Apex Plumbing, Heating, and Air Pros
Located in Dayton, Ohio
Address: 5450 Far Hills Ave Suite 209, Dayton, OH 45429, United States
Phone: +1 937-576-8862
Rating: 4.8
Services
- On-site services
- Online estimates
- Language assistance
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Drainage service
- Electrician
- Heating contractor
- HVAC contractor
- Furnace repair service
- Water purification company
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-04-05 - Rating: 5)
10 out of 10I could not be happier with the service I received from Paramount Heating and Cooling. I was impressed the moment the estimator (James) first came out to look at my needs. James took his time to thoroughly assess the situation, address any thoughts and concerns I had, and meticulously calculated the proper system to meet our heating and cooling needs. Compare this to the competitor that came out for roughly 30 minutes, snapped a few pictures and then quickly laid out 3 options (good, better, best). Paramount is much better than that and tailors there proposed solutions based on the individuals needs. This is the type of service that is hard to find nowadays.The pricing was competitive and I had peace of mind that I went with a knowledgeable company who would pay attention to the details. Fast forward to install day (which was only 3 days later!). The team that came to install my new system (Devin and Gabe) were professional, friendly, and installed the system with a level of quality that is exactly what I expected. They even laid down protection to avoid damaging our floors.Ill be honest, I typically never take the time to write a review but in this case, I am more than happy to take the time to call out a job well done. I highly recommend Paramount to anyone that wants a good working system installed properly that will last for a long time. There may be other companies or individuals who can sell and install a system cheaper but I guarantee you that if Paramount does the job, they will do it the right way. For me, it was worth the peace of mind to go with the experienced professionals at Paramount Heating and Cooling.Thanks Paramount! -
Review 2 (2025-01-03 - Rating: 5)
Very happy with Zachary Stratton. Very respectable got the work done in a very decent time.told me what he found wrong. Im just sorry he had to go under my mobile home in this snow day and cold. I differently will recommend Apex to friends and my neighbors. Zachary keep up the good work. Apex company you have a very good and hard working man here. Thanks to Zachary and Apex for helping me get my problem fixed. Keep up the great work. -
Review 3 (2025-01-05 - Rating: 5)
I feel like every member that showed up in our house today from Apex was excellent and good at what they do. They work phenomenal and take their time to make sure you are pleased with their products and job. Thank you Apex. -
Review 4 (2025-01-03 - Rating: 5)
Eric went above and beyond in his efforts to discover and analyze our issue. He did all within his power to resolve the issue successfully. We felt very comfortable with the results. -
Review 5 (2024-08-05 - Rating: 5)
We had an urgent A/C service need. The service tech (Hunter) was fantastic. He came the same-day that we called. He was very thorough in his inspection and was able to quickly identify the issue. He did extra tests to ensure he did not miss something. We would highly recommend their service. -
Review 6 (2025-01-04 - Rating: 5)
Dustin White was professional and quite knowledgeable. He answered all our questions after he completed a thorough review of our current project. 5 stars. -
Review 7 (2024-09-06 - Rating: 5)
Hunter was my technician and he did a great job. Courteous, respectful, kind, and knowledgeable. I appreciated that he explained everything as he went along. He was able to diagnose the issue with my ac in 5 mins of being here. No gimmicks, no sales pitches, or up sales. I appreciate that. It was great to have someone who knew what they were doing come and repair my equipment and do an honest job. -
Review 8 (2024-02-11 - Rating: 5)
My furnace unexpectedly broke and I called Paramount heating and air and they responded right away. The very next day, James came out and was very professional and let me know what were my best options. The heat pump and furnace were well below my price expectations. The furnace was quickly installed, and John and Gabe were friendly, professional and knowledgeable. I am very happy with the workmanship and care that was provided for my family. - Cheryl Hopkins -
Review 9 (2024-08-21 - Rating: 5)
Hunter, the service technician they sent, was great. He was not only quite thorough in ensuring our HVAC system was running properly, but also quite professional and polite in how he handled the job. Highly recommend Paramount for how easy they are to work with and the quality of their technicians! -
Review 10 (2024-08-24 - Rating: 5)
Would recommend Paramount Heating and Air to anyone! Shout out to James, Devin, Jason and Jay for top notch service and expertise. Very friendly and done an excellent job replacing our HVAC system š -
Review 11 (2025-01-04 - Rating: 5)
I had a service call on 1/2/25. Brayden was very professional and went out of his way to answer my questions and put me at ease. I am a widow so I get nervous when I have to deal with things like this. -
Review 12 (2025-01-03 - Rating: 5)
Angel and Abdul were very professional and did a fantastic job. Apex is our go to for all our plumbing needs. Thanks guys! -
Review 13 (2024-08-16 - Rating: 5)
I had an AC issue arise and utilized the online scheduling option to request an appointment. Staff contacted me first thing in the morning to get it scheduled for the following day. The technician, Andrew, was on time, professional and fixed the problem in quick fashion. Great overall experience and Iām thankful to have working AC again! -
Review 14 (2024-08-21 - Rating: 5)
Our technician Andrew A was superb - he was on time and super knowledgeable - we needed a quick part fixed and he did it super fast and was able to clearly communicate the state of our HVAC system. 10/10 would recommend Andrew and Paramount to anyone and would use them again without question. -
Review 15 (2024-07-31 - Rating: 5)
Our air conditioner went on the blink last night. Called Paramount this morning. They sent a guy 2 hours later. He fixed it and we are cool and relaxed. The immediacy and quick fix with explanation was impressive and appreciated. This company is 5 Star in my book. -
Review 16 (2024-08-23 - Rating: 5)
Hunter from Paramount Bearing and Air was very thorough, polite and curtious. He explained the ins and out of my units and also recommended (did not push) a few options to purify our air for my wife and daughter that have serious allergies. High recommend. Randy C -
Review 17 (2024-07-13 - Rating: 5)
Hunter Donaldson performed my service, and he did an excellent job. He called on his way and arrived promptly. Explained what he was doing and let me know if any issues. Everything met my expectations 100%. -
Review 18 (2024-08-01 - Rating: 5)
This is the 2nd year that we have had Paramount Heating & Air do our annual check on the furnace and AC. This year, as last, we really felt our Tech was knowledgeable and efficient - with our needs as his first priority. My wife, Pat, and I really like and trust the service. -
Review 19 (2024-08-21 - Rating: 5)
Paramount does excellent work. Thorough, on time, and very friendly yet professional. Our service technician, Hunter, did a great job and was easy to work with. -
Review 20 (2024-06-29 - Rating: 5)
When my air conditioner broke during the hottest week of the year paramount was able to work around my schedule to get it fixed as soon as possible and provided a temporary solution in the meantime. James was very knowledgeable about the different products available and helped me pick a solution that worked best for my condo. The whole team was friendly and professional and got my new unit up and running before I had to leave for work. -
Review 21 (2023-08-22 - Rating: 5)
Paramount has been a great HVAC company both before my new furnace/AC install and after. Iāve had them out to do routine maintenance 2x per year since it was installed a couple summers ago and Iāve never had any problem with my heat or AC. My electric bills are also much lower than they were with my old system! Their staff explains what they do thoroughly, they donāt leave a mess behind, they let you track their arrival when theyāre on their way, and scheduling is easy peasy. -
Review 22 (2024-08-31 - Rating: 5)
Hunter was fantastic! He found the source of the issue as soon as he came out, quickly fixed it, and got us up and running. He was very thorough and knowledgeable . Thanks again! -
Review 23 (2024-07-18 - Rating: 5)
Good quality service. Andrew was upfront and completely transparent during my latest tune up. He offered recommendations without trying to make a hard sale. I would recommend. -
Review 24 (2025-01-08 - Rating: 5)
Apex did a fantastic job installing electrical work and my water heater. I would recommend Apex to anyone! -
Review 25 (2024-06-28 - Rating: 5)
Paramount installed our furnace. So when our 4yr old a/c unit wasnt blowing as cold as it use to, they were the 1st on my list. Day of appt..got a text stating my tech was on his way...SURPRISINGLY AHEAD OF SCHEDULE...he was very professional, courteous and knowledgeable. He explained everything throughly and completely. Thanks Paramount for sending me this great Tech! -
Review 26 (2024-08-22 - Rating: 5)
Paramount was quick to respond to our HVAC need. The Technician, Andrew Artinian, was courteous, professional and knowledgeable. -
Review 27 (2025-01-08 - Rating: 4)
Diligent work, cleared the drain well, professional and timely.Price was higher than anticipated -
Review 28 (2024-06-27 - Rating: 5)
The tech Hunter Donaldson came to do a tune up on my air conditioner. He was professional & curtious. I had a furnace filter I was wanting to change & he saw it & replaced it for me! Definitely a plus because its hard for me to do.Thankyou Paramount for sending him & I appreciate your business!! -
Review 29 (2024-06-25 - Rating: 5)
Andrew Artinian provided a perfect service visit. He was professional, kind and extremely knowledgeable. I would recommend him or his colleagues any day. -
Review 30 (2024-06-07 - Rating: 5)
I just had my A/C worked on by someone who did the job at a cheaper rate. There still seemed to be an issue with the air flow, so I called Paramount Heating and Air. James was very helpful and knowledgeable and he was able to diagnose the correct problem. I highly recommend Paramount for your HVAC issues! -
Review 31 (2024-08-02 - Rating: 5)
Stop searching right now!!! This is the company you want to service your AC/furnace! They respond quickly to online service requests & can duality get a service technician out to your house either that day or the next. We had issues with our AC & the service technician (James) explored all options to fix our issue but did so in a way that would be cost effective. We thought the issue was solved but a couple days the AC unit was still not functioning properly, I emailed Paramount & within 24hrs they had a service technician at our house again. Thankfully it was the same person (James) so he already had a good idea of what was going on & sadly we ended up needing a new motor installed (our unit is 17yrs old so Iām not shocked) but James was more than happy to explain in detail the process of what was being done & showed me things to look out for along the way. I cannot praise James enough, his customer service was impeccable & just shows how this company holds their employees to higher standards. 10/10 would highly recommend2024: Moved to a new house & paramount had a Bogo tuneup deal, Hunter was my technician and did a great job, explained everything to me in simple terms & was very friendly and didnāt mind my dog. -
Review 32 (2024-06-01 - Rating: 5)
Very happy with speed and service! I called one day and they were able to do my service call the very next day. Andrew was quick and even explained to me what was the problem was and also gave to me some helpful tips for my a/c unit.Thank you Andrew! -
Review 33 (2023-08-25 - Rating: 5)
Paramount is on the top of my best resources list. I highly recommend them! A very helpful, pleasant human being, Suzanne, promptly answered my call & scheduled a technician for next day. The technician, James, arrived as scheduled, was knowledgeable, professional & resolved the issue with my heat pump for a fair price, thus restoring my air conditioning. I have health issues & cant tolerate the heat & humidity of our OH summers. Thank you, Marcus Webb -
Review 34 (2023-08-18 - Rating: 5)
All aspects of our experience with Paramount were first rate. Beginning with James on the initial service call, his explanation of our situation was clear and straightforward, he presented multiple solutions with all the necessary details. The installation of our new a/c-heating system went smoothly, as promised. Bob, the installation team leader, answer all my questions and kept me informed of what was happening. Susan provided information and documents from the office. All in all -
Review 35 (2024-06-25 - Rating: 5)
Hunter from Paramount was exactly what customer service should be. He was polite, courteous and professional. He fixed our a/c within 30 minutes! Thank you, Hunter. -
Review 36 (2024-06-21 - Rating: 5)
Andrew Artinian (Service Technician) serviced my A/C and was extremely kind, courteous and professional š. He is GREAT asset to your company and I will ALWAYS request him for future services. -
Review 37 (2024-09-06 - Rating: 5)
Hunter performed the scheduled maintenance, being on time, very polite, seemingly efficient and informative. We will see you in the late Spring when it is time for AC check up! -
Review 38 (2023-11-10 - Rating: 5)
Paramount was amazing when we were getting a new heat pump. They explained everything in a detailed and easy to understand manner as well as gave several options for price points. Weve been happy with the system since and the maintenance options they offer. Would highly recommend them. -
Review 39 (2023-08-22 - Rating: 5)
A year ago, the team at Paramount HVAC proficiently installed complete systems in both our home and our parentās house. Even before this, they had been our go-to service provider, diligently maintaining our old system. Their transition from servicing our old unit to installing and now taking care of our new one has been smooth. An added bonus was their meticulous duct cleaning and sealing services, which they executed flawlessly. James was particularly attentive during the maintenance phases, but itās clear that the entire team is deeply committed to delivering top-tier service. Our experience with Paramount HVAC has been consistently excellent, and I canāt recommend them highly enough. -
Review 40 (2025-01-03 - Rating: 5)
Prompt, helpful, friendly service. Garrison was great. Thank you -
Review 41 (2024-02-18 - Rating: 5)
Paramount has been managing the routine maintenance and repairs on my HVAC system for several years. The system is 14 years old and this year is the first time its needed major work. Several different Paramount technicians have been here over the years and theyve all been professional and knowledgeable. -
Review 42 (2024-06-17 - Rating: 5)
Hunter came out for my yearly maintenance as part of our warranty plan and was super helpful. He didnāt pressure me into buying new products or preventative maintenance which was refreshing. -
Review 43 (2024-08-02 - Rating: 5)
Andrew was awesome! Very thorough, super patient in answering all my questions and explaining things to me. -
Review 44 (2024-07-05 - Rating: 5)
Andrew did an amazing job. House was burning up from broken fan on furnace and worked for hours to replace and get our AC back running on a hot summer day. -
Review 45 (2023-08-16 - Rating: 5)
We have used Paramount for our HVAC needs for more than 12+ years. They have replaced 3 different, old systems in our houses over that time, provided all maintenance, and even performed the Aeroseal procedures on our last house (which was a game changer in that houseā¦check it out). Every time, they have been professional, prompt & courteous. And their work and pricing have been outstanding. Could not recommend more! -
Review 46 (2024-05-10 - Rating: 5)
Paramount has been great for us and Andrew went above and beyond to make sure everything was working properly and up to code. It looks just amazing and I highly recommend this company. -
Review 47 (2025-01-06 - Rating: 5)
Ruben was great and informative. Communication was clear and straightforward -
Review 48 (2024-02-11 - Rating: 5)
Paramount went above and beyond to help our family. While out of town for a medical procedure, we received word our furnace had broken during the coldest week of the year leaving our house at a frigid 42 degrees. Not only did the team get a technician to our house that afternoon, but they were able to install a new furnace the next day to prevent a major pipe freezing disaster. To help us out further, the team remotely monitored the temperature in our house to verify that everything was working smoothly while we were still unable to be there in person. We cannot thank them enough for their help and kindness during the entire process!! -
Review 49 (2024-06-27 - Rating: 5)
Called for a regular spring inspection and had a few concerns. Andrew was my technician that was assigned to my appointment. We went through my concerns and found out that my thermostat was not working. He contacted his boss and they were able to replace it since it has only been 2 years. Andrew even gave me things that would be good for my new system since I have added a humidifier last april. Things that are nice to have. We decided to go with air purification system. He has installed it and got me all set up and running. Andrew was very pleasant and patient with me. Very knowledgeable too. -
Review 50 (2023-11-01 - Rating: 5)
James was very professional. We were expecting to have to get a new furnace and got amazing news that he could fix it on the spot. I had my stove on to keep heat in the house and he turned it off and closed it for me. Turns out I had a disgusting spider web in it and he took care of me like I was his mother. I would 100% recommend. -
Review 51 (2023-08-24 - Rating: 5)
My unit was just installed, so I dont know about the quality of the unit yet but Bobby, the installer, was great. Bobby, and the gentleman that worked with him, were really efficient and cleaned when they were done. They did very neat and professional looking work. The unit and service may have been a little pricier, but I know I have a high efficiency unit that will serve me well. -
Review 52 (2023-08-23 - Rating: 5)
We were coming into winter with a dying furnace. I called several places but Paramount stood out from all the rest. Our furnace was atleast 20 years old and we knew it was time to level up. They matched us with a furnace that exceeded our expectations also looked at our AC. Turns out that system was just as old. We got a great deal. The service was friendly, the crew was quick and tidy. Id recommend Paramount to anyone in search of a new heating and cooling system! -
Review 53 (2024-07-23 - Rating: 5)
Paramount was thorough, educated me on what needed fixed, gave me options, and delivered with quality installation and service! -
Review 54 (2023-11-17 - Rating: 5)
Paramount Heating and Air has always provided excellent service for our homeās HVAC needs. The technicians are very knowledgeable and friendly. They have also been very prompt when arriving for scheduled services. This is very much appreciated. -
Review 55 (2023-08-04 - Rating: 5)
Got the latest and greatest HVAC in town thanks to my guy James. If youre in the market for a new system, I highly recommend you speak to James. Another big shout out to the installers, Bobby and Jared. These guys were top notch professionals, very polite, and went above and beyond... Even fixed my dryer vent hose that came loose. Just a big thanks all around. My house is more comfortable than ever, the air quality is better and safer for my family, and the financing is affordable (which was my main concern)... Theyve removed all my worries and more. I appreciate your services. Thank you! -
Review 56 (2024-08-17 - Rating: 5)
Hunter did a Great job, he did a through check of the heat and air, very friendly and informative. GREAT JOB -
Review 57 (2022-11-30 - Rating: 5)
They installed a new furnace for us and explained whole process to make the heating and cooling more efficient. Our heater stopped working in middle of very cold days. They came in and took care of everything in 2 business days since we were approaching a holiday. Whole team of Paramount heating and air gets 5 š. Very professional and courteous team. They cleaned up the place very well after work was completed. They followed up to make sure we were completely satisfied. I would highly recommend their services! -
Review 58 (2025-01-03 - Rating: 5)
Good service from start to finish! Fair assessment.William is awesome! -
Review 59 (2023-03-16 - Rating: 5)
Ive used Paramount twice since moving into my house for issues with my ductwork.They was able to get me scheduled promptly and the technician arrived within the given time slot.Both times I got the same technician, Ian. He is friendly and professional. He got right to work and ensured the issues were resolved once work was completed. He took the time to clean up the worksite when he was finished. -
Review 60 (2022-10-11 - Rating: 5)
Great service from the Paramount team Bill and Nick at our home today. They were on time, polite, respectful of keeping the house clean, and I was kept fully informed of progress on the job to completion. They worked quickly and efficiently and got the job done! -
Review 61 (2023-08-18 - Rating: 5)
We bought both the air conditioner and furnace and everything has been just perfecct. The annual maintenance we get has been very good. The service technicians have been extremely helpful answering all of our questions.Have recommended Paramount to friends and neighbors. -
Review 62 (2024-06-26 - Rating: 5)
Andrew arrived on time and was very polite. He was knowledgeable and helped me understand everything. -
Review 63 (2022-01-04 - Rating: 5)
My home warranty company has selected Paramount to service our furnace on more than one occasion. Both times, service was scheduled same-day because we were without heat. The Paramount employee arrived later than expected- but I understand this when I schedule a same-day appointment. Also, it was communicated to me by Paramounts scheduler AND the technician when it was known that they would be late, so that I knew when to expect them. All issues were well explained and costs were clear. Recommendations were made in regards to what we can do now to get as many more days possible out of our 25 year old furnace. I love the text notifications that allows me to see where my technician is once he is en route to my home. -
Review 64 (2023-01-04 - Rating: 5)
Second time I have used Paramount for installation services. The last home I owned they did such a great job installing furnace and a/c, that with my new to me home, once I moved and knew I needed my furnace and ac replaced, I knew right where to go.Extremely responsive on the phone, they really try to work around your schedule to help, the technicians are prompt, courteous, and if you listen, you may even hear them sing a little in your basement together while installing your furnace.Thanks Paramount! -
Review 65 (2024-08-28 - Rating: 5)
I appreciate Andrewās promptness, thorough explanation of the process, and courtesy to us, Thanks Andrew and Paramount! -
Review 66 (2018-04-25 - Rating: 5)
After many fails with other Heating and Cooling companies, Paramount came through big for me. The tech, Rob, got to work immediately after arriving in a timely manor. He was extremely polite and knowledgeable. He reviewed many options with me (i very much liked that I did not have to wait for a salesman to schedule another meeting) and after we chose the option we wanted, they were back the next morning installing. Will highly recommend to all. -
Review 67 (2022-04-15 - Rating: 5)
I was not here to greet the guys that came out, but when I got home from work I checked everything out. I was thoroughly impressed! AC unit was moved down to the other end of the house where I wanted it. The pipes running the ceiling in the basement were done nice and clean! Everything was done exactly like I wanted! I really appreciated the quick response time from estimate to job being completed, and at a very reasonable price. Overall, 5-stars from me! Thank you Paramount! -
Review 68 (2021-11-12 - Rating: 5)
I really like the service I recieved from this company. James, the technician is great to work with- he takes the time to explain everything with honesty and integrity. Plus he is very friendly, and I can tell he takes pride not only in his work but with the customer he is working with. I specifically asked for him again for our tune-up because of this. 10/10 recommend! -
Review 69 (2024-08-07 - Rating: 5)
Great experience, explained everything really well and got our air conditioning on super quickly! -
Review 70 (2024-07-05 - Rating: 5)
Andrew was out today to service the air conditioning unit. He was helpful with his explanations. -
Review 71 (2022-10-14 - Rating: 5)
I highly recommend this business; especially James. He is friendly, accommodating, professional, and good at communicating. I had what seemed like a tricky issue with my furnace and James was able to get it fixed for less than I was originally quoted. He explained the problems and didnāt rush through the repair. He was very thorough. With the weather about to get cold, I appreciated the sense of urgency. I will use this business again and request James. -
Review 72 (2024-06-19 - Rating: 5)
Had our 4 year old Paramount AC served by Andrew due to a faulty capacitor. It was covered under warranty, and Andrew was able to diagnose the issue and repair it quickly and hassle free. He also provided us with ways to help prolong the life of the system. Thank you, Andrew! -
Review 73 (2023-11-21 - Rating: 5)
Update: just had them visit for a tune-up. The rep was very professional.Original: From scheduling to installation, this business has had my back. I have never had a business be so supportive in my life. Ive had a major problem with Marijuana and cigarette smoke coming through my vents, walls, outlets from my neighbors. James is very supportive and spent a lot of time examining and sealing up my system, as well as explaining likely reasons why the problem exists. He also installed a UV system for me and has been very patient as Ive tried different versions to see what works for my needs. I really appreciate the support of the company throughout this journey. My situation is very stressful, but they have my back.One of the additionally awesome things about James is that he is always learning and staying on top of the latest research (EPA, proper peer-reviewed) surrounding air quality, HVAC and purification systems.Not only is this business supportive, they are transparent and prompt in communication and scheduling.Id also like to call out Drew and Hector. Drew was the PM for my new furnace and was extremely supportive while I applied to my HAO for a permit to install it. It required an exhaust hole in the side of my building and I live in a condo. He even communicated with me by text (my preference) and was ridiculously prompt and friendly. Especially when my neighbor went a little psycho on me with a paranoid fear about the exhaust vent being next to her AC. He helped me find the right words to explain and quell her fears, while also developing a contingency plan should it become an issue. The installation team (Hector and his assistant) was very professional and friendly. Hector has a great sense of humor and is very efficient.I also had my ducts cleaned, and Ive never seen anyone exhibit happiness and excitement about their job the way these two people did. Sadly I dont remember their names. Truth be told, it was shocking and refreshing to see their hope and enjoyment.All in all, I wholeheartedly recommend this business. Ive tried the Five Star services, and they pale in comparison. Paramount serves the customer, not their pockets. You can trust them to offer what will work for you, even if its not the most expensive option. Everyone I engaged with at Paramount was passionate about their jobs, which is the best way to ensure quality work and customer service. -
Review 74 (2023-08-28 - Rating: 5)
Our technician, Sean Smith, couldnt have been efficient and kind in serving our home today, 8-28-23. He reprogrammed our problematic thermostat and serviced our AC unit. He explained things well and we should be better than ever now. -
Review 75 (2021-02-03 - Rating: 5)
Matt was an excellent technician. He came to do a tune up on our furnace. He took his time, checked everything he needed to and let me know how things were running. Luckily, our unit was in great shape and he just gave us a heads up on a few things that might need to be replaced in the future due to some parts being old and dirty (our furnace is 14 years old). He offered to replace things now and gave a price, but mentioned in reality that we could hold off as everything was still working normally. I appreciated his honesty and it gave me confidence in him and the company.I was not sold any service that was unnecessary or never felt pressured. Matt was also very polite and knowledgeable and answered all my questions.I highly recommend Paramount! Very pleased and will continue to use them for heating and cooling needs. -
Review 76 (2022-11-07 - Rating: 5)
These people do it right! Very experienced, very knowledgeable and extremely thorough. Initially Andrew from service came out and was fantastic. I then decided to not repair and go new due to the age of the unit. Matt then took over and gave me all my options. Iām very satisfied with the quality of their work and the product. Highly recommend!! -
Review 77 (2024-08-13 - Rating: 5)
Hunter was very nice and professional but still down to earth. Did a very good job -
Review 78 (2022-07-13 - Rating: 5)
Everyone from Paramount went above and beyond! From having a professional willing to come out in the evening to diagnose the problem to fully explaining all options to helping determine the best new unit to perfectly installing the new unit, these guys are the best! Everyone was kind, extremely informative and very helpful. They all worked incredibly hard and made my familyās well-being their priority. I honestly canāt thank everyone from Paramount enough! -
Review 79 (2024-07-10 - Rating: 5)
Hunter with Paramount addressed our AC issue immediately and had it fixed in no time. We greatly appreciate it! -
Review 80 (2022-01-10 - Rating: 5)
Its hard to find a heating and cooling company that you trust, and Paramount is one that I trust. They prioritize the customer and put you first. This is evidenced by really quick response times and terrific customer service. Ian was our tech today and he did a fantastic job. Identified the issue, fixed it, explained it well, and went on his way. I highly recommend these guys. -
Review 81 (2019-10-14 - Rating: 5)
Nate arrived when I was told he would. He was very professional and thorough in his explanation of the issue I was having. I inquired about other services and he showed me a couple detailed proposals and I never felt pressure to sign up for them. I did start with a year service contract and I look forward to professional service from Paramount. I highly recommend. -
Review 82 (2021-07-28 - Rating: 5)
Mitch J came and assisted the situation and clearly explain to me what was happening in my home. He diagnosed the problem and covered what the charges would be along with some other helpful preventative services I could get. I selected the membership package, a fan cleaning and had my Freon recharged up to levels. Mitch was one of the most professional young men Iāve had the pleasure of meeting. He did an excellent job which was the main reason I took the membership because he represented the company so well that I was comfortable knowing I was going the get a good service. Great job Mitch, I am very satisfied with the service. Iāll definitely come back and recommend Paramount Heating & Air based on your service and professionalism. Thank youDexter Jones -
Review 83 (2023-11-06 - Rating: 5)
Sean did an awesome job. He was very courteous and professional. He was able to answer all my questions and took time to educate me on how the system works. I really appreciated his input.I chose to do business with Paramount Heating & Air. I am so glad I chose them and will continue to do so. -
Review 84 (2018-09-06 - Rating: 5)
Fred was awesome. He was not only knowledgeable and quickly addressed the issue, but he was patient and took time to help me understand what was going on. The nicest tech Iāve ever dealt with in any company (he brought in my garbage cans!). Paramount seems more than reasonable and Iād definitely recommend them. -
Review 85 (2017-12-13 - Rating: 5)
I would highly recommend using Paramount and they will definitely be my first call in the future. For the last 5 years, we have had reoccurring issues with our furnace and the home warranty company has sent 4 different companies out to correct the issue to no avail. At last they sent out Paramount and Tony immediately determined the issue that lurked for the past 5 years. It was determined that a new furnace was required and Paramount promptly ordered, scheduled, and installed the new furnace. The technicians who installed the furnace did a great job, were very polite, and I was completely impressed with the overall experience. -
Review 86 (2020-01-29 - Rating: 5)
We used Paramount to service our air conditioning unit when it stopped working. Paramount was able to get Nate right out that same day during this crazy heat. He was very thorough and I could tell he was very knowledgeable at his craft. After his assessment, he gave me multiple repair options that were reasonable and was able to get the system running within a couple of hours. I will only use Paramount for our air conditioning needs!! -
Review 87 (2022-04-04 - Rating: 5)
I had a great experience with Paramount Services. Jared and Nick were very professional and worked hard. Jared was very knowledgeable about the whole system he installed and explained it to me. They were friendly and polite, finished on time and cleaned up when done. Thank you. -
Review 88 (2022-03-18 - Rating: 5)
I really appreciated the app they have that shows how far out they are from the job site. Ken and his partner were very professional and worked quickly to install our electronic filter and run maintenance on the AC. They did not several issues, but gave us realistic expectations of which parts were most likely to fail and when so we could plan without feeling pressured to make a bunch or purchases. Overall I would definitely recommend this company in the future. -
Review 89 (2017-01-07 - Rating: 5)
Paramount went above and beyond for my family. Not only were they prompt when we booked the appointment in the frigid cold, but they stayed all day to get the job completed-it was a big job. I would highly recommend this company over and over again. They were all Very professional and highly qualified. They took the time to explain everything and put out home back in working order prior to leaving. Thank you! -
Review 90 (2019-07-03 - Rating: 5)
It was a great experience from the first meeting to completion. Nate was outstanding. He took the time to check out the AC and the furnace and explained everyone the options without any pressure. We decided to purchase both a new AC and finance. The installers Adam and Garrett were outstanding. They worked from 8:00am to 8:00pm without taking any long breaks. They explained everything they were doing. Also, they cleaned up everything before leaving. Everyone was so nice and professional. Also, they checked out their install pictures and found one thing that they didnt like. I never would have noticed that. They called and came out and corrected the issue. Once again, they were awesome. I would recommend them without hesitation. Thank you -
Review 91 (2021-11-26 - Rating: 5)
Matt and Austin did an amazing job cleaning the duct work in our house! They were very professional, knowledgeable, and personable! They made sure they didnāt track their shoes throughout the house, which is bonus points from my wife! I would definitely recommend Paramount and plan to use them again in the future! -
Review 92 (2018-06-21 - Rating: 5)
Tony was great! He was on time and completed the work the same day- which was much appreciated after not having AC for 4 days. Another company told me that the system was a total loss and needed to be replaced at a cost of about $9k. Tony explained everything to me and while my system is really old, was able to repair it quickly and effectively. Im sitting in a cool house for the first time in days! Laurie, the office manager, was also fantastic and super helpful in getting me scheduled quickly. I definitely know who I will call next time I need help or when we finally do replace the system! Thanks again Paramount! -
Review 93 (2023-01-13 - Rating: 5)
In addition to the routine maintenance of my furnace, Ian Rowell was outstanding in getting my Nest thermostat and Nest app to work together again. He was professional, friendly, and very patient with me. Once he got the app and the thermostat linked back up he restored the settings I wanted to return to. -
Review 94 (2020-04-17 - Rating: 5)
We had our air conditioner serviced by another local company to make sure it was ready to go for the summer season. They told us we needed a rather expensive part/repair. Not certain this was necessary, we had Paramount out for a second opinion. They came the same day that we called - on time, very efficient, reasonably priced and professional. They spent at least two hours checking everything out. Nate informed us that the repair was necessary. Not happy to have to do the repair - but we were happy to know that it truly needed done! Well definitely be calling Paramount in the future! -
Review 95 (2024-07-05 - Rating: 5)
Very fast response time! Hunter quickly analyzed the problem, solved it, and gave me great advice about my new AC unit. -
Review 96 (2020-12-23 - Rating: 5)
I was very pleased with the service I received from James at Paramount Heating &Cooling. James made himself available to replace the motor in my furnace ASAP, even though the next available appointment wasnt until Wednesday. He came out that Monday, after his initial inspection on Saturday and replaced the motor and got our heat running. He was on time and did great work. Id recommend him and this company. -
Review 97 (2021-12-06 - Rating: 4)
We have been club members at Paramount for a few years now and for the most part have been really pleased with the services. The scheduling is easy and the technicians are extremely courteous. Our only concerns are that the staff seems pretty racially homogenous, and one time when a tech didnt realize we were in the club, he tried to upsell a service to us. When he realized we were club members, he walked it back and said our unit wasnt actually in need of the service and that we could just hose the compressor down ourselves. Havent seen that tech since then though and wonder if he might not be there anymore. Also have noticed they seem to retain staff well, which is always a good sign. -
Review 98 (2017-10-25 - Rating: 5)
Highly recommend Paramount Heating & Air. We knew we needed to replace our entire heating and cooling system. Our system was only 12 years old however we wanted to convert to gas and our AC was not compatible with the newer systems. That being said we called company after company getting quotes and being really unsure who to go with or who to trust. I got a flyer in the mail and googled the company. I was amazed at the number of good reviews I saw. From the initial visit to the install we have been so pleased with Paramount. Their technicians are very professional and provide superior service. We love our new system and feel confident in our decision with Paramount. Thank you! -
Review 99 (2021-06-04 - Rating: 5)
Matt from Paramount did a great job repairing and cleaning our A/C unit. He even checked and replaced our furnace filter because he noted it needed to be done. He was professional and kept us informed throughout the entire process. We signed up for their membership plan. Very customer oriented company. -
Review 100 (2022-08-05 - Rating: 5)
After moving, contacted Paramount Air to do a check of our system. They came out next day and did an outstanding job! Jonah was our tech - cannot say enough wonderful things about his professionalism, knowledge and help. Thank you Jonah!!! -
Review 101 (2020-06-18 - Rating: 5)
My wife is 7 months pregnant and our a/c went out on the hottest day of the year. Kurt came out the next day, provided a very clear recommendation and next steps. Paramount was not the least expensive quote we received but they won us over with their quality and service. The less expensive quote would have been installed in 5-6 days. I called Paramount and they said, given our situation, the owner would come out on a Sunday (2 days after original quote) to install the a/c personally. Very professional, friendly and overall great experience. Highly recommend! -
Review 102 (2023-08-24 - Rating: 5)
I dont love long reviews, so Ill keep this short. Paramount has been one of the best HVAC companies Ive done business with. I have worked with a handful. The technicians, salespeople, and installers are all very knowledgeable, fair, and are not pushing up-sells. Youll be a happy customer, too, if you use them. For us, theyve done PM, repairs, and most recently, we bought a new system from them. A++ -
Review 103 (2018-07-16 - Rating: 5)
The technician was prompt and honest about the condition of my AC unit - its and older unit, so I was really hoping repair would be possible. Theyve got a great maintenance plan. I had actually called another company Id done business with before but they hadnt called me back, so I called Paramount. By the time the other company got back to me, Paramount was already at my house. Great job, highly recommended. -
Review 104 (2019-11-18 - Rating: 5)
This is my first experience dealing with Paramount Heating & Air and I would recommend this company to anyone who is have HVAC issues. Our technician today was Fred, who was very polite and personable on the phone. When he arrived he was extremely knowledgeable and diagnosed our problem rather quickly and gave us 6 estimates to choose from. Fred was able to walk us through each estimate and determined what was best for us in the long run. Another post will follow once the work has been completed. -
Review 105 (2023-05-17 - Rating: 5)
Great experience with owner Bill Brown and Matt Reed! Total pros! Bought membership and remote thermostat. Im sure more service as needed in the future.Then Sean installed the Ecobee thermostat. Works great! -
Review 106 (2021-05-18 - Rating: 5)
Mitch has done a wonderful job of maintenance on my air conditioner. He is also very friendly and willing to inform you on your system and answer your questions. I had Paramount install my current system complete HVAC and so far I have had great experience with them. I feel as though they are a truly Honest company. -
Review 107 (2023-06-04 - Rating: 5)
Great Service! Drove from Grove City to service late at night! Sean was very professional and polite. He is a hard worker and after a long day came all the way to Newark and got our AC working for the night! THANK YOU!!! -
Review 108 (2018-07-12 - Rating: 5)
From start to finish, Paramount Heating and Air did an AMAZING job! Our air conditioner stopped working in the dead of summer--they were able to come the same day to run diagnostics and offered a variety of solutions soon after. After we decided to replace our unit--the gentlemen who came for the installation, lead by Matt, were polite, professional, took the time to explain everything and left me feeling very secure in the quality and longevity of the work. I also really appreciated our technician, Rob, who checked in often and offered to set us up with a window AC unit in the meantime. I highly recommend working with this company for any repairs/installation! -
Review 109 (2018-03-03 - Rating: 5)
My check-up went really well. He was super fast, and he even helped me sync my phone with the thermostat. He was very friendly and professional. EDIT: In February 2018, I had an issue with my furnace. They came out, assessed the situation, ordered the part, and fixed it. When they realized there was still an issue (from a previous install not done by this company), they made a few calls, ordered the part, and they fixed it within 48 hours. Again, they were very professional and courteous. Additionally, as a single mom of a young daughter, I felt very safe and secure with the gentlemen in my home. Efficient, time sensitive, professional and kind!! Thank you!! I would highly refer this company. -
Review 110 (2024-06-26 - Rating: 5)
Andrew (the technician) was great! Punctual, professional, and knowledgeable! Thank for helping us stay cool!! -
Review 111 (2020-07-18 - Rating: 5)
Dear Paramount. You are a great company. I am so happy because a very young but very professional specialist worked with my air/con. He is knowledgeable, helpful, patient, kind and respectful. He spent enough time to explain my problem with air/com, options and prices. English is not my native language, and it was so nice that he gave me a chance to understand him well enough. He did a great job. Thank you. -
Review 112 (2023-11-09 - Rating: 5)
Very professional and courteous staff. They came out to see what the problem was the same day! Quickly diagnosed the problem, but took the time to explain exactly Whatās the problem was, along with the options for repair in a clear, concise manner. Had a new system installed and working the next day . -
Review 113 (2021-01-30 - Rating: 5)
First of all, talk about outstanding service!! I contacted Paramount on a recommendation. They exceeded my expectations. I was diagnosed with Covid, and our furnace went out! š¤¬ First of all to get somebody too even come out and work on our furnace during this time was UNBELIEVABLE!! Our technician James was super empathetic, and worked on our furnace for over eight hours. Unfortunately he was unable to fix the problem, but reassured us that he would be out in the morning with help to take care of the problem. Within two hours of him returning our furnace was up and running and our house was warm again. I highly recommend this company, as well as James working on your furnace.Thank you so much Paramount! -
Review 114 (2018-07-18 - Rating: 4)
Paramount was the assigned company from a claim on my home warranty policy when my air conditioning went out. The representative who was dispatched was friendly, explained what was going on, what he found upon inspecting the system, and provided a fix that got my house back to cool in no time. The specific part that was needed was not aboard his vehicle when he visited, but he put in a part that would work until he was able to put in the correct part the next day. He did this so the A/C could get back online immediately rather than waiting another 24 hours in the summer heat and humidity. A job well done. -
Review 115 (2016-08-18 - Rating: 4)
Our a/c was not working; it was the middle of August. Making an appointment was simple. The tech was prompt and professional. Our issue was that the tech did not have a ladder or a shop-vac - the only two supplies needed to repair the furnace problem in the attic. We provided the items stated, yet we were seemingly charged as if the tech had used company supplies. The tech even admitted he did not give us a price quote prior to completing the work. I am grateful our a/c was repaired promptly. We paid without argument, but the tech/company should use some discretion when writing up charges. If you used your own supplies, then yes, please charge us. We suppose we saved money because the tech did not have to drive back to the shop to retrieve said supplies. We should have paid the diagnostic fee, but cleaned/repaired the problem ourselves. Overall, we will use this company again, if needed in the future. However, we will be more diligent about requesting price quotes. -
Review 116 (2022-07-27 - Rating: 5)
You can count on Paramount to deliver the highest quality of service! I have been with the company for a number of years. I had a problem with my air conditioning today and they came out in less than 2 hours. -
Review 117 (2013-05-16 - Rating: 5)
Paramount was professional and thorough. I felt very comfortable having the technician in my home. He asked me questions about the heat and air-conditioning comfort of my home and suggested ways to improve it. The after-service attention was a pleasant surprise. I received a 12-page print-out of my tune-up details! Thank you Paramount! -
Review 118 (2024-05-31 - Rating: 5)
Incredible service starting with purchase options with Matt thru installation with Jarrit and Jimmy. So Professional system operates great. Thank you Paramount. You have a customer for life. -
Review 119 (2019-06-17 - Rating: 5)
The Paramount Services team was responsive, offered some great options for addressing our issue, and was able to complete the work within a short period of time after their arrival which exceeded our expectations. Highly recommend. -
Review 120 (2017-08-21 - Rating: 5)
My wife and I couldnāt say enough great things about Paramount Heating & Air. From installing our full-home humidifier to servicing our air conditioning, theyāve been a wonderful company to work with. We recently had a scare with our air conditioning in the middle of summer, over a holiday weekend, and were able to connect with someone immediately and ultimately avoid a trip out to our home after Bill, the owner, walked us through how to reset our system. Bill is honest, incredibly timely and does quality work. I couldnāt recommend Paramount Heating & Air enough and will be a lifelong customer. -
Review 121 (2017-08-08 - Rating: 5)
I have been a customer of Paramount Heating and Air for 4 years and they continue to WOW me every time I use their services. My wife & I are on their Air Conditioning & Heating Maintenance Plan, and they service my systems 2 times per year. Every time I have needed their service, their response time is quicker than I anticipate, even if they are called outside of normal business hours. I have purchased replacement equipment from them, and it was also a great professional experience.I highly recommend Bill Brown and his company Paramount Heating & Air to become your HVAC company of choice! There are a lot of players in this market, but this is the company that stands heads above the competition. -
Review 122 (2023-12-16 - Rating: 5)
These guys are great! Sean was wonderful, thorough, even showed me how to do some stuff myself and things to watch for. I highly recommend them -
Review 123 (2021-05-23 - Rating: 5)
Fred arrived in the early portion of my given service time frame. He was very professional and courteous. He gave me options for my service and accepted what I chose without any high pressure sales tactics. Because of Fred, I will definitely choose Paramount again for any future needs. -
Review 124 (2022-05-11 - Rating: 5)
Super impressed with this HVAC company. We have been having some warm rooms during summer and also wanted some pre summer maintenance for our AC unit. James came out, seriously such a nice and enjoyable guy. We talked about our options with Split AC/Heat. Not once did I feel pressured to make a decision and he even encouraged us to get other estimates. He worked hard and gave us an honest assessment of our problem. I cannot say thank you enough for having a business that puts the customer first and have seemingly a high level of integrity. Thanks again to James for coming out and helping gauge our solutions for the summer and beyond! -
Review 125 (2021-04-22 - Rating: 5)
Paramount Services was very helpful with my AC issues. The problem was identified in a timely manner, then they worked with my home warranty to get the best coverage. They explained what my options were and the pros and cons of each option. -
Review 126 (2019-06-13 - Rating: 5)
Nate was exceptional. He dealt with our after hours needs and made it possible for two children to sleep comfortably in their beds. He was very knowledgeable about some of our other requests and we are doing more business with Paramount because of the experience he delivered. I would recommend paramount to anyone looking for home hvac work. -
Review 127 (2023-06-13 - Rating: 5)
Their communication was top notched from day one! They were very professional and very helpful in helping us understand what the problem was and how it can be fixed! They were on time, and did the installation without any disruptions! I will definitely recommend!!! -
Review 128 (2018-12-14 - Rating: 5)
Highly recommended. We had a new furnace installed along with having duct work sealed, two booster fans installed, and a couple areas in a bedroom insulated by Paramount. Everyone was very knowledgeable, good communicators, and polite. These guys really know what they are doing. I have been through 3-4 other companies and they are a bar above their competition. -
Review 129 (2024-02-16 - Rating: 5)
Gabe and John were great! They were friendly and professional. They installed a heat pump/hvac, propane furnace, and humidifier for me. -
Review 130 (2019-11-05 - Rating: 5)
These guys are the best. Ben came right on schedule to check my heating system. He explains things very well, showed me how to change my filter and even showed me how to reorder them. Weve been using Paramount for probably 7-8 years. A few years back they saved us on Christmas morning! It pays to be in their club for preferential treatment. Thank you! -
Review 131 (2017-08-08 - Rating: 5)
I have used Paramount for their comfort club service and tune ups. They have been a pleasure doing business with. They are always on time, never tried to sell me anything, very clean courteous, and many different services in case I want to upgrade my home. Highly recommended. -
Review 132 (2019-10-12 - Rating: 4)
This was my second opportunity to use Paramount and I had another great experience. Brandon contacted me prior to his arrival, and he quickly identified and resolved the issue with my garbage disposal. I love that I ALWAYS get to speak to a live representative and my issue is treated with priority. -
Review 133 (2020-05-01 - Rating: 5)
We signed up for the annual maintenance plan when we moved here from Florida and canāt recommend it enough. Units are checked in the spring and fall and prepared for the season. Nate is our technician. He is thorough, punctual and professional. Never tries to sell you, but does make very good recommendation on how to prolong the life of our units. We also elected to make some air quality upgrades including adding a UV light and enlarging our filter box. Just tell them what your goals are and theyāll help you achieve them promptly and professionally. Canāt recommend enough. -
Review 134 (2020-03-24 - Rating: 5)
Great service!!!!! Sam was very knowledgeable and answered all of our questions. We reached out to them for the first time ever and was impressed compared to other companies. Had our ac back up and running in no time! We will always be using Paramount from now! Very happy. Highly recommend! -
Review 135 (2023-01-11 - Rating: 5)
From start to finish Paramount was professional, helpful and on time. They were also quick to respond when I had questions or issues. I would definitely recommend Paramount Heating and cooling -
Review 136 (2020-01-04 - Rating: 5)
Great experience with Paramount Heating & Air. Fred did an excellent job of fixing issue with condoās heating system, something the other company I previously hired was not able to do. He was very professional and punctual. The scheduling for this job was also easy. I will definitely recommend Paramount to friends for their HVAC needs. -
Review 137 (2024-07-15 - Rating: 5)
I loved working with Paramounts staff. The technician arrived on time and worked efficiently. He was friendly and professional. The capacitor needs to be replaced on our furnace, but we were not pressured into making a decision or purchasing a replacement. I really appreciate the non-pressured approach. -
Review 138 (2021-06-18 - Rating: 5)
Fred was very professional and did a great job quickly getting our AC up and running. He was also able to set up a visit for a project manager to come quote a new AC system (ours is 30+ years old). I would highly recommend using this business. -
Review 139 (2018-01-14 - Rating: 5)
Realized our furnace was out after 5pm on a Friday. The first two companies I called couldnt schedule me til Monday or Tuesday. Paramount scheduled me for the next morning AND told me about a couple of things I could check in the meantime. They showed up on time the next morning, quickly diagnosed the issue and fixed it. The gentleman was very professional. I will definitely be using Paramount again. -
Review 140 (2023-05-22 - Rating: 5)
James was very professional and explained everything so that I would understand. He made sure everything was working the way it should. I will definitely use Paramount again in the future. -
Review 141 (2013-03-25 - Rating: 5)
Paramount was exceptional in installing my new furnace and AC system. The components were matched to meet the needs of my homes size and are very efficient, saving me money. In addition, they installed a whole-house humidifier, which brought up the comfort level considerably during the winter months. I was surprised how much of a different more humid air has on comfort level. I could keep my thermostat a few degrees lower, but the higher humidity made it feel warmer.I can recommend Paramount and their owner, Bill Brown, without reservation. Great service, fair pricing, honest answers, and excellent recommendations. -
Review 142 (2016-12-09 - Rating: 5)
From our initial visit to our installation, Paramount was professional, courteous, and fast. The information we received allowed us to make an informed decision about the type of furnace we were purchasing and we feel confident that we made the right choice for our home.On install day, the installers thought that there might be damage to new the unit that occurred in transit. Rather than bringing it in, installing it and trying to hide the damage, the installers went all the way back to the warehouse and got a new unit. -
Review 143 (2019-09-16 - Rating: 5)
My unit was 20 years old, quit blowing cold air after a leak in the system and I knew going into the service call that I was looking for a replacement furnace and a/c. Nate responded to the service call, he offered us multiple solutions with different prices, everything from a sealant/refrigerant fix, to a new coil/heat pump, to multiple levels of replacement. We wanted the replacement, cost was on par with consumer index (although we had to rent a crane making a tad more expensive). They were able to do the install next day, it did take another visit a few days later to finish up loose ends with the heat, but I was fine with that since it is 80 degrees out. I would recommend this company, as they did try to give me other options other than full replacement (but I didnt want to dump the money into a 20 year old system), installation crew was respectful, clean, and prompt. Thank you paramount for my new system. -
Review 144 (2023-05-05 - Rating: 5)
I had a great experience, everything was fully explained along with multiple options and the work was done quickly and efficiently. I will definitely be using Paramount again. -
Review 145 (2024-08-29 - Rating: 5)
Hunter D. was super helpful, friendly and thorough. He made sure everything was working and informed us of information about the system we didnāt even know. Would for sure recommend him and we are grateful for paramount and their solid customer service! -
Review 146 (2018-07-23 - Rating: 5)
Very happy with the service I received from Paramount. Techs were punctual, courteous, got the job done quickly and explained everything thoroughly. Would use again and recommend to others. -
Review 147 (2017-11-17 - Rating: 5)
So, my 34yr old Lennox furnace quit working 3 nights ago and it was about 27degrees over night. I contacted my Home Warranty company who had me schedule my own appointment with a āBā rated or higher company from Angieās List.I told the technician who came out to Care for me that I thought the thermostat was the issue because Iād had problems with it before. Itās an old mercury switch one. By the time heād left, I was told the furnace had something very wrong with it and that the wiring wasnāt getting power. He didnāt think the thermostat was an issue since nothing was working (Heat, AC or Blower). Too me, that says the stat is the likely culprit when nothing is working.I then informed my warranty company again and they said they would be sending their contractor (Paramount) out to look at it. I scheduled with them at 9:15am Friday morning and got a call to meet Rob at noon of the same day. Rob asked what was going on with the furnace and I let him know about the previous diagnosis by the other Caring company. I also mentioned to him I had issues with the thermostat previously. The first thing he did was bypass the thermostat wires, and voila, it worked!We were under the assumption our unit was needing replaced before Paramount and Rob showed up. Thanks to Rob being quite good at his job we do not have to spend thousands on a new system yet!Thanks to Paramount and Rob for being professional, competent, efficient and earning a loyal customer. I canāt recommend them enough based on my experiences! -
Review 148 (2013-05-24 - Rating: 5)
Paramount was great. They came out right away and when they couldnt fix our existing AC Unit they got us a great deal on a totally upgraded unit. Their entire team was great from sales to install. They even stayed late on a holiday weekend to get the Unit in and running. -
Review 149 (2016-08-05 - Rating: 5)
Our A/C went out last night, we called this morning and they had Charles and Tyler out to our house at the 1 hour window as promised. They were friendly, polite and quick. They inspected the unit, identified a failed capacitor (thank goodness that was all), replaced it, recorded the temperature drop in the home after service and away they went. My wife and I appreciated their honesty and would recommend them to our friends. Thank you Charles and Tyler! -
Review 150 (2017-09-19 - Rating: 5)
Tony was great! Spent a great deal of time explaining everything that he was doing and why he was doing it. He was very thorough and explained all the options and the various pros and cons of each option. Ill definitely continue to give my business to Paramount. -
Review 151 (2017-01-06 - Rating: 5)
Paramount did a great job! They provided excellent customer service, high quality equipment at a fair price, on time and very clean. I highly recommend Paramount Heating and Cooling for all your HVAC needs. -
Review 152 (2013-04-12 - Rating: 5)
Paramount worked with my schedule to make our appointment and was so helpful throughout their visit. I have worked with other HVAC companies who used scare tactics to try to get me to purchased items/equipment. I felt Paramount treated me with respect and provided extraordinary service. I know I can trust their assessments and will continue to use them for both heating and cooling. -
Review 153 (2024-08-20 - Rating: 5)
Mechanic was nice friendly and efficientā¦ great company ! -
Review 154 (2021-01-28 - Rating: 5)
Fred has been out to service my HVAC unit a few times now and he always provides exceptional service. Always friendly and professional and never tries to up-sell, just gives it to us straight and we appreciate the service he and Paramount provides. -
Review 155 (2020-07-03 - Rating: 5)
My AC went down on a 95 degree day right before July 4th. Even though Id never done business with them before, Paramount was able to come out the same day and get things running. Not only that, but my technician took the time to explain everything and was prompt, professional and courteous. -
Review 156 (2020-07-02 - Rating: 5)
Had a great experience using Paramount. Nate was very professional, took care of us in a timely manner and was able to improve our overall system. Would and will, highly recommend using Paramount! -
Review 157 (2019-11-19 - Rating: 5)
Matt was knowledgeable and very helpful in explaining the problem with our humidifier as well as air flow issues. He was able to repair a few things right away and made arrangements for the remaining parts to be ordered. -
Review 158 (2020-08-07 - Rating: 5)
Great experience from start to finish. They arrived on time and were very knowledgeable and informative. Not overly-pushy on extra sales which I appreciate! The team who cleaned our vents were very efficient. Will definitely use for future heating and cooling needs. -
Review 159 (2018-07-16 - Rating: 5)
Tony was on time and had good communication as to when he would arrive.When here, he was very knowledgeable and was nice to explain things to me in a way I would understand.He was professional and I am very happy with the experience. I will use this company again, for sure. -
Review 160 (2017-08-07 - Rating: 5)
Cant say enough about Paramount! My air stopped working in the heat of summer and Paramount was able to come out same day diagnose and repair my system. From the first call to the end result my experience was fantastic! I highly recommend Bill Brown and Paramount. -
Review 161 (2019-03-29 - Rating: 5)
Nate has been over at my house multiple times and every time he is very professional and on time. This is a very good company and I highly recommend them for all your Plumbing and HVAC need. The company does not try to push unnecessary products on you. They only recommend whats needed. -
Review 162 (2022-08-05 - Rating: 5)
Great company to work with! Very thorough and knowledgeable. Answered all my questions, provided advice and werent pushy on new products or costly repairs. In fact, were very interested in helping me save money! Highly recommended. -
Review 163 (2021-08-03 - Rating: 5)
James came out and within 5 minutes he had the problem fixed. He was very knowledgeable. James was very professional and knew a lot about his job and the HVAC business. We decided, with James help, that we would invest in a new HVAC system. James is truly a blessing and helped us when others wouldnt touch our system. Thank you James and Paramount Heating and Air! Update: we had our A/C unit replaced. Jaret and Dalton came out and replaced both the inside unit and outside unit. Both were very professional and polite. When they left, you couldnt even tell anyone was here. They did such a great job! Highly recommend Paramount for all your heating and cooling systems. -
Review 164 (2024-08-09 - Rating: 5)
Andrew did a great job finding a weak link on a routine annual exam. He explained the options and replaced the part very quickly. All of our experiences with Paramount have been pleasant. -
Review 165 (2020-07-28 - Rating: 5)
Mitch and Spencer took great care of us. They were professional, friendly, and did a tremendous job cleaning our ducts & A/C unit. Our intake vent was in dire need of a deep-clean after the renovations we incurred in our condo. Mitch, Spencer, and Paramount saved the day. -
Review 166 (2020-02-19 - Rating: 5)
Excellent service! Nate was very professional and knowledgeable, he explained everything very well to us! Our new A/C unit is working great and weāve noticed a difference in our home. Would definitely recommend!! -
Review 167 (2019-04-09 - Rating: 4)
Overall visit was good. My only issue is that Fred constantly is trying to push more services on me. My system is running great, but yet he found $2500 worth of ārecommendationsā. Other techs have not done this and I greatly appreciate that. -
Review 168 (2018-01-11 - Rating: 5)
I had tony out to my house for a tune up, and let me tell you he tuned everything up just right. He noticed a clog in my furnace pipe and was able to snake it right out, I could definitely tell mine wasnt the first pipe hes snaked. He was very careful not to put any of his big dirty tools where they didnt belong. I highly recommend paramount and tony to anyone who needs HVAC work, he sure did take care of me. -
Review 169 (2020-09-10 - Rating: 5)
Our AC has been making a funny sound for a few months now. Whenever it happens, our house suddenly gets very warm. If we shut the AC off for about 20 minutes, it starts working again just fine. Weāve had other companies come out to diagnose, but no one seemed to be able to fix the problem. Paramount found the problem and fixed it right there. Definitely give them a chance! They seem to have more knowledge than the other AC companies in the area. -
Review 170 (2021-03-11 - Rating: 5)
James came to my house on time. Very professional and knowledgably about what hes doing. Not just tune up my system but also walk me through all the steps and why hes doing that. Also tell me what should do to maintain the system in good shape. No push sale at all but I am willing to give more business to him and his organization. -
Review 171 (2023-10-02 - Rating: 5)
Sean did an awesome job with the overall check and maintenance of our furnace.We have been very pleased with Paramount! -
Review 172 (2020-06-17 - Rating: 5)
These gentlemen were true professionals.They came wearing personal protective equipment on their face, hands, and feet. They were on time, worked quickly, and answered all of our questions. They were polite and had great attitudes. I would highly recommend Paramount Heating and Air. -
Review 173 (2021-11-05 - Rating: 5)
Ian came out on time ā was told 8-10 timeframe and he was here at 8:15. Was super professional and knowledgeable. Was done in about an hour and walked through what he found. Had a call for work and noticed he stopped drilling as I went upstairs to take it. Would, and have, recomme this group to others. Always an excellent experience. -
Review 174 (2020-07-24 - Rating: 5)
Very prompt response. Extremely polite and professional employees.Free completed a thorough assessment of the heating/air conditioning unit and Adam finished the scheduled maintenance within 48 hours.Very easy to work with. Thank- you! -
Review 175 (2019-10-09 - Rating: 5)
The technician that Paramount sent out for our service call, Fred, was not only willing to understand our situation but he also went the extra mile in trying to diagnose our complex problem. He went above and beyond by getting to the root-cause of the issue opposed to the previous HVAC company we used who was just trying to sell me an entirely new system at an exponentially higher cost. Their willingness to actually diagnose the issue vs throwing pats at it is greatly appreciated. Will be using Paramount going forward for my HVAC needs! -
Review 176 (2019-11-01 - Rating: 5)
Our heater decided to die on the first cold day, we called Paramount and they had a technician in our area. 5 minutes later our phone rang and the technician was on his way. He was able to diagnose and correct the problem quickly and within the hour our heat was back. Nate is our hero. -
Review 177 (2024-05-02 - Rating: 5)
My technician Hunter was fantastic. Great job fixing my unit and was able to answer all of my questions. -
Review 178 (2021-01-29 - Rating: 5)
The guys did a great job on the install of our mini-split. They spent most of a whole day and the job looks great, both inside and outside. I would highly recommend our installers and their professional approach. Highly recommend. -
Review 179 (2018-07-24 - Rating: 5)
Absolutely amazing service, professionalism, kindness and knowledge of repairs. Solved all of our issues in one visit. The kindness and care for helping others was just above and beyond. Tony was such an exceptional tech. GREAT EXPERIENCE. We are paramount customers for life. -
Review 180 (2013-10-31 - Rating: 5)
Dave came out to do my yearly furnace inspection and did a great job. He was very friendly, professional, and did a great job of explaining things to me. He also found that a safety mechanism in my furnace had been disabled, which could have caused serious problems. After having another company check my furnace for the last three years and saying nothing about this, Im very happy that it was discovered. Dave went out of his way to find the part, as it wasnt easy since I have an older furnace, and stayed in touch with me until he had the part and was able to schedule a time to come out and do the repair. Very reasonably priced, and on top of everything else, Dave was very kind to my dogs...which goes a long way with me. -
Review 181 (2018-05-31 - Rating: 5)
I have a home warranty and Paramount was contacted. The service repairman came out and was friendly, professional and answered all my questions.He explained everything he was doing and was just fantastic.Thank you -
Review 182 (2021-04-12 - Rating: 5)
Excellent company - we did full furnace / AC replacement last yr, all went smooth. Follow-up visits with techs that are on time, respect our white carpet in basement nxt to furnace room & great communication. -
Review 183 (2023-04-20 - Rating: 5)
James Meyers was the technician. Great personality and attitude. Knowledgeable and trustworthy. We highly recommend him. -
Review 184 (2017-09-08 - Rating: 5)
Have had alot of HVAC companies over my life service my business and home but none compare to Anthony and Paramount. They are fair, on time, and knowledgeable. You cant go wrong as they do a great job.Share click to collapse contents -
Review 185 (2020-01-29 - Rating: 5)
Bill has created a strong company culture of excellent service at Paramount. His technicians are of the highest quality and Bill is a great person to be be able to reach out to with any concern regarding your air conditioning needs. -
Review 186 (2013-02-11 - Rating: 5)
Bill is always prompt in responding to phone calls and emails. His service is second to none - reliable, courteous, and honest. Bill works with integrity, delivering exactly what he promises and providing service at a reasonable cost. We will always use Paramount Heating & Air Conditioning for our HVAC needs. -
Review 187 (2021-04-07 - Rating: 5)
The 2 employees who came to my home were very professional and knowledgeable of the services they were providing. I had questions and they answered them in a way I understood. They did amazing work! I will be calling them again when I am in need of the vent and duct cleaning service! -
Review 188 (2024-08-09 - Rating: 5)
Bill always answers my calls and gives service without pressure or hype. Today while completing a routine maintenance call, he balanced the ducts output to make all our rooms comfortable. He provided an estimate on a new Carrier furnace since our furnace is from 1989, and told us timing and financing tips to get the best deal. And he gave a detailed account of the status of our HVAC system.What Bill doesnt offer is the high pressure sales, messy practices, and overstaying his welcome that you find with most service contractors. If you want an engineers knowledge and the best service, I recommend Paramount to all my friends and neighbors. My peace of mind and care of my family is that important! -
Review 189 (2020-06-23 - Rating: 5)
Great company who cares about the customer! Matt our service tech was extremely helpful answering all my questions and did a fantastic job. We look forward to doing future business with Paramount Heating and Air! Thanks again guys! -
Review 190 (2013-06-06 - Rating: 5)
The customer service and professionalism Bill Brown provides for his company are exemplary. When my early 80s A/C unit went down and I had to replace my mid-70s furnace with it, Paramount was the 2nd HVAC company I brought in. He gave me 4 great unbiased options to replace both units (the previous company gave me only one option). He explained each option in great detail with his IPad and with great leave-behinds during our meeting. Bill also diagnosed two legitimate problems with my furnace that both the other HVAC company and my home inspector had missed (the previous owner had jerry-rigged it to work so they wouldnt have to replace the entire unit, despite it needing to be replaced). I was sold on the product, but most of all, I was sold on Bill Brown and his company to do the job right and take care of me as a customer.Paramount started installing a new A/C and furnace at my house within 5 days of me accepting the proposal on one of the options. His crew was professional, friendly, prompt, and hard-working. I did not have to be there the entire time they were installing, which was very important to me being a business owner myself, so I did not have to take a day off of work to oversee the job. At the end of the day when they had to leave before I got home, they locked-up the house for me, which was very thoughtful of them. Upon completion, the areas they worked in were as clean as they were when they arrived. Bill spent a little over two hours with me after work hours to present and test the new units, program the new digital thermostat and teach me how to use it, did some last minute little details with the furnace to make sure it was perfect, and to finish the paperwork. They went above and beyond any expectations I had to make sure everything was perfect and that I was happy.I absolutely LOVE my new Carrier A/C unit and furnace. The A/C unit is whisper quiet, even when going full-throttle... it is shockingly quiet. When the fan is on in the house, you cannot hear it at all, even when standing right next to the furnace. I am looking forward to seeing how much I save per month on my electric bills. Both came installed with a 10-year warranty. Will be signing a maintenance agreement with them to protect my investment for a long time to come. I cannot be more impressed with Paramount and their fantastic owner. They do things the right way and put their customers first. This buying experience has likely made me a lifelong customer of theirs. My advice is to call Paramount before you call anyone else, because you likely will not need to call anyone else. -
Review 191 (2017-04-09 - Rating: 5)
The guys who installed my new HVAC were extremely professional and courteous. I have been a comfort club member for a couple years and have never had a negative experience. The employees are so nice and helpful. -
Review 192 (2025-01-03 - Rating: 5)
Came in got right to business. Did not bs me.