Roto-Rooter Plumbing & Water Cleanup of Marietta

Photo of Roto-Rooter Plumbing & Water Cleanup of Marietta

Located in Marietta, Georgia

Address: 1341 Canton Rd Ste I, Marietta, GA 30066, United States

Phone: +1 770-389-8890

Rating: 4.8

Services

  • On-site services
  • Language assistance
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Comments

  • Review 1 (2025-01-02 - Rating: 5)

    It was a great service! Kency was very knowledgeable and thorough when informing me about my issue. He was able to come out very quickly and repair my water heater and also confirm that everything worked properly while it was extremely cold outside. He made sure to explain everything he repaired and replaced thoroughly. He also adjusted my water temperature to my liking. I am 100% satisfied and grateful!

  • Review 2 (2024-12-22 - Rating: 5)

    Gary from Roto-Rooter went above and beyond when he came to my house late at night, staying until almost 2 a.m. in freezing temperatures. While this is his job, his attitude and approach were truly exceptional. From the moment he arrived, he put me at ease, assuring me, “We’ll get this taken care of,” and he followed through every step of the way.He took the time to clearly explain what he was doing and was transparent about the fees, ensuring there were no surprises. His professionalism, warmth, and dedication were unmatched—I’ve never experienced service like his before!Gary’s exceptional customer service has left such an impression that I’ll be sharing his story with my staff this week as a prime example of how to handle customers. If you need a plumber, Gary is your guy! Hands down, the best ever.

  • Review 3 (2024-12-23 - Rating: 5)

    Had plumbing issue for the last few days then we were experiencing a water backing up the master bathroom. Called and luckily they had Kancy available to come out same day. He came in asked a few questions and was about to have an idea what was going on. After checking a few more things he was about to confirm the issue and told us what needed to be done. Every happy with work done and with them being able to come out as soon as they did.

  • Review 4 (2024-12-18 - Rating: 5)

    Gary (4758) was amazing. He helped us from 2a.m when our hot water heater busted up until the job got done at 4pm. He was great.Kevin (2260) was great.Tyrone (6345) was an absolute joy. He was so helpful with whole process. He is the BEST. THANK YOU SO MUCH!!!!

  • Review 5 (2024-11-27 - Rating: 5)

    Highly recommend Roto-Rooter! They were quick to respond to our same day request with fair pricing. The work was also completed quickly and with quality, and the team was very friendly and knowledgeable.

  • Review 6 (2024-12-25 - Rating: 5)

    I strongly value customer service, and Gary from Roto-Rooter delivered that “Chic-fil-a” quality service, even at 2:30 AM! He quickly identified the problem and did an excellent job explaining everything to me. When he returned, he completed the work efficiently and promptly. I am very satisfied with the outstanding job he did. I even received a follow-up call from his supervisor who was also exceptionally nice! Customer service goes a long way in working with people and Roto-Rooter hit it out of the park!

  • Review 7 (2024-12-13 - Rating: 5)

    We have used Roto-Rooter a couple of times in the past and this time again their service was great. We have an older house that has some unique complications to it. I especially want to compliment Kency. He worked very hard to give us the service we needed. Very professional and knowledgeable.

  • Review 8 (2024-12-01 - Rating: 5)

    I had a major leak that came through my downstairs like a waterfall! The guys from Roto Rooter came to my rescue promptly!First Richie came to assess the water damage, he was excellent at his job, very pleasant and knowledgeable and made sure I understood the next stepsThen, Kency came in and and got to work and fixed the leak! He made sure there was no more leaks and that I checked always to ensure his work.And in the rear we have Derrick who came in to see what he needed to do for the clean up. He started the set up with drying up the water so he can get his job done.I would definitely recommend thier services.

  • Review 9 (2025-01-06 - Rating: 5)

    The tech Gary did a great job and was very helpful. He made sure he did the work right and immediately helped get in touch with a water damage restoration rep.

  • Review 10 (2024-08-13 - Rating: 5)

    I liked Taylor from the minute he walked in my door. He is handsome (I am 82 yo), a good old/young boy - the kind of guy I trust 100%. His work was done quickly and he explained clearly what the job would entail and cost. He was so kind, he took a lot of the sting out of the bill.Customer service is rare these days, especially superior customer service. Taylor is a rarity. Give him a raise.

  • Review 11 (2025-01-03 - Rating: 5)

    Kency was a amazing technician.. he came out expected my water heater was very prompt and was very knowledgeable about everything.. he did a diagnostic he found out the problem he fixed it properly and has a wonderful customer service thank you so much Kensey I will use him again in the future for any and all of my heating and plumbing needs thank you so much Roto-Rooter..

  • Review 12 (2024-12-09 - Rating: 5)

    Kency was great. Very professional and got the job done. Even asked for bleach and mop to clean up behind himself. Declined; already planned to mop and clean up myself but appreciated the offer. It was a first. House smelling as it should once again; bye-bye sewage smell. Roto-Rooter (by way of Kency) has saved me once again.

  • Review 13 (2024-11-23 - Rating: 5)

    Roto Rooter made an unfortunate and costly situation bearable. Kency and Derick were the plumbers assigned to handle my plumbing problems. They were considerate, very professional and they talked me through the process. Answering any questions I had, making sure I understood everything that was going to take place. They did an excellent job and clean up after the job was completed. Not only Kency and Derick are valuable employees, Dyshun and Chad completed the exceptional team working on my plumbing job. Ask for these employees to have a exceptional and experienced team working for you.

  • Review 14 (2024-07-28 - Rating: 5)

    I reached out to Roto-Rooter for plumbing services on 7/23. A technician arrived within 45 minutes of scheduling an appointment. The service tech, Jamaal was very professional, efficient and an expert at his craft. Overall the whole team provided great service & prompt communication. Highly recommended!

  • Review 15 (2024-12-19 - Rating: 5)

    Kency was GREAT! We called and he was here in the time he stated he would be when he called us. I WOULD recommend asking for him if you ever need to use this company

  • Review 16 (2024-11-13 - Rating: 5)

    Plumber Jaime Coit arrived, after I called for emergency plumbing service, while water was still gushing through my livingroom ceiling at 2 oclock in the morning. He literally talked me off a ledge, while I was in hysterics. Needless to say, he fixed the massive leak, and walked me thru setting up other services, thru their company and my insurance, to immediately start the tear down, drying & restoration process. All other Roto ROOTER workers that are still helping in this process are all extremely patient, informative and provide EXCELLENT service. -Im forever grateful 🙏

  • Review 17 (2024-12-23 - Rating: 5)

    Cameron was fantastic in diagnosing and fixing the problem. He was professional and explained everything in full detail. Would highly recommend Roto-Rooter again!

  • Review 18 (2024-09-18 - Rating: 5)

    Had what I thought was a simple clogged kitchen sink drain which ended up being much more so Gary pulled in another tech named Cameron and they spent the good part of the day clearing it. They kept me apprised throughout the project and when done cleaned up nicely. Kudos to both of them.

  • Review 19 (2024-10-07 - Rating: 5)

    Kency was reliable and thorough for my emergency clog issue. Not only was he communicative and effective at explaining and breaking down the problem I was facing, he was able to provide me with actionable next steps and solutions moving forward. Thank you for your time and effort!

  • Review 20 (2024-11-01 - Rating: 5)

    I reached out to Roto-Rooter because l had a clogged kitchen sink within hours Mr. Kency came and provided excellent service. Great service and fair price. Mr. Kency was patient and did a great job.

  • Review 21 (2025-01-07 - Rating: 5)

    Kency provided exceptional service today . He fixed both bathroom drains. I would highly recommend his services.

  • Review 22 (2024-11-18 - Rating: 5)

    I had a plumbing emergency on a Sunday, and Kency came to the rescue. He was not only professional and courteous, but he also went above and beyond to ensure the issue was fully resolved, despite the late-hour call.

  • Review 23 (2024-11-25 - Rating: 5)

    The plumber sent kencsy was great! Very honest and genuine..My experience with you guys has been awesome! Thankyou so much :)

  • Review 24 (2024-06-05 - Rating: 5)

    I recently had an outstanding experience with Violin and Chad from Roto-Rooter. From start to finish, both were incredibly patient and knowledgeable, guiding me through the entire process with ease. Despite my initial panic, they took the time to explain each step thoroughly, ensuring I felt comfortable and informed throughout.Violins expertise was evident, and Chads calm demeanor provided much-needed reassurance during a stressful situation. They even went above and beyond by helping me submit my claim, making the whole process seamless.Their professionalism and dedication to customer service are truly commendable. I highly recommend Violin and Chad for anyone in need of plumbing assistance. Thank you both for your exceptional service!

  • Review 25 (2024-10-25 - Rating: 5)

    Matthew was so kind and professional. He went overboard to make sure the problem was figured out and solved. I would recommend Roto-Rooter to my family and friends.

  • Review 26 (2024-11-14 - Rating: 5)

    Kency did his best! He came right away for my sink leaking, and the same day he fixed it! I will definately call Roto-Rooter again! Thank you!

  • Review 27 (2024-09-27 - Rating: 5)

    Kenny Aime the Service Technician from Roto Rooter that service my home plumbing issue today Friday, September 27, 2024 was very professional, well mannered and solved the plumbing issue.Kudos to Mr. Aime for a job well done.

  • Review 28 (2024-11-18 - Rating: 5)

    Excellent workmanship and outstanding support from Mr. Kency. He completed the job with utmost professionalism, ensuring the area was left clean and tidy. Truly exceptional service!

  • Review 29 (2024-09-02 - Rating: 5)

    Taylor came in and went above and beyond what I expected. He diagnosed the problem, kept me informed as he went through the issues and gave me a competitive price. Don’t hesitate to contact if you have a plumbing emergency (all of this occurred thru Labor Day weekend)

  • Review 30 (2024-08-07 - Rating: 5)

    This was super easy. Did online appointment late last night for a clog that would not fix. Hra was prompt polite efficient while I worked on line and fixed the problem so fast. Cleaned up everything and it’s all like there was never an issue. Will def use again if I need!!!

  • Review 31 (2024-06-04 - Rating: 5)

    My Technicians name was Violin, and he delivered the best customer service possible. This guy was professional, kind, friendly, knowledgeable about his job and he was very honest and made me feel like I really could trust him and I was very comfortable with him. I’ve actually never had a technician as kind and pleasant as he was and I really mean that. You guys are lucky to have this guy as an employee, and thank you.

  • Review 32 (2024-10-04 - Rating: 4)

    Kency was great to work with. Very professional and friendly. Kency gets 5 stars. Four star rating is because Roto-Rooters labor fees are too high!

  • Review 33 (2024-11-18 - Rating: 5)

    Tech Garry was very helpful and friendly done the job in a timely manner went out of his way to make sure the issue was resolved

  • Review 34 (2024-06-24 - Rating: 5)

    Thank you Violin for solving my plumbing problems. I appreciate your professionalism and knowledge. Your customer service was superb! I would definitely recommend Roto-Rooter and will be calling them for any future needs! Much gratitude Violin!

  • Review 35 (2024-09-24 - Rating: 5)

    Kency was professional and efficient. He put my mind at ease by completing the job and offering advice for upkeep. I highly recommend his work.

  • Review 36 (2024-12-04 - Rating: 5)

    A very impressive response time, diagnosis and fix. A+ Gary was very professional and thorough with his work!!

  • Review 37 (2024-12-15 - Rating: 5)

    Same day service! Kency resolved our problem fast and efficiently…He was also very friendly and informative about the process and preventing this issue in the future.

  • Review 38 (2024-09-28 - Rating: 5)

    Arrived at expected time; was polite and courteous. Was familiar with the issue - corrected the problem and provided additional instruction to help avoid further issues. Was grateful for the technician’s assistance.

  • Review 39 (2024-06-11 - Rating: 5)

    Roto-Rooter sent a wonderful gentleman by the name of Violin who repaired my leaking outside faucet. He showed me everything that had to be done with pictures, and even showed me the old faucet that he removed. This was my second call for service, and I will be calling them again if needed in the future. They have an excellent service team.Linda 06-11-2024

  • Review 40 (2024-10-27 - Rating: 5)

    Same day service with a smile. KENCY did a great job explaining the problem and solution. I even got an on line coupon. Highly recommend!

  • Review 41 (2024-11-25 - Rating: 5)

    Kency came and resolved my plumbing issue in a timely manner. He was very thorough and informative.

  • Review 42 (2024-07-23 - Rating: 5)

    Roto Rooter Technician Keith came out to install shut off valve, keith took care of the issue in a matter of minutes. He was professional, detail and advise on another issue I was concern about. Keith with Roto Rooter is now my go to with any plumbing issues.Thanks Roto Rooter

  • Review 43 (2019-08-15 - Rating: 5)

    Roto-Rooter is our new go-to plumbing company for everything we need. Five-star service. I recommend them for any plumbing need, big or small.They came out at 10:30 pm at night to set our minds at ease over a broken water pipe that had flooded our finished basement out and were back the next day digging and fixing and we had water back on in less than 24 hours from the pipe break. There are many other plumbing companies out there that advertise heavily that theyre a 24-hour service, but we found out that apart from answering the phone, they wont come out till the following day -- and within a broad window of time. Very unsatisfactory. Roto-Rooter was quick to respond and were never using another plumber again. They have our business from hereon out.

  • Review 44 (2024-08-06 - Rating: 5)

    Taylor B. was very knowledgeable and descriptive as he walked me through what he would be repairing. Thanks for for the swift yet efficient job Taylor!

  • Review 45 (2024-02-10 - Rating: 5)

    Stephen was excellent, very professional, he took his time to make sure the job was completed, he went beyond the call of duty. I advised when I need Roto Rooter in the future, I will not hesitate to call and most importantly I would love to have him return and to the job. Stephan has a great spirit and since of humor, he is definitely a great representative of your company, you guys may sure you take care of. Thank you so much

  • Review 46 (2024-06-14 - Rating: 5)

    Violin was amazing! He was very thorough and got us taken care of quickly. Best experience we’ve had with Roto-Rooter

  • Review 47 (2024-02-15 - Rating: 5)

    We had the unfortunate experience of having a severe back up in our new construction home! We were extremely frustrated being just 5 months out of our one year warranty! When we called Roto Rooter they were able to send someone same day and they don’t charged for an assessment. We were extremely lucky they sent Wayne! He was by far the most knowledgeable, patient, and kind plumber we have met! He understood that we were not experts he allowed us to ask questions and walked me through every step of the process! Afterward he educated us on our overall plumbing and even had his water restoration and camera team come out to ensure the problem is permanently fixed. While it was costly we have peace of mind knowing it was done right! His expertise and his patience far exceeded our expectations! I made it my business to get his information for not just this home but future homes we will purchase as well! Wayne thank you for everything you did for us today! Your kindness does not go unnoticed and thank you for teaching us as well! You are the reason that customer continue to use Roto Rooter!! Thank you

  • Review 48 (2023-07-07 - Rating: 4)

    They did a great job of clearing up the water damage and sealing the area. However, I feel that the price was a little high since the area was not that big.

  • Review 49 (2024-07-18 - Rating: 4)

    Violin& Carlos and Brian. Great job! Great customer service. Was able to explain everything where I can understand. Very detailed.Keep up the good work.

  • Review 50 (2018-10-28 - Rating: 5)

    From beginning-to-end Roto-Rooter provided great service. The response time was quick, the dispatcher- Melissa was nice over the phone, and the plumber- Rosen was prompt and professional. Rosen took the time to evaluate the issue, asked questions to understand the issue, explained how he can fix it, and gave a detail breakdown of the charges. We felt confident in knowing that he wasn’t cheating us and that he will get the job done. Rosen did an excellent work and left the job-site clean.I found a new plumber!!!! Thanks Rosen and Thanks Roto-Rooter

  • Review 51 (2024-02-11 - Rating: 5)

    Taylor went above and beyond with courteous and professional service. He was friendly and respectful of my family and my property. I hope he is recognized by this company for his outstanding service and positive presentation. Five stars! I would give 10 if you asked me. My daughter, her husband and my grandson and I were able to continue with our dinner and playing games after while he did his work and cleaned up the mess in my bathroom! Thank you!

  • Review 52 (2024-08-26 - Rating: 5)

    Great work! In a timely manner! I had a an emergency leak and they came out on a Sunday afternoon to try to repair it.

  • Review 53 (2024-02-16 - Rating: 5)

    My hot water heater went out and I called Roto-Rooter to have someone come take a look. I had no idea that my heater was 26 years old! Violin came out and quickly assessed the issues. I opted to have the unit replaced. Violin and team purchased and installed the new unit the same day. Considering that this was a crawlspace install, I was very impressed it was completed in one day. I now have a higher capacity tank with better water pressure. Excellent service!

  • Review 54 (2024-04-03 - Rating: 5)

    Shane did an excellent job with explaining all the options to repair a leak in one of our pipes, and tried to offer the most cost efficient solution. He completed the job quickly and was incredibly friendly, making sure to answer any questions I had and triple checked his work before leaving.

  • Review 55 (2024-04-13 - Rating: 5)

    Wayne from Roto-Rooter was prompt, courteous, professional, pleasant and informative. We could not have asked for better service and excellent results, especially on a Saturday morning. Very grateful for Waynes help today.

  • Review 56 (2024-08-13 - Rating: 5)

    Overall, Hra was excellent! He was very knowledgeable. He identified the problem, offered a solution and quickly remedied the problem.

  • Review 57 (2024-01-31 - Rating: 5)

    Great service, communication, show up on or before scheduled time. Professional and know there trade. Not the low price leader but you get more than what you pay for. My second experience using them is as great as the first. Technician, Violin, was fantastic, honest, sincere and got the job done.

  • Review 58 (2024-01-28 - Rating: 5)

    When I had a sudden plumbing issue, Roto-Rooter responded quickly. The technician was amazing. Trenton was capable, thorough, professional, patient with me, and delivered the service with excellence. His goal was to repair my issue and make me satisfied rather than to see how quickly he could leave. Thank you Trenton. You are a 10 out of 5 stars!

  • Review 59 (2024-02-07 - Rating: 5)

    Roto Rooter came out and fixed my plumbing issue late at night snd saved the day! Trenton was an amazing technician to work with. He was on time and professional, but also very friendly and personable. Would absolutely use them again for any future plumbing issues!

  • Review 60 (2024-01-27 - Rating: 5)

    Cristian was outstanding! He was on time and clearly explained what had happened to cause the water leak at our water meter. Repaired successfully with only brief time water shut off. Very professional! Highly recommend Cristian and using Roto-Rooter!

  • Review 61 (2023-09-28 - Rating: 4)

    Had a water plumbing issue in my shower where the water would not turn off. Called Roto-Rooter and they came out somewhat quickly. Perhaps 2 hours after my initial call. I will say that my service technician Suman was excellent. Very polite. Very knowledgeable. Did an amazing job in getting my shower back working properly. Replaced and rebuilt my three handle shower. The 4 out of 5 starts is because I was charged quite a bit of money for this work. Quite a bit!! It was not cheap, but I am pleased with the work and with the outcome. Service tech was amazing. Pricing not so amazing.

  • Review 62 (2024-11-20 - Rating: 5)

    Gary is the man! Got us back up and running and no time! An expert at his best :-)

  • Review 63 (2024-01-25 - Rating: 5)

    Though the gentleman, Mr. Terrell was patient, professional, and he had great customer service, I decline using Rooter Router to assist with my pipes. I really loved how he engaged himself to give us a clear understanding of what was going on and what needed to be done. Miles-Anthony 🌾🌻🌾

  • Review 64 (2024-02-15 - Rating: 5)

    Tried to unclog before deciding rusted cast iron needed to be replaced. Sent pictures showing the issue. Replaced pipe and another plumber said it was a very fair price. He also warned of potential issues later with high level quote and options.

  • Review 65 (2024-05-17 - Rating: 5)

    Im very pleased with Roto Rooter. They came highly recommended by a friend who was more than confident that they could get the job done without cutting my pipes. My specialist, Thang & his student Apprentice were able to work together to get my kitchen drain unclogged. I was told by another company, that tracing my pipes, removing sheet rock ceiling & cutting the pipes was my only solution. Thang also shared with me care & best practices to help minimize buildup & how to keep the drain flowing & he also advised if plumbing grease builds up in the future tracing the pipe and cutting may be the resolution. Thanks Roto Rooter!

  • Review 66 (2024-02-07 - Rating: 5)

    I recently had an issue with the water line connected to my refrigerator, preventing water/ice dispensing. Roto-Rooter promptly sent Tran, who efficiently resolved the problem within 20 minutes. Not only did he fix the issue, but he also shared valuable insights about my water line and other plumbing concerns. Im thoroughly satisfied with Roto-Rooters service and Trans expertise, making them my go-to choice for plumbing needs. Highly recommended for their promptness, efficiency, and knowledgeable staff.

  • Review 67 (2024-04-03 - Rating: 5)

    Our plumbing problem was addressed by Thang and Cedrick. They did a fantastic, prompt job. Their supervisor Michael was also here adding valuable input. I would call them for future plumbing issues.

  • Review 68 (2024-02-16 - Rating: 5)

    Came within an hour and a half of my initial call. Got straight to business and took care of my problem within the same day! I also appreciate that they were willing to keep me in the loop throughout the process and were willing to answer any questions I had. Highly recommend

  • Review 69 (2024-01-26 - Rating: 5)

    We are repeat customers and will continue to call Roto-Rooter. They are always punctual, professional, courteous, and just all-around good people. We had the pleasure of working with Rosen this time, and he was great.

  • Review 70 (2024-02-11 - Rating: 5)

    We had a water pipe that burst. Roto Rooter was out within an hour and their technician was able to repair everything quickly. Our water was turned back on within 2 hours. The response time was great!

  • Review 71 (2024-01-24 - Rating: 5)

    I called with an emergency and they were able to get a technician out in less than 90 minutes. Trenton was professional, kind, and was able to resolve the issue. He also answered every question I had and was able to find the main shut off valve that I never could locate.

  • Review 72 (2024-02-11 - Rating: 5)

    Roto-Rooter was great! I’m thankful that we had Derek come out to my property to fix my leaking pipe. He communicated with me regularly and efficiently got the job the done!

  • Review 73 (2024-02-02 - Rating: 5)

    Mr. Pau & his co-worker were very courteous & professional. They were very thorough in handling the situation. Actually, they went above & beyond the call of duty for which I’m very grateful. Mr. Pau gave me his card & Roto-Rooter will always be my go-to plumber!

  • Review 74 (2024-02-06 - Rating: 5)

    Matthew (7702) was my service provider and was very knowledgeable. Took care of my PRV problem and made sure that everything was working perfect. I am very satisfied with the service received and will be looking for him again if any future problems occur.

  • Review 75 (2024-02-05 - Rating: 5)

    Very nice and knowledgeable. Went a lot faster than expected too. The last plumber told us nothing could be done about our clog, but Roto-Rooter got it cleared in no time.

  • Review 76 (2024-01-27 - Rating: 5)

    The service was fantastic because of Shane! He was very friendly and helpful. Getting answers from the dispatchers was terrible. Yet Shane was superb and solved the issue smoothly - nice work!

  • Review 77 (2024-01-24 - Rating: 5)

    Eric was very knowledgeable, professional, courteous and kind. Explained everything so it was easy to understand from a non-plumber point of view. I would highly recommend him. I personally would request him If I ever had another issue.

  • Review 78 (2024-10-09 - Rating: 5)

    Kency was friendly and professional. Answered all our questions. And quickly fixed the leak.

  • Review 79 (2023-10-02 - Rating: 5)

    Russell was awesome...once he reviewed the problem, he explained the options based on what he discovered. All of them would result in success. Fortunately the easiest option was the one that worked but never the less, regardless of what needed to be done, I knew he would get the job done. Professional, knowledgeable, and a really nice Fella.

  • Review 80 (2024-02-06 - Rating: 5)

    Unbelievably good experience! Stefan diagnosed and fixed an issue in minutes that we’d been dealing with for months. Cannot recommend him, or the company, enough. Fantastic work!

  • Review 81 (2024-02-11 - Rating: 5)

    I had a main line blockage occur at 5 pm on a Saturday. I was very pleased that they were able to get to my location that was a 45 min drive away and clear the blockage same day! Great service and they already scheduled another appointment to review the cleared lines with a camera tomorrow, included in the original fee.

  • Review 82 (2024-02-11 - Rating: 5)

    Had a major toilet issue with a clogged Saniflo maciator toilet. So much, that two other companies came out and turned down the job. Not Roto Rooter!!! I got online at 330pm and filled out a form for same day service. They gave me a 4-6 time slot and sent me THE best tech, Daniel! He had experience with saniflo toilets and said “I got this.” Safe to say, I was majorly impressed with both the company AND Daniel. Hope I never need them again, but if I do, I know who I’m calling!

  • Review 83 (2023-04-11 - Rating: 5)

    We had our water heater replaced after it leaked in our garage/basement. Bradley came out and provided an estimate for my wife, and we agreed on the work. Bradley was super helpful, informative, and friendly. After completion, our hot water was not turning on. We called back in after a few hours and there was no way for them to schedule someone back out tonight due to the hour. Instead, we got in touch with Bradley who worked with us over the phone to locate and fix the issue. He even offered to come back out at around 11pm to personally check for the issue and resolve our problem. We found the issue, and while not everything is 100% yet, I’m confident in the service he provided that we will have it taken care of in a timely manor. Would recommend for others. Definitely ask for Bradley, Service tech #1941, you’ll be glad you did

  • Review 84 (2024-02-08 - Rating: 5)

    I found out I had a leak one afternoon when I noticed water dripping from my ceiling. I panicked! Roto-Rooter was here within the hour. My technician, Lun, was very thorough and patiently answered all of my questions. Although getting a leak wasnt ideal, my experience was all around excellent!

  • Review 85 (2024-02-12 - Rating: 5)

    Kevin showed up in less than 2 hours of my call for my sump pump, quickly diagnosed the problem and finished in under an hour. Thoroughly pleased! Will definitely call this company again if needed.

  • Review 86 (2024-05-05 - Rating: 5)

    Dustin was kind, professional and courteous. I even received a mini-education on toilets! He was so respectful of my home. It was a great experience.

  • Review 87 (2024-01-27 - Rating: 5)

    Russel came through on a short notice to clean our main line and some peripheral pipes. Dude is really professional and knowledgeable. Price is a little on the high side but thats a roto-rooter problem not a Russell problem.

  • Review 88 (2024-01-28 - Rating: 5)

    The technician was prompt with his arrival, very clear and deliberate with his assessment of the failure and confident and clear with the resolution. Im a Master Automotive Technician and I specialize in diagnostic services, but even more in relaying information to a customer so they make an informed and empowered decision, and thats how the Technician made us feel. And we appreciate your Technician not attempting to overcharge us for unnecessary over-the-top work.

  • Review 89 (2024-01-23 - Rating: 5)

    Very efficient, quickly identified the issue and provided our best option for repair and prevention long term. During a busy time with very cold weather, they were able to get out to our home relatively quickly and schedule repair in reasonable time.

  • Review 90 (2024-02-05 - Rating: 5)

    KOSTADIN is a great guy! Best I’ve ever worked with. He is friendly and respectful and to the point. He gives all needed info for homeowner to make an informed decision.

  • Review 91 (2023-08-12 - Rating: 5)

    Dennis was very professional and explained everything he was doing while working on our toilet. I’ve used Roto-Rooter before and ok experiences. However, I have to say that this was best experience. He was polite, didn’t asked me for anything to set the toilet on. He was prepared and did an amazing job.

  • Review 92 (2024-04-03 - Rating: 5)

    Shane was amazing!! Fixed my issue and his customer service was exceptional. Will definitely be booking with him again! 10/10.

  • Review 93 (2024-01-26 - Rating: 5)

    Kostadin Bogdanov did a great job and was so helpful and understood our issue. He went out of his way to make sure we were satisfied with his work. He even followed up with a phone call to make sure all was well.

  • Review 94 (2024-02-13 - Rating: 5)

    Violin the tech came out and cleared the drain and called for a second opinion from supervisor. He was friendly and very professional. I would highly recommend him to family and friends.

  • Review 95 (2024-01-28 - Rating: 5)

    Dustin was very knowledgeable and helped us quickly fix a real mess on a Sunday afternoon. He took the time to explain the possible causes. Will definitely recommend.

  • Review 96 (2024-02-03 - Rating: 5)

    Great experience with Roto-Rooter, they answered the call right away and had a technician arrive the same-day. Eric the technician was very helpful and was able to diagnose what was going on. Highly recommend.

  • Review 97 (2023-04-30 - Rating: 5)

    Our technician Mike was super knowledgeable and was a pleasure to work with! He was dispatched to our home quickly (within 1-hour of call to Roto-Rooter) and was able to get our toilet back working on a Saturday evening! Would definitely recommend RotoRooter to friends/neighbors for service. Hopefully those close to us will be lucky enough to have Mike come and address their issue too!

  • Review 98 (2024-01-25 - Rating: 5)

    Jordan has helped us two times now. He is very knowledgeable and efficient. Jordan has fixed both problems and is super nice! Would 10/10 recommend him!

  • Review 99 (2023-08-18 - Rating: 5)

    Russell was very polite and knowledgeable. He offered us several solutions to our plumbing problems and was able to pivot when a new issue came up. Highly recommend him.

  • Review 100 (2024-01-25 - Rating: 5)

    My tech Tarell did a tremendous job. He was very informative and gave insight to future problems. He shared other information helpful to me as a home owner and our conversation was very warmer..keep up the great work Tarell!!!!

  • Review 101 (2023-08-16 - Rating: 5)

    Very pleasant service from Suman, tech for Roto Rooter. He was professional knowledgeable and polite. Very efficient service and my issue was resolved. He replaced full valve and flapper. He even answered questions I had about my other plumbing concerns.

  • Review 102 (2024-04-05 - Rating: 5)

    5-Stars for excellent customer service from the initial phone call to completion of the job! Wayne was very pleasant and professional. One happy customer here!

  • Review 103 (2024-01-29 - Rating: 5)

    I would highly recommend Roto-Rooter. Violin was knowledgeable and worked diligently to correct the problem. He was also kind, respectful, and presented himself well. I will gladly use Roto-Rooter in the future should the need arise.

  • Review 104 (2024-02-10 - Rating: 5)

    Matthew 7702- He was very professional, kind, knowledgeable, and courteous. Explained everything in great detail including what was wrong and the charges. We appreciate all the time he spent and extra effort to help us. Thank you!

  • Review 105 (2024-02-11 - Rating: 5)

    Dustin did a great job. He was very knowledgeable and polite. He was here on time. I highly recommend him for your plumbing issues.

  • Review 106 (2024-06-17 - Rating: 5)

    Excellent service, Violin the technician was fast, clean, he was very clear to explain what was needed to be done, prices. Very satisfied

  • Review 107 (2024-01-22 - Rating: 5)

    Great efficient work by Taylor B. Showed me everything he did before he did it and had a detailed explanation. Appreciate him fixing the busted pipe and was cheaper than expected. I would recommend again.

  • Review 108 (2024-01-19 - Rating: 5)

    The ease of making the appointment was exceptional and the service man was here in less than an hour. He was knowledgeable about my situation and took care of it quickly. In and out in less than an hour.

  • Review 109 (2024-01-23 - Rating: 5)

    They sent someone to my house within 24 hours. He was very professional and fixed my problem quickly. (Frozen pipe ) will keep their number handy.?

  • Review 110 (2024-02-04 - Rating: 5)

    Mel came and immediately found the issue with no hot water in the kitchen! He even took photos and explained to me the issue. Roto Router has been the only “emergency” plumbing company that has actually had technicians available on weekends and after hours as I had called other companies who falsely advertise that they are 24/7 and never have availability. Roto Router stands up to their advertising

  • Review 111 (2024-01-22 - Rating: 5)

    Kostadin was exceptional at repairing and replacing my damaged plumbing. He broke down everything he was doing so that I understood the work and the cost. I highly recommend him for any plumbing needs!

  • Review 112 (2024-04-11 - Rating: 5)

    Violin was very efficient and had a caring attitude and concern about my plumbing issues. I was very pleased with his work and work ethic.

  • Review 113 (2024-02-04 - Rating: 5)

    If you need a drain unclogged quickly these are your guys. They arrived about 30 minutes after calling and took care of the problem. They are a bit pricey but worth it for the speedy arrival time!

  • Review 114 (2024-02-08 - Rating: 5)

    Keith was very attentive, efficient, clean and courteous!! His partner Ablie was as well! Happy to have a consistent and knowledgeable plumber to use when needed in the future!

  • Review 115 (2023-07-31 - Rating: 5)

    The team responded to a leaking & disconnected disposal. A portion of the kitchen had to be torn out & dried for replacement due to the leak. The team that responded was great. Timely, professional, clean & hardworking. I would recommend them for any water mitigation & clean up needs.

  • Review 116 (2024-02-10 - Rating: 5)

    Danny was very respectful and kinda. Nice gentleman. Very professional and knowledgeable about the job at hand. Good job Roto Rooter!! U have a outstanding employee

  • Review 117 (2024-10-27 - Rating: 4)

    Replaced garbage disposal. Good job but cost more than I expected for a 40 minute job.

  • Review 118 (2023-09-24 - Rating: 5)

    Russell was amazing he was very professional explained everything each step of the way, After the Horrific Lowes delivery of missed deliveries and refused to do a standard switch from old stove to new one . I was faced with the dilemma of trying to find a plumber to do this on a Saturday late afternoon . Dispatch said a tech would be out , then called back to to say it will be Sunday from 11-1 which then got a call on Sunday the tech that was scheduled was not certified in gas so another delay . Then Russell SAVED THE DAY !!! I cannot thank this guy enough. I hope your company pays him well. With the times we live in today people don’t want to do their jobs but this young man is the exception.

  • Review 119 (2024-02-03 - Rating: 5)

    We had a emergent plumbing need on a Saturday and Roto-Rooter came to fix our plumbing problems. He fixed the problem quick and was very professional! Great job!

  • Review 120 (2024-02-11 - Rating: 5)

    Kevin came out on a Sunday. He was efficient and he found the problem at hand quickly and with skill. We are incredibly happy with his work.

  • Review 121 (2023-09-18 - Rating: 5)

    Russell arrived right on time to repair a severe water leak in my tub. He was knowledgeable and took the time to explain every detail along the way from the amount of work yo be doneparts needed and safety precautions and... Russell covered his outdoor shoes prior to entering my house and that was a HUGE plus for me!!! Ask for Russell whenever youre in need of plumbing services 👍🏼

  • Review 122 (2024-01-30 - Rating: 5)

    Stefan was fantastic! Clearly diagnosed and explained what was going on and got the parts and installed my new water heater quickly. Very happy!

  • Review 123 (2023-04-19 - Rating: 5)

    AL and Shane were awesome! They arrived early and were very professional. They explained the process and associated costs and completed the job in less than 45 mins. I would highly recommend their services!! Great job!!! 👏😊

  • Review 124 (2024-02-04 - Rating: 5)

    Kostadin is thorough and friendly. He’s been to our house twice - for different reasons - and has done a fantastic job each time ensuring the problems were resolved.

  • Review 125 (2024-07-26 - Rating: 5)

    Very knowledgeable technicians. Explained everything clearly to me up front and let me know all of the details which i very much appreciated.

  • Review 126 (2024-02-14 - Rating: 5)

    Sump pump needed immediate attention on a rainy day and they sent repairmen within 2 hours. Courteous, professional, and efficient in addressing the issues in an emergency.

  • Review 127 (2024-02-03 - Rating: 5)

    He was super nice and respectful! Tarell was very educational and I would recommend him to anyone who’s looking for someone you can TRUST!

  • Review 128 (2023-07-30 - Rating: 5)

    Professional and fast! Needed work done on the weekend after a break in the main water line. Valdez worked until late making sure the line was repaired so me and my family can have water for the night. Great plumber!

  • Review 129 (2019-06-30 - Rating: 5)

    I had some trouble with my main toilet, which naturally happens on a Sunday. When I called, I was shocked that a service tech was able to be at my place in 30 minutes! I received a call confirming his arrival. He was on-time and both friendly and polite. I thought the price was a bit high, but the workmanship is guaranteed for a year, so I did not complain. Overall, a hassle-free and good experience.

  • Review 130 (2024-01-25 - Rating: 5)

    Dustin was friendly, polite and he did a wonderful job fixing my drain problem. He went above and beyond, and explained everything to me as well.

  • Review 131 (2024-07-12 - Rating: 5)

    Violin was great! Knowledgeable, friendly and took care of our issue!

  • Review 132 (2024-01-23 - Rating: 5)

    Roto plumber was very knowledgeable and helpful towards my situation and I grateful for them attending within the day. Thanks and keep up the great work.

  • Review 133 (2024-04-04 - Rating: 5)

    The service was great by the technicians Thang and Cedrick. Would definitely recommend those guys and Roto-Rooter Plumbing for any of your plumbing needs.

  • Review 134 (2024-12-12 - Rating: 5)

    We had Kency help us and he was great! He showed us what was going on and explained what it ment. 10/10 would recommend Kency 👌 👏 👍

  • Review 135 (2024-10-28 - Rating: 5)

    Kency did an amazing job. He took the extra time to see if he could fix my dripping water less expensively- which he was able to do. Top notch service!!

  • Review 136 (2022-11-27 - Rating: 5)

    Cory arrived promptly and took care of the issue. He was thorough , upfront about what he was doing and any costs and very professional. After fighting with other companies to get service this was a pleasant surprise.

  • Review 137 (2023-04-25 - Rating: 5)

    Mike was awesome! He came to our house just a few hours after I called. He was very professional and very informative. We are so grateful to have had his help!

  • Review 138 (2020-10-05 - Rating: 5)

    My technician, Ryan, was very professional, friendly, and knowledgeable. He kept me in the loop, answering all of my questions and keeping me updated on what different services would cost so that I had a good idea of what Id be paying before he finished the invoice. He also took all safety precautions seriously, which I appreciated. This is my second time using Roto-Rooter, and I will definitely call them again whenever I need plumbing help!

  • Review 139 (2024-02-02 - Rating: 5)

    Matthew 7702Matthew was great he walked me through the entire process keeping me informed on every aspect of repair. Very helpful and listened to my concerns and answered all my questions.

  • Review 140 (2024-12-08 - Rating: 5)

    Kency was very professional and thorough. Fixed our backed up kitchen sink and slow draining tub quickly and left everything clean. Thank you!

  • Review 141 (2023-04-20 - Rating: 5)

    Mike from Roto-Rooter was so professional and kind. He took the time to explain all the different options for the situation. We had in the master bath and explained a step process that we could follow in order to determine what was going on and that perhaps it could be a simple fix. So appreciated!

  • Review 142 (2019-07-30 - Rating: 5)

    The professionalism, promptness, and thoroughness has been very impressive. From the start, our project coordinator was able to detail the process and get the repair and cleanup moving quickly and efficiently. All of the Roto-Rooter employees and contractors have been extremely courteous and professional, but most importantly they have been caring and sympathetic to our situation.

  • Review 143 (2022-08-12 - Rating: 5)

    The technician was right on time per the company’s ETA. He was honest about the repair and gave me three option’s, two of them very competitive with other quotes but also a third repair option. His work on the repair option was outstanding at a very decent price. They will now be my goto company.

  • Review 144 (2018-12-09 - Rating: 5)

    The first gentleman was very professional and polite! He was very knowledgeable and helpful! Fast and efficient! He scheduled the camera technician to come out to complete the analysis of the problem.Mr. Tolefree, field supervisor, came out to do a camera inspection to find the plumbing pipe problem. He was very very nice, funny & very very knowledgeable! He went above and beyond to find where the pipe was broken. He spoke to us about repair options and scheduled the follow up.His commitment to customer service went beyond 5 stars when he called up back on at 7:30pm on the Saturday he came out, to address a question I had. Only someone who truly cares about the customers and his company does that! He exceeded our customer expectations!Excellent & outstanding!

  • Review 145 (2024-02-12 - Rating: 5)

    Asm was fantastic, kind, thoughtful and a real problem solver! He explored all options and then finally he was able to fix my issue. Would use him 1000 more times.

  • Review 146 (2024-01-25 - Rating: 5)

    Lun was amazing and very professional! He knows what he’s doing and honest.Roto-Rooter picked a good one. Definitely using him again!

  • Review 147 (2024-04-01 - Rating: 5)

    Violin was a great tech! He was courteous and explained the problem and gave solutions to help with the problem I had with my toilet.

  • Review 148 (2023-12-08 - Rating: 5)

    We had Cin “Chin” as our plumber. He was very nice and knowledgeable. Fixed our issue and we’re very happy. Would recommend if you’re in a pinch and need a plumber!!

  • Review 149 (2024-10-06 - Rating: 5)

    Jamie with Roto Rooter repaired several plumbing issues throughout my home over the past few days. He took the time to explain everything, including various options for repair or replacement. He kept me informed of his arrival time each day and was friendly and courteous.

  • Review 150 (2024-01-25 - Rating: 5)

    The guy was on time and very knowledgeable. I thought my issue was severe, but he quickly fixed the problem and he educated me on winterizing my home. If I need help, I know who to call.

  • Review 151 (2022-02-13 - Rating: 5)

    Edward was EXCELLENT. He was prompt, courteous and knowledgeable taking multiple approaches to unclog our sump pump. He knew the model of our pump and worked with our builder to solve our problem. I highly recommend him and the services of Roto Rooter. This was an emergency call on Super Bowl Sunday. Showed up inside of 1 hour; just awesome!!

  • Review 152 (2024-01-28 - Rating: 5)

    Our technician was great! He came on time and was able to help us quickly. He was very professional.

  • Review 153 (2018-10-24 - Rating: 4)

    Had a hot water heater start leaking. Called and scheduled an appointment for the next morning. They called promptly and were even 15 minutes early. Stefan was our repair man. He was very professional and knowledgeable. He did an excellent job having to remove and then install the water heater on our third floor. Im happy with the service, although the price was pretty high.

  • Review 154 (2019-08-07 - Rating: 5)

    Making the appointment online for same day service was quick and easy. Received confirmation via phone call within minutes. The technician was knowledgeable and very helpful in regard to our situation. He was able to provide a workaround so we could still use our plumbing until decisions were made on how to appropriately address the problem (underground drainage pipe near to the street obstructed by tree roots). I would definitely recommend Roto-Rooter to anyone with an emergency plumbing issue.

  • Review 155 (2022-06-08 - Rating: 5)

    I needed help ASAP with my moms house. A major blockage had left us with a kitchen sink that wouldnt drain, a bathroom toilet that wouldnt flush and a wash machine we have up on years ago. One call to Roto Rooter and we had a master plumber out the next day. He was thorough in his inspection, finding the issue, 3hrs of work and all back in working order. Was it inexpensive...no...but to have a functional home now was worth every penny. Knowledgeable, friendly and dependable. I will certainly call on them again.

  • Review 156 (2023-08-29 - Rating: 5)

    We had an outdoor drain blockage which Dustin was able to fix quickly and efficiently. He also provided excellent recommendations on how we can remediste the situation and prevent flooding in the future. Would recommend!

  • Review 157 (2024-02-25 - Rating: 5)

    Couldn’t have been a much better experience with all the bad news we found. They stayed on it until everything was fixed. Very professional & friendly people. Thanks for making the best out of our sewer woes…

  • Review 158 (2024-01-22 - Rating: 5)

    Plumber was very friendly and accomplished what was requested in a timely manner. He made the effort to find a difficult to obtain part critical to completing the job

  • Review 159 (2023-09-22 - Rating: 5)

    Very professional & fixed the problem. (Had to snake out the kitchen drain) Pricey but probably the going rate.Technician was very polite, knowledgeable and well-mannered.

  • Review 160 (2021-12-22 - Rating: 5)

    Our sewer line broke in two spots Friday evening causing major damage to the main floor bathroom and basement underneath - the Roto Rooter team was on site in ~30 minutes! Bob led efforts to mitigate spill while Vince identified specific cause, details and what was needed to properly fix. They each coordinated their groups to include Donnie, Emanuel, Charles and Ray working through the weekend to restore our service by Sunday afternoon. We are most appreciative of the great job they did and all efforts during this event! They will be the first ones we’ll call for future plumbing needs and recommend them highly for any similar work - thanks again guys! Best, Pat M.

  • Review 161 (2023-09-09 - Rating: 5)

    Russell was very informative and patient. Fixed our problem very quickly and told me what we should do to prevent it from happening again as well as tips to extend the life of our water heater.

  • Review 162 (2022-11-22 - Rating: 5)

    Cory was very professional. He had to repair someone elses repair job. He stayed at my home until he was absolutely sure that the work had been done correctly and completely. I really appreciated all thst he did. Thank you very much

  • Review 163 (2016-11-21 - Rating: 5)

    Great experience with Roto Rooter today! The office staff was professional and quick to get a technician to our house. Kostadin was very personable and quick to address our problem. He definitely knows what he is doing and even offered some advice for us. All around great service

  • Review 164 (2020-10-25 - Rating: 5)

    Vince with Roto Rooter was awesome! He came in and instantly offered a solution that worked for our budget. He came back the next day, completed the work in a clean and efficient manner, and was incredibly helpful explaining what, why, and how. He set great expectations and then executed the job completely. Highly recommend!

  • Review 165 (2019-07-23 - Rating: 5)

    My service was exceptional. My plumber came in assessed the problem and communicated simply and effectively. He corrected past mistakes and stayed until the issue with my pump was completed. I will be using Roto-Rooter again for any future needs and will definitely recommend to friends and family.

  • Review 166 (2022-09-21 - Rating: 5)

    I was happy with the service Cory was excellent. He explain the problem and what was needed to resolve the issue. He had the tools and time to immediately complete the repairs. The service included a six month guarantee. Great Job!👏😅😇

  • Review 167 (2019-01-15 - Rating: 5)

    Angel was fantastic! He showed up quickly to my home and was super professional every step of the way. He explained the issue very clearly and made sure I understood the process to get the issue repaired properly. The price was a little high but they do offer a warranty so that makes it worth it. Again, I cant say enough about Angel!

  • Review 168 (2020-10-26 - Rating: 5)

    Ned has been amazing at leading this whole experience. He came on time and explained everything very well. He made some suggestions and them let is decide what was best for us. He then gathered his team including Hristo who came after dark to clean out our line so that we were able to use our plumbing was wonderful to work with and was pleasant despite the late hour and gave us clear direction on what was next for our situation. Because of these two we are able to stay in our house and use our plumbing while it is still being repaired. What a wonderful experience.

  • Review 169 (2022-02-27 - Rating: 5)

    Our service tech Henry did an excellent job! He was very professional, efficient, knowledgeable, and nice. I would absolutely use this company again. Especially if the service is as good as Henry provided. 10 starts!

  • Review 170 (2024-02-01 - Rating: 5)

    Mike was excellent and went over and beyond.. He was very professional and pleasant to work with. I will request him to come out. 5*****

  • Review 171 (2018-04-25 - Rating: 5)

    My call was answered promptly and they were able to get the technician I wanted. The hourly service fee is pretty steep. But our tech Emir is AMAZING!!!! Hes the reason I use roto-rooter. Hes honest and so knowledgeable. He will talk you through everything and give you the price up front. Hes really the sweetest guy and roto-rooter is very lucky to have him. So professional, does the job quickly but thoroughly. He left me with no questions or concerns.

  • Review 172 (2023-08-18 - Rating: 5)

    Russell was amazing. He came in and fixed the problem. Was super knowledgeable and talked us through everything. Highly recommend Russell and Roto-Rooter.

  • Review 173 (2024-12-11 - Rating: 5)

    Great with communication and also knows exactly what hes doing

  • Review 174 (2022-11-11 - Rating: 5)

    Rooter team came to my house as soon I called for emergency response for water pipe burst. The team ( Resen, Jamie Wilson and Cori) did a good job draining the water and checking the mold for 5 days. I am pleased with their work and will recommend the company to any one. Thank you Rooter!

  • Review 175 (2023-08-21 - Rating: 5)

    Russell did a very great and thorough job and his recommendations were very informative and easy to understand. He is a valued member of the company.

  • Review 176 (2021-02-24 - Rating: 5)

    My experience with Roto-Rooters was great from start to finish. From the first call, the agent was able to help me immediately get an appointment for the day when my shower/tub drain clogged very suddenly. My technician, Svman (hope I spelled that right!), was fantastic! He was polite, timely, followed all covid safety rules, and promptly fixed the drain issue. He also made sure to leave the work area cleaned up which was above and beyond what I was expecting. While a little pricy, I’m very happy with my experience here and personally I think the quality of the job was worth the cost. I’d definitely recommend! Thanks!

  • Review 177 (2021-12-04 - Rating: 5)

    Izell provided excellent service, he was also patient from the start as I was not home when he arrived. I was really concerned with my faucet issue, he made me feel comfortable and calm that the issue could be fixed and in a timely manner. When you call RotoRooter be sure to request Izell. He’s the absolute best!

  • Review 178 (2022-10-28 - Rating: 5)

    The technician, Christian was very professional, arrived within the time frame I was given, thoroughly explained what was wrong with the dishwasher not draining and cleaned the drain. He even made sure I see that the problem has resolved by running the dishwasher for approximately 2 minutes and I could see that the water did drain after the brief cycle. Thank you for your service!

  • Review 179 (2023-08-22 - Rating: 5)

    Dustin was very helpful. On time, friendly, and I felt like he really listened and took the time to explain the issue and solutions. Much appreciated- will use again.

  • Review 180 (2021-04-13 - Rating: 5)

    Suman, from Roto-Rooter in Atlanta did a great job. He gave me a fair price, and he was able to find a solution to my problem quickly. The other plumber that we had come out tried to charge us thousands to solve a small leak, but Suman was honest and addressed my problem quickly. I really appreciated his professional service. He was clear in explaining everything that had to be done, and he was super helpful with advice about how to deal with the rest of the issues that we had to tackle in this house. I would highly recommend them, and I would highly recommend Suman as a tech.

  • Review 181 (2020-10-27 - Rating: 5)

    When a pipe burst and flooded my basement, they came out same day to repair the pipe and set up drying equipment. They participated in the phone call to my insurance company to move things along more quickly and smoothly. They also referred me to a company that would complete the reconstruction.After completing the demo to the affected area, Derrick and Michael went above and beyond by helping me figure out what was behind an unrelated wall I was considering removing.Quality work, excellent communication, and they went above and beyond. This was a great customer experience with Roto Rooter.

  • Review 182 (2024-08-12 - Rating: 5)

    Taylor, was great! He was very knowledgeable and took time to teach me some minor tips. He was always respectful and communicated well. The whole process was very easy. Highly recommend!

  • Review 183 (2022-08-13 - Rating: 5)

    We had an emergency outdoor plumbing issue. Stefan came within hours and expertly repaired our pipes. Company was very responsive and provided excellent communication along the way.

  • Review 184 (2023-07-26 - Rating: 5)

    Al and Jevin were very professional. They diagnosed the problem and quickly got to work with the repair. Site was fully cleaned up when repairs were complete. Would definitely recommend.

  • Review 185 (2018-12-15 - Rating: 5)

    Everyone we worked with during our plumbing backup issue from the plumbers to the clean up was professional and friendly. Tyler and Martin were very responsive each time they came and friendly and did an excellent job. Like that they work on Saturday and late nights without any complaints or attitude. I would gladly recommend this crew for any future plumbing and clean up issues. Thanks

  • Review 186 (2024-04-02 - Rating: 5)

    Good experience with Roto Rooter and technician Brian. Work completed in a timely manner and Brian was very pleasant.

  • Review 187 (2018-04-07 - Rating: 4)

    My phone call was answered promptly and the plumber was scheduled and called promptly as promised. He quoted the job before starting and answered all my questions during the job. He was very courteous and careful not to damage our landscape while digging outside. Our main water line leak was fixed and we are happy.Having used Roter Rooter before, I know they will stand behind their warranty. It might cost a little bit more, but I dont have to worry about them going out of business.I would use them again (but hope I dont have to)