Dallas Plumbing & Air Conditioning

Located in Dallas, Texas

Address: 11055 Plano Rd, Dallas, TX 75238, United States

Phone: +1 214-466-7557

Rating: 4.5

Services

On-site services
Repair services
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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-01 - Rating: 5)
Alex and Armando from Dallas plumbing just completed my tankless hot water heater installation and they couldn’t have been more courteous, professional and competent. They took the time to not only explain to me the process and issues with the previous system but they double and triple checked their work. These two employees of the company illustrate exactly what the company represents, professionalism, competence and integrity. They were an absolute pleasure to have done this work. Fantastic team!

Review 2 (2025-01-03 - Rating: 5)
Dallas Plumbing came to provide a duct check and were very thorough. Giovanni was very nice and patient with my crazy dogs. He did an awesome job! They fully accommodated me and are taking care of my whole system.

Review 3 (2025-01-08 - Rating: 5)
Each person I dealt with was very kind and professional from Cindy who helped get me in quickly to Alex (my primary serviceman). Alex and Miguel stayed late until it was done so I didnt have to worry about it if the coming storm hit early, explained each thing they did, gave me options along the way, etc. Ill definitely keep using Dallas Plumbing for any future needs I have.

Review 4 (2024-06-25 - Rating: 5)
The overall experience with Dallas Plumbing & Air Conditioning for a new HVAC install was very good. Victor was really great to work with, and the 10% discount and extra $1000 off the new unit really made that final difference I needed to be able to afford it. Really appreciate his willingness to answer general questions, too!Install went well, and they reset the line and insulated it outside like it should be (old one hadnt been insulated all the way down, and the 2nd line wasnt next to the other, but that may not have yet been code). The internal unit was larger than its predecessor and they had to remove the door and wooden frame to get it in, which they put back together. Not 100% like it was, but the door still closed, and thats more than Id be able to accomplish in less time spent, so no complaints here. Appreciate the effort msde there. It will require some caulking and touch-up painting to help restore the nicer look.New unit is very quiet compared to the old one, which was naturally going to be noisy as the fan engine and bearings were dying (it was also having some other problems and was 11+ years old). The new one barely runs to put the temperature at the same place as the old one, and I feel like it both dehumidifies and cools quickly for very little effort on its part (this is the high-end unit, and we were coming from a basic). Really like it already.Overall, Im very happy. New systems are expensive. Only downside there, but I am happy to have it, have a more efficient system that works really well, and not have to worry about the old one dying on me now.

Review 5 (2024-12-04 - Rating: 5)
Both gentlemen that were here were fabulous! Both took care of the plumbing issue we had and discovered we had a leaking hot water heater. We did purchase a new hot water heater based on condition and age of the current one. They got the sink unclogged and the backup all taken care of. Can’t say enough about how pleasant and professional they were. They represented Dallas Plumbing and Air Conditioning extremely well. Please tell them how pleased we were and buy them a nice lunch Thanks.!Gary Key

Review 6 (2024-11-09 - Rating: 5)
Jay M handled our inspection and a few other plumbing issues today. We appreciated that he explained our options in detail. He also identified a few issues we were unaware of. We thought he went above and beyond - and we would highly recommend him to other home owners.

Review 7 (2024-10-30 - Rating: 5)
Travis H. from Dallas Plumbing & HVAC came out to service my HVAC system and was able to provide me with multiple options for service and got the system running like new! Travis was helpful, friendly, and professional and provided as much detail as needed to help me make the best decision. I have used DP&H to install another AC system and repair a main water line for me as they are fast and responsive and always willing to go the extra mile for their customers.

Review 8 (2024-12-10 - Rating: 4)
Olvis gets a 5 star.The price was much higher than elsewhere but you got to it quickly.I used to get prices over the phone before you changed management.Now I understand why you dont do that anymore. Once youre here, most people probably go forward, even though the price is out of line.

Review 9 (2024-10-01 - Rating: 5)
Sébastien and Jay were excellent. They both took the time to explain everything thing to us, when they came out to check the plumbing and Air conditioning units. They made a few suggestions and they will be sending us some quotes. They do not pressure you into anything. This company is the best. I would not change companies at all. Love them. My husband and I HIGHLY RECOMMENDJoe and Patty Cabral

Review 10 (2024-08-25 - Rating: 5)
I recently had Dallas Plumbing over to fix my leaking main water pipe to the house. From start to finish, the service was exceptional.The plumber, Jay McKenna, arrived on time and was very professional throughout the entire process. He quickly diagnosed the issue and explained the necessary repairs in a way that was easy to understand. I appreciated that he provided a clear and reasonable estimate before starting the work.The quality of the repair was top-notch, Its clear that he takes pride in his work and value customer satisfaction.I would highly recommend Dallas Plumbing/Jay McKenna anyone in need of reliable and efficient plumbing services. Ill definitely be calling them again for any future needs.

Review 11 (2024-11-18 - Rating: 5)
Jason did a wonderful job. Introduced him to me and I introducing myself as the customer and he did a great wonderful performance to do this job for me. I have no complaint of nothing. He told me all the details what he was gonna do and how his school present I was grateful for that and he did a wonderful magnificent job

Review 12 (2024-11-29 - Rating: 5)
Artinez and Chris were really awesome. My unit was not properly installed by builder and they took time to trouble shoot and gave me updates as they were working. Highly recommend these two!

Review 13 (2024-11-04 - Rating: 5)
I had a water leak so called for great Dallas plumbers and Eric Rodriquez showed up. He found the leak in my attic quickly, took video pictures to verify it was my HVAC system not a plumbing issue, and cleaned out my slow moving sink. Knowledgeable, thorough and efficient describes Eric! Highly recommend him and Dallas Plumbing!

Review 14 (2024-09-23 - Rating: 5)
Travis did an excellent job. My repair turned into a replace and he helped me understand what was going on an what was needed. Thank you, Travis!P.S. He also worked as quietly as possible since I was in a Teams meeting most of the time.

Review 15 (2024-09-27 - Rating: 5)
I was very pleased with the way Jay from Dallas Plumbing reviewed my plumbing problems in my condo and then explained and showed me photos of what he suggested to do for each. I appreciated getting a written estimate of the charges and he explained several possible solutions for payment. Very professional.

Review 16 (2024-12-04 - Rating: 5)
Technician did an excellent job servicing our system. Explained all issues with us and was very detailed oriented. We are very pleased with the service

Review 17 (2024-10-20 - Rating: 5)
Jay McKenna was the best. He came right over, diagnosed our problem and got the ball rolling to fix things the same day.He was completely professional. Glad to be using Dallas Plumbing and Air Conditioning. Alex then came and replaced both of our hot water heaters that were dead. Alex did the work himself and was great.

Review 18 (2025-01-06 - Rating: 5)
I’d give Calvin 10 stars if your scale went higher. He is knowledgeable.personable, and unbelievably hard-working. He went way above and beyond in getting our ac working.Our new technician, Travis Holmes, is equally personable and helpful - great service and very nice people to work with.

Review 19 (2024-07-27 - Rating: 5)
What a great team of folks @ Dallas Plumbing & Air Pros. What a pleasant surprise it was, to be treated with above board professionalism & considerate courtesy, .....being provided detailed transparency every step of the way.....thats unheard of these days ..not for these folks. Theyre bringing back the excellence in quality Customer service.. I highly recommend Dallas Plumbing & Air Pros . Thank you kindly Eric & Scott !

Review 20 (2024-12-04 - Rating: 5)
Joseph from Dallas Plumbing was extremely polite, thoroughly knowledgeable and extremely detailed on explaining and showing photos of my heater unit he serviced. Excellent work.

Review 21 (2024-08-28 - Rating: 5)
Great service by Dallas Plumbing & Air conditioning. Very pleased with the timely response, clear and transparent communication, and quality of their work. Technician Oniel Amand did an excellent job. He was able to quickly diagnose the issue, clearly explain the solution, and most importantly take the time and effort to do a quality job. It was over 110F up in the attic, and he took the time to make sure the job was done right. Highly recommend this provider. Thank you Dallas Plumbing and Oniel.

Review 22 (2024-09-20 - Rating: 5)
Travis of Dallas Plumbing came out on a follow up call today regarding a problem I experienced with my ac after a new coil was installed. He was very polite, thorough and explained to me in detail what he felt the problem entailed and had an appointment scheduled to correct it.

Review 23 (2024-12-20 - Rating: 5)
I have used Dallas Plumbing for several years and they always go above and beyond. They are very professional and their technicians are always very knowledgeable and helpful. I highly recommend them for not only plumbing but heating and air services.

Review 24 (2024-09-21 - Rating: 5)
Mr Travis is a good salesman, he offered to do an AC maintenance if I needed a service checkup while at another customer house. He was very polite and detailed.

Review 25 (2024-09-13 - Rating: 5)
Dallas Plumbing & Air Conditioning came to our residence to perform general maintenance. Walter, the technician, was professional and guided us through understanding issues identified and our options. We are appreciative of his work.

Review 26 (2024-07-14 - Rating: 5)
Saved me money and gave great future ideas. Prompt and friendly. Will definitely continue to use them for all my plumbing needs. Angel is a good man and did great work. Dallas Plumbing & AC never fails to satisfy my home repair needs.

Review 27 (2024-10-14 - Rating: 5)
The maintenance tech that came to my property, Travis H., has great customer service. Top notch expertise made me feel I was able to understand the issue so that I can better contribute in avoiding the issue in the future. Travis H. went above my expectations with this visit. Dallas Plumbing & Air Conditioning as a company has dropped the ball because the issue that I had could have easily been prevented from the initial installation, which took place around April, but the installers and maintenance techs sent earlier this year did not take into consideration the signs the system was showing and it was left to become an issue I ended up paying for monetarily. I will be reaching out to see if the company will do right by their customers, and not just leave me stuck with a new set of problems that will cost me even more money, time and emotional distress.

Review 28 (2024-10-14 - Rating: 5)
Jay McKenna is a great technician worked on my plumbing issue in no time he explained the problem correctly and clearly. He also was very polite throughout the process. Thank you Jay.

Review 29 (2024-10-12 - Rating: 5)
The work that Travis H. performed was above and beyond the routine service. He helped me and my family with not only fixing a clogged drain line but equipped us to be vigilant on signs of further issues to prevent any nightmare scenarios from becoming a reality.

Review 30 (2024-11-22 - Rating: 5)
Great experience and service. Travis H. was able to ensure our units were working and diagnosed the issue we were having with ease. We’ll call them again!

Review 31 (2024-10-31 - Rating: 5)
Travis H was amazing. Thank you for sending such a nice and knowledgable person to our home. He explained everything very well and was in and out in no time! Thank you!!!

Review 32 (2024-11-12 - Rating: 5)
The freeman’s would recommend Travis Holmes anytime of the week. He took very good care of our tuneup today and we thank him.

Review 33 (2024-12-14 - Rating: 5)
Travis H was so thorough and professional. Will sign up for a second home. Thank you for treating our system check like your own Travis.

Review 34 (2025-01-05 - Rating: 5)
Jeff is very methodical, detailed and professional. Excellent service. Very focused. Know his stuff!!!!!

Review 35 (2024-08-21 - Rating: 5)
Jay with Dallas Plumbing did an excellent job! I have an older Tudor house and DPC always figures out how to fix my issues in a fast, efficient, and cost effective way. I always use them for my plumbing repairs.

Review 36 (2024-08-08 - Rating: 5)
Panic! AC quit working, it was after 5:00, and still 100 degrees . Dallas Plumbing to the rescue. Paris, at the call center, worked overtime to find an available tech to come help me. When a tech was not available, she prevailed on the manager of the HVAC department to help. Hooray for Aaron! He fixed a drainage problem and spent about 2 hours making sure the unit was cooling properly.Many, many thanks to Paris, Aaron, and Dallas Plumbing taking care of me on a miserable, hot evening!!😁👍‼️

Review 37 (2024-07-12 - Rating: 5)
Thank you Dallas Plumbing and A/c for sending out Jay and Bradley who were both very friendly, knowledgeable, and professional. The water heater flush they provided was quick and very efficient and at a reasonable price.I will be using this company again in the future when something else occurs or for maintenance purposes.

Review 38 (2024-11-07 - Rating: 5)
Mr. Travis H Did an excellent job! With HVAC services.He was Efficient and thorough.

Review 39 (2024-11-15 - Rating: 5)
Great company, have used them before and used them today. They are honest and very knowledgeable- David was my plumber today and he was super polite and very knowledgeable

Review 40 (2024-06-13 - Rating: 5)
I really like their service they were prompt and I called earlier Cindy was great. She was continuously in touch with me until the guy that got to my house he fixed the problem. He was very friendly and nice throughout. I am happy with my service thank you Dallas plumbing.

Review 41 (2024-10-28 - Rating: 5)
Travis H; was the tech serviceing the client’s HVCA system and was such a nice and accommodating person. Answered all of clients questions and took care of all requests

Review 42 (2024-08-21 - Rating: 5)
Christopher Brown diagnosed the problem, explained the process clearly, and quickly restored our access to cool air. I trust him to do right by me. He is friendly and hard-working.

Review 43 (2024-11-13 - Rating: 5)
Chris was outstanding young man to work with. If anything else goes wrong, I definitely want him to come and service our unit !!!!!

Review 44 (2024-08-27 - Rating: 5)
Angel Gomez was courteous, technically capable, efficient, intelligent and kept us in informed as to each problem and procedure. I will continue to use your company for all of our plumbing needs in the future.

Review 45 (2024-06-06 - Rating: 5)
Walter accurately diagnosed and fixed the drainage issue I was having with my AC units. He also did a static test on both systems and found ways to improve both. I’ll be using Dallas Plumbing Company from here on out. I used them once before in 2022, and was happy with their work then too. Very happy with the work they did today.

Review 46 (2024-07-29 - Rating: 4)
Working with Oneil Amand was terrific. He wanted it to be good for the Missionaries of Charity (who take care of homeless pregnant women and mothers), and was extremely careful and thorough. Well done Oneil!

Review 47 (2024-04-23 - Rating: 5)
These guys were great! We had a problem with our unit that three other companies haven’t been able to figure out. Aaron and Eugene approached the problem differently and came up with a solution that won’t cost thousands of dollars!While they were there, our gas company told us we had a gas leak and they were able to send Angel out to get the leak fixed same day.Highly recommend!!

Review 48 (2024-10-03 - Rating: 5)
Jay was very nice, professional, willing to help offer options for my plumbing issue. He went above and beyond and I really appreciate that!!!

Review 49 (2024-08-02 - Rating: 5)
Artinez was fantastic, diagnosed the problem in 10 minutes and made the repair immediately. Would recommend Dallas Plumbing 🪠 7 days a week .

Review 50 (2024-10-29 - Rating: 5)
Travis H. Was a great tech explained everything in detail even show me where the problem was. Was very detailed nice and communicable.

Review 51 (2024-06-24 - Rating: 5)
Same day service, wow! Tech Walt came out and completed checkup of 2 units, both over 7 years old. One had a leaking coil, arranged with office for same day service for warranty item. Techs Hector and Juan immediately serviced, very professional. Highly recommend.

Review 52 (2024-10-14 - Rating: 5)
Travis H. did a wonderful job.He was very helpful, & gave me good advice.

Review 53 (2024-12-10 - Rating: 5)
We have been long time Dallas Plumbing customers. We recently had an AC unit installed. Shortly after, the unit quit cooling. Our installer Walter came back out to discover ants nesting in the contacter. Without question he replaced the part and we were good to go…….until it happened again. Although it was not a faulty part nor a problem with installation Dallas Plumbing stood behind it and Walter once again changed it out without cost to us. Walter was easy to work with and kept us informed with what was going on. We appreciated how it worked out.

Review 54 (2024-09-26 - Rating: 5)
The staff was very friend and easy to book an appointment. My service men was excellent . Thank you for your service!

Review 55 (2024-05-01 - Rating: 5)
Alex and Armando did an amazing job completely replacing over 30 feet of line in my back yard. They were knowledgeable, friendly, and answered all my questions thoroughly. I’ll definitely use Dallas Plumbing Company for any future plumbing needs because of Alex and Armando’s great work!

Review 56 (2024-11-01 - Rating: 5)
Dallas Plumbing sent Leon M, plumbing technician. David was polite and professional about his inspection and findings that will eventually need attention. Thank you Leon! Nov 2024

Review 57 (2024-05-06 - Rating: 5)
We have been long-time customers of Dallas plumbing. We are gold star customers, and it I great to have them check our AC systems and water heater. They replaced our units with Goodman. One unit had issues and took a while to get it repaired. Dallas Plumbing did stick by us and had to replace the compressor twice. We are happy now.

Review 58 (2024-08-12 - Rating: 5)
Walter Waller is a great asset to Dallas Plumbing & Air Conditioning Co.He did a thorough and comprehensive job on the maintenance of my system.Thank you again, Walter

Review 59 (2024-04-23 - Rating: 5)
This company has great customer service! Our air conditioning system took longer to repair than expected and the had people at our home until late in the evening. They came back first thing Monday morning and made sure everything was thoroughly completed. We will definitely be using them again

Review 60 (2024-02-22 - Rating: 5)
After several years of issues with other companies with our newly installed ac unit, Dallas Plumbing and Air Conditioning diagnosed the unit in one thorough visit and got us scheduled for a repair. Jimmy was kind and compassionate and let me go through the story piece by piece to get a correct diagnosis. He examined the entire ac unit and with his unmatched knowledge and expertise, Jimmy quickly got it up to running correctly, where other companies either misdiagnosed or installed patchwork fixes. Jimmy worked with Aaron from his office to find a solution that was affordable and addressed all of the issues. Scheduling the repair was easy and timely. Now our unit is whisper quiet and fully up to code. I now have peace of mind that our ac unit is safe and functional. I am definitely a customer for life and know Dallas Plumbing and Air Conditioning will treat you right and get the job done every time!

Review 61 (2024-11-07 - Rating: 5)
Jay did a great job for us. He fixed a multitude of problems. Highly recommend.

Review 62 (2024-10-11 - Rating: 5)
Travis was amazing! Helpful, knowledgeable and friendly. Will do business with this company and will request for Travis again!

Review 63 (2024-12-31 - Rating: 5)
The service technician did a good job and was friendly.

Review 64 (2024-04-25 - Rating: 5)
By far the best plumbing company I have worked with and I’ve worked with a lot! . Professional, identified the issue quickly and articulated everything that needed to be repaired clearly. On time, competitive prices, all around great experience. I highly recommend.. Lane was my serviceman.

Review 65 (2024-08-14 - Rating: 5)
So sweet. Very thorough told me everything that I needed everything that I had to have everything that I could have detailed it got it in my budget. I’m a happy camper.

Review 66 (2024-11-29 - Rating: 5)
Jay did a great job and arrived on time I will use them again.

Review 67 (2024-12-27 - Rating: 5)
On time and reasonable rate.They dont overcharge like other companies.

Review 68 (2024-03-29 - Rating: 5)
Golden did well in providing preventive maintenance for my water heater today along with a plumbing inspection - very polite and professional. He also went the extra mile to have an issue addressed for me today for an install done 2 years ago. For that, I am very grateful.

Review 69 (2024-08-20 - Rating: 5)
Perfect service: impeccable work on a difficult job. Very pleasant plumber who worked quickly and didnt slack off. Thanks.

Review 70 (2024-05-22 - Rating: 5)
Walter, the technician, arrived promptly within the window given us. He quickly assessed the issue with our unit and kept us informed of anything he found as he went through it. He also made some suggestions of other things we might want to consider to save money in the future.

Review 71 (2024-04-26 - Rating: 5)
Ive had a few issues with my A/C, thermostat, and furnace and Ive chosen Dallas Air and Plumbing every time. They have friendly technicians and highly experienced supervisors who help the technicians solve and and all problems. I usually look for companies with good and honest service. My experience with Dallas Air and Plumbing has shown thats how they operate. They take the time to patiently explain the problems and solutions properly. Ive had a complex issue with my furnace where they had to come out multiple times to fix the same problem. During that time, they treated me fairly and didnt overcharge. They didnt charge me for the same fix multiple times and I felt that was fair.

Review 72 (2024-03-19 - Rating: 5)
Angel Gomez was my earth angel today!! Worked so hard to repair my plumbing issues to perfection. Most pleasant young man and totally honest. I want him back for all my plumbing needs. He is outstanding above and beyond all expectations! Highest Kudos possible! Please THANK YOU ANGEL

Review 73 (2024-04-22 - Rating: 5)
We really appreciated Lane & Matt’s help today in fixing up our shower after a clog persisted. They also helped look at our primary toilet and replaced a broken part. Highly recommend their service next time!

Review 74 (2024-11-15 - Rating: 5)
Travis was such a gem. Professional and efficient, Travis went above and beyond for us. Thank you!!!!

Review 75 (2024-11-04 - Rating: 5)
Travis H. Great technician! Explained everything in detail, took pictures and was very personable & professional.

Review 76 (2024-03-24 - Rating: 4)
Replaced a circulating hot water pump which had failed. The two technicians, Brian and Tino, did an outstanding job with the installation. They answered several questions I had regarding the hot water flow, and their work was very professional. The work itself earned a 5 star rating, but I reduced my final rating by one for billing. The original estimate was described to me by the manager as a maximum amount. He also told me that the new pump would have a timer function. It did not. I called him to ask for a reduction in final price as a result. He gave me a nonsensical answer explaining that all new pumps SHOULD have a timer and thus he insisted that the estimated price would not be reduced. I paid the full price because of the solid work done for the physical installation.

Review 77 (2024-07-12 - Rating: 5)
Jay did a great - he did a good job educating me and helping resolve our problem. Appreciate his honesty!

Review 78 (2025-01-04 - Rating: 5)
Sorry for taking so long but I am new at this. The technician that visited me and performed my service was one of the most knowledgeable and friendly people I ever met. Hes the best and if I ever need service again I want only him to perform it .

Review 79 (2023-12-20 - Rating: 5)
This is my first time using Dallas Plumbing. The technician was knowledgeable and polite. He did not jump to immediately replace my current recirculating pump system to my hot water heater, but worked to unclog and reset it to save money. The price for service was reasonable. He gave a reasonable quote in case replacement of my system is needed in the future.

Review 80 (2024-01-10 - Rating: 5)
Thank you for your quick and courteous service. I was glad to learn about your membership pricing. That turned out to be fortuitous as your heating guy found a leak that the inspector had missed. Repairs were made quickly on both items. Grateful to know my new home is safe thanks to yall.

Review 81 (2024-11-27 - Rating: 5)
Very helpful and knowledgeable, prepared to work through the full repair (not just fix the immediate issue).

Review 82 (2024-05-09 - Rating: 5)
Eric arrived on time and was very professional. Quickly identify the problem, ordered the parts, schedule the repair. Also he found that my parts were under warranty. That saved me a lot of money. Very professional and courteous.

Review 83 (2024-01-23 - Rating: 5)
The gentlemen you sent out were great. They did a thorough inspection, and they were able to find some serious issues. We have scheduled a follow up appointment to address the issues they found. I would definitely recommend Dallas Plumbing Company to others.

Review 84 (2024-04-11 - Rating: 5)
Awesome tech - Brittani came to do my semi annual maintenance. Loved seeing a female in this job position. Travis was a pleasure to deal with regarding repair vs whole new system and happy to have chosen the repair option.

Review 85 (2024-03-19 - Rating: 5)
I’ve used Dallas Plumbing for several different jobs. They are prompt, kind, honest, and reasonably priced. If I need something done, I’m able to get someone same day most times. I would recommend them highly.

Review 86 (2024-04-29 - Rating: 5)
We had both drains clogged in a double vanity. Dallas plumbing company sent out Alvis, who was very knowledgeable and came up with a solution to avoid any problems down the road. Great work!

Review 87 (2024-10-13 - Rating: 5)
Travis H.Took the time to explain the importance of maintaining maintenance on the a/c equipment and why I should use Dallas Plumbing.

Review 88 (2024-06-28 - Rating: 5)
A/C Technician Calvin performed maintenance on my unit and highly recommend Dallas Plumbing and HVAC. They have also done plumbing work on my main line before, highly recommended.

Review 89 (2023-11-15 - Rating: 5)
We had a new AC system installed last summer with Dallas Plumbing . They did a great job. One of the few knowledgeable Carrier System technicians around. We continue to use them for our twice a year tune up. Prices are reasonable and service is excellent.Update 11/15/23: Had to have service to my heating system and once again Dallas Plumbing did a great job. They are very good about trying to keep repair costs down and give multiple options . Their technicians are very personable and clean up when finished as well .

Review 90 (2023-06-28 - Rating: 5)
Travis and Josh were very kind, friendly and knowledgeable.They were able to schedule a next-day installation for a new AC and offered a great 18-month no-interest, no-payment deal which is saving us. These people are very honest as they gave the same info on my unit as another very respectable company had, without me telling them. That was the deciding factor for me to put my trust in them!!

Review 91 (2023-08-14 - Rating: 5)
Our AC went out in the middle of summer and we couldnt have had a better experience than we did with AirPros! They were timely, explained everything they were doing, and all of the team, as they were out multiple days were all very friendly! I highly recommend this company for your AC and plumbing needs! Everyone we dealt with from the dispatchers to the managers and technicians were courteous, and on time!

Review 92 (2023-06-21 - Rating: 5)
Great company! Brandon was so nice and quickly found the cause of my non working air conditioner unit while the temperature was 100 degrees. Shawn was very knowledgeable, easy to work with and helped to schedule my repair within 1 day. All of the staff performing the repairs was helpful. I highly recommend this company. Thank you so much!

Review 93 (2024-12-10 - Rating: 5)
Travis H was very friendly and gave a good visit for an estimate

Review 94 (2024-03-19 - Rating: 5)
What a great team led by Travis. We’ve worked with many outstanding companies over the last five decades but Dallas Plumbing beats them all. Customer service and going the extra mile isn’t just words to this company—it’s their way of doing everything. Our daughter lives in Dallas and is disabled. We live in San Antonio and are helping her with some serious plumbing problems. Travis is a Godsend and is keeping us updated throughout each step of the project. Besides his experience being A+++, he is a sincerely nice gentleman who truly cares about his customers and giving them the best he can. Thank you Dallas Plumbing for sending Travis to help us!

Review 95 (2024-04-17 - Rating: 4)
Jimmy is a 5 star service representative. He was capable, patient and kind, and very informative. I only gave 4 stars because the COMPANY’S prices are out of line. A service call is $131.00. .

Review 96 (2024-03-25 - Rating: 5)
Received excellent, professional and informative service. The issue was fixed quickly and suggested upgrades were discussed to my 32 year old commode and attached lines. Thank you Dallas Plumbing.

Review 97 (2024-06-21 - Rating: 5)
Calvin is great! We’ve used them now for plumbing and air conditioning. We’ve used these guys for years. They know their stuff, communicate well, answer questions and give estimates up front. There’s never a surprise from the company. Highly recommend!

Review 98 (2024-12-04 - Rating: 5)
Jay was very professional came out and a great job thks Jay

Review 99 (2024-05-30 - Rating: 5)
Walter was caring and professional and passionate about getting our AC situation fix. Since my wife and I have 3 small kids.We are thankful for Walter and Dallas Plumbing Company for their service.

Review 100 (2024-04-18 - Rating: 5)
Quick response with air conditioning issue. Came the next morning for inspection. Very friendly service. Always quality work. Been with them a very long time.Quickly assessed the stopped toilet, plunged and fixed it.Complete installation of a/c and heating system with replacement of all ducts. Great work done by Enrique and Nindo. They were very professional and intent on doing the job well. I am enjoying the clean cool air conditioning.Just came for my annual cleaning of the hvac. The guy was timely was notified they were on the way. Very nice, polite; left everything clean and tidy. I highly recommend them.

Review 101 (2024-03-22 - Rating: 5)
Lane came to the rescue when I was facing a plumbing issue, and I couldn’t have asked for a better experience. He quickly diagnosed the issue, explained the solution clearly, and was very professional throughout the process. If you’re in need of a reliable plumber, Lane is the one to call.

Review 102 (2024-08-13 - Rating: 5)
Grateful for all of Jay’s hard work in getting everything in my home back in working order on the plumbing front! 🙏🏻

Review 103 (2024-08-16 - Rating: 5)
The technician did a wonderful job, and fully explained everything he was doing. I will hire these guys again!

Review 104 (2024-04-05 - Rating: 5)
David Mullen was friendly, knowledgeable and efficient. Dallas Plumbing upheld the price that we were quoted. Will definitely be using them again.

Review 105 (2024-08-03 - Rating: 5)
We so appreciate the help we had getting the a/c back up and running. We have the life long program so we just needed the a/c vendor part of the work.

Review 106 (2024-07-30 - Rating: 5)
Jay was fantastic. Explained the situation clearly, worked quickly and left the sink in better shape than he found it.

Review 107 (2024-04-26 - Rating: 5)
Mr. David M was professional and efficient in getting the work done. He is also very patient to have answered all the questions I have regarding the plumbing needs of the house. He is wonderful.

Review 108 (2024-12-04 - Rating: 5)
Travis H, Shawn P. Thanks for a quick and prompt response to my call they were efficient knowledgeable and were able to reassure me and confort me . I being a senior citizen and female got the best service ever to help and no stress. I recommend them highly thanks Dallas plumbing and air conditioning I know who to call now when I need help. Thank you and GOD bless your company .

Review 109 (2023-07-21 - Rating: 5)
After having ac issues every yer for the past few years, I called Dallas Plumbing Air Pros. They scheduled a free estimate for the following Monday on my first available day. My salesman, Allen Tuel, wrote me an estimate on new units and worked with me to get a great price. He scheduled the install for the very next day, and I had 2 new complete units installed and working by 5pm the next day. I couldn’t be happier with the speed, professionalism, and value. Completely recommend this company to anyone who is having ac issue and needs repairs or replacement. If you’re replacing, ask for Allen. He’s a really good guy and will treat you right from start to finish.

Review 110 (2024-07-22 - Rating: 5)
Great technician! Professional, competent, and took the time to check out everything! Really great service.

Review 111 (2024-09-09 - Rating: 5)
Art was fantastic!!! Super helpful, knowledgeable and friendly. I can tell I am in good hands.

Review 112 (2024-05-06 - Rating: 5)
We have spent a lot money to replace multiple a/c and condenser units and a water heater. One brand new condenser unit stopped working after several months. They replaced it and it failed again within a few days. They came out and were told it would need to be replaced again. We called several days later to report no one had contacted us. We were told the technician didn’t note it wasn’t working. We were told the technician would call us that day. No call. Our son has no a/c in his bedroom. Called this morning, this afternoon and this evening to let them know what’s going on. No return call. Have asked a manager to call. REALLY BAD SERVICE.Update to my original review. Carlos at Dallas Plumbing resolved all of our issues. They replaced the compressors and all is working great. Carlos followed up with us afterwards to make sure all the units were working properly and made sure they were under warranty. He explained that the phone messages left at the main number were not reaching management. So he promised that problem would be addressed with management to make sure the disconnect would not be a problem for other customers.

Review 113 (2024-04-27 - Rating: 5)
I have used Dallas Plumbing to good advantage for many years and my latest encounter was exceptional. Thanks for outstanding service once again!

Review 114 (2024-06-17 - Rating: 5)
Cameron and Ricardo were amazing. Came on time. Did a great job. Looks terrific. Can’t ask for more than that.

Review 115 (2024-03-22 - Rating: 5)
Golden was very professional and efficient. I have delt with many service workers and I would rate him at the top of my list. A great representation of Dallas Plumbing.Vic Lising

Review 116 (2024-09-20 - Rating: 5)
Jay was so friendly and an extremely knowledgeable professional. Highly recommend for plumbing needs!

Review 117 (2024-06-24 - Rating: 5)
They were here in 2 hours, Erick was excellent and the air conditioner was fixed quickly. Very professional. Ask for Erick!

Review 118 (2023-08-29 - Rating: 5)
We had Dallas Plumbing service our AC on August 8. Kenny Smith was our technician and he performed a very thorough check of the entire system and we were given several recommendations for improvement of our attic ducts.Kenny is very experienced, professional and personable.

Review 119 (2024-03-27 - Rating: 5)
Good service from Travis at the initial stage. He explained everything and covered all of the pricing options. Walter and Tony were excellent at the installation.

Review 120 (2024-07-09 - Rating: 5)
Alex came out and fixed a mistake made from the ac part of the company and stuck around till the job was done. Super appreciate being able to have water again.

Review 121 (2024-06-19 - Rating: 5)
Alex and Brian were at my home today. They did a fantastic job! Professional, knowledgeable and efficient.

Review 122 (2024-09-26 - Rating: 4)
Mr. Smith the technician was very pleasant and professional. He took care of the servicing of my ac quickly and efficiently.

Review 123 (2023-07-17 - Rating: 5)
We just moved to McKinney and didn’t know who to call to fix our air conditioner. Found Dallas Plbg on Yelp. Guys came out promptly and were so very cordial and transparent. They are a great team. When I need your service again, send those two. They are awesome!

Review 124 (2024-05-19 - Rating: 5)
Excellent fast service and Matt Gaylord was great!

Review 125 (2023-08-03 - Rating: 4)
My A/C drain was constantly clogged, and was causing problems for my new system when temps got above 100F. A technician came out and worked with his engineer to get a drain pump installed within two days of the estimate.Quality work on an old home, and the installers were very professional and efficient. Great job, guys.

Review 126 (2024-04-18 - Rating: 5)
Kenny Smith did an exceptional job with my HVAC units today. He is professional, knowledgeable, helpful, and polite. He will be my preferred technician from now on.

Review 127 (2024-11-22 - Rating: 5)
Extremely good service and perfectly done. Jay is my fav

Review 128 (2024-06-27 - Rating: 5)
The technician was friendly with a great smile. He continuously informed me as to what he was doing and showed me photos where he saw an area of concern with my HVAC. We discussed our course of action, treatment and cost. Great all the way around.

Review 129 (2023-12-30 - Rating: 5)
Donny was great. He listened to what I wanted and explained how the project worked. Cost was a bit more than I could do, so he suggested another solution. I appreciated his integrity and straightforwardness

Review 130 (2023-04-22 - Rating: 4)
Dallas Plumbing Company was professional, responsive, and offered good customer service through their dispatch. If there were any hiccups throughout our interaction, they made sure to make up for it. Their technician, Anthony, came and was able to access our sewer lines to perform an in-camera inspection to detect a plumbing leak, which he did. This was something another plumbing company said they could not do without charging us $3800 to install access points. Anthony was able to get the job done and give us a detailed report with his recommendation so that we could provide the same to our insurance company for prompt resolution of the issue. I’d use them again.

Review 131 (2023-12-06 - Rating: 5)
Great company! They responded quickly and got someone out to my place within an hour! Fixed my leaking sink the same day, and I havent had any trouble with it leaking since! Highly recommend these guys 🤗

Review 132 (2023-08-17 - Rating: 5)
Desi was on time. Explained everything he was going to do and when he was finished went over everything he had found and recommended future service. He was pleasant and professional. The only issue I had was when the appointment was scheduled I did not realize you were using out of state people to schedule appointments and what I was told they would do wasnt the way it happened. Its like the information they take doesnt make its way to dispatch.

Review 133 (2023-05-09 - Rating: 5)
Eric was my service man. I am a disabled senior, having to use a walker and he was extremely helpful and knowledgeable in the air conditioning system as he did his maintenance. He helped move my car for me in and out of the garage and checked on a couple of other things that I asked him questions about and was very knowledgeable, if all the servicemen that came out were as polite and kind as this this young man was I would have no problems with any companies!

Review 134 (2024-04-29 - Rating: 5)
Peyton was professional and courteous. Unstopped my bathtub drain in about 10 minutes. Also comes with a 90 day guarantee. Can’t beat that!

Review 135 (2023-09-21 - Rating: 5)
We have used Dallas Plumbing Co for years- we have always had great experiences with their employees and highly recommend them, especially for big or complicated jobs. Anything they have replaced or repaired has never had an issue again!

Review 136 (2023-10-04 - Rating: 5)
We recently replaced a complete HVAC system that reached the end of its useful life. Because of the complexity of the removal of the old system and installation of the new one, we chose Dallas Plumbing & Air Conditioning to perform the work, based on several professional references, When Walter and Danny arrived with the new system, all apprehensions were removed as it was apparent they knew exactly what to do. The old system was removed with minimum disruption and the new system was quickly and professionally installed! This comes from a very satisfied homeowner who is/was not the easiest to deal with. Bottom line, if you are considering the replacement of an old HVAC system. you cant go wrong with Dallas Plumbing as your contractor and be sure to ask for Walter and Danny as your installers. You will not be disappointed!

Review 137 (2024-07-09 - Rating: 5)
Alex and Armando.came to replace my 2 water heaters and did a fantastic job. They even replaced my kitchen faucet

Review 138 (2023-10-24 - Rating: 5)
Had an emergency issue, and Jimmy came out within ten minutes this morning. He fixed my problem in 15min and was out of there with a smile on his face. Price was affordable too!

Review 139 (2024-05-29 - Rating: 5)
Matt was absolutely terrific!! Sharp, hardworking, extremely personable. Fixed the problem - we are very very pleased.

Review 140 (2023-11-14 - Rating: 5)
Since my initial review of Dallas Plumbing company, the owner of the company has reached out to express her feedback which was professional and responsive. I would definitely work with Dallas Plumbing moving forward as they were able to close the loop on the open item. Thank you Dallas Plumbing & Air Conditioning team!!

Review 141 (2024-10-18 - Rating: 5)
Travis H. did an excellent job with HVAC repairs!

Review 142 (2023-07-31 - Rating: 5)
The repairman was prompt. He showed up within an hour or two the initial call. He was professional and efficient and gave sound advice concerning the unit. Basically, he bailed us out from having to move into a hotel room.I will definitely use this company again.

Review 143 (2024-10-31 - Rating: 5)
He did an awesome job! Did the work and even cleaned up afterwards

Review 144 (2023-08-30 - Rating: 5)
Isaac just left. He was very efficient and very pleasant to deal with. He assessed what needed to be fixed, received the permission and did the work right away. He also did some extra work that I had postponed for a long time. I am subscribing to their yearly checkups.

Review 145 (2024-10-26 - Rating: 5)
Travis H.Service technician did a wonderful job!Thank you 😊

Review 146 (2024-06-26 - Rating: 5)
Alex and Armando were great. They made the repairs quickly and kept me up to date.

Review 147 (2024-10-14 - Rating: 5)
Very good customer service from Travis and answered all our questions 10/10

Review 148 (2024-12-24 - Rating: 5)
Jay was excellent. He was polite and explained clearly the problems we are having including showing us photos. He was very competent and so polite, a joy to have when plumbing is nothing but trouble.

Review 149 (2022-08-18 - Rating: 5)
We had a leaking, running toilet and the downspout on our shower stopped working allowing us to only take baths. We called Dallas Plumbing to make a service appointment to have it repaired. They sent Austin Thomas out , he was friendly , arrived on-time and took care of all our plumbing issues quickly and at a very fair price. We are so appreciative and cannot wait to take a hot shower! Highly recommend Dallas Plumbing. We will definitely use again if needed.

Review 150 (2023-04-14 - Rating: 5)
Unfortunately, had to replace two A/C units … but fortunately Joel, Tendo and Rafael were friendly, punctual, professional, detailed and communicative of how installation was going. They assured me from the start that they would “take care” of me with this massive installation and they did. They were here from 9Am-4:30PM and locked in on the job entire day. And left my home very clean. Thank you Dallas Plumbing team!! I am appreciative.

Review 151 (2024-06-24 - Rating: 5)
Jay is awesome. Left us feeling great peace of mind and worked with me so I understood exactly what was going on.

Review 152 (2023-06-30 - Rating: 5)
Technician was prompt and looked at the interior issue before giving me a price to do the work. Unfortunately, there was only one person and there would have been another visit so, I chose to let the other contractor also come out. They were less expensive and prepared to do the work immediately.

Review 153 (2024-04-11 - Rating: 5)
Our AC went out on Friday evening. I called Dallas Plumbing after hours and they answered the phone with a live person. They scheduled an appointment for me on Saturday morning and Jimmy came out and had the problem fixed by noon.

Review 154 (2024-06-07 - Rating: 5)
Calvin did an excellent and thorough job diagnosing an ac issue and completed the repair and my semi annual maintenance.

Review 155 (2024-10-31 - Rating: 5)
Travis was knowledgeable and let us know what the problem was and how to fix it

Review 156 (2024-06-14 - Rating: 5)
Our tech Peyton was very efficient, knew exactly what the issue was, so nice and polite!

Review 157 (2023-03-01 - Rating: 5)
The technicians and employees at Dallas Plumbing are professional and easy to work with. My technician was great, he explained everything, was on time, and made sure I was satisfied before leaving.Dealing with the employees at the parent company, Air Pros, was very dissatisfying and frustrating. So much so, I almost went with another company even though I had already paid for half of my service. It’s unfortunate that Air Pros bought so many companies they can’t deliver decent customer service.

Review 158 (2024-06-14 - Rating: 5)
Dallas Plumbing and Air Conditioning team was great! I had a crack in my condensation pan on my HVAC and the promptly came out and fixed the problem. Erick diagnosed the problem and patched the crack to stop the leaking water. Seth and Juan installed the new pan and made my unit more efficient. Cindy and Wendy were the dispatchers that made sure everything was scheduled and techs were onsite with the correct part.. And of course Calvin “Mr. Finesse” showed up to assist. Outstanding work. Thank you.

Review 159 (2023-06-21 - Rating: 5)
While I didn’t use the company for my mini split AC, the rep was so nice, honest and knowledgeable on the topic. Price point was high since I had someone that could install it for me for cheaper. If I was going to go with a company, I would definitely have used them.

Review 160 (2024-06-06 - Rating: 5)
David did an excellent job and provided professional advice and recommendations. I recommend Dallas Plumbing to my family and friends.