Jake the Plumbing Pro

Photo of Jake the Plumbing Pro

Located in Dallas, Texas

Address: 1410 Dragon St STE 716, Dallas, TX 75207, United States

Phone: +1 214-751-8381

Rating: 4.7

Services

  • On-site services

Categories

  • Plumber

Photos

Comments

  • Review 1 (2025-01-03 - Rating: 5)

    My mom, whos in her late 80s, had a plumbing problem with the toilets and shower in her condo - they wouldnt flush or drain. As you can imagine, she was quite distressed over this. So I reached out to Jake the Plumbing Pro and they responded swiftly. Within just a couple of hours, Javier and Luis were at her place and got everything fixed. The toilets are now functioning properly and mom is much more relaxed. They even kept me in the loop, letting me know when they would be arriving and later updating me once the job was completed. Im really impressed by their high-quality service, quick response, and outstanding workmanship. Id strongly endorse Jake the Plumbing Pro - i am absolutely happy that i reached out to them. They did a really amazing job.

  • Review 2 (2024-12-12 - Rating: 5)

    When it comes to plumbing services, this was top-notch. Luis gave a heads-up before arriving, showed up promptly, and completed the work efficiently. He tackled a few unforeseen issues with ease, was polite, and tidied up the entire workspace once finished, all for a fair price. Such a nice gentleman, it was truly a positive experience. Yet again, we had another excellent encounter. Luis arrived punctually, immediately got down to business, and unclogged a drain in less than an hour. He was very friendly and responsible. Well done. We really enjoy using this good local business.

  • Review 3 (2025-01-04 - Rating: 5)

    When they picked up our call, we instantly knew wed dialed the right number. The lady who slotted us in was well-informed and gentle. The plumbing service we got was outstanding. They arrived on time and identified the issue promptly. The problem turned out to be more intricate than what wed conveyed, necessitating the involvement of more people and tools. The task took some time, but once they finished, everything was repaired and so tidy, it was as if theyd never been. The final invoice was our biggest surprise. Despite our emergency and the complexity of the job, we had braced ourselves for an exorbitant charge. Instead, the cost was fair, offering excellent value for our money. We havent been residents for long, but our experience was so positive that we wouldnt consider another plumbing service. Javier, Theodore, and Luis did an outstanding job.

  • Review 4 (2024-11-12 - Rating: 4)

    Jake the Plumbing Pro definitely tops the chart for the best plumbing service weve ever engaged for our new store renovation project. Their service was truly outstanding. Luis, Javier, Theodore and the entire crew were remarkably supportive, cordial, and punctual with our scheduled appointments for setting up the stores plumbing - from installing the grease interceptor to laying pipes and fitting fixtures. Every task was executed with professional finesse, ensuring cleanliness and order. We will undoubtedly call on their service repeatedly. If youre seeking plumbing construction work done, look no further. Jake the Plumbing Pro is your go-to.

  • Review 5 (2024-10-16 - Rating: 5)

    When I began looking for quotes to get my basement drain replaced, Jake the Plumbing Pro offered the most reasonable rate compared to the other services I considered. Theodore was extremely helpful and had a clear understanding of what needed to be done. I was pleasantly surprised by the speed at which the job was finished. It was barely noticeable that they had worked in the basement. The courteous service techs, Javier and Luis, even provided me with helpful information about potential future plumbing needs. The final cost came in lower than the initial quote. I strongly recommend reaching out to them for a quote on any plumbing issue. Youll be pleased you did.

  • Review 6 (2024-10-02 - Rating: 4)

    I had a fantastic experience with the plumbing team. My boiler had been operating below par for quite some time. The team leader, Theodore, visited my house and provided me with comprehensive information about my options, making the daunting task of replacing the boiler less intimidating. As per the schedule, Luis and Javier arrived promptly for three consecutive days and worked with dedication. Luis, with his vast experience and thorough knowledge of his trade, along with Javier, made an excellent team. They did a fantastic job. I would highly recommend this plumbing and heating service from start to finish. I am excited about the prospect of having a warmer home during the winter months for many years to come. Thanks to everyone!

  • Review 7 (2024-12-28 - Rating: 5)

    This was my third time dealing with Jake the Plumbing Pro. Once again, Luis service and craftsmanship warrant a full ten stars! On this occasion, Luis and his team installed a shower pan and repositioned some pipes in my primary bathroom in Dallas. They showed up and completed the task within the provided timeframe. As promised, they tidied up the job site debris. They were extremely cautious not to create a mess and laid out drop cloths throughout my house. I truly value their effort in ensuring that no mess is left behind, especially considering they had to traverse through a carpeted bedroom to reach the main bathroom. Im always a bit apprehensive about potential leakage, but with Luis and his team being experts in their field, I dont have any worries. They get the job done correctly the first time around! Theyre already scheduled to perform the same service in our other bathroom.

  • Review 8 (2024-11-03 - Rating: 4)

    Recently, Theodore dispatched two highly skilled plumbers to address a blocked sewer line in Dallas. These impeccably attired professionals promptly identified the problem with the help of advanced plumbing equipment. Their vehicle was equipped with a device that not only rectified the problem, but also captured images and footage, allowing me to visualize the exact location of the issue and its resolution. Our plumbers, Javier and Luis, thoroughly cleaned up the sewer overflow and ensured that everything was left in excellent condition. Praise to Theodore for quickly responding to my call late in the day and arranging for the team to arrive first thing the following morning. The service was truly exceptional!

  • Review 9 (2024-11-14 - Rating: 5)

    I strongly suggest you consider Jake the Plumbing Pro for your needs. The proprietor, Javier, was extremely helpful, taking multiple calls from me before the initial visit to assist in diagnosing the problem and identifying the correct replacement parts for a faulty shower. He saved me from an unnecessary service charge and guided me on how to get the parts under warranty over the phone. When the service day arrived, he was punctual and clearly very knowledgeable, getting everything back in order swiftly. We felt we were in excellent hands. I will certainly be relying on him for any future plumbing requirements.

  • Review 10 (2024-10-11 - Rating: 5)

    This is a reply to an unfortunate review posted by a previous client. I had the privilege of serving his plumbing needs for multiple years until his most recent project before he moved. On his last assignment, I successfully executed all the plumbing tasks related to a bathroom remodel, except for a specific shower he pointed out. The shower was part of a garden tub that was taken out, and the clients future plans for it were unclear. So, I removed the Roman tub valve and paused the work until the clients plans were confirmed. Unexpectedly, I didnt receive any further communication from the client and it seemed he progressed with his project without my assistance. I invoiced him for the completed work, but he didnt respond to my messages or calls. I dont hold any grudges, I just wished we had better communication. If you reach out to me, I can guarantee that your experience with Jake the Plumbing Pro will be different. I highly appreciate my customers and I always aim for clear communication while offering the best plumbing solutions. Your understanding is greatly appreciated.

  • Review 11 (2024-09-13 - Rating: 4)

    I had a fantastic experience with Jake the Plumbing Pro! The service was quick, reasonably priced, and carried out without a hitch. It was a challenge to find a plumber ready to drill through my granite countertops for the installation of a reverse osmosis system, so finding this service was a relief! Theodore did an excellent job, was super friendly, and maintained excellent communication throughout the process. I would definitely use them again. UPDATE: Ive continued to utilize their service for my water heater and other requirements and have been consistently satisfied! The communication is top-notch, the service is speedy, and the staff, including Javier and Luis, are amiable! I would recommend them hands down, 10/10.

  • Review 12 (2024-10-31 - Rating: 5)

    Not long ago, I noticed a leak which was significantly increasing my water bill. A friend suggested Jake the Plumbing Pro, so I decided to give them a call. The customer service was outstanding. On the same day, a plumber, lets call him Javier, arrived. He diagnosed the issue in mere minutes without needing to damage any concrete in my slab. Javier was skilled enough to resolve the problem, leaving the area neat and tidy afterwards. He even arranged for a drywall specialist to mend the small hole he had to create. In conclusion, Im thoroughly impressed and pleased with the comprehensive service and workmanship from beginning to end.

  • Review 13 (2024-10-18 - Rating: 4)

    During the holiday season, my husband tried to tackle a leak in our crawlspace. However, our old copper pipes were deteriorating, and each time he repaired one leak, another would appear further along the line. In order to prevent further damage, he had to shut off the water supply to our house, leaving us without water during the holiday season. It was a serious situation. Since he usually handled the repairs, we didnt have a go-to plumber. I started searching online for plumbing services, not expecting much response due to the holiday period. I was pleasantly surprised when one plumbing service had a live person answering the phone. She was able to send a plumbing team, Luis and Javier, to our home immediately. The team was incredibly polite and efficient; they replaced our old, deteriorating pipes with modern generation II PVC pipes and cutting-edge shark connections. Thanks to their prompt and efficient service, our home and holiday season were saved, and perhaps even our marriage!

  • Review 14 (2024-12-21 - Rating: 5)

    Were thrilled to have discovered Jake the Plumbing Pro! We were dealing with a challenging basement drain backup issue and they promptly arrived late on a Friday night. Even during a downpour in the middle of the night, they were there to save the day when we experienced a minor basement flood. The following week, they skillfully replaced our outdated, root-riddled clay pipes and effectively hydro-jetted the entire system. Theodore, Luis, and their dedicated team went the extra mile to ensure everything was resolved, even amidst the most adverse weather conditions! Their excellent communication skills throughout the project filled us with confidence. They left no mess behind, cleaning up thoroughly once the job was done. These guys are truly top-notch. Were looking forward to employing their services for future projects in Dallas.

  • Review 15 (2024-10-07 - Rating: 5)

    This was my maiden experience with a plumbing service, and it was indeed a delightful one. Their efficiency impressed me a lot. I had a malfunctioning boiler system, but in just a few short hours, they had my heating system up and running. The boilers noise level has been significantly reduced as well. I was so quiet, I wasnt even aware it was operating, quite amusing! The next week, I had to reach out again due to a leak from the toilet. Even though my bathroom had recently been renovated and was under warranty, the remodeling company quoted a ridiculous price and a two-day repair timeline, claiming it wasnt covered by warranty. Contrarily, the plumbing team, led by Theodore, came back, solved the issue quickly, and offered a great price. They were in and out within an hour. What struck me about this plumbing service was their honesty and loyalty towards their customers. It wasnt just the competitive pricing, but their thoroughness in diagnosing, explaining, and demonstrating the problem. They truly invest their time in providing the best service. I would highly endorse them to anyone in need of plumbing services. Thanks once again!

  • Review 16 (2024-09-15 - Rating: 5)

    Jake the Plumbing Pro definitely lives up to every 5-star rating they receive. From the get-go, they are swift, skilled, and offer fair pricing. Their plumbers, whether its Javier, Luis, or Theodore, are all remarkably proficient and specialized in their line of work. My folks have been relying on their services for years in Dallas, and each time, the issues were resolved smoothly and effortlessly. Their customer service is indeed exceptional. I know my words might sound like a clichΓ©, but they genuinely arent. Its just that whatever they assure, they accomplish it, which is quite a rare quality these days. A massive shout-out to everyone on their team for their fantastic work!

  • Review 17 (2024-10-05 - Rating: 5)

    Theodore and Javier were incredible. They gave us a call before arriving and showed up promptly as scheduled. They were both highly professional and demonstrated their expertise in their work. We had an issue with a floor drain that was clogged up, and we initially reached out to a different company. Unfortunately, they were unable to unclog the drain and suggested a more expensive solution. We then decided to contact another plumber service and were fortunate to have Theodore and Javier attend to our problem. They were able to clear our drain in less than an hour and were very tidy in their work. I would certainly endorse them. Theodore also took the time to advise us on drain maintenance. I greatly appreciate their service.

  • Review 18 (2024-10-21 - Rating: 5)

    In our historic building in Dallas, we were struggling with persistent sewer blockages. Various contractors came to inspect and found probable issues with connections and piping. Theodore suggested a complete new line in front of the building, which turned out to be the best solution. The quote included a comprehensive project featuring new interior pipes, excavation, foundation penetration, and street sewer connection. The team did an excellent job, working efficiently and tirelessly. They knew exactly what needed to be done and executed their tasks flawlessly. The entire process of establishing a new connection was completed swiftly, regardless of the substantial work required including installing new pipes in the basement and crawl space, and the street connection. This minimized disruption for our tenants, who were undoubtedly pleased with the brief transition period. Theodore had mentioned that once the work was finished, it would be as if they had never been there. That was indeed the pleasant outcome we encountered. They even returned to regrade the excavation site after it had settled following a rainfall. Were extremely satisfied with their work.

  • Review 19 (2024-12-17 - Rating: 5)

    Had a great experience with Jake the Plumbing Pro. needed help with a leak in my faucet supply line and gave them a call one Sunday evening. By Monday morning, theodore was at my place at 8:45 and got it all fixed by 9:30. Ive reached out to them multiple times over the past year and a half and always got the same excellent response. They offer fair prices, professional service and its always a joy to deal with them. Theyre my go-to for all things plumbing. Ill likely be calling them up again in a few months for my water heater replacement. Its cost-effective and a real time-saver to get a pro like luis on the job!

  • Review 20 (2024-10-25 - Rating: 5)

    One of the reliable ones. Cutting to the chase, this plumbing service just kept nearly $26,000 in our pockets. Theyre truthful, efficient, and the sort of firm that gets their gear out first and the tablet last. Too many businesses are too quick to push a hefty solution without fully comprehending the issue or devising a thoughtful resolution. We faced what we believed was a plumbing crisis over a long holiday weekend and started a repair with a different firm that spiraled out of hand rapidly. After reaching out to Theodore, who took a moment to understand our situation and squeeze us into the schedule, Luis and Javier were dispatched and managed to RESOLVE the issue and provide long-lasting recommendations to prevent this from recurring, all for less than $500. I endorse this plumbing service without any hesitation. Many thanks for preserving our familys emergency funds. Well all rest easier because of you, particularly since our children no longer need to use our restroom in the middle of the night.

  • Review 21 (2024-10-23 - Rating: 5)

    In the past, Ive had problems with plumbing repairs not lasting due to subpar workmanship, so I gave it a good 10 months after the service was performed before penning this review. Heres the bottom line; you receive quality proportionate to what you shell out for. The estimate might have been a bit steep, but it wasnt outrageous. I spent $8000 for them to redo the drain lines throughout my entire home, install a macerator pump, and bring my vents up to code. I reckon this cost is fair considering the monumental task they had to undertake, and they even dispatched 2-3 plumbers like Theodore and Luis at a time to expedite the job, so you must consider that labor expense. One commendable aspect of this plumbing service is their commitment to the initial quote. When they started the job and discovered additional work that they hadnt factored in, they undertook those repairs without slapping on any extra charges. Fast forward 10 months, and I havent had a single issue with my plumbing. I wholeheartedly endorse these folks to anyone in Dallas desiring quality work done in a timely manner by professionals who honor their commitments. Their charges may exceed that of an average plumber, but they deliver service thats a notch above the rest.

  • Review 22 (2024-10-15 - Rating: 5)

    We reached out to a plumbing service for the installation of a new water softener, a slop sink, and the repair of a wrongly installed drain pipe under the kitchen sink. From the initial phone call with the office staff, to dealing with theodore, the service manager, and finally to the exceptional professionalism of the plumbers, we had an incredible experience. Luis was our main plumber and he had the help of Javier and another colleague throughout the process. They all did an outstanding job backed up by excellent service. Luis even took the time to chat with us for a bit. A big thank you to this amazing plumbing team for everything.

  • Review 23 (2024-09-29 - Rating: 4)

    I found myself dealing with a leaking toilet and needless to say, I was pretty worried. The task of fixing it was handed over to Theodore. His professional approach was truly impressive. He took the time to walk me through what was going wrong and how the issue should be resolved, which indeed calmed my nerves. Theodore was quite personable, he took the time to educate and inform me which I thought was very considerate. I will without a doubt be calling upon Jake the Plumbing Pro again, as Theodore left a lasting impression. Theres an abundance of choices out there when youre looking for quality plumbing services, but this company stands out as one of the best.

  • Review 24 (2024-12-27 - Rating: 5)

    Professional, proficient, and polite, both the office and field staff of Jake the Plumbing Pro. They arrived at my Dallas home promptly, swiftly addressing a critical issue (a leak in the shower drain), ensuring the fix was up to code. Water had been seeping through to the ceiling below, but their response time was swift. Communication with the office personnel was amicable and always precise. This repair, carried out months ago, hasnt given us any trouble since. If youre looking for a company that communicates effectively, assigns knowledgeable and friendly staff like javier, luis or theodore to your service calls, and backs up their work, get in touch with them. Youll be treated with a personal touch, not just another dollar-making phone call.

  • Review 25 (2024-10-12 - Rating: 5)

    When we moved into our new house, it came with a water softener system, which was new to us. So, we reached out to a local plumbing service to get salt for the system and requested if someone could guide us on how to operate it. One of the perks of dealing with local businesses is that they are always ready to go the extra mile. We truly valued their expertise and service, especially when they helped us carry multiple bags of salt to our basement. When you ask for their service, they provide you with a timeframe of when someone will be available. At the time, they were servicing certain areas on specific days, which influenced when someone would get to us. Some people might want to know this information upfront, so I thought Id include it in my review. I didnt request for expedited service since it wasnt an emergency, but Im confident they would modify their service if needed. Javier was particularly helpful in explaining everything we needed to know about the water softener system.

  • Review 26 (2024-10-03 - Rating: 5)

    I had to book my plumbing service around a month and a half to 2 months ahead of time. Javier was very courteous and upfront about the $300 charge for the leak inspection during our phone conversation. Upon arrival, he turned on the water for the floatation device which was previously turned off following some work. This turned out to be the reason for the water shortage and my need to refill with a hose, not the water loss I was worried about. He also operated the pop-up system and offered some advice on what products to use for maintaining clean water. I admit Im not too knowledgeable about the floatation water valve. While Im adept at keeping the water clean and chemically balanced, Im no expert on plumbing or pool equipment. Javier informed me there was nothing else to look into regarding leaks, which was unexpected, and he billed the full $300. To be honest, the visit seemed a bit expensive for what felt like a 10-minute job. If I could, Id give it 3.5 stars because of the price, but I decided not to argue about it. It was a costly lesson for me, but I learned from it. In terms of value, its really up to individual judgment. I understand that Javier is a professional and deserves to be compensated for his services, and as a small business owner myself, I respect that. However, for the amount of time it took and the return, I personally thought it was a bit steep. My rating primarily reflects the value I perceived from the visit in Dallas.

  • Review 27 (2024-06-20 - Rating: 5)

    Theodore and Javier, who arrived from Jake the Plumbing Pro to replace my plumbing system, were among the most professional plumbers Ive encountered. They were well-informed and more than ready to answer any queries I had. After the installation, they guided me through everything that had been done, leaving no detail out. I would highly recommend this crew from Dallas. Their service was exemplary and their knowledge of plumbing was top-notch.

  • Review 28 (2024-09-17 - Rating: 4)

    Javier and his team quickly arrived to replace my deteriorating water heater. There were other plumbing issues that needed their attention, including sluggish faucets and troublesome toilets. It turned out that my water softener was also faulty, causing the crystals to clog up my faucets and toilets. So, the water softener required replacement as well. Previously, another team had attempted to clean my water system, particularly the osmosis system, but they failed to completely remove the sludge. However, luis managed to not only replace the existing system but also thoroughly clean the lines. Now, our water is crystal clear without any unexpected particles. We couldnt be happier with the results and will definitely reach out to them again for any plumbing needs. The initial contact was made through my neighbors recommendation. I tried reaching out to them through the number saved on my iPad, but unfortunately, there was no response. However, my neighbor provided me with another contact, and this time, I was able to speak with a representative right away. The previous number belonged to a similarly named company, but they never returned my calls. So, thanks to the team for their excellent service! connie

  • Review 29 (2024-07-10 - Rating: 5)

    Undeniably, Jake the Plumbing Pro has the most knowledgeable plumbers around. Although their pricing structure may seem a bit complex at first, Ive been a loyal customer for 15 years at two distinct residences in Dallas. Yes, theres always a bit of negotiation involved. On-site, Theodore might provide a price range, but the final tweaks are made by Luis, the manager over the phone when you start breaking down the per service price. However, once you navigate through that, its tough to locate a better crew with more resources at your disposal. For one project, I had three van loads of plumbers from Jake the Plumbing Pro at my house, which just shows you get what you pay for. Its a bittersweet relationship, but I wouldnt want anyone else working on my house. Theres always a bit of a discussion at the start, but if youre comfortable asking questions and taking the initiative, Javier and the team wont disappoint.

  • Review 30 (2024-12-23 - Rating: 5)

    My grandmother recently acquired an older property in dallas as an investment. after a while, she started noticing a musty smell coming from the water and drains. i assisted her in finding a professional to inspect the situation. jake the plumbing pro had some positive feedback, and the guy on the phone, theodore, was really friendly, so we decided to have them assess the situation. it appeared that the houses piping was quite old and could benefit from being replaced. they provided a quote that seemed fair. we reached out to several other places for comparison and quickly understood that jake the plumbing pro was entirely reasonable with their initial quote. the service provided by javier was swift and polite. i would definitely recommend them.

  • Review 31 (2024-10-04 - Rating: 5)

    We dialed up jake the plumbing pro early this morning as soon as they opened, and were promptly connected to a representative. we urgently needed the flush valve in our main bathroom replaced. their prompt response was, absolutely! whats the best time for you? we didnt mind any time, given the situation. they proposed, how about 2 pm? and we agreed. right on the dot at 2 pm, theodore was at our doorstep. and voila! in no time, he had our toilet up and running again. the service was unbeatable. need i say more?

  • Review 32 (2024-07-15 - Rating: 5)

    Exceptional service! Theodore was proficient, well-informed, and took the time to walk us through all the available options. This was an urgent water heater replacement in Dallas, and the job was completed perfectly with a great finish. Even on a Sunday, we were able to receive prompt assistance. Well definitely avail your services again, especially if we can have Theodore on board.

  • Review 33 (2024-11-05 - Rating: 5)

    I have been using the plumbing services of jake the plumbing pro for a long time. when it comes to issues with the main sewer line, luis and his team are real pros in identifying, diagnosing, and advising in this area. i say this as someone who has been around plumbers who have tried to exploit me and my customers. based on honest feedback and the use of advanced video technology, luis and his team have saved my customers and me a lot of money. they do this by being truthful and using top-notch technology to help with effective cleaning of older sewer lines. from high-pressure water jetting to installing two-way cleanouts and new abs pipe sections, the team from jake the plumbing pro is the best choice in your moment of need. we all will need a plumber at some point, and when things get clogged up, i would recommend javier, theodore, and the rest of the team from jake the plumbing pro.

  • Review 34 (2024-07-14 - Rating: 5)

    I will definitely seek their services again. The scheduling process was smooth, and both the administrative staff and the plumber, whom Ill refer to as Luis, were outstanding. As a pleasant extra (not required but I greatly valued it), they didnt bring any dirt or gravel into my Dallas building - a tough task considering the snowfall that morning and the state of my driveway. I highly recommend them!

  • Review 35 (2024-05-01 - Rating: 5)

    When our pipes started acting up late in the afternoon right before a chilly night, Jake the Plumbing Pro had a guy out first thing the following morning. Javier, the serviceman, greeted me by name as soon as he got to the door. He was respectful in our home in Dallas, even took a minute to get friendly with my timid cat. This calmed the cats anxiety, which really meant a lot to me. Weve always relied on them for our plumbing needs and theyre excellent. Would definitely recommend them!

  • Review 36 (2024-06-26 - Rating: 5)

    The quality of the plumbing work was top-notch. the problem was addressed and fixed promptly. javier was fantastic in elucidating the issue and presenting various solutions. he also offered additional services like setting up carbon monoxide detectors throughout the house and gave advice on how to maintain the air conditioning system. i would confidently suggest this plumbing service to my friends and family in dallas.

  • Review 37 (2024-05-09 - Rating: 4)

    During these challenging times, I had a plumbing project done at my property in Dallas. The technician, Javier, was polite, professional and adhered to all necessary safety protocols which made me feel secure while having him in my building. Not only did Javier review the task in hand, but he also provided me with a number of preventative measures and tips to consider for future maintenance. It was a delightful experience.

  • Review 38 (2024-06-21 - Rating: 5)

    Theodore and luis recently completed some plumbing work for me in dallas, which involved replacing the main water valve and the shower diverter valve. both of them were professional and showed up on time, which i appreciated. they were also very friendly and took the time to explain the problem clearly, as well as how they were going to fix it. this is a plumbing company under new ownership and their service is great. i am very happy with the work they did.

  • Review 39 (2024-03-23 - Rating: 5)

    The plumbing expert Luis from Jake the Plumbing Pro was highly skilled, professional, and meticulous. We encountered a clog in our kitchen drain that caused a disruption just before the holidays in Dallas. Luis inspected the pipe all the way to the main outlet, identified potential areas of blockage, and successfully unclogged the drain. He then reconnected all appliances and pipelines, performed a thorough flow test, and re-inspected everything. To top it all off, he cleaned all surfaces, pipes, and work areas. In my 60 plus years of dealing with various tradesmen and contractors, Luis is arguably the most detail-oriented plumber Ive ever worked with.

  • Review 40 (2024-01-04 - Rating: 5)

    Theodore from Jake the Plumbing Pro did a fantastic job! He successfully replaced the water valves, removed the old sink, and installed a brand-new one. My RO spigot is working perfectly fine, and there are absolutely no leaks anywhere. Theodore was incredibly friendly and demonstrated a great deal of knowledge. If youre in Dallas and need plumbing services, I would highly recommend Jake the Plumbing Pro.

  • Review 41 (2024-03-12 - Rating: 5)

    Excellent, timely service with fantastic prices. I was pleased with the entire process. They provide consistent rates with no additional charges for emergency or weekend services. Luis was able to tackle an unforeseen leak that was found on a Friday evening, around 5:30pm. He promptly visited the same day for a diagnosis and returned the following day to resolve it. All of this happened in Dallas. Im truly satisfied with the service.

  • Review 42 (2024-04-16 - Rating: 5)

    Every time i require plumbing services, be it a major or minor task, jake the plumbing pro always delivers top-notch work at a reasonable rate. i have absolutely no reason to seek elsewhere. over the course of 3 years, theodore, luis, and javier have collectively completed 5-6 tasks for me. the assignments theyve handled range from fitting a sink to plumbing an entire bathroom in my dallas home. they even installed a gas line for my outdoor grill. i couldnt be more satisfied with their work.

  • Review 43 (2023-03-03 - Rating: 5)

    I had an emergency and when I called, they arrived the same day. After a representative arrived; I was told that theyd send someone else out the next day who specialized in steam pipes (or something like that). Well I received a call afterwards saying they would send someone else out that same evening. He came and the work was completed the next day (yesterday 1/28/20). They were professional and took into account that I didnt have heat so there were a sense of urgency and consideration on their part. The overall experience was a good one and kept my stress level down. I will be using them again soon.

  • Review 44 (2024-10-30 - Rating: 5)

    We had the pleasure of working with Javier from a local plumbing & heating company, who did an exceptional job installing our new boiler and hot water tank. He didnt just perform the installation, but also promptly answered all our questions, enabling us to apply for a heat loan and rebate. After spending several months gathering quotes from different plumbers, Javier not only surpassed our expectations with a fair quote, but also managed to schedule our installation within a week! If youre in need of a plumbing and heating expert, Javier comes highly recommended.

  • Review 45 (2024-10-24 - Rating: 4)

    We had ancient water pipes in our 4-year residence that were leaking. We held a Home Service Agreement with FPL for indoor plumbing and drainage, but we decided against using the company they recommended or opting for quick-fix repairs. The first company suggested that we finance the repairs, but the interest rate they were asking was exorbitant. Keen to explore other options, I remembered my neighbor mentioning Jake the Plumbing Pro, a company she had used previously. Their quotation was less than half of what the initial company demanded for the same job. Not only was their bid the lowest of the three I received, but I was also familiar with their quality of work from my neighbor. So, I was thrilled to choose them. Theodore and Luis contacted me, offering to commence a day early since they had wrapped up another job. After a week without running water, I was overjoyed to have them start. They efficiently completed the exterior line and kindly arranged for me to have some water supply until they returned the following day to finish the inside job. Theodore and Luis did a splendid job, meticulously cutting the walls and preserving the parts to make future wall repairs easier. They tidied up the unavoidable mess and even took the time to level the ground outside where they had dug. It was pure bliss to finally take a shower and enjoy running water again without emptying my bank account. I appreciated that they didnt attempt to exploit our situation by overcharging us due to our plumbing emergency. If you require significant or minor plumbing repairs in Dallas, I wholeheartedly recommend reaching out to them. They are truly a testament to their profession.

  • Review 46 (2023-02-28 - Rating: 4)

    Clinton was awesome! knowledgeable and professional, he pinpointed the dilemma and got the project done quickly. When he was done he brought in his colleague and he ran a scope in the pipe to make sure the block was taken care of. superb service, I will definitely call again if I need them. Thank you very much for your hard work!

  • Review 47 (2023-07-31 - Rating: 5)

    We had a superb experience. Our technician, Troy was efficient, and stayed until the task was done. Our shower was acting up and he figured it out! They also promised to come by 8pm and arrived significantly earlier which was convenient for us.

  • Review 48 (2023-10-17 - Rating: 5)

    They are professional! The work is done nicely and Its not only corrected but also prevented for the future problems. In addition, they are so and on time. Definitely, Ill call them again when I have other plumbing issues. Thank you!

  • Review 49 (2024-10-08 - Rating: 5)

    We were introduced to Javier from Jake the Plumbing Pro via a mutual acquaintance. He promptly answered our call and was actively engaged when we explained our well issue. We had previously reached out to an electrician and another plumbing service, but they couldnt identify the problem over the call and wanted to charge a substantial fee just for sending a technician to diagnose the problem. Javier, however, after understanding our predicament, asked for our Dallas address and arrived within fifteen minutes, no prior appointment or call needed. His proficiency in plumbing and wells was evident; he resolved our issue in just ten minutes. But Javier didnt just stop there; instead of just charging us and leaving, he took the time to educate me about the well, including parts he suggested replacing, along with cost estimates. He then proceeded to clean the tank and surrounding area, which hadnt been cleaned in over a decade. He only billed us $75 for his exceptional work, while other services typically charge around $100 just to send out a technician. Not only were we relieved to have running water again, but we were also genuinely impressed with Javiers efficiency and expertise.

  • Review 50 (2024-11-18 - Rating: 5)

    Javier from the plumbing service did a top-notch job sorting out our drain cleaning, from our house all the way to the main line in dallas. he arrived on time as promised and got straight to work. Within half an hour, everything was done and dusted. he took the time to break down what was carried out, what i needed to do next, and what to anticipate with the follow-up service. Under new leadership, the level of service from this plumbing service has been second to none, and i wouldnt think twice before hiring javier again.

  • Review 51 (2023-11-26 - Rating: 5)

    Kristopher was good to task with. He found and corrected the issue He was also very honest and did not try to up-sell us on services we didnt need. I would definitely use them again.

  • Review 52 (2023-10-29 - Rating: 5)

    Silas C. and Harrison S. did an great task replacing my hot water heater and water softener. Would endorse requesting these 2 for any future customers. Good job fellas. Appreciate it.

  • Review 53 (2024-09-11 - Rating: 5)

    My late spouse and I hired a plumbing service a lot in our old home in Dallas. Just last week, a leak detection vehicle detected a minor gas leak in the underground line on our property. The company policy meant our gas had to be turned off and the meter taken out until the repairs were done. luis and Javier from the plumbing team reacted almost instantly and not only repaired the underground leak, but also found and fixed a more severe gas leak at the water heater. Everyone from the plumbing team was very professional, patient, and really nice to deal with. I cant recommend this plumbing service enough.

  • Review 54 (2023-10-04 - Rating: 5)

    Randy was our repairman and he was good to task with! He was fast and knowledgeable and went the extra mile to help me understand what I was needing and buying. Ten out of ten would definitely recommend!

  • Review 55 (2023-08-19 - Rating: 5)

    George was such wonderful help. I contacted him on a Sunday and it was an emergency, I thought nobody would come but he did. He was professional, timely and got the project done. I endorse him.

  • Review 56 (2024-09-08 - Rating: 5)

    Luis, the owner of jake the plumbing pro, managed to adjust his workers schedule because of the urgency of my plumbing issue. he got javier to my place within an hour after i called them. javier was super professional, went through the possible problems that might be causing the leak, and was totally clear about the pricing (which ended up being superior to all the others). he promptly resolved the issue, showed me exactly what he did, and offered advice on how to avoid similar problems in the future. he left the work area neat and tidy. i couldnt request better service!

  • Review 57 (2024-06-22 - Rating: 5)

    Theodore was great at setting up a whole-house filtration system in my home. The service was quick and i really appreciated the excellent communication between myself, Theodore, and the office. Theodore was very friendly and really knows his plumbing. He suggested the filter that should be installed and its the one most highly recommended by various sources. I would definitely recommend this Dallas-based plumbing service.

  • Review 58 (2023-02-08 - Rating: 5)

    Call was answered and they arrived out next day. contacted before the arrived and in my service window. My tech, Billy, did a great job and pricing was up front and fair.

  • Review 59 (2023-08-10 - Rating: 5)

    Charles did a fantastic project helping me fix my old water valves and pipes that were in pretty awful condition. It turned out to be a much more complicated job than what we expected, but he was able to fix like magic (with a great attitude!) Would recommend him for anyone looking for any plumbing work. Thanks Charles!

  • Review 60 (2023-06-10 - Rating: 4)

    I contacted for work and they were there an hour and a half later and Jessie had the dilemma fixed within 15 minutes. Garrett was knowledgeable, courteous, professional, and pleasant to deal with. His energy and positivity is awesome.

  • Review 61 (2024-05-23 - Rating: 5)

    One plumber to another, thank you

  • Review 62 (2025-01-11 - Rating: 5)

    Recently, i had problems with my water heater. a particular plumbing service was able to come out, assess the situation, and provide an estimate. in no time at all, they scheduled the work and my new water heater was installed. the team, which included luis, theodore, and javier, did an incredible job. they also managed to replace the water connections for my washing machine!!! despite the limited workspace, the work was carried out very professionally. this plumbing service has always proven to be very reliable. i would recommend them for any plumber-related tasks!!!

  • Review 63 (2025-01-09 - Rating: 5)

    Today, Theodore, an experienced plumbing technician from Jake the Plumbing Pro, installed a new hybrid water heater. After the job was done, I did a deep check of the installation, as I always pay great attention to workmanship. I was pleased to find that there were no leaks or defects. Theodore didnt just leave after finishing the job, he also tidied up the area and took time to explain how the new water heater functioned. He answered all my queries and addressed my concerns in a comprehensive manner, showing himself to be a true professional. I am confident that if I need any more plumbing work done in the future, Ill be sure to call on them. As a disabled veteran and former aircraft mechanic in Dallas, I truly appreciate this hassle-free and excellent experience.

  • Review 64 (2025-01-07 - Rating: 5)

    Luis and Theodore from Jake the Plumbing Pro did a fantastic job replacing my old bathtub faucet with a new and unique style I had selected from another place. Prior to the job, I was able to share pictures of the desired faucet via text, discuss the details over the phone, and received a prompt quote. I also managed to arrange the installation within a week. On the day of the job, I received a text informing me of who was on their way to my place in Dallas. Both Luis and Theodore took the time to answer my queries, were amicable, and demonstrated professionalism throughout the process. They completed the job to perfection, adhered to the quoted price, and tidied up afterwards. They even provided guidance on how to modify our hardware for future tile additions. I wouldnt hesitate to contact these guys again for future plumbing needs.

  • Review 65 (2025-01-06 - Rating: 4)

    I reached out to see if they could fix a faucet for me. The individual who picked up the phone assured me that someone would be able to come by later that same day. They couldnt provide a precise time, but promised to give me a call when they were on their way. Luis showed up exactly when he was supposed to. I recognized him from a past plumbing issue, and he too remembered having visited my home before. He knew exactly where the shut-off valve was and was prepared to start work immediately. He quickly addressed the problem, swapped out a valve or something similar, and was done and out the door in less than half an hour. Exceptional service from genuinely nice folks.