Metro Flow Plumbing - Dallas Emergency Plumbers

Photo of Metro Flow Plumbing - Dallas Emergency Plumbers

Located in Dallas, Texas

Address: 3730 Dilido Rd #422, Dallas, TX 75228, United States

Phone: +1 214-305-8376

Rating: 4.8

Services

  • On-site services
  • Online estimates
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-07-31 - Rating: 5)

    David and his partner did an excellent job putting my sewer drain back together.For this round of repair there was a lot of digging involved. I am hoping to see my shrubs live in the aftermath.They got notification about my problem this morning and had the problem resolved within 45 minutes of their arrival. Timely,efficient serviceThank You!

  • Review 2 (2024-12-06 - Rating: 5)

    I would like to express my strong recommendation for this company. From the outset, I was impressed by their promptness in scheduling an appointment, as they were able to send a representative the very next day. The representative I initially spoke with was courteous, friendly, and took the time to thoroughly explain their services. Upon arrival, Michael demonstrated attentiveness, knowledge, and professionalism while addressing my concerns. Overall, I was thoroughly satisfied with the way they managed my situation from start to finish.

  • Review 3 (2025-01-07 - Rating: 5)

    Great job! I have a tankless water heater that was not supplying hot water consistently. Matthew was able to locate the problem quickly and resolve it. He even fixed a leaky outdoor faucet on top of it that was not part of the original service call. 10/10 would call again.

  • Review 4 (2024-06-14 - Rating: 5)

    I wanted to express my gratitude for the excellent plumbing work Michael completed. His professionalism and expertise were evident throughout the project. He efficiently diagnosed the underlying damage and recommended the next steps. I recommend Michael and the company he represents to others. White glove customer service!!

  • Review 5 (2024-12-22 - Rating: 5)

    We almost went with another company, but Im so glad we called Metro Flow. Chris did an excellent job and was very careful with my house. Ted also had to come check our line and was very helpful. Such a hard working and ethical team! Thank you!

  • Review 6 (2024-11-14 - Rating: 5)

    These guys were absolutely wonderful. They have great equipment wonderful cameras they do a thorough job for a reasonable price cannot recommend them enough. They were our second plumbing company to get a quote from and they were head and shoulders above the competition. They told us exactly was wrong didnt try to sell us any extra junk and did a great job.

  • Review 7 (2024-09-16 - Rating: 5)

    Very pleased with our experience with Metro Flow. They were able to come to our home quickly and assess the problem, we werent given a hard sell but rather Chris explained each of their service tiers, and he and his partner were in and out of our house in less than an hour, leaving the bathroom even cleaner than before they got there. Gently showed us another minor issue that might be helpful to fix in the future, but again, no hard pressure to fix that day. Very pleased with the customer service I received from him and we will be back for more help very soon!

  • Review 8 (2024-10-22 - Rating: 5)

    Chris was great. He personality and professionalism were top notch. The repairs he did to fix my cracked gas pipe were awesome. Even the Atmos guy was impressed by the repairs Chris made.

  • Review 9 (2024-11-04 - Rating: 5)

    Great professional, honest and friendly service. Prompt responses and honest upfront conversations going over the issue, steps to resolve and a plan of action. Michael is a great representative and knowledgeable plumber. I really appreciate Metro Flow and will definitely recommend them.

  • Review 10 (2024-01-19 - Rating: 5)

    Professional and friendly. Discussed everything at length before taking on the task of a busted pipe in a very cramped location by a door frame. Left the area cleaner than when he arrived and was very helpful helping me get a restoration company to help me with the water damage to my wood floors. Nice guy!!!

  • Review 11 (2024-11-14 - Rating: 5)

    Ted and Daryl and their team showed up to my house the same day I requested an estimate and stayed there until they fixed the problem. They had to use multiple different methods to get our system working again. Once it was fixed, they explained the problem and how to fix the overall issue. They were extremely professional and helpful. I will always use Metro Flow for any plumbing problems I have in the future.

  • Review 12 (2024-08-18 - Rating: 5)

    We had a natural gas leak and needed a honest company to take care of the issue. I left messages with 3 companies, all recommended by Atmos Energy. Metro Flow Plumbing was the only one of the three that called me back. Ted and Michael did a thorough inspection and Daryl presented us with repair options. The very next day the crew started digging to lay the new gas line and by day two the exterior and interior work was complete. Communication was excellent from start to finish and everywhere in between. We never had to wonder where we were in the process. We were comfortable and very pleased with the results. This is a top notch company with excellent reviews. If you want the job done right the first time by an honest, knowledgeable and dependable company, then choose Metro Flow Plumbing for all your plumbing needs.

  • Review 13 (2024-11-23 - Rating: 5)

    Chris & German were super helpful and informative on what the process would entail up-front, and then were able to fix the burst pipe in our crawl space quickly & efficiently without leaving a mess. Very professional and highly recommended 👍!

  • Review 14 (2024-11-19 - Rating: 5)

    Ted was prompt on a Sunday morning! He quickly was able to cap our broken plumbing line and get our water turned back on. He was upfront about all pricing and what work would be required. He was also very professional and courteous. Would work with Metro Flow Plumbing again!

  • Review 15 (2024-10-28 - Rating: 5)

    Metro Flow is my plumbing company of choice! Fantastic, honest, dependable and very knowledgeable. Ted, our technician today was superb! Very friendly, highly informative and communicated any and all issues clearly and directly. Very pleased, as I knew I would be!

  • Review 16 (2024-12-03 - Rating: 5)

    I think this outfit is better than Roger Wakefield‘s Texas Green Plumbing to be frank about all things respectfully to be considered & mynd-you? I’m a big big fan of Roger Wakefield.What turned into a phone call to complain about my next-door neighbor on the other side of the duplex having a tech rummaging in my yard, nosing around in my irrigation system & cut off valves turned into a great conversation with the tech who called me back as well as the manager in the home office & we worked out a project that I’ve been having on my to do list forever-&-a-day for a very fair price even though we went back-&-forth a few times on it they went out of their way to find me every available discount finally settling on one final one (senior citizen discount) because I’m in my 60s….- At least you get to my grumpy old neighbors water service line & point of access shut off valve off of my property over on his property instead.

  • Review 17 (2024-09-02 - Rating: 5)

    Despite Labor Day holiday, Metro Flow responded very quickly and gladly came to solve a lean in water main to the house resulting to turn off the water. They provided excellent service and job well rebuilding main connections / pipes into the house, water heater, and outdoor spigot and get the water back on that same afternoon. Due to the leak it was a tough, hot, muddy job and Chris B and Jayden N worked diligently to complete the work. They were both very friendly and professional throughout. Chris was very helpful up front upon my initial call, to help identify the problem and provide guidance and set expectations. We are very pleased and will use them again and gladly refer them to others. Highly recommend.

  • Review 18 (2024-08-29 - Rating: 5)

    Excellent service as always! Couldnt be happier with our new pump and drain that will save us from condensation flooding and moisture during these hot Summers. Weve been using Metro Flow for years. They always go above and beyond. Michael and Daryl are GREAT!!!

  • Review 19 (2024-12-10 - Rating: 5)

    Matt L. arrived early for our scheduled appointment (yay!) and answered all of the questions that I had about assessment/follow-up work. He was direct and honest which I appreciated!

  • Review 20 (2024-11-27 - Rating: 5)

    Michael and Jaden were amazing! They were so kind and helpful to troubleshoot my fireplaces in my new home with me! So glad to have them working now as the cool weather has arrived.

  • Review 21 (2024-08-26 - Rating: 5)

    We used Metro Flow plumbing over the weekend for an emergency clog stopping up the whole house. Michael and Alex were very communicative about their riming, as well as the pricing of the work. They were clean and professional and friendly. They resolved our clog in less than 30 minutes and identify the overall source of the problem

  • Review 22 (2024-09-10 - Rating: 5)

    I scheduled a same time day service call. Chris arrived on time on plug a backed-up drain in my shower. He gave me a recommendation for how to prevent the problem in the future. Their pricing model is honorable. Pay for the work that is completed versus by the hour. I would highly recommend Metro Flow Plumbing!

  • Review 23 (2024-11-20 - Rating: 5)

    Metro-flow was able to handle our issue with our sinks. They were neat, polite, and professional, and they worked quickly. We will definitely call them again for all of our plumbing issues.

  • Review 24 (2024-12-02 - Rating: 5)

    Michael did an excellent job tdy. He was very knowledgeable and customer focused. He is indeed an asset to your team..Steve Arterbery

  • Review 25 (2024-10-25 - Rating: 5)

    Matthew was awesome! He had such a great attitude. Very respectful and on time. Would definitely recommend Metro Flow Plumbing!

  • Review 26 (2024-10-19 - Rating: 5)

    Jonathan (Jay?) with his assistant Alan installed a tankless water heater today. He did a great job and explained everything in detail to me. Very professional and very kind person.

  • Review 27 (2024-09-17 - Rating: 5)

    Michael was very professional., he explained what needed to be fixed and gave me a price beforehand. Also, the ladies that took my calls that day., which was on Monday were very professional and helpful! Highly recommend!!

  • Review 28 (2024-08-17 - Rating: 5)

    They came out immediately and spent time trying to figure out where the leak in my house was coming from. Then they made sure I was well informed about how it should be fixed. I hope I dont need them again, but if I do I will definitely be calling them first.

  • Review 29 (2024-08-05 - Rating: 5)

    Chris did an awesome job in accessing the problem with our hydrants and properly communicated to us options on what needed to be done.... Great job with the front office as well on making sure someone got to us ASAP!

  • Review 30 (2024-11-05 - Rating: 5)

    Chris was very detailed and patient. Solved some water main access / location issues I have had for years. Very thorough consultation with a plan of action.

  • Review 31 (2021-10-11 - Rating: 5)

    I cant express the amount of gratitude I have for this company after my 1st experience today. Denise, was so compassionate, caring, empathic, and very human as my 1st person of contact with this company. I was overwhelmed with feelings of not really knowing what to do about my problem. Denise, contacted me back right away with a plan to get things done today! I greatly appreciated that. I had been without running water since yesterday afternoon. Daryl, a phenomenal man who was also kind and smelled good. He did his assessment and spoke to me in detail about the plan of execution to get my pipe fixed. Upfront pricing explained before any work was to be completed. He overseen majority of the work as it was being done. His crew arrived digging within 30 mins. I was amazed by their response time. They took very good care of my grass and localized the area where they dug. Blake, came in to fix my pipe. He even showed me the actual piece replaced that was the source of my leak. I will definitely continue doing business with Metro Flow Plumbing. They are licensed, professional, honest, and on The Best Picks Reports and now I know why.

  • Review 32 (2024-07-12 - Rating: 5)

    Metro-Flow is a great company. Called them out to fix a terrible home builders work on a sink p trap and ac unit drain line. They got us all fixed up and put the right materials in so this doesn’t happen again. Defiantly would recommend them to anyone. They are professional and clean up after themselves.

  • Review 33 (2024-10-11 - Rating: 5)

    Very polite. He was knowledgeable about his job. Very thorough with his detail. There should be more people like him that work in/with the public.Thanks for sending him.

  • Review 34 (2024-12-30 - Rating: 5)

    We always receive great customer service when using MetroFlow for our plumbing emergencies.

  • Review 35 (2020-08-18 - Rating: 5)

    The crew at Metro Flow Plumbing have done an amazing job on a septic to sewer hook up in Southlake TX. They have been wonderful to work with inspite of all kinds of problems with the elevation, the old tree roots and the city not marking a water line. They explain everything that was going to happen each day clearly. Boy does Southlake know how to fix a water problem when they need too. They came with a monster truck and had a crew that jumped right in and went to work.

  • Review 36 (2024-11-15 - Rating: 5)

    Great Job! David & Alex youll did an awesome job. Highly recommend Metro-Flow Plumbing A+

  • Review 37 (2024-11-07 - Rating: 5)

    The guys were very personable, explained their process as they went and made sure we were able to ask all of our questions. We wouldnt use anybody else!

  • Review 38 (2024-10-09 - Rating: 5)

    The technician called to my house was very knowledgeable, and while they ended up not being the company I chose in the end, I felt they were very honest and wouldve been my second choice.

  • Review 39 (2025-01-08 - Rating: 5)

    Communication was excellent. Assessed our situation and provided us the information we needed to make a good decision

  • Review 40 (2024-10-25 - Rating: 5)

    Matthew is outstanding. Extremely knowledgeable and professional. Will definitely use this company again.

  • Review 41 (2024-08-26 - Rating: 5)

    Chris was very professional and handled the problem area quickly while also making sure to offer us the ability to get ahead of the problem and take preventative measures to reduce the risk of the same issue happening again.

  • Review 42 (2024-04-23 - Rating: 5)

    Sometimes finding a simple solution to a plumbing/fixture problem can make a huge difference in Customer Satisfaction!! Initially it appeared that my new toilet tank was not the correct replacement model for the original that cracked & I would need to purchase a new bowl and tank!! Matt from Metro Flow got down on his hands & knees, and looked at the previous install, and discovered that the new tank had simply not been adequately tightened onto the toilet bowl!! Saved significant money. Although they didnt make any money on the service call, they made me a very satisfied customer due to their honesty!! Thanks Matt.

  • Review 43 (2024-05-31 - Rating: 5)

    Julio and David, both plumbers were excellent! Did outstanding work on our gas line. We are very satisfied with them and Metro Flow Plumbing. Knowledgeable, courteous and friendly. I highly recommend the mandatory their company.

  • Review 44 (2024-09-20 - Rating: 5)

    Daryl and Richard were great. Darryl thoroughly explained our issue, created a plan of action and gave me options to consider. I would highly recommend this company and plan on using them in the future. I have to give a shout out to Sunny as well as she was very friendly when coordinating our appointment. Communication overall was great and they gave me a reasonable time window of arrival which is not so common these days.Update: I had an issue from the previous work that was completed. Metro plumbing made it right no questions asked and now they have a customer for life. Things happen and how this company responded quickly turned a frustrating experience into a quick delighter.

  • Review 45 (2024-08-27 - Rating: 5)

    Jonathan did a great job explaining the options and work they performed. He and his crew also did a fantastic job not tearing up any of our front yard than was absolutely necessary!

  • Review 46 (2024-12-09 - Rating: 5)

    Arrived when promised. Very polite and knowledgeable. Answered many questions. Highly recommend!

  • Review 47 (2024-07-09 - Rating: 5)

    I appreciate the time Rick took to help solve a miscommunication we had with an employee who came out to give a quote. Helped solve the problem and answered all questions and concerns we had after the initial visit.

  • Review 48 (2024-10-16 - Rating: 5)

    Michael was great to work with. Explain the problem and exactly how to fix it. Very detailed. Thank you

  • Review 49 (2023-09-26 - Rating: 5)

    I called MetroFlow Plumbing to check out my carpet that was wetting in the hallway. They came to perform a water pressure test. Once determining it was a leak they had Glenn and Daryl to come out and diagnose how server. It was determined that it was a leaking bathtub pipe. Thank God. Very small cost to fix. I would use MetroFlow Plumbing again without question.

  • Review 50 (2024-10-30 - Rating: 5)

    I had a plumber emergency with a leak in my kitchen. This company sent out a plumber quickly. Excellent service!

  • Review 51 (2025-01-08 - Rating: 5)

    Walked me through the process of what’s involved repairing a broken sewer line.Good job.

  • Review 52 (2024-12-20 - Rating: 5)

    We have used MetroFlow Plumbing for years. They do quality work. Their plumbers are professional, always neat in their appearance and their work. While the prices may seem high, I am always quoted a price in advance and the amount is never over what is quoted. We join the Diamond Club each year and have our home inspected annually to circumvent problems. Money well spent. Highly recommend the company!Thanks for always being so professional and friendly…we appreciate your work and out dogs love you, too!

  • Review 53 (2023-11-13 - Rating: 5)

    Matt Lowe was informative, thorough and did an excellent job . He was very honest, helpful and quick! High quality work and very professional. I am beyond pleased!

  • Review 54 (2024-06-04 - Rating: 5)

    Julio came to do my yearly check up and did a great job. He was very courteous,personable and thorough - flushed out my water heater which makes me very happy!

  • Review 55 (2024-05-19 - Rating: 5)

    Came out on a Saturday night and we have hot water again. Excellent company stands by their work. Appreciate Chris who was very knowledgeable and kind and was sure things were right before leaving. Highly recommend

  • Review 56 (2024-10-12 - Rating: 5)

    Highly recommend this company! Kind, knowledgeable, helpful and not out to scam their customers. Very satisfied!

  • Review 57 (2023-10-18 - Rating: 5)

    I have been a loyal Metro Flow Plumbing customer for almost 20 years. Every single experience has been exceptional. My home is 70+ years old and they have replaced toilets, fixed leaks, replaced cast iron pipe, installed a new gas line and, most recently, replaced my main sewer line. Their plumbers are experienced, courteous, clean and neat, and they show up on time. Their office staff also provides outstanding customer service, and they could not be more friendly. If youre looking for a great company to work with, a company that you can truly trust, look no further. When it comes to plumbing, you get what you pay for - Metro Flow Plumbing wont let you down.

  • Review 58 (2024-04-18 - Rating: 5)

    Metro Flows technician came out and accessed my issue with my kitchen faucet, took pictures and told me what he found. They do not work on problems made by other workers. They would have to do the entire faucet install from the beginning with a new faucet. I understand and completely agree. I feel If they had done this job from the beginning I would not be looking or waiting from my day in court against the first plumber. This company appears to be very reputable and I will call them again , should I ever need a plumber.

  • Review 59 (2024-12-21 - Rating: 5)

    Michael Murphy arrived on time and performed an annual check on our plumbing. The water heaters were flushed. A toilet was reset with a new wax ring. Caulking and clean up were perfect after completion of the work. A shower hand wand was leaking. Michael ordered the parts and returned to complete the repair two days later. We are very pleased with the work.

  • Review 60 (2024-10-08 - Rating: 5)

    Michael did a great job today; he has been here before and he is always professional and thorough. He does a great job explaining any issues that need to be addressed. I highly recommend this company!

  • Review 61 (2024-03-28 - Rating: 5)

    Im very pleased with todays visit and work. Jonathan worked efficiently, quietly and explained what he did before he left. He also answered my questions and made sure I was satisfied with the work.

  • Review 62 (2024-01-06 - Rating: 5)

    Courteous and very knowledgeable. Chris is great–friendly, professional, and explains things well. He helped clear my bathroom drain connected to our a/c drain, which caused numerous issues. We will continue to use this company for our plumbing needs.

  • Review 63 (2024-02-14 - Rating: 5)

    Wonderful service from Chris when he helped us with a main line backup. He was right on time, very friendly, explained everything he was doing, and, best of all, he got the line cleared as painlessly as possible. Metro now has the coveted place on our fridge for who to call when in need of help.

  • Review 64 (2024-07-26 - Rating: 5)

    I called over the weekend for an emergency clogged drain. Metro came out quickly and got the job done! Thanks again Michael and Rj.

  • Review 65 (2024-10-26 - Rating: 5)

    RJ was very responsive to our plumbing needs and was able to get a crew on the problem that same day.

  • Review 66 (2024-07-09 - Rating: 5)

    Ted performed my yearly maintenance checks. He was thorough and had a few suggestions that he explained well.Super nice guy!

  • Review 67 (2024-09-26 - Rating: 5)

    Chris consistently does excellent work -- this time resetting and repairing the toilet. Terrific customer service! Metro Flow is a one-stop shop -- always ready to get the job done. Thank you!

  • Review 68 (2024-07-02 - Rating: 5)

    Michael fixed our problem quickly and efficiently. He was on time, courteous, professional and friendly. He presented us with options. We’ve been very satisfied since switching to Metro-Flow.

  • Review 69 (2024-09-30 - Rating: 5)

    We had our tankless water heater flushed today, and its peace of mind to know it will last as long as possible because of the service work Metro Plumbing does. Matthew and the entire team at Metro are consistently professional, knowledgeable, and tidy in the work they do. Very satisfied!

  • Review 70 (2023-09-18 - Rating: 5)

    Michael Murphy came to the rescue for an after hours emergency to my house. Of course I was out of town and a friend was taking care of my home. Tub faucet handle broke and the water was continuously running from the faucet. She didn’t know how to shut off the water main. Michael did his best to resolve until 2 am. A part had to be ordered and then replaced. Michael was so professional, responsive and did all he could to resolve the problem quickly. Communication was excellent throughout the process. Very happy with the experience.

  • Review 71 (2023-12-05 - Rating: 5)

    MetroFlow always does great work for me and they are awesome about explaining things upfront so there aren’t any surprises. Matt and Matt today were incredibly professional and did a great job. I highly recommend them!

  • Review 72 (2024-03-11 - Rating: 5)

    Weve been super happy with Metro since finding them. Only had the need to use them twice so far, but both times they were fast to respond, super friendly, and did great work. We will be using them from now on.

  • Review 73 (2024-08-18 - Rating: 5)

    They were able to fix a critical water heater issue on a Sunday and were amazingly friendly and helpful.

  • Review 74 (2024-02-05 - Rating: 5)

    They were quick neat and very professional

  • Review 75 (2024-08-26 - Rating: 5)

    Michael was very courteous, professional and thorough in diagnosing my issues.

  • Review 76 (2023-09-05 - Rating: 5)

    Chris did a great job fixing my shower facet. He was on time, friendly and explained what the issue was. He was even nice enough to tighten our Master Bedroom handle at no charge. I highly recommend Chris from Metro Plumbing

  • Review 77 (2024-10-06 - Rating: 4)

    Please send me a copy of the invoice and what was done. He did fix the leak.

  • Review 78 (2024-07-11 - Rating: 5)

    Michael did a great job. Very nice guy as well.RJ and Jonathan will always be our first choice in plumbers. Ymmv

  • Review 79 (2024-05-14 - Rating: 5)

    My technician Chris was great. He rebuilt two toilets that weren’t functioning well and did a very clean job on re-installation of one of them that had been wobbly and crooked.

  • Review 80 (2024-09-25 - Rating: 5)

    Michael was knowledgeable and helpful. Knew what to do and got the job done quickly.

  • Review 81 (2024-04-08 - Rating: 5)

    Chris and David did a great job very professional. They did a great job explaining the water leak to me and what they needed to do to fix the problem. Highly recommend Metro Glow Plumbing.

  • Review 82 (2024-03-06 - Rating: 5)

    He and his team did an excellent and efficient job of fixing my plumbing underneath the sink. Such outstanding work. Very professional. Also polite and engaging.

  • Review 83 (2024-06-28 - Rating: 5)

    Michael was very knowledgeable and professional. Got right to the job and finished quickly. Well done!!

  • Review 84 (2023-06-02 - Rating: 5)

    Called 6/02 for quote for toilet replacement. Hanna & Vanessa were very responsive and had an appointment today! Jordan and his assistant were very personable, friendly, and professional! They arrived at the time expected and the installation was completed in a reasonable time! Only my 2nd time to use Metro and very satisfied with them. I will definitely use again!!!!

  • Review 85 (2024-10-11 - Rating: 5)

    The work was done quickly and professionally, wiht due consideration for the condition of the existing plumbing.

  • Review 86 (2024-01-02 - Rating: 5)

    Needed a plumber, called Metro-Flow in Forney. They sent Chris Barnett to our home and he was fantastic!!! We needed advice on what to do about our laundry room, the dryer. Chris is a wealth of knowledge and information. He is very professional and patient with all our questions.I highly recommend Meto-Flow Plumbing for any plumbing issues.

  • Review 87 (2023-06-23 - Rating: 5)

    Metro-Flow Plumbing was there when I needed them. Someone was available to take my call at night and was able to send a technician quickly. They also had a price book with their services to show me they are practicing same pricing for all their customers. I would recommend to my family and friends.

  • Review 88 (2024-09-05 - Rating: 5)

    Very pleased as to the customer service and expert assessments of the resolve of issues we were experiencing. The entire team was very respectful of our family and surroundings. thank you

  • Review 89 (2023-06-21 - Rating: 5)

    SO grateful to Metro Flow, Ted and Jonathan for their quick response today to a leak in the ceiling in my next-door neighbor’s condo and adjacent to mine. Within two hours of my calling their office, Ted and Jonathan were here, they discovered the source of the problem straightaway, and they were prepared for and completed a major repair in the condo above in a matter of three hours. Their work was highly professional and they kept me and my neighbors informed of the work needed every step of the way. I am grateful for their expertise and overall excellent customer service. Thank you!

  • Review 90 (2023-12-11 - Rating: 5)

    Ted was extremely professional, clearly communicated our issues in a way we could understand, and quoted a price in our budget to repair our issues. I highly recommend them to anyone. He arrived within an hour of our emergency call and repaired our leaking water line.

  • Review 91 (2023-10-18 - Rating: 5)

    The agent that came to our house to discuss our foundation problem was very knowledgeable, professional, and polite.He was very patient with my questions. I went with the company for my slab leak. I am so glad I did!

  • Review 92 (2024-07-31 - Rating: 5)

    Very friendly and courteous. Kept me updated on exactly what was happening and what they needed to do.

  • Review 93 (2024-11-26 - Rating: 5)

    I really appreciated the crews honesty and professionalism. Our problem turned out to be a simple mistake on my part (I had inadvertantly turned off a switch), but they easily could have ignored that and installed a replacement part (which costs over $200) and I would have never known the difference. Recommended.

  • Review 94 (2024-08-03 - Rating: 5)

    Ted is very helpful, knowledgeable, courteous and professional. Top-notch service!

  • Review 95 (2024-03-05 - Rating: 5)

    The tech Ted was great. Spent a lot of time answering my questions and was honest and to the point. Good experience all around. Very pleased. 3/6/24

  • Review 96 (2023-01-09 - Rating: 5)

    They came to my rescue late in the evening on a Saturday. They had a water heater on their truck and were able to get our hot water restored that same night. I appreciate their prompt service so much! Thanks for not leaving me hanging until Monday. The techs were kind, informative and efficient.

  • Review 97 (2024-02-26 - Rating: 5)

    10/10 would recommend. He came out very fast, was efficient and very nice. Worth every penny. Even followed up with further assistance. Thank you!

  • Review 98 (2023-10-10 - Rating: 5)

    Two gas leaks were repaired at my home. The professionalism and quality of work was outstanding. Metro flow also took care of scheduling a city inspection so that our gas could be restored.

  • Review 99 (2023-02-21 - Rating: 5)

    Jordan was very professional and friendly. He assessed the situation and then discussed the potential problem(s) and the associated costs with us prior to beginning the work. In a fairly short amount of time, he was able to resolve our problem and get us back in working order.

  • Review 100 (2024-01-19 - Rating: 5)

    Matt did a fantastic job completing my repair and the entire MetroFlow Plumbing team was very responsive in helping me resolve a major issue in a timely manner.

  • Review 101 (2023-03-31 - Rating: 5)

    Jordan and Juan were so friendly and informative about my drain issues; explained all the possible causes and ways to resolve, starting from least expensive to the most. Very courteous and helpful. I would not hesitate to have them back, should there be a need, or use Metro Flow again. Five stars and an A+!!

  • Review 102 (2024-08-19 - Rating: 5)

    I have been really impressed with Metro-Flow Plumbing and their entire team. Bree followed up with me last week and again this morning before their two technicians got to my house. Matthew and Jaden arrived on time and Listened carefully as I explained my plumbing concerns. Matt explained the process and all of my options. He worked with me to come up with the best, most affordable options for me and helped me navigate financing choices. They also explained the great benefits of belonging to the Diamond Club. They got right to work and took very good care of my property. They moved my belongings out of the way and placed them back before they left. I definitely will recommend Metro-Flow Plumbing and their team to anyone who has plumbing issues. Their professionalism and consideration for me and for my property have made this plumbing experience a good one for me.

  • Review 103 (2024-09-06 - Rating: 5)

    Hands down the best plumbing company out there. Efficient, knowledgeable, friendly, and CLEAN!

  • Review 104 (2021-02-20 - Rating: 5)

    The technician, Ali, was excellent. He was knowledgeable, professional, patient, thorough and had stellar customer service. It was clear that he knew exactly what to do during such a stressful time for me and was very patient during his service time. Thank you so much for sending him out to do the work. I would recommend him to anyone. He does great work the best! He is definitely an asset to your company. Thank you.

  • Review 105 (2022-06-26 - Rating: 5)

    They have the most amazing customer service and are extremely professional. We had a water leak late at night and their technician, Blake, was extremely responsive, friendly, knowledgeable and helped repair our issue very quickly in the middle of the night. I would absolutely recommend this company to anyone and will definitely be using them again in the future.

  • Review 106 (2024-03-09 - Rating: 5)

    Fast response time, professional, great customer service, got the job done with no hassles, cleaned the area, careful with my floors and carpet. A bit pricey but worth it after dealing with others.

  • Review 107 (2024-01-06 - Rating: 5)

    Ted was great! Def ask for him! Took his time. Explained everything to me in detail and quoted me before everything. Highly recommend.

  • Review 108 (2024-04-17 - Rating: 5)

    Arrived not just on-time but actually slightly early. Chris was personable, knowledgeable, and professional. Also, efficient and thorough. I had a clogged drain which was cleared and the cause carefully explained along with suggestions on how to best maintain drains in the house.Metro-Flow has done a quick, thorough, efficient, honest, and professional job every time I use them. and they never leave a mess. Thats why any time I need a plumber, I call them.

  • Review 109 (2024-01-17 - Rating: 5)

    Chris and team were fantastic! Helped out in a tough spot and tough weather conditions. Will definitely call again. Highly recommended l!

  • Review 110 (2024-12-19 - Rating: 5)

    Matthew P Lowe was excellent. Very professional and efficient with information and getting the job done.

  • Review 111 (2021-10-08 - Rating: 5)

    Ted & Sam arrived on time, the office even called to ask if they could arrive a little early which worked out great for me. They identified the problem quickly, explained my options and pricing before beginning work. They had all the parts they needed on hand and completed the fix in under an hour. Im very pleased with the repair. They also offered advice for a new unit if/when I need one.

  • Review 112 (2022-05-21 - Rating: 5)

    We had a great experience with Ted and Metro Flow Plumbing. Our old cast iron pipes were leaking underneath our house (built in the 70s) and they were able to do a combination of replacing and lining without much tunneling. Everyone who worked at my home for this project was very professional and kind. I appreciated that they tried to give us as many options as possible. I would definitely recommend them to anyone with an older home. Other companies had told me they’d need to tunnel in 3 places outside and possibly inside our house, so the lining that Metro Flow offered was MUCH less invasive.

  • Review 113 (2024-03-19 - Rating: 5)

    Time courteous. They were very kind / friendly , and listened to what I was saying. They knew what they were doing. They got the job done quicklyI would recommend them to anybody.

  • Review 114 (2023-06-29 - Rating: 5)

    Ted did an outstanding job explaining what they would do and how they would do it. He answered all of my questions with a great deal of patience considering I know nothing about how plumbing works. If we give them this huge project, I believe they will do an outstanding job.

  • Review 115 (2024-10-18 - Rating: 5)

    Took care of business. Professional and thorough at each step of the process

  • Review 116 (2022-09-23 - Rating: 5)

    Customer service was exceptional from my initial call, to confirmation call, to actual appointment. The guys (RJ and Ted) showed up at the expected time and were clean in both appearance and while working. Listened to all my concerns and then went over pricing. I called for one main concern but they were also able to take care of several other issues I had been putting off. (Loose shower handle, one new faucet, and tub that didn’t have working hot water) Really great service from beginning to end- will definitely call them again.

  • Review 117 (2024-02-26 - Rating: 5)

    Chris was very professional and helpful! He answered all my questions & got the job done quickly and efficiently! Im extremely pleased!

  • Review 118 (2021-12-11 - Rating: 5)

    Ted and his assistant (nice guy but forgot his name and lost card) were prompt and explained everything along the way that they were doing to fix the leak on my shower faucet. They helped me to explain all potential repair options to meet my need for fixing the leak. They even were kind enough to show me how to shut my water off in the event of an emergency. All in all, I was very happy with their professional services and hope to get as great of plumber services in the future. I would recommend them.

  • Review 119 (2023-07-02 - Rating: 5)

    I had a gas leak. They installed a complete gas line and connected my gas appliances. From the excavation to the cleanup they did a great job. My house has add ons and a lot of extra pipes that were not used anymore , making it impossible to find the leak.When the gas guys couldn’t light the water heater, Eric showed them. I give Eric 10 stars 😊

  • Review 120 (2023-01-10 - Rating: 5)

    I have used Metro-Flow three times and wont ever use anybody else. They have been nothing but professional, friendly, and extremely knowledgeable. They never try and sell me something I dont need, and they get the job done quickly but never at the expense of quality of service. They are one of the few companies out there that understand what customer service is all about. The fact that it is a family owned business is just a bonus. LOVE THEM!

  • Review 121 (2024-09-04 - Rating: 5)

    I love Metro Flo Plumbing! We have been customers for 20 years. They are on time professional, and they always fix the problem on the first try. Excellent company! Jackie G.

  • Review 122 (2020-07-02 - Rating: 5)

    Blake was excellent. Very nice and professional. Took time to answer all my questions. He did a great job on my installation. He had an apprentice with him. He was very patient with him telling him everything he was doing and helping him learn the trade. I am a teacher myself so appreciated watching the lesson. 😀

  • Review 123 (2024-03-23 - Rating: 5)

    Chrs and his buddy did a good job got the one sump pump working and will order a new one . Left everything looking nice. Great work.

  • Review 124 (2023-10-27 - Rating: 5)

    Metroflow is owner-operated, which is super important to me. Owner Rick Moreno is very professional and knowledgeable and trains his technicians very well. This time I had Ted Spillman come out and had a great experience once again. In addition to being timely (they took note that I would love to have them come earlier in the day, and were even able to accommodate that request), Ted was super friendly and personable as well. Plumbers are never cheap, but these are worth every penny and they stand behind their work.

  • Review 125 (2022-12-23 - Rating: 5)

    Could not recommend them enough, they were so thorough and detailed through the whole process and answered all my questions. We had a old toilet pipe and they replaced it within a few days. I also want to shoutout the excavation team they use, they did a great job and even came out in below freezing weather to finish the job and were so nice and accommodating!!

  • Review 126 (2024-02-01 - Rating: 5)

    Michael Murphy was a great tech. Assessment of the problem and repairs were completed quickly and efficiently. I recommend Michael for any plumbing needs.

  • Review 127 (2020-09-30 - Rating: 5)

    Sal did a nice job using a camera to inspect the sewer lines and did a great job removing the toilet and resetting it when he was done running the camera down the sewer line. Nice guy and explained the process and his opinions very well. Id request him by name next time I have an issue. As for value, I dont know how the price of service compares to other plumbers. He arrived on time, at the beginning of the time-window and I received a call from Metro-Flow Plumbing around 30 minutes before he arrived. I dont have any complaints.

  • Review 128 (2020-08-24 - Rating: 5)

    Blake was awesome, he was really helpful going through plumbing items, and checked thoroughly to make sure things were good and working properly. He also mentioned me about the things that would need further repair. It was an important thing for me too know the ins and outs of the house pluming related before making my house purchase decision. I am happy from his service and will use them again. He took his time and answered all the questions that I had.

  • Review 129 (2022-11-09 - Rating: 5)

    Blake & Michael were great. They did a thorough inspection & helped me prioritize the most crucial repair needed. They answered my questions and I felt they were honest with me. I highly recommend Metro Flow.

  • Review 130 (2024-09-03 - Rating: 5)

    Was great very friendly didnt have any problems

  • Review 131 (2019-01-18 - Rating: 5)

    I was very impressed with this rep by the way he spoke clearly and loudly enough for my mom to hear him since she is hard of hearing. He was so kind and made sure we understood the process and possible date of completion. I would definitely recommend your company and use you again if needed in the future.

  • Review 132 (2022-11-27 - Rating: 5)

    Had a toilet back up late on a Saturday before Thanksgiving. Metro sent out help within the hour and they fixed our problem before 9pm.We knew they would charge more for an after-hours call but we definitely got what we paid for.Would definitely recommend them for speedy service and courtesy.

  • Review 133 (2022-10-31 - Rating: 5)

    Our main line from the house collapsed. This was after hours for Metro Flo. Our technician was still on call and able to come out and assess the problem that night. He talked over what would need to happen and was able to show us the exact cost and book the time for the labor. Very professional and it was a relief to know they had enough crews on hand that the work was going to be done within 24 hours. I would highly recommend Metro Flo.

  • Review 134 (2024-10-07 - Rating: 5)

    Very simple. I will use Metro again and refer to my friends.

  • Review 135 (2023-10-20 - Rating: 5)

    Mr. Spillman and his companion from Metro-Flow Plumbing found and repaired a leak in our water line and replaced the housing for part of the sprinkler system. Their through inspection and journeyman skill’s competently resolved the initial main water line leak I reported, and identified the need for further leak detection after inspecting all our faucets toilets etc and noting continued water meter activity . After arranging for a follow up visit through Metro-Flow plumbing, Mr. Spillman returned and repaired a second leak discovered at my residence shut-off valve.I was very pleased with their efficiency and would certainly recommend Metro-Flow Plumbing and Mr. Spillman to friends and neighbors.

  • Review 136 (2023-01-11 - Rating: 5)

    Communication from Metro Flow was fantastic. They were upfront and honest about their availability during the Christmas freeze and followed through with their scheduled appointments. I will be using their services for any future plumbing work.

  • Review 137 (2023-03-16 - Rating: 5)

    Our technician was GREAT! Explained everything that was wrong, and talked us through everything the entire time he was in our home. The company was able to send someone out within an hour and a half of my call.

  • Review 138 (2023-01-26 - Rating: 5)

    Im very pleased with the work Metro Flow did in replacing all water pipes under my home. Forrest was pleasant and helpful in my understanding each step. I appreciated the through clean-up. Im glad to recommend Forrest Ferrell.

  • Review 139 (2021-03-03 - Rating: 5)

    Ali, had done a tremendous job in showing and explaining the details of the dish washers leaked. My husband and I saw the sincerity and enjoyment of how he did his duties. Can not think of anything else to see the beauty of a person who tried his best to accommodate his clients to keep them happy and that is what he is . I also cheer, Kudos how patient and respectful their reception staff, Vanessa, that each time I made a call she was so respectful and courteous and loving of her answers and statements. Pride to all the staff of Metro Flow Plumbing.👍

  • Review 140 (2021-06-16 - Rating: 5)

    Both faucets in laundry room were leaking. Called to schedule appointment and they had a good availability of times to fit my schedule. Metro-Flow called an hour before to confirm the a appointment and later texted me Chis was on his way. They were upfront about their $89 consult fee when I scheduled the appointment so there were no surprises. They dont charge by the hour but by the job. Chris was very professional and we discussed the option or repair vs replace including the prices. Chris was professional but very conversational and took time to explain things. I had him replace both faucets (40 years old) and he completed the job in less than an hour. He left the area clean and made sure there were no leaks. I was impressed how he sweated the joints so cleanly, no solder drips running down the copper pipe or excess flux. Excellent work. They have a $30 off coupon on their web site so made sure you print it up and use it. Thanks Chris and Thanks Metro-Flow

  • Review 141 (2020-08-15 - Rating: 5)

    Sal and his partner were amazing! They saved the day! They found and repaired our leak in a timely manner, were professional, and knowledgeable. We would definitely recommend this company and we will use them in the future with any additional plumbing needs. There was one hiccup in the beginning with scheduling our service request, but Daryl (manager) called me to apologize and correct the situation. Amazing team!

  • Review 142 (2021-04-01 - Rating: 5)

    We have used Metro Flow many times and each time the quality and professionalism of the service are consistent. We even had an error made by Metro Flow which they promptly took accountability for and corrected. On the next visit Blake remembered and again apologized. Every service person I have worked with has displayed the same level of care, great customer service and reliability. I HIGHLY recommend Metro Flow for all plumbing needs.

  • Review 143 (2022-06-29 - Rating: 5)

    Forrest did a great job getting me taken care of quickly and in a timely manner. He He clearly communicated pricing and expectations and texted me pictures of the finished product. Scheduler was particularly kind and helpful in scheduling. Great job by both.

  • Review 144 (2024-12-05 - Rating: 5)

    On time, very professional. I would highly recommend Metro Flow for all your plumbing needs.

  • Review 145 (2023-09-25 - Rating: 5)

    Quick turnaround time for something that was urgent, reasonably priced, professional team, great communication! Very pleased, would highly recommend based off of my experience!

  • Review 146 (2020-09-27 - Rating: 5)

    Very courteous, prompt and professional site visit & estimate. Waiting to see how the work comes out, but off to a great start! Update: The guys came out and did the work today and did an excellent job! Very pleased with their knowledge, work ethic and performance. Will definitely call the guys at Metro Flow Plumbing for our future needs!Have continued to use the guys at Metro Flow, and their performance continues to be top notch!

  • Review 147 (2023-04-10 - Rating: 5)

    The service technician explained everything very patiently to me and showed everything to me as well, so that I understood exactly what was going on. They were scheduled to come out tomorrow, however, they had a cancellation, and were able to squeeze me in happily!

  • Review 148 (2023-07-17 - Rating: 5)

    Two technicians came out, assessed the problem, changed one part and was done in 35-45 minutes tops.Thank you for the help.It was a little expensive but I believe it was worth it. Great job guys.

  • Review 149 (2022-07-12 - Rating: 5)

    Metro Flow is the best. Theyve always done good by us. All of the Plumbers know their stuff, and are very friendly. You cant go wrong with Metro Flow Plumbing. Our Plumber Sal was the best, found the problem, offered the solution. Was extremely helpful and kind. We appreciate all he did to help us.Thanks to Forest Ferrell for the complimentary check he did. He flushed our water heater and checked to make sure everything was in good shape. He also went above and beyond and glued down a piece of floor moulding that had become unglued in the front part of our house. We are so appreciate of his doing that for us.

  • Review 150 (2022-07-15 - Rating: 5)

    Chris came out to our residence at 4am when we had a plumbing emergency. He took the time to fully investigate the issue and resolved it promptly. We were extremely appreciative of Chris and his work. We will definitely use them again.

  • Review 151 (2021-04-06 - Rating: 5)

    Daryl was excellent. He reviewed the issues, determined the problem, and prepared solutions for us. He was detailed, but not condescending. His experience and knowledge were clear in his professional and analytical approach. He also had a confident and easygoing demeanor that put us at ease.

  • Review 152 (2017-12-15 - Rating: 5)

    Couldnt be more pleased with the work Jesus and Storm did at my home today. Very polite, punctual and pricing was very reasonable for the work to be done. Workmanship was excellent (Im a handyman myself so I am a pretty good judge of quality work). Will definitely use them again.

  • Review 153 (2024-05-06 - Rating: 5)

    Julio did a great job and explained the Diamond program which opted in. Julio was fast and efficient. Thank you

  • Review 154 (2024-04-26 - Rating: 5)

    Julio was very professional and we were impressed with his work.He was very nice throughout the whole process. Thank you Julio!

  • Review 155 (2021-12-03 - Rating: 5)

    Forrest and Matthew were exemplary plumbers. They arrived on time, consulted with me on the specifics of the job, and performed the job in a timely, professional manner. They maintained clear communication and let me know when the water would be cut off and restored They were excellent representatives of Metro-Flow Plumbing.I highly recommend both the company and the specific technicians.

  • Review 156 (2022-01-26 - Rating: 5)

    The overall service from Metro-Flow was great. The office scheduled the technician for the next day, but were able to come out the same day! RJ, our technician, arrived promptly and was very professional. He explained the fix, which was for a leaking valve on our commercial sprinkler system, clearly and answered my questions, thoroughly. He did not have the replacement part on hand, but will return in 2 days to replace it. Im confident in recommending RJ and Metro-Flow Plumbing.

  • Review 157 (2023-10-23 - Rating: 5)

    Well we had used a load of peroxide and the drain seemed clear when he came out. He was professional and on time. Ran the water, filled the sink and let it drain. Guess the peroxide worked. Gave us advice about the future and about an appliance. Would use this company again.

  • Review 158 (2022-11-15 - Rating: 4)

    Chris, Ted, Mike and all assistants involved were very professional and honest from the beginning. Sunny, Vanessa, and all office staff were helpful although I called several times a day to ask questions!! 😊 Daryl was a big help with financing options also!!

  • Review 159 (2020-07-27 - Rating: 5)

    Blake and Forrest were great. They kept me updated and posted on the progress of my job. Unfortunately the problem they found could not be accomplished today. They cleaned up the areas they were in and were very courteous and most professional. I felt comfortable with them in my home as well as the professionalism. I decided to have the hot water heater replaced as well. Will always use Metro Flow.

  • Review 160 (2021-10-12 - Rating: 5)

    Metro did a fantastic job! We were having repeated issues at our home and the plumber we had been calling never resolved our issue. Metro explained the process and was very understanding and accommodating with our family. I highly recommend and had zero issues with all employees that were sent to our house.

  • Review 161 (2018-07-31 - Rating: 5)

    RJ was awesome. He figured out what was wrong with my water heater in a few minutes and took care of it. He tested everything out to verify the fix. He was very nice, polite and professional. I highly recommend him, Susan at the office and Metro Flow Plumbing! Thanks lots for getting my water back quickly 😄

  • Review 162 (2020-06-19 - Rating: 5)

    Daryl, his crew and attentive office staff are always ready to serve their customers in a timely, kind and responsive manner. It is also obvious they all enjoy their jobs, an attitude that extends from the first phone contact to job-site and specialty work. My husband and I have a complicated whole-house water filtration system and we are most happy with their expertise in dealing with the manufacturer and other details. We are very fortunate to have found Metro Flow Plumbing for all our plumbing needs.1-18-2020 - Metro Flow Plumbing completed two jobs for us yesterday. Firstly, plumbers Rowdy and Jason emptied our whole house water filtration tank (located in garage and is very heavy when full) and refilled it with new medium (gravel, carbon, and special mixes) for filtering chemicals out of our house water. When emptying the filtration tank they captured the discarded medium using a their shop vac, then emptying the shop vac into black plastic contractor bags. They released the associated water contained therein onto the driveway via holes poked into the bags. Then they used the shop vac to vacuum up all residual medium that got onto the driveway between the garage doorway and the street.They also replaced the builder quality hot and cold water shut-off values under our kitchen sink counter with better quality values. Both Rowdy and Jason did a great job; very respectful of my wife and me as customers and of our home and equipment. The work areas in the garage and kitchen were left neat and clean. We could not be happier.

  • Review 163 (2022-02-07 - Rating: 5)

    Daryl and crew were just amazing. They are the utmost professional and discussed all of my options. It is quite a big job that they are going to do for me and I appreciate such a straight forward approach with state of the art technology to solve 1980s home problems of sewer relining. They are definitely the best in Dallas and you would be crazy not to use them. Please do not risk one of your largest investments, your home, with anyone else or inferior technology. I can not say enough great things about this team and this company.

  • Review 164 (2023-03-10 - Rating: 5)

    Jordan with Metro Flow did phenomenal. Informative, found the issue in minutes and made a gameplan to get it fixed. EXTREMELY helpful and personable! Highly recommend and think he should be PROMOTED :)

  • Review 165 (2023-04-25 - Rating: 5)

    Had an excellent experience using Metro flow for the first time. Our technician, Jordan, was super helpful and friendly. Would def use them as my go to plumbers and highly recommend!

  • Review 166 (2020-05-02 - Rating: 5)

    We live in a 60-yr old pier-and-beam home, and have used Metro Flow for our homes plumbing needs three times in the past 15-months. Each employee has been courteous, professional, knowledgeable, and a good communicator. Their trucks are fully equipped with any part they may need, so no time was wasted going out to pick up parts. They used a camera to show us the problem in our plumbing line, as well as to show us the need to clean out our cast iron line in the future. When theyve gone under our home, they wore a disposable jump suit. If its rainy outside, theyve worn disposable shoe covers when entering our home.They arent inexpensive, but they do it right the first time, and clean up the area where they work. They are very transparent about the cost of each service they provide, which we appreciate. They also provide a detailed, electronic invoice. They have been early, or on time, but never late! We highly recommend Metro Flow Plumbing.

  • Review 167 (2021-03-08 - Rating: 4)

    Great service by the plumber, very fast and fixed the issue no problem. Friendly as well. Did leave a small amount of water on the floor for me to clean up, but not a big deal.The scheduling didnt work out as I hoped. I called back to reschedule for Monday to avoid the higher fee and for personal scheduling reasons but it seems like the original appointment was not canceled, so they still came Saturday.

  • Review 168 (2024-04-29 - Rating: 5)

    David was knowledgeable of his job. Very satisfied with his work. Explained everything in detail.

  • Review 169 (2024-01-19 - Rating: 5)

    Ted was outstanding, very kind, compassionate. He did an awesome job, even giving knowledge not related to his particular job today. I would highly recommend and trust him for your plumbing needs.

  • Review 170 (2018-04-21 - Rating: 5)

    Jesus and Storm came on time, and explained the job very well. They gave me the broken pipe if I needed it for insurance purposes. The work was done quickly and efficiently.I was quite happy with the service, and will call again for any of my plumbing needs. Thank you for your great work!

  • Review 171 (2021-06-23 - Rating: 5)

    Metro Flow was FANTASTIC to work with. They were professional, timely, friendly and did excellent quality work. We had lots of plumbing work done in the yard and when they finished, the yard looked like it had barely been touched. Our new gas line and plumbing work great and we couldnt be happier.

  • Review 172 (2024-02-08 - Rating: 5)

    I was looking for plumbing services for an emergent situation. Not only did they have availability the same day, i got a bio and notice prior to arrivalGreat company customer service and the technician was very knowledgeable. Their diamond package is worth getting, i highly advise. The price and for what you get is reasonable compared to another major plumbing chain that we previously had service with.Honest up front billing NO suprises. I highly recommend.

  • Review 173 (2023-04-25 - Rating: 5)

    The technicians arrived at my house as scheduled. They explained the procedures for the leak detection and any change in price due to the outcome of the inspection. They were presentable and polite.

  • Review 174 (2024-07-25 - Rating: 5)

    Chris was amazing!! I wish I had taken a picture of the job he did on our double check. Thanks again

  • Review 175 (2022-07-08 - Rating: 5)

    Always excellent customer service, Ted Spillman did an excellent job and explained everything in detail. The customer service and team at Metro Flow Plumbing is one of the excellent, respectful, knowledgeable teams Ive ever had the pleasure to have do work at my home. The comfort I feel knowing that they will get the job done and right makes me feel good having them work at my home, which is important to all of us when it come to our homes and the care one takes. Thanks again Metro Flow Plumbing I really appreciate your company. And thank you Ted.

  • Review 176 (2017-11-30 - Rating: 5)

    Used this company several years ago at our previous house. They were so good that we called them again about 5-6 years later for our new house. The experience was just as good, starting with the phone call. Susan could not be more pleasant and she remembered us and coordinated so we could have Daryl come out. It says a lot about a company that it is able to keep its employees and even more that those employees remember customers. Daryl took care of our issue and inspected the new house. He gave maintenance recommendations but never pressured me to do or buy anything. He asked about my family. It was like visiting with an old friend! He is awesome as a person and as a plumber!! We are customers for life, hoping the visits needed will be few and far between because of our awesome maintenance follow through.

  • Review 177 (2023-07-03 - Rating: 5)

    Messsged Metro Flow early morning and the job was complete my 2:30 pm. Michael was prompt, polite, professional and informative. I understood every step of the process to get my toilet up and running.

  • Review 178 (2024-02-17 - Rating: 5)

    Amazing professional technician! He goes by book, service fees already listed in book, you will be charged same for services, no matter what the value of house is

  • Review 179 (2021-06-09 - Rating: 5)

    Chris and his apprentice did a great job! I will definitely keep using them. Very helpful, and they didn’t mind answering all my questions. And they even offered good suggestions to help me save money! Thanks.

  • Review 180 (2025-01-03 - Rating: 5)

    Quick weekend service at 1:00 AM. Peace of mind…priceless. Thanks, guys!

  • Review 181 (2022-12-27 - Rating: 5)

    The Metro Flow Plumbing service was excellent and the servicemen were excellent. They worked to find time to repair my problem during a very busy and very cold day. I am grateful to have such a great plumbing company in my area.

  • Review 182 (2023-01-17 - Rating: 5)

    I can not say enough great things about this company and Forrest! Super responsive and professional. I called them at midnight and they were at my home within 20 minutes! I now have a go to plumber! Thank you Metro Flow and Forrest!

  • Review 183 (2021-11-20 - Rating: 5)

    Forrest, Daryl and the team at MetroFlow plumbing helped us get our gas line and kitchen line replaced. They walked us through the whole process and where very knowledgeable. We hired them to do a simple drain cleaning because our sinks were overflowing and they realized quickly that snaking the drain wasnt going to do it. Instead of taking the easy money and snaking our drain, they told us it was just going to be a band-aid on a more serious problem. Very happy we found these guys and will definitely hire them again.

  • Review 184 (2022-11-14 - Rating: 5)

    Chris was very knowledgeable and professional. I thought he did quality work in a timely manner. I will not hesitate to call Metro-Flow Plumbing again.

  • Review 185 (2020-11-24 - Rating: 5)

    They were able to get a plumber out within a few hours to replace a leaking outdoor spigot. He had the necessary parts on hand and was able to fix on the spot. Excellent and personable customer service on their office end as well.

  • Review 186 (2022-06-28 - Rating: 5)

    Very professional and explained all the necessary work in great detail and in a manner that we could understand what needed to be done. Follow up to respond to questions and issues was prompt and thorough. We replaced underground lines in a 10 unit condo complex so was a large job and plumbers worked late into the night to assure water service was turned back on as soon as possible. A pleasure to work with and would use again without hesitation.

  • Review 187 (2019-01-03 - Rating: 5)

    Rowdy and Kevin did a fantastic job!!! They gave me options on the work performed, kept my house clean, and were both very professional. Metro Flow Plumbing is very easy to business with as a customer. From Susanne in the office to the plumbers who came out to do the work. Great Job, Great People, and Great Company!!

  • Review 188 (2024-06-29 - Rating: 5)

    Great job. Left the area Clean and neat. Very impressed with outcome!

  • Review 189 (2022-04-09 - Rating: 5)

    Chris did an awesome job. He arrived swiftly, diagnosed my problem, gave an estimate to fix it, and corrected the problem in a timely matter. I hope Metro Flow Plumbing considers Mr. Chris a valued employee, because I do! Thanks Chris!

  • Review 190 (2022-10-24 - Rating: 5)

    Chris saved the day for us coming in behind a bad contractor and fixing all the items they had messed up! He was very thorough & professional and saved us from many future problems! Hes our plumber! Cant say enough good things about him!

  • Review 191 (2021-05-06 - Rating: 4)

    They were quick and efficient. I liked that the price for each repair is set. Although a bit pricey, I will use them again. 1st plumber I feel didn’t try to gauge me and that I’d trust to call again.

  • Review 192 (2021-08-04 - Rating: 5)

    Chris did an incredible job! The problem ended up being much more severe than we expected because a pipe was broken so that it was necessary to cut a hole in the drywall to access and repair it. He worked quickly considering the damage involved. He left the bathroom clean and cut the piece of drywall neatly so that the drywall can be repaired more easily. He was very professional and courteous.

  • Review 193 (2020-06-01 - Rating: 5)

    Our plumbing experience was first rate. Our plumber Blake was wonderful; he was punctual, thorough in explaining our options, and professional in his manner and work. We definitely would recommend. They replaced a leaking hose bib and faulty garbage disposer. We are also having them replace our double check valve and install new shower valve and hardware later this week.

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