Yellow Dot Heating & Air Conditioning

Photo of Yellow Dot Heating & Air Conditioning

Located in Raleigh, North Carolina

Address: 2400 Sumner Blvd Suite 120, Raleigh, NC 27616, United States

Phone: +1 919-925-4235

Rating: 4.7

Services

  • On-site services
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Electrician
  • Air conditioning contractor
  • Air conditioning repair service
  • HVAC contractor
  • Heating contractor
  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-21 - Rating: 5)

    Excellent, friendly, and efficient service! Technician Adam Crawford was super knowledgeable about how to optimize the system and very, very friendly as well. Rates are reasonable and their Comfort Club is well worth it.

  • Review 2 (2024-12-27 - Rating: 5)

    This was the second time William has been dispatched to my residence and I ALWAYS get great service and advice from him. Would request that he be sent out every time if possible. I hope Yellow Dot takes care of this guy. A great asset and resource for your company. Louis W

  • Review 3 (2024-10-11 - Rating: 5)

    Aaron called to say he was ahead of schedule and asked if he could stop by early. And you can see where he is on the emailed tracker. Impressive. Very polite and informative about heating check-up. 5 star rating all the way.

  • Review 4 (2024-11-21 - Rating: 5)

    William Taylor from Yellow Dot did a great job for its bi-annual maintenance task. He also suggested and turned the gas pressure lower given his experience, so that we can save some gas bill. He also gave us a list of recommendations, educated us what each means, in the same time we are not feeling being pushed to buy this and that. Great experience!

  • Review 5 (2024-08-30 - Rating: 5)

    Sean was a wonderful technician! He was very patient and answered all of our questions in great detail as well as explained everything he was going for the maintenance of our air conditioning . We would love to have him back for future maintenance calls. Highly recommend him.

  • Review 6 (2024-12-28 - Rating: 5)

    David with Yellow Dot Heating and Air. Provide great service, he was prompt, professional and sincere. He quickly replaced the parts on my hot water heater, but determined that another part would be needed. He even assisted in sourcing that part too. Great service and professionalism.

  • Review 7 (2024-12-24 - Rating: 5)

    Adam was fantastic. Took time to really make sure everything was operating correctly. Very thorough and checked everything. I’ve been using Yellow Dot for years and always happy.

  • Review 8 (2024-12-11 - Rating: 5)

    Nick was very thorough. He explained every part of the process, what was wrong my unit, and proceeded to fix my system. He helped me to understand my system and gave suggestions on how to get the most out of it. Its my second time meeting Nick and he clearly loves his work and is excellent with customer service. Thanks Nick!

  • Review 9 (2024-12-23 - Rating: 5)

    William Taylor is great. He is professional and knowledgeable, explains everything to me what were the problems, and gave me the solutions. I highly recommend him.

  • Review 10 (2024-08-21 - Rating: 5)

    Jonathan was very knowledgeable and quick in performing my service. He came on time and was mindful of keeping my home clean while working. Thank you for such a great service, highly recommend him!

  • Review 11 (2024-11-25 - Rating: 5)

    So far Ive had a great experience with Yellow Dot! It was super easy to schedule an appointment. They frequently sent me updates on my appointment and were very communicative. My service technician, Bruno, was able to diagnose and address my problem rather quickly. I would recommend them for your HVAC needs!

  • Review 12 (2024-12-08 - Rating: 5)

    Just wanted to give a little review for Jordan Jenkins. He helped me get my heat back running. After several different people couldn’t help me with this issue. Thank you, now my wife can get out from under her blankets & help me prepare for Christmas 🙌🤣

  • Review 13 (2024-12-23 - Rating: 5)

    He was on time and very professional. We are having an issue. He told me what it was and will have them call to schedule a time for a senior tech to come out. He was here for maintenance check. Im glad he didnt just say it running great. Very nice young man.

  • Review 14 (2024-12-26 - Rating: 5)

    From the start of my call to YellowDot with Angie, to both Aaron and Everett, the HVAC Technician and Comfort Advisor, I would highly recommend the friendly, professional and prompt service. Thank you!YellowDot had to come back to make sure the sensor they replaced was working and the tech Nicholas was just as professional and polite. Thanks again.

  • Review 15 (2024-12-30 - Rating: 5)

    Sean serviced our unit today and we were very pleased. He is knowledgeable, patient with his explanations and very polite. We will request Sean for future service calls

  • Review 16 (2024-12-18 - Rating: 5)

    Yellow Dot Heating and Air was absolutely amazing. Excellent customer service when scheduling my appointment. The technician Bruno, extremely polite, quickly diagnosed my issue, fixed it within minutes and was on his way. I highly recommend this company for any HVAC problems that you may incur.

  • Review 17 (2024-12-19 - Rating: 5)

    Everyone that we have dealt with at Yellow Dot has been honest, genuine, and professional from Nick, Jason, and Everett. I really appreciate their honesty and caring.We just need plywood replaced with sheet metal. Thank you Yellow Dot staff.

  • Review 18 (2024-12-30 - Rating: 5)

    Yellow Dot Technician Eric Fuentes was professional, nice and was a joy to talk to!! He was very knowledgeable about his job and shared his knowledge willingly. Awesome guy!!

  • Review 19 (2024-12-15 - Rating: 5)

    Excellent service, EVERY time we have needed assistance which has been 1-2x annually for the last 4 years. William Taylor especially has gone above and beyond his duty and exceeded our expectations for efficient and effective service. Thank you all for your care and hard work!!

  • Review 20 (2024-11-05 - Rating: 5)

    Adam Crawford is a great service technician. Plenty of good stories to tell. Great work

  • Review 21 (2024-12-02 - Rating: 5)

    Great experience with Yellow Dot. Was able to get an appt quickly. Technician Aaron was polite and professional. He was able to diagnose the issue in no time. The necessary part was on his truck and within an hour the HVAC was working properly.Based on this, I would recommend Yellow Dot.

  • Review 22 (2024-12-03 - Rating: 5)

    Aaron was awesome. Did a thorough job and explained everything. Gave us recommendations for improving our system and immediately followed up providing pricing. Hope we get him back for our Spring Service.

  • Review 23 (2024-12-23 - Rating: 5)

    I had my heat go out with the temperature in the 20s and company coming to stay for the holidays. Yellow Dot saved the day! They arrived within just a few hours after calling them and their technician, Jordan, was efficient, friendly and effective! THANK YOU YELLOW DOT!! We are nice and cozy once again!

  • Review 24 (2024-10-07 - Rating: 5)

    Mr Sean Jayne’s was very respectful and professional. He explained all the maintenance performed and advised me in the function of the HAVAC system.

  • Review 25 (2025-01-03 - Rating: 5)

    Jordan! thanks, brother, for doing a great job with my issues with my HVAC system. Happy New Year!!!!! I will ask for you by name if any other issues come to life thanks again for everything. Enjoy the new year.

  • Review 26 (2024-10-11 - Rating: 5)

    Good Service by Yellow Dot.Technician Aaron Haas presented well and was helpful in resolving the issue and answered all our questions.

  • Review 27 (2024-08-11 - Rating: 5)

    Aaron did a wonderful job putting in a new motor and selling me a maintenance package, giving me discounts and maintenance 2x a year.Jordan came to the house the next day and explained why the buttons will not be green all the time. Very thorough made me feel better and relaxed about the whole process.Because the receptionist could not explain it to me.Both of these young men are a great asset to this company. Keep up the great work!!

  • Review 28 (2024-10-07 - Rating: 5)

    Technician Adam was great when he did our system checkup. He found a few issues and wasnt pushy at all about our taking his advice. He was friendly and completed the work during the same appointment.Update: We just had great service from Jason Redman.

  • Review 29 (2024-09-20 - Rating: 5)

    Jonathan A came out to do our yearly maintenance and he was absolutely fantastic! He showed up on time, was extremely thorough checking both the unit inside and outside. He gave us invaluable insights about how we can extend the life of our unit and why my filter gets dirty so much quicker than we expected. Honestly I was a little annoyed that I it took 3-4 months to schedule an appointment and I wasn’t sure if I would continue as a member but Jonathan has definitely sold me! I just hope to request him for the next maintenance we have!

  • Review 30 (2024-11-23 - Rating: 5)

    Jordan was patient, very nice, and super quick. I was watching tv and had completely forgotten he was at my home he was so quiet. He explained exactly what was wrong, how he fixed it, put the heat back to our original settings, and was on his way.

  • Review 31 (2024-06-25 - Rating: 4)

    The service was fine. Our technician Said was polite, professional and quick. There were no issues with my system for the annual checkup, and he gave me the peace of mind that the A/C is running well. He was on time and needed no supervision in or around the house.My only complaint was scheduling, as it took two months to be seen. And there was a disconnect between the online scheduling availability vs. what the local company actually had to offer. However, I understand that this is the busy time of year, so Im the future Ill remember to schedule much earlier.

  • Review 32 (2024-10-28 - Rating: 5)

    Jose Magana and his partner were very professional, polite and time efficient. They had to remove an old leaking attic unit and install a new unit while requiring the need to take both apart first. I was amazed they did all that in about four hours. Thank you for a job well done!

  • Review 33 (2024-12-09 - Rating: 5)

    This morning the Yellow Dot team (Jose Magana & Adrian) began my new HVAC system install, and I couldnt be more impressed with the team. They were incredibly courteous and knowledgeable, making sure to answer all my questions and explain everything in detail. Their expertise was evident from the start.What really stood out was their efficiency. They worked quickly and diligently, ensuring the installation was completed in record time without compromising on quality. The teams professionalism and attention to detail were second to none.Moreover, they took great care in keeping the work area clean and tidy, showing respect for my home. Their friendly demeanor and positive attitude made the entire experience pleasant and stress-free.I highly recommend the Yellow Dot HVAC team (Jose Magana & Adrian) for their exceptional service, expertise, and commitment to customer satisfaction. They truly went above and beyond to deliver outstanding results.Thanks You, we appreciate your outstanding work!

  • Review 34 (2024-12-04 - Rating: 5)

    Aaron was prompt and courteous. He found the problem with my furnace and repaired it. He explained everything in detail. He is the best. I will request his service for any issues that come up in the future. Thanks to Aaron, you made my day!

  • Review 35 (2024-12-02 - Rating: 5)

    Aaron Haas from Yellow Dot HVAC was just here to perform winter maintenance on my heating and AC unit. He was right on time (and texted me to let me know he was on the way), performed the necessary checks to confirm that my heating unit was working correctly, and made some suggestions to improve the unit further (a filter unit and a surge protector, which I’ll implement at a later date). I appreciate Aaron’s friendly manner and capable service.

  • Review 36 (2024-10-18 - Rating: 5)

    Very knowledgeable and trustworthy. Presented us with different options and gave us the pros and cons to help us make decisions. We’ve been using Yellow Dot for 19 years and we are always very satisfied with the work.

  • Review 37 (2024-11-18 - Rating: 5)

    Ismael Cruz was extremely Professional and resolved our HVAC issue in 10min. He took the time to explain the issue and ensure everything was running correctly. Beyond appreciative of him. Give him a raise.

  • Review 38 (2024-11-18 - Rating: 5)

    Michael Pallares came out today to check on my heating. He was very nice and professional. He also changed my filters for me! I have been using Yellow Dot for a while and find them very reliable and honest.

  • Review 39 (2025-01-01 - Rating: 5)

    Alberto was great! He went through all the settings on my new thermostat and explained why it was getting different temps than my old thermostat. He adjusted some settings to make it more consistent. Again, Yellow Dot came through for me!

  • Review 40 (2025-01-03 - Rating: 5)

    Ismael Cruz was great. Super professional and kind. Answered all our questions and was very thorough!

  • Review 41 (2024-10-17 - Rating: 5)

    Had a great system maintenance visit. Technician Sean Joyner was meticulous and provided a full report after his visit. We have used Yellow Dot for our home system and for our rental properties in Cary for many years.

  • Review 42 (2024-12-12 - Rating: 5)

    We have been having a lot of issues with our HVAC for the past 8 months. Michael did a good job diagnosing the HVAC and figured out damper misalignment. Would definitely recommend him.

  • Review 43 (2025-01-01 - Rating: 5)

    Sean Joyner was very clean and made sure to check out all of our HVAC system, arrived on time and would definitely have him back. Thanks Sean!

  • Review 44 (2024-10-13 - Rating: 5)

    We had Sean Joyner come over and service our HVAC this time, he was very thorough and patient through out. Also helped us learn of things we need to be aware of and helped us with recommendations. Highly recommend him!

  • Review 45 (2024-11-05 - Rating: 5)

    Adam arrived on time, donned shoe covers, and explained everything, even showing us photographs. Thank you.

  • Review 46 (2024-10-10 - Rating: 5)

    David and Jacob did an excellent job removing and replacing ttwo water heaters in my crawlspace. They were professional. David answered all of my questions and addressed my concerns. Afterward he cleaned up and allowed me to examined their work. II highly recommend Yellow Dot Heating and Air Conditioning.

  • Review 47 (2024-10-16 - Rating: 5)

    Sean was great! Arrived early and went through both our systems in the appropriate amount of time to check all functions. Very courteous!

  • Review 48 (2024-08-05 - Rating: 5)

    I am a 35 week pregnant woman with a toddler at home. There were two male technicians that came for our service and let me tell you I had a FANTASTIC experience! They were both polite, respectful, and quick. I felt comfortable the entire time and would absolutely recommend Yellow Dot to others!

  • Review 49 (2024-07-30 - Rating: 5)

    Aaron came out to help us with our AC. He was on-time, friendly, and, most importantly, he was very knowledgeable and professional. He fixed the unit and it has been running great ever since. I highly recommend both Yellow Dot and Aaron for their excellent service.

  • Review 50 (2025-01-08 - Rating: 5)

    Sean did a great job explaining what he saw, the repairs, and any concerns. Great customer service, on time, and very professional.

  • Review 51 (2024-08-30 - Rating: 5)

    A/C died on a Friday morning before a holiday weekend (because of course it did!) Yellow Dot was able to get a technician to our house on the same day. The tech photo-documented and explained the repairs. Thankful that they had all of the parts to complete the repairs same day. Overall great service experience.

  • Review 52 (2024-08-15 - Rating: 5)

    David Ray is professional and very knowledgeable. He is polite and listens to customer concerns. He was patient with our situation and helped educate us on what steps we need to follow up on.

  • Review 53 (2024-11-12 - Rating: 5)

    Lee Ward, our HVAC Technician, did an excellent job in all respects. Showed up on time, was friendly, courteous, and communicated all aspects of what he was doing and why very clearly. Over all, great service. Jack Dunston, home owner.

  • Review 54 (2024-12-14 - Rating: 5)

    Always nervous about having service people in our house but Issac put my mind at ease right off the bat.He was on time and told us what he would do and how he would proceed. After showing him what the problem was he began to investigate.right away. He spent about 3 hours and cleared the problem and cleared a couple of items that were not causing a problem but that could in the future. He was very attentive, polite and informative and we felt very comfortable with him and we signed up for a service contact and will request Issac in the future.

  • Review 55 (2024-08-05 - Rating: 5)

    Sean Joyner performed AC service today and did a fantastic job. He cleaned the coils, added biocide tablets for the condensate lines, checked the refrigerant levels and verified that the unit was running at peak efficiency. He is a great technician, efficient, answered all my questions. I highly recommend him!

  • Review 56 (2025-01-08 - Rating: 5)

    Erik Martinez went above and beyond for our service call. he quickly and accurately assed the problem. Thanks again Erik!

  • Review 57 (2024-08-23 - Rating: 5)

    We have used Yellow Dot since moving into our new construction in 2020 and have no complaints! We had Sean Joyner for our check up yesterday and he was respectful, knowledgeable, and ready to help fix on the spot any issues that he found!!

  • Review 58 (2024-09-26 - Rating: 5)

    Very professional, on time as mentioned and within an hour my ev charger was installed and ready to use.

  • Review 59 (2024-10-18 - Rating: 5)

    Sean Joyner was a delightfully pleasant technician who came to do our seasonal check out our heating system. He was thorough and communicated his results well with us when done.

  • Review 60 (2024-08-10 - Rating: 5)

    Eric Fuentes was my technician today. Great customer service. Quick and efficient repair. Explained the cause of my issue and offered the supporting products and services that would prevent future issues. Great job Yellow Dot!

  • Review 61 (2024-10-30 - Rating: 5)

    Yellow Dot has been servicing our HVAC and furnace systems for over 10 years. They show up as scheduled, are professional and respectful, and the value for the services performed are better than most of the other HVAC companies in the area.

  • Review 62 (2024-10-01 - Rating: 5)

    Jaime Gonzalez-Guzman has done excellent job. He is very professional & very knowledgeable! Explains clearly so that everyone understands. Recommends Yellow Dot service for others!!!

  • Review 63 (2024-09-05 - Rating: 5)

    The HVAC Technician for Yellow dot, Sean Joyner, was outstanding when he came to conduct a scheduled air conditioning maintenance at my home. He was friendly and explained everything he was going to do for the routine maintenance visit. When he was finished, he provided a thorough, yet easy to understand, summary of the visit. Pleasantly pleased with Yellow dot and their technicians.

  • Review 64 (2024-12-12 - Rating: 5)

    Bruno Chavez was my technician and was very knowledgeable and friendly. Unfortunately his name wasn’t among the option when leaving a Yellow Dot review.

  • Review 65 (2024-09-10 - Rating: 5)

    David was absolutely amazing. He helped us understand what repairs were urgent versus what could wait, and offered many options as far as repairs from things we could do ourselves all the way to completely hassle-free repairs. Every experience we’ve had with yellow dot has been fantastic and David was no exception. We appreciate them so very much especially in these times when every dollar counts.

  • Review 66 (2024-08-29 - Rating: 5)

    Alberto Hernandez from Yellow Dot Inc. inspected my HVAC system and exceeded expectations. He was, prompt, took time to explain the fresh air intake system, damper motors, heat exchanger, etc. and outside cleaned and rinsed the AC coils, tested the coolant pressure, and the capacitor. He was professional, and I enjoyed working with him.

  • Review 67 (2024-11-04 - Rating: 5)

    Taylor surpassed our expectations. He was knowledgeable and spent the time to review the entire system and got us up and running in no time at all. Much appreciated!

  • Review 68 (2024-06-19 - Rating: 5)

    Electrical Technician, Troy Williams, of Yellow Dot, did an incredible job installing my Electric Vehicle charger in my garage today. He was on time, friendly, professional, informative, thorough, and everything was neat, clean, and working well when he left. He surveyed the project, asked for clarification prior to doing anything, provided an estimate of how long the work would take to complete, and ensured he drilled holes and installed everything exactly where I wanted it. He worked diligently and finished the work sooner than expected. He answered all my technical questions and ensured I was satisfied with everything. I would highly recommend Yellow Dot, and Electrician, Troy Williams.

  • Review 69 (2024-10-02 - Rating: 5)

    Excellent experience with a service call. Ian was prompt and extremely polite. He diagnosed the issue quickly, explained every aspect of it, and we were back up and running.

  • Review 70 (2024-08-14 - Rating: 5)

    We are very pleased with the service provided. Any issue that we come across, Yellow Dot has the knowledge and availability to address in a timely manner. They have gone above and beyond multiple times to make sure our heating and AC issues are resolved.

  • Review 71 (2024-10-02 - Rating: 5)

    Called in mid-morning and had a service technician, Ian Nunes, arrive about 3 hours later. We appreciate the quick response and level of service from Ian. He was polite and thorough, taking his time to answer any questions that we had.

  • Review 72 (2024-09-20 - Rating: 5)

    These guys always come through. Quick, professional, no BS. I called and Mike (I have his card here... Pallares) was here the next morning. No fuss, no muss. He got the system up and running then came back 2 days later to install a new blower motor.

  • Review 73 (2024-09-06 - Rating: 5)

    Alberto was wonderful. He explained things clearly and was able to answer my questions. He was also able to tell me what to expect with my bi-annual service contract.

  • Review 74 (2024-08-11 - Rating: 5)

    Albert was amazing. He was very professional and found out what the issue of my AC unit. I will definitely ask him if I had another problem . Also, Thank you for Jeff for coming.

  • Review 75 (2024-08-29 - Rating: 5)

    Justin was super honest and helpful thinking through the order of operations and associated costs with our attic and crawlspace projects. Our goals are focused on both energy savings as well as improved indoor air quality. He was knowledgeable in the changing practices over the past twenty years, as well as assessing the returns on our investments. Justin, thank you for your time and expertise!

  • Review 76 (2024-08-30 - Rating: 5)

    System was not cooling and shutting down on me, Nick came here, found pressure imbalance on outside unit, fixed everything and unit is running again. Nick was very courteous, and very knowledgeable, warm and personable.Thank you yellowdot for the quick response.

  • Review 77 (2024-12-03 - Rating: 5)

    Nick provided world class service. He was both professional and informative. I strongly recommend their services. Nick secured the assistance of Jim Hill his service manager. Jim came and resolved the issue beyond my expectations. Thank you for the world class service.

  • Review 78 (2024-08-08 - Rating: 5)

    Our HVAC technician did a amazing job diagnosing the issue, getting the parts, and getting them installed quickly. Aaron Haas is the Best technician weve ever had from yellow Dot .

  • Review 79 (2024-10-16 - Rating: 5)

    Yellow dot hvac was great, once again! Ian was extremely professional, knowledgeable, and had the problem resolved in a very reasonable amount of time. I would definitely recommend yellow dot for all of your hvac needs. Thanks Ian!

  • Review 80 (2024-07-25 - Rating: 5)

    Aaron Haas came out today. He serviced our upstairs unit and checked the full house system. After replacing a couple of parts, all seems to be working well again!He was very friendly, helpful & professional.

  • Review 81 (2024-09-17 - Rating: 5)

    I am very pleased with Jordans professionalism and attention to my HVAC inspection. He was prompt and thorough. No issues today so it was a very pleasant encounter.

  • Review 82 (2024-10-11 - Rating: 5)

    Have used Yellow Dot for HVAC maintenance For years, recently bought a new home and hired Yellow Dot for some plumbing and HVAC repair and all contractors were timely and thorough. Work was completed efficiently and passed all necessary inspections. I would recommend YD anytime!

  • Review 83 (2024-11-12 - Rating: 5)

    Michael arrived on time as scheduled. He was persistent to get to the bottom of the issue. Consulted with managers and kept at it. Found a switch turned off and had to re add the unit to the thermostat. Thanks Michael

  • Review 84 (2024-09-09 - Rating: 5)

    Adam did wonderful job at our house. He was very polite and easy to work with. He answered all my questions very well. Thank you Adam.

  • Review 85 (2024-09-03 - Rating: 5)

    Danny was knowledgeable on everything he was doing. He shared great details of the process and suggested few other options to keep home safe. I highly recommend Danny for any electrical needs that people may have.

  • Review 86 (2024-11-25 - Rating: 5)

    Yellow dot. Excellent service by Alberto Hernandez. He was knowledgeable, respectful and very kind. He knew quickly how to tackle the issue and provided valuable insight. Thank you Beto,

  • Review 87 (2024-07-30 - Rating: 5)

    Sean did an amazing job servicing the HVAC units. He was a good worker and attentive to all of my requests. He showed up in a timely manner as well. I highly recommend!

  • Review 88 (2024-10-18 - Rating: 5)

    Aaron Haas did an annual inspection of our generator today. He was on time and worked diligently to complete the inspection and maintenance required. Aaron was personable and he was able to answer all questions I had.

  • Review 89 (2024-09-16 - Rating: 5)

    Johnathan Akonnor was very professional and explained our warranty and how the yearly contract worked.

  • Review 90 (2024-05-16 - Rating: 5)

    Troy was wonderful! We signed up for Yellow Dots yearly subscription and Troy came in to do the electrical evaluation. He was quick, knowledgeable, and friendly. My wife and I bought our first home and knew there would be some quirks to uncover. Troy did a fantastic job at walking us through the potential recommended fixes and detailed how they would impact us in the short and long term. This is our second appointment with Yellow Dot and we are totally sold. Highly recommend this company!

  • Review 91 (2024-11-01 - Rating: 5)

    I was very pleased with Jordans service and attention to detail.The only issue was that we did not receive a heads up from the office on specifically when he would arrive.

  • Review 92 (2024-12-23 - Rating: 5)

    Adam did a great job. He was very thorough and he answered all of our questions.

  • Review 93 (2024-07-30 - Rating: 5)

    Justin did an excellent job. Once he figured out what was going on he gave us suggestions to remedy the situation. Unfortunately it’s not going to be a cheap fix but we don’t have a choice.

  • Review 94 (2024-10-31 - Rating: 5)

    Nick Orsatti was knowledgeable and promptly checked our unit and did a great job. Pointed out things we should be on the lookout for in the future too. Was prompt, courteous and efficient. Great Job!

  • Review 95 (2024-10-30 - Rating: 5)

    I love the text providing ETA of technician. Helps with planning. Ian was very polite, worked efficiently and communicated well.

  • Review 96 (2024-12-09 - Rating: 5)

    Adam Crawford was here for routine maintenance of our heating system. Everything checked out fine. Job well done.

  • Review 97 (2023-08-08 - Rating: 5)

    I was recommended yellow dot by a friend and was very happy to use them! David Ray was great and fixed my plumbing issue and installed a new kitchen faucet fixture and garbage disposal for me. I’m really happy with the work. Daniel Cowart was great as well and helped get everything connected to power when I needed an electric outlet set up.

  • Review 98 (2024-12-17 - Rating: 5)

    Jean Britowas kind, thorough, respectful, and attentive. He has been HVAC installed for many years so really knows his stuff. I highly recommend!

  • Review 99 (2024-07-15 - Rating: 5)

    Jonathan did a very thorough job on the semi annual maintenance and inspection on our home in Cary today. Jonathan arrived right at the beginning of our service window, which was appreciated. Despite the heat he took his time and really made sure everything was up to part with our units. He was also very friendly and courteous. Thanks, Jonathan!

  • Review 100 (2024-07-13 - Rating: 5)

    Our AC unit air blower started making loud noises. We called Yellow Dot and they dispatched a technician immediately- fixed/replaced the motor within 1hour. Aaron Haas was prompt, courteous and very knowledgeable about the issue. I’d recommend Aaron and Yellow Dot without reservation.

  • Review 101 (2024-11-11 - Rating: 5)

    We have always been satisfied with Yellow Dot. They maintain our unit every six months, and we have had no issues. Adam Crawford was just here replacing a small part and was extremely professional and courteous.

  • Review 102 (2024-12-04 - Rating: 5)

    Aaron was punctual, efficient, informative and knowledgeable. We appreciate his considerate demeanor and service!

  • Review 103 (2024-07-23 - Rating: 5)

    Said Zine service tech was excellent. He serviced our units and had some recommendations to help us going forward. We signed up for yellow dot to service our units twice a year for only $199. Thank you

  • Review 104 (2024-07-12 - Rating: 5)

    Chandler, who came out quickly after we discovered the water dripping, gave us several good options and really did his best to keep the cost down. Jose on the the install team is a beast, they powered through and got it installed in blistering heat in the attic. The communication was good, and Im very pleased with the overall service.

  • Review 105 (2024-08-16 - Rating: 5)

    (GM) Brian Frankson, (Service Technician) Ian Nunes, and (Dispatcher/CSR) Nubia Wooten are awesome. Brian and Nubia assisted me in scheduling, and Mr. Ian located an issue within 15 minutes or less after his arrival. Got my AC to start cooling my home again. Definitely need to replace my unit soon. The original company that installed the hvac system left us a mess for my home and countless others in my neighborhood. I will be scheduling with Yellow Dot to replace and relocate my unit. Thanks yellow Dot.

  • Review 106 (2024-09-16 - Rating: 5)

    Issac was very helpful and efficient!I have the same post referencing Issac as his last trip. He does a great and efficient job. Thank you. Add him to your list of repairmen.

  • Review 107 (2024-07-19 - Rating: 5)

    Yellow Dot pulled some strings to get us the part we needed to fix our AC the same day. Our tech was professional, kind, and courteous. After going without AC for a week, we finally have AC again. Thanks!

  • Review 108 (2024-08-28 - Rating: 5)

    Greatly appreciated the professionalism and service provided by Adam Crawford.He found some issues in our system and explained the fixes and improvements were quickly resolved.

  • Review 109 (2023-06-14 - Rating: 5)

    The guys showed up on time for a residential inspection on three units - no nonsense assessment with data to back up the recommendations. They found the sweet spot of value for me - outlined the options and provided recommendation. Both Bill and Amar did a great job. I’m enjoying a bit more time in the pool vs worrying about failing A /C units.

  • Review 110 (2024-07-18 - Rating: 5)

    Did a fantastic job! Communicated throughout the project, was very accommodating with a last minute scheduling issue and even helped my wife move some things back into place after the job while I was in an appointment.

  • Review 111 (2024-10-15 - Rating: 5)

    Ian was very thorough and really took his time getting to the bottom of the issue with my HVAC unit and he didn’t stop until he resolved it! Great work and much appreciated!

  • Review 112 (2024-07-17 - Rating: 5)

    Isaac did an excellent job! Very clear in his explanation and thorough in the work done. Will definitely call them whenever we have an issue!

  • Review 113 (2024-09-26 - Rating: 5)

    Adam Crawford with YellowDot did some hvac repairs at my home. He did a great job, was very friendly and helpful. highly recommend

  • Review 114 (2024-08-15 - Rating: 5)

    Very good service: Jonathan, the techniciananswered all my questions and was very thorough, courteous, polite.He did an amazing job cleaning the outside unit. I will ask for him again!

  • Review 115 (2024-10-18 - Rating: 5)

    Sean Joyner did a great job servicing our HVAC system. He was very thorough, assuring us that we are ready for the winter!

  • Review 116 (2024-11-21 - Rating: 5)

    Can’t say enough about Jonathan A. He explain all the findings & showed me the pictures before & after. He gave recommendations without pressure. He was pleasant to work with.

  • Review 117 (2024-11-05 - Rating: 5)

    Ian Nunes represents the very best tech you have. He is thoughtful, knowledgeable and goes beyond expectations to provide outstanding service. I would request him for all my service requirements if your company had a means to do so.

  • Review 118 (2024-08-31 - Rating: 5)

    Said Zine was my service technician. He was very respectful to me and my home. He serviced my HVAC unit and he also changed my filter that I had ordered upon request. All this was completed in a timely manner.Nick had to come back to fix a minor problem. Nick was overall awesome!!!

  • Review 119 (2024-10-01 - Rating: 5)

    Mr Chandler came out and offered several options to replace HVAC . He is very knowledgeable and answered many questions . decided to hire Yellow Dot as they gave great advice .

  • Review 120 (2024-08-05 - Rating: 5)

    Incredibly thorough inspection, did a great job explaining what he was doing and why. Flushed tankless hot w/h and gave a detailed explanation of inner workings of the unit. Great service!

  • Review 121 (2024-12-31 - Rating: 5)

    Always have provided quality work with the various services they provide. I feel they are dealing with me fairly. They stand by their work. Adam Crawford and David Ray are very professional and provide great feedback regarding what is going on with my HVAC and plumbing. Daniel Cowart provided great insight into my electrical status.

  • Review 122 (2024-07-30 - Rating: 5)

    Isaac Strother came and fixed our hvac unit. He was prompt, polite, knowledgeable and a pleasure to work with.Would be very happy to work with him again in the future should we need to!

  • Review 123 (2024-11-15 - Rating: 5)

    William was great. Very professional and thorough explained everything that he did. Great job yellowdot, Sean represented you all well.

  • Review 124 (2024-11-30 - Rating: 5)

    Adam was incredibly communicative, kind, and efficient. Highly recommend the Yellow Dot Team!

  • Review 125 (2024-07-29 - Rating: 5)

    Great Technicians, Amar & Aaron were very knowledgeable and friendly!!7/29 - Had an annual maintenance visit done by Sean. He was professional and very thorough with his service.

  • Review 126 (2024-08-02 - Rating: 5)

    Jonathan Akonnor was amazing! Very thorough and thoughtful as we had just had a horrible storm roll through. He checked and cleaned everything meticulously! With service like this, I am confident in my system continuing to perform well!

  • Review 127 (2024-10-21 - Rating: 5)

    Chandler was very punctual and friendly. Though the quote was not what I expected, I found the company was represented well by this person.

  • Review 128 (2024-10-31 - Rating: 5)

    Shawn did a great job. Helped me move boxes to get to the unit. He was informative but not pushy

  • Review 129 (2024-10-22 - Rating: 5)

    Said Sean Joyner from Yellow Dot was prompt and courteous! He was very thorough with my HVAC for the Winter inspection. Highly recommend his work!

  • Review 130 (2024-08-07 - Rating: 5)

    Said Zine did a great job installing a cleaning unit to our HVAC system! He was in and out like lightning! Super considerate and quick, really appreciate how easy everything was. 🙂

  • Review 131 (2024-10-22 - Rating: 5)

    Danny came out multiple times to trouble shoot my problem and was friendly and thorough. I’m so please with the service he provided!

  • Review 132 (2024-08-30 - Rating: 5)

    The technician Sean Joyner was very polite and explained what he was doing and the problem he found. He got answers to my questions and fixed the problem. Very neat, clean and respectful also!

  • Review 133 (2024-11-19 - Rating: 5)

    Adam came out today for our 6-month maintenance - he was professional and knowledgeable!

  • Review 134 (2024-08-02 - Rating: 5)

    Edgar and David did a great job this morning. They were prompt, polite, and very professional. They went above and beyond moving a full storage rack out of the way to do the job. They even put everything back when the job was finished . My wife was super impressed and very happy. Thanks guys!

  • Review 135 (2024-06-30 - Rating: 5)

    Excellent service provided by Ian at Yellow Dot. He was able to get us running with in an hour. We were happy with the service and delighted with the cost!

  • Review 136 (2025-01-06 - Rating: 5)

    Jason did a great job with the install of my new HVAC unit. He and his team were quick with the install and very thorough. He walked me through the use of my new thermostats and informed me about the Residio app for my iPhone. I highly recommend Yellow Dot services!

  • Review 137 (2024-11-07 - Rating: 5)

    As always Yellow Dot gave very professional service. The service rep Sean Joyner was professional, knowledgeable and he completed the inspection efficiently. He explained everything I needed to know. He was pleasant and very helpful.

  • Review 138 (2024-05-28 - Rating: 5)

    Had a great experience with Yellow Dot technician Aaron. Very nice and helpful young man. Was able to diagnose our difficult issue and get us back up and running. Much appreciated!

  • Review 139 (2024-12-11 - Rating: 5)

    Alberto Hernandez arrived on time and was efficient in his duties. He was VERY knowledgeable in explaining the function of the replacement part that my AC unit will need and how EPA changes next year will affect all HVAC installations/replacements. He was the only one of the three servicemen Ive asked who had a solution to the issue of my furnaces condensation unit freezing when the temp was 7°...install a heated collection box. Im very impressed with Albertos knowledge and ability to communicate it so clearly.

  • Review 140 (2024-09-16 - Rating: 5)

    We had a great experience with Yellow Dot. AC problem fixed quickly.

  • Review 141 (2024-11-15 - Rating: 5)

    I have used Yellow Dot for years and have never been disappointed! The technicians are always professional and helpful. I wont go to anyone else!Eric was amazing! He was very knowledgeable, courteous and answered all my questions.

  • Review 142 (2024-10-01 - Rating: 5)

    Isaac the maintenance guy was wonderful. He explained from start to finish the process and what to expect afterwards. great customer service

  • Review 143 (2024-07-25 - Rating: 5)

    Issac did an excellent job with my ac/heating unit and thermostat.He was polite, professional, knowledgeable, and prompt.

  • Review 144 (2024-07-30 - Rating: 5)

    Matt, Jose and the whole crew were A+. Price very competitive. Great workmanship. Would highly recommend.

  • Review 145 (2024-11-15 - Rating: 5)

    Lee ward did a great job and also shared additional insights during heater maintenance. Highly recommend.

  • Review 146 (2024-09-18 - Rating: 5)

    Jonathan was very professional! He answered all my questions in detail! Very clean worker! It was a pleasure to have him in my home!

  • Review 147 (2024-06-28 - Rating: 5)

    Erik Martinez from Yellow Dot was both professional and efficient. I worried that I wouldnt understand what was happening. He explained the process and asked if additional concerns. When he finished he again explained what was done and answered everything I asked with patience and knowledge. Based on this experience I would use Yellow Dot for additional services.

  • Review 148 (2023-12-04 - Rating: 5)

    My HVAC company came out to adjust my system for the best performance. Service was on time. Really enjoyed my conversations with Brandon Rayburn who touched on all parts of my system to get up to top performance. Highly recommend Yellow Dot Heating & Air Conditioning.New Entry: 12/04/2023Had my six month check with tech Said Zine and all was good.Very professional tech on time and very pleasant to talk to.

  • Review 149 (2024-08-02 - Rating: 5)

    Had technician Said Zine who was terrific. Highly recommend. He was thorough, professional, and knowledgeable. 5 out of 5!

  • Review 150 (2024-08-06 - Rating: 5)

    Said is very knowledgeable, patient, very articulate and easy to work with. I will prefer him in my next appointment.

  • Review 151 (2024-08-12 - Rating: 5)

    Sean Joyner was very professional and did a great job. I would recommend him to anyone looking for A/C service.

  • Review 152 (2024-12-27 - Rating: 5)

    Jordan did a great job w/ our inspection. Did everything quickly and was courteous. Thanks!

  • Review 153 (2024-08-13 - Rating: 5)

    Our AC unit stopped working and Aaron Haas was able to get it up and running in no time. He was friendly and professional and answered all my questions. Would definitely give him ⭐️ ⭐️ ⭐️ ⭐️ ⭐️!

  • Review 154 (2024-03-19 - Rating: 5)

    I wanted to commend Aaron H. who came out to perform a routine checkup on my HVAC systems. He was extremely polite, and thoroughly answered all of my questions. He spent several hours here checking my systems and Yellow Dots price was extremely fair (there is a special in March 2024 that they emailed me about). He even brought and used his own hose to clean our condenser (outdoor) units, even though I had a hose hooked up, right next to my units. He was free to use my hose but I suppose he didnt want to make any assumptions or risk damaging anything of ours.Aaron did identify a few potential issues with my systems. Unlike a tech I had at the house last year from a different company, Aaron did not immediately jump to recommending an entirely brand new system. My house is barely 4 years old at this point. There should be no need to entirely replace my system at that age. Aaron provided me with information that I can use to go do my own research instead of trying to push me into purchasing services that day.I was extremely pleased with Aaron and wanted to make sure I commend him. We have Yellow Dot coming back out today to look at a potential issue he identified in our vents, and can definitely recommend their services based on this visit.

  • Review 155 (2024-02-14 - Rating: 5)

    I am delighted to commend David Ray and his colleague Nick for his exceptional work installing a water heater in my home. Not only did they execute the installation flawlessly, but they also exceeded expectations by addressing all my questions and concerns with patience and expertise. David not only showcased technical proficiency but also a genuine commitment to customer satisfaction. His friendly demeanor and willingness to go beyond the job requirements made the experience both efficient and enjoyable. I wholeheartedly recommend David for any plumbing or installation needs. Thank you for the job well done.

  • Review 156 (2024-07-16 - Rating: 5)

    Sean was the best tech so far. He explained everything easy, gave us options and cleaned up after himself. We want him to be our regular guy 😊

  • Review 157 (2024-12-03 - Rating: 5)

    Jordan goes the extra mile to make sure he addresses all issues and potential issues. Very thorough and a true pro!

  • Review 158 (2024-08-30 - Rating: 5)

    Ian did the maintenance service on our HVAC system. Ian was great! We were very impressed with how thorough and careful he was in performing the service.

  • Review 159 (2024-12-27 - Rating: 5)

    David was on time. Very knowledgeable and polite. Very informative visit..

  • Review 160 (2024-05-06 - Rating: 5)

    Edgar Gonzalez was my technician who came out, and man, he is THE BEST TECH Ive ever had. This young man was well knowledgeable of everything plumbing, gave me great advice and went extra mile to make sure his services was up to my observation. He did an amazing job resolved my issue with water flow and I really appreciate his services.

  • Review 161 (2024-10-17 - Rating: 5)

    Adam and Yellow Dot communicated with us on arrival time very effectively. Adam was thorough in his examination of our HVAC systems, and left everything in clean working order. Well done.We appreciate his careful review of our systems, and his explanations about his recommendations.

  • Review 162 (2024-12-30 - Rating: 5)

    The tech, Sean Joyner, was fabulous. Knowledgeable, friendly yet professional. Highly recommend the company.

  • Review 163 (2024-08-16 - Rating: 5)

    Sean Joyner provided us with a great HVAC checkup. He was thorough, put everything back in place, and patiently explained the details of his findings.

  • Review 164 (2024-08-15 - Rating: 5)

    Jonathan Akonnor provided excellent service with very thorough work. Would love to have him come back for service visits in the future

  • Review 165 (2024-06-12 - Rating: 5)

    Adam was the technician that was assigned to my work order. He called ahead of time to let us know he was in the way, he was conversational and explained what was going on and why, and he was very professional while in our home. I would definitely recommend him for services in the future.

  • Review 166 (2024-08-06 - Rating: 5)

    Adam C was very thorough and meticulous in his tune up visit today. Hope to have him again for future HVAC services.

  • Review 167 (2024-10-04 - Rating: 5)

    I received great service, good explanation about the service provided, and definition about future service to come. David Ray explained the services that I received today and made recommendations regarding what I could do to improve my Toilet system. Great Job!

  • Review 168 (2024-05-11 - Rating: 5)

    Booked an A/C service call with Yellow Dot. Communication was very good before and leading up to the technician arriving. The technician was knowledgeable and had the problem diagnosed and resolved quickly, he was very knowledgeable and spent the time to answer my questions and explain the details of the system operation. Very good customer service from the initial phone call through the repair. Well done Yellow Dot staff.

  • Review 169 (2024-07-05 - Rating: 5)

    Jordan Jenkins did a great job installing the parts I needed. He was courteous and professional during the service call. It was a pleasure having Jordan represent you.

  • Review 170 (2024-12-05 - Rating: 5)

    Andrew was punctual and efficient! He was pleasant to work with and mindful.

  • Review 171 (2024-12-30 - Rating: 5)

    William Taylor from Yellow Dot was great. William explained everything in precise detail and extremely polite and professional.

  • Review 172 (2024-10-10 - Rating: 5)

    Jose Magana did a very professional job. They arrived on time, installed my new unit, and explained everything. I have been a customer for more than ten years and it’s due to the quality technicians and professional service I always receive.

  • Review 173 (2024-06-10 - Rating: 5)

    Technician Jaime Gonzalez came the other day to evaluate the problem. He found it right away and scheduled a follow up. He came back today to fix the problem, He was very efficient and didn’t disturb anything, and was very neat and respectful! He also answered all my questions! Thank you Yellow Dot for having such experienced technician!I would recommend Yellow Dot to anyone who needs HVAC done.

  • Review 174 (2024-07-22 - Rating: 5)

    We’ve had Troy at her house several times for different electrical issues. He is reliable, courteous, respectful, and he knows what he’s doing! He is very informative with suggested changes and updates and fixes. I would highly recommend. We’ve been using Yellow Dot for many years for air-conditioning replacement, maintenance heating and cooling and electrical work.. A+

  • Review 175 (2023-06-16 - Rating: 5)

    We had Troy come to our house to install Tesla charger. The scheduling was smooth and he was professional, punctual and got the job done in a short period of time with high quality. We would definitely use Troy again for future projects.

  • Review 176 (2024-04-17 - Rating: 5)

    Adam was timely, competent and professional. He did a thorough inspection and explained the results clearly. He also answered all of my questions in a manner that was easy to understand. Overall, his service was excellent.

  • Review 177 (2024-06-24 - Rating: 5)

    The two technicians were on time. They put tarps down to protect my floor. They removed and repaced the entire HVAC system very quickly. They were very polite and professional. They are a great asset to Yellow Dot. I would recommend you to friends.

  • Review 178 (2024-12-24 - Rating: 5)

    Aaron Haas was outstanding! Polite, thorough, and informative! Great job

  • Review 179 (2024-06-13 - Rating: 5)

    Positive experience with Yellow Dot. Technicians very knowledgeable and respectful. Had new unit installed in 1/2 a day. Would highly recommend for fast, efficient service!

  • Review 180 (2024-12-02 - Rating: 5)

    Adam Crawford was very polite, curious and took pride in his work. He seem to really care about our dog Cody. I am a retired firefighter, I told him about a concern on the downstairs heating system. He thoroughly checked it, showed me what he checked and I deal that he went above and beyond his normal duties.

  • Review 181 (2024-07-26 - Rating: 5)

    Jonathan did a great job on maintenance and was very precise on suggested next steps. He was very respectable and highly recommend his service.

  • Review 182 (2024-12-27 - Rating: 5)

    Adam Crawford did a very good job inspecting our heating system.

  • Review 183 (2024-07-05 - Rating: 5)

    A/C went out on night of July 4th, Yellow Dot had somebody out the next morning. Aaron Haas showed up promptly on-time, was courteous and professional, had our A/C back up and running in 30 minutes. 5-star service all around.

  • Review 184 (2024-06-20 - Rating: 5)

    Very prompt response to our issue.Aaron Haas - the technician - was thorough and took his time to explain everything to us.We were very pleased with his help and professionalism.

  • Review 185 (2024-07-11 - Rating: 5)

    Adam Crawford did a thorough job checking out the systems. He identified a major problem with one of the systems and called the office from my house to set up an appointment. This saved a lot of steps and time for me to do so. On top of evaluating the AC operation, Adam cleaned the two AC units very well; he took the covers off, cleaned the fans, vacuumed the floor, washed and rinsed the cages. Adam answered my questions with patience, he worked as long as needed. I’m very impressed by his professionalism. Thank you, Adam.

  • Review 186 (2024-04-06 - Rating: 5)

    Ian was a great technician! He was very friendly and professional from the start to the end of the visit. He explained everything so clearly and I loved the pictures and videos to help me to understand the problem. I highly recommend!

  • Review 187 (2024-09-19 - Rating: 5)

    Jaime was very friendly and thoroughly explained what the issue was, corrected it, and offered to help put things that had to be moved for access to the attic back in place.

  • Review 188 (2024-09-17 - Rating: 5)

    Adam was absolutely fantastic!! He is very thorough and explained every step of what he did and why.

  • Review 189 (2024-06-25 - Rating: 5)

    Ian Nunes did a great job fixing our HVAC issue. We have been struggling with this particular AC unit since a couple of years now, it breaks every 6 months. This time around Ian made sure he found all the leaks and document his work properly. He did a fantastic job not only fixing it but thoroughly verify the fix. Super professional service by Ian!

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