Thomas & Galbraith Heating, Cooling & Plumbing

Located in Dayton, Ohio

Address: 6344 Webster St, Dayton, OH 45414, United States

Phone: +1 937-204-3028

Rating: 4.8

Services

On-site services
Online estimates
Wheelchair-accessible car park
Wheelchair-accessible seating
Wheelchair-accessible toilet
Assistive hearing loop
LGBTQ+ friendly
Appointment required
Free parking lot
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-30 - Rating: 5)
Got a text with a photo of who was coming & the exact time….there’s even a tracking link you can watch to see how far away they were.Preston B. came out today to fix our drainage problem. He was on time, extremely pleasant & very kind. Took his time to explain things to me in terms I could understand, since my hubby was at work. Cleaned up whatever mess was made, even when I offered to do it for him…. He refused & wanted to do it himself. I stayed & watched him work, he pointed out things for me to keep an eye out for, etc. I greatly appreciated being able to observe & it didn’t bother him in the least.Thomas & Galbraith are lucky to have him on their team! *** I will add that Thomas & Galbraith is a great company to use… gave us an extremely, extremely reasonable rate compared to any other place we called when first looking at just a quote.

Review 2 (2024-11-30 - Rating: 5)
Very pleased with the tune up and the technician who came to my door to check the furnace out. T & G installed the unit, it is 6 yrs old, and has performed flawlessly throughout. Maintenance is important, particularly when dealing with gas, as I have the unit checked twice a year. Seth, the tech, was professional, cordial, and informative as he had a few recommendations for my unit. What really impressed me was the detailed digital pictures which he emailed me upon completion of his work. The only recommendation I would make to the company is to label the pictures, as its hard for a layman to ascertain what is being tested, and I am always willing to research and learn new things. These pictures showed every step of the what was done, and totalled more than 37 in number. If you call T & G, ask for Seth...hell take good care of you with no disappointments.

Review 3 (2024-11-13 - Rating: 5)
The pipe that drains the water from around my foundation was clogged, and possibly broken due to roots from a nearby tree. Dan from Thomas & Galbraith came out to inspect the situation, then give me a proposal and estimate for the work. There was good follow-up on the estimate. T&G was very good about notifying me of when they would arrive. The work itself was done in a very considerate and professional manner. I was very pleased. After completion of the work, Dan came back to verify that the pipe was clear (I was able to view the scope and witnessed water running out of the drain). I loved that the last thing Dan said was, Are you satisfied? I was, and overall it was a very good interaction with T&G. I would use them again, and would recommend them to others.

Review 4 (2024-07-19 - Rating: 5)
My service technician today was Josh Klotz who took the time to explain the cause and solutions for my leaking faucet and handles. His attention to detail and explanation was precisely what defines good customer service...to the point where I try to request the same expert each time I call them. I am on a service monthly contract that has paid for itself in under 6 months. I have been a loyal customer since the month I moved in over a decade ago. I highly recommend T & G to any homeowner.

Review 5 (2024-12-18 - Rating: 5)
With our membership, there is included plumbing inspection. Nathan was our tech, and we focused on inspection of the 12-year old water heater. He flushed the tank (to make sure no buildup of calcium in the bottom), tested the flu was drafting properly and checked the pressure regulator. No charge with our membership. He also provided helpful advice on an issue we had with a toilet and provided a cost estimate to replace a fill valve assembly. Also no charge for the advice. No high pressure sales, just good water pressure! We are a very satisfied customer with T&G. Thanks.

Review 6 (2024-11-04 - Rating: 5)
Our furnace went out last week, and we are new to our immediate area. Cody initially came out same day. He provided a thorough inspection and explanation of options. We opted to bite the bullet for a full replacement, and Cody connected us with DJ.DJ was extremely courteous and personable during his visit. He listened to our exact needs and budget concerns. I tried to be a tough customer, but he was able to provide realistic solutions and the pros/cons of each option. His transparency and willing to work with my budget needs are exactly what I was looking for. We scheduled the service (which only took 4 hours for a brand new furnace installation).Adding to DJ and Codys stellar service, DJ really stepped it up. I had made a mistake in the paperwork, and the install date was almost pushed back. DJ would not stand for that, he fought for me and my family so that we would not have to endure another cold night. He made it happen for the originally scheduled date when he could have easily let my mistake push the date back.I am bought into what the Thomas & Galbraith team provides for their clients. I now have a partner in my home service needs! If you are looking for excellent service and incredibly competitive pricing, let DJ and his team take care of your home service needs!

Review 7 (2025-01-02 - Rating: 5)
The remnders prior to the visit were timely and appreciated. The technician was very pleasant and professional and personable. The price was awesome as I had signed up at Home Depot in the late summer at a greatly discounted price. The tech spent about 1.25 to 1.5 hours going over my furnace. He took great care to wear shoe covers as he went in and out of my home. The only thing that I thought was lacking was an explanation for the 30 + photos that I was sent after the visit where it showed numbers on a screen from a HVAC reader of some sort, possibly showing air flow numbers from different registers but I have no idea what any of them meant so it was kind of useless opening that many photos if I didnt know what any of it meant. The dirt and debris in vents was self explanatory but the rest of the photos of wires and various parts of the furnace, were not. I did communicate back to them that I had no idea what the photos meant but no one has answered back on that issue.

Review 8 (2025-01-04 - Rating: 5)
My technician Elyas. He was very nice and professional. Discussed everything that was going to be done and needed to be done. Also check my pipes in kitchen to make sure they were properly protected from the cold. Definitely will use in the future

Review 9 (2024-12-12 - Rating: 5)
My experience with Thomas & Galbraith was excellent. The technician arrived per agreed scheduled time after sending me an email and a text. The service I received was for a furnace tune-up. He allowed me to look over his shoulder and watch what he was doing. He explained every check and test he performed on my furnace. The tech was very knowledgeable, polite and friendly. I won’t hesitate to call them when I have any problems with my furnace in the future.

Review 10 (2024-12-11 - Rating: 5)
The two gentlemen who installed my water heater and replaced the shower drain in my bathroom shower were very efficient and friendly and totally business oriented. They showed me everything and explained what was done and made sure I was satisfied with everything, they also cleaned up before they left even cleaned the mud off my porch! Very satisfied customer!

Review 11 (2024-12-07 - Rating: 5)
After discovering that I was in way over my head with repairs I consulted Google. I had seen Thomas & Galbraith trucks in the neighborhood before. I decided to give it a shot. I filled out the questionnaire on the website and received a call back within 15 minutes. I had an appointment the next day. Brandon came out and assessed what was going on and made some recommendations. Later that week they came back out and fixed the issues. They took care of everything including coordinating with the city to come out and shut the water off at the street. Top notch service that I will recommend whenever I can.

Review 12 (2024-11-22 - Rating: 5)
I cannot say enough positive things about my technician Justin and your company! Justin was very friendly, super knowledgeable & he was able to calm my fears. He never made me feel inferior or stupid like a different company that shall remain nameless. 10/10 recommend!!! Thank you so much for taking such amazing care of me 🫶

Review 13 (2024-11-21 - Rating: 5)
Robbie did a fantastic job. This is the second time he’s responded on a call. He’s always fair and gives me common sense explanations. As a newer homeowner, it’s incredibly helpful. Would recommend T&G to friends and family.

Review 14 (2024-09-18 - Rating: 5)
Your employee, Jordan, was extremely nice and told us up front what needed to be done. He also showed us what he did and his work was perfect and he was very efficient. He also explained other aspects of our plumbing which might need repair, and when we want the work completed, we will definitely choose your team to complete that work. Thank you for a very affordable and convenient experience. Be sure to tell Jordan thank you!

Review 15 (2024-08-07 - Rating: 5)
I had a very pleasant experience today with Thomas & Galbraith company.Setting up the appointment was very easy. I love the email, that shows you who will be coming to your home.The service technician, Brandon, was great! He put covers on his shoes when entering home. He was so helpful andprofessional. He explained everything about my plumbing needs, answered all of my questions and resolve the plumbing problem.I highly recommend T & G to any homeowner!

Review 16 (2024-08-12 - Rating: 5)
Great company-from the secretary answering the phone, the after hours answering service to the team at Thomas & Galbraith. So friendly, courteous and helpful. I have had them out 3 times now and each time they not only solved the problem and they were just as friendly and courteous every visit. I had Jeffrey Zebu k come out today. He was very efficient and got my problem solved. I had a lot of questions and he answered them so I could understand everything he was saying. He is a very likable young man. He did a good job of cleaning up after he was done. I would highly recommend their company. And thank you Jeff for all the info you gave me.

Review 17 (2024-12-26 - Rating: 5)
They were on time courteous and very respectful. They explained to me anything that needed to be done. They explained to me about my new heat pump and how everything was working. I will definitely be using them again.

Review 18 (2024-09-27 - Rating: 5)
My experience from start to finish was fantastic. From making an appointment, to getting an estimate, to the final install. All of it will went smoothly. I will recommend Thomas & Galbraith to anyone looking for plumbing services. Steven was very thorough in his explanation of services needed.

Review 19 (2025-01-03 - Rating: 5)
Robbie Moyer was the plumbing technician who came out to fix my leaking tub faucet. He was fantastic! So friendly and personable. I will request him the next time I reach out to Thomas and Galbraith.

Review 20 (2024-09-27 - Rating: 5)
A complete installation of furnace and heat pump at my home. The installers Daniel and Charles were met with a unique challenge. Winds of 50-60mph and torrential rain from remnants of Hurricane Helena. Daniel and Charles worked diligently nonstop and completed the job. No complaining, no excuses and tremendous work effort. They did a terrific job with the installation, explaining the process along the way and making sure my home remained clean during such extenuating circumstances. Very grateful for such good service!

Review 21 (2024-12-24 - Rating: 5)
Really very professional. From the reminders which give you a name and picture of the worker coming to do the service before they arrive, following a specific check list of what needs to be reviewed, to all the work verified by a tablet, I feel confident that the service will be done correctly the first time around.

Review 22 (2024-12-13 - Rating: 5)
Trey did a thorough inspection and explained everything to me in a way that I could understand. Although Trey had done many jobs before arriving at our househe was still very pleasant and respectful.I believe he represents your company welland I am happy to recommend him.Dwight Hesson

Review 23 (2024-11-27 - Rating: 5)
Plumber actually came early than my assigned window which I can never remember happening. He was considerate and careful. He got all the tasks done in less than two hours and found a potential problem which he also addressed. He left the place tidy. He explained the work to me. The only thing I can suggest is that I would have liked to have gotten a copy of my receipt for the work done, but that is a small thing. I know they have it on file at their offices whom I spoke with. I would use them again without a second thought.

Review 24 (2025-01-02 - Rating: 5)
Update(1/2/2025): I got a call from the manager Kyle and he asked me what can they do to make me feel better after seeing my feedback. I was open to the idea of doing the job right, they sent another set of best technicians and the sewer drains were cleared. Kevin Walters and his assistant Trent, their supervisor Daniel Eckel did an amazing job. They were friendly and they took care of the issue. Thomas and Galbraith is lucky to have them who are dedicated to serve customers. Now there goes my 5 star for the job done right!!!This is our first time using Thomas and Galbraith for clearing the sewer drains(12/28/2024). The technician(Joe Hoerlein) did not do a great job, felt he wanted to do a shody job and head elsewhere. Couple other guys who put scope through the drain showed us visually that he did not do a good job. So many blockages werent cleared. Since they give us one year warranty of their work, we will definitly use that opportunity if sewer backs up in the basement. My hubby insisted him to re-do the cleaning by then he had already pulled out the snake and was hesistant. I wonder how someone can be so lethargic at work!! No stars for a SHODY work!!

Review 25 (2024-10-02 - Rating: 5)
We just purchased and had installed a new Carrier furnace in our 160-year-old home. Obviously, its too soon to comment on the furnaces performance, but we can certainly say we were impressed with all the T&G individuals with whom we dealt, from the initial inspection, to the sales rep, to the installers. The 10-year warranty doesnt hurt, either. We chose T&G on the recommendation of our son and our neighbor. So far, so good!

Review 26 (2024-12-21 - Rating: 5)
Very smooth process getting appointment setup. Love how they sent a picture of technician before arrival.Jeffrey was very professional, respectful, and informative. Would highly recommend them solely on experience with technician!!!

Review 27 (2024-10-27 - Rating: 5)
Main sewer line wasnt draining due to many tree roots in line. Kevin, the technician arrived in a reasonable time even though this problem occurred on a weekend. He was quick to resolve the issue. He was very professional and friendly. I would definitely recommend Thomas & Galbraith.

Review 28 (2024-12-19 - Rating: 5)
The Mason Community Playhouse ( of which I am on the Building Committee ) has very apparent----even to the actors!----heating and cooling problems. Alec Mackey came out to inspect our systems thoroughly and gave us several options as to how to correct the problem and what was even more important...what NEEDED IMMEDIATE attention and what could wait a bit. Since we are a Non-profit organization, we have to be frugal when it comes to expenses. Alecs very thorough explanation and detailed breakdown of what needs fixing IMMEDIATELY and WHAT can be put off for a bit, really made this actor feel more secure in explaining the details of the work that needs to be done to our Board Of Directors. I am looking so forward to working with this company and with Alec in particular. What a knowledgeable, detailed Tech !!! 👌 He made me believe in Excellence In Customer Service again !!!

Review 29 (2024-05-21 - Rating: 5)
We had to have a water heater replaced and the team at Thomas and Galbraith were professional and took great care during the entire process.The project evolved into installing a water filtration and soften system along with the new water heater to prevent the new unit from having the same problem down the line.We also opted to have a Phyn auto water shutoff valve and sensors to prevent extensive water damage due to a leak. It can track usage and provide many valuable metrics to track water usage.Overall we are very happy and couldn’t recommend the team more highly especially Daniel who lead the entire effort and made sure everything was done correctly.

Review 30 (2024-11-12 - Rating: 5)
Plumbing repair project that turned into a much larger scope when the existing conditions were fully uncovered. Both Josh and John were very professional and cared about providing the best and right solution. The work was completed quickly and we were never left without a working house overnight

Review 31 (2024-09-24 - Rating: 5)
Josh & Caleb did an amazing job today installing a new heat pump system at my home. They worked more than 7 hours straight with no lunch break! I have never heard of any installer doing that for a customer. And they cleaned up/left the basement in pristine condition. The system works like a charm. I could not be more pleased. Thank you, Thomas & Galbraith for hiring people like Josh & Caleb.

Review 32 (2024-09-03 - Rating: 5)
I am impressed with the competence, patience and ability which my service man, Dustin, used to fix the problem with my Thomas & Galbraith water softener after a water main break. There was a strange noise from the unit that would not resolve. Dustin consulted with his work team and was here for over 2 hours. The unit is working perfectly, now several days after the initial problem. I chose Thomas & Galbraith from the beginning because I heard good reviews from friends and others. I’m so happy with them and find their staff competent and considerate. I highly recommend them without reservation. And thank you Dustin for your competence and patience resolving my issue.

Review 33 (2024-10-30 - Rating: 5)
The ease of scheduling an appointment was very convenient. They came out and fixed my moms drain issue very quickly. The technician was very friendly and professional. We will definitely be calling again next time we have an issue.

Review 34 (2024-12-11 - Rating: 5)
Highly recommend Thomas & Galbraith; Kevin easily handled a clogged sewer line and also diagnosed other related plumbing issues. A follow-up appointment and newly installed Toto toilets by Robbie made me a customer for life. Thank you Kevin and Robbie for your prompt, professional service - my plumbing woes are solved ! 😃

Review 35 (2024-11-04 - Rating: 5)
The staffs are very friendly, professional, and transplant. They explained about the details of their work and the reasons for the pricing and additional cost as needed. Additionally, they kindly gave us additional suggestions for easy handy work that we can handle by ourselves. I am very satisfied with their work so far.

Review 36 (2024-11-21 - Rating: 5)
The technician, Frank was very professional and very knowledgeable. He answered all my questions. He completed my furnace tuneup in a timely manner. Frank is definitely an asset to your team. I will be calling back in the spring for my air conditioning tuneup. Thanks again Frank!

Review 37 (2024-12-07 - Rating: 5)
I had a clogged kitchen sink drain. I contacted Thomas and Galbraith on line and heard back from the company immediately to schedule my appointment. The receptionist was kind and professional. I received a confirmation e mail and the technician, Jeff, called me about 30 minutes before his arrival time. Jeff was courteous, professional, and explained the work he did. He resolved the problem!

Review 38 (2024-08-20 - Rating: 5)
Logan was our guy and he was amazing!! We had no idea what was wrong but we were just PRAYING it was only a drain clog. Logan was polite, friendly, quick and very thorough! He was friendly with our cats, told me some tips and tricks to help prevent clogs, and even asked if he could use a paper towel 😂! He was so sweet. You can tell he is a big family man. I was hesitant to ask about the damage as I’ve seen some places charge a boatload for just a snake and he was quick to let me know it was a flat 93.00, WITH ONE YEAR WARRANTY! I was so relieved. If you ever can request from their company, LOGAN was fantastic!

Review 39 (2024-09-16 - Rating: 5)
We purchased a new AC a year ago and it ran into issues this past Saturday afternoon. The tech, Kyle, arrived quickly. Unfortunately he didn’t have the necessary part. On Monday, Keith arrived with the correct part. Both techs were amazing. Keith was diligent and thorough in his repair. Hats off to both of them for getting our house cool again.

Review 40 (2024-11-14 - Rating: 5)
We had our annual furnace check up. I love that T&G is really good about giving you all the information upfront. You get an email advising exactly who your technician will be, a picture of them and a two hour window of what time they will arrive. Very nice T&G.

Review 41 (2024-11-05 - Rating: 5)
This company really came through again. Our hotel water heater died the morning a house full of company was arriving. The eight of us needed to get ready for a wedding.Our technician pulled out all the stops to see that we had everything replaced and ready. He work several hours until we had hot water once again. We can not say enough positive things about the service they provided. Thanks again from all of us.The Graff Family

Review 42 (2024-12-12 - Rating: 5)
Keith, our service technician, did an excellent job servicing our furnace. He provided a detailed summary of the inspection results. We highly recommend Thomas & Galbraith.

Review 43 (2024-12-12 - Rating: 5)
Joe did a great job clearing my kitchen drain and was prompt and courteous. Price was more than reasonable and much much better than certain national chains. Would definitely use again.

Review 44 (2024-09-01 - Rating: 5)
Brendan came out on a Sunday and was able to get my AC up and running in no time. He explained what the issue was and what he needed to do. The price was reasonable. I’ll definitely call them again and highly recommend them!

Review 45 (2024-12-04 - Rating: 5)
Joshua Klotz came in, put on shoe covers, explained the process, asked if I had any questions or concerns regarding the plumbing and went to work. Very knowledgeable, helpful and pleasant young man. Excellent job!

Review 46 (2024-09-11 - Rating: 5)
Ajay was scheduled to come out for our HVAC annual tune up/checkup. He was professional and polite. He explained everything he was doing and his findings. He made a few recommendations that could help our unit operate more efficiently. Would definitely recommend 👌🏻

Review 47 (2024-08-22 - Rating: 5)
The technician, Jeffery, did a great job unclogging my kitchen sink. It was pretty deep and very clogged. He was also very helpful in explaining what he was doing plus tips on keeping the drain clean.I will say that all of the technicians that Thomas & Galbraith have sent my way are friendly and knowledgeable.I hope I don’t need one again any time soon, but I would not hesitate to call again if I had an issue.

Review 48 (2024-11-20 - Rating: 5)
I recently had my HVAC system serviced, and the experience was outstanding. The technician was professional, thorough, and explained everything clearly. They ensured my system runs efficiently and even shared helpful maintenance tips. My HVAC is now performing better than ever. Highly recommend their reliable and customer-focused service!

Review 49 (2024-09-30 - Rating: 5)
Thomas and Galbraith do some of the best work in the area. Every technician that has come to my home has been wonderful and I trust them and their work over anyone else. They have a lifetime customer in me for sure. Huge thanks to Nick, my most recent tech!

Review 50 (2025-01-03 - Rating: 5)
We had Thomas and Galbraith replace or 20yr old Water Softener today.Cameron and Phil arrived on time and immediately covered our carpeting and covered their shoes to protect our home.Both men were extremely polite and knowledgeable and answered all of my questions concerning the installation.I will definitely call Thomas and Galbraith for my future plumbing needs.

Review 51 (2025-01-02 - Rating: 5)
If your furnace/ AC needs some repair or maintenance be sure to request an amazing tech, Cody Gross. He is a top notch HVAC tech who will take care of your problem. Thank you Cody.

Review 52 (2024-07-25 - Rating: 5)
Water Heater went out and they were available the same day to diagnose and schedule a new install for the next morning. Installation guys were equally as nice, efficient, and got the new water heater up and running with no issues. Post-installation, after pointing out a concern, they were understanding and amended the issue until I was 100% satisfied. Thanks for the fast turnaround and professionalism!

Review 53 (2024-12-09 - Rating: 5)
Brian is fantastic if you need any well work. Don was great by keeping updated on my status as my issue began on the weekend. Overall excellent customer service.

Review 54 (2024-08-05 - Rating: 5)
Service tech Logan was great. He unclogged the drain in no time. Logan made sure it was unclogged before he left. Logan was very professional and he made sure everything was cleaned up when he was done. This is the second time I have used Thomas & Galbraith for plumbing issues. They have been great both times. You can’t beat 93.00 or it’s free to unclog a drain with a 1 year warranty.

Review 55 (2024-10-08 - Rating: 5)
Great experience!!!10 out of 10I just bought my home but my furnace and AC unit were new with warranty. I scheduled Monday 8-10 they called and was at my home at 8. Compressor was bad I had to pay for a member ship and it was covered. I was expecting to pay $98 and the membership was no where near the that. The guy was professional emailed me pics of old and new part and my readings. Very good experience

Review 56 (2024-09-18 - Rating: 5)
Logan came to service me this morning! He was very friendly, knowledgeable, and reassured me that for any plumbing issues, I can count on their business! The professionalism from start to finish has made me a lifetime customer if I shall ever need anything fixed again! Thank you so much Logan and Thomas and Galbraith!

Review 57 (2024-09-03 - Rating: 5)
We were so grateful for our A/C tech, Josh. He showed up on time, even on the hottest day of the year, and got our A/C fixed quickly and efficiently. We were so relieved to have cool air again. Highly recommend their service, honest and reliable! Thank you again!

Review 58 (2024-10-08 - Rating: 5)
I had a great experience today. Terry Neal came out to check my old furnace and did a very good job cleaning and checking everything. He was knowledgeable and helpful answering my questions. Highly recommend Thomas and Galbraith!

Review 59 (2024-09-12 - Rating: 5)
Kyle Dawson was my technician today, and he was fantastic! From the moment he arrived, Kyle presented kindness and professionalism at every turn. He made sure I was informed, was apologetic that he didn’t have the materials on hand to finish everything same day, and he made sure I knew about my warranty and how it impacted next steps. Thanks, Kyle! I appreciate you!

Review 60 (2024-09-11 - Rating: 5)
We had a water softener installed. The plumbers from Thomas & Galbraith were friendly and professional. They took the time to listen to my concerns. The installation was completed without a hitch. They took the time to thoroughly explain the system and answer my questions.

Review 61 (2024-09-19 - Rating: 5)
Logan was my service technician and I couldnt have asked for a nicer, more knowledgeable person to have. He was personable and at the same time, was able to get the job done quickly. I would definitely recommend Thomas & Galbraith (and also Logan :)

Review 62 (2024-09-19 - Rating: 5)
Really great experience thus far with T&G. AC went out over the weekend. After having our system looked at by another company on Monday we found out we needed an entirely new HVAC. Chris Marrie from T&G came out the next morning went over everything they would do and had quotes in front of me before he left. They also came down in price and matched the best offer we had on the table. Install happened Thursday - arrived at 9am gone by 4pm and cool air was blasting through the house again. Really impressed so far. Can’t speak highly enough of Chris and the install team.

Review 63 (2024-10-04 - Rating: 5)
The men called me 30 minutes prior to arrival. They were very respectful. Did their work in a timely fashion. As far as I can see they cleaned up after they finished. They explained all the things that they did. Took care of the paperwork and were gone.

Review 64 (2024-09-25 - Rating: 5)
Our technician, Elyas was excellent in his service with us.We could tell he was very thorough, sufficient, and presented with great professionalism in our home.We learned a great deal regarding our heating/air systems and next steps to take in order to keep our home units running effectively.We will definitely recommend T & G services to our friends and family and look forward to continued services with Thomas & Galbraith.Many, many thanks. 🙏

Review 65 (2024-12-10 - Rating: 5)
Tech showed up early to help with a clogged drain. He had the proper tools and expertise to complete the job in short order and left the area clean and orderly when finished. Definitely recommend Kevin and Thomas and Galbraith for your plumbing needs.

Review 66 (2024-09-13 - Rating: 4)
Everything was great! Technician, Kevin, was very thorough and patient. Very good with dogs! Only gave 4 stars because they couldnt come out same day. I will definitely call them again!

Review 67 (2025-01-05 - Rating: 5)
Alec came out when the thermostat broke moments before a winter storm. He was very professional and able to diagnose our problem quickly and get us back to working conditions

Review 68 (2024-12-19 - Rating: 5)
Thomas & Galbraith HVAC personnel were very professional and knowledgeable. They were able to come out in a short period of time and repair our HVAC unit. They went the extra mile and also serviced our units humidifier. We will use them again!

Review 69 (2024-10-10 - Rating: 5)
Kevin was clearly knowledgeable about the work he does, and was professional and courteous. I especially liked how Thomas and Galbraith sends a basic overview on who they’re sending to your house. I can’t recommend this company enough, they seem to be doing everything right!

Review 70 (2024-08-30 - Rating: 5)
2nd time using their services. Preston was very polite, all business and got our drain unclogged very efficiently. Will be recommending to any friends in need. Very budget friendly. Some people charge to even come to site and their $93 or free service is awesome!

Review 71 (2024-09-10 - Rating: 5)
Thomas and Galbraith always sends professional people. They each do a great job with my maintenance checks and explain everything to me. They never push for anything additional. I’ve had them for years and I’m a very happy customer.

Review 72 (2024-08-11 - Rating: 4)
Although the technician was overbooked and more than an hour past his scheduled window, he made it out and did a great job. However, I had a Dr appt and had to have a friend let him in. I missed my renewal window, that apparently ended that day! I called customer service, after hours, and spoke with someone who assured me someone would call as soon as the office opened in the morning. It has now been four days with no call. I guess we no longer have a service agreement. VERY disappointing and frustrating. It was NOT our fault the way the day worked out!

Review 73 (2024-09-13 - Rating: 5)
Seth Heaton was fantastic he took the time to truly look into all the systems not like in the past where the others weren’t even here for 30 minutes. He was here, checking everything. He did a great job and we would request him from now on to do our services.

Review 74 (2024-08-13 - Rating: 5)
Logan arrived promptly, he was professional and knowledgeable. Thank you Thomas & Galbraith. I finally found a trustworthy plumber who was helpful and didnt charge an arm and a leg. Very happy customer here. I would highly recommend this company.

Review 75 (2024-11-04 - Rating: 5)
Technician was well versed in the knowledge of our system and when confronted with an issue he wasn’t able to identify he didn’t hesitate to call for additional assistance in order to determine the root cause of our problem. The determination was made that we had an issue with one of the circuit boards and promptly ordered a replacement

Review 76 (2024-10-28 - Rating: 5)
A prompt response and visit for diagnosis and next day cure even though it was a Saturday and a part had to be picked up from a supplier. Technicians could not have been nicer or more efficient. I was kept in the loop with texts and emails as to IDs including photos and approximate arrival times. The bill was about $1,100.

Review 77 (2024-11-07 - Rating: 5)
Preston arrived promptly. He was personable and thorough. After clearing and testing the sewer line, he cleaned up after himself. Excellent service!

Review 78 (2024-07-27 - Rating: 4)
Gary, technician, did a great job but their parts department did not follow through and keep me informed as to the status of the parts order. They also quoted the wrong price due their confusion over the manufacturer warranty. Eventually, my AC was repaired and working but it was a stressful process and took longer than it need to.

Review 79 (2024-10-26 - Rating: 5)
I needed a miracle appointment on a Friday morning and Thomas & Galbraith came through! Kevin was assigned to my plumbing issue and he was a God-send! He was on-time, knowledgeable, and very professional. Thank you Thomas & Galbraith for always exceeding my expectations.

Review 80 (2024-12-19 - Rating: 5)
Preston was friendly and professional. Cleared out our main line taking care of our problem right away and made sure the line drained properly before packing up to leave. Very satisfied.

Review 81 (2024-08-27 - Rating: 5)
Brendan did an excellent job fixing our AC unit. He was very knowledgeable, polite, friendly and offered us the best possible solution for our needs. He explained in detail what he was doing and made suggestions about future service. I would highly recommend Brendan and the Thomas and Galbraith team.

Review 82 (2024-12-02 - Rating: 5)
The gentleman that serviced our heater today was exceptional! My husband commented that he would like him to come back next time. Very thorough and professional!

Review 83 (2024-09-03 - Rating: 5)
They are always prompt, responsive, and their work is high quality. We have them under an annual service agreement and that helps us plan and anticipate our needs. The service agent was highly helpful and courteous.

Review 84 (2024-11-27 - Rating: 5)
Sales Consultant C.J was Great very Knowledgeable and Helpful! The Technicians were Professional and Took Pride in The Work They Did! I would Definitely Recommend Them To Friends and Family!

Review 85 (2024-09-11 - Rating: 5)
Frank was professional and performed my A/C tune up exceptionally well. He cleaned the outside condensing unit which helped it to run smoother and hopefully longer. Great job.

Review 86 (2024-09-19 - Rating: 5)
Service tech was efficient and explained everything concisely. Very personable and friendly.Explained issues and concerns and yet no pressure to purchase or make decisions same day. Provided detailed estimates of all necessary work that would need performed.

Review 87 (2024-10-09 - Rating: 5)
Ethan was great! Extremely thorough and explained everything he did and showed me different parts of the furnace and how they operate. Very professional young man. You’re lucky to have him as an employee.

Review 88 (2024-12-23 - Rating: 5)
They were able to schedule me for service on the same day and showed up ON TIME! Friendly, respectful and helpful worker. Solved my issue and left the space cleaner than it was before!

Review 89 (2024-12-13 - Rating: 5)
Dan and Chuck were great. They worked quietly and efficiently. When finished, Dan explained everything to my understanding.Will definitely use them again.

Review 90 (2024-09-23 - Rating: 5)
Great company that we called to resolve an issue with one of our furnaces in our rental. Signed up for their maintenance plan to keep our units in tip top shape. Always courteous and accomodating on scheduling their visits.

Review 91 (2024-10-04 - Rating: 5)
Alec and Matthew were great. Both explained things thoroughly to make sure I understood my options. And helped me sign up for the routine maintenance. I would definitely recommend their service.

Review 92 (2024-11-12 - Rating: 5)
Kevin was a true professional. He was punctual, a good communicator, and offered to show us where the clog was and why he was doing what he was. If we ever need plumbing work done again we will request Kevin.

Review 93 (2024-08-25 - Rating: 5)
JuJuan was extremely professional and made sure our A/C system was running perfect before leaving. He double checked the capacitor he replaced to make sure it was operating correctly, checked the compressor, and also checked our refrigerant levels. He also replaced the valve stem on the refrigerant connector that was faulty without cost. All around a very professional, very easy to talk to, and a soft spoken person who tells you whats going on without mincing words.

Review 94 (2024-11-07 - Rating: 5)
Kevin W. came in on time and assessed the issues with our toilet and bathtub very quickly. He educated us on the problems and fixed them quickly. Thank you so much!

Review 95 (2024-11-25 - Rating: 5)
T&G Frank was on time and professional. Very friendly even when I said dont mind me,Im just watching,hah. Was told todays service was perhaps only temporary fix for furnace issue and what correct fix entailed which is most acceptable outcome for today. Wll continue to call T&G for my HVAC needs

Review 96 (2024-12-20 - Rating: 5)
This visit was terrific. Technician Alex called before arriving right at appointed time. Service was professionally done and results were discussed. Great job.

Review 97 (2024-12-15 - Rating: 5)
This company saved me DO NOT call Roto rooter ...they charge way too much over $400 my main drain was backing up I first called roto rooter as I usually do and get ripped off.. but then I saw the advertisement for this company they had a 93 special on any drain.that expired on my actual bday look at god🥰 They saved me alot of money they beat roto rooter to my house I had called roto rooter 1 hr before calling them roto rooter sent a 70 year old man with no tools in his hand who came to tell me to throw away any clothing the water touched 😦wtf dude why are u here? he says restoration 🤨 what are u restoring with nothing in your hand your a waste of space get out! Then here comes This company company saving the day fast service great job friendly service 👏 👍 🙌 👌 Thanks to the guy who came. I WILL NEVER CALL ANYONE BUT THIS COMPANY ..20000 STARZ

Review 98 (2024-11-14 - Rating: 5)
Thomas & Galbraith is absolutely the BEST of the best. Always reliable and friendly, these people know exactly what theyre doing for all your HVAC needs. Do yourself a favor and use the BEST our city has to offer...THOMAS & GALBRAITH -- dont mess with anyone less!

Review 99 (2024-07-31 - Rating: 5)
Service person, Jamal did a great job. Was very courteous and professional. He even rolled up our hose when he was done! Very impressive. Totally more than satisfied with the service.

Review 100 (2024-08-07 - Rating: 5)
Woke up on Sunday morning with no air conditioning with a projected forecast of 94° for the next several days. Called their office and they sent a technician out to my house within 90 minutes. Tony checked the problem and explained the issue to me. A new unit was needed and Jake came out to talk me through the process and reviewed all the options with me. We came to an agreement and my new unit was installed the very next day. The installers were friendly and completed it all in a couple of hours, and I came home to cold air once again. 😃. The entire process was seamless, friendly, and professional from the initial phone call to the installation. I highly recommend this company!!!

Review 101 (2024-11-01 - Rating: 5)
Justin was friendly and knowledgable. Arrived a little early and finished in a reasonable time. Replaced a needed part and everything was done to spec and in a timely fashion.

Review 102 (2024-08-30 - Rating: 5)
Very friendly and prompt service. They got someone out the same day to fix my A/C. Justin was the technician, he was nice, quick, and professional. Everything fixed in under an hour and could not be happier with the service I received.

Review 103 (2024-07-02 - Rating: 5)
Great service. The staff were professional and helpful. My experience began with my initial phone call. The representative was very friendly and understanding. A technician was sent out right away. He came to the appointment early and was able to get my plumbing issue resolved quickly and efficiently. I will definitely use this companys services again.

Review 104 (2024-12-10 - Rating: 5)
Don was very professional and helpful. Our primary shower was leaking and we were able to determine that it was not a plumbing issue. I would highly recommend Thomas & Galbraith and our technician, Don.

Review 105 (2024-10-08 - Rating: 5)
We had a water softener and RO system installed. The plumbers were on time and did a great job. We will definitely use Thomas and Galbraith for our future Heating, AC, and plumbing needs! Thanks!

Review 106 (2024-12-10 - Rating: 5)
Have used the services of Thomas and Galbraith on several occasions. They have always provided prompt service, polite personnel, and fair pricing. Highly recommend for all HVAC needs.

Review 107 (2024-12-02 - Rating: 5)
We had tree roots growing in our sewer line. Dan came out and scoped the line and determined where the roots were and offered the plans to replace or maintain. We chose to replace the clay pipe with pvc. We were scheduled within a week. The crew called prior to arriving, reviewed the repair and completed the job leaving no trace of debris behind. They had to drill into the concrete floor in the basement, located the damaged pipe, replaced it with pvc, filled in the trench and put down new concrete. Very pleased with everything.

Review 108 (2024-08-11 - Rating: 5)
Called on Monday, came out within 3 hours, and looked at our 40 yr old furnace. Found us the best deal for a new Hvac system and was installed on Wednesday in 6 hours. Everyone that we dealt with at Thomas and Galbraith were kind and professional. Will recommend to anyone who needs Heating and Cooling systems. Their the best.

Review 109 (2024-06-14 - Rating: 4)
Although they didn’t call us back as quickly as promised, everything else about the T&G experience was great. Our technician, Logan was prompt, courteous, and efficient at helping us analyze the problem with our backing up basement drains offering great solutions. He was also up front and clear about the costs of each service. All in all a great experience. We will definitely come back to Thomas and Galbraith for future mechanical and plumbing needs.

Review 110 (2024-09-06 - Rating: 5)
Jordan B with Thomas & Galbraith was great to work with. We had a leaking pipe in our basement found late in the afternoon and he came by that same evening. He was very efficient, fixed our problem, and even let our 2 yr old son watch and say hi and bye to him about a hundred times. Jordan B was very polite and explained everything he did, thank you again!

Review 111 (2024-12-03 - Rating: 5)
Dustin was professional and courteous. As well as efficient in handling our winter maintenance on our HVAC system. We are good to go until the next time (spring). 🙂👍

Review 112 (2024-10-04 - Rating: 5)
Stephen Rand came out to give me a quote on new plumbing. He was extremely professional very knowledgeable and made me feel comfortable in the information he was providing. I highly recommend!

Review 113 (2024-07-18 - Rating: 5)
After trying to install the sink and pipes myself-I called in the professionals. Dustin was courtesy and explained everything thoroughly. He left the area clean and worked quickly. I would give him 10 stars! Highly recommend.

Review 114 (2024-08-27 - Rating: 5)
Gary did a great job. Responded quickly and is ordering a part. AC isnt but 4 yrs old but we are on the maintenance plan, thank goodness! Thanks for sending Gary

Review 115 (2025-01-04 - Rating: 5)
Dustin was prompt and courteous. Very informative and thorough with his assessment. Recommend him to anyone.

Review 116 (2024-12-03 - Rating: 5)
I was quite shocked when I first laid eyes on Jordan, hes a BIG GUY and I wasnt sure if he would fit through the trap door & underneath my mobile home... Very nice, professional and thorough

Review 117 (2024-09-03 - Rating: 5)
A/C quit cooling around 2 a.m. last week - on one of the hottest days this summer. Contacted Thomas & Galbraith 24 hr line; they sent a technician (Mike) out the same day who diagnosed and repaired it. Home is now cool again :) Bottom line: fast, efficient service that didn’t “break the bank”!

Review 118 (2024-07-30 - Rating: 5)
Logan was my tech, I called yesterday close to the end of the business day. I got my tech out 1st thing with remarkably a small service window. The last company I hired for this issue took a few days to repair. Very quick, very professional and will definitely hire again.

Review 119 (2024-09-07 - Rating: 5)
Very pleased with prices, quality of work, professionalism of workers, fast response when needed with the installation of my AC and furnace. Ive also used T&G plumbers with the same level of quality work. Im a fan.

Review 120 (2024-09-18 - Rating: 5)
Mike Burgorf did a great job for us checking all the things we needed right now-- We appreciate him going over our Cooling issue and checking everything very well in this hot weather. If we need someone to help us with the cooler weather issues we would LOVE to have him help us again-- going over the warmer issues would be best for him to help us. He is a very good helper with Thomas & Galbraith.

Review 121 (2024-10-30 - Rating: 5)
Thomas and Galbraith sent Matthew to perform the regular fall maintenance. He was professional and courteous and helpful. This company has done regular heating and A/C maintenance including the original installation when the house was built.

Review 122 (2024-08-15 - Rating: 5)
Steven, the HVAC tech, was great! Right on time, gave me the rundown on what he was doing, very professional. He was great with my dogs too. I highly recommend Thomas and Galbraith.

Review 123 (2024-06-14 - Rating: 5)
Weve had a slow kitchen sink drain for a couple months and tried a few commercial drain cleaners to no avail. Mentioned this to my B-I-L and he gave me an ad for Thomas & Galbraith out of the REACH magazine. I called and got an appointment for two days later. Technician came out with an auger machine, ran it through the drain pipes a few times and the drain was cleared and is running fine now. Technician was knowledgeable, professional and careful. He even offered some helpful information on how to routinely keep the drain clear. The bonus was that the price was only $93.00 for what turned out to be 2 hours of labor, plus there is a one year warranty for this drain. Cant beat that. Another bonus was the level of communication provided by the company staff that introduced us to the Technician (along with a little background) before he arrived and kept us updated on his schedule. All in all, a very satisfying experience. I will keep their contact information close at hand in the event of future drain issues. I highly recommend you give them a call if you find yourself faced with a plumbing issue

Review 124 (2024-09-15 - Rating: 5)
We were in trouble when our AC went out and it was in the high 80s. I called Thomas & Galbraith on a Sunday and they were at our house in a few hours. Frank was extremely professional and saved the day. I highly recommend Thomas and Galbraith for any AC needs.

Review 125 (2024-07-08 - Rating: 5)
Our AC stopped working. They scheduled me next day. The tech came and did a thorough job researching the issue. He didnt find anything but we reset the system and it started working again. He didnt try to scare me or sell me anything I didnt need. He answered all my questions. I would highly recommend Thomas & Galbraith.

Review 126 (2024-12-06 - Rating: 5)
They always show up on time. They are up front and honest. I feel that they not trying to sell you things you don’t need like other hvac companies. I been using them for at least the last 5 years.

Review 127 (2024-07-15 - Rating: 5)
They were able to get out same day and I was really blown away by the service. Alec was incredibly knowledgeable and transparent about every step of the repair. I learned a ton and it was a reasonably priced repair.

Review 128 (2024-08-28 - Rating: 5)
A clogged kitchen drain is no match for these guys!! Logan and Daniel showed patience, answered all my questions and reassured me they would fix the problem and they did!! I’ve used Thomas and Galbraith in the past and as always they are honest and act with integrity always!!

Review 129 (2024-12-14 - Rating: 5)
Josh, the technician, did a great job! I was very pleased with the quality and knowledge of this employee. I will use this company again.

Review 130 (2024-08-15 - Rating: 5)
The technician was polite & respectful (he put on covers over his shoes) and he thoroughly explained each step of the HVAC tune up he was doing. I was also provided with a Home Health Report Card. He did a great job!

Review 131 (2024-09-12 - Rating: 5)
We had serval quotes from other companies that told us the problem could not be foxed. Our Technician was named Preston. He was very informative and helped us every step of the way. We will definitely be using the company for future needs.

Review 132 (2024-10-16 - Rating: 5)
The technician was professional, informative and polite. The entire staff very helpful. Their appointment sequence and full voice mail was a hurdle that messed up my schedule but it got resolved. Lee

Review 133 (2024-12-04 - Rating: 5)
Preston Brown was very knowledgeable, invested, and detail oriented. He explained everything to me without being condescending and fixed my issue very quickly. Completely satisfied.

Review 134 (2024-10-22 - Rating: 5)
We have been using Thomas and Galbraith for over a decade and have never been disappointed. They are always on time (w updates on ETA), responsive, personable, safe, and experts at what they do.

Review 135 (2024-09-05 - Rating: 5)
Technician was extremely polite and due to cancellation offered me a earlier appointment which was amazing. Had my problem fixed in 20 mins and left no mess. Will definitely use again

Review 136 (2024-09-10 - Rating: 5)
Weve been using Thomas and Galbraith ever since we became homeowners. They are very professional and knowledgeable. Greatly appreciate and recommend them.

Review 137 (2024-12-02 - Rating: 4)
Nice and professional gentleman called before he arrived, did a checkup on the furnace and left me with a hard-copy document. Pleased with Evan Collins’ efficiency and timeliness today.

Review 138 (2024-09-26 - Rating: 5)
My technician was Mike Burgdorf. He was very nice and pleasant. He got the job done quickly and explained everything to me. I would recommend him.

Review 139 (2024-12-03 - Rating: 5)
JuJuan was so incredibly helpful today! He was informative, knowledgeable and so kind. We were well taken care of and highly recommend JuJuan and Thomas&Galbraith! Thank you!

Review 140 (2024-09-04 - Rating: 5)
Ligan shiwed up right on time, was able to quickly assess and resolve our drain issue. Took great care to cover shoes and keep a clean space, and fixed the issue very quickly. Definitely would recommend.the service.

Review 141 (2024-09-24 - Rating: 5)
The service rep, Jordan, responded quickly to my request for an estimate to replace defective water heater.He was very professional and knowledgeable in explaining the details of the quote.

Review 142 (2024-06-26 - Rating: 5)
I was happy that Thomas and Galbraith could get to me within three days to fix my air conditioning considering the heat I’m sure they’re very busy. My only complaint is that I wish they would give you a little smaller window for when they’ll be coming. They currently give you a 15 hour window and it is kind a hard to do anything on that day so that’s my only complaint Mike did a great job. Everything was covered under my warranty so I don’t have anything bad to say about the service.

Review 143 (2024-06-19 - Rating: 5)
Terry was great to deal with. He came early. He was very professional and explained everything that was going on. He answered all my wifes and Is questions and explained all our options. I liked how they send you a text with the picture of the repair person along with some info on the person. Overall, I was very satisfied with the visit.

Review 144 (2024-06-11 - Rating: 5)
I have been very impressed with everyone I have had at the house to do some repairs. They are kind, courteous, and knowledgeable. I especially like the program they offer for $9.00 per month which gives you a yearly inspection of your home’s plumbing & discounts on any work that need to be done. I am extremely happy with the service that Thomas & Galbraith provides!

Review 145 (2024-10-10 - Rating: 5)
Thomas and Galbraith technicians are the best. I had JuJuan today, and he was very professional and friendly. I am sure my furnace will keep me warm all winter now. Thank you!

Review 146 (2024-09-06 - Rating: 5)
GREAT team to have on your side, thorough techs than answer and explain any questions or concerns. Bought system several years ago and they are doing a great job maintaining and keeping my house comfortable no matter what the season, highly recommend.

Review 147 (2024-06-22 - Rating: 5)
Jake came out to give us an estimate. He way very thorough with the estimate. He took time and listened to us. He gave us the best option for our budget. We have a new born so he put us in for a medical emergency. He was really professional about everything and understanding with everything. Highly recommend this company

Review 148 (2025-01-08 - Rating: 5)
Easy scheduling, Friendly staff I was sent an Actual picture of my technician with live Updates on the arrival times.

Review 149 (2024-08-17 - Rating: 5)
I have had a maintenance contract with T&G for over 15 years. They are very helpful and Tom Hurst was so fabulous today. He was not only helpful on the replacement of the garbage disposal but with other plumbing items I had questions about.

Review 150 (2024-08-05 - Rating: 5)
Just when I thought SERVICE was dead in this country I was greatly impressed by Preston Brown and Thomas Galbraith company . I myself have been a service technician for over 30 years and I must say this young man only 20 years old did a great job! He was professional he cleaned up after himself and most importantly he showed up and did what he was contracted to do . Thank you so very much!

Review 151 (2024-07-30 - Rating: 5)
Technician was very knowledgeable, friendly and courteous. Before coming in to my condo, he put covers on his shoes. He took pictures, and then explained his findings on my unit. Was very pleased with his service.

Review 152 (2024-06-30 - Rating: 5)
A sales rep came to my home the day I called for a quote and we were able to schedule the service that day. The team came and installed our new HVAC and so far (only 2 days later) its working great. It also looks clean and the team was kind, respectful and professional.

Review 153 (2024-07-17 - Rating: 5)
We’ve worked with Thomas & Galbraith for several years now, and they always do great work. Alec is especially great—he is very professional, and he clearly and patiently answers questions and offers mechanical context.

Review 154 (2024-10-25 - Rating: 5)
Kevin did an excellent job clearing my drain. He is courteous and very helpful! 5 Star!

Review 155 (2024-12-31 - Rating: 5)
I felt comfortable with them in my home and they did exactly what was needed without over charging and adding extras.

Review 156 (2024-08-30 - Rating: 5)
I had a great experience. It was easy to schedule the appointment time I needed. The tech, a very nice & respectful young man, arrived on time & completed the work quickly.

Review 157 (2024-07-15 - Rating: 5)
Seth was very professional and explained things to us. He was here for an A/C tune up. He told us what he was doing and made recommendations for the issue that was reported. He was very knowledgeable. We would request him again!

Review 158 (2024-09-18 - Rating: 5)
Victor my tech was amazing. I have owned homes for 40 years. Best furnace maint ever! He explained the issues and remedy in detail

Review 159 (2024-08-20 - Rating: 5)
Kevin and his trainee did an amazing job and were so nice and professional! We’re descriptive on what was going to be done and if any issues they would come back out! Thank you!

Review 160 (2024-07-17 - Rating: 5)
Have always had great experiences with their HVAC repairs and maintenance, as well as plumbing service. Has saved a lot of headache and the prices aren’t terrible. Their staff are knowledgeable and easy to work with. Would recommend to anyone who isn’t handy with these repairs or feeling overwhelmed as a homeowner.

Review 161 (2024-08-22 - Rating: 4)
My experience with thomas & galbraith was phenomenal. When calling to set up the appointment, the representative was friendly and provided great customer service. The technician Alec arrived only a few hours after our call. He was efficient and very knowledgable, he had the part we needed on hand and got our AC up and running in no time. Prices are fair as well. We will be using them in the future and would recommend them to anyone in a heart beat.

Review 162 (2024-12-01 - Rating: 5)
Alex our service man was excellent. He explained everything completely and made some good suggestions. He was on time and professional.

Review 163 (2024-09-18 - Rating: 5)
Preston came out to clear a tub drain for us at my grandmothers house. He’s very professional and personable. Would highly recommend T&G and they are lucky to have Preston.

Review 164 (2024-07-27 - Rating: 5)
Technichian Elyas Muhammadi did an excellent job. Our AC/heat pump failed on a Saturday. He arrived within one hour. Impressive. Repairs were done efficiently with warranty coverage for costs. I highly recommend Elyas. Consummate professional and nice man. We’ve been using Thomas and Galbraith for about 17 years for installation as well as repairs. Always received great service. Thank you.

Review 165 (2024-09-12 - Rating: 5)
My Thomas ands Galbraith Super contact is Jake Garriga, who is a fantastic, Awesome and very wonderful representative for this company. I needed to replace my entire HVAC system. Jake has the patience of a saint. Being a very senior citizen, he reviewed my entire current system, did the evaluation and promptly offered three possible solutions, resulting in the purchase of a new HVAC system. He also helped me in filling out the necessary paperwork to complete my purchase. Only very high marks for Jake and his willingness to be there as I look forward to having my new system installed within 3 days from the date of purchase to installation of my new system.Thank you so very much, Jake for your patience and extreme kindness in helping solve my HVAC issues.

Review 166 (2024-10-14 - Rating: 5)
Preston was able to come out the same day to unclog my drain. This has been a reoccurring problem and he listened as I explained what had and had not worked in the past. He was able to get it open within an hour. Good Job Preston !!

Review 167 (2024-07-06 - Rating: 5)
We will definitely contact Thomas & Galbraith if needed again! Chris was very professional and took the time needed to help us when we had a sewer issue. Friendly, fast efficient service. Great service!

Review 168 (2025-01-05 - Rating: 5)
My plumber, Dustin was knowledgeable, explained things and laid out my choices. He was friendly too.

Review 169 (2024-12-12 - Rating: 5)
You guys did a great job inspected my septic system and recommended actions that I should consider in the future. Very professional and knowledgeable and friendly.

Review 170 (2024-07-21 - Rating: 5)
Cody Sander and John Sheehy explained in detail what was being done, After so much stress over this they gave me confidence that this was the right action. With their detail and kindness I felt so much better when they left . Zack was there also to give support. Couldnt have been a better experience.

Review 171 (2024-06-22 - Rating: 5)
Excellent service by Robbie. Gave us multiple alternatives to replace our toilet. Did a great job and cleaned up so that we could not even tell he was there. Even showed me how to service the toilet if it needed a gasket replacement.

Review 172 (2024-11-15 - Rating: 5)
They always have the best prices and my new hvac units are awesome. The installers were quick, quiet, and left my basement cleaner than it was before they started!

Review 173 (2024-08-13 - Rating: 4)
Disappointed in this service. Technicians forgot to reconnect the capacitor for the blower motor so our compressor was running for a few hours with no air circulation causing icing throughout the system and requiring us to have another technician to come out late in the evening to fix their mistake. The original technicians also missed diagnosing worn out blower motor/wheel bearings. It seems like with 2 technicians on the original service work neither of those items should have been missed. Update - worked with sales and service departments and have had the issues addressed, so raising the review a star.

Review 174 (2024-06-20 - Rating: 5)
Kyle Dawson and his partner were absolutely exceptional! Kyle went above and beyond what he was actually at my Moms house for. Kyle explained all of their findings, along with photos, in great detail. I am definitely pleased with their professionalism.

Review 175 (2024-07-26 - Rating: 5)
Another satisfied Thomas & Galbraith customer. Had them out for a seasonal AC Tuneup. The technician, JuJuan was on time, friendly, professional and worked efficiently. No oversell of services not needed. I always have had good experience with T&M. They’ll always be my first call

Review 176 (2024-10-24 - Rating: 5)
Had a furnace tune up done and my technician, JuJuan came at appointed time. Was friendly but professional answered all my questions. Very pleasant experience! Will definetly use this company again!

Review 177 (2024-07-25 - Rating: 5)
The service technician, Mike, was great. He arrived when he said he would. He was courteous and responsive to my questions and best of all he solved the problem we were having with our A/C unit. I am a big fan of Thomas & Galbraith (and Mike)

Review 178 (2024-07-10 - Rating: 5)
Thomas & Galbraith has been very responsive and professional with our HVAC and plumbing needs. Most recently, we required major work on our sewer service line and they were very easy to work with and professional throughout the entire process (we mainly worked with Joe, who has also been diligent in providing the necessary information to our insurance company). Overall, T&Gs technicians were extremely thorough in fixing our issue both inside and outside the home and careful to minimize the amount of dust and debris the work caused.

Review 179 (2024-08-30 - Rating: 5)
Our plumber was wonderful. Professional and courteous at every turn of the process. He explained all options and figures in a courteous and respectful way.

Review 180 (2024-11-18 - Rating: 5)
Kyle is so professional and thorough. This was the winter check up and he came in and checked everything inside and out. My system runs perfectly and it a huge piece of mind for me. Thxs!!

Review 181 (2024-10-14 - Rating: 5)
Brandon was fantastic. Analyzed the bathtub faucet leak and fixed the problem in less than an hour. Would recommend him highly. Dan W.

Review 182 (2024-12-12 - Rating: 5)
The plumber arrived at my home in the time given to me. He was very professional. Did his job quickly and actually. Very professional. I

Review 183 (2024-08-07 - Rating: 5)
Weve purchased both water heater and softner from T&G, and have our annual maintenance plan with them. Recently had an issue with water heater pan overflowing. Jacob Mudd came to assess the situation and quickly identified the problem and reached a most agreeable resolution. He also ensured the resolution was executed very quickly.

Review 184 (2024-07-02 - Rating: 5)
We have been customers of Thomas & Galbraith for many years, and have never been disappointed with their service. Jacob Mudd was my technician for the plumbing maintenance. He arrived on time, and was thorough in explaining what he was doing. He made several recommendations that I plan to take care of. Thanks

Review 185 (2024-10-25 - Rating: 5)
Nicest people I’ve ever had service my home. They do a good job and are unreal with customer service. Love this company.