24 - Rating: 5)

    I wasnt at my new home for about a week and when I returned, it was freezing cold. The furness went out a few days earlier and I caught it before the pipes froze. The problem was that it was Sunday and who was I going to get to come and repair whatever was wrong? I called Countryside and left a message. Don called me back within 15 minutes and came out within 2 hours. He was excellent! He figured out the problem and fixed everything in less than 30 minutes and saved me a boat-load of trouble! I HIGHLY recommend Countryside, they are simply the best!!!

  • Review 42 (2024-11-05 - Rating: 5)

    Technician was very thorough and answered all questions completely. He was open to husbands feedback on what he was observing with the air conditioner. Gave a detailed report on the issue and options we have to fix or replace an old air conditioner.

  • Review 43 (2023-07-28 - Rating: 5)

    They came on time and fixed the drain in kitchen sink as well as masterbath faucets. Very professional and efficient. We definitely will use Countryside again. Thank you.

  • Review 44 (2020-11-30 - Rating: 5)

    Our furnace went out and the service tech told us we needed a new one. I appreciated his honesty and recommendation to not throw our money away on the old one. He set up further contacts to have a new furnace installed. The installation was completed professionally and timely and the technicians answered any questions that I had. Thank you Countryside for your great service!

  • Review 45 (2023-09-24 - Rating: 5)

    Shoutout to Shiela in the parts department at Countryside Plumbing & Heating! We had some questions about the details of a part our AC unit needed - she was so thorough and kind to provide us with that information. Thank you for the great customer service!

  • Review 46 (2021-06-11 - Rating: 5)

    Countryside installed a second water meter a week ago and were quick and easy to work with. The tech that came out was great. However, my glowing review stems from our interaction today. Our 4 year old furnace broke and no one could get out here to fix it, but we knew what parts we needed. We called around and no one would sell to us, but countryside came through for us--and at a reasonable price. Another company offered to order the part and install, but want to charge $300 more for the same part. Highly recommend countryside to anyone for your plumbing and hvac needs.

  • Review 47 (2023-04-20 - Rating: 5)

    Deric was awesome. Our furnace was acting up and the next morning Deric came out to fix it. He was super helpful, honest, and was realistic about our options and things to be mindful in the near future. Highly recommend Countryside!

  • Review 48 (2021-02-21 - Rating: 5)

    Furnace was in big trouble during the arctic blast we had and they were able to install a new furnace within a day! The installers did a great job and were done quickly. Very respectful and knowledgeable staff! Thank you for everything!

  • Review 49 (2024-10-17 - Rating: 5)

    Excellent services performed by very skilled, capable and personable professionals.

  • Review 50 (2021-03-19 - Rating: 5)

    Countryside plumbing and heating replaced the micro boiler for the in-floor heat in my shop. Was just before Thanksgiving and most plumbing and heating companies were so busy they said they won’t able to come for a couple weeks. Countryside fit me in right away. They went out of their way to make sure I was taken care of. The service technician was very knowledgeable and professional. I would recommend this business to anyone and I will use them again in the future.

  • Review 51 (2019-10-10 - Rating: 5)

    I would highly recommend Countryside Plumbing. I had a project that needed to be done quickly due to another plumber not being able to follow through on the scheduling. I have used a number of plumbers over the years in my remodeling business and these guys are good. Friendly, knowledgeable, kept the work site neat and clean, and they were reasonably priced.

  • Review 52 (2020-01-30 - Rating: 5)

    We woke up one morning and the furnace was blowing cold air. I called Countryside and within a couple of hours the technician had my heat running great! He was also very friendly and showed me exactly what he was checking and why. He then explained the replacement part and fixed the heat. Great Experience!!

  • Review 53 (2022-11-30 - Rating: 5)

    Tony came to troubleshoot a leak from an upstairs bathroom shower, leaking into the ceiling of the room below. This is the second time Tony has been to our place to fix plumbing, and he is always professional and courteous. Better yet, on both occasions his experience led him to the solution very quickly. As a last note, Cynthia in the scheduling office is on the spot. I had an appointment for next week but instead of waiting for that, when Tony became available by surprise today, she worked me into the schedule ASAP days earlier than expected. This seems to be the pattern at Countryside and I greatly appreciated the fantastic service. Would recommend to anybody.

  • Review 54 (2023-09-27 - Rating: 5)

    John showed up early and got right to work. he answered a few questions that I had and offered a quick/simple fix to small issue. also offered a more user friendly solution to my small issue.

  • Review 55 (2018-05-23 - Rating: 5)

    Our 15 year old water heater went out on a Saturday afternoon. We had already replaced some parts on it over the years so we knew we wanted to upgrade to a newer model. We called Countryside Plumbing & Heating on Monday morning at 8am....they arrived with the new water heater ready to install by 9:30am! Its hard to be without hot water and they made us feel like their #1 priority. They are very prompt, courteous and knowledgeable! The price for the water heater and install was EXCELLENT compared to other companies we called. Our dishwasher now runs more efficiently...40 minutes less run time with this new water heater! We are very HAPPY with the service we were provided and will definitely call Countryside Plumbing & Heating in the future!

  • Review 56 (2018-08-12 - Rating: 5)

    Excellent service! I called and they couldnt send a technician until the next day. They called back and said a spot opened up and he could come out right away. He arrived and fixed the issue within a matter of minutes. Didnt try to sell me any thing extra, fixed what was wrong and got my house cool again in the hot summer. I highly recommend Countryside Plumbing & Heating, couldnt be happier with their service and quality of work.

  • Review 57 (2022-12-05 - Rating: 5)

    Our technician’s name was John. He was right on time and was very efficient and skilled at the 3 jobs he did for us. John replaced a laundry room tub and faucet, a sprayer on our kitchen sink, and he installed a new toilet. Thank you Countryside Plumbing! We have used your company in the past and we will continue using your company in the future.

  • Review 58 (2021-03-14 - Rating: 4)

    Countryside does a great job of repairs, annual service/maintenance calls for AC & Furnace, and installation of new furnace & AC, but they are NOT Cheap! Repairs are scheduled & completed within the week of calling. Billing detail could be improved. Would be nice to have a billing account number so I could pay electronically from my bank, or from Quick Books Online.Countryside has an online bill pay service, Payzer but this is not what I need.

  • Review 59 (2015-10-16 - Rating: 5)

    Countryside responded within a matter of days when we called and needed help with our furnace not running. Cooper did an excellent job with diagnosing the problem and quickly resolving it. He also looked at a couple of other concerns I had related to the furnace and even the water softener. Very timely, responsive and professional. Id recommend Countryside to anyone who needs help with their plumbing and heating!!!

  • Review 60 (2019-10-23 - Rating: 5)

    TWICE now Ive had important situations where Ive needed plumbing help, calling 8+ other local companies, and both times Countryside has been the one to respond first and handle the situation correctly and timely. One situation involved a gas leak in my home and the power company needed a plumber, and Countryside was there at 1am to do the repair. I am continually impressed, VERY impressed, by Countryside. Thanks to the management team for having such outstanding and hard working employees!

  • Review 61 (2021-07-14 - Rating: 5)

    One Friday afternoon we put a hole in a copper water pipe during a re-model, which required shut-off of the water main. Very bad timing for our unplanned incident, as we were facing several days with no water, since the nearest plumber in Amery, RF, does not serve on Fridays. I called Countryside around 2:30 PM, and their technician, Ryan, had the pipe patched by 4:30! Absolutely TOP response for emergency plumbing issues! Next month Im having them install a cost-effective BrassMaster water softener, recommended by them. Their prices are very competitive in the local market, and recommended by me.

  • Review 62 (2024-01-22 - Rating: 5)

    I had a leaking water line and Countryside Plumbing was able to fix the problem within a couple of hours. They were professional and finished the job quickly.

  • Review 63 (2019-07-29 - Rating: 5)

    Responded within a few hours of me calling on a busy day and my call was not an emergency. Worker that responded was extremely helpful and friendly. He explained everything he was doing in a way that made sense and made me feel more informed on my system moving forward. Would recommend and will use again.

  • Review 64 (2019-03-22 - Rating: 5)

    Arrived on time, efficiently installed the water softener, did a good job explaining installation processes of use instructions. He tidied up completely on completion and cleanly removed the old equipment. In the days following installation the water softener performed as expected in all manners with no leaks or malfunctions. Testing water softness after installation met with excellent results. The office procedures for billing went smoothly.

  • Review 65 (2015-09-03 - Rating: 5)

    Cooper serviced my furnace today for the future winter season. Service was prompt, efficient and very courteous. I have always had a very pleasant experience with all the very knowledgeable technicians. I have recommended Countryside to many people and I have used them for years.Robert StaebellHudson

  • Review 66 (2015-09-04 - Rating: 4)

    I enjoy the Bryant Evolution AC unit they installed. It works well with my Evolution furnace and the product itself is top-notch. Seriously, if you are on the fence, just get it. You will not regret it! The technicians who came to my house were courteous and knowledgable.Unfortunately I had an issue with my condensation pump at the time of install and this was the source of some consternation. Through some back and forth communication I spoke to someone who was very helpful. The issue was resolved and I am happy. I would recommend to anyone.

  • Review 67 (2019-05-06 - Rating: 5)

    I recently had my water heater and water softener replaced by the gang @ Countryside Plumbing and Heating.The two gentlemen they sent out to perform the swap/task were outstanding. Fast/friendly service, Extremely knowledgeable, and, just an all around great experience. I highly recommend Countryside!!!Thanks guys!!!

  • Review 68 (2021-09-23 - Rating: 5)

    We have used Countryside P & H for several years now. The technicians are are highly skilled and reliable. We never have to worry about an unexpected repair as their preventative maintenance program keeps our HVAC systems working as expected. I highly recommend this company,

  • Review 69 (2019-05-16 - Rating: 5)

    We have always received quality work and great service! Theyve installed 2 mini splits for us, all new HVAC, and a water heater. Very responsive to any issues and quick to help and answer questions.

  • Review 70 (2018-11-08 - Rating: 5)

    I would highly recommend Countryside Heating & Plumbing to anyone who has any plumbing needs. I have been a homeowner for about 3 months and have had 3 visits from them for various reasons. Being a first time homeowner I was very hesitant and skeptical to have a company come help me, as finances were tight having just purchased a home, and I had no clue what the pricing would be like. I was going to wait until I got all 3 bills before I left a review, but I will amend it if for some reason something goes awry with the billing, but I dont foresee that happening.First visit was to replace a garbage disposal, and that took them no time (maybe 10 minutes) at all, and the charge was $2 less than what they had estimated it to be.The 2nd visit was to unclog some roots from a drain pipe, and while I wasnt present for that visit, my fiance said they were quick and knowledgeable. Ive yet to get billed for it, but I have 100% faith that itll come out to roughly what they had told me it should be.The 3rd visit I went directly to their showroom to speak to them about having a toilet replaced, as I had some bad seals. I knew it would have been cheaper to replace the seals, but I wanted to find out if it would be worth replacing them or if I would be better off spending a little more and replacing the whole toilet. The staff was very knowledgeable, and very helpful in assisting me in getting the answers I was after. They made it to the house within hours of stopping in, and again, were done in very good time (roughly an hour).I had no clue what to expect as Ive always been a renter, and they made this easy, and a great experience. While it was less than ideal to have to have them over 3 times in such a short time, having them there gives me a HUGE piece of mind. I have full intention on having them do annual inspections, and am strongly considering having them come and install a new central air unit sometime next summer.I have nothing but good things to say about these folks, and am very pleased with their caring, and professional service. They NEVER tried to sell me on anything additional, or try to push any other products, but rather came for what they were hired to do, and went on their way. Hopefully I wont have to call them again for awhile, but I have full confidence that if I do, theyll be able to address whatever issues I run across in a timely manner. This may be a long review (certainly my longest), but they did outstanding service, and I thought they were worthy of every word in this review.In summary, if you want good, fast, reliable service from a great company, look no further.

  • Review 71 (2021-06-27 - Rating: 5)

    Service Tech Cooper is the best. He has been to our home several times for annual maintenance and to service our HVAC system components. He is never is a hurry, he takes the time to listen and carefully answer our questions. He is knowledgeable and has made thoughtful suggestions to try to remedy a few issues we have. Cooper is a professional and we request him whenever we need service.

  • Review 72 (2016-11-03 - Rating: 4)

    Met with Tom yesterday and purchased some minor plumbing supplies. Very helpful.Weve also had Countryside come out and install a new valve on a shower, as well as had the HVAC team tune up our furnace. Always very good service.

  • Review 73 (2018-08-30 - Rating: 5)

    Just complete my house project and had Countryside as our contracted plumber. Their response time during the project was second to none. They work well with you to get the job done and to your expectations. I would highly recommend Counrtyside. A++!

  • Review 74 (2019-11-29 - Rating: 5)

    What a pleasant and effortless experience to have Tony from Countryside come to reset (with new wax seal) our leaking toilet. After having completed this difficult task once myself years ago, I was amazed how fast and easy it was for him. I highly recommend!!

  • Review 75 (2022-10-24 - Rating: 5)

    I called for service and less than a week the technician came out and repaired our bath faucet and installed two stops. Bill was very professional and had the parts needed on his truck. Thanks Countryside

  • Review 76 (2020-11-14 - Rating: 5)

    Installation of a high efficiency Bryant furnace, replacing a 32 year old Rheem. Greatly appreciated the attention to detail and professional recommendations in the quoting process. That was equally followed up with a single day, neat and tidy install, especially considering the complicated PVC tube routing required due to layout of our house. Even replaced all old canvas ducting connections, which were deteriorating. Equally impressive was that the furnace area was left as clean or cleaner as it was prior to the install. New furnace is running great (60 days now) and is so much quieter. Would highly recommend this company!

  • Review 77 (2024-08-13 - Rating: 5)

    Countryside was able to come out twice on short notice and diagnose a problem with my home furnace and AC. The technician was very knowledgeable and resourceful. Their flexibility and capability was very impressive and I would wholeheartedly recommend them for any HVAC needs.

  • Review 78 (2024-03-21 - Rating: 5)

    John was very helpful, answered my questions on maintenance of drains, recommended a product to use if we get a clog.

  • Review 79 (2021-03-05 - Rating: 5)

    Had error code on furnace I couldnt clear, and furnace locked me out. Give up the youtube videos and call Countryside. Derek had me up and running in short order. Fast & friendly, and took care of all warranty repairs since buying the furnace 10 years ago.

  • Review 80 (2015-09-24 - Rating: 5)

    Cooper was awesome! He was here on time, friendly, professional and performed a thorough cleaning and inspection of our furnace. He informed me of potential savings and other services offered by countryside that would definitely make my furnace run more efficiently. GREAT JOB! Thanks Cooper!

  • Review 81 (2017-10-16 - Rating: 5)

    There are good service techs and then there are GREAT service techs and Don is one of the GREAT ones. Not only did he work diligently to repair our heating system, before guests arrived, but he also discovered a Carbon Monoxide leak that could have potentially be fatal to our guests and our family. Words can not express how grateful we are to Don.

  • Review 82 (2016-11-30 - Rating: 5)

    Just wow, 5 stars all the way! Great, courteous and friendly service, very knowledgeable, and all the guys took time to explain what they were doing and why, which to me makes a big difference. I felt that they really went the extra mile to make sure I understood what was going on with my furnace and shower fixture. Derek Pohl especially seemed to know exactly what was going on with my furnace and exactly how to fix it/tune it up. He even showed me how fix a few of the smaller things that might go wrong with the furnace in the future, which will save me money and time. Excellent all the way.

  • Review 83 (2015-09-15 - Rating: 5)

    I was having issues with my central air several months ago. I called Countryside and was able to schedule someone to come out to look at the unit the next day. Shane was professional and explained the problem and had it working in a short time! Great service.

  • Review 84 (2020-12-22 - Rating: 5)

    We have just moved into the area. The house was getting colder and I realized the furnace was not working. Gave them a call and they got a technician over in less that an hour. It turned out to be an easy fix. I would highly recommend this company. The office staff and Seth the technician very nice and helpful.

  • Review 85 (2018-07-08 - Rating: 5)

    The Technician (Derek) was very cordial, and was very happy to help us understand the process. He had the job done and cleaned up after his work quicker than anticipated. Overall excellent experience.

  • Review 86 (2020-01-14 - Rating: 5)

    Tech showed up. Figured out the issue with my furnace. And had it going in under an hour. It only took them a couple of hours from the time I called to getting it fixed. I have had good experiences with Countryside. Would recomend.

  • Review 87 (2020-11-02 - Rating: 5)

    David was out plumber, he was outstanding! He installed our water filtration system, fridge ice, faucet and drain on new sink. He found a leak in our pipe going into the hot water heater, could have been a huge problem!! Luckily a plumber found out problem before we knew we had one!!!

  • Review 88 (2016-05-25 - Rating: 5)

    Cooper arrived this a.m. to check our AC. Called about 20 minutes prior to arrival which was the scheduled time I had arranged with Countryside. Very cordial, explained things well and offered some suggestions on how we could make our system run most efficiently.

  • Review 89 (2015-08-02 - Rating: 5)

    Cooper Lane is respectful, through and helpful in the maintenance of my heating and air conditioner units. He pays attention to details and remembers to follow up on outstanding maintenance related issues. I have been a customer of Countryside for over 42 years and Cooper is the top maintenance technician I have had in my home. Thanks Cooper and Countryside!

  • Review 90 (2020-11-30 - Rating: 5)

    Ron did an excellent and professional job on our winter furnace tune up as he has previously done on our spring air conditioning maintenance. We greatly appreciate working with skilled and experienced professionals.

  • Review 91 (2020-01-23 - Rating: 5)

    We cant say enough about the excellent service, 10 yrs after the sale of our furnace from technicians and staff of Countryside Plumbing and Heating. They have been on top of things, submitted warranty claims and made sure that our furnace is working well. Thank you!

  • Review 92 (2022-09-12 - Rating: 5)

    Countryside has replaced our thermostat, our water heater, did maintenance on our furnace, repaired a faucet and will soon be replacing our furnace. They are professional, knowledgeable, trustworthy, and prompt.

  • Review 93 (2021-10-14 - Rating: 5)

    The Countryside team showed experience, detail and professionalism. We very much appreciated all of what they did. Installation of our air-conditioning unit and our furnace went very well.

  • Review 94 (2021-08-31 - Rating: 5)

    Bill, our plumber was on time, did an outstanding job with the job. He was knowledgeable and courteous to us. Very pleased with this experience with him and the company!

  • Review 95 (2018-05-16 - Rating: 5)

    I cannot say enough good things about this company and their staff. My septic collapsed at my lake cabin sometime this spring. (A neighbor sent me a picture of the hole in the ground) Within one week of talking with Paul Koehler, a permit was pulled, old tank removed, new tank installed and PERC test completed. The excavator did minimal damage to the yard (hes driving a metal tracked backhoe after all). Everyone was super friendly and very professional. And the cost was way less than I had anticipated. I will use these folks whenever I need plumbing or HVAC and recommend them without hesitation.

  • Review 96 (2022-12-12 - Rating: 5)

    Moved into a home with hot water heat system and wanted it checked out since I wasnt familiar with that type of system. Technician checked everything, explained how system worked, some things that made our home unique and things to watch for. Very friendly & professional.

  • Review 97 (2023-02-07 - Rating: 5)

    Installed a pre-designed septic system on property. Excellent coordination on timeline for the project, permitting thru county, groundbreaking thru completion and final electrical hook-up. Project completed on time and within estimate/bid price.

  • Review 98 (2021-04-14 - Rating: 5)

    I found I had a leaking pipe. I called Countryside and they came and took care of it quickly. I have used them before and they are always very knowledgeable and professional. Highly recommended.

  • Review 99 (2020-06-19 - Rating: 4)

    I wanted the water conditioner unhooked from the line. CPH made the appointment, showed up on time and it took only a couple minutes to rectify. It was 5 star service but I thought it was pricey for how long it took.Thank you and I would recommend to others!

  • Review 100 (2024-08-15 - Rating: 5)

    Derek was awesome to work with, he was very knowledgeable and helpful. He went above and beyond to help us resolve our AC issue.

  • Review 101 (2015-08-21 - Rating: 5)

    Cooper was friendly and easy to work with. He was able to find the right parts quickly and replace the area of our gas line that was leaking. Appreciated his explanations and taking the time to answer questions.

  • Review 102 (2024-09-26 - Rating: 5)

    The worker who came to our home was very kind and respectful. He was knowledgable in what he was doing and even shared with me some things I did not know about our heating and cooling system! We are so thankful for that.

  • Review 103 (2024-03-25 - Rating: 5)

    Arrived when scheduled. Did the work well and didn’t cost an arm and a leg. I would recommend

  • Review 104 (2020-06-29 - Rating: 5)

    Ron came in the late winter to work on the furnace, and then he came again in June to work on our air conditioner. Both times were a pleasure. He knows what hes talking about and when he doesnt, he calls someone who does. He is very professional. Willing to answer questions in a way that I can understand -- doesnt try to snow me with a lot of technical jargon.

  • Review 105 (2015-11-25 - Rating: 5)

    Cooper installed two through wall airconditioners for us. Countryside called to let me know when he would arrive. Cooper was prompt and completed the job quickly and professionally. I was very satisfied with the outcome.

  • Review 106 (2015-10-15 - Rating: 5)

    Countryside Plumbing & Heating performed service and maintenance on our furnace. Shane, the technician, was timely, courteous and provided suggestions to ensure our system runs efficiently and effectively. The office staff is also friendly and helpful. I highly recommend Countryside Plumbing & Heating.

  • Review 107 (2024-07-17 - Rating: 5)

    Zach was very friendly, discovered the issue with our AC very quickly and fixed our unit. He did a great job.

  • Review 108 (2021-03-29 - Rating: 5)

    Everyone from Countryside has always been informative and professional. They are more than willing to take the time to help me understand the maintenance they are recommending. I really appreciate the services they offer.

  • Review 109 (2022-02-01 - Rating: 5)

    Mr. Schmitt came over to my house in a timely manner. He fixed my furnace while I watched and probably asked way too many questions. I appreciated Mr. Schmitts willingness to to fix what needed to be fixed and his patience while answering my questions. I highly recommend Mr. Schmitt and Countryside Plumbing and Heating.

  • Review 110 (2018-04-17 - Rating: 5)

    Excellent service during an trying time with the furnace out. Glad to have a good company to call when needed. The techs were extremely personable and knowledgeable. Thanks Again

  • Review 111 (2023-08-11 - Rating: 5)

    Our air-conditioned wasnt working right and your service representative was out when he said he would and he fixed the problem. He also told us what to look for if it occurs again.

  • Review 112 (2021-01-31 - Rating: 5)

    Technician arrived on time and was very polite and professional. He got the furnace going and returned the next day to install warrantied piece that was failing.

  • Review 113 (2015-07-15 - Rating: 5)

    We have been using Countryside for 6 years now and have always been impressed with their work and professionalism. Anytime work is needed I get a comprehensive explanation and am always kept aware of what is being done.

  • Review 114 (2023-08-08 - Rating: 5)

    Always dependable and friendly fast service. Countryside is consistent, careful and very professional. Every service is completed efficiently and questions answered.

  • Review 115 (2015-10-01 - Rating: 5)

    Im a first-time customer of Countryside. They sent out Cooper to do a furnace cleaning. He did a great job, educated me about my unit and answered all my questions.

  • Review 116 (2023-07-06 - Rating: 5)

    We had a dead bird in the bathroom venting in the attic. It was not a fun job but our tech handled it very professionally and got everything cleaned up and the venting replaced.

  • Review 117 (2019-01-23 - Rating: 5)

    I was very satisfied with my Countryside experience. They were extremely professional and responded to my questions and concerns in a timely manner. I would definitely recommend Countryside to others. :)

  • Review 118 (2018-07-13 - Rating: 5)

    Installed Mitsubishi heat pump ductless system on main level and in basement. System works great in heating and cooling. The service has been excellent with Countryside.

  • Review 119 (2015-07-10 - Rating: 5)

    Countryside P&H were very quick to respond to our call regarding our AC unit. They came to our house the same day and solved our issue. Shane was very helpful!

  • Review 120 (2023-07-21 - Rating: 5)

    Same day call and tech came out for an AC issue. No BS, got us fixed up and told us what to look for in the future to fix issues.

  • Review 121 (2019-11-02 - Rating: 5)

    Don S. did an awesome job. He explained all of the monitor readings and showed us what he did to service the furnace. Great ad for your company

  • Review 122 (2023-12-11 - Rating: 5)

    Knowledgeable staff helped us understand and helped us maintain our (new home to us) HVAC system.

  • Review 123 (2024-07-24 - Rating: 5)

    Always had excellent prompt service.

  • Review 124 (2019-09-24 - Rating: 5)

    Cooper did a great job and explained everything very well. I have always had wonderful service from Countryside Plumbing. Thank you.

  • Review 125 (2023-07-10 - Rating: 5)

    Technician went above what is required to keep me informed of his service. Have always had great service and outcomes.

  • Review 126 (2015-07-09 - Rating: 5)

    Sheila figured out what filters I needed. Prompt response to my questions. Ordered filters and called back to schedule appt. Shane was friendly, informative and efficient. Many thanks!

  • Review 127 (2024-06-25 - Rating: 4)

    John did a good job. I had one issue which he rectified immediately.

  • Review 128 (2024-01-03 - Rating: 5)

    Bill and Bryson did a great job. Cleaned up nicely. Total Quality work

  • Review 129 (2018-06-16 - Rating: 5)

    Quickly determined the problem for two old ACs. Did not actually recommend buying new ones; if they are working now, why get new ones? Very honest and straightforward. Efficient and knowledgeable.

  • Review 130 (2019-10-26 - Rating: 5)

    They were able to come out on short notice and fix the mess of our 120 year old home. Tony and Dave were freindly and professional. I will be using them in the future.

  • Review 131 (2021-11-16 - Rating: 5)

    Tech was out the same day, resolved the issue quickly and upgraded our smart thermostat. Great service!

  • Review 132 (2020-06-05 - Rating: 5)

    We are always happy that your service is usually pretty prompted,, including on X eve day 2 years ago we had no heat !!! but we got service..and had x eve at our home with our family..

  • Review 133 (2023-05-26 - Rating: 5)

    I am a new customer and I am very pleased with the service I received. The service was prompt and the technicians were both professional and very helpful.

  • Review 134 (2023-10-26 - Rating: 5)

    Outstanding. Our technician was very conscientious and thorough. He was also very nice.

  • Review 135 (2019-08-06 - Rating: 5)

    Came right away when A/C malfunctioned. Replaced one faulty part, ordered new blower motor and blade, which arrived the next day, was installed and works perfectly

  • Review 136 (2018-08-29 - Rating: 5)

    Countryside Plumbing and Heating have done plumbing and installation of a new furnace and a/c system to our home. They did an excellent job with both and I would highly recommend them to others.

  • Review 137 (2015-06-25 - Rating: 5)

    Never had i had a problem with Countryside. Always pleasent when i call and will work around my time each and every time. Great doing business with them, Would never change,

  • Review 138 (2019-07-23 - Rating: 5)

    Sheila in customer service is absolutely the BEST - wonderful lady.Cooper is excellent, knows his business and very customer friendly.

  • Review 139 (2018-09-06 - Rating: 5)

    Thank you very much for your speedy plumbing service! Its nice to know who to call first the next time (heaven forbid) we have another plumbing emergency.

  • Review 140 (2021-06-07 - Rating: 5)

    Countryside has always provided prompt and professional services, usually when something needed immediate attention. They are my go to company for plumbing and heading needs.

  • Review 141 (2021-01-27 - Rating: 5)

    If you want an excellent Service Technician. ask for Derek! He is very knowledgeable, efficient and Personable!! Thank You Derek.

  • Review 142 (2019-03-27 - Rating: 5)

    They did a great job of new plumbing into an old basement for a new bar. Weve always used Countryside Plumbing and will continue to do so!

  • Review 143 (2016-07-27 - Rating: 5)

    Fast and courteous! We had an emergency, and a dirty job it was !!! We thank you for the quick response!! They cleaned up when done and were very friendly gentlemen!!

  • Review 144 (2021-12-31 - Rating: 4)

    I have used them for many things. I like doing business with local businesses. I would like to think I could get a break on pricing without having to fill out survey.

  • Review 145 (2021-09-22 - Rating: 5)

    While checking my air conditioner they found a gas leak in my furnace. Fixed it and Im all set. Thank you Chuck.

  • Review 146 (2021-05-23 - Rating: 5)

    Called on Sunday with our issue. They returned call and at our house with an hour. Great service and professional.

  • Review 147 (2022-03-22 - Rating: 4)

    Annual checkup boiler and water heater. Always on schedule work done well and first time. Also very helpful and interested in the job.

  • Review 148 (2019-10-24 - Rating: 5)

    Work was done quickly and professionally. I am very satisfied with the new water heater installation.

  • Review 149 (2020-03-12 - Rating: 5)

    I have been a customer for many years and with each service I have been very satisfied with the work, the people, the price, and the quality of their products. Thank you!

  • Review 150 (2022-07-05 - Rating: 5)

    As always, Countryside is beyond professional & quick with their service. Their team is always the best to work with!

  • Review 151 (2016-10-18 - Rating: 5)

    Great service. They were able to come and fix the problem with our furnace the same day I called them!

  • Review 152 (2023-02-02 - Rating: 5)

    He found gas leak and repaired.this was in the attic area,very difficult, but he pursued andfound the leak,and repaired.good job!!!

  • Review 153 (2024-12-01 - Rating: 5)

    Prompt, friendly service.

  • Review 154 (2024-09-30 - Rating: 5)

    Countryside always goes out of their way to provide the best service. Highly recommend ...

  • Review 155 (2023-05-02 - Rating: 5)

    Countryside is alway willing to make arrangements for an emergency. They always do a professional job.

  • Review 156 (2023-01-30 - Rating: 4)

    No complaints. They came and did the job quickly and answered my questions.

  • Review 157 (2019-04-20 - Rating: 5)

    We have a handful of rental houses, and really appreciate the prompt service from the folks at Countryside, use them often.

  • Review 158 (2020-08-03 - Rating: 5)

    Countryside always provides dependable and friendly service and delivers quality work for a good price. I highly recommend Countryside!

  • Review 159 (2019-03-12 - Rating: 4)

    Countryside was very friendly and accommodating when we were having furnace trouble. Highly recommended.

  • Review 160 (2025-01-10 - Rating: 5)

    Very prompt, helpful and communicative when we had a boiler malfunction. Great service and communication.

  • Review 161 (2015-10-16 - Rating: 5)

    My experience has been very good, prompt service, they take time to answer my questions, the service tech was very experienced, had a good attitude and friendly,

  • Review 162 (2024-04-01 - Rating: 5)

    Prompt and friendly service. Countryside Technicians are always respectful and complete the job timely and with excellent workmanship.

  • Review 163 (2024-04-30 - Rating: 5)

    Came and checked out furnace and now everything is running ok

  • Review 164 (2024-05-01 - Rating: 5)

    Both times I have used Countryside, they have been very reasonably priced and did a great job. One such case was an emergency and they were here that day to do the repair.

  • Review 165 (2019-02-01 - Rating: 5)

    Love these guys. Have had them do several different jobs for me. Good work at a fair price.

  • Review 166 (2020-04-30 - Rating: 5)

    Were on time.Cleaned up completelyDid complete job first timeCost exactly as estimatedFriendlywould call back any time

  • Review 167 (2018-12-25 - Rating: 5)

    He remembered what he had done the last two years with my furnace and based on that had recommendations on what I should look out for. I remembered those details but had not expected he would with all the customers he sees every year.

  • Review 168 (2015-06-18 - Rating: 5)

    Shane has done work for us before, he is friendly, knowledge and willing to answer any questions you might have.

  • Review 169 (2021-02-10 - Rating: 5)

    #1 choice in the Western Wisconsin area for prompt reliable service, skilled craftsmanship and quality at the best price.

  • Review 170 (2023-11-14 - Rating: 4)

    Would be helpful to call around to compare costs. Amount quoted for first visit did not include taxes and fuel surcharge so was surprised by the increased amount. Cost for water heater installation quoted at first visit was $50 less than a week or so later when work was scheduled, and due to taxes and fuel surcharge am not looking forward to invoice for installation, but was pleased that Mike reduced quoted price by $200 when asked if he could give me a senior discount. The workers were professional and cleaned everything up when job was completed.

  • Review 171 (2023-12-15 - Rating: 5)

    Came over to unclog a washing machine drain (we were gone at the time), and when we got home, the clog was gone, and he even re-started my laundry load.

  • Review 172 (2021-07-17 - Rating: 5)

    They were on time. My husband being an engineer said He new what had to be done and completed it quickly.

  • Review 173 (2023-10-08 - Rating: 5)

    Weve been customers for years, but Im taking the time to recognize that they went above and beyond recently. Had a small main water leak. Called at 3PM on Friday expecting to schedule for the next week. Instead, they had a technician at our house 10 minutes later solving the issue. Thanks!

  • Review 174 (2015-06-11 - Rating: 5)

    Thank you Countryside and Cooper! The service was great and follow up was wonderful as well.....Cooper is top notch in customer service!!!

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