Bolton Construction & Service, LLC

Located in Raleigh, North Carolina

Address: 1623 Old Louisburg Rd, Raleigh, NC 27604, United States

Phone: +1 919-861-1500

Rating: 4.8

Services

Online estimates
On-site services
Repair services
Appointment required
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-20 - Rating: 5)
Ive been using Boltons for years. Theyve replaced both my HVAC units over the years. This visit by them was to perform my annual heating system checkup. I was given a time window of when I could expect them. The fellow called when he was about 20 minutes away, which I like. Two fellows showed up, introduced themselves and I showed them where my 2 heating units were. They went about their business, checking and testing things out. They turned off the lights when they were finished in an area, which I liked. I usually have to go and turn them off after workers have left. When they finished, they filled me in on how everything was, did their paperwork, had me sign and were gone. They were very friendly, socialable guys. A very good experience, as usual.

Review 2 (2024-12-21 - Rating: 5)
Bolton is my go-to for all hvac, plumbing, and electrical. I’ve been a maintenance customer for decades. They are fantastic what they do, friendly, professional, and really responsive.

Review 3 (2024-08-13 - Rating: 5)
Anthony Mimms-Ramsey provided excellent, professional plumbing service in our home. He was friendly and answered all questions. The work area was left extremely clean. Highly recommend Anthony!

Review 4 (2024-06-25 - Rating: 5)
My air conditioner stopped working so I called Bolton Service center. I did not expect to schedule it on the same day but Kelly, the coordinator, scheduled me right away thankfully. When Marcos arrived, he fixed the issue in one hour. The service was quick and Marcos explained well enough for me to understand about the issue and price. Thanks, Bolton Service!

Review 5 (2024-07-30 - Rating: 5)
Bolton Construction & Service provided professional and outstanding service from start to finish. Their team was responsive, skilled, and completed the job on time with high-quality workmanship. The customer service was exceptional, and the overall experience was seamless. Highly recommend!

Review 6 (2024-08-13 - Rating: 5)
Eric and Brian are true professionals. We had a fantastic experience working with them. Thanks Bolton construction for your help fixing a steam shower!

Review 7 (2024-09-12 - Rating: 5)
Absolutely wonderful service technician! Work was assessed and completed quickly. We will definitely be calling Bolton again!

Review 8 (2024-11-14 - Rating: 5)
We have been satisfied Bolton customers for years. We just renewed our HVAC maintenance contract which includes the routine maintenance check. Marlon was our technician today. It can be somewhat tricky performing maintenance on a condo within a condo building but Marlon was professional, polite and personable.

Review 9 (2024-11-14 - Rating: 5)
Drew from Bolton Plumbing was EXCELLENT. Very friendly,Knowledgeable and helpful with hints about maintaining our Badger in-Sinkerator garbage disposal.Cecilia Upchurch

Review 10 (2024-04-26 - Rating: 5)
Chris Davis and his partner are awesome! Always Funny, personable and down to earth! They do great work in the Process!! Ive had them out to my property many times to do work! They Also, do great plumbing work also at Bolton! Done that too!! Cant go wrong with this company! This is how you stay in Business, they care for their customer!! Give Chris Davis a Raise $$$$ he is worth it !!

Review 11 (2024-06-10 - Rating: 5)
Anthony was very thorough alerting me to potential problems that would have resulted in another visit in the near future. He was neat, though, and very respectful. Bolton has always responded timely to my needs.

Review 12 (2024-11-14 - Rating: 5)
Excellent experience with Marcos and his apprentice. Arrived on time and efficient, courteous service! We highly recommend using Bolton for HVAC service. Overall, a great experience.

Review 13 (2024-02-01 - Rating: 5)
I have been a Bolton customer for over 30 years, and I have never been disappointed. All staff members are knowledgeable and customer focused. All of my heating, air, plumbing, and electrical needs are quickly addressed. They are honest, caring, and will stick with a problem until completely solved. Bolton is the kind of company that all home owners hope to find when they need help.

Review 14 (2024-12-26 - Rating: 5)
As always, the employees at Bolton, as always, were hardworking, communicative, and friendly. Highly recommend them!

Review 15 (2024-09-05 - Rating: 5)
Anthony is always very helpful and got our new sink set up quickly and efficiently, we love it!

Review 16 (2023-02-15 - Rating: 5)
Wonderful service. Above and beyond communication and customer service. Other electricians quoted me multiple thousands of dollars and used intimidation tactics. Their work was literally 85% cheaper than what I was quoted by others. 85%!!!!!!Always get a second quote. I have used Bolton at my business and at my home and I have never been happier.Specifically, let me shout out Larry who helped me with the contract and controlling costs. Then Chris and John show up and get the work done, not wasting anytime and being very helpful throughout. They were friendly even nice to my barking chihuahua mix crazy dog and professional. I had my own Smoke Detectors they helped to install. They were thorough but not trying to charge me more, just literally being helpful as they walked through my home inspection (as I asked) to address concerns. They were flexible and gave me ideas to save money. What I was told is that they are not commission or hourly, but salary and so they do not have an incentive to charge me more.I told them my priority was safety and then costs. They double checked some outlets in case previous work was not to code and I feel good about the safety of my home. (of course if that changes, I will let you know!)Will Bolton is in my Rotary Club and I cannot recommend Bolton Construction and Service any higher. Really good group.

Review 17 (2024-04-02 - Rating: 5)
Eric very good customer relations with us. First of all, he fixed our problem, and second, he was very professional. You are fortunate to have him as one of your employees. Pleasure meeting him.

Review 18 (2023-02-16 - Rating: 5)
All the individuals from Bolton services I interacted with over the phone and in person provided exceptional friendly Customer Service. Larry provided a prompt and reasonable estimate of the work on Friday and was pleased to have the work schedule for the following Monday.I was very happy with the work done and completed by Chris and John. Kelly was very prompt to respond and send the information I requested the inspection report and the invoice. Overall very pleased with my experience working with Bolton.

Review 19 (2024-12-22 - Rating: 5)
David is an extremely knowledgeable, professional, and efficient plumber. He has helped with two new toilet installs, an outside spigot, and several other things. When I use Bolton, I always ask for David. Very happy with the service!

Review 20 (2024-11-14 - Rating: 5)
Eric and Kenny were great! On time, professional, and they did great work in assessing what caused us an extreme water bill and then repairing our sinks and toilets.They also helped us understand how we can complete some home projects we are considering for our stove and outdoor grill.Give Bolton a call if you ever have plumbing needs!

Review 21 (2019-07-03 - Rating: 5)
So impressed and happy with my service from Bolton today! The scheduler was very courteous and I was able to get a same day appointment. My service provider, Eric, called to verify 20 minutes before he arrived. Eric was able to not only fix the problem that I had requested service for quickly and efficiently, he also discovered the reason for two other issues we have been having. So relieved that they are both something that can be fixed! Eric is very professional and knowledgeable about plumbing and HVAC, and was so considerate to always wear shoe covers in the house.

Review 22 (2021-08-05 - Rating: 5)
Mother received notification from the city that there may be a possible issue thats causing a slow leak for her water meter. Reached out to Bolton Service that evening and by the next morning, we had a technician, Billy Soares, at our home to assess the concern. Billy was more than professional. He was polite. He was courteous and when reviewing the cause of the leak and the price to repair the issue, he transparent and explained everything fully. Moreover, Billy was quick in resolving the issue! I would highly recommend Bolton Services for any plumbing concerns that you may have with your home.

Review 23 (2024-03-25 - Rating: 5)
Marcos, a Bolton Construction engineer, gave a professional, confident, knowledgeable, and patient service. I would recommend this company and individual to take care of your air and heating needs!!

Review 24 (2021-09-20 - Rating: 5)
I called Bolton to replace our old, leaking water heater--they quickly scheduled our appointment that morning. Billy S. was punctual, knowledgeable and courteous--super nice guy. He explained our options with no pressure toward a particular heater. I would highly recommend Billy and Bolton if youre looking for a new water heater!

Review 25 (2024-03-01 - Rating: 5)
Eric and his partner were thorough, friendly and fast. They solved the problem and I had strong water pressure and hot water in no time. Highly recommend!

Review 26 (2023-08-21 - Rating: 5)
Jennifer was polite, professional, and explained everything that was done. She is an incredible asset to your company and I was thankful that we had hired Bolton to do the job when she was finished.

Review 27 (2022-03-01 - Rating: 5)
Frank and Kenny did a wonderful job on our master bathroom installation. We hired them to install a new shower head in our existing shower. The job required removing some existing drywall, running new pex piping, and installing hardware through the existing shower tile. They did a great job with minimal disruption to the existing walls and shower. They also were able to do the entire project in a single day and for half the price I was quoted by other service providers. Highly recommend!Brian was also wonderful in responding to my questions prior to hiring Bolton.

Review 28 (2018-09-19 - Rating: 5)
Bolton services came to help me solve a water main leakage problem and I was very impressed with their professionalism and expertise. Brian was very patient in answering all my questions and showing me exactly how things worked and what was going on so there would be no surprises. The office staff is always courteous and prompt and you can tell this is a top-notch company in every respect. Highly recommended!

Review 29 (2023-08-14 - Rating: 5)
Aaron was awesome! Came through and fixed all issues in a super timely manner. Highly recommend anyone who needs hvac service to Bolton because they’re understanding and awesome!

Review 30 (2021-04-01 - Rating: 4)
I was having my AC units serviced, Aaron and his assistant did a great job. Aaron spotted a problem with my humidifier and a component which was on its last legs. It would save me money by replacing the part now and avoiding another service call fee. Aaron was very knowledgeable and friendly. Would definitely recommend Bolton and Aaron.

Review 31 (2020-05-26 - Rating: 5)
We have used Bolton to help with our indoor plumbing and have enjoyed their high quality of work. So, of course, when it came to an outdoor spigot, we knew we could count on them. Eric G. did a great job of wearing a mask and social distancing at all times, while also discussing our issue, answering questions with great knowledge, and making sure we were satisfied with his service. Thank you, Eric, for coming through for us in these tough times. We hope our masks helped make you feel comfortable as well, and we hope you stay safe and healthy for many years to come!

Review 32 (2019-01-11 - Rating: 5)
Curtis was very timely for the appointment. He was professional, friendly, and communicated everything he did. Bolton Service also was punctual in setting up the maintenance appointment and ensuring it took place. Very happy with Bolton Service and Curtis. I recommend them for home hvac

Review 33 (2015-09-09 - Rating: 5)
I just had a brand new A/C unit installed at my house and I was so happy with the overall experience that I wanted to write a positive review to thank Boltons Company for going above and beyond! In the heat of the summer my A/C unit broke completely and this company quickly came out to my house, helped me pick the best unit for my needs and installed a much better, more efficient unit, and stayed all day to get the job done. I was so impressed and happy with the service, unit and work ethic that I wanted others to know about my experience. I think there are very few companies in Raleigh with this level of service. I also use them for my plumbing and electrical needs because I trust their service and prices, and they are always quick to respond. I highly recommend Boltons Service Co.

Review 34 (2024-11-14 - Rating: 5)
Reese is great! He knows his way around boilers (not many companies do). Professional, courteous and very knowledgable. I highly recommend Bolton.

Review 35 (2018-11-28 - Rating: 5)
For about 10 years I have had a service contract with Bolton Construction Service. One of my cooling units is 13 years old and the other is 22 years old. The heating units are also over 10 years old and with their annual service all 4 units continue to operate as new. Their technicians are well trained and courteous and will not try to sell something you dont need. About 5 years ago I had an emergency plumbing problem on a hot summer weekend and their technician was here within an hour after I called and fixed the problem. Providing great service at a reasonable price has kept them in business 93 years.

Review 36 (2020-01-24 - Rating: 5)
I have a service contract with Bolton. I would like to take this opportunity to commend Curtis for the excellent service that he provided me during the service visit. He took time to diagnose the problem with the heater and explained exactly what was wrong. His professionalism and commitment to providing a high level of customer satisfaction is to be acknowledged.I have had the opportunity to work with other technicians from Bolton and they have all been very professional and knowledgeable.Anil MenonApex, NC

Review 37 (2019-02-01 - Rating: 5)
Curtis with Bolton was on time and did a thorough check of our home HVAC, 2 units, found three pieces that required replacement and explained what he did. He was very friendly and pleasant. I told him to tell Bolton that we will gladly welcome him back.We have been with Bolton slmalm 25 years. They have handled plumbing and HVAC work. We have recommended them to several people, some of whom are using them.

Review 38 (2019-09-27 - Rating: 5)
Reese did excellent service on both our boiler and A/C this week. He was very thorough and found issues that needed to be addressed on both, that our previous service company had missed...he spent extra time with me, showing me how to properly drain the boiler, and understanding why it needed to be done in order to best maintain the unit. I would highly recommend Reese if you ever need service on your boiler or A/C unit..he is very knowledgable and professional! Bolton and Reese is who we will be using from now on! Many thanks!

Review 39 (2021-04-03 - Rating: 5)
I hired Bolton Service to service my home HVAC systems. Aaron S. performed the service, along with an apprentice. The entire service call was performed professionally and on-time. Aaron knowledgably answered all my questions, and he offered reasonable maintenance suggestions. Overall, the experience left me favorably impressed.

Review 40 (2018-07-18 - Rating: 5)
Bolton service was able to schedule a same-day appointment for repairing my air conditioner and furnace. Curtis was very nice and happy to explain the issues with my air conditioning unit. He was thorough and very nice.

Review 41 (2019-04-20 - Rating: 5)
As part of our maintenance contract with Bolton Services Curtis Snipes came out for our air conditioner inspection. He called before his arrival, was on time and introduced himself with a smile-that by the way he had on all day. After maintenance he noticed that instead of cooling the unit was putting out heat. The problem turned out to be the control box, that had to be replaced and some faulty wiring to the control box that had to be replaced. All told Curtis was here for about 7 hours. I think Bolton Services should be properly proud of having an employee like Curtis that stays with the job until it is done right, keeps the customer informed and cheerfully represents the company.

Review 42 (2018-09-14 - Rating: 5)
I have a HVAC service agreement with Bolton. Curtis came out with his very pleasant disposition on a very hot day. He explained what he was doing every step of the way. He answered every question and was very informative. He even cleared some weeds that was behind the unit and got rid of a snake. Now thats some kind of service! He informed me that my capacitors were not doing what theyre supposed to do at the rate theyre supposed to do it. He explained exactly what all that meant. I got new ones. I didnt feel any pressure to purchase. I knew they were the original ones for the unit. All and all, I had a very good experience with this company and their representatives.

Review 43 (2017-05-09 - Rating: 5)
Great Experience! Billy came out on the service call, showed up early and we discussed options for a major repair to restore water service to my home. After discussing options, he was prepared to get to work, keeping me informed along the way. He fixed the problem quickly, and let me know what options I should consider moving forward related to the fix. All around, great experience. I recommend them highly. Very pleased.

Review 44 (2020-08-20 - Rating: 5)
This company was referred to me by a condo supervisor and I would now highly recommend Bolton Services for any HVAC issues. Polite on the phone, punctual for appointment, communicated clearly about what needed to be done and how much it would cost, then fixed the problem. Tech was very knowledgeable and professional.

Review 45 (2012-09-30 - Rating: 5)
My experience with Bolton was EXCEPTIONAL.We had another company come first (which we had seen advertising recently on TV) to help with our rather simple electrical repair request. The other company was a total rip-off with the diagnostic and repair quote (giving a crazy high quote for repair before they even knew what was wrong!). So then we called Bolton as they have been a well known Raleigh company for years. Tim the Bolton electrician was thorough, polite and professional. We felt taken care of by Bolton (unlike taken advantage of by the other company) and will always call on them first for assistance in the future.

Review 46 (2017-04-11 - Rating: 5)
My experience with Bolton service techs Billy S & Brian W was simply excellent. Billy & Brian did a great job; they were courteous, respectful and efficient. They were the ideal workers. I hope that Bolton sends me Billy S & Brian W whenever I have a plumbing job.

Review 47 (2023-08-21 - Rating: 5)
Good service and polite service technicians. I especially liked that they sent a female technician to repair my HVAC. Equal opportunity for qualified women is important, and she did an excellent job.

Review 48 (2021-06-25 - Rating: 5)
Bolton has been an outstanding company to work with. Always a positive experience from the phone call to schedule the appiontment all the way through to completion of service. They are quick to respond when we have a problem and and get us back up and running quickly.

Review 49 (2024-10-07 - Rating: 5)
Marcos and Kelly were fabulous today Thank for their immediate attention to our problem along with a solution

Review 50 (2020-07-11 - Rating: 5)
We had to call Bolton as one of their competitors didnt want to come to our facility because of COVID concerns. Frank came out and quickly figure out the issue and had our problem fixed right away. Will be using them again for our plumbing needs

Review 51 (2021-08-05 - Rating: 5)
We have been with Bolton Service going on 26 years, and some Technicians are good and some are just ok, but Bill S. is GREAT ,AND NOW I HAVE FOUND A SECOND ONE THAT HAS BEEN TO MY HOUSE ON THE LAST TWO VISITS Aaron S. he always goes beyond what any other Technician has ever done in the past. Aaron S.always explains things and the other day while working on the Outside AC unit he smelled Gas and I had to call DOMINION ENERGY to get a Technician out to fix the Leak, then Aaron found where the contacts on the relay was not making sound connection and was able to find a problem and fix it before it broke and would have caused more money and headaches.I would like to have AARON S as my PM Technician from here on. AARON has a great work ethic and it seems like that is becoming more rare today.

Review 52 (2019-03-07 - Rating: 5)
Curtis Snipes is a great professional. He came to my home and was very friendly with my family and animals. He did a great job and I hope we see him again. Just for maintenance hopefully. We have a very old furnace.

Review 53 (2022-10-06 - Rating: 5)
Bolton was easy to schedule and on time. Rhe plumber who came out, Devlin, explained everything he did, answered all our questions, and did great work.

Review 54 (2019-11-11 - Rating: 5)
Ive been a customer for decades, the company has certainly has had it ups and downs, I believe they are headed back up if they keep service representatives like Curtis. I feel like I actually learned something and got an excellent maintenance call as well. Curtis answered all my questions and helped me understand what to look for with future calls.A company is only as good as their service folks so hopefully they will realize that and keep good folks on board.

Review 55 (2017-10-19 - Rating: 5)
Camden did a fantastic job working on our Ecobee thermostat yesterday! It has never been so precise and easy to use. I hope you continue to pay and treat Camden well. He deserves it, and he is an excellent ambassador for your company!!!

Review 56 (2019-05-30 - Rating: 5)
Curtis Snipes is a terrific technician for both AC and furnace service. Last summer he really saved us when he came to replace a pump on our ac when we were at the beach and we had a house-sitter. Our sitter had a tight schedule but Curtis was really flexible and found a time when both could meet up and get it done before we returned. And now today, a summer later, he saved us from record high temperatures and no AC again by slotting us in as soon as he had a cancellation a full 6 hours earlier than we expected anyone to be available, and then by quickly and expertly diagnosing our problem as two blown 25 amp fuses and one bad capacitor in our 1987 Trane. It was fixed and cooling in less than half and hour after he arrived. He always calls before coming and is so polite. Best of all, he really knows his stuff and has the right parts stocked in his truck. And if you do diy like I do and want to really know what is wrong with anything hvac that isnt working,, he is willing to show you and explain just what he is doing Thank you Curtis!

Review 57 (2019-03-28 - Rating: 5)
I had a gas leak on Saturday and there was a guy who responded to SECU RE promptly. Well, I came home Monday 3/18/19 to no heat. I called SECU RE, but after not hearing from anyone, I contacted Bolton myself. I was given 3 different times that someone contacted me. The first two times were before I called to SECU RE about the problem. Next, I was told a time and that they left me a voicemail. I hate being lied to especially since I have kids and theyre home without heat. Nevertheless, nobody ever showed up or called. I give my hats off to the person who showed up and performed on Saturday, but tonight my children and I are still suffering without heat.3/20/19..... If it wasnt for Mr. Curtis, the guy I mentioned above, with the help of Thomas, my original star would have stayed a one star. I didnt know the review was based off the worker and that the answering service is a contractor. If, I was you Bolton, I would change the answering service company.3/27/19 I want to thank Jeffrey, Thomas, and the other guy that came out last week and installed me a new HVAC system. Today the inspectors came and everything passed. I want to thank you guys for coming out and handling the issue I have been dealing with since I moved into this unit.

Review 58 (2018-03-08 - Rating: 5)
When you have water pouring into your basement that wont stop when you cut off the main water valve, you need professionals and you need them fast! Billy Soames and Eric Grimes crawled underneath my very wet house, determined the source of the leak (which is not so easily done in a plumbed and re-plumbed 1890 home) and dug and dug in the pouring rain. I almost cried with relief when they were able to completely repair the broken pipe without having to dig a huge trench from the house to the main water line. Kudos to the office staff, Valerie and Amy, who managed to get them out for this emergency and are always understanding and ready to help. A great company and wonderful people.

Review 59 (2021-10-27 - Rating: 5)
Bolton has always been extremely helpful, very punctual and has the highest standards of professionalism and expertise. Highly recommend them as the maintenance professionals you can really trust.

Review 60 (2018-01-09 - Rating: 5)
Brian came to my flooded basement around 10 pm on our last below freezing Friday night. He checked everything thoroughly and figured out how to diagnose the source of the problem creatively. (There were no burst pipes.) Brians attention to detail and diagnosis allowed me to peacefully turn back on my downstairs heat for the night. When he finished the job on Saturday morning, I knew I had a star for a plumber!I love the new (old) Bolton!

Review 61 (2023-11-30 - Rating: 5)
Devin Walker did a great job fixing some plumbing issues at my house. A true professional with skills and know how.

Review 62 (2017-08-09 - Rating: 5)
Awesome job! They were very professional and informative. I purchased an electric water heater and they put it in. They even cleaned up and came prepared to take the old one away. They have always been courteous when I call them and discuss my needs.

Review 63 (2017-04-12 - Rating: 5)
They were extremely professional. Very willing to show us how everything works. Some of our outlets were not working after they were there (actually unrelated to their project) and they came back to make sure everything was working correctly. They made sure we had no questions. They cleaned up everywhere they worked. I would definitely use them again.

Review 64 (2015-06-10 - Rating: 5)
For 30 years Bolton has been my plumbing and HVAC service. They do the job right the first time and they always come promptly. I love my gas, instant hot water.

Review 65 (2022-10-10 - Rating: 5)
Bolton installed a gas line at our home and were very professional and performed high quality work. I will definitely call Bolton again.

Review 66 (2018-10-02 - Rating: 5)
Camden was on time, personable & professional. I feel as though he did the best inspection of my AC system that has been done in a while. I will request that he perform any inspections or system services in the future.

Review 67 (2018-11-24 - Rating: 5)
Bill is a totally professional person who knows everything about furnaces and always answers any questions I have. I count on him and Bolton to keep my furnaces working. Excellent work.

Review 68 (2024-08-02 - Rating: 5)
Excellent service. Many thanks to my technician Mohamed

Review 69 (2017-04-11 - Rating: 5)
A J was the most knowledgeable service personI have dealt with concerning my air conditioning unit. He pays attentionto the smallest of details and efficiently corrects any problems with thegreatest of courtesy. He is a real asset to your company.

Review 70 (2023-11-04 - Rating: 4)
Ben and Tyler did a great electrical job. I am a pleased Bolton Customer.

Review 71 (2015-08-29 - Rating: 5)
When my new AC broke just a month or so after its install they came out the same day even though it was 9:30 at night before they arrived. I will be using them for all my HVAC needs from here on out. What a great company

Review 72 (2023-12-15 - Rating: 5)
Marcos and Mohammed did what looks to be a good job of installing our range hood. They worked hard and they worked solid.

Review 73 (2018-04-24 - Rating: 5)
Have used Bolton for replacing a water heater (7 years ago) and other plumbing work. Prompt, professional, plumbing service, that listens to your specs (asked them to install a 2nd sacrificial anode to prolong the water heater life, they used the water heater brand and model that I wanted, and followed my choice of plumbing material for other work).

Review 74 (2024-02-07 - Rating: 5)
Eric and Kenny were great - explained everything to me and kept the area clean! I was very pleased!

Review 75 (2023-08-24 - Rating: 5)
Jennifer was very professional and friendly. She was on time and did a great job repairing our AC unit.

Review 76 (2020-05-08 - Rating: 5)
On time with a prior call, wearing a mask per covid-19 guidelines, thorough service and left everything as he found it. I feel confident with Bolton Service. Thanks to Aaron.

Review 77 (2018-05-15 - Rating: 5)
Billie arrived when promised. He quickly diagnosed the problem and provided clear explanations. He was courteous, well informed, and willing and able to answer all questions. We will request him by name as need arises.

Review 78 (2024-08-06 - Rating: 5)
Anthony was very descriptive about what needed to be done.

Review 79 (2024-05-23 - Rating: 5)
Devlin was very professional with our after hours emergency plumbing issue. After the initial issues were repaired one additional problem arose around 1 am. He offered two options and was willing to stay until the problem was resolved. We agreed with a plan of action.The next day Devlin and his apprentice arrived and quickly resolved the last issue. He explained everything that was completed and what actions we needed to do after the proper adhesive set time. He stated what the manufacturer recommends and then advised if we could wait a couple of hours later it would be best.I very rarely get the opportunity to praise people’s performance these days but gladly recommend Devlin and you will be lucky when he arrives to handle your issues.I took the time to send him a text message closing the loop on the excellent status of our repairs after pressuring the system to thank him for his effort and professionalism.

Review 80 (2023-12-09 - Rating: 5)
Marcos was kind, knowledgeable, and efficient! We have used Bolton for years for a reason!

Review 81 (2023-05-12 - Rating: 5)
Chris was very personable and informative Neat efficient and explained in detail the work he did regarding the billing he’s an asset to your company

Review 82 (2021-05-12 - Rating: 5)
I had them come out for electrical work. Jordan the electrician was so nice and did a good and quick job. The price seemed very fair. I will use them next time.

Review 83 (2022-07-21 - Rating: 5)
Devlin was so Personable and explained in Laymens Terms what the problem was . He had it resolved right away. I would definitely call them again and request Devlin.

Review 84 (2018-05-30 - Rating: 5)
Bill Stuart with Bolton Construction is punctual, professional and courteous. I would recommend Bolton for any of your service needs.

Review 85 (2017-07-06 - Rating: 5)
Billy S. is a thorough and knowledgable plumber. We have counted on Bolton for electrical, plumbing and HVAC for nearly two decades.

Review 86 (2019-02-27 - Rating: 5)
Many thanks for the excellent and reliable service to my heating system this past year. This company excelled all expectations today at customer service. I highly recommend them.

Review 87 (2024-11-18 - Rating: 5)
Perfect visit with Marcos, no complaint.

Review 88 (2024-02-07 - Rating: 5)
Devin did good work. No issues at this time. Thanks for doing the job.

Review 89 (2022-03-24 - Rating: 5)
Excellent service and quick response time to a minor repair on our toilet. Knowledgeable staff with fair pricing. Would highly recommend.

Review 90 (2023-12-06 - Rating: 5)
Very positive results from the work performedTechnician was very knowledgeable and courteous will recommend to friends and family

Review 91 (2020-05-09 - Rating: 5)
AAron was a very good service employee and explained an update to my main heating and cooling unit downstairs. I am considering this addition.

Review 92 (2023-03-03 - Rating: 5)
The guys were great… friendly and competent. The job was done right for a fair price!

Review 93 (2024-03-31 - Rating: 5)
Chris did a great job and solved our issue perfectly!

Review 94 (2021-06-24 - Rating: 5)
Excellent work! I give Billy my highest recommendation. He is professional, efficient and customer-focused.

Review 95 (2019-09-27 - Rating: 5)
Curtis Snipes and his assistant who just serviced the two HVAC systems in my house are both excellent technicians.

Review 96 (2024-02-20 - Rating: 5)
Camden demonstrated excellent attention to detail, customer services relationship, technical competency, and respect for customers property.

Review 97 (2024-02-16 - Rating: 5)
Experts in field, great customer service and efficient service visits. Highly recommend!

Review 98 (2024-05-28 - Rating: 5)
Anthony was on time, professional and very kind while here in our home. Thanks for coming out today!

Review 99 (2019-01-14 - Rating: 5)
Friendly, efficient and reasonable. Kept us informed throughout the process. A breathe of fresh air in the mechanical trade!

Review 100 (2019-07-03 - Rating: 5)
Good service, kept me informed, very pleasant and resolved the issue. As a bonus, was able to arrive earlier than planned.

Review 101 (2023-03-01 - Rating: 5)
Very good service. Gave thorough estimate, and followed through with repairs.

Review 102 (2023-08-16 - Rating: 5)
Identified and repaired a difficult HVAC system. Grateful for the resolution.

Review 103 (2019-07-03 - Rating: 5)
Eric did a great job! Very friendly, professional and fast!

Review 104 (2024-12-13 - Rating: 5)
Excellent service!

Review 105 (2019-11-26 - Rating: 5)
Great service. Technicians was on time and got the service/maintenance done quickly.

Review 106 (2023-12-01 - Rating: 5)
Prompt and professional service! Despite it being 9:00 pm

Review 107 (2021-08-21 - Rating: 5)
Billy Soares is very good at what he does. True professional.

Review 108 (2021-11-24 - Rating: 5)
David and his team were on time and professional. I used another major Plumbing Company in Raleigh first and that was a big mistake. The first company sent out three technicians, put two holes in my bathroom wall and ceiling and showed me a video of the leak and said they would have to take out the bath tub to fix the leak, but said they could not do it and after $900 left without fixing it. I should of called Bolton first and will not make that mistake again. David and his other technician (Forgot his name sorry) took a look at it and said they could do the job no problem and were done in under 2 hours the day before Thanksgiving. Thank you Bolton Team I will use you in the future and recommend you to all of my friends and co-workers!

Review 109 (2023-11-27 - Rating: 5)
Reese was very knowledgeable and professional

Review 110 (2023-02-16 - Rating: 5)
Had a great experience with Bolton and Devlin. Came in the middle of the night and fixed a water leak in the yard that was costing me 100s of gallons of water. Great attitude and very helpful!

Review 111 (2019-06-25 - Rating: 5)
Curtis was exceptional. Walked in the house and from the start was there to be efficient sand not waste time. He told me he likely knew the issue from the start and fixed it in a matter of time. He asked if we were interested in a service agreement with zero selling and I said yes. He was done in less than 45 minutes. Thanks to Bolton Service and the staff, the house is once again cool.

Review 112 (2018-03-15 - Rating: 5)
Camden was very helpful, and an all-around amazing worker.

Review 113 (2019-03-05 - Rating: 5)
Bolton Construction was there with us through a renovation several years ago. They were prompt, courteous, professional and knew what they were doing. Naturally when we moved into a new place, we called on them again to be our go to company for plumbing, heating and air. Again, we couldnt have been happier with everything they did. The serviceman explained very clearly to us what was happening and what needed to be fixed - no game playing. Anyone needing some work done or wanting a yearly service contract on their units, dont hesitate to call Bolton; you wont be disappointed.

Review 114 (2018-08-08 - Rating: 5)
I had a difficult repair to be made when the sewer line from my house completely failed. Cary Plumbing rejected the business, so did Pipetechs and Waco. But Bolton was willing to work with me, provide advice, recommend a solution, and then deliver as promised on an extremely reasonable budgeted quotation. Great management by Brian. Great field service by Billy. They have earned my future business.

Review 115 (2024-12-21 - Rating: 5)
I had a hot water heater emergency and a new hot water heater installation in the same 24 hours. Fortunate to have that handled so professionally and so quickly. I have worked with Bolton for 20 continuous years now, plumbing, electric, and hvac. They are clear about the proposals, and the work they need to do. And they always clean up after they are done! Billy and Brian and Emerson were great yesterday. Highly recommend!

Review 116 (2019-05-09 - Rating: 5)
I would give Curtis a 7 stars if it was an option! He did an awesome job in a very short time.. Very honest and helpful, keen on doing his job the best way the first time... I definitely recommend...

Review 117 (2019-05-30 - Rating: 5)
Ive used Bolton Service for my A/C maintenance & Electrical since I bought my house in 2009. Everyone who has come out is kind and honest. But, Curtis Snipes, is one my favorite AC techs! Hes professional, kind, and not about pressure salesmanship. The best!

Review 118 (2020-01-23 - Rating: 5)
Excellent service .. fast. knowledgeable. did 3 toilets in under 3 hours.replaced all working parts in each tank.

Review 119 (2024-05-20 - Rating: 5)
Great job and very helpful

Review 120 (2017-05-25 - Rating: 5)
Billy was courteous, knowledgeable and efficient. He wasted no time completing my repairs. I have used Bolton for years and have always had a good experience and great people performing great work.

Review 121 (2019-04-09 - Rating: 5)
Curtis was very professional and did a great job bringing our system quickly back in working order. The whole Bolton Service team really have excellent people and they are all great service professionals.

Review 122 (2019-02-17 - Rating: 5)
Our experience with Bolton Services has been great from start (purchase of my Trane HVAC package unit 13 years ago) to recently, when we started having some issues with the unit. The unit is 13 years old and in relatively good condition. But recently, we lost heat and the problem with the unit was not readily identifiable. In the end, the technician Curtis, stuck with it and got us back up and running. The experience was very trying, as we did not have heat in a cold spell, but Valerie in the office, was fantastic in getting technicians to our home quickly. Initially, the technician Thomas, who came out first, was very knowledgeable and was able to get us up and running, but the problem was complex and needed other sets of eyes to help id the problem. Jerry, a supervisor, also came out with Curtis, on the second day, and it was really appreciated and reassuring that Bolton was going to solve this problem, which Curtis did. Curtis is a star in my book. I would recommend Bolton without any hesitation.

Review 123 (2018-07-30 - Rating: 5)
Great service at honest prices! Friendly and knowledgeable. Found our AC problem quickly and resolved it.

Review 124 (2020-01-29 - Rating: 5)
Eric was very professional and did an excellent job repairing a leak. I highly recommend him for your plumbing issues.

Review 125 (2019-04-16 - Rating: 5)
Billy and crew were knowledgable and efficient. He explained how the sensor on the water heater worked in detail and they left our home clean. I would definitely call Boltom again for work in the future.

Review 126 (2024-02-15 - Rating: 5)
Frank is super great!

Review 127 (2020-05-20 - Rating: 5)
Aaron S. is very competent and professional. He took care of a problem (noise issue) and installed a UV light, addressing all our questions/concerns clearly while maintaining social distancing.

Review 128 (2019-02-27 - Rating: 5)
Bolton’s service and expertise were excellent, and I have finally found someone who can work on my rather complex high efficiency HVAC system. The company that originally installed it (Newcomb) had made repeated repairs to the furnace each winter over the past few years, but never fixed the problem with the 3-speed fan ramping up to 100% too long and too often. Their last two technicians admitted to me they were not trained for that type of furnace after they spent about 6 of 7 charged hours in their truck making calls to their supervisor and waiting for him to return their calls to tell them what to try next. Curtis and Jerry found the problems, and it is working better than it has in years. All of their folks have been courteous and responsive.

Review 129 (2019-11-18 - Rating: 5)
Billy Soares provided me with excellent service and explanation of billing information.

Review 130 (2017-03-31 - Rating: 5)
Great customer service! Even went the extra mile and did a great clean up job after the work was done.

Review 131 (2020-08-10 - Rating: 5)
Reece was very professional, knowledgeable and personable! Explained everything thing he did in a way that I could understand.