Massie Creek Plumbing and Pump Service Dayton

Located in Dayton, Ohio

Address: 3980 E Patterson Rd, Beavercreek, OH 45430, United States

Phone: +1 937-469-2032

Rating: 5

Services

Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-25 - Rating: 5)
Jeff and his crew were professional, efficient and knew what they were doing! We received a wonderful quote and the work was done with excellence. I cannot recommend Jeff more for his knowledge and expertise with wells and connections. It was clear that he was the man for the job. He was able to connect us to city water and abandon our old well all in 5 hours, whereas other plumbing companies were only able to offer us connection to city water, leaving us searching for someone who knew what to do with the well. When we had any questions, Hannah was easily accessible in the office and went above and beyond to help us, even after hours. Thank you Massie Creek!!

Review 2 (2024-09-21 - Rating: 5)
One of my clients had a leak in their basement. Massie Creek said they could get a plumber out that same morning. Travis showed up soon after the call. He was extremely professional and very helpful with resolving the issue. Thank you for taking such great care of your customers!

Review 3 (2024-09-12 - Rating: 5)
Had a massive issue with my plumbing and sewer. These guys stayed with it until everything was fixed and working smoothly. They were hard working, very knowledgeable, honest and personable. Would gladly recommend them to anyone.

Review 4 (2024-12-22 - Rating: 5)
This is the second time we have used Massie Creek and if we have any more issues, they will be our first call.Our first issue was a clogged drain. This time was a clogged sewer line. Both times the staff was courteous, professional, and prompt. They went the extra mile to ensure everything was addressed properly.While repairs are never cheap, I feel like both times the cost was reasonable for the quality of service, something you dont see often anymore.Great plumbers and kind staff!UPDATE: They just replaced or water heater for us on VERY short notice. Still a great company with great staff!

Review 5 (2024-05-02 - Rating: 5)
Bryan did an excellent job on our rental home, at Sunny Drive, Beavercreek, Ohio, with the iron filter check.Bryan was very kind, very professional, and very knowledgeable!Bryan explained every thing, every step, of the process, of checking on the Iron filter, in this rental home!Excellent worker, Bryan, and excellent company!!We will call on them when we purchase on our home, soon.We are renters now, but we will be home owners soon!Thank you so much, to Bryan!Eileen and BillRenters: Sunny Drive, Beavercreek, OhioMay 2, 2024Thursday

Review 6 (2024-01-16 - Rating: 5)
I would give 10 stars if I could! I had received a bill showing usage of 8000 gallons. First company I called went into crawl space reporting it was not there. Determined leak between meter and house. Estimate $5000+ to dig trench available to dig in 5 days. Second company went into crawl space reporting it was not there. Determined leak between meter and house. Estimate $3800 to dig trench available to dig in 12 days. Massive Creek Plumbing came. Went into crawl space, within 15 minutes identified the problem in the crawl space and replaced the faulty fitting within 30 minutes. Very professional, knowledgeable and conscientious. The technician called later that day to verify that he remembered to replace the covering to the crawl space and offered to come back to put it into place.

Review 7 (2023-10-10 - Rating: 5)
We found Massie Creek by searching for plumbers with the highest ratings on Google, Yelp, and BBB. And now we know why they earn such great reviews. We had a kitchen faucet leak and needed help quickly. Massie Creek worked us into the schedule and sent a team out right away. They quickly discovered the problem and fixed it. We couldn’t be happier with the service and professionalism—and all at a very reasonable cost. What a pleasant experience! We will rely on them for all our plumbing needs from now on.

Review 8 (2023-08-09 - Rating: 5)
Since we moved into our home in 2021, we have used their services a handful of times. Found them after we had an awful experience with another plumber. They’re always responsive and honest with fair pricing. I wouldn’t call anyone else for our future plumbing needs but Massie Creek.

Review 9 (2023-11-23 - Rating: 5)
I have used Massie Creek Plumbing for several jobs in my home including replacement of under sink shut off valves and replacing outdoor faucets. However, they really came through for me when installing my new heat pump hybrid electric water heater. The part they brought on the schedule day was the wrong model. The correct model was not available in the area so they engaged their network of suppliers to find nearby equivalent model from a different manufacturer to ensure same day delivery and installation. All of this done during a holiday week. Their quick work and attention to customer satisfaction saved my family from spending the holiday week without hot water. I will definitely hire them again the next time I need plumbing work done in my home.

Review 10 (2023-04-14 - Rating: 5)
I truly can’t say enough wonderful things about Massie Creek. Our experience was professional, thorough, and friendly. Everything was explained in a way that I understood, staff took pride in their work and the leak is finally gone! We have used a number of other plumbing companies in town and are so happy to have found one we can really depend on. We will use them again, always, and recommend them to everyone we know! Kudos!!

Review 11 (2018-10-15 - Rating: 5)
Massie Creek Plumbing responded promptly after I notified the owner that I had no hot water. Hannah was polite and efficient on the phone. Not to mention that I contacted Massie Creek Plumbing on a Sunday afternoon.I gave Jeff an overview of what I was experiencing and he quickly diagnosed the problem. Travis and Charlie arrived at my residence the following day. They quickly determined that my hot water heater needed replaced. Within no time Travis and Charlie left my residence, returned with a new hot water heater, and installed the replacement. Their work was impeccable and they kept a clean workspace. All of the employees that I had an interaction with were helpful and pleasant. The cost was more than fair as well. Good people, good work, and fair cost! Thank you Massie Creek Plumbing. I will be using their services again and recommending their services to friends and family.

Review 12 (2023-01-17 - Rating: 5)
Each time I need their services, the people at Massie Creek are friendly, responsive, professional, courteous, and knowledgeable. I’ve used them several times now, and I won’t consider anyone else for my plumbing issues.

Review 13 (2024-11-22 - Rating: 5)
I cannot say enough about Massie Creek Plumbing! We literally saved half from what another estimate provided us!! Seriously! And for the same work. There was one small difference about carving out a spot on the wall to get to sink plumbing. Massie Creek did not even have to do that!!! Very nice plumber and quick work!! Have already added them to my primary list!! Please support this woman owned, smaller business in our area. You will not be disappointed!!!

Review 14 (2023-02-06 - Rating: 5)
I’d seen Massie Creek Plumbing recommended by a couple people so when we discovered a leak in the main water pipe to our house at midnight, I called Massie Creek first thing in the morning and they came out within an hour and a half! They fixed our main leak and discovered and helped with two other things. Travis was polite, efficient and explained exactly what was wrong and what to look for in the future. I couldn’t believe how quickly he fixed everything and appreciated the explanations. The cost of everything was so reasonable as well. Highly, highly recommend Massie Creek Plumbing! Will be using them in the future for sure!

Review 15 (2021-05-24 - Rating: 5)
Massie Creek Plumbing did a fantastic job when they replaced my sewer line. They arrived on time and finished the job as projected. And, best of all, they were very careful to make sure the bathroom became functional as soon as possible. They even had someone who came in to do repair work to the shower that was needed. I would give this company six stars if that were possible.

Review 16 (2020-11-09 - Rating: 5)
Customer service is KEY for me as a consumer and Massie Creek Plumbing were so great to work with from the get go. From their office staff who answer the phones all the way to John, who actually completed the work in our home, it was a positive experience to work with Massie Creek Plumbing.John, our plumber, was not only friendly but he was on time, efficient and very sweet to our 10 year old Yorkie whom he kept referring to as sweetheart.Plus, the cost of the install ended up being cheaper than the original estimate! We will definitely use Massie Creek Plumbing again in the future!

Review 17 (2023-02-06 - Rating: 5)
A leak developed and damaged the ceiling of our kitchen. We called one plumbing company which diagnosed the problem correctly, but to correct the leak, the kitchen cabinets needed to be removed. They left with the leak still dripping. We had Massie Creek come by for a second opinion, and they agreed with the assessment BUT they also recognized that the leak would continue to cause water damage while we waited to get a hold of a contractor/carpenter to remove the kitchen cabinets and tile to gain access to the pipes. Travis stuck around and did some additional work to stop the flow of water to that pipe so that we could continue to have water access in the rest of the house without more water damage while we waited for the carpenter to come. Really appreciated that thoughtfulness that Travis brought to the situation to limit the damage to our home. Will definitely be using their services again!

Review 18 (2019-04-18 - Rating: 5)
Awesome to work with! They are not only are nice, honest folks, but they do great work. We are remodeling our kitchen and they moved water and drain pipes in the ceiling and did a great job. They were able to think creatively and were able to move pipes that other companies said it could not be done. Would work with them again hands down!

Review 19 (2022-07-26 - Rating: 5)
Overall great job! Sean and Bryan were on time, professional, and explained the fix we needed for our leaking outdoor hose faucet. They were careful to keep from bringing any dirt in and cleaned up the work area so it looks tidy. The cost was very reasonable. We will be calling again if we have a future plumbing concern.

Review 20 (2021-02-21 - Rating: 5)
I am a long-time customer of Massie Creek Plumbing and highly recommend their services to anyone in need of plumbing services. On Wednesday we had a cascading series of events which led to a failed propane water heater and thus no hot water. I called Massie Creek late in the morning on Thursday and they were out to address the problem by 12:30PM. They quickly found the root cause of the problem despite some exceedingly long telephone waits with the water heater OEM when seeking technical and parts support. Massie Creek has done a lot of exceptional work for us in the past. They have always quickly taken care of business and did so in a very courteous and professional manner. Again, I highly recommend the Massey Plumbing company. Cheers!

Review 21 (2022-07-20 - Rating: 5)
I have now used these guys 3 times. The first job was simple, a leaking pipe, and didn’t take more than an hour. I was happy with their work and they only charged me $120.00, including parts. Next project was multiple items and snaking some slow drains. That was a bit more expensive but less than I was expecting, and again I was pleased with their workmanship and cost. This third job they had to hook up everything in our new kitchen, run supply & drain lines, and snake all the drains in our other house. Again, a great job done quickly. These guys are prompt, polite, very clean, and careful. They tolerated my dog hanging around while they were working. They are very knowledgeable about how to do their work the best way. I am impressed with the quality of their work and really would not think of hiring any other plumber ever again. Thank you Bryan and Sean!

Review 22 (2022-04-27 - Rating: 5)
I have used Massie Creek Plumbing before and continue to be very satisfied with their work. Had a small job to replace a leaking shut-off valve under the kitchen sink. Called on Monday and they were there Tuesday morning. The plumber was very courteous and the price for a small job was reasonable. Massie Creek is on the top of my list for household plumbing repairs.

Review 23 (2024-09-19 - Rating: 5)
I dont post a lot of reviews, but these guys deserve a good one. They fixed my well issue, diagnosed the complicated problem and showed me exactly what was wrong. Courteous, well spoken and pleasant to work with. I would recommend them to anyone.

Review 24 (2022-08-18 - Rating: 5)
I found Bryan and Sean to be professionals who cared about my issue. They spent time assessing the problem and made sure my pipe was cleared before they left. Their service and expertise were very much appreciated! My drain has never sounded so open! I will be definitely be using them in the future. Thanks!

Review 25 (2018-01-02 - Rating: 5)
I have called Massie Creek 4 times now for my various plumbing needs/emergencies and they could not be better. They even responded to a voicemail I left over the holidays to make sure I didnt have a catastrophic emergency on my hands. Their quality and prices are fantastic but the best thing about them is I know I can trust them to be honest with me, which is more valuable than anything else I can ask for.

Review 26 (2016-05-11 - Rating: 5)
We have a well and a couple of plumbers wouldnt come out. Massie was referred to us by Alpha Omega plumbing and they were amazing. They came out within 2 hours of me calling. They were very professional and got our pump up and running. They were wonderful and highly recommend them.

Review 27 (2023-01-20 - Rating: 5)
We can’t say enough about our repairs done by Travis. Incredibly friendly, helpful and he completely explained everything that was needed in easy terms to understand. So happy to have found you!

Review 28 (2022-02-15 - Rating: 5)
Brian and Sean answered all my questions and cleaned up the installation mess very well. They wore coverings on their shoes without being asked and the work they did was excellent. The receptionist is very polite and always returns my calls right away.

Review 29 (2022-08-19 - Rating: 5)
Massie Creek replaced our sewer line. They gave a fair quote, showed up on time and delivered as promised. Very professional and great to work with.

Review 30 (2021-05-23 - Rating: 5)
I couldnt have been more pleased with this company- professional/responsive and very knowledgeable. They repaired a well leak I had - without hesitation I would call them again in a heartbeat! This kind of service you just dont get anymore - truly one of a kind!

Review 31 (2024-04-05 - Rating: 5)
A very professional Company. Answers calls promptly and schedules Service in a reasonable amount of time. Great Service. Reasonable prices.

Review 32 (2018-04-09 - Rating: 5)
Massive Creek plumbing is the best. They were here within 30 minutes of calling. They fixed the water heater and were very friendly. I highly recommend these guys. They are great!

Review 33 (2024-06-07 - Rating: 5)
Needed a shower faucet completely replaced and needed it done same day called him. They had somebody here within two hours and done within two hours. Great work truly appreciate them. Will definitely use them again in the future.

Review 34 (2018-12-07 - Rating: 5)
New in town, they were recommended, from the young lady who sets the appointment to the men who came out to fix plumbing, professional, competent and fair. Grateful we were led to them!

Review 35 (2022-05-22 - Rating: 5)
My first call for plumbing needs. Extremely responsive, flexible to schedule, on time, fairly priced, extremely friendly, and a local small business.

Review 36 (2018-06-28 - Rating: 5)
Wonderful service! Travis was excellent, on time and very friendly. Will recommend to anyone looking for a great plumbing service.

Review 37 (2020-06-23 - Rating: 5)
They did a great job with the install of our new hot water heater. Very professional and will use again in the future.

Review 38 (2017-04-28 - Rating: 5)
Great service, would recommend to anyone looking for a reliable plumber. The best part is that they are available 24 hours a day, 7 days a week.

Review 39 (2022-05-14 - Rating: 5)
Great quality work! Very professional. In and out in 2 hours. Very reasonable cost for the job. Highly recommend!

Review 40 (2023-01-16 - Rating: 5)
Used the services for toilet repair and winterizing my pipes and was pleased with timeliness and ease of scheduling.

Review 41 (2024-01-22 - Rating: 5)
Freezing pipe resolved. Bryan is polite, knowledgeable and professional.

Review 42 (2022-02-15 - Rating: 5)
I have used them both at my home, my business, and at my daughters home. They are always punctual and professional. Highly recommend.

Review 43 (2022-05-16 - Rating: 5)
Fast response and Professionalism really define this company. I have used them on multiple projects/issues and will continue to do so.Thanks for all your help.

Review 44 (2023-11-09 - Rating: 5)
Would recommend to anyone I meet. They will be handling all of my properties and projects moving forward. Great people. Great work.

Review 45 (2021-12-04 - Rating: 5)
Have used Massie Creek a couple of times. Always the fastest response and quick work.

Review 46 (2016-08-03 - Rating: 5)
Jeff Bowman, formerly with Bear Plumbing, came right out and handled our gas line issues with no problems!!!!

Review 47 (2019-03-06 - Rating: 4)
Fast, friendly and reasonable! Will definately use them again and referr them to others!

Review 48 (2018-07-07 - Rating: 5)
Showed up on time, was quick with the repairs, pointed out several things, fixed those and were gone!!!! Great service!

Review 49 (2021-04-26 - Rating: 5)
I highly recommend Massie Creek Plumbing. It was easy to schedule an appointment via phone. The scheduler was responsive and helpful. Bryan, the plumber who came out to the house, was prompt and professional. He provided a great solution to an exterior hose faucet which would not shut off. The malfunctioning hose faucet was a cheap type installed by the builder, and it was in an inaccessible location. Bryan relocated the faucet to a logical location where future access on the back side was easy to get to. He installed a much better quality faucet. He did all this in before lunch. Overall Im very satisfied.

Review 50 (2020-11-11 - Rating: 5)
Great people to deal with. Excellent service and reasonable prices.

Review 51 (2019-04-08 - Rating: 5)
We have used them a few times and everytime the have been nothing short of amazing. worked quickly and did great work

Review 52 (2017-04-04 - Rating: 5)
I have worked with Jeff and Dustin several times over the years and have always been impressed with their knowledge, honesty and quality approach to each job. If youre looking for a company with people that care and are interested in doing a great job, call Massey Creek Plumbing and Pump Service!