Roto-Rooter Plumbing & Water Cleanup

Located in Dayton, Ohio

Address: 204 S Ludlow St Ste 303, Dayton, OH 45402, United States

Phone: +1 937-434-4060

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-02 - Rating: 5)
Done a great job. He took his time and repaired everything I needed to get my hot water heater replaced with a newer model. He was very kind and knew what I needed to get my water hot again. No mess was left for me to clean up. Absolutely amazing job was done. Thank him for everything he done. He went over and beyond. I am grateful.

Review 2 (2024-11-15 - Rating: 5)
Brandon Lawrence was amazing!! Thanks so much Brandon! He was so kind and patient and took complete care and control of my plumbing issue very quickly and professionally! The camera tech was even great she was so nice! I will always recommend Roto Rooter as they have always given quality service and great prices at both of our homes. GOD bless you all! 😇💗

Review 3 (2024-10-20 - Rating: 5)
Had a great experience with Roto-rooter. From their friendly staff that took my call, quick response to my issue on a Saturday to the tech that came to my house. Michael was friendly and knowledgeable, upfront about what needed to be done and the price for the job. I was apprehensive about what to expect having someone come in to fix my issue since finding a reputable company can be hit or miss these days. But I couldnt be more satisfied with this experience. Hopefully I wont need their services anytime soon, but would definitely use them again and recommend to anyone need plumbing services.

Review 4 (2024-12-27 - Rating: 5)
I called because a had a drain clog that I couldn’t get myself after a few hours. They were able to get someone to me within 45 minutes. Jacob had my drain clear within 5 minutes and helped me locate my outside clean out. So if I need it in the future I know where it’s at! Thanks Jacob!

Review 5 (2024-12-07 - Rating: 5)
Jacob came to fix a clogged pipe. He was professional, polite, and answered all our questions. He even helped explain proper maintenance and suggested some inexpensive options to prolong the health of our pipes. My cat approved of him too. Would recommend.

Review 6 (2024-10-05 - Rating: 5)
Will was a great technician. Arrived when promised and was able to fix our drainage problem.Very personable and kind. Gave us tips on how to maintain the sewer line to avoid future issues. Would recommend him for your drainage clean outs!

Review 7 (2024-09-29 - Rating: 5)
Roto Rooter was able to come out and diagnose a damaged sewer pipe and replace it the next day. They had a great team and were so personable and honest. Joe managed our project and was fantastic. We had a great experience overall!

Review 8 (2024-09-30 - Rating: 5)
I called to make an appointment and was scheduled right away. Ron along with his apprentice were completed with the job within 1hour and 15 minutes of my call. Ron was very experienced and had my tub draining in no time. Ron even showed me how to remove my drain stopper so I could clear my drain myself. Both men were a pleasure to work with. I was impressed of how polite the young apprentice was and wish him well. Thank you to both of you.

Review 9 (2024-10-01 - Rating: 5)
Will came out at midnight to asses a problem with my drain. He found the problem and fixed it very quickly, was very professional and helpful. Gave me a few tips about plumbing and taught me somethings while he was here. Highly recommend him for any plumbing needs. Super friendly guy, cleaned up his mess, my plumbing has never worked this good. Thank you will!

Review 10 (2024-12-31 - Rating: 5)
Gary B. was absolutely phenomenal. Quick, clean, courteous, and the price for service was 30% lower than competitors in the area, with same day service. Gary is the man!!!

Review 11 (2024-09-22 - Rating: 5)
I had my sewer line backup on me on Sunday . Went in and googled plumbers that work on Sundays to cure the issue of the tree routes. Todd the technician showed up and gave me the estimate and with a Military discount, it can out at a good price. He did an outstanding job and after hed ran the snake through the sewer line several times. He went and pulled out his camera that he could run through it to show me if the were any issues and that the sewer was clean. Once again he provided excellent service

Review 12 (2024-12-29 - Rating: 5)
Ayden was very polite and professional, assest the situation quickly and was able to fix quickly. He was very informative in any questions I had and suggesting any further help I may need in the future for preventing problems

Review 13 (2024-11-03 - Rating: 5)
Great experience, Roto-Rooter tech was at my house about a half hour after I called last night, which was a Saturday night around 7:30. He explained everything about my problem and had my main drain emptied and running great :) Thanks Jaden!

Review 14 (2024-09-29 - Rating: 5)
John was out quickly on a Sunday. He was quick, professional & helped clear a clog that other companies couldn’t come out to help with until Monday or Tuesday. While Roto-Rooter can be more expensive, he directed me to their website to help offset that cost with a $75 coupon. Would definitely recommend service to anyone needing it!

Review 15 (2024-10-03 - Rating: 5)
Ethan M. arrived within an hour of my call and fixed my clogged kitchen sink in under an hour. He was respectful, helpful, asked if I had any questions, offered some helpful suggestions, and cleaned up. Truly an excellent experience- and my problem is fixed!

Review 16 (2024-10-06 - Rating: 5)
Timely service when it was needed. Technician had to call in the excavation team. A supervisor came as well. They explained everything to us, and allowed us to make the choices that suited our finances. The work was completed as promised and they cleaned everything up afterward. Thanks for being there!

Review 17 (2024-10-05 - Rating: 5)
I am beyond pleased with Wills professionalism and skill. We had a plumming emergency he quickly diagnose the problem and took the time needed to completely resolve our issue. Im so thankful for roto-rooter being available at 10pm at night!

Review 18 (2024-09-24 - Rating: 5)
Fast to arrive, quick to fix the problem areas, Ethan was very polite and took the time to explain what he was doing and what needed to be done. Absolutely 100 percent I will recommend his services to everyone and anyone.

Review 19 (2024-09-22 - Rating: 5)
We had an unexpected leak in our basement, and Roto Rooter came out at midnight. The next day, the same technician came out and fixed the problem.The fix looks great and he was very kind and committed to helping us.-Kellie Winchester(Carol is my mom - sorry for the confusion!)

Review 20 (2024-12-30 - Rating: 5)
Ethan and his partner did a great job make sure we understood the work that was being done and fixing everything we needed fixed

Review 21 (2024-10-09 - Rating: 5)
Once again - Roto Rooter to the rescue! and let me tell you! Rick is the guy to have come out. He listens and explains things in a fashion that I can understand - He came out in 2020 and we were lucky for him to come back out again last week! I hope I can always request him!!

Review 22 (2024-11-18 - Rating: 5)
We were having a drain issue on a Saturday and Roto-Rooter sent Cody out within an hour to help us out. Thank you Cody and Roto-Rooter for the 5 star Service!

Review 23 (2024-12-10 - Rating: 5)
Rick provided immediate, professional service. He was able to address a number of issues, making our home a better, safer place.

Review 24 (2024-12-20 - Rating: 5)
Ayden the plumber came, listened to what occurred, invested and tested to diagnose the issue. He then provided explanations to what likely caused the problem and took action to resolve the issue. Very professional and timely and left the area clean.

Review 25 (2024-12-29 - Rating: 5)
Ayden did an excellent job. Nice, professional, and efficient. Cant recommend enough. Ask for him.

Review 26 (2024-07-10 - Rating: 5)
John came to my home with what I thought would be a simple clean out. John was at my house several hours diagnosing the problem. He was very courteous and conscientious. He called Nicole who came out to use the camera in my sewer system. It took a while for her to get the camera through with all the problems I was having. Nicole was friendly and conscientious and found I needed my sewer line replaced. Nicole was able to get the excavating team out the next morning and the new pipe was replaced that day. The excavating team were also courteous and conscientious workers. The overall experience with the staff and the work was excellent.

Review 27 (2024-11-20 - Rating: 5)
Ethan was great to work with! He was informative and helpful in every step of the way! I would recommend him to anyone!:)

Review 28 (2024-07-01 - Rating: 5)
We thought we had a plumbing emergency, thankful it was not, but was able to get someone out right away to diagnose the issue. Came out the next day then (at a time that worked for us even!) and was able o quickly take care of the issue. All without charging an arm and leg! Very impressed and very satisfied!!!

Review 29 (2024-09-23 - Rating: 5)
Jaden was professional, and did a great job snaking our drain. He was very personable and knowledgeable about his job. We are happy with his work and would definitely use roto rooter again. Thanks Jaden!

Review 30 (2024-08-22 - Rating: 5)
Davis came in today. He was very polite, knowledgeable and efficient. I destroyed my ankle mid move last night and this gentlmean helped me move the TV out of my car. I cant say enough good things, give this man a raise!

Review 31 (2024-12-03 - Rating: 5)
Ethan out tech was very friendly and worked quickly to resolve the issue. He communicated everything he was doing. Very friendly!

Review 32 (2024-10-02 - Rating: 5)
Had to have Roto Rooter out to the house several times over the course of a few days and they always responded promptly. Huge shoutout to Austin for getting things moving so swiftly and Jacob for resolving the issue. Thanks so much guys!

Review 33 (2024-12-13 - Rating: 5)
Jeff did a great job with my toilet installation. He was on time and courteous. He also answered all my questions.

Review 34 (2024-11-16 - Rating: 5)
Excellent service and reasonable price. Very timely and cleaned up afterwards. They took the time to explain every step and the repair options.

Review 35 (2024-06-24 - Rating: 5)
The technician arrived shortly after placing a call for service. When John arrived he was very friendly and professional and went to work clearing the main sewer drain. The drain was cleared quickly. I am totally satisfied with this Roto Rooter service call. A bit pricey but it is what it is.

Review 36 (2024-06-17 - Rating: 5)
John did an awesome job and was very thoughtful of my house. He was very polite and was a great representation of your guys company.He ended up having to come out a second time and once again did a tremendous job. Very respectful to me and my girlfriend.

Review 37 (2024-10-05 - Rating: 5)
John came out and had our main drain cleared up quickly. Even stuck around to clear out both directions to be thorough. Great experience.

Review 38 (2024-12-20 - Rating: 5)
Was too expensive for what I had on hand but the plumber was nice. Once I get more cash and have any more problems Ill definitely see about using their services.

Review 39 (2024-07-14 - Rating: 5)
They did a great job servicing our issue in a timely manner (on a holiday none the less)! However, a manager never came out to inspect the job with a camera (which we were told may or may not happen).

Review 40 (2024-11-29 - Rating: 5)
Ethan was super friendly and a great help. Couldn’t have asked for a better guy to come out on such a short notice

Review 41 (2024-05-30 - Rating: 5)
Cant say enough good things about the service we received from John! Polite, patient, made sure we knew what the problem was and how he was going to fix it. Will recommend him and Roto Rooter any time. Thanks John, well done.

Review 42 (2024-03-27 - Rating: 5)
Dave at Roto-Rooter was amazing! He fixed both my kitchen and bathroom sink and had them running and draining like they hadnt before. Since we have an old house, we have been dealing with these issues for awhile and the problem was fixed effectively and efficiently within our budget. I would highly recommend this company. The tech left the area cleaner than I expected and did a fantastic job!

Review 43 (2024-10-04 - Rating: 5)
Technician was friendly and professional. He explained what our options were and he quickly resolved our plumbing issues.

Review 44 (2024-09-27 - Rating: 5)
Jaden was great! Professional and courteous. He had my main line cleaned out quickly.

Review 45 (2024-08-10 - Rating: 5)
They came when no one else would. Great service cleaning out our service line and even ran the camera to make sure everything was good.

Review 46 (2024-12-26 - Rating: 5)
Jacob was efficient, and explained the work thoroughly. Highly recommend.

Review 47 (2024-04-02 - Rating: 5)
Extremely satisfied with the experience we have had with Roto-Rooter! Davis came out early in the day and did all he could do to resolve the issue. When he had done all that he could do, he called his supervisor, Nicole, who arrived within 10 minutes. She ran a camera down the line, and after exhausting all possibilities, finally concluded that she should call the city to see if the problem was on the citys sewer line. She met the city crew when they arrived, and it was determined that indeed, the city line was the issue. Neither Davis nor Nicole left our home until they were sure that the problem was fixed. Exceptional, professional, friendly service! Cant say enough positive things about these excellent representatives of this company. If I could give them more stars, I would! Highly recommend this company!!! Great job!

Review 48 (2024-06-30 - Rating: 5)
It was definitely a good experience. I had no complaints with the John P. along with the other people who came out to help my grandfathers house. Very informative and would recommend.

Review 49 (2024-04-17 - Rating: 5)
Very quick to respond and helped me get all of my issues taken care of. Had an emergency on the day of the solar eclipse and they were able to have someone out to help within an hour. Definitely would recommend their services!

Review 50 (2024-05-15 - Rating: 4)
Had a bathtub that wouldn’t stop leaking at night. Technician arrived quickly and diagnosed the problem. Cost seemed a bit high but I think that’s more with business side than his choice. He did a great job fixing everything in a timely manner.

Review 51 (2024-06-08 - Rating: 5)
Great service. Came within 1hr of our call. Main line to street was blocked and I tried to snake it myself but couldnt get it. John did a great job clearing the line without damaging the bushes out front.

Review 52 (2024-01-04 - Rating: 5)
Rodney with Roto Rooter was amazing. He took his time to diagnose our issue and was kind and courteous along the way. He not only fixed the problem but also educated us on how to prevent issues and troubleshoot in the future! Another awesome and easy experience with this company!!

Review 53 (2024-05-03 - Rating: 5)
Scheduled the appointment time online. I received calls from their dispatch twice letting me know he had someone earlier if I was available but I was working. He had someone here as soon as I got home. Jacob was professional and did a quality job. I would definitely recommend Roto Rooter!

Review 54 (2024-04-09 - Rating: 5)
Quick and reliable service. Ron was an absolute pleasure. He was professional and knowledgeable. He answered all my questions and also gave me some great pointers and tips. If you are looking for a great professional ask for Ron.

Review 55 (2024-04-05 - Rating: 5)
Will and his associate (sorry forgot his name) were fantastic. They provided excellent service and went above and beyond to ensure that the job was done right. I will definitely be calling them again in the future if we need anything else done. A+ customer service and work. Thanks again.

Review 56 (2024-05-18 - Rating: 5)
John was very polite and friendly to me, my partner, my kids, and my dog. He also did a great job at communicating every step of the way. And I would be happy to have him as my service technician in the future.

Review 57 (2024-05-11 - Rating: 5)
We had an emergency where the washer and the toilets were backing up thru our basement shower drain. We called Roto Rooter and put in a service request for Monday morning. A tech replied and said they could help us that evening. Caleb showed up and was not only friendly *especially being called out late on a Sunday evening *, asked us some questions and got right to work. Our drains are running smoothly and we are so thankful for Caleb and the team at Roto Rooter. Thank you! Highly recommend if you have any kind of drain issues. This is the second time we have needed them and would recommend to everyone!

Review 58 (2024-06-29 - Rating: 5)
We had an emergency predicament at 9pm. Roto Rooter was there for us immediately with a young man who was polite, cheerful and above all, kind. Thank you John

Review 59 (2023-12-27 - Rating: 5)
Service was great. Chuck explained what he had to do to clear out the main drain pipe. He did a great job. There is no clean-out trap in my yard, so it required more work than it normally would have. I am so glad it got taken care of and very happy with the work done. The only downside was the price. Very expensive, but when there are no other options, it is what it is.

Review 60 (2023-10-01 - Rating: 5)
Yesterday was a especially trying day for your company with staffing issues. My only suggestion would be to update clients affected. My window ended 4 hours before they could show up. I would not have minded but knowing that would have allowed me to plan my day more efficiently. However the night shift dispatch on 9/30 was curtious and professional and most of all transparent in the situation. He managed up with his technician to make me feel comfortable. Will was amazing. Honest in assessments and was quick and professional. The staff is why I keep coming back.

Review 61 (2024-12-26 - Rating: 5)
Ayden was a great plumber! Very helpful and trustworthy.

Review 62 (2023-12-13 - Rating: 5)
Will and Jordan we’re absolutely fantastic. They were professional and courteous explained everything to me upfront and went right to work. I could not be more pleased, and so glad that my bathroom sink properly drains now.I cannot say enough good things about Roto-Rooter. From the call center to the technicians. Thank you you are the best.

Review 63 (2024-07-29 - Rating: 5)
Brenden was awesome, very informative and extremely helpful. Would 100% recommend him and Roto Rooter. Awesome employee and all around person

Review 64 (2024-04-07 - Rating: 5)
Todd from Roto Rooter was very nice! From the time we pulled up in our driveway, he greeted my family and I with a smile! He was very efficient and made sure the issue at hand was resolved! He answered all of my questions and seemed to be very knowledgeable!! Thank You, Todd!!

Review 65 (2024-09-24 - Rating: 5)
He did a awesome job. Very respectful honest . I LOVE ROTO ROOT

Review 66 (2024-10-19 - Rating: 5)
Nick was very professional and timely.. and not to mention the procedure he performed was quick as well!

Review 67 (2024-02-16 - Rating: 5)
Roto-Rooter is very good at what they do. My sewer was backing up. I called and within 2 hrs they was at my house getting the job done and they had my sewer flowing again. Very professional, friendly and knowledgeable. Would use this company again and recommend them to everyone.

Review 68 (2024-09-27 - Rating: 5)
Ethan was awesome! Super helpful and really knows what he’s doing. Thanks again!

Review 69 (2024-03-15 - Rating: 5)
Amazing service! I’ve had a few bad experiences with plumbers and I’m blown away by the level of knowledge and professionalism that was displayed by Jeff Durant and the Roto-Rooter team. Got our garbage disposal that was on its last leg to run better than ever. Fast, dependable and knowledgeable. Couldn’t ask for more.

Review 70 (2024-07-03 - Rating: 5)
John was very professional, explained everything he was doing, asked before he did anything not already discussed. Very satisfied with the service. He even came back to finish some other services that were needed

Review 71 (2023-11-24 - Rating: 5)
Fantastic service from the technician Will! My mother had a clog in her main drain on Thanksgiving evening. Will was able to come out quickly given the hour & the holiday. He diagnosed the issue and provided a correction. He had excellent service skills and was knowledgeable. Great job and would recommend.

Review 72 (2024-10-18 - Rating: 5)
Very quick response. Service was thorough and done well. I will use Roto Rooter again.

Review 73 (2023-12-21 - Rating: 5)
Mike was super helpful! Laid out all of our options and gave my husband and I time to discuss our best plan of action! He was very knowledgeable and was able to walk us step by step the options! Definitely would recommend! And will use again if we ever have another issue!

Review 74 (2024-05-09 - Rating: 5)
Only in emergencies will I call roto rooter because they are so expensive. With that said Ron was excellent. He got the job done and got my main sewer line cleaned out in a very responsible amount of time. About 30 minutes total.

Review 75 (2024-03-20 - Rating: 5)
We called Roto Rooter after 3 failed attempts with other plumbing companies. We advised this was an emergency and we would need fixed that day. Roto Rooter was the only company that listened to what we said and sent out someone who actually fixed it that day! Davis was wonderful. He initially came out to fix what we thought was a clogged bath tub drain and to replace a piece of piping that was broken. Unfortunately he ran into a lot of other issues that we did not know about (we have a 128 year old home with very old copper piping) He stayed until the job was done and kept my husband informed on every move he made, which was very much appreciated. I felt so bad that it took him such a long time to fix but he did an amazing job and had a wonderful attitude the entire time. Thank you Davis, we truly appreciate your hard work and great attitude!! We look forward to taking a shower with no leaking water 😊😊 Not to mention, we got a year warranty on his work. I would 100% recommend this company to everyone and will be using them in the future when we need plumbing help.

Review 76 (2024-09-21 - Rating: 5)
John did a great job and was very professional. I’ll be using him again if I have any problems!

Review 77 (2023-10-30 - Rating: 5)
Todd came out and did an excellent job fixing our plumbing problem. He explained everything up front and got the pipes unclogged in no time. He also answered my questions about how to best go about replacing a toilet in the future and said hed be happy to do it all we had to do is call and ask for him to come out. He also fixed the flapper issue we had with it not closing on its own every time it was flushed. Im glad I called and even more pleased that they offer 24/7 service because plumbing issues never are just a Monday through Friday kind of thing!

Review 78 (2024-09-23 - Rating: 5)
Ron was super nice and very friendly. He explained what he was doing as he was doing it so I understood.

Review 79 (2024-03-29 - Rating: 5)
They came out within an hour of me calling. I had told them about another plumber I had out before them who couldnt seem to fix my kitchen clog so was hoping they could succeed where Stevenson plumbing failed. Within 2 hours the plumber named Tony cleared the clog! He was very polite and gave me information on how to hopefully keep the clog from happening again.

Review 80 (2024-05-01 - Rating: 5)
All my drains were blocked. Kitchen sink, laundry room sink, bathtub, shower and both toilets were filled to the brim. I called Roto Rooter and they came over in about an hour. They spent more than 5 hours working on the problem and got it fixed!!! They were polite, knowledgeable and persistent! Wonderful!

Review 81 (2023-12-14 - Rating: 5)
Roto-rooter was able to get to our house by 8:30am after a middle of the night call! They were thorough in investigating the problem, solving it, and explaining their process. They followed up to ensure satisfaction, as well. Great customer service and efficient service work!

Review 82 (2024-07-30 - Rating: 5)
Brenden is very thorough and explains what the issue is and how he will fix it. He also makes sure the area is clean when is done. Thanks Brenden!

Review 83 (2024-02-06 - Rating: 5)
The service at Roto-Rooter was outstanding. Ethan was very helpful and professional. He had a great attitude and was extremely knowledgeable. He took the time and extra effort to go out of his way to ensure my wife and I wouldn’t be stuck in a messy basement situation. I would recommend Roto-Rooter to anyone looking for a quality plumbing service. 5 stars!

Review 84 (2023-10-11 - Rating: 5)
Will was the best technician. He came the first day for a clogged main line. He worked to get a simple hole to make the house sewer usable. The next day, with the help of Nicoles camera equipment, he was able to pin point the issue. He went above and beyond the call of duty. He fully cleared it out where we could use the sewer line fully. He arrived at about 12:50 and didnt leave till about 4:10. Will went above and beyond the call of duty. Highly recommend hiring them again. Only cost about 366$ dollars, so a lot cheaper than most companies for the service they provided.

Review 85 (2024-03-17 - Rating: 5)
Had clogged sump pump discharge and Roto Rooter came out a few hours after I called. The tech, Caleb, was super friendly and unclogged the pipe and waited so I could test it. Great service !

Review 86 (2024-03-24 - Rating: 5)
I called Roto-Rooter when I really needed assistance with my toilets and showers. They were able to come out same day and fix the issue no problem. The servicer, Todd, was extremely helpful, knowledgeable, and had great customer service skills.

Review 87 (2024-09-25 - Rating: 5)
Josh S. was the best! Really looked out for me as a customer and helped inform me ways to improve our draining situation!

Review 88 (2024-02-25 - Rating: 5)
We called another company, and they never showed up. Roto Rooter showed up a half hour before the scheduled time, which was great. Everyone was polite. We ended up having to have our bathroom floor torn up to fix the problem, and everyone was supportive when we got a little bit emotional over the cost of it. Each person took the time to explain everything they were doing. Roto Rooter is definitely a well-ran company who values their customers.

Review 89 (2024-03-20 - Rating: 5)
Ron and John did an amazing job. Will definitely ask for them again if any issues arise. They were very professional and got everything done in a timely manner.

Review 90 (2024-02-11 - Rating: 5)
I was unable to troubleshoot a plumbing issue I had in my home. So had to call for a late Saturday service call. I had the pleasure of Will as my service tech. He was very professional and understanding to my situation. I greatly appreciated his service, especially it being 10pm on a Saturday night. I absolutely would recommend the service of Roto Rooter’s Plumbing Division.

Review 91 (2024-02-25 - Rating: 5)
Our plumbing was backing up in the house. Todd Parks, Nicole and Rayshawn came out to fix the issue. They were very polite, nice and conscientious about their work. Our plumbing is now working! Although we removed 7 trees in the last 8 years, the roots can still cause havoc! Thank you Roto Rooter for getting us up and running! :)

Review 92 (2023-12-31 - Rating: 5)
The Roto Rooter crew were professional and thorough on toilet issue. Had to dig up basement to replace a section of main drain line, descaled and videoed the rest of the drain. Completed and restored everything back in order in one day. Impressive workmanship. Thank you

Review 93 (2024-02-06 - Rating: 5)
We called on a weekend for a completely clogged kitchen drain. Service arrived that morning. They had the correct equipment and supplies so, after increasingly strong attempts, the job was done. Personnel were very professional and clean up thorough.

Review 94 (2024-02-02 - Rating: 5)
The plumber was very knowledgeable, friendly, gave me an honest estimate on the spot. And was very forward about any extra charges that may occur due to extra work that was needed. He finished in a timely manner. I am very Pleased with the work that was done On the same day

Review 95 (2023-12-17 - Rating: 5)
We had a late night emergency. The plumbing was clogged and backing up into our finished basement. When Will arrived, he still gave us the time and effort of any normal quality appointment, despite staying until midnight! On a Friday night! He didnt leave until the issue was resolved and went above and beyond checking other parts of plumbing just to make sure, indoors and out. He was clean and well put together and left my house in that same way he represented himself. Thank you!!!Heather Hurt

Review 96 (2024-10-04 - Rating: 5)
Ethan was super nice and answered all my questions about the roots in the sewer line! Quick and efficient!!

Review 97 (2023-12-11 - Rating: 5)
Todd, the Roto-Rooter technician, did an outstanding job clearing the blockage in our main sewer line. He worked for hours to ensure the clog was completely removed and the line was clear. Then, to top it off, he went the other direction to ensure that the rest of the line was clear, too. He was considerate, very careful to not make a mess, and cleaned up completely. He explained why the clog formed and gave us ideas how to prevent a problem in the future. And, this was all on a Sunday afternoon, when Im sure he would have preferred to be home. In the 30 years weve lived here, I cant remember ever being happier with the service we received.

Review 98 (2024-01-18 - Rating: 5)
Exceptional Service. Todd was here quickly and took care of the issue immediately and efficiently. Todd was amazing and explained the issue to me so I could understand. A manager came out afterwards and went above and beyond to give me information that will be helpful in the future to prevent further issues.

Review 99 (2023-10-01 - Rating: 5)
I would highly recommend Roto-Rooter. They came out same day and kept me well informed about the expected arrival time. The technician, Will Falwell, was amazing. He was very diligent with making sure he addressed all areas of concern and would not leave until it was resolved. He spent over two hours here and worked till it was after midnight. He was very knowledgeable and helped explain everything he was doing, what he discovered, and what to be aware of in the future. Thank you Roto-Rooter for a job well done!

Review 100 (2024-04-04 - Rating: 5)
Very pleasant, on time and was very patient. Both gentleman was informative and explained the process as they went through it. I will highly recommend them to my friends and family as well as useimg them again if we happen to have issues again. Thank you guys for great services

Review 101 (2024-04-13 - Rating: 5)
Colt came out on an emergency call. He did an amazing job replacing an old well pump.He was quick, knowledgeable and professional. We highly recommend him.

Review 102 (2024-10-21 - Rating: 5)
Ethan was nice and polite!, it was done so good same day I called

Review 103 (2024-03-30 - Rating: 5)
Love that Colt from Rotor Rooter came to fix the well pump and Pressure Tank. He Replaced seals on the toilet.He was very thorough in completing his work. He answered all my answers. He apologized about having to come back so soon. It was equipment needing replaced not his work. I would recommend Colt from Rotor Rooter.

Review 104 (2023-12-07 - Rating: 5)
Our landlord placed a call with Roto because of on going sewage issues and we couldn’t have been happier with the service they provided. They were so quick to getting the issue solved and the sewage lines sound beyond clear now. They walked us through what they were gonna do with a fine tooth comb with such kindness. If I could give a 100/10 I would. Good job guys!

Review 105 (2023-08-22 - Rating: 5)
Actually arrived earlier than expected. Cleared my sewer drain and after checking the line with the camera scope....discussed options for the repairs later down the road. Very courteous, professional, as well as personable. Maybe a little pricey, but worth it for the attention and knowledge they share.

Review 106 (2024-04-03 - Rating: 5)
They came out quick, my tech Todd went over everything he was doing and showed me the camera. He had me back up and running within an hours time. Definitely will be using them again if needed.

Review 107 (2023-10-26 - Rating: 4)
Quality of service was great, told me the issue and fixed it rather quick. Coordinating a plumber at first was difficult, the first plumber assigned to my job and scheduled for a hard time did not respond to my messages when he was late. Once I reached back out to their HQ, we were able to get another plumber that was excellent.

Review 108 (2024-02-15 - Rating: 5)
Really fast service, they were able to make service call not long after we called. The service technician,Sherman, was very courteous, knowledgeable and did a great job explaining what he was doing and what the problem had been. Thanks again for the great service, you’ll be the first one we call if we need any further service.

Review 109 (2024-01-12 - Rating: 5)
We had a horrible backup issue in our new home. The Roto Rooter tech was very helpful and knowledgeable and answered all of my questions. It was a septic tank issue that they dont take care of, but he pointed me in the right direction to get it fixed!

Review 110 (2023-10-06 - Rating: 5)
Despite the initial hiccup with the rude girl in the call center last night, technician Jeff, and George from dispatch, AND the woman (I did not get her name) that came back today to run the camera down the lines, were all phenomenally helpful!I am very appreciative that after completing his normal shift last night, Jeff agreed to work overtime to ensure my issue was resolved in a timely manner.You have some exceptional employees on staff that are very pleasant to work with.I only hope the rude young lady in the call center receives the necessary training required to execute her job in the same manner.I will remain a loyal customer.V/RSandra McKee Smith

Review 111 (2024-01-10 - Rating: 5)
Brenden and Will were amazing. Brenden came in and found the problem but Will came in and saved the day! We just bought this house and got a new fridge. That is how we found out we needed some work done. Very knowledgeable and did not over charge for the work. Very pleased and will be scheduling more repairs in the future. Will be asking for will if possible to do those repairs.

Review 112 (2024-09-27 - Rating: 5)
John was very professional and helped us out tremendously. We would highly recommend.

Review 113 (2023-12-04 - Rating: 5)
Had two plugged or slow drains Ron 3726 came and cleared them. He was very friendly, knew what he was doing and worked quickly. Would definitely recommend him and will ask for him specifically again

Review 114 (2024-01-18 - Rating: 5)
They were very professional and knowledgeable. Our clogged kitchen drain was deep and could not be reached by equipment. It was going to require some digging and major work to fix. I appreciated the fact that they recommended not only a 2nd opinion but also to contact a remodeling company due to the extent of digging and destruction it would take to fix the situation.

Review 115 (2023-12-05 - Rating: 5)
Josh the repair guy was here within the hour from my initial call to the company. He took care of my plumbing problem and cleaned up in a very short time. He was very professional and friendly. I would recommend Roto Router to anyone

Review 116 (2024-01-27 - Rating: 5)
Our technician was quick and very knowledgeable. He got the job done within an hour and charged a very fair price. Will definitely be using the service again if I ever need it.

Review 117 (2023-11-24 - Rating: 5)
Had some flooding in the morning and called. Roto-Rooter came out quickly and worked with us to solve the problem. Will was nice, professional, and he solved our problem efficiently. The cost wasnt to terrible either. If we ever have issues again we know who to go to. 10/10 recommend.

Review 118 (2024-01-18 - Rating: 5)
Todd from Roto Rooter was great. He was very professional and took the time to explain everything in a way that we could understand and feel comfortable with. He was able to fix the problem very quickly and get household to normal.

Review 119 (2023-11-03 - Rating: 5)
Our technician Jeff was AMAZING. We also had a supervisor out and contacted twice by two other people who were making sure we were well taken care of. They did a great job quickly and took care of what another company couldn’t in a week.

Review 120 (2024-12-17 - Rating: 5)
Easy and calming transaction ever! Jacob was very knowledgeable and helpful with everything. Fixed our issue and had our kitchen going again. Definitely call them again, especially since it was a same day appointment.

Review 121 (2024-01-22 - Rating: 5)
Ron is especially knowledgeable and we found and targeted the problem with my 475 ft main sewer line.... we were able to clean it out only using 100ft of line keeping my cost down and getting the job done quickly and efficiently!!... He even remembered my house and told me what he thought the problem was before even coming in the house, He was absolutely correct...!Thank you Ron!

Review 122 (2024-02-02 - Rating: 5)
I was able to get an appointment the same day I called! Most drain cleaning services would not. Appreciate being able to rely on Roto Rooter. The technician was great and made sure everything was draining properly.

Review 123 (2024-01-17 - Rating: 5)
I am absolutely grateful to roto-rooter. They saved my day and night when I was having draining issues with nasty water backing up into my basement. Not only did I receive amazing professionalism, but also politeness and detailed explanations. To top it all off, my plumbing superhero worked determinedly late at night in 4 degree , real feel of cant feel your fingers after 2 minutes, negative 16 wind chill factor. I cant say enough about the service I received and will strongly refer them to anyone and everyone!!!

Review 124 (2024-03-17 - Rating: 5)
We got quick service and the tech was friendly and opened up the drain very quickly. I will say we are happy with the quick serviceThis was our 3rd time to use them because we know they are good and efficient . But I have to add over all they are very expensive.

Review 125 (2023-09-27 - Rating: 5)
We were able to call in an emergent situation and got scheduled same day. They sent Will out and he fixed our problem. He was knowledgeable and was a pleasure to be around. They have coupons for their service as well. Would recommend.

Review 126 (2023-08-22 - Rating: 5)
I had my main line clog on Saturday and they sent Jason out within 2 hours of me calling. Jason was very professional and kind and walked us through the process and helped us understand what was going on. We found out there were other issues with our line and they did everything they could to help us fix the problem in the most affordable way possible. Very appreciative of their service.

Review 127 (2024-03-18 - Rating: 5)
Davis did an excellent job and spent more time doing the roots in the drain than anyone beforehand when I’ve had this problem! Make sure you hold onto him. He’s a hell of a plumber, and a hell of a nice guy! Thanks again Davis!

Review 128 (2024-02-18 - Rating: 5)
Our garbage disposal was leaking so we called Roto Rooter. They were there within 24 hours and gave us a fair price on a replacement. Would recommend and will use them again.

Review 129 (2024-03-14 - Rating: 5)
Chuck came out to clean out main drain. He was fantastic, used 3 different size heads to maximize the clearing. I feel Roto Rooter is a step above most in professionalism, equipment and informing the client

Review 130 (2023-12-14 - Rating: 5)
Love our regular guy. We originally had an issue last year with the sink. He fixed that quickly. This year we had a root problem, where they seemed to have invaded our septic system and crawled up the septic inflow, which stopped the whole house. They were able to come out with a camera and confirm that we didnt need to replace pipes

Review 131 (2023-12-18 - Rating: 5)
My experience with Roto- Rooter for the first time for me of being a homeowner was really good. The respect I got from Joe Miller was just good, he explained everything to me n my brother of what was going to happen down to the end, and Joe is just truly respectful and he made me feel reassured about everything, there was no hidden anything, I love speaking and talking with Joe Miller and I know that my mom would definitely say the same thing, Joe Miller Thank you n to your crew I truly appreciate you all.

Review 132 (2023-10-03 - Rating: 5)
Quick turnaround and online scheduling was very easy. On time, friendly, professional. Ron (3726) introduced himself, listened, offered advice and got to it. Top notch service and a very nice person to boot. It was his colleague Isaac’s very first day!

Review 133 (2023-10-29 - Rating: 5)
Will was fantastic. He was a straight shooter about our plumbing issues and talked to us about our septic tank even though roto rooter doesn’t deal with them. He encouraged us to contact him personally if we had any further issues. Although I hope I don’t see him again for a long time if we have any more plumbing issues I hope he is the one that comes to our home!

Review 134 (2023-08-21 - Rating: 5)
Amazing customer service! Excellent response to emergency drain blockage and quick fix to the blocked pipe. Max did an amazing job and had the situation under control the moment he arrived. He explained the procedure, informed me of the guarentee and went right to work fixing the blockage. Very impressive. Maxx was here within 20 minutes of my initial call! Great job all around!

Review 135 (2024-09-22 - Rating: 5)
Will was great, responded to a 10pm sewer backup and quickly resolved the issue. 5/5

Review 136 (2024-01-09 - Rating: 5)
Unfortunately we have been dealing with an ongoing, reoccurring issue. This has led to a stressful, emotional time and once the representative is on site we have been treated fairly and compassionately. Customer service is a very important part of each business and I appreciate the representatives Ive worked with.

Review 137 (2024-05-13 - Rating: 5)
Ron was a consummate professional. He arrived promptly and solved the clogged drain issue without any muss or fuss. I strongly recommend him to anyone who has drain stoppage issues

Review 138 (2024-05-31 - Rating: 5)
John did a great job and was very thorough with making sure that my needs were met. Cleared the main line in a very timely manner.

Review 139 (2023-12-06 - Rating: 5)
On Thanksgiving evening, 2023, after everyone had left after dinner, and I was exhausted, I discovered the guest bathroom toilet leaking all over the floor. In checking all the other toilets, the water level was extremely low. We contacted ROTO-ROOTER immediately and they were able to send William F. out to snake the main clean out. He was able to work quickly and cut out the tree roots that were causing the problem. He worked very efficiently in the cold dark night, and advised us to address the root issue by having them snake it every two or three years to make sure it doesn’t happen again. I really appreciate his expertise and will follow his advice.

Review 140 (2024-03-20 - Rating: 5)
Josh was great, worked with me on services and price to keep it in my range. Was professional and sociable, cleaned up his work and didnt waste time.

Review 141 (2023-12-07 - Rating: 5)
When our washing machine was draining, it backed up into our shower and toilet. We called Roto-Rooter and they were out to our rural home in an hour. Rodney was our plumber this time and a year ago to clean out our kitchen sink drain. It was like meeting a good friend for me and my husband. He took great care of our home and our problem!!!A 2nd man from Roto-Rooter came while Rodney was clearing out roots from our system to test if we had any moisture damage because of the backup. We didnt but it was nice to have someone check just in case.Rodney had a 3rd Roto-Rooter man come out an hour after he left to send a camera up our line to see if we had damage from the roots. The 3rd man told us it could cost something but let him check to see what he can find. He didnt find any damage and said were good to go.We are sooo happy we could get this taken care of all in one day and have the peace of mind that our drains will drain into or septic system!!! Highly recommend all of the men that came!!!

Review 142 (2023-11-08 - Rating: 5)
Ron and his apprentice were kind, professional, informative and knowledgeable. I truly appreciate the speed in fixing my clogged floor drain from my washer, and their nonjudgmental attitude toward my mess of a basement! I would recommend Ron with Roto-Rooter any day of the week. I only wish the pricing was a bit more affordable, as I am a hospice RN in between jobs and I am living on unemployment. Money is so tight right now. Ty for the 75 dollar coupon with 2 non perishable items. Every bit helps and for a good cause. Bless Ron and all who came to my home today thank you all from the bottom of my heart. Happy holidays to the Roto-Rooter family.

Review 143 (2023-10-25 - Rating: 5)
Called them Wednesday morning around 10:00 for a complete blockage in kitchen sink. Ron arrived by 10:40 and had water flowing through in about 30 minutes. Very personable and professional. I would certainly recommend.

Review 144 (2024-10-30 - Rating: 5)
Ethan came to my house on 10-29-2024 to replace a heating element and showed great customer service when I had a trouble with the estimate. He went above and beyond to make the sale. Once the project was done we discussed a further project to put a filtration system in to help in the maintenance of my hot water heater. I liked what I heard and he set me up with Ryan who talked to my about the filtration system. I agreed to purchase the system, Ryan was excellent in giving me all the details and process to get this done. Today, Ethan came back and installed the filtration system in no time at all. He gave me instructions to change the filter. Ethan and Ryan were excellent of customer service. I would and will recommend them and roto rooter to anyone needing your service. Great Job!!!!!

Review 145 (2024-05-09 - Rating: 5)
Sherman was truly excellent and knowledgeable! He did a through investigation of the problem and provide a fix! Would recommend this company to anyone looking for fast and reliable service!

Review 146 (2023-10-02 - Rating: 5)
Tim was exceptionally patient and exuberantly knowledgeable with my situation. Not only did he work with a pace that matched my families urgency to nullify the situation but he did it with a smile and confidence that brought us immediate ease. If there was a scenario in which the company could train an employee to address a situation that feels insurmountable the way Tim handled this would be the model to move forward with.

Review 147 (2023-10-12 - Rating: 5)
Ron was very professional and cleared our drain. He gave us advice to help keep it clear. The scheduling was easy and convenient, with a quick turnaround, additionally they called when they were on the way. It was great to have considerate professional’s during a frustrating time.

Review 148 (2024-03-01 - Rating: 5)
No need to replace toilet.Tech informed me of how the toilet rim jets being clogged affects flushing.Recommended pouring lime away into flush valve overnight. Flush toilet then use a section of a wire clothes hanger to ream jets.Issue resolved.

Review 149 (2024-02-07 - Rating: 5)
Ron was very nice pleasant and understanding! Ron did an excellent job cleaning out the pipes and he cleaned up the mess in tub from pipe cleaning! Thanks Again Ron for Exceptional Customer Service!

Review 150 (2023-10-04 - Rating: 5)
The technician was professional, very kind and pleasant. Did the job right away and left me with hot water running at home. From the start, all the staff were people oriented representatives and made the process a breeze. Fast, accurate and affordable when needed. You cant beat that kind of service. A+

Review 151 (2024-06-18 - Rating: 5)
Service was GREAT, I would highly recommend. Nicholas, my technician, was amazing, and gave AMAZING advice on what to NOT put down the garbage disposal.

Review 152 (2023-10-25 - Rating: 5)
Max was great and so was his supervisor Nicole. Was the only ones that would come out to get my drain unclog so I could have a bathroom again. They explained everything and even ran the camera twice. Thanks again.

Review 153 (2023-11-12 - Rating: 4)
Quick service that gets the job done, even on weekends. Little more expensive than a plumber and sometimes delayed due to business or staff shortages, but worth it if you need something fixed today. Ive used them several times and only had one major issue where they had to come the next day due to a call off.

Review 154 (2024-10-01 - Rating: 5)
Excellent service, thank you so much for blessing us. We will call you again when needed!!!!!

Review 155 (2023-09-27 - Rating: 5)
Very positive experience with Roto-Rooter today, first with the company receptionist who answered the phone and set me right up with an appointment, and then with Max the plumber. Max was on time, very polite and efficient, patient with my barking dog, and did an excellent job fixing the sink. Max left everything working, clean and shiney.

Review 156 (2022-10-07 - Rating: 5)
The technician was a true professional, took the time to explain everything, step-by-step, detailed, and how much it was going to cost and made me feel at ease the entire time.Great work and took good care to do as minimal structure damage as possible allowing for a quick repair.I will honestly change my opinion about Roto Rooter after this technician because he was a true plumbing professional not just a drain cleaner. I wish I would’ve got his name.In any case I got excellent service I will call them again

Review 157 (2023-06-11 - Rating: 5)
Jason was awesome! He came first thing Sunday morning (8:00 am) and resolved my issue in an hour. Gave me advice on how to not let my issue happen again. He was quick and easy to talk to. Made sure I understood everything he was doing and why. Definitely recommend for any plumbing/toilet issues.

Review 158 (2024-02-22 - Rating: 5)
Jeffrey helped my wife and I tonight fix a clogged shower drain. He was extremely professional and transparent. He explained exactly what he was going to do to fix the problem and he fixed it! I would absolutely recommend him to anyone. Thank you!

Review 159 (2023-11-05 - Rating: 5)
My technician arrived on time and knew what the problem was right away. He didn’t try to talk me into services I didn’t need. I will DEFINITELY call again. I have forgotten his name but I would definitely ask for him again. Hopefully knowing my ticket number will allow me to do so.

Review 160 (2024-10-31 - Rating: 5)
Ethan was very kind and explained everything in detail as to what the plumbing issue was!

Review 161 (2024-04-01 - Rating: 5)
Austin from Roto-Rooter was very professional, highly knowledgeable and fast. Was able to come next morning and fix my problem. Would highly recommend.

Review 162 (2024-10-02 - Rating: 5)
Fast service! Very informative and nothing was forced on me to purchase. Thanks!

Review 163 (2024-04-11 - Rating: 5)
Your technician was very nice and helpful. He fixed our problem very quickly. He was very professional. Keep up the good work.

Review 164 (2023-11-13 - Rating: 5)
I had a terrible drain line backup in my bathroom and laundry area. All of the employees were super helpful and the work was done in a very professional and efficient way. I definitely give them a 5 Star Excellent rating.

Review 165 (2024-02-18 - Rating: 5)
Called for an after hours/emergency drain issue. Will was very professional and thorough. Not only did he fix the issue, but he made sure that I knew what caused the issue and how to prevent it from recurring. Very highly recommend!

Review 166 (2023-10-31 - Rating: 5)
After a day of trying unsuccessfully to open our kitchen drain, I called Roto-Rooter at 9:00 AM and by 10:45 AM a gentleman name Ron was here. He was very personable and extremely professional. When he was able to get the blockage opened and everything running smoothly, he even took his time to clean both sides of the sink and countertop, leaving everything sparkling clean. I would certainly recommend Ron and Roto-Rooter for your plumbing issues.

Review 167 (2024-03-20 - Rating: 5)
Jeffery was great to have at the house. He was meticulous in his work, made sure everything was installed correctly, and provided great customer service.

Review 168 (2022-12-04 - Rating: 5)
We had a blockage in our main sewer line at our home. The Dayton branch sent out their service technician Ethan within 24hr. He was polite courteous and very thorough. He communicated his process throughout clearly. Ethan cleaned the heavy scale beneath the stack and removed the soft clog in the line. We agreed to have a secondary camera crew come in to scope for damage, knowing we were dealing with cast and clay tile. The second crew showed up and once Ethan got them up to speed, they ran their camera confirming the blockage was gone. They then gave us a quote to fix our 4 main sewer line in the problematic area. Ethan was an absolute professional in every sense of the word. The camera guys Joe and Michael were equally impressive. All three took pride in their work, passionate, great communication, and were considerate of our home. Speaking from 17 years as a business owner, These three guys are the type of employee that a business seeks to represent their company/brand. 5 STAR all around!!!

Review 169 (2024-03-08 - Rating: 5)
I had a tree root problem, Roto Rooter came out and fixed it very quickly. Coty did an amazing job cleaning out the pipes. Coty was very knowledgeable, friendly, and professional.

Review 170 (2024-10-11 - Rating: 5)
Ethan did an amazing job. also answered any questions I had

Review 171 (2023-12-30 - Rating: 5)
Very professional, knowledgeable, courteous and thorough. Very very impressed at the service performed, even above and beyond. Good value as well. Would absolutely use their service again. Highly recommend Will specifically as the service technician.

Review 172 (2023-11-27 - Rating: 5)
Roto Rooter did a great job! They were quick, efficient, communicated well and professional! They tried everything they could before going the more expensive route which we greatly appreciated.

Review 173 (2020-11-15 - Rating: 4)
Having someone come fix our issue we knew would be tricky on the weekend but they agreed to help us. Our technician arrived 45 minutes later than we were informed of but he was extremely professional, friendly and informative. The price was an issue for us specifically but seems to be just what services cost these days. Overall we were pleased with the gentleman in our home and training provided by the company is efficient. Would recommend.

Review 174 (2023-02-28 - Rating: 5)
Outstanding service from the initial plumber to the remediation crew. The plumber was on-site within an hour and started work. He even did the initial coordination with my insurance company.Phil and Mack came in and immediately put us at ease about the clean-up. Then they followed up keeping their word.The only thing I’ve had to do is make the phone call.Highly recommend Roto-Rooter.

Review 175 (2023-10-17 - Rating: 5)
Ron and Brandon did a great job with looking at my historic house as they cleared out a big clog in the sewer line (roots had grown into the hundred years old clay and steel pipes). Very professional and easy to interact with, and lots of suggestions to help get things going again. Thanks for the help!