Harlen Johnson Heating & Air Conditioning

Located in Dallas, Texas

Address: 2643 Royal Ln, Dallas, TX 75229, United States

Phone: +1 972-402-6198

Rating: 4.9

Services

Identifies as Black-owned
Small Business
On-site services
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
Ben arrived on time and gave me written estimates and different options and returned the next day to complete the jobBen was very punctual. He was very professional, courteous and knowledgeable. We were very happy with the new tankless water heater and we thank Ben for his service

Review 2 (2024-09-18 - Rating: 5)
Miguel and Eric were the best people I have had come out and work on my unit! They explained everything to me and were very honest and down to earth. I never once felt uncomfortable having them in my home and enjoyed the conversations we had. They made sure everything was working before leaving and they cleaned everything up as well! All in all I was very satisfied with their work and would 100% ask for them again!

Review 3 (2024-08-12 - Rating: 5)
Outstanding work ethic. Truly skilled analysis communicated incredibly well. No sales pitch, just clear and complete information on recommended solution and no building other services onto the repair. I’ve used a couple other popular companies and each one left me with more paper work on “recommendations” before current problem was resolved. Harlan Johnson’s people are definitely worth doing business with .

Review 4 (2024-12-17 - Rating: 5)
I’ve been very impressed with both reps Harlem Johnson has sent to my home. They were polite and knowledgeable. They didnt try to sell me new equipment because my heater was 14 years old like the other company I used tried to do.

Review 5 (2024-09-05 - Rating: 5)
Chris was punctual, has a very warm, trusting demeanor & is a courteous technician who took his time with me by answering all of my questions while being very thorough. He gave me continued confidence & assurance knowing that by choosing this company to service my AC needs, I can’t go wrong.

Review 6 (2024-07-18 - Rating: 5)
Christopher Gibson serviced my AC today and I can’t say enough good things about him. He was professional, patient and told me everything he was doing-actually pointing out part of the AC that needed service. Not that I understood…but he took the time to explain and I really appreciate that he did. I would love for Christopher to be my permanent service person from Harlan Johnson! Harlan Johnson has been my AC service for 30 years and with personnel like Chis-they will remain so-Thank you Christopher!Week later-Chris did the repair-excellent, professional and timely! He would have finished sooner but I came down with Covid-as soon as I was better-done deal! thank you Chris and Harlen Johnson

Review 7 (2024-12-23 - Rating: 5)
Steven did a great job. He was very courteous and very helpful. He explained things to me in a very clear manner. He is a very outstanding representative of Harlen Johnson.

Review 8 (2024-12-28 - Rating: 5)
Chris did work for us this week. He was servicing our heater for the winter, and found some serious and risky conditions in it. He explained them to me, and we had H-J do the work. He finished that today, and were very pleased with him and his work. Chris is also an extremely friendly guy. We will ask for him to come for service calls from now on.On 10/4/24 Chris was back for our fall heater servicing. He again was superb: he found a problem, explained it to us, and he came up with a clever strategy for addressing it. We completely trust him and respect his skill in diagnosing problems and fixing them. Hes as friendly as ever. Chris is as good as a technician gets.12/20 Chris was back today to re-check our heater. Hes (still) very reassuring and careful. I always ask for Chris now. In addition to his excellent work, hes awfully friendly. These days we spend a little time catching up on our family news. What a gem of a technician and a person he is.

Review 9 (2024-11-14 - Rating: 5)
Steven was great. Professional and thorough. Had shoe booties on before he entered the house which is very thoughtful.

Review 10 (2024-11-13 - Rating: 5)
Excellent service! Technicians are knowledgable, profesional and punctual.Tyrece has been at our house couple times he has done a great job.

Review 11 (2024-08-09 - Rating: 5)
As a commercial and residential customer of Harlen Johnson Heating and Air for the past 40+ years I am happy to say they continue to provide unparalleled service. They are able to accommodate my emergency calls in a timely manner and, recently, their technician, Tyrece Gray communicated a repair issue clearly and satisfactorily. The office staff is equally impressive.

Review 12 (2024-08-07 - Rating: 5)
Steven Kotera did an outstanding job. Knowledgeable, professional, educational and explained in detail everything he was looking at as part of my service call. First time with Harlen Johnson and I will be a repeat customer

Review 13 (2024-09-26 - Rating: 5)
Harlen Johnson sent Chris out to see what was happening with our Carrier Infinity system and he diagnosed the problem the moment he found the huge block of ice on the inside coils. And our exterior compressor electrical switch had burned out! Scary situation, always happy to have a trustworthy technician like Chris.Just never ever let your painters ( or anyone else) cover up (or close) your ac supply vents while the system is running or you’ll have this very bad situation which could’ve potentially ruined our system, or caused a fire!

Review 14 (2024-08-01 - Rating: 5)
Harland Johnson heating and air is an 5 star company. Have been with them for over 35 years. Steven is a top notch technician. We trust his professional guidance 💯.

Review 15 (2024-10-10 - Rating: 5)
No complaints when it comes to the work provided. What stood out for my husband and I was how kind Erik and his team were. We will continue to use them for our heating, ac, and plumbing issues.

Review 16 (2024-07-01 - Rating: 5)
First class service provided today by Chris Gibson. He was very thorough, honest, and walked me through it all. Showed me pictures, showed me the units problems outside, and explained everything in detail to me along with pricing. I will always use this company for my AC needs and will request him if he’s available. Very happy!

Review 17 (2024-08-08 - Rating: 5)
Steven was very competent, quick and efficient!!! I really appreciated that they not only fixed the leak in the unit but repaired the ceiling too.

Review 18 (2024-09-23 - Rating: 5)
The experience was fantastic. The service tech was professional and thorough. I would definitely recommend. The company answers the phone promptly and courteously. I was able to get a service tech to my residence same day of the call.

Review 19 (2024-11-18 - Rating: 5)
Tyrese was outstanding! He’s friendly and knowledgeable and we hope he is the one to help us every time!

Review 20 (2024-12-03 - Rating: 5)
Tyrece is consistently dependable. My husband and I appreciate that he offers advice and explains why so that we can learn and understand.

Review 21 (2024-08-28 - Rating: 5)
Steven was courteous, honest, an all around pleasant service provider. I will highly recommend Steven to return for my next maintenance service.

Review 22 (2024-08-09 - Rating: 5)
Steve was very professional and knowledgeable. He quickly diagnosed and fixed the issue with our a/c unit. Would definitely recommend!

Review 23 (2024-06-27 - Rating: 5)
Needed a repair - not a new unit.They sent a great Tech - who found the problem and gave me options.I really appreciate that they were not just trying to sell me a new unit.They came out the same day I called and were back the next day - with the needed parts - fast and reasonably priced!If you want service/repair from a quality group - this is the place!!!

Review 24 (2024-07-06 - Rating: 5)
Steven did a great job finding the issue and making the repair quickly and efficiently. He explained everything in detail and told us about the maintenance plans. Thanks!

Review 25 (2024-11-14 - Rating: 5)
Chris was very thorough and explained everything to me as well as showed me photos so I could see what he was talking about.A followup was scheduled a week later, and again, Chris was very thorough. He showed me photos of the work he had done that was not easy to see on my own and explained everything. Very happy with the service.

Review 26 (2024-07-12 - Rating: 5)
Steve Kotera from Harlen Johnson Heating & Air Conditioning is the best HVAC technician! He was thorough, efficient, courteous and overall did an excellent job. Please consider my compliments in his evaluation. I enjoyed having him service my system which is btw absolutely wonderful!

Review 27 (2024-03-02 - Rating: 5)
Five stars for Steven and the exceptional AC repair service from Harlen Johnson. Steven, my technician, went above and beyond when he came out Saturday on an after hours call to fix our unit. His professionalism and expertise were evident as he patiently walked me through the diagnostics process, explaining every step and showing me how he troubleshoots the system. Unlike another company that suggested a costly replacement of our entire system, Steven identified the issue as a simple two-part replacement, saving us time and money. I truly appreciate his experience, knowledge and was delightful throughout the process. I would highly recommend this company to anyone not looking to be taken advantage of!

Review 28 (2024-07-05 - Rating: 5)
Harlen Johnson installed our a/c systems several years ago. We do twice a year maintenance with them as well. Never had any problems with these systems and the technicians are always on time and do a great job.

Review 29 (2024-07-31 - Rating: 5)
As financially unpleasant as it is to have to purchase a new HVAC system, Harlen Johnson eased the pocketbook pain by providing speedy, thorough, and professional service. We had some issues with our new thermostat, but Oscar Zuniga handled the challenges and soon we were operating a full speed both with the wall unit and on our phones. After some unhappy experiences with other HVAC companies, it appears weve found an organization that we can stick with.

Review 30 (2024-11-15 - Rating: 5)
Jose was very professional and gave a comfortability of knowledge about my gas fireplace. Thank you for a great job!

Review 31 (2024-10-19 - Rating: 5)
Great work. Chris was personable and did wonderful work. Appreciated getting pictures and a description of all work accomplished. Will definitely recommend this Co to my friends and neighbors.

Review 32 (2023-11-10 - Rating: 5)
Chris did a most thorough check up on my system today. Super knowledgeable. He taught me so much I didn’t know or understand about my unit. He was very patient in explaining how things work to me. I’ve always found that any technicians Harlen Johnson has ever sent out are all of the same demeanor. Chris should be a highly valued employee for sure. He definitely knows his stuff!

Review 33 (2024-08-19 - Rating: 5)
Charles went out of his way on the annual service visit which included a difficult to reach rooftop unit in 104 degree heat! Well done and thank you.

Review 34 (2024-04-18 - Rating: 5)
The guys were professional, and they made sure that everything was perfect. Thank You!!!

Review 35 (2024-06-11 - Rating: 5)
Tyrece Gray was my technician. He was more thorough than anyone I’ve ever had work on my AC heating unit. He was extremely professional, polite, prompt and overall did a great job explaining to me what he did. What a great individual!!! ( if I still was working and not retired I’d try to hire him.)

Review 36 (2024-06-18 - Rating: 5)
Steven came out for an AC problem, but realized it was a plumbing problem.Since their company does plumbing, too. He advocated for us to have a plumber ASAP. Miguel came quickly, cleared our drain line, and suggested how to avoid the problem in the future. We appreciate the quick resolution to our problem.

Review 37 (2024-07-10 - Rating: 5)
My tech (Tyrece) showed up and was very respectful and courteous...I called to have my A/C diagnosed...He quickly confirmed my suspicions and offered to service my unit for a fee, of course...Lol...Unfortunately, I will have to shop around for the part that I needed...Probably can find it and get it done a lil cheaper than for what I was quoted...I do appreciate the honest diagnosis and the efficiency that it was done with...Worth the $99 for the information...Now gotta get it fixed...ITS HOT N HERE!!!!

Review 38 (2024-08-29 - Rating: 5)
First time to use them but will not be the last time....just had Steven Kotera come check out my 3 AC units. Great service without trying to sell me what I do not need.

Review 39 (2024-06-28 - Rating: 5)
Tyrece Gray serviced my home and a rental property today. Just wanted to say Tyrece was courteous and professional. Easy to talk to and pleasant to be around. Thank you for the service.--Barney Lipscomb, 1300 Denton Dr., Carrollton, TX 75006

Review 40 (2024-06-11 - Rating: 5)
Christopher did a great job. He showed me the problem and he had a part on the truck to fix it. He worked quickly and we were back to a cool house in no time. .

Review 41 (2024-06-28 - Rating: 5)
We have used Harlen Johnson for years and always had a good experience. Today Chris throughly checked systems and explained clearly the issues with photos of the trouble areas.

Review 42 (2024-04-29 - Rating: 5)
Oscar and his crew did a FANTASTIC job today!!! The job was completely quickly as well and he informed me on all the needed maintenance to make sure I get the most out of my AC unit. I definitely recommend this company for all your HVAC needs!!!

Review 43 (2024-09-21 - Rating: 5)
What a great experience… Steven was professional, polite, helpful, knowledgeable and absolutely the best. I can’t say enough nice things about this super young man!!! Harlen Johnson should be very proud to have Steven represent your company.

Review 44 (2024-05-15 - Rating: 5)
I’ve always had outstanding service from everyone with Harlen Johnson! Charles, my technician, did a wonderful job, was very pleasant, polite and professional! I’ve been using Harlen Johnson for almost 15 years and they also installed my current HVA system 10 years ago!

Review 45 (2024-08-24 - Rating: 5)
He did a fast diagnoses and loaned me a thermostat until he could get one. Feel like he honest and professional .

Review 46 (2024-07-24 - Rating: 5)
Perry was very professional and did a great job on servicing our unit. Would highly recommend!

Review 47 (2024-07-20 - Rating: 5)
My AC stopped working and tech Steven Kotera quickly diagnosed that electricity wasn’t getting to the unit and a fuse had blown out and needed to be replaced by an electrician. He also followed up after the electrical repair to ensure the AC was working properly.

Review 48 (2024-04-04 - Rating: 5)
Steven was amazing! So knowledgeable and able to explain everything in understandable detail along with options. No one is better than Harlen Johnson to provide the best AC professionals.

Review 49 (2024-03-07 - Rating: 5)
Tyrese arrived on time was professional and careful with our property and was very thorough doing the services as well as giving us a breakdown of work performed and potential services needed in the future. Wonderful professional will recommend this company to friends and family.

Review 50 (2024-03-24 - Rating: 5)
I recently had the pleasure of working with North Texas Air to review a previously installed air conditioning system in my home. I cannot speak highly enough about the technicians, Tyrese and Stephen, who provided service that was nothing short of exceptional. They were both punctual, arriving right on time, which is a rarity in service appointments these days. Their professionalism was evident from the moment they stepped in, showing respect for my home and addressing all my concerns with patience and clarity.What truly set Tyrese and Stephen apart was their deep knowledge of air conditioning systems. They conducted a thorough inspection and explained the workings of my system in a way that was easy to understand. Their expertise gave me confidence that the system was reviewed meticulously. They identified several major design and installment issues and put together a plan and new design effectively and efficiently, ensuring that my air conditioning system will run optimally once completed.Its rare to encounter technicians who not only excel in their technical skills but also in customer service. Tyrese and Stephen are great assets to North Texas Air, and because of their outstanding service, I will not hesitate to recommend North Texas Air to friends and family. If youre in need of air conditioning services, look no further than this remarkable team!

Review 51 (2024-03-06 - Rating: 5)
Oscar was at the location at exactly 1 for a 1-3 appointment. He quickly recognized the problem and had it fixed within 5 minutes. Khalil was nice and conversation while Oscar worked due to limited space. Great experience and quick resolution.

Review 52 (2024-04-26 - Rating: 5)
Steve and his installation crew were very professional, very prompt. I appreciated their thoroughness and would recommend Harlan Johnson Heating and Air to anyone needing quality workmanshipBill Heard

Review 53 (2024-07-01 - Rating: 5)
Chris did a great job in tracking down the problem and, at least, able to repair for the time being. Unit is 17 years old and actually needs to be replaced.

Review 54 (2024-06-30 - Rating: 5)
Christopher couldn’t clear the HVAC drain line, so he waived his fee. Very professional and considerate.

Review 55 (2023-12-06 - Rating: 5)
Oscar ans team did a great job getting my furnace in tip top shape for the winter.The ducts are sparkling clean and a few other minor fixes.Definitely recommend these guys!!Thank youJim

Review 56 (2024-12-12 - Rating: 5)
Always great service from Harlan Johnson. Professional in every way.

Review 57 (2024-04-21 - Rating: 5)
Chris was very thorough and took time to explain everything he found in a way that we could understand. I would be happy to have him check our A/C system for years to come.

Review 58 (2023-09-14 - Rating: 5)
Jason came out and serviced my place today and did a exceptional job. I had previously contacted a separate company that missed diagnosed my HVAC issue. BIG MISTAKE . Jason was extremely thorough and effectively communicated problems and resolution. Would highly recommend.

Review 59 (2023-11-01 - Rating: 5)
Harlan Johnson has serviced our heating and air conditioner for over 38 years. They are always prompt, friendly and helpful. It was great to see Oscar Zuniga again. He has been with the company for over 12 years - that says a lot about a company.

Review 60 (2023-11-30 - Rating: 5)
Chris went above and beyond to fix my heating problem. He thoroughly checked my systems and gave recommendations to keep my system from going down again. He was very professional. I highly recommend Chris and Harlen Johnson Heating and Cooling company.

Review 61 (2024-06-13 - Rating: 5)
Charles was the technician who performed the maintenance work on my AC unit. Charles was super professional, he explained all the details and was honest with all the work he did!!

Review 62 (2023-11-18 - Rating: 5)
Tyrece Gray was very polite and made sure he came in with clean feet. He did a great job and offered a plan for continued support. I’m very pleased with him!

Review 63 (2024-06-07 - Rating: 5)
Charles from Harlen Johnson Heating and Air is a skilled tech that many in our condo community hold in high regard. If you HVAC needs work, ask for Charles.

Review 64 (2024-07-19 - Rating: 5)
I always ask for Oscar at Harlen johnson because he knows his stuff and he works hard. Job well done.

Review 65 (2024-04-08 - Rating: 5)
The work done on our HVAC was done professionally & finished sooner than we had expected. Chris did a great job and was very pleasant

Review 66 (2023-09-22 - Rating: 5)
Very professional from the beginning until the job is completed, Jason is the greatest he knows exactly what he’s doing very helpful and cares about the customers, I tried other companies before. I’m telling you God bless this company we were over 100 degrees inside my house with a broken A/C and they came right away and fix it for me and my kids!

Review 67 (2024-10-08 - Rating: 5)
Tyrece done an excellent job getting my unit going. Thanks again.

Review 68 (2024-04-08 - Rating: 5)
Steven was friendly, thoroughand knowledgeable. He was timely and efficient and not high pressure selling on recommended services.

Review 69 (2024-05-31 - Rating: 5)
Chris did a great job explaining everything. I booked my duct cleaning with HJAC for the price and professionalism.

Review 70 (2024-07-27 - Rating: 5)
He was very nice but you sent this to me mitra not Wayne

Review 71 (2023-12-27 - Rating: 5)
Harlan Johnson’s technician, Steve, was great! I can always count on him and HJ to give their honest opinion and to do their best work.

Review 72 (2024-04-29 - Rating: 5)
Tech was on time, courteous and knowledgeable. He informed me of the situation and gave options to choose from. Overall great service!!

Review 73 (2024-09-10 - Rating: 5)
Tyrece makes sure were well taken care of, with great service every time!

Review 74 (2022-06-23 - Rating: 5)
Harlen Johnson has been great for me and my business A/C needs. Always very prompt and get the job done fast. I had a A/C go out over the weekend and and they came Monday morning to fix it. Would highly recommend.

Review 75 (2024-03-14 - Rating: 5)
Hands down the most kind & honest customer service experience in person & on the phone! I highly recommend!!! Also they are super speedy in response time to get you on the schedule & taken care of! Call them today!

Review 76 (2024-09-28 - Rating: 5)
Really good service and reasonable prices. Would highly recommend

Review 77 (2023-09-22 - Rating: 5)
Jason Miles took great care of my rental property…I couldn’t be there the whole time, but he was on time, open, and honest about my problem. I thought I needed a new AC, but it turned out to be a smaller issue that he fixed for a lot less…these guys are great.

Review 78 (2024-03-07 - Rating: 5)
Met with Lance today on a presite walk. He is very knowledgeable & made a great first impression. Highly recommend booking them

Review 79 (2024-09-26 - Rating: 5)
Excellent service Very knowledgeable. Chris was awesome. Thanks.

Review 80 (2024-06-12 - Rating: 5)
Charles was great - he had to blow out my ac drain line more than once , but he stuck with it until it was clear

Review 81 (2024-07-15 - Rating: 4)
Steven K was honest and reliable. Ill be using Harlen Johnson Heating & Air in the future.

Review 82 (2024-10-19 - Rating: 5)
Steven Kotera came to my house today to do a service check on my air conditioner unit. He was very professional and very knowledgeable. He cleaned and inspected my unit and performed the necessary maintenance. He fixed the repair perfectly. All was good. Another great job!

Review 83 (2024-08-22 - Rating: 5)
Tech turned up right on time and fixed the problem very efficiently. Good job!

Review 84 (2024-03-28 - Rating: 5)
Very nice, knowledgeable, professional, and in time. He is also honest!! He explained everything to us and was very thorough.

Review 85 (2024-04-15 - Rating: 5)
Very knowledgeable technician who came to our house and explained about the need for maintenance twice a year. Steven Kotera knew what he was doing!

Review 86 (2023-10-31 - Rating: 5)
I have been a customer for almost 30 years. Oscar and his crew did such a great job on everything! Highly recommend!!

Review 87 (2024-08-22 - Rating: 5)
Steven Kotera from Harlan Johnson always gets the job done quickly and efficiently. He has a lot of patience and explains things many different ways until he is sure I understand.

Review 88 (2024-11-15 - Rating: 5)
Steve Kotera did a great job of reviewing our three systems and explaining our options. He patiently answered all our questions. I wouldnt hesitate to recommend Steve and Harlen Johnson.Erick and Jared brought their two teams out last week to replace two of our old systems. They did a great job of getting both new systems running. They helped set up the new wifi thermostats and made sure everything was running properly before they left. We had a minor issue when one of the trucks dislodged a stone from our driveway edging, but Harlen Johnson has agreed to pay for the repair.Chris Gibson just completed the winter maintenance on our two new systems. He was thorough and knowledgeable. Chris took time to explain and review the results. Thanks, Chris!

Review 89 (2023-11-28 - Rating: 5)
Ty was fantastic in his explanation of their processes in take the mold out of my kitchen area.The whole experience was wonderful.

Review 90 (2024-11-19 - Rating: 5)
Very professional, very fast, very honest, and left my house very clean too!I highly recommend Harlan Johnson for all your a/c heat needs.

Review 91 (2024-07-24 - Rating: 5)
Tyreece, was very Professional and gets the job done.Thank You

Review 92 (2024-10-10 - Rating: 5)
Excellent service Chris was very nice and very informative very recommend

Review 93 (2024-05-01 - Rating: 5)
Mr. Tyrece Gray was incredibly helpful in diagnosing the issues with my A/C and letting me know what was wrong, thank you!

Review 94 (2020-07-22 - Rating: 5)
Great company with an impressive track record. Has handled our personal property, rentals, and commercial building for 14+ years. Theyve handled small job for us of a 200 sq ft workshop to a 7000 sq ft warehouse. On time, work is done right the first time, and well priced.

Review 95 (2024-11-04 - Rating: 5)
He arrived on time and fixed the problem accurately.

Review 96 (2024-11-05 - Rating: 5)
Christopher Gibson was very professional and located the problem quickly and resolved the issue. I would highly recommend Harlen Johnson Heating and Air.

Review 97 (2024-07-29 - Rating: 5)
Steven was great! Very no nonsense, to the point. Diagnosed and fixed our system in about 45 minutes.

Review 98 (2024-10-22 - Rating: 5)
The Technician Victor did a great job. He was on time and went right to work upon arrival.

Review 99 (2024-04-09 - Rating: 5)
Tyrece was very informative and professional each time hes worked with me.

Review 100 (2024-07-25 - Rating: 5)
Neighbor referral. Great work, great crew. Knowledgeable. Ive found a new team for my HVAC needs! Very clear with what needed to be done and answered all questions.

Review 101 (2024-07-10 - Rating: 5)
This was my second time working with Chris Gibson and I have been very pleased with his knowledge, his guidance, and his professionalism. He was very informative in pointing out the various offerings and how they would work in our home. He gives us confidence in guiding us to the right HVAC system for us.

Review 102 (2023-12-02 - Rating: 5)
Charles Moshier came to my home last summer and also the summer before to repair a 21 year old Carrier air conditioner. He was able to quickly diagnose the problem and repair it. This past week Charles was very helpful with seeing if he could do some repairs to my 24 year old Carrier furnace in my attic. He almost immediately spotted the broken part, took a picture and put in an order for the replacement. When Charles came back a few days later with the complicated part, he worked for a few hours, trying to install it and finally called Carrier, who said that it was a similar part, but they no longer had the exact part for a 1999 furnace. I had told Charles that I am 82, living in a 1937 “tear down” house, and did not want to buy either a new air conditioner or a new furnace ; and Charles knowing this said he would try to modify the new part to fit in my 1999 furnace. I am sure Charles could have accomplished that because Charles is smart and determined, besides being friendly and kind!But all of a sudden it dawned on me, what’s going to break next, without a replacement part available ?I asked Charles if he could quickly arrange for me to have a new furnace installed “TOMORROW”; not believing that would be possible. But before Charles left my home, he had all the details worked out, and we agreed upon a very fair price. The next day, yesterday, my new updated furnace was installed, and it is working beautifully; thanks to the hard working, friendly, intelligent team of Eric & Diego (old house, tight spaces).I have been a loyal customer of Harland Johnson’s family run firm for 35 years. I have always been please with all the various employees over the years; Angie ( who keeps things running); especially with the oldest son, now retired, Lee Johnson; and recently, very pleased with Charles Moshier.

Review 103 (2024-07-27 - Rating: 5)
He was promot. Helpful and disgnosed the orob wuickly.

Review 104 (2023-12-16 - Rating: 5)
All parts of the job were done with professionalism. From the bidding process to the work, their people were friendly and thorough.

Review 105 (2024-06-19 - Rating: 5)
Charles did a professional job the company can be proud offthank you, charlesPeter mailandt

Review 106 (2020-01-15 - Rating: 5)
From start to finish great experience. Starting with Norma taking my service call and getting the tech, Paul to me in less than an hour. Fixed what was needed for a reasonable price. Thank you Lee Johnson.

Review 107 (2017-06-21 - Rating: 5)
We have been Harlen Johnson Heating and Air clients for around 30 years.These folks are the best in Dallas and as very demanding customers, we would NOT continue using them if we were not 1000% satisfied on both the technical and customer service levels. This is a family owned business and when you talk to an owner it is really THE owner. We are customers for LIFE. Thank you, Bill Reiter

Review 108 (2019-11-06 - Rating: 5)
A technician, Bob, came to my house two days ago to repair a problem with the indoor unit of my HVAC system. Bob was very courteous and polite, and he fixed the unit. He also took the time to explain how to read the blinking code which tells you the source of the problem. He finished within an hour and the cost was the most reasonable of any HVAC company I have dealt with.

Review 109 (2024-08-05 - Rating: 5)
Arrived promptly and resolved our AC issue in an efficient time frame.

Review 110 (2024-07-12 - Rating: 5)
Seth did an excellent job of cleaning the dryer vent, explained what exactly he was doing and in the end everything was in great shape. He is a nice young man.

Review 111 (2023-11-29 - Rating: 5)
Charles was very professional and made a very precise assessment of our heater and had good recommendations!

Review 112 (2024-12-19 - Rating: 5)
Steven Is Very courteous and very informative I would recommend this company to anyone

Review 113 (2022-11-02 - Rating: 5)
The most honest and best Carrier dealer in DFW! Still FAMILY owned unlike a lot companies here in DFW and theyve been in business for over 50 years. Do yourself a favor and call next time your heating or A/C goes out.

Review 114 (2023-09-06 - Rating: 5)
They have great customer service when REALLY needed during this hot summer! My system stopped working and their tech was friendly and got it fixed the same day.

Review 115 (2024-12-12 - Rating: 5)
Steven Kotera was very professional and thorough.

Review 116 (2024-04-02 - Rating: 5)
He was very thorough and informative. His professionalism was much appreciated.

Review 117 (2024-06-26 - Rating: 5)
Super service once tech arrived. Remembered he had installed new unit last summer. Provided immediate analysis. Advised of alternatives. Was expedient, authoritative, decisive, knowledgeable, extremely kindly. Send Steven Kotera every time.

Review 118 (2024-06-26 - Rating: 5)
I have used Harlen Johnson HVAC for 30 years and they have always had great service and fair pricing. This service rep has worked on my system before and is always courteous and on time. He saw what was causing my issue immediately and came back the next day to make the minor repair. I drain pipe was getting condensation and needed to be insulated , minor issue that could have caused a big problem. I would highly recommend this company for any HVAC system issue.

Review 119 (2024-11-29 - Rating: 5)
Showed up on time , checked everything out .

Review 120 (2023-09-05 - Rating: 5)
We’ve used Harlin Johnson for 40 years and never been disappointed. This service call lived up to their history.

Review 121 (2023-09-22 - Rating: 5)
Jason gave us professional service at the lowest cost. We are so grateful for his service!

Review 122 (2024-10-15 - Rating: 5)
Tyrece was very skilled, professional and polite. Great job 👏Great job by Steven Kotera

Review 123 (2024-09-25 - Rating: 5)
Steven arrived as scheduled. He thoroughly examined the system and, then he gave me a complete report with photos of where the problem areas were.His communication with me showed that doing the work professionally and efficiently was important to him. He outlined the danger areas of not doing some of the work that could cause a flood in my attic. Overall, it was a good experience and Steven exhibited professional and practical solutions.

Review 124 (2024-06-04 - Rating: 5)
Good man! Knows his business.Definitely a keeper!

Review 125 (2023-12-08 - Rating: 5)
Charles arrived on time and was very professional and polite in checking our systems.

Review 126 (2024-05-02 - Rating: 5)
This service was excellent quick and to the pointI would recommend this company again and again

Review 127 (2024-05-07 - Rating: 5)
Chris Gibson was at our home this week to help us solve some significant home a/c challenges. With three systems of different ages and sizes, the complexity is high. He was thorough and transparent which aided me in gaining trust behind his recommendations. Highly recommend.

Review 128 (2024-07-22 - Rating: 5)
Steven was pleasant and knowledgable.

Review 129 (2024-04-19 - Rating: 5)
Have been with Harlen Johnson several years now . Very pleased !

Review 130 (2023-11-02 - Rating: 5)
Charles the AC tech does a great job: competent, professional and courteous.

Review 131 (2024-09-16 - Rating: 5)
Quick , efficient.

Review 132 (2024-03-29 - Rating: 5)
I scheduled a spring tune-up. Service tech Tyrese was very professional. Harlen Johnson provided the most thorough tune-up I have ever had. They really took their time and tested everything. Identifying parts that are near end of life, but don’t pressure you for anything unnecessary. They were also transparent on pricing. Recommend.

Review 133 (2024-05-08 - Rating: 5)
Great service. Charles is honest and thorough.

Review 134 (2020-06-18 - Rating: 5)
The best of the best HVAC company out there ! Oscar and his crew did an awesome and professional installation , Happy customer here !

Review 135 (2024-07-02 - Rating: 5)
He provided detailed information and suggested further actions. A very friendly and knowledgeable man.

Review 136 (2024-04-08 - Rating: 5)
Charles is a knowledgeable, efficient technician. He communicates well and thinks about future needs which allows the customer to plan accordingly. I have had a service contract with HJ for years because of the reliable service

Review 137 (2023-11-01 - Rating: 5)
Steven was very knowledgeable about our heating system and resolved our problem.

Review 138 (2024-03-15 - Rating: 5)
If I could give Chris Gibson at Harlen Johnson Heating and Air a 10, I would! He is stellar! Smart, takes his time to show you everything, and explains how your HVAC and all the parts work . Great for those of us that are a little short in knowledge on the inner workings of this equipment. I highly recommend Chris and Harlen Johnson.

Review 139 (2024-04-05 - Rating: 5)
Chris was great! Very personable.Diagnosed an ongoing problem quickly and with clear descriptions and expertise. My highest rating!

Review 140 (2023-12-15 - Rating: 5)
Christopher G was very competent and professional. He took time to thoroughly troubleshoot to identify the problem. He was a great help in getting the problem resolved quickly. I couldn’t be more pleased with the service.Oscar Z was very helpful and thorough. He explained everything and answered my questions in a clear and courteous manner. Overall, working with Harlen Johnson was a very good experience.

Review 141 (2024-03-24 - Rating: 5)
Tech was very cordial; and informative. Provided with information to take care of heating system

Review 142 (2024-06-07 - Rating: 5)
Great experience with a talented technician!

Review 143 (2024-03-07 - Rating: 5)
Steven was very professional, knowledgeable, and helpful. I am greatful for his expertise and the prompt diagnostic work.

Review 144 (2024-05-07 - Rating: 5)
Courteous and efficient routine service with Charles Moshier.

Review 145 (2024-03-16 - Rating: 5)
Charles was very knowledgeable. Spent time cleaning the outdoor unit. Once again a very satisfied customer👍

Review 146 (2024-04-12 - Rating: 5)
Great job. Excellent work and thorough.

Review 147 (2023-10-23 - Rating: 5)
Steven Kotera came out to our home to give us a quote for a new A/C unit on 10/23/23 and he was excellent. Very professional and knew his industry well sharing many helpful facts I needed to know.

Review 148 (2024-05-17 - Rating: 5)
Steven went above and beyond to diagnose issues with our AC system and developed a plan to resolve any issues we might have. Thank you!

Review 149 (2024-04-19 - Rating: 5)
Very efficient, professional, thorough, and provided clear explanations.

Review 150 (2023-10-27 - Rating: 5)
This is a review for Oscar Zuniga. 5 stars for excellent work and communication. Went out of his way to inform us of all details, kept things efficient and clean, did a great job, and his assistant was very good too.

Review 151 (2024-04-11 - Rating: 5)
Arrived on promptly spoke respectfully and was straight forward

Review 152 (2024-05-02 - Rating: 5)
Steve was courteous and skillful.

Review 153 (2018-05-08 - Rating: 5)
Glen Johnson, owner, is the best. Runs a good company with dependable service.

Review 154 (2024-06-11 - Rating: 5)
Steve did a wonderful job!!!!

Review 155 (2024-07-23 - Rating: 5)
Very pleased with the service

Review 156 (2020-03-11 - Rating: 5)
Amazing owner, great work, honest and fair, family run business!

Review 157 (2024-07-29 - Rating: 5)
Great service!

Review 158 (2024-03-05 - Rating: 5)
PROFESSIONAL! KNOWLEDGEABLE! RESPECTFUL! ON-TIME!

Review 159 (2023-11-17 - Rating: 5)
Tyrece was terrific and very efficient

Review 160 (2024-05-10 - Rating: 5)
Good

Review 161 (2024-06-12 - Rating: 5)
Always good service

Review 162 (2015-09-01 - Rating: 5)
I have been using these folks for about 15 years for 2 different commercial buildings. They have done an excellent job. They give an honest assessment about any issues with AC/Heater units. They currently service the 18 units I have on my 40k square foot building. They recently replaced a 10 ton unit for me at a fair price.

Review 163 (2024-04-08 - Rating: 5)
Check system to order parts.

Review 164 (2024-06-06 - Rating: 5)
Friendly and knowledgable!

Review 165 (2013-11-26 - Rating: 5)
Happy customer!!

Review 166 (2025-01-11 - Rating: 5)
Tyrece did a great job. He was on time, courteous and professional. He did a thorough inspection and gave us some recommendations on some future maintenance items to consider.